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HomeMy WebLinkAboutTripepi Smith BidON-CALL CON SULTING FOR MARKETING, PUBLIC RELATIONS, VIDEOGRAPHY, OR PHOTOGRAPHY SERVICES City of San Luis Obispo April 7, 2025 By: Ryder Todd Smith Co-founder & Principal Tripepi Smith & Associates Single Source Communications Tripepi Smith & Associates 2 Table of Contents LETTER OF INTEREST ..................................................................... 3 RELEVANT EXPERIENCE ................................................................ 8 FEE STRUCTURE ........................................................................... 16 CLIENT REFERENCES ................................................................... 20 APPENDIX A: RESUMES ............................................................... 22 APPENDIX B: REQUIRED FORMS & STATEMENTS ................... 25 Single Source Communications Tripepi Smith & Associates 3 LETTER OF INTEREST Thank you for the opportunity to continue Tripepi Smith’s partnership with the City of San Luis Obispo for on-call communication services. This proposal offers all requested information, including Tripepi Smith’s understanding of your needs, our approach to addressing them, our cost proposal and more. Tripepi Smith has a deep understanding of the City of San Luis Obispo, having supported the City in various communication efforts since 2020. We are intimately familiar with the City’s brand, voice and preferred workflows — giving Tripepi Smith the ability to efficiently hit the ground running on all tasks assigned. We are confident our familiarity, dedication and bandwidth of resources make us the right partner for the on-call services desired by the City. Distinguishing/Key Features No other communications firm has the public agency client depth and diversity that Tripepi Smith offers. We gain insights from the breadth of our work with our 200+ public agency clients, which yields key advantages: Certifications in Industry-Standard Platforms: Our team possesses a deep understanding of social media and digital platforms, evidenced by our certifications from industry leaders like Meta, YouTube, X and Meltwater. Breadth of Expertise: The breadth of Tripepi Smith’s team — from policy to videography to graphic design — is rare. The result: we have an ability to tell a complete story across all mediums, all within our one team. A Deep Understanding of Local Issues: Tripepi Smith’s work with over 200 public agencies and municipal partners benefits each client as we translate practical field experience into outreach strategies tailored to their unique circumstances. Moreover, we are known for our mastery of the art of local government communications. Integrated Offerings: Tripepi Smith owns two local government publications, PublicCEO and Civic Business Journal, in which we can promote city news. Together, they boast a subscriber base of over 17,500 city managers, county administrators, public executives and public employees. Long History of Partnership & Support: We have partnered with the City and supported your communications over 5 years. We know the players, have built solid relationships and have experience working with you on key issues. Our continued and enhanced partnership will help expand the City’s communications practices and achieve key communication goals. Robust Quality Assurance Practices: With thousands of successful projects delivered, Tripepi Smith has integrated a robust system of tools and workflows. Whether managing deliverables within our own team or subcontractors, our iterative review procedures ensure clients receive high-quality, high-impact work products. 24/7 Access: Tripepi Smith is available to our clients 24 hours per day. There is no “bad time” to call or email us, and our response will be immediate and engaged on the issue at hand. Single Source Communications Tripepi Smith & Associates 4 Tripepi Smith’s Areas of Interest in Support of SLO Tripepi Smith has experience in all facets of San Luis Obispo’s requests as outlined within the RFP. We affirm our ability to continue supporting your needs in the following areas: General Communications Support An array of communication support services may include, but is not limited to: Press Release & News Article Creation Our team is seasoned in crafting compelling press releases and news articles, typically up to 500 words, that will amplify San Luis Obispo's story and establish thought leadership. We tailor our work to your desired tone and direction, ensuring consistent execution. Collaboration with your staff might be necessary to ensure subject matter expertise and obtain quote approvals. You can lean on us to manage the entire content creation cycle, from crafting key messages and conducting interviews to drafting content and distributing it to your platforms or the media. Proofreading and Editing Tripepi Smith staff will be available to proofread and copyedit staff content, whether press releases, website news articles or external-facing emails as needed. Copyediting will review spelling and grammar, as well as ensure consistency with San Luis Obispo’s Style Guide parameters. Social Media Management Content Creation: Social media content creation involves: planning, fact-checking, sourcing graphics, grammar checking and scheduling the post. Our team has experience producing content across Meta (Facebook and Instagram), Twitter/X, LinkedIn, Nextdoor and others. Additionally, Tripepi Smith has extensive experience in the City’s current social media management tool, Social Assurance. Monitoring: Tripepi Smith can monitor the City’s social media site inboxes seven days a week for customer service opportunities, mainly responding to questions. When we identify an opportunity to respond, we will aim to do so within 24 hours of the comment post time or message receipt time. We will occasionally require fact-checking and guidance from the City for more nuanced responses. Additional: Our work also includes optimizing social media accounts to enhance performance and/or take advantage of useful features. "Boosted Posts" and other targeted advertisements are also helpful in disseminating information to community members. Tripepi Smith is fully capable of running and tracking these paid campaigns (fees to be agreed upon and paid by the City). Monthly Metrics & Analytics Reports Each month, Tripepi Smith can provide a summary report of the Key Performance Indicators or KPIs reach, posts, engagement, etc.) related to your controlled social media sites and other key metrics if available, such as website visits, media mentions and email open/click rates. This will help us evaluate the success of our efforts, as well as serve as an ongoing feedback mechanism for gathering valuable insights that can help inform ongoing communication strategy. Single Source Communications Tripepi Smith & Associates 5 Graphic Design Support Our diverse design team, from seasoned creative directors to detail-oriented technicians, illustrators, color experts and data visualization specialists, ensures we can tackle projects of every scale. Moreover, we’ve honed an expertise in inspiring action among residents through daily collaboration with a wide range of public agencies. This translates to impactful visuals that grab attention and effectively communicate your message in a clear and engaging way. As public agency engagement specialists, accessibility is a cornerstone of every project that we undertake. Our graphic design work spans: Logos, sub-logos, branding, campaigns Brochures, guides, newsletters, reports Animated visuals for social media, video and web PDF, accessibility, ADA compliance PPT, presentations, meeting materials Stationery, business cards, templates Social media, web banners, email Infographics, financials, instructions Posters, banners, signage Conference materials, booths, swag Website Support Tripepi Smith can supplement staff efforts by deploying a website content expert dedicated to improving your website. Our team has decades of combined experience managing websites for public agencies. Our team handles all website needs, from content strategy, creation and maintenance to technical support and full-fledged website redesigns. No matter the case, we prioritize user experience, staff education, Search Engine Optimization (SEO) and compliance with the Americans with Disabilities Act ADA). Our team is fluent in a bevy of website service providers, including Granicus (govAccess and OpenCities), CivicPlus, Revize, WordPress and Civica–plus analytics software, such as Google Analytics and Piwik. In fact, we combine data on how constituents interact with your website with our technical knowhow and storytelling skills to inform our work on websites: website redesigns, project management for website redesigns and cloud webmaster services. Photography and Videography Support Our team includes nearly 10 full-time videographers, with diverse expertise in various domains, including large and small-scale video production, drone videography, photography and event filming. This depth of experience enables us to match the right expert to your needs, whether you are seeking high-quality imagery for a large public event or short-form content designed to engage audiences on social media platforms. We offer a comprehensive range of video and photo services, including full video production, post- production, aerial drone footage, livestreaming and photography. Our team is highly skilled in every aspect of video production, from planning and shooting to editing and final delivery. Whether it's a quick promotional video, an attention-grabbing highlight reel or a creative state of the city event video, our team can produce compelling visuals optimized for platforms such as Instagram, Facebook, X, YouTube and more. These pieces are crafted to capture your audience’s attention and drive engagement in a concise and visually impactful way. Photography and Videography sessions would be broken down into the following general three phases: Single Source Communications Tripepi Smith & Associates 6 1. Pre-Production: identifying key messages, goals, shot list, define interviews, questions and other important details. 2. Production: this is where we execute our work onsite at the locations identified in pre-production, capture any necessary audio, obtain interviews, capture b-roll and more. 3. Post-Production: this is where our work consists of editing photography or video footage, editing photos captured, clean up audio, balance color correction. We send a review file where you can provide feedback and edits. We provide photography and videography services for: Portraiture (Studio and environmental) Architecture Behind-the-Scenes Events (Ribbon cuttings, tree lightings, summer activities, concerts and more) Conferences & Networking Events Fine Arts Shows/Gatherings Graduation Events Groundbreaking Ceremonies Promotional Keynote/Presentation Speakers Stock Imagery (Including drone) Strategic Public Outreach, Information and Engagement Planning Tripepi Smith will work closely with you throughout the contract term to provide advice on stakeholder outreach, communication strategies, cohesive brand awareness and public engagement initiatives. Our work includes developing key talking points to ensure there is a consistent message throughout the outreach process and strategy. We can monitor community groups for specific initiative sentiments, measure key performance indicators across your controlled media sites and other key metrics. Our team can facilitate in-person and virtual community meetings, focus groups with stakeholders and more. We take a collaborative approach to tailor a solution that perfectly fits your outreach and engagement needs. Crisis Communications There may be instances when a serious, emergency issue arises, warranting collaboration among the proposed project team throughout the crisis management period. This includes responding to emergencies through coordinated communications efforts with key external stakeholders. Tripepi Smith will remain available 24/7 to support you through such instances, typically kicking discussions off in a virtual meeting, collaborating in a living workspace and emailing, texting or calling with updates as progress happens. Special Event and Infrastructure Strategy Tripepi Smith can help you understand your audience and gauge interest on special events and infrastructure strategy. Engagement with key stakeholders, such as residents, business owners, community representatives and other agencies could include community pop-up events, in-person community meetings, virtual meetings, informational videos, press releases, google form surveys and more. We can align our communication cadence with the community’s interest levels and can further detail the most appropriate action steps for outreach depending upon the City’s need. Single Source Communications Tripepi Smith & Associates 7 Concluding Engaging constituents and telling your agency’s story is not a simple matter. It takes work, consistency, innovation and creativity to make an impact. We are confident that our dedication and proven track record make us the right partner for San Luis Obispo. Thank you for considering us as your continued partner in communications. We eagerly anticipate the chance to discuss our proposal in more detail. Authorization I affirm that I have the legal authorization to bind Tripepi Smith into agreements with the City of San Luis Obispo and to make the statements below on behalf of the firm. I also affirm having received all addenda associated with your Request for Qualifications for On-Call Marketing, Public Relations, Videography, or Photography Services. This proposal is valid for 90 days from the date of submission. Regards, Ryder Todd Smith Co-Founder & President, Tripepi Smith & Associates, Inc. Ryder@TripepiSmith.com • (626) 536-2173 • PO Box 52152, Irvine, CA 92619 RFP@TripepiSmith.com is our preferred point of contact throughout the evaluation process. Single Source Communications Tripepi Smith & Associates 8 RELEVANT EXPERIENCE Key Personnel Experience Depending on the scope of work San Luis Obispo selects, the rest of the Tripepi Smith project team may vary. The Account Manager (bio below) will closely monitor the quality of work product before Tripepi Smith delivers it to you for review/approval. Should any key personnel become unavailable during our engagement, Tripepi Smith will quickly substitute with other Tripepi Smith resources who have commensurate experience, knowledge and/or skillsets. Please see the Appendix for full resumes of key personnel. You can learn more about our individual backgrounds and qualifications at www.TripepiSmith.com/Our-Team. The core project team will have dedicated availability to support the engagement, including capacity to provide support under urgent notice and/or time constraints. Tripepi Smith is a collaborative firm with many skillsets available. Any Tripepi Smith staff member may be brought onto the engagement to help with our efforts. Sydni Overly Director Location: Seattle, WA | Role: Strategic Advisor & Account Manager Sydni Overly is a strong project manager with a background in public policy and local government. After studying sociology at Boston University, she went on to receive her Master of Public Administration from California State University, Long Beach. Sydni further developed her leadership skills at the City of Gardena, where she supported several municipal departments and gained extensive experience in intergovernmental relations, emergency management, community outreach and content creation. As a Director for Tripepi Smith, Sydni manages a wide range of projects and provides crisis communications support and strategic direction for staff to execute. In addition to her client work, Sydni is the firm’s Sprout Social expert and helps optimize social media management practices. She also recently led the creation of Local Information Network of Knowledge (LINK), a software solution to help public agencies share and document best practices and knowledge on a range of subjects. Sydni’s client work included the City of Atascadero, City of Covina, City of Glendale, City of Grover Beach, City of La Verne, City of Malibu, City of Pismo Beach, City of Renton, City of Rohnert Park, City of Santa Paula, City of San Luis Obispo, County of San Luis Obispo, HSITAG and Upper Salinas-Las Tablas Resource Conservation District. Sydni is a certified Hootsuite Social Marketing Professional. She also specializes in crisis communications and completed FEMA’s Professional Development Series and Public Relations Society of America (PRSA) Crisis Communication Certificate Program. Single Source Communications Tripepi Smith & Associates 9 Valerie Nevarez Business Analyst Location: Redlands, CA | Role: Project Manager Valerie Nevarez is a strategic and detail-oriented individual with a background in public relations and social media management. She graduated from California Baptist University with a Bachelor of Arts in Public Relations in 2019 and a Master in Business Administration in 2020. Valerie developed and strengthened her skills during her time at Loma Linda University Health. She was charged with content development, writing and project management. Valerie holds a certificate in principles of public relations and is Hootsuite Social Media Marketing. Mia Valenzuela Junior Business Analyst Location: San Francisco, CA | Role: Project Support Mia Valenzuela is a community-oriented writer with a background in the arts supported by strong organizational and communication skills. She received her Bachelor of Arts in English with a concentration in Creative Writing and a minor in Philosophy from Scripps College. Mia is enthusiastic about serving the public through informative storytelling and is proud to do so with Tripepi Smith. Mia is certified in Sprout Social. Her clients include Renne Public Law Group, City of Menlo Park, City of Hercules, City of San Luis Obispo and City of Rohnert Park. Single Source Communications Tripepi Smith & Associates 10 Firm Experience Similar/Related Projects City of Atascadero (2024 to Present) Beginning in May 2024, the City of Atascadero tapped Tripepi Smith to assist with outreach and communications for ballot measures L-24 and M-24, as well as manage communications for the El Camino Real Downtown Infrastructure Project. For Measures L-24 (Sales Tax) and M-24 (Treasurer Position), Tripepi Smith developed FAQs, talking points, website content, press releases and an animated video to educate voters about the measures. For the El Camino Real Downtown Infrastructure Project, Tripepi Smith developed and maintained website content and created outreach materials, including construction updates, traffic impact alerts, alternate route information and project milestone announcements. Tripepi Smith also produced business highlight videos to support affected merchants and planned community meetings and outreach events. Contact: Lara Christensen, Deputy City Manager 805-470-3400, LChristensen@Atascadero.org City of Grover Beach (2020 to Present) Tripepi Smith has been working with the City of Grover Beach since 2020 on a variety of communication and outreach efforts. The ongoing baseline engagement includes writing press releases, managing social media, redesigning and creating the monthly City Manager e-newsletter, hosting quarterly strategy meetings with department heads to identify key topics and messages and delivering monthly metric reports. In addition to our ongoing work, Tripepi Smith has also provided tax measure communication and community engagement services and district formation outreach services for the City, as well as website modernization services, recruitment brochures and quarterly recreation activity mailers. Contact: Matthew Bronson, City Manager 805-473-4567, MBronson@GroverBeach.org City of Duarte (2014 to Present) In the City of Duarte, Tripepi Smith works with the city manager’s office in a broad and consistent engagement to advance communications and augment the work of staff. The baseline engagement includes writing press releases and articles, updating the City website, managing social media, redesigning and creating the quarterly City newsletter, developing a style guide, hosting quarterly strategy meetings with department heads, delivering monthly metric reports, advising staff on the City’s upcoming website redesign and auditing City communications in an express assessment report. Duarte previously engaged Tripepi Smith for its first communications assessment as well as for videography, photography, drone, graphic design and email marketing services. After a 2.5-year engagement, the City just signed on for another 3 years with an expanded scope covering the management of its PEG channel. Contact: Andres Rangel, Assistant to the City Manager/PIO 626-357-7931, ARangel@AccessDuarte.com We encourage you to see all the work we have done for clients through our online portfolio at www.TripepiSmith.com/Work Single Source Communications Tripepi Smith & Associates 11 General Firm Information Tripepi Smith: A Public Affairs Firm that Understands Local Government Tripepi Smith excels in public affairs and marketing. Founded in 2000 and incorporated as a California corporation in 2002, the company is headquartered in Orange County, California, with staff throughout the western United States. We work in a complex environment where successful communications go hand-in-hand with marketing and technical expertise. As a full-service marketing and creative services firm, Tripepi Smith offers the right professionals for the job while being small enough to be nimble and responsive. Our team offers a broad spectrum of experience and skills that allows us to apply the appropriate resource to the appropriate tasks; this allows us to execute work faster and reduce engagement costs. Tripepi Smith's team comprises over 65 full-time professionals experienced in local government. Our staff includes former municipal employees with backgrounds in creative services, public information and city management, as well as seasoned directors, analysts and practice area specialists. Accredited public relations (APR) professionals guide effective messaging while policy wonks provide counsel on public affairs. TS Creatives fashion compelling branding, websites, print and digital design, social media, photography and videography. We employ multiple FAA-certified drone pilots and operate a full-scale video production studio with extensive event and broadcast experience. The Result: We can tell a complete story across mediums, all within our one team. Firm Structure and Financial Matters Tripepi Smith was founded in 2000 and incorporated in 2002 as a California S Corporation. The firm has two corporate officers, who are also the co-founders with equal ownership of the business: Co-Founder & President Ryder Todd Smith Chief Financial Officer Nicole Smith Ryder and Nicole have signing authority to bind Tripepi Smith into agreements with clients. Tripepi Smith has generated a profit every year it has been in operation. We have never had a legal claim filed against us and have never failed to fulfill a contract commitment. In addition to the President/CEO and CFO, multiple principals and directors oversee the day-to-day operations of a team of analysts, graphic designers, photographers and videographers. Please refer to our Org Chart for full details. Single Source Communications Tripepi Smith & Associates 12 Grounded in Civic Affairs CFO Nicole Tripepi Smith is a second-generation civic-affairs professional (her father was a city manager for 28 years). President Ryder Todd Smith brings over 20 years of public agency marketing and communications experience to the table. Office Locations Since early 2017, Tripepi Smith has operated in a completely virtual office environment. Being virtual enhances operational resilience and grants us access to a flexible and diverse workforce. The team — composed of policy wonks, creative message developers, broadcast specialists, videography experts, technology gurus and graphic artists — resides throughout Arizona, California, Idaho, Montana, New Mexico, Tennessee, Texas, Utah, Washington, with a majority based in California. Contact Information Email: RFP@TripepiSmith.com Phone: (626) 536-2173 Mail: PO Box 52152, Irvine, CA 92619 Single Source Communications Tripepi Smith & Associates 13 Our Services Tripepi Smith operates at the intersection of marketing, technology and public affairs. We excel in each of these areas, but the true power lies in our ability to seamlessly integrate them. This holistic approach allows us to craft impactful solutions for our clients. Strategy, Marketing, Communications Creative Services Strategic development, research, surveys, messaging Social media management Web and social media strategy, optimization (SEO), metrics Web hosting and support Email campaigns Relations media, stakeholders, public, government) Support and training for events, presentations and virtual gatherings Digital, print, radio, out-of-home advertising Staff training media, social media, photo, brand implementation) Full-service graphic design for digital, print and outdoor Brand and logo development Content creation writing, editorial, thought leadership) Output services digital distribution, print management, mail management) Illustration and information graphics Photography Videography, broadcasting, podcasting, drone Event production, technical support Animation and motion graphics Web design and implementation Single Source Communications Tripepi Smith & Associates 14 Partial Client Roster We have a network of 200+ satisfied clients in the local government space. We are happy to connect you with contacts at our client agencies who can share their experience working with Tripepi Smith. California City Management Foundation City of Aliso Viejo City of American Canyon City of Atascadero City of Azusa City of Baldwin Park City of Bellflower City of Benicia City of Burlingame City of Claremont City of Coronado City of Cotati City of) Culver City City of Cupertino City of) Daly City City of Danville City of Duarte City of El Cerrito City of Encinitas City of Fountain Valley City of Foster City City of Fullerton City of Gilroy City of Grover Beach City of Hawaiian Gardens City of Hayward City of Healdsburg City of Hercules City of Huntington Beach City of Indian Wells City of Irvine City of La Cañada Flintridge City of La Palma City of La Puente City of La Verne City of Laguna Hills City of Laguna Niguel City of Lake Forest City of Lakeport City of Lancaster City of Livermore City of Lomita City of Lynwood City of Malibu City of Manhattan Beach City of Manteca City of Martinez City of Menifee City of Millbrae City of Morgan Hill City of Murrieta City of Napa City of Orange City of Orinda City of Pacifica City of Palm Desert City of Palmdale City of Paramount City of Pico Rivera City of Pismo Beach City of Placentia City of Pomona City of Rancho Mirage City of Rancho Palos Verdes City of Riverbank City of Rohnert Park City of Rolling Hills Estates City of San Clemente City of San Leandro City of Santa Ana City of Santa Clarita City of Santa Paula City of Saratoga City of Stanton City of South Gate City of South Pasadena City of Tracy City of Vallejo Costa Mesa Sanitary District Del Paso Manor Water District West County Wastewater District Independent Cities Association Independent Cities Finance Authority Institute for Local Government League of California Cities Municipal Management Association of Northern California Municipal Management Association of Southern California Orange County City Manager Association San Gabriel Valley City Managers’ Association Claremont McKenna College Single Source Communications Tripepi Smith & Associates 15 Tripepi Smith Organizational Chart Single Source Communications Tripepi Smith & Associates 16 FEE STRUCTURE The City of San Luis Obispo values community engagement and wishes to expand its impact through as-needed communications support. We recommend the following scope of services following a Time & Materials (T&M) model that allows you the flexibility to “ramp up” or “ramp down” efforts according to budget and priorities. Below are approximate costs for potential services the City may request throughout this engagement. We only begin work with your written consent. Time & Materials Estimates Service/Deliverable Scope Cost Strategic Planning/ Crisis Communications/Strategy Sessions Includes 1 hour strategy meeting with a Principal or Director and the project team followed by a detailed action item list for both the City and Tripepi Smith 880 Graphic Design Design services for (1) one Flyer, (1) one Poster and (1) one Banner ~$3,975 Web Content Content support includes 1-hour of Web Developer, 1-hour of Junior Web Developer, 1-hours of Junior Business Analyst for scanning, calls to action and updates to website content 645 Social Media Content and Production Draft, design and publish 3 social media posts each month for 12 months. Includes weekly monitoring and responding 2,720 Event Video Production Junior Videographer onsite for 2-hour event. Includes set up/clean up, full video editing, draft for City approval, equipment and travel fees. Delivered video in .MP4 format or other suitable format for platforms 2,630 Event Photography Production Junior Photographer onsite for 2-hour event. Includes Shoot list, delivery of images in native RAW and JPEG/JPG format. Travel fees included. All photo rights released to you 2,610 News Release Draft one article per month up to 500 words. Includes research, drafting and distributing. 720 Metric Reporting Delivery of a monthly, multi-page report capturing key performance indicators across City social media sites and other applicable digital platforms 875 Should San Luis Obispo determine Tripepi Smith is the most qualified and responsive vendor, but has a budget number that it must hit, then Tripepi Smith remains open to collaborating to narrow the scope engagement or refine our understanding of the scope needs and will modify our pricing accordingly. Single Source Communications Tripepi Smith & Associates 17 As-Needed Services Tripepi Smith will apply the following standard hourly rates and related fees for any authorized as- needed (Time & Materials) work. Such work must be clearly authorized in writing before proceeding. 2025-26 Hourly Rates Standard Reduced Retainer Principal $380 $315 Director $265 $225 Art/Creative Director $265 $225 Senior Business Analyst $205 $180 Business Analyst $150 $125 Junior Business Analyst $115 $100 Senior Videographer/Animator $205 $175 Senior Photographer $175 $150 Videographer/Photographer $140 $120 Junior Videographer/Photographer $115 $100 Senior Graphic Designer $195 $165 Graphic Designer $140 $120 Junior Graphic Designer $115 $100 Web Developer $210 $185 Junior Web Developer $115 $100 Drone Operator $205 $180 Council Chamber A/V Operator $115 $100 Invoicing & Payment Terms At Tripepi Smith, we bill on either a Retainer, Fixed Fee or Time & Materials basis, with each billing type following its own payment schedule. Regardless, terms are Net 30 days. Fixed Fee work is billed upon defined milestones. Time & Materials work is billed in 15-minute increments (i.e. 4.0, 1.25, 6.5 or 0.75 hours) at the end of the month in which work is done. Retainer work is billed on the 15th of each month. Single Source Communications Tripepi Smith & Associates 18 Other Cost Information Tripepi Smith has related service fees that may come up during our engagement that we want to tell you about. Annual Increase Tripepi Smith will increase the hourly rates and retainer fees for all resources by 5% or the national CPI index–whichever is higher–each year on the anniversary of the contract, starting on the first anniversary of any contract when the contract duration is longer than one year. Otherwise, new rates will be negotiated with each new contract. Retainer Discount When a client’s retainer exceeds $7,500 per month, they gain access to our reduced retainer rates. Travel Costs Travel costs must be pre-authorized and then will be reimbursed by the client for any requested travel to complete a requested scope of work. Travel costs may include airfare, lodging, car rentals and gas. Additionally, when client work requires that we be onsite, we will invoice for a resource’s travel time at 50% of the resource’s hourly rate. Equipment Costs Tripepi Smith offers some services that require equipment, such as drone operations and video production. As such, in those cases, the following rates apply: Half Day (Under 4 Hours) Full Day (4+ Hours) Video $450 $650 Drone $550 – Flat Fee Please note that A/V equipment fees are based on the amount and type of equipment required, with pricing tailored to the specifics of each event. Music and Video Licensing Sometimes, the client will want Tripepi Smith to apply music or use stock imagery/video while producing video. In these cases, we will need to apply licensing fees of approximately $100 per song and $200 if we use stock video imagery. This will provide a license for the use of the music and video footage to Tripepi Smith and its clients. Single Source Communications Tripepi Smith & Associates 19 Service Fees Tripepi Smith prefers that clients pay service providers directly to avoid unnecessary administrative costs. You should also know, however, that we have no economic interest in service providers, unless otherwise specified in this proposal. If a client asks Tripepi Smith to pay for a service provider bill, we will apply a 10% agency fee to the reimbursement expense. Typical service fees include, but are not limited to: print, mailing, digital advertising, media placements, voiceovers, translations and closed captions. Exclusive Access Tripepi Smith has access to entities that may be relevant to our engagement. These partnerships allow Tripepi Smith to offer clients extra media reach or additional services at partner pricing. Local Information Network of Knowledge (LINK): www.LocalInfoNetwork.com – A community forum for local government professionals in California to discover and share resources, policies, sample work products, best practices and more. PublicCEO: www.PublicCEO.com – Digital news about public affairs, reaching over 17,500 California government executives through a daily podcast, job board, video podcast and more. Civic Business Journal: www.CivicBusinessJournal.com – Digital interest stories on the people, companies and solutions that make local government in California more effective. FlashVote: www.FlashVote.com – Statistically valid surveying that helps leaders make decisions. Disclaimer: Tripepi Smith President Ryder Todd Smith is an investor in FlashVote. Tripepi Smith Talent Solutions: www.TSTalentSolutions.com – A multifaceted recruitment consultancy service, combining local government access with communications to advance talent quests and build culture warriors. Meltwater: www.TripepiSmith.com/Media-Intelligence – An enterprise-class, comprehensive media monitoring solution that is best combined with Tripepi Smith’s analytics team. Single Source Communications Tripepi Smith & Associates 20 CLIENT REFERENCES Single Source Communications Tripepi Smith & Associates 21 Single Source Communications Tripepi Smith & Associates 22 APPENDIX A: RESUMES SYDNI OVERLY TRIPEPI SMITH – DIRECTOR 04/25 – PRESENT Manage various project strategies and budgets Serve as project management lead for several clients and provide direction for staff to execute on deliverables Facilitate public meetings and workshops for clients Develop communication and outreach strategies that align with client initiatives Lead and support crisis communication strategies, including leadership harassment accusations and storm- related incidents TRIPEPI SMITH – SENIOR BUSINESS ANALYST 12/22 – 03/25 TRIPEPI SMITH – BUSINESS ANALYST 05/21 – 11/22 CITY OF GARDENA – ADMINISTRATIVE AIDE – EMERGENCY SERVICES COORDINATOR 04/19 – 05/21 Managed the Emergency Management Program and served as the Emergency Operations Center Coordinator and Public Information Officer for COVID-19 and civil unrest Supported the Economic Development Manager in policy research and presentations, including cannabis regulations Wrote and edited public press releases, speeches and resolutions on behalf of the City Manager and elected officials CITY OF GARDENA – RECREATION COORDINATOR 11/18 – 04/19 Organized and managed City fundraisers and events for the Human Services Division Designed and implemented an internship program for the Human Services Division Donation management, community outreach and case management for the Emergency Food and Resource Program CITY OF GARDENA – RECREATION LEADER II 06/18 – 11/18 Operational analysis of recreation programs to modernize processes Planned and facilitated Citywide events EDUCATION BOSTON UNIVERSITY – BOSTON, MA Bachelor of Arts in Sociology CALIFORNIA STATE UNIVERSITY, LONG BEACH – LONG BEACH, CA Master of Public Administration CERTIFICATIONS Public Relations Society of America (PRSA) Crisis Communication Certificate Program ............................................ 10/23 Hootsuite Social Marketing .................................................................... 05/21 Poynter ACES Certificate in Editing ....................................................... 08/20 Federal Emergency Management Agency (FEMA) Professional Development Series (PDS) ............................................... 09/19 Single Source Communications Tripepi Smith & Associates 23 VALERIE NEVAREZ TRIPEPI SMITH – BUSINESS ANALYST 03/24 – PRESENT Provide project management for communications and marketing initiatives Create and manage social media posts Write stories and press releases for the firm’s website and city clients LOMA LINDA UNIVERSITY HEALTH – SOCIAL MEDIA SPECIALIST 10/21 – 03/24 Provided strategy for the organization’s social media presence across all platforms Content creation and management for all 12 social media flagship accounts Developed brand strategy for social media campaigns throughout the year CALIFORNIA BAPTIST UNIVERSITY – ADJUNCT PROFESSOR 8/22 – PRESENT Developed a pragmatic social media strategies class for 13-18 students every semester Led and aided students in the public relations and journalism program CALIFORNIA BAPTIST UNIVERSITY – EVENT INTERN 08/18 – 10/19 Developed and implemented strategies for event management Provided hands-on assistance in hosting events Developed and built relationships with vendors across the Inland Empire FREELANCE DIGITAL COMMUNICATIONS 08/19 – 02/24 Provided small businesses and non-profits with assistance in social media management Managed existing brand partnerships, implemented activation plans and tracked ROI Developed creative content to promote both the music festivals and sponsors EDUCATION CAL BAPTIST UNIVERSITY – RIVERSIDE, CA Master of Business Administration Bachelor of Arts in Public Relations CERTIFICATIONS Hootsuite Social Marketing .................................................................... 06/23 Sprout Social .......................................................................................... 06/23 SOFTWARE Adobe Creative Suite Canva Mailchimp Microsoft Office Suite Salesforce Sprout Social Single Source Communications Tripepi Smith & Associates 24 MIA VALENZUELA TRIPEPI SMITH – JUNIOR BUSINESS ANALYST 06/23 – PRESENT Support project management of client accounts Create social media content and graphic design Manage and monitor social media and respond to public questions Develop weekly and monthly e-newsletter content Translate written content and graphics from English to Spanish Compile social media metrics reports BARNES AND NOBLE BOOKSTORE – BOOKSELLER 06/21 – 01/23 Effectively multi-tasked and took initiative in fast-paced, client-facing role Attended to customer needs with compassion and a commitment to company’s service values Responded to telephone communications while balancing sales floor duties Fulfilled customer orders and inquiries through Bookmaster software NINTH STREET HOOLIGANS A CAPPELLA – PRESIDENT 12/21 – 12/22 Coordinated rehearsal and event schedules for 15 members Efficiently communicated with team and external collaborates regarding event planning, performance preparation and budget needs according to deadlines Demonstrated follow-up and follow-through when facilitating group’s participation in performances such as the SoCal A Cappella Music Festival to audience of 2500 Organized annual off-campus community retreat with outside venue within allocated budget Created promotional content for Instagram using Canva and V photo and video editing services to advertise new member recruitment and performance events SCRIPPS EATING DISORDER ALLIANCE – COMMUNICATIONS OFFICER 08/20 – 08/21 Researched eating disorder education, size inclusivity, mental and physical health-related topics Generated promotional and educational social media content for Instagram using Canva EDUCATION SCRIPPS COLLEGE – CLAREMONT, CA Bachelor of Arts in English | Concentration in Creative Writing CERTIFICATIONS Sprout Social .......................................................................................... 07/23 Hootsuite Social Marketing .................................................................... 06/23 PROFESSIONAL DEVELOPMENT Scripps College Emerging Professionals Programs – 2023 Cohort SOFTWARE Canva Constant Contact Google Suite Microsoft Office Suite PublicInput Single Source Communications Tripepi Smith & Associates 25 APPENDIX B: REQUIRED FORMS & STATEMENTS Proposal Submittal Form The undersigned declares that she or he: Has carefully examined the RFQ for On-Call Consulting for Marketing, Public Relations, Videography, or Photography and all addenda, which is hereby made a part of this proposal. Is thoroughly familiar with its contents. Is authorized to represent the proposing firm. Agrees to perform the work as set forth in this proposal. Certificate of insurance attached; insurance company’s A.M. Best rating. Firm Name and Address: Tripepi Smith and Associates, Inc. PO Box 52152, Irvina, CA 92619 Contact: Ryder Todd Smith Phone 626-536-2173 Signature of Authorized Proposer Representative April 3, 2025 ingle Source Communications Tripepi Smith & Associates 26 Proof Of Insurance Single Source Communications Tripepi Smith & Associates 27 Statement of Past Contract Disqualifications No officers or employees who have a proprietary interest in Tripepi Smith, has ever been disqualified, removed, or otherwise prevented from bidding on, or completing a federal, state, or local government project because of the violation of law, a safety regulation, or for any other reason, including but not limited to financial difficulties, project delays, or disputes regarding work or product quality. Execute on April 3, 2025 at Irvine, California under penalty of perjury of the laws of the State of California, that the foregoing is true and correct. Signature of Authorized Proposer Representative