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HomeMy WebLinkAboutVerdin BidPROPOSAL FOR On-Call Consulting for Marketing, PR, Videography, or Photography Services April 7, 2025 Table of Contents Letter of Interest………………………………………3 Relevant Experience of Key………………………...…4 Personnel & the Firm Fee Structure…………………………………………15 Client References…………………………………….17 Submittal Forms……………………………………...22 2 Verdin Marketing understands the crucial role clear and efficient communication plays in fostering public confidence and community satisfaction. We recognize the challenges inherent in managing diverse projects and maintaining effective outreach while simultaneously ensuring the city's smooth operation. Our proposal outlines how Verdin can address your communication needs. Leveraging our extensive experience in government communications, outreach, and brand building, we are confident in our ability to assist the City of SLO in achieving its strategic goals. We prioritize thorough research to develop transparent and messaging that builds trust with your varied audiences. Our team will streamline your communication processes by delivering strategic and creative solutions tailored to your organization's specific needs. Verdin Marketing Ink, Co. is an S Corporation, privately owned by Mary Verdin (majority), Ashlee Akers (minority), and Michelle Starnes (minority). We possess the necessary time, personnel, and resources to provide on-call consulting services and meet the minimum qualifications outlined in your RFQ. We are committed to adhering to all provisions described therein. I am the primary contact for this submission and am a legal representative of Verdin Marketing. We look forward to the opportunity to discuss how Verdin can partner with the City of San Luis Obispo to enhance your communication effectiveness. Mary Verdin President & CEO mary@verdinmarketing.com 805) 541-9005 P.O. Box 3060, San Luis Obispo, CA 93403 DBE Firm No. 42625 Empowering San Luis Obispo through impactful communications, supporting our connected community. 33 5-page maximum). Please include in the submittal a letter introducing the Consultant and expressing the Consultant's interest in being considered for on-call consulting services, clearly identifying the applicable sub-area(s) of interest. The letter of interest should also include the following: a.Provide the name of the entity, its mailing address, telephone, email, and facsimile number. Please describe the organization. b.Indicate that the Consultant has the availability and time to dedicate the personnel and resources necessary to provide on-call consulting services. Indicate the intention of the Consultant to adhere to the provisions described in the RFQ. c.Please identify the contact person responsible for the submittal, specifying the name, title, and contact information. d.Please note that the person signing the letter of interest must be a legal representative of the Consultant authorized to bind the Consultant to an agreement in the event of an award. WHO WE ARE RELEVANT EXPERIENCE OF KEY PERSONNEL THE FIRM 10-page maximum). a.Key Personnel Experience. The submittal must identify the key personnel that is to be assigned if awarded a contract, detailing their qualifications, areas of expertise, a summary of their past experience performing similar services for other jurisdictions, and a resume of each key personnel, including experience working with City staff, local Sa n Luis Obis po community groups and decision-makers, and regional partner agencies. b.Firm Experience. The submittal must describe the Firm's pertinent project experience, including a list of performed relevant projects, past performance, individual or team accomplishments, and examples of similar work for San Luis Obispo or neighboring jurisdictions in California, including experience working with City staff, local San Luis Obispo community groups and decision-makers, and regional partner agencies. c.General Firm Information. General firm information including the number of employees, location of firm headquarters, branch offices, and the number of years in business may also be provided. Please note that general firm information is not a substitute for the specific information requested in sections a and b above. 55 A Trusted Partner in Purposeful Public-Sector Marketing For more than two decades, Verdin has had the privilege of partnering with public entities across California—building campaigns, strategies, and stories that make an impact. With deep roots in public-sector communications, we understand the unique demands of outreach that is transparent, inclusive, and community-focused. Over the years, we’ve worked alongside you and other valued clients to navigate evolving priorities, complex stakeholder groups, and shifting communication landscapes. Our strength lies in collaboration—whether we’re working across departments, with advisory boards, elected officials, or community partners, we focus on building alignment and creating work that reflects the needs and values of everyone involved. Our approach remains grounded in research, strategic insight, and measurable results. From long-term initiatives to one-off projects, we bring the same care and intention to every effort, always with the goal of creating meaningful engagement. We’re proud of the relationship we’ve built with your team—and excited about the opportunity to continue supporting your marketing efforts through the next chapter. The following pages highlight our experience, capabilities, and how we can continue to be a trusted resource for the City of San Luis Obispo. 6 City of SLO’s Key Personnel 6 Mary has more than 30 years of marketing experience, including 25 years working in the public sector space. She has an energy that keeps ideas fresh and strategic. Her personal list of awards, combined with the industry awards our agency wins every year, reflect Mary’s proven ability to create communications success for clients. An innate problem solver and natural leader, she founded Verdin almost 22 years ago and continues to grow the firm with a gusto for finding ways to give back to the community. Mary Verdin President & Chief Executive Officer Role: Participates in discovery and client onboarding, provides ongoing strategic input. Ashlee guides Verdin’s account staff with enthusiasm, and plays a leading role in all client work. Her friendly and dynamic personality makes our clients instantly feel comfortable and confident. She is the master of surpassing client needs with an unwavering devotion to achieving stellar results. Ashlee has been with Verdin for 15 years, and has been working within the public sector and tourism marketing field for all of that time; she understands every level of stakeholder engagement and to build consensus and communicate the stories of public brands. She currently serves on Central Coast Tourism Council Board of Directors and the marketing and branding committee for SLO CAL. Ashlee Akers Partner & Chief Strategy Officer Role: Participates in strategic planning meetings, oversees and reviews branding and marketing strategies. 7 Verdin’s Key Personnel 7 Riley Grim Creative Director Role: Will participate in creative planning, develops brands, campaign and ad concepts and oversees all creative work for the City of SLO. Riley is the helm that steers Verdin’s creative team right direction. Her keen eye and strategic mind lead Verdin to produce work that is strikingly distinct. Riley has nearly 12 years of marketing experience, with five years specifically working in public sector and tourism marketing. Her experience and knowledge base has led the concepting and implementation of successful campaigns for notable organizations like SLO CAL, Visit Atascadero, the Greater Vallejo Recreation District, Walnut Creek Arts + Rec, and the City of San Luis Obispo. Ashley Mastako Account Manager Role: Provides day-to-day support and reporting on all channels Ashley has spent her career working in the hospitality and tourism industry. As Account Manager, her background allows her to connect with clients and identify opportunities to enhance their efforts. With experience working in Public Relations and Marketing, she’s able to take a 360 degree approach when looking at clients' unique needs. Ashley ensures client success through accurate and transparent reporting, excellent budget management and innovative programming. 8 Verdin’s Key Personnel 8 Jennifer Wright Content Strategist Role: Owns all content that will produced for the City of SLO. As Content Strategist, Jennifer capitalizes on years of experience as a marketer, journalist and writer to plan and create compelling content that clients are proud to show off. She combines her wit with a robust, colloquial vocabulary and a sincere interest in current trends, producing new ideas and content that make audiences look twice. And hit the like button. Jennifer has more than 15 years experience in marketing and journalism and specializes in experience in writing, editing, branding, SEO and social media. She has had years of experience in digital retail marketing and medical marketing and received a Journalism degree from Ball State University with a concentration in news-editorial and a minor in creative writing. She is also the proud steward of a neighborhood Little Free Library. Katie Kollmann Art Director Role: Owns all visual aspects of the work that will be created for the City of SLO. Katie supports our design team with a propensity for excellence, moving design projects forward with adaptability, thoughtfulness and care. Through inspiring displays of perseverance, Katie works until she knows that her designs are not just visually appealing, but effective in accomplishing their goals. Katie got her start in graphic design with Verdin after earning a degree in Graphic Communications from Cal Poly, San Luis Obispo. Her ability to design across print and digital platforms provides a great value to our clients. 9 CITY OF SAN LUIS OBISPO What We Did Communications around Marsh Street Bridge renovation Communications around Orcutt/Tank Farm Roundabout construction Communications for the Prado Road Bridge Replacement and Interchange Projects Annual “Shop Local” Campaigns to encourage residents to spend locally SLO Public Art branding and strategies Cultural Arts District Parking Structure construction communications Where We Started Verdin has worked with the City of San Luis Obispo in different capacities throughout our 21 years of operation. We have worked on a variety of projects to support the community in the areas of economic development and communications for large construction projects. As a preferred vendor, the team has been able to maximize efficiency in branding and messaging efforts across different projects to become a trusted partner for the City. What Happened The “Shop Local” campaign generated more than $940,000 in direct spending supporting the local economy Successful completion and positive community engagement on multiple infrastructure and transportation projects Reached more than 560,000 people encouraging them to explore the arts in the community through social media and paid tactics Award winning campaign for the “Love SLO like you mean it” video series that launched during the Pandemic to support the local business community 9 The team has been incredible! They have been flexible with changing priorities, always meeting deadlines and delivering top notch work in all situations. They listen to feedback and come back with a solution-minded response. It has been a pleasure to work with the team this year.” Jacqui Clark-Charlesworth City of San Luis Obispo Tourism & Community Promotions Manager Jclark@slocity.org 805) 781-7216 10 CITY OF SAN LUIS OBISPO 10 NEIGHBORHOOD CAMPAIGN - SUPPORTLOCALLOVESLOLIKEYOUMEANITCAMPAIGN CITY CONSTRUCTION PROJECTS SLO RESTAURANT WEEK Above are some sample graphics Verdin developed to assist the city in launching localized events and campaigns to instill a sense of community pride and revitalize incentivise keeping dollars within the community. Each campaign involved a full sweep of the marketing process from campaign design and branding through deployment across all earned, owned and paid channels, as well as creating brand toolkits for local businesses to engage in the campaign. The team has been able to maximize efficiency and budgets in branding and messaging efforts across different projects to become a trusted partner for the City. ARTOBER SUMMER SPENDING 1111 Team Verdin is always well-prepared for our collaborations. They conduct thorough research and coordinate seamlessly with our various stakeholders to develop a strategic approach that respects our unique needs and budget. Beyond their professional work, we benefit from their effective project management and adaptability, which enable them to meet our organization's evolving goals.” Elizabeth Orcutt Community Relations Manager Arts and Recreation City of Walnut Creek orcutt@walnut-creek.org 925) 943-5850 WALNUT CREEK ARTS + REC What We Did Created a creative brief and tone sheet to align all staff with brand message Developed a comprehensive communications strategy with targeted tactics to meet deliverables Produced a variety of design templates for social media and email marketing Wrote and distributed one press release per month to important local media outlets Where We Started In 2023, Verdin began working with Walnut Creek Arts + Rec to craft a robust communications plan and public relations strategy. The department’s goal was to increase awareness of their initiatives and programs while also educating the community about their commitment to diversity, equity and inclusion efforts. What Happened Secured media coverage for all press releases across various outlets, including Contra Costa News, Diablo Magazine and East Bay Times Cross-promoted all Walnut Creek Arts + Rec divisions to target audiences by creating and sharing branded logo lockups in public messaging Positioned Walnut Creek Arts + Rec as a leader in DEI efforts by incorporating a new boilerplate in all press releases Some metrics achieved: 517.39 M total UVM 7,219 in social media followers 1,081 Journalist reach 1212 TONE SHEET WALNUT CREEK ARTS + REC SOCIAL TEMPLATES PRINTED ADS 1313 GVRD was always having a rough go of doing our own marketing. We were in search of a company to help analyze what we we’re doing, develop a plan to move forward and implement that plan so we could reach out to our community and share what we have available for parks and recreation. I am now receiving positive comments regarding how our social media has greatly improved.” Gabe Lanusse General Manager Greater Vallejo Recreation District glanusse@gvrd.org 707) 648-4600 GREATER VALLEJO RECREATION DISTRICT What We Did Created a comprehensive marketing strategy that included the following: Paid media plan Earned media tactics Owned media strategy for social media, email marketing and website Designed a new brand identity, including a logo and color palette Organized a photo shoot to capture assets at multiple parks and classes throughout the city Launched digital campaigns to promote awareness of parks, programs and services Hosted a virtual Lunch & Learn session to educate GVRD staff on the importance of brand cohesion Where We Started Verdin partnered with Greater Vallejo Recreation District in 2022 to reimagine their brand identity and develop a look and feel that resonated with the community they serve. Their goal was to increase brand awareness and tap into marketing tactics that would reach their target audience. What Happened GVRD ranked in the top 100 in social media engagement for national parks and recreation industry accounts Instagram engagement increased by 58.7% E-newsletter subscribers increased by over 1,500% Achieved over 1,000,000 combined digital ad impressions Received Addy Award for “Your Day, Enriched” digital paid campaign Some metrics achieved: 4,303 e-newsletter subscribers 9,213 in social media followers 102K avg annual web traffic 14 GREATER VALLEJO RECREATION DISTRICT 14 DIGITAL ADS - Click image to view video E-NEWSLETTER - Click image to view SOCIAL TEMPLATES BRAND GUIDELINES BRAND ILLUSTRATIONS FOR SOCIAL MEDIA AND BEYOND BUDGET FEE STRUCTURE Please include a clear and comprehensive fee schedule, including a detailed statement of hourly rates for all positions and classifications of individuals involved and reimbursable expenses. Please also include the rates for a project-by-project basis, as noted in the Sample Scope of Work above. 16 Fee Structure Following the Verdin Method, our team would complete the anticipated scope of work listed below. A more specific scope of work that includes detailed project pricing and expenses, which could include production and media expenses, can be defined and tailored to fit within a specific budget based on our hourly rate. Strategic public outreach, information and engagement planning Public information distribution Emergency or crisis communications services Brand awareness strategies Media planning and buying Content creation for smaller assignments, including: Graphic design Website content design Social media content production Video and photography production Key messages development Speechwriting and editorial content Media relations and news releases Informational, educational, engaging social media posts Special event planning and promotions Construction project information facilitation Public engagement and information gathering 16 Verdin’s Blended Hourly Rate: $165 Verdin consistently rates high in client satisfaction with regards to value and budget management. We can work with the approved budget provided by you to determine the best use of those funds for effectiveness and value. Common One-Off Deliverable Pricing: These prices are provided for sample, all project scopes are custom and will need to be quoted and approved based on the scope and budget. Social Media Reel $900 - $2,500 Press Release $1,300 Infographic $2,500 Photo & Video Production $4,500 - $25,000 Flyer* $900 - $1,650 Custom illustration $1,650 - $2,200 Custom Mailer Design*$1,650 Staff Media Training (4-10 ppl)$4,000 - $8,000 Media Planning & Buying*$660/mo (minimum) Printing, mailing, and other hard costs not included HEAR FROM THE PEOPLE WE WORK WITH CLIENT REFERENCES Consultants must provide a minimum of three (3) client references Names We Stand Behind 18 1919 References Verdin Marketing Ink, Co Visit Atascadero - City of Atascadero Terrie Banish, Director of Community Services & Promotions 805) 470-3490 | tbanish@atascadero.org Contract: 2015 - Current ($265,000 FY budget) Scope of Work: Manage all owned, earned and paid marketing and media channels for tourism efforts for the City. 6500 Palma Ave. Atascadero, CA 93422 Greater Vallejo Recreation District Gabe Lanusse, General Manager 707) 648-4600 | glanusse@gvrd.org 395 Amador Street Vallejo, CA 94590 Contract: 2022 - Current ($85,500 FY budget) Scope of Work: Creative and asset development, email and social media marketing, media buying 2020 References Walnut Creek Arts + Rec Elizabeth Orcutt, Community Relations Manager 925) 943-5850 | orcutt@walnut-creek.org Contract: 2023 - Current ($58,550 FY budget) Scope of Work: Creative development, earned and paid media. 1666 N. Main Street Walnut Creek, CA 94596 21 Our Services When you hire Verdin, you get access to a team of specialists + a full range of marketing services under one roof. And it’s all customized to your goals. Research Identity & Branding Marketing Plans Image Perception Assessment Customer Relationship Management Marketing & Brand Management Strategic Campaign Concepting Digital, Print & Broadcast Advertising Creative Development Media Strategies Media Buying Campaign Monitoring & Reporting Advertising Social Media Strategies & Content Development Social Media Monitoring & Management Blogging Search Engine Marketing Mobile Marketing Digital Marketing Site Planning Writing, Designing & Programming Search Engine Optimization Ongoing Website Maintenance Website Development Public Relations Strategies Press Release Writing & Distribution White Paper Development Trade Show Booth Management Crisis Communications Public Relations 21 ADDITIONAL SERVICES If there are related services not otherwise identified in the City's RFQ, the Proposer may offer those to the City. Proposals are not required to address any additional services in order to be considered an acceptable proposal. However, the final selection of the successful Proposer may be based on the desirability of the additional services offered. 2222 The hourly rates and/or lump sum prices quoted by the bidder must be entered in figures in the spaces provided on the Proposal Submittal Form(s). Any lump sum bid shall be stated in figures. The Proposal Submittal Form(s) must be totally completed. If the unit price and the total amount stated by any bidder for any item are not in agreement, the unit price alone will represent the bidder’s intention, and the proposal total will be corrected to conform to the specified unit price. Verdin Marketing Ink, Co PO Box 3060 San Luis Obispo, CA 93403 Mary Verdin (805) 541-9005 4/7/2025 A (Excellent) Mary Verdin 2323 4/4/2025 4:00 PM 424 25 VERDIN’S MISSION STATEMENT Together, we shape dynamic communities through strategy, consensus and storytelling. 2025 by Verdin Marketing. All Rights Reserved. This work is the property of Verdin Marketing and no part of it can be reproduced or transmitted in any form or by any information storage or retrieval system, without the written permission of Verdin Marketing, except where permitted by law. 25