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HomeMy WebLinkAboutCali Direct City of SLO Cannabis Application Mobile Delivery (2)CALI DIRECT, LLCCannabis Business Operators Permit Application Retail Non-StorefontCity of San Luis ObispoJuly 30, 2019 Nathaniel Heintz-Hargitt 805direct@gmail.com (707) 953-5242 CALI DIRECT, LLC APPLICATION 1 CALI DIRECT, LLC APPLICATION 2 CALI DIRECT, LLC APPLICATION 3 CALI DIRECT, LLC APPLICATION 4 CALI DIRECT, LLC APPLICATION 5 CALI DIRECT, LLC APPLICATION 6 CALI DIRECT, LLC APPLICATION 7 CALI DIRECT, LLC TABLE OF CONTENTS APPLICATION REQUIREMENTS...........................................................10 City Commercial Cannabis Permit Required.....................................................................................................................10 Commercial Cannabis Operator Permit and State Licenses Required Grounds for Automatic Disqualification...........................................................................................10 OWNERSHIP...........................................................................................12 Principals and Share Ownership ................................................................................12 Legal Formation Documents.......................................................................................13 COMMUNITY BENEFIT...........................................................................15 Employment.................................................................................................................15 Community Support.....................................................................................................15 EQUITY AND LABOR..............................................................................17 Equity Ownership.........................................................................................................17 Competitive Compensation and Wages.......................................................................17 FINANCIAL INVESTMENT ......................................................................18 Capitalization................................................................................................................18 Start Up Costs..............................................................................................................18 Operations Budget........................................................................................................19 Site Improvements and Investment.............................................................................. 20 8 Federal Identification Number ................................................................................... 14 Labor Peace Agreement..............................................................................................17 CALI DIRECT, LLC TABLE OF CONTENTS BUSINESS OPERATIONS PLAN..................................................................21 Business Plan.....................................................................................................................21 •Location Information....................................................................................................21 • Property Ownership.....................................................................................................22 • Hours of Operation......................................................................................................22 • Standard Operating Procedures..................................................................................22 A.Operating Agreement.............................................................................46 B.Financial Statements..............................................................................60 C.Landscaping Plan...................................................................................99 D.Property Lease Agreement...................................................................100 E.Stadard Operating Procedures.............................................................121 F.Insurance Letter....................................................................................147 9 Products and Services.......................................................................................................23 Community Relations Plan................................................................................................25 State Licenses...................................................................................................................25 Proof of Corporate Status..................................................................................................26 Tax Compliance.................................................................................................................27 Insurance...........................................................................................................................28 Budget...............................................................................................................................29 EDUCATION PLAN......................................................................................29 SECURITY PLAN..........................................................................................30 LIGHTING PLAN...........................................................................................34 SITE PLANS AND FLOOR PLANS..............................................................35 WATER EFFICIENCY...................................................................................40 ENERGY EFFICIENCY.................................................................................40 ODOR CONTROL.........................................................................................41 HAZARDOUS MATERIALS PLAN...............................................................44 APPENDICIES..............................................................................................45 CALI DIRECT, LLC APPLICATION APPLICATION REQUIREMENTS CITY COMMERCIAL CANNABIS PERMIT REQUIRED In accordance with SLOMC 9.10.040(A), Cali Direct, LLC will not engage in Commercial Cannabis Activity or have an ownership interest in, operate, or manage, a Commercial Cannabis Business without obtaining and continuously maintaining the Commercial Cannabis Business Permit pursuant to this chapter. COMMERCIAL CANNABIS OPERATOR PERMIT AND STATE LICENSE(S) REQUIRED In accordance with SLOMC 9.I 0.040(B), Cali Direct, LLC will not own, conduct, manage, operate, engage or participate in , work or volunteer at a Commercial Cannabis Activity or Commercial Cannabis Business that does not have a valid Permit issued pursuant to this chapter and other City permits or licenses required by this code, in addition to the appropriate license required by state law to conduct the Commercial Cannabis Activity. Any commercial Cannabis Business or Commercial Cannabis Activity conducted without all required City and state permits and licenses is prohibited and unlawful and is hereby declared to be a public nuisance. GROUNDS FOR AUTOMATIC DISQUALIFICATION In accordance with SLOMC 9.10.060(C)(3), Cali Direct will ensure that: None of its officers, directors or owners, or any person listed in the application; has been convicted of any felony or offense referenced in Business and Professions Code Section 2 6057; or Has been subject to fines, penalties, or sanctions for cultivation or production of a controlled substance on public or private lands or for unauthorized commercial cannabis activities as specified in Business and Professions code section 26057; or Has had a commercial cannabis license suspended or revoked by the State of California or any city or county in any state, within the three years preceding the date the application is filed, or is ineligible to apply for a state cannabis license. In accordance with SLOMC 9.10.060(C)(5), Cali Direct, LLC will ensure that no person listed on the application is a licensed physician making patient recommendations for medical or medicinal cannabis pursuant to state law. In accordance with SLOMC 9 .10.060(C)(6), Cali Direct, LLC will ensure that no person listed in the application is less than twenty-one (21) years of age. 10 CALI DIRECT, LLC6 11 CALI DIRECT, LLC OWNERSHIP Cali Direct's goal is to establish a commercial cannabis business in the City of San Luis Obispo, focusing on operating a retail non-storefront (mobile delivery) working with local cannabis and non- cannabis suppliers, local distributors, local cultivators and local employees. The objective is to provides high quality lab tested products to clients in San Luis Obispo County at a cost effective price, while supporting local businesses and the community. “Cali Direct is committed to providing high quality affordable cannabis and CBD products sourced by locals for locals, and aims to add value to the community by providing educational & charitable services along with exceptional products." In order to stay in compliance with all local and state regulations Cali Direct will act in accordance with all local and state regulations. The Mobile Delivery will provide third party lab tested cannabis and CBD products to clients over the age of 21 with a valid government issued ID or to clients over the age of 18 with a state issued medical card and matching government issued ID. The products provided by the delivery service will include flower, concentrates, and edibles, all of which will be labeled and packaged in compliance with state and local regulations. All products will come from licensed facilities with a focus on supporting local businesses. With the use of the Metrc (California Cannabis Track and Trace) program, Cali Direct will be able to ensure all products distributed and processed are coming from state licensed sources. See Appendix A - Operating Agreement PRINCIPALS AND SHARE OWNERSHIP Equity holders in Cali Direct, LLC are as follows: •PAC FOCUS INVESTMENTS, LLC •JOSE ERNESTO MEDINA MATA 12 CALI DIRECT, LLC LEGAL FORMATION DOCUMENTS 13 CALI DIRECT, LLC FEDERAL IDENTIFICATION NUMBER 14 CALI DIRECT, LLC COMMUNITY BENEFIT EMPLOYMENT Cali Direct is committed to the San Luis Obispo community with a plan to hire 90% of its employees from the local San Luis Obispo Community. The Cali Direct business plan, branding and mission statement all focus on providing locally sourced products to the San Luis Obispo community, and this includes hiring 90% of their employees locally. In an effort to support their community and employees, Cali Direct plans to compensate employees at 40% or above the average median entry level salary, ensuring that compensation is competitive. A detailed salary plan has been presented in this application under the Cali Direct Competitive Compensation And Wages Plan. Cali Direct's objective is to hire 90% local residents and provide them with a competitive living wage, as well as, provide opportunities for professional development in a safe and positive working environment. Cali Direct wants to support their employees with continuing education and training in their field and encourage personal and professional development in a supportive working environment. Cali Direct understands that encouraging employees to be happy, healthy and motivated means that they can offer the community the best possible product knowledge and provide a service that delivers with compassion and respect to all customers. COMMUNITY SUPPORT Cali Direct will support the local community by sourcing a minimum of 80% of all product and equipment from local businesses. Cali Direct has established local relationships with licensed cannabis businesses on the Central Coast and plans to align themselves with more cultivator, manufactures and distributors in the local area as the business expands. Cali Direct is passionate about supporting local business, be it cannabis or non-cannabis related, as they understand that supporting the local economy will provide for future stability and strength in the industry. Cali Direct will donate a minimum of 20 hours per month to the local community through volunteering and supplying educational resources. These hours will be donated by Cali Direct owners, managers and employees. The owners of Cali Direct are deeply engaged in San Luis Obispo community service. Central to their interests are promoting the integrity and safety of the coastline by joining and assisting organizations, in which they have removed of over 600lbs of waste from neighborhoods, roads and beaches. Cali Direct will continue to assist in community clean ups and plan to initiate their own annual community clean-up which will also aim to raise donation funds from sponsors of the clean up and donate to EcoSlo. EcoSlo is a local, non-profit organization that educates, advocates, and acts to protect and enhance the natural environment and human well-being of San Luis Obispo County. 15 CALI DIRECT, LLC With future philanthrop y in mind, the owners of Cali Direct, LLC plan on committing a minimum of $1000 per month to support community programs, local non-profit organizations and youth programs, such as Community Action Partnership of San Luis Obispo County, EcoSlo, the Cystic Fibrosis Foundation and the Woods Humane Society. Cali Direct is also committed to prevention and diversion of minors’ which will involve focusing 50% of annual donations be made to youth drug abuse prevention and mental health programs in the City and County of San Luis Obispo. Cali Direct will utilize the San Luis Obispo County’s Behavioral Health Prevention and Outreach services as a resource for identifying local programs which focus on outreach and education. 16 CALI DIRECT, LLC EQUITY AND LABOR EQUITY OWNERSHIP At the time of this applicaiton, the two principle owners of Cali Direct, Nathaniel Heintz-Hargitt and Justin Borba in the San Luis Obispo area for their self- employed work in agricultural consulting and management. According to data from (https:// datausa.io/profile/geo/san-luis-obispo-county-ca) the median household income for the San Luis Obispo County area is $71,880. According to tax filing from 2018, the applicants earned less than COMPETITIVE COMPENSATION AND WAGES LABOR PEACE AGREEMENT 17 CALI DIRECT, LLC FINANCIAL INVESTMENT CAPITALIZATION Cali Direct has provided proof of capital support to sustain the business through the start-up and operations. The documents provided are the bank statements for the first 6 months of 2019 from Cali Direct member Jose Ernesto Medina Mata. Jose is willing and able to fund the start-up and operations for Cali Direct if necessary. See Appendix B - Financial Statements START UP COSTS Cali Direct has developed a 5 phase budget plan which calculates quarterly and annual projections based on the following phases: 1.Bring Project to Life 2.Processing Application 3.Project Approval 4.Open for Business (First Quarter) 5.Estimates Initial Sales, First Quarter, First Year Based on these 5 phases of the business licensing process a strategic estimate has been developed for Cali Direct. The operations budget presented in this application allows for projections of the business ranging from 1st quarter low to high expense estimates, as well as, 1st year low to high expense estimates. 18 OPERATIONS BUDGET19 CALI DIRECT, LLC SITE IMPROVEMENTS AND INVESTMENT Cali Direct plans to support their direct industrial community by committing to significantly improve facilities including but not limited to: •upgrading and rebuilding gated areas around trash •supply a receptacle for recycling •change to drought resistant, native plant landscaping See Appendix C – Landscape Site Plan) A landscaping plan has been created by the property owner. Cali Direct has pledged to contribute a significant amount to the landscaping project, not just directly in front of Suite O, but as part of the entire Sueldo Commerce Park vegetation rejuvenation plan. 20 CALI DIRECT, LLC BUSINESS OPERATIONS PLAN BUSINESS PLAN Proposed Operation Cali Direct will be a medical and adult-use cannabis delivery service located in the approved Cannabis Zone, a land-use compliant area of San Luis Obispo, California. LOCATION INFORMATION Address: 3563 Sueldo Street Unit O San Luis Obispo, CA 943401 Zone: C-S Parcel #: 053-253-029 S HIGUERA STGRANADA DR PRAD O RD BONETTI DR HIND LN LONG STSUELDO STEMPRESA DREMPLEO STOLD WINDMILL LNTANK FARM RD ZAC A L N FRONTAGE RDMEISSNER ST PRADO RD Cannabis Zones Parcels BP C-S C/OS M O PF R-2 Higuera Commerce Park 0 100 200 300 400 500 FeetO Overlay Area 2018/08/15 EXHIBIT A 3563 Sueldo Street, Unit O 21 CALI DIRECT, LLC PROPERTY OWNERSHIP See Appendix D - Property Lease HOURS OF OPERATION STANDARD OPERATING PROCEDURES See Appendix E - Standard Operating Procedures. 22 PRODUCTS AND SERVICES WHAT WE SELL: • Flower: Dried cannabis that can be rolled into papers, smoked in a standard or water pipe, or vaporized. 5-25 Brand/Types Available (Sativa, Indica, Hybrid); As more local businesses get licensed Cali Direct aims to source locally. • Extracts: Cannabis product that is manufactured by separating the trichomes (a part of the cannabis plant) from the cannabis flowers to create a concentrated dose. 5-10 Brands will be carried, focusing on local sources. • Preparations: Pre-rolls, tinctures, dermals, salves and capsules. These products are particularly popular among senior patients in communal living environments where smokable products are not as popular, or may not be allowed. • Edibles: Cannabis oil in edible products usually takes longer to take effect, and those effects generally last longer than smoking or vaping. 5-10 types will to be carried, focusing on local sources. DISTRIBUTION COMPANIES •Mammoth Distribution •Sonoma Pacific •Stonebreaker Distribution •Choices Distribution •Coastal Business Distribution •Kiva Sales and Distribution This is only a sample list of products and distribution companies. The companies and products will vary depending on product availability, market demand, and which companies maintain a high standard in licensing and business practices. Additionally, as more "805" based companies come into the marketplace they will be given top priority to ensure sourcing locally is maximized. 23 SAMPLE PRODUCTS 24 COMMUNITY RELATIONS PLAN Neighborhood cohesion is extremely important to Cali Direct and they understand that maintaining good relationships with neighbors is essential to the success of their business. Cali Direct has developed a number of different ways to communicate, educate and add value to the community including: •Owner Nathaniel Heintz-Hargitt has been designated as the Community Relations Manager for Cali Direct. Nathaniel graduated from the University of Hawaii with a Communication degree and is experienced in community outreach. Nathaniel will be the Cali Direct representative and responsible for communicating with and developing relationships with residences and businesses. •Cali Direct will distribute introduction letters to the surrounding neighbors within the Sueldo Commerce Park, and invite them to communicate any questions or concerns they may have directly to Nathaniel. Contact information will be sent out with each introduction letter. •Implement an affective odor management system, which will not allow for odors to be detected off-site. •Support local youth drug prevention and mental health programs through financial contributions and volunteer work. •Volunteer 20+ hours per month to community outreach programs in the San Luis Obispo area, and develop initiatives of their own to educate the community on safe cannabis consumption, develop relationships with the community and to have fun! Cali Direct will also operate transparently with San Luis Obispo City, County and all law enforcement agencies. Cail Direct will grow and develop with the community as different needs and concerns of the community arise. Cali Direct is committed to being an active, productive and responsive organization who aims to be a good neighbor. As required by law, Cali Direct will post a sign in the main entrance that can be easily read from a distance of five feet stating: 1)The sale, dispensing, or consumption of alcoholic beverages on or about the medical cannabis facility or in the parking area for the facility is prohibited. 2)The loitering by persons outside the facility, either on the premise or within 100 feet of the premise is prohibited. Any nuisance or illegal activity will immediately result in reporting to the San Luis Obispo Police Department. STATE LICENSES As Cali Direct is a newly formed business entity, no state licenses have been applied for or issued relating to this commercial cannabis business. If selected for approval for this permit, Cali Direct will apply for a Bureau of Cannabis Control Retail Non-Storefront State license. 25 CALI DIRECT, LLC PROOF OF CORPORATE STATUS 26 CALI DIRECT, LLC TAX COMPLIANCE Cali Direct was created in June of 2019 has not received tax documentation. All documentation will be supplied upon issuance of a permit and license. Cali Direct will follow all state and local tax regulations and will hire a certified CPA specializing in the cannabis industry to ensure compliance. RECORDS: In accordance with Section 19327 of MCRSA, Cali Direct will keep accurate records of commercial cannabis activity. All records related to commercial cannabis activity as defined by the licensing authorities shall be maintained for a minimum of seven years. As detailed here, Cali Direct will implement policies and procedures to ensure the maintenance and secure storage of all required financial and operational records in a confidential manner. When requested the files will be supplied in a timely manner to administrative and regulatory bodies. Cali Direct will maintain true and current books, records, documents and other evidence associated with operating the facility in accordance with accepted accounting principles and practices. Such documentation will include records of assets and liabilities, transactions, agreements, checks, invoices, vouchers, and associated operational records. 27 CALI DIRECT, LLC Cali Direct will make all records available for inspection by the City as requested. Cali Direct’s POS system is designed to collect data associated with business management including assets, liabilities, and monetary transactions. The system keeps a real-time record of all processes within the facility from receipt of inventory and to sale, including any returns. Detailed, refined reports may easily be configured to produce the information required by management or upon inspection by state and local regulators. The system features password protection and unique codes that will be used as electronic signatures. Records will be kept of all logins and records created or edited during that login time. Any paper records will be retained on-site and stored in locked cabinets with limited access to authorized employees only. Any hard-copy information not stored will be shredded and disposed of responsibly. Cali Direct will maintain records in audit-able formats per local and state regulations and will make these records available for review during inspections and audits initiated by administrative and regulatory bodies. Cali Direct will maintain all other operation records on-site as required by SLO City Code including but not limited to detailed owner & employee information, licenses, permits, and insurance documents. Cali Direct is committed to protecting client and caregiver confidentiality and will not collect or maintain Protected Health Information. Cali Direct will comply with HIPAA and Confidentiality of Medical Information Act guidelines in the maintenance of all client records and information conveyed by a member to the facility regarding the client’s medical condition, information conveyed by a client to the facility regarding efforts to ameliorate or otherwise address symptoms associated with the client’s medical condition, or information regarding medical cannabis, medical cannabis products and/or edibles provided to a client. Such information will only be disclosed as required by local and state laws. Further, only authorized employees who have been trained on Cali Direct privacy and record keeping policy and procedures will have access to client records. INSURANCE Cali Direct will act in accordance with all state and local insurance requirements by obtaining all necessary insurance coverage. Cali Direct has already been working with California Meridian Insurance Services, Inc. of Atascaderoto obtain all required insurance policies. See Appendix F - Insurance Letter 28 CALI DIRECT, LLC EDUCATION PLAN EDUCATION PLAN Cali Direct understands that part of being a responsible retailer of cannabis goods includes incorporating elements of education to various stages of the consumers purchase process from conceptual use to the effects of ingestion of various forms of cannabis products. Cali Direct will provide multiple resources for the community to ensure all community members seeking information are provided with accurate and scientifically researched data. Educational resources will be sourced from state and government websites and materials that will be made available on the Cali Direct website, include but are not limited to: CDC: Marijuana and Public Health (https://www.cdc.gov/marijuana/) California Department of Public Health: Let’s Talk Cannabis (https://www.cdph.ca.gov/Programs/DO/letstalkcannabis/Pages/LetsTalkCannabis.aspx) Los Angeles Department of Public Health: Bigger Choices (www.publichealth.lacounty.gov/sapc/teens/) Sacramento County Coalition for Youth: Future Forward (http://www.sacramentoccy.org/view/pdf/SCCY-Future-Forward.pdf) Cannabis Facts Sheet which includes: potential side effects, negative and beneficial outcomes of cannabis use, information of selecting cannabis products, strain differences, ingesting cannabis effects, safe smoking techniques, health effects including contra-indicators, tolerance, dependence and withdrawal symptoms, and cannabis use disorders. All information is required to be made available by local and state regulations. Other educational programs will be implemented in the community through the Community Relations Manager designed to educate, inform, promote responsible use and combat negative stigmas. Prevention Efforts With the goal of supporting a growing healthy community, Cali Direct will follow all state and local regulations ensuring that no persons under the age of 21 will be able to obtain cannabis products (unless they have a valid State issued Medical Card), by implementing strict ID verification procedures. Resources will be made available to educate and inform parents of preventive and educational community programs which they can utilize at home or in the classroom. Safety practices will include following local and state packaging requirements ensuring products are not labeled or marked in a manner that would be considered appealing to those under 21 and ensuring that all products be sold in state compliant child proof packaging. 29 CALI DIRECT, LLC SECURITY PLAN: EXTERIOR CAMERAS Cali Direct –Security Plan Exterior Cameras 30 CALI DIRECT, LLC SECURITY PLAN: INTERIOR CAMERAS Cali 31 CALI DIRECT, LLC CAMERA LEGEND Exterior: 1.Overhead Delivery Entry Left 2.Overhead Delivery Entry Right 3.Front Entry Door Interior 4. Office 5. Fulfillment 1 6. Fulfillment 2 7. Security Room 8. Storage 9. Delivery Doors CAMERA LEGEND Exterior: 2MP Varifocal 2.8-12mm Outdoor Bullet Camera 2MP Indoor Dome SECURITY PLAN: CAMERA SPECIFICATIONS 32 CALI DIRECT, LLC SECURITY PLAN: CAMERA SPECIFICATIONS NVR ALAR M32 Ch HD Network Video Recorder w/ 32TB Storage Security Alarm Control Panel LED Flat Screen Monitor Access Control Doors & Reader Security Alarm Keypad Security Alarm Door Sensor with Access Control Security Alarm Siren Security Motion Detector 33 CALI DIRECT, LLC LIGHTING PLAN AecDbMvB l o c k R e f ( A e c B a s e 7 0 ) AecDbMv B l o c k R e f ( A e c B a s e 7 0 )SCALE: 1/4" = 1' - 0"SCALE: 1/4" = 1' - 0"REVISIONSPROJECTSHEET TITLESHEET NUMBERPROJECT MANAGER:TECHNICIAN:DATE:JOB NUMBER:SEALagd # 227CALI DIRECT3563 SUELDO DRIVE, SUITE OSAN LUIS OBISPO, CA 93401CLIENTNATE HARGITTCALI DIRECT805DIRECT@GMAIL.COM(707)-953-5242ANDREW GOODWIN DESIGNS2050 PARKER STREETSAN LUIS OBISPO, CA 93401t: (805) 439-1611www.andrewgoodwin.usarchitect: andrew goodwin, aiaandrew@andrewgoodwin.us7/24/201934 CALI DIRECT, LLC SITE AND FLOOR PLANS SCALE:1/64" = 1' - 0"CALI DIRECT ANDREW GOODWIN DESIGNS 2050 PARKER STREET SAN LUIS OBISPO, CA 93401 WWW.ANDREWGOODWIN.US ARCHITECT: ANDREW GOODWIN, AIA (C-34213) SITE PLAN 35 CALI DIRECT, LLC SITE AND FLOOR PLANS REVISIONSPROJECTSHEET TITLESHEET NUMBERPROJECT MANAGER:TECHNICIAN:DATE:JOB NUMBER:SEALagd # 227CALI DIRECT3563 SUELDO DRIVE, SUITE OSAN LUIS OBISPO, CA 93401CLIENTNATE HARGITTCALI DIRECT805DIRECT@GMAIL.COM(707)-953-5242ANDREW GOODWIN DESIGNS2050 PARKER STREETSAN LUIS OBISPO, CA 93401t: (805) 439-1611www.andrewgoodwin.usarchitect: andrew goodwin, aiaandrew@andrewgoodwin.us7/24/2019SCALE:1/32" = 1' - 0"36 CALI DIRECT, LLC SITE AND FLOOR PLANS AecDbMv B l o ck R e f ( A e cB a s e7 0 ) AecDbM v B l oc k R ef ( A ec B a se 7 0 )SCALE: 1/4" = 1' - 0"SCALE: 1/4" = 1' - 0"REVISIONSPROJECTSHEET TITLESHEET NUMBERPROJECT MANAGER:TECHNICIAN:DATE:JOB NUMBER:SEALagd # 227CALI DIRECT3563 SUELDO DRIVE, SUITE OSAN LUIS OBISPO, CA 93401CLIENTNATE HARGITTCALI DIRECT805DIRECT@GMAIL.COM(707)-953-5242ANDREW GOODWIN DESIGNS2050 PARKER STREETSAN LUIS OBISPO, CA 93401t: (805) 439-1611www.andrewgoodwin.usarchitect: andrew goodwin, aiaandrew@andrewgoodwin.us7/24/201937 CALI DIRECT, LLC SITE AND FLOOR PLANS SCALE:1/4" = 1' - 0"REVISIONSPROJECTSHEET TITLESHEET NUMBERPROJECT MANAGER:TECHNICIAN:DATE:JOB NUMBER:SEALagd # 227CALI DIRECT3563 SUELDO DRIVE, SUITE OSAN LUIS OBISPO, CA 93401CLIENTNATE HARGITTCALI DIRECT805DIRECT@GMAIL.COM(707)-953-5242ANDREW GOODWIN DESIGNS2050 PARKER STREETSAN LUIS OBISPO, CA 93401t: (805) 439-1611www.andrewgoodwin.usarchitect: andrew goodwin, aiaandrew@andrewgoodwin.us7/24/201938 CALI DIRECT, LLC SITE AND FLOOR PLANS CALI DIRECT, LLC WATER AND ENERGY EFFICIENCY DROUGHT TOLERANT LANDSCAPING Cali Direct is committed to operating a "green" business and aims to reduce the negative impacts of daily business operations on the global and local community. Cali Direct operates with the consideration of the triple bottom line; people, profit and plant. Part of their commitment is to create a water efficiency plan. As the business will operate from an office, minimal water will be used in the daily operation, but what little water that is used will be conserved in the following ways; •Drought Tolerant Landscaping - Cali Direct has committed to providing financial assistance to the commercial development to change the landscaping in their area to drought tolerant, native species plants to reduce the irrigation required daily. Plants are specifically chosen to suite the natural environment while adding aesthetically pleasing vegetation to the commerce park. •Low Flow Fixtures - Cali Direct will install a dual-flush, low- flow toilet and also install faucet aerators that will not exceed 0. 5 GPM for break room and bathroom sinks. •Cali Direct will continuously monitor water usage to identify leaks or other problems. ENERGY EFFICENCY PLAN Cali Direct is committed to operating a green business and aims to reduce the negative impacts of daily business operations on the global and local community. Cali Directs operates with the consideration of the triple bottom line; people, profit and plant. As a green business, Cali Direct is committed to green operations, a healthy and happy workforce and a clean plant. Part of that commitment is to create an energy efficiency plan. Cali will implement the following energy efficient procedures into the daily business operations: •Energy efficient lighting – Cali Direct will use energy efficient light bulbs rather than traditional lightbulbs, which will last longer and use a fraction of the energy as traditional lighting •Car Pooling and Bike to Work – Cali Direct will offer a company carpooling program and encourage coworkers to travel together by offering incentives for participating. This can also be a successful team-building initiative. Biking to work will also be encouraged and incentified. •Smart Climate Control – Cali Direct will set smart climate control to an office temperature to 70 degrees or less in the winter and 76 degrees or more in the summer. 40 CALI DIRECT, LLC ODOR CONTROL PLAN Cali Direct Odor Mitigation Plan Cali Direct will use industry best practices and leading edge technologies as well as any equipment or technologies mandated by the City of San Luis Obispo and State of California to prevent any odor issues occurring from the retail non-storefront mobile delivery facility located at 3563 Sueldo Street, Unit O, San Luis Obispo. To ensure that not cannabis odors will be detected offsite, Cali Direct: 1. Will be equipped with an exhaust air filtration system with carbon filters that prevent internal odors from being emitted externally. The carbon air filters will “scrub” the odor from the air before it is exhausted out. 2. Will have uninterrupted power supply that provides for critical needs in the event of a power failure, including a back-up generator kept onsite. The odor management equipment specifications are also attached in this application 41 CALI DIRECT, LLC ODOR CONTROL PLAN 42 CALI DIRECT, LLC ODOR CONTROL PLAN 43 CALI DIRECT, LLC HAZARDOUS MATERIALS PLAN There will be no hazardous materials stored or used on site at the Cali Direct facility. 44 APPENDIX 45 Limited Liability Company Agreement of Cali Direct, a Limited Liability Company I.Formation. A.State of Formation​. This is a Limited Liability Company Operating Agreement (the "Agreement") for Cali Direct, LLC, a Member-managed California limited liability company (the "Company") formed under and pursuant to California law. B.Operating Agreement Controls​. To the extent that the rights or obligations of the Members or the Company under provisions of this Operating Agreement differ from what they would be under California law absent such a provision, this Agreement, to the extent permitted under California law, shall control. C.Primary Business Address​. The location of the primary place of business of the Company is: 3563 Sueldo Street, Unit O, San Luis Obispo, CA 93401(address), or such other location as shall be selected from time to time by the Members. D.Registered Agent and Office​. The Company's initial agent (the "Agent") for service of process is Nathaniel Heintz Hargitt (agent). The Agent's registered office is 3563 Sueldo Street, Unit O, San Luis Obispo, CA 93401 (address). The Company may change its registered office, its registered agent, or both, upon filing a statement with the California Secretary of State. E.No State Law Partnership​. No provisions of this Agreement shall be deemed or construed to constitute a partnership (including, without limitation, a limited partnership) or joint venture, or any Member a partner or joint venture of or with any other Member, for any purposes other than federal and state tax purposes. II.Purposes and Powers. A.Purpose​. The Company is created for the following business purpose: Retail B.Powers​. The Company shall have all of the powers of a limited liability company set forth under California law. C.Duration​. The Company's term shall commence upon the filing of an Articles of Organization and all other such necessary materials with the state of California. The Company will operate until terminated as outlined in this Agreement unless: 1.The Members vote unanimously to dissolve the Company; 2.No Member of the Company exists, unless the business of the Company is continued in a manner permitted by California law; DocuSign Envelope ID: 4303CC3A-25D0-4F21-AFF7-85CF411DA1ED 46 3.It becomes unlawful for either the Members or the Company to continue in business; 4.A judicial decree is entered that dissolves the Company; or 5.Any other event results in the dissolution of the Company under federal or California law. III.Members. A.Members​. The Members of the Company (jointly the "Members") and their Membership Interest in the same at the time of adoption of this Agreement are as follows: Pac Focus Investments, LLC -Nathaniel Heitz-Hargitt (Member) -Justin Borba (Member) José Ernesto Medina Mata​ % -Kim Lancashire (Member) B.Initial Contribution​. Each Member shall make an Initial Contribution to the Company. The Initial Contributions of each shall be as described in Attachment A, ​Initial Contributions of the Members​. No Member shall be entitled to interest on their Initial Contribution. Except as expressly provided by this Agreement, or as required by law, no Member shall have any right to demand or receive the return of their Initial Contribution. C.Limited Liability of the Members​. Except as otherwise provided for in this Agreement or otherwise required by California law, no Member shall be personally liable for any acts, debts, liabilities or obligations of the Company beyond their respective Initial Contribution. The Members shall look solely to the Company property for the return of their Initial Contribution, or value thereof, and if the Company property remaining after payment or discharge of the debts, liabilities or obligations of the Company is insufficient to return such Initial Contributions, or value thereof, no Member shall have any recourse against any other Member except as is expressly provided for by this Agreement. D.Withdrawal or Death of a Member​. Should a Member die or withdraw from the Company by choice, the remaining Members will have the option to buy out that Member's Membership Interest in the Company. Should the Members agree to buy out the Membership Interest of the withdrawing Member, that Interest shall be paid for equally by the remaining Members and distributed in equal amounts to the remaining Members. The Members agree to hire an outside firm to assess the value of the Membership Interest. The Members will have 90 days to decide if they want to buy the Membership Interest DocuSign Envelope ID: 4303CC3A-25D0-4F21-AFF7-85CF411DA1ED 47 together and disperse it equally. If all Members do not agree to buy the Membership Interest, individual Members will then have the right to buy the Membership Interest individually. If more than one Member requests to buy the remaining Membership Interest, the Membership Interest will be paid for and split equally among those Members wishing to purchase the Membership Interest. If all Members agree by unanimous vote, the Company may choose to allow a non- Member to buy the Membership Interest thereby replacing the previous Member. If no individual Member(s) finalize a purchase agreement by 90 days, the withdrawing Member, or their estate, may dispose of their Membership Interest however they see fit, subject to the limitations in Section III (E) below. If a Member is a corporation, trust, partnership, limited liability company or other entity and is dissolved or terminated, the powers of that Member may be exercised by its legal representative or successor. The name of the Company may be amended upon the written and unanimous vote of all Members if a Member withdraws, dies, is dissolved or terminated. E.Creation or Substitution of New Members​. Any Member may assign in whole or in part its Membership Interest only after granting their fellow Members the right of first refusal, as established in Section III (D) above. 1.Entire transfer​. If a Member transfers all of its Membership Interest, the transferee shall be admitted to the Company as a substitute Member upon its execution of an instrument signifying its agreement to be bound by the terms and conditions of this Agreement. Such admission shall be deemed effective immediately upon the transfer, and, simultaneously, the transferor Member shall cease to be a Member of the Company and shall have no further rights or obligations under this Agreement. 2.Partial transfer​. If a Member transfers only a portion of its Membership Interest, the transferee shall be admitted to the Company as an additional Member upon its execution of an instrument signifying its agreement to be bound by the terms and conditions of this Agreement. 3.Whether a substitute Member or an additional Member, absent the written consent of all existing Members of the Company, the transferee shall be a limited Member and possess only the percentage of the monetary rights of the transferor Member that was transferred without any voting power as a Member in the Company. F.Member Voting​. Voting power​. The Company's Members shall each have one Vote equal to the Vote of each other Member, regardless of the Member's share of Membership Interest in the Company 1.Proxies​. At all meetings of Members, a Member may vote in person or by proxy executed in writing by the Member or by his duly authorized attorney-in-fact. Such proxy shall be delivered to the Secretary of the Company before or at the time of the meeting. No proxy shall be valid after eleven months from the date of its execution, unless otherwise provided in the proxy. G.Duties of the Members​. The Members shall cause the Company to do or cause to be done all things necessary to preserve and keep in full force and effect its existence, rights (charter and DocuSign Envelope ID: 4303CC3A-25D0-4F21-AFF7-85CF411DA1ED 48 statutory) and franchises. The Members also shall cause the Company to: DocuSign Envelope ID: 4303CC3A-25D0-4F21-AFF7-85CF411DA1ED 49 DocuSign Envelope ID: 4303CC3A-25D0-4F21-AFF7-85CF411DA1ED 50 Failure of the Members to comply with any of the foregoing covenants shall not affect the status of the Company as a separate legal entity or the limited liability of the Members. H.Fiduciary Duties of the Members​. 1.Loyalty and Care. ​Except to the extent otherwise provided herein, each Member shall have a fiduciary duty of loyalty and care similar to that of members of limited liability companies organized under the laws of California. 2.Competition with the Company. ​The Members shall refrain from dealing with the Company in the conduct of the Company's business as or on behalf of a party having an interest adverse to the Company unless a majority, by individual vote, of the Members excluding the interested Member, consents thereto. The Members shall refrain from competing with the Company in the conduct of the Company's business unless a majority, by individual vote, of the Members excluding the interested Member, consents thereto. In the event that a Member is the sole Member of the Company, no vote shall be required. 3.Duties Only to the Company. ​The Member's fiduciary duties of loyalty and care are to the Company and not to the other Members. The Members shall owe fiduciary duties of disclosure, good faith and fair dealing to the Company and to the other Members. A Member who so performs their duties shall not have any liability by reason of being or having been a Member. 4.Reliance on Reports. ​In discharging the Member's duties, a Member is entitled to rely on information, opinions, reports, or statements, including financial statements and other financial data, if prepared or presented by any of the following: i.One or more Members, Officers, or employees of the Company whom the Member reasonably believes to be reliable and competent in the matters presented. ii.Legal counsel, public accountants, or other persons as to matters the Member reasonably believes are within the persons' professional or expert competence. iii.A committee of Members of which the affected Member is not a participant, if the Member reasonably believes the committee merits confidence. I.Waiver of Partition: Nature of Interest​. Except as otherwise expressly provided in this Agreement, to the fullest extent permitted by law, each Member hereby irrevocably waives any right or power that such Member might have to cause the Company or any of its assets to be partitioned, to cause the appointment of a receiver for all or any portion of the assets of the Company, to compel any sale of all or any portion of the assets of the Company pursuant to any applicable law or to file a complaint or to institute any proceeding at law or in equity to cause the dissolution, liquidation, winding up or termination of the Company. No Member shall have any interest in any specific assets of the Company. DocuSign Envelope ID: 4303CC3A-25D0-4F21-AFF7-85CF411DA1ED 51 J.Compensation of Members​. The Members shall have the authority to fix the compensation of individual Members. All Members may be paid their expenses, if any, of attendance at meetings of the Members, which may be a fixed sum for attendance at each meeting of the Members or a stated salary as a Member. No such payment shall preclude any Member from serving the Company in any other capacity and receiving compensation therefor. K.Members as Agents​. All Members are agents of the Company for the purpose of its business. An act of any Member, including the signing of an instrument in the Company's name, binds the Company where the Member executed the act for apparently carrying on the Company's business or business of the kind carried on by the Company in the ordinary course, unless the Member had no authority to act for the Company in the particular matter and the person with whom the Member was dealing knew or had notice that the Member lacked authority. An act of a Member binds the Company, however, even where the Member executed the act not apparently for carrying on the Company's business or business of the kind carried on by the Company in the ordinary course only if the act was authorized by the other Members. IV.Accounting and Distributions. A.Fiscal Year​. The Company's fiscal year shall end on the last day of December. B.Records​. All financial records including tax returns and financial statements will be held at the Company's primary business address and will be accessible to all Members. C.Distributions​. Distributions shall be issued, as directed by the Company's Treasurer or Assistant Treasurer, on a monthly basis, based upon the Company's fiscal year. The distribution shall not exceed the remaining net cash of the Company after making appropriate provisions for the Company's ongoing and anticipatable liabilities and expenses. Each Member shall receive a percentage of the overall distribution that matches that Member's percentage of Membership Interest in the Company. V.Tax Treatment Election. The Company has not filed with the Internal Revenue Service for treatment as a corporation. Instead, the Company will be taxed as a pass-through organization. The Members may elect for the Company to be treated as a C-Corporation or an S-corporation at any time. VI.Officers. A.Appointment and Titles of Officers. ​The initial Officers shall be appointed by the Members and shall consist of at least a Chairman, a Secretary and a Treasurer. Any additional or substitute Officers shall be chosen by the Members. The Members may also choose one or more President, Vice-President, Assistant Secretaries and Assistant Treasurers. Any number of offices may be held by the same person, as permitted by California law. The Members may appoint such other Officers and agents as they shall deem necessary or advisable who shall hold their offices for such terms and shall exercise such powers and perform such duties as shall be determined from time to time by the Members. The Officers and agents of the Company shall hold office until their successors are chosen and qualified. Any Officer elected or appointed by the Members may be removed at any time, with or without cause, by the affirmative vote of a majority of the Members. Any vacancy occurring in any office of the Company shall be filled by the Members. DocuSign Envelope ID: 4303CC3A-25D0-4F21-AFF7-85CF411DA1ED 52 Unless the Members decide otherwise, if the title of an Officer is one commonly used for officers of a limited liability company formed under California law, the assignment of such title shall constitute the delegation to such person of the authorities and duties that are normally associated with that office. DocuSign Envelope ID: 4303CC3A-25D0-4F21-AFF7-85CF411DA1ED 53 B.Officers as Agents​. The Officers, to the extent of their powers set forth in this Agreement or otherwise vested in them by action of the Members not inconsistent with this Agreement, are agents of the Company for the purpose of the Company's business, and the actions of the Officers taken in accordance with such powers shall bind the Company. C.Fiduciary Duties of the Officers. 1.Loyalty and Care. ​Except to the extent otherwise provided herein, each Officer shall have a fiduciary duty of loyalty and care similar to that of officers of limited liability companies organized under the laws of California. 2.Competition with the Company. ​The Officers shall refrain from dealing with the Company in the conduct of the Company's business as or on behalf of a party having an interest adverse to the Company unless a majority, by individual vote, of the Members, excluding the interested Officer if that Officer is a Member, consents thereto. The Officers shall refrain from competing with the Company in the conduct of the Company's business unless a majority, by individual vote, of the Members, excluding the interested Officer if that Officer is a Member, consents thereto. In the event that the interested Officer is the sole Member, no vote shall be required. 3.Duties Only to the Company. ​The Officers' fiduciary duties of loyalty and care are to the Company and not to the Members or other Officers. The Officers shall owe fiduciary duties of disclosure, good faith and fair dealing to the Company and to the Members, but shall owe no such duties to Officers unless the Officer is a Member. An Officer who so performs their duties shall not have any liability by reason of being or having been an Officer. 4.Reliance on Reports.​In discharging the Officer's duties, an Officer is entitled to rely on information, opinions, reports, or statements, including financial statements and other financial data, if prepared or presented by any of the following: DocuSign Envelope ID: 4303CC3A-25D0-4F21-AFF7-85CF411DA1ED 54 i.One or more Members, Officers, or employees of the Company whom the Officer reasonably believes to be reliable and competent in the matters presented. ii.Legal counsel, public accountants, or other persons as to matters the Officer reasonably believes are within the persons' professional or expert competence. iii.A committee of Members of which the affected Officer is not a participant, if the Officer reasonably believes the committee merits confidence. VII.Dissolution. A.Limits on Dissolution​. The Company shall have a perpetual existence, and shall be dissolved, and its affairs shall be wound up only upon the provisions established in Section II (C) above. Notwithstanding any other provision of this Agreement, the Bankruptcy of any Member shall not cause such Member to cease to be a Member of the Company and upon the occurrence of such an event, the business of the Company shall continue without dissolution. Each Member waives any right that it may have to agree in writing to dissolve the Company upon the Bankruptcy of any Member or the occurrence of any event that causes any Member to cease to be a Member of the Company. B.Winding Up​. Upon the occurrence of any event specified in Section II(C), the Company shall continue solely for the purpose of winding up its affairs in an orderly manner, liquidating its assets, and satisfying the claims of its creditors. One or more Members, selected by the remaining Members, shall be responsible for overseeing the winding up and liquidation of the Company, shall take full account of the liabilities of the Company and its assets, shall either cause its assets to be distributed as provided under this Agreement or sold, and if sold as promptly as is consistent with obtaining the fair market value thereof, shall cause the proceeds therefrom, to the extent sufficient therefor, to be applied and distributed as provided under this Agreement. C.Distributions in Kind​. Any non-cash asset distributed to one or more Members in liquidation of the Company shall first be valued at its fair market value (net of any liability secured by such asset that such Member assumes or takes subject to) to determine the profits or losses that would have resulted if such asset were sold for such value, such profit or loss shall then be allocated as provided under this Agreement. The fair market value of such asset shall be determined by the Members or, if any Member objects, by an independent appraiser (any such appraiser must be recognized as an expert in valuing the type of asset involved) approved by the Members. D.Termination​. The Company shall terminate when (i) all of the assets of the Company, after payment of or due provision for all debts, liabilities and obligations of the Company, shall have been distributed to the Members in the manner provided for under this Agreement and (ii) DocuSign Envelope ID: 4303CC3A-25D0-4F21-AFF7-85CF411DA1ED 55 the Company's registration with the state of California shall have been canceled in the manner required by California law. E.Accounting​. Within a reasonable time after complete liquidation, the Company Treasurer shall furnish the Members with a statement which shall set forth the assets and liabilities of the Company as at the date of dissolution and the proceeds and expenses of the disposition thereof. F.Limitations on Payments Made in Dissolution​. Except as otherwise specifically provided in this Agreement, each Member shall only be entitled to look solely to the assets of the Company for the return of its Initial Contribution and shall have no recourse for its Initial Contribution and/or share of profits (upon dissolution or otherwise) against any other Member. G.Notice to California Authorities​. Upon the winding up of the Company, the Member with the highest percentage of Membership Interest in the Company shall be responsible for the filing of all appropriate notices of dissolution with California and any other appropriate state or federal authorities or agencies as may be required by law. In the event that two or more Members have equally high percentages of Membership Interest in the Company, the Member with the longest continuous tenure as a Member of the Company shall be responsible for the filing of such notices. VIII.Exculpation and Indemnification. A.No Member, Officer, employee or agent of the Company and no employee, agent or affiliate of a Member (collectively, the "Covered Persons") shall be liable to the Company or any other person who has an interest in or claim against the Company for any loss, damage or claim incurred by reason of any act or omission performed or omitted by such Covered Person in good faith on behalf of the Company and in a manner reasonably believed to be within the scope of the authority conferred on such Covered Person by this Agreement, except that a Covered Person shall be liable for any such loss, damage or claim incurred by reason of such Covered Person's gross negligence or willful misconduct. B.To the fullest extent permitted by applicable law, a Covered Person shall be entitled to indemnification from the Company for any loss, damage or claim incurred by such Covered Person by reason of any act or omission performed or omitted by such Covered Person in good faith on behalf of the Company and in a manner reasonably believed to be within the scope of the authority conferred on such Covered Person by this Agreement. Expenses, including legal fees, incurred by a Covered Person defending any claim, demand, action, suit or proceeding shall be paid by the Company. The Covered Person shall be liable to repay such amount if it is determined that the Covered Person is not entitled to be indemnified as authorized in this Agreement. No Covered Person shall be entitled to be indemnified in respect of any loss, damage or claim incurred by such Covered Person by reason of such Covered Person's gross negligence or willful misconduct with respect to such acts or omissions. Any indemnity under this Agreement shall be provided out of and to the extent of Company assets only. C.A Covered Person shall be fully protected in relying in good faith upon the records of the Company and upon such information, opinions, reports or statements presented to the Company by any person as to matters the Covered Person reasonably believes are within such other DocuSign Envelope ID: 4303CC3A-25D0-4F21-AFF7-85CF411DA1ED 56 person's professional or expert competence and who has been selected with reasonable care by or on behalf of the Company, including information, opinions, reports or statements as to the value and amount of the assets, liabilities, or any other facts pertinent to the existence and amount of assets from which distributions to the Members might properly be paid. D.To the extent that, at law or in equity, a Covered Person has duties (including fiduciary duties) and liabilities relating thereto to the Company or to any other Covered Person, a Covered Person acting under this Agreement shall not be liable to the Company or to any other Covered Person for its good faith reliance on the provisions of this Agreement. The provisions of the Agreement, to the extent that they restrict the duties and liabilities of a Covered Person otherwise existing at law or in equity, are agreed by the Members to replace such other duties and liabilities of such Covered Person. E.The foregoing provisions of this Article VIII shall survive any termination of this Agreement. IX.Insurance. The Company shall have the power to purchase and maintain insurance, including insurance on behalf of any Covered Person against any liability asserted against such person and incurred by such Covered Person in any such capacity, or arising out of such Covered Person's status as an agent of the Company, whether or not the Company would have the power to indemnify such person against such liability under the provisions of Article VIII or under applicable law. X.Settling Disputes. All Members agree to enter into mediation before filing suit against any other Member or the Company for any dispute arising from this Agreement or Company. Members agree to attend one session of mediation before filing suit. If any Member does not attend mediation, or the dispute is not settled after one session of mediation, the Members are free to file suit. Any law suits will be under the jurisdiction of the state of California. XI.General Provisions. A.Notices​. All notices, offers or other communications required or permitted to be given pursuant to this Agreement shall be in writing and may be personally served or sent by United States mail and shall be deemed to have been given when delivered in person or three (3) business days after deposit in United States mail, registered or certified, postage prepaid, and properly addressed, by or to the appropriate party. B.Number of Days​. In computing the number of days (other than business days) for purposes of this Agreement, all days shall be counted, including Saturdays, Sundays and holidays; provided, however, that if the final day of any time period falls on a Saturday, Sunday or holiday on which national banks are or may elect to be closed, then the final day shall be deemed to be the next day which is not a Saturday, Sunday or such holiday. DocuSign Envelope ID: 4303CC3A-25D0-4F21-AFF7-85CF411DA1ED 57 C.Execution of Counterparts​. This Agreement may be executed in any number of counterparts, each of which shall be an original, and all of which shall together constitute one and the same instrument. D.Severability​. The provisions of this Agreement are independent of and separable from each other, and no provision shall be affected or rendered invalid or unenforceable by virtue of the fact that for any reason any other or others of them may be invalid or unenforceable in whole or in part. E.Headings​. The Article and Section headings in this Agreement are for convenience and they form no part of this Agreement and shall not affect its interpretation. F.Controlling Law​. This Agreement shall be governed by and construed in all respects in accordance with the laws of the state of California (without regard to conflicts of law principles thereof). G.Application of California Law​. Any matter not specifically covered by a provision of this Agreement shall be governed by the applicable provisions of California law. H.Amendment​. This Agreement may be amended only by written consent of all the Members. Upon obtaining the approval of any such amendment, supplement or restatement as to the Certificate, the Company shall cause a Certificate of Amendment or Amended and Restated Certificate to be prepared, executed and filed in accordance with California law. I.Entire Agreement​. This Agreement contains the entire understanding among the parties hereto with respect to the subject matter hereof, and supersedes all prior and contemporaneous agreements and understandings, inducements or conditions, express or implied, oral or written, except as herein contained. IN WITNESS WHEREOF, the Members have executed and agreed to this Limited Liability Company Operating Agreement, which shall be effective as of July 28, 2019 (date). Signature: Pac Focus Investments, LLC – Nathaniel Heitz-Hargitt Signature: José Ernesto Medina Mata Signature: Sunny Coast Properties, LLC – Kim Lancashire DocuSign Envelope ID: 4303CC3A-25D0-4F21-AFF7-85CF411DA1ED 58 CALI DIRECT, LLC4 59 (114) Wells Fargo Simple Business Checking Account number: n January 1, 2019 - January 31, 2019 n Page 1 of 4 Questions? Available by phone 24 hours a day, 7 days a week: Telecommunications Relay Services calls accepted 1-800-CALL-WELLS (1-800-225-5935) TTY: 1-800-877-4833 En español: 1-877-337-7454 Online: wellsfargo.com/biz Write:Wells Fargo Bank, N.A. (114) P.O. Box 6995 Portland, OR 97228-6995 JOSE E MEDINA MATA DBA RIB & Y Your Business and Wells Fargo Since August 2003, the Wells Fargo/Gallup Small Business Index has surveyed small business owners on current and future perceptions of their business financial situation. View the latest results at wellsfargoworks.com. Account options A check mark in the box indicates you have these convenient services with your account(s). Go to wellsfargo.com/biz or call the number above if you have questions or if you would like to add new services. Business Online Banking 3 Online Statements 3 Business Bill Pay 3 Business Spending Report 3 Overdraft Protection Other Wells Fargo Benefits Apply for a Commercial Equity Line of Credit by March 31, 2019, and enjoy Wells Fargo Prime Rate on your balance for 12 months Whether you're looking to fund property improvements, business expansion, or the purchase of large equipment or property - we're here to help. Wells Fargo offers up to $500,000 in secured real estate financing that can help you move your business forward. Enjoy easy access to this Wells Fargo Prime Rate-based equity line of credit for up to 5 years, after which it will convert to an adjustable rate 15-year loan for a total term of 20 years. Key benefits: - Low closing costs with competitive rates - 1% origination fee due at closing - No application fees - No appraisal fees Sheet Seq = 0201474 Sheet 00001 of 00002 60 Account number: 1380576478 n January 1, 2019 - January 31, 2019 n Page 2 of 4 To learn more or apply, call us at 1-866-416-4320, Monday - Friday, 6:00 a.m. to 6:00 p.m. Pacific Time, or visit us on the web at wellsfargo.com/biz/business-credit/real-estate/equity-line-of-credit/ Note: All financing is subject to credit approval. Some restrictions may apply. Activity summary Beginning balance on 1/1 $ Account number: JOSE E MEDINA MATA DBA RIB & Y California account terms and conditions apply For Direct Deposit use Routing Number (RTN): Overdraft Protection This account is not currently covered by Overdraft Protection. If you would like more information regarding Overdraft Protection and eligibility requirements please call the number listed on your statement or visit your Wells Fargo store. Transaction history 61 Account number: 1380576478 n January 1, 2019 - January 31, 2019 n Page 3 of 4 Transaction history (continued) The Ending Daily Balance does not reflect any pending withdrawals or holds on deposited funds that may have been outstanding on your account when your transactions posted. If you had insufficient available funds when a transaction posted, fees may have been assessed. <Business to Business ACH: If this is a business account, this transaction has a return time frame of one business day from post date. This time frame does not apply to consumer accounts. Summary of checks written (checks listed are also displayed in the preceding Transaction history) Items returned unpaid Monthly service fee summary For a complete list of fees and detailed account information, see the Wells Fargo Account Fee and Information Schedule and Account Agreement applicable to your account (EasyPay Card Terms and Conditions for prepaid cards) or talk to a banker. Go to wellsfargo.com/feefaq for a link to these documents, and answers to common monthly service fee questions. Fee period 01/01/2019 - 01/31/2019 Standard monthly service fee $10.00 You paid $ How to avoid the monthly service fee Minimum required This fee period Have any ONE of the following account requirements · Average ledger balance $500.00 $ C1/C1 Account transaction fees summary Service charge description Units used Units included Excess units Service charge per excess units ($) Total service charge ($) Cash Deposited ($) Sheet Seq = 0201475 Sheet 00002 of 00002 62 Account number: n January 1, 2019 - January 31, 2019 n Page 4 of 4 General statement policies for Wells Fargo Bank n Notice: Wells Fargo Bank, N.A. may furnish information about accounts belonging to individuals, including sole proprietorships, to consumer reporting agencies. If this applies to you, you have the right to dispute the accuracy of information that we have reported by writing to us at: Overdraft Collections and Recovery, P.O. Box 5058, Portland, OR 97208-5058. You must describe the specific information that is inaccurate or in dispute and the basis for any dispute with supporting documentation. In the case of information that relates to an identity theft, you will need to provide us with an identity theft report. Account Balance Calculation Worksheet 1. Use the following worksheet to calculate your overall account balance. 2. Go through your register and mark each check, withdrawal, ATM transaction, payment, deposit or other credit listed on your statement. Be sure that your register shows any interest paid into your account and any service charges, automatic payments or ATM transactions withdrawn from your account during this statement period. 3. Use the chart to the right to list any deposits, transfers to your account, outstanding checks, ATM withdrawals, ATM payments or any other withdrawals (including any from previous months) which are listed in your register but not shown on your statement. ENTER A.The ending balance shown on your statement . . . . . . . . . . . . . . . . . . . . . . .$ ADD B.Any deposits listed in your $ register or transfers into $ your account which are not $ shown on your statement.+$ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TOTAL $ CALCULATE THE SUBTOTAL (Add Parts A and B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TOTAL $ SUBTRACT C.The total outstanding checks and withdrawals from the chart above . . . . . . . . . . . . . -$ CALCULATE THE ENDING BALANCE (Part A + Part B - Part C) This amount should be the same as the current balance shown in your check register . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ Number Items Outstanding Amount Total amount $ ©2010 Wells Fargo Bank, N.A. All rights reserved. Member FDIC. NMLSR ID 399801 63 (114) Wells Fargo Simple Business Checking Account number: n February 1, 2019 - February 28, 2019 n Page 1 of 6 Questions? Available by phone 24 hours a day, 7 days a week: Telecommunications Relay Services calls accepted 1-800-CALL-WELLS (1-800-225-5935) TTY: 1-800-877-4833 En español: 1-877-337-7454 Online: wellsfargo.com/biz Write:Wells Fargo Bank, N.A. (114) P.O. Box 6995 Portland, OR 97228-6995 JOSE E MEDINA MATA DBA RIB & Y Your Business and Wells Fargo Visit wellsfargoworks.com to explore videos, articles, infographics, interactive tools, and other resources on the topics of business growth, credit, cash flow management, business planning, technology, marketing, and more. Account options A check mark in the box indicates you have these convenient services with your account(s). Go to wellsfargo.com/biz or call the number above if you have questions or if you would like to add new services. Business Online Banking 3 Online Statements 3 Business Bill Pay 3 Business Spending Report 3 Overdraft Protection Other Wells Fargo Benefits Apply for a Commercial Equity Line of Credit by March 31, 2019, and enjoy Wells Fargo Prime Rate on your balance for 12 months Whether you're looking to fund property improvements, business expansion, or the purchase of large equipment or property - we're here to help. Wells Fargo offers up to $500,000 in secured real estate financing that can help you move your business forward. Enjoy easy access to this Wells Fargo Prime Rate-based equity line of credit for up to 5 years, after which it will convert to an adjustable rate 15-year loan for a total term of 20 years. Key benefits: - Low closing costs with competitive rates - 1% origination fee due at closing - No application fees - No appraisal fees Sheet Seq = 0188991 Sheet 00001 of 00003 64 Account number: n February 1, 2019 - February 28, 2019 n Page 2 of 6 To learn more or apply, call us at 1-866-416-4320, Monday - Friday, 6:00 a.m. to 6:00 p.m. Pacific Time, or visit us on the web at wellsfargo.com/biz/business-credit/real-estate/equity-line-of-credit/ Note: All financing is subject to credit approval. Some restrictions may apply. Activity summary Beginning balance on 2/1 -$ Account number: JOSE E MEDINA MATA DBA RIB & Y California account terms and conditions apply For Direct Deposit use Routing Number (RTN): Overdraft Protection This account is not currently covered by Overdraft Protection. If you would like more information regarding Overdraft Protection and eligibility requirements please call the number listed on your statement or visit your Wells Fargo store. Transaction history Check Deposits/ Withdrawals/ Ending daily 65 Account number: n February 1, 2019 - February 28, 2019 n Page 3 of 6 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily Sheet Seq = 0188992 Sheet 00002 of 00003 66 Account number: n February 1, 2019 - February 28, 2019 n Page 4 of 6 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance The Ending Daily Balance does not reflect any pending withdrawals or holds on deposited funds that may have been outstanding on your account when your transactions posted. If you had insufficient available funds when a transaction posted, fees may have been assessed. <Business to Business ACH: If this is a business account, this transaction has a return time frame of one business day from post date. This time frame does not apply to consumer accounts. Summary of checks written (checks listed are also displayed in the preceding Transaction history) Number Date Amount Number Date Amount Number Date Amount Monthly service fee summary For a complete list of fees and detailed account information, see the Wells Fargo Account Fee and Information Schedule and Account Agreement applicable to your account (EasyPay Card Terms and Conditions for prepaid cards) or talk to a banker. Go to wellsfargo.com/feefaq for a link to these documents, and answers to common monthly service fee questions. Fee period 02/01/2019 - 02/28/2019 Standard monthly service fee $10.00 You paid $ How to avoid the monthly service fee Minimum required This fee period Have any ONE of the following account requirements · Average ledger balance $500.00 $ 67 Account number: n February 1, 2019 - February 28, 2019 n Page 5 of 6 Monthly service fee summary (continued) C1/C1 Account transaction fees summary Service charge description Units used Units included Excess units Service charge per excess units ($) Total service charge ($) n As a courtesy, some or all of your account transaction fees have been waived. Sheet Seq = 0188993 Sheet 00003 of 00003 68 Account number: n February 1, 2019 - February 28, 2019 n Page 6 of 6 General statement policies for Wells Fargo Bank n Notice: Wells Fargo Bank, N.A. may furnish information about accounts belonging to individuals, including sole proprietorships, to consumer reporting agencies. If this applies to you, you have the right to dispute the accuracy of information that we have reported by writing to us at: Overdraft Collections and Recovery, P.O. Box 5058, Portland, OR 97208-5058. You must describe the specific information that is inaccurate or in dispute and the basis for any dispute with supporting documentation. In the case of information that relates to an identity theft, you will need to provide us with an identity theft report. Account Balance Calculation Worksheet 1. Use the following worksheet to calculate your overall account balance. 2. Go through your register and mark each check, withdrawal, ATM transaction, payment, deposit or other credit listed on your statement. Be sure that your register shows any interest paid into your account and any service charges, automatic payments or ATM transactions withdrawn from your account during this statement period. 3. Use the chart to the right to list any deposits, transfers to your account, outstanding checks, ATM withdrawals, ATM payments or any other withdrawals (including any from previous months) which are listed in your register but not shown on your statement. ENTER A.The ending balance shown on your statement . . . . . . . . . . . . . . . . . . . . . . .$ ADD B.Any deposits listed in your $ register or transfers into $ your account which are not $ shown on your statement.+$ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TOTAL $ CALCULATE THE SUBTOTAL (Add Parts A and B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TOTAL $ SUBTRACT C.The total outstanding checks and withdrawals from the chart above . . . . . . . . . . . . . -$ CALCULATE THE ENDING BALANCE (Part A + Part B - Part C) This amount should be the same as the current balance shown in your check register . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ Number Items Outstanding Amount Total amount $ ©2010 Wells Fargo Bank, N.A. All rights reserved. Member FDIC. NMLSR ID 399801 69 (114) Wells Fargo Simple Business Checking Account number: n March 1, 2019 - March 31, 2019 n Page 1 of 7 Questions? Available by phone 24 hours a day, 7 days a week: Telecommunications Relay Services calls accepted 1-800-CALL-WELLS (1-800-225-5935) TTY: 1-800-877-4833 En español: 1-877-337-7454 Online: wellsfargo.com/biz Write:Wells Fargo Bank, N.A. (114) P.O. Box 6995 Portland, OR 97228-6995 JOSE E MEDINA MATA DBA RIB & Y Your Business and Wells Fargo Visit wellsfargoworks.com to explore videos, articles, infographics, interactive tools, and other resources on the topics of business growth, credit, cash flow management, business planning, technology, marketing, and more. Account options A check mark in the box indicates you have these convenient services with your account(s). Go to wellsfargo.com/biz or call the number above if you have questions or if you would like to add new services. Business Online Banking 3 Online Statements 3 Business Bill Pay 3 Business Spending Report 3 Overdraft Protection Activity summary Beginning balance on 3/1 $ Account number: JOSE E MEDINA MATA DBA RIB & Y California account terms and conditions apply For Direct Deposit use Routing Number (RTN): Overdraft Protection This account is not currently covered by Overdraft Protection. If you would like more information regarding Overdraft Protection and eligibility requirements please call the number listed on your statement or visit your Wells Fargo store. Sheet Seq = 0139214 Sheet 00001 of 00004 70 Account number: n March 1, 2019 - March 31, 2019 n Page 2 of 7 Transaction history Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance 71 Account number: n March 1, 2019 - March 31, 2019 n Page 3 of 7 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance Sheet Seq = 0139215 Sheet 00002 of 00004 72 Account number: n March 1, 2019 - March 31, 2019 n Page 4 of 7 Transaction history (continued) 73 Account number: n March 1, 2019 - March 31, 2019 n Page 5 of 7 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily The Ending Daily Balance does not reflect any pending withdrawals or holds on deposited funds that may have been outstanding on your account when your transactions posted. If you had insufficient available funds when a transaction posted, fees may have been assessed. <Business to Business ACH: If this is a business account, this transaction has a return time frame of one business day from post date. This time frame does not apply to consumer accounts. Summary of checks written (checks listed are also displayed in the preceding Transaction history) Number Date Amount Number Date Amount Number Date Amount * Gap in check sequence. Monthly service fee summary For a complete list of fees and detailed account information, see the Wells Fargo Account Fee and Information Schedule and Account Agreement applicable to your account (EasyPay Card Terms and Conditions for prepaid cards) or talk to a banker. Go to wellsfargo.com/feefaq for a link to these documents, and answers to common monthly service fee questions. Sheet Seq = 0139216 Sheet 00003 of 00004 74 Account number: n March 1, 2019 - March 31, 2019 n Page 6 of 7 Monthly service fee summary (continued) Fee period 03/01/2019 - 03/31/2019 Standard monthly service fee $10.00 You paid $ How to avoid the monthly service fee Minimum required This fee period Have any ONE of the following account requirements · Average ledger balance $500.00 $ The Monthly service fee summary fee period ending date shown above includes a Saturday, Sunday, or holiday which are non-business days. Transactions occurring after the last business day of the month will be included in your next fee period. C1/C1 Account transaction fees summary Service charge description Units used Units included Excess units Service charge per excess units ($) Total service charge ($) Cash Deposited ($) 75 Account number: March 1, 2019 - March 31, 2019 n Page 7 of 7 General statement policies for Wells Fargo Bank n Notice: Wells Fargo Bank, N.A. may furnish information about accounts belonging to individuals, including sole proprietorships, to consumer reporting agencies. If this applies to you, you have the right to dispute the accuracy of information that we have reported by writing to us at: Overdraft Collections and Recovery, P.O. Box 5058, Portland, OR 97208-5058. You must describe the specific information that is inaccurate or in dispute and the basis for any dispute with supporting documentation. In the case of information that relates to an identity theft, you will need to provide us with an identity theft report. Account Balance Calculation Worksheet 1. Use the following worksheet to calculate your overall account balance. 2. Go through your register and mark each check, withdrawal, ATM transaction, payment, deposit or other credit listed on your statement. Be sure that your register shows any interest paid into your account and any service charges, automatic payments or ATM transactions withdrawn from your account during this statement period. 3. Use the chart to the right to list any deposits, transfers to your account, outstanding checks, ATM withdrawals, ATM payments or any other withdrawals (including any from previous months) which are listed in your register but not shown on your statement. ENTER A.The ending balance shown on your statement . . . . . . . . . . . . . . . . . . . . . . .$ ADD B.Any deposits listed in your $ register or transfers into $ your account which are not $ shown on your statement.+$ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TOTAL $ CALCULATE THE SUBTOTAL (Add Parts A and B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TOTAL $ SUBTRACT C.The total outstanding checks and withdrawals from the chart above . . . . . . . . . . . . . -$ CALCULATE THE ENDING BALANCE (Part A + Part B - Part C) This amount should be the same as the current balance shown in your check register . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ Number Items Outstanding Amount Total amount $ ©2010 Wells Fargo Bank, N.A. All rights reserved. Member FDIC. NMLSR ID 399801 Sheet Seq = 0139217 Sheet 00004 of 00004 76 (114) Wells Fargo Simple Business Checking Account number: n April 1, 2019 - April 30, 2019 n Page 1 of 7 Questions? Available by phone 24 hours a day, 7 days a week: Telecommunications Relay Services calls accepted 1-800-CALL-WELLS (1-800-225-5935) TTY: 1-800-877-4833 En español: 1-877-337-7454 Online: wellsfargo.com/biz Write:Wells Fargo Bank, N.A. (114) P.O. Box 6995 Portland, OR 97228-6995 JOSE E MEDINA MATA DBA RIB & Y Your Business and Wells Fargo Visit wellsfargoworks.com to explore videos, articles, infographics, interactive tools, and other resources on the topics of business growth, credit, cash flow management, business planning, technology, marketing, and more. Account options A check mark in the box indicates you have these convenient services with your account(s). Go to wellsfargo.com/biz or call the number above if you have questions or if you would like to add new services. Business Online Banking 3 Online Statements 3 Business Bill Pay 3 Business Spending Report 3 Overdraft Protection Other Wells Fargo Benefits Looking for $10,000 to $100,000 in financing for business vehicles or equipment? Whether you are interested in refinancing an existing vehicle loan,* or purchasing new or used vehicles or equipment, we're here to help. The Equipment Express® loan provides flexible financing that could help move your business forward. - Fixed rates - Set payments - No annual or prepayment fees As a small business owner, there are plenty of uncertainties - don't let financing costs be one of them. With Equipment Express, you'll know your costs before you finance. Plus, when you apply by June 30, 2019, the $150 documentation fee will be waived** To learn more and apply, visit wellsfargo.com/express or visit your local banker. Or if you have specific questions about our loans, call 1-800-416-0056, Monday-Friday, 7:00 a.m. to 5:00 p.m. Pacific time, to talk to a specialist. Sheet Seq = 0185415 Sheet 00001 of 00004 77 Account number: n April 1, 2019 - April 30, 2019 n Page 2 of 7 Note: All financing is subject to credit approval. *Restrictions apply. **Wells Fargo is offering a $150 documentation fee waiver to qualifying customers who apply for an Equipment Express loan account between 04/01/2019 and 06/30/2019. To qualify, customers must (1) apply for a new Equipment Express loan account during the offer period, and (2) access funds from the account within 60 days of account opening. Activity summary Beginning balance on 4/1 $ Account number: JOSE E MEDINA MATA DBA RIB & Y California account terms and conditions apply For Direct Deposit use Routing Number (RTN): Overdraft Protection This account is not currently covered by Overdraft Protection. If you would like more information regarding Overdraft Protection and eligibility requirements please call the number listed on your statement or visit your Wells Fargo store. Transaction history Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance 78 Account number: n April 1, 2019 - April 30, 2019 n Page 3 of 7 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance Sheet Seq = 0185416 Sheet 00002 of 00004 79 Account number: n April 1, 2019 - April 30, 2019 n Page 4 of 7 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance 80 Account number: n April 1, 2019 - April 30, 2019 n Page 5 of 7 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance The Ending Daily Balance does not reflect any pending withdrawals or holds on deposited funds that may have been outstanding on your account when your transactions posted. If you had insufficient available funds when a transaction posted, fees may have been assessed. <Business to Business ACH: If this is a business account, this transaction has a return time frame of one business day from post date. This time frame does not apply to consumer accounts. Summary of checks written (checks listed are also displayed in the preceding Transaction history) Sheet Seq = 0185417 Sheet 00003 of 00004 81 Account number: April 1, 2019 - April 30, 2019 n Page 6 of 7 Summary of checks written (continued) Number Date Amount Number Date Amount Number Date Amount * Gap in check sequence. Monthly service fee summary For a complete list of fees and detailed account information, see the Wells Fargo Account Fee and Information Schedule and Account Agreement applicable to your account (EasyPay Card Terms and Conditions for prepaid cards) or talk to a banker. Go to wellsfargo.com/feefaq for a link to these documents, and answers to common monthly service fee questions. Fee period 04/01/2019 - 04/30/2019 Standard monthly service fee $10.00 You paid $ How to avoid the monthly service fee Minimum required This fee period Have any ONE of the following account requirements · Average ledger balance $500.00 $ C1/C1 Account transaction fees summary Service charge description Units used Units included Excess units Service charge per excess units ($) Total service charge ($) Cash Deposited ($) IMPORTANT ACCOUNT INFORMATION Effective June 24, 2019, the cash deposited fee will be renamed to cash deposit processing fee. There is no change to the amount of cash you can deposit to your account each month at no charge. In addition, the fee assessed for exceeding the amount of cash deposited each month with no fee will remain the same. To review the amount of cash deposits processed each month with no fee and any cash deposit processing fees, please refer to Cash Deposited information in the "Account transaction fees summary" section of your statement. If you have questions, please contact your local banker or call the phone number listed at the top of your statement. We appreciate your business and look forward to continuing to serve your financial needs. 82 Account number: April 1, 2019 - April 30, 2019 n Page 7 of 7 General statement policies for Wells Fargo Bank n Notice: Wells Fargo Bank, N.A. may furnish information about accounts belonging to individuals, including sole proprietorships, to consumer reporting agencies. If this applies to you, you have the right to dispute the accuracy of information that we have reported by writing to us at: Overdraft Collections and Recovery, P.O. Box 5058, Portland, OR 97208-5058. You must describe the specific information that is inaccurate or in dispute and the basis for any dispute with supporting documentation. In the case of information that relates to an identity theft, you will need to provide us with an identity theft report. Account Balance Calculation Worksheet 1. Use the following worksheet to calculate your overall account balance. 2. Go through your register and mark each check, withdrawal, ATM transaction, payment, deposit or other credit listed on your statement. Be sure that your register shows any interest paid into your account and any service charges, automatic payments or ATM transactions withdrawn from your account during this statement period. 3. Use the chart to the right to list any deposits, transfers to your account, outstanding checks, ATM withdrawals, ATM payments or any other withdrawals (including any from previous months) which are listed in your register but not shown on your statement. ENTER A.The ending balance shown on your statement . . . . . . . . . . . . . . . . . . . . . . .$ ADD B.Any deposits listed in your $ register or transfers into $ your account which are not $ shown on your statement.+$ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TOTAL $ CALCULATE THE SUBTOTAL (Add Parts A and B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TOTAL $ SUBTRACT C.The total outstanding checks and withdrawals from the chart above . . . . . . . . . . . . . -$ CALCULATE THE ENDING BALANCE (Part A + Part B - Part C) This amount should be the same as the current balance shown in your check register . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ Number Items Outstanding Amount Total amount $ ©2010 Wells Fargo Bank, N.A. All rights reserved. Member FDIC. NMLSR ID 399801 Sheet Seq = 0185418 Sheet 00004 of 00004 83 Wells Fargo Simple Business Checking May 31, 2019 n Page 1 of 8 (114) Questions? Available by phone 24 hours a day, 7 days a week: Telecommunications Relay Services calls accepted 1-800-CALL-WELLS (1-800-225-5935) TTY: 1-800-877-4833 En español: 1-877-337-7454 Online: wellsfargo.com/biz Write:Wells Fargo Bank, N.A. (114) P.O. Box 6995 Portland, OR 97228-6995 JOSE E MEDINA MATA DBA RIB & Y Your Business and Wells Fargo Since August 2003, the Wells Fargo/Gallup Small Business Index has surveyed small business owners on current and future perceptions of their business financial situation. View the latest results at wellsfargoworks.com. Account options A check mark in the box indicates you have these convenient services with your account(s). Go to wellsfargo.com/biz or call the number above if you have questions or if you would like to add new services. Business Online Banking 3 Online Statements 3 Business Bill Pay 3 Business Spending Report 3 Overdraft Protection Other Wells Fargo Benefits Looking for $10,000 to $100,000 in financing for business vehicles or equipment? Whether you are interested in refinancing an existing vehicle loan,* or purchasing new or used vehicles or equipment, we're here to help. The Equipment Express® loan provides flexible financing that could help move your business forward. - Fixed rates - Set payments - No annual or prepayment fees As a small business owner, there are plenty of uncertainties - don't let financing costs be one of them. With Equipment Express, you'll know your costs before you finance. Plus, when you apply by June 30, 2019, the $150 documentation fee will be waived** To learn more and apply, visit wellsfargo.com/express or visit your local banker. Or if you have specific questions about our loans, call 1-800-416-0056, Monday-Friday, 7:00 a.m. to 5:00 p.m. Pacific time, to talk to a specialist. Sheet Seq = 0184541 Sheet 00001 of 00004 84 May 31, 2019 n Page 2 of 8 Note: All financing is subject to credit approval. *Restrictions apply. **Wells Fargo is offering a $150 documentation fee waiver to qualifying customers who apply for an Equipment Express loan account between 04/01/2019 and 06/30/2019. To qualify, customers must (1) apply for a new Equipment Express loan account during the offer period, and (2) access funds from the account within 60 days of account opening. Activity summary Beginning balance on 5/1 $ Account number: JOSE E MEDINA MATA DBA RIB & Y California account terms and conditions apply For Direct Deposit use Routing Number (RTN): Overdraft Protection This account is not currently covered by Overdraft Protection. If you would like more information regarding Overdraft Protection and eligibility requirements please call the number listed on your statement or visit your Wells Fargo store. Transaction history Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance 85 May 31, 2019 n Page 3 of 8 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance Sheet Seq = 0184542 Sheet 00002 of 00004 86 May 31, 2019 n Page 4 of 8 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance 87 May 31, 2019 n Page 5 of 8 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance Sheet Seq = 0184543 Sheet 00003 of 00004 88 May 31, 2019 n Page 6 of 8 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance The Ending Daily Balance does not reflect any pending withdrawals or holds on deposited funds that may have been outstanding on your account when your transactions posted. If you had insufficient available funds when a transaction posted, fees may have been assessed. <Business to Business ACH: If this is a business account, this transaction has a return time frame of one business day from post date. This time frame does not apply to consumer accounts. Summary of checks written (checks listed are also displayed in the preceding Transaction history) Number Date Amount Number Date Amount Number Date Amount 89 May 31, 2019 n Page 7 of 8 Summary of checks written (continued) Number Date Amount Number Date Amount Number Date Amount * Gap in check sequence. Monthly service fee summary For a complete list of fees and detailed account information, see the Wells Fargo Account Fee and Information Schedule and Account Agreement applicable to your account (EasyPay Card Terms and Conditions for prepaid cards) or talk to a banker. Go to wellsfargo.com/feefaq for a link to these documents, and answers to common monthly service fee questions. Fee period 05/01/2019 - 05/31/2019 Standard monthly service fee $10.00 You paid $ How to avoid the monthly service fee Minimum required This fee period Have any ONE of the following account requirements · Average ledger balance $500.00 $ C1/C1 Account transaction fees summary Service charge description Units used Units included Excess units Service charge per excess units ($) Total service charge ($) Cash Deposited ($) IMPORTANT ACCOUNT INFORMATION Effective June 24, 2019, the cash deposited fee will be renamed to cash deposit processing fee. There is no change to the amount of cash you can deposit to your account each month at no charge. In addition, the fee assessed for exceeding the amount of cash deposited each month with no fee will remain the same. To review the amount of cash deposits processed each month with no fee and any cash deposit processing fees, please refer to Cash Deposited information in the "Account transaction fees summary" section of your statement. If you have questions, please contact your local banker or call the phone number listed at the top of your statement. We appreciate your business and look forward to continuing to serve your financial needs. Sheet Seq = 0184544 Sheet 00004 of 00004 90 May 31, 2019 n Page 8 of 8 General statement policies for Wells Fargo Bank n Notice: Wells Fargo Bank, N.A. may furnish information about accounts belonging to individuals, including sole proprietorships, to consumer reporting agencies. If this applies to you, you have the right to dispute the accuracy of information that we have reported by writing to us at: Overdraft Collections and Recovery, P.O. Box 5058, Portland, OR 97208-5058. You must describe the specific information that is inaccurate or in dispute and the basis for any dispute with supporting documentation. In the case of information that relates to an identity theft, you will need to provide us with an identity theft report. Account Balance Calculation Worksheet 1. Use the following worksheet to calculate your overall account balance. 2. Go through your register and mark each check, withdrawal, ATM transaction, payment, deposit or other credit listed on your statement. Be sure that your register shows any interest paid into your account and any service charges, automatic payments or ATM transactions withdrawn from your account during this statement period. 3. Use the chart to the right to list any deposits, transfers to your account, outstanding checks, ATM withdrawals, ATM payments or any other withdrawals (including any from previous months) which are listed in your register but not shown on your statement. ENTER A.The ending balance shown on your statement . . . . . . . . . . . . . . . . . . . . . . .$ ADD B.Any deposits listed in your $ register or transfers into $ your account which are not $ shown on your statement.+$ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TOTAL $ CALCULATE THE SUBTOTAL (Add Parts A and B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TOTAL $ SUBTRACT C.The total outstanding checks and withdrawals from the chart above . . . . . . . . . . . . . -$ CALCULATE THE ENDING BALANCE (Part A + Part B - Part C) This amount should be the same as the current balance shown in your check register . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ Number Items Outstanding Amount Total amount $ ©2010 Wells Fargo Bank, N.A. All rights reserved. Member FDIC. NMLSR ID 399801 91 Wells Fargo Simple Business Checking June 30, 2019 n Page 1 of 7 (114) Questions? Available by phone 24 hours a day, 7 days a week: Telecommunications Relay Services calls accepted 1-800-CALL-WELLS (1-800-225-5935) TTY: 1-800-877-4833 En español: 1-877-337-7454 Online: wellsfargo.com/biz Write:Wells Fargo Bank, N.A. (114) P.O. Box 6995 Portland, OR 97228-6995 JOSE E MEDINA MATA DBA RIB & Y Your Business and Wells Fargo Since August 2003, the Wells Fargo/Gallup Small Business Index has surveyed small business owners on current and future perceptions of their business financial situation. View the latest results at wellsfargoworks.com. Account options A check mark in the box indicates you have these convenient services with your account(s). Go to wellsfargo.com/biz or call the number above if you have questions or if you would like to add new services. Business Online Banking 3 Online Statements 3 Business Bill Pay 3 Business Spending Report 3 Overdraft Protection Activity summary Beginning balance on 6/1 $ Account number: JOSE E MEDINA MATA DBA RIB & Y California account terms and conditions apply For Direct Deposit use Routing Number (RTN): Overdraft Protection This account is not currently covered by Overdraft Protection. If you would like more information regarding Overdraft Protection and eligibility requirements please call the number listed on your statement or visit your Wells Fargo store. Sheet Seq = 0139381 Sheet 00001 of 00004 92 June 30, 2019 n Page 2 of 7 Transaction history Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance 93 June 30, 2019 n Page 3 of 7 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance Sheet Seq = 0139382 Sheet 00002 of 00004 94 June 30, 2019 n Page 4 of 7 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance 95 June 30, 2019 n Page 5 of 7 Transaction history (continued) Check Deposits/ Withdrawals/ Ending daily Date Number Description Credits Debits balance The Ending Daily Balance does not reflect any pending withdrawals or holds on deposited funds that may have been outstanding on your account when your transactions posted. If you had insufficient available funds when a transaction posted, fees may have been assessed. <Business to Business ACH: If this is a business account, this transaction has a return time frame of one business day from post date. This time frame does not apply to consumer accounts. Summary of checks written (checks listed are also displayed in the preceding Transaction history) Number Date Amount Number Date Amount Number Date Amount * Gap in check sequence. Monthly service fee summary For a complete list of fees and detailed account information, see the Wells Fargo Account Fee and Information Schedule and Account Agreement applicable to your account (EasyPay Card Terms and Conditions for prepaid cards) or talk to a banker. Go to wellsfargo.com/feefaq for a link to these documents, and answers to common monthly service fee questions. Fee period 06/01/2019 - 06/30/2019 Standard monthly service fee $10.00 You paid $ How to avoid the monthly service fee Minimum required This fee period Have any ONE of the following account requirements · Average ledger balance $500.00 $ The Monthly service fee summary fee period ending date shown above includes a Saturday, Sunday, or holiday which are non-business days. Transactions occurring after the last business day of the month will be included in your next fee period. C1/C1 Sheet Seq = 0139383 Sheet 00003 of 00004 96 June 30, 2019 n Page 6 of 7 Account transaction fees summary Service charge description Units used Units included Excess units Service charge per excess units ($) Total service charge ($) Cash Deposited ($) IMPORTANT ACCOUNT INFORMATION Effective August 19, 2019, there will be changes to Service fees for Overdraft and Returned Items. We may assess an overdraft fee for any item we pay into overdraft, and we may assess a returned item fee for any item returned unpaid. We limit our overdraft and/or returned item fees to eight (8) per business day. We will not assess an overdraft or Non-Sufficient Funds/NSF fee on items of $5 or less. If both your ending daily account balance and available balance are overdrawn by $5 or less after we have processed all of your transactions, we will not assess an overdraft fee on the items. No overdraft fee will be assessed on ATM and every day (one-time) debit card transactions unless Debit Card Overdraft Service is added to your account. Revised Agreement for Online Access We're updating our Online Access Agreement effective September 30, 2019. To see what is changing, please visit wellsfargo.com/onlineupdates. 97 June 30, 2019 n Page 7 of 7 General statement policies for Wells Fargo Bank n Notice: Wells Fargo Bank, N.A. may furnish information about accounts belonging to individuals, including sole proprietorships, to consumer reporting agencies. If this applies to you, you have the right to dispute the accuracy of information that we have reported by writing to us at: Overdraft Collections and Recovery, P.O. Box 5058, Portland, OR 97208-5058. You must describe the specific information that is inaccurate or in dispute and the basis for any dispute with supporting documentation. In the case of information that relates to an identity theft, you will need to provide us with an identity theft report. Account Balance Calculation Worksheet 1. Use the following worksheet to calculate your overall account balance. 2. Go through your register and mark each check, withdrawal, ATM transaction, payment, deposit or other credit listed on your statement. Be sure that your register shows any interest paid into your account and any service charges, automatic payments or ATM transactions withdrawn from your account during this statement period. 3. Use the chart to the right to list any deposits, transfers to your account, outstanding checks, ATM withdrawals, ATM payments or any other withdrawals (including any from previous months) which are listed in your register but not shown on your statement. ENTER A.The ending balance shown on your statement . . . . . . . . . . . . . . . . . . . . . . .$ ADD B.Any deposits listed in your $ register or transfers into $ your account which are not $ shown on your statement.+$ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TOTAL $ CALCULATE THE SUBTOTAL (Add Parts A and B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TOTAL $ SUBTRACT C.The total outstanding checks and withdrawals from the chart above . . . . . . . . . . . . . -$ CALCULATE THE ENDING BALANCE (Part A + Part B - Part C) This amount should be the same as the current balance shown in your check register . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ Number Items Outstanding Amount Total amount $ ©2010 Wells Fargo Bank, N.A. All rights reserved. Member FDIC. NMLSR ID 399801 Sheet Seq = 0139384 Sheet 00004 of 00004 98 CALI DIRECT, LLC LANDSCAPE PLAN 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 CALI DIRECT, LLC STANDARD OPERATING PROCEDURES Cali Direct, LLC Non-Storefront Retail Delivery Standard Operating Procedures This document is private and confidential to its intended recipients and should not be copied, distributed, reproduced or shared with unauthorized sources. This document is for informational purposes only. The information in this document is confidential to whom it is address and should not be disclosed to any other sources or parties. This document is for informa- tional purposes only and cannot guarantee a level of federal, state, city or county regulatory or financial compliance. 121 CALI DIRECT, LLC 4 TABLE OF CONTENTS OPERATIONS .............................................................................................................3 OPENING PROCEDUERES ...............................................................................................3 CLOSING PROCEDURES ..................................................................................................3 PHONE PROTOCOL ...........................................................................................................3 STEPS TO THE PERFECT SALE .......................................................................................4 VISITORS AND VENDORS .................................................................................................5 PROCEDURES FOR ALL VISITORS ..............................................................................5 DELIVERY OR PICK-UP OF CASH ................................................................................5 DELIVERY OF CANNABIS PRODUCT AND SUPPLIES ................................................5 PICK-UP OF CANNABIS PRODUCT ..............................................................................6 GUESTS OTHER THAN DELIVERIES AND PICK-UPS .................................................6 WALK-UP AND UNEXPECTED VISITORS .....................................................................6 SECURITY PROCEDURES ........................................................................................6 SECURITY PLAN ................................................................................................................6 OPERATING HOURS SECURITY ...................................................................................7 AFTER HOURS SECURITY ............................................................................................7 LIMITED-ACCESS AREAS .............................................................................................7 EMPLOYEE SAFETY ......................................................................................................7 ROBBERY POLICY & PURPOSE .......................................................................................7 ROBBERY TRAINING FOR STAFF ................................................................................7 DURING A ROBBERY .....................................................................................................8 AFTER A ROBBERY .......................................................................................................9 FIRE PROCEDURES ..........................................................................................................9 INVENTORY PROCEDURESS ...................................................................................9 SECURE STORAGE ...........................................................................................................9 FULFILLMENT ..................................................................................................................10 TRACK AND TRACE .........................................................................................................10 NON- LABORATORY QUALITY CONTROL PROCEDURES ...................................10 COMPLIANCE – LABELING, PACKAGING AND TESTING .............................................10 PRODUCT TESTING ........................................................................................................10 QUALITY CONTROL – MANUFACTURING PROCEDURE .....................................11 DELIVERY PROCEDURES ......................................................................................11 DELIVERY DRIVERS ........................................................................................................11 MORNING SAFETY CHECK .........................................................................................11 BREAK POLICY ............................................................................................................12 DELIVERY ARRIVAL & DEPARTURE ...........................................................................12 CASH & RECEIPT HANDLING .....................................................................................12 SECURITY AND SAFETY FOR DELIVERY ..................................................................12 DELIVERY LOCATIONS ...............................................................................................12 STEPS TO A PERFECT DELIVERY ..............................................................................13 SAFETY TIPS ................................................................................................................13 SAFETY TIPS WHILE COMPLETING DELIVERY ORDERS WITH CLIENTS .............14 DROPBOX .........................................................................................................................14 122 CALI DIRECT, LLC NEW CLIENTS ..................................................................................................................15 REQUIRED DOCUMENTS ...............................................................................................15 “WHAT IF?” SITUATIONS .................................................................................................16 UNABLE TO LOCATE DELIVERY LOCATION .............................................................16 SKIPPING A CONFIRMED TIME WINDOW ..................................................................16 SKIPPING AN UNCONFIRMED TIME WINDOW ..........................................................16 UNFULFILLED TIME REQUESTS ................................................................................17 INCORRECT DELIVERY PACKS ..................................................................................17 INCORRECT RECEIPTS ..............................................................................................18 RETURNING AFTER 8 PM ...........................................................................................18 WHEN TO CONTACT THE MAIN OFFICE .......................................................................18 REASONS TO DISCONTINUE SERVICE .........................................................................18 DAILY LIMITS ....................................................................................................................19 TRANSPORTATION PROCEDURES ........................................................................19 SAFE DRIVING TIPS ........................................................................................................20 IN CASE OF EMERGENCY ..............................................................................................20 TOOLS FOR THE ROAD ..................................................................................................21 SMART PHONE APPLICATIONS ......................................................................................21 ROUTE SHEETS ...............................................................................................................21 CLIENT NOTES ................................................................................................................21 DRIVER REPORTS ...........................................................................................................22 WASTE DISPOSAL PROCEDURES .........................................................................22 SOLID WASTE ..................................................................................................................22 123 CALI DIRECT, LLC OPERATIONS The Standard Operating procedures for Cali Direct, will detail all procedures for operating all three types of cannabis activities that will be taking place at 3563 Sueldo Road, Suite O in the city of San Luis Obispo. Cannabis Retail Non-Storefront (Mobile Delivery): License Type 9 must have a licensed premise, but is not open to the public. Cali Direct will conduct sales exclusively by delivery to customers. Cali Direct, LLC Employees: 2-3 full time employees will operate the Non-Storefront Retail (Mobile Delivery) facility and 3 drivers will deliver cannabis goods to customers: 1.Business Owner/Manager (Authorized Employee) 2.Office Manager/Safety Manager/Dispatch Operator/Inventory Manager (Authorized Employee) 3.Delivery Driver #1 (potential Authorized Employee) 4.Delivery Driver #2 (potential Authorized Employee) 5.Delivery Driver #3 (potential Authorized Employee) OPENING PROCEDUERES CLOSING PROCEDURES PHONE PROTOCOL 124 CALI DIRECT, LLC Special Note: Staff members are clients too. All employees will treat fellow staff members with the same respect and compassion they would treat another client. Answering the phones is primarily the responsibility of the dispatch operator, who ideally will answer the phone by the second ring but always within 3 rings. That said, it is important that all staff members understand phone protocol, provided below. How to answer the phone: When answering the Cali Direct phones, the following should always be provided to the caller: “Good morning! Thank you for calling Cali Direct; how may I help you today?” STEPS TO THE PERFECT SALE ) . VISITORS AND VENDORS 125 CALI DIRECT, LLC PROCEDURES FOR ALL VISITORS •When a Visitor is expected, it should be by appointment only. •Make sure to have a Visitor’s badge for every person who is expected to enter the facility. Make sure to have a clipboard ready before Visitor gets to facility. The clipboard and Visitor Badges will be located on the entrance/exit door at the front of the facility. •Authorized employee will verify the Visitor(s)’s Driver License to ensure they have been authorized to enter the facility. At this time the Visitor(s) will sign the Visitor’s Log, and each visitor will be giv- en a Visitor’s Badge. •Authorized Employee will escort Visitor to their destination, once there, they will stay with the Visi- tor unless otherwise stated. •Once Visitor is done with their appointment, the Authorized Employee will make sure the Visitor is safely and securely off premises. DELIVERY OR PICK-UP OF CASH If Visitor is delivering or picking up cash, the Visitor is required to make an appointment. The times should only be known by the Office Manager. The Visitor will check in by normal procedures and the Office Manager is to stay with the Visitor while money is being exchanged. The money will be counted twice using a money counter, recorded and then put into the drop safe. The Office Manager will reconcile the drop safe daily and input final payments into the safe. All cash pick-ups are by appointment with the Office Manager. Appointments will be staggered and never scheduled at the same time of day or week. DELIVERY OF CANNABIS PRODUCT AND SUPPLIES • 126 CALI DIRECT, LLC PICK-UP OF CANNABIS PRODUCT •If Visitor is picking up product, Authorized Employee will follow the same procedures as a delivery. They will check in the Vendor and give a Visitors badge. •Employee will verify manifests and obtain necessary signatures before giving a copy of the mani- fest to the Vendor. •Prior to exiting the facility, the Employee will check the perimeter camera for suspicious activity. Once cleared, the Visitor will return the badge, sign out and exit the building. •Revert to “Procedures for All Visitors” found above to continue. GUESTS OTHER THAN DELIVERIES AND PICK-UPS •If visitor is a guest of the facility, inspector, official or other person(s) with an appointment, the Em- ployee will have them sign the Visitor’s Log and will give them a visitor’s badge and escort them into the facility. •Once there, the Authorized Employee must stay with the Visitor or may leave the Visitor depend- ing on the nature of the visit. •When the Visitor is ready to leave, Authorized Employee will escort them to the main entrance. •Revert to “Procedures for All Visitors” found above to continue WALK-UP AND UNEXPECTED VISITORS •Walk-up and unexpected Visitors will ring the buzzer on the building. •Authorized Employee will ask Visitor to show ID into the camera for verification. Once verified, the Employee will determine the purpose of the visit. •A Manager or Authorized Employee must be contacted and must give a verbal authorization to allow the Visitor on the premises. •If Visitor is authorized, Authorized Employee will have them sign the Visitor Log and given a Visi- tor’s Badge. •Authorized Employee is to accompany the visitor while in the facility. •When the Visitor is ready to leave the Authorized Employee will escort them through the Entrance/ Exit door and through the gate. •Revert to “Procedures for All Visitors” found above to continue 127 CALI DIRECT, LLC SECURITY PROCEDURES SECURITY PLAN OPERATING HOURS SECURITY AFTER HOURS SECURITY LIMITED-ACCESS AREAS ROBBERY POLICY & PURPOSE 128 CALI DIRECT, LLC ROBBERY TRAINING FOR STAFF DURING A ROBBERY 129 CALI DIRECT, LLC AFTER A ROBBERY FIRE PROCEDURES 130 CALI DIRECT, LLC INVENTORY PROCEDURESS SECURE STORAGE FULFILLMENT 131 CALI DIRECT, LLC NON- LABORATORY QUALITY CONTROL PROCEDURES COMPLIANCE – LABELING, PACKAGING AND TESTING 132 CALI DIRECT, LLC QUALITY CONTROL PROCEDURE 133 CALI DIRECT, LLC DELIVERY PROCEDURES DELIVERY MORNING SAFETY CHECK • BREAK POLICY • 134 CALI DIRECT, LLC DELIVERY ARRIVAL & DEPARTURE • CASH & RECEIPT HANDLING • SECURITY AND SAFETY FOR DELIVERY DELIVERY LOCATIONS ACCEPTABLE:UNACCEPTABLE: • 135 CALI DIRECT, LLC STEPS TO A PERFECT DELIVERY • SAFETY TIPS • 136 CALI DIRECT, LLC4 • SAFETY TIPS WHILE COMPLETING DELIVERY ORDERS WITH CLIENTS • DROPBOX NEW CLIENTS 137 CALI DIRECT, LLC REQUIRED DOCUMENTS “WHAT IF?” SITUATIONS 138 CALI DIRECT, LLC UNABLE TO LOCATE DELIVERY LOCATION • SKIPPING A CONFIRMED TIME WINDOW • SKIPPING AN UNCONFIRMED TIME WINDOW UNFULFILLED TIME REQUESTS 139 CALI DIRECT, LLC •“ ” INCORRECT DELIVERY PACKS INCORRECT RECEIPTS • 140 CALI DIRECT, LLC RETURNING AFTER 8 PM • WHEN TO CONTACT THE MAIN OFFICE REASONS TO DISCONTINUE SERVICE 141 CALI DIRECT, LLC DAILY LIMITS 142 CALI DIRECT, LLC TRANSPORTATION PROCEDURES SAFE DRIVING TIPS FIVE SEEING HABITS: IN CASE OF EMERGENCY 143 CALI DIRECT, LLC • TOOLS FOR THE ROAD SMART PHONE APPLICATIONS ROUTE SHEETS 144 CALI DIRECT, LLC CLIENT NOTES DRIVER REPORTS 145 CALI DIRECT, LLC WASTE DISPOSAL PROCEDURES SOLID WASTE 146 147