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Home My WebLink AboutGraviton Agreement CITY OF SAN LUIS OBISPO AGREEMENT FOR PROFESSIONAL SERVICES This Agreement is made and entered into in the City of San Luis Obispo on ___________ , by and between the City of San Luis Obispo, a municipal corporation, hereinafter referred to as City, and Graviton Consulting Services, Inc., hereinafter referred to as Consultant. WITNESSETH: WHEREAS, on February 25, 2025, the City requested proposals for technology consulting services; and the City wishes to engage Consultant for the services, (the “Services”); and WHEREAS, Consultant is qualifled to perform this type of service and has submitted a proposal to do so which has been accepted by City. NOW THEREFORE, in consideration of their mutual promises, obligations and covenants hereinafter contained, the parties hereto agree as follows: 1.TERM. The term of this Agreement shall be from the date this Agreement is made and entered, as flrst written above, for one year with the option to extend an additional one year. 2.INCORPORATION BY REFERENCE. City Request for Proposals for Notice Requesting Qualiflcations for Technology Consulting Services and Consultant's proposal are hereby incorporated in and made a part of this Agreement, attached as Exhibit A. The City’s standard terms and conditions are attached as Exhibit B. The City’s insurance requirements are hereby incorporated in and made part of this Agreement, attached as Exhibit C. To the extent that there are any confiicts between the Consultant’s fees and scope of work and the City’s terms and conditions as stated herein, the City’s terms and conditions shall prevail unless speciflcally agreed otherwise in writing signed by both Parties. 3.CITY'S OBLIGATIONS. For providing services as specifled in this Agreement, and upon receipt of an invoice, City will pay and Consultant shall receive compensation as set forth in Consultant’s proposal and pursuant to the payment terms set forth in Exhibit A. 4.CONSULTANT OBLIGATIONS. For and in consideration of the payments and agreements hereinbefore mentioned to be made and performed by City, Consultant agrees with City to do everything required set forth in Exhibit A. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 5/22/2025 | 8:15 AM PDT 5. AMENDMENTS. Any amendment, modiflcation or variation from the terms of this Agreement shall be in writing and shall be effective only upon approval by the City Manager. 6. COMPLETE AGREEMENT. This written Agreement, including all writings speciflcally incorporated herein by reference, shall constitute the complete agreement between the parties hereto. No oral agreement, understanding or representation not reduced to writing and speciflcally incorporated herein shall be of any force or effect, nor shall any such oral agreement, understanding or representation be binding upon the parties hereto. 7. GOVERNING LAW. Any action arising out of this Agreement shall be brought in the Superior Court of San Luis Obispo County, California, regardless of where else venue may lie. The validity, interpretation, construction and performance of this Agreement, and all acts and transactions pursuant hereto and the rights and obligations of the Parties hereto shall be governed, construed and interpreted in accordance with the laws of the State of California, without giving effect to principles of confiicts of law. 8. NOTICE. All written notices to the parties hereto shall be sent by United States mail, postage prepaid by registered or certifled mail addressed as follows: City City of San Luis Obispo 990 Palm Street San Luis Obispo, CA 93401 Attn: Josh Erquiaga (jerauiag@slocity.org) Consultant Graviton Consulting Services, Inc. 8801 Folsom Blvd., #120 Sacramento, CA 95826 Vineet Srivastava (vineet@gravitonconsulting.com) 9. AUTHORITY TO EXECUTE AGREEMENT. Both City and Consultant do covenant that everyone executing this agreement on behalf of each party is a person duly authorized and empowered to execute Agreements for such party. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 IN WITNESS WHEREOF, the parties hereto have caused this instrument to be executed the day and year flrst above written. CITY OF SAN LUIS OBISPO: By:_____________________________________ City Manager APPROVED AS TO FORM: CONSULTANT: ________________________________ By: _____________________________________ City Attorney Name of CAO / President Its: CAO / President Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Managed Services SOW For City of San Luis Obispo, California June 1, 2025 – June 30, 2026 Prepared by Graviton Consulting, Inc. EXHIBIT A Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Statement of Work – Oracle Cloud Managed Services 2 1 Document Control Change Record Date Author Version Comments 05/18/2025 Greg Catanzano 0.1 Initial Draft Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Statement of Work – Oracle Cloud Managed Services 3 2 Table of Contents 1 DOCUMENT CONTROL ............................................................................................................................... 2 2 TABLE OF CONTENTS ................................................................................................................................. 3 3 MANAGED SERVICE SCOPE ........................................................................................................................ 4 4 MANAGED SERVICES TIMELINE .................................................................................................................. 6 5 MANAGED SERVICES STAFFING ................................................................................................................. 7 6 MANAGED SERVICES COST ESTIMATE ........................................................................................................ 9 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Statement of Work – Oracle Cloud Managed Services 4 The City of San Luis Obispo, California (“City”) and Graviton Consulting Services (“Graviton”) agree to the following Managed Services Statement of Work to provide extended support to the City for its Oracle Cloud implementation for the period of March 1, 2025, through June 30, 2025. This Statement of Work serves as Exhibit A to the Professional Services Agreement executed by the City and Graviton. The provisions of the Agreement shall continue in effect until the completion of this Statement of Work. 3 Managed Service Scope To initiate the transition to Graviton Managed Services, Graviton will complete a Graviton Support Transition. The effort is largely knowledge transfer for Graviton resources, intended to accelerate Graviton’s productivity in providing Managed Services Support. The Graviton Support Transition will be performed at no cost to the City and will include the following tasks. • Establish communication protocols, ticket handling workflows, and governance checkpoints • Conduct a kickoff meeting with the City leadership and core users of Oracle Cloud • Perform an assessment of the City’s current Oracle Cloud configuration, including: o Module configuration across ERP and HCM o Workflows, flexfields, page customizations, and reports o Integrations and endpoints (OIC, third-party systems) o Security roles, RBAC policies, and SSO setup • Review quarterly update status • Review current open issues and City pain points • Review enhancement and CEMLI backlog Graviton will provide the City Oracle Cloud professional services as part of this Managed Services agreement. Graviton Managed Services will be performed on a time and materials not-to-exceed basis, following the rate schedule documented in this Statement of Work. Graviton Managed Services includes planned and recurring support activities, annual business process support activities, and adhoc support activities to be assigned at the discretion of City leadership. As directed by City leadership, Graviton will perform the following standing recurring Oracle support tasks to ensure the City’s business processes are stable and the City maximizes its use of Oracle Cloud. • Daily review and resolution of Graviton assigned production support tickets • Bi-weekly Payroll support work sessions • Quarterly Payroll reporting • Oracle HCM Quarterly Release analysis and reporting • Oracle HCM Quarterly Release regression testing As directed by City leadership, Graviton will perform the following annual support tasks to ensure the City’s Open Enrollment process is successful. • Configure and Test annual benefit changes • Support the City’s open enrollment period Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Statement of Work – Oracle Cloud Managed Services 5 • Ensure successful implementation of Open Enrollment election changes As directed by City leadership, Graviton will perform the following annual support tasks to ensure the City’s year-end payroll processing is supported. • Production of year-end payroll reporting • Generation and distribution of W2s • Development and submission of Affordable Care Act (ACA) reporting As directed by City leadership, Graviton will perform the following annual support tasks to ensure the City’s fiscal year-end payroll processing is supported. • ERP Year End Processing • SCM Year End Processing • Development or requested reporting As directed by City leadership, Graviton will perform one-time on-demand Oracle Cloud configuration, testing, and implementation tasks to support the City’s ERP and HCM operational requirements. • Implementation of new business requirements • Deployment of configuration changes • Development of new CEMLI requirements including reports and interfaces Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Statement of Work – Oracle Cloud Managed Services 6 4 Managed Services Timeline The graphic below depicts the timing of Graviton Managed Services. Standing Support will be performed continuously throughout the year. Adhoc Services will also be available to the City throughout the year. Seasonal services such as Year End Support and Open Enrollment will be performed at the appropriate times in accordance with the City’s business calendar. Graphic: Managed Services Timeline Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Statement of Work – Oracle Cloud Managed Services 7 5 Managed Services Staffing The Graviton HCM Managed Services resources and estimated staffing levels are defined below. All Graviton Managed Services resource participation is subject to City approval. Graphic: Managed Services Rates Position Hourly Rate Project Manager $130 Solution Architect Onshore $165 ERP/HCM Consultant Onshore $130 ERP/HCM Consultant Offshore $35 Developer Onshore $120 Developer Offshore $35 The Graviton estimated HCM Managed Services staffing levels for June 1, 2025, through June 30, 2026, are listed below. All assigned resources are subject to City approval. Graphic: ERP Estimated Staffing Levels Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26 Hours Hours Hours Hours Hours Hours Hours Hours Hours Hours Hours Hours Hours Graviton ERP Support Transition Project Manager 4 0 0 0 0 0 0 0 0 0 0 0 0 ERP Solution Architect Onshore 8 0 0 0 0 0 0 0 0 0 0 0 0 ERP Consultant Onshore 12 0 0 0 0 0 0 0 0 0 0 0 0 ERP Consultant Offshore 12 0 0 0 0 0 0 0 0 0 0 0 0 Developer Onshore 4 0 0 0 0 0 0 0 0 0 0 0 0 Developer Offshore 12 0 0 0 0 0 0 0 0 0 0 0 0 Total 52 0 0 0 0 0 0 0 0 0 0 0 0 ERP Standing Support Project Manager 2 2 2 2 2 2 2 2 2 2 2 2 2 ERP Solution Architect Onshore 0 0 0 0 0 0 0 0 0 0 0 0 0 ERP Consultant Onshore 4 4 4 4 4 4 4 4 4 4 4 4 4 ERP Consultant Offshore 8 8 8 8 8 8 8 8 8 8 8 8 8 Developer Onshore 0 0 0 0 0 0 0 0 0 0 0 0 0 Developer Offshore 0 0 0 0 0 0 0 0 0 0 0 0 0 Total 14 14 14 14 14 14 14 14 14 14 14 14 14 ERP Adhoc Services Project Manager 0 0 0 0 0 0 0 0 0 0 0 0 0 ERP Solution Architect Onshore 2 2 2 2 2 2 2 2 2 2 2 2 2 ERP Consultant Onshore 4 4 4 4 4 4 4 4 4 4 4 4 4 ERP Consultant Offshore 10 10 10 10 10 10 10 10 10 10 10 10 10 Developer Onshore 0 0 0 0 0 0 0 0 0 0 0 0 0 Developer Offshore 10 10 10 10 10 10 10 10 10 10 10 10 10 Total 26 26 26 26 26 26 26 26 26 26 26 26 26 FY25-26 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Statement of Work – Oracle Cloud Managed Services 8 The Graviton estimated HCM Managed Services staffing levels for June 1, 2025, through June 30, 2026, are listed below. All assigned resources are subject to City approval. Graphic: HCM Estimated Staffing Levels Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26 Hours Hours Hours Hours Hours Hours Hours Hours Hours Hours Hours Hours Hours Graviton HCM Support Transition Project Manager 4 0 0 0 0 0 0 0 0 0 0 0 0 HCM Solution Architect 4 0 0 0 0 0 0 0 0 0 0 0 0 HCM Onshore 10 0 0 0 0 0 0 0 0 0 0 0 0 HCM Offshore 10 0 0 0 0 0 0 0 0 0 0 0 0 Developer Onshore 4 0 0 0 0 0 0 0 0 0 0 0 0 Developer Offshore 10 0 0 0 0 0 0 0 0 0 0 0 0 Total 42 0 0 0 0 0 0 0 0 0 0 0 0 HCM Standing Support Project Manager 4 4 4 4 4 4 4 4 4 4 4 4 4 HCM Solution Architect 0 0 0 0 0 0 0 0 0 0 0 0 0 HCM Onshore 8 8 8 8 8 8 8 8 8 8 8 8 8 HCM Offshore 8 8 8 8 8 8 8 8 8 8 8 8 8 Developer Onshore 0 0 0 0 0 0 0 0 0 0 0 0 0 Developer Offshore 0 0 0 0 0 0 0 0 0 0 0 0 0 Total 20 20 20 20 20 20 20 20 20 20 20 20 20 Open Enrollment Project Manager 0 4 4 4 0 0 0 0 0 0 0 0 0 Benefits Onshore 0 16 16 16 0 0 0 0 0 0 0 0 0 HCM Offshore 0 20 20 20 0 0 0 0 0 0 0 0 0 Developer Onshore 0 4 4 4 0 0 0 0 0 0 0 0 0 Developer Offshore 0 0 0 0 0 0 0 0 0 0 0 0 0 Total 0 44 44 44 0 0 0 0 0 0 0 0 0 Year End - (W2s - ACA) Project Manager 0 0 0 0 0 0 0 8 8 0 0 0 0 HCM Onshore 0 0 0 0 0 0 0 32 0 0 0 0 0 Benefits Onshore 0 0 0 0 0 0 0 0 10 0 0 0 0 HCM Offshore 0 0 0 0 0 0 0 40 10 0 0 0 0 Developer Onshore 0 0 0 0 0 0 0 16 0 0 0 0 0 Developer Offshore 0 0 0 0 0 0 0 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 96 28 0 0 0 0 HCM Adhoc Services Project Manager 0 0 0 0 0 0 0 0 0 0 0 0 0 HCM Solution Architect Onshore 4 4 4 4 4 4 4 4 4 4 4 4 4 HCM Consultant Onshore 4 4 4 4 4 4 4 4 4 4 4 4 4 HCM Consultant Offshore 10 10 10 10 10 10 10 10 10 10 10 10 10 Developer Onshore 0 0 0 0 0 0 0 0 0 0 0 0 0 Developer Offshore 10 10 10 10 10 10 10 10 10 10 10 10 10 Total 28 28 28 28 28 28 28 28 28 28 28 28 28 FY25-26 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Statement of Work – Oracle Cloud Managed Services 9 6 Managed Services Cost Estimate Graviton will provide the managed services support described in the Statement of Work on a total not- to-exceed basis. The term of Managed Services will start June 1, 2025, and end June 30, 2026. Graviton will invoice the City monthly for the services provided in the previous month. The invoicing terms will be Net 30. The total estimated costs for Graviton Managed Services for this agreement are listed in the table below. Month Cost Estimate June 2025 $6,330.00 July 2025 $10,150.00 August 2025 $10,150.00 September 2025 $10,150.00 October 2025 $6,330.00 November 2025 $6,330.00 December 2025 $6,330.00 January 2026 $14,850.00 February 2026 $9,020.00 March 2026 $6,330.00 April 2026 $6,330.00 May 2026 $6,330.00 June 2026 $6,330.00 TOTAL $104,960.00 The following assumptions apply to the Graviton managed services: 1. Graviton managed services will be billed on a not-to-exceed basis. Invoices will specify resources, hours, and rates. A single invoice will be generated for services provided at the end of each month. 2. To minimize the risk of Graviton resources exhausting the estimated hours on less critical tasks or to spend a disproportionate number of estimated hours on less critical tasks, Graviton will review hours on a semi-monthly basis. 3. Graviton resources will perform the work remotely. Onsite services will be provided with prior City approval. 4. Graviton will provide support during the City’s standard business hours, as well as after hours during critical business processes including, but not limited to, payroll processing and payroll file uploads. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Statement of Work – Oracle Cloud Managed Services 10 The Graviton estimated Managed Services cost by month for June 2025 through June 2025 are listed in the sections below. TOTAL Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26 ERP Managed Services Graviton ERP Support Transition $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 ERP Standing Support $1,060 $1,060 $1,060 $1,060 $1,060 $1,060 $1,060 $1,060 $1,060 $1,060 $1,060 $1,060 $1,060 $13,780 ERP Adhoc Services $1,550 $1,550 $1,550 $1,550 $1,550 $1,550 $1,550 $1,550 $1,550 $1,550 $1,550 $1,550 $1,550 $20,150 Total $2,610 $2,610 $2,610 $2,610 $2,610 $2,610 $2,610 $2,610 $2,610 $2,610 $2,610 $2,610 $2,610 $33,930 HCM Managed Services Graviton HCM Support Transition $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 HCM Standing Support $1,840 $1,840 $1,840 $1,840 $1,840 $1,840 $1,840 $1,840 $1,840 $1,840 $1,840 $1,840 $1,840 $23,920 Open Enrollment Support $0 $3,820 $3,820 $3,820 $0 $0 $0 $0 $0 $0 $0 $0 $0 $11,460 Year End Support $0 $0 $0 $0 $0 $0 $0 $8,520 $2,690 $0 $0 $0 $0 $11,210 HCM Adhoc Services $1,880 $1,880 $1,880 $1,880 $1,880 $1,880 $1,880 $1,880 $1,880 $1,880 $1,880 $1,880 $1,880 $24,440 Total $3,720 $7,540 $7,540 $7,540 $3,720 $3,720 $3,720 $12,240 $6,410 $3,720 $3,720 $3,720 $3,720 $71,030 $6,330 $10,150 $10,150 $10,150 $6,330 $6,330 $6,330 $14,850 $9,020 $6,330 $6,330 $6,330 $6,330 $104,960 FY25-26 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 City of San Luis Obispo REQUEST FOR PROPOSALS (RFP) Proposal for Technology Consulting Services Monday, 24 March 2025 Proposer Contact: Vineet Srivastava, President (916) 337 - 6551 vineet@gravitonconsulting.com Proposer Organization: Graviton Consulting Services Inc. 8801 Folsom Blvd #120, Sacramento, CA 95826, United States Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 2 Cover Letter Monday, 24 March 2025 City of San Luis Obispo, 900 Palm Street, San Luis Obispo, CA - 93401 Dear IT Manager, Graviton Consulting Services, Inc. (Graviton), a distinguished Oracle partner consultancy, is honored to submit our proposal to City of San Luis Obispo in response to your Request for Proposal for Technology Services Consulting. Company Overview and Expertise Established in 2010 and headquartered in Sacramento, California, Graviton is a privately held corporation founded by public sector information technology leaders. Our mission is to deliver personalized, world-class innovative solutions tailored to the unique needs of state and local government organizations. With a dedicated team of over 90 veteran consultants, we offer unparalleled expertise in Enterprise Resource Planning (ERP) and Human Capital Management (HCM) implementations, encompassing business process transformation, knowledge transfer, architecture design, and the development of complex integrations. We also provide managed services to numerous Oracle ERP and HCM public sector customers. Key Differentiators • Public Sector Specialization: Graviton focuses exclusively on the public sector, understanding the unique requirements of our clients' ERP, HCM, and Enterprise Performance Management (EPM) applications. Our best practice-based approach ensures that we address the specific challenges and business processes of governmental entities. • Comprehensive Services: We provide managed services and end-to-end services for the implementation of Oracle Cloud ERP, HCM, and EPM, including project management, configuration, change management, and training. Our methodology ensures early and frequent exposure to the new system, enhancing decision-making speed and accuracy while ensuring better adoption. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 3 • Proven Track Record: Our proven track record in successfully implementing complex Oracle Cloud applications (ERP and HCM) and providing both regular and ad-hoc support for various counties and cities showcases our ability to manage projects of similar scope and complexity effectively. We recognize the City’s significant investment in implementing Oracle ERP and HCM applications. With our extensive experience in configuring, managing, and supporting these systems (especially during critical periods such as payroll processing, month-end closing, and year-end activities), we are well equipped to help the City efficiently meet increasing demands. Additionally, Oracle invests $8 billion annually in innovation. Some of its recent AI capabilities are designed to enhance productivity and efficiency, and Graviton will help the City effectively leverage these features. Contact Information Graviton Consulting is the prime proposer and sole point of contact regarding this proposal. For any questions or further information, please contact me at (916) 337-6551 or via email at vineet@gravitonconsulting.com . We look forward to the opportunity to partner with City of San Luis Obispo and contribute to your organizational success. Sincerely, Vineet Srivastava, President Graviton Consulting Services, Inc. 8801 Folsom Boulevard, Suite 120 Sacramento, CA 95826 Cell: (916) 337-6551 vineet@gravitonconsulting.com Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 4 Table of Contents COVER LETTER .............................................................................................................................................................. 2 TABLE OF CONTENTS ................................................................................................................................................... 4 EXECUTIVE SUMMARY ................................................................................................................................................. 5 SUBMITTAL FORMS ................................................................................................................................................ 7 A. PROPOSAL SUBMITTAL SUMMARY .................................................................................................................... 7 B. CERTIFICATE OF INSURANCE ............................................................................................................................. 8 C. REFERENCES ...................................................................................................................................................... 9 QUALIFICATIONS .................................................................................................................................................. 13 D. EXPERIENCE OF FIRM AND SUB-CONSULTANTS IN PERFORMING WORK AND PROJECTS RELEVANT TO THE SCOPE OF SERVICES OUTLINED AND DESCRIBED IN THE REQUEST. ........................................................................... 13 E. RESUMES OF THE INDIVIDUALS WHO WOULD BE ASSIGNED TO THIS PROJECT .................................................. 14 F. STANDARD HOURLY BILLING RATES HOURLY BILLING RATES FOR THE ASSIGNED STAFF, INCLUDING ANY SUB- CONSULTANTS ........................................................................................................................................................ 153 G. STATEMENT AND EXPLANATION OF ANY INSTANCES WHERE YOUR FIRM OR SUB-CONSULTANT HAS BEEN REMOVED FROM A PROJECT OR DISQUALIFIED FROM PROPOSING ON A PROJECT. .................................................... 153 WORK PROGRAM ..................................................................................................................................................... 154 H. DETAILED DESCRIPTION OF YOUR APPROACH TO COMPLETING THE WORK. ................................................... 154 I. DETAILED SCHEDULE BY TASK AND SUB-TASK FOR COMPLETING THE WORK. .............................................................. 162 J. ESTIMATED HOURS FOR STAFF IN PERFORMING EACH PHASE AND TASK OF THE WORK ................................................. 163 K. DETAILED BUDGET BY TASK AND SUB-TASK FOR COMPLETING THE WORK. .................................................................. 163 L. SERVICES OR DATA TO BE PROVIDED BY THE CITY. .................................................................................................. 164 M. SERVICES AND DELIVERABLES PROVIDED BY THE CONSULTANT(S). .......................................................................... 164 N. ANY OTHER INFORMATION THAT WOULD ASSIST US IN MAKING THIS CONTRACT AWARD DECISION. ................................ 169 O. DESCRIPTION OF ASSUMPTIONS CRITICAL TO DEVELOPMENT OF THE RESPONSE WHICH MAY IMPACT COST OR SCOPE. ..... 170 REQUESTED CHANGES TO TERMS AND CONDITIONS ......................................................................................... 171 P. EXHIBIT A ......................................................................................................................................................... 171 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 5 Executive Summary Graviton, a trusted Oracle partner with extensive experience in the public sector, is uniquely positioned to provide the City of San Luis Obispo with expert on-call support for its Oracle Cloud Fusion Applications. With a deep understanding of ERP and HCM modules, Graviton brings a proven track record of delivering robust solutions tailored to the unique challenges faced by municipal governments. Our team of Oracle-certified consultants offers comprehensive configuration, management, and support for Oracle ERP and HCM modules, ensuring optimal system performance, data integrity, and seamless integration with third-party applications. We specialize in enhancing operational efficiency, automating workflows, and optimizing financial and human capital processes to empower the City’s Information Technology Division. Key areas where Graviton provides value include: • Oracle ERP Configuration and Management – Expertise in General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash Management, Fixed Assets, Procurement, Budgetary Control, and Project Portfolio Management (PPM). • Oracle HCM Optimization – Skilled in Core HR, Payroll, Compensation, Benefits, Talent Management, and Learning, ensuring a seamless experience for employees and administrators. • System Administration and Security – User role provisioning, security management, and integrations to enhance data protection and compliance with municipal governance standards. • Data Management and Analytics – Maintenance of data integrity and accuracy, coupled with advanced Oracle Transactional Business Intelligence (OTBI) reporting capabilities to support decision-making. • Employee and Manager Self-Service (ESS and MSS) Enablement – Facilitating smooth adoption and transition to Oracle’s Redwood Experience for an intuitive user interface. • Performance Optimization and Incident Resolution – Proactive system monitoring, troubleshooting, and on-call support to resolve critical issues within agreed SLAs. In addition to our strong onshore presence, we maintain a highly skilled offshore delivery team that operates as a seamless extension of our U.S.-based staff. This model enables us to offer cost-effective support, around-the-clock availability, and faster turnaround times on tasks. Our blended delivery approach ensures the City receives high-value service while maximizing budget efficiency — all without compromising on quality or responsiveness. As a leader in Oracle Cloud solutions, Graviton is committed to driving operational excellence, cost efficiency, and technology innovation for the City of San Luis Obispo. Our ability to rapidly deploy experienced professionals, coupled with our deep understanding of public sector requirements, makes us the ideal partner for the City’s on-call Oracle Cloud support needs. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 6 Our recent implementations and managed services include • Mariposa County, California • Yamhill County, Oregon • City of Redding, California • City of Springfield, Ohio • City of Lincoln, Nebraska • County of Lancaster, Nebraska • County of Tulare, California • County of Weber, Utah We understand that the City of San Luis Obispo is seeking a trusted, experienced partner to ensure the long-term success and optimization of its Oracle Cloud environment. Graviton brings both the technical & functional depth and public sector insight necessary to proactively support the City’s evolving needs, improve operational efficiency, and maximize the return on your Oracle investment. We look forward to the opportunity to collaborate and deliver high-quality, responsive, and scalable Oracle Cloud support that empowers the City’s IT Division and enhances service delivery to the community. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 7 Submi&al Forms a. Proposal Submi/al Summary The undersigned declares that she or he has carefully examined RFP for Technology Services Consulting issued by the City of San Luis Obispo, which is hereby made a part of this proposal; is thoroughly familiar with its contents; is authorized to represent the proposing firm; and agrees to perform the specified work for the following cost quoted in full: Graviton’s Rate Card for the proposal: Position Onshore Rate (USD/hour) Offshore Rate (USD/hour) Project Manager $130 - ERP and HCM Solution Architect $165 - ERP and HCM Functional Consultant $130 $35 Technical Consultant $120 $35 Graviton will provide services on an ad-hoc/on-call basis as requested by the City, ensuring flexibility and responsiveness to its evolving needs. We will allocate the appropriate resources to support the City's Oracle HCM and ERP applications, guaranteeing reliable and efficient assistance whenever required. Firm Name and Address Firm Name: Graviton Consulting Services, Inc. Address 8801 Folsom Blvd., Suite 120 Sacramento, CA - 95826 Contact: Vineet Srivastava Phone: 916-337-7551 Signature of Authorized Representative Date: March 24, 2025 Signed By: Name: Vineet Srivastava Title: President Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 8 b. Cer3ficate of Insurance Certificate of insurance attached; insurance company’s A.M. Best rating: A+ (Superior) SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. INSURER(S) AFFORDING COVERAGE INSURER F : INSURER E : INSURER D : INSURER C : INSURER B : INSURER A : NAIC # NAME:CONTACT (A/C, No):FAX E-MAILADDRESS: PRODUCER (A/C, No, Ext):PHONE INSURED REVISION NUMBER:CERTIFICATE NUMBER:COVERAGES IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. OTHER: (Per accident) (Ea accident) $ $ N / A SUBR WVD ADDL INSD THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $ $ $ $PROPERTY DAMAGE BODILY INJURY (Per accident) BODILY INJURY (Per person) COMBINED SINGLE LIMIT AUTOS ONLY AUTOSAUTOS ONLY NON-OWNED SCHEDULEDOWNED ANY AUTO AUTOMOBILE LIABILITY Y / N WORKERS COMPENSATION AND EMPLOYERS' LIABILITY OFFICER/MEMBER EXCLUDED? (Mandatory in NH) DESCRIPTION OF OPERATIONS belowIf yes, describe under ANY PROPRIETOR/PARTNER/EXECUTIVE $ $ $ E.L. DISEASE - POLICY LIMIT E.L. DISEASE - EA EMPLOYEE E.L. 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CERTIFICATE HOLDER The ACORD name and logo are registered marks of ACORD HIREDAUTOS ONLY 03/24/2025 Embroker Insurance Services LLC 5214F Diamond Heights Blvd.Unit 1261 San Francisco CA 94131 Julie Noonan certificates@embroker.com Graviton Consulting Services Inc. 8801 Folsom Blvd Suite 120 Sacramento CA 95826 Hartford Underwriters Insurance Company 30104 Sentinel Insurance Company Limited 11000 Hartford Fire Insurance Co.19682 Everspan Indemnity Insurance Company 16882 36163 A Y Y 12/23/2024 12/23/2024 08/25/2024 12/23/2025 12/23/2025 08/25/2025 Per Occurrence 2,000,000 Per Occurrence 2,000,000 Aggregate 1,000,000 City of San Luis Obispo 990 Palm Street San Luis Obispo CA 93401 Tech E&O/Cyber Liability Retention Per Occurrence: $15,000 Commercial Crime Retention Per Aggregate: $10,000 Hartford Underwriters Insurance Company; Sentinel Insurance Company Limited; Hartford Fire Insurance Co. - AM BEST Rating: A+ (Superior) Everspan Indemnity Insurance Company - AM BEST Rating: A- (Excellent) City of San Luis Obispo, its officers, officials, employees, and agents, and volunteers are included as an Additional Insured on a primary non-contributory basis on the General Liability policy as required by written contract. A Waiver of Subrogation applies to the Additional Insured with respect to the General Liability and Workers Compensation policy as required by the written contract. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 9 c.References Number of years engaged in providing the services included within the scope of the specifications under the present business name: 5 Graviton is pleased to provide the following three references. Reference 1 Agency Name Mariposa County, California Contact Name Leigh Westerlund Telephone and Email (209) 617-1865 lwesterlund@mariposacounty.org Street Address 5100 Bullion Street, 2nd Floor City, State & Zip Mariposa, CA 95838 Description of services provided including contract amount, when provided and project outcome Description of Services: Graviton implemented Oracle Cloud for ERP, EPM, and HCM. Modules include: •FSCM: ERP, Planning and Budgeting, Enterprise Performance Management, Procurement, Supply Chain Execution •HCM: HCM, Payroll, Time and Labor, Recruiting, Talent Management and Workforce Compensation, Learning Contract Amount: $1,500,000 Duration: 15 Months, June 2020 – August 2021 - Implementation 40 Months September 2021 – Present – Managed Services Project Outcome: The project was successfully implemented, and the County subsequently engaged Graviton in a contract to provide managed services. We helped the County completely revamp their end-to-end procurement processes. We also helped the County streamline the process they use to complete their budget and budget book. We have eliminated redundant data entry. Graviton led the effort to redesign the County’s 20-year-old legacy Chart of Account to a new scalable COA that is in line with GASB standards, Industry best practices and Oracle recommendations for optimal use of the application. Graviton has been providing managed services support to Mariposa County since its go-live with Oracle ERP, HCM, and EPM. Our services include issue resolution, implementation of new features— Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 10 Reference 1 such as the rollout of Redwood—business process improvements, and comprehensive support for critical financial and HR operations. We assist with month-end and year-end processes, payroll support, and annual HCM requirements, including W-2 processing and ACA compliance. Reference 2 Agency Name City of Springfield, Ohio Contact Name Nikki Weber Telephone and Email (937) 521-8063 nweber@springfieldohio.gov Street Address 76 E High Street (3rd Floor) City, State & Zip Springfield, Ohio 45502 Description of services provided including contract amount, when provided and project outcome Description of Services: Graviton implemented Oracle Cloud for ERP, EPM, and HCM. Graviton performed the requisite project management, business process, CEMLI development, change management, and training activities to complete the implementation of the following Oracle Cloud products: ERP modules: • General Ledger/Control Budgets, Projects/Grants, Purchasing, Accounts Payable, Expenses, Billing, Inventory, Fixed Assets, Cash Management HCM modules: • Human Resources, Benefits, Payroll, Time and Absence, Performance EPM modules: • Planning and Budgeting, Narrative Reporting Graviton completed all required interfaces including but not limited to the following: • Teller, Civica, Utility Billing, iWorq, OPERS, NeoGov, US Bank (PCards), Huntington Bank, Benefit Providers, Easy Workforce, Vector Solutions Contract Amount: $3,500,000 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 11 Reference 2 Duration: 18 months, Jan 2023 – Apr 2024 – Implementation 12 Months May 2024 – Present – Managed Services Project Outcome: The City implemented a series of complex interfaces including NeoGov, OPERS, CityWorks, Vector Solutions, and Work Easy. The City also implemented Teller for cashiering with seamless integration into Oracle, as well as a Chart of Account redesign. This resulted in the City’s first successful budget cycle. The City has also implemented a series of organizational changes affecting ERP, HCM, and EPM configuration following the initial go- lives. Graviton has been delivering ongoing managed services support to the City of Springfield since its go-live with Oracle ERP, HCM, and EPM. Our support encompasses a broad range of services, including issue resolution, the implementation of new features—such as the rollout of Oracle Redwood UI—business process optimization, and continuous support for essential financial and human resources operations. We provided end-to-end assistance during the City’s year-end close processes, including the development of detailed, step-by-step documentation to ensure timely module closures and proper budget rollovers. Our team also supports monthly and annual activities such as month-end and year-end closings, payroll processing, and compliance-driven HCM tasks, including W-2 generation and ACA reporting. Through proactive and responsive service, we continue to ensure the City's Oracle Cloud applications run smoothly and effectively. Reference 3 Agency Name Yamhill County, Oregon Contact Name Mike Barnhart Telephone and Email (503) 474-4119 Ext. 6938 barnhartm@yamhillcounty.gov Street Address 535 NE 5th St. City, State & Zip McMinnville, OR 97128 Description of services provided Description of Services: Graviton has implemented Oracle Cloud for ERP, HCM, and EPM modules including: Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 12 Reference 3 including contract amount, when provided and project outcome • ERP Phase: Enterprise Resource Planning Cloud Service, Fusion ERP for Self Service Cloud Service, Procurement Cloud Service, Procurement Self Service Cloud Service, Supply Chain Execution Cloud Service • EPM Phase: Enterprise Performance Management Cloud • HCM Phase: Human Capital Management Base Cloud, Talent Management and Workforce Compensation Cloud Service, Human Resources Help Desk Cloud Service, Payroll Cloud Service, Time and Labor Cloud Service. Contract Amount: $2,650,000 Duration: 26 Months, Sep 2021 – Aug 2023 – Implementation 20 Months Sept 2024 – Present – Managed Services Project Outcome: The County has implemented a series of complex interfaces including NeoGov, Accela, RTA Fleet Management, and OPERS. The County has had multiple successful budget cycles and has seen significant improvements in its bank reconciliation and procurement processes. Graviton has been a trusted managed services partner for Yamhill County since its go-live with Oracle ERP, HCM, and EPM. Our engagement includes a full spectrum of support services designed to ensure system stability, user efficiency, and continuous improvement. Our team provides timely issue resolution, implements new Oracle features—including the Redwood user experience—and drives business process enhancements across departments. We offer ongoing support for mission-critical operations such as payroll, financial processing, and HR activities. Additionally, we assist with both month-end and year-end close processes whenever the County requests assistance. We also provide ad-hoc support for key annual HCM functions, including W-2 generation and ACA compliance, helping the County maintain accuracy and meet all regulatory deadlines. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 13 Qualifica1ons d. Experience of Firm and Sub-Consultants in performing work and projects relevant to the Scope of Services outlined and described in the request. Graviton is a trusted leader in Oracle SaaS application, with a team of over 90 veteran consultants who bring industry-leading expertise across all aspects of ERP and HCM implementations. Our extensive experience spans business process transformation, implementation, managed services, system report development, and the development of complex integrations. We have a deep understanding of the challenges faced by public sector organizations and have successfully guided numerous city and county governments through their Oracle Cloud journeys. What sets Graviton apart is our consulting team’s depth and breadth of experience in the public sector, enabling us to provide tailored, high-impact solutions. This expertise is reflected in the project team we have proposed for this engagement, ensuring that the City of San Luis Obispo receives best-in-class support for its Oracle HCM and ERP needs. Our team is well-versed in delivering consulting services, addressing evolving business requirements, optimizing system performance, and ensuring seamless integration across enterprise applications. Each of our consultants has a proven track record of successfully delivering similar services to other city and county governments. Our recent implementations and managed services include • Mariposa County, California • Yamhill County, Oregon • City of Redding, California • City of Springfield, Ohio • City of Lincoln, Nebraska • County of Lancaster, Nebraska • County of Tulare, California • County of Weber, Utah Through these engagements, we demonstrate our ability to provide ongoing system enhancements, troubleshooting, reporting solutions, and strategic guidance to maximize the value of Oracle Cloud applications. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 14 Graviton is committed to delivering exceptional service and ensuring that the City of San Luis Obispo’s Oracle HCM and ERP systems operate at peak efficiency. Whether addressing system configurations, improving current business processes, implementing new features, resolving technical challenges, or providing user training and support, our team is dedicated to enabling long-term success. We look forward to the opportunity to partner with the City and contribute to the continued optimization of its Oracle Cloud environment. e. Resumes of the individuals who would be assigned to this project Graviton is pleased to provide the following resumes along with their roles on the Project: Name Project Role Onshore/ Offshore Prashant Jejurikar Project Manager Onshore Vineet Srivastava HCM Solution Architect Onshore Sirosh Sridharan ERP Solution Architect Onshore Gautam Chaudhary PPM Solution Architect Onshore Ankush Lal GL, SLA and Control Budget Functional Consultant Onshore Amey Sathe Cash Management and Fixed Assets Functional Consultant Onshore Farah Zekria Procurement Functional Consultant Onshore Renjith Mathew Payables and Expenses Functional Consultant Onshore Sayani Bose Receivables Functional Consultant Onshore Zoe Kunhart PPM Functional Consultant Onshore Jasmin Mani HR Functional Consultant Onshore Vimal Chandran Performance and Learning Functional Consultant Onshore Malleswara Mogadala OTL Functional Consultant Onshore Sathyan Sreedharan Payroll Functional Consultant Onshore Aurora Adams Benefits Functional Consultant Onshore Dinesh Krishnan Technical Consultant Onshore Saunak Patel Technical Consultant Onshore Charu Vij Technical Consultant Onshore Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 15 Shruti Jain HR and Performance Functional Consultant Offshore Parul Gaikwad Benefits Functional Consultant Offshore Rajnandini Chauhan OTL Functional Consultant Offshore Jammy Gupta HR and Performance Functional Consultant Offshore Janhavi Tare PPM Functional Consultant Offshore Shivanshee Kushwaha AP and Expenses Functional Consultant Offshore Ritambhara Shrivastava Procurement Functional Consultant Offshore Divya Pande GL and CB Functional Consultant Offshore Nishant Rai Technical Consultant Offshore Sarthak Mode Technical Consultant Offshore Below are the resumes of consultants proposed for this RFP. PRASHANT JEJURIKAR –PROJECT MANAGER EXPERIENCE SUMMARY Prashant is a Senior Project Manager with over 24 years of IT industry experience, including over 17 years as a practicing PMP. Prashant has a successful track record of managing & governing large scale, cross-platform, parallel-stream projects. He has led multiple full- lifecycle implementation projects, helping our public sector clients replace their legacy systems with Oracle Cloud ERP, HCM, and EPM. He has hands-on experience in setting up PMO/governance frameworks and in forecasting and managing project financial plans. He is experienced in creating dashboards and reports that are consumable by senior management. He is also experienced in creating, organizing, and maintaining project documentation libraries on SharePoint. PROJECT EXPERIENCE Prashant is Graviton’s most senior project management resource with a great depth and breadth of experiences in the implementation of Oracle Cloud ERP, HCM, and EPM across Graviton’s local government customers. Prashant has taken the lead role in the development and implementation of the Graviton Oracle Cloud methodology, ensuring all project teams adhere to the standard implementation processes and meet our quality standards. As a Senior Project Manager, Prashant not only addressed the major project deliverables but mentored the other project managers to accomplish the City and the County business goals. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 16 Monterey County, CA Senior Project Manager | Oracle Cloud Implementation – HCM, EPM and ERP June 2023 – Present As a Senior Project Manager, Prashant is responsible for leading the project management tasks to help clients through the transition from their legacy system. Prashant manages the end-to-end implementation of Oracle Cloud HCM, ERP EPM. The project Phase 3 EPM went live in November 2024 as planned and has progressed to the next phases, HCM and ERP which are scheduled to be live in 2025 and 2026. The project scope includes multiple interfaces with third-party systems which required project management tasks to be handled with utmost attention and diligence. The key tasks where Prashant leads the efforts include the following: • Develop and manage the overall project management plan, including project schedules for all implementation stages of the now live EPM applications. • Handle the scope management, schedule management, quality assurance, risk and issues management, resource management, and project communications. Lead project team members in maintenance of the risks, issues, decisions, and change logs. • Handles risk mangement proactively and work on issues mitigation for the overall project, including cross-module impact. • Plan, manage, and execute end user training and help resolve issues. • Lead the Statement of Work (SOW) and applied knowledge of Graviton’s contractual obligations to overseeing the implementation effort. Work on the contractual documents like change amendments, PO’s and SOW’s business deliverables in a timely manner. • Utilize Graviton standard project management tools in support of change management and help clients smoothly transition to the application. • Present status updates to both the client and Graviton leadership as required. • Support in the proposal content development, sales presentations, and mentoring Graviton team members on various internal tasks. Tulare County, CA Senior Project Manager | Oracle Cloud Implementation – HCM June 2023 – September 2024 Led the County through the transition from their legacy system. Managed the end-to-end implementation of Oracle Cloud HCM. The project scope included multiple interfaces with third-party systems. • Developed the overall project management plan, including project schedules for the HCM implentation stages. • Developed the plan to pull the HCM workforce structures implementation ahead to align with the HCM phase go-live, to better support the HR, Benefits, TA and other modules. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 17 • Risk and issue mitigation for the overall project, including cross-module impact. • Communication management for the changes being introduced by the project. • Planned, managed and executed the end user training with the County users and helped resolved the issues. • Handled the Contracts Management, worked on Contracts documents, PO’s and SOW’s business deliverables timely manner. City of Redding, CA Project Manager | Oracle Cloud Implementation – ERP, HCM August 2022 – Present Led the City through the transition from their legacy system (AS400). Managed the end-to- end implementation of Oracle Cloud ERP and HCM. The project scope included multiple interfaces with third-party systems. • Developed the overall project management plan, including project schedules for the ERP and HCM phases. • Developed the plan to pull the HCM workforce structures implementation ahead to align with the ERP phase go-live, to better support the Expenses and Project Costing modules. • Risk and issue mitigation for the overall project, including cross-module impact. • Communication management for the changes being introduced by the project. • Planned, managed and executed the end user training and helped resolved the issues. • Handled the Contracts Management, worked on Contracts documents, PO’s and SOW’s business deliverables timely manner. County of Yamhill, OR Project Manager | Oracle Cloud Implementation – ERP, HCM, EPM September 2021 – Present Led the County through the transition from their legacy system (Munis). Managing the end- to-end implementation of Oracle Cloud ERP, HCM, and EPM. The project scope includes multiple interfaces with third-party systems. • Developed the overall project management plan, including project schedules for the ERP, HCM, and EPM phases. • Developed the plan to run the legacy system temporarily in parallel, corresponding to the staggered implementation of the ERP and HCM phases. • Risk and issue mitigation for the overall project, including cross-module impact. State of California, Dept of Transportation Project Manager | Oracle PeopleSoft 9.2 Upgrade – HCM July 2021 – April 2023 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 18 Helped Caltrans upgrade their existing Oracle PeopleSoft HCM implementation to the most recent version, so that they stay current with Oracle support and can use the new functionalities and delivered best practices. • Developed the overall project management plan and project schedule. • Worked with Caltrans to identify the organization-wide change impacts, and implemented the plan to address the changes and drive up system adoption. • Redesigned Caltrans’s time & labor rules to use delivered best practices while staying aligned with the business process. • Risk and issues mitigation for the overall project. Desert Diamond Casinos, AZ Project Manager | Orcale PeopleSoft 9.2 Upgrade – FSCM, HCM March 2021 – April 2022 Upgraded DDC’s Oracle PeopleSoft Financials and HCM applications to the current version, to help them stay current with Oracle support. SSL implementation was added to the scope mid-project and delivered successfully. • Developed the project management plan and the project schedule. • Risk and issues mitigation. • Helped DDC transition away from legacy technologies such as Crystal Reports and helped them understand and implement the new PUM process for application updates. County of Mariposa, CA Project Manager | Oracle Cloud Implementation – ERP, HCM, EPM June 2020 – September 2021 Helped the County transition from a set of legacy systems that include spreadsheets and AS/400 applications. Managed the end-to-end implementation of Oracle Cloud ERP, HCM, and EPM modules. Supplier Sourcing was added into the project scope after kick-off, and accommodated without schedule impacts. The project scope included multiple interfaces with third-party systems. • Developed the integrated and interconnected project schedule for the ERP, HCM, and EPM phases. • Risk and issues mitigation for the overall project. • Used a “Project tools portfolio” approach for overarching project management, with MS Project, SharePoint, Jira, and pre-built templates. County of San Joaquin, Stockton, CA Project Manager | Electronic Timesheets Implementation (Oracle PeopleSoft HCM 9.2) August 2019 – June 2022 Managed the roll-out of the Oracle PeopleSoft 9.2 Time and Labor and Absence Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 19 Management modules to the various County Departments. Managed the production support and ongoing system maintenance/ enhancement development for the existing Oracle PeopleSoft HCM 9.2 Implementation for the County. • Integrated the plans for the Project Costing and Absence Management implementations into a single consolidated plan. • Planned and executed the implementation rollout for the 18 participating departments. • Risk and issues mitigation for the overall project. Contra Costa County, CA Project Manager | Oracle PeopleTools 8.58 Upgrade July 2020 – April 2021 Managed the multi-vendor project for upgrading the County from PT8.54 to PT8.58, including an Oracle db upgrade to 19C and platform shift from Windows to Linux. Advised the County for best practices around payroll parallel testing, and for the scope of training to be provided considering the UI impacts. • Developed the overarching plan for the PT Upgrade. • Overall project risk and issue mitigation. • Advised the County about the strategy for incorporating retrofits related to development items deployed to Production during the project. City of Seattle, Seattle, WA Project Manager – Deployment and Data Management | Oracle PeopleSoft FSCM 9.2 Re- Implementation June 2017 – January 2018 The City of Seattle re-implemented Oracle PeopleSoft FSCM 9.2. The scope of work included helping 43 Departments transition the integration of their own third party systems to Oracle PeopleSoft. • Developed the Data Conversion Strategy for the data originating from Legacy Oracle PeopleSoft 8.8 and the various third party systems used by 43 Departments. The Data Conversion was executed as a multi-step/ waterfall exercise. • Worked with PMs of impacted Departments to integrate their respective cutover plans with the overall PeopleSoft re-Implementation cutover plan. County of Sonoma, Santa Rosa, CA Project Manager | Oracle PeopleSoft 9.2 Upgrade – FSCM July 2016 – April 2017 Technical Upgrade of the County’s Oracle PeopleSoft FSCM implementation. The project was executed on time, within budget. Documentation was managed on SharePoint. • Developed the project management plan and project schedule. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 20 • Implemented new delivered functionality (Supplier Portal). Sacramento Metropolitan Air Quality Management District, Sacramento, CA Project Manager | SharePoint Implementation and NovusAgenda Implementation December 2015 – March 2017 The District had a plethora of legacy systems, including a pure HTML based website, various business process being fulfilled by disconnected MS Access databases, and documents scattered over shared network drives. They did not have any experience with IT Projects in the past. • Helped the District implement the SharePoint platform, and completely overhaul the public facing website (https://airquality.gov). Intranet and collaboration sites were setup for internal documents. • NovusAgenda was implemented for board agenda management. • Helped the District setup an Executive Governance Committee, and setup a framework to track and manage the System Integrator’s performance vis-à-vis the Contract. City of Sacramento, Sacramento, CA Project Manager | Oracle PeopleSoft HCM and FSCM Upgrade to 9.2 December 2015 – June 2016 Technical upgrade of the City’s Oracle PeopleSoft FSCM and HCM systems. The scope also included implementation of the Travel and Expense and Absence Management functionalities. • Benefits Administration and ACA Compliance functionalities were added to scope mid-project, and were delivered without any impact to the planned schedule. Warner Bros. Entertainment Group of Companies, Burbank, CA PMO | Workday HCM and Payroll Implementation March 2014 – November 2015 The project scope included implementing Workday HCM and Payroll. • Helped the PMO Director to rebalance the financials (actuals vs. forecast) on a monthly, ongoing basis. Developed the framework for tracking System Integrator’s performance over cost, schedule and deliverable commitments. • Developed the SharePoint document library structure, and instituted the process to track deliverable sign-offs via SharePoint workflows. DCP Midstream, Denver, CO Service Delivery Manager | Multiple ERP & non-ERP Projects & Application Support August 2012 – March 2014 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 21 • Provided delivery governance over multiple projects and application support. • Worked with the client Operations manager to prioritize enhancements from the backlog. • Managed geographically dispersed technology teams (PeopleSoft FSCM 9.0, Hyperion, DW, Maximo, .NET & Others) EDUCATION & PROFESSIONAL DEVELOPMENT Education: Project Management Professional (PMP), Certification #458284 Project Management Institute, in good standing since March 2007 Visvesvaraya National Institute of Technology, India Bachelor of Mechanical Engineering VINEET SRIVASTAVA – ORACLE HCM SOLUTION ARCHITECT EXPERIENCE SUMMARY Vineet Srivastava has over thirty (30) years of Experience in Information Technology including twenty-five (25) plus years of experience in implementing and supporting Oracle ERP and HCM Applications. Vineet has worked with many public sector organizations like City of Sacramento, City of Spokane, City of San Diego, LA County office of Education, Hennepin County, Mariposa County, Yamhill County, Weber County, and County of San Joaquin. PROJECT EXPERIENCE As a Graviton Solution Architect, Vineet is responsible for ensuring the Oracle Cloud design and configuration provides our customers with the maximum value for their investments, achieving business process transformation through the implementation of native Oracle Cloud best practice business processes. Vineet serves as the Graviton Oracle Cloud Solution Architect for each of Graviton’s key Oracle Cloud ERP, HCM, and EPM implementations. County of Monterey HCM Solution Architect | Oracle Cloud Implementation March 2023 – Present Currently leading the County in the implementation of Oracle Cloud HCM, ensuring that system design, configuration, and business processes align with best practices and meet the County’s strategic objectives. Key responsibilities include: Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 22 • Collaborating with County leadership and HR stakeholders to define and refine the workforce structure, including legal entities, business units, departments, and positions. • Designing and configuring Oracle HCM modules to support core HR processes such as workforce administration, position management, absence management, and employee self-service. • Facilitating workshops and working sessions to gather requirements, validating configurations, and guiding stakeholders through Oracle’s capabilities. • Supporting testing efforts, data validation, and iterative refinement of configurations to ensure successful deployment. • Providing ongoing guidance on change management and end-user readiness to support a smooth transition to the new HCM system. • Acting as a liaison between functional teams, technical resources, and Oracle to ensure alignment, timely resolution of issues, and successful delivery of project milestones. City of Redding Solution Architect | Oracle Cloud Implementation – ERP, HCM, EPM Oct 2022 – Present Led the City in the implementation of Oracle Cloud features and functionality to ensure an optimal design and configuration. Key activities included the following: • Worked with the City to define the workforce structure. • Worked with the project team to design and deliver the best business practices for the City. Yamhill County Solution Architect | Oracle Cloud Implementation – ERP, HCM, EPM Jan 2022 – Present Led the County in the implementation of Oracle Cloud features and functionality to ensure an optimal design and configuration. Key activities included the following: • Worked with the County to define the workforce structure. • Worked with the project team to design and deliver the best business practices for the County. • Helped the team with payroll parallel test plan and validation. • Conducted knowledge transfer sessions for workflow, security, Sandbox and Analytics. Weber County Solution Architect | Oracle Cloud Implementation – HCM July 2021 – October 2022 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 23 Led the County in the implementation of Oracle Cloud features and functionality to ensure an optimal design and configuration. Key activities included the following: • Worked with the project team to design and deliver the best business practices for the County. • Designed and built data conversion plans and integrations. • Helped the team with payroll configuration and validation. • Conducted knowledge transfer sessions for workflow, security, Sandbox and Analytics. Mariposa County, CA Engagement Manager/ Solution Architect | Oracle Cloud Implementation – ERP, HCM, EPM March 2019 – January 2022 Responsible for the development of the implementation plan, and for the delivery of all Graviton implementation services. Managed the performance of all Graviton team members to ensure the County’s implementation objectives were achieved. Led the County in the implementation of Oracle Cloud features and functionality to ensure an optimal design and configuration. Key activities included the following: • Led the team in the design, build, test, and deployment of Oracle Cloud ERP, HCM and EPM. • Worked with the project team to design and deliver the best business practices for the County. • Designed and built data conversion plans and integrations. • Helped the team with payroll configuration and validation. San Joaquin County, CA Engagement Manager | Oracle PeopleSoft Upgrade & Implementation – FSCM, HCM 9.2 October 2016 – Dec 2019 Responsible for the development of the implementation plan, and for the delivery of all Graviton implementation services. Managed the performance of all Graviton team members to ensure the County’s implementation objectives were achieved. In the role of Engagement Manager, the project responsibilities included the following: • Led the team to upgrade PeopleSoft applications from 9.1 to 9.2. • Led the team to implement Project Costing, AR/Billing, Time and Labor and Absence Modules. Hennepin County, MN | PeopleSoft eSupplier / SCM Implementation Engagement Manager/Technical Architect | Oracle PeopleSoft Implementation – SCM 9.2 January 2015 – March 2016 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 24 Responsible for the development of the implementation plan, and for the delivery of all Graviton implementation services. In the roles of Engagement Manager and Technical Architect, the project responsibilities included the following: • Project monitoring. • Attended Steering Committee meetings. • Communicated with stakeholders • Defined strategy for the digital signature and single sign-on for the vendors Hennepin County, MN Project Manager/Technical Lead | Oracle PeopleSoft Upgrade - FSCM 9.2 June 2014 – December 2014 In the roles of Project Manager and Technical Lead, the project responsibilities included the following: • Led the team for the upgrade of PeopleSoft FSCM 9.2. • Collaborated extensively with leadership teams to capture key challenges, and resolved technical, process, and organizational issues. • Effective communicator to the Steering Committee, providing valuable input in strategic management level sessions. • Created, maintained, and drove project plans and schedules. • Coordinated tasks and responsibilities required for upgrade. CalTrans, Sacramento Technical Lead – PeopleSoft Implementation – HCM 9.1 October 2013 – December 2014 In the role of technical lead, the project responsibilities included the following: • Led technical team on PeopleSoft HCM Application. • 8.9 to 9.1 and PeopleTools 8.47to 8.52 project. • Configured HR workflows using AWE. • Mentored team members and guiding team’s project priorities. • Performed administration of different application server and web server domains and PIA. • Resolved legacy chart of account conversion issues. • Provided production support after project go-live resolving business critical issues in a timely manner. City of Sacramento, CA Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 25 Project Manager/Technical Architect/Functional Resource (Time & Labor, Absence Management) June 2012 – March 2013 In the roles of project manager, technical architect, and functional resource, was responsible for the following: • Led the team for the upgrade of PeopleSoft FSCM and HCM Applications to version 9.1. • Collaborated with the leadership team to capture key challenges, and resolve technical, process, and organizational issues. • Effective communicator to the Steering Committee, providing valuable insight to the leadership team of the City. • Created, maintained, and drove project plans and schedules, managed risks ensuring project quality. City of Spokane, WA. Functional Lead (Absence Management) April 2011 – January 2013 In the role of Functional Lead, the project responsibilities included the following: • Gathered requirements by interviewing users as well as by reading union contracts. Configured the system for more than 25 leave types. • Designed and built conversion programs to bring leave balances from legacy system. Created pay groups, eligibility groups, element groups and calendars. Wrote Accrual, Forecasting and Day formulas. City of Sacramento, CA Technical and Functional Lead February 2005 – April 2011 • Led the implementation of PeopleSoft ERP/ HCM and Utility Billing Applications. • Supported these applications for 4 years. KPMG/ BearingPoint Manager March 1996 – April 2003 Worked in the public sector practice implementing ERP for local government clients. EDUCATION & PROFESSIONAL DEVELOPMENT Education: Master of Science in Computer Applications, India Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 26 Bachelor of Science in Physics, Chemistry and Mathematics, India SIROSH SRIDHARAN – ERP SOLUTION ARCHITECT EXPERIENCE SUMMARY Sirosh is an accomplished ERP subject matter expert (SME) with over 25 years of experience delivering efficiencies and value across Finance and HCM operations. Sirosh has a proven track record of successfully implementing Oracle’s PeopleSoft and Fusion ERP Cloud application suite across various Public and Private sectors and industry verticals. Sirosh also has expertise in Business Analysis, Business Process Re-engineering, Project Execution, Process Optimization, seamless integration across best-of-breed applications, Regulatory compliance, Technology initiatives and Financial Analysis, and more. Sirosh has successfully executed multiple full-lifecycle implementations and complex integrations across large private sector organizations to smaller public sector organizations, including Charles Schwab, Owens Corning, Circuit City, NBC Universal, Discount Tires Company, Sony Music, Maimonides Medical Center, Children's Hospital of Pittsburgh, University of Pittsburgh Medical center (UPMC) and Kaiser Permanente. In the past seven years, Sirosh has been delivering operational improvements for various local governments through the deployment of Oracle's ERP Cloud application suite. Notable clients include the City of Redding, City of Springfield, Yamhill County, Mariposa County, San Joaquin County, the City of Kansas City (MO), and Hennepin County. Sirosh has a proven track record helping organizations improve their operational efficiency and productivity by adopting industry best practices, technology solutions (like AI), Machine learning, automation, Business Intelligence, data analytics and integration solutions. Sirosh’s leadership and interpersonal skills enable him to foster robust stakeholder engagement, deftly mediating and resolving conflicts and project challenges, and driving cross-team collaboration and synergy. PROJECT EXPERIENCE City of Westlake, OH | Oracle ERP and EPM Cloud Implementation Solutions Architect Aug 2023 – Current • Oversee and manage the entire end-to-end Oracle application suite, spanning EPM, ERP, HCM, SCM, and PPM, ensuring seamless integration and operational efficiency. • Facilitate and oversee solutions to ensure they leverage Oracle's product capabilities with the industry’s best practices, ensuring they align with stakeholder expectations and Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 27 organizational goals. Champion for process improvements to enhance the performance, scalability, and effectiveness of the Oracle suite while maximizing value for the city. • Resolve complex process issues, oversee proof-of-concept testing, validate proposed solutions before presenting them to the City teams, and manage troubleshooting efforts to resolve system performance bottlenecks. • A key initiative, lead the Chart of Accounts (CoA) redesign, work alongside the City’s Finance team to ensure the new Chart of Account is compliant with industry standards while fully leveraging the Oracle suite's capabilities. Drawing from past implementations, provide best-practice insights to streamline financial structures and reporting, resulting in improved financial transparency and efficiency. • Spearhead the extraction, migration and conversion of legacy system data into Oracle ERP Cloud, ensuring a smooth and accurate transition. • To meet the City's Cash Basis accounting requirements, design a Utility Billing solution, built largely using Oracle’s AR module and Oracle’s Integration Cloud for added features, and overall propose optimized integration solutions with their 3rd party applications that work seamlessly with Oracle's Cloud based solution. County of Monterey, CA | Oracle EDM, ERP and EPM Cloud Implementation Solutions Architect Aug 2023 – Current • Solutions Architect for the Implementation of Oracle EDM, ERP, EPM, SCM, PPM and HCM Cloud applications. • Led the Chart of Account Redesign initiative to streamline the county's Chart of Accounts, successfully consolidating a complex 30-segment structure into an efficient 7-segment model. This involved conducting multiple meetings with various departments to gain a comprehensive understanding of their current usage and the specific purposes of each segment to transition them into the new, streamlined COA design. This ensured that the new COA met departmental needs while aligning with organizational goals. The new COA structure not only simplified account management but also aligned with industry and Oracle best practices, enabling more agile financial decision-making and improved compliance with regulatory requirements. • Engineered a custom cross-module solution that seamlessly integrates General Ledger (GL) journals with the Project Portfolio Management (PPM) module. This design enables GL journals to capture granular project-level details, which is automatically interfaced as Project Costs into PPM. This streamlined approach eliminates manual data entry, reduces errors, enhances project cost visibility, and significantly improves financial reporting accuracy across both GL and PPM modules. • Orchestrated a comprehensive gap analysis process with the County team, meticulously documenting and tracking discrepancies between current processes and Oracle Cloud capabilities. Led structured discussions to evaluate multiple solution options, weighing factors such as timeline, cost, and maintenance overhead, and Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 28 recommending the most optimal solutions, ensuring alignment with City requirements while maximizing the value of the Oracle Cloud investment. • Oversaw the integration with Banking institutions, Corporate Card Issuers, and third- party applications like CalSAWS, Meditech, Sympro, WinCAMS etc. • Oversaw the Implementation of Oracle's Enterprise Data Management (EDM) Cloud application to centralize the Chart of Account (COA) maintenance. • Addressed a critical gap in Oracle ERP Cloud, which lacks a native approval workflow for cash receipts. Engineered a custom solution using Oracle Integration Cloud (OIC) to add a Receipt Request functionality. This provides a robust approval workflow capability with notifications. By seamlessly integrating with Oracle ERP Cloud, the solution enables approved Receipt requests to automatically create a Receipt in Oracle. City of Springfield, OH | Oracle ERP and EPM Cloud Implementation Solutions Architect Jan 2023 – May 2024 • Solutions Architect for the Implementation of Oracle ERP, EPM, SCM, PPM and HCM Cloud applications. • Played a pivotal role in configuring Oracle Cloud solution to meet Ohio’s complex accounting framework, engineering a ledger design that simultaneously supports cash basis reporting, while integrating automated accounting logic for GASB-compliant modified accrual reporting. • Designed automated integration with Banking institutions, Corporate Card Issuers, Teller’s Cashiering and third-party applications like CityWorks, Neighborly, Civica, Neighborly, etc. • Leveraged my prior experience as an AS/400 programmer to help the extraction of data from the AS/400 based HTE application for conversion into the Oracle Cloud applications. • Managed the Production Support effort to stabilize and optimize the Oracle application, including critical maintenance tasks like new CO values and the associated setup, and providing in-depth support for mission-critical operations such as Month-end and Year- End Close, Payroll Processing, Budget maintenance, financial reporting, 1099 and W-2 filing, etc. City of Redding, CA | Oracle ERP and EPM Cloud Implementation Solutions Architect August 2022 – Oct 2024 • Managed and oversaw the implementation of the Oracle application suite from EPM to ERP, HCM, SCM and PPM and ensured that the solution worked seamlessly and efficiently from end-to-end. • Assisted the City Finance team with the Chart of Account redesign to create a scalable, intuitive, and modular Chart of Account structure that addresses existing deficiencies and gaps while significantly enhancing financial transparency and reporting capabilities. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 29 This transformation ensured compliance with regulatory standards and industry’s best practices. • Helped transform and streamline their operations using Oracle Cloud Applications and adoption of Industry and Oracle best practices. Key accomplishments include significantly reducing their period close cycles, automating business processes, and enhancing decision-making capabilities through real-time insights, greater financial transparency and standardized business practices across departments. • Designed automated integration with Banking institutions, Corporate Card Issuers, third party applications like CivicRec, Paradign, EnerGov, Vertexone, Mainsaver, Dossier, OpenGov, etc. and seamless integration with Can/Am Technologies Teller cashiering solutions. • Drove continuous value by playing a crucial role in stabilizing the system, continuously optimized business processes, and provided robust support for mission-critical operations such as Payroll Processing, annual Budget cycle, Month-end and Year-End Close processes, preparation of ACFR, Single Audit filings, 1099 and W-2 filing, etc. County of San Joaquin | FSCM 9.2 Upgrade/FSCM Business Process Analysis Functional Lead October 2016 – Present • Functional Lead for Upgrade of FSCM modules to v9.2 • Conducted system integration testing and facilitated user acceptance testing. • Implementation of project costing module. • Implementation of 9.2 features and functionality. University of Pittsburgh Medical Center | FSCM 9.2 Upgrade Functional Lead June 2015 – Present • Functional Lead for Upgrade of FSCM modules General Ledger (including Consolidation and Equitization), Project Costing and Asset Management from 9.0 to 9.2. • Implemented new functionality such as Leased Asset functionality, ChartField Request, Approval Framework, Search Framework, Project Interest Calculation and Accounting, Combination Editing by Source, Pivot Grids, WorkCenters, and Dashboards. State of Vermont | Project Costing Project Management and Grants Consultant January 2015 – June 2015 • Conducted Interview sessions across key agencies of the state government to document their current business processes around Project Management, Resource Management, Project Costing, Grants and Project Asset Capitalization. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 30 Central Washington University | Implementation of FSCM 9.2 Commitment Control Functional Consultant December 2014 – January 2015 • Evaluated the University’s implementation of FSCM 9.2 Commitment Control module. • Recommended, designed and made necessary configuration changes to address issues and to optimize the module for improved flexibility, accountability, and transparency. County of Hennepin | FSCM Upgrade 9.0 to 9.2 Functional Lead February 2014 – December 2014 Functional Lead for Upgrade of FSCM modules General Ledger, Commitment Control, Project Costing, Expenses, Grants and Contracts from 9.0 to 9.2 EDUCATION & PROFESSIONAL DEVELOPMENT Education: University of Mumbai, India Bachelor of Science, Computer Science Certifications: • Oracle Financials Cloud Certified Implementation Specialist • PeopleSoft Certified Financials Consultant • PeopleSoft Certified PeopleTools Consultant • PeopleSoft Certified HCM Consultant • Sun Certified Java Programmer GAUTAM CHAUDHARY – PPM SOLUTION ARCHITECT EXPERIENCE SUMMARY Gautam Chaudhary is a seasoned Oracle Cloud ERP Consultant with over 25 years of experience leading large-scale financial transformations across public sector organizations. He specializes in Oracle Cloud Project Portfolio Management (PPM), Grants, Contracts, and Procurement, including modules such as Purchasing, Sourcing, and Enterprise Contracts. Gautam has served as a Solution Architect and Functional Lead on numerous end-to-end implementations, driving planning, scheduling, fit/gap analysis, and design for Oracle Cloud Financials. He has also successfully led implementations of Payables and Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 31 Expenses, and has supported technical teams by designing complex solutions using Oracle SaaS-delivered tools and frameworks. PROJECT EXPERIENCE County of Monterey, CA PPM Solution Architect | Oracle Cloud Implementation July 2023 – Present Serving as the Solution Architect for the implementation of the PPM module. Responsible for designing PPM solution of all departments of Monterey County for PPM implementation. Key implementation tasks included the following: • Serving as Full Lifecycle PPM Solution Architect Lead for Oracle ERP Cloud implementation. • Conducting and facilitating business process design activities, including Conference Room Pilot sessions and discovery sessions for assigned modules. • Gathering requirements, reviewing system configuration and test scripts • Collaborating with every department of the County to understand their projects and awards and converting them into Oracle. • Creating functional designs for highly complex Oracle HCM to PPM integrations and testing them end-to-end to ensure they meet customer requirements City of Redding, CA PPM Functional Lead | Oracle Cloud Implementation August 2022 – June 2023 Served as the functional lead for the implementation of Project Portfolio Management modules; Project Costing, Grants, Contracts and integration with modules like Procurement, Expenses, Fixed Assets, General Ledger, Accounts Payable, Inventory, Accounts Receivable and Oracle HCM. Responsible for performing all Graviton-assigned business processes, application configuration, documentation, testing, and training content support tasks. Key implementation tasks included the following: • Led business process familiarization, business process discovery, conference room pilot work sessions. • Developed and maintained business process design work products including business process maps and use cases. • Provided business process knowledge toward the completion of training content and conducted end-user training for the PPM modules. • Ensured maximum participation from the client during the presentations and ensuring the deliverables were delivered before time without compromising on the quality. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 32 • Configured and implemented BPM Workflow in Award related contracts and Non- Sponsored Project Budgets. • Configured custom SLA for supplier cost adjustments in Projects. • Configured the system to generate bills in Projects and transferred them to Accounts Receivables with Revenue accounts depending upon the type of Grant such as Federal, State and Local. • Design and developed various custom reports in OTBI such as SEFA, Project Accounting, Project Budget vs Actuals. • Created functional design of highly complex Oracle HCM to PPM integration to bring actual payroll cost by wages, fringe and overtime. Fully tested the integration end to end. • Extracted project costing data from the client’s legacy system and converted into Oracle. • Documented and maintained required application configuration documentation. City of Springfield, OH PPM Solution Architect | Oracle Cloud Implementation March 2023 – December 2023 Served as the Solution Architect for the implementation of the PPM module. Responsible for performing all assigned business processes, application configuration, documentation, testing, and training content support tasks. Key implementation tasks included the following: • Full Lifecycle PPM Functional Lead for Oracle ERP Cloud implementation. • Conducted and facilitated business process design activities included Conference Room Pilot sessions and discovery sessions for assigned modules. • Gathered requirements, configured system, performed end to end testing and provided end user training. • Worked with every department of the city to understand their projects and awards and converted them in Oracle. • Extracted project costing data from the client’s legacy system and converted into Oracle. Worked with client and technical team to map legacy data to Oracle FBDI data, worked with technical team member to design the data conversion interface and tested interface end to end to ensure validity of data. • Created functional design of highly complex Oracle HCM to PPM integration. Tested end to end to ensure that it met customer’s requirement. • Guided functional lead in successful implementation of the module. County of Yamhill, OR Functional Lead | Oracle Cloud Implementation – Payables and Expenses Modules Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 33 September 2021 – July 2022 • Functional Lead for Implementation of Oracle Payables and Expenses modules. • Designed and developed complex workflows, reports and integrations • Conducted requirement gathering and fit/gap sessions to understand client’s business processes. Created functional and technical design document. • Conducted UAT and training sessions with over 25 departments. Supported post- production issues. County of Mariposa, CA Functional Lead | Oracle Cloud Implementation – Payables, Projects, Grants, and Contract March 2020 – December 2021 • Functional Lead for Implementation of Oracle Payables and PPM modules. • Implemented PPM modules for multiple departments of County. • Designed and developed complex workflows, reports and integrations. • Conducted requirement gathering and fit/gap sessions to understand client’s business processes. Created functional and technical design document. • Conducted UAT and training sessions with over 25 departments. Supported post- production issues. San Joaquin County, Stockton, CA| PeopleSoft FSCM 9.2 Sr. PeopleSoft Functional Consultant December 2017 – December 2019 • Worked as a functional lead in designing and implementation of PeopleSoft GL inter-department billing solution. Over 25 County departments use the system. • Conducted requirement gathering and fit/gap sessions to understand client’s business processes. Created functional and technical design document. • Conducted UAT and training sessions with over 25 departments. Supported post- production issues. University of North Texas, Dallas, TX | PeopleSoft ELM 9.2 Implementation PeopleSoft ELM Technical Lead March 2017 – December 2017 • Technical Lead on PeopleSoft ELM implementation. • Created technical configuration and design document of HCM to ELM Sync, data conversion Excel to CI and SCORM integration. Configured Sync processes using Integration Broker. • Brought HCM data using PeopleSoft delivered Service Operations, Routings and Messages. Sonoma County, Santa Rosa, CA | PeopleSoft FSCM 9.2 Upgrade PO/ePro/eSupplier Functional Lead July 2016 – March 2017 • Worked as functional lead of PO/ePro/eSupplier modules of PeopleSoft upgrade. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 34 • Tested the upgraded system, assisted in user acceptance testing, provided user training and supported post-production issues. University of California, San Francisco, CA | PeopleSoft FSCM 9.2 Upgrade AP/PO Functional Lead January 2015 – June 30, 2016 • Worked as functional lead of AP and PO modules of PeopleSoft upgrade. • Conducted fit/gap sessions to demo PeopleSoft 9.2 features. Created functional and technical design documents. • Tested the upgraded system, assisted in user acceptance testing, provided user training and supported post-production issues. Hennepin County, MN | PeopleSoft FSCM 9.2 Upgrade Sr. PeopleSoft Consultant June 2014 – December 2014 • Presented and implemented new features such WorkCenters, AWE Workflow, BI Publisher, and SES. Reviewed and retrofitted existing customizations to bring them in 9.2. • Created technical design documents of new customizations of modules such as AP, PO, ePro, and Expenses. • Designed the integration between PeopleSoft and third-party systems to validate Chart of Accounts. University of California, San Francisco Sr. PeopleSoft Consultant August 2013 – August 2014 • Worked closely with business, functional and technical resources of UCSF during Chart of Account Restructure project. • Understood the existing chart of account validation processes and created processes adhering to the new business processes. • Designed and developed integrations between PeopleSoft and third-party systems, departments, and PeopleSoft subsystems using PeopleTools such as Integration Broker, XSLT, App Engine, and Web Services. EDUCATION & PROFESSIONAL DEVELOPMENT Education: BS, Computer Science and Engineering, India MBA, UC Berkeley ANKUSH LAL – GL, SLA AND CONTROL BUDGET CONSULTANT EXPERIENCE SUMMARY Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 35 Ankush has over seventeen (17) years of Oracle Cloud ERP Implementation and Project Management experience on large scale projects. Ankush has extensive experience in the General Ledger, SLA and Control Budget modules. He has successfully worked on planning, scheduling, and conducting fit/gap sessions for Oracle Cloud Financial implementations. He has expertise in implementations in GL, CB and Subledger Accounting with sufficient exposure to other financial modules, including AM, AP, Expenses, and PPM. He is adept at eliciting, analyzing and prioritizing business requirements, and has versatile experience of working with Government Services, Public Transportation, Cementation, Cosmetics Manufacturing and Roads Construction industries. PROJECT EXPERIENCE As a Graviton Oracle Cloud consultant Ankush has provided General Ledger, Accounts Payable, Control Budget, Grants Management, Projects and Purchasing expertise to Graviton’s local government customers, transforming their business processes to align with the best practices native to the Oracle Cloud applications. Monterey County, CA Sr. Functional Consultant | Oracle Cloud Implementation – Accounts Payable, Accounts Receivable, Billing, Control Budget, General Ledger, Grants Management, Projects and Purchasing August 2023 – Present Solution Architect for the implementation of the Oracle Cloud Accounts Payable, Accounts Receivable, Billing, Control Budget, General Ledger, Grants Management, Projects modules. Responsible for performing all Graviton assigned business processes, application configuration, documentation, testing, change management and training content support tasks. Key implementation tasks include the following: • Work with the County on a major overhaul of their Chart of Accounts (COA) to align it with industry best practices and government accounting standards. This initiative streamlined financial reporting, improved fund tracking, and ensured compliance with GASB and public sector financial management principles. The redesigned COA structure provided enhanced granularity in financial data classification, enabling better budgetary control, grant management, and financial transparency—critical for state, county, and municipal financial operations. • Design and deploy a custom integration leveraging Descriptive Flexfields (DFFs) on journal lines to capture critical Project attributes such as Project Number, Task Number, Award Number, and Funding Source—ensuring compliance with funding allocation requirements to meet County’s requirement to record Project Expenditure Accounting entries via manual GL journals. • Develop an OIC-based automated interface to facilitate the real-time import of journal data into PPM, eliminating manual intervention and enhancing auditability. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 36 • Enhance the GL Journal Approval workflow by implementing system-driven validations, ensuring that the Project Number in the GL COA structure matched the one used in PPM—thereby maintaining data governance and reducing reconciliation efforts to address County’s Chart of Accounts (COA) structure and incorporated the Project Number as a key segment, necessitating a custom validation mechanism to ensure data integrity between PPM and the General Ledger (GL). • Develop a custom real-time notification mechanism using page edits, which immediately alerts users with rejection reasons when a journal is auto rejected. This enhancement streamlined issue resolution, minimized support tickets, and improved audit compliance. • Improve audit trail accuracy and financial reporting efficiency, customized the journal naming convention by replacing system-generated names with unique Journal IDs, allowing for precise journal tracking and reconciliation while enabling users to leverage description fields for additional details. • Develope a structured journal source naming convention, enabling users to efficiently identify and review manually entered journals in the Manage Journals page without additional queries or filtering to enhance journal review and filtering, • Implement a custom security framework leveraging Role-Based Access Control (RBAC) and page-level validations. This ensured that only authorized personnel could request funds override, reinforcing budgetary control and financial governance. • Develop a custom pre-validation mechanism using page edits and workflow extensions, ensuring that journals failing to meet these requirements could not proceed to the approval stage. City of Springfield, OH Sr. Functional Consultant | Oracle Cloud Implementation – Projects, Grants, and Contracts Modules March 2023 – Present Functional lead for the implementation of the Oracle Cloud Projects, Grants, and Contracts Modules module. Responsible for performing all Graviton assigned business processes, application configuration, documentation, testing, change management and training content support tasks. Key implementation tasks included the following: • Performed Business Process Reengineering where he led the Projects and Grants business process transformation, aligning with governmental financial policies and grant compliance standards. • Designed and implemented seamless integrations between Oracle General Ledger (GL), PPM and Enterprise Performance Management (EPM) to enhance financial transparency and accountability. • Successfully migrated legacy Projects and their historical expenditures into Oracle, ensuring audit compliance and data integrity. • Worked with the Procurement Department to establish a project-centric purchasing framework, mapping Project Attributes (Project Number, Task Number, Award Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 37 Number, Funding Source, etc.) with Purchase Orders and ensuring compliance with budgetary control policies. • Converted legacy budget data into Oracle, ensuring alignment with multi-year financial planning and grant funding allocations. • Designed and implemented an automated interface between CityWorks and Oracle to integrate inventory transactions, work orders, and project expenditures directly into the General Ledger, improving financial reporting accuracy. • Production Support and Fiscal Management Enhancements. • Chart of Accounts Governance: Assisted in the maintenance and optimization of the Chart of Accounts (COA), advising on Cross-Validation Rules (CVRs) to enforce fund accounting principles. • Collaborated with Procurement and Finance to facilitate carryforward of Purchase Orders, budgets, and encumbrances in accordance with governmental fiscal policies. • Developed a comprehensive month-end and year-end close checklist, ensuring compliance with GASB (Governmental Accounting Standards Board) requirements. • Assisted with budget revisions and transfers from EPM to ERP, aligning with appropriation controls and ensuring proper funding availability tracking. • The City follows unique fiscal-year roll-forward rules—developed customized financial reports to support multi-year budgeting, grant carryover tracking, and financial forecasting. Fi$cal, State of California, PeopleSoft 9.2 (Production Support) PeopleSoft Functional Consultant August 2018 – Current • General Ledger o Performed Month and Year End Close processes for various California State departments, including Military, CalVet, CHP, Coastal Commission, Department of General Services and others. o Validated and updated Closing Rules. o Developed various queries and analyzed the data to ensure the sub-system entries are in sync with the GL module. The root cause analysis involves validating the configuration and the custom modifications. Advised departments on the corrective actions. o Validated and updated the Allocation Steps to build the reporting Ledgers (Budgetary Legal) during the Year End Close. o Assisted departments in validating the Year End reports and identify the root cause in cases of discrepancies. o Review custom views, including those used for Allocations, to troubleshoot various issues reported by the Departments. • Commitment Control (KK) Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 38 o Developed various queries and analyzed the data to ensure the sub-system and GL entries are in sync with KK. The root cause analysis involves validating the KK configuration and the custom modifications in the sub-system. Advised departments on the corrective actions. • Billing and Accounts Receivable o Assisted departments in performing various AR and BI processes. o Analyzed and validated various customized solutions. Identified issues that caused GL-AR-KK mismatch and advised on corrective actions. o Developed various queries to analyze the data integration with the Project Costing Module and advised on the corrective actions. • Asset Management o Assisted departments with resolving the Assets conversion data. o Analyzed the Assets data for any discrepancies and accordingly advised department on the various Assets Management processes. City of Seattle, PeopleSoft 9.2 (Reimplementation) (Implementation budget - $140 million) PeopleSoft Functional Consultant October 2016 – July 2018 • General Ledger o Assisted in configuring and testing various Allocations rules (steps) to distribute monetary and statistical amounts across various Chartfields selected by the City. o GL Month/Year End Reports and reconciliation Queries: Validated various Month/Year End Balance Sheet and Income Statement PS Reports Validated various GL reconciliation PS queries • Accounts Receivables / Billing o Document functional specification and configuration designs for implementation of new features and modifications to the delivered solution. This includes integration with third party payment collection system. o Data Conversion: Customer Master, Customer Items (Open balance Forward) o Unit/System testing of the upgraded system • Assets Management data conversion: o Developed Assets Management data crosswalk templates for its conversion to the upgraded system o Executed downstream processes to validate data at each step o Developed PS Queries and Advance Excel based tools to validate the converted and processed data • Data Load: assisted in building templates for collection, loading and testing of following data sets: o Funds Distribution Rules. This included, testing of sample transactions to validate the data loaded. o SpeedTypes and SpeedCharts. o Locations and Ship-Tos. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 39 City of Sacramento, PeopleSoft 9.2 Upgrade PeopleSoft Functional Consultant February 2016 – June 2016 • Designed, Configured, Implemented, Tested and Deployed PeopleSoft Purchasing, Accounts Payable and eProcurement solutions. • Configured PeopleSoft/ PS Query/ BI Publisher/AWE. • Developed scripts using PeopleSoft Test Framework; conducted training sessions for the City’s SMEs to orient them on PTF. • Deployed SES indices. • Provided user training for Requisitions, Buyer, Supplier, General SCM Configurations and Workflow configuration. EDUCATION & PROFESSIONAL DEVELOPMENT Education: Bachelors of Engineering, Delhi College of Engineering, Delhi, India MBA, Indian Institute of Management, Lucknow, India AMEY SATHE – CASH MANAGEMENT AND FIXED ASSETS FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Amey is a results-oriented Oracle Fusion ERP Consultant with more than twenty-one (21) years of experience in leading and implementing ERP software in multi-tier environments on various implementation and managed support projects on Accounts Receivables, Cash Management, Accounts Payable, Fixed Assets and General Ledger. Amey has expertise encompasses gathering and analyzing requirements, planning and directing projects, designing and documenting solutions and performing hands on tasks to deliver solutions in support of diversified business requirements. He worked to analyze new functionalities and enhancements offered by various Oracle products with specific focus is on impact analysis for government agencies. He led a presentation on new opportunities provided by PeopleSoft 9.2 accepted at MISAC (Municipal Information Systems Association of California) conference in October 2013. PROJECT EXPERIENCE City of Westlake, OH Senior Functional Consultant | Oracle Cloud Implementation - Fixed Assets, Cash Management, General Ledger August 2024 – Present Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 40 • Lead business process familiarization, discovery, and conference room pilot work sessions for Accounts Payable, Fixed Assets, Cash Management, and General Ledger to align City business processes with Oracle Cloud best practice business practices. • Lead the Conference Room Pilot session for Accounts Payable, Fixed Assets, Cash Management, and General Ledger modules. • Provide technical services by understanding project needs to define system specifications on new installations, expansions, and migrations. Address technical concerns and ideas, ensure the implementation of agreed architecture and infrastructure, and monitor systems to ensure alignment with user needs and business goals. • Utilize the Graviton offshore team and lead them throughout the different project phases. County of Monterey, CA Senior Functional Consultant | Oracle Cloud Implementation - Fixed Assets, Cash Management, General Ledger February 2024 – Present • Lead business process familiarization, discovery, and conference room pilot work sessions for Accounts Payable, Fixed Assets, General Ledger to align county’s business processes with Oracle Cloud best practice business processes. • Participate in the Conference Room Pilot session for Accounts Payable, Fixed Assets, Cash Management, and General Ledger modules. • Provide technical services by understanding project needs to define system specifications on new installations, expansions, and migrations. Address technical concerns and ideas, ensure the implementation of agreed architecture and infrastructure, and monitor systems to ensure alignment with user needs and business goals. • Lead discussions for various third-party integrations and legacy data conversion. • Utilize the Graviton offshore team and led them throughout the different project phases. City of Springfield, OH Senior Functional Consultant | Oracle Cloud Implementation - Fixed Assets, Cash Management, General Ledger June 2023 – Present • Lead business process familiarization, discovery, and conference room pilot work sessions for Accounts Payable, Cash Management, Fixed Assets, General Ledger to align City business processes with Oracle Cloud best practice business processes. • Participate in the Conference Room Pilot session for Accounts Payable, Fixed Assets, General Ledger and Cash Management modules. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 41 • Provide technical services by understanding project needs to define system specifications on new installations, expansions, and migrations. Address technical concerns and ideas, ensure the implementation of agreed architecture and infrastructure, and monitor systems to ensure alignment with user needs and business goals. • Lead discussions on legacy data conversions and executed Fixed Asset and Cash Management related data conversions. • Document and maintain required application configuration documentation. • Provide post-production support to customers and actively assist the customers in their period closure activities. • Utilize the Graviton offshore team and lead them throughout the different project phases. • Provided managed service support for post-production issues. City of Redding, CA Senior Functional Consultant | Oracle Cloud Implementation - Accounts Payable, Accounts Receivable, Fixed Assets July 2023 – July 2024 • Provided end-to-end business process and downstream impacts to loading data into transactional tables. • Participated in the Conference Room Pilot session for expenses module. • Provided technical services by understanding project needs to define system specifications on new installations, expansions, and migrations. • Formulated data conversion and integration strategy for ERP cloud applications tailored to client needs. • Addressed technical concerns and ideas, ensured the implementation of agreed architecture and infrastructure, and monitored systems to ensure alignment with user needs and business goals. • Created Matching rules and majority of payables transactions are now getting auto reconciled. Mariposa County, CA Senior Functional Consultant | Oracle Cloud Implementation – General Ledger, Accounts Receivable, Fixed Assets July 2023 – October 2023 • Led business process familiarization, discovery, and conference room pilot work sessions for Accounts Receivables, Fixed Assets and General Ledger to align County business processes with Oracle Cloud best practice business processes. • Participated in the Conference Room Pilot session for Accounts Payable, Fixed Assets, and General Ledger modules. • Provided technical services by understanding project needs to define system specifications on new installations, expansions, and migrations. Addressed Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 42 technical concerns and ideas, ensured the implementation of agreed architecture and infrastructure, and monitored systems to ensure alignment with user needs and business goals. • Successfully retired PROP book and subsequent data conversion to GASB book. • Documented and maintained required application configuration documentation. • Provided post-production support to customers and actively assisted the customers in their period closure activities. • Utilized the Graviton offshore team and led them throughout the different project phases. Financial Information System of California (Fi$Cal), Sacramento, CA PeopleSoft MEC/YEC Lead | PeopleSoft MEC/YEC August 2016 – September 2022 • Assisted departments to resolve issues and problems related to PeopleSoft modules such as Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Commitment Control (KK), Asset Management (AM) and Purchasing (PO) pertaining to Month End Closing (MEC) and Year End Closing (YEC) • Worked with individual departments and Department of Finance (DOF) to build required PS reporting queries. • Evaluated new enhancements released as part of various waves in different releases impacting current MEC/YEC processes. • Identified errors in report and research to get to the root cause of base transactions. Used multiple iterations to help departments clear the transaction to ensure no ledger discrepancies. • Assisted departments build and execute cost allocation steps as per department specific business rules. • Built reporting ledger using modified accrual and encumbrances to assist departments with desired reports in accordance with control agencies. • Assisted departments in clearing various pending cash and control accounts. • Coordinated with Fi$Cal Service Center (FSC) to get technical issues resolved. • Prepared MEC/YEC related status reports for management reporting. City of Sacramento, CA Finance Functional Consultant (Payables, Purchasing, eProcurement) | Oracle PeopleSoft FSCM 9.2 Upgrade Project October 2015 – July 2016 • Established the scope, objectives and deliverables for new enhancements • Conducted fit-gap sessions with the City’s Subject Matter Experts (SMEs) for all modules for supply chain and financials. The City’s current business processes and pain areas were discussed during these sessions. • Evaluated strategies for alleviating pain points through ERP supported business processes. Use various releases and waves to group various iterations. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 43 • Conducted demonstration of delta features and functionalities of 9.2 • Documented the functional specification and configuration documents for implementation of new features and solution for pain areas • System-tested the upgraded system, assisted in user acceptance testing, provided user training and supported post-production issues. State of California, Sacramento, CA PeopleSoft Functional SME November 2014 – October 2015 • Oracle PeopleSoft Functional SME on P2P modules (e-Procurement, PO, AP and GL). • Conducted sessions to design conversion strategy for data in legacy system to PeopleSoft. Worked with departments to understand their existing business processes and work on conversion of existing data in new PeopleSoft system. • Conversion was done in various waves. These waves were used as iterations to refine conversion data in various releases. • Provided post-production support for business continuity from the legacy system to PeopleSoft. • Worked with departments to identify their unique business processes and map it to PeopleSoft processes. County of Hennepin, Minneapolis, MN FSCM Functional Lead February 2014 – November 2014 • Worked as FSCM lead on P2P modules (e-Procurement, PO and AP) Conduct fit-gap sessions with functional leads from Hennepin County to understand current business processes and pain areas. • Conducted demonstration of delta features and functionalities of 9.2. • Documented functional specification and configuration documents for implementation of new features and solution for pain areas. • Evaluated strategies for alleviating pain points through ERP supported business processes. Use various releases and waves to group various iterations. • Tested all business process along with inbound and outbound interfaces. Testing to be done with the help of Test Framework. • Provided post-production support to upgraded system (v9.2). St. Joseph Regional Medical Center, Lewiston, ID Supply Chain Deployment Lead August 2013 – February 2014 • Worked as deployment lead for PeopleSoft P2P modules (Inventory, e-Procurement, PO). • Worked with business transformation team to identify current business processes and transform the SCM processes to align with Ascension Health’s accepted Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 44 business processes. • Worked with Ascension data stewards to migrate supply chain metadata from legacy system to PeopleSoft. • Helped individual hospitals with AP workflow and 1099 reporting. • Worked on migration of existing purchase order and receipt conversion from legacy system to PeopleSoft. Coordinated with SJRMC and functional users to troubleshoot data errors. • Created work instructions for critical business processes customized for SJRMC. • Conducted functional user training for supply chain personnel. • Conducted training lab as part of post-production support. City of Sacramento, Sacramento, CA FSCM Functional Lead | Financials Upgrade from version 8.9 to 9.1 August 2012 – May 2013 • Led the upgrade effort on P2P side (e-Procurement, PO, Procurement Contracts, AP and Commitment Control) with SMEs from City of Sacramento through business process design and business process management. • Accurately establish scope, objectives and deliverables for new enhancements and customizations. • Implemented solution for current pain areas through business process change, tailored solution or enabling new features and functionalities of 9.1. • Evaluated strategies for alleviating pain points through ERP supported business processes. Use various releases and waves to group various iterations. • Automated manual process such as Payment Escheatment, Action Item Assignments, Overdue Charges, Dunning Letters, Billing Data Upload, ePro / Voucher Workflow (AWE), Write off payments within tolerance. These manual processes were replaced with automated scheduled processes to perform desired functions. Automation was accomplished with the help of configuration and customizations. • Enhanced existing business processes around Voucher Matching, Mass Payment Escheatment, Vendor Management, PO Sourcing, Payment Predictor, Customer Conversation, Integrating Customer notes with Items, Journal Generator. • Re-engineered existing match rule setup and optimize it to match current business process. • Tested retrofitted interfaces for Voucher Build, Voucher Posting, Electronic Payment files to bank through Pay Cycle, Billing Data Interface and Journal Excel Upload, Journal Posting, Period Close, Allocation etc. • Documented and got sign off on all configuration changes and functional specifications for customizations/enhancements. • Performed system integration testing for new functionalities and customized developments. • Cleared stuck encumbrances for old purchase orders and requisitions with the help of database updates and delivered processes. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 45 • Provided post-production support for upgraded system (v9.1) for seven modules (ePro, PO, AP, GL, PC, BI, AR and KK). L&T Infotech PeopleSoft FSCM Functional Consultant November 2007 – August 2012 Projects DCP Midstream, Denver, CO PeopleSoft FSCM Functional Lead July 2011 – February 2012 • Led a functional team of 6 consultants for a PeopleSoft Financial Upgrade from 8.9 to 9.1 in a highly-customized environment. • Led upgrade efforts on O2C & core finance modules (Billing, AR, PC, AM, T&E and GL) with SMEs from DCP Midstream through business process design and business process management. • Accurately establish scope, objectives and deliverables for new enhancements and customizations. • Implemented solution for current pain areas through business process change, tailored solution or enabling new features and functionalities of 9.1. • Evaluated strategies for alleviating pain points through ERP supported business processes. Use various releases and waves to group various iterations. • Conducted Fit-Gap sessions for six modules (Billing, AR, PC, AM, T&E and GL). • Worked on onsite-offshore delivery model to ensure timely delivery of all milestones. • Coordinated with other projects running in parallel to mitigate risk of failure due to interdependencies. • Performed impact analysis to replace as many customizations with delivered functionalities of the 9.1 • Participated in pre-upgrade and post-upgrade steps. • Documented and got sign off on all configuration documents and functional specifications for customizations/enhancements. • Performed system integration testing for new functionalities and customized developments. • Provided training to SMEs for new configurations and enhancements. • Participated in UAT with users & worked on resolving the issues faced during testing. EDUCATION & PROFESSIONAL DEVELOPMENT Education: Mumbai University, Mumbai, India Masters in Management Studies (MMS), Majors in Finance & Minors in Systems. Amravati University, India Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 46 Bachelor’s Degree in Engineering (B.E.), Mechanical engineering V.J.T.I., Mumbai, India Diploma in Mechanical Engineering (L.M.E.) FARAH ZAKRIA – PROCUREMENT FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Farah is an experienced Oracle Cloud Procurement Functional Consultant with over 7 years of experience implementing Procurement, Sourcing, Inventory and Contract modules and leading multiple Oracle Cloud implementations for local government customers. Farah has shown exceptional abilities in handling customer requirements related to gathering business requirements, documenting functional designs, completing system configurations, and delivering structured documentation and end-user training. Farah possesses strong communication skills with a proven ability to interact with end users, developers, project management and executive management. PROJECT EXPERIENCE As a Graviton Oracle Cloud Consultant, Farah has provided Purchasing, Sourcing, and Contracts Management expertise to Graviton’s local government customers, transforming their business processes to align with the best practices native to the Oracle Cloud applications. City of Westlake, OH Sr. Functional Consultant | Oracle Cloud Implementation – Purchasing, Sourcing, Contracts Management October 2024 – Present Served as the functional lead for the implementation of the Oracle Cloud Purchasing, Sourcing, and Contracts modules. In that role, was responsible for performing all Graviton- assigned business processes, application configuration, documentation, CEMLI development, and testing. Key implementation tasks included the following: • Lead business process familiarization, discovery, and conference room pilot work sessions to align City business processes with Oracle Cloud best practice business processes. • Participate in conference room pilot and business process review sessions to support the City’s business process transformation goals. • Complete application configuration and unit testing to meet City requirements. • Conduct numerous CEMLI sessions with the client's key stakeholders. • Document and maintain required application configuration documentation. Created scripts and user training guides to help implement a smooth transition from their current environment to Oracle Cloud. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 47 • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the City continues its successful transition to the Oracle Cloud system. Monterey County, CA Sr. Functional Consultant | Oracle Cloud Implementation – Purchasing, Sourcing, Contracts Management August 2023 – Present Functional lead for the implementation of the Oracle Cloud Purchasing, Sourcing, and Contracts modules. Responsible for performing all Graviton-assigned business processes, application configuration, documentation, CEMLI development, and testing. Key implementation tasks include the following: • Lead business process familiarization, discovery, and conference room pilot work sessions to align County business processes with Oracle Cloud best practice business processes. • Complete application configuration and unit testing to meet County requirements. • Conduct numerous CEMLI sessions with the client's key stakeholders. • Successfully conduct multiple rounds of CRPs (CRP1-CRP3) and multiple rounds of CEMLI sessions. Create a fully custom solution for their Contracts module and conducted meetings for Purchasing integrations with Meditech, WinCAMS, etc. • Participate in conference room pilot and business process review sessions to support the County’s business process transformation goals. City of Springfield, OH Sr. Functional Consultant | Oracle Cloud Implementation – Purchasing, Sourcing, Contracts Management January 2023 – Present Functional lead for the implementation of the Oracle Cloud Purchasing, Sourcing, and Contracts modules. Responsible for performing all Graviton-assigned business processes, application configuration, documentation, CEMLI development, testing, change management, operations and production, and training content support tasks. Key implementation tasks included the following: • Led business process familiarization, discovery, and conference room pilot work sessions to align City business processes with Oracle Cloud best practice business processes. • Completed application configuration and unit testing to meet City requirements. • Conducted numerous CEMLI sessions with the client's key stakeholders. • Documented and maintained required application configuration documentation. Created scripts and user training guides to help implement a smooth transition from their current environment to Oracle Cloud. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 48 City of Redding, CA Functional Consultant | Oracle Cloud Implementation – Purchasing, Sourcing, Contracts September 2022 – July 2023 Served as the functional lead for the implementation of the Oracle Cloud Purchasing, Sourcing, Contracts and Inventory modules. In that role, was responsible for performing all Graviton-assigned business processes, application configuration, documentation, CEMLI development, testing, change management, operations and production, and training content support tasks. Key implementation tasks included the following: • Led business process familiarization, discovery, and conference room pilot work sessions to align City business processes with Oracle Cloud best practice business processes. • Completed application configuration and unit testing to meet City requirements. • Implemented a full Procure to Pay cycle, including sourcing and contracts, and standardized approval workflow rules to streamline the requisition and PO process. • Documented and maintained required application configuration documentation. Yamhill County Oracle Cloud Procurement Specialist | Oracle Cloud Implementation – Procurement and Contracts July 2021 - August 2022 Served as the Oracle Cloud Procurement Specialist for the implementation of the Oracle Cloud Procurement, and Contracts modules. In that role, was responsible for performing all Graviton-assigned business processes, application configuration, documentation, CEMLI development, testing, change management, operations and production, and training content support tasks. Key implementation tasks included the following: • Led business process familiarization, discovery, and conference room pilot work sessions to align County business processes with Oracle Cloud best practice business processes. • Completed application configuration and unit testing to meet County requirements. • Documented and maintained required application configuration documentation. • Configure customized Workflow for all Purchasing Documents, including Requisitions, Purchase Orders, etc. Mariposa County Oracle Cloud Procurement and SCM Specialist - Procurement and Inventory January 2020 – June 2021 Served as the Oracle Cloud Procurement and SCM Specialist for the implementation of the Oracle Cloud Procurement, and Inventory modules. In that role, was responsible for performing all Graviton-assigned business processes, application configuration, documentation, CEMLI development, testing, change management, operations and Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 49 production, and training content support tasks. Key implementation tasks include the following: • Lead business process familiarization, discovery, and conference room pilot work sessions to align County business processes with Oracle Cloud best practice business processes. • Complete application configuration and unit testing to meet County requirements. • Document and maintain required application configuration documentation. • Update PO approval workflow and migrated it from FSM to BPM successfully. Organization of American States (OAS) Oracle Cloud Procurement Specialist January 2019 - March 2020 • Led business process familiarization, discovery, and conference room pilot work sessions to align City business processes with Oracle Cloud best practice business processes. • Presented innovative solutions to team and client, resulting in a sign-off on Decision Requests • Converted client’s Supplier and Purchasing data into the new system from legacy system. EDUCATION & PROFESSIONAL DEVELOPMENT Education: Virginia Commonwealth University (VCU), Richmond, VA, 2017 Bachelor of Arts (B.A) in Homeland Security and Emergency Preparedness RENJITH MATHEW – PAYABLES AND EXPENSES FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Renjith Mathew is a highly experienced Oracle ERP consultant with over 15 years of expertise in ERP implementation, upgrade, and support projects. He brings deep functional and technical knowledge across Oracle Cloud Financials (Payables and Expenses) and PeopleSoft Financials applications. Renjith has successfully led end-to-end Oracle Cloud implementations for multiple public sector clients, aligning their business processes with Oracle best practices, configuring applications, managing testing and training, and providing post-production support. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 50 WORK EXPERIENCE As a Graviton Oracle Cloud consultant, Renjith has provided Accounts Payables and Expenses modules expertise to Graviton’s local government customers, transforming their business processes to align with the best practices native to the Oracle Cloud applications. Monterey County, CA Functional Consultant | Oracle Cloud Implementation – Payables and Expenses September 2023 – Present Senior Functional Consultant for the implementation of the Oracle Cloud Payables and Expenses modules. Responsible for performing all Graviton-assigned business processes, application configuration, documentation, testing, operation and post-production, and training content support tasks. Key implementation tasks included the following: • Lead business process familiarization, discovery, and conference room pilot work sessions for Payables and Expenses to align County business processes with Oracle Cloud best practice business processes. • Complete application configuration and unit testing to meet County requirements. • Document and maintain required application configuration documentation. • Provide post-production support to customers and actively assist the customers in their period closure activities. • Utilize the Graviton offshore team and led them throughout the different project phases. City of Springfield, OH Functional Consultant | Oracle Cloud Implementation – Payables and Expenses March 2023 – December 2024 Functional Consultant Lead for the implementation of the Oracle Cloud Payables and Expenses modules. Responsible for performing all Graviton-assigned business processes, application configuration, documentation, testing, operation and post-production, and training content support tasks. Key implementation tasks included the following: • Led business process familiarization, discovery, and conference room pilot work sessions for Payables and Expenses modules to align City business processes with Oracle Cloud best practice business processes. • Completed application configuration and unit testing to meet City requirements. • Documented and maintained required application configuration documentation. • Provided post-production support to customers and actively assisted the customers in their period closure activities. • Utilized the Graviton offshore team and led them throughout the different project phases. City of Redding, CA Functional Consultant | Oracle Cloud Implementation – Payables and Expenses Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 51 January 2023 – July 2024 Functional Consultant Lead for the implementation of the Oracle Cloud Payables and Expenses modules. Responsible for performing all Graviton-assigned business processes, application configuration, documentation, testing, operation and post-production, and training content support tasks. Key implementation tasks included the following: • Led business process familiarization, discovery, and conference room pilot work sessions for Payables and Expenses modules to align City business processes with Oracle Cloud best practice business processes. • Completed application configuration and unit testing to meet City requirements. • Documented and maintained required application configuration documentation. • Provided post-production support to customers and actively assisted the customers in their period closure activities. • Led the offshore team and identified their best utilization in the project tasks. State of California, Fi$Cal, Sacramento, California, USA Peoplesoft Technical Consultant | Peoplesoft Financials 9.1, 9.2 June 2018 – January 2023 Project Description: The Project FI$Cal (Financial Information System of California) is a Peoplesoft Financials implementation and upgrade project of State of California which is upgraded from 8.9 to 9.1 and later to 9.2. • Subject Matter Expertise (SME) for Peoplesoft financials technical development. • Build complex interface programs using Application engine and File Layout to integrate the FI$Cal payment processing with the SCO’s (State Controller’s Office) Legacy system. • Create custom reports using the BI Publisher and PSQuery for departmental users to assist them in performing the Month End and Year End closure in time and to help State Controller’s Office to Audit the financial transactions • Responsible for analysis, design and build of complex Application engine program which retrieves all transactions from General Leger and Accounts Payable module into file and transfer to OPENGOV Transparency website. • Upgrade Peoplesoft Financials system to the latest Oracle Peoplesoft images 27. • Conduct technical fit-gap analysis and retrofit the custom code for Peoplesoft upgradation and Oracle patches. • Apply Oracle patch for the delivered functionality and fix defects to support the production system. • Perform unit testing and performance testing for the complex modules like Accounts Payable, General Ledger and tune the programs to perform efficiently. • Responsible for validation and migration of code fix from development environment to production environment using the Phire Change Management Tool. • Responsible in creating PLSQL scripts and Data Mover Scripts in Oracle 11g database to migrate data changes in the system Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 52 • Responsible for analyzing the effort of technical development request from partner agencies - State Controller’s Office, Department of General Services, State Treasurer’s Office and Department of Finance and provide the feedback to Enterprise Intake Process (EIP) team. • Create Technical Design and build new functionalities approved by the EIP team. • Designed and developed custom Approval Workflow Engine in Accounts Payable for SCO Audits and SARD (State Accounting and Reporting Division) based on the complex dynamic filter criteria for vouchers with multiple levels of Approvers • Environment: Peoplesoft Financials 9.1/9.2(AP/GL/PO/CM/KK/AR/SECURITY), Peopletools 8.53/8.54/8.56, Oracle 11g/12c, PSQuery, SQR, BI Publisher, ServiceNow, RTC, Phire. Accenture LLC, Sacramento, CA Senior Programmer Analyst | Peoplesoft Financials 9.1, 9.2 – State of California September 2010 – June 2018 Project#3: The Project FI$Cal (Financial Information System of California) is a Peoplesoft Financials implementation and upgrade project of State of California which is upgraded from 8.9 to 9.1 and later to 9.2. • Subject Matter Expertise (SME) for Peoplesoft Financials Accounts Payable Module, handling more than 100 departments. Responsibility includes developing custom process/code, configuring and maintaining Accounts Payable Module for the departments. • Designed and developed complex inbound and outbound interface programs using peoplecode, filelayout and application engine which interacts with the State Accounting and Reporting Division (SARD) system for sending payment information to create Warrants and receive the warrant information in FI$Cal system. • Designed, developed and deployed a new complex solution to handle the Office Revolving Fund Replenishment of Departments. The solution is being used by all the departments in FI$Cal to issue advance payment and replenish Department’s Office Revolving Fund from State Controller’s Office. • Designed and developed complex interface programs in Peoplesoft Financials 9.2 using component interface and application engine program to read the interface file from CALATER system and create travel advance and Expenditure vouchers in the FI$Cal system based on the legacy object codes. • Responsible for designing and developing complex program using Peoplesoft Application engine program to reclassify the Accounts Payable, Accounts Receivable and Treasury accounting entries which replenishes the fund from Cash & State Treasury to the Department CTS account. • Developed spreadsheet upload process using Excel to CI for vouchers and integration Broker which helped departments to enter large amount of transactions with minimal effort. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 53 • Responsible for bringing new departments into the Peoplesoft Financial system and conversion of legacy data. • Responsible in creating PLSQL scripts and Data Mover Scripts in Oracle 11g, to migrate data changes in the system. • Expertise in understanding the requirements as per SAM (State Administrative Manual) and writing Functional and technical documents to customize the delivered Peoplesoft functionality. • Responsible for interacting with end users, understand the requirement, convert the requirement to a Functional and technical designs and build them to enhance Accounts Payable Module. • Customized the delivered Payment process and to integrate FI$Cal with Legacy SARD system and DGS-CFS system. • Expertise in technical debugging and resolving high priority issues in production. • SME for the Department’s Month End Close and Year End Close activity. The responsibility includes validation of the trial balance report to close the books. • Responsible for configuring and assist in generating 1099 withholding for the vendors in the system. Responsibility includes assisting STATE in validating file and creating reports to validate data before sending to IRS and fix technical issues in the 1099 process. • Responsible for the configuration and validation of Business Unit and Paycycle in Accounts Payable for new Departments • Conducts training sessions and workshops to educate FI$Cal staff in Technical aspects of Accounts Payable and new solutions in Peoplesoft Financials. Environment: Peoplesoft Financials 9.1/9.2(AP/GL/PO/CM/AR/SECURITY), Peopletools 8.53/8.54/8.56, Oracle 11g/12c, PSQuery, SQR, BI Publisher, ServiceNow, RTC, Phire. ANZ BANK Project#2: PEOPLESOFT HRMS 8.9, 9.1, 9.2, The system is used by all the employees for their Employee self-service, Manager Self Service, Human Resource and payroll process. • Led the conversion team to efficiently convert the data within the available go-live window. • Led the customization of Employee Self Service and Manager Self Service portal. • Worked in Australia, leading the Employee data conversion and the Workcenter implementation in Peoplesoft HRMS 9.2. • Conducted live survey and feedback with end users to implement a more user friendly WorkCenter and Dashboard in the HRMS. • Designed, developed and Implemented Peoplesoft HRMS 9.1 feature WorkCentre and Dashboard functionality to the portal with customization based on specific client requirement. • Performed Fit Gap Analysis and retrofit activity for the conversion of data from old system. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 54 • Customized payment processing in Global Payroll Module • Designed and Developed complex App Engine program and script to convert high volume data (650 million+ rows of data). • Designed and developed the solution for identifying duplicate Employee Ids across the system and convert those data into a single Employee id (impact to 400 Records). Designed the complex Application engine program with parallel processing to convert the data using the business logic. • Created functional and technical design for BI Publisher Reports. Developed complex BI Publisher report having pivot table. • Created scripts in PL/SQL with parallel processing and Data Mover scripts for conversion • Led the conversion task and executed them in system Go-Live. Environment: Peoplesoft HRMS 8.9/9.1/9.2 (Global Payroll/ESS/MSS/AM/Security), Peopletools 8.51/8.52, Oracle 11g, PL SQL, PSQuery, SQR, nVision, BI Publisher, RTC EDUCATION & PROFESSIONAL DEVELOPMENT Education: Mahatma Gandhi University, Thodupuzha, Kerala, India, 2007 Bachelor of Technology, Electronics & Communication Engineering SAYANI BOSE –RECIEVEBALES FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Sayani is an experienced Oracle Functional Consultant with more than 10 years of experience in the implementation of the Oracle Cloud ERP suite with a focus on AR, AP, GL, Order Management, Inventory, Purchasing modules, and corresponding best practice business processes. Sayani is a strong team player with excellent planning, analytical, and interpersonal skills related to gathering business requirements, documenting functional designs, providing functional solutions, completing system configurations, and delivering end-user training. Sayani possesses strong communication skills with a proven ability to interact with end users, developers, project management, and executive management. PROJECT EXPERIENCE As a Graviton Oracle Cloud consultant, Sayani has provided Accounts Receivables and Billing modules expertise to Graviton’s local government customers, transforming their business processes to align with the best practices native to the Oracle Cloud applications. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 55 City of Springfield, OH Functional Consultant | Oracle Cloud Implementation – AR/BI and Projects March 2023 – Present Functional consultant lead for the implementation of the Oracle Cloud AR/BI and Projects modules. Responsible for performing all Graviton-assigned business processes, application configuration, documentation, testing, operation and post-production, and training content support tasks. Key implementation tasks included the following: • Led business process familiarization, discovery, and conference room pilot work sessions for AR/Billing Module to align City business processes with Oracle Cloud best practice business processes. • Completed application configuration and unit testing to meet City requirements. • Involved in Cash Basis Accounting configuration which was a crucial part of the GL Subledger Accounting configuration. • Documented and maintained required application configuration documentation. • Provided post-production support to customers and actively assisted the customers in their period closure activities. • Utilized the Graviton offshore team and led them throughout the different project phases. Monterey County, CA Functional Consultant | Oracle Cloud Implementation – Accounts Receivable, Billing September 2023 – April 2024 Senior Functional Consultant for the implementation of the Oracle Cloud AR/BI modules. Responsible for performing all Graviton-assigned business processes, application configuration, documentation, testing, operation and post-production, and training content support tasks. Key implementation tasks included the following: • Led business process familiarization, discovery, and conference room pilot work sessions for AR/Billing Module to align County business processes with Oracle Cloud best practice business processes. • Completed application configuration and unit testing to meet County requirements. • Documented and maintained required application configuration documentation. • Provided post-production support to customers and actively assisted the customers in their period closure activities. • Utilized the Graviton offshore team and led them throughout the different project phases. City of Redding, CA Functional Consultant | Oracle Cloud Implementation – AR/BI and Projects July 2022 – March 2023 Functional consultant lead for the implementation of the Oracle Cloud AR/BI modules. Responsible for performing all Graviton-assigned business processes, application Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 56 configuration, documentation, testing, operation and post-production, and training content support tasks. Key implementation tasks included the following: • Led business process familiarization, discovery, and conference room pilot work sessions for AR/Billing Module to align City business processes with Oracle Cloud best practice business processes. • Completed application configuration and unit testing to meet City requirements. • Documented and maintained required application configuration documentation. • Provided post-production support to customers and actively assisted the customers in their period closure activities. • Led the offshore team and identified their best utilization in the project tasks. Tata Consultancy Services March 2010 – October 2018 Flowserve, Irving, Texas Production Support Specialist November 2015 – October 2018 Responsibilities: • Provided resolution of incidents and tickets related to following modules of Oracle applications: o Account Receivables o Account Payables o Purchasing o Order Management o General Ledger • Monitored business processes advising business on a change whenever required. • Led the smooth month end activities, including period-closing activities. • Pointed out scopes for improvement in existing processes. • Interacted with client end users to resolve production issues, provide workaround, and implement solutions. • Attended daily calls for smooth transition between onsite and offshore to maintain parity between activities in both locations. • Made effort estimation of changes and new requirements and prepared technical documents such as MD120 and unit test Scripts for new change requirements. • Mapped business requirements to system configurations and technical components. • Coordinated with Oracle to analyze, debug and implement solutions related to Oracle standard processes and functions. • Fixed bugs including data fixes for production defects. • Performed enhancements post-production/roll-out support and worked on change request raised by user / client. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 57 The Boeing Co., Seattle, Washington Production Support Lead as a Functional Analyst March 2014 – October 2015 Responsibilities: • Responsible for completely initiating offshore leverage of work. Offshore team did not exist for IMM Boeing before. I was part of spearheading the entire effort to onboard offshore and transition them about the basic business processes as the lead coordinator and onsite point of contact. • Led project discussions to collect and analyze the business requirements for the change request and align those with technology. • Attended daily client meetings to discuss stock out situations for parts that comprise the airline’s supply chain. • Analyzed the customer requirements and developing a proof of concept for projects like master parts catalog. Attended joint application development sessions with other teams to discuss the impact across systems • Created and updated the functional documents (P490 and MD50). • Acted as Functional Analyst for supplier transition activity and was responsible for writing the P490 of the same, handover of information to developer, unit testing and functional testing of the newly developed form. • Acted as focal for integration between the invoicing system of Boeing called BIBS – Boeing International Business System where parts information and invoicing information is sent for processing. • Monitored integration transactions between user system MEM and Boeing application TE2 related to flow of parts across user locations. • Created PL/SQL scripts for data fixes as part of production support activities. • Worked closely with Boeing key business users during month end/quarter end/year end for critical production problems for the successful business inventory/financial close. • Gathered new enhancement requests from the customers and documented them in the form of development requirements documents and developed detailed desktop guides and procedures for end users. Experian Ltd - Global Corporate Support, Kolkata, India Production Support Specialist as a Techno Functional Analyst December 2012 – February 2014 Responsibilities: • Monitored business processes advising business on a change whenever required. • Was responsible for smooth month end activities especially customer and transaction interfaces for all major countries. • Pointed out scopes for improvement in existing processes of Customer and Transaction Interfaces. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 58 • Acted as a liaison between third Parties like banks for lockbox interface in case of disruption of frequency or absence of file. • Interacted with client /end users to resolve production issues, provide workaround and implement solutions. • Acted as liaison between onsite and offshore support team. • Attended meetings with the client to understand new requirements, studied their feasibility as per existing system and reported back to the client. • Made effort estimation of changes and new requirements. • Mapped business requirements to system configurations and technical components. • Designed solutions based on understanding and presented for internal team review. • Coordinated with Oracle to analyze, debug and implement solutions related to Oracle standard processes and functions. • Fixed bug for production defects in the form of PL/SQL Scripts. EDUCATION & PROFESSIONAL DEVELOPMENT Education: West Bengal University of Technology, India, 2009 Bachelor of Technology, Applied Electronics and Instrumentation Engineering University of Texas, Austin, Ongoing Post Graduate Program in Cloud Computing Certifications and Trainings: • Oracle E-Business Suite 12 Financial Management Certified Implementation Specialist: Oracle Receivables. • AWS Certified Cloud Practitioner ZOE KUNHART –PPM FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Zoe Kunhart is an Oracle Cloud PPM Functional consultant experienced in the implementation of the Oracle Cloud Financials suite with a focus on the Projects and Grants Management modules and corresponding best practice business processes. She has experience assisting and leading the designing, business process configuration, testing, reporting and production support activities. She has a strong command of Statistical Modeling and Data Analysis, R Programming Language for data analysis and visualization, Data and Regression models using R, Graphic Modeling and Simulation and C++. She possesses strong communication skills, an inherent quality of team players and leaders, and pays great attention to detail in her work products. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 59 PROJECT EXPERIENCE As a Graviton Oracle Cloud Functional consultant, Zoe has provided business process and module configuration expertise to Graviton’s local government customers, transforming their business processes to align with the best practices native to the Oracle Cloud applications. City of Springfield, Ohio Functional Consultant | Oracle Cloud Implementation-Projects and Grants Management July 2023 – Present Oracle Cloud Functional consultant for the implementation of the Oracle Cloud Projects and Grants Management modules for the City. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementation tasks include the following: • Participate in conference room pilot and business process review work sessions to support the City’s business process transformation goals. • Complete ERP application configuration including application setup, workflow notifications and approvals, and application security. • Develop reports and dashboards to identify GL to PPM Project Mismatches in requisitions, purchase orders, and invoices. • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Support the creation of end user training content by updating and validating business process diagrams and use cases. • Support production operations tasks, including issue troubleshooting and resolution, assisted in the FY24 Project Budget Rollover planning and execution. • Assist in the development of job aids and training content in support of ongoing effort to provide knowledge transfer and production support to City stakeholders. • Load over 600 rows of cost corrections resulting from GL to PPM Project Mismatches at the end of FY24. City of Westlake, Ohio Functional Consultant | Oracle Cloud Implementation-Projects and Grants Management July 2023 – Present Served as an Oracle Cloud Functional consultant for the implementation of the Oracle Cloud Projects and Grants Management modules for the City. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementation tasks include the following: • Participate in conference room pilot and business process review work sessions to support the City’s business process transformation goals. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 60 • Complete ERP application configuration including application setup, workflow notifications and approvals, and application security. • Develop reports and dashboards to identify GL to PPM Project Mismatches in requisitions, purchase orders, and invoices. • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Support the creation of end user training content by updating and validating business process diagrams and use cases. • Proactively research and test solutions to mass upload projects and grants data access assignments and roles to save time. Monterey County, California Functional Consultant| Oracle Cloud Implementation – Projects and Grant Management October 2023 – Present Oracle Cloud Functional consultant for the implementation of the Oracle Cloud Projects and Grants Management modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementation tasks include the following: • Participate in conference room pilot and business process review work sessions to support the County’s business process transformation goals. Present solutions for business requirements during CEMLI sessions. • Complete ERP application configuration including application setup, workflow notifications and approvals, and application security. • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. Configure the County of Monterey Test Environment for the PC/GR module end to end ahead of CRP2 and aided users during the CRP2 cycle testing. • Support the creation of end user training content by updating and validating business process diagrams and use cases. • Support production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Assist in the development of job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. • Work with the County Departments to collect current Project and Grant Data for conversion. • Proactively research and test solutions to mass upload projects and grants data access assignments and roles to save time. Mariposa County, California Functional Consultant| Oracle Cloud Implementation – Projects and Grants Management February 2024 - March 2025 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 61 Oracle Cloud Functional consultant for the implementation of the Oracle Cloud Projects and Grants Management modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Supported the creation of end user training content by updating and validating business process diagrams and use cases. • Supported production operations tasks, including troubleshooting and issue resolution. Provided Production Support to County users for various items including but not limited to: Data Access, Customer Creation, and Use of Reports. • Assisted in the development of job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. • Assisted in the Roll Out of Custom Reports for the Public Works Department to meet business process requirements. City of Redding, California Functional Consultant| Oracle Cloud Implementation – Projects and Grants Management October 2023 - March 2025 Oracle Cloud Functional consultant for the implementation of the Oracle Cloud Projects and Grants Management modules for the City. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participated in conference room pilot and business process review work sessions to support the City’s business process transformation goals. • Completed ERP application configuration including application setup, workflow notifications and approvals, and application security. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Supported the creation of end user training content by updating and validating business process diagrams and use cases. • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the City continues its successful transition to the Oracle Cloud system. • Assisted in the development of job aids and training content in support of ongoing effort to provide knowledge transfer and production support to City stakeholders. Led Training sessions for City users on FBDI and ADFDI Templates. Institutional Research Intern | Chico State | August 2022 – May 2023 • Analyzed and created visualizations from large data sets with over 1,000,000 rows, and over 50 variables using Tableau, Cognos, and R. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 62 • Created reports on data and fine tune it to effectively present findings. EDUCATION & PROFESSIONAL DEVELOPMENT Education: State University Chico, CA, May 2023 B.S in Mathematics & Statistics at California JASMIN MANI –HR FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Jasmin is an Oracle Cloud HCM Functional consultant with more than four years of experience implementing the Oracle Cloud HCM suite with a focus on the Core Human Resources and Performance Management modules and corresponding best practice business processes. Jasmin has assisted Graviton Customers in all aspects of the end-to- end implementation process where she has facilitated business process work sessions, completed application configuration tasks, developed business process diagrams and use case documentation, executed testing, and conducted knowledge transfer and end-user training sessions. Jasmin is an excellent team player, and she consistently completes her project tasks at an optimum level of efficiency. PROJECT EXPERIENCE As a Graviton Oracle Cloud consultant, Jasmin has provided Performance business process and module configuration expertise to Graviton’s local government customers, helping to transform their business processes to align with the best practices native to the Oracle Cloud applications. Monterey County, CA Functional Consultant | Oracle Cloud Implementation – Core HR January 2024 – Present • Provide production support and conduct continuous knowledge transfer following go-live to ensure the County’s successful transition to the Oracle Cloud system. • Configure the Oracle Cloud Performance and Core HR modules to meet County business process requirements. • Extend internal support to the Graviton team members during the CRP and production support activities. Tulare County, California Functional Consultant | Oracle Cloud Implementation – Performance Management Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 63 August 2023 – Present Functional consultant for the implementation of the Oracle Cloud Performance Management and Core HR modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementation tasks include the following: • Participate in business process familiarization, business process discovery, conference room pilot, and business process review work sessions. • Configure the Oracle Cloud Performance and Core HR modules to meet County business process requirements. • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Provide production support and conduct continuous knowledge transfer following go-live to ensure the County’s successful transition to the Oracle Cloud system. • Work with County of Tulare through CEMLI, CRP, and SIT sessions. Configure the performance management module to reflect the county's current business process and ensure their goals are being met. City of Redding, California Functional Consultant | Oracle Cloud Implementation – Performance Management August 2023 – April 2024 Functional consultant for the implementation of the Oracle Cloud Performance Management module for the City. Responsible for supporting Graviton and County team members in the completion of business process-related implementation activities. Key implementation tasks included the following: • Supported end-to-end project implementation for Oracle Cloud HCM application configuration and business process transformation tasks. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • During implementation, worked with the City to configure 12 performance documents to meet their unique business needs. • Provided production support and conducted continuous knowledge transfer following go-live to ensure the County’s successful transition to the Oracle Cloud system. Weber County, Utah Functional Consultant | Oracle Cloud Implementation – Performance Management and Core HR December 2023 – April 2024 Functional consultant for the implementation of the Oracle Cloud Performance Management and Core HR modules for the County. Responsible for supporting Graviton Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 64 and County team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participated in business process familiarization, business process discovery, conference room pilot, and business process review work sessions. • Provided operations and production support to the Oracle Cloud Performance module to meet County business process requirements. Oracle - HCM Solution Engineer March 2021- June 2023 • Sold $1.5 million in HCM software to public sector customers. • Demonstrated webcasts to hundreds of Oracle customers. • Consulted on Oracle Human Capital Management Cloud applications. Partners with clients, sales representatives, and other stakeholders to demonstrate software. • Provided responses to RFPs and other client-facing documents. • Evaluated clients’ strategic pain points and created tailored solutions to meet their business needs. Meta (via Rose International), Austin, TX Recruiting Coordinator April 2020-February 2021 • Demonstrated strong flexibility with changing teams and responsibilities. Partnered with 30+ recruiters/ sourcer/coordinators to deliver a 99% positive candidate experience satisfaction score. • Used metrics to drive efficiency and improve current processes within each pipeline supported. Adobe Systems (via PRO Unlimited), Austin, TX - Talent Coordinator November 2018-April 2020 • Managed full cycle recruitment by supporting twelve recruiters and collaborating with 30+ hiring managers to ensure exceptional candidate experience. Coordinated 40+ onsite (travel included) and/or video interviews per week via Outlook and Workday for Digital Experience, Finance, Aviation, Digital Media, and Executive search. Worked alongside recruiters and sourcers to screen candidates and share best practices for candidate experience. • Provided correspondence to new hires regarding application status, background checks, drug screenings, and I9 verifications. • Improves process efficiency for the Global Talent Coordination Team by leading initiatives to standardize correspondence to interviewees, new hires, recruiters, and hiring managers. United Airlines - HR Intern June 2018-November 2018 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 65 • Presented process improvement initiatives for departmental investigations, policies, and turnover rates to 10 managing directors. Created individual development plans, employee engagement initiatives, and succession plans to be implemented in multiple departments. • Partnered with Human Resource Business Partners in operations to assist with Union investigations, FMLA policies, and analyze employee retention rates. • Created focus group material for 1,000+ employees in United’s Mentoring Together program. • Performed data analysis to improve current processes. Collaborated and communicated effectively with stakeholders in each focus group to identify opportunities for improvement. EDUCATION AND PROFESSIONAL DEVELOPMENT Education: University of Houston Bachelor of Science, Organizational Leadership & Supervision Certifications and Trainings: • Professional in Human Resources VIMAL CHANDARAN – PERFORMANCE AND LEARNING FUNCTIONAL CONSULTANT EXPEIRENCE SUMMARY Vimal brings over 17 years of experience in the IT industry, with a strong focus on Oracle Cloud HCM and PeopleSoft technologies. His expertise spans implementations, upgrades, enhancements, extensions, and ongoing support for both cloud and on-premises architecture. As an Oracle HCM Consultant, Vimal specializes in Core HR and Talent Management modules. He has collaborated extensively with public sector clients, gathering and analyzing business requirements, mapping them to Oracle systems, and facilitating seamless data conversion using HDL/HSDL. His role has involved demonstrating Oracle system capabilities, leading Business Process Flow (BPF) sessions, conducting Conference Room Pilot (CRP) sessions, and recommending industry best practices. Additionally, he has managed security and workflow configurations, resolved cross-module data integrity issues, prepared environment and cutover checklists, and provided comprehensive client support. Vimal is a strong team player with excellent collaboration and leadership skills, effectively mentoring offshore teams and ensuring seamless coordination. His problem-solving mindset, adaptability, and proactive approach contribute to project success and high- Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 66 quality deliverables. He fosters knowledge sharing, supports junior team members, and is highly respected for his dedication and work ethic. PROJECT EXPERIENCE As a Graviton Oracle Cloud consultant Vimal has provided Human Resources, Performance, and Recruiting expertise to Graviton’s local government customers, transforming their business processes to align with the best practices native to the Oracle Cloud applications. Yamhill County, Oregon Sr. Functional Consultant | Oracle Cloud Implementation – Human Resources Jan 2022 – Present Functional lead for the implementation of the Human Resources module. Responsible for performing all Graviton assigned business processes, application configuration, documentation, testing, change management and training content support tasks. Key implementation tasks included the following: • Lead business process familiarization, discovery, and conference room pilot work sessions to align County business processes with Oracle Cloud best practice business processes. • Develop and Maintain business process design work products including business process maps and use cases. • Complete the client requirements analysis, configuration, and unit testing of application configuration for the Human Resources, Recruiting, and Performance modules. • Introduce Oracle Cloud reporting best practices, leveraging Oracle Cloud subject areas to develop data analytics infolets and OTBI reporting. Create and maintain related user instructions. • Responsible for the design, configuration, and maintenance of enterprise HCM workflow configurations, applications security, and custom reporting access. • Complete the functional requirements analysis, design and testing for CEMLI development items including integrations, reporting and data conversions. • Configure and recommend the Areas of responsibilities (AoRs) in place of custom security role creations which helped in keeping the security lean and easy to maintain. • Reuse key HR reports from other accounts with very minimal tweaks to address Yamhill Business requirements. • Train the HR Personnel to configure the Workflows and notifications. City of Lincoln, Nebraska Sr. Functional Consultant | Oracle Cloud Implementation Assessment – Human Resources December 2022 – Present Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 67 • Facilitates and conducts deep dive sessions to understand the existing City and County business processes and Oracle Cloud application configuration, analyzing complex ideas and proposals to develop a range of meaningful remediation recommendations. • Provides production support of the Core Human Resources module, addressing user errors, configuration changes, and continuous improvement initiatives. • Assists in Maintaining the Oracle application implementation project tasks list for assigned modules, introducing best practice operational changes to better position the City and County in its ongoing operations and maintenance of the Oracle HCM Cloud system. Tulare County, California Sr. Functional Consultant | Oracle Cloud Implementation – Human Resources and Performance Management June 2023 – December 2023 Functional lead for the implementation of the Human Resources and Performance Management modules. Responsible for performing all Graviton assigned business processes, application configuration, documentation, testing, change management and training content support tasks. Key implementation tasks included the following: • Led business process familiarization, discovery, and conference room pilot work sessions to align County business processes with Oracle Cloud best practice business processes. • Developed and Maintained business process design work products including business process maps and use cases. • Completed client requirements analysis, configuration, and unit testing of application configuration for the Human Resources, Recruiting, and Performance modules. • Introduced Oracle Cloud reporting best practices, leveraging Oracle Cloud subject areas to develop data analytics infolets and OTBI reporting. Also created and maintained related user instructions. • Responsible for the design, configuration, and maintenance of enterprise HCM workflow configurations, applications security, and custom reporting access. • Completed the functional requirements analysis, design and testing for CEMLI development items including integrations, reporting and data conversions. • Walked through the Worker and Workforce structure templates with the County team. • Coordinated with Graviton team to showcase the Performance Management and HR Helpdesk use cases. Weber County, Utah Sr. Functional Consultant | Oracle Cloud Implementation Assessment – HR, Performance, Recruiting Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 68 August 2021 – November 2022 Functional lead for the implementation of the Oracle Cloud Human Resources, Recruiting, and Performance modules. Responsible for performing all Graviton assigned business process, application configuration, documentation, testing, change management and training content support tasks. Key implementation tasks included the following: • Conducted and facilitated business process design activities included Conference Room Pilo sessions and discovery sessions for assigned modules. • Developed and Maintained business process design work products including business process maps and use cases. • Completed the client requirements analysis, configuration, and unit testing of application configuration for the Human Resources, Recruiting, and Performance modules. • Completed and maintained the Oracle application implementation Project Tasks list for the assigned Human Resources, Recruiting, and Performance modules. • Introduced Oracle Cloud reporting best practices, leveraging Oracle Cloud subject areas to develop data analytics infolets and OTBI reporting. Also created and maintained related user instructions. • Responsible for the design, configuration, and maintenance of enterprise HCM workflow configurations, applications security, and custom reporting access. • Completed the functional requirements analysis, design and testing for CEMLI development items including integrations, reporting and data conversions. Mariposa County, California Sr. Functional Consultant | Oracle Cloud Implementation – Human Resources July 2021 – November 2021 Functional lead for the implementation of the Oracle Cloud Human Resources modules. Responsible for performing all Graviton assigned business process, application configuration, documentation, testing, change management and training content support tasks. Key implementation tasks included the following: • Conducted and facilitated business process design activities included Conference Room Pilo sessions and discovery sessions for assigned modules. • Developed and Maintained business process design work products including business process maps and use cases. • Completed the client requirements analysis, configuration, and unit testing of application configuration for the Human Resources, Recruiting, and Performance modules. • Completed and maintained the Oracle application implementation Project Tasks list for the assigned Human Resources, Recruiting, and Performance modules. • Introduced Oracle Cloud reporting best practices, leveraging Oracle Cloud subject areas to develop data analytics infolets and OTBI reporting. Also created and maintained related user instructions. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 69 • Responsible for the design, configuration, and maintenance of enterprise HCM workflow configurations, applications security, and custom reporting access. • Completed the functional requirements analysis, design and testing for CEMLI development items including integrations, reporting and data conversions. • Provided business process content for the development of change management work products and supported the execution of change management activities for the Human Resource module. • Provided business process knowledge toward completion of training content and conducted end user training and post training support for the Human Resources module. Cognizant Oracle PeopleSoft HCM Consultant May 2012 – July 2021 Anthem Inc | Corporate IT Solutions COE March 2020 - July 2021 • Anthem-Beacon integration project involved close engagements with business unit leadership and key transaction advisors. • Maintained organization-wide focus and long term, value-enhancing goals. • Provided integration solutions to bring the target entity under single Payroll unit. Blue Cross Blue Shield (BCBS), Richardson, TX April 2019 – February 2020 • Led the Corporate Services Portfolio by providing functional consulting expertise by acting as subject matter expert and defining future state business processes. • Various responsibilities included conducting familiarization sessions, development, support end to end testing, perform configuration for environment build including go- live and post-production support. Emblem Health, NY November 2018 - April 2019 • Partnered with Emblem Health to implement Oracle SaaS solutions to bring all subsidiaries under one umbrella. • Worked on the Oracle HCM Cloud implementation, participated in Business requirement workshops, prepared configuration workbook, and configured the Oracle HCM Cloud Application as per configuration workbook. • Performed Process Playback sessions, configured/Set up Flex Fields, demonstrated seeded BI Reports, migrated Set up using Functional Setup Manager, supported end to end testing, performed configuration for environment build including go-live and post-production support. Also involved in performing any configurations of opt-in features. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 70 Blue Cross Blue Shield (BCBS), Richardson, TX October 2017 - November 2018 • Played the role of Techno-functional Consultant and worked closely with corporate services portfolio in handling the business changes and transforming them into technical requirements. • Led the offshore team and handled the deliverables, overlooked the migration of set up using tools, supported end to end testing, performed configuration for environment build including go-live and post-production support. Sealed Air Corporation, Charlotte, NC March 2017 - September 2017 • Oracle Functional Consultant for Sealed Air Spin-off of Sealed Air & Diversely into separate entities. Drove the organization split plan across operations in North America, Latin, Europe and Middle East Asia. Worked in setting up on-premises Oracle Cloud configurations. Brinker International, Dallas, TX PeopleSoft Techno Functional Lead - HR/Payroll/ Benefits modules May 2012 - February 2017 • Worked on PeopleSoft HRMS Applications upgrade from 9.0 to 9.2 and PeopleSoft FSCM upgrade from 9.0 to 9.2 • Did PeopleSoft FSCM 9.2 Expenses customization – customized and modified Fluid pages to incorporate Client requirements in Expense Fluid interfaces. • Worked closely with the Benefits Functional Users in developing the detailed technical specifications for 2014 HealthCare Reform (Open enrollments), and development of the export/import processes and SQL/SQR programs for extracting and loading the employee level payroll tables. • Performed tax updates as part of regulatory compliance. EDUCATION & PROFESSIONAL DEVELOPMENT Education Bharathidasan University, India Bachelor of Engineering, Computer Engineering Certifications • Certified in AWS Solutions Architect Associate 2020 • Certified in Oracle Cloud Infrastructure Architect 2019 • Certified in Oracle Cloud Global Human Resources 2017 • Certified in Oracle Payroll Cloud Implementation Essentials 2020 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 71 • Certified in PeopleSoft 9.0 Human Resources Certified Implementation Specialist MALLESAWARA MOGADALA – TIME AND LABOR FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Malleswara is a seasoned IT professional with over 24 years of experience in Oracle Application Technologies. His expertise spans Oracle Cloud applications, including Payroll, Time and Labor, Compensation, and Absence Management, with extensive experience in integrating systems like Kronos and ADP. Throughout his career, he has led multiple large- scale Oracle Cloud and EBS implementations, designed complex solutions for unions and bargaining units, and managed multi-pillar implementations using Agile methodology. He holds strong experience in Oracle Cloud Security, Personalization, Workflows, Fast Formulas, HCM Extracts, HDL, OTBI, BIP. Malleswara has contributed to the Oracle community by presenting white papers at OAUG and OHUG. Malleswara is a great team player with excellent collaboration and leadership skills, effectively mentoring offshore teams and ensuring seamless coordination. His problem- solving mindset, adaptability, and proactive approach contribute to project success and high-quality deliverables. PROJECT EXPERIENCE As a Graviton Oracle Cloud Payroll and Time and Labor lead, Malleswara has provided HR, Time and Labor and Payroll modules expertise to Graviton’s local government customers, transforming their business processes to align with the best practices native to the Oracle Cloud applications. In that role, Malleswara was responsible for performing business process, application configuration, documentation, testing, change management, operations and post-production and training content support tasks activities. Monterey County, CA Senior Functional Consultant | Oracle Cloud Implementation – Payroll and Time and Labor March 2025 - Present Senior HCM Functional Lead for the implementation of the Payroll and Time and Labor modules. Responsible for performing all Graviton assigned business processes, application configuration, documentation, testing, change management and training content support tasks. Key implementation tasks include the following: • Design and configure core configurations in Time and Labor including fields on timecard, layouts, profiles for Redwood experience. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 72 • Lead business process familiarization, discovery, and conference room pilot work sessions to align County business processes with Oracle Cloud best practice business processes. • Develop and maintain business process design work products including business process maps and use cases. Designed and configured various time and labor profile, rules and designed and developed corresponding fast formulas. • Complete the functional requirements analysis, design and testing for CEMLI development items including integrations, reporting and data conversions. • Support the Graviton functional team members and help them align with the County’s needs. Guide the team in configuration and development using Oracle recommended best practices. Henry J M Foundation Solution Architect | Oracle Cloud Multi pillar Implementation March 2024 - February 2025 • Solution Architect for Payroll, Time and Labor, Absence and Benefit modules. • Participated and assisted in enterprise structures design and conducted various workshop sessions, design sessions for Time to Pay tracks. • Designed and configured core configurations in Time and Labor including fields on timecard, layouts, profiles for Redwood experience. • Along with legislative rules, designed and developed various custom complex fast formulas in Time and labor. One such formula is transferring diluted rate to payroll for processing • Designed and completed various configurations in payroll including Core, earnings, deductions, ADP related and Year-end processing configurations. Fedcap Schools Independent Consultant | Oracle Cloud OTL Implementation September 2023 - Feb 2024 • Overall Implementation Lead and Functional Resource for Time and Labor implementation for ESNY Schools. • Designed and configured and developed various time rules for weekend premium, overtime, double time, meal allowance for various collective agreements. • Designed and implemented innovative solutions of capturing time worked on privileging wage project, additional job duties and sending the information to payroll for processing. • Worked in integrating time and labor for capturing time using Time clock plus devices. • Worked closely with offshore resources in designing and implementing various integrations and reports. Oracle Cloud Payroll Support Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 73 • Functional Resource for Year-end support, Production support and product enhancements for smooth payroll processing. • Helped payroll and finance team for closing finance month end close by resolving many issues related to payroll costing and improving the overall process. • Worked closely with payroll manager in analyzing, validating and testing quarterly product releases and US legislative updates. • Designed and developed many payrolls fast formulas as part of major enhancements. Accenture Federal Senior Manager | Oracle HCM Cloud/R12 Implementation Jul 2022 – August 2023 United States Army/Air Force July 2022 - August 2023 • Overall implementation lead, SME for Payroll, Core HR and Absence Management modules. • Manage and track project deliverables, functional resources, technical resources. • Designing and implementing solutions for various complex end-to-end business processes. • Configured legal structures and various tax configuration for US legislation. • Designed and configured various payroll objects like earnings, deductions, balance, Payment methods, payroll costing. • Guiding the team in configuration, development using Oracle recommended best practices. • Designed and developed various payroll fast formulas for post allowance, living quarter allowance, Union dues and Uniform allowance. • Designed and assisted in configuring various absence plans, absence fast formulas. • Designed and developed HCM boomerang extract for Tip allocation and balance adjustments. • Acted as overall functional lead for bug fixes team and involved in resolving many issues for Oracle EBS 12 Payroll implementation. • Designed and developed various innovative solutions for payroll product gaps processes. • Helped developers and testers in writing various SQL scripts to pull data for successful user acceptance testing. Oracle Consulting Senior Manager | Oracle Cloud Multi pillar Implementations Nov 2019 - Jul 2022 Guthrie Clinics Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 74 Implementation Lead • Overall implementations lead for Payroll, Time and Labor and Absence Management modules. • Conducted various workshop sessions, design sessions and process play back sessions for Payroll, Time and Labor and Absence Management modules. • Participated in enterprise design workshop sessions and configured costing structure. • Configured various egal structures, calculation cards for US Tax legislation. • Designed and implemented innovative solutions for making payments for Certification, Degree, nursing career advancement, Floor premium, Float Premium. • Streamlined many Staff Payroll business processes. Some of the solutions include tuition reimbursement, United Way deduction check generation etc. • Designed and configured various objects in payroll module and took the responsibility of developing payroll fast formulas. • Designed, configured and streamlined Provider payroll processing using Time and Labor as time system. This eliminated a lot of manual spreadsheets calculations. • Designed and streamlined various absence processing by designing various absence plans, plan types and accrual processing. • Designed and implemented complex payroll costing solution by making use of reference segments, developing various fast formulas. • Designed and developed complex custom HCM extracts to update various person costing. • Configured various objects in GL for transferring payroll run costs, payment costs and partial period accruals to sub ledger accounting. • Trained and mentored various junior resources in Time and Labor and Absence modules and conducted various training sessions for client. • Worked closely with Offshore and onshore resources in functional validation of various payroll integrations. • Worked closely with offshore team in helping with midyear balance conversion, various payroll objects conversion. Honeywell Security Functional Lead | Oracle Cloud Time and Labor, Absence Management Implementation • Acted as overall lead for Time and Labor and Absence Management implementation. • Conducted various workshop and design sessions and did fit gap analysis. • Designed and configured various absence plans as per the client requirements. • Worked closely with HR department and designed and configured various employee groups, various time and labor profiles, rules. • Configured time and labor to accept punches from Webclock, Timeclock plus vendor for certain employee groups. • Designed and developed various fast formulas in both Absence and Time and Labor modules. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 75 • Worked closely with Offshore resources in designing and implementing time extract for ADP payroll processing. • Designed, developed an innovative solution in HCM for third shift employees for accurate overtime calculation. AT&T Functional Consultant | Oracle Cloud Payroll Implementation • Acted as functional resource and lead for Global HCM Cloud implementation for Payroll. • Designed and implemented e-IWO process to load and process wage garnishments. • Conducted playback sessions for cloud payroll and various integration and helped to resolve many issues related to payroll processing. • Designed payroll costing solution and implemented complex costing requirements as per business processes. • Designed and configured various objects in Payroll, Time and Labor modules as per various union contracts. • Undersetting and designing various time rules by going over Kronos configuration. • Worked closely with Offshore and onshore resources in functional validation of various payroll integrations. Cypress Energy Lead | Oracle Cloud OTL & Absence Implementation • Conducting workshops sessions for gathering requirements, Conduct fit gap analysis and Comprehensive design sessions. • Designed solutions for Time and Expense entry for inspector population using PaaS, HCM Cloud Time and Labor and Expenses modules. • Worked closely with various technical resources in setting up and using Oracle integration cloud and oracle cloud mobile development. • Analyzed various employee groups and designed and configured various Time and labor objects to capture and process time accurately. • Designed and configured various time and labor profile, rules and designed and developed corresponding fast formulas. • Worked closely with leave management and designed & configured various absence plans. • Designed and developed various fast formulas for absence management module. Deloitte Consulting Specialist Senior August 2018 – February 2019 City of Atlanta City Lead | Oracle Cloud Payroll & Absence Management Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 76 • Led absence management implementation gathering requirements by working closely with city benefits department. • Configured various absence plans in both production and non-production environments. • Designed and implemented Kronos integrations for time and absence processing in payroll. • Lead postproduction support and resolved many issues related both Absence and Payroll. • Worked closely offshore development for both conversion, integration development and fast formula development. Hilton Payroll Lead| Oracle HCM Cloud Payroll and OTL Support • Worked closely with Payroll department to fix and resolve various postproduction issues. • Acted as payroll lead and worked with payroll department and made sure all payroll cycles were processed correctly, and employee get paid on time. • Developed various one-time reports in BI and OTBI to support payroll department. • Developed various One-time scripts to load various objects for processing in Payroll runs. • Supported Kronos system to get punches into Cloud for smooth payroll processing. • Designed and implemented Costing structures for Payroll processing. Accenture Associate Manager | Multiple Oracle Cloud Implementations June 2017 - July 2018 H&R Block Module Lead | Oracle HCM Cloud Payroll Implementation • Acted as module lead for Payroll accounting distribution and employee wage garnishment processing subject area. • Conducted various design sessions with both HR and accounting departments and designed and configured payroll costing. • Worked closely with HR department and designed and configured various involuntary deductions for payroll processing. • Designed and assisted in development of interface to send payroll costing results to \ on premises financial system. • Worked closely with ADP team to integrate their Smart connect service with HCM cloud for various involuntary deductions. • Designed various fast formulas for Payroll processing and workforce compensation. • Closely worked with various offshore and onshore resources in fixing many issues related to payroll data conversion and midyear balance conversion. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 77 • Developed various Publisher reports and OTBI Reports in both Core HR and Payroll for supporting various HR, Payroll functions. • Managed team both onshore and offshore team prioritizing and keeping track of various task and managing resources for project. United Health Group Lead | Oracle Cloud HCM Implementation • Designed and implemented Security, personalization, and branding of entire cloud application by working closely with human resources department. • Did various functional setups in Core HR and Workforce Compensation modules for various releases and prototypes. • Designed and developed various fast formula for workforce compensation. • Designed and managed development of various BI Publisher and OTBI reports and handled security around reports. • Managed team both onshore and offshore team prioritizing and keeping track of various task and managing resources for project. Independent Consultant July 2015 - December 2016 WellPartner Consultant | Oracle Cloud Financial implementation • Converted open AR transactions from legacy 11i system to Oracle Fusion Financials. Open AR transactions were uploaded through spreadsheet template. • Converted open AP transactions from legacy 11i system to Oracle Fusion Financials. Open AP transactions were uploaded through spreadsheet template. • Converted Historical GL balances and YTD and PTD ledger transactions from legacy 11i system to Fusion GL. • Developed various reports in Fusion Financial as business requirements in Fusion BI analytics. • Developed interface to release hold on AP transactions using SOAP web services. COR Consultant | Oracle Cloud Time & Labor, Absence Implementation • Did various functional configuration including setting up Web Clock, Custom timecard fields, layout components, layouts, HCM Groups, Consumer Sets, Time entry profile and Time processing profiles. • Did various configurations to integrate time entry from third party time collection devices • Configures various elements in Payroll to capture time in Time and Labor. • Developed various fast formulas calculating overtime and premium time payments time Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 78 • Designed and configured various elements for Absence Management • Did various functional setup for Absence plans, types for integrating to Time and Labor. • Developed various fast formulas for time entry, time calculation as per business requirements Blackboard Consultant | Oracle Cloud Time & Labor Implementation • Did functional setups for rule templates, rules, rule sets and time categories. • Did functional setups various value sets, look up as per business requirements. • Developed a fast formula to calculate regular, overtime and double time for California hourly employees and adding break time. • Developed a fast formula to calculate regular overtime for Colorado hourly employees. • Developed a fast formula to calculate regular, overtime for all other states. • Developed various fast formulas for time-entry validation as per business requirements. Glenn Falls Hospital Consultant | Oracle Cloud Payroll Implementation • Participated in Enterprise design and did various payroll legislative configurations • Designed and configured various earnings, deductions, balances, Organization payment methods, third parties for payroll processing. • Actively participated in designing payroll costing solutions and developed new interface to send payroll costing results to financial system. • Developed Positive Pay interface to send check information to bank that is generated in payroll processing as per bank requirement. • Designed and developed various fast formula in Oracle Payroll to correctly calculate various earnings like shift differential, float premium, 403B employer match etc. • Designed and developed various fast formulas in Oracle Payroll to correctly calculate various deductions like union dues, 403B employee deductions. • Designed and configured various User defined tables that are used in various fast formulas. • Worked closely with conversion team to migrate payroll objects for legacy main frame system. • Worked closely with HR, payroll department to resolve various postproduction issues and closed various payroll tickets. Hughes, SATS Corporation Consultant | Absence Management Implementation & Payroll Changes Jun 2012 - July 2015 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 79 • Worked closely with HR and Payroll team in gathering absence management rules for various absence plans for various business groups. • Developed detail design document, overall technical design document for the absence flow for various absence types. • Developed various fast formulas and formula functions and the corresponding PL/SQL procedures that calculate absence accruals for various absence types. Also developed various PL/SQL procedures that support the main fast formula function. • Using AME developed absence management approval rules for various absence request types. Oracle HR, SSHR, Payroll OAB Implementation • Performed functional setups of payroll balances and dimensions Did functional design to load 401k employee contributions, loans into oracle payroll. • Developed various payroll fast formulas as required by detail design. • Configured various responsibilities as per HR requirements and assigned various profile options as per business requirements. • Designed and Configured HR security profiles as per HR requirements. • Did main plan design setup for Medical, Dental, Vision, Supplemental insurance, LTD and STD plans. Did plan design setup for Employee ESPP, PAC benefits programs. DishNetwork Corporation Consultant | R12 Upgrade Jan 2008 - April 2012 • Did case study and showed business about invoice approval in AP using AME rules. • Modified sales commission vendor imports and export interfaces in AP due to changes in data model related to supplier, invoice and bank • Modified and reapplied all OAF customizations related to iExepenses, iProcurement Reapplied and modified Purchase order approval work, requisition account generator workflow and PO account generator workflow • Modified custom process to import vendor interface to make use of TCA API features • Worked on Oracle EBS and vertex tax integration project as part of R12 upgrade project to calculate sales tax for sales orders • Analyzing Talent Profile in Self Service HR and integrating with Talent Management • Implementing Compensation justification i.e. many self-service transactions related to employee assignment and pay changes • Did plan design setup for Transportation program that allows employees to deduct mass transit and parking expenses from payroll Oracle Time and Labor Implementation • Developed a web clock using OAF that enables corporate salaried non-exempt and hourly employees to clock in their timings. Employee’s punches are transferred to OTL real time. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 80 • Developed IVR clocking system using Web Services and PL/SQL that enables remote technicians to clock timing using a phone. IVR system. Web Services resides on ERP application server. Technician punches are transferred real-time to Oracle Time and Labor. • Developed a process where employee/manager/timekeeper to print employee timecard in PDF format. This was developed using Oracle applications framework. • Did various functional setups like defining alternate names, payroll setup, time entry rules, earning policies and helped in building OTL preference tree. EDUCATION & PROFESSIONAL DEVELOPMENT Education: Bachelor’s degree in Computers Science Engineering Learning and Accomplishments: • Presented various white papers at OAUG (Oracle Applications Technology User Group). Presentations can be viewed at www.oatug.org • Presented various white papers at OHUG (Oracle HCM User Group). Presentations can be viewed at www.ohug.org Certifications: • Oracle Cloud Certified Payroll Implementation Specialist • Oracle Cloud Certified Time and Labor Implementation Specialist • Oracle Cloud Certified Absence Management Implementation Specialist SATHYAN SREEDHARAN – PAYROLL FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Sathyan Sreedharan has more than 20 years of professional experience in the IT sector focusing on Oracle Fusion HCM and Financial business system applications, databases and system integration services. Sathyan is a proven delivery consultant and knowledgeable subject matter expert practicing payroll in both the US and Canadian legislations and worked as a Functional Consultant, Project Manager and Project Lead, demonstrating his ability to work closely with clients to discern their business needs and provide best practice solutions. He has strong functional application delivery expertise and leadership skills in Oracle HCM Cloud/Oracle EBS with business application expertise in Oracle Human Resources, Oracle Payroll (US, Canada and Mexico), Oracle Payroll Year-End (US and Canada) and Tax Filing, Oracle Payroll FLSA Setups. Oracle Time and Labor, Oracle Absence Management, Oracle Self-Service, Oracle Fast Formula, KABA clocks, PCPW and ADP Connect. In addition, Sathyan has implemented Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 81 OTL (in a global environment) with Projects integration for the United Kingdom (UK), Australia and Singapore. Sathyan’s consulting delivery skills cover business requirements definition, fit/gap analysis, solution design, business process re-engineering/ process improvement, implementation evaluations and assessments, proposals, client engagements, sales support, developing business cases, understanding client business requirements, project management, conference room pilot delivery, testing, end user training, and production and post- production support. PROJECTS EXPERIENCE As a Graviton Oracle Cloud Payroll and Time and Labor lead, Sathyan has provided HR, Time and Labor and Payroll modules expertise to Graviton’s local government customers, transforming their business processes to align with the best practices native to the Oracle Cloud applications. In that role, Sathyan was responsible for performing business processes, application configuration, documentation, testing, change management, operations and postproduction and training content support tasks activities. Monterey County, CA Senior Functional Consultant | Oracle Cloud Implementation – Payroll and Time and Labor February 2025 - Present Senior HCM functional lead for the implementation of the Payroll module. Responsible for performing all Graviton assigned business processes, application configuration, documentation and testing tasks. Key implementation tasks included the following: • Design and configure core configurations in Time and Labor including fields on timecard, layouts, profiles for Redwood experience. • Lead business process familiarization, discovery, and conference room pilot work sessions to align County business processes with Oracle Cloud best practice business processes. • Develop and maintain business process design work products including business process maps and use cases. • Responsible for the design, configuration, and maintenance of enterprise HCM workflow configurations, applications security, and custom reporting access. • Assist with Payroll and HR data conversion mappings. Conduct data mapping of payroll elements, PTO Balances mid-year payroll conversion, payment methods, locations, organizations, government reporting entities, salary basis, key and descriptive flexfields, recurring element balances. • Complete the functional requirements analysis, design and testing for CEMLI development items including integrations, reporting and data conversions. Atlantis Oracle HCM Cloud- Payroll Functional Support May 2024 – September 2024 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 82 • Configured the system for Bahamas and US legislation. • Gathered requirements for costing. • Configured the application for Ex-Pat for US and non us employees to be paid in both legislations. Huron Oracle HCM Cloud- Payroll Functional Support September 2023 – April 2024 • Worked with various clients on managed services support on Payroll. Acosta Oracle HCM Cloud- Payroll Functional Support March 2023 – August 2023 • Worked on configurations of Payroll items for different test cycles. • Analyzed and corrected issues during test cycles. • Developed/Modified functional design documents of integrations, performed functional testing and worked with different vendors on vendor testing. Gaston County Schools, NC Oracle HCM Cloud- Payroll Support (Payroll, Core HR, Time and Labor) September 2022 – March 2023 • Worked with payroll team to trouble shoot production issues on an ongoing basis. • Developed run book and guided team on Oracle Cloud Payroll for processing and setups. • Worked with the client on resolving issues in Core HR, Payroll and Time and Labor. • Tested year end processing for 2022-year end. DC Water, DC Oracle HCM Cloud- Payroll Lead December 2020 – August 2022 • Worked with payroll team on gathering requirements on payroll elements, costing and other requirements. • Conducted CRP1 and CRP2, UAT and Parallel run for payroll. Kaiser Oracle HCM Cloud- Payroll Lead April 2020 – November 2020 • The client was one of the largest implementations of Oracle Cloud product in a healthcare environment with various complex calculations and union agreements. • Worked with payroll team on fixing issues during implementation of Oracle HCM Cloud Payroll. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 83 • Worked as a lean on redesigning additional compensation of groups of union employees as per the union agreement and State of California laws • Supported the client until cut over to the production environment. Corix Utilities Oracle HCM Cloud- Payroll Lead-Canada July 2019 – April 2020 • Successfully implemented Oracle HCM Cloud Payroll for the utility company in Canadian Legislation. • Worked as a functional lead to lead the Payroll team from CRP/UAT/Parallel and go live support. • Implemented complex costing solution to integrate with Legacy GL system (Navision). The solution was to implement costing and extract GL transactions to Navision until Oracle ERP Cloud go live later during the implementation. • Implemented integration with ADP Canada for Tax and wage payment solution using ADP Fund Direct. • Developed configuration, testing and fast formula. Conns Appliances Oracle HCM Cloud- Payroll October 2018 – July 2019 • Part of the HCM payroll implementation team. Worked as a functional lead to lead the payroll team from CRP/UAT/Parallel. • Successfully completed go-live with mid-year balance conversion. • Provided configuration support, testing and fast formula development. VITAS Health Oracle HCM Cloud- Director/Solution Architect November 2017 – October 2018 • Part of the Sales/Proposal team, worked with the team on preparing proposal and response to RFP. • Managed the team involved in Oracle HCM Cloud Payroll, Time And Labor, Benefits, Absence Management, Compensation, Oracle Recruiting Cloud and Oracle Learning Cloud. State of Nebraska Oracle HCM Cloud- Director/Solution Architect May 2017 – February 2018 • Managed payroll team involved in Oracle HCM Cloud Payroll Time and Labor, Benefits, Absence Management, Compensation, Oracle Recruiting Cloud and Oracle Learning Cloud. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 84 Pike Electric Oracle Fusion HCM/Global Payroll (Cloud) Functional Lead April 2016 – April 2017 • Setup Fusion HCM enterprise structure including Legal Entity, Departments, Divisions, TRU, PSU and other organizations • Implemented Oracle Fusion Global payroll for a client using US legislative Data Group. • Worked with ADP Tax Interface for periodic and quarterly tax reports. • Worked with integration between Fusion HCM and Taleo Recruiting for cloud. • Created Fusion HCM fast formula and made modifications. • Designed Jobs, Grades salary structure for Fusion HCM • Worked with Fusion Payroll fast formula for client specific business rules. • Configured Fusion Payroll costing, earnings, deductions, taxes, third party payee setups • Worked with Fusion Payroll Batch Loader (PBL) and File based loaders (FBL) for data loading. Bozzuto And Associates Oracle Fusion HCM/Global Payroll (Cloud) Functional Lead August 2015 – March 2016 • Setup Fusion HCM enterprise structure including Legal Entity, Departments, Divisions, TRU, PSU and other Organizations • Implemented Oracle Fusion Global payroll for a client in the banking sector using US legislative Data Group. • Worked with ADP Tax Interface for periodic and quarterly tax reports. • Worked with ADP garnishment and check printing interface. • Worked with integration between Fusion HCM and Taleo Recruiting for cloud. • Designed Jobs, Grades salary structure for Fusion HCM • Worked with Fusion Payroll fast formula for client specific business rules. • Configured Fusion Payroll costing, earnings, deductions, taxes, third party payee setups • Worked with Fusion Payroll Batch Loader (PBL) and File based loaders (FBL) for data loading. Service/Contractor Payroll / ADP/ OAB Payroll Lead – Canada August 2014 – August 2015 • Worked as a Payroll Lead to implement ADP/Oracle/Kronos • Worked with users to define requirements, document and validate requirements with users. • Mapped data components from SAP to Oracle conversion. • Mapped ROE rules in Oracle for Canadian implementation. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 85 Nabors Drilling Payroll / Time and Labor/CWB/OAB-IT Development Manager for U.S., Canada, Mexico, Saudi, Oman, UAE, India, Iraq, Argentina, Colombia May 2013 – March 2014 • Worked effectively with internal and external business partners in a matrix organization, building credible stakeholder relationships. • Worked with users to define requirements, document and validate requirements with users. • Collaborated with technical team to design solutions, maintained issues and decisions logs and recommended approach for resolving issues. • Ensured system is tested appropriately, develop and deploy communication and training plan • Met with clients to understand business processes and gather requirements • Worked with multiple projects meetings in different time zones for global implementation projects. • Created clear comprehensive requirement documentation easily understood by developers • Ran multiple small and/or medium sized complex HCM projects that leverage technology. Noble Energy Inc. HRMS Team Lead - HR, Employee/Manager Self Service, Advanced Benefits, iRecruitment, Oracle Learning Management July 2011 – May 2013 • Implemented Manager Self Service with Manager Change Pay, Applicant Hire and Change Cost Center etc. for the client. • Implemented Employee Self Service with functionalities such as Name Change, Address Change, Phone Change, Add/Remove Dependent, Benefits functions, Direct Deposit Change, Tax Change, etc. • Customized the `Hire Applicant’ and `Change Pay’ approval processes according to the business needs using AME. • Configured iRecuitment- Default job postings, offer letter templates, resume templates, Virus scan, external and internal recruiters, High Availability (HA) configuration, job posting interface to external job boards, Magnaware resume parsing. • Worked on Oracle Learning Management (OLM) to set up content management, SCORM adapters, Self-Service class enrollments, created categories and courses, enrollment management, enrollment security, learners and training managers, workflow notifications Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 86 • Performed personalization on several Self-Service applications pages including Employee/Manager Self-Service, Self-Service Time, iRecruitment, Learning Management. • Configured Oracle Advanced Benefits, configuring plan types for medical, spending account, supplemental life, savings, and imputed income. Setup certifications, participated in Benefits conversion from legacy system (INFINIUM) to OAB using Administrative Life Event • Configured system extract for OAB to send data to benefit providers. • Configured COBRA plan and life events in OAB to interface with ADP COBRA Admin. Transportation Client OTL Global Functional Lead - HR, Time and Labor, Learning Management, Advanced Benefits, Self-Service HR March 2011 – July 2011 • Supported core HR functionalities for more than 50 countries, configured OTL to use with Oracle Projects in a global, multi country implementation (US, Singapore and UK). • Captured time for projects only hours for employees and Contingent workers. The Contingent workers print their approved timecards using a custom report for billing. The payment to the contingent workers was done through AP using the copy of the timecard as receipt. • Created complex fast formulas using custom PL/SQL functions. • Developed OTL test scripts and the testing strategy. • Gathered business requirements and conducted fit/gap analysis. • Led OTL testing activities with clients for Conference Room Pilot, System Integration, User Acceptance and Parallel Testing and mentored client on how to do OTL set ups. • Created the OTL training documentation and delivered the final training to client’s HR/Payroll Department and several locations. • Provided Go-Live Support to assist with OTL troubleshooting and issue resolution. • Created the OTL training documentation and delivered the final training to the client’s HR/Payroll Department. • Provided Production OTL Go-Live Support to assist with troubleshooting and issue resolution • Implemented Core HR with Position, job and streamlined the HR organizations to work with positions. • Streamlined job titles to work with positions and eliminated duplicate titles. • Supported Open Enrollment using Self Service Benefits / OAB. EDUCATION & PROFESSIONAL DEVELOPMENT Education: University of Calicut, India Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 87 BS, Computer Science AURORA ADAMS – BENEFITS FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Aurora is a dedicated professional with 26 years of extensive expertise in managing all aspects of projects relating to Oracle HCM with attention to requirements definition, prototyping, proof of concept, design, interface implementation, testing, and maintenance. Adept at implementing and supporting the Oracle HCM Cloud Benefits module effectively. Proven ability to coordinate with cross-functional teams across different HR functional areas to document business requirements and identify best practices to implement technical solutions. Expertise in maintaining a hands-on role to ensure the accuracy of crucial deliverables within deadlines. She is a self- starter, hardworking and an excellent team leader with an attribute of close attention to detail. PROJECT EXPERIENCE City of Springfield, OH Senior Functional Consultant | Oracle Cloud Implementation – Benefits (OAB) April 2023 – December 2024 Senior Functional consultant for the implementation of the Oracle Cloud Benefits Administration module for the City. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participated in conference room pilot and business process review sessions to support the City’s business process transformation goals. • Revised and updated the Benefits use cases to include the Redwood pages. Adopted and demonstrated the Redwood pages to clients. • Worked on the OAB application configuration including application setup, workflow notifications and approvals, and application security. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. Involved validation, payroll parallel testing, end-user testing, cutover to production, and post-production support for Benefits and biweekly payroll processing. • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the City continues its successful transition to the Oracle Cloud system. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to City stakeholders. • Prepared and reconciled benefit employee and employer deductions for two consecutive rounds of payroll parallel testing successfully. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 88 • Prepared the program and plan configuration for the fiscal year Open Enrollment. • Completed Benefits data conversion and enrollment of client park district employees. • Developed a concise Client Document Request List for gathering business Benefits and perks, including insurance Benefits, retirement Benefits, rate sheets, life events, eligibility, and policies. • Developed a Summary of Benefits Workbook to clarify and capture design decisions in the CEMLI sessions. • Analyzed the Oracle quarterly updates impact, completed configuration updates, and subsequent regression testing activities as needed through 23C. Yamhill County, OR Senior Functional Consultant | Oracle Cloud Implementation – Benefits (OAB) November 2024 – December 2024 Senior Functional consultant for the implementation of the Oracle Cloud Benefits Administration module for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation, testing and operation transition activities. Key implementation tasks included the following: • Participated in conference room pilot and business process review sessions to support the County’s business process transformation goals. • Worked on the OAB application configuration including application setup, workflow notifications and approvals, and application security. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. Involved validation, payroll parallel testing, end-user testing, cutover to production, and post-production support for Benefits and biweekly payroll processing. • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Assisted client with rate changes, starting new benefit offering, running a trial open enrollment, validating, and running the open event processing in production. Weber County, UT Senior Functional Consultant | Oracle Cloud Implementation – Benefits (OAB) October 2024 – December 2024 Senior Functional consultant for the implementation of the Oracle Cloud Benefits Administration module for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation, testing and operation transition activities. Key implementation tasks included the following: • Assisted the County with updating rates and IRS limits, processing a trial open enrollment and unrestricted open enrollment, validating the rates and limits, starting Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 89 new coverage for flexible spending accounts, testing trial open enrollment, and running the open and unrestricted open event processes in Production. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. Tulare County, CA Senior Functional Consultant | Oracle Cloud Implementation – Benefits (OAB) October 2024 – December 2024 Senior Functional consultant for the implementation of the Oracle Cloud Benefits Administration module for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation, testing and operation transition activities. Key implementation tasks included the following: • Participated in conference room pilot and business process review sessions to support the County’s business process transformation goals. • Worked on the OAB application configuration including application setup, workflow notifications and approvals, and application security. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. Involved validation, payroll parallel testing, end-user testing, cutover to production, and post-production support for Benefits and biweekly payroll processing. • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Assisted the client with updating rates and IRS limits, processing a trial open enrollment and unrestricted open enrollment, validating the rates and limits, starting new coverage for flexible spending accounts, testing trial open enrollment, and running the open and unrestricted open event processes in Production. City of Lincoln, NE/Lancaster County Senior Functional Consultant | Oracle Cloud Implementation – Benefits (OAB) March 2023 – February 2024 Senior Functional consultant for the implementation of the Oracle Cloud Benefits Administration module for the City and the County. Responsible for supporting Graviton and City and the County team members in the completion of business process related implementation, configuration testing and operation transition and production support activities. Key implementation tasks included the following: Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 90 • Participated in conference room pilot and business process review sessions to support the City and County’s business process transformation goals. • Worked on the OAB application configuration including application setup, workflow notifications and approvals, and application security. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles and test results and tested fast formulas for default enrollment, participant and rate eligibility, and rate start date. • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the City and the County continues its successful transition to the Oracle Cloud system. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to City and the County stakeholders. • Developed project plan for the Benefits Redesign and Open Enrollment, including design, configuration, testing, knowledge transfer, and support for the City of Lincoln, Nebraska, and Lancaster County. • Developed OTBI analysis for beneficiary designation extract and upload for the Basic Employee Life Insurance enrollment. • Prepared and closed Open Enrollment life events for two entities, the City of Lincoln and Lancaster County, which included consolidating multiple plans (medical, dental, and basic employee life insurance) into one and many options for supplemental child life insurance into one. KPMG LLP Senior Associate Oracle Cloud HCM | Cloud Transformation 04/2022 – 07/2022 • Participated in the Conference Room Pilot session for Benefits module. • Captured the solution design document and change log for United States, Canada, and international Benefits configuration, including design decisions and business requirements in the Confluence workspace. Baylor Scott & White Health PeopleSoft Application Analyst Sr | Retirement Plan Redesign 05/2021 – 03/2022 • Re-design consolidated the traditional, catch-up, Roth, and Roth catch-up savings plan set up tables for the 401(k) BAS and BSWH retirement plans. • Reconfigured the deduction, benefit plan, limit, savings plans, eligibility rules, event rules, and benefit program tables for the 401(k), 403(b), 457(b), 457(f), and Executive SERP savings plans, including employer matching contributions. • Developed an approach to convert employee enrollment for merged plans; and terminated election in a deactivated savings plan. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 91 • Created the functional design specifications for Empower integrations, online customizations, user-defined fields, and crosswalk tables to read and write, auto- enrolled new hires and transfers into an employer-paid savings plan and produced queries for Funding purposes. • Set up test data for configuration, vendor integrations, online customizations, post- payroll reporting, and reconciliation. Cox Enterprises Senior PeopleSoft HCM Functional Consultant | New Acquisition Program and Plan Design 10/2020 – 04/2021 • Held work sessions with the HRIS Analyst and business owner to understand business requirements and needs for the project. • Used delivered functionality for configuration and worked with internal and third- party developers to code self-service enrollment user experience. • Created system test plan; coordinated unit testing, quality assurance testing, and user acceptance testing. Tracked defects and resolutions for re-testing. • Designed the configuration workbook with a change control log functional design specifications for enhancements and cutover to production tasks for the HRIS Benefits team. PricewaterhouseCoopers LLP 06/2009 – 08/2009 & 10/2009 – 06/2019 Home Health and Hospice Care | Staff Augmentation • Worked through lengthy Benefits task lists; performed data cleanup, troubleshooting, and issue resolution. • Conducted review and reconfigured the Eligibility and Event Rules for Event Maintenance processing and Open Enrollment using Oracle PeopleSoft v9.2. • Collaborated with developers on existing and new benefit vendor integrations; gathered business requirements; addressed issues and pain points; created functional design specifications; and tested and tracked defects and issue resolutions. • Designed and presented an easy-to-use, repeatable checklist for the Benefits SMEs to run a successful Open Enrollment and manage year-end event maintenance coordination. Health Care Services Provider | ERP Transformation • Assisted with Benefits Administration and eBenefits implementations for 60,000 US employees using Oracle PeopleSoft v9.2. • Executed test scenarios, tracked defects, and issued resolutions for System and Parallel Testing cycles. • Tested and documented Tuition Reimbursement bolt-on. Created training materials and presented them to end-users. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 92 • Supported the manual data entry of one-time payroll adjustments; and troubleshooting benefit-related payroll errors during cutover to production and post- go-live. • Created quick reference placemats and conducted side-by-side coaching to Benefits Team. • Assisted with Open Enrollment preparation and finalization; and the generation of vendor integration files for benefit enrollment and from deduction/contributions taken. Membership Interest Group | ERP Implementation • Led the implementation of Oracle PeopleSoft v9.1 Benefits Administration and eBenefits for 1,200 employees. • Prepared the functional design specification documents for reports, vendor interfaces, conversions, and enhancements. • Tracked defects and issue resolutions through the unit, system, user acceptance, and parallel testing cycles. • Designed an automated solution for processing thirty-two leave plans every pay period after payroll confirmation. • Executed Go-Live activities and provided support for payroll processing troubleshooting benefit-related payroll error messages. • Prepared and delivered end-user training, quick reference placemats, and one-on- one coaching to SME’s. • Prepared and presented Knowledge Transfer Documents to the Third-Party Program Administrator. Federally Owned Utility | ERP Transformation • Implemented Benefits Administration and eBenefits for retirees and 14,500 employees using Oracle PeopleSoft v9.1. • Facilitated discovery sessions to gather business system requirements, document design decisions, and map business processes for future state design and build. • Supported gap analysis; highlighted current and future state, client needs, issues, and pain points, and shared industry best practices. • Created functional design documents for conversions, interfaces, extensions, customizations, and reports to address client requirements. • Defined test cases and scenarios; mapped test scenarios to Requirements Traceability Matrix; used test management tool to lead test cycles, track defects, and capture resolutions. • Leveraged US Federal Leave and the Voluntary Leave Transfer Program delivered functionality for this quasi-federal agency that followed the Office of Personnel Management guidelines. • Designed and delivered a bolt-on to manage eligibility and enrollment in medical Benefits for retirees and their eligible dependents. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 93 • Prepared and presented training materials, quick reference placemats, and one-on- one coaching to end-users. BearingPoint 08/2004 – 06/2009 Newspaper and Magazine Publishing | ERP Transformation • Led a phased rollout of Oracle PeopleSoft HCM v8.8 for eighteen business units in nine states. • Initial rollout transformed business legacy systems and paper files to Base Benefits. • Worked on the conversion validation reports; and cleaned up data issues for assigned business units. • Supported the Payroll Team on parallel testing and reconciliation tasks. • Transitioned from Base Benefits to Benefits Administration and implemented eBenefits for Open Enrollment. Restaurant Corporation | ERP Transformation • Led the Benefits Administration and eBenefits implementation for 200,000 employees using PeopleSoft v8.8. • Managed cutover to Production tasks using the Snapshot process. • Supported post-Production; prepared and presented training materials to end-users and Benefit SMEs. • Used eBenefts with EPOS IVR to communicate and capture employee elections for Open Enrollment. PeopleSoft USA, Inc. 10/1998 – 06/2004 Energy Company | ERP Implementation • Implemented PeopleSoft Benefits Administration and eBenefits v8.5 for 14,600 active, disabled, and retired employees. • Gathered business requirements, tracked decisions, and created a configuration guide. • Built configuration and managed migration to each environment. • Defined test cases and tracked defects and issue resolution. • Prepared and presented training materials to benefit SMEs. Information Technology | ERP Implementation • Reconfigured PeopleSoft Benefits Administration v8.5, implemented eBenefits and ran the Open Enrollment process for 21,000 employees. • Gathered business requirements; created and captured design decisions in a configuration guide. • Collaborated with a developer to perform event maintenance data cleanup in mass, code eBenefits for self-service employee enrollment, update vendor interfaces, and set up nightly batch process. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 94 • Prepared and finalized the Open Enrollment process. Supermarket Chain, Movie and Game Rental, Logistics, and Information Technology | Solution Center HCM Implementations • Completed four Solution Center implementations of PeopleSoft v8.x, including Base Benefits, Benefits Administration, eBenefits, COBRA/Benefits Billing, FMLA, and Retroactive Benefit Deductions for clients with non-union and union employees. • Clients accepted standard configuration, reports, and processes with limited customizations. • Built and supported management of the related technical environment, including ongoing migration of code and configuration and related validation testing in each instance off-site. • Developed a conceptual design document. • Prepared and presented training to end-users; conducted system and user acceptance testing; supported cutover to Production and post-Production tasks on- site. • Delivered a fully designed, built, and evaluated system to a client on disc. Unified Storage Solutions | ERP Implementation • Implementation lead for the PeopleSoft HRMS Benefits Administration and eBenefits v8.0. • Gathered business requirements, discussed gaps, and documented design decisions during discovery sessions. • System configured for Open Enrollment and Event Maintenance processing. • Defined and executed test cases and tracked defects and issue resolutions. • Prepared and presented training materials to end-users. • Prepared and finalized Open Enrollment and coordinated Event Maintenance processing during cutover to Production. • Provided post-Production support and assisted with troubleshooting Benefits- related payroll errors. Global Solutions and Data Collection | Base Benefits to Benefits Administration Transition • Transition lead for PeopleSoft Base Benefits to PeopleSoft Benefits Administration v8.0. • PeopleSoft eBenefits implemented for three distinct Open Enrollments. • Recorded setup and documented approved changes to the design in a configuration guide. • Collaborated with developers on data mapping, data cleanup, data exchange of dependent/beneficiary information, and employee and dependents enrollments. • Defined and executed test scenarios and cases, tracked defects and issue resolutions. • Prepared and presented training materials to end-users. • Assisted with the preparation and finalization of the multiple Open Enrollments. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 95 Waste and Environmental Services | ERP Implementation • Supported four full lifecycle implementations of PeopleSoft HRMS v7.5 Benefits Administration for 55,000 non-union and union employees working in the United States, Puerto Rico, and Canada. • Recorded setup and documented approved changes in the configuration guide. • Defined test scenarios and cases, tracked defects and issue resolutions. • Developed an approach to reprocess disconnected Open Enrollment events; and reload elections from an external vendor file. • Assisted in troubleshooting benefit-related payroll errors. EDUCATION & PROFESSIONAL DEVELOPMENT Education: University of Hawaii at Manoa, USA, 1984 Bachelor of Business Administration, Human Resource Management Certifications: • Oracle Benefits Cloud 2024 Certified Implementation Professional • Oracle HCM Cloud Benefits Explorer Badge | 2022 • Oracle Global Human Resources Cloud | 2017| 2018 • Workday HCM Services Fundamentals | 2020 • Workday HCM Services Core | 2020 • Workday Benefits | 2020 • Workday Core Compensation | 2020 DINESH KRISHNAN – TECHNICAL CONSULTANT EXPERIENCE SUMMARY Dinesh has over seventeen (17) years of IT professional experience with strong acumen in Oracle’s on-premises and Cloud HCM and ERP applications. Dinesh has managed complex development, package, and maintenance projects in a distributed delivery environment with multiple sites. Dinesh has strong technical knowledge in all phases of enterprise system development including requirements definition, design, configuration, implementation, testing and production support in modules like Accounts Payables, Purchasing, PeopleSoft General Ledger, Travel & Expenses. PROJECT EXPERIENCE Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 96 As a Consultant and a Technical Manager, Dinesh has provided technical and business process expertise across Graviton’s all lines of business (PeopleSoft, Oracle Cloud, FI$Cal). Dinesh has led efforts in data conversion, interface development, extension development, report writing, and complex configurations such as workflow and data analytics to transition customers and their business processes to the software application. Dinesh as a Technical Project Manager for multiple projects provided his expertise in project planning, task effort estimation, resource management, forecasting, quality management, risk review, scope management and service line reporting. Monterey County, CA Technical Lead/Manager | Oracle Cloud Implementation – ERP and HCM October 2023 – Present Technical Manager for the City of Westlake project. Leads technical efforts and oversee the development of interfaces and extensions for the various financial transactions. Key implementation tasks include the following: • Lead the technical implementation of CEMLI deliverables for Human Capital Management (HCM) modules. • Design and implement third-party integrations with service providers, including CalPERS (Pension Retirement interfaces), Meditech (Payroll Costing), Nationwide (Benefits) and EDD (Quarterly Tax Filing). • Design custom applications using SaaS native Oracle Visual Studio (VBS) for implementing custom workflow in Accounts Receivables for Standard and Miscellaneous Receipts. • Develop Sympro and WinCAMS integrations leveraging FBDI (File Based Data Interfaces) and complex transformations built in Oracle Integration Cloud (OIC) and Autonomous Database (ATP). • Implement Single Sign-On (SSO) for Oracle Fusion, federating with Azure Entra ID. • Implement bank integrations to Wells Fargo and Bank of America for Bank Statement Reconciliation and Direct Deposit interfaces. City of Westlake, OH Technical Lead/Manager – Oracle ERP and HCM September 2024 – Present Technical Manager for the City of Westlake project. Leads technical efforts and oversees the technical configurations, development of interfaces and extensions, build integrations for the various financial transactions. Key implementation tasks include the following: • Lead the technical effort for Interface development for Finance transactions such as – Invoices, Inventory Items, General Ledger and Cash Management • Involve in crosswalk mapping design from AS400 to Oracle Chart of Accounts for legacy interfaces. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 97 • Oversee development of extension objects VBCS – PaaS product suite for Payroll to Projects Cost Allocation. • Review and ensure that the technical deliverables are delivered on time and meet quality standards. • Participate in design discussion of other technical initiatives such as – Purchase Order punchout, Oracle Digital Assistant and Single Sign-On implementation. City of Redding, CA Technical Lead/Manager – Oracle ERP, EPM and HCM January 2023 – September 2024 Served as the Technical Manager for the City of Redding project. Led technical efforts and oversee the development of interfaces and extensions for the various financial transactions. Key implementation tasks included the following: • Led the technical effort for Interface development for Finance transactions such as – Invoices, Inventory Items, General Ledger, and Cash Management. • Involved in crosswalk mapping design from AS400 to Oracle Chart of Accounts for legacy interfaces. • Oversaw development of extension objects VBCS – PaaS product suite for Payroll to Projects Cost Allocation. • Reviewed and ensured that the technical deliverables are delivered on time and meet quality standards. • Setup secure transmission of bank integration using PGP encryption and SSH keys. • Participate in design discussion of other technical initiatives such as – Purchase Order punchout, Oracle Digital Assistant and Single Sign-On implementation. County of Yamhill, OR Technical Manager – Oracle ERP, EPM and HCM October 2022 – May 2023 Served as the Technical Manager for the Yamhill County project, Dinesh has led technical efforts and oversee the development of interfaces and extensions for the various financial transactions. Key implementation tasks included the following: • Lead the technical effort for Interface development for Finance transactions such as – Invoices, Inventory Items, General Ledger and Cash Management. • Involve in crosswalk mapping design from AS400 to Oracle Chart of Accounts for legacy interfaces. • Oversee development of extension objects VBCS – PaaS product suite for Payroll to Projects Cost Allocation. • Review and ensure that the technical deliverables are delivered on time and meet quality standards. • Setup secure transmission of bank integration using PGP encryption and SSH keys. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 98 • Participate in design discussion of other technical initiatives such as – Purchase Order punchout, Oracle Digital Assistant and Single Sign-On implementation. State of California (FI$Cal), CA Consultant – Oracle/PeopleSoft ERP January 2020 – October 2022 As a Consultant at the FI$Cal project, Dinesh was responsible for the design, implementation, and support of the Asset Management and Lease Administration modules and took care of interface development, extension development, report writing, and complex configurations. Key implementation tasks included the following: • Designed and implemented State of Cash Accountability for State Controller’s Office for Treasury cash accounting. • Designed complex extensions, cash accountability reports and reconciliation dashboards for accounts payable and accounts receivable. • Assisted end users with integration testing and user acceptance testing for enhancements related to cash accountability procedures. • Provide postproduction support and resolve issues related to reconciliation between modified Accrual and CASH ledgers. • Supported Asset Management and Lease Administration modules for complex extensions and reporting deliverables. • Implemented GASB87 and GASB96 procedures for Lease Administration modules, for GAAP based ledger reporting. • Implemented journal interfaces from Modified Accrual and Department Adjust ledgers to Budgetary Legal ledgers for agency reconciliation. • Implemented extension to populate GAAP and GAAP government-wide ledgers with Lease Accounting transactions from Department Adjust Ledgers for GASB96 reporting. San Joaquin County, CA Consultant Oracle/PeopleSoft ERP and HCM January 2019 – January 2020 During his tenure with San Joaquin County, Dinesh provided integration and reconciliation support to PeopleSoft HR, Time & Labor, Absence Management and Financial modules. Key tasks included the following: • Supported new feature initiatives for PeopleSoft HR, Time & Labor, Absence Management and Financial modules. • Designed and implemented custom forms to replace paper-based documentation to provide centralized document management and audit trail. • Supported Time & Labor to Project Costing integration and reconcile labor and supplemental pay against Labor cost collection. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 99 • Developed permanent fixes to resolve user pain points encountered with everyday operations as a continuous improvement initiative. City of Seattle, AZ Technical Project Lead | PeopleSoft Reimplementation 9.2 August 2016 – December 2018 During his tenure with the City of Seattle, Dinesh worked as a Technical Project Lead for the PeopleSoft Reimplementation 9.2. His key technical tasks included the following: • Responsibilities included designing RICE implementation approach and plans, effort estimation, resource utilization, managing RICE specification pipeline and forecasting supply/demand. • Strategized application rollout and post-implementation system stabilization plans. • Documentation of multiple high-dollar deliverables. • Planned packaged delivery of RICE to support implementation phases. • Reviewed/QA development work items and assist junior team members. • Conducted systematic business owner review sessions for technical tracks – reporting, security and portal solution. • Manage technical testing phases – integration, performance, and intrusion testing. • Acted as a defect fix lead for testing phases. • Prepared deployment and contingency plans. • Coordinated and planned knowledge sharing between consultants and client technical team. City of Sacramento, CA Functional Consultant | Travel and Expenses Implementation November 2015 – July 2016 During his tenure with the City of Sacramento, Dinesh worked as a Functional Consultant with the City and was responsible for designing, configuring, implementing, testing and deploying an implementation of the Travel and Expenses module. Key functional tasks included the following: • Designed, configured, implemented testing and deployed travel and expenses solutions. • Developed Work Centers, setting up HCM interface and, GSA interface for location Per Diems. • Designed and implemented complex AWE rules for Travel and Expense approvals. • Designed and provisioned end-user security. • Enabled and prototyped fluid interface for travel and expenses central entry. • Coordinated and assisted trainers with change management for end users to enable the transition from paper-based to system-based expense reporting. • Provided post-production support and resolved user queries and incidents. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 100 • Designed transition plan and handoff travel & expenses system to O&M during warranty phase. Accenture Technical Project Lead July 2006 - October 2015 State of California Technical Project Lead January 2014 – October 2015 • Acted as a Technical Project Lead to facilitate implementation and support of one of the largest PeopleSoft Financials implementations in Public Services domain. • Responsibilities included project planning, task effort estimation, resource management, forecasting, quality management, risk review, scope management and service line reporting. • Defined the service management processes between offsite and onsite co- ordinations. • Acted as the change approver for enhancements and defects. • Assisted client leadership with arriving at baseline for SLAs during stabilization/warranty support period. • Modules handled include- GL, AP, PO, AR, BI. • Presented design and training workshops to client support team. USAA – Insurance Finance Technical Lead Financials and SRM modules August 2012 – December 2013 • Responsible for effort estimation, resource utilization, Scope management and risk review. • Responsibilities included driving day to day status reporting between offshore- onshore teams. • Responsibilities included designing, build and testing of PeopleSoft deliverables. • Designed and built complex interfaces from HR payroll to General Ledger for monthly accrual and reversals. • Modules handled include- AP, GL and HR payroll. • Followed Agile methodology and acted as the scrum master for daily KanBan status reporting. Verizon Wireless Conversion SME February 2012 – July 2012 • Was a Conversion SME in the PeopleSoft upgrade from Ver.8.4 to 9.1. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 101 • Responsibilities included designing functional approach, executing custom PeopleSoft data conversion, resolving data fallouts and validating converted 9.1 data. • SME for GL conversion and cutover activities. • Coordinated with business users for the mapping/conversion of GL transactional and configuration data including Allocations, Chart fields and trees. • Modules handled include- GL, PC, KK, PO and AP. Duke Energy PeopleSoft GL Developer October 2011 – January 2012 • Responsibilities included designing the approach for GL Code block translation mapping, Multicurrency and Allocation steps. • Devised migration strategies for code block configurations (using XLtoCI), translation mapping elements, Allocation setup (ACTUAL/BUDGET) and trees. • Assisted functional users with regressive allocations testing. • Performance tuning ACTUALS and BUDGET allocation batch schedules, and conversion journals. EDUCATION & PROFESSIONAL DEVELOPMENT Education: Anna University, India Bachelor’s Degree in Engineering, Computer Science and Engineering Certifications: • Oracle Financials Cloud: Payables 2019 Certified Implementation Specialist • Oracle Global Human Resources Cloud 2019 Certified Implementation Specialist • Oracle Cloud Platform Application Integration 2019 Certified Associate SAUNAK PATEL – TECHNICAL CONSULTANT EXPERIENCE SUMMARY Dedicated professional with 17+ years of extensive expertise in managing all aspects of projects relating to Oracle HCM Cloud with attention to requirements definition, prototyping, proof of concept, design, development, testing, and maintenance. Adept at implementing and supporting Oracle HCM Cloud applications covering all modules, including Core HR, Benefits, Payroll, Time and Labor, Absence Management & Talent Management effectively. Proven ability to coordinate with cross-functional teams across different HR functional areas to document business requirements and identify best practices to implement technical solutions. Expertise in maintaining a hands-on role to Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 102 ensure the accuracy of crucial deliverables within deadlines. Adept at leveraging skills and talents to realize operational and technological solutions for effective workflow. PROJECT EXPERIENCE As an Oracle Cloud Sr. Technical Consultant Saunak has provided Oracle Cloud HCM technical and business process expertise to Graviton’s local government customers. Saunak has formulated data conversion and integration strategy for HCM cloud applications tailored to Graviton clients’ needs. Saunak has served as mentor for Client and Graviton project team members, sharing industry best practices in Oracle Cloud migrations, integrations, extensions, and fast formulas. In addition to his technical leadership, Saunak exhibits a deep understanding of the end-to-end business process and the downstream impact of configuration and data management design decisions. Saunak has led functional design activities including conference room pilots and business process discovery sessions. City of Springfield, OH Sr. Technical Consultant | Oracle Cloud Implementation – HR, Benefits and Payroll July 2023 – Present Technical Lead for the implementation of Oracle Cloud HCM for the City. Responsible for performing assigned technical conversion, reporting, integration, and fast formula development. In addition, Saunak mentored all Graviton technical consultants to ensure Oracle Cloud development best practices were being followed. Key implementation tasks include the following: • Participate in data mapping between legacy application and Oracle HCM Cloud. • Acquire and implement Oracle HCM Communicate to facilitate effective organization-wide communication with all impacted employees. Collaborate closely with business stakeholders to ensure that the communication was clear, targeted, and aligned with organizational objectives. • Build a conversion automation tool and strategy to reduce turnaround time for each conversion cycle. Create a reusable spreadsheet template and methodology for Workforce Structure Data Conversion, Worker Data Conversion, Contact Data Conversion, and Payroll Costing Data Conversions. • Design and develop conversion reports to validate conversion integrity of various business objects. Maintain and report data conversion statistics to management and project team members at every step of the conversion process. • Implement benefits configurations with custom fast formulas as per customer specifications based on a series of discovery sessions. • Collaborate with other project team members including functional team members to understand the impact of configurations on data conversions and/or integrations. • Configure Broadbean integration to post external jobs to various Job Boards. • Design on-boarding and off-boarding journeys with native Oracle Cloud HCM e- signature support for smooth online on-boarding and off-boarding processes for the City. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 103 • Implement the custom ESS process data security policies in COS ESS Administrator Role to enable access to view the output file for an ESS process initiated by another user. • Assist Cityworks in implementing REST APIs for the HCM application. • Tailor the pay slip format to meet specific client requirements, incorporating comprehensive sections for displaying earnings, deductions, taxes, absences, and other pertinent information. This customization ensures that the pay slip aligns precisely with the client's needs and expectations. • Tailor benefits enrollment confirmation statements to meet specific requirements. • Customize enrollment kit reports in accordance with business needs. • Personalize benefits self-service pages to align with business requirements. • Adapt payroll pay slips to meet business specifications. • Customize payroll paychecks to adhere to business requirements. • Collaborate with offshore technical team members to facilitate designing and debugging benefits fast formulas. Monterey County, CA Sr. Technical Consultant | Oracle Cloud Implementation – HR, Benefits and Payroll March 2024 – December 2024 Senior Technical lead for the implementation of Oracle Cloud HCM for the County. Responsible for performing assigned reporting and integration and ensuring the project has the latest features from the quarterly Oracle release. In addition, Saunak mentored all Graviton technical consultants to ensure Oracle Cloud development best practices were being followed. Key implementation tasks included the following: • Utilized various scenarios to demonstrate the full range of features offered by Oracle HCM Journey, showcasing its potential to clients and helping them understand how these features can address their specific needs and improve their HR processes. • Participated in Monterey integration meetings with the technical team. • Reviewed legacy specifications and drafted Oracle specifications for client discussions. • Assisted the HR team in designing and implementing the onboarding journey. • Supported the Benefits team in designing and implementing the life event workflow. • Developed a macro-enabled Excel template to generate HDL files for user-defined data loads. • Implemented a proof of concept (POC) for the HBD12 form and presented it to the client. Tulare County, CA Sr. Technical Consultant | Oracle Cloud Implementation – HR, Time and Absences, Payroll and Benefits January 2024 – December 2024 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 104 Technical Lead for the implementation of Oracle Cloud HCM for the County. Responsible for performing assigned technical conversion, reporting, integration, and environment management. In addition, Saunak mentored all Graviton technical consultants to ensure Oracle Cloud development best practices were being followed. Key implementation tasks included the following: • Orchestrated the TCERA Retirement Integration, establishing an outbound integration between Oracle and the TCERA Retirement system. This integration facilitated the seamless exchange of TCERA contributions on a per-pay-period basis, ensuring accurate and timely processing of retirement-related transactions. • Implemented the InTime Integration, a critical inbound integration linking Oracle with the InTime application. This integration enabled the importation of timecards and absence information into Oracle, enhancing the efficiency and accuracy of workforce management processes. • Executed the COBRA OnQue integration, an outbound integration between Oracle and the COBRA OnQue application. This integration streamlined the export of data necessary for COBRA enrollments, ensuring compliance and accuracy in benefits administration. • Managed the MyWorkPlace integration, an inbound integration connecting Oracle with MyWorkPlace to import benefits enrollment data on a weekly basis. This integration facilitated the seamless transfer of crucial benefits information, supporting effective benefits administration and employee management. • Oversaw the WinCAMS Integration, a comprehensive inbound and outbound integration between Oracle and the WinCAMS system. This integration facilitated the import and export of timecard information, optimizing time tracking processes and ensuring accurate payroll calculations and reporting. • Designed and Implemented Complex Integrations and Utilities: o Led the design and execution of a sophisticated outbound integration between Oracle and CPAS to seamlessly transmit TCERA Retirement data. Collaborated closely with business stakeholders to thoroughly differentiate between data-related issues and integration challenges, ensuring that each was addressed with precision and efficiency. o Architected the TCERA Retirement Panel for managing person-specific extra information within Oracle, including the successful conversion and loading of legacy data. This effort ensured that critical historical data was preserved and integrated into the new system, supporting both conversion validation and ongoing data maintenance. Enhanced reporting was provided to give insight into data conversion. o Enhanced the TCERA Payroll process by updating fast formulas to meet evolving business requirements, thereby improving the accuracy and reliability of payroll calculations. o Developed and implemented four department-specific Excel utilities for RMA, GSA, Solid Waste, and Ag departments. These utilities facilitate the seamless Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 105 import of CSV data from the WinCAMS system into Oracle with real-time processing capabilities. The utilities also provide immediate success or error status feedback and detailed error descriptions, enabling quick troubleshooting. This innovative solution allows for corrections to be made directly in the spreadsheet, streamlining the reload process for errored records and minimizing the need for back-and-forth communication with WinCAMS for data corrections. • Actively contributed to the design and discussion of internal MyWorkplace integration, working collaboratively with team members. • Assisted the Benefits team in modifying benefits reports. • Helped the client automate the IDM report and integrate Questys. • Provided post-go-live support for various client issues. City of Redding, CA Sr. Technical Consultant | Oracle Cloud Implementation – GL, HR and Payroll March 2023 – December 2024 Technical Lead for the implementation of Oracle Cloud HCM for the City. In that role, he was responsible for performing assigned application configuration, technical conversion, reporting, integration, and extension development. Key implementation tasks included the following: • Designed a Proof of Concept (POC) showcasing a continuing education program through Oracle Journey, incorporating native electronic signature functionality. • Designed and developed conversion reports to validate conversion integrity of various business objects. • Achieved the creation of a smooth, automated integration between the ERP and Dossier Accounting system, leveraging Oracle Integration Cloud services. • Delivered a comprehensive presentation to Redding HR, showcasing the features and functionality of Oracle HCM Journeys. This presentation provided valuable insights into how Journeys can be leveraged to enhance employee experiences, streamline processes, and achieve HR goals. • Provided expert support in modifying existing Journeys to meet evolving business requirements and ensured that the Journeys were customized and optimized to align with the specific needs of the organization, contributing to the overall success and satisfaction of end users. • Evaluated the feasibility of requested pay slip changes. • Developed a spreadsheet loader template for COLA changes and demonstrate its functionality to the client. Yamhill County, OR Sr. Technical Consultant | Oracle Cloud Implementation – HR, Benefit and Payroll July 2022 – December 2024 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 106 Technical Lead for the implementation of Oracle Cloud HCM for the County. Responsible for performing assigned technical conversion, reporting, integration, and fast formula development. In addition, Saunak mentored all Graviton technical consultants to ensure Oracle Cloud development best practices were being followed. Key implementation tasks included the following: • Participated in data mapping between legacy application and Oracle HCM Cloud. • Designed and developed conversion reports to validate conversion integrity of various business objects. • Introduced a tailored access tool for seamless comparison of GEMS and Oracle files, dramatically reducing the time required from several hours to less than 2 minutes. • Demonstrated foresight by designing the interface with reusability in mind, facilitating its deployment for multiple integrations, including the Redding Vantage Care Integration, Yamhill VEBA, and Yamhill FSA/DCFSA integration. • Innovatively developed a bespoke pay slip solution with a streamlined process for effortless customization. • Paycheck: Devised a tailored paycheck system and simplified the customization process for effortless implementation directly on a local machine, eliminating the need for imports into the application. Achieved a seamless approval process with the bank for checks from the TEST environment, eliminating the need for back-and-forth exchanges. • Developed a tailored Business Intelligence (BI) solution for the generation of positive pay files specifically tailored for US Bank, with the flexibility to be easily adapted for other clients utilizing US Bank with minimal adjustments. • Delivered expert consultation in the field of subject matter expertise during HR data conversion and system implementation. • Supported the technical team in implementing Oracle recommendations to optimize PERS integration. • Completed PERS Integration, successfully engineered a scalable, standardized, and user-friendly integration solution with the PERS system, ensuring fast and dependable performance. Achieved a significant enhancement in interface execution time, reducing it to under 2 minutes. • Implemented benefits configurations with custom fast formulas as per customer specifications based on a series of discovery sessions. • Collaborated with other project team members including functional team members to understand the impact of configurations on data conversions and/or integrations. Weber County, UT Sr. Technical Consultant | Oracle Cloud Implementation - HCM March 2022 – October 2024 Technical Lead for the implementation of Oracle Cloud HCM for the County. Responsible for performing assigned technical conversion, reporting, integration, and fast Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 107 formula development. In addition, Saunak mentored all Graviton technical consultants to ensure Oracle Cloud development best practices were being followed. Key implementation tasks included the following: • Participated in data mapping between legacy application and Oracle HCM Cloud. • Built a conversion automation tool and strategy to reduce turnaround time for each conversion cycle. Created a reusable spreadsheet template and methodology for Workforce Structure Data Conversion, Worker Data Conversion, Contact Data Conversion, and Payroll Costing Data Conversions. • Designed and developed conversion reports to validate conversion integrity of various business objects. • Maintained and reported data conversion statistics to management and project team members at every step of the conversion process. • Implemented benefits configurations with custom fast formulas as per customer specifications based on a series of discovery sessions. • Designed on-boarding and off-boarding journeys with native Oracle Cloud HCM e- signature support for smooth online on-boarding and off-boarding processes for the County. • Collaborated with other project team members including functional team members to understand the impact of configurations on data conversions and/or integrations, • Collaborated with offshore technical team members to facilitate the completion of joint technical development duties. • Configured Broadbean integration to post external jobs to various Job Boards. • Assisted the client with pay method report issues. • Supported department tree updates due to organizational changes. City of Lincoln/Lancaster County, NE Sr Technical Consultant | Oracle Implementation Assessment - HCM March 2022 – Present Technical Lead for the assessment of the City and County implementation of the Oracle Cloud HCM system by a previous systems integrator. Responsible for analyzing technical development items, functional configurations and business processes, and implemented operations plans and procedures. Saunak led the Graviton team in the development of recommendations for system remediations, business process changes, and operational procedures. Key implementation tasks included the following: • Organized and facilitated a series of onsite and offsite discovery sessions for the Oracle HCM Cloud Benefits Implementation assessment. • Suggested industry standards and best practices to overcome implementation and operational issues. • Designed and developed a custom benefits enrollment report with dependent information to support the Open Enrollment process. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 108 • Supported and provided guidance on day-to-day Benefits enrollment and setup issues. • Designed a custom security matrix report to help county to understand their existing security issues and the best practice changes required to resolve those issues. • Assigned lead duties in the implementation of the Benefits remediation tasks to redesign and reimplement the Oracle HCM Cloud Benefits module for the City and County. • Assisted the client in resolving technical tickets. • Supported the development of an in-house utility for suspending user accounts and resetting passwords in non-production environments. • Helped clean up security roles and policies. Mariposa County, CA Sr. Technical Consultant | Oracle Cloud Production Support - HCM March 2022 – Present Senior Technical Consultant to provide support to the County and its implementation of Oracle Cloud HCM. Led in implementing business process and configuration changes to stabilize and improve the County’s utilization of the Oracle Cloud Benefits module. Key production support tasks included the following: • Configured and supported Benefits Open Enrollment end to end. • Created custom benefits enrollment report to provide 360-degree views of employee enrollment. • Supported and provided guidance on day-to-day Benefits enrollment and setup issues. • Configured the Oracle HCM Cloud Benefits system to enable employee self-service benefits transaction for ease of use. Cognizant Technologies Solutions Manager, Principal Consultant, and Technical Architect May 2012-March 2022 • Provided technical services by understanding project needs to define system specifications on new installations, expansions, and migrations. • Assisted in complex service activities of products, including capacity analysis, database sizing requirements, upgrade, distinctive feature implementation, and live troubleshooting while communicating system requirements to software development teams. • Provided support for specialized activities, including network monitoring, system installation, upgrades or downgrades, system migrations, cutovers, troubleshooting, provisioning solutions, feature activation, custom scripts creation, and scaling while coordinating with clients to ensure technical compatibility with third-party products. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 109 • Performed network nodes' integration, oversee assigned programs, and effectively communicate with internal and external customers in a multiple project environment. • Addressed technical concerns and ideas, ensure the implementation of agreed architecture and infrastructure, and monitor systems to ensure alignment with user needs and business goals. EDUCATION & PROFESSIONAL DEVELOPMENT Education: Gujarat University, India, 2005 Bachelor’s degree in Computer Engineering. Certifications: • Oracle Benefits Cloud | 2020 • Certified Implementation Specialist | Oracle | 2021 • Oracle Payroll Cloud 2020 Certified Implementation Specialist | Oracle | 2021 • Oracle Global Human Resources Cloud | 2017|2018|2020 • Certified Implementation Specialist | Oracle | 2018 | 2019 | 2021 • Oracle Workforce Compensation Cloud | 2017 • Certified Implementation Specialist Oracle | 2018 • Oracle Peoplesoft Human Resources 9 Consultant Certified Expert | Oracle | 2013 • Oracle PeopleTools 8 Application Developer Certified Expert | Oracle | 2012 CHARU VIJ – TECHNICAL CONSULTANT EXECUTIVE SUMMARY Charu has 16 years of experience working in a variety of roles where she has regularly interfaced with key project stakeholders, providing resourceful and effective solutions for a wide range of business processes. Throughout her career Charu has successfully engaged in the planning, design, development, and implementation of end-to-end integrated solutions, organizational rollouts, continuous improvement projects, consulting services, and operations & maintenance support. Oracle Cloud Technical Expertise – Charu has expert level knowledge of Fast Formulas for all Cloud HCM modules, Time and Labor Rules, HCM Extract. SQL, PeopleSoft Absence Formulas, and OTBI. Charu is experienced in the development lifecycle of Oracle Cloud CEMLI (Configuration, Extension, Modification, Localization, and Integration). In addition, Charu has developed expertise in Oracle Integration Cloud. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 110 Oracle Cloud Functional Experience – Charu has expert level knowledge of the Oracle Cloud HCM suit of modules, with a particular focus on Time & Labor and Absence Management. PROJECT EXPERIENCE As an Oracle Cloud Sr. Technical Consultant, Charu has provided Oracle Cloud HCM technical and business process expertise to Graviton’s local government customers. Charu is well versed in the Oracle Cloud technical development tools to develop integrations, conversion, and extensions. Charu has extensive experience in developing fast formulas and configuring workflows and security in the Oracle HCM Cloud. In addition to her technical skills, Charu has a deep understanding of the end-to-end Time and Absence business processes and the downstream impact configuration and data management application design decisions may have on payroll processing. Charu has led Time and Absence functional design activities including conference room pilots and business process discovery sessions. County of Monterey, CA (HCM implementation) – Time and Labor, Absence Techno function lead Dec2024 – Present • Lead the CRP sessions, workshops and Design session for Time and Absence to Payroll. • Implementing simplified and easy maintainable solutions for highly complex requirements of the MOU’s. • Configurating and developing using Oracle recommended best practices. • Developing Innovative solutions utilizing different cloud applications and tools. • High complexity Time and Labor fast formulas for different FLSA periods, Overtime, Shift rules, Rounding rules, Compensatory Time off. • Configured Time layout, entry and Processing profiles based on HCM group. Redwood, Unified Layouts, Timecards, Custom Time Attributes, Time Balance definitions. • Integrated 3rd party Time Collection Devices to Oracle Cloud system utilizing RESTAPI’s and setting up Web Clocks. • Developed Oracle Payroll, Payroll Access to HR fast formula on Payroll side. • Payroll to Timecard integration, introducing Cost Allocation Key Flex fields on Timecard. • Timecard to Project Costing Integration utilizing OIC, PaaS • Absence Costing Integration to Payroll, Cost allocation chart fields as Descriptive Flex fields. • Setting up various Absence Plans – Accrual Plans, Qualification Plans, No Entitlement, Agreement plan, Compensatory Plan, Absence Reason, and Certification. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 111 • Setting up Extended Absence plans like FMLA, CFRA, OFLA that can be linked to other Absences like Sick, Vacation. • Absence Fast formulas, accrual, Type validation, Absence rates, payouts, workers compensation. Tulare County, CA (HCM implementation & support) – Time and Labor, Absence Techno function lead June 2023 – Present • Lead the CRP sessions, workshops and Design session for Time and Absence to Payroll. • Implementing simplified and easy maintainable solutions for highly complex requirements of the MOU’s. • Configurating and developing using Oracle recommended best practices. • Developing Innovative solutions utilizing different cloud applications and tools. • High complexity Time and Labor fast formulas for different FLSA periods, Overtime, Shift rules, Rounding rules, Compensatory Time off. • Configured Time layout, entry and Processing profiles based on HCM group. Redwood, Unified Layouts, Timecards, Custom Time Attributes, Time Balance definitions. • Integrated 3rd party Time Collection Devices to Oracle Cloud system utilizing RESTAPI’s and setting up Web Clocks. • Developed Oracle Payroll, Payroll Access to HR fast formula on Payroll side. • Payroll to Timecard integration, introducing Cost Allocation Key Flex fields on Timecard. • Timecard to Project Costing Integration utilizing OIC, PaaS • Absence Costing Integration to Payroll, Cost allocation chart fields as Descriptive Flex fields. • Setting up various Absence Plans – Accrual Plans, Qualification Plans, No Entitlement, Agreement plan, Compensatory Plan, Absence Reason, and Certification. • Setting up Extended Absence plans like FMLA, CFRA, OFLA that can be linked to other Absences like Sick, Vacation. As a technical consultant for the Tulare County project, Charu demonstrated expertise in Fast Formulas, HCM extract, OTBI, HCM data Loader, and Oracle Integration Cloud (OIC). Key technical tasks included the following: • Designed and implemented Fast Formula across all HCM modules. • Worked on CGI interface for Payroll Costing. • Develop analysis reporting in OTBIS using Oracle Cloud subject areas. The analytics were displayed in BI Publisher reports as well as Oracle Cloud infolets. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 112 • Implemented Flex Fields, Descriptive Flex Fields, Time and Labor Rules, HDL, Payroll Batch Loader, and Oracle BI Reports. • Implemented Workflow Approval Rules. • Configured all aspects of security, including security profiles, person security profiles, areas of responsibility, and data security. • Also, designed and setup data security for reports based off of subject area, and implemented global search security. Weber County, Utah (HCM Implementation) – Sr. Technical and Functional Consultant | Oracle Cloud Implementation Assessment – Time & Labor, Absence Management October 2021 – Present Serves as both technical consultant and functional consultant. As a functional consultant, work closely with County business team members to design, configure and test all elements of the Oracle Cloud Time & Labor and Absence Management modules. Key functional tasks include the following: • Configure time entry layout components, layout sets, worker time entry, and processing profile. Creating rules and rule templates and fast formulas. • Configure FLSA and overtime rules for 7 Day FLSA and 14 Day FLSA. • Configure shift differential, overtime shift differential, Web Clock rounding rules • Configure shift, patterns, and work schedules. • Configure Web Clock, shift timecard templates. • Create Payroll elements for Time and Labor and Absence Management • Design and implement the County’s absence plans including Accrual Plans, Qualification Plans, No Entitlement, Agreement plan, Absence Reason, and Certification. • Design and implement the County’s extended absence plans such as FMLA, CFRA, Military that can be linked to other Absences like Sick, Vacation. As a technical consultant for the Weber County project, demonstrate expertise in Fast Formulas, HCM extract, OTBI, HCM data Loader, and Oracle Integration Cloud (OIC). Key technical tasks include the following: • Design and implement Fast Formula across all HCM modules. • Develop time data integration with Weber County’s Financial (Munis) integration utilizing PaaS environment. • Utilize HCM Extract to distribute Payroll Cost Projects, tasks, and Time Elements. • Develop analysis reporting in OTBIS using Oracle Cloud subject areas. The analytics were displayed in BI Publisher reports as well as Oracle Cloud infolets. • Leverage Sandbox mode to developed page structure customizations Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 113 • Implement Flex Fields, Descriptive Flex Fields, Time and Labor Rules, HDL, Payroll Batch Loader, and Oracle BI Reports. • Implement Workflow Approval Rules across all modules in both HR /Finance. • Configure all aspects of security, including security profiles, person security profiles, areas of responsibility, and data security. • Design and setup data security for reports based off subject area and implement global search security. • Configure location-based IP security for Oracle web clock access that removed dependence on 3rd party time collection devices. City of Lincoln and Lancaster County, Nebraska Sr. Technical and Functional Consultant | Oracle Cloud Implementation Assessment – Time & Labor, Absence Management January 2022 – Present Serves as both technical consultant and functional consultant supporting the City and County’s Oracle Cloud HCM implementation. Key functional tasks include the following: • Provide production support and conduct knowledge transfer to City and County team members supporting the Time and Labor, Absence Management, and Payroll modules. • Provide production support to test, troubleshoot, and remediate technical production issues using Fast Formulas, HCM extract, OTBI, HCM data Loader, Security, and Workflow. • Provide standing knowledge transfer sessions to train City and County team members on how to troubleshoot and support Oracle HCM Cloud. Provides in- depth explanations, links to Oracle content, and tailor-made training materials to the City and County attendees. Yamhill County, Oregon Sr. Technical and Functional Consultant | Oracle Cloud Implementation – Time & Labor, Absence Management February 2022 – Present Serves as both technical consultant and functional consultant. As a functional consultant, work closely with County business team members to design, configure and test all elements of the Oracle Cloud Time & Labor and Absence Management modules. Key functional tasks include the following: • Configure time entry layout components, layout sets, worker time entry, and processing profile. Create rules and rule templates and fast formulas. • Configure FLSA and overtime rules. • Configure shift, patterns, work schedules, and set up Web Clock, shift timecard templates. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 114 • Create Payroll elements for Time and Labor, Absence, Benefits and Compensation. Set up Payroll Costing and earning and deduction elements and balance definitions. • Configure County absence plans including Accrual Plans, Qualification Plans, No Entitlement, Agreement plan, Absence Reason, and Certification. • Configure County Extended Absence plans such as FMLA, CFRA, and Military that can be linked to other Absences like Sick, Vacation. As a technical consultant for the Yamhill County project, demonstrate expertise in Fast Formulas, HCM extract, OTBI, HCM data Loader, and Oracle Integration Cloud (OIC). Key technical tasks include the following: • Design and implement Fast Formula across all HCM modules and Time and Labor Rules. • Develop an HCM Extract to distribute Payroll Costs to different Projects, tasks, and Time Elements. • Using OTBI, develop analysis reports using subject areas, with output created in BI Publisher and Infolets. • Implement Flex Fields, Descriptive Flex Fields, Time and Labor Rules, HDL, Payroll Batch Loader, and Oracle BI Reports. • Implement workflow approval rules across all modules in both HCM and ERP. • Configure all aspects of security, including security profiles, person security profiles, areas of responsibility, and data security. • Design and setup data security for reports based off of subject area and implement global search security. Mariposa County, California Sr. Technical and Functional Consultant | Oracle Cloud Implementation – Time & Labor, Absence Management April 2020 – Present Served as both technical consultant and functional consultant. As a functional consultant, work closely with County business team members to design, configure and test all elements of the Oracle Cloud Time and Labor and Absence Management modules. Key functional tasks include the following: • Configure time entry layout components, layout sets, worker time entry, and processing profile. Created rules and rule templates and fast formulas. • Configure FLSA and overtime rules for 7 Day FLSA, 28 Day FLSA and 9-80. • Configure shift, patterns, and work schedules. • Configure Web Clock, and shift timecard templates. • Create Payroll elements for Time and Labor, Absence, Benefits and Compensation. Set up Payroll Costing, earning and deduction elements and balance definitions. • Configure County Absence Plans including Accrual Plans, Qualification Plans, No Entitlement, Agreement plan, Absence Reason, and Certification. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 115 • Configure County Extended Absence plans such as FMLA, CFRA, Military that can be linked to other Absences like Sick, Vacation. As a technical consultant for the Mariposa County project, demonstrate expertise in Fast Formulas, HCM extract, OTBI, HCM data Loader, and Oracle Integration Cloud (OIC). Key technical tasks include the following: • Design and implement Fast Formula across all HCM modules and Time and Labor Rules. • Develop an HCM Extract to distribute Payroll Costs to different Projects, tasks, and Time Elements. • Using OTBI, develop analysis reports using subject areas, with output created in BI Publisher and Infolets. • Leverage sandbox mode to implement page structure customizations. • Implement Flex Fields, Descriptive Flex Fields, Time and Labor Rules, HDL, Payroll Batch Loader, and Oracle BI Reports. • Implement workflow approval rules across all modules in both HCM and ERP. • Configure all aspects of security, including security profiles, person security profiles, areas of responsibility, and data security. • Design and setup data security for reports based off subject area and implement global search security. • Develop CalPers enrollment and payroll contribution interfaces using HCM Extracts in XSL FO formats. • Implement workflow approval rules across all modules in both HCM and ERP. • Configure all aspects of security, including security profiles, person security profiles, areas of responsibility, and data security. The Organization of American States (OAS), Washington D.C. Technical and Functional Lead | Oracle Cloud Implementation - Absence Management December 2018 – April 2020 Served as both technical consultant and functional consultant supporting the City and County’s Oracle Cloud HCM implementation. Key functional tasks included the following: • Designed and configured the Absence Management modules including Absence Categories, Absence Types, and Absence Patterns. • Completed the setting up of various Absence Plans including Accrual Plans, Qualification Plans, No Entitlement, Agreement plan, Absence Reason, and Certification. • Established Eligibility Profiles, Rate Definitions, Lookups, Flexfields, Value set, and Fast Formulas. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 116 • Developed Integrations between Oracle Cloud Fusion and OAS’s existing 3rd party systems utilizing Oracle Integration Cloud (PaaS). HCM Extracts, HDL, Payroll Batch Loader, and Oracle BI Reports. Healthy Directions, Washington D.C. Integration Lead | Oracle Cloud Implementation - ERP November 2018 – January 2019 Demonstrated expertise in Oracle Integration Cloud (OIC). Key technical tasks included the following: • Developed 7 integration between Healthy Directions’ existing CRM system and Oracle Fusion Finance cloud utilizing OIC, Oracle Integration Cloud (PaaS). County of San Joaquin, CA Technical Lead and Functional Lead | PeopleSoft Implementation – HCM and ERP October 2016 – 2021 EDUCATION & PROFESSIONAL DEVELOPMENT Education: Harcourt Butler Technological Institute (HBTI), Kanpur, India Bachelor of Technology, Computer Science, and Engineering SHRUTI JAIN – HR FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Shruti is an Oracle Cloud HCM Functional consultant with three years’ experience implementing the Oracle Cloud HCM suite with a focus on the Core Human Resources module and corresponding best practice business processes. Shruti has assisted Graviton Oracle Cloud HCM Senior Functional Consultants in all aspects of the end-to-end implementation process including use case and business process development, application configuration and documentation, creation and execution of test scenarios, and the deployment and support of the production system. Shruti has worked closely with Graviton change management team members in creating video communications and training content, as well as in the deployment of the Graviton Learning Management System (LMS). Shruti is experienced with Graviton project management and implementation tools including Microsoft Office 365, SharePoint, Smartsheet, Tango, Adobe Captivate and LearnUpon. Shruti actively supports Graviton project managers to follow best practice project management business processes including status reporting, schedule management, team communications, and risk and issues management. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 117 PROJECT EXPERIENCE As a Graviton Oracle Cloud consultant Shruti has provided Benefits business process and module configuration expertise to Graviton’s local government customers, helping to transform their business processes to align with the best practices native to the Oracle Cloud applications. Monterey County, CA Functional Consultant | Oracle Cloud Implementation – Core Human Resources July 2024 – Present Functional Consultant for the implementation of the Oracle Cloud Core Human Resources modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementation tasks include the following: • Participate in conference room pilot and business process review work sessions to support the County’s business process transformation goals. • Complete Core Human Resources application configuration including application setup, workflow notifications and approvals, and application security. • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Conduct end-to-end system testing for Core HR configurations, ensuring alignment with business requirements. • Implement OGL training scripts to enhance user adoption during and after system go-live. • Support production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Develop job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. City of Westlake, OH Functional Consultant | Oracle Cloud Implementation – Core Human Resources January 2025 – Present Functional Consultant for the implementation of the Oracle Cloud Core Human Resources modules for the city. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participate in conference room pilot and business process review sessions to support the City’s business process transformation goals. • Work on the Core Human Resources application configuration including application setup, workflow notifications and approvals, and application security. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 118 • Conduct end-to-end system testing for Core HR and Recruiting configurations, ensuring alignment with business requirements. • Provided support to the onshore and offshore functional team members in quick turnaround time. Tulare County, CA Functional Consultant | Oracle Cloud Implementation – Core Human Resources July 2023 – February 2025 Functional consultant for the implementation of the Oracle Cloud Core Human Resources modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities and providing operations transition and post productions support to the County users. Key implementation tasks included the following: • Participated in conference room pilot and business process review work sessions to support the County’s business process transformation goals. • Acted as the functional counterpart in the development of custom BI reports, ensuring alignment with business requirements and objectives. • Created custom OTBI reports to enhance data analysis and reporting capabilities for stakeholders. • Completed Core Human Resources application configuration including application setup, workflow notifications and approvals, and application security. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. City of Springfield, OH Functional Consultant | Oracle Cloud Implementation – Core Human Resources May 2023 – February 2025 Functional Consultant for the implementation of the Oracle Cloud Core Human Resources modules for the city. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participated in conference room pilot and business process review sessions to support the City’s business process transformation goals. • Worked on the Core Human Resources application configuration including application setup, workflow notifications and approvals, and application security. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Implemented Oracle Guided Learning and created sample guides and presentations. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 119 • Served as the functional counterpart in fast formula testing and the creation of custom BI reports, collaborating closely with the technical team and clients. • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the City continues its successful transition to the Oracle Cloud system. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to City stakeholders. • Provided support to the onshore and offshore functional team members in quick turnaround time. City of Redding, California Associate Functional Consultant | Oracle Cloud Implementation – Core Human Resources January 2023 – February 2025 Associate Functional Consultant for the implementation of the Oracle Cloud Core Human Resources module for the city. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participated in conference room pilot and business process review work sessions to support the County’s business process transformation goals. • Completed Core Human Resources application configuration including application setup, workflow notifications and approvals, and application security. • Converted • Oracle Cloud Core HR data, including using HDL and HSDL Load to convert workforce structure data into the City Oracle Cloud non-production system. • Supported end-to-end project implementation for Oracle Cloud HCM Core HR application configuration and business process transformation tasks. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. Yamhill County, Oregon Associate Functional Consultant | Oracle Cloud Implementation – Core Human Resources November 2022 – August 2023 Associate functional consultant for the implementation of the Oracle Cloud Core Human Resources module for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participated in conference room pilot and business process review work sessions to support the County’s business process transformation goals. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 120 • Completed Core Human Resource application configuration including application setup, workflow notifications and approvals, and application security. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Created end user training content using the Adobe Captivate and Tango content development tools and assisted in the implementation of the Graviton Learning Management System to deploy the on-demand eLearning end user training program. • Provided support to the onshore and offshore functional team members in quick turnaround time. Weber County, Utah Associate Functional Consultant | Oracle Cloud Implementation – Core Human Resources, Performance, Recruiting May 2022 – February 2023 Associate functional consultant for the implementation of the Oracle Cloud Core Human Resources, Performance, and Learning modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participated in business process familiarization, business process discovery, conference room pilot, and business process review work sessions. • Configured the Oracle Cloud Core Human Resources, Performance, and Learning modules to meet County business process requirements. • Configure the Oracle Cloud Learning module to meet County business process requirements. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Created end user training content using the Adobe Captivate and Tango development tools and assisted in the implementation of the Graviton Learning Management System to deploy the on-demand eLearning end user training program. Mariposa County, California Associate Functional Consultant | Oracle Cloud Implementation – Core Human Resources June 2022 – February 2025 Participated in the managed services support team as a Core Human Resources associate functional consultant. Duties included: • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 121 EDUCATION & PROFESSIONAL DEVELOPMENT Education: Institute Of Management Studies, DAVV, Indore, 2022 Master of Business Administration, Human Resources Prestige Institute of Management, Indore, 2020 Bachelor of Commerce (Honors) Certifications and Trainings: • Oracle Global HR Explorer Badge • Oracle HCM Cloud Integration Explorer Badge • Oracle Performance Management Explorer Badge PARUL GAIKWAD – BENEFITS FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Parul is an Oracle Cloud HCM Functional consultant with three years’ experience implementing the Oracle Cloud HCM suite with a focus on the Benefits module and corresponding best practice business processes. Parul has assisted Graviton Oracle Cloud HCM Senior Functional Consultants in all aspects of the end-to-end implementation process including use case and business process development, application configuration and documentation, creation and execution of test scenarios, and the deployment and support of the production system. Parul has worked closely with Graviton change management team members in creating video communications and training content, as well as in the deployment of the Graviton Learning Management System (LMS). Parul actively supports Graviton project managers to follow project management best practice processes including status reporting, schedule management, team communications, and risk and issues management. PROJECT EXPERIENCE As a Graviton Oracle Cloud consultant Parul has provided Benefits business process and module configuration expertise to Graviton’s local government customers, helping to transform their business processes to align with the best practices native to the Oracle Cloud applications. Monterey County, CA Functional Consultant | Oracle Cloud Implementation – Benefits and Payroll May 2024 – Present Functional consultant for the implementation of the Oracle Cloud Benefits modules for the County. Responsible for supporting Graviton and County team members in the completion Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 122 of business process related implementation activities. Key implementation tasks include the following: • Participate in conference room pilot and business process review work sessions to support the County’s business process transformation goals. • Complete Benefits application configuration including application setup, workflow notifications and approvals, and application security. • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Support production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Develop job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. City of Westlake, OH Functional Consultant | Oracle Cloud Implementation – Benefits January 2025 – Present Functional Consultant for the implementation of the Oracle Cloud Benefits modules for the city. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementation tasks include the following: • Participate in conference room pilot and business process review sessions to support the City’s business process transformation goals. • Work on the Benefits application configuration including application setup, workflow notifications and approvals, and application security. Tulare County, CA Functional Consultant | Oracle Cloud Implementation – Benefits May 2023 – February 2025 Functional Consultant for the implementation of the Oracle Cloud Benefits modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities and providing operations transition and post productions support to the County users. Key implementation tasks included the following: • Participated in conference room pilot and business process review work sessions to support the County’s business process transformation goals. • Acted as the functional counterpart in the development of custom BI reports, ensuring alignment with business requirements and objectives. • Created custom OTBI reports to enhance data analysis and reporting capabilities for stakeholders. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 123 • Completed Benefits application configuration including application setup, workflow notifications and approvals, and application security. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. City of Springfield, OH Functional Consultant | Oracle Cloud Implementation – Benefits and Payroll May 2023 – February 2025 Functional Consultant for the implementation of the Oracle Cloud Benefits and Payroll modules for the city. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participated in conference room pilot and business process review sessions to support the City’s business process transformation goals. • Worked on the Benefits and Payroll application configuration including application setup, workflow notifications and approvals, and application security. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Implemented Oracle Guided Learning and created sample guides and presentations. • Served as the functional counterpart in fast formula testing and the creation of custom BI reports, collaborating closely with the technical team and clients. • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the City continues its successful transition to the Oracle Cloud system. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to City stakeholders. • Provided support to the onshore and offshore functional team members in quick turnaround time. Yamhill County, Oregon Associate Functional Consultant | Oracle Cloud Implementation - Benefits April 2023 – August 2023 Associate Functional Consultant for the implementation of the Oracle Cloud Benefits module for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participated in conference room pilot and business process review work sessions to support the County’s business process transformation goals. • Executed, validated, and documented test scenarios and test results in accordance Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 124 with the Test Plan deliverable for Graviton assigned test cycles. • Created end user training content using the Adobe Captivate and Tango content development tools and assisted in the implementation of the Graviton Learning Management System to deploy the on-demand eLearning end user training program. Weber County, Utah Associate Functional Consultant | Oracle Cloud Implementation - Benefits January 2022– December 2022 Associate Functional Consultant for the implementation of the Oracle Cloud Benefits module for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participated in business process familiarization, business process discovery, conference room pilot, and business process review work sessions. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Created end user training content using the Adobe Captivate and Tango development tools and assisted in the implementation of the Graviton Learning Management System to deploy the on-demand eLearning end user training program. • Worked in the Oracle application subject areas and configured custom reports for data analytics and business intelligence (OTBI) reporting, leveraging Oracle Cloud application subject areas with the support and guidance of Graviton senior functional consultants. Mariposa County, California Associate Functional Consultant | Oracle Cloud Implementation - Benefits January 2022-Present Participated in the managed services support team as a Benefits associate functional consultant. Duties include: • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. EDUCATION & PROFESSIONAL DEVELOPMENT Education: Institute of Management Studies, Indore, 2020-2022 Masters in Business Administration, Human Resources Takshshila Institute of Engineering and Technology, Jabalpur, 2014-2018 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 125 Bachelor of Engineering, Electronics and Communication Certificates: • Oracle Guided Learning Administrator Certified Foundations Associate - Rel1 • Oracle Guided Learning Content Developer Certified Foundations Associate - Rel1 RAJNANDINI CHAUHAN – OTL FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Rajnandini is an Oracle Cloud HCM Functional consultant with three years’ experience implementing the Oracle Cloud HCM suite with a focus on Time and Absences Management, Core Human Resources, Payroll, Performance Management and Recruiting modules and corresponding best practice business processes. Rajnandini has assisted Graviton Oracle Cloud HCM Senior Functional Consultants in all aspects of the end-to-end implementation process. Rajnandini has experience in designing, developing, and delivering end-user training content. She has executed client testing programs by performing validating use cases across the Oracle Cloud HCM modules. Rajnandini has experience in application configuration, data loading, and other production support activities, and supporting the change management communication program by developing Learning Management System content. She is a keen learner and has participated in Oracle workshops and training and is a great team player. PROJECT EXPERIENCE As a Graviton Oracle Cloud consultant Rajnandini has provided Time and Absences Management, Human Resources, Payroll, Performance Management and Recruiting business process and module configuration expertise to Graviton’s local government customers, helping to transform their business processes to align with the best practices native to the Oracle Cloud applications. Monterey County, CA Functional Consultant | Oracle Cloud Implementation – Time and Absences Management October 2024 – Present Functional Consultant for the implementation of the Oracle Cloud Time and Absences Management modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participate in conference room pilot and business process review work sessions to support the County’s business process transformation goals. • Complete T&A application configuration including application setup, workflow notifications and approvals, and application security. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 126 • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Support production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Develop job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. City of Westlake, OH Functional Consultant | Oracle Cloud Implementation – Time and Absences Management January 2025 – Present Functional Consultant for the implementation of the Oracle Cloud Time and Absences Management modules for the city. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participate in conference room pilot and business process review sessions to support the City’s business process transformation goals. • Work on the T&A application configuration including application setup, workflow notifications and approvals, and application security. Tulare County, CA Functional Consultant | Oracle Cloud Implementation – Time and Absences Management October 2024 – Present Functional Consultant for the implementation of the Oracle Cloud Time and Absences Management modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities and providing operations transition and post productions support to the County users. Key implementation tasks include the following: • Participate in conference room pilot and business process review work sessions to support the County’s business process transformation goals. • Complete T&A application configuration including application setup, workflow notifications and approvals, and application security. • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Support production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Develop job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. • Provide support to the onshore and offshore functional team members in quick turnaround time. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 127 City of Springfield, OH Functional Consultant | Oracle Cloud Implementation – HR, Performance Management, Time and Absences Management June 2023 – Present Functional Consultant for the implementation of the Oracle Cloud Time and Absences Management, Performance Management and HR modules for the city. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementation tasks include the following: • Participate in conference room pilot and business process review sessions to support the City’s business process transformation goals. • Work on the T&A, HR application configuration including application setup, workflow notifications and approvals, and application security. • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Support production operations tasks, including issue troubleshooting and resolution, to ensure the City continues its successful transition to the Oracle Cloud system. • Develop job aids and training content in support of ongoing effort to provide knowledge transfer and production support to City stakeholders. • Provide support to the onshore and offshore functional team members in quick turnaround time. Yamhill County, OR Associate Functional Consultant | Oracle Cloud Implementation – HR, Payroll, Time and Absences Management April 2023 – May 2023 Associate Functional Consultant for the implementation of the Oracle Cloud Core Human Resources and Payroll modules for the County. Responsible for supporting Graviton and County team members in the completion of end user training and support activities. Key implementation tasks included the following: • Created end user training content using the Adobe Captivate and Tango content development tools and assisted in the implementation of the Graviton Learning Management System to deploy the on-demand eLearning end user training program. • Analyzed and addressed configuration-related issues to provide resolve HCM business processes. Mariposa County, CA Associate Functional Consultant | Oracle Cloud Implementation – HR, Payroll January 2023 – July 2023 Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 128 Participated in the managed services support team as a Core HR and Payroll associate functional consultant. Duties include: • Perform application configuration, workflow approval, set Auto Complete rules, and create reports and analyses as per the County’s requirements. • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. Weber County, CA Associate Functional Consultant | Oracle Cloud Implementation – HR, Payroll, Recruiting May 2022 – January 2023 Associate Functional Consultant for the implementation of Oracle Cloud HR, Payroll, and Recruiting modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participated in business process familiarization, business process discovery, conference room pilot, and business process review work sessions. • Participated in the design, development, and delivery of end-user training content. • Executed client testing programs by performing the use cases for Oracle HCM Solutions. • Supported change management communications program by developing systematic use case job aids and training videos. • Reviewed quarterly updates to present new features to the senior Graviton functional consultants and County team members. • Utilized content authoring tools to produce SCORM compliant courses for various modules. • Develop module knowledge transfer presentations for Graviton and County team members. EDUCATION AND PROFESSIONAL DEVELOPMENT Education: Institute Of Management Studies (DAVV), Indore, 2022 Master’s in Business Administration, Human Resources Post-Graduation Diploma in Computer Applications, Indore, 2022 DAVV, Indore, 2020 Bachelor’s in Business Administration, Human Resources Certifications and Trainings: Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 129 • Oracle Global HR Explorer Badge • Oracle Global Payroll Explorer Badge • Oracle Absence Management Explorer Badge • Oracle Time and Labor Explorer Badge • Oracle HCM Cloud Integration Explorer Badge • Google Project Management (Professional Certificate) • Data Science, IBM (Professional Certificate) JAMMY GUPTA – HR and PERFORMANCE FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Jammy is an Oracle Cloud HCM Functional consultant with three years’ experience implementing the Oracle Cloud HCM suite with a focus on Time and Absences Management, Core Human Resources, Payroll, Performance Management and Recruiting modules and corresponding best practice business processes. Jammy has assisted Graviton Oracle Cloud HCM Senior Functional Consultants in all aspects of the end-to-end implementation process. Jammy has experience in designing, developing, and delivering end-user training content. She has executed client testing programs by performing validating use cases across the Oracle Cloud HCM modules. Jammy has experience in application configuration, data loading, and other production support activities, and supporting the change management communication program by developing Learning Management System content. She is a keen learner and has participated in Oracle workshops and training and is a great team player. PROJECT EXPERIENCE As a Graviton Oracle Cloud consultant, Jammy has provided Payroll, Performance Management and Human Resources business process and module configuration expertise to Graviton’s local government customers, helping to transform their business processes to align with the best practices native to the Oracle Cloud applications. Monterey County, CA Functional Consultant | Oracle Cloud Implementation – HR October 2024 – Present Functional Consultant for the implementation of the Oracle Cloud Human Resources modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementation tasks include the following: • Participate in conference room pilot and business process review work sessions to support the County’s business process transformation goals. • Complete HR application configuration including application setup, workflow notifications and approvals, and application security. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 130 • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Develop job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. • Participate in the rollout of Oracle updates, ensuring that all system enhancements were thoroughly tested and validated. City of Westlake, OH Functional Consultant | Oracle Cloud Implementation – HR and Performance Management October 2024 – Present Functional Consultant for the implementation of the Oracle Cloud Time and Absences Management modules for the city. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementation tasks include the following: • Participate in conference room pilot and business process review sessions to support the City’s business process transformation goals. • Work on the T&A application configuration including application setup, workflow notifications and approvals, and application security. • Provide support to the onshore and offshore functional team members in quick turnaround time. Tulare County, CA Functional Consultant | Oracle Cloud Implementation – HR and Performance Management August 2023 – February 2025 Functional Consultant for the implementation of the Oracle Cloud Core Human Resources and Performance Management modules for the County. Responsible for supporting Graviton and County team members in the completion of application configuration, business intelligence and data analytics, operations transition and production support, oracle updates testing and end user training activities. Key implementation tasks included the following: • Participated in conference room pilot and business process review work sessions to support the County’s business process transformation goals. • Completed HR and Performance Management application configuration including application setup, workflow notifications and approvals, and application security. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 131 • Provided support to the onshore and offshore functional team members in quick turnaround time. Mariposa County, CA Associate Functional Consultant | Oracle Cloud Implementation – HR, Performance Management January 2024 – February 2025 Participated in the managed services support team as a Core HR and Performance Management associate functional consultant. Duties include: • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Provided comprehensive internal support for Graviton, addressing user queries and resolving technical issues. • Participated in the rollout of Oracle updates, ensuring that all system enhancements were thoroughly tested and validated. • Executed testing for various Oracle applications, ensuring that all functionalities met business requirements. Validated test cases, documented results, and collaborated with the development team to address any discrepancies or bugs identified during the testing phase. City of Springfield, OH Functional Consultant | Oracle Cloud Implementation – HR, Payroll and Performance Management October 2023 – February 2025 Functional Consultant for the implementation of the Oracle Cloud HR, Payroll and Performance Management modules for the city. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Participated in conference room pilot and business process review sessions to support the City’s business process transformation goals. • Worked on the HR, Payroll and Performance Management application configuration including application setup, workflow notifications and approvals, and application security. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the City continues its successful transition to the Oracle Cloud system. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to City stakeholders. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 132 • Worked on business intelligence and data analytics by configuring custom reports using Oracle Transactional Business Intelligence (OTBI). • Provided support to the onshore and offshore functional team members in quick turnaround time. City of Redding, CA Functional Consultant | Oracle Cloud Implementation – HR and Payroll May 2023 – December 2023 Associate Functional Consultant for the implementation of the Oracle Cloud Core Human Resources, and Payroll modules for the County. Responsible for supporting Graviton and County team members in the completion of application configuration, end user training and support activities. Key implementation tasks included the following: • Completed HR application configuration including application setup, workflow notifications and approvals, and application security. • Created end user training content using the Adobe Captivate and Tango content development tools and assisted in the implementation of the Graviton Learning Management System to deploy the on-demand eLearning end user training program. • Analyzed and addressed configuration-related issues to provide resolve HCM business processes. Yamhill County, OR Associate Functional Consultant | Oracle Cloud Implementation – HR and Payroll April 2023 – July 2023 Associate Functional Consultant for the implementation of the Oracle Cloud Core Human Resources and Payroll modules for the County. Responsible for supporting Graviton and County team members in the completion of application configuration, end user training and support activities. Key implementation tasks included the following: • Completed HR application configuration including application setup, workflow notifications and approvals, and application security. • Created end user training content using the Adobe Captivate and Tango content development tools and assisted in the implementation of the Graviton Learning Management System to deploy the on-demand eLearning end user training program. • Analyzed and addressed configuration-related issues to provide resolve HCM business processes. EDUCATION AND PROFESSIONAL DEVELOPMENT Education: Narsee Monjee Institute of Management Studies (NMIMS), Indore, 2023 Master of Business Administration (Major - Human Resources) Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 133 Institute for Excellence in Higher Education (IEHE), Bhopal, 2019 Bachelor of Commerce (Honors) JANHAVI TARE – PPM FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Janhavi is an Oracle Functional Consultant with over three years of experience implementing Oracle Cloud ERP suite with a focus on Project Costing, Grants Management, General Ledger, Control Budget, Purchasing, and Fixed Assets modules. Janhavi has worked closely with the Graviton Oracle Cloud ERP Senior Functional Consultants in all aspects of the end-to-end implementation process including testing, validating, and preparing use cases, analyzing end-user organizations' business processes, and developing, evaluating, and deploying the implementation. Janhavi has been instrumental in taking up initiatives, training a team of ERP interns, and providing aid in the configuration of the Oracle ERP system to the onshore teams. She possesses excellent communication skills and is a great team player. PROJECT EXPERIENCE As Graviton’s Oracle Cloud ERP Functional Consultant, Janhavi has provided business process expertise to the County’s Oracle Cloud implementation project, helping to transform their business processes to align with the best practices native to the Oracle Cloud applications. Monterey County, CA Functional Consultant | Oracle Cloud ERP Implementation – Projects and Grants Management January 2023 – Present Functional Consultant for the implementation of the Oracle Cloud Accounts Receivable, Projects and Grants Management modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementations tasks include the following: • Work on the Accounts Receivable, Projects and Grants Management application configuration including application setup, workflow notifications and approvals, and application security. • Participate in conference room pilot and business process review sessions to support the County’s implementation for Oracle Cloud ERP Project Costing and Grants modules. Perform the application configuration business process transformation goals and walked the client through the sessions and helped them navigate and test out module-specific functionalities. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 134 • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Support production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Develop job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. • Provide support to the onshore and offshore functional team members in quick turnaround time. • Support end-to-end project and business process transformation tasks. • Create comprehensive business process familiarization slide decks, construction of business process maps, and scenario-specific implementation and analysis for the County of Monterey. Participated in and presented solutions and responded to client queries through emails, Smartsheet comments, and during meetings. City of Springfield, OH Functional Consultant January 2023 - Present Associate Functional Consultant for the implementation of the Oracle Cloud Project Costing and Grants modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementations tasks include: • Gather the business requirements and prepared presentations on Project Costing and Grants modules to be presented to the city. • Prepare use cases for the Project Costing and Grants modules and performed testing and validated them. • Support end-to-end project implementation for Oracle Cloud ERP Project Costing and Grants modules application configuration and business process transformation tasks. • Produce business process content for the development of end user training. • Complete application configuration and unit testing to meet City requirements. • Provide production support and conduct continuous knowledge transfer following go-live to ensure the City’s successful transition to the Oracle Cloud system City of Redding, CA Functional Consultant July 2022 – Present Associate Functional Consultant for the implementation of the Oracle Cloud General Ledger and Control Budget modules for the County. Responsible for supporting Graviton and County team members in the completion of business process-related implementation activities. Key implementation tasks included: Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 135 • Gather the business requirements and prepare presentations on General Ledger and Control Budgets modules to be presented to the city. • Support testing, validating, and preparing use cases for General Ledger and Control Budget get modules. • Configure Fiscal calendar for CRP1 • Support end-to-end project implementation for Oracle Cloud ERP General Ledger and Control Budget modules application configuration and business process transformation tasks. Yamhill County, Oregon Functional Consultant January 2022 – Present Associate Functional Consultant for the implementation of the Oracle Cloud ERP modules for the County. As an integral part of the role, Janhavi was responsible for supporting Graviton onshore ERP Functional Consultants in the completion of business process- related implementation activities. Key implementation tasks include: • Responsible for the configuration and managing Shorthand Alias values for the County in UAT – DEV2 environment and CRP3 stage of project cycle. • Created Fiscal Calendar and Annual Calendar for the County. • Perform Supplier Conversion for UAT – DEV2 environment, CRP3 and Final instance (Go LIVE). • Performed Supplier conversion by setting up the fields; Import Suppliers, Supplier Addresses, Supplier Sites and Supplier Site Assignments using FBDI (File Based Data Interface). • Execute use cases and created end-user training content using the Adobe Captivate and Tango content development tools and assisted in the deployment of the content on Graviton’s Learning Management System to support the end-user training program. EDUCATION & PROFESSIONAL DEVELOPMENT Education: Institute of Management Studies, DAVV, Indore, India, 2022 Master’s in Business Administration, Finance Banasthali Vidyapith, Rajasthan, India, 2019 Bachelor’s in Arts (B.A.) Certifications: • Applied Financial Risk Management, IIM Raipur, 2021 SHIVANSHEE KUSHWAHA – PAYABLES AND EXPENSES FUNCTIONAL CONSULTANT Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 136 EXPERIENCE SUMMARY Shivanshee is an Oracle Functional Consultant with over three years of experience implementing Oracle Cloud ERP suite with a focus on Accounts Payables, Accounts Receivables, Billing, Contracts, Expenses, Inventory, Projects and Purchasing modules. Shivanshee has worked closely with the Graviton Oracle Cloud ERP Senior Functional Consultants in all aspects of the end-to-end implementation process including testing, validating, and preparing use cases, analyzing end-user organizations' business processes, and developing, evaluating, and deploying the implementation. Shivanshee has been instrumental in taking up initiatives and providing aid in the configuration of the Oracle ERP system to the onshore teams. She possesses excellent communication skills and is a great team player. PROJECT EXPERIENCE As Graviton’s Oracle Cloud ERP Functional Consultant, Shivanshee has provided business process expertise to the City and County’s Oracle Cloud implementation project, helping to transform their business processes to align with the best practices native to the Oracle Cloud applications. Monterey County, CA Functional Consultant | Oracle Cloud Financials Implementation - Accounts Payables, Expenses and Purchasing August 2023 – Present Functional Consultant for the implementation of the Oracle Cloud Accounts Payables, Expenses and Purchasing modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementations tasks include the following: • Gather the business requirements Accounts Payables, Expenses and Purchasing modules and supported end-to-end project implementation for Oracle Cloud ERP the above modules application configuration and business process transformation tasks. • Participate in conference room pilot and business process review work sessions to support the County’s business process transformation goals. • Work on the configuration, complex workflow, security and many RAID items for Monterey County. • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Support the creation of end user training content by updating and validating business process diagrams and use cases. Produce business process content for the development of end user training. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 137 • Address challenges in the Expense module by aligning Oracle features with client- specific needs, such as warning messages and user-defined terms. • Identify requirements and implemented solutions for business processes, including HR aspects like department assignments and default expense accounts. City of Westlake, OH Functional Consultant | Oracle Cloud Financials Implementation - Accounts Payables, Expenses and Purchasing July 2024 – Present Functional Consultant for the implementation of the Oracle Cloud Accounts Payables, Expenses and Purchasing modules for the City. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementations tasks included are the following: • Gather the business requirements Accounts Payables and Expenses, supported end- to-end project implementation for Oracle Cloud ERP the above modules application configuration and business process transformation tasks. • Work on the configuration, workflow, security and other implementation for Westlake. • Prepare use cases for the Accounts Payables and Expenses modules and performed testing and validated them. • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Support the creation of end user training content by updating and validating business process diagrams and use cases. • Address challenges in Westlake expense due to the parallel workflow implementation, marking its first use. City of Redding, CA Functional Consultant | Oracle Cloud Financials Implementation - Accounts Payables, Accounts Receivable, Billing, Contracts Management, Expenses, Inventory, Projects and Purchasing July 2022 – September 2024 Functional Consultant for the implementation of the Oracle Cloud Accounts Payables, Expenses, Inventory, Purchasing modules for the City. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementations tasks included are the following: • Gather the business requirements and prepared presentations on Accounts Payables, Accounts Receivable, Billing, Contracts Management, Expenses, Inventory, Projects and Purchasing modules to be presented to the City. Document and maintain required application configuration documentation. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 138 • Prepare use cases for the Accounts Payables, Accounts Receivable, Billing, Contracts Management, Expenses, Inventory, Projects and Purchasing modules and perform testing and validation. • Support end-to-end project implementation for Oracle Cloud ERP Accounts Payables, Accounts Receivable, Billing, Contracts Management, Expenses, Inventory, Projects, and Purchasing modules application configuration and business process transformation tasks. • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Produce business process content for the development of end user training. • Complete application configuration and unit testing to meet City requirements. • Work and resolve various Production Support Tickets. • Provide production support and conduct continuous knowledge transfer following go-live to ensure the City’s successful transition to the Oracle Cloud system. City of Springfield, OH Functional Consultant | Oracle Cloud Financials Implementation - Accounts Payable, Expenses, Inventory and Purchasing January 2023 – September 2024 Functional Consultant for the implementation of the Oracle Cloud Accounts Payable, Expenses, Inventory and Purchasing modules for the City. Responsible for supporting Graviton and City team members in the completion of business process-related implementation activities. Key implementation tasks included: • Gather the business requirements and prepared presentations on Accounts Payable, Expenses, Inventory and Purchasing modules to be presented to the city. • Support testing, validating, and preparing use cases for Accounts Payable, Expenses, Inventory and Purchasing modules. • Support end-to-end project implementation for Oracle Cloud ERP Accounts Payable, Expenses, Inventory and Purchasing modules application configuration and business process transformation tasks. • Develop the Project Mismatch Workflow for AP and Expenses. • Produce business process content for the development of end user training. • Complete application configuration and unit testing to meet City requirements. • Provide production support and conducted continuous knowledge transfer following go-live to ensure the City’s successful transition to the Oracle Cloud system. • Work and resolve various Production Support Tickets. • Be informed of the Oracle’s quarterly releases and suggested when needed during configuration and CRP cycles. • Provide support to the onshore and offshore functional team members in quick turnaround time. Yamhill County, Oregon Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 139 Associate Functional Consultant | Oracle Cloud Financials Implementation - Accounts Payable and Expenses August 2022 – September 2024 Associate Functional Consultant for the implementation of the Oracle Cloud ERP modules for the County. Responsible for supporting Graviton onshore ERP Functional Consultants in the completion of business process-related implementation activities. Key implementation tasks included: • Executed use cases and created end-user training content using the Adobe Captivate and Tango content development tools and assisted in the deployment of the content on Graviton’s Learning Management System to support the end-user training program. • Provided production support and conducted continuous knowledge transfer following go-live to ensure the City’s successful transition to the Oracle Cloud system. • Worked and resolved various Production Support Tickets. • Be informed of the Oracle’s quarterly releases and suggested when needed during configuration and CRP cycles. • Provided support to the onshore and offshore functional team members in quick turnaround time. Mariposa County, California Functional Consultant| Oracle Cloud Implementation – Expenses July 2024 - Feb 2025 Oracle Cloud Functional consultant for the implementation of the Oracle Cloud Expenses modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementation tasks included the following: • Implemented Mariposa Expense Policies with tailored specifications, identifying workarounds to meet new county requirements. • Supported end-to-end project implementation for Oracle Cloud ERP, including configuration, testing, and user training, while facilitating the County's business process transformation. EDUCATION & PROFESSIONAL DEVELOPMENT Education: I.M.S, DAVV, Indore, M.P, India, 2022 Master’s in Business Administration, Finance I.M.S, DAVV, Indore, M.P, India, 2020 Bachelor’s in Business Administration, Hospital Administration Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 140 Certifications and Training: • Oracle Fusion Financials Cloud Accounts Payables Implementation, Udemy, 2022 • Oracle Badges: 1. Oracle Learning Explorer: Oracle ERP Cloud Expenses 2. Payables Explorer 3. Certified Financials - Payables Implementer RITAMBHARA SHRIVASTAVA – PROCUREMENT FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Ritambhara is an Oracle Functional Consultant with over three years of experience implementing Oracle Cloud ERP suite with a focus on Purchasing, Sourcing, Inventory and Contracts Management modules. Ritambhara has worked closely with the Graviton Oracle Cloud ERP Senior Functional Consultants in all aspects of the end-to-end implementation process including the completion of business process designing, application configurations and data conversions, operations transition and post productions support to the public sector clients. Ritambhara has been instrumental in taking up initiatives, training a team of ERP interns, and providing aid in the configuration of the Oracle ERP system to the onshore teams. She possesses excellent communication skills and is a great team player. PROJECT EXPERIENCE As Graviton’s Oracle Cloud ERP Functional Consultant, Ritambhara has provided business process expertise to the County’s Oracle Cloud implementation projects in Contracts Management, Sourcing, Purchasing and Inventory modules, helping to transform their business processes to align with the best practices native to the Oracle Cloud applications. Monterey County, CA Functional Consultant | Oracle Cloud Financial Implementation – Contracts Management, Sourcing, Purchasing modules January 2024 – Present Functional Consultant for the implementation of the Oracle Cloud Accounts Receivable, Projects and Grants Management modules for the County. In that role, Ritambhara was responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementations tasks include the following: • Work on Contracts Management, Sourcing, Purchasing application configuration including application setup, workflow notifications and approvals, and application security. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 141 • Participate in conference room pilot and business process review sessions to support the County’s implementation for Oracle Cloud ERP Contracts Management, Sourcing, Purchasing modules. • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Support production operations tasks, including issue troubleshooting and resolution, to ensure the County continues its successful transition to the Oracle Cloud system. • Develop job aids and training content in support of ongoing effort to provide knowledge transfer and production support to County stakeholders. • Provide support to the onshore and offshore functional team members in quick turnaround time. City of Westlake, OH Functional Consultant | Oracle Cloud Financial Implementation – Purchasing, Sourcing and Contracts Management May 2023 – February 2025 Functional consultant for the implementation of the Oracle Cloud Purchasing, Sourcing and Contracts Management modules for the City. Responsible for supporting Graviton and City team members in the completion of business process-related implementation activities. Key implementation tasks included: • Participated in the business process familiarization, business process discovery, conference room pilot, and business process review work sessions. Developed business process decisions, business process maps, mind maps, and use cases for the assigned modules. • Supported end-to-end project implementation for Oracle Cloud Purchasing, Sourcing and Contracts Management modules application configuration and business process transformation tasks. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Supported testing, validating, and preparing use cases for Purchasing, Sourcing and Contracts Management modules. • Provided support to the onshore and offshore functional team members during configuration setups. • Developed and maintained required application configuration documentation and status. City of Springfield, OH Functional Consultant | Oracle Cloud Financial Implementation – Contracts Management, Sourcing, Inventory, Purchasing Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 142 October 2023 – February 2025 Functional Consultant for the implementation of the Oracle Cloud Contracts Management, Sourcing, Inventory, Purchasing modules for the City. Responsible for supporting Graviton and City team members in configuring, preparing use cases, assisting in the testing phases, supporting end-user training, and deploying the solution for the City. Key implementations tasks included are the following: • Participated in conference room pilot and business process review sessions to support the City’s implementation for Oracle Contracts Management, Sourcing, Inventory, Purchasing modules. • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Supported production operations tasks, including issue troubleshooting and resolution, to ensure the City continues its successful transition to the Oracle Cloud system. • Developed job aids and training content in support of ongoing effort to provide knowledge transfer and production support to City stakeholders. • Provided support to the onshore and offshore functional team members in quick turnaround time. City of Redding, CA Functional Consultant | Oracle Cloud Financial Implementation – Purchasing, Inventory and Contracts Management May 2023 – February 2025 Functional Consultant for the implementation of the Oracle Cloud Purchasing, Inventory and Contracts Management modules for the City. Responsible for supporting Graviton and City team members in the completion of business process-related implementation activities. Key implementation tasks included: • Participated in the business process familiarization, business process discovery, conference room pilot, and business process review work sessions. Developed business process decisions, business process maps, mind maps, and use cases for the assigned modules. • Supported end-to-end project implementation for Oracle Cloud Purchasing, Inventory and Contracts Management modules application configuration and business process transformation tasks. • Supported testing, validating, and preparing use cases for Projects and Grants Management modules. Kalypso Oracle Intern January 2023 – May 2023 • Worked upon Oracle Fusion Cloud SCM with first-hand experience in Demand Management, Supply Planning and Forecasting. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 143 • Hands-on experience in Oracle Fusion Cloud Product Life Cycle Management(PLM). • Worked upon SQL and generated reports like OTBI & BIP for better visualization of data. Understood the end-to-end business processes of supply chain and worked upon OFC SCM with case studies. Cognizant Technology Solutions Pvt. Ltd. Programmer Analyst February 2019 – May 2021 • Worked on data ingestion and harmonization using an ETL tool i.e. Informatica 10.2. • Understood client requirements to modify the data mapping sessions as per business needs. • Created user documents for multiple process and worked on daily report generation. • Performed daily monitoring of jobs, debugging failures and implementing solutions for it. EDUCATION & PROFESSIONAL DEVELOPMENT Education: SVKM's NMIMS University, 2023 Master’s in Business Administration, General Management Chhatrapati Sahuji Maharaj University, Kanpur B.Tech, Information Technology DIVYA PANDE – GL and CB FUNCTIONAL CONSULTANT EXPERIENCE SUMMARY Divya is an Oracle Functional Consultant with over two years of experience implementing Oracle Cloud ERP suite with a focus on Accounts Payables, Accounts Receivables, Expenses, Projects, Purchasing and General Ledger modules. Divya has worked closely with the Graviton Oracle Cloud ERP Senior Functional Consultants in all aspects of the end-to- end implementation process including testing, validating, and preparing use cases, analyzing end-user organizations' business processes, and developing, evaluating, and deploying the implementation. Divya has been instrumental in taking up initiatives and providing aid in the configuration of the Oracle ERP system to the onshore teams. She possesses excellent communication skills and is a great team player. PROJECT EXPERIENCE As Graviton’s Oracle Cloud ERP Functional Consultant, Divya has provided business process expertise to the City and County’s Oracle Cloud implementation project, helping to transform their business processes to align with the best practices native to the Oracle Cloud applications. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 144 Monterey County, CA Functional Consultant | Oracle Cloud Financials Implementation - General Ledger, Fixed Assets and Control Budget September 2023 – Present Functional Consultant for the implementation of the Oracle Cloud General Ledger, Fixed Assets and Control Budget modules for the County. Responsible for supporting Graviton and County team members in the completion of business process related implementation activities. Key implementations tasks included are the following: • Gather the business requirements General Ledger, Fixed Assets and Control Budget modules and supported end-to-end project implementation for Oracle Cloud ERP the above modules application configuration and business process transformation tasks. • Participate in conference room pilot and business process review work sessions to support the County’s business process transformation goals. • Work on the configuration, complex workflow, security and many RAID items for Monterey County. • Document and maintain required application configuration documentation. • Execute, validate, and document test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. • Support the creation of end user training content by updating and validating business process diagrams and use cases. Produce business process content for the development of end user training. • Provide production support and conduct continuous knowledge transfer following go-live to ensure the County’s successful transition to the Oracle Cloud system. • Provide support to the onshore and offshore functional team members in quick turnaround time. City of Redding, CA Functional Consultant | Oracle Cloud Financials Implementation - General Ledger, Fixed Assets and Control Budget June 2023 – May 2024 Functional Consultant for the implementation of the Oracle Cloud General Ledger, Fixed Assets, and Control Budget modules for the city. Responsible for supporting Graviton and City team members in the completion of business process related implementation activities. Key implementations tasks included the following: • Gathered the business requirements and prepared presentations on General Ledger, Fixed Assets and Control Budget modules to be presented to the city. Documented and maintained required application configuration documentation. • Produced business process content for the development of end user training. • Completed application configuration and unit testing to meet City requirements. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 145 • Executed, validated, and documented test scenarios and test results in accordance with the Test Plan deliverable for Graviton assigned test cycles. City of Springfield, OH Functional Consultant | Oracle Cloud Financials Implementation - General Ledger, Fixed Assets and Control Budget June 2023 – December 2024 Functional Consultant for the implementation of the Oracle Cloud General Ledger, Fixed Assets and Control Budget modules for the city. Responsible for supporting Graviton and City team members in the completion of business process-related implementation activities. Key implementation tasks included: • Gathered the business requirements and prepared presentations on General Ledger, Fixed Assets and Control Budget modules to be presented to the city. • Support testing, validating, and preparing use cases for General Ledger, Fixed Assets and Control Budget modules. • Support end-to-end project implementation for Oracle Cloud ERP General Ledger, Fixed Assets and Control Budget modules application configuration and business process transformation tasks. • Produced business process content for the development of end user training. • Completed application configuration and unit testing to meet City requirements. • Provided production support and conducted continuous knowledge transfer following go-live to ensure the City’s successful transition to the Oracle Cloud system. • Worked and resolved various Production Support Tickets. • Be informed of the Oracle’s quarterly releases and suggested when needed during configuration and CRP cycles. EDUCATION & PROFESSIONAL DEVELOPMENT Education: Narsee Monjee Institute of Management Studies (NMIMS), Indore, 2023 Master of Business Administration NISHANT RAI – TECHNICAL CONSULTANT EXPERIENCE SUMMARY Nishant is a dedicated professional with more than a year of experience working on the technical aspects of projects relating to Oracle HCM/ERP Cloud with attention to design, development, testing, and maintenance of the applications. He is adept at implementing Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 146 and supporting Oracle HCM and ERP Cloud applications covering modules, including Core HR, Absence Management, Talent Management and Expenses and General Ledger effectively. Nishant has hands-on experience in SQL, OIC, OTBI, and BI Publisher. Nishant has worked on implementation projects and aided in developing and customizing reports, integrations, and data migration processes to support the client needs. He is a great team player and always keen to apply technical skills in troubleshooting, configuration, and system enhancements for optimized performance. PROJECT EXPERIENCE As an Oracle Cloud Associate Technical Consultant, Nishant has provided Oracle Cloud HCM and ERP technical expertise to Graviton’s local government customers. Nishant has worked on data conversion and integration tasks for HCM cloud applications tailored to Graviton clients’ needs. Nishant has effectively worked the Client and Graviton project team members in Oracle Cloud migrations, integrations, extensions, and fast formulas. Nishant has supported application configuration, data conversions, extension development, integration development and extended internal support to the Graviton functional and technical team members. City of Westlake, OH Associate Technical Consultant | Oracle Cloud Implementation – HCM, ERP December 2024 – Present Associate Technical Consultant for the implementation of Oracle Cloud HCM and ERP for the City. Responsible for performing assigned reporting and integration and ensuring the project has the latest features from the quarterly Oracle release. In addition, Nishant provides support to the Graviton senior technical consultants to ensure smooth data integration, conversions, reporting and post refresh system environment activities take place for the City. Key implementation tasks include the following: • Develop the Sandbox Page for the SaaS branding process. • Support and provide guidance on day-to-day setup issues. • Maintain and report data conversion statistics to management and project team members at every step of the conversion process. • Collaborate with onshore and offshore technical team members to facilitate the completion of joint technical development duties. Monterey County, CA Associate Technical Consultant | Oracle Cloud Implementation – HCM and ERP November 2024 – Present Associate Technical Consultant for the implementation of Oracle Cloud HCM and ERP for the County. Responsible for performing assigned reporting and integration and ensuring the project has the latest features from the quarterly Oracle release. In addition, Nishant Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 147 provides support to the Graviton senior technical consultants to ensure smooth data integration, conversions, reporting and post refresh system environment activities take place for the County. Key implementation tasks include the following: • Design and develop conversion reports to validate conversion integrity of various business objects. • Maintain and report data conversion statistics to management and project team members at every step of the conversion process. • Create an OIC integration for generating invoices via REST calls. Utilize the OIC ATP database and Oracle SQL Developer for the backend of the integration. Work on the 1099 Interface Integration. • Conduct basic API testing using Postman. • Perform the post-refresh procedures for the County. • Collaborate with onshore and offshore technical team members to facilitate the completion of joint technical development duties. Tulare County, CA Associate Technical Consultant | Oracle Cloud Implementation – TA June 2024 – December 2024 Associate Technical Consultant for the implementation of Oracle Cloud HCM for the County. Responsible for performing assigned reporting and integration and ensuring the project has the latest features from the quarterly Oracle release. In addition, Nishant provides support to the Graviton senior technical consultants to ensure smooth data integration, conversions, reporting and post refresh system environment activities take place for the County. Key implementation tasks included the following: • Developed SQL query and created a report to track employee time and absences on Calculated Time Report. • Worked on creating BI reports, such as the EE Verification Report, B05 Alert TC Report, B12 EE-Addr-Phone-Emerg Svs by Job Code Report, Demographic Report by HRD Report, AB119 All Period Report, and B11 EE-Addr-Phone-Emerg Svs Name report. • Supported and provided guidance on day-to-day setup issues. • Collaborated with onshore and offshore technical team members to facilitate the completion of joint technical development duties. City of Redding, CA Associate Technical Consultant | Oracle Cloud Implementation – HR and General Ledger June 2024 – December 2024 Associate Technical Consultant for the implementation of Oracle Cloud HCM and ERP for the City. Responsible for performing assigned reporting and integration and ensuring the project has the latest features from the quarterly Oracle release. In addition, Nishant provides support to the Graviton senior technical consultants to ensure smooth data Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 148 integration, conversions, reporting and post refresh system environment activities take place for the City. Key implementation tasks included the following: • Completed two Talent Acquisition (TA) BI reports, involving data analysis and insights. • Involved File-Based Data Import (FBDI) to integrate and manage data within the clerks’ interface. • Revised the layout template for contracts to enhance its format and clarity. • Added filters to COR HR reports for improved data analysis and easier navigation. • Adjusted the RABA report to update its content and functionality. • Managed tasks and updates required in the system environment following a refresh. • Created an OIC integration to automate the bulk journal imports from the BI report into Oracle Fusion Applications. City of Springfield, OH Associate Technical Consultant | Oracle Cloud Implementation – HCM and Expenses June 2024 – October 2024 Associate Technical Consultant for the implementation of Oracle Cloud HCM and ERP for the City. Responsible for performing assigned reporting and integration and ensuring the project has the latest features from the quarterly Oracle release. In addition, Nishant provides support to the Graviton senior technical consultants to ensure smooth data integration, conversions, reporting and post refresh system environment activities take place for the City. Key implementation tasks included the following: • Designed and developed conversion reports to validate conversion integrity of various business objects. Created a report showing users warned by the Expense Auditor. Developed a report detailing expense reports rejected by managers. • Implemented the logic for Optum HSA deductions for employees enrolled in different plans across various age categories. • Worked on modifications to the HCM extract for CCPD employees. • Updated the SQL queries and added the required fields to the BI report. • Performed the post-refresh procedures for the City of Springfield. • Maintained and reported data conversion statistics to management and project team members at every step of the conversion process. • Collaborated with onshore and offshore technical team members to facilitate the completion of joint technical development duties. Mariposa County, CA Associate Technical Consultant | Oracle Cloud Production Support - HCM June 2024 – December 2024 Associate Technical Consultant for the implementation of Oracle Cloud HCM and ERP for the County. Responsible for performing assigned reporting and integration and ensuring the project has the latest features from the quarterly Oracle release. In addition, Nishant Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 149 provided support to the Graviton senior technical consultants to ensure smooth data integration, conversions, reporting and post refresh system environment activities take place for the County. Key implementation tasks included the following: • Implemented the logic for the Sick Plan Fast Formula to modify the Sick Leave Plan Cap. • Asset Cost Detail Report: Made changes to the Oracle-delivered report, updated the SQL, and modified the RTF template. • Fixed the issue related to the ER report. • Supported and provided guidance on day-to-day setup issues. • Collaborated with onshore and offshore technical team members to facilitate the completion of joint technical development duties. Yamhill County, OR Associate Technical Consultant | Oracle Cloud Implementation – HCM July 2024 – December 2024 Associate Technical Consultant for the implementation of Oracle Cloud HCM for the County. Responsible for performing assigned reporting and integration and ensuring the project has the latest features from the quarterly Oracle release. In addition, Nishant provided support to the Graviton senior technical consultants to ensure smooth data integration, conversions, reporting and post refresh system environment activities take place for the County. Key implementation tasks included the following: • Designed and developed conversion reports to validate conversion integrity of various business objects. • Maintained and reported data conversion statistics to management and project team members at every step of the conversion process. • Collaborated with onshore and offshore technical team members to facilitate the completion of joint technical development duties. • 2082 Customization: Performed changes to the Absence plans and implemented logic in the fast formula for the 2082 customization. EDUCATION & PROFESSIONAL DEVELOPMENT Education: Shri Govindram Seksaria Institute of Technology and Science, Indore, India Bachelor’s degree in Computer Engineering SARTHAK MODE – TECHNICAL CONSULTANT EXPERIENCE SUMMARY Sarthak is a dedicated professional with more than a year experience working on the technical aspects of projects relating to Oracle Cloud with attention to design, Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 150 development, testing, and maintenance of the Oracle HCM and EPM applications performing required data conversion, interface development, extension development, report writing and complex configurations such as workflow and data analytics to transition customers and their business processes to the software application. Sarthak has hands-on experience in SQL, OTBI, and BI Publisher. Sarthak has worked on implementation projects and aided in developing and customizing reports, integrations, and data migration processes to support the client’s needs. Sarthak is diligent in handling the tasks and always keen to apply technical skills in troubleshooting, configuration, and system enhancements for optimized performance. PROJECT EXPERIENCE As an Oracle Cloud Associate Technical Consultant, Sarthak has provided Oracle Cloud technical expertise to Graviton’s local government customers. Sarthak has worked on data conversion and integration tasks for cloud applications tailored to Graviton clients’ needs. Sarthak has largely supported the Client and Graviton project team members in Oracle Cloud migrations, integrations, extensions, and system environment management responsibilities. Sarthak has supported application configuration, data conversions, extension development, integration development and extended internal support to the Graviton functional and technical team members. Mariposa County, CA Associate Technical Consultant | Oracle Cloud Managed Services January 2025 – Present Associate Technical Consultant for the implementation of Oracle Cloud application for the County. Responsible for performing data conversion, integration, application, extension development related responsibilities and ensuring the project has the latest features from the quarterly Oracle release. In addition, Sarthak provides support to the Graviton senior technical consultants to ensure smooth data integration, conversions, reporting and post refresh system environment activities take place for the County. Key implementation tasks include the following: • Maintain required extension documentation and status. • Use SQL to calculate a person’s scheduled hours, absence hours, department, and worked hours by applying various formulas to the data. • Modify the report to fetch the excluded balance values and integrated them into the OIC integration, ensuring that these balances were excluded from the main report. • Collaborated with onshore and offshore technical team members to facilitate the completion of joint technical development duties. City of Westlake, OH Associate Technical Consultant | Oracle Cloud Implementation December 2024 – Present Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 151 Associate Technical Consultant for the implementation of Oracle Cloud ERP for the City. In that role, was responsible for performing data conversion, integration, application, extension development related responsibilities and ensuring the project has the latest features from the quarterly Oracle release. In addition, Sarthak provides support to the Graviton senior technical consultants to ensure smooth data integration, conversions, reporting and post refresh system environment activities take place for the City. Key implementation tasks include the following: • Demonstrates command of applicable development tools to meet client requirements for assigned reports. • Support the CEMLI development cycles for extensions, integrations, and data conversions by facilitating requirements gathering, producing detailed and accurate functional specifications, and conducting thorough testing. • Maintain and report data conversion statistics to management and project team members at every step of the conversion process. Maintain required data conversion documentation and status. • Create the Sandbox pages in Oracle fusion for the City. • Collaborate with onshore and offshore technical team members to facilitate the completion of joint technical development duties. • Support the client and functional consultants through the application of Oracle quarterly updates. Monterey County, CA Associate Technical Consultant | Oracle Cloud Implementation August 2024 – December 2024 Associate Technical Consultant for the implementation of Oracle Cloud for the County. In that role, was responsible for performing data conversion, integration, application, extension development related responsibilities and ensuring the project has the latest features from the quarterly Oracle release. In addition, Sarthak provided support to the Graviton senior technical consultants to ensure smooth data integration, conversions, reporting and post refresh system environment activities take place for the County. Key implementation tasks included the following: • Worked on two major integrations during the project: o Sympro GL Interface: Implemented a solution to retrieve files from the client and load them into the Fusion system using the Import Bulk Data Connector, thereby automating the process to reduce errors and speed up data processing. Additionally, created a report in the PA-35 Monterey Interface. o Sympro Investments Interface: Developed an integration for Sympro Investments within the Oracle Integration Cloud specifically for the Monterey instance designed to read client files and execute necessary operations based on the data. • Analyzed impacts on CEMLI items, and complete CEMLI retrofits and subsequent regression testing activities as assigned. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 152 • Collaborated with onshore and offshore technical team members to facilitate the completion of joint technical development duties. • Supported the client and functional consultants through the application of Oracle quarterly updates. Tulare County, CA Associate Technical Consultant | Oracle Cloud Implementation Enterprise Performance Management – Planning and Budgeting, Payroll June 2024 – February 2025 Served as the Associate Technical consultant for the implementation of Oracle Cloud EPM and HCM for the County. In that role, was responsible for performing assigned reporting and integration and ensuring the project has the latest features from the quarterly Oracle release. In addition, Sarthak provided support to the Graviton senior technical consultants to ensure smooth data integration, conversions, reporting and post refresh system environment activities take place for the County. Key implementation tasks included the following: • Maintained and reported data conversion statistics to management and project team members at every step of the conversion process. • Worked on the configuration, extension, modification, localization and integration to meet specific business needs of the County. Played a key role in the MyWorkplace Integration by identifying error-out employees, enabling the functional team to debug and resolve issues quickly. This proactive approach helped streamline troubleshooting processes, contributing to the overall project efficiency. • Using an OTBI report, automated the Fund field population, tested and updated the user interface to make the Web-Budgets page better. Also, updated the Position Costing page and made VBS adjustments. • Contributed significantly by creating multiple BI Reports using SQL, including POSLOAD, GradeHMA, Fire Position Check, Vacancy, and Allocation. • Worked on the HCM Extract named Flex Credit Extract and developed a new Excel template to capture all required fields efficiently. • Managed post-refresh duties like password resets, successfully pushed and tested modifications on County user's account. • Supported and assisted the senior technical consultants on report process using SQL queries. • Collaborated with onshore and offshore technical team members to facilitate the completion of joint technical development duties. EDUCATION & PROFESSIONAL DEVELOPMENT Education: Shri Govindram Seksaria Institute of Technology and Science, Indore, India Bachelor’s degree in Computer Engineering. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 153 f. Standard Hourly Billing Rates hourly billing rates for the assigned staff, including any sub-consultants Graviton is pleased to provide the following billing rates for Oracle ERP and HCM services. Position Onshore Rate (USD/hour) Offshore Rate (USD/hour) Project Manager $130 - ERP and HCM Solution Architect $165 - ERP and HCM Functional Consultant $130 $35 Technical Consultant $120 $35 Whenever possible, Graviton will assign Oracle ERP and HCM resources that have experience and knowledge supporting the City’s Oracle business processes. All assigned resources are subject to City’s approval. g. Statement and explana3on of any instances where your firm or sub-consultant has been removed from a project or disqualified from proposing on a project. • Do you have any disqualification as described in the above paragraph to declare? Yes No Executed on March 24, 2025 at Folsom, CA under penalty of perjury of the laws of the State of California, that the foregoing is true and correct. _________________________________ Signature of Authorized Proposer Representative Vineet Srivastava, President Graviton Consulting Services. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 154 Work Program h. Detailed descrip3on of your approach to comple3ng the work. Graviton is committed to delivering high-quality managed services that are carefully aligned with the City of San Luis Obispo’s requirements as outlined in this RFP. Our team of experienced consultants brings specialized expertise across the full suite of Oracle Cloud ERP and HCM applications, ensuring the City receives responsive, comprehensive support for day-to-day operations, system enhancements and timely resolution of issues. To ensure transparency and effective communication, Graviton will utilize the City's preferred project tracking tool, JIRA, for project planning, task assignments, and real-time issue tracking. For user support requests, we will leverage KACE to manage, prioritize, and resolve incidents efficiently. These tools will enable our team to collaborate seamlessly with City staff while maintaining a clear and auditable record of all activities and resolutions. Graviton’s approach to ad-hoc and managed services is proactive, structured, and flexible, with a strong emphasis on reliability, operational efficiency, and continuous improvement. We prioritize knowledge transfer and stakeholder engagement to build long-term value and operational self-sufficiency for our clients. Our consultants follow industry best practices and proven methodologies to assess, plan, implement, and support changes and improvements within the Oracle ecosystem. The following sections detail Graviton Consulting’s methodology and service delivery framework, illustrating how we will meet and exceed the City’s expectations through tailored solutions and dedicated support. Issue Troubleshooting and Resolution Graviton provides expert troubleshooting and resolution services for issues within currently implemented Oracle SaaS applications, ensuring optimized performance and an enhanced user experience. Our team has extensive experience delivering ad-hoc support to public sector clients for both Oracle HCM and ERP applications. The following diagram illustrates the process for issue troubleshooting and resolution that will be used to provide these services to the City: Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 155 As part of this RFP, Graviton Consulting provide ad hoc technology services for the City’s ERP and HCM implementation. These high-level processes of providing these services include but are not limited to: • ERP Services – We will offer standing recurring finance support services, including month-end and year-end close support. Additionally, we will provide ad-hoc services to address one-time operational needs specific to the City’s financial processes. • HCM Services – Our team will provide standing recurring HR and Payroll support services, including open enrollment and payroll year-end support. We will also offer ad-hoc services to meet any one-time HR and Payroll operational needs. • System Administration o User and Role Provisioning: § User Access Management: Graviton will help City set up and manage user accounts in Oracle Cloud as per job roles. We can also assist with Single Sign-On (SSO) integration if the City has one. § Role-Based Access Control (RBAC): Our team will be able to configure predefined and custom roles to align with business needs maintaining security best practices. We can also review rules around auto provision of roles. § Audit & Compliance: Our team will ensure that any security related changes adhere to City’s audit and compliance policies. • Security Management: o Graviton will ensure that all the work that is delivered as part of this RFP meets the security policies of the City. Our team will proactively work on the following as part of this project: § Data Security & Encryption: Ensure sensitive financial, HR, and operational data is protected through Oracle Cloud security policies, encryption mechanisms, and access controls. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 156 § Segregation of Duties (SoD): We will adhere to Oracle’s role-based security policies to prevent conflicts of interest and unauthorized access. • Integrations - Our proposed team possesses extensive experience in developing and managing integrations across both ERP and HCM applications. Typical integrations include: • Bank Integrations: Automating AP payments and reconciling transactions with financial institutions. • Third-Party AP Invoice and Journal Imports: Seamlessly importing external accounts payable invoices and journal entries. • Legislative Compliance Integrations: Supporting regulatory requirements such as CalPERS, EDD, and other statutory reporting. • Benefit Provider Integrations: Enabling secure data exchange with benefits administrators for efficient employee benefits management. • Telestaff Workforce: Our team also has experience in integration between Oracle HCM and Telestaff to keep both systems in sync in terms of workforce and bringing time data from Telestaff into Oracle for payroll processing. Our team of experts will help the city with the following activities: • Oracle Integration Cloud (OIC): Develop and maintain integrations using Oracle Integration Cloud (OIC) for seamless data exchange between Oracle SaaS and third-party applications. We understand that the City currently has OIC. However, our proposed technical team can assist with it in case City decides to implement OIC in future. • REST & SOAP APIs: Leverage Oracle REST and SOAP APIs to enable real-time data transfer and process automation. • Flat File-Based Integrations: Automate data transfers via SFTP, FBDI, HDL, or PBL for batch processing needs. • Monitoring & Error Handling: For efficient tracking, our team will implement error monitoring mechanisms, including automated notifications for failed processes with detailed error causes. This ensures timely issue resolution and seamless integration performance. • Data Management -The Graviton team will ensure that data consistency is maintained across both Oracle ERP and HCM applications, enabling seamless operations and accurate reporting. We will implement rigorous validation processes to ensure that data exchanged between Oracle applications and third- party integrations is pre-validated before being loaded into the system. This proactive approach minimizes errors, enhances data integrity, and ensures compliance with business rules. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 157 To facilitate efficient data uploads, we will leverage Oracle-delivered tools such as HCM Data Loader (HDL), File-Based Data Import (FBDI), and Application Development Framework Desktop Integration (ADFDI). These tools allow us to handle bulk data uploads, streamline system updates, and improve the accuracy of data migrations, reducing manual intervention and errors. During payroll processing, our team will collaborate closely with City personnel to ensure all pre-processing steps are completed before payroll execution. This ensures that all employees are paid accurately and on time, in accordance with the City’s policies and regulatory requirements. We will also provide ongoing support for critical HR and payroll functions, including Open Enrollment, Year-End processing, and the timely adoption of Oracle’s quarterly updates to maintain compliance with regulatory changes. Additionally, our team will provide rapid resolution of any issues related to retirement processing, employee benefits administration, and garnishment calculations. By ensuring timely and accurate processing of these complex payroll components, we help maintain operational efficiency and employee satisfaction. Graviton remains committed to delivering proactive, high-quality support that ensures the smooth and reliable functioning of the City’s Oracle ERP and HCM environments. • Report and Analytics Support - We recognize that the true success of any ERP and HCM implementation is measured by the ability of the City's key decision-makers to access the reports necessary for the seamless operation of their financial and HR systems. Graviton’s proposed team members have extensive experience in OTBI and have developed highly complex reports for numerous cities and counties. Some of the reports that we have built for our customers include: o GL and Budgeting § Ledger to Subledger detail report listing key subledger information like Supplier, Invoice, Payment, Customer, Receipt, Asset, etc. § Budget vs Actuals YTD § GASB vs Primary Ledger comparison § Financial statements: § Balance Sheet § Revenue vs Expenditure report § YTD Revenue vs Prior YTD comparison § Unencumbered Balance Report § Budgetary Control detail report Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 158 o GL to PPM reconciliation report o Enterprise Contract Dashboard o Receivables: § Revenue Detail report § 60 Day Revenue Receipts § Open Receivables o Payroll Costing Report: § Payroll Costing by Department report § Payroll Liability and Cash allocation report § Payroll Recharge report o Comprehensive Headcount Report, providing detailed insights into personal, assignment, and compensation data to support smooth conversion and ongoing operations. We can implement some of these reports for the City in case they can be utilized for City’s current business process. We will provide OTBI experts to the City to review and resolve issues with current reports that the City assigns us. We will also recommend reports that the City can take advantage of. • Incident Resolution within SLA -Graviton is proposing the following Severity Level structure for the City: Severity Level Definition Response Time Resolution Target Priority 1 (Critical) System is down, major disruption to County operations. 15 Minutes 4 Hours Priority 2 (High) Major functionality affected, but workaround available. 1 Hours 8 Hours Priority 3 (Medium) Moderate issue affecting some users but not business critical. 4 Hour 24 Hours Priority 4 (Low) Minor issue or informational request, no operational impact. 8 Hour 3 Business Days Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 159 We will conduct weekly status meetings with the City’s Technology Services (TS) team to review issue trends, SLA compliance, and system optimizations. • System Performance and Troubleshooting - With our deep expertise in Oracle ERP and HCM solutions and commitment to excellence, Graviton Consulting ensures reliable and efficient service delivery tailored to meet our client’s operational and strategic objectives. Project Based Implementations Graviton Consulting is dedicated to executing a structured and seamless implementation of new features and modules, enhancing system functionality while ensuring alignment with the City's evolving business needs. The following sections outline our approach to implementing new features, business process improvement and Redwood rollout. ERP and HCM New Feature Implantation Steps: The following diagram depicts the approach: These steps are described in detail below: • Planning & Readiness Assessment – During this phase, Graviton team will identify the scope of the new features and assess their impact on existing business processes. We will also align stakeholders on expectations, timelines, and change management requirements. This phase includes the following activities: o Review Oracle’s Release Notes and Feature Documentation. o Conduct an Impact Analysis to determine affected modules and business workflow o Define Project Scope, Objectives, and Success Metrics. o Identify Key Stakeholders (IT, Functional Leads, End Users) and Assign Roles. Develop a High-Level Implementation Roadmap. • Configure Test Environment – The key objective is to configure test instance with new feature. This phase includes the following: o Activate New Features in Oracle’s Test Instance. Planning and Readiness Assessment Configure Test Instance Testing and Validation Change Management & User Training Deployment & Go-Live Support Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 160 o Perform Initial System Configuration Based on Business Needs o Validate Compatibility with Existing Extensions and Integrations. o Conduct Security & Compliance Review to Ensure Policy Adherence. • Testing & Validation - The objective is to ensure new features function correctly and align with business requirements. The key activities will include the following: o Develop Test Cases Covering Functional, Performance, and Security Aspects. o Conduct Unit Testing to Verify System behavior. o Engage Business Users for User Acceptance Testing (UAT). o Track and Resolve Issues Identified During Testing. o Validate Reporting & Analytics Impacts. • Change Management & User Training – The objective is to ensure users are fully prepared for the changes and can ezectively utilize new features. The key activities will include the following: o Develop and Distribute Training Materials o Conduct Hands-On Training and Live Demonstrations. o Organize Knowledge Transfer Sessions for Super Users. o Set Up a Communication Plan for Announcements & Updates. • Deployment & Go-Live Support – The objective is to ensure a seamless transition from testing to production with minimal disruption. The key activities include: o Schedule Go-Live in Alignment with Business Operations. o Perform Final Validation & Approval Before Deployment. o Execute Cutover Plan to Migrate Changes to the Production. o Monitor System Performance and User Feedback Post-Go-Live. o Provide Support and Issue Resolution. Business Process Improvement Our Oracle Cloud consulting services focus on enhancing business processes by streamlining operations, improving eziciency, and enabling better decision-making. By leveraging Oracle’s advanced cloud solutions, we help organizations automate workflows, eliminate redundancies, and ensure seamless integration across key business functions such as finance, supply chain, and human resources. Our approach combines industry best practices with tailored configurations to align technology with business goals, driving agility and scalability. With a focus on continuous improvement, we empower enterprises to optimize performance, maintain compliance, and stay competitive in an evolving digital landscape. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 161 Graviton will evaluate the City’s current business processes within its Oracle SaaS ERP and HCM applications and provide best practice recommendations for optimization. Our business process improvement efforts include: o Tulare County § Replaced legacy paper-based personnel action forms with Oracle HCM at Tulare County. § Implemented Oracle ICP (Individual Compensation Plan) for Tulare County to facilitate reimbursement for employee certifications. o City of Lincoln and County of Lancaster § Streamlined Open Enrollment process of City and County of Lincoln and Lancaster. § Created a comprehensive report for comparing 457 contributions between the benefits and payroll modules, identifying data discrepancies. § Improved and enhanced Workforce Structure, thereby improved position management and data security. o City of Springfield: § Implemented Oracle HCM Communicate to facilitate effective organization-wide communication for Go live of Oracle Cloud, Open Enrollment 2024, Timecard with all eligible employees. o City of Redding: § Develop a spreadsheet loader template for COLA (Cost of Living Adjustment) salary uploads, position updates and provide training to business users on its effective utilization. o Mariposa County § Deployed the newly released AR Workflow for the County of Mariposa to enhance receivables processing. § Rolled out Oracle’s Integrated Invoice Imaging at Mariposa for intelligent invoice processing. § Created a tailored report form to be distributed to employees, benefits administrators, and payroll administrators upon completion of benefits enrollment. This report serves as a crucial tool for the county to report enrollment elections to CalPERS and PRISM, ensuring accurate and timely data submission. § Reimplementation of Onboarding & Offboarding Journey to utilize the latest journey offerings and features like task library, task group, embedded tasks, organization level journey reporting & tracking. Redwood Implementation Approach Oracle SaaS applications continuously roll out Redwood enhancements across both ERP and HCM applications, with Oracle providing advance notifications of these updates. Our team has extensive experience in managing Redwood feature rollouts for various clients. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 162 We proactively explore new Redwood features as soon as they become available in Oracle’s demo instance, allowing us to gain early insights into its enhanced user interface and functionalities. This enables us to ezectively present Redwood updates to our clients, ensuring they are well-informed about upcoming changes. Additionally, we closely monitor Oracle’s release schedule to develop a comprehensive testing and change management plan tailored to each client's needs. Once Redwood becomes available in the client’s test environment, our team conducts end-to-end testing, validates functionality, and creates or updates job aids to facilitate a smooth transition and user adoption. Additionally, Graviton’s consultants have extensive expertise in implementing Oracle General Ledger (OGL), ensuring seamless financial management and reporting. Our team will conduct a comprehensive review of the City’s existing OGL guide to assess its alignment with best practices and current operational needs. If modifications are required, we will work collaboratively with City stakeholders to refine and enhance the guide, ensuring it effectively supports financial processes. Additionally, if new documentation is needed, we will develop detailed, user-friendly guides to facilitate smooth adoption and adherence to financial policies. Graviton has successfully implemented both Employee Self-Service (ESS) and Manager Self-Service (MSS) solutions including Redwood for numerous public sector clients, enhancing workforce efficiency and user engagement. Leveraging this experience, we will support the City of San Luis Obispo in optimizing its ESS and MSS implementations. Our team will ensure that employees and managers can easily access, update, and manage essential HR and payroll functions, reducing administrative burdens while improving overall system usability. i. Detailed schedule by task and sub-task for completing the work. We acknowledge that the City of San Luis Obispo will define the specific tasks and scope of work based on its evolving needs. In alignment with this approach, we are providing a detailed rate card to ensure transparency and flexibility in resource allocation. Our rate structure is designed to accommodate both short-term and long-term engagements, allowing the City to efficiently manage costs while receiving high-quality Oracle ERP and HCM support. Whether the City requires assistance with system enhancements, troubleshooting, or ongoing maintenance, our pricing model ensures that the necessary expertise is available at competitive rates. Position Onshore Rate (USD/hour) Offshore Rate (USD/hour) Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 163 Project Manager $130 - ERP and HCM Solution Architect $165 - ERP and HCM Functional Consultant $130 $35 Technical Consultant $120 $35 Some of the tasks that we anticipate during this engagement are as follows: • Issue Troubleshooting & Resolution • System Configuration / Enhancements • Report Development & OTBI / BI Publisher Support • Integration Monitoring & Maintenance • Functional Support for ERP Modules (GL, AP, AR, etc.) • Functional Support for HCM Modules (Payroll, Benefits, etc.) • Security & User Access Management • Project-Based Work (Mini Implementations) • Quarterly Update Testing Assistance • Client Meetings / Status Reviews j. Estimated Hours for sta? in performing each phase and task of the work We understand that the City currently requires approximately 40 hours of support per week, and our team of experts will be available as per the City’s requirements. Graviton Consulting is committed to providing the right mix of experienced professionals, ensuring that the necessary skills are available to address any technical or functional challenges promptly. Our flexible engagement model allows us to scale resources up or down based on workload demands, ensuring that the City receives consistent and uninterrupted support. By maintaining a proactive and responsive approach, we aim to help the City achieve operational efficiency and maximize the value of its Oracle applications. We have provided our rate card for Oracle services in the Section ‘i ‘above. k. Detailed budget by task and sub-task for completing the work. We acknowledge that the City of San Luis Obispo will define the specific tasks and requirements based on its operational needs and priorities. As a result, our approach is designed to be flexible and adaptable, allowing us to provide targeted support in key areas as directed by the City. We are committed to working collaboratively with City personnel to Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 164 ensure that our services align with their objectives, delivering high-quality Oracle ERP and HCM support tailored to their evolving needs. Accordingly, we are providing a detailed rate card outlining the cost structure for our consulting services. This rate card ensures transparency in pricing and allows the City to plan and allocate resources effectively. Whether the City requires assistance on a short- term, ad-hoc basis or an extended engagement, our pricing model is designed to accommodate various levels of service while maintaining cost efficiency. We have provided our rate card for Oracle services in the Section ‘i ‘above. l. Services or data to be provided by the City. Graviton will require the following from the City to effectively deliver services in alignment with the requirements outlined in this RFP: • Key Personnel – The City will designate the key personnel to coordinate the services for ERP, HCM and technical services. • Internal IT Coordination – At the outset of the project, Graviton will collaborate with the City to engage internal IT teams in managing integrations, network security, and infrastructure- related dependencies. • 3rd Party Coordination – Graviton will require assistance from the City’s staff to coordinate with 3rd parties for integrations. Our team has many years of experience working on integration. However, Graviton may require assistance with the City to coordinate with 3rd party. • Issue Logs & Support Requests – Graviton will utilize City’s issue tracking system JIRA. We would require City’s assistance to log issues in JIRA. It will help us track the issues and provide appropriate status to the City. We will also use City’s user support management system KACE. • Testing & Validation – Graviton will require the City's support in conducting User Acceptance Testing (UAT) to validate issue resolutions, patches, updates, and new feature deployments. Graviton will incorporate changes into Production upon receiving City’s approval By ensuring these key areas of collaboration, Graviton will be able to provide seamless and effective services to the City. m. Services and deliverables provided by the Consultant(s). Graviton is committed to delivering high-quality Technology Services Consulting to support the City of San Luis Obispo in meeting the growing demands of Oracle system development, optimization, and ongoing management. As the City continues to expand Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 165 and evolve its use of Oracle Cloud applications, our team stands ready to provide the expertise and responsiveness needed to ensure continued success. We will offer on-call services to resolve issues efficiently and minimize disruption to daily operations. In addition to issue resolution, our consultants will deliver enhanced services to help the City implement new features, streamline business processes, and adapt to evolving functional and regulatory requirements. Whether the City requires support for configuration changes, integration updates, or functional enhancements, Graviton will provide the right resources and guidance to deliver timely and effective results. ERP Services Graviton typically performs the following support tasks to ensure the City’s finance and procurement business processes are stable and the City maximizes its use of Oracle Cloud: • Daily review and resolution of Graviton assigned production support tickets in both KACE and JIRA • Weekly Oracle Cloud production data and transaction analysis and reporting • Bi-weekly support work sessions for the Finance, Procurement, and Projects/Grants • Month-end support work sessions • Oracle ERP Quarterly Release analysis and reporting • Oracle ERP Quarterly Release regression testing Graviton performs the following annual support tasks to ensure the City’s year-end close: • Support finance year-end analysis and reconciliation of Oracle Cloud ledger and subledger data • Support finance data analysis and reconciliation activities Our team will evaluate current business processes in ERP and recommend best practice approaches based upon our prior experience working with public sector clients. Graviton will also implement new ERP features to support the City’s operational finance requirements. • Implementation of new business requirements • Deployment of configuration changes • Development of new requirements including reports and interfaces HCM Services Graviton performs the following standing recurring Oracle support tasks to ensure the City’s HR and Payroll business processes are stable and the City maximizes its use of Oracle Cloud. • Daily review and resolution of Graviton assigned production support tickets in both KACE and JIRA • Weekly Oracle Cloud production data and transaction analysis and reporting • Bi-weekly support work sessions for the HR/Benefits and TA/Payroll Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 166 • Bi-weekly Payroll support work sessions • Quarterly Payroll reporting • Oracle HCM Quarterly Release analysis and reporting • Oracle HCM Quarterly Release regression testing Graviton can also perform the following annual support tasks to ensure the City’s Open Enrollment process is successful. • Configure and Test annual benefit changes • Support the City’s open enrollment period • Ensure successful implementation of Open Enrollment election changes Graviton will perform the following annual support tasks to ensure the City’s year-end payroll processing is supported. • Production of year-end payroll reporting • Generation and distribution of W2s • Development and submission of Affordable Care Act (ACA) reporting Our team will current business processes in ERP and recommend best practice approaches based upon our prior experience working with public sector clients. Graviton will implement new HCM features to support the City’s operational finance requirements. • Implementation of new business requirements • Deployment of configuration changes • Development of new requirements including reports and interfaces Technical Services Graviton’s technical team offers comprehensive support for Oracle HCM and ERP applications, with deep expertise across all aspects of Oracle SaaS tools and technologies. Our consultants are highly skilled in managing, troubleshooting, and enhancing technical components within the Oracle Cloud ecosystem, ensuring that the City of San Luis Obispo receives reliable and efficient service delivery. We will provide full technical coverage for any issues related to third-party integrations, including monitoring, troubleshooting, and resolving data transmission failures or logic discrepancies. Our team follows industry best practices to ensure that all sensitive data is securely transmitted using encrypted channels and protocols that comply with industry standards and security policies. In addition, we will ensure that data exchange mechanisms are robust, auditable, and optimized for performance. Graviton also brings significant experience in reporting and analytics within Oracle applications. We will support the City’s existing OTBI (Oracle Transactional Business Intelligence) reports, assist in troubleshooting and enhancing current reports, and build Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 167 new dashboards using Oracle-delivered Subject Areas. Our team is well-versed in Oracle’s data models across HCM and ERP modules, which enables us to create meaningful visualizations and data-driven insights tailored to City operations. Security is another key area of our technical support. Our team will maintain and enhance the City’s existing security roles, ensuring users have the appropriate access levels based on business needs and compliance standards. If new roles or role modifications are required, we will design, configure, and test them to align with the City's security framework and approval processes. In addition to day-to-day support, Graviton will monitor and address system performance issues within Oracle Cloud applications. Our team will perform root cause analysis for recurring issues and implement preventive measures to reduce the likelihood of future disruptions. All incidents and service requests will be addressed in accordance with established Service Level Agreements (SLAs), with a strong focus on responsiveness, documentation, and resolution tracking. Through this well-rounded technical support framework, Graviton will ensure the City’s Oracle environment remains secure, scalable, and optimized to meet both current needs and future growth. Deliverables Graviton will provide a range of deliverables based on the specific assignment. The City has expressed interest in ad-hoc services, including user support issue resolution, project-related tasks, and addressing issues within the current implementation. The deliverables omered by Graviton are detailed in the table below. Deliverables Details Business Process Maps and Use Cases Graviton will create/update business process maps for the new features. Business process maps are swim lane diagrams depicting integrated business processes across stakeholders. Use cases will map to the City’s requirements and include written descriptions of how users will perform tasks to meet organizational business processes. The documents will also include step-by-step sequence of tasks to complete the associated business process. Completed business process maps will become the basis for application security and workflows, as well as the business process overviews to be included in end user training content. Completed use cases will become the basis for both system and user acceptance test scenarios. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 168 Cloud Business Process Familiarization Graviton’s project team members will perform an initial demonstration of new features of Oracle ERP and HCM for the purpose of familiarizing the County's project staff with the new business processes included with the software. At the conclusion of the cloud business process familiarization sessions, business process maps and use cases will be reviewed and updated to reflect information gathered. Conference Room Pilots For new feature implementations, Graviton will conduct Conference Room Pilot (CRP) sessions to facilitate a thorough review of the newly configured functionality in alignment with the City’s requirements. These sessions will provide City stakeholders with the opportunity to assess the feature’s design, validate its functionality, and ensure it meets operational needs. During CRP sessions, the City will be able to perform unit testing, identify any necessary refinements, and provide feedback for further enhancements. These sessions follow an iterative approach, allowing for continuous improvements based on the impact of the new feature on the City's business processes. This structured validation process ensures a seamless transition and successful adoption of new functionalities. Project Management and Issue Tracking Log Graviton will use Smartsheet for all project management tracking purposes throughout the project. This includes the project schedule, the project’s RAID log (for tracking Risks, Actions, Issues, Decisions, Changes), and the calendar of planned meetings. Smartsheet will also be used for tracking the assignment and completion of configuration and development activities to CEMLI Cycles, use cases to Conference Room Pilots, and test scripts to system and user acceptance test cycles. We will utilize City’s current issue tracking system JIRA for all production support issues. System Testing System testing is a formal evaluation of the complete system, ensuring that integrated business processes function seamlessly with converted data, third-party system integrations, and advanced reporting. Based on the impact of the new feature on the existing implementation, the Graviton team will determine and execute the appropriate level of system testing. System test scenarios will be developed based upon use cases, the scenarios are then executed by project team members, and the corresponding test issues are tracked in MS Excel. User Acceptance Testing User acceptance test is the formal testing of the complete system by the City’s project team members and end users. User acceptance test will Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 169 test the new feature and will be highlighted by completed end user security and workflows. User acceptance test scenarios will be developed based upon use cases, the scenarios are then executed by the City’s representatives, and the corresponding test issues are tracked in MS Excel. End User Training Graviton will deliver end user training in both an online on-demand format and an online instructor led format. Graviton will administer the LMS to support the instructor-led training. City trainers and/or super users that have attended the train-the-trainer sessions will deliver the online instructor-led training via the Graviton LMS. If required, in person classroom training will be made available and delivered by the City trainers. Production Support Graviton will provide production support after the new feature is implemented. Our team will ensure that the current implementation as well as new feature continue to work in the production as expected. Configuration Document Graviton will provide a configuration document for any newly deployed features and document any modifications to existing configurations or extensions. Additionally, Graviton will comply with the City's established documentation practices for tracking and updating changes. n. Any other information that would assist us in making this contract award decision. Graviton Consulting is uniquely positioned to support the City of San Luis Obispo with its Oracle ERP and HCM needs. Our team consists of over 90 veteran consultants with industry-leading expertise across all aspects of ERP implementations, including business process transformation, knowledge transfer, system architecture, and complex integrations. What sets Graviton apart is our extensive public sector experience, which is reflected in the highly qualified project team proposed for this engagement. Each team member has successfully delivered similar services for city and county governments, ensuring a deep understanding of municipal operations and compliance requirements. Our recent implementations and managed services include • Mariposa County, California Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 170 • Yamhill County, Oregon • City of Redding, California • City of Springfield, Ohio • City of Lincoln, Nebraska • County of Lancaster, Nebraska • County of Tulare, California • County of Weber, Utah Graviton’s commitment to excellence, combined with our structured methodology and hands-on experience, ensures that we can provide the City with a reliable and results- driven partnership. Our expertise in managing both day-to-day operations and strategic enhancements within Oracle Cloud environments positions us as the ideal partner to help the City achieve its long-term technology goals. o. Description of assumptions critical to development of the response which may impact cost or scope. Graviton’s team brings extensive experience in delivering on-call and managed services for Oracle environments. We work as true partners with our clients, focusing on maximizing the value of their Oracle implementations through responsive, high-quality support. The following assumptions are intended to support seamless collaboration and effective service delivery for the City of San Luis Obispo: • All services will be delivered remotely unless onsite presence is specifically requested and approved by the City. • Onsite work will be scheduled in advance and will incur additional travel and lodging costs. • Specific tasks and priorities will be defined by the City on an ongoing basis. • The City will assign a designated point of contact for coordination, task assignment, and approvals. • The City will be responsible for testing and formal approval of deliverables unless otherwise agreed. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 171 Requested Changes to Terms and Conditions p. Exhibit A Graviton Consulting acknowledges and accepts the terms and conditions outlined in Exhibit A provided by the City. Our team has thoroughly reviewed the document and does not propose any changes. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 1 Notice Requesting Qualifications for Technology Consulting Services The City of San Luis Obispo is requesting sealed proposals for technology consulting services. All firms interested in receiving further correspondence regarding this Request for Proposals (RFP) will be required to complete a free registration using BidNet Direct (www.bidnetdirect.com/). All proposals must be received via BidNet Direct by March 25, 2025, at 3pm, when they will be opened electronically via BidNet Direct on the proposal end date and time. The preferred method for bid submission is electronic via BidNet Direct. However, if you wish to submit a paper copy, please submit it in a sealed envelope plainly marked “Proposal for Technology Consulting Services,” to the Department of Finance, at 990 Palm Street, San Luis Obispo, CA, 93401, at or before 3pm. March 25, 2025. Project packages and additional information may be obtained at the City’s BidNet Direct website at www.BidNetDirect.com. Please contact at jerquiag@slocity.org, IT Manager with any questions. For technical help with BidNet Direct please contact BidNet Direct tech support at 800-835-4603. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 2 Contents A. Introduction and Scope of Work…………………………………………………………………………………………..3 B. Project Schedule…………………………………………………………………………………………………………………..4 C. General Terms and Conditions……………………………………………………………………………………………..4 D. Special Terms and Conditions……………………………………………………………………………………………….6 E. Proposal Content………………………………………………………………………………………………………………….8 F. Proposal Sample Form………………………………………………………………………………………………………….11 G. References…………………………………………………………………………………………………………………………..12 H. Statement of Past Contract Disqualifications……………………………………………………………………….14 Exhibit A: Form of Agreement and Insurance Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 3 A. INTRODUCTION AND SCOPE OF WORK The City of San Luis Obispo’s Information Technology Division is seeking qualified consultants to fulfill on- call support services for the City’s Oracle Cloud Fusion Applications (Oracle), including all implemented Enterprise Resource Planning (ERP) and Human Capital Management (HCM) modules, as subsequently described in this document. The City maintains a staff of technology professionals who fulfill many of the City’s tasks in areas of Oracle system development and management. In an effort to meet the increased demands in these areas, the City seeks consultants with expertise in configuration, management, and support of its Oracle system and related ERP and HCM modules. On-Call Support Consultants must be skilled in the following: a. Configuration and management of Oracle ERP modules, including: a. Accounts Payable (AP) and Expenses b. General Ledger (GL), Subledger Accounting (SLA), Fixed Assets c. Accounts Receivable (AR) and Cash Management d. Procurement (Self-Service Procurement and Procurement Contracts) e. Budgetary Control and Encumbrance Accounting f. Project Portfolio Management (PPM) including Project Financial Management, Project Control, and Project Billing b. Configuration and management of Oracle HCM modules, including: a. Core Human Resources (Core HR) and Compensation b. Payroll (Global Payroll) c. Benefits d. Talent Management and Learning c. System administration tasks, such as: a. User and role provisioning b. Security management c. Integration with third-party systems and applications d. Data Management: a. Maintenance of data integrity and accuracy across all modules e. Experience with reporting and analytics, including: a. Creation and modification of OTBI reports f. Experience implementing and supporting: a. Employee self-service (ESS) b. Manager self-service (MSS) c. Transition to Redwood Experience g. System performance and troubleshooting: a. Resolution of errors and system issues b. Root cause analysis and preventive measures h. Incident resolution and on-call services to support: a. Resolution of critical issues within agreed SLAs Qualified consultants may be called upon for services ranging from low level user support issue troubleshooting and resolution, project work related to implementing new features, and issue troubleshooting and resolution within currently implemented modules and functionality. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 4 Qualified consultants shall demonstrate within their proposal a minimum of two years’ experience supporting Oracle Cloud Fusion Applications. B. Project Schedule Preliminary Schedule Tasks 2/25/2025 • Release RFQ Date3/18/2025 • Closing date for questions Date 3/25/2025 • Closing date for RFQ By 4/15/2025 • Evaluation of bids and contract awards C. GENERAL TERMS AND CONDITIONS PROPOSAL REQUIREMENTS 1. Requirement to Meet All Provisions. Each individual or firm submitting a proposal (bidder) shall meet all the terms, and conditions of the Request for Proposals (RFP) project package. By virtue of its proposal submittal, the bidder acknowledges agreement with and acceptance of all provisions of the RFP specifications. 2. Proposal Submittal. Each proposal must be submitted on the form(s) provided in the specifications and accompanied by any other required submittals or supplemental materials. Proposal documents shall be submitted electronically via BidNet. However, if you can’t submit electronic please send your bid copy in a sealed envelope to the Department of Finance, City of San Luis Obispo, 990 Palm Street, San Luis Obispo, CA, 93401. To guard against premature opening, the proposal should be clearly labeled with the proposal title, project number, name of bidder, and date and time of proposal opening. No FAX submittals will be accepted. 3. Insurance Certificate. Each proposal must include a certificate of insurance showing: a. The insurance carrier and its A.M. Best rating. b. Scope of coverage and limits. c. Deductibles and self-insured retention. The purpose of this submittal is to generally assess the adequacy of the bidder’s insurance coverage during proposal evaluation; as discussed under paragraph 12 below, endorsements are not required until contract award. The City’s insurance requirements are detailed in Section E. 4. Proposal Quotes and Unit Price Extension. The extension of unit prices for the quantities indicated and the lump sum prices quoted by the bidder must be entered in figures in the spaces provided on the Proposal Submittal Form(s). Any lump sum bid shall be stated in figures. The Proposal Submittal Form(s) must be totally completed. If the unit price and the total amount stated by any bidder for Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 5 any item are not in agreement, the unit price alone will be considered as representing the bidder’s intention and the proposal total will be corrected to conform to the specified unit price. 5. Proposal Withdrawal and Opening. A bidder may withdraw its proposal, without prejudice prior to the time specified for the proposal opening, by submitting a written request to the Director of Finance for its withdrawal, in which event the proposal will be returned to the bidder unopene d. No proposal received after the time specified or at any place other than that stated in the “Notice Inviting Bids/Requesting Proposals” will be considered. All proposals will be opened and declared publicly. Bidders or their representatives are invited to be present at the opening of the proposals. 6. Submittal of One Proposal Only. No individual or business entity of any kind shall be allowed to make or file, or to be interested as the primary submitter in more than one proposal, except an alternative proposal when specifically requested; however, an individual or business entity that has submitted a sub-proposal to a bidder submitting a proposal, or who has quoted prices on materials to such bidder, is not thereby disqualified from submitting a sub-proposal or from quoting prices to other bidders submitting proposals. 7. Communications. All timely requests for information submitted in writing will receive a written response from the City. Telephone communications with City staff are not encouraged but will be permitted. However, any such oral communication shall not be binding on the City. CONTRACT AWARD AND EXECUTION 8. Proposal Retention and Award. The City reserves the right to retain all proposals for a period of 60 days for examination and comparison. The City also reserves the right to waive non -substantial irregularities in any proposal, to reject any or all proposals, to reject or delete one part of a proposal and accept the other, except to the extent that proposals are qualified by specific limitations. See the “special terms and conditions” in Section C of these specifications for proposal evaluation and contract award criteria. 9. Competency and Responsibility of Bidder. The City reserves full discretion to determine the competence and responsibility, professionally and/or financially, of bidders. Bidders will provide, in a timely manner, all information that the City deems necessary to make such a decision. 10. Contract Requirement. The bidder to whom award is made (Contractor) shall execute a written contract with the City within ten (10) calendar days after notice of the award. The contract shall be made in the form adopted by the City and incorporated in these specifications. CONTRACT PERFORMANCE 11. The City’s contract terms and conditions that Consultant will be expected to execute and be bound by are attached hereto as Exhibit A. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 6 D. SPECIAL TERMS AND CONDITIONS 1. Contract Award. Subject to the reservations set forth in Paragraph 9 of Section B (General Terms and Conditions) of these specifications, the contract will be awarded to the lowest responsible, responsive proposer. 2. Sales Tax Reimbursement. For sales occurring within the City of San Luis Obispo, the City receives sales tax revenues. Therefore, for bids from retail firms located in the City at the time of proposal closing for which sales tax is allocated to the City, 1% of the taxable amount of the bid will be deducted from the proposal by the City in calculating and determining the lowest responsible, responsive proposer. 3. Labor Actions. In the event that the successful proposer is experiencing a labor action at the time of contract award (or if its suppliers or subcontractors are experiencing such a labor action), the City reserves the right to declare said proposer is no longer the lowest responsible, responsive proposer and to accept the next acceptable low proposal from a proposer that is not experiencing a labor action, and to declare it to be the lowest responsible, responsive proposer. 4. Failure to Accept Contract. The following will occur if the proposer to whom the award is made (Contractor) fails to enter into the contract: the award will be annulled; any bid security will be forfeited in accordance with the special terms and conditions if a proposer's bond or security is required; and an award may be made to the next lowest responsible, responsive proposer who shall fulfill every stipulation as if it were the party to whom the first award was made. 5. Contract Term. The services identified in this specification will be used by the City for [TBDone (1) year. The prices quoted for these items must be valid for the entire period indicated above unless otherwise conditioned by the proposer in its proposal. 6. Contract Extension. The term of the contract may be extended by mutual consent for an additional one-year, and annually thereafter, for a total of four years. 7. Supplemental Purchases Supplemental Purchases. Supplemental purchases may be made from the successful proposer during the contract term in addition to the items listed in the Detail Proposal Submittal Form. For these supplemental purchases, the proposer shall not offer prices to the City in excess of the amounts offered to other similar customers for the same item. If the proposer is willing to offer the City a standard discount on all supplemental purchases from its generally prevailing or published price structure during the contract term, this offer and the amount of discount on a percentage basis should be provided with the proposal submittal. 8. Contractor Invoices. The Contractor may deliver either a monthly invoice to the City with attached copies of detail invoices as supporting detail, or in one lump-sum upon completion. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 7 9 Non-Exclusive Contract. The City reserves the right to purchase the items listed in the Detail Proposal Submittal Form, as well as any supplemental items, from other vendors during the contract term. 10. Unrestrictive Brand Names. Any manufacturer's names, trade names, brand names or catalog numbers used in the specifications are for the purpose of describing and establishing general quality levels. Such references are not intended to be restrictive. Proposals will be considered for any brand that meets or exceeds the quality of the specifications given for any item. In the event an alternate brand name is proposed, supplemental documentation shall be provided demonstrating that the alternate brand name meets or exceeds the requirements specified herein. The burden of proof as to the suitability of any proposed alternatives is upon the proposer, and the City shall be the sole judge in making this determination. 11. Delivery. Prices quoted for all supplies or equipment to be provided under the terms and conditions of this RFP package shall include delivery charges, to be delivered F.O.B. San Luis Obispo by the successful proposer and received by the City within 90 days after a uthorization to proceed by the City. 12. Start and Completion of Work. Work on this project shall begin immediately after contract execution and shall be completed within 90 calendar days thereafter, unless otherwise negotiated with City by mutual agreement. 13. Change in Work. The City reserves the right to change quantities of any item after contract award. If the total quantity of any changed item varies by 25% or less, there shall be no change in the agreed upon unit price for that item. Unit pricing for any quantity changes per item in excess of 25% shall be subject to negotiation with the Contractor. 14. Submittal of References. Each proposer shall submit a statement of qualifications and references on the form provided in the RFP package. 15. Statement of Contract Disqualifications. Each proposer shall submit a statement regarding any past governmental agency bidding or contract disqualifications on the form provided in the RFP package. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 8 E. PROPOSAL CONTENT 1. Proposal Content. Your proposal must include the following information: Submittal Forms a. Proposal submittal summary. b. Certificate of insurance. c. References from at least three firms for whom you have provided similar services. Qualifications d. Experience of your firm and those of sub-consultants in performing work and projects relevant to the Scope of Services outlined and described in the request. e. Resumes of the individuals who would be assigned to this project, including any sub- consultants, with their corollary experience highlighted and specific roles in this project clearly described. f. Standard hourly billing rates for the assigned staff, including any sub-consultants. g. Statement and explanation of any instances where your firm or sub-consultant has been removed from a project or disqualified from proposing on a project. Work Program h. Detailed description of your approach to completing the work. i. Detailed schedule by task and sub-task for completing the work. j. Estimated hours for your staff in performing each phase and task of the work, including sub- consultants, so we can clearly see who will be doing what work, and how much time it will take. k. Detailed budget by task and sub-task for completing the work. l. Services or data to be provided by the City. m. Services and deliverables provided by the Consultant(s). n. Any other information that would assist us in making this contract award decision. o. Description of assumptions critical to development of the response which may impact cost or scope. Requested Changes to Terms and Conditions p. The City desires to begin work soon after selecting the preferred Consultant Team and expects the Consultant to execute the City’s contract and all of the terms therein, as set forth in Exhibit A. To expedite the contracting process, each submittal shall include requested redlined changes to terms and conditions, if necessary. Please be advised that Consultant’s requested changes to the City’s terms and conditions will be considered by City staff when scoring and determining the competency and responsibility of the bidder. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 9 Proposal Length q. Proposal length should only be as long as required to be responsive to the RFP, including attachments and supplemental materials. 2. Proposal Evaluation and Selection. Proposals will be evaluated by a review committee and evaluated on the following criteria: a. Understanding of the work required by the City. b. Quality, clarity and responsiveness of the proposal. c. Demonstrated competence and professional qualifications necessary for successfully performing the work required by the City. d. Recent team experience in successfully performing similar services. e. Creativity of the proposed approach in completing the work. f. Value g. Writing skills. h. References. i. Background and experience of the specific individuals managing and assigned to this project. As reflected above, contract award will not be based solely on price, but on a combination of factors as determined to be in the best interest of the City. After evaluating the proposals and discussing them further with the finalists or the tentatively selected contractor, the City reserves the right to further negotiate the proposed work and/or method and amount of compensation. 3. Ownership of Materials. All original drawings, plan documents and other materials prepared by or in possession of the Contractor as part of the work or services under these specifications shall become the permanent property of the City and shall be delivered to the City upon demand. 4. Release of Reports and Information. Any reports, information, data, or other material given to, prepared by or assembled by the Contractor as part of the work or services under these specifications shall be the property of the City and shall not be made available to any individual or organization by the Contractor without the prior written approval of the City. 5. Copies of Reports and Information. If the City requests additional copies of reports, drawings, specifications, or any other material in addition to what the Contractor is required to furnish in limited quantities as part of the work or services under these specifications, the Contractor shall provide such additional copies as are requested, and City shall compensate the Contractor for the costs of duplicating of such copies at the Contractor's direct expense. 6. Required Deliverable Products. The Contractor will be required to provide: a. One electronic submission - digital-ready original .pdf of all final documents. If you wish to file a paper copy, please submit in sealed envelope to the address provided in the RFP. b. Corresponding computer files compatible with the following programs whenever possible unless otherwise directed by the project manager: Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 10 Word Processing: MS Word Spreadsheets: MS Excel Desktop Publishing: InDesign Virtual Models: Sketch Up Digital Maps: Geodatabase shape files in State Plan Coordinate System as specified by City GIS staff c. City staff will review any documents or materials provided by the Contractor and, where necessary, the Contractor will be required to respond to staff comments and make such changes as deemed appropriate. ALTERNATIVE PROPOSALS 7. Alternative Proposals. The proposer may submit an alternative proposal (or proposals) that it believes will also meet the City's project objectives but in a different way. In this case, the proposer must provide an analysis of the advantages and disadvantages of each of the alternative and discuss under what circumstances the City would prefer one alternative to the other(s). 8. Accuracy of Specifications. The specifications for this project are believed by the City to be accurate and to contain no affirmative misrepresentation or any concealment of fact. Bidders are cautioned to undertake an independent analysis of any test results in the specifications , as City does not guaranty the accuracy of its interpretation of test results contained in the specifications package. In preparing its proposal, the bidder and all subcontractors named in its proposal shall bear sole responsibility for proposal preparation errors resulting from any misstatements or omissions in the plans and specifications that could easily have been ascertained by examining either the project site or accurate test data in the City's possession. Although the effect of ambiguities or defects in the plans and specifications will be as determined by law, any patent ambiguity or defect shall give rise to a duty of bidder to inquire prior to proposal submittal. Failure to so inquire shall cause any such ambiguity or defect to be construed against the bidder. An ambiguity or defect shall be considered patent if it is of such a nature that the bidder, assuming reasonable skill, ability and diligence on its part, knew or should have known of the existence of the ambiguity or defect. Furthermore, failure of the bidder or subcontractors to notify City in writing of specification or plan defects or ambiguities prior to proposal submittal shall waive any right to assert said defects or ambiguities subsequent to submittal of the proposal. To the extent that these specifications constitute performance specifications, the City shall not be liable for costs incurred by the successful bidder to achieve the project’s objective or standard beyond the amounts provided there for in the proposal. In the event that, after awarding the contract, any dispute arises as a result of any actual or alleged ambiguity or defect in the plans and/or specifications, or any other matter whatsoever, Contractor shall immediately notify the City in writing, and the Contractor and all subcontractors shall continue to perform, irrespective of whether or not the ambiguity or defect is major, material, minor or trivial, and irrespective of whether or not a change order, time extension, or additional compensation has been granted by City. Failure to provide the hereinbefore described written notice within one (1) working day of contractor's becoming aware of the facts giving rise to the dispute shall constitute a Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 11 waiver of the right to assert the causative role of the defect or ambiguity in the plans or specifications concerning the dispute. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 12 F: PROPOSAL SUBMITTAL FORM - SAMPLE The undersigned declares that she or he has carefully examined [__________] which is hereby made a part of this proposal; is thoroughly familiar with its contents; is authorized to represent the proposing firm; and agrees to perform the specified work for the following cost quoted in full: BID ITEM: Total Base Price Sales tax [] Other TOTAL $ Delivery of equipment to the City to be within _______ calendar days after contract execution and written authorization to proceed. q Certificate of insurance attached; insurance company’s A.M. Best rating: __________________. Firm Name and Address Contact Phone Signature of Authorized Representative Date Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 13 I. REFERENCES Number of years engaged in providing the services included within the scope of the specifications under the present business name: . Describe fully the last three contracts performed by your firm that demonstrate your ability to provide the services included with the scope of the specifications. Attach additional pages if required. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications. Reference No. 1: Agency Name Contact Name Telephone & Email Street Address City, State, Zip Code Description of services provided including contract amount, when provided and project outcome Reference No. 2: Agency Name Contact Name Telephone & Email Street Address City, State, Zip Code Description of services provided including contract amount, when provided and project outcome Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 14 Reference No. 3 Agency Name Contact Name Telephone & Email Street Address City, State, Zip Code Description of services provided including contract amount, when provided and project outcome Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 15 STATEMENT OF PAST CONTRACT DISQUALIFICATIONS The proposer shall state whether it or any of its officers or employees who have a proprietary interest in it, has ever been disqualified, removed, or otherwise prevented from bidding on, or completing a federal, state, or local government project because of the violation of law, a safety regulation, or for any other reason, including but not limited to financial difficulties, project delays, or disputes regarding work or product quality, and if so to explain the circumstances. ◼ Do you have any disqualification as described in the above paragraph to declare? Yes q No q ◼ If yes, explain the circumstances. Executed on at _______________________________________ under penalty of perjury of the laws of the State of California, that the foregoing is true and correct. ______________________________________ Signature of Authorized Proposer Representative Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 EXHIBIT B - GENERAL TERMS AND CONDITIONS 1. Business License & Tax. The Contractor must have a valid City of San Luis Obispo business license & tax certiflcate before execution of the contract. Additional information regarding the City’s business tax program may be obtained by calling (805) 781-7134. 2. Ability to Perform. The Contractor warrants that it possesses, or has arranged through subcontracts, all capital and other equipment, labor, materials, and licenses necessary to carry out and complete the work hereunder in compliance with all federal, state, county, city, and special district laws, ordinances, and regulations. 3. Laws to be Observed. The Contractor shall keep itself fully informed of and shall observe and comply with all applicable state and federal laws and county and City of San Luis Obispo ordinances, regulations and adopted codes during its performance of the work. 4. Payment of Taxes. The contract prices shall include full compensation for all taxes that the Contractor is required to pay. 5. Permits and Licenses. The Contractor shall procure all permits and licenses, pay all charges and fees, and give all notices necessary. 6. Safety Provisions. The Contractor shall conform to the rules and regulations pertaining to safety established by OSHA and the California Division of Industrial Safety. 7. Public and Employee Safety. Whenever the Contractor’s operations create a condition hazardous to the public or City employees, it shall, at its expense and without cost to the City, furnish, erect and maintain such fences, temporary railings, barricades, lights, signs and other devices and take such other protective measures as are necessary to prevent accidents or damage or injury to the public and employees. 8. Preservation of City Property. The Contractor shall provide and install suitable safeguards, approved by the City, to protect City property from injury or damage. If City property is injured or damaged resulting from the Contractor’s operations, it shall be replaced or restored at the Contractor’s expense. The facilities shall be replaced or restored to a condition as good as when the Contractor began work. 9. Immigration Act of 1986. The Contractor warrants on behalf of itself and all subcontractors engaged for the performance of this work that only persons authorized to work in the United State pursuant to the Immigration Reform and Control Act of 1986 and other applicable laws shall be employed in the performance of the work hereunder. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 10. Non-Discrimination. In the performance of this work, the Contractor agrees that it will not engage in, nor permit such subcontractors as it may employ, to engage in discrimination in employment of persons because of age, race, color, sex, national origin or ancestry, sexual orientation, or religion of such persons. 11. Work Delays. Should the Contractor be obstructed or delayed in the work required to be done hereunder by changes in the work or by any default, act, or omission of the City, or by strikes, flre, earthquake, or any other Act of God, or by the inability to obtain materials, equipment, or labor due to federal government restrictions arising out of defense or war programs, then the time of completion may, at the City’s sole option, be extended for such periods as may be agreed upon by the City and the Contractor. In the event that there is insufficient time to grant such extensions prior to the completion date of the contract, the City may, at the time of acceptance of the work, waive liquidated damages that may have accrued for failure to complete on time, due to any of the above, after hearing evidence as to the reasons for such delay, and making a flnding as to the causes of same. 12. Payment Terms. The City’s payment terms are 30 days from the receipt of an original invoice and acceptance by the City of the materials, supplies, equipment, or services provided by the Consultant (Net 30). Consultant will submit invoices monthly for actual services performed. Invoices shall be submitted on or about the flrst business day of each month, or as soon thereafter as practical, for services provided in the previous month. Final June invoices shall be received no later than the 5th business day of July to meet City flscal year-end deadlines. Payment shall be made within thirty (30) days of receipt of each invoice as to all non-disputed fees. If the City disputes any of Consultant's fees it shall give written notice to Consultant within thirty (30) days of receipt of an invoice of any disputed fees set forth on the invoice. Any flnal payment under this Agreement shall be made within forty-flve (45) days of receipt of an invoice, therefore. 13. Inspection. The Contractor shall furnish City with every reasonable opportunity for City to ascertain that the services of the Contractor are being performed in accordance with the requirements and intentions of this contract. All work done, and all materials furnished, if any, shall be subject to the City’s inspection and approval. The inspection of such work shall not relieve Contractor of any of its obligations to fulflll its contract requirements. 14. Audit. The City shall have the option of inspecting and/or auditing all records and other written materials used by Contractor in preparing its invoices to City as a condition precedent to any payment to Contractor. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 15. Interests of Contractor. The Contractor covenants that it presently has no interest, and shall not acquire any interest—direct, indirect or otherwise—that would confiict in any manner or degree with the performance of the work hereunder. The Contractor further covenants that, in the performance of this work, no subcontractor or person having such an interest shall be employed. The Contractor certifles that no one who has or will have any flnancial interest in performing this work is an officer or employee of the City. It is hereby expressly agreed that, in the performance of the work hereunder, the Contractor shall at all times be deemed an independent contractor and not an agent or employee of the City. 16. Hold Harmless and Indemniflcation. (a) Non-design, non-construction Professional Services: To the fullest extent permitted by law (including, but not limited to California Civil Code Sections 2782 and 2782.8), Consultant shall indemnify, defend, and hold harmless the City, and its elected officials, officers, employees, volunteers, and agents (“City Indemnitees”), from and against any and all causes of action, claims, liabilities, obligations, judgments, or damages, including reasonable legal counsels’ fees and costs of litigation (“claims”), arising out of the Consultant’s performance or Consultant’s failure to perform its obligations under this Agreement or out of the operations conducted by Consultant, including the City’s active or passive negligence, except for such loss or damage arising from the sole negligence or willful misconduct of the City. In the event the City Indemnitees are made a party to any action, lawsuit, or other adversarial proceeding arising from Consultant’s performance of this Agreement, the Consultant shall provide a defense to the City Indemnitees or at the City’s option, reimburse the City Indemnitees their costs of defense, including reasonable legal fees, incurred in defense of such claims. (b) Non-design, construction Professional Services: To the extent the Scope of Services involve a “construction contract” as that phrase is used in Civil Code Section 2783, this paragraph shall apply in place of paragraph A. To the fullest extent permitted by law (including, but not limited to California Civil Code Sections 2782 and 2782.8), Consultant shall indemnify, defend, and hold harmless the City, and its elected officials, officers, employees, volunteers, and agents (“City Indemnitees”), from and against any and all causes of action, claims, liabilities, obligations, judgments, or damages, including reasonable legal counsels’ fees and costs of litigation (“claims”), arising out of the Consultant’s performance or Consultant’s failure to perform its obligations under this Agreement or out of the operations conducted by Consultant, except for such loss or damage arising from the active negligence, sole negligence or willful misconduct of the City. In the event the City Indemnitees are made a party to any action, lawsuit, or other adversarial proceeding arising from Consultant’s performance of this Agreement, the Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Consultant shall provide a defense to the City Indemnitees or at the City’s option, reimburse the City Indemnitees their costs of defense, including reasonable legal fees, incurred in defense of such claims. (c) Design Professional Services: In the event Consultant is a “design professional”, and the Scope of Services require Consultant to provide “design professional services” as those phrases are used in Civil Code Section 2782.8, this paragraph shall apply in place of paragraphs A or B. To the fullest extent permitted by law (including, but not limited to California Civil Code Sections 2782 and 2782.8) Consultant shall indemnify, defend and hold harmless the City and its elected officials, officers, employees, volunteers and agents (“City Indemnitees”), from and against all claims, damages, injuries, losses, and expenses including costs, attorney fees, expert consultant and expert witness fees arising out of, pertaining to or relating to, the negligence, recklessness or willful misconduct of Consultant, except to the extent caused by the sole negligence, active negligence or willful misconduct of the City. Negligence, recklessness or willful misconduct of any subcontractor employed by Consultant shall be conclusively deemed to be the negligence, recklessness or willful misconduct of Consultant unless adequately corrected by Consultant. In the event the City Indemnitees are made a party to any action, lawsuit, or other adversarial proceeding arising from Consultant’s performance of this Agreement, the Consultant shall provide a defense to the City Indemnitees or at the City’s option, reimburse the City Indemnitees their costs of defense, including reasonable legal fees, incurred in defense of such claims. In no event shall the cost to defend charged to Consultant. under this paragraph exceed Consultant’s proportionate percentage of fault. However, notwithstanding the previous sentence, in the event one or more defendants is unable to pay its share of defense costs due to bankruptcy or dissolution of the business, Consultant shall meet and confer with other parties regarding unpaid defense costs. (d) The review, acceptance or approval of the Consultant’s work or work product by any indemnifled party shall not affect, relieve or reduce the Consultant’s indemniflcation or defense obligations. This Section survives completion of the services or the termination of this contract. The provisions of this Section are not limited by and do not affect the provisions of this contract relating to insurance. Contractor’s indemniflcation obligations under this section extend to any claims arising out of or related to the negligence, recklessness, or willful misconduct of any sub -consultants/ subcontractors. 17. Contract Assignment. The Contractor shall not assign, transfer, convey or otherwise dispose of the contract, or its right, title or interest, or its power to execute such a contract Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 to any individual or business entity of any kind without the previous written consent of the City. 18. Safe Harbor. Contractor/Consultant’s duties and services under this agreement shall not include preparing or assisting the public entity with any portion of the public entity’s preparation of a request for proposals, request for qualiflcations, or any other solicitation regarding a subsequent or additional contract with the public entity. The public entity entering this agreement shall at all times retain responsibility for public contracting, including with respect to any subsequent phase of this project. Contractor/consultant’s participation in the planning, discussions, or drawing of project plans or speciflcations shall be limited to conceptual, preliminary, or initial plans or speciflcations. Contractor/consultant shall cooperate with the public entity to ensure that all bidders for a subsequent contract on any subsequent phase of this project have access to the same information, including all conceptual, preliminary, or initial plans or speciflcations prepared by contractor pursuant to this agreement. 19. Termination for Convenience. The City may terminate all or part of this Agreement for any or no reason at any time by giving 30 days written notice to Contractor. Should the City terminate this Agreement for convenience, the City shall be liable as follows: (a) for standard or off-the-shelf products, a reasonable restocking charge not to exceed ten (10) percent of the total purchase price; (b) for custom products, the less of a reasonable price for the raw materials, components work in progress and any flnished units on hand or the price per unit refiected on this Agreement. For termination of any services pursuant to this Agreement, the City’s liability will be the lesser of a reasonable price for the services rendered prior to termination, or the price for the services refiected on this Agreement. Upon termination notice from the City, Contractor must, unless otherwise directed, cease work and follow the City’s directions as to work in progress and flnished goods. 20. Termination. If, during the term of the contract, the City determines that the Contractor is not faithfully abiding by any term or condition contained herein, the City may notify the Contractor in writing of such defect or failure to perform. This notice must give the Contractor a 10 (ten) calendar day notice of time thereafter in which to perform said work or cure the deflciency. If the Contractor has not performed the work or cured the deflciency within the ten days specifled in the notice, such shall constitute a breach of the contract and the City may terminate the contract immediately by written notice to the Contractor to said effect. Thereafter, neither party shall have any further duties, obligations, responsibilities, or rights under the contract except, however, any and all obligations of the Contractor’s surety shall Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 remain in full force and effect, and shall not be extinguished, reduced, or in any manner waived by the terminations thereof. In said event, the Contractor shall be entitled to the reasonable value of its services performed from the beginning date in which the breach occurs up to the day it received the City’s Notice of Termination, minus any offset from such payment representing the City’s damages from such breach. “Reasonable value” includes fees or charges for goods or services as of the last milestone or task satisfactorily delivered or completed by the Contractor as may be set forth in the Agreement payment schedule; compensation for any other work, services or goods performed or provided by the Contractor shall be based solely on the City’s assessment of the value of the work-in-progress in completing the overall work scope. The City reserves the right to delay any such payment until completion or conflrmed abandonment of the project, as may be determined in the City’s sole discretion, so as to permit a full and complete accounting of costs. In no event, however, shall the Contractor be entitled to receive in excess of the compensation quoted in its proposal. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 EXHIBIT C: INSURANCE REQUIREMENTS Without limiting CONSULTANT’s indemniflcation of CITY, and prior to commencement of Work, CONSULTANT shall obtain, provide and maintain at its own expense during the term of this AGREEMENT, policies of insurance of the type and amounts described below, and in a form satisfactory to CITY. General liability insurance. CONSULTANT shall maintain commercial general liability insurance with coverage at least as broad as Insurance Services Office form CG 00 01, in an amount not less than $1,000,000 per occurrence, $2,000,000 general aggregate, for bodily injury, personal injury, and property damage. The policy must include contractual liability that has not been amended. Any endorsement restricting standard ISO “insured contract” language will not be accepted. Automobile liability insurance. CONSULTANT shall maintain automobile insurance at least as broad as Insurance Services Office form CA 00 01 covering bodily injury and property damage for all activities of the Consultant arising out of or in connection with Work to be performed under this AGREEMENT, including coverage for any owned, hired, non-owned or rented vehicles, in an amount not less than $1,000,000 combined single limit for each accident. Cyber-Liability. CONSULTANT shall procure and maintain Cyber Liability insurance with limits of $1,000,000 per occurrence/loss, $2,000,000 general aggregate, which shall include the following coverage: Liability arising from the theft, dissemination, and/or use of confldential or personally identiflable information, including but not limited to personally identiflable information (PII), protected health information (PHI), security codes, access codes, passwords, etc. Network security liability arising from the unauthorized use of, access to, or tampering with computer systems, including hacker or denial of service attacks. Liability arising from introducing a computer virus into or otherwise causing damage to vendor (flrst-party) or customer’s (third party) computer, computer system, network, or similarly related property and the data, software, and programs. Liability arising from professional misconduct or lack of the requisite skill required for performing services deflned in the contract or agreement. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Costs associated with restoring, updating, or replacing data. Costs associated with a privacy breach, including notiflcation costs, customer support, forensics, crises management, public relations consulting, legal services of a privacy attorney, credit monitoring, and identity fraud resolution services for affected individuals. This coverage may be bundled into one policy or purchased as two separate policies. If coverage is maintained on a claims-made basis, Consultant/Contractor shall maintain such coverage for an additional period of three (3) years following termination of the contract. Workers’ compensation insurance. CONSULTANT shall maintain Workers’ Compensation Insurance (Statutory Limits) and Employer’s Liability Insurance (with limits of at least $1,000,000). CONSULTANT shall submit to CITY, along with the certiflcate of insurance, a Waiver of Subrogation endorsement in favor of CITY, its officers, agents, employees, and volunteers. Umbrella or excess liability insurance. CONSULTANT shall obtain and maintain an umbrella or excess liability insurance policy with limits that will provide bodily injury, personal injury and property damage liability coverage at least as broad as the primary coverages set forth above, including commercial general liability, automobile liability, and employer’s liability. Such policy or policies shall include the following terms and conditions: A drop-down feature requiring the policy to respond if any primary insurance that would otherwise have applied proves to be uncollectible in whole or in part for any reason; Pay on behalf of wording as opposed to reimbursement; Concurrency of effective dates with primary policies; Policies shall “follow form” to the underlying primary policies; and insureds under primary policies shall also be insureds under the umbrella or excess policies. Proof of insurance. CONSULTANT shall provide certiflcates of insurance to CITY as evidence of the insurance coverage required herein, along with a waiver of subrogation endorsement for workers’ compensation. Insurance certiflcates and endorsements must be approved by CITY’s Risk Manager prior to commencement of performance. Current certiflcation of insurance shall be kept on flle with CITY at all times during the term of this contract. CITY reserves the right to require complete, certifled copies of all required insurance policies, at any time. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Duration of coverage. CONSULTANT shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property, which may arise from or in connection with the performance of the Work hereunder by CONSULTANT, his agents, representatives, employees or subconsultants. Primary/noncontributing. Coverage provided by CONSULTANT shall be primary and any insurance or self-insurance procured or maintained by CITY shall not be required to contribute with it. The limits of insurance required herein may be satisfled by a combination of primary and umbrella or excess insurance. Any umbrella or excess insurance shall contain or be endorsed to contain a provision that such coverage shall also apply on a primary and non-contributory basis for the beneflt of CITY before the CITY’s own insurance or self-insurance shall be called upon to protect it as a named insured. CITY’s rights of enforcement. In the event any policy of insurance required under this AGREEMENT does not comply with these speciflcations or is canceled and not replaced, CITY has the right but not the duty to obtain the insurance it deems necessary, and any premium paid by CITY will be promptly reimbursed by CONSULTANT or CITY will withhold amounts sufficient to pay premium from CONSULTANT payments. In the alternative, CITY may cancel this AGREEMENT. Acceptable insurers. All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commissioner to transact business of insurance or is on the List of Approved Surplus Line Insurers in the State of California, with an assigned policyholders’ Rating of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best’s Key Rating Guide, unless otherwise approved by the CITY’s Risk Manager. Waiver of subrogation. All insurance coverage maintained or procured pursuant to this AGREEMENT shall be endorsed to waive subrogation against CITY, its elected or appointed officers, agents, officials, employees and volunteers or shall speciflcally allow CONSULTANT or others providing insurance evidence in compliance with these speciflcations to waive their right of recovery prior to a loss. CONSULTANT hereby waives its own right of recovery against CITY and shall require similar written express waivers and insurance clauses from each of its subconsultants. Enforcement of contract provisions (non estoppel). CONSULTANT acknowledges and agrees that any actual or alleged failure on the part of the CITY to inform CONSULTANT of non-compliance with any requirement imposes no additional obligations on the CITY nor does it waive any rights hereunder. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 Requirements not limiting. Requirements of speciflc coverage features or limits contained in this Section are not intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage normally provided by any insurance. Speciflc reference to a given coverage feature is for purposes of clariflcation only as it pertains to a given issue and is not intended by any party or insured to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. If the CONSULTANT maintains higher limits than the minimums shown above, the CITY requires and shall be entitled to coverage for the higher limits maintained by the CONSULTANT. Any available insurance proceeds in excess of the specifled minimum limits of insurance and coverage shall be available to the CITY. Notice of cancellation. CONSULTANT agrees to oblige its insurance agent or broker and insurers to provide to CITY with a thirty (30) day notice of cancellation (except for nonpayment for which a ten (10) day notice is required) or nonrenewal of coverage for each required coverage. Additional insured status. General liability policies shall provide or be endorsed to provide that CITY and its officers, officials, employees, and agents, and volunteers shall be additional insureds under such policies. This provision shall also apply to any excess/umbrella liability policies. Prohibition of undisclosed coverage limitations. None of the coverages required herein will be in compliance with these requirements if they include any limiting endorsement of any kind that has not been flrst submitted to CITY and approved of in writing. Separation of insureds. A severability of interests provision must apply for all additional insureds ensuring that CONSULTANT’s insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the insurer’s limits of liability. The policy(ies) shall not contain any cross-liability exclusions. Pass through clause. CONSULTANT agrees to ensure that its subconsultants, subcontractors, and any other party involved with the project who is brought onto or involved in the project by CONSULTANT, provide the same minimum insurance coverage and endorsements required of CONSULTANT. CONSULTANT agrees to monitor and review all such coverage and assumes all responsibility for ensuring that such coverage is provided in conformity with the requirements of this section. CONSULTANT agrees that upon request, all agreements with consultants, subcontractors, and others engaged in the project will be submitted to CITY for review. CITY’s right to revise speciflcations. The CITY reserves the right at any time during the term of the contract to change the amounts and types of insurance required by giving the CONSULTANT ninety (90) days advance written notice of such change. If such change Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710 results in substantial additional cost to the CONSULTANT, the CITY and CONSULTANT may renegotiate CONSULTANT’s compensation. Self-insured retentions. Any self-insured retentions must be declared to and approved by CITY. CITY reserves the right to require that self-insured retentions be eliminated, lowered, or replaced by a deductible. Self-insurance will not be considered to comply with these speciflcations unless approved by CITY. Timely notice of claims. CONSULTANT shall give CITY prompt and timely notice of claims made or suits instituted that arise out of or result from CONSULTANT’s performance under this AGREEMENT, and that involve or may involve coverage under any of the required liability policies. Additional insurance. CONSULTANT shall also procure and maintain, at its own cost and expense, any additional kinds of insurance, which in its own judgment may be necessary for its proper protection and prosecution of the work. Veriflcation of Coverage. Contractor shall furnish the City with a certiflcate of insurance showing maintenance of the required insurance coverage, as well as endorsements effecting general liability coverage. All endorsements are to be received and approved by the City before work commences. Docusign Envelope ID: 74402315-1BA2-4F1D-8FF0-DFCF54DBC710