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Home My WebLink About5845533309-4 201912277-DAY NOTICE www.pge.com/MyEnergy 304 14 2020 Ways to Pay: By Mail www.pge.com/ MyEnergy Dear Customer: Account No: Statement Date: 12/27/2019 Due Date: 01/07/2020 Your Account is Past Due D Please pay $10,042.41 by 01/07 to avoid service termination. Account Summary NL�r-r— 4C-Y VILA 1`20 'OV'IC10 2 Past Due Amount (Please Pay by 01/07) $ 10 Current Charges 10,157.26 Total Account Balance $-2e,� . 7 "Fb )�-V, l a9 , 47 Local Office: I@Ml 1-877-704-8470 406 HIGUERA ST I I :::1 24 Hours per day, 7 SAN LUIS OBISPO CA 93401 V.•• days per week Neighborhood Payment Center: http://wvv*w.pge.com/mypaycenter Our records indicate that your account has an overdue balance. To avoid disconnection of your utility service, please pay the past due amount of $10,042.41 on or before 01/07/2020. For assistance or to make a payment, please contact Customer Service at 1-800-468-4743. We are available to help you. If full payment has already been made or a payment arrangement established, thank you, and please disregard this notice. Payment can be made in a variety of fee/no fee options by phone or in person at our local offices, kiosks or neighborhood payment centers. To pay by phone using an ATM/debit card (with the STAR, ACCEL, PULSE or NYCE symbol), or electronic check, call 1-877-704-8470 at any time. A small convenience fee will be charged by an independent service provider. For more information, please visit www.pge.com/waystopay. You must bring a copy of your PG&E bill with you, if you pay at a NPC. If service is terminated after full payment is made, call us at 1-877-PGE-5950. Have your NPC receipt available. Please see important customer information on the back of this notice. y :.................. .............. ......... ........................................ ................................................c_. Please return this portion with your payment. No staples or paper clips. Do not fold. Thank You. 99905845533309400D1D157260D01DD4241 Account Number: Due Date: Amount Due. Amount Enclosed: 01/07 $10,042.41 $ 260660013439 01 AB 0.40 36 8078 2 Ilnllllll�llllllnlnll�lllllll�l��lllllll�llll�nn�l�l�l�lll�l CITY OF SAN LUIS OBISPO PUBLIC WORKS 919 PALM ST SAN LUIS OBISPO CA 93401 3218 PG&E BOX 997300 SACRAMENTO, CA 95899-7300 7-DAY NOTICE k www.pge-com/MyEnergy Account No: Statement Date: 12/27/2019 Due Date: 01/07/2020 Important Phone Numbers - Monday -Friday 7 a.m.-9 p.m., Saturday 8 a.m.-6 p.m. Customer Service (All Languages; Relay Calls Accepted) 1-800-743-5000 TTY 7-1-1 Servicio al Cliente en Espanol (Spanish) 1-800-660-6789 Dich vu khach tieng Viet (Vietnamese) 1-800-298-8438 A-9F�Wf* (Chinese) 1-800-893-9555 Business Customer Service 1-800-468-4743 Rules and rates You may be eligible for a lower rate. To learn more about optional rates or view a complete list of rules and rates, visit www.pge.com or call 1-800-743-5000. If you believe there is an error on your bill, please call 1-800-743-5000 to speak with a representative. If you are not satisfied with our response, contact the California Public Utilities Commission (CPUC), Consumer Affairs Branch, 505 Van Ness Avenue, San Francisco, CA 94102. 1-800-649-7570 or 415-703-2032 (TDD/TTY). To avoid having service turned off while you wait for a CPUC decision, enclose a deposit check (payable to the CPUC) for the disputed amount and a description of the dispute. The CPUC will only accept deposits for matters that continued from previous page relate directly to billing accuracy. If it is not possible for you to pay your deposit, you must advise the CPUC. PG&E can not turn off your service for nonpayment while it is under review by the CPUC, however, you must continue to pay your current charges to keep your service turned on. If you are not able to pay your bill, call PG&E to discuss how we can help. You may qualify for reduced rates under PG&E's CARE program or other special programs and agencies may be available to assist you. You may qualify for PG&E's Energy Savings Assistance Program which is an energy efficiency program for income -qualified residential customers. If your utility service is terminated, a re -connection charge will be required and you will be required to pay all past due amounts before service is restored. In addition, a deposit may be required to re-establish your credit, whether or not your service is terminated. 0 "PG&E" refers to Pacific Gas and Electric Cor wiy. a subsidiary d PG&E Corporation. 020119 Pactiic Gas and EWnr Company. At rights reserved. w.--= .. ................... ------------------------- Please do not mark in box. For system use only. Update My Information (English Only) Please allow 1-2 billing cycles for changes to take effect Account Number: Change my mailing address to. City Primary Phone # State Zip Code Primary Email Ways to Pay • Online via web or mobile at www.pge.com/waystopay • By mail: Send your payment along with this payment stub in the envelope provided. • By debit card, Visa, MasterCard, American Express, or Discover: Call 877-704-8470 at any time. (Our independent service provider charges a fee per transaction.) • At a PG&E payment center or local office: To find a payment center or local office near you, please visit www.pge.com or call 800-743-5000. Please bring a copy of your bill with you.