HomeMy WebLinkAboutPRR24150 Curry NetworkCIO Solutions, LPPO Box 1247Goleta, CA 93116United States(805) 596-0135
Bill To:
City of San Luis ObispoAttn: Rebecca Cox990 Palm St.San Luis Obispo, CA 93401-3249
Date Invoice
09/30/2023 105332-123
Account
City of San Luis Obispo
Terms Due Date PO Number Reference
Net 30 days 10/30/2023 617392 #EE028815 Juniper EX4400
Service Request Number 3006003
Summary Order #12198: Quote #EE028815 Juniper EX4400
Billing Method Actual Rates
Company Name City of San Luis Obispo
Contact Name Joshua Erquiaga
Services Work Type Staff Hours Rate Amount
Non-Billable Services
Standard Remote - End User Glenn Beadle 1.00 175.00 0.00
Total Services:0.00
Other Charges Quantity Price Amount
Billable Other Charges
Juniper Networks EX4400-48P 48-port 10/100/1000BASE-T PoE++ power +1600 W AC PS (provides 1310/2200W PoE++ power with single/dual PS)(DAC for Virtual Chassis ordered separately)Serial Number(s):
3.00 5,433.00 16,299.00
EX4300 4-port 25GbE SFP28 Extension ModuleSerial Number(s): 3.00 2,031.00 6,093.00
EX4400 1600 W AC power supplySerial Number(s): 3.00 813.00 2,439.00
Power Cable US 3.00 32.00 96.00
3 Year Wired Assurance and VNA Subs for EX48 port switches ; WiredAssurance Subscriptionincludes network insights; Juniper Care Next DaySupport for EX2300, EX3400, EX4300 48 portswitches 36 MonthsSerial Number(s): 1, 2, 3
3.00 1,109.00 3,327.00
Juniper Advanced SW, EX, Advanced, Class 3 (32 or 48 ports), PerpetualLayer 2 switching and Layer 3 routing + Support - License - 1 License - PriceLevel 3
4.00 1,140.00 4,560.00
Total Other Charges:32,814.00
A monthly finance charge of 1.5% (APR 18%) will be added to all amountsnot paid within the terms stated on the invoice.Invoicing questions? Call 805.546.6008 or email us atbilling@ciosolutions.com.
Please include invoice number with payment.
Invoice Subtotal:32,814.00
Sales Tax (8.75%):2,580.11
Invoice Total:35,394.11
Payments:0.00
Credits:0.00
Balance Due:35,394.11
Remit To:CIO Solutions, LPPO Box 1247 Goleta, CA 93116
Invoice Time Detail
Invoice Number:105332-123
Company:City of San Luis Obispo
Charge To: City of San Luis Obispo / Order #12198: Quote #EE028815 Juniper EX4400 Location: Main
Date Staff Notes Bill Hours Ext Amt
09/26/2023 Beadle, Glenn
Summary:Order #12198: Quote #EE028815Juniper EX4400
Delivered to City Hall.
NC 1.00 0.00
Subtotal: 0.00
Invoice Time Total:Billable Hours:0.00
Gratis/Non-BillHours:1.00
CIO Solutions, LPPO Box 1247Goleta, CA 93116United States(805) 596-0135
Bill To:
City of San Luis ObispoAttn: Rebecca Cox990 Palm St.San Luis Obispo, CA 93401-3249
Date Invoice
02/27/2024 108869-124
Account
City of San Luis Obispo
Terms Due Date PO Number Reference
Net 30 days 03/28/2024 Order #13608
Other Charges Quantity Price Amount
Billable Other Charges
Juniper Master Switch and Firewall Renewal 1.00 28,230.41 28,230.41
Total Other Charges:28,230.41
A monthly finance charge of 1.5% (APR 18%) will be added to all amountsnot paid within the terms stated on the invoice.Invoicing questions? Call 805.546.6008 or email us atbilling@ciosolutions.com.
Please include invoice number with payment.
Invoice Subtotal:28,230.41
Sales Tax (8.75%):0.00
Invoice Total:28,230.41
Payments:0.00
Credits:0.00
Balance Due:28,230.41
Remit To:CIO Solutions, LPPO Box 1247 Goleta, CA 93116
CIO Solutions, LPPO Box 1247Goleta, CA 93116United States(805) 596-0135
Bill To:
City of San Luis ObispoAttn: Rebecca Cox990 Palm St.San Luis Obispo, CA 93401-3249
Date Invoice
03/27/2024 109669-124
Account
City of San Luis Obispo
Terms Due Date PO Number Reference
Net 30 days 04/26/2024 618824 Order #13995
Other Charges Quantity Price Amount
Billable Other Charges
Juniper Networks EX3400 24PORT 10/100/1000BASET PERP 4X1/10GSFP/SFP+ 2X40G QSFP+Serial Number(s):
2.00 2,495.00 4,990.00
Juniper Networks EX3400 150W DC POWER SUPPLY PWR FRONT-TO-BACKAIRFLOW POWER CORDSerial Number(s):
2.00 481.00 962.00
Juniper JCARE Next Business Day Support for EX3400 24TDC 2.00 217.00 434.00
Total Other Charges:6,386.00
A monthly finance charge of 1.5% (APR 18%) will be added to all amountsnot paid within the terms stated on the invoice.Invoicing questions? Call 805.546.6008 or email us atbilling@ciosolutions.com.
Please include invoice number with payment.
Invoice Subtotal:6,386.00
Sales Tax (8.75%):520.80
Invoice Total:6,906.80
Payments:0.00
Credits:0.00
Balance Due:6,906.80
Remit To:CIO Solutions, LPPO Box 1247 Goleta, CA 93116
CIO Solutions, LPPO Box 1247Goleta, CA 93116United States(805) 596-0135
Bill To:
City of San Luis ObispoAttn: Rebecca Cox990 Palm St.San Luis Obispo, CA 93401-3249
Date Invoice
11/30/2023 106961-123
Account
City of San Luis Obispo
Terms Due Date PO Number Reference
Net 30 days 12/30/2023 SLO: Pro Services Agreement
Project Name SLO: Pro Services Agreement (2019-2020)
Billing Method Actual Rates
Company Name City of San Luis Obispo
Contact Name Lynn Wilwand
Services Work Type Staff Hours Rate Amount
Billable Services
Standard Remote - End User Glenn Beadle 30.00 175.00 5,250.00
Total Services:5,250.00
A monthly finance charge of 1.5% (APR 18%) will be added to all amountsnot paid within the terms stated on the invoice.Invoicing questions? Call 805.546.6008 or email us atbilling@ciosolutions.com.
Please include invoice number with payment.
Invoice Subtotal:5,250.00
Sales Tax (8.75%):0.00
Invoice Total:5,250.00
Payments:0.00
Credits:0.00
Balance Due:5,250.00
Remit To:CIO Solutions, LPPO Box 1247 Goleta, CA 93116
Invoice Time Detail
Invoice Number:106961-123
Company:City of San Luis Obispo
Charge To: City of San Luis Obispo / SLO: Pro Services Agreement (2019-2020)2023November 2023 Location: Main
Date Staff Notes Bill Hours Ext Amt
11/08/2023 Beadle, Glenn Project Phase:2023
Project Activity:November 2023
Project status meeting with Josh at City Hall
Y 0.50 87.50
11/15/2023 Beadle, Glenn Project Phase:2023
Project Activity:November 2023
Configure VNI targets for all VLANsSet VRF targets in routing instancesVerify route tablesVerify RADIUS authentication
Y 1.50 262.50
11/16/2023 Beadle, Glenn Project Phase:2023
Project Activity:November 2023
Onsite at City Hall to meet with Jason and discussWhale Rock routing and issuesCollect two EX4400 switches to configure for CoremigrationExplore Orbits networking remotely
Y 4.00 700.00
11/17/2023 Beadle, Glenn Project Phase:2023
Project Activity:November 2023
Upgrade firmware on 2x EX4400 switchesDevelop and apply leaf configuration to one ofthe switches
Y 4.00 700.00
11/20/2023 Beadle, Glenn Project Phase:2023
Project Activity:November 2023
Continued leaf switch configurationConfigure EVPN:VXLAN fabricConfigure VLANs
Y 4.00 700.00
11/21/2023 Beadle, Glenn Project Phase:2023
Project Activity:November 2023
Determine IP addresses for Leaf switchesConfigure routingConfigure connecting ports on Spines and Leaves
Y 2.00 350.00
11/22/2023 Beadle, Glenn Project Phase:2023
Project Activity:November 2023
Orbits radio configsLook into BGP AS-PATH variableReview ICMP-ECHO-PATH monitoring
Y 1.00 175.00
11/27/2023 Beadle, Glenn Project Phase:2023
Project Activity:November 2023
Troubleshoot management services on Spine 0No suggestions from Juniper are workingMay have to resolve by using 'self loop' like Spine1
Y 1.00 175.00
11/28/2023 Beadle, Glenn Project Phase:2023
Project Activity:November 2023
Troubleshoot BGP issue at Calle Joaqin
Y 1.00 175.00
11/28/2023 Beadle, Glenn Project Phase:2023
Project Activity:November 2023
Deep dive into SCADA BGP networkFound some possible issues with Whale RockPUMPA GRE tunnel and ip monitoring - will needfurther evaluation and comparison to verifyFound potential issues with failover algorithm.Investigated some possible resolutions.
Y 4.00 700.00
11/29/2023 Beadle, Glenn Project Phase:2023 Y 4.00 700.00
Project Activity:November 2023
Decipher Dornish' config for BGP routingInvestigate neighbors and routesCompare filters and BGP settingsFound iBGP settings used for BGP, and staticroute testing for dynamic routes
11/30/2023 Beadle, Glenn Project Phase:2023
Project Activity:November 2023
Finalize investigation and analysis of BGP routingand failoverPropose changes and testing
Test Juniper recommended configurations formanagement access on the new Core switches
Y 3.00 525.00
Subtotal: 5,250.00
Invoice Time Total:Billable Hours:30.00
CIO Solutions, LPPO Box 1247Goleta, CA 93116United States(805) 596-0135
Bill To:
City of San Luis ObispoAttn: Rebecca Cox990 Palm St.San Luis Obispo, CA 93401-3249
Date Invoice
12/31/2023 107818-123
Account
City of San Luis Obispo
Terms Due Date PO Number Reference
Net 45 Days 02/14/2024 SLO: Pro Services Agreement
Project Name SLO: Pro Services Agreement (2019-2020)
Billing Method Actual Rates
Company Name City of San Luis Obispo
Contact Name Lynn Wilwand
Services Work Type Staff Hours Rate Amount
Billable Services
Standard Remote - End User Glenn Beadle 18.50 175.00 3,237.50
Total Services:3,237.50
A monthly finance charge of 1.5% (APR 18%) will be added to all amountsnot paid within the terms stated on the invoice.Invoicing questions? Call 805.546.6008 or email us atbilling@ciosolutions.com.
Please include invoice number with payment.
Invoice Subtotal:3,237.50
Sales Tax (8.75%):0.00
Invoice Total:3,237.50
Payments:0.00
Credits:0.00
Balance Due:3,237.50
Remit To:CIO Solutions, LPPO Box 1247 Goleta, CA 93116
Invoice Time Detail
Invoice Number:107818-123
Company:City of San Luis Obispo
Charge To: City of San Luis Obispo / SLO: Pro Services Agreement (2019-2020)2023December 2023 Location: Main
Date Staff Notes Bill Hours Ext Amt
12/01/2023 Beadle, Glenn Project Phase:2023
Project Activity:December 2023
WhaleRock routing documentation
Y 1.00 175.00
12/05/2023 Beadle, Glenn Project Phase:2023
Project Activity:December 2023
Troubleshoot radius authentication on new LeafswitchAdd new Leaf switch to MISTDetermine next steps and settings for Leaf 0
Y 2.50 437.50
12/06/2023 Beadle, Glenn Project Phase:2023
Project Activity:December 2023
Onsite at City Hall to discuss BGPTest site ( Calle Joaquin ) has single physicalinterface up, was a bad test
Y 1.00 175.00
12/06/2023 Beadle, Glenn Project Phase:2023
Project Activity:December 2023
BGP review following local discussion
Y 1.00 175.00
12/07/2023 Beadle, Glenn Project Phase:2023
Project Activity:December 2023
Close examination and documentation of CalleJoaquin and South Hills routingConfigure new route filters at Calle Joaqin andSouth HillsTurn up secondary BGP session between the twolocationsVerify BGP and routing unchanged at the SRXWill schedule test for route failover for next week.
Onsite at the ECC to install Leaf 0Reconfigure Leaf 0 as necessaryVerify connectivity and routing
Y 6.00 1,050.00
12/14/2023 Beadle, Glenn Project Phase:2023
Project Activity:December 2023
Determine test plan for Calle Joaquin (CJOL)Orbits radio failoverOnsite at City Hall to implement test planFailover found missing dynamic routes beingadvertised to CJOLAdded missing routes to filter at SouthHills-Oribt-900 and service was restored to CJOLSuccessfully lowered hold-time on BGP failoverbetween CJOL and SRXTested failover /fail back several timessuccessfully
Investigated issues with Alrita Orbit deviceNotified the team with findings
Document BGP network for comprehension andfuture troubleshooting
Y 5.50 962.50
Subtotal: 2,975.00
Charge To: City of San Luis Obispo / SLO: Pro Services Agreement (2019-2020)2023November 2023 Location: Main
Date Staff Notes Bill Hours Ext Amt
12/01/2023 Beadle, Glenn Project Phase:2023 Y 1.50 262.50
Project Activity:November 2023
Install Leaf 1 at City HallConnect to Spines at CH and ECC
Subtotal: 262.50
Invoice Time Total:Billable Hours:18.50
CIO Solutions, LPPO Box 1247Goleta, CA 93116United States(805) 596-0135
Bill To:
City of San Luis ObispoAttn: Rebecca Cox990 Palm St.San Luis Obispo, CA 93401-3249
Date Invoice
01/31/2024 108488-124
Account
City of San Luis Obispo
Terms Due Date PO Number Reference
Net 45 Days 03/16/2024 SLO: Pro Services Agreement
Project Name SLO: Pro Services Agreement (2019-2020)
Billing Method Actual Rates
Company Name City of San Luis Obispo
Contact Name Lynn Wilwand
Services Work Type Staff Hours Rate Amount
Billable Services
Standard Remote - End User Glenn Beadle 12.50 175.00 2,187.50
Total Services:2,187.50
A monthly finance charge of 1.5% (APR 18%) will be added to all amountsnot paid within the terms stated on the invoice.Invoicing questions? Call 805.546.6008 or email us atbilling@ciosolutions.com.
Please include invoice number with payment.
Invoice Subtotal:2,187.50
Sales Tax (8.75%):0.00
Invoice Total:2,187.50
Payments:0.00
Credits:0.00
Balance Due:2,187.50
Remit To:CIO Solutions, LPPO Box 1247 Goleta, CA 93116
Invoice Time Detail
Invoice Number:108488-124
Company:City of San Luis Obispo
Charge To: City of San Luis Obispo / SLO: Pro Services Agreement (2019-2020)2024January 2024 Location: Main
Date Staff Notes Bill Hours Ext Amt
01/04/2024 Beadle, Glenn Project Phase:2024
Project Activity:January 2024
Investigate Altira routing
Y 0.50 87.50
01/09/2024 Beadle, Glenn Project Phase:2024
Project Activity:January 2024
Onsite at City HallTroubleshoot Alrita routingDisabled icmp-echo-monitor and restored 4GserviceTroubleshoot Space deploymentTruncated Space database tables and restoredserviceProject updates with Josh
Y 5.50 962.50
01/10/2024 Beadle, Glenn Project Phase:2024
Project Activity:January 2024
Purge Space events and set thresholds to preventtable overloadingEnable all purging policies.
Y 1.00 175.00
01/12/2024 Beadle, Glenn Project Phase:2024
Project Activity:January 2024
Space maintnenance
Y 0.50 87.50
01/25/2024 Beadle, Glenn Project Phase:2024
Project Activity:January 2024
Testing and troubleshooting route failover atCJOL with Brett
Y 3.00 525.00
01/26/2024 Beadle, Glenn Project Phase:2024
Project Activity:January 2024
Continued SCADA BGP review and analysis
Y 1.00 175.00
01/30/2024 Beadle, Glenn Project Phase:2024
Project Activity:January 2024
Routing analysis and remediationrecommendation and scheduling
Y 1.00 175.00
Subtotal: 2,187.50
Invoice Time Total:Billable Hours:12.50
CIO Solutions, LPPO Box 1247Goleta, CA 93116United States(805) 596-0135
Bill To:
City of San Luis ObispoAttn: Rebecca Cox990 Palm St.San Luis Obispo, CA 93401-3249
Date Invoice
02/27/2024 108869-124
Account
City of San Luis Obispo
Terms Due Date PO Number Reference
Net 30 days 03/28/2024 Order #13608
Other Charges Quantity Price Amount
Billable Other Charges
Juniper Master Switch and Firewall Renewal 1.00 28,230.41 28,230.41
Total Other Charges:28,230.41
A monthly finance charge of 1.5% (APR 18%) will be added to all amountsnot paid within the terms stated on the invoice.Invoicing questions? Call 805.546.6008 or email us atbilling@ciosolutions.com.
Please include invoice number with payment.
Invoice Subtotal:28,230.41
Sales Tax (8.75%):0.00
Invoice Total:28,230.41
Payments:0.00
Credits:0.00
Balance Due:28,230.41
Remit To:CIO Solutions, LPPO Box 1247 Goleta, CA 93116
CIO Solutions, LPPO Box 1247Goleta, CA 93116United States(805) 596-0135
Bill To:
City of San Luis ObispoAttn: Rebecca Cox990 Palm St.San Luis Obispo, CA 93401-3249
Date Invoice
02/29/2024 108981-124
Account
City of San Luis Obispo
Terms Due Date PO Number Reference
Net 30 days 03/30/2024 SLO: Pro Services Agreement (2019-2020)
Project Name SLO: Pro Services Agreement (2019-2020)
Billing Method Actual Rates
Company Name City of San Luis Obispo
Contact Name Lynn Wilwand
Services Work Type Staff Hours Rate Amount
Billable Services
Standard Remote - End User Glenn Beadle 24.75 175.00 4,331.25
Total Services:4,331.25
A monthly finance charge of 1.5% (APR 18%) will be added to all amountsnot paid within the terms stated on the invoice.Invoicing questions? Call 805.546.6008 or email us atbilling@ciosolutions.com.
Please include invoice number with payment.
Invoice Subtotal:4,331.25
Sales Tax (8.75%):0.00
Invoice Total:4,331.25
Payments:0.00
Credits:0.00
Balance Due:4,331.25
Remit To:CIO Solutions, LPPO Box 1247 Goleta, CA 93116
Invoice Time Detail
Invoice Number:108981-124
Company:City of San Luis Obispo
Charge To: City of San Luis Obispo / SLO: Pro Services Agreement (2019-2020)2024February 2024 Location: Main
Date Staff Notes Bill Hours Ext Amt
02/01/2024 Beadle, Glenn Project Phase:2024
Project Activity:February 2024
SCADA network analysis / documentation
Y 0.50 87.50
02/02/2024 Beadle, Glenn Project Phase:2024
Project Activity:February 2024
Project planning meeting with Declan at Juniperto determine migration path
Y 0.50 87.50
02/06/2024 Beadle, Glenn Project Phase:2024
Project Activity:February 2024
Onsite at City HallTested failover routing of Calle Joaqin Orbits radio- Backed out changes from previous testing- Change subnet on DF2016-WWC-TEL- Successfully caused a routing failover- iFix server was still able to speak with CalleJoaqin panel- iFix connection was not 100% stable- LogicMonitor showed errros on 900Mhz circuit
Set up test workstation on new EVPN:VXLAN core
Y 2.50 437.50
02/06/2024 Beadle, Glenn Project Phase:2024
Project Activity:February 2024
Remote testing of new workstation- Troubleshoot physical interface on QFX5120 -needed 1G speed set specifically- Changed gateway from VCF to EVPN:VXLANvirtual-gateway- Connection was successful; PC is online andavailable using the new gateway
Additional EVPN:VXLAN testing- Leaf 1 cannot ping Spine 1 physical address forCity Hall virtual gateway, only Spine 0 physicaland virtual-gateway- Leaf 0 can ping all three- Test PC is able to ping all three
Y 2.00 350.00
02/07/2024 Beadle, Glenn Project Phase:2024
Project Activity:February 2024
SCADA network discovery and documentationReconfigure aggregate from new leafs to newcore
Y 3.00 525.00
02/13/2024 Beadle, Glenn Project Phase:2024
Project Activity:February 2024
SCADA routing re-group meeting
Y 1.00 175.00
02/15/2024 Beadle, Glenn Project Phase:2024
Project Activity:February 2024
Configure leaves in preparation for migrating VCFconnections off of spines
Y 0.75 131.25
02/15/2024 Beadle, Glenn Project Phase:2024
Project Activity:February 2024
Calle Joaquin Orbits routing after POE injectorfailure
Y 0.50 87.50
02/20/2024 Beadle, Glenn Project Phase:2024
Project Activity:February 2024
Y 2.50 437.50
Remove Spine to Spine link to move to full CBRarchitecture using two LEAF switches forinterconnectTesting and debugging of new EVPN:VXLANTest workstation is unreachable, unless LEAF-0 isdisconnectedReviewed all settingsCreate diagram and description of the results formeeting with Declan (Juniper)
02/21/2024 Beadle, Glenn Project Phase:2024
Project Activity:February 2024
Juniper debug / support session with Declan totroubleshoot routing to/from LeavesTest disabling interface aggregate membersCollect config files for Declan
Y 1.50 262.50
02/22/2024 Beadle, Glenn Project Phase:2024
Project Activity:February 2024
New Core routing issuesDeclan reported we may need to change VRFtype, waiting on confirmation from other JuniperengineersFound and tested setting specific for EX4400switches in EVPN:VXLAN configuration, but nochange
Y 2.00 350.00
02/26/2024 Beadle, Glenn Project Phase:2024
Project Activity:February 2024
Implement subset of the recommended changesTest and debug routing; still no improvement
Y 2.00 350.00
02/29/2024 Beadle, Glenn Project Phase:2024
Project Activity:February 2024
Rewrite of Spine Virtual Router configs and othersettings for new EVPN:VXLAN core.
Cell routing configuration for Res 1 and BGP toSouth Hills troubleshooting with Brett.
Y 6.00 1,050.00
Subtotal: 4,331.25
Invoice Time Total:Billable Hours:24.75
CIO Solutions, LPPO Box 1247Goleta, CA 93116United States(805) 596-0135
Bill To:
City of San Luis ObispoAttn: Rebecca Cox990 Palm St.San Luis Obispo, CA 93401-3249
Date Invoice
03/27/2024 109669-124
Account
City of San Luis Obispo
Terms Due Date PO Number Reference
Net 30 days 04/26/2024 618824 Order #13995
Other Charges Quantity Price Amount
Billable Other Charges
Juniper Networks EX3400 24PORT 10/100/1000BASET PERP 4X1/10GSFP/SFP+ 2X40G QSFP+Serial Number(s):
2.00 2,495.00 4,990.00
Juniper Networks EX3400 150W DC POWER SUPPLY PWR FRONT-TO-BACKAIRFLOW POWER CORDSerial Number(s):
2.00 481.00 962.00
Juniper JCARE Next Business Day Support for EX3400 24TDC 2.00 217.00 434.00
Total Other Charges:6,386.00
A monthly finance charge of 1.5% (APR 18%) will be added to all amountsnot paid within the terms stated on the invoice.Invoicing questions? Call 805.546.6008 or email us atbilling@ciosolutions.com.
Please include invoice number with payment.
Invoice Subtotal:6,386.00
Sales Tax (8.75%):520.80
Invoice Total:6,906.80
Payments:0.00
Credits:0.00
Balance Due:6,906.80
Remit To:CIO Solutions, LPPO Box 1247 Goleta, CA 93116
CIO Solutions, LPPO Box 1247Goleta, CA 93116United States(805) 596-0135
Bill To:
City of San Luis ObispoAttn: Rebecca Cox990 Palm St.San Luis Obispo, CA 93401-3249
Date Invoice
03/31/2024 109940-124
Account
City of San Luis Obispo
Terms Due Date PO Number Reference
Net 30 days 04/30/2024 SLO: Pro Services Agreement
Project Name SLO: Pro Services Agreement (2019-2020)
Billing Method Actual Rates
Company Name City of San Luis Obispo
Contact Name Lynn Wilwand
Services Work Type Staff Hours Rate Amount
Billable Services
Standard Remote - End User Glenn Beadle 33.50 175.00 5,862.50
Total Services:5,862.50
A monthly finance charge of 1.5% (APR 18%) will be added to all amountsnot paid within the terms stated on the invoice.Invoicing questions? Call 805.546.6008 or email us atbilling@ciosolutions.com.
Please include invoice number with payment.
Invoice Subtotal:5,862.50
Sales Tax (8.75%):0.00
Invoice Total:5,862.50
Payments:0.00
Credits:0.00
Balance Due:5,862.50
Remit To:CIO Solutions, LPPO Box 1247 Goleta, CA 93116
Invoice Time Detail
Invoice Number:109940-124
Company:City of San Luis Obispo
Charge To: City of San Luis Obispo / SLO: Pro Services Agreement (2019-2020)2024March 2024 Location: Main
Date Staff Notes Bill Hours Ext Amt
03/01/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
Remote troubleshooting RES 1 Orbits with Brett
Y 3.00 525.00
03/04/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
BGP/900Mhz/4G routing exploration anddocumentationContinued remote troubleshooting of RES1 radiowith Brett
Y 4.00 700.00
03/06/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
Remote troubleshooting of SCADA networkWhalerock Pump A and Pump BReservoir 1
Reboot of Pump B brought Pump A back onlineCaptured routing tables for analysis
Reservoir 1 had VPN issuesTweaked multiple settings, cleared otherconnections, made the connection to South Hillsspecific.VPN came up and stayed up, and ping timesseemed to improve coincidentally with Reservoir2 going offline
Y 4.00 700.00
03/07/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
BGP route testingRecommended policy-options changes had noeffectFound that disabling half the aggregate (takingone leaf out) to the VCF allows connectivity to andfrom the test workstation, and the workstationhas Internet access via the default gateway of thenew CoreReported findings back to Juniper
Y 1.00 175.00
03/07/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
Switch configuration review with DeclanApply recommended changesReport resultsStill not seeing expected resultsNext action: create JTAC case
Y 2.00 350.00
03/14/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
Review and notate routing configurations at Tass,WR-RadioShed, WR-PumpA, WR-PumpB, andWR-SRX ahead of reconfiguration meeting on3/15
Y 1.00 175.00
03/15/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
Create JTAC support case for EVPN:VXLAN routingissuesCollect and upload support filesCreate and upload troubleshooting diagram forJTAC tech
Work with Brett on routing issues for Whale Rock
Y 3.50 612.50
Plan new configurationConfigure route filters on Pump B Orbits (created,but not applied)To be continued next week with Brett
03/18/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
Troubleshoot connectivity to WR PumpsFound SIM card issues on WR Radio Shed OrbitsSet up route filters for Pump AReview SRX issue (brief blip from Node 1)Collect support info and create JTAC case
Y 3.00 525.00
03/19/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
JTAC Case updates- collect log files- perform requested test commands, reply toinquiries
Coordinate SCADA routing changes with Brett;will meet later this afternoon to discuss
Y 1.50 262.50
03/19/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
Update route filters per discussion with BrettTeams session with Brett to review findings andchangesApply backup routing configuration from Pump Bto TassTroubleshoot RADWIN connection / route -extreme packet lossLook into multiple subnets on DF2191-WR-900vlan - seem to be isolated from each other, overradio connections only
Y 3.50 612.50
03/20/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
Troubleshoot RADWIN routingTass Orbit, seeing 95% packet loss to gateway IP172. address of Tass Orbit and WR-SRX is thesame on both VLANS; WR3151-TRN-WR-RAD andDF2102-WR-TELWR3151-TRN-WR-RAD VLAN present on bothinterfaces on Tass Orbit. Will disable on UNIFIside during approved maintenance window
Y 1.00 175.00
03/21/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
Clean up interfaces on Tass Orbits and Tass-EX4300Help Brett restore root password and configurevirtual chassis at KVEC
Y 3.00 525.00
03/22/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
After successful testing, remove DF2102-WR-TELvlan from switch facing interface on Tass OrbitMonitor and verify traffic at Pump B
Y 1.00 175.00
03/26/2024 Beadle, Glenn Project Phase:2024
Project Activity:March 2024
Packet captures and route debuggingWR-Radio shed back online, can reach Tass fromWR-SRX via RADWIN Transit VPN. This shouldn'tmatter, but definitely does.Packet captures do not accurately reflect VPNtags, but this may be normal as it's from thedevices themselvesWould need to set up an analyzer on ECC-RADIO-OUTPOST switch to troubleshoot further
Y 2.00 350.00
Subtotal: 5,862.50
Invoice Time Total:Billable Hours:33.50
CIO Solutions, LPPO Box 1247Goleta, CA 93116United States(805) 596-0135
Bill To:
City of San Luis ObispoAttn: Rebecca Cox990 Palm St.San Luis Obispo, CA 93401-3249
Date Invoice
04/30/2024 110879-124
Account
City of San Luis Obispo
Terms Due Date PO Number Reference
Net 30 days 05/30/2024 Pro Services Agreement
Project Name SLO: Pro Services Agreement (2019-2020)
Billing Method Actual Rates
Company Name City of San Luis Obispo
Contact Name Lynn Wilwand
Services Work Type Staff Hours Rate Amount
Billable Services
Standard Remote - End User Glenn Beadle 38.75 175.00 6,781.25
Total Services:6,781.25
A monthly finance charge of 1.5% (APR 18%) will be added to all amountsnot paid within the terms stated on the invoice.Invoicing questions? Call 805.546.6008 or email us atbilling@ciosolutions.com.
Please include invoice number with payment.
Invoice Subtotal:6,781.25
Sales Tax (8.75%):0.00
Invoice Total:6,781.25
Payments:0.00
Credits:0.00
Balance Due:6,781.25
Remit To:CIO Solutions, LPPO Box 1247 Goleta, CA 93116
Invoice Time Detail
Invoice Number:110879-124
Company:City of San Luis Obispo
Charge To: City of San Luis Obispo / SLO: Pro Services Agreement (2019-2020)2024April 2024 Location: Main
Date Staff Notes Bill Hours Ext Amt
04/03/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Status call with Brett regarding Whale Rock pumpstationsConfigure BGP route filters on Whale Rock PumpA and Pump B orbitsReview Whale Rock SRX BGP configuration forPump A, in advance of changing primary routefrom 4G to Charter Fiber
Y 2.00 350.00
04/03/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Apply new BGP route filtering to Whale RockPump A and Pump BTest failover to redundant route paths from eachof the Pump stationsTest Routing between the Pump stations whenBGP routing is down
Y 2.50 437.50
04/05/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
WhaleRock Pump A / Pump B failover testing andconfiguration as necessaryTests successfulPump B may be better off using 900Mhz radio asdefault
Y 2.00 350.00
04/09/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Debug VPN connection issues between Pump Aand Whale Rock SRX
Y 1.00 175.00
04/10/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
JTAC responded with missing BGP setting forEVPN:VXLAN configurationAdded missing setting, and test host becamereachableNotified JTAC they could close the caseFurther testing showed lingering routing issuesAsked JTAC to create child case and scheduledremote session for tomorrow
Y 1.00 175.00
04/11/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Test and document access to all new leaves andspines from VPN, Firewall, and existing CoreRemote debug session with JTACJTAC is able to re-create the issue in their lab, andwill continue to work on a solution
Y 3.00 525.00
04/11/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Configure route filters for Pump B station to useTass route as primaryConfigure route filters for Pump B station to useRadioShed as secondaryCreate more clearly named route filters to makeselecting the primary and secondary routes moreunderstandableList unused route filters to clean-up during nextmaintenance window (Monday)
Investigate network blip reported by Brett
Y 2.50 437.50
LogicMonitor screenshot showed large 2G+ datathroughput from PD LANFound DNS errors on Node 0 of SRX clusterOutage may have been caused by DNS issue, ordata transfer from PDNo other errors found on SRX nodes
04/12/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Clean up unnecessary filters on Pump A OrbitsNew Core troubleshooting - sent request forrouting change on old CoreRouting to Loopback interfaces fails; they're notpresent in the overlayAttempted to use Management IP in CITY-HALLrouting instance for RADIUS. Log messagessuggest this isn't a valid configuration.Cannot use CITY-HALL routing instance for DNS orFTPCreated JTAC case for management configuration.Fallback will be to use out of band managementinterface connected to management VLANUploaded configs and responded to casequestions
Y 2.00 350.00
04/15/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Brett reported issues with the Radio Shed goingoffline, Pump B stuck and Tass unreachableWas able to reach Tass via SSH from local subnetSet up static route for VPN accessRadio Shed and Tass were rebootedStatic route was ineffective, and after reboot it'snowhere to be found in the routing tableAttempted multiple configurations, static routewill not install
Y 2.50 437.50
04/15/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Follow up on JTAC case for switch management ofthe new core spinesJTAC recommended exporting the loopbackinterface into the City Hall routing instanceImport fails as it's an EVPN:VXLAN and cannotimport routes from the master routing table
Y 0.50 87.50
04/15/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Brett reported Pump A was down.Checked 4G peers, and none had routes to orcould see Pump ARestarted the VPN from WhaleRock SRX.Confirmed the external IP of Pump A wasreachable, and the VPN established, but notraffic came through.Bett sending someone onsite for physical rebootof Pump A Orbits device.
Y 0.50 87.50
04/16/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Follow up with Whale Rock routingStatic route testing on Pump B Orbits
Y 0.50 87.50
04/17/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Investigate NETMON service on Pump A -configured, but not assigned to routesSeeing failures and occasional successes toWR_SRX via CharterUpdated Brett with status
Configure route leaking on new Spines to allowswitch management using loopback interfacesDebug and verify services from Spines:DNSRADUIS authenticationSystem archives
Y 4.00 700.00
04/25/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Brett reported another network blip on the SRXand provided the messages logReview messages log for potential causeCreate JTAC support caseCollect log files and support information for caseReview upgrade path for expected firmwareupgrade recommendation
Y 3.00 525.00
04/26/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
JTAC case updatesProject planning Core migration - evaluate VCFswitches at County DR to convert to leaves
Y 0.50 87.50
04/29/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Project planning to methodically repurpose VCFswitches to new EVPN:VXLAN configurationRename Spines and Leaves to correspond tolocation, similar to current VCFReconfigure Leaf 1 to Leaf 11Determine IP addresses, AS numbers, router-ids, etc for two additional leaves
Troubleshoot routing and VPNs at RES1, RES2,and SouthHills
Y 5.75 1,006.25
04/30/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Review SRX to VCF connections for migration tonew EVPN:VXLAN coreConfigure interfaces on both Spines for the thirdand fourth leavesCreate configurations for the third and fourthleaves
Y 1.50 262.50
04/30/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Rework VCF to EVPN:VXLAN migration plan toprevent physical relocation of switches and Spineisolation or split brainTroubleshoot issues with Pump A routingUpdate JTAC case after another firewall serviceblip
Y 4.00 700.00
Subtotal: 6,781.25
Invoice Time Total:Billable Hours:38.75
CIO Solutions, LPPO Box 1247Goleta, CA 93116United States(805) 596-0135
Bill To:
City of San Luis ObispoAttn: Rebecca Cox990 Palm St.San Luis Obispo, CA 93401-3249
Date Invoice
04/30/2024 110879-124
Account
City of San Luis Obispo
Terms Due Date PO Number Reference
Net 30 days 05/30/2024 Pro Services Agreement
Project Name SLO: Pro Services Agreement (2019-2020)
Billing Method Actual Rates
Company Name City of San Luis Obispo
Contact Name Lynn Wilwand
Services Work Type Staff Hours Rate Amount
Billable Services
Standard Remote - End User Glenn Beadle 38.75 175.00 6,781.25
Total Services:6,781.25
A monthly finance charge of 1.5% (APR 18%) will be added to all amountsnot paid within the terms stated on the invoice.Invoicing questions? Call 805.546.6008 or email us atbilling@ciosolutions.com.
Please include invoice number with payment.
Invoice Subtotal:6,781.25
Sales Tax (8.75%):0.00
Invoice Total:6,781.25
Payments:0.00
Credits:0.00
Balance Due:6,781.25
Remit To:CIO Solutions, LPPO Box 1247 Goleta, CA 93116
Invoice Time Detail
Invoice Number:110879-124
Company:City of San Luis Obispo
Charge To: City of San Luis Obispo / SLO: Pro Services Agreement (2019-2020)2024April 2024 Location: Main
Date Staff Notes Bill Hours Ext Amt
04/03/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Status call with Brett regarding Whale Rock pumpstationsConfigure BGP route filters on Whale Rock PumpA and Pump B orbitsReview Whale Rock SRX BGP configuration forPump A, in advance of changing primary routefrom 4G to Charter Fiber
Y 2.00 350.00
04/03/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Apply new BGP route filtering to Whale RockPump A and Pump BTest failover to redundant route paths from eachof the Pump stationsTest Routing between the Pump stations whenBGP routing is down
Y 2.50 437.50
04/05/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
WhaleRock Pump A / Pump B failover testing andconfiguration as necessaryTests successfulPump B may be better off using 900Mhz radio asdefault
Y 2.00 350.00
04/09/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Debug VPN connection issues between Pump Aand Whale Rock SRX
Y 1.00 175.00
04/10/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
JTAC responded with missing BGP setting forEVPN:VXLAN configurationAdded missing setting, and test host becamereachableNotified JTAC they could close the caseFurther testing showed lingering routing issuesAsked JTAC to create child case and scheduledremote session for tomorrow
Y 1.00 175.00
04/11/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Test and document access to all new leaves andspines from VPN, Firewall, and existing CoreRemote debug session with JTACJTAC is able to re-create the issue in their lab, andwill continue to work on a solution
Y 3.00 525.00
04/11/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Configure route filters for Pump B station to useTass route as primaryConfigure route filters for Pump B station to useRadioShed as secondaryCreate more clearly named route filters to makeselecting the primary and secondary routes moreunderstandableList unused route filters to clean-up during nextmaintenance window (Monday)
Investigate network blip reported by Brett
Y 2.50 437.50
LogicMonitor screenshot showed large 2G+ datathroughput from PD LANFound DNS errors on Node 0 of SRX clusterOutage may have been caused by DNS issue, ordata transfer from PDNo other errors found on SRX nodes
04/12/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Clean up unnecessary filters on Pump A OrbitsNew Core troubleshooting - sent request forrouting change on old CoreRouting to Loopback interfaces fails; they're notpresent in the overlayAttempted to use Management IP in CITY-HALLrouting instance for RADIUS. Log messagessuggest this isn't a valid configuration.Cannot use CITY-HALL routing instance for DNS orFTPCreated JTAC case for management configuration.Fallback will be to use out of band managementinterface connected to management VLANUploaded configs and responded to casequestions
Y 2.00 350.00
04/15/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Brett reported issues with the Radio Shed goingoffline, Pump B stuck and Tass unreachableWas able to reach Tass via SSH from local subnetSet up static route for VPN accessRadio Shed and Tass were rebootedStatic route was ineffective, and after reboot it'snowhere to be found in the routing tableAttempted multiple configurations, static routewill not install
Y 2.50 437.50
04/15/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Follow up on JTAC case for switch management ofthe new core spinesJTAC recommended exporting the loopbackinterface into the City Hall routing instanceImport fails as it's an EVPN:VXLAN and cannotimport routes from the master routing table
Y 0.50 87.50
04/15/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Brett reported Pump A was down.Checked 4G peers, and none had routes to orcould see Pump ARestarted the VPN from WhaleRock SRX.Confirmed the external IP of Pump A wasreachable, and the VPN established, but notraffic came through.Bett sending someone onsite for physical rebootof Pump A Orbits device.
Y 0.50 87.50
04/16/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Follow up with Whale Rock routingStatic route testing on Pump B Orbits
Y 0.50 87.50
04/17/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Investigate NETMON service on Pump A -configured, but not assigned to routesSeeing failures and occasional successes toWR_SRX via CharterUpdated Brett with status
Configure route leaking on new Spines to allowswitch management using loopback interfacesDebug and verify services from Spines:DNSRADUIS authenticationSystem archives
Y 4.00 700.00
04/25/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Brett reported another network blip on the SRXand provided the messages logReview messages log for potential causeCreate JTAC support caseCollect log files and support information for caseReview upgrade path for expected firmwareupgrade recommendation
Y 3.00 525.00
04/26/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
JTAC case updatesProject planning Core migration - evaluate VCFswitches at County DR to convert to leaves
Y 0.50 87.50
04/29/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Project planning to methodically repurpose VCFswitches to new EVPN:VXLAN configurationRename Spines and Leaves to correspond tolocation, similar to current VCFReconfigure Leaf 1 to Leaf 11Determine IP addresses, AS numbers, router-ids, etc for two additional leaves
Troubleshoot routing and VPNs at RES1, RES2,and SouthHills
Y 5.75 1,006.25
04/30/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Review SRX to VCF connections for migration tonew EVPN:VXLAN coreConfigure interfaces on both Spines for the thirdand fourth leavesCreate configurations for the third and fourthleaves
Y 1.50 262.50
04/30/2024 Beadle, Glenn Project Phase:2024
Project Activity:April 2024
Rework VCF to EVPN:VXLAN migration plan toprevent physical relocation of switches and Spineisolation or split brainTroubleshoot issues with Pump A routingUpdate JTAC case after another firewall serviceblip
Y 4.00 700.00
Subtotal: 6,781.25
Invoice Time Total:Billable Hours:38.75
Packet Fusion, Inc.
4301 Hacienda Drive, Suite 400
Pleasanton, CA 94588
CITY OF SAN LUIS OBISPO
MIGUEL GUARDADO
ATTN:ACCOUNTS PAYABLE DEPT.
990 PALM STREET
SAN LUIS OBISPO, CA 93401-3249
P-CTSL01-SUPPORT
QUO-03742-Z6V6S8
SHORETEL PARTNER SUPPORT 1 YEAR WITH NO PHONES
TERM: 11/6/23 - 11/5/24
CONTRACT: $30,868.22
PACKETFUSION
•••••••••••••••••••
Connecting the Dots to the
CITY OF SAN LUIS OBISPO
ATTN: DAN AKDAG/IT DEPT
990 PALM STREET
SAN LUIS OBISPO, CA 93401-3249
P:CITY OF SAN LUIS OBISPO (SUPPORT)
ob Name
Contract Gross Billed Curr
Amount To Date Amount
11/02/2023
PB16063
617977
Net 30
12/02/2023
urrent Billing
Amount
MTC-CTSL01-NOV 24 MTC:SL OBISPO-PS1YNP,11/5/24 $30,868.22 I $0.00 I $30,868.22 100.00% $30,868.22
$30,868.22 $0.00
PAYMENT REMITTANCE INFORMATION
OPTION I: US POSTAL SERVICE OPTION II: COURIER (OVERNIGHT DELIVERY ONLY)
PACKET FUSION, INC.
PO BOX 888055
LOS ANGELES, CA 90088-8055
LOCKBOX SERVICES - #138055
PACKET FUSION, INC.
3440 FLAIR DR.
EL MONTE, CA 91731
$30,868.22 100.00%
Billing Amount:
Tax:
$30,868.22
$30,868.22
$0.00
Pay This Amount: $30,868.22
If you are interested in remitting payments via ACH or if you have any questions, please contact our
accounts receivable department at (925) 701-2010 or email AR@PacketFusion.com
DocuSign Envelope ID: 227E8CC8-4D63-4187-BC10-F474DA019D9D
PACKETFUSION
,004,610.110 11111110.01,00041
Connecting the Dots in the Cloud —
SUPPORT QUOTE
CITY OF SAN LUIS OBISPO
ATTN: Joshua Erquiaga
990 PALM S I REE I
SAN LUIS OBISPO, CA 93401-3749
(805) 781-7526
I. This Support Quote is based on the hardware and software configuration set forth in Exhibit B — Schedule of Equipment
("Equipment"), including any improved features and models of such equipment purchased from Packet Fusion during
any support term for all locations set forth in Exhibit C — Customer Locations.
II. Hourly Time and Material Billing Rates ("T&M Rates") for the support Term are set forth in Exhibit A of this Support
Quote.
Ill. Length of Support ("Term")
Quote Number: QUO-03742-Z6V6S8
Effective Start Date: 06 November 2023
Support Type and Term Options
Term Length
Support - No Phone
Coverage Term Length
With Optional
Phone Coverage Discount End Date
1 Year Term $ 30,868.22 1 Year Term $ 45,373.97 0% 05 November 2024
3 Year Term $ 86,122.34 3 Year Term $ 129,639.58 7% 05 November 2026
5 Year Term $ 138,907.01 5 Year Term $ 211,435.73 10% 04 November 2028
Amount selected will be due in full upon invoicing by Packet Fusion
Please select your support type and term
from the table above, using the drop-down
menu
Quote Expires: 05 November 2023
1 Year No Phones Coverage
IMPORTANT: After the renewal date, if not fully executed, Mitel's Corporate Policy imposes a reinstatement fee beginning at
40% of the contract value. Depending on the amount of time lapse from renewal date, the fee increases to a maximum of 100%
at month 8.
Page 1 of 5
Version 20220501
DocuSign Envelope ID: 227E8CC8-4D63-4187-BC10-F474DA019D9D
Customer Purchase Orders referencing the Quote # and Contract Amount are acceptable in lieu of a Customer Signature.
Invoices are due net 30 from Lhe date of invoice from Packet Fusion, Inc.
Make checks payable to Packet Fusion, Inc., PO Box 888055, Los Angeles, CA 90088-8055
Accepted:
CITY OF SAN LUIS OBISPO
caD oc u Sig ned by:
los6,6t fro
IIrfeRA 0 E B c a 4 1 7
Date:
Title:
7 shua Erquiaga
November 1, 2023
Information Technology Manager
PO Number: 617977
Page 2 of 5
Version 20220501
DocuSign Envelope ID: 227E8CC8-4D63-4187-BC10-F474DA019D9D
Exhibit B
Schedule of E ui merit & Software "E ui mcnt" or "Software"
Product QTY Product QTY
Primary Support without Phone Coverage will
include:
If optional Phone Coverage is selected,
the
following will also be covered:
AGENT CALL MANAGER LICENSE 28 IP Phone BB24 Black 6
CONFERENCE BRIDGE LICENSE EXT ONLY 24 IP Phone IP 230 Black 30
Extension & Mailbox license 266 IP Phone IP 230g Black 325
Extension Only license 400 IP PHONE, IP115 BLK 39
CONNECT ONSITE VIRTUAL MOB ROUTER SW MED 4 IP PHONE, IP480G 196
LICENSE BUNDLE, ADVANCED ONSITE 7 IP PHONE, IP485G 15
LICENSE BUNDLE, ESSENTIALS ONSITE 26 IP930D DECT Phone Starter Kit US CA MX 2
LICENSE BUNDLE, ESSENTIALS ONSITE UPG TO ADV 1 IP930D Handset (spare) 3
LICENSE BUNDLE, VIRTUAL PHONE CAPA QTY 200 1 SHOREPHONE IP560 BLACK 10
LICENSE, ADDITIONAL SITE 6 SHOREPHONE IP560G BLACK 30
LICENSE, CALL RECORDER ADD-ON (5 SIM SESSIONS) 6 SHORETEL WEB REPORTING CLIENT 1
LICENSE, EMERGENCY NOTIFICATION, 5 OR FEWER 1
LICENSE, MAILBOX ONLY 163
LICENSE, REMOTE PHONE FOR EDGE GATEWAY 8
LICENSE, SIP DEVICE 3
License, SIP trunk (ST/SG Voice Switch) 10
LICENSE, VIRTUAL EDGE GATEWAY SERVER 1
LICENSE, WORKGROUP MONITOR 1
Mitel Voice Switch ST100A 2
Mobile Access license 1
OPERATOR CALL MANAGER LICENSE 4
PROFESSIONAL CALL MANAGER 1
SHOREWARE CLIENT: AGENT CALL MANAGER 7
SHOREWARE CLIENT: OPERATOR CALL MANAGER 20
SHOREWARE CLIENT: SUPERVISOR CALL MANAGE 3
SHOREWARE PERSONAL CALL MANAGER REQUIRE 2
SOFT PHONE QTY 10 OR MORE 10
SUPERVISOR CALL MANAGER LICENSE 3
Voice Switch SG-90(PLM approval REq'd) 4
VOICE SWITCH, SG24A MADE IN USA 4
VOICE SWITCH, SG30 MADE IN USA 1
VOICE SWITCH, SG50 MADE IN USA 7
VOICE SWITCH, SGT1K MADE IN USA 4
Unless included above, support is
excluded for:
Network Equipment
Servers
Carrier Services
Exhibit C
Customer Locations ("Locations")
Page 4 of 5
Version 20220501
DocuSign Envelope ID: 227E8CC8-4D63-4187-BC10-F474DA019D9D
Page 5 of 5
Version 20220501
Job Number Job Name Contract
Amount
Gross Billed
To Date
Current
Amount Due % Billed Current Billing
Amount
MTC-CTSL01-NOV 24 MTC:SL OBISPO-PS1YNP,11/5/24 $30,868.22 $0.00 $30,868.22 100.00%$30,868.22
$30,868.22 $0.00 $30,868.22 100.00%$30,868.22
Billing Amount:$30,868.22
Tax:$0.00
Pay This Amount:$30,868.22
PAYMENT REMITTANCE INFORMATION
OPTION I: US POSTAL SERVICE OPTION II: COURIER (OVERNIGHT DELIVERY ONLY)
PACKET FUSION, INC.
PO BOX 888055
LOS ANGELES, CA 90088-8055
LOCKBOX SERVICES - #138055
PACKET FUSION, INC.
3440 FLAIR DR.
EL MONTE, CA 91731
Description:SHORETEL PARTNER SUPPORT 1 YEAR WITH NO PHONES
TERM: 11/6/23 - 11/5/24
CONTRACT: $30,868.22
Project:
Bill To:
P-CTSL01-SUPPORT - P:CITY OF SAN LUIS OBISPO (SUPPORT)
CITY OF SAN LUIS OBISPO
MIGUEL GUARDADO
ATTN:ACCOUNTS PAYABLE DEPT.
990 PALM STREET
SAN LUIS OBISPO, CA 93401-3249
Ship To:
CITY OF SAN LUIS OBISPO
ATTN: DAN AKDAG/IT DEPT
990 PALM STREET
SAN LUIS OBISPO, CA 93401-3249
QUO-03742-Z6V6S8 Quote No.:
If you are interested in remitting payments via ACH or if you have any questions, please contact our
accounts receivable department at (925) 701-2010 or email AR@PacketFusion.com
Document Date:11/02/2023Packet Fusion, Inc.
4301 Hacienda Drive, Suite 400
Pleasanton, CA 94588
Invoice No:PB16063
617977Customer PO:
Due Date:
Terms:Net 30
12/02/2023