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HomeMy WebLinkAboutItem 8a. Study Session - Transit Program Analysis Item 8a Department: Public Works Cost Center: 5201 For Agenda of: 8/16/2022 Placement: Study Session Estimated Time: 60 minutes FROM: Matt Horn, Public Works Director Prepared By: Austin O’Dell, Interim Transit Manager SUBJECT: STUDY SESSION: TRANSIT PROGRAM ANALYSIS RECOMMENDATION Receive a report updating Council on SLO Transit and the Transit Program Analysis, which was recently completed by IBI Group. POLICY CONTEXT The City’s Transit Program has a crucial role in the Major City Goal (MCG) for Climate Action, Open Space & Sustainable Transportation as well as the MCG for Economic Recovery, Resiliency & Fiscal Sustainability. Specifically, Strategy 4.4 of the work plan for the Climate Action, Open Space & Sustainable Transportation MCG has the objective to reduce greenhouse gas emissions by planning and investment in transit service enhancements and transit fleet electrification, in order to achieve the mode ‐share split objectives identified in the Circulation Element of the General Plan. Strategy 1.7 of the work plan for Economic Recovery, Resiliency & Fiscal Sustainability specifically identifies the need to review SLO Transit’s operations and infrastructure to determine if there may be benefits to sharing infrastructure and equipment or centralizing services to provide increased community services at the same or reduced purchasing requirements. REPORT-IN-BRIEF The purpose of this report is to introduce the Transit Program Analysis report that was completed by IBI Group on behalf of the City. The Transit P rogram Analysis report reviewed the City’s Transit Program organizational structure, identified funding and partnerships opportunities, reviewed the regulatory environment, and provided eight recommendations for Council’s consideration. DISCUSSION Background The City of San Luis Obispo’s operates a fixed route transit service that allows for convenient access from neighborhoods to major shopping centers, local schools (including Cal Poly), and medical offices from one of the eight fixed routes. The City’s transit service is branded as SLO Transit. SLO Transit is managed by the City’s Transit Program within the Public Works Department. Page 373 of 418 Item 8a Operations and maintenance of transit services is completed by contract and the City currently contracts with First Transit to provide these services to the community. SLO Transit provides the City’s transit needs and complements the countywide services by the San Luis Obispo Regional Transit Authority (RTA), which provides more regional transit service. With the recent completion of the new RTA transit facility on Prado Road, questions were raised; were opportunities for SLO Transit and RTA to partner on shared infrastructure to lower transit overhead costs for both agencies since RTA’s new facility is located rou ghly 1,500 feet from SLO Transit’s maintenance yard ? This, coupled with the impacts of the pandemic and staffing vacancies on the City’s Transit Service program, created an opportune time for a Transit Program Analysis. In November 2021, proposals were solicited from qualified firms to prepare a study of the City’s Transit Program to analyze the organizational structure, to identify funding and partnerships opportunities, review the regulatory environment, and provide recommendations on these topics. Staff secured the services from IBI Group to prepare the study. It should be noted that the Transit Program Analysis is a different work effort than the Transit Innovation Study that staff is currently soliciting proposals for. The Transit Innovation Study will look at new trends in transit technology, delivery methods, and transportation technology to increase transit route efficiencies and mode share. Moreover, it will analyze what efforts and funding are required to revitalize public transit after the unprecedented changes in ridership following the worldwide pandemic which have created unique challenges across the industry. Transit Program Analysis Report Highlights Included as Attachment A to this report is the Transit Program Analysis that was completed by IBI Group. The overall finding of the report is that the City’s Transit Program is outperforming other transit agencies in the County. These Key Performance Indicators are shown page 7 of Attachment A. This section highlights the major sections of the report. 1. Key Performance Indicators (KPI) – SLO Transit Top System The Transit Program Analysis compared operating and financial data with other transit systems in the County. The consultant sourced the data from the Transportation Development Act (TDA) performance audits and the National Transit Data Base (NTD). When comparing SLO Transit with peers in the County, SLO Transit leads the County with total number of passengers serviced, provides more total hours of service , and covers the most distance at the lowest cost per vehicle hour of operation. Providing a high level of service at the lowest cost in the County has allowed SLO Transit to exceed the state mandate to recover at least 20% of operating cost by use fee or what is referred to as f arebox recovery. Based on these KPIs, the SLO Transit is the top performing transit system in the County. More information concerning these KPIs can be found on page 7 of the Transit Program Analysis (Attachment A). Page 374 of 418 Item 8a 2. Evaluation of Opportunities. The Transit Program Analysis looked at opportunities for collaboration and outsourcing. The study evaluated eight scenarios and reviewed impacts, benefits, opportunities, constraints, and drawbacks of each. The scenarios range from status quo or doing nothing to full consolidation with RTA and having one entity provide transit service to the community. Excluding these two scenarios, the remain ing six scenarios have independent utility meaning each alternative could be implement or not implemented without invalidating the remaining scenarios. Please refer to page 30 of the Transit Program Analysis (Attachment A) for the complete analysis of each scenario. 3. Recommendations. Based on the KPIs for SLO Transit and no clear efficiencies or improvements as a result the study did not recommend consolidation with RTA. Below is the list of recommendations in the report with the corresponding status: # Recommendation 1 Recommendation: Annually review fare structure relative to ridership and quarterly farebox recovery ratio trends. Status: This is a best practice for transit operators and this action is planned to continue. Next Steps: No new action is needed. This work is operationalized , included in the Transit Program’s workplan and done quarterly. 2 Recommendation: Negotiate new Cal Poly zero-fare program payments that capture fully allocated cost of Cal Poly ridership. The agreement should reserve the right to annually review payments based on changes in allocated costs. Status: The City recently approved an agreement with Cal Poly for service for the next two years. Future contract negotiations are on-going. Next Steps: The current agreement approved by Council on July 19, 2022, is a two year agreement and increases funding to the City each year. Staff will continue to meet with Cal Poly to ensure this remains a priority for each agency and a new agreement is ready for execution in two years. 3 Recommendation: Utilize Capital Cost of Contracting provisions allowed by FTA to capitalize certain contractor preventative maintenance. This reduces the local match requirement compared to FTA funding for operations. Status: Recommendation has been implemented. Next Steps: No new action is needed. This work is operationalized and included in the Transit Program’s workplan. Page 375 of 418 Item 8a 4 Recommendation: Develop a grants team including retaining a dedicated transit grants specialist to develop an annual program of grant research, education, positioning and preparation, and application, as well as post -award administration and reporting. The grants specialist would help determine when partnering opportunities with other agencies might be advantageous to win grant funds from FTA, State of California, or another grantor agency. An increase in grant funding could reduce reliance on other existing sources, or shift revenues among program needs. Status: This recommendation is currently under development as staff is developing a plan to reorganize several vacant positions in Transit with the intent of addressing this recommendation as well as increasing the fiscal management resources for both the Transit, Bicycle, and Parking Services programs. It should be noted that while the City has used a consultant grant writer with much success in the last several years for many programs, this work differs as there is a need for staff to focus on the continued administration and reporting on the transit grants. Since a majority of all transit funding is State and Federal grants the required administration and reporting work is considerable. Next Steps: Once the reorganization plan is complete, staff will begin the position job descriptions, complete any meet and confer obligations with any represented positions and begin implementation. 5 Recommendation: Work with RTA to identify opportunities for joint procurement and/or use, such as fuel contracts, specialized maintenance outsourcing (e.g. body work, deep cleaning), or common assets (e.g. bus washing) Status: Staff is currently working to address this recommendation with several new grant funded electric transit vehicles purchases. Next Steps: Staff will continue to work with the RTA on this opportunity. 6 Recommendation: Evaluate the potential to monetize city transit assets to generate increased local revenue, such as public fueling/EV charging, a nd external advertising at key transit stop locations. Work to prioritize city funding and investment in infrastructure such as roadway rehabilitation and bike/ped amenities at strategic locations most frequented by bus routes. Status: No action has been taken with this recommendation as of this report. Based upon the level of analysis that was completed with this recommendation and staff’s estimate of the level of funding the recommendation could provide, it is recommended that this action be deferred t o an unspecified future date and future work plan. Next Steps: None Page 376 of 418 Item 8a 7 Recommendation: Hold discussions with SLOCOG and RTA regarding current regional funding policies and procedures. One possible area of discussion can be on the TDA-LTF allocation process. Rather than RTA currently receiving a share of each jurisdiction’s LTF apportionment “off the top”, the LTF based on population can first be allocated to the local jurisdictions by the COG. Each RTA member agency independently reviews their respective budgeted cost share of services provided by RTA and then locally approves the amount to fund the regional agency. While this entails additional steps above current process during the TDA claims and typically results in similar outcomes, it provides an additional layer of funding allocation so that the city can evaluate their impacts on a council level and approve of RTA budget changes prior to fund disbursement. This method is practiced by other transit JPAs/districts in the state. This recommendation is detailed in Attachment A pages 33, 34 Status: No action has been taken with this recommendation as of this report. Staff plan to include this work effort in the 2023-25 Financial Plan work programs. Next Steps: With the 2023-25 Financial Plan budget include work program tasks to develop further regional funding policies and procedures 8 Recommendation: Continue building a strong brand for SLO Transit. The current labor shortage is hurting transit, and while the public general views transit favorably, conveying a strong brand that communicates good service and integrates well in a multimodal environment could draw further interest and more investment in the transit program. Status: Strong branding for SLO Transit is in progress and on-going. The current work in this area is planned to be supplemented by future recommendations received by the future Short Range Transit Plan and the Transit Innovation Study. Next Steps: Identify this as a need in the Transit Innovation Study to ensure transit innovation recommendations include any opportunities to increase branding. Current Challenges The most immediate need for SLO Transit is to restore pre-pandemic level of service to the community. The primary obstacle to achieving this level of service is the local and national shortage of transit drivers. First Transit, the City’s contractor that p rovides operations and maintenance services for SLO Transit, is making every effort to recruit new drivers to restore service. Currently, First Transit employs 22 drivers and needs 32 drivers to provide pre-pandemic levels of service. In May 2022, the City Council amended the agreement with First Transit to allow First Transit to increase driver wages. Increased wages have been successful in increasing First Transit retention of existing drivers but there has not been a large increase in new drivers being hired. Despite the challenges, ridership is recovering. Current Total Ridership has increased by 154% from the prior year which is 64% below historic ridership pre-pandemic. As service is restored, ridership will continue to increase. The push for public ridership this fall will be paramount to reestablishing public ridership after the pandemic. Page 377 of 418 Item 8a Moving Forward COVID-19 changed the landscape in the manner how goods and services are provided in nearly all industries during the “shut down” and the curre nt recovery period. Transit is no different. SLO Transit will be exploring improvements and new delivery mechanisms to adapt to the current community needs and expectations. The Short-Range Transit Plan and the Transit Innovation Study will explore innovat ed technology and delivery mechanisms that include reduced headways, micro transit, express bus routes, signal priority, and other trends. The Short-Range Transit Plan will be completed in conjunction with the RTA and RTA is taking the lead to procure the consultant team and develop the project plan in consultation with the SLO Transit. Once a more definitive timeline is available for each work effort, this information will be made available as part of the outreach work. The Transit Innovation Study is currently advertising for proposals from consultant teams for the second time as no proposals were received during the first advertisement. Once a consultant team is selected and timeframes are better known, this information will be communicated out as part of this plans outreach work as well. Additionally, there are needs to improve the City’s transit facilities including technology, electrification, and bus stops to attract and retain riders. This effort is currently being scoped as a work program item for the for the 2023-25 Financial Plan, Council will be presented a project to rehabilitate and improve the Downtown Transit Center. This project is currently planned to update SLO Transit facilities to mirror facilities that were recently installed by the County of San Luis Obispo in conjunction with RTA. Improvements to the new passenger waiting areas and shelters are planned to be coupled with security cameras, new real time schedule displays and trip planning, improved lighting, and new restroom facilities. In addition to these passenger amenities, electric transit vehicles chargers are planned to be installed as well as replacing portions of damaged roadways due to repetitive large vehicle loading. Transit Innovation Study Fall 2022 Receive Proposals Early Spring 2023 Study Complete Short Range Transit Plan Winter 2023 RFP Spring 2023 Select Consultant Early Fall 2023 Study Complete Page 378 of 418 Item 8a Previous Council or Advisory Body Action With the 2021-23 Financial Plan, Council approved the workplan for the Major City Goals. This item directly supports tasks identified in the strategies. Public Engagement This is an administrative item, so no outside public engagement was completed. Public comment can be provided to the City Council through written correspondence prior to the meeting and through public testimony at the meeting. CONCURRENCE The Public Works Department concurs with the content and recommendations of this report. ENVIRONMENTAL REVIEW The California Environmental Quality Act (CEQA) does not apply to the recommended action in this report, because the action does not constitute a "Project" under CEQA Guidelines Sec. 15378. FISCAL IMPACT Budgeted: N/A Budget Year: 2021-22 Funding Identified: N/A Fiscal Analysis: Funding Sources Total Budget Available Current Funding Request Remaining Balance Annual Ongoing Cost General Fund - - - - State - - - - Federal - - - - Fees - - - - Other: - - - - Total - - - - There is no fiscal impact related to the study session itself. All recommendations and resulting work efforts will be brought to the City Council through the budgeting effort and included in the requested budget appropriations. ALTERNATIVES Council could provide alternate direction regarding consolidation of services with RTA. This is not recommended as SLO Transit KPIs for performance exceed other local agencies. ATTACHMENTS A - Transit Program Study Page 379 of 418 Page 380 of 418 City Transit Program Analysis and Assessment Submitted to the City of San Luis Obispo by IBI Group May 2022 Page 381 of 418 IBI GRO UP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted t o the City of San Luis Obispo May 2022 i TABLE OF CONTENTS 1.0 Introduction ....................................................................................................................... 2 1.1 Overview of Transit System ..................................................................................... 2 2.0 Organizational Structure/Governance ............................................................................ 8 2.1 SLO Transit ............................................................................................................ 8 2.2 San Luis Obispo Council of Governments (SLOCOG) ........................................... 9 3.0 Partnerships/Finance .................................................................................................... 10 3.1 Local Transit Funding Sources .............................................................................. 10 3.1.1 Passenger Fares ....................................................................................... 10 3.1.2 California Polytechnic State University – San Luis Obispo Zero Fare Agreement ................................................................................................. 13 3.1.3 Transportation Development Act (TDA) .................................................... 14 3.1.4 G-20 Measure ........................................................................................... 15 3.2 State Transit Funding Sources ............................................................................ 15 3.2.1 Senate Bill 1 ............................................................................................ 15 3.2.2 State Transit Assistance Fund ................................................................ 15 3.2.3 State of Good Repair .............................................................................. 17 3.2.4 Proposition 1B – Public Transportation Modernization, Improvement, and Service Enhancement Account ................................................................. 19 3.2.5 California Air Resources Board – Low Carbon Transit Operations Program .................................................................................................................. 19 3.3 Federal Revenue Sources ................................................................................... 21 3.3.1 FTA Section 5307 Urbanized Area Formula Funding Program ................ 21 3.3.2 Coronavirus Aid, Relief, and Economic Security (CARES) Act ................ 22 3.3.3 FTA Section 5339 Bus and Bus Facilities Program .................................. 23 3.3.4 Congestion Management and Air Quality Improvement Program ............ 23 3.4 Future Revenue Considerations .......................................................................... 24 3.5 Expenditures .......................................................................................................... 24 3.5.1 Operating Expenditures ............................................................................ 24 3.5.1 Capital Expenditures ................................................................................. 25 4.0 Regulatory Environment ............................................................................................... 26 4.1 Federal Requirements ........................................................................................... 26 4.2 State Requirements ............................................................................................... 27 4.3 Transit’s Role in Sustainability ............................................................................ 28 5.0 Opportunities – Collaboration/Outsourcing ................................................................. 30 5.1 Status Quo ........................................................................................................... 30 Page 382 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 1 5.2 Collaboration of Discretionary Grant Applications ............................................... 31 5.3 Collaboration of Auxiliary Functions .................................................................... 31 5.4 Capital Cost of Contracting .................................................................................. 32 5.5 Cooperative Procurements .................................................................................. 32 5.6 Alternative Delivery ................................................................................................ 33 5.7 Regional Discretionary Funding Amendments ...................................................... 33 5.8 Consolidation with RTA .......................................................................................... 34 6.0 A Way Forward - Recommendations ............................................................................ 35 Page 383 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 2 1.0 Introduction The City of San Luis Obispo (SLO) retained the consulting firms IBI Group and Michael Baker International to assist with an analysis and assessment of the City’s transit program, SLO Transit. The assessment of the transit program includes organization, structure/governance, finances, partnerships, infrastructure, regulatory environment, and personnel with an eye on both outsourcing opportunities and the identification of alternate program structures. This opportunity comes at a time of ongoing success and significant challenges for the City’s transit system. 1.1 Overview of Transit System SLO Transit commenced service in April 1974. The transit system is administered through the City’s Public Works Department and overseen by a transit manager and support staff. The City contracts with First Transit for operations and maintenance of the transit system. The contract was executed in June 2016 for a three-year term from July 1, 2016, through June 30, 2020. The agreement includes three one-year contract extension options. Based on the 2019 American Community Survey, 5- Year Estimates, the city’s population was 47,302, of which 13.2 percent was age 65 or older. The 2021 population was estimated to be 46,058 as reported by the California Department of Finance (DOF). Of the whole population, 99 percent live within a 0.25-mile of a public transit route, reflecting very good overall coverage by SLO Transit. As illustrated in Figure 1.1, SLO Transit operates a total of eight regular routes on weekdays and four routes on weekends, as well as a San Luis Drive Tripper, Laguna Tripper, and Highland Tripper on academic weekdays, 6 Express (6X) on Thursday (September –November), and a Downtown Trolley Thursday year-round, Friday (June–Labor Day), and Saturday (April– October). Of the eight regular routes, four routes are aligned clockwise, and the others are aligned counterclockwise. SLO Transit partners with the San Luis Obispo Regional Transit Authority (SLORTA), which operates the Runabout ADA complementary paratransit service for qualified riders with mobility-related disabilities. Cal Poly students, faculty, and staff comprise about 64 percent of the transit system’s riders based on a three-year average. The university encourages its students, faculty, and staff to utilize SLO Transit. A transit service agreement has been in place between the City and the university since 1985. The service agreement involves the payment of funds for service by Cal Poly to the City for discount fares at no cost to the rider. The provided Cal Poly funding is derived from parking citation revenue on the campus. In November 2017, SLO Transit implemented the sale of digital bus passes via the Token Transit smartphone app. Riders can download the app via their smartphone, create an account, and start purchasing their digital bus passes. All SLO Transit pass categories are available for purchase through the app. The pandemic-driven impact on transit ridership is an opportunity to accelerate innovations in service design. Page 384 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 3 In response to the COVID-19 pandemic and statewide Shelter-in-Place order issued on March 19, 2020, SLO Transit implemented its weekend service schedule, and all tripper and trolley services were suspended until further notice. Effective August 3, 2020, SLO Transit implemented summer service on both its “A” and “B” routes. The FY 2018-2020 triennial performance audit recommended that the City pursue a new transit service agreement with Cal Poly that reflects the post-COVID-19 operating environment. Figure 1.1: SLO Transit Map Page 385 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 4 The City commissioned the SLO Transit Short-Range Transit Plan (SRTP), which was adopted in August 2016. The cornerstone of the SRTP has been the clockwise-counterclockwise route alignment that was implemented by SLO Transit. The service plan also recommended expansion of the transit program to half-hour bus service to support the growing ridership demand and alleviate peak ridership loads, enhancing rider experience, and to foster and support further ridership growth. The transit division used Remix during the development of the SRTP. Remix is a transit data and analysis platform that helps to determine the impacts of transit route design on scheduling and the built environment. After the adoption of the SRTP, the City retained Remix to fine -tune timepoints along the routes. Remix has also served as a powerful public communication tool. Performance measures and indicators for SLO Transit reflect the strong sustained ridership base while operating costs saw modest increases. The average annual increase in o perating costs was 4.8 percent for the review period. Pre-pandemic, the SRTP had noted that the negotiated costs with the contract provider were lower than previously expected over the five- year life of the service contract. The system underwent route restructuring in FY 2017 as part of the implementation of the 2016 SRTP adopted in August 2016. Ridership decreased 16.5 percent in FY 2018 from 1,131,879 to 945,288 trips due to some route restructuring resulting in fewer transfers. Ridership increased 3.9 percent in FY 2019 to 981,995 trips. Data showed an initial decline in ridership due to an increase in fares and a more efficient route alignment, which generated fewer one-way trips from transfers. SLO Transit received no complaints after the service implementation. New routes were implemented in response to student body growth at Cal Poly. Routes 6A/6B were streamlined to be more conducive to the change in travel patterns and demand from Cal Poly. Route 1A began service to the San Luis Obispo County Regional Airport on November 2, 2017. Savings in fuel cost also permitted reinvestment in additional later hour bus runs. Operating cost per hour, which is a measure of cost efficiency, increased 21.1 percent from $89.06 in FY 2017 to $107.89 in FY 2020 based on audited operating cost data. In consideration of the COVID-19 pandemic impacts toward the end of FY 2020, cost per hour was $78.11 in the first quarter, $73.41 in the second quarter, $75.05 in the third quarter, and $114.76 in the fourth quarter, when the statewide Shelter-in-Place order was in full effect. The average cost per hour in FY 2020 was $85.33. Table 1.1 presents SLO Transit key performance indicators (KPIs) for the period FY 2017 through FY 2020. Page 386 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 5 Table 1.1: SLO Transit KPIs (FY2017 - FY2020) Performance Data and Indicators FY 2017 FY 2018 FY 2019 FY 2020 % Change FY 2017- 2020 Operating Cost* $3,090,324 $3,387,490 $3,522,076 $3,547,711 14.8% Total Passengers 1,131,879 945,288 981,995 715,383 -36.8% Vehicle Service Hours 34,698 37,535 39,599 32,882 -5.2% Vehicle Service Miles 437,145 382,799 441,483 372,376 -14.8% Employee FTEs 44 33 33 49 11.4% Passenger Fare Revenue** $658,601 $690,168 $759,450 $630,067 -4.3% Operating Cost per Passenger $2.73 $3.58 $3.59 $4.96 81.6% Operating Cost per Vehicle Service Hour $89.06 $90.25 $88.94 $107.89 21.1% Operating Cost per Vehicle Service Mile $7.07 $8.85 $7.98 $9.53 34.8% Passengers per Vehicle Service Hour 32.6 25.2 24.8 21.8 -33.3% Passengers per Vehicle Service Mile 2.59 2.47 2.22 1.92 -25.8% Vehicle Service Hours per Employee 788.59 4,691.88 1,319.97 671.06 -14.9% Average Fare per Passenger $0.58 $0.73 $0.77 $0.88 51.4% Fare Recovery Ratio 21% 20% 22% 18% -16.7% Consumer Price Index - (CPI-West Region, BLS) 2.5% 3.6% 2.7% 1.2% Note: Figures in percentage change column may not equate to the annual numbers due to rounding. Source: Annual Fiscal & Compliance Audits; National Transit Database; Transit Operators Financial Transactions Reports; Internal Ops *Audited operating costs exclude depreciation **Audited passenger fare revenues include advertising and other income. Transit Fleet: SLO Transit has 17 vehicles in revenue service. All vehicles in revenue service are wheelchair accessible with tie-downs in compliance with the Americans with Disabilities Act of 1990 (ADA), as well as have front-loading bicycle racks. Table 1.2 summarizes the SLO Transit fleet. The two, 2007 Gillig 30’ (low floor) diesel buses will be replaced by two electric buses: one in July 2022 and the second in the fall of 2022. Page 387 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 6 Table 1.2: SLO Transit Fleet Source: 2020 SLO Transit Fleet Inventory; National Transit Database Facilities: The SLO Transit operations and maintenance facility is located at 29 Prado Road. The primary passenger facility is the Downtown Transit Center adjacent to City Hall. SLO Transit serves over 170 bus stops, of which 66 have benches and an additional 46 have shelters and benches. SLO Transit Relative to County Peers: Table 1.3 presents key performance indicators for SLO County transit providers. Of note: ✓ SLOT has the highest ridership (total passengers). ✓ SLOT has the lowest cost per vehicle service hour (VSR) except for Morro Bay. ✓ SLOT has the lowest operating cost per passenger. ✓ SLOT operates the greatest number of VSRs per full-time (employee) equivalent (FTE). ✓ SLOT has the highest farebox ratio. Conclusion: SLO Transit’s KPIs relative to both industry norms and SLO County peers, performs effectively and efficiently. Further, as presented in the following section, SLO Transit also provides greatest number of vehicle service hours per full time equivalent, relative to County peers. Further, as presented in Table 1.3, SLO Transit outperforms RTA in performance measures especially in terms of cost per VSH hour (76.83% less) and farebox ratio (16.09% more). Year Make/Model Quantity Fuel Type Seating 2007 Gillig 30’ Low Floor 2 Diesel 23 (2 W/C) 2008 Double K Trolley 1 Unleaded 24 (2 W/C) 2008 Gillig 35’ Low Floor 2 Diesel 32 (2 W/C) 2008 Gillig 40’ Low Floor 4 Diesel 36 (2 W/C) 2009 Alexander Dennis Double Decker 1 Diesel 81 (2 W/C) 2011 El Dorado Aero Elite Cutaway 1 Unleaded 28 (2 W/C) 2012 Gillig 40’ Low Floor 1 Diesel 36 (2 W/C) 2013 Gillig 40’ Low Floor 2 Diesel 36 (2 W/C) 2017 Gillig 40’ BRT Low Floor 3 Diesel 36 (2 W/C) Total 17 Page 388 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 7 Table 1.3: SLO County Performance by Agency RTA Fixed Route Pase Express Paso DAR Runabout SoCo Fixed Route Avila Atascadero Morro Bay Operating Cost 3,522,076$ 5,702,031$ 707,777$ 126,587$ 3,271,234$ 1,317,274$ 74,383$ 404,193$ 304,776$ Total Passengers 981,995 700,433 109,410 2,576 39,848 22,528 9,184 12,826 38,755 Vehicle Service Hours 39,599 36,256 6,168 1,242 26,594 13,847 738 4,542 5,088 VSH per FTE 1,320 740 685 621 700 1,065 738 1,136 1,272 Vehicles Service Miles 441,483 104,077 85,888 10,515 444,322 219,113 15,812 45,329 45,211 FTEs 30 49 9 2 38 13 1 4 4 Passenger Fare Revenues 759,450$ 1,031,700$ 136,762$ 5,909$ 162,618$ 152,755$ 8,786$ 37,499$ 40,987$ Operating Cost per Passenger 3.59$ 8.14$ 6.47$ 49.14$ 82.09$ 58.47$ 8.10$ 31.51$ 7.86$ Operating Cost per VSH 88.94$ 157.27$ 114.75$ 101.92$ 123.01$ 95.13$ 100.79$ 88.99$ 59.90$ Operator Cost per VSM 7.98$ 54.79$ 8.24$ 12.04$ 7.36$ 6.01$ 4.70$ 8.92$ 6.74$ Passengers per VSH 24.80 19.32 17.74 2.07 1.50 1.63 12.44 2.82 7.62 Passengers per VSM 2.22 6.73 1.27 0.24 0.09 0.10 0.58 0.28 0.86 Vehicle Service Hours per Employee 1,319.97 739.92 685.33 621.00 699.84 1,065.15 738.00 1,135.50 1,272.00 Average Fare per Passengers 0.77$ 1.47$ 1.25$ 2.29$ 4.08$ 6.78$ 0.96$ 2.92$ 1.06$ Farebox Ratio 21.56%18.09%19.32%4.67%4.97%11.60%11.81%9.28%13.45% SLOTIndicator RTA SoCo Page 389 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 8 2.0 Organizational Structure/Governance The organizational assessment task is an introspective evaluation of how the City delivers transit services in the context of both the city and regional operating environment. 2.1 SLO Transit SLO Transit is a municipal system administered through the City’s Public Works Department and overseen by a transit manager and two staff. The City contracts with First Transit for operations and maintenance of SLO Transit. The City’s Transit Manager position has primary responsibility for the development, implementation and expansion of the City’s operation and maintenance of the City’s public transport system, which includes: the SLO Transit fixed route bus system; taxicab system; administration of federal, state, and local transportation grants; and the City’s participation in the San Luis Obispo Regional Transportation Authority (RTA). The Transit Manager oversees a Transit Coordinator and Transit Assistant. The San Luis Obispo City Council is the govern ing body for SLO Transit. The City Council has four elected council seats and one elected Mayor. The City has a City Manager who serves at the pleasure of the City Council. The Mass Transportation Committee (MTC) is an advisory committee of city residents who are appointed by the City Council. The Transit Program hosts quarterly meetings with the MTC to report on the status of service and request recommendations to improve productivity of the transit services, including short-range transit plans, the unmet transit needs process, and monitoring transportation performance improvement recommendations and measuring progress through monthly statistical data provided by First Transit. MTC will make recommendations on service changes, fare changes, and other actionable items to City Council for approval. Current First Transit (contractor) personnel are composed of a general manager, one operations manager, one maintenance manager, one safety manager, 17 drivers, 3 dispatchers, 2 road supervisors, one full-time maintenance technician and one part-time maintenance technician. Five drivers are classified as casual part-time employees. Non-exempt employees are represented and covered by a Collective Bargaining Agreement (CBA) with Teamsters Local 986. Vehicle hours per full time equivalent (FTE), which measures labor productivity, decreased 14.9 percent from 788.59 hours to 671.06 hours between the FY 2017 and FY 2020. As presented in Figure 2.1, SLO Transit provides greatest number of vehicle service hours per full time equivalent, relative to regional peers. Page 390 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 9 Figure 2.1: Vehicle Service Hours per Full Time Equivalent - 200 400 600 800 1,000 1,200 1,400 SLOT RTA Fixed Route Pase Express Paso DAR Runabout SoCo Fixed Route Avila Atascadero Morro BayVSH/FTEVSH per FTE (FY2019) 2.2 San Luis Obispo Council of Governments (SLOCOG) San Luis Obispo Council of Governments (SLOCOG) serves as the Regional Transportation Planning Agency (RTPA) for SLO Transit and the county. The RTPA is responsible for the county’s improved productivity of the transit services, including short-range transit plans, the unmet transit needs process, and monitoring transportation performance improvement recommendations and measuring progress through monthly statistical data provided by the contract operator. SLOCOG is responsible for allocating federal and state funds, planning for the future and facilitating the collaboration of all levels of government, interested parties and residents toward a common goal: to improve the quality of life in San Luis Obispo County. SLOCOG is an association of local governments in San Luis Obispo County, which is made up of seven cities (Arroyo Grande, Atascadero, Grover Beach, Morro Bay, Paso Robles, Pismo Beach, and San Luis Obispo) and the County of San Luis Obispo. The organization’s central purpose is to examine common regional problems and suggest solutions. SLOCOG’s prime responsibilities include transportation planning and funding for the region, while also serving as a forum for the study and resolution of regional issues. In addition to preparing the region’s long-range transportation plan, SLOCOG plans and provides funding for public transit services, highway and roadway improvements, other alternative methods of transportation, and prepares the Regional Housing Needs Allocation and the Sustainable Communities Strategy as part of the Regional Transportation Plan. Every two years1, SLOCOG is responsible for developing and adopting a Regional Transportation Improvement Program (RTIP) -- a five-year program for planned transportation projects. The program includes a listing of recommended capital outlays for transportation improvements, including new facilities, rehabilitation, and operational improvements using Regional Improvement Program funds available to the San Luis Obispo region. The RTIP is one of two programming documents for development of the State Transportation Improvement Program (STIP), the other document being the Interregional Transportation Improvement Program developed by Caltrans. 1 The final 2022 Regional Transportation Improvement Program (RTIP) was approved January 5, 2022 . Page 391 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 10 3.0 Partnerships/Finance The City receives its funding from fare revenues generated from its fix ed-route service mode as well as contributions from local, state, and federal grant programs. The funding sources discussed in this section include both actual and projected revenue sources from the latest adopted budget supporting operations and capital. Table 3.1 summarizes the revenues received and projected. 3.1 Local Transit Funding Sources 3.1.1 Passenger Fares One of the largest direct local revenue sources is derived from SLO Transit’s farebox, which helps support operations and meet state-required performance measures. Farebox revenues are composed of cash fares sold on the bus, passes purchased at various vendors (including City Hall Finance counter, SLO Chamber of Commerce, Boo Boo Records, Laguna Middle School, and SLO High School), and digital passes purchased through the Token Transit mobile app. Fares encompass six fare categories: General, Senior (65-79 years old)/Disabled, VIP (80+ years old), Children (under 5 years old), Trolley General, and Trolley Senior/Disabled. One, three, five, seven, and thirty-one-day general passes are available for purchase as well as sixteen-ride general passes. Additionally, thirty-one day and fifteen-ride senior/disabled passes are available for purchase. Student, regional, and Downtown Access pas ses are also available. Fares by category and available passes are shown in Table 3.2. The one- to seven-day passes and the regional day passes are sold on the buses . The Downtown Access Pass is available to riders who work in downtown San Luis Obispo. Identification is required for senior, disabled, and student fares. Seniors aged 80 or older who are VIP pass holders have unlimited free rides on all SLO Transit fixed routes. VIP pass applicants can obtain a special photo ID card in person from SLORTA or show their valid ID. VIP passes must be obtained in person at SLORTA’s main office or SLO Regional Rideshare. In November 2017, SLO Transit implemented the sale of digital bus passes via the Token Transit mobile app. Riders can download the app via their smartphone, create an account, and start purchasing their digital bus passes. All SLO Transit pass categories are available for purchase through the app. App users show or flash their pass to the driver from their smartphones as proof of payment. Token Transit also has the added benefit of allowing users to send digital bus passes to others electronically. Middle school students are the biggest users of the app followed by choice riders. In response to the COVID-19 pandemic, fare collection was suspended on March 23, 2020, in addition to other safety changes on the bus. SLO Transit reinstated fare collection effective July 1, 2020. Page 392 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 11 Table 3.1: SLO Transit Financial Plan, FY 2018 through FY 2022 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 Revenues Federal FTA 5307- Operating $1,441,620 $1,484,870 $917,175 $552,077 $1,897,234 FTA 5339 $132,084 0 0 0 0 CMAQ $761,000 0 0 0 0 CARES 0 0 $1,390,418 $2,805,689 0 Federal Total $2,334,704 $1,484,870 $2,307,593 $3,357,766 $1,897,234 State LTF $1,160,677 $1,548,644 $1,558,960 $1,571,874 $1,550,000 STA $143,846 $282,289 $431,004 $234,814 $244,000 SGR $7,358 $7,358 $192,000 0 0 LCTOP 0 0 $39,999 0 0 State Total $1,311,881 $1,838,291 $2,221,963 $1,806,688 $1,794,000 Local Fares (passenger paid) $318,164 $185,450 $196,892 $59,410 $65,598 Cal Poly (service agreement) $453,697 $517,611 $433,175 $150,000 $500,000 Local Total $771,861 $703,061 $630,067 $209,410 $565,598 Total Revenues $4,418,446 $4,026,222 $5,159,623 $5,373,864 $4,256,832 Expenses Operations $1,200,744 $1,181,234 $2,548,971 $2,794,565 $2,837,720 Maintenance $304,246 $318,393 $486,651 $602,500 $606,100 General Administration $2,027,320 $2,033,877 $356,946 $590,267 $579,517 Indirect Costs (Cost Allocation) 0 0 $276,806 $282,342 $287,989 Total Operating Expenses $3,532,310 $3,533,504 $3,669,374 $4,269,674 $4,311,326 Capital Expenses $49,413 0 $231,999 $3,120,000 $1,560,000 Total Expenses $3,581,723 $3,533,504 $3,901,373 $7,389,674 $5,871,326 Data Source Key: SLO Budget National Transit Database SLO Transit TDA Perf. Audit Page 393 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 12 Table 3.2: SLO Transit- Fares & Passes FARES General $1.50 Senior (65–79)/Disabled $0.75 VIP (80+) Free Children (under 5) Free Trolley General $0.50 Trolley Senior/Disabled $0.25 Passes 31-Day General $40.00 31-Day Student $25.00 31-Day Senior/Disabled $20.00 16-Ride General $24.00 15-Ride Senior/Disabled $11.25 7-Day $15.00 5-Day $12.00 3-Day $7.00 1-Day $3.25 Regional Day $5.50 Downtown Access Free The SLOCOG TDA Claim Filing & Administration Guidelines (2016 Addendum) includes a description of the fare revenue ratios for each transit operator. The SLOCOG Board of Directors adopted a resolution (Res. 18-13) at its June 6, 2018, meeting updating the farebox recovery ratios of the San Luis Obispo County transit operators. The new policy was vetted among the various advisory committees in November 2017 and March 2018. Based on the 2018 Farebox Recovery Ratios Mandates, the TDA required minimum farebox ratios vary by types of transit operators as follows: OPERATOR FAREBOX RATIO RTA Hybrid 15 % to 17.36 % SLO Transit 20 % SoCo Transit (South County) 15 % (Interim) Morro Bay 10 % Atascadero 14.50 % Paso Express 15 % (Interim) Source: SLOCOG These mandates will be implemented on a five-year trial period (until FY 2023-24) based on the year- to-year trends in performance by local service area. The Dial-A-Ride services operated by RTA are to be exempt from the farebox recovery mandate, subject to service and customer base review. Page 394 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 13 Senate Bill (SB) 508 (Beall) was passed in October 2015 and amends key provisions of the Transportation Development Act (TDA). SB 508 allows for other locally generated revenues in the farebox ratio with concurrence by the San Luis Obispo Council of Governments (SLOCOG). Examples of possible other local support revenues include gains on the sale of capital assets, lease revenues generated by transit-owned property, fuel sales, and advertising revenues. SLO Transit reported annual passenger-purchased farebox revenues totaling $196,892 in FY 2020, $59,410 in FY 2021, and an anticipated total of $66,598 in 2022.2 The totals reflect impacts from the COVID-19 pandemic and statewide shelter-in-place order. The data sources for farebox revenues featured in Table 3.1 are derived from SLO Transit’s FY 2019–2021 budget. 3.1.2 California Polytechnic State University – San Luis Obispo Zero Fare Agreement The City of SLO is home to California Polytechnic State University, San Luis Obispo (Cal Poly), which has an enrollment of 21,447 undergraduate and 840 graduate students as of the fall of 2020. Since 1985, Cal Poly has provided funding to the City transit systb em through a transit service agreement, allowing its students, staff, and faculty to ride the bus at no cost to the rider. The Cal Poly funding is derived from parking citation revenue on the campus. Cal Poly students, faculty, and staff comprise about 64 percent of the transit system’s riders based on a three-year average. The university encourages its students, faculty, and staff to utilize SLO Transit. The last service agreement was in effect from July 2011 through June 2016 and was initially extended in 2016 for a one-year period through June 2017 involving a 3 percent funding increase over the FY 2015–16 contribution by Cal Poly. The second extension involved a two-year extension from July 2017 through June 2019 and an annual contribution increase of 3 percent. A new service agreement was to be negotiated during this extension period. An addendum to the second extension was executed in July 2019 that extended the term through June 2020, extended service on Route 3A, and included a 3 percent contribution increase. The COVID-19 Shelter-in-Place order implemented in March 2020 necessitated a third extension of the 2011 transit service agreement. The term was extended for one year from July 2020 through June 2021. This agreement included an annual payment of $533,139 with quarterly payments of $133,285. The City reduced Cal Poly’s fourth quarterly payment for FY 2019–20 by 75 percent based on the reduced COVID-19 service levels and ridership. In July 2021, the fourth service extension was signed, extending service to June 2022. This agreement included an annual payment of $537,500 with quarterly payments of $134,375 and stipulates that service levels can be altered in response to ridership and that a new agreement will be negotiated over the extension period. In assessing the agreement relative to ridership, a comparison shows fares collected per passenger, based on the Cal Poly agreement and from general ridership (see Table 3.3). In FY 2018, the fare/passenger for Cal Poly ($0.77) was lower than that for the general public ($0.89). This was reversed in FYs 2019 and 2020 when fare/p assenger for Cal Poly was higher compared to that collected for the general public. The share of passenger revenue from Cal Poly increased at a higher rate compared to the share of Cal Poly ridership in those years. 2 Revenues include only passenger-purchased fares and do not include the Cal Poly subsidy agreement, which is detailed separately, in Section 3.1.2. Page 395 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 14 Table 3.3: Fares Per Passenger FY 2018 FY 2019 FY 2020 Ridership % Total % Total % Total Cal Poly Ridership 586,446 62% 639,685 65% 437,084 61% General Public 358,842 38% 342,310 35% 278,296 39% Annual Ridership 945,288 100% 981,995 100% 715,380 100% Fare Revenue % Total % Total % Total Cal Poly Agreement $453,697 59% $517,611 74% $433,175 69% Passenger Fares $318,164 41% $185,450 26% $196,892 31% Total $771,861 100% $703,061 100% $630,067 100% Fares/Passenger Cal Poly $0.77 $0.81 $0.99 General Public $0.89 $0.54 $0.71 System-wide $0.82 $0.72 $0.88 Source: City Ridership Reports; Fare revenue-NTD & Budget 3.1.3 Transportation Development Act (TDA) The Transportation Development Act (TDA) was enacted by the State Legislature in 1971 to make funds available for transit, pedestrian way and bikeway projects, transportation planning, ridesharing and street and road improvements. TDA funds are the largest sole source of operating revenue for most public transportation systems in the state. Funds for the TDA come from 1/4 cent of the retail sales tax (for LTF), and from sales taxes on diesel fuel (for STA). These funds are allocated annually by SLOCOG to eligible claimants under two funding programs: the Local Transportation Fund (LTF) and the State Transit Assistance (STA). Local Transportation Fund LTF tax revenues are collected by the Board of Equalization but administered locally through SLOCOG, which then allocates the revenue to local jurisdictions based on population. Local jurisdiction LTF contributions are made to RTA as a requirement of their membership in the Authority to fund the regional transit service. The spirit of the TDA statute guiding the use of LTF intends for the revenue to be prioritized for transit. This means that the funds are intended to be spent on transit projects to the extent that such projects are needed to fill “unmet transit needs that are reasonable to meet” before any LTF is spent on local streets and roads. The unmet transit needs process, by law, is conducted by SLOCOG. SLOCOG conducts the annual unmet needs process in consultation with the statutorily required Social Services Transportation Advisory Council (SSTAC). Members of the SSTAC participate in the review of the comments made Page 396 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 15 during the hearings. TDA funds can be used for capital or operations expenditures or a combination thereof and can provide an important source of local match for federal funding. Pursuant to the TDA, the City received LTF proceeds under Article 4 for transit operations and capital expenditures. The City of San Luis Obispo and San Luis Obispo County have, by prior agreement, removed the estimated Cal Poly student housing population (7,215) from San Luis Obispo County and added that population to the City of San Luis Obispo, hence increasing the City’s share of LTF. LTF revenues received were $1,160,677 in FY 2018, $1,548,644 in FY 2019, $1,558,960 in FY 2020, $1,571,874 in FY 2021, and an anticipated $1,550,000 in FY 2022. 3.1.4 G-20 Measure SLO residents passed a new city sales tax measure, G -20, in November 2020 that is anticipated to provide approximately $20 million annually to preserve and enhance quality of life by accomplishing a variety of objectives, one of which is for transportation improvements such as repairing potholes, reducing traffic congestion, and expanding bike lanes. SLO Transit will benefit from this new tax measure indirectly through City projects that enhance local operating conditions and multimodal access and connectivity. 3.2 State Transit Funding Sources 3.2.1 Senate Bill 1 The most recent development at the state level concerns the passage and signing into law of SB 1 (Beall) in April 2017. SB 1, The Road Repair and Accountability Act of 2017, provides the first significant, stable, and ongoing increase in state transportation funding in more than two decades. SB 1 is composed of a series of measures and revenue enhancements such as increases in the diesel and gasoline excise and sales taxes and vehicle registration fees. To raise a projected $52.4 billion over 10 years, changes to taxes and fees include: • A 12-cent increase in the gasoline excise tax • A 20-cent increase in the diesel excise tax • A 5.75 percent increase in the diesel sales tax • A new vehicle fee, which will annually charge drivers between $25 and $175, depending on the value of the vehicle • A $100 annual fee on zero-emission vehicles Several transit funding programs benefit from SB 1, including the State Transit Assistance Fund and State of Good Repair. 3.2.2 State Transit Assistance Fund The State Transit Assistance (STA) program is a second funding component of the TDA. Revenues are derived primarily through the state sales tax on diesel fuel and are allocated by the state legislature. Fifty percent of the revenue is allocated by the state based on county population within the jurisdiction of the regional transportation planning agencies, and the remaining 50 percent is allocated by the transit systems based on qualifying revenue such as passenger fares and other local sources. SB 1 increases STA apportionments significantly and can be used for both operations and capital. Page 397 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 16 The population share (PUC 99313) is a discretionary source in which SLOCOG has established eligibility criteria. Adopted from a SLOCOG staff report, the criteria factors are described below and funding allocation for the most recent fiscal year. STATE TRANSIT ASSISTANCE PROGRAMMING FY 21/22 Proposed Allocation by Jurisdiction 1 2 3 4 5 6 PUC 99314 PUC 99313 $2,049,481 Rev Allocation - Revised $135,256 Vehicle-Miles-of- Travel Reduced $500,000 Service Population Allocation $400,000 Degree of Regional Integration Allocation $400,000 Special Projects Contingency $614,225 $33k ↑ $50k ↓ $200k ↑ $200k ↑ $122k ↑ (FY 20/21 $102k) (FY 20/21 $550k) (FY 20/21 $200k) (FY 20/21 $200k) (FY 20/21 $492k) Updated Award % Award % Awarded in April Share for apportionment % Award LCTOP & Other a) Atascadero $1,822 0% $0 13.7% $54,800 $54,800 65% $35,620 $271 $92,513 $28,293 $123,600 $247,954 $172,000 $745,669 $200,530 $225,000 b) Morro Bay $2,044 0% $0 4.6% $18,400 $18,400 41% $7,544 $305 c) Paso Robles $0 2% $10,000 14.2% $56,800 $56,800 100% $56,800 $0 d) City of SLO $39,591 7% $35,000 24.2% $96,800 $96,800 73% $70,664 $5,899 e) County of SLO $0 0% $0 21.5% $86,000 $86,000 100% $86,000 $0 f) RTA $80,669 88% $440,000 NA NA NA NA NA $225,000 g) So. County Transit $11,130 3% $15,000 21.8% $87,200 $87,200 100% $87,200 $0 h) COG TransPlan/Prog/Audits $0 0% $0 NA $0 $0 0% 0 $225,000 i) Regional Vanpool Subsidies $0 0% $0 NA $0 $0 0% $0 $80,000 $80,000 j) Contingency $0 0% $56,172 $77,750 $133,922 SUB TOTAL $135,256 NA $500,000 NA $400,000 NA NA $400,000 $614,225 $2,049,481 GRAND TOTAL PROGRAMMED $2,049,481 Source: SLOCOG Column 1 – The revenue allocations “by operator” are determined by the SCO, proportional to the transit system fare box revenue, relative to statewide fare revenue from two years ago. Column 2 - Is based on an approved methodology for “Vehicle Miles Travel (“VMT”) Reduced” per transit operator. It is calculated based on average trip length and uses annual ridership by route data from FY 19/20. This apportionment benefits RTA most notably because RTA’s average trip length is significantly longer than other operators. Note: RTA does not receive a Service Population allocation. SLO Transit’s average trip lengths data has not been updated since FY 18/19. Column 3 - The service population is updated per 2020 Department of Finance projections and 2019 ACS 5-YR Pop Estimate (for unincorporated CDPs). Column 4 - “Degree of Regional Integration” represents improvements in coordination & consolidation with RTA. In FY 19/20, per agreement with SLO Transit, SLOCOG increased their percentage value from 53% to 71%, now 73%. Other percentage values have been essentially unchanged for the past four years, with the exception of SCT. SCT’s percentage was increased to 100% in 18/19 and 19/20, in anticipation of conso lidation into RTA. It was lowered to 73% for 20/21, but since integration was completed (January 2021), the percentage has been increased to 100%. Column 5 - Special Projects: 1. Low Carbon Transit Operations Program (LCTOP) (rows a-b, d). These amounts were consolidated in this year’s LCTOP programming for South County Transit, to be used for FY21/22 Operating Assistance for the new Routes 27 and 28. This is the “payback” for SLO Transit, Atascadero and Morro Bay. Page 398 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo May 2022 17 2. SLOCOG (row h,i). In row h, SLOCOG is recommended to receive $225k (flat from 20/21, row h). SLOCOG’s required oversight and coordination with transit operators on SRTP’s, audits, studies, and programming cannot be sustained with LTF funds and requires STA support. New row i represents support for the pass-through to SLOCOG’s Regional Vanpool program. These funds go to private vendors (Enterprise, etc.) to subsidize the cost of joining a vanpool. Due to a 5-year funding restriction, CMAQ is no longer available for Vanpool subsidies. Retaining the Vanpool program is critical to achieving the Air Quality benefits in the Sustainable Communities Strategy. Historically, the STA allocations have included a cash reserve in order to smooth periodic shortfalls in the fund. These funds helped minimize mid-year cuts, when they were needed after the SCO released a mid-year estimate that represented a substantial decrease. SLO Transit’s STA funding received was $143,846 in FY 2018, $282,289 in FY 2019, $431,004 in FY 2020, $234,814 in FY 2021, and an anticipated $247,954 in FY 2022. 3.2.3 State of Good Repair The State of Good Repair (SGR) program is the result of the passage of SB1 and provides approximately $105 million annually to transit operators in California for eligible transit maintenance, rehabilitation and capital projects. The SGR program benefits the public by providing public transportation agencies with a consistent and dependable revenue source to invest in the upgrade, repair and improvement of their agency’s transportation infrastructure, and in turn improve transportation services. These funds are allocated under the State Transit Assistance (STA) Program formula to eligible agencies pursuant to Public Utilities Code (PUC) section 99312.1. Half is allocated according to population and half according to transit operator revenues. Projects that solely expand capacity or service are not eligible projects. However, expansion of capacity within replacement projects to meet current or projected short-term service needs (for example replacing a maintenance facility with a larger facility or replacing a bus with a larger bus) are eligible. Assembly Bill (AB) 149 amends AB 107 providing the ability for transit agencies eligible to receive SGR funds for FY 2019-20 through FY 2022-23 to redirect these funds from projects as originally identified to address funding shortfalls in operating or capital expenses resulting from the impact of the COVID-19 pandemic. Prior to receiving funds from the SGR Program, SLOCOG is required to authorize the annual SGR Project List and to adopt a Governing Body Resolution. Below is an example of the FY 20/21 SGR programming action taken by the SLOCOG Board. This amount includes both regional discretionary and operator apportionments. FY 20/21 State of Good Repair (SGR) State of Good Repair Projects Jurisdiction SGR Request Regional Competitive Operator Apportionment Recommended MB City Park Transit Hub Improvements Morro Bay $119,000 $119,000 $379 $119,379 New RTA Bus Maintenance Facility RTA $378,000 $0 $20,222 * $20,222 Two Zero-Emission Electric Buses SLO Transit $378,000 $269,862 $8,239 $278,101 Total $875,000 $388,862 $28,840 $417,702 * RTA and SoCo Transit operator amounts. Source: SLOCOG Page 399 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 18 May 2022 According to Caltrans’ annual approved SGR project list, as the sub-recipient, the City was allocated $7,358 in FY 2018 for clean fuel vehicle, $7,064 in FY 2019 for automated vehicle location system, and $192,000 in FY 2020 for farebox replacement. An amount of $278,343 in FY 2021 was allocated for electric vehicle purchase, while $8,468 is allocated in FY 2022 for bus shelter replacement. Each potential recipient as listed in the SCO Allocation Estimate letter shall submit a list of projects to SLOCOG including the following: • A proposed list of projects to utilize, at a minimum, the estimated amount of SGR funding programmed for the recipient for the upcoming fiscal year. The recipient may include project information for future fiscal years but are expected to update the project list as needed each fiscal year and submit each year to the Department. This list must include the following: 1. Project Title 2. Proposed Project Description (Scope of Work) 3. Proposed Project Schedule (Start to Completion) 4. Project Location 5. Estimated Project Cost by Fiscal Year 6. Estimated Useful Life of the Improvement 7. Additional Project information required on the Project List template. SLOCOG collects and compiles all project lists from the operators within their region and submits one project list including the anticipated use of PUC Section 99313 and Section 99314 funds to Caltrans. In anticipation of the SGR Program’s September 1st deadline, SLOCOG establishes its own timelines in its efforts to collect project lists from transit providers within their region. Upon receiving the project lists, SLOCOG reviews the packets to ensure each candidate meets the following criteria: a. The project meets the SGR eligibility requirements. b. Contains Board Resolution from the operators governing body approving the project or operator has enclosed Short Range Transportation Plan that lists the project. c. Confirm that the project is appropriate for overall transit plan designed for the region. d. Verify the total estimated amount of SGR funds to be made available to the region agrees with the estimate letter issued by the California State Controller’s Office. e. Include any requirements the Regional Entity determines best to suit their respective regions and transit/transportation needs. After completion of their review, SLOCOG forwards the list of projects to Caltrans SGR staff for review. Page 400 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 19 May 2022 If a potential recipient misses the deadline for submittal, or submits incomplete/inaccurate project information, the potential recipient may submit a project list to be eligible for inclusion in the allocation of funds, or revise/correct project information, the following quarter by submitting the information electronically through CalSMART. The SCO will allocate all the revenue each quarter only to those potential recipients that have submitted timely and complete information. Funds will not be held for allocation to agencies who have submitted late project lists. 3.2.4 Proposition 1B – Public Transportation Modernization, Improvement, and Service Enhancement Account On November 7, 2006, California voters approved Proposition 1B, the Highway Safety, Traffic Reduction, Air Quality, and Port Security Bond Act of 2006. This act authorized the issuance of $19.925 billion in general obligation bonds to invest in high-priority improvements to the state's surface transportation system and to finance strategies to improve air quality. Among the programs contained in Proposition 1B is the $3.6 billion Public Transportation Modernization, Improvement, and Service Enhancement Account (PTMISEA). PTMISEA funds are to be used to fund various mass transportation projects, including rehabilitation, safety, or modernization improvements, capital enhancements or expansion, rail transit improvement, bus rapid transit improvements, the acquisition of rolling stock, and other similar investments. PTMISEA funds are to be dispersed according to the same formula used to distribute STA funds. Management and administration costs are not allowable for Proposition 1B funds. The program has sunset and transit agencies are spending down their remaining balances. Based on audited financial data, SLO Transit has been spending down its PTMISEA balance. Proposition 1B PTMISEA funds received for vehicle procurement and capital improvements included $146,598 in FY 2015; $51,823 in FY 2016; and $8,118 in FY 2017. There was an unearned balance of $4,888 as June 30, 2017. 3.2.5 California Air Resources Board – Low Carbon Transit Operations Program The Low Carbon Transit Operations Program (LCTOP) is one of several programs that are part of the Transit, Affordable Housing, and Sustainable Communities Program established by the California Legislature in 2014 by Senate Bill 862 (SB 862). The LCTOP was created to provide operating and capital assistance for transit agencies with the goal of reduc ing greenhouse gas (GHG) emissions and improve mobility, with an emphasis on serving Disadvantaged Communities (DAC) and low-income communities. This program is administered by Caltrans in coordination with the California Air Resources Board (CARB) and the State Controller’s Office (SCO). These funds are part of the State Cap-and-Trade program and are derived from annual auction proceeds in the GHG Reduction Fund. CARB issues competitive grant solicitations for the Air Quality Improvement Program (AQIP) and Low Carbon Transportation Greenhouse Gas Reduction Fund Investments pursuant to AB 118. Each fiscal year, CARB must submit a proposed funding plan to its board for approval. The funding plan serves as the blueprint for expending the AQIP funds appropriated to CARB in the state budget. Annual funding allocations could aid in future procurements of low- or zero-emission transit and support vehicles. Page 401 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 20 May 2022 Approved projects in LCTOP could support new or expanded bus or rail services, expanding intermodal transit facilities, and potentially equipment acquisition, fueling, maintenance, and other costs to operate those services or facilities, with each project intended to reduce greenhouse gas emissions. SB 862 continuously appropriates 5 percent of the annual auction proceeds in the Greenhouse Gas Reduction Fund for LCTOP, beginning in FY 2015–16. According to SLOCOG staff reporting on LCTOP, since the formula distribution to operators is so small, and the required monitoring and project tracking and reporting is so extensive, it is preferable to merge smaller operator apportionments and regional discretionary funding into one or two projects. Based on the LCTOP project lists, SLO Transit staff requested LCTOP funding toward the purchase and deployment of real-time bus stop information technology at high boarding stops based on SLO Transit’s 2017 Bus Stop Analysis. In FY 2020, SLO Transit received $39,999 in LCTOP funds. SLO Transit budget documents indicate that the agency did not receive LCTOP funds in FY 2021 and does not anticipate receiving any in FY 2022. As an example of the project selection process, in response to SLOCOG’s call for projects in November 2019, SLO Transit requested LCTOP funding as partial funding for two zero- emission electric buses to expand the SLO Transit fleet. The LCTOP grant application review committee scored this project the lowest among the three applications submitted for funding because this funding request is for fleet expansion, according to the City’s adopted 2017-22 Short Range Transit Plan (SRTP) recommendations. It has historically been the practice of SLOCOG to fund replacement vehicles over expansion vehicles. As such, staff did not initially recommend any regional discretionary LCTOP funding for this project. However, the City is in discussions with Pacific Gas & Electric (PG&E) to exercise a contract to participate in their “E-Fleet Ready Program” in which PG&E will build-out the electric vehicle (EV) infrastructure at the City’s Transit Operations and Maintenance Facility to support EV charging at no cost. The execution of the contract is contingent on the procurement of electric vehicles. Since SLO Transit is further along in implementing their electric vehicle charging infrastructure plan, both SoCo Transit and SLOCOG staff agree d that the initial funding recommendation towards the SoCo Transit project, which scored higher for LCTOP, be deferred until next fiscal year. The funding table is below. FY 19/20 Low Carbon Transit Operations Program (LCTOP) * Includes SoCo Transit, RTA, Morro Bay, and Atascadero 99314 amounts ** Includes SLO Transit 99314 amount *** Defer $250,000 for SoCo Transit until next fiscal year (see discussion below). Note: Amount are based on FY 19/20 SCO LCTOP apportionments Source: SLOCOG Score LCTOP Project Title Lead Agency LCTOP Request A) Regional Competitive B) Operator Apportionment Total Recommended 126 Continuation of Operating Assistance for Routes 27 and 28 in FY 20/21 SoCo Transit $267,000 $267,000 $0 $267,000 120 Two Replacement Zero-Emission Buses and Equipment SoCo Transit $250,000 $0*** $27,694* $27,694 95 Two Zero-Emission Electric Buses for Fleet Expansion SLO Transit $517,000 $245,864 $10,867** $256,731 Page 402 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 21 May 2022 3.3 Federal Revenue Sources The Federal Transit Administration (FTA) provides financial and technical assistance to local public transit systems. Since 1964, the FTA has partnered with state and local governments to create and enhance public transportation systems, investing more than $11 billion annually to support and expand public transit services. The FTA provides annual formula grants to transit agencies nationwide as well as discretionary funding in competitive processes. The most recent development concerning the provision of federal transportation funding support has been the passage of The Fixing America’s Surface Transportation Act (FAST Act), signed into law by President Obama on December 4, 2015. The FAST Act is the first law enacted in more than a decade that provides long-term funding certainty for transportation. In FY 2016, the FTA had a funding allocation of $11,789 billion, which it disperses to states and other recipients through a combination of formula and discretionary grants. Retroactively effective on October 1, 2015, the FAST Act authorizes transit program funding for five years through September 30, 2020. The recent signing of the federal Infrastructure Investment and Jobs Act reauthorizes a new transportation bill. The following table lists the formula and competitive discretionary grant opportunities under the FAST Act: Source: Federal Transit Administration 3.3.1 FTA Section 5307 Urbanized Area Formula Funding Program The Urbanized Area Formula Funding Program makes federal resources available to urbanized areas for transit capital and operating assistance, and for transportation planning and related planning in urbanized areas. An urbanized area is a census-designated area with a population of 50,000 or more as designated by the US Department of Commerce, Bureau of the Census. Because SLO Transit operates in a small-urbanized area between 50,000 and 200,000 people, the City has used these funds for both operating and capital expenditures. Federal transit funds are allocated in SLO County to the three designated small-urbanized areas (UZAs) in SLO County. Those UZAs are Arroyo Grande-Grover Beach (Southern area); San Luis Obispo (Central area); and El Paso de Robles-Atascadero (Northern area). The 5307 program includes formula revenues and the small transit intensive cities program formula f unds. Formula Discretionary Section 5307: Urbanized Area Formula Funding Program Sections 5303, 5304, and 5305: MPO/Statewide/Non-MPO Transportation Planning Section 5310: Enhanced Mobility of Seniors and Individuals with Disabilities Section 5309: Capital Investment Grant program (New Starts, Small Starts, Core Capacity) Section 5311: Rural Formula Programs Section 5337: State of Good Repair (High Intensity Fixed Guideway and High Intensity Motorbus) Section 5329: Public Transportation Safety and Oversight Section 5339: Bus and Bus Facilities and No and Low Emission Page 403 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 22 May 2022 The apportionment formulas used by FTA incorporate various performance measures including passenger miles, vehicle revenue miles and hours, passenger trips, population, and population density. Federal transit urbanized grant funds in the Central area under the FTA Section 5307 program are administered by the City of SLO in coordination with the San Luis Obispo Urbanized Area Technical Committee. A Program of Projects (POP) is developed in consultation with SLOCOG and other parties, and includes funding for SLO Transit and SLORTA, which operate within urbanized areas. Projects range from preventive maintenance and bus capital repair to bus replacement and transit operations. The draft POP is approved by the SLO City Council and forwarded to SLOCOG for final approval and inclusion in the FTIP. According to City budget documents, federal 5307 funding assistance grants received were $1,441,620 in FY 2018, $1,484,870 in FY 2019, $917,175 in FY 2020, $552,007 in FY 2021, and an anticipated $1,897,234 in FY 2022. When compared to RTA financial projections, the City amounts in FYs 2018 and 2019 were 62 percent and 64 percent of the 5307 allocations for the Central area, with the remaining allocated to RTA. SLOCOG’s funding summary provides that Section 5307 is formula driven. As a matter of comparison, Santa Barbara County Association of Governments (SBCAG) a dopts the transit project selection procedures for the federal Fiscal Year FTA 5307 Program cycle and initiates a countywide call for projects. Caltrans Division of Mass Transportation is the federally designated recipient of FTA 5307 funding for small urbanized areas in California. Local projects that are funded with FTA 5307 funds are selected by SBCAG as the Metropolitan Planning Organization, in consultation with the State and transit operators. SBCAG is required by federal regulation to adopt procedures that will be used to select projects for FTA 5307 funding. Any public agency with public transit capital and operating funding needs within, to\from, or between urbanized area(s) in Santa Barbara County may apply for FTA 5307 funding. Generally, FTA 5307 funds are programmed to projects in three-year cycles and are used within the corresponding urbanized area. If priority needs are being met in urbanized areas, they can also be used to support “regional” services to or from an urbanized area and even outside urbanized areas. SBCAG and transit operators collaborate on the development of a project scoring system that is adopted by the SBCAG Board of Directors. The scoring system prioritizes projects for funding in each urbanized area on the basis of mobility needs and not use formulas or predetermined percentages to fund modes or jurisdictions, consistent with 23 CFR Part 450.222(b). The SBCAG Board reserves the right to modify these procedures in consultation with the designated grantees in each urbanized area at any time to promote the most efficient and effective use of FTA 5307 funding in Santa Barbara County. 3.3.2 Coronavirus Aid, Relief, and Economic Security (CARES) Act Under the Coronavirus Aid, Relief, and Economic Security (CARES) Act, SLO Transit received $1,390,418 in pandemic relief to cover operating and capital expenditures in FY 2020 and $2,805,689 in FY 2021. Of the FY 2020 funds, $1,350,230 has been designated to reimburse 100 percent of the FY 2019-20 operations costs and losses in revenues incurred from February 1 through June 30, 2020. The remaining FY 2020 CARES Act funds reimbursed FY 2020-21 expenditures, and the unused balance of conventional state and federal funds will be used to support SLO Transit services in later years once all CARES Act funds have been expended. The American Rescue Plan Act (ARPA), enabled in March 2021, may provide additional stimulus funding for transit. Page 404 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 23 May 2022 3.3.3 FTA Section 5339 Bus and Bus Facilities Program The FTA Section 5339 program is designed to assist operators with the replacement, rehabilitation, and purchase of vehicles and related equipment as well as the construction of bus-related facilities, including technological changes or innovations to modify low - or no- emission vehicles or facilities. Funding is provided thr ough formula allocations and competitive grants. A sub-program provides competitive grants for bus and bus facility projects that support low- and zero-emission vehicles. The federal share is not to exceed 80 percent of the net project cost. The FTA apportions a discretionary component and a small urban (population 50,000 to 200,000) formula component to governors of each State annually. Caltrans’ Division of Rail and Mass Transportation (DRMT) has been delegated the designated recipient respo nsibilities by the Governor and is the direct recipient for these funds. DRMT administers these funding components to eligible sub-recipients which include public agencies and private non-profit organizations engaged in public transportation. Caltrans releases an annual summary of FY Section 5339 allocations to small-urbanized areas (UZAs) in the state. The SLOCOG financial summary document includes that Section 5339 provides formula capital funding to replace, rehabilitate and purchase buses and related equipment and to construct bus-related facilities. A summary of allocations to SLO County UZAs is presented as follows: UZA FFY 2018 FFY 2019 FFY 2020 FFY 2021 Arroyo Grande- Grover Beach, CA $112,791 $103,319 $107,535 $99,112 El Paso de Robles- Atascadero, CA $134,864 $123,538 $128,577 $118,508 San Luis Obispo, CA $147,954 $135,129 $141,057 $130,010 Total Allocations $395,609 $361,986 $377,169 $347,630 Source: Caltrans, DRMT SLO Transit received $132,084 in FTA Section 5339 capital assistance in FY 2017 –18 toward the purchase of replacement vehicles. Based on National Transit Database (NTD) reports, SLO Transit did not report 5339 funds in FY 2019, 2020, or 2021. 3.3.4 Congestion Management and Air Quality Improvement Program The Congestion Management and Air Quality (CMAQ) Improvement Program funds transportation projects or programs that reduce carbon monoxide, ozone, and particulate matter emissions. The FAST Act provides just over $12 billion in CMAQ funding over the five years of the authorization. Eligible projects for CMAQ include but are not limited to: • Transit vehicle engine retrofits and vehicle replacements • Street sweeper and school bus engine retrofits and vehicle replacements • Transit service improvements • Traffic flow improvements • Bicycle and pedestrian improvements Page 405 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 24 May 2022 • Travel demand management Operating assistance is limited to new transit, commuter and intercity pass enger rail services, intermodal facilities, and travel demand management strategies, including traffic operation centers, inspection and maintenance programs, and the incremental cost of expanding these services. CMAQ funds are available in federal air quality nonattainment areas. The funds are allocated by SLOCOG in the San Luis Obispo County region. SLO Transit utilizes CMAQ funding as available for the purposes of replacing compressed natural gas buses. There wa s $856,000 in FY 2016–17 and $761,000 in FY 2017–18 in CMAQ funding programmed into the 2017 Federal Transportation Improvement Plan. Based on budgeting documents, SLO Transit did not receive CMAQ funds in FY 2019, 2020, or 2021. 3.4 Future Revenue Considerations SLO Transit currently relies on a myriad of funding sources from local, state, and federal levels. Cooperative arrangements, such as with Cal Poly, provide SLO Transit with additional resources to sustain service at optimal levels. At the state level, there are several recently adopted funding mechanisms for transit capital and operations. As mentioned previously, SB 508 was passed in October 2015 and amends key provisions of the TDA. Under the new law, other local revenues can prop up the farebox. To mitigate declines in future passenger revenue, SLO Transit could further evaluate the market for advertising revenue and review opportunities without compromising fleet operations. In addition, SB 508 exempts certain operating cost categories used to determine compliance with required farebox ratios, including certain fuel, insurance, and claims settlement cost increases beyond the change in the Consumer Price Index. Startup costs for new transit services are also exempted for up to two years. Supplemental revenues would serve in providing a local match for state and federal grants to fund transit expansion. AB 90 and AB 149, passed in recent state legislative sessions, continue many of the farebox exemptions, and relief of other TDA eligibility criteria and penalties through FY 2022-23. Of note in AB 149 is the allowance of federal funds to count as “local funds” toward farebox recovery. In short, given the competitive nature of grants, the city ought to continue reviewing additional grant opportunities. 3.5 Expenditures 3.5.1 Operating Expenditures Operating expenditures are inclusive of administration, purchased transportation, maintenance, and operations. The financial plan uses data derived from the City’s NTD reports and SLO Transit budget documents. Expenditures are forecasted to increase at 3.2 percent annually indexed to inflation and cost-of-living adjustments. SLO Transit’s operating expenditures totaled $3,532,310 in FY 2018 and $3,533,504 in FY 2019. In FY 2020, operating expenditures totaled $3,669,374, with $2,548,971 going to operations, $486,651 to maintenance, $356,946 for general administration, and $276,806 in indirect costs. In FY 2021, operating expenditures totaled $4,269,674, with $2,794,565 going to operations, $602,500 to maintenance, $590,267 for general administration, and $282,342 in indirect costs. In 2022, SLO Transit anticipates operating expenditures to total $4,311,326 with Page 406 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 25 May 2022 $2,837,720 going to operations, $606,100 to maintenance, $579,517 for general administration, and $287,989 in indirect costs. The City’s approved 2020 cost allocation plan shows the portion of central government services costs directed to transit using an allocated unit basis. The cost allocation plan shows costs totaling $321,727 as indirect cost for transit. These costs include the following services: CITY CENTRAL GOVERNMENT SERVICES ALLOCATED TO TRANSIT 1. Building Charge 2. City Council 3. Administration 4. City Attorney 5. City Clerk 6. Finance 7. Network Services 8. IT Support Services 9. Information Services 10. Finance Support Services 11. Human Resources 12. Risk Management 13. Wellness Program 14. Public Works Administration 15. Facilities Maintenance 16. CIP Project Engineering 17. Transportation/Plan Engineering 3.5.1 Capital Expenditures Capital expenditures encompass vehicle replacement and bus stop/shelter improvements. The financial plan uses FY 2019–20 budget data as a baseline as well as projected capital forecasts based on the City’s fleet purchasing and capital improvement plans. SLO Transi t reports a total of $231,999 in capital expenses for FY 2020, $3,120,000 in FY 2021, and an anticipated $1,560,000 in FY 2022. The City has been working through partnerships with the SLO County Air Pollution Control District and Pacific Gas & Electric to reconfigure the bus yard and construct charging infrastructure to prepare for the future electrification of transit vehicles. The transition to electric transit vehicles will continue into the foreseeable future. Future consideration of infrastructure investment, addressing a five-year capital strategy will be addressed in the City’s next Short Range Transit Plan (SRTP). Page 407 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 26 May 2022 4.0 Regulatory Environment This section addresses the regulatory environment in which SLO Transit operates. As a recipient of various state and federal funds, the City of San Luis Obispo (City of SLO) is obligated to comply with many state and federal regulatory requirements. This section discusses which regulatory requirements the City of SLO is responsible for, opportunities for administrative and cost efficiencies in fulfilling these requirements, and transit’s role and importance in the overall sustainability of the City of SLO. A greater description of funding sources and how they are apportioned and allocated is provided in the previous Chapter 3. 4.1 Federal Requirements The City of SLO is a recipient of Urbanized Area Formula Funding (49 United States Code [USC] 5307) from the Federal Transit Administration (FTA). The City of SLO in coordination with the San Luis Obispo Council of Governments (SLOCOG) and the San Luis Obispo Urbanized Area Technical Committee, a committee established by SLOCOG, are responsible for the administration of the federal funds to SLO Transit. To receive federal transit funding, all transit-related projects must be included in a federal Program of Projects (POP). Projects range from preventive maintenance and repair to bus replacement and transit operations. A draft POP is developed through a collaborative process led by SLOCOG in coordination with other stakeholders, including SLO Transit and San Luis Obispo Regional Transit Authority (SLORTA). Once a draft POP is approved by the SLO City Council, it is forwarded to SLOCOG and recommended for approval and inclusion in the Federal Transportation Improvement Plan (TIP). After the POP is finalized and federal funds are awarded, there are many plans, programs, and processes required by the FTA to monitor the responsible and effective utilization of federal awards. These requirements are listed below: Programmatic Requirements: • Agency coordination with SLOCOG, serving as the metropolitan planning organization (MPO), State, and FTA for required plans (ongoing effort with varying time horizons) o Statewide and Federal Transportation Improvement Programs o Program of Projects o Metropolitan Transportation Plan o Unified Planning Work Program o Long-range Statewide Transportation Plan • Public Transit Agency Safety Plan (update required annually) o Small public transit providers (<100 vehicles in peak revenue service across all fixed-route modes or any one non-fixed-route mode) can create their own plan or participate in a state-sponsored plan. • Transit Asset Management (TAM) Plan (full plan updated every four years) o Tier II providers (<100 vehicles across all fixed-route modes or <100 vehicles in one non-fixed-route mode) can create their own plan or participate in a group plan. Page 408 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 27 May 2022 o TAM serves as an important source of data to gauge the life and utilization of the transit system’s capital assets. o TAM is a business model that prioritizes funding based on the condition of transit assets in order to achieve or maintain transit networks in a state of good repair (SGR). o SLO Transit’s last TAM plan was completed on June 18, 2017: ▪ Includes performance targets through 2022 ▪ Asset inventory and conditions for: o 17 revenue vehicles o 1 support vehicle o 1 maintenance facility • Title VI Program (update required every three years) • Equal Employment Opportunity Program (update required every four years) Operational Requirements: • Drug and alcohol testing program (ongoing) • Americans with Disabilities Act complementary paratransit service (ongoing) • Vehicle procurement processes (ongoing) Reporting Requirements: • Certification of assurances (required annually) • National Transit Database reporting (annual reporting required for reduced reporters with <30 VOMS) • Grant application, monitoring, and reporting (ongoing) • Disadvantaged Business Enterprise (goal update/submission required every three years) • Triennial review (review conducted every three years) o One of FTA’s management tools for examining grantee performance and adherence to current FTA requirements and policies. o The City’s most recent FTA triennial review took place in 2019 and covered 21 compliance areas. ▪ No deficiencies were found with the FTA requirements in 17 areas. ▪ Deficiencies were found in the areas of Financial Management and Capacity, Technical Capacity – Award Management, Procurement, and Title VI. ▪ The City responded to all deficiencies in letters dated July 16 and 24, 2020, detailing its corrective action steps. All have been addressed. 4.2 State Requirements The City of SLO is eligible to receive funding from the state, made available through various programs. California’s Transportation Development Act (TDA) is one such funding source. To Page 409 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 28 May 2022 initiate the process of receiving TDA funds, the City of SLO must submit a claim to SLOCOG. To continue receiving TDA funds, the City of SLO must undergo a number of compliance actions including completing a financial compliance audit of the TDA program funds within six months of the end of the fiscal year, a triennial performance audit, and the Transit Operator Financial Transactions Report submitted to the State Controller within seven months after the end of the fiscal year. To aid SLOCOG’s compliance requirement under law to actively monitor transit system performance, the City of SLO is also responsible for submitting quarterly performance reports to SLOCOG. Further, the City of SLO participates in the Regional TIP planning process under Senate Bill 45 and California Transportation Commission State TIP guidelines. The Regional TIP is a product of the collaborative planning process enacted to create the POP and Federal TIP, as described above. Through this process, the City of SLO must coordinate with SLOCOG to ensure all transit projects of interest are included in the TIPs in order for the projects to be eligible to receive state funding. The Regional TIP must be updated every two years. The City of SLO is also eligible to receive SGR funds, which are made available for eligible transit maintenance, rehabilitation, and capital projects. For a project to be eligible for state SGR funding, the project must align with state SGR program goals and must be included on SLOCOG’s SGR project list. Project details, such as the schedule, location, estimated costs, and estimated useful life of the improvement, should be included in the SGR project list. Low Carbon Transit Operations Program (LCTOP) funds are also available to the City of SLO for operating and capital assistance for transit agencies to reduce greenhouse gas emissions and improve mobility. Eligible recipients must apply to the state to receive these funds and, once awarded, a progress report detailing the project status with an itemized list of expenditures must be submitted every six months until project closeout. 4.3 Transit’s Role in Sustainability The City of SLO’s Climate Action Plan for Community Recovery establishes a community-wide goal of achieving complete carbon neutrality by 2035. Achieving a shift in mode split is one of the six pillars, or areas of focus, the plan identifies as necessary to achieving the overall goal. The aim of the mode split is to decrease the number of single-occupancy vehicle trips for in- town trips, shifting the mode used for these trips to low emissions transit vehicles. To achieve the desired mode shift, the plan supports the implementation of the City’s Electrification Strategic Plan, which aims to increase the number of electric transit vehicles in the region while retiring fossil fuel-burning vehicles. The plan also supports a reduction to transit headway in the Short-Range Transit Plan, which would make transit a more convenient and desirable mode for residents. Through these goals, this climate plan identifies transit as a key agent in achieving carbon neutrality. Four goals established in the Circulation Element of the City of SLO’s General Plan point to the increased importance of public transit in the region: reducing dependence on single-occupancy vehicles, promoting safety for all modes, funding alternative modes of transportation, and supporting traffic reduction activities. Bolstering public transit in the region is a strong step toward achieving each of these goals established by the City. Additionally, the Safety Element of the City of SLO’s General Plan outlines the need for a coordinated emergency response system throughout the state as well as for hazard assessments and emergency response plans from transportation agencies and companies Page 410 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 29 May 2022 operating in the SLO area to aid in the evacuation of citizens, should an emergency necessitate it. This includes public transit. The City of SLO’s Active Transportation Plan emphasizes the importance of public transit as a key component in achieving the City’s active transportation goal of empowering residents with the ability to choose from various modes of transportation other than a single-occupancy vehicle. Together, these plans guide the development and functioning of the City of SLO ’s transportation infrastructure and services offered and speak to a greater demand for public transit and the overall increased importance placed on transit’s role in the City of SLO and the region. While the demand for transit to fulfill various goals and obligations of the City of SLO is growing, flexible funding sources to support transit activities are few. As an enterprise program within the City budget, public transit uses state and federal grant funds and locally generated farebox revenue to fund services offered. Page 411 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 30 May 2022 5.0 Opportunities – Collaboration/Outsourcing Transit agencies are obliged to comply with regional, state, and federal funding requirements. The administrative requirements can be challenging; however, local agencies have various potential means to address them. Opportunities that may be considered for the City of San Luis Obispo are provided below in effort to improve administrative and operational efficiencies, or funding allocation, for the transit system. Both collaboration and outsourcing opportunities are addressed and include: 1. Status Quo 2. Collaboration of Discretionary Grant Applications 3. Collaboration of Auxiliary Functions 4. Capital Cost Contracting 5. Cooperative Procurements 6. Alternate Delivery 7. Regional Discretionary Funding Amendments 8. Consolidation with RTA 5.1 Status Quo a. Description: The status quo assumes current administrative and operational procedures using existing direct and indirect City staffing and resources to provide transit service delivery within the City. b. Impact to City: Transit administration is in-house (exceptions being contracted bus operations and maintenance, and conduct of special studies) which provides internal network and ability to plan, coordinate, and deliver transit service more seamlessly while meeting other City goals (e.g. Climate Action Plan, General Plan policies, multimodal transportation plan, etc.). c. Opportunities/Benefits: Decision-making and direction of the transit service does not require involvement by other outside peer agencies. As a result, more rapid action could be taken to modify the service as desired. No consideration by City is required on repercussion of changes beyond city service area. Partnership with Cal Poly for transit service remains mainly unobstructed. Local control of the transit system is fully maintained. Decision-making remains solely with the City Council on all aspects of the service including operations, funding, planning, and administration. Short- and long-term potential cost savings are borne from City action. Enterprise Fund program within the City enables degree of funding flexibility to generate dedicated revenue. d. Constraints/Drawbacks: Full administrative costs to operate the service including direct and indirect government spending by the City are included in transit operations costs. Transit competes with other City programs for constrained central city government staff resources and assistance. Page 412 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 31 May 2022 5.2 Collaboration of Discretionary Grant Applications a. Description: The City and other partner agencies, such as RTA, jointly prepare and submit discretionary grant applications and other competitive funding sources for common projects and programs as well as for receiving common community benefit. b. Impact to City: Possible reduced demand on City direct and central government staff resources, thereby increasing the return on investment in pursuing the grant. Would require additional coordination with partners for funding. c. Opportunities/Benefits: Collaboration opens additional opportunity for the City to pursue grants and revenues that it could not otherwise pursue on its own, whether due to project scope and benefit, staff constraints, or other eligibility factor. Collaboration on grants and level of staff commitment can be scaled based on type of project and pursuit requirements. Shared resources such as joint use or development of an asset or service may be possible through a collaborative grant. Increased partnership with local agencies could result, with additional leverage such as local match and more regional presence to pursue larger grants. Additional intellectual capital and capability would also be broadened and developed for grant pursuits. City can continue to pursue funding on its own as needed. d. Constraints/Drawbacks: Additional coordination efforts among agencies for funding opportunities and in preparing a unified grant. Requires decision-making for selecting lead agency/sponsor of a multiagency grant. Proposed projects selected by each agency must be eligible and meet grant funding criteria. 5.3 Collaboration of Auxiliary Functions a. Description: The City and other partner agencies, such as RTA, jointly provide auxiliary transit services that enhance public information such as advertising and marketing, as well as customer service. Functional collaboration could also include other services like routine light maintenance such as bus cleaning and washing. b. Impact to City: These auxiliary services could be provided through a number of means such one of the partner agencies or through a third-party vendor/organization. Reduced city staff to provide these functions may be possible. Payment for services or in-kind contributions would occur but at reductions over current expenses. c. Opportunities/Benefits: Collaboration on these functions could result in some possible cost savings through access to larger audiences and mix of marketing channels, and from being a “one-stop shop” for local and regional transit services. There could be increased public visibility and perception of one service that crosses jurisdictional boundaries from a more central approach to customer facing services. Bus cleaning and washing could be handled at one facility rather than two, in light of near -term adjacent parking facilities for each agency’s vehicles, resulting in some possible cost and space savings. d. Constraints/Drawbacks: City would lose a degree of autonomy in marketing and advertising the transit service, both from a content and placement perspective. Some level of cleaning schedule of two bus fleets would be required plus increased use of the wash facility. Page 413 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 32 May 2022 5.4 Capital Cost of Contracting a. Description: FTA allows eligible service contracts to be funded using capital funds rather than operational funds. b. Impact to City: Minimal impact on accounting, reporting, and federal fund draw down. Minimal additional programming with SLOCOG through its program of projects. The City is beginning to utilize this mechanism. c. Opportunities/Benefits: This is intended to assist with the capital consumed over the course of the service contract and creates opportunities for transit providers to realize local match savings, as federal match shares are higher (up to 80 percent) for capital assistance rather than match rates for operational assistance grants (50 percent), which would traditionally be required for expenses related to contracting ser vice. d. Constraints/Drawbacks: The City must keep some form of contracting with an outside vendor for preventative maintenance and/or vehicle lease, at a minimum, to claim capital cost of contracting, given this mechanism is based on use of contractor assets for the transit system. 5.5 Cooperative Procurements a. Description: The City and other partner agencies, such as RTA, jointly procure goods and services such as vehicles and bus equipment, parts, bus stop amenities, technology assets, and other services. b. Impact to City: Possible reduced demand on City direct and central government staff resources, thereby increasing the return on investment in cooperative procurements. Would require additional coordination with partners for funding. A change in procurement procedures may be needed. c. Opportunities/Benefits: Opens additional opportunity for the City to attain economies of scale in procurement and better purchasing terms that it could not otherwise receive on its own, whether due to project scope and size, staff constraints, or other eligibility factor. Cooperative procurements may save administrative costs while maximizing potential benefits for all participating parties. This approach could be used for a variety of needs, including securing joint fuel contracts, constructing shared use assets such as a bus wash facility, or installing shared electric vehicle charging stations. Collaboration on procurement and level of staff commitment can be scaled based on type of project and pursuit requirements. Increased partnership would be established, while building intellectual capital and capability on joint purchases of different types and scale. City could still maintain option to continue pursuing its own procurement of items relevant only to its system as needed. d. Constraints/Drawbacks: Additional coordination efforts and timing among agencies for procurement of like goods and services. Changes in procurement method and/or software upgrades may be needed. Changes in accounting, reporting and programming of funding among agencies might also occur, including decision-making for selecting the lead agency/sponsor of the procurement. Page 414 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 33 May 2022 5.6 Alternative Delivery a. Description: Advances in transit service delivery such as microtransit and technology innovation. Microtransit is defined by the FTA as follows: IT-enabled private multi-passenger transportation services, … that serve passengers using dynamically generated routes , and may expect passengers to make their way to and from common pick-up or drop-off points. Vehicles can range from large SUVs to vans to shuttle buses. Because they provide transit - like service but on a smaller, more flexible scale, these new services have been referred to as microtransit. [TCRP Research Report 188]. Users would tap into technology, generally with a smartphone, to schedule and pay for a ride. b. Impact to City: Microtransit would radically change how certain areas within the City would be served by transit. A pilot project could first be implemented for a certain time period to gauge accessibility, connectivity to other transportation modes, cost, consumer preferences, and overall performance relative to established goals. c. Opportunities/Benefits: Microtransit provides the ability for a passenger to book a trip that will take them on the fastest route, thus making the service more attractive. Different branding from fixed route bus is possible. The service may also convey a sense of security for some users relative to the fixed route. Flexible scheduling of microtransit could be provided to serve those outside normal fixed route operating hours. d. Constraints/Drawbacks: Microtransit is a low-capacity service serving fewer people compared to fixed route buses and resulting in a higher cost per passenger. Its application would have limitations both from a capacity and cost standpoint. For example, this service would not function to transport a large crowd from a particular designated stop at once. New smaller vehicles would be needed, though options to procure vehicles such as leasing or used could reduce initial capital investment. 5.7 Regional Discretionary Funding Amendments a. Description: As described in Chapter 3, SLO Transit receives funding from local, state, and federal sources. Each source has their own apportionment and allocation method, such as formula based using specific criteria to divide revenue among eligible recipients, and discretionary based which enables the administering agency to determine how to divide the funds. Changes, or alterations, to these existing criteria or discretionary actions would occur, primarily by SLOCOG. b. Impact to City: Changes to how transit funds are awarded and allocated would directly impact funding levels for SLO Transit. The change in funding methods could affect not only revenue amounts, but other considerations such as different information needed for eligibility and fund application, timing of fund receipt, and monitoring and reporting, among other potential modifications. c. Opportunities/Benefits: Shifts to different methodologies could benefit SLO Transit should the new eligibility or performance criteria weigh in favor of the City’s delivery of service. For example, funding based on project merits or performance indicators would substitute for formulas that rely on other factors such as population. d. Constraints/Drawbacks: Given finite revenue amounts, increases to one agency would result in decreases to another. SLOCOG, which has discretion over several revenue sources for transit, would be required to evaluate, adopt, and implement new funding Page 415 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 34 May 2022 requirements, and determine regional implications on the countywide transportation system. Several other revenue sources are allocated based on federal or state regulations, leaving little discretion for change. 5.8 Consolidation with RTA a. Description: SLO Transit would be integrated into RTA. Full integration would include RTA annexing the City service area into regional transit services. b. Impact to City: City would relinquish independent control of the transit system and its assets to the regional provider but maintain membership on the RTA board. City staff would have very minimal to no further responsibility for transit administration and service delivery. RTA would directly claim City’s share of transit funding. c. Opportunities/Benefits: Integration would provide more seamless services to the customer wishing to travel within the region. Depending on brand identity among the various regional services, there could be a standard fare system and more connectivity to additional destinations. Consolidating transit service into one organization (i.e., acting as a single funding recipient) has the potential to produce savings by reducing duplication of administration and management, incorporating more specialized transit administrative functions, and service efficiencies.3 As previously noted, SLO Transit’s KPIs relative to both industry norms and SLO County peers, performs effectively and efficiently. Further, as previously presented, SLO Transit also provides the greatest number of vehicle service hours per full time equivalent, relative to County peers. Further, SLO Transit outperforms RTA in performance measures especially in terms of cost per VSH hour (76.83% less) and farebox ratio (16.09% more). SLO Transit relative to County peers, of note: ✓ SLOT has the highest ridership (total passengers). ✓ SLOT has the lowest cost per vehicle service hour (VSR) except for Morro Bay. ✓ SLOT has the lowest operating cost per passenger. ✓ SLOT operates the greatest number of VSRs per full-time (employee) equivalent (FTE). ✓ SLOT has the highest farebox ratio. d. Constraints/Drawbacks: City no longer has full control of the service. City’s contribution of transit funds to the regional service may not equate to receiving equivalent transit services within the City. Cost performance metrics for a larger system using in-house drivers are not as competitive as the City’s current performance indicators using contracted services. Lack of City control of the service might result in transit not being able to help fulf ill City transportation and sustainability goals. 3 Recent consolidation of South County Area Transit into RTA included RTA having made an estimation of potential cost savings of approximately $78,000. This figure has not been validated as having been realized. Page 416 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 35 May 2022 6.0 A Way Forward - Recommendations In defining a path forward informed by the opportunities identified in Chapter 5, a likely scenario includes a combination of actions to be considered. While SLO Transit has expressed concern regarding funding priorities and allocation through existing policies and procedures on a regional basis, it is imperative that the City remain pro-active in seeking and successfully diversifying its funding sources. As an enterprise fund within the City, transit should be self-supported through dedicated revenues including user fees. For example, fare policies should be reviewed regularly and adjusted to reflect current and projected operating conditions. In addition, relations hips with Cal Poly should remain strong in review of the zero-fare program and a new contract negotiated that incorporates the current allocated cost per passenger for Cal Poly riders. The following actions are recommended for continued SLO Transit financially sustainability: 1. Annually review fare structure relative to ridership and quarterly farebox recovery ratio trends. 2. Negotiate new Cal Poly zero-fare program payments that capture fully allocated cost of Cal Poly ridership. The agreement should reserve the right to annually review payments based on changes in allocated costs. 3. Utilize Capital Cost of Contracting provisions allowed by FTA to capitalize certain contractor preventative maintenance. This reduces the local match requirement compared to FTA funding for operations. 4. Develop a grants team including retaining a dedicated transit grants specialist to develop an annual program of grant research, education, positioning and preparation, and application, as well as post-award administration and reporting. The grants specialist would help determine when partnering opportunities with other agencies might be advantageous to win grant funds from FTA, State of California, or another grantor agency. An increase in grant funding could reduce reliance on other existing sources, or shift revenues among program needs. 5. Work with RTA to identify opportunities for joint procurement and/or use, such as fuel contracts, specialized maintenance outsourcing (e.g. body work, deep cleaning), or common assets (e.g. bus washing). 6. Evaluate the potential to monetize city transit assets to generate increased local revenue, such as public fueling/EV charging, and external advertising at key transit stop locations. Work to prioritize city funding and investment in infrastruct ure such as roadway rehabilitation and bike/ped amenities at strategic locations most frequented by bus routes. 7. Hold discussions with SLOCOG and RTA regarding current regional funding policies and procedures. One possible area of discussion can be on the T DA-LTF allocation process. Rather than RTA currently receiving a share of each jurisdiction’s LTF apportionment “off the top”, the LTF based on population can first be allocated to the local jurisdictions by the COG. Each RTA member agency independently reviews their respective budgeted cost share of services provided by RTA and then locally approves the amount to fund the regional agency. While this entails additional steps above current process during the TDA claims and typically results in similar outcom es, it provides an additional layer of funding allocation so that the city can evaluate their impacts on a Page 417 of 418 IBI GROUP CITY TRANSIT PROGRAM ANALYSIS AND ASSESSMENT Submitted to the City of San Luis Obispo 36 May 2022 council level and approve of RTA budget changes prior to fund disbursement. This method is practiced by other transit JPAs/districts in the state. 8. Continue building a strong brand for SLO Transit. The current labor shortage is hurting transit, and while the public general views transit favorably, conveying a strong brand that communicates good service and integrates well in a multimodal environment cou ld draw further interest and more investment in the transit program. Page 418 of 418 Transit Program StudyCurrent state of SLO Transit and the Transit Program AnalysisAugust 2022Matt Horn, Public Works DirectorAustin O’Dell, Transit Manager1 2Policy ContextMajor City Goals (MCG)•Goal: •Climate Action, Open Space & Sustainable Transportation.•Objective: •Reduce greenhouse gas emissions.•Transit service enhancements.•Transit fleet electrification.•Goal:•Economic Recovery, Resiliency, Fiscal Sustainability.•Objective•Reviewing SLO Transit’s operations and infrastructure.•Potential benefits of sharing infrastructure, equipment or centralizing services. BackgroundSLO Transit•Fixed route transit service for the City of San Luis Obispo.•Convenient access to neighborhoods, major shopping centers, local schools including Cal Poly and medical offices.•Managed under the Public Works Department.•Operations and maintenance is managed by contractor First Transit.•Serves the community of San Luis Obispo while complementing the Regional Transit Authority (RTA) which provides regional transit service.3 •Potential Partnership with Regional Transit Agency (RTA).•Completion of new RTA transit facility within 1,500 feet of SLO Transit’s existing maintenance yard.•Potential for shared infrastructure to lower transit overhead costs for both agencies.•Impacts of the pandemic and staffing vacancies resulted in opportune time for a Transit Program Analysis.•Proposals solicited from qualified firms in November 2021.•Staff secured IBI Group to prepare the study.•Transit Program Analysis is different than the Transit Innovation Study.4Reason for this study 5Report Highlights•Key Performance Indicators (KPI)•Consultant sourced data from Transportation Development Act (TDA) performance audits and the National Transit Data Base (NTD).•Results:•SLO Transit leads County in total number of passengers served.•Provides more total hours of service.•Covers the most distance at lowest cost per vehicle hour of operation and per passenger.•SLO Transit provides high level of service at lowest cost in county.•SLO Transit exceeds state mandate of recovering 20% of operating costs by farebox recovery.•KPIs indicate SLO Transit as top performing transit system in the County. 6Key Performance Indicators 7Evaluation of Opportunities•Collaboration and Outsourcing•Impacts, benefits, opportunities, constraints and drawbacks to 8 scenarios were evaluated in the study.•Scenarios ranged from status quo to full consolidation with RTA.•Full consolidation would maintain RTA as sole entity providing transit service to the community.•Remaining scenarios can be implemented or not implemented, without invalidating the remaining scenarios.•Recommendations•Based on KPIs for SLO Transit, the study does not recommendconsolidation with RTA. 8# RecommendationsStatus1.Annually review fare structure relative to ridership and quarterly farebox recovery ratio trends. This is a best practice for transit operators and this action is planned to continue.2.Negotiate new Cal Poly zero-fare program payments that capture fully allocated cost of Cal Poly ridership. The agreement should reserve the right to annually review payments based on changes in allocated costs. The City recently approved an agreement with Cal Poly for service for the next two years. Future contract negotiations are on-going.3.Utilize Capital Cost of Contracting provisions allowed by FTA to capitalize certain contractor preventative maintenance. This reduces the local match requirement compared to FTA funding for operations. Recommendation has been implemented.4.Develop a grants team including retaining a dedicated transit grants specialist to develop an annual program of grant research, education, positioning and preparation, and application, as well as post-award administration and reporting. The grants specialist would help determine when partnering opportunities with other agencies might be advantageous to win grant funds from FTA, State of California, or another grantor agency. An increase in grant funding could reduce reliance on other existing sources, or shift revenues among program needs. This recommendation is currently under development as staff is developing a plan to reorganize several vacant positions with the intent of addressing this recommendation as well as benefiting both the Transit and Parking Services programs.Recommendations 9Recommendations# Recommendations Status5.Work with RTA to identify opportunities for joint procurement and/or use, such as fuel contracts, specialized maintenance outsourcing (e.g. body work, deep cleaning), or common assets (e.g. bus washing). Staff is currently working to address this recommendation with several new grant funded electric transit vehicles purchases.6.Evaluate the potential to monetize city transit assets to generate increased local revenue, such as public fueling/EV charging, and external advertising at key transit stop locations. Work to prioritize city funding and investment in infrastructure such as roadway rehabilitation and bike/ped amenities at strategic locations most frequented by bus routes. No action has been taken with this recommendation as of this report. It is recommended that implementation of this recommendation take place in future work programs. 7.Hold discussions with SLOCOG and RTA regarding current regional funding policies and procedures. One possible area of discussion can be on the TDA-LTF allocation process. Rather than RTA currently receiving a share of each jurisdiction’s LTF apportionment “off the top”, the LTF based on population can first be allocated to the local jurisdictions by the COG. Each RTA member agency independently reviews their respective budgeted cost share of services provided by RTA and then locally approves the amount to fund the regional agency. While this entails additional steps above current process during the TDA claims and typically results in similar outcomes, it provides an additional layer of funding allocation so that the city can evaluate their impacts on a council level and approve of RTA budget changes prior to fund disbursement. This method is practiced by other transit JPAs/districts in the state.No action has been taken with this recommendation as of this report. It is recommended that implementation of this recommendation take place in future work programs. 10# Recommendations Status8.Continue building a strong brand for SLO Transit. The current labor shortage is hurting transit, and while the public general views transit favorably, conveying a strong brand that communicates good service and integrates well in a multimodal environment could draw further interest and more investment in the transit program. Strong branding for SLO Transit is in progress and on-going. The current work in this area is planned to be supplemented by future recommendations received by the future Short Range Transit Plan and the Transit Innovation Study.Recommendations 11Current Challenges•SLO Transit•Restoring pre-pandemic level of service to the community.•Hiring and training of drivers.•32 drivers required for pre-pandemic service levels.•Current drivers = 22.•First Transit is diligent in efforts to recruit and train drivers.•Through City Council amended agreement, First Transit increased driver’s wages.•Increase in driver retention.•Ridership is recovering.•Current total ridership has increased 154% from prior year. 12Moving ForwardSLO Transit•Recovering from Covid-19 shut down.•Adapting to community needs and expectations.•Short Range Transit Plan and Transit Innovation Study.•Explore improvements in technology and delivery mechanisms.•Reduced headways.•Micro Transit.•Express bus routes.•Signal priority.•Many more. Downtown Transit Center Rehabilitation•2023-35 Financial Plan.•Council presentation.•New passenger shelters.•Security cameras.•Real time schedule displays and trip planning.•Improved lighting.•Damaged roadway repair. 13Questions 14•Overall, the purpose of this recommendation is to improve accountability, transparency, and local control.•Regional service is essential to providing mobility options and effort to reduce vehicle trips in the county.•Recommendation aims to level the funding playing field andensure sufficient funding for SLO Transit to achieve City goals of mode shift and carbon neutrality.•Currently, RTA Budgets and claims TDA off the top before funds are available to other operators. The remainder is available for transit funding to local transit programs. RTA may release if other discretionary are secured.•Models after other counties with transit joint power authorities/districts in the State.•RTA prepare and submit budget to City.•Require review of KPIs and develop performance standards.•Council would the ability to comment and modify service level to better reflect the needs of the City.•Control funding for City’s transit system and MCGs.Recommendation #7 Detail 15•Overall, the study will explore strategies that will enhance the transit experience to attract new riders and viable transportations option to support the City’s carbon neutrality goal.•Reduced headways during peak periods.•Micro-Transit solutions. This is a new and flexible delivery model that ranges from first and last to specific geo-mapped service area. This model is characterized as an on-demand hailing service. •Express bus routes.•Automatic vehicle location and real-time information.•Advanced contactless payment systems.•Signal priority to maintain schedules.•SMART bus stops that will include real time schedule information, rider alerts, and timetable.•Study will include stakeholders to provide input to the study.Transit Innovations Study •Completion of new RTA transit facility within 1,500 feet of SLO Transit’s existing maintenance yard.•Potential for shared infrastructure to lower transit overhead costs for both agencies.•Impacts of the pandemic and staffing vacancies resulted in opportune time for a Transit Program Analysis.•Proposals solicited from qualified firms in November 2021.•Staff secured IBI Group to prepare the study.•Transit Program Analysis is different than the Transit Innovation Study.16 17AcronymsAcronym DescriptionARPA American Rescue Plan ActCARB California Air Resources BoardCARES Coronavirus Ad, Relief, and Economic Security FAST Fixing America's Surface Transportation Act. Federal transportation bill.FTA Federal Transit AdministrationFTE Full Time EquivalentKPI Key Performance IndicatorLCTOP Low Carbon Transit Operations Program. State funding source.LTF Local Transportation Fund (part of TDA)MPO Metropolitan Planning Organization.  In this region, SLOCOG is the MPO.MTC Mass Transportation CommitteePOPProgram of ProjectsRTA San Luis Obispo Regional Transit AuthoritySGR State of Good Repair. State funding source.SLOCOG San Luis Obispo Council of GovernmentsSRTP Short Range Transit PlanSTA State Transit Assistance (part of TDA)TDATransit Development ActTIP Federal Transportation Improvement PlanVSH Vehicle Service HourVSM Vehicle Service Mile 18Acronym DescriptionARPA American Rescue Plan ActCARB California Air Resources BoardCARES Coronavirus Aid, Relief, and Economic Security FASTFixing America's Surface Transportation Act. Federal transportation bill.FTA Federal Transit AdministrationFTE Full Time EquivalentKPI Key Performance IndicatorLCTOPLow Carbon Transit Operations Program. State funding source.LTF Local Transportation Fund (part of TDA)MTCMass Transportation CommitteeAcronym DescriptionMPOMetropolitan Planning Organization.  In this region, SLOCOG is the MPO.POPProgram of ProjectsRTA San Luis Obispo Regional Transit AuthoritySGR State of Good Repair. State funding source.SLOCOG San Luis Obispo Council of GovernmentsSRTP Short Range Transit PlanSTA State Transit Assistance (part of TDA)TDATransit Development ActTIP Federal Transportation Improvement PlanVSH Vehicle Service HourVSM Vehicle Service MileAcronyms