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Minutes – Tourism Business Improvement District Board Meeting of 5/12/2021 Pg. 1
Minutes
TOURISM BUSINESS IMPROVEMENT DISTRICT BOARD
Wednesday, May 12, 2021
Regular Meeting of the Tourism Business Improvement District Board
CALL TO ORDER
The regular teleconference meeting of the San Luis Obispo Tourism Business Improvement
District Board was called to order on May 12, 2021 at 10:03 a.m. held via teleconference by Chair
John Conner.
ROLL CALL
Present: Chair John Conner, Vice Chair LeBren Harris (departed at 12:00 p.m) and members Pragna
Patel-Mueller, David Smith, Natalie Ward (arrived at 10:04 a.m.), Stephanie Bolles and
Matt Wilkins
Absent: none
Staff: Tourism Manager Molly Cano and Tourism Coordinator Chantal Stewart
PUBLIC COMMENT ON ITEMS NOT ON THE AGENDA
None.
--End of Public Comment--
CONSENT ITEMS
ACTION: MOTION BY BOARD MEMBER PATEL-MUELLER SECONDED BY BOARD
VICE CHAIR YOUNG-HARRIS, CARRIED 7-0-0 TO APPROVE THE CONSENT AGENDA
ITEMS 1 THRU 7.
C.1 Minutes of Meeting on Wednesday, April 14, 2021
C.2 Minutes of Special Meeting on Wednesday, April 19, 2021
C.3 Smith Travel Report
C.4 Transient Occupancy Tax (TOT) Report
C.5 Chamber Public Relations Monthly Report
C.6 Chamber Guest Services Monthly Report
C.7 Noble Studios & DCI Marketing Monthly Report
BUSINESS ITEMS
1. ROLL OUT THE BARRELS SPONSORSHIP
As recommended by the Marketing Committee, Tourism Manager Cano reviewed the sponsorship for
SLO Coast Wine Collective in the amount of $3,000 for the advertising of Roll Out the Barrels from
the FY20-21 contingency budget.
Minutes – Tourism Business Improvement District Board Meeting of 05/12/2021 Pg. 2
Public Comment
None.
--End of Public Comment--
ACTION: MOTION BY BOARD MEMBER YOUNG-HARRIS SECONDED BY BOARD
MEMBER BOLLES, CARRIED 7-0-0 to move forward with the sponsorship for SLO Coast Wine
Collective in the amount of $3,000 for the advertising of Roll Out the Barrels from the FY20-21 contingency
budget as recommended by the Marketing Committee.
2. MARKETING AGENCY AD HOC HOURS FOR CALIFORNIA NOW
Agency representatives from Noble Studios presented and requested an additional budget allocation
of $6,000 from the FY20-21 contingency budget for the implementation of the California Now stories
opportunity offered by Visit California. Board members discussed the opportunity and type of content
that would be used.
Public Comment
None.
--End of Public Comment--
ACTION: MOTION BY BOARD MEMBER WILKINS SECONDED BY BOARD MEMBER
WARD, CARRIED 7-0-0 to move forward with additional budget allocation of $6,000 from the FY
20-21 contingency budget for the implementation of the California Now stories opportunity offered by Visit
California.
3. LOCAL/VISITOR SENTIMENT SURVEY OPTIONS
Noble Studios presented a proposal for two research studies. The first study would be for local
sentiment, visitor awareness and visitor perception in alignment with the TBID Strategic Plan. The
suggested budget would be $25K - $30K annually for the sentiment survey which would include
deliverables that will help track three strategic imperatives over the course of two years. The second
proposed piece is a brand equity research for $60K-$75K to get an objective, data-driven assessment
of the SLO brand in the absolute and as compared to other proximate destinations. Board members
discussed both options presented.
Public Comment
None.
--End of Public Comment--
ACTION: MOTION BY BOARD MEMBER WILKINS SECONDED BY BOARD MEMBER
SMITH, CARRIED 6-1-0 to move forward with the local and visitor sentiment survey for up to
$55K over a two-year period to be pulled from the contingency line item; and to have the
Marketing Committee further discuss and vet the brand equity research study component for
potential board consideration.
4. SLO CHAMBER CONTRACT PROPOSALS
The Board received the contract proposal presentation from the SLO Chamber for Public Relations
Support and Guest Services.
Public Comment
None.
Minutes – Tourism Business Improvement District Board Meeting of 05/12/2021 Pg. 3
--End of Public Comment--
No action was taken on this item.
5. CAL POLY ATHLETICS STRATEGIC PARTNER PROPSAL
The Board received a presentation from Heather Hellman of Cal Poly Athletics to propose a
sponsorship. In summary, the partnership would include a $62,000 investment for hosted rooms at a
property level negotiated rate and marketing benefits. This would be a three-year contract.
Public Comment
None.
--End of Public Comment--
No action was taken on this item.
6. FY 2021-22 TBID BUDGET PRIORITIES & CONSIDERATIONS
This item was moved to a special board meeting due to lack of time.
Public Comment
None.
--End of Public Comment--
TBID LIAISON REPORTS AND COMMUNICATION
1. HOTELIER UPDATE – None.
2. MARKETING COMMITTEE UPDATE – None.
3. MANAGEMENT COMMITTEE UPDATE – None.
4. PCC UPDATE – None.
5. VISIT SLO CAL UPDATE – None.
6. TOURISM PROGRAM UPDATE – None.
ADJOURNMENT
The meeting was adjourned at 12:12 p.m. The next Tourism Business Improvement District Board
meeting will be a special meetin and is scheduled for Thursday, May 13, 2021 at 11:30 a.m. held
remotely and via teleconference.
APPROVED BY THE TOURISM BUSINESS IMPROVEMENT DISTRICT BOARD:
06/09/2021