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HomeMy WebLinkAbout10-11-2023 TBID Minutes 1 Tourism Business Improvement District Board Minutes October 11, 2023, 10:00 a.m. City Hall, 990 Palm Street, San Luis Obispo TBID Board Present: Member Lori Keller, Member Winston Newland (left meeting at 10:50 AM), Member Prashant Patel, Member Sandy Sandoval, Chair Clint Pearce TBID Board Absent: Vice Chair Lydia Bates City Staff Present: Tourism Manager Molly Cano, Tourism Analyst Jacqui Clark- Charlesworth, City Clerk Teresa Purrington _____________________________________________________________________ 1. CALL TO ORDER A Regular Meeting of the San Luis Obispo Tourism Business Improvement District Board was called to order on October 11, 2023 at 10:00 a.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo, by Chair Pearce. 2. PUBLIC COMMENT FOR ITEMS NOT ON THE AGENDA Public Comment: None --End of Public Comment-- 3. CONSENT Motion By Member Patel Second By Member Keller To approve Consent Items 3a through 3g. Ayes (5): Member Keller, Member Newland, Member Patel, Member Sandoval, and Chair Pearce Absent (1): Vice Chair Bates CARRIED (5 to 0) 2 3.a MINUTES OF TBID REGULAR MEETING ON SEPTEMBER 13 AND SPECIAL MEETING SEPTEMBER 27, 2023 3.b SMITH TRAVEL REPORT (STR) 3.c TRANSIENT OCCUPANCY TAX (TOT) REPORT 3.d SLO CHAMBER PUBLIC RELATIONS MONTHLY REPORT 3.e SLO CHAMBER GUEST SERVICES MONTHLY REPORT 3.f NOBLE STUDIOS & DCI MARKETING MONTHLY REPORT 3.g BADGER BRANDING ORGANIC SOCIAL REPORT 4. PRESENTATIONS 4.a MARKETING SERVICES QUARTER REPORT Hayley Corbett, Danni Winter, Breanne Standingwater from Noble Studios and Siobhan Chretien from DCI presented an overview of the report and responded to questions. No action taken on this item. Public Comment: None --End of Public Comment-- 4.b PUBLIC RELATIONS & GUEST SERVICES QUARTER REPORT Jim Dantona and Hollie West SLO Chamber presented the Public Relations and Guest Services Quarterly report. No action taken on this item. Public Comment: None --End of Public Comment-- 4.c CONTENT MARKETING QUARTER REPORT Katy McGrath and Molly Burchett from Badger Branding presented an overview of the report and responded to questions. No Action taken on this item. Public Comment: None --End of Public Comment-- 3 5. BUSINESS ITEMS 5.a FY 22-23 TBID ANNUAL REPORT HIGHLIGHT VIDEO Tourism Manager Molly Cano presented the 22-23 Annual Report video. Public Comment: None --End of Public Comment-- Motion By Member Patel Second By Member Newland To approve the 22-23 Annual Report video as presented. Ayes (5): Member Keller, Member Newland, Member Patel, Member Sandoval, and Chair Pearce Absent (1): Vice Chair Bates CARRIED (5 to 0) 5.b BRAND SENTIMENT STUDY PROPOSAL Tourism Manager Molly Cano and Hayley Corbett, Noble Studios presented the proposal to use allocated budget to execute a brand sentiment survey this fall, which will be leveraged during the forthcoming Marketing Services RFP process. Public Comment: None --End of Public Comment— Motion By Member Sandoval Second By Member Newland To approve $32,000 to Noble Studios to subcontract with Wiser Insights in order to deploy a follow-up brand sentiment study. Ayes (5): Member Keller, Member Newland, Member Patel, Member Sandoval, and Chair Pearce Absent (1): Vice Chair Bates CARRIED (5 to 0) 4 5.c VISIT SAN LUIS OBISPO MEMBER RECEPTION Tourism Manager Molly Cano presented the proposal for the first TBID member reception of the FY and responded to comment. Public Comment: None --End of Public Comment— Motion By Member Newland Second By Member Keller To approve a budget of up to $7,500 for event expenses for the Fall/Winter Member Reception. Ayes (5): Member Keller, Member Newland, Member Patel, Member Sandoval, and Chair Pearce Absent (1): Vice Chair Bates CARRIED (5 to 0) 6. TBID LIAISON REPORTS AND COMMUNICATION 6.a HOTELIER UPDATE – LIAISON REPORTS 6.b PCC UPDATE – LIAISON REPORT Chair Pearce provided a brief update on PCC activities. 6.c VISIT SLO CAL UPDATE – LIAISON REPORT Chair Pearce provided a brief update on Visit SLO CAL activities. 6.d TOURISM PROGRAM UPDATE – STAFF REPORT Tourism Manager Molly Cano provided a brief update on the tourism programs including the Office of Economic Development & Tourism restructure, which had resulted in Cano being offered the Economic Development & Tourism Manager position. 7. ADJOURNMENT The meeting was adjourned at 11:44 a.m. The next Regular Meeting of the Tourism Business Improvement District Board is scheduled for November 8, 2023, at 10:00 a.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo. APPROVED BY TOURISM BUSINESS IMPROVEMENT DISTRICT BOARD: 11 /08/2023