HomeMy WebLinkAbout12-11-2020 CDLP Utility Disruption Annex 2020DocuSign Envelope ID: C07775DD-938D-4COE-B561-C4B127FB25A3
City of San Luis Obispo
Comprehensive Disaster Leadership Plan
Utility Disruption
Developed for:
Derek Johnson
City Manager
City of San Luis Obispo
San Luis Obispo, CA.
Developed by:
Keith Aggson
Fire Chief
City of San Luis Obispo
San Luis Obispo, CA
DocuSign Envelope ID: C07775DD-938D-4COE-B561-C4B127FB25A3
City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
APPROVAL AND IMPLEMENTATION
This Continuity of Operations Plan (COOP) for a Utility Disruption event was prepared by the City
of San Luis Obispo Leadership Team to develop, implement, and maintain City operations.
This plan (annex) serves as an extension of the City of San Luis Obispo Comprehensive Disaster
Leadership Plan (CDLP) and provides additional information specific to extended power outages
in the City. It is implied that upon activation of this plan, the CDLP will be active. This plan will be
reviewed and exercised periodically and revised as necessary to satisfy changing conditions and
needs.
The City Council, City Administration and City Departments give their full support to this plan. The
City of San Luis Obispo Utility Disruption plan and its supporting contents are hereby approved to
become an annex to the SLO City EOP and is effective immediately upon the singing by all
signature authorities below.
12/9/2020 1 10:54 AM PST
Keith Aggson Date
Fire Chief
City of San Luis Obispo Fire Department
12/11/2020 1 8:18 AM PST
Derek Johnson Date
City Manager
City of San Luis Obispo
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DocuSign Envelope ID: C07775DD-938D-4COE-B561-C4B127FB25A3
City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
FORWARD
The City of San Luis Obispo Utility Disruption Annex provide an overview of the City's approach to
continuity of operations should a planned power outage occur. It details City actions, describes the
City organization, and assigns tasks. This plan provides guidance for implementing the Annex to ensure
the orderly, rapid, and efficient actions of mission essential functions occur under the threat and
condition of power outage impacts and disruptions of City services to the best of our abilities. This
plan will also be an important reference during a multi -day power outage regardless of the cause,
including disasters. While the severity and consequences of an emergency cannot be predicted,
effective contingency planning can minimize the impact on City of San Luis Obispo missions,
personnel, and facilities.
SITUATIONAL SUMMARY
San Luis Obispo City is serviced by Pacific Gas and Electric (PG&E) utility company for electrical
power. PG&E electricity is delivered to the City via a 115 kilovolt (kV) transmission line and
three 21kV distribution lines coming from the Morro Bay area. There are no redundant or backup
facilities or resources for continuous electrical service during a Utility Disruption.
The Utility Disruption Annex was established to ensure protection of the community during prolonged
or multi -day power outages. The expectation of the City of San Luis Obispo is that the City and San
Luis Obispo County Office of Emergency Services (OES) will work together in the implementation of
this plan to protect City employees, City infrastructure, and to ensure the overall health and safety of
the community. The City is committed to working together to mitigate the impacts of a multi -day
power outage.
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Given the continued and growing threat of extreme weather and wildfires, and as an additional
precautionary measure PG&E is expanding and enhancing their Community Wildfire Safety Program.
This includes expanding the Public Safety Power Shutoff program to include all electric lines that pass
through high fire -threat areas: both distribution and transmission lines. PG&E has communicated they
will only proactively turn off lines in the interest of safety to help reduce the likelihood of an ignition
when extreme fire danger conditions are forecasted.
In addition, climate change has directly impacted adverse weather patterns where wind, rain and
flooding events can compromise the cities electrical grid system.
COORDINATED RESPONSE
When a Utility Disruption event impacts the City of San Luis Obispo and surrounding jurisdictions,
Unified Command will be established by the San Luis Obispo County Office of Emergency Services
(OES) and charged with coordinating the regional response.
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DocuSign Envelope ID: C07775DD-938D-4COE-B561-C4B127FB25A3
City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
ICS/SEMS/NIMS
The City of San Luis Obispo has adopted the Incident Command System (ICS), the Standard Emergency
System (SEMS), and the National Incident Management System (NIMS) as the emergency organization
and the emergency management system for response to a Utility Disruption event impacting the City
of San Luis Obispo.
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In the event of a Utility Disruption Incident, the Fire Chief will assume the position of Unified Incident
Commander. In the event the Fire Chief is not available, the following chain of command is provided
to identify authorized alternates to fill the City of San Luis Obispo's position as Incident Commander.
No. 1— The Police Chief
No. 2 —The Deputy Fire Chief or Police Captain
No. 3 — On -Duty Fire Battalion Chief or Police Lieutenant
The Unified Incident Commander will alert the San Luis Obispo City Manager as to the severity of the
incident.
EMERGENCY OPERATIONS CENTER LEADERSHIP
The City Manager is the Emergency Services Director. The Assistant City Manager is the Deputy
Emergency Services Director, and the Deputy City Manager is the alternate as needed.
PERSONS WITH BASELINE MEDICAL. ACCESS AND FUNCTIONAL NEEDS
It is the intent of the City of San Luis Obispo to ensure Community Members with Baseline Medical
needs and Functional Access Needs have equal services and are prioritized during an emergency.
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DocuSign Envelope ID: C07775DD-938D-4COE-B561-C4B127FB25A3
City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
Table of Contents
Approvaland Implementation................................................................................................... 2
Forward..................................................................................................................................... 3
SituationalSummary.................................................................................................................3
Background................................................................................................................................ 3
CoordinatedResponse...............................................................................................................3
ICS/SEMS/NIMS......................................................................................................................... 4
Unified Incident Command Authority.........................................................................................4
Emergency Operations Center Leadership.............................................................................................4
Persons with Baseline Medical, Access and Functional Needs............................................................4
Essentials
A.
Initiating Event...............................................................................................................
7
B.
Initial Alerting.................................................................................................................
7
C.
UTILITY DISRUPTION Ready
Weather Advisory: 48 Hours Before Onset of Fire -Prone Weather ........................
9
D.
UTILITY DISRUPTION Set
Weather Warning: 24 Hours Before Onset of Fire -Prone Weather ........................
9
E.
UTILITY DISRUPTION GO
De-Energization Imminent or Confirmed: 24 Hours of Less
from UTILITY DISRUPTION Notification from Electrical Companies ........................
10
F.
Utility Disruption Activated..........................................................................................
10
G.
Dispatch........................................................................................................................
10
H.
City Personnel Notification/Activation.........................................................................
10
I.
Contingency Plan Objectives.........................................................................................
11
J.
Response.......................................................................................................................11
K.
Emergency Response Levels.........................................................................................
12
L.
Utility Disruption Cancelled, Power Restored...............................................................
12
II. Potential Impacts
A.
Leadership.............................................................................................................................13
B.
Emergency Reporting.................................................................................................
13
C.
Evacuation..............................................................................................................................13
D.
Resource Center Information..............................................................................................13
E.
Animal Sheltering..................................................................................................................14
F.
School Disruptions......................................................................................................
14
G.
Emergency Services.............................................................................................................14
H.
City Utilities (Water and Sewer).........................................................................................15
I.
Transportation Systems........................................................................................................15
J.
Communication Disruptions................................................................................................15
K.
Emergency Public Information............................................................................................15
L.
Security...................................................................................................................................15
III. Utility Disruption Annex Activation................................................................................................15
IV. SLO County Office of Emergency Services (OES)...................................................................16
V. Recovery...............................................................................................................................16
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City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
A. Re-Energization.........................................................................................................................16
B. Demobilization..........................................................................................................................16
C. Final Report and Activity Log..................................................................................................17
X. Special Considerations..........................................................................................................17
A. Funding UTILITY DISRUPTION Event............................................................................... 17
XI. Revision Page......................................................................................................................17
APPENDIX 1: COMMUNICATIONS INFORMATION.......................................................................18
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DocuSign Envelope ID: C07775DD-938D-4COE-B561-C4B127FB25A3
City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
I. Essentials
A. Initiating Event
Any notification of anticipated severe fire weather concerns that will create the need for Pacific Gas
and Electric (PG&E) to shut-off power to the SLO grid or grids will be considered an "initiating event"
for plan activation. —Weather threats can change quickly. PG&E's goal is to provide customers with
advance notice prior to turning off power.
The PG&E event notification will include:
1. Estimated start time of a potential event
2. Forecasted weather duration
3. Estimated time range to full restoration
4. Number of medical baseline customers in the potentially impacted area
5. Weather and Utility Disruption information can be found at www.pge.com/weather
6. Maps that include boundaries of the area subject to de-energization and affected circuits
will be posted at www.pge.com/pspsportal
B. Initial Alerting
Upon notification from PG&E of proposed Utility Disruption the following actions should be
followed:
1. Dispatch
a. The San Luis Obispo Emergency Communications Dispatch Center will notify the City
Manager, Police and Fire Chiefs or designees of Utility Disruption notification.
2. SLO City Outage Policy Group Decision Points and Respective Actions
a. In the event of a Utility Disruption event, Pacific Gas and Electric (PG&E) have advised
they will provided advanced notice. At each notice point it is recommended an
operational conference call occur to discuss EOC activation need and immediate
preparation and response needs.
3. Known UTILITY DISRUPTION Prediction 48 Hours Response Process
a. Operational Area Conference Call Activation with:
i. SLO City EOC Director or Designee
ii. SLO City Fire & Police Chief
iii. SLO County OES Director or Duty Officer
iv. Cal Poly EOC Director or Designee
v. CAL FIRE Chief or Duty Chief
vi. San Luis Coastal School District Director or Designee
b. Objectives to be discussed during the conference call:
i. Attain situational awareness on weather conditions and electrical company
decisions.
ii. Review the anticipated area of anticipated de-energization.
iii. Identify actions already taken.
iv. Identify incident -specific concerns.
v. Present the EOC Director with recommended courses of action.
vi. Recommend to the EOC Director whether to implement all or part of the
COOP.
c. Actions to be taken
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City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
Department Heads & Elected Officials notified by SLO City EOC Director or Designee
i. Emergency Communications Dispatch Center to monitor PG&E information
site
ii. EOC PIO Immediately implement crisis communications plan
iii. San Luis Coastal School District Superintendent or designee
iv. Notify City Council
4. Known UTILITY DISRUPTION Prediction 24 hours Response Process
a. Operational Area Conference Call Activation SLO City EOC Director or Designee
i. SLO City Fire & Police Chief
ii. SLO County OES Director or Duty Officer
iii. Cal Poly EOC Director or Designee
iv. CAL FIRE Chief or Duty Chief
V. San Luis Coastal School District Superintendent or Designee
b. Objectives to be discussed during the conference call:
i. Attain situational awareness on weather conditions and electrical
company decisions.
ii. Review the anticipated area of anticipated de-energization.
iii. Identify actions already taken.
iv. Identify incident -specific concerns.
V. Present the EOC Director with recommended courses of action.
vi. Determine whether to implement all or part of the Utility Disruption
Annex.
c. Actions to be taken
i. Department Heads & Elected Officials notified by
SLO City EOC Director or Designee
ii. Emergency Communications Dispatch Center to monitor PG&E
information site
iii. Immediately implement crisis communications plan
5. Known UTILITY DISRUPTION Prediction <2 Hours Response Process
a. Operational Area Conference Call Activation
i. SLO City EOC Director or Designee
ii. SLO City Fire & Police Chief
iii. SLO County OES Director or Duty Officer
iv. Cal Poly EOC Director or Designee
V. CAL FIRE Chief or Duty Chief
vi. San Luis Coastal School District Director or Designee
b. Objectives to be discussed during the conference call:
i. Attain situational awareness on weather conditions and electrical
company decisions.
ii. Review the anticipated area of anticipated de-energization.
iii. Identify actions already taken.
iv. Identify incident -specific concerns.
V. Present the EOC Director with recommended courses of action.
vi. Determine implementation of all or part of the Utility Disruption
Annex.
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City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
vii. PIO communicate Utility Disruption activation probable, directing
community members to exercise their preparedness plans. This includes all
buildings with elevators consider locking them out to reduce the chance of
entrapment.
viii. Stop use of heavy machinery
ix. Disconnecting electronic equipment
X. Store drinking water in containers
xi. Do not use generators or BBQ indoors as they can cause CO poisoning
xii. Do not use generators not professionally installed can cause back -
feed hazard.
C. Actions to be taken
i. Department Heads & Elected Officials notified by
SLO City EOC Director or Designee
ii. SLO City EOC Director or Designee determines and communicates
activation of EOC to appropriate level
1. Department Heads or assignee report to EOC as required
2. Section Coordinators or assignee report to EOC as required
3. Elected Officials report to EOC as required
4. Recall Safety Employees to duty as required
5. Notify Cal Poly, Co. OES and CAL FIRE EOC is activated
iii. ECC and EOC monitor PG&E information site
iv. EOC PIO Immediately implement crisis communications plan
C. UTILITY DISRUPTION Ready — Weather Advisory: 48 Hours Before Onset of Fire -Prone
Weather
1. Following notification from PG&E, the City Public Information Officer (PIO) and Fire
Department should notify the public of the decision by the utility of a possible electrical de-
energization. www.pge.com/weather, http://critweb-outage.pgealerts.com/
2. Provide National Weather Service forecasts for the potential of high -fire risk weather to
occur within 48 hours and the public should now get "Ready" for a wildland fire.
https://www.readyforwildfire.org/prepare-for-wildfire/ready-set-go-campaign/
3. Community members should be encouraged to closely monitor the weather and understand
what constitutes "fire -prone weather," such as Red Flag Watches and Warnings.
4. Community members, who are sensitive to heat or dependent on electricity, should start to
prepare if weather becomes extreme or should de-energization occur.
5. Preparation information can be found at:
https://www.slocity.org/home/showdocument?id=23566
D. UTILITY DISRUPTION Set — Weather Warning: 24 Hours Before Onset of Fire -Prone Weather
1. Following notification from PG&E, the City Public Information Officer (PIO) and Fire
Department should notify the public of the decision by the utility of a possible electrical de-
energization. www.pge.com/weather, http://critweb-outage.pgealerts.com/
2. Provide National Weather Service forecasts for the potential of high -fire risk weather to
occur within 24 hours and the public should now get "Ready" for a wildland fire.
https://www.readyforwildfire.org/prepare-for-wildfire/ready-set-go-campaign/
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City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
3. Community members should be encouraged to closely monitor the weather and understand
what constitutes "fire -prone weather," such as Red Flag Watches and Warnings.
4. Community members, who are sensitive to heat or dependent on electricity, should start to
prepare if weather becomes extreme or should de-energization occur.
5. Preparation information can be found at:
https://www.slocity.org/home/showdocument?id=23566
E. Utility Disruption Go — De-Energization Imminent or Confirmed: 24 Hours or Less from
UTILITY DISRUPTION Notification from Electrical Companies
1. The City Public Information Officer (PIO) and Fire Department should notify the public that
notice have been given by PG&E indicating their intention to de -energize the power grid
within San Luis Obispo County and provide accurate information on the locations.
http://critweb-outage.pgealerts.com/
2. Community members should exercise their UTILITY DISRUPTION Ready -Set -Go plan, which
may include evacuation to a non -affected area, and "Go."
3. Community members should be directed to https://www.slocity.org/ &
https://www.readyslo.org for up-to-date UTILITY DISRUPTION information, including
outage maps, the City call line, the electrical companies' public assistance line, resource
centers and other applicable information.
F. Utility Disruption Activated
1. Operational Area Conference Call Activation
a. SLO City EOC Director or Designee
b. SLO City Fire & Police Chief
c. SLO County OES Director or Duty Officer
d. Cal Poly EOC Director or Designee
e. CAL FIRE Chief or Duty Officer
2. Actions to be taken
a. EOC Director, Staff & Section Coordinators activate the Utility Disruption COOP at
appropriate level as determined by EOC Director or assignee
b. EOC Director will direct the level of Incident Action Plan (IAP) development as
necessary
G. Dispatch
1. The San Luis Obispo Emergency Communications Dispatch Center will notify the City
Manager, Police and Fire Chiefs or designees of Utility Disruption notification.
H. City Personnel Notification /Activation
1. The on -duty dispatchers will:
a. Alert all off -duty police, fire, utilities, and public works personnel to contact their
respective departments to determine activation and reporting to duty needs.
b. This may be accomplished through assistance from each specific department.
2. Dispatchers will poll on -duty police and fire units for:
a. Confirmation if stations are running on generator power and fuel status.
b. Confirmation of on -duty available resources and actions.
c. Information will be communicated to the EOC Director or designee.
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City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
Contingency Plan Objectives
1. Objectives
a. Provide for the safety of the public, agency employees, and first responders.
b. Ensure that emergency service delivery efforts, both law enforcement, fire, and
emergency medical service, are uninterrupted.
c. Provide for timely and accurate release of incident information to the public,
media, first responders, agency administrators and cooperators by the EOC Public
Information Office.
d. Protect the continuity of critical infrastructure (water/sewer), processes, essential
services, and facilities with the installation of temporary power generation if back-
up power does not already exist.
e. Ensure coordination with law enforcement to maintain the protection of the
public and maintain accountability of the portable generator's security.
f. Ensure that the needs of medically dependent individuals and those with access
and functional needs are contacted and assisted as needed/able.
g. A fuel distribution plan has been developed that is implementable and provides
for continuous operations.
h. Ensure the Ludwick Center, identified as the City Resource Center, is supported by
Parks and Recreation.
i. Ensure close coordination and communication between Cal Poly, SLO County, San
Luis Coastal and the City of SLO.
j. Ensure close coordination and communication between, Co. OES/EOC, MHOAC
(local hospitals, care facilities, SLO Ombudsman) and the City of SLO, and Cal Poly.
k. Support medical shelters as needed.
I. Maintain close coordination and communication between all affected public
agencies, incident management, and PG&E, for the activation of the Utility
Disruption Annex.
J. Response
1. Emergency Operations Center Locations:
a. The following are the EOC locations for an emergency event.
(Note: These locations may be adjusted or changed depending on the specific circumstances of event).
Primary: San Luis Obispo City Fire Department
2160 Santa Barbara Ave.
San Luis Obispo, CA 93401
Secondary: Ludwick Community Center
864Santa Rosa Street
San Luis Obispo, CA 93401
2. Emergency Operations Center — Levels of Activation
The number of City staff at the EOC will depend on the level of activation. The person
authorizing the activation of the EOC will determine the Level of Activation. The EOC
Director or Deputy EOC Director may change the activation level throughout the
emergency as needed. The levels of activation are:
a. EOC LEVEL 1: A major disaster where local resources are overwhelmed. State
and/or federal resources are required. A local emergency and a state of
emergency will be proclaimed. A Presidential Declaration of Emergency or major
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City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
disaster will be requested. The EOC will be staffed to the highest number of
personnel possible or necessary.
b. EOC LEVEL 2: A moderate to severe emergency wherein local resources are not
adequate and mutual aid may be required on a regional or even statewide basis.
A local emergency and a state of emergency may be proclaimed. The EOC will be
moderately staffed.
C. EOC LEVEL 3: A minor to moderate incident wherein local resources are
adequate and available. A local emergency may or may not be declared. The EOC
will be minimally staffed.
K. Emergency Response Levels
1. Levels of response may vary due to areas effected, time of outage, collateral issues, and
incident response personnel needs. Emergency planning for a Utility Disruption event is
broken down into three levels:
a. Level 1, Severe Emergency: Total recall of all off -duty police and fire
department personnel, activation of all city department staffing plans and
request the San Luis Obispo City Manager or assignee and all department heads,
to report to the City's Emergency Operations Center.
b. Level 2, Escalating Emergency: Increased number of incidents due to a Utility
Disruption event. On -duty crews cannot keep up with calls; however, the
incident can be handled by calling out all off -duty Police and Fire Department
employees and with the assistance on -duty fire and police units.
C. Level 3. Non -Emergency: Always in effect day-to-day routine operations. No
excessive incident loads. On -duty crews can handle all calls.
L. Utility Disruption Cancelled, Power Restored
1. Operational Area Conference Call Activation
a. SLO City EOC Director or Designee
b. SLO City Fire & Police Chief
C. SLO County OES Director or Duty Officer
d. Cal Poly EOC Director or Designee
e. CAL FIRE Chief or Duty Officer
2. Actions to be taken
a. Department Heads & Elected Officials notified by SLO City EOC Director or
Designee
b. Media release messaging in parallel with PG&E
C. Visual inspection of the system for damage to restore power may take up to 48
hours.
d. As incident deescalates
i. Systematically release all city staff
ii. EOC Director or Designee directs closure of EOC operations
iii. Restock and prepare for future Utility Disruption
e. Conduct After Action Review
f. Create an After Action/Improvement Plan
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City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
II. Potential Impacts
The following discussions attempts to present the most likely impacts from a Utility Disruption event
occurring in or near the City of San Luis Obispo. These potential emergencies are discussed in detail
below as a basis for planning and response. This Plan does not presume to predict the full range and
depth of Utility Disruption event consequences. It does, however, attempt to reflect the most
accurate estimate of the nature of emergencies resulting from a Utility Disruption impacting event
occurring in, or threatening the City of San Luis Obispo.
A. Leadership
1. The strain on local government and its emergency response organization to command and
coordinate the response to an extreme Utility Disruption event could be immediate,
severe, and overwhelming.
2. Out -of -county assistance from state, federal, mutual aid and private agencies will probably
not be needed in anything but the most extreme situations where power outages exceed
48 hours.
3. Logistical support and/or mutual aid requests may have extended arrival time.
B. Emergency Reporting
1. A Utility Disruption event may initiate or exacerbate emergencies.
2. Such an occurrence is reasonably anticipated to overwhelm emergency response resources
and necessitate a change to the traditional response protocol.
3. Reporting emergencies via a 911-phone dependent system may be overloaded the first
several hours of the incident.
4. Challenges may be in an overloaded cellular system as citizens turn to cellular data for
information.
C. Evacuation
1. The purpose of an evacuation is to move the population in an affected area away from the
possible hazards.
2. Evacuation for short duration power outages should not be necessary and avoided when
possible, and community members should be encouraged to shelter in place.
3. Evacuation of specific populations may be indicated when:
a. Baseline medical patients need definitive care at hospital or medical facility.
b. Power outage is anticipated to exceed 48 hours.
c. Managed care facilities activate their emergency plan to move their baseline
clientele.
d. During extreme temperatures when fans and HVAC system are not available for
vulnerable populations.
D. Resource Center Information
1. PG&E is responsible for opening "Resource Centers" for daytime use during a Utility
Disruption
2. Pre -identified resource centers should be considered for use in providing resources and
limited daytime shelter to displaced individuals during an extended outage.
3. The City in cooperation with the County may need to support medical shelters for 24-hour
use. The decision will be made at the time based upon the needs and number of displaced
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City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
individuals and whether they have on -going medical issues like the need for electrically
operated supplemental oxygen concentrators/generators, CPAP, home dialysis machines,
sensitivity to heat emergencies etc.
4. SLO County EOC Mass Care (CHADOC) and Public Health officials may provide shelter
assistance.
5. Assistance may be limited from Red Cross as power outages are considered a planned
event and not disaster assistance.
6. The evacuation population is the number of people that the space can hold if we do not
need to set up cots.
7. The shelter population number is the number we could support in the space if we
must house them overnight (shelter population = half of evacuation population).
E. Animal Sheltering
1. Animal shelter may be a long-term requirement for extended power outages; however,
community members should be directed where to take animals during evacuation
whenever possible.
2. Potential resources:
a. SLO Co. Animal Services (animals including dogs, cats, rabbits, birds, chickens)
b. SLO FFA (large animals, livestock)
c. Mid -State Fairgrounds (large animals, livestock)
d. Santa Maria Fair Park (large animals, livestock)
3. The American Red Cross has disaster trailers (which are staged at various locations around
the County) and can be stocked with some crates, food, and bowls.
4. Due to loss of water pumps on private property, water for large animals may become an
issue.
5. The County Ag Commissioner should be consulted to identify impacts.
F. School Disruptions
1. Schools would be immediately disrupted requiring them to either shelter in place, close or
evacuate.
2. Communication with SLO Coastal School District via SLOPD school resource officer as
needed.
G. Emergency Services
1. Emergency medical services may become overwhelmed due to baseline medical
community needs.
2. Fires, wildland, or structure may pose extreme public hazard should water systems
dependent on power be compromised.
3. Technical Rescues of various types could occur as a result of power outages such as
elevator entrapment.
H. City Utilities (Water and Sewer)
1. The Utilities Department has worked to ensure that necessary water and sewer facilities
have power generation equipment to maintain service through Utility Disruption event.
2. Water storage tanks should be topped off upon the first notification of a possible Utility
Disruption.
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City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
3. Water treatment and storage capacity may be reduced during a Utility Disruption event,
the public should make all efforts to eliminate outdoor irrigation and unnecessary indoor
water use.
4. If backup generators fail and positive pressure is lost within the City's water distribution
system, the County Health Officer may need to issue a boil water notice to the community
immediately to ensure public health is protected.
Transportation Systems
1. A Utility Disruption will likely disrupt normal transportation systems causing severe traffic
management problems as well as delays to response, evacuation, and logistical support.
2. Transit systems would remain operational as determined by the EOC.
3. Additional public works staff and resources maybe necessary to assist police in traffic
control.
J. Communication Disruptions
1. Telephone equipment, both hard wired, cellular and voice over internet (VOIP) could be
adversely affected.
2. Hard wired phones may remain in-service however overloading may occur.
3. Cellular may remain in-service however overloading (data) may occur.
4. Voice over internet would be out of service and unusable.
K. Emergency Public Information
1. During a UTILITY DISRUPTION event, the public will need basic emergency public
information.
2. This information will be provided by the City of San Luis Obispo's Public Information
Officer via a wide range of both public notification systems and social media.
3. Information streams may become challenged over time as cell phone power is lost.
4. The need for a staffed call center will be needed, this could be in conjunction with the
County.
L. Security
1. Access into and out of the impacted area, mostly to ensure public safety, will be a
consideration for law enforcement.
2. Alarm systems may fail or malfunction resulting in additional PD calls as well as a security
risk.
III. Utility Disruption Annex Activation
1. Any Utility Disruption event that in the opinion of the San Luis Obispo City Manager, Fire
Chief (or designee), Police Chief (or designee) that warrants the activation of Utility
Disruption Annex shall be communicated to ALL Emergency Operations Center staff (EOC).
2. If confirmed impacts are brought to the attention of the City of San Luis Obispo
Emergency Communications Center, contact with the Unified Incident Commander (or
authorized alternate) should occur.
3. Additionally, if contact with the Unified Incident Commander or any authorized alternate
cannot be made, the on -duty Battalion Chief or highest-ranking Police Supervisor may
recommend Utility Disruption Annex.
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4. When there is a sustained area wide electrical outage that is estimated to be over 6 hours,
the Emergency Operation Center (EOC) will facilitate an Outage Policy Group meeting
either in person or by conference call. The responsibility of the Outage Policy Group
would be to recommend to the Director of Emergency Operations Center whether to
implement all or part of this Utility Disruption Annex.
IV. SLO County Office of Emergency Services (OES)
1. The SLO County Office of Emergency Services (OES) coordinates all requests for assistance
from San Luis Obispo County (beyond mutual aid agreements established for fire, law,
medical, or public works resources). To request assistance from San Luis Obispo County,
contact the Duty Officer at +1 (805) 781-1144.
2. The San Luis Obispo County Office of Emergency Services (OES) will receive official
notification of a potential Utility Disruption. The City and community may also receive
notifications from PG&E. OES will provide notification information to partner
organizations to share information received from the PG&E portal. The City also has
access to the PG&E portal.
3. OES will conduct an Operational Area (OA) conference call(s) as needed with the
respective agencies affected. The City EOC Director, Fire Chief and Police Chief or their
Designees will participate in the OA conference call.
V. Recovery
The City of San Luis Obispo has a Recovery Plan under development as part of the City of San Luis
Obispo's Comprehensive Emergency Management Plan. The following points are a short Recovery.
A. Re-Energization
1. During transition into a recovery phase, areas affected by the Utility Disruption event
should be inspected to determine if they are safe for public re-entry. Based on joint
concurrence by the Unified Command Staff, re-entry will be authorized, and a Public
Information message to that effect will be issued.
B. Demobilization
1. When response agencies are nearing completion of the last remaining life -safety
Protective Action Missions, and when the Emergency Services Director (San Luis Obispo
City Manager) or the Deputy Emergency Services Director determines that the disaster has
entered into a recovery phase, the command staff should develop a formal demobilization
plan.
2. Consideration should also be given to assigning appropriate agencies to conduct short
term recovery operations (e.g., debris removal, restoration of critical facilities, utilities,
and communications, and tending to the needs of the homeless and displaced, etc.).
3. The City of San Luis Obispo Emergency Operations Center should be downgraded as an
Emergency Operations Center. The Emergency Operations Center will then become a
Recovery Operations Center (ROC).
4. It is desirable to attempt to restore departments to their normal working routine and
environment as soon as possible.
5. The Unified Command Staff, as well as other City of San Luis Obispo agencies, will be
heavily involved in short and long-term recovery operations.
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Comprehensive Disaster Leadership Plan Utility Disruption Annex I
C. Final Report and Activity Log
1. All department heads from the City of San Luis Obispo departments involved in the Utility
Disruption event response will be required to complete a narrative report and a master
activity log.
2. The narrative report briefly describes the primary responsibility, the protective action
missions performed and the total staff hours of involvement by the agency during the
emergency phase of the Utility Disruption event.
3. The master activity log documents names and times of agency personnel involved in a
mission, equipment and supplies used, and any contracts with a private vendor to support
emergency operations.
4. Most of this information can be extrapolated from individual activity logs used by team
leaders during the emergency (ICS 214, Emergency Operations Center messages,
Emergency Operations Center activity logs).
5. A copy of the narrative report and activity logs should be forwarded to City Hall as soon as
possible and will be part of the official record of the UTILITY DISRUPTION event disaster.
X. Special Considerations
A. Funding Utility Disruption Events
1. In an emergency the government assumes that they will expend local, state, and federal
funds to respond to and recover from that emergency. The impacts of a Utility Disruption
will essentially create a multiple -day emergency, yet there are no government funds to
pay for the response to that emergency.
2. This includes creating cooling shelters, phone -charging stations, checking on people,
securing darkened neighborhoods from crime, activating Emergency Operations Centers
and Call Centers, and checking in on our vulnerable populations.
3. The City of San Luis Obispo has limited resources to address a major power outage for
consecutive days and the community must recognize the logistical costs to support a
Utility Disruption could be substantial to the City.
XI. Revision Page
This Section is for Plan Holders to record the posting of each Official Plan Revision made by the City of
San Luis Obispo. Please enter the revision number, the pages, the date the revision was posted, and
the name of the person posting the revision.
Revision #
Revision Title
Page Number
Revised
Date
Name
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Comprehensive Disaster Leadership Plan Utility Disruption Annex I
Communications Information
#1— Public Information Messaging
Safety message example: PG&E has informed its customers that as an additional precautionary
measure to further reduce wildfire risks, there may be a need to de -energize electrical grids in
advance of or during heightened risk conditions, such as high temperatures, high sustained and peak
winds, and low humidity. The City of San Luis Obispo is taking steps to prepare and protect essential
services during a potential power outage and encourages its residents and business community to do
the same. Tips on how to prepare are available on the City Fire Department website
https://www.slocity.org/government/department-directory/fire-department and PG&E website and
all customers are encouraged to update contact information so that you are notified in advance of a
power outage. PG&E will attempt to notify customers of a Utility Disruption event 48 hours in
advance of power being turned off, 24 hours in advance and just before power is turned off. In the
event a power outage occurs, it is also likely internet and phone service will be interrupted. Please
consider essential needs for your family, your pets, and friends or neighbors, particularly the elderly
and those with health conditions that may require backup power. If you or someone you know relies
on electric or battery -dependent medical device, a back-up plan is particularly important. PG&E's
Medical Baseline Program assists residential customers who have special energy needs due to a
qualifying medical condition by providing a lower rate on their monthly energy bill and extra
notifications in advance of a UTILITY DISRUPTION. For more information about the program, visit
PG&E's Medical Baseline Program webpage.
Safety message example: PG&E has informed local officials and their customers a planned Utility
Disruption MAY occur in the next 24-hours. All community members are directed to review their
personal contingency plan, secure supplies as necessary, top off vehicles with fuel and consider
evacuating baseline medical patients. Avoid use of elevators and communicate with neighbors your
plan.
Safety message example: PG&E has informed local officials and their customers a planned Utility
Disruption WILL occur in the next 2-hours. All community members are directed to activate their
personal contingency plan, including evacuating baseline medical patients. Avoid use of elevators and
communicate with neighbors your plan.
Sample Email: Safety Alert: Fire danger conditions may cause PG&E Utility Disruption (Notification on
((DATE))). Elevated weather conditions, including potential fire risk, are forecasted in the
next 24 to 48 hours and may impact electric service in portions of San Luis Obispo County. If these
conditions persist, PG&E may need to turn off power to local customers for safety. Outages could last
for multiple days. Maps of impacted areas are also available at PG&E portal. If PG&E does turn off
power for safety, they will work to restore power as soon as it is safe to do so. For more information
visit pge.com or call 1-800-743-5002.
Sample Text: Due to weather forecast PG&E may turn off power at «TIME, DATE)). For more info:
pge.com; 1-800-743-5002
Sample Reverse 911 Phone Call: This is an important safety alert from the City of San Luis Obispo,
calling on ((DAY, DATE)). This notice is for community members that may be affected by a planned
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City of San Luis Obispo
Comprehensive Disaster Leadership Plan Utility Disruption Annex I
power outage. Elevated weather conditions, including potential fire risk, are forecasted in the
next 24 to 48 hours and may impact electric service in portions of San Luis Obispo county. If these
conditions persist, PG&E may need to turn off power to local customers for safety. Outages could last
for multiple days. Maps of impacted areas are also available at pge.com/pspsveventmaps. We will
continue to monitor conditions and will provide further updates via text, radio, and social media as
available. For more information visit pge.com or call 1-800-743-5002. Thank you.
Safety message example: Do NOT use a BBQ to heat your home; could result in carbon monoxide
poisoning. DO NOT use candles. Practice safe food habits. If you have power conserve electricity.
Conserve water.
Utility Disruption Cancelled: Due to changing weather conditions, the power company has decided
outages will not be necessary for [INSERT AREAS] in order to reduce the risk of fires. Stay alert for
changing conditions and be prepared for future weather -related outages.
Boil Water Notice: Due to the recent power outage, which occurred on [date], the water distribution
system was depressurized, the State Water Resources Control Board, Division of Drinking Water, and
the [insert water system name] are advising all its customers to only use boiled tap water or bottled
water for drinking and cooking purposes as a safety precaution to avoid stomach or intestinal illness.
The affected area includes: a portion of [specify which areas) or all customers of [insert water system
name].
We will inform you when tests show that water is safe to drink and you no longer need to boil your
water. We anticipate the power to return and the distribution system to be re -pressurized by [specify
date]. Afterwards, we will be collecting special bacteriological samples to ensure the water is safe to
drink.
If you have questions about other uses of tap water, such as bathing and dish washing, please read
this guidance: https://www.cdc.gov/healthvwater/emergency/dwa-comm-
toolbox/before/tools/What-to-Do-During-a-Boil-Water-Advisory.docx
HOLDING STATEMENT: ELEVATED STATUS "The City of San Luis Obispo received initial notice from
PG&E of an "Elevated Status" for a Utility Disruption in the city that could occur as early as <insert
date>. While there is currently no Utility Disruption scheduled for the City of San Luis Obispo, we
continue to closely monitor weather conditions and remain in close contact with PG&E and San Luis
Obispo County Office of Emergency Services. PG&E has assured us that they will notify the City and
their customers 48 hours before any Utility Disruption takes place. We believe it is important to let
our residents know the city has a plan in place and that everyone should take the time now to
prepare."
HOLDING STATEMENT: UTILITY DISRUPTION WATCH "We received notice from PG&E of a "Utility
Disruption Watch" for the City of San Luis Obispo, which means there is a reasonable chance that PG&E
will shutoff power in a given geographic zone due to a combination of adverse weather and dry fuel
conditions. While there is currently no Utility Disruption scheduled for the City of San Luis Obispo, we
continue to closely monitor weather conditions and remain in close contact with PG&E and San Luis
Obispo County Office of Emergency Services. PG&E has assured us that they will notify us and their
customers 48 hours before any Utility Disruption takes place. We believe it is important to let our
residents know the city has a plan in place and that everyone should take the time now to
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prepare. We further recommend/encourage those community members dependent on electricity for
medical device use prepare to exercise their emergency plan which may include evacuation to an
unaffected area."
HOLDING STATEMENT: UTILITY DISRUPTION WARNING "We received notice from PG&E of a "Utility
Disruption Warning" for the City of San Luis Obispo, which means PG&E electric customers in the City
of San Luis Obispo being considered for Utility Disruption have been or are being notified. The City has
activated its Emergency Operations Center and remains in close contact with PG&E and San Luis
Obispo County Office of Emergency Services. Residents in the City of San Luis Obispo could be without
power for up to seven days and are encouraged to monitor local news media and social media for
updates from PG&E. We further recommend/encourage those community members dependent on
electricity for medical device exercise their emergency plan which may include evacuation to an
unaffected area."
#2 — Media Communication Options
The City has clear policy and a variety of mechanisms to communicate emergency information to the
public which include:
1. Early Warning System (EWS) Route Alerting Area Sirens for Protection Action Zone (PAZ) 8
(SLO City) The San Luis Obispo County EWS sirens are located throughout the Emergency
Planning Zone (EPZ). Although the siren system was installed as one of the requirements
related to the operation of Diablo Canyon Power Plant, the sirens can be used for any local
emergency where there is a need for the public to act. When activated, the sirens will sound
for three minutes. The sirens are an indication that the Emergency Alert System (EAS) has
been activated, and emergency information will be provided on local radio and television
stations.
2. EWS Route Alerting Kit for PAZ 8 (SLO City) EWS Failure. In the event the San Luis Obispo
County EWS sirens fail individually or altogether, a back-up system which includes PAZ zone
maps and handheld megaphones can be used to alert the affected public areas. Staff has
received training on activation procedures, equipment, and actions to be taken.
3. Sheriff Reverse 911. Reverse 911 through the San Luis Obispo Sherriff's Office is an opt -in
system. Recent updates have improved the system; phone calls will be made much quicker
now. It has 30,000 lines so the calls can be placed within minutes instead of hours.
4. SLO County OES — Integrated Public Alert and Warning System (IPAWS). Wireless Emergency
Alerts (WEAs) are used to send concise, text -like messages to WEA-capable mobile devices
during emergency situations. WEAs are sent by your state and local public safety officials, the
National Weather Service, the National Center for Missing and Exploited Children, and the
President of the United States. This means SLO County OES can send Wireless Emergency
Alerts (WEA) to cell phones including cell phones that come into our specified area when our
alert is active and Emergency Alert System (EAS) messages to radio stations and television
stations are sent out.
5. SLO City Social Media — Instagram, Twitter, and Facebook
a. City Fire Department Public Information Officer and Chief Officers may use "Twitter
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Alerts" function to deliver up to date, vetted and credible information to the public
through push notification. This medium allows for urgent safety alerts to be shared
and reduces misinformation.
b. City Instagram account may be used to deliver up to date, vetted and credible
information to the public through push notification. This medium allows for urgent
safety alerts to be shared and reduces misinformation.
c. City Facebook account may be used to deliver up to date, vetted and credible
information to the public through posting. This medium allows for urgent safety alerts
to be shared and reduces misinformation.
d. News Media (TV & Radio). The City and City Fire Department have access to the three
primary news sources in SLO County: KSBY, KCOY and KEYT televisions stations. During
an emergency, information can be released through the City or FD Public Information
Officer to these outlets including radio stations. All news outlets have online/apps
with push notification.
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