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HomeMy WebLinkAboutItem 03 - COUNCIL READING FILE - 2020 Parks & Recreation Strategic Plan2020 Parks & Recreation Strategic Plan 2019 Annual Progress Report 2020 Parks and Recreation Strategic Plan 2019 Bi-Annual Strategic Plan Summit where staff shared accomplishments and sought input on Strategic Plan Goals. Heart Healthy Month! YEAR 3! This year we were able to measure progress made towards our goals and continue to develop creative ways to accomplish them. This plan provides guidance for Department operations and programming in support of the Parks and Recreation mission Page 2 Department is well managed, smart & healthy goal 1 Enhance Department Structure for Sustainable Success Build financial stability to ensure outstanding levels of service Optimize technology to facilitate effective work processes Page 3 Maintain vigilant attention to continuous process improvements Lead in modeling healthy work habits for the City of San Luis Obispo GOAL #1 DEPARTMENT IS WELL MANAGED, SMART & HEALTHY Page 4 • All-Staff Rebranding/Regrouping of Strategic Plan SubCommittee Members • Celebrated success and overview of years work at Sept 2019 staff meeting • Continued work on the Master Plan and Element Update FINANCES STAFFING FUTURE • New organizational structure as part of the Org of the Future. Community Services encompasses 4 departments to foster collaboration and partnership. • Former Parks and Rec Director, Shelly Stanwyck, promoted to Assistant City Manager • Sharing of resources now that part of Community Services division • New Communications Coordinator position created to support all 4 Community Services departments with marketing, design, outreach and more • Refinement of purchasing process, funding approved and identified prior to good or service is requested “Asking before Doing”, proactive approvals • Implementation of tiers for supplemental employees for retention (more steps, smaller ranges, enables supervisors to give staff raises sooner) • Increases salary ranges for positions impacted by min wage compaction • Maintained Department Operating Savings, consistent with FHRP • 9% in operating savings from (FY 18-19 numbers); maintained fiscal responsibility by staying within budget parameters New Parks and Rec Director Greg Avakian GOAL #1 DEPARTMENT IS WELL MANAGED, SMART & HEALTHY Page 5 • January, February, March - divided up topics to focus on specific areas like the Swim Center and Laguna Lake Park • June 2019 Workshop: Summary presenta- tion to the public about the top recreation and amenity trends presented by the con- sultant, WRT- Public “voted” on specific needs • September and November were PRC meet- ings to bring the committee up to speed on all the public ideas. VIRTUAL TOUR of Jack House to meet ADA compliance put on City Website and YouTube for all to access CONTINUED MASTER PLAN PUBLIC OUTREACH We have continued to welcome public input for the Master Plan by having multiple workshops through the year Sustain Supportive & Progressive Work Environment Staff is motivated & trained to provide outstanding service Maximize use of Volunteers Staff is high performing, professional & provides excellent service goal 2 Page 6 GOAL #2 STAFF IS HIGH PERFORMING, PROFESSIONAL & PROVIDES EXCELLENT SERVICE HEALTHY • Department Scavenger Hunt • Fish philosophy taught by Shawn Tucker - A technique which is aimed at creating happy individuals in the workplace • Bringing the “Tude” - thank and recognize specific staff who bring positivity into the office • All Staff Healthy Heart Month with red shirts COLLABORATIVE Page 7 • During staff shortages, members from the office helped Youth Services out at school sites, including Managers • Office staff also assisted at the SLO Swim Center and Laguna Lake Golf Course during staff shortages • Rangers help build obstacles for the September Scramble Obstacle Course event SMART Michelle Rolle and Sahvanna Ettestad were recognized as Parks and Rec’s Employee of the Year • Staff Summer Appreciation & Swag • "Cheers from Peers" Wall revamped • Employee spotlight in HAS newsletter continued SLO TRI brings all Parks & Rec staff together to put on the biggest special event for the Department VOLUNTEERS TRAININGS Page 8 Parks and Recreation continues to demonstrate a culture of valuing human capital and expecting the best from all team members. In 2019, 14 Parks and Recreation staff participated in trainings provided by the Centre for Organizational Effectiveness (S.T.A.R.T., Supervisors Academy, Leadership Academy and Disc Assessments) GOAL #2 STAFF IS HIGH PERFORMING, PROFESSIONAL & PROVIDES EXCELLENT SERVICE Special Events: 255 Senior Center: 15 Jack House Docents: 15 Ranger Trail Work Days: 35 Cal Poly + Communtiy Garden: 159 449 • 40 staff memebers became certified in American Red Cross CPR/AED/First Aid • 30 staff memebers became certified in American Red Cross Lifeguarding, CPR/AED/First Aid • 9 staff memebers obtained the American Red Cross Lifeguard Instructor Certification Staff involved in the California Professional Recreation Society (CPRS): • 10 Staff attended the CPRS Spring Conference in Sacramento • 3 Staff serve on the CPRS District Board • 9 Staff attended the CPRS District 8 Fall Forum in Ventura total Maximize the Use of Existing Parks and Facilities Programming is directed to Diverse Users goal 3 Page 9 Optimize and implement innovative programming in three priority areas: Golf, Aquatics and Racquet Sports Increase Community’s awareness of programs, services, events and needs Strengthen operational commitment to programming across all ages GOAL #3 PROGRAMMING IS DIRECTED TO DIVERSE USERS Parks and Recreation provides high quality programs that are responsive to industry trends and changing community needs. New programming in 2019 encouraged participation, built community amongst all users, and strengthened the Department’s operational commitment to programs across all age groups. Page 10 PROGRAMMING FOR ALL AGES SLO Swim Center Celebrates 40 years! Birthday Splash brought in around 500 people! SOLD OUT!100 families camping at Laguna Lake Park Boo Bash Halloween costume party at Meadow Park! Attendance Doubled! Around 1,000 people came out! New set up and larger Hauted House was a hit! 2019 SLO TRI - 40th YEAR! 883 Registered participants New this year: Live music, beer, food trucks, more vendors, community feel in the park 2019 September Scramble 510 participants Other Events: Egg Hunt | 150 participants Skate Events | 200 participants Bike Rodeo | 150 participants Movies at the Mission | 250 participants Snow Night | (in cooperation with Downtown SLO) 350 Leprechaun Lost | 150 Egg Hunt | 150 NEW LOGO! NEW LOCATION Movies at the Jack House Mother’s Day | 300 Bike Rodeo | 150 Movies | 150 Ramp and Roll | 100 Gobble Wobble | 500 Food Truck Night | 300 Cornhole Tuesday | 100 NEW EVENT Yoga at the Jack House SOCIAL MEDIA 878 New Followers in 1 year 3,727 Total Followers Facebook Twitter 1,283 Total Followers Page 11 GOAL #3 PROGRAMMING IS DIRECTED TO DIVERSE USERS Instagram 800+ New Followers 3,658 Total Followers @sloparksandrec • Shared more Ranger “Out and About” videos • “How To” for the new night hike app made by iiiDesign NEW VIDEOS! • Ongoing “On The Stand” videos with Shawn Tucker interviewing staff and users about the pool • Swim Center hiring video • Water Safety Month video series • Summer hiking safety video in collabo- ration with the SLO Fire Deptartment • Trail Closure informational video • Senior Center Volunteer video • Junior Giants Player of the Week videos made by Sports Staff Increase access to non-City turf facilities & increase the number of City turf facilities Maintain current facilities & infrastructure to optimal levels Pursue new neighborhood parks and maximize existing parks to provide amenities beyond Parks and Recreation existing resources Expand Parks & Facilities goal 4 Page 12 GOAL #4 EXPAND PARKS AND FACILITIES Page 13 New Speakers & Hydration Station at Sinsheimer Stadium Concept Design Completed for North Broad St. Neighborhood Park Completed Pickleball Courts at French Park No single use plastic at events in the City. Healthier food swaps at events like fresh fruit instead of bags of chips! Replaster of Therapy Pool at SLO Swim Center New Lights at the SLO Swim Center Page 14 Public Art graphic design wraps on all 5 Downtown Parking Booths GOAL #4 EXPAND PARKS AND FACILITIES A neighboorhood Utilitiy Box was painted in partnership with the Housing Authority Marilyn Moonroe: repaired vandalism and repainted Design/Vision for Anholm Greenway (RFP released) Consultant identified Implement the adopted Open Space Maintenance Plan as well as the City adopted Conservation Plans Enhance the user experience with emphasis on education, conservation and collaboration Build an effective management structure reflective of the size and scope of the City’s open space Nurture Open Spacegoal 5 Page 15 Winter Evening Use - Year 1! New Trail Improvements GOAL #5 NURTURE OPEN SPACE Page 16 Waddell Picnic Area, Johnson Ranch Parking Lot, various fencing, Bench at South Hills City Council approved, 2 year pilot program to allow winter evening access, with permits, on the City owned trails on Cerro San Luis November through March up until 8:30pm. Our first year was successful with no real issues. 3,160 Total permits Few glitches with app, fixed quickly and educated anyone who wasn’t prepared with a permit Sent a survey to users after permitting ended. There were 166 responses. Majority of responses were positive 307 Biking permits 2,853 Hiking permits VOLUNTEERS PUBLIC EDUCATION Page 17 Every Wednesday morning Volunteers meet Rangers out at a designated location. Information can be found on our website and social media sites. Saturday Work Days: Once a month at various locations GOAL #5 NURTURE OPEN SPACE 1,140 hrs NOT looking at a screen at Junior Ranger Camps Continued use of maps, kiosks and online presence to promote safe hiking. Multiple summer camps and partnering with local schools to do talks and go on hikes with students Going out to Schools to present Ranger Led Hikes and Maps goal 6 Maximize Community Resources & Collaborations Develop partnership opportunities with SLO County Parks Leverage community stakeholders for citizen-driven programming, funding, and problem-solving Expand partnerships with Cal Poly and Cuesta College to increase the City’s facility options and provide development opportunities for their students Page 18 GOAL #6 MAXIMIZE COMMUNITY RESOURCES & COLLABORATIONS Ranger Brett spoke at EIM Club to encourage Cal Poly to collaborate with Parks and Rec to get volunteers and job opportunities 5 interns throughout the year: 1 intern developed policy recommendations for an amendment to the Public Art Policy on monument specifications and guidelines Year 4! A DAY OF VOLUNTEERING Page 19 STAKEHOLDERS Volunteer trail work days and hikes The Parks and Rec Dept partners with the Seahawks by providing cometive and masters swim programs at the SLO Swim Center The Seahawks host 5 to 7 meets per year at the SLO Swim Center with each meet having an average of 200 athletes competing. Cal Poly Greek Life Volunteers for the community garden clean ups Event volunteers from Cal Poly’s Experience Industry Management (EIM) classes • Boo Bash (5 students) • September Scramble (10-15 students) • Junior Giants Ambassador (1 student) COLLABORATION Page 20 GOAL #6 MAXIMIZE COMMUNITY RESOURCES & COLLABORATIONS Parks and Recreation partners with SLO Downtown to provide the community with special events. Parks and Recreation has continued to make a huge effort to get community imput to determine our 20 year plan for the department. We have used workshop meetings, email, social media and post cards to get participation from local community members. We are over one year into the project and feel confident with our transparency. Parks and Recreation Managers attended the Centre for Organizational Effectiveness Regional Leadership Academy becoming Certified Public Managers. A project that resulted from the training was the development of the CCKE – Central Coast Knowledge Exchange Program, where Public Agencies share best practices with neighboring agencies. Rec Manager attends monthly Downtown SLO Cultural Arts Committee Meetings. Bettina Swigger, Executive Director, works alongside Public Art Manager. Purchased additional domain names to better advertise our various website pages and easily promote on print and digiatal media for Parks and Rec offerings SLOParksandRec.org SLORecActivities.org SLORecEvents.org SLORecSports.org SLORangers.org SLOSwimCenter.org SLOYouthServices.org SLOPublicArt.org What’s Ahead in 2020? Update joint use and partnership agreements Focus on attracting new staff and volunteers to our programs Completion of the Master Plan and Element Update Remodel of the Main Parks and Rec office Islay Park Playground Completion Completion of the North Broad Street Park1 Page 21 2 3 4 5 6