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11-13-2019 PC Agenda Packet
City of San Luis Obispo, Agenda, Planning Commission Agenda PLANNING COMMISSION Wednesday, November 13, 2019 6:00 p.m. REGULAR MEETING Council Chamber 990 Palm Street San Luis Obispo, CA CALL TO ORDER PLEDGE OF ALLEGIANCE : Chair Wulkan ROLL CALL : Commissioners Robert Jorgensen, Steve Kahn, John McKenzie, Nicholas Quincey, Charles Stevenson, Vice-Chair Hemalata Dandekar, and Chair Mike Wulkan. ACCEPTANCE OF AGENDA: Commissioners or staff may modify the order of items. CONSIDERATION OF MINUTES 1.Minutes of the Planning Commission meeting of October 23, 2019. PUBLIC COMMENT: At this time, people may address the Commission about items not on the agenda. Persons wishing to speak should come forward and state their name and address. Comments are limited to three minutes per person. Items raised at this time are generally referred to staff and, if action by the Commission is necessary, may be scheduled for a future meeting. PUBLIC HEARINGS NOTE: Any court challenge to the action taken on public hearing items on this agenda may be limited to considering only those issues raised at the public hearing or in written correspondence delivered to the City of San Luis Obispo at, or prior to, the public hearing. If you wish to speak, please give your name and address for the record. Please limit your comments to three minutes; consultant and project presentations limited to six minutes. Planning Commission Agenda for November 13, 2019 Page 2 2. Review of a four-story mixed-use project consisting of approximately 5,209 square feet of commercial use on the ground floor and 55 residential units above, including provision of 10 percent low-income affordable units, an associated 20 percent density bonus, and a request for a standard incentive to apply affordable housing parking standards identified in Zoning Regulations Section 17.140.040.K. Project includes: a request for a mechanical parking lift; parking, landscaping, and site improvements; tree removals; and a categorical exemption from environmental review (CEQA). Project Address: 486 Marsh & 545 Higuera; Case #: ARCH-0017-2019; Zone: C-D; March Higuera Mixed Use LLC owner/applicant. (Shawna Scott) At the request of the applicant, this item will be continued to a date uncertain to allow applicant-proposed revisions to be incorporated into the project. 3. Review of a Conditional Use Permit to allow operation of a Cannabis Retail Storefront with a categorical exemption from CEQA environmental review; Project Address: 2600 Broad; Case #: USE-0371-2019; Zone: C-R-SF; Nicholas Andre, applicant; Helios Dayspring, applicant; Natural Healing Center, applicant. (Rachel Cohen – 45 Minutes) Recommendation: Adopt a Resolution granting a Conditional Use Permit allowing the establishment and operation of a Cannabis Retail Storefront located at 2600 and 2640 Broad Street, based on findings and subject to conditions. 4. Review of a Conditional Use Permit to allow operation of a Cannabis Retail Storefront with a categorical exemption from CEQA environmental review; Project Address: 280 Higuera; Case #: USE-0550-2019; Zone: C-R-MU; MOM SLO LLC, applicant. (Walter Oetzell – 45 Minutes) Recommendation: Adopt a Resolution granting a Conditional Use Permit allowing the establishment and operation of a Cannabis Retail Storefront located at 280 Higuera Street, based on findings and subject to conditions. COMMENT AND DISCUSSION 5. Staff Updates & Agenda Forecast ADJOURNMENT The next Regular Planning Commission meeting is scheduled for Wednesday , December 11, 2019, at 6:00 p.m., in the Council Chamber, 990 Palm Street, San Luis Obispo, California. Planning Commission Agenda for November 13, 2019 Page 3 APPEALS APPEALS: Any decision of the Planning Commission is final unless appealed to City Council within 10 days of the action (Recommendations to City Council cannot be appealed since they are not a final action.). Any person aggrieved by a decision of the Commission may file an appeal with the City Clerk. Appeal forms are available at the Community Development Department office, City Clerk’s office, or on the City’s website (www.slocity.org). The appropriate appeal fee must accompany the appeal documentation. LISTENING ASSISTIVE DEVICES are available for the hearing impaired--please see Recording Secretary. The City of San Luis Obispo wishes to make all of its public meetings accessible to the public. Upon request, this agenda will be made available in appropriate alternative formats to persons with disabilities. Any person with a disability who requires a modification or accommodation in order to participate in a meeting should direct such request to the City Clerk’s Office at (805) 781-7100 at least 48 hours before the meeting, if possible. Telecommunications Device for the Deaf (805) 781-7410. Planning Commission regular meetings are televised live on Charter Channel 20. Agenda related writings or documents provided to the Planning Commission are available for public inspection in the Community Development Department located at 919 Palm Street, San Luis Obispo, California during the hours of 8:00 AM to 3:00 PM, and on the City’s website: http://www.slocity.org/government/advisory-bodies. Meeting video recordings can be found on the City’s website: http://www.slocity.org/government/department-directory/city-clerk/on-demand-meeting-videos Page intentionally left blank. City of San Luis Obispo, Council Agenda, City Hall, 990 Palm Street, San Luis Obispo Minutes - Draft Planning Commission Regular Meeting Wednesday, October 23, 2019 CALL TO ORDER A Regular Meeting of the San Luis Obispo Planning Commission was called to order on Wednesday, October 23, 2019 at 6:00 p.m. in the Council Chamber, located at 990 Palm Street, San Luis Obispo, California, by Vice Chair Dandekar. ROLL CALL Present: Commissioners Robert Jorgensen, Steve Kahn, John McKenzie, Nicholas Quincey, Charles Stevenson and Vice Chair Hemalata Dandekar Absent: Chair Mike Wulkan Staff: Community Development Director Michael Codron, Principal Planner Tyler Corey, Assistant City Attorney Charles Bell, and Deputy City Clerk Kevin Christian (additional staff as noted per item) Pledge of Allegiance 1. CONSENT AGENDA – CONSIDERATION OF MINUTES ACTION: MOTION BY COMMISSIONER JORGENSEN, SECOND BY COMMISSIONER MCKENZIE, CARRIED 5-0-1-1 (Quincey recused, Wulkan absent) to approve the minutes of October 9, 2019. PUBLIC COMMENTS ON ITEMS NOT ON THE AGENDA James Papp --End of Public Comment-- Packet Page 1 Planning Commission Meeting Minutes Page 2 of 5 October 23, 2019 PUBLIC HEARINGS 2. Project Address: 609 Palm Street; Case #: GENP-0389-2017, ARCH-0350-2017, USE- 0416-2019; Zone: O-H; City of San Luis Obispo, owner; San Luis Reparatory Theatre, applicant. Review of a new 23,344-square foot performing arts facility and a new 162,909- square foot parking structure with 404 parking spaces, including architectural review, a General Plan Amendment changing the project site from Office and Medium-High Density Residential to General Retail, a zone change from Office with a Historic District Overlay (O- H) and Medium-High Density Residential (R-3) to Downtown Commercial zone with a Historic Overlay (C-D-H) a deviation from standards to the floor area ratio for the parking structure, and use permits to allow a theater and a parking structure within the Downtown Commercial zone with an addendum to the previously certified Final Environmental Impact Report (EID-0349-2017); Project Address: 609 Palm Street; Case #: GENP-0389-2017, ARCH-0350-2017, USE-0416-2019; Zone: O-H; City of San Luis Obispo, owner; San Luis Reparatory Theatre, applicant. Associate Planner Rachel Cohen presented the staff report, specifically reviewing the Architectural Review Commission and Cultural Heritage Commission direction, along with recommended modifications to the Draft Resolution, and responded to Commission inquiries. Debbie Rudd of RRM Design Group and Pierre Rademaker of Pierre Rademaker Design reviewed various project design considerations. Gordon Knowls of Watry Design, parking garage project design representative, summarized parking needs and considerations and stressed proposed EV parking capacity. SLO Repertory Theatre project architect Bryce Engstrom reviewed the highlights of the interior theatre design. Kevin Harris, Managing Artistic Director SLO Reparatory Theatre, reviewed the SLORep needs, goals, and vision for the facility. Vice Chair Dandekar opened the public hearing. Public Comments One-minute speakers Two-minute speakers Three-minute speakers Charley Beck Molly Kern James Papp John Dunn Ann Robinson Dave Hannings Victoria Connerley Dave Garth Wendy George Jeff McKeegan Ellie Washington Ron Regier Jeff Olds Jane Roach Gina Kirk Penny DellaPelle Luke Wallace Chris Miller Chip Visci Barry Rands Dave Christy Paul Metchik Ron Yukelson Vice Chair Dandekar closed the public hearing. Packet Page 2 Planning Commission Meeting Minutes Page 3 of 5 October 23, 2019 Staff, including Tim Bochum, Deputy Director of Public Works and Interim Parking Manager responded to Commissioner questions. ACTION: MOTION BY COMMISSIONER STEVENSON, SECOND BY COMMISSIONER JORGENSEN, CARRIED 5-1-1 (Quincey opposed, Wulkan absent) to adopt a resolution entitled: “A RESOLUTION OF THE PLANNING COMMISSION OF THE CITY OF SAN LUIS OBISPO RECOMMENDING THE CITY COUNICL APPROVE THE ARCHITECTURAL DESIGN OF A NEW PERFORMING ARTS FACILITY (SLO REP THEATRE) AND A NEW PARKING STRUCTURE, A DEVIATION IN THE FLOOR AREA RATIO FOR THE PARKING STRUCTURE, USE PERMITS TO ALLOW THE SLO REP THEATRE AND A PARKING STRUCTURE WITHIN THE DOWNTOWN COMMERCIAL ZONE, AND ADOPT A GENERAL PLAN AMENDMENT CHANGING THE PROJECT SITE FROM OFFICE AND MEDIUM-HIGH DENSITY RESIDENTIAL TO GENERAL RETAIL AND A ZONE CHANGE FROM OFFICE WITH A HISTORIC DISTRICT OVERLAY (O-H) AND MEDIUM-HIGH DENSITY RESIDENTIAL (R-3) TO DOWNTOWN COMMERCIAL ZONE WITH A HISTORIC OVERLAY (C-D-H) WITH AN ADDENDUM TO THE CERTIFIED ENVIRONMENTAL IMPACT REPORT AS REPRESENTED IN THE PLANNING COMMISSION AGENDA REPORT AND ATTACHMENTS DATED OCTOBER 23, 2019 (609 & 633 PALM, 610, 614 & 630 MONTEREY, 970 & 972 NIPOMO STREETS; ARCH-0415-2019, USE-0416-2019, ARCH-0448-2019, USE-0388-2017, GENP- 0389-2017 & RZ-0460-2019)” with the following modifications: • Draft Resolution amendments as presented in the October 23, 2019 Planning Commission meeting • Allowance of Palm trees as an acceptable street tree option. • Recommends the forthcoming building that will line the parking structure include residential units, based on the architectural concept that was presented at the October 23, 2019 Planning Commission meeting ACTION: MOTION BY COMMISSIONER STEVENSON, SECOND BY COMMISSIONER JORGENSEN, CARRIED 6-0-1 (Wulkan absent) to recommend the City Council consider developing a process to identify parties to move the Heyd adobe and find a creative adaptation for its use. RECESS Vice Chair Dandekar called for a 10-minute break at 8:20 p.m. The meeting reconvened at 8:30 p.m. with all Commissioners present (except Commissioner Wulkan). Packet Page 3 Planning Commission Meeting Minutes Page 4 of 5 October 23, 2019 3. Project Address: 1234 Broad Street; Case #: MOD-0610-2019; Zone: C-D; Libertine Brewing Company, applicant. Review of a modification to an existing Bar Tavern Use Permit to include live entertainment and extend hours of operation by one hour (12 am at the latest), the application includes an expansion on the types of alcohol services including spirits (hard liquor) for the restaurant. Project is categorically exempt from environmental review (CEQA); Project Address: 1234 Broad Street; Case #: MOD-0610-2019; Zone: C-D; Libertine Brewing Company, applicant. Associate Planner Kyle Bell presented the staff report and responded to Commission inquiries. Applicant representatives Eric Newton and Sean Zurbriggen summarized the reasoning for the requested modifications and responded to Commission questions. Vice Chair Dandekar opened the public hearing. Public Comments Hileri Shand Sean Zurbriggen Rodessa Newton Eric Newton Vice Chair Dandekar closed the public hearing. ACTION: MOTION BY COMMISSIONER QUINCEY, SECOND BY COMMISSIONER McKENZIE, CARRIED 6-0-1 (Wulkan absent) to adopt a resolution entitled: “A RESOLUTION OF THE SAN LUIS OBISPO PLANNING COMMISSION APPROVING A MODIFICATION TO AN EXISTING BAR TAVERN USE PERMIT TO INCLUDE LIVE ENTERTAINMENT AND EXTEND HOURS OF OPERATION BY ONE HOUR (12 AM AT THE LATEST), THE APPLICATION INCLUDES AN EXPANSION ON THE TYPES OF ALCOHOL SERVICES INCLUDING SPIRITS (HARD LIQUOR) FOR THE RESTAURANT. THE PROJECT IS CATEGORICALLY EXEMPT FROM ENVIRONMENTAL REVIEW AS REPRESENTED IN THE PLANNING COMMISSION AGENDA REPORT AND ATTACHMENTS DATED OCTOBER 23, 2019 (1234 BROAD STREET, MOD-0610-2019)” With the following modifications to SECTION 3. Action: • Condition No. 8 – “…ensuring that all windows and doors are closed during live entertainment and no later than 10:00 PM, nightly.” • Condition No. 17 – “All employees that will be handling and/or serving alcoholic beverages to customers shall attend and complete the California Alcohol Beverage Control's (ABC) "Licensee Education on Alcohol and Drugs" (L.E.A.D) and receive Certification prior to serving customers. L.E.A.D. Certifications shall be maintained on- site by the business owner and be made available upon request by the Police Chief. Other equivalent training may be approved by the Police Chief.” Packet Page 4 Planning Commission Meeting Minutes Page 5 of 5 October 23, 2019 COMMENT AND DISCUSSION 4. Agenda Forecast Principal Planner Tyler Corey provided an update of upcoming projects. ADJOURNMENT The meeting was adjourned at 9:40 p.m. The next Regular meeting of the Planning Commission is scheduled for Wednesday, November 13, 2019 at 6:00 p.m., in the Council Chamber, 990 Palm Street, San Luis Obispo, California. APPROVED BY THE PLANNING COMMISSION: XX/XX/2019 Packet Page 5 Page intentionally left blank. Packet Page 6 CITY oF SAN LUIS OBISPO PLANNING COMMISSION AGENDA REPORT SUBJECT: Review of a four-story mixed-use project consisting of approximately 5,209 square feet of commercial use on the ground floor and 55 residential units above, including provision of 10 percent low-income affordable units, an associated 20 percent density bonus, and a request for a standard incentive to apply affordable housing parking standards identified in Zoning Regulations Section 17.140.040.K. Project includes: a request for a mechanical parking lift; parking, landscaping, and site improvements; tree removals; and a categorical exemption from environmental review (CEQA). ADDRESS: 486 Marsh & 545 Higuera BY: Shawna Scott, Senior Planner FILE: ARCH-0017-2019 Phone: (805) 781-7176 e-mail: sscott@slocity.org FROM: Tyler Corey, Principal Planner At the request of the applicant, this item will be continued to a date uncertain to allow applicant- proposed revisions to be incorporated into the project. Meeting Date: November 13, 2019 Item Number : 2 Packet Page 7 Page intentionally left blank. Packet Page 8 PLANNING COMMISSION AGENDA REPORT SUBJECT: Review of a Conditional Use Permit for a new 6,237 square foot Cannabis Retail Storefront in a Retail Commercial (C-R) Zone with a categorical exemption from environmental review. PROJECT ADDRESS: 2600 and 2640 Broad St. BY: Brandi Cummings, Contract Planner (Rachel Cohen, Associate Planner) Phone: 781-7545 e-mail: rcohen@slocity.org FILE NUMBER: USE-0371-2019 FROM: Tyler Corey, Principal Planner RECOMMENDATION: Adopt the Draft Resolution (Attachment 1) granting a Conditional Use Permit allowing the establishment and operation if a Cannabis Retail Storefront located at 2600 and 2640 Broad Street, based on findings and subject to conditions. SITE DATA Applicant Natural Healing Center Representative Craig Smith, CRSA Architecture Zoning Retail Commercial, Special Focus Area Overlay Zones, Cannabis Business Zone Overlay (C-R-SF-CBZ) General Plan General Retail Site Area 0.45 acres (20,000 s.f.) Environmental Status Categorically Exempt, CEQA Guidelines §15301 (Existing Facilities) SUMMARY The applicant, Natural Healing Center, represented by CRSA Architecture, has submitted an application for a Conditional Use Permit to allow the establishment and operation of a Cannabis Retail Storefront business, as provided by Zoning Regulations §§ 17.10.020 (A) and 17.86.080 (E) (1) (a), in a 6,630 square- foot commercial space (formerly Mission Thrift) at 2640 Broad Street. Physical improvements to the site and existing buildings were reviewed and approved by the Community Development Director as part of a Minor Development Review (ARCH-0372-2019) on November 5, 2019. The Minor Development Review also included improvement plans for the adjacent building (currently Quick Stop Liquor) located at 2600 Broad Street, for a hemp retail space, which is identified on the project plans as Building #2. The hemp Meeting Date: November 13, 2019 Item Number: 3 Packet Page 9 USE-0371-2019 (2600 & 2640 Broad Street) Page 2 retail store is considered a general retail use and is not subject to this discretionary action. Figure 1: Conceptual Exterior Birds-Eye View from Broad Street at Francis Avenue 1.0 COMMISSION PURVIEW The Planning Commission’s role is to review the project in terms of its consistency with the policies and standards set forth in the City’s General Plan and Zoning Regulations, including specific standards for Cannabis Activities described in Zoning §17.86.080 (Cannabis). 2.0 PROJECT INFORMATION 2.1 Site Information/Setting Table 1: Site Information Zoning C-R-SF-CBZ (Retail Commercial with a Special Focus Area Overlay and Cannabis Business Zone Overlay) Site Size 0.45 acre (20,000 s.f.) Present Use & Development Building #1 – formally Mission Thrift, Building #2 – Quick Stop Liquor Topography Nearly level (south side) to slightly sloping (north side) Access Francis Avenue off Broad Street (proposed; two access driveways currently exist off Broad Street) Surrounding Use/Zoning East: C-S-SF-CBZ (Service Commercial Businesses) South: C-R-SF-CBZ (Retail Commercial Businesses – Humber Haus) North: C-R-SF-CBZ (Retail Commercial Businesses – Mattress Outlet) West: R-2 (Medium Density Residential – Residences) Packet Page 10 USE-0371-2019 (2600 & 2640 Broad Street) Page 3 2.2 Project Description As shown in the project plans (Attachment 2), the applicant proposes to convert an existing retail building into a Cannabis Retail Storefront business with: • 3,348 square feet of ground floor cannabis retail space; • 1,479 square feet of office; • 481 square-feet of restrooms, janitorial, and electrical use; • A 1,322 square foot secured delivery bay (for receipt of incoming product); and, • A customer parking area with 22 vehicle parking spaces (including ADA Electric Vehicle spaces), 2 motorcycle parking spaces, and 10 bicycle parking spaces. Two existing access driveways to the property from Broad Street would be removed and the three underlying parcels would be merged into a single parcel. Figure 2: Project Site Plan (CRSA Architecture 2019) Packet Page 11 USE-0371-2019 (2600 & 2640 Broad Street) Page 4 2.3 Project Statistics Table 2: Project Statistics Item Proposed 1 Standard 2 Parking Spaces Total Vehicle 22 21 General Retail (for both Building #1 and Building #2) 22 (1 per 300 s.f. of general retail and office) Electric Vehicle (EV) Parking 7 EV ready spaces (2 are ADA spaces) 3 EV ready plus 50% EV capable Motorcycle Parking 2 spaces 1 space per each 20 vehicle spaces required Total Bicycle 10 (8 at bldg. #1 and 2 at bldg. #2) 6 (5 short term, 1 long term) Notes: 1. Applicant’s project plans 2. Zoning Regulations and South Broad Street Special Focus Area Plan Development Standards 3.0 PROJECT ANALYSIS Staff has evaluated the proposed project for consistency with applicable General Plan goals and policies, and for consistency with the regulations for Cannabis Activities set out in the San Luis Obispo Municipal Code (SLOMC, Chapter 9.10) and Zoning Regulations (§17.86.080). 3.1 Cannabis Regulations (SLOMC Ch. 9.10) On May 22, 2018 the City Council adopted Ordinance No. 1647 amending the SLOMC to add Chapter 9.10, establishing regulations for cannabis businesses for the protection of the health, safety, and welfare of the residents of the City from the negative impacts of illegal cannabis activity. The City requires that each commercial cannabis operator obtain a Commercial Cannabis Operator Permit, and a Use Permit from the City, along with all state permits and licenses (SLOMC §9.10.040). This Chapter sets the basic regulatory framework for conduct of Cannabis Activities, including certain standards and limitations, and provisions for Records and Reporting (§ 9.10.130), Inspection and Enforcement (§9.10.140), Security Measures (§9.10.250), and Violation and Penalties (§9.10.280). The applicant was qualified and received a Commercial Cannabis Operator Permit from the City on September 5, 2019. If the project receives approval of this Conditional Use Permit, the applicant will be eligible to receive a Type 10 storefront retailer license from the California Bureau of Cannabis Control. The applicant will be required to display a copy of the Commercial Cannabis Operator Permit and state license in a location visible to the public and will be required to apply annually for renewal of the commercial cannabis operator permit prior to expiration. The applicant will be required to maintain records in compliance with §9.10.130 for review by the City and allow the City to perform unscheduled inspections during business hours. Consistent with SLOMC §9.10.210, §9.10.220 and §9.10.240, the project does not propose any alcohol and tobacco sales and service, cannabis events, or cannabis vending machines on site. Packet Page 12 USE-0371-2019 (2600 & 2640 Broad Street) Page 5 3.2 Zoning Regulations for Cannabis Activities (§17.86.080) Ordinance No. 1647 also amended Zoning Regulations by adding §17.86.080 establishing land use requirements and development standards for cannabis activities, limiting such activities to particular Zones and imposing certain limitations and restrictions on their operation, as discussed in further detail below. 3.2.1 Operations Plan. The applicant submitted an Operations Plan that complies with §17.86.080 (E) (4) (b) and includes an employee safety and training plan, noise and light management plan, waste management plan, and educational materials dissemination plan. The project will be subject to California Green Energy Standards (Title 24) and is not expected to result in excessive water, energy, or waste demand. Analysis of the security plan, odor plan, and plan for restriction of access by minors are addressed in more detail below. Excerpts of the Operations Plan are included as Attachment 3 (Sensitive material, such as security plans, has been removed). 3.2.2 Security. The applicant prepared a Security Plan that addresses both state-wide regulations of the Bureau of Cannabis Control and concerns of the City Police Department (§17.86.080 (E) (4) (b) (i)). The Security Plan was reviewed and approved by the City’s Police Department during evaluation of the Commercial Cannabis Operator Permit application for the proposed business. The security plan includes on-site security guards, controlled access to the retail area, a secured delivery bay, and video cameras that are accessible in real time by the City Police Department. 3.2.3 Enforcement Priorities. The project includes measures that address enforcement priorities for commercial cannabis activities, including restricting access to the public and to minors and ensuring that cannabis and cannabis products are only obtained from and supplied to other permitted licensed sources within the state and not distributed out of state (§17.86.080 (E) (5) (e)). The applicant states in their Operations Plan (Attachment 3, page 72) that “Entry will only be granted to medical patients 18 years of age or older with proper documentation required until state and local law. Non-medical (adult-use) customers must be age 21 or older.” Per §17.86.080 (E) (5) (f)) and Condition of Approval No. 3 (Attachment 1) only those that are 21 years or older may enter the retail facility via the use of ID scanners in the lobby area, regardless if a person possesses a valid medical cannabis identification card. The applicant will post signs that purchasing cannabis for minors is against the law and will not carry any products that are packaged in a way that would be appealing to minors. All purchases will be placed into opaque childproof bags to prevent accidental ingestion by minors. The applicant has also committed to provide grant funding for prevention programs in local schools. In accordance with state law, the applicant will be using an inventory management system that is compliant with the state’s track-and- trace program which is meant to ensure all products are derived from licensed vendors and that all damaged or returned products are disposed of per state requirements. 3.2.4 Cannabis Odors. Commercial cannabis activities are to be conducted in a manner that prevents cannabis odors from being detected offsite (§17.86.080 (E) (5) (c)). The applicant prepared an Odor Control Plan as part of their application packet. The Odor Control Plan describes the installation of an air filtration and treatment system that filters air before existing the facility. The proposed filtration system would use an activated carbon matrix to remove odor. Packet Page 13 USE-0371-2019 (2600 & 2640 Broad Street) Page 6 3.2.5 Hours of Operation. The proposed project would operate from 9:00 a.m. until 8:00 p.m., consistent with the Zoning Regulations §17.86.080 (E) (10). 3.2.6 Location and Number of Facilities. Zoning Regulations require that Cannabis Retail Storefront businesses be located at least 1,000 feet from schools (any level), public parks, and playgrounds, at least 600 feet from any licensed daycare centers, and at least 300 feet from any residentially zoned area within the Cannabis Business Zone (§17.86.080 (E) (10) (iii)). The project is in compliance with all distance standards to these uses, as summarized in the table below. Table 3: Compliance with Distance Standards Use Name Distance School Sinsheimer Elementary School 2,268 feet Public Park Sinsheimer Park 1,236 feet Playground Sinsheimer Park 1,236 feet Licensed Daycare Center Sinsheimer Sun ‘N Fun 2,268 feet Residentially Zoned Area within the CBZ >300 feet, outside the residential zone buffer identified on the South Broad CBZ Area map Storefront retail sales are limited to three facilities within the City (§17.86.080 (E) (10) (b) (ii)). The regulations also require that Cannabis Retail Storefront businesses be separated at least 1,000 feet from other Cannabis Retail Storefront businesses (§17.86.080 (E) (10) (b) (iv)). No other Cannabis Retail Storefront has been permitted by the City at this time, with only one other retailer under consideration at this time: The MOM SLO LLC proposed at 280 Higuera Street, which is more than 1,000 feet (approximately 5,650 feet as the crow flies) from the subject site. Packet Page 14 USE-0371-2019 (2600 & 2640 Broad Street) Page 7 Figure 3: Cannabis Business Zone and Surrounding Uses 3.3 Parking The project requires 21 vehicle parking spaces. The project includes one extra surface parking space in addition to the required number of spaces, for a total of 22 off-street parking spaces. The parking calculation is based on §17.72.030, which requires 1 parking space for every 300 feet of general retail or office area. An additional 2 motorcycle parking spaces are also proposed. Two van accessible (ADA) parking spaces are included on the proposed plans as part of the 22 total spaces being provided. Additionally, based on the number of required parking spaces, the project is required to provide 3 electric vehicle ready charging spaces and additional EV capable spaces equal to 50% of the required vehicle spaces for the site (21 x 50% = 10.5 or 11 based on the Zoning Regulations definition of fractions (Section 17.04.010)). The project is proposing to provide 7 EV ready charging spaces as part of the 21 required spaces. The project is required to have 11 EV capable spaces; the project has 4 extra EV ready (7 EV ready minus 3 EV ready required) and is conditioned to provide 7 additional EV capable spaces to meet the standard for a total of 11 (Attachment 1, Draft Resolution - Conditions of Approval No. 4). Based on the size of the proposed project, the project requires 6 bicycle parking spaces (5 short term and 1 long term). The project is proposing 10 short-term bicycle parking spaces. Condition of Approval No. 6 requires that the project install one long-term bicycle parking space (secured and covered) in compliance with City standards (Attachment 1, Draft Resolution). Sinsheimer Park and Elementary School Packet Page 15 USE-0371-2019 (2600 & 2640 Broad Street) Page 8 4.0 ENVIRONMENTAL REVIEW The project is categorically exempt from the preparation of environmental documentation under the California Environmental Quality Act (CEQA). The project is consistent with General Plan policies for the land use designation and is consistent with the applicable zoning designation and regulations. The project consists of the operation of existing, private structures that involves negligible expansion of use beyond existing and historical uses, as described in CEQA Guidelines § 15301 (Existing Facilities). The project site is not on a list of hazardous waste sites and does not contain a significant historical resource. The property is less than one acre in size and is entirely surrounded by urban uses that have no value as habitat for endangered, rare or threatened species as the site is located on an existing developed property and is almost entirely paved. The site is served by required utilities and public services. 5.0 CONCURRENCE Staff from all departments, including the Police Department, reviewed the proposed project and they concur with the provided evaluation and conditions of approval. 6.0 ALTERNATIVES 6.1 Continue the item. An action to continue the item should include a detailed list of additional information or analysis required. 6.2 Deny the item. Deny the project based on findings of inconsistency with State law, the General Plan, Zoning Regulations, and/or other pertinent City standards. 7.0 ATTACHMENTS 1. Draft Resolution 2. Project Site Plan and Floor Plan 3. Operations Plan (Excerpts) Packet Page 16 RESOLUTION NO. XXXX-19 A RESOLUTION OF THE SAN LUIS OBISPO PLANNING COMMISSION GRANTING A CONDITIONAL USE PERMIT FOR THE ESTABLISHMENT AND OPERATION OF A CANNABIS RETAIL STOREFRONT INCLUDING A CATEGORICAL EXEMPTION FROM ENVIRONMENTAL REVIEW AS REPRESENTED IN THE PLANNING COMMISSION AGENDA REPORT AND ATTACHMENTS DATED NOVEMBER 13, 2019 (2600 & 2640 BROAD STREET, FILE #USE-0371-2019) WHEREAS, the Planning Commission of the City of San Luis Obispo conducted a public hearing in the Council Chamber of City Hall, 990 Palm Street, San Luis Obispo, California, on November 13, 2019 for the purpose of considering a Conditional Use Permit application USE- 0371-2019 for establishment and operation of a Cannabis Retail Storefront; and WHEREAS, notices of said public hearing were made at the time and in the manner required by law; and WHEREAS, the Planning Commission has duly considered all evidence, including the testimony of the applicant, interested parties, and the evaluation and recommendations by staff, presented at said hearing. NOW, THEREFORE, BE IT RESOLVED by the Planning Commission of the City of San Luis Obispo as follows: Section 1. Findings. Based upon all the evidence, the Commission makes the following findings in support of approval of the Conditional Use Permit: 1. The proposed use is consistent with Section 17.86.080 Zoning Regulations and Chapter 9.10 of the Municipal Code because, as proposed, the use will not negatively impact the residential uses in the neighborhood, is consistent with adjacent businesses that have similar hours of operation, will not be located within 1,000 feet of any pre-school, elementary school, junior high school, high school, public park or playground, within 600 feet of any licensed daycare center, within 300 feet of residential uses within the CBZ, or within 1,000 feet of another cannabis retail storefront, and the business shall adhere to the City’s Noise Ordinance and conditions of approval. 2. That the site is adequate for the project in terms of size, configuration, topography, and other applicable features, and has appropriate access to public streets with adequate capacity to accommodate the quantity and type of traffic expected to be generated by the use. 3. That the project will not be detrimental to the health, safety, and welfare of persons living or working at the site or in the vicinity because the cannabis retail storefront does not present a potential threat to the surrounding property and buildings. This project is subject to Use permit requirements, City regulations, and California Building Code requirements designed to address health, safety, and welfare concerns. Additionally, the applicant ATTACHMENT 1 Packet Page 17 Planning Commission Resolution No. PC-XX-19 USE-0371-2019 (2600 & 2640 Broad Street) Page 2 prepared a Security Plan that addresses both state-wide regulations of the Bureau of Cannabis Control and concerns of the City Police Department. 4. The cannabis retail storefront, as proposed, will comply with all the requirements of State and City for the dispensing of cannabis, including dual licensure and participation in an authorized track and trace program. Section 2. Environmental Review. The project is categorically exempt from the preparation of environmental documentation under the California Environmental Quality Act (CEQA). The project is consistent with General Plan policies for the land use designation and is consistent with the applicable zoning designation and regulations. The project consists of the operation of existing, private structures that involves negligible expansion of use beyond existing and historical uses, as described in CEQA Guidelines § 15301 (Existing Facilities). The project site is not on a list of hazardous waste sites and does not contain a significant historical resource. The property is less than one acre in size and is entirely surrounded by urban uses that have no value as habitat for endangered, rare or threatened species as the site is located on an existing developed property and is almost entirely paved. The site is served by required utilities and public services. Section 3. Action. The Planning Commission does hereby approve the Conditional Use Permit application USE-0371-2019 for a Cannabis Retail Storefront located at 2600 and 2640 Broad Street subject to the following conditions: 1. The proposed use shall operate consistent with the project description and other supporting documentation submitted with this application unless otherwise conditioned herein. This use permit shall be reviewed by the Community Development Director if any reasonable written complaint is received from any citizen or from the Police Department or upon receipt of evidence that the use is not in compliance with conditions of approval and the Municipal Code. The Community Development Director may refer the complaint to the Planning Commission at his/her discretion and conditions of approval may be added, deleted, or modified or the use permit may be revoked to ensure on -going compatibility between uses on the project site and other nearby uses. 2. The applicant shall pay all applicable current and future state and local taxes and all applicable commercial cannabis fees and related penalties established by the City Council, including but not limited to application, administrative review, inspection, etc. 3. Minors and persons under the age of twenty-one on the premises, even if accompanied by a parent or guardian or a person between the ages of eighteen and twenty possessing a valid medical cannabis identification card shall be prohibited from entering the cannabis retail storefront. 4. Outdoor storage of cannabis or cannabis products is prohibited. ATTACHMENT 1 Packet Page 18 Planning Commission Resolution No. PC-XX-19 USE-0371-2019 (2600 & 2640 Broad Street) Page 3 5. In addition to the 7 EV ready parking spaces, the applicant shall install 7 EV capable parking spaces. Improvements, including empty raceways to the parking spaces, shall be shown on tenant improvement plans at time of application for building permits. 6. One long-term bicycle parking space (secured and covered) shall be installed in compliance with City standards. 7. Prior to issuance of a building permit, the applicant shall record a Community Benefits Agreement, in the form subject to the approval of the City Attorney. 8. The applicant shall defend, indemnify, and hold harmless the City and/or its agents, officers, and employees from any claim, action, or proceeding against the City and/or its agents, officers, or employees to attack, set aside, void, or annul the approval by the City of this project, and all actions relating thereto, including but not limited to environmental review (“Indemnified Claims”). The City shall promptly notify the applicant of any Indemnified Claim upon being presented with the Indemnified Claim, and City shall fully cooperate in the defense against an Indemnified Claim. On motion by __________________, seconded by ________________, and on the following roll call vote: AYES: NOES: REFRAIN: ABSENT: The foregoing resolution was passed and adopted this day of November 13, 2019. _____________________________ Tyler Corey, Secretary Planning Commission ATTACHMENT 1 Packet Page 19 NATURAL HEALING CENTERHELIOS DAYSPRING7510 LOS OSOS VALLEY ROADSAN LUIS OBISPO, CA 93405These drawings are instrumentsof service and are the propertyof C R S A Architecture. Alldesigns and other informationon the drawings are for use onthe specified project and shallnot be used otherwise withoutthe expressed writtenpermission of C R S AArchitecture.NATURAL HEALING CENTER2600 BROAD STREETSAN LUIS OBISPO, CA 93401LANDSCAPE ANDHYDROZONE PLANL-1.0CRSA © 201901852890 Monterey Street • Suite A • San Luis Obispo • CA 93401NOT FOR CONSTRUCTION03 JUNE 2019MINOR ARCH SUBMITTAL23 AUG 2019MINOR ARCH RE- SUBMITTALSCALE:LANDSCAPE AND HYDROZONE PLANDRAWINGS ARE FOR DESIGN AND REVIEW PURPOSES ONLY AND SHALL NOT BE USED AS CONSTRUCTION DOCUMENTS1/8" = 1'-0"12345234567891011121314PROPERTY LINE N32º29'52"W 200.07'MPROPERTY LINE N57º30'00"W 90.18'MPROPERTY LINE N32º29'50"W 190.13'MPROPERTY LINE N57º28'02"W 100.18'MB R O A D S T R E E TF R A N C I S A V E N U E151617EVEVEVEVWHACFIBEROPTICSTWTC VAULTSD1EVEVEV1819 HYDROZONE#1HYDROZONE#2HYDROZONE#4HYDROZONE#4HYDROZONE#3(N) STREET LIGHTING AT THEINTERSECTION PER CITYENGINEER STANDARDS(N) STREETTREE(N) STREETTREE(N) STREETTREE(N) STREETTREE(E) STREETTREE(E) STREETTREEBUILDING #2F.F.= 233.95'BUILDING #1F.F.= 235.03'DASH LINE INDICATESLOCATION OF PROPOSEDBIO-SWALE. REFER TODETAIL 'A'Maximum Applied Water Allowance Calculations Enter Value in Blue CellsTan Cells Show ResultsSan Luis ObispoType of ProjectNon-residentialETo of City from MWELO data43.80 ETo(inches/year) 0Overhead Landscape Area (ft2)1590Drip Landscape Area (ft2)SLA (ft2)Total Landscape Area1,590 ft2Results:(ETo) x (0.62) x [(ETAF x LA) + (1.0 - ETAF) x SLA]19,430.1Gallons per year26HCF (Hundred Cubic Feet) per year0.060Acre-feet per yearEstimated Total Water UseEnter Values in Blue CellsTan Cells Show ResultsPlant Water Use TypePlant FactorVery Low0 - 0.1Low0.1 - 0.3Moderate0.3 - 0.6High0.6 - 1.0HydrozonePlant Water Use Type (low, moderate, high)Plant Factor (PF)Hydrozone Area (HA) (ft2) Without SLAEnter Irrigation Type (PF x HA (ft2))/IEZone 1 Low 0.30 456 Drip Irrigation168.89Zone 2 Low 0.30 188 Drip Irrigation69.63Zone 3 Low 0.30 171 Drip Irrigation63.33Zone 4 Low 0.30 775 Drip Irrigation287.04Zone 5Zone 6Zone 7Zone 8Zone 9Zone 10Zone 11Zone 12Zone 13Zone 14Zone 15Zone 16Zone 17Zone 18Zone 19Zone 20HA Area 1,590 588.89SLA 0 0.00Total LA 1,590Results:MAWA= 19,430.1 ETo x 0.62 x [((PF x HA)/IE) + SLA]ETWU= 15,991.9GallonsETWU complies with MAWA21.4HCF (Hundred Cubic Feet) per year0.0491Acre-feet per yearSHRUBSLION TAILS(*4-6 FT TALL)BERKELEY SEDGEGROUND COVERMEDIUM REDWOOD BARK ( ALL PLANTER U.N.O.)HARDENBERGIALTREESVARIEGATEDDIANELLA2.ALL PLANT MATERIAL SHALL BE CONSISTENT W/ NURSERY STANDARDS.3.THE LANDSCAPE DESIGN IS PLANNED TO CREATE EROSION CONTROL, LIMITRUNOFF, AND CONSERVE WATER.4.THE LANDSCAPE DESIGN INTENDED TO CREATE A BUFFER BETWEENPEDESTRIAN WALKWAYS AND THE PROPOSED STRUCTURES, PROVIDE OPENAREAS FOR TENANT TO USE, AND TO CREATE A NATURAL CALIFORNIALANDSCAPE.1.5.6.LOW LEVEL LANDSCAPE LIGHTING SHALL BE PROVIDED ALONG THEPEDESTRIAN WALKWAYS TO CREATE A SAFE ROUTE OF TRAVEL AROUNDPROPERTYFOR ADEQUATE SCREENING OF BACKFLOW, SURFACE DRAINAGE SYSTEMSTHAT INCLUDE BIOSWALES OR PLANTED AREAS SHALL BE DESIGNED.9.BIOSWALE AND BIO-RETENTION LEVELER WILL CONFORM TO THE COUNTY LIDINITIATIVE GUIDELINES AND VEGETATION SPECIFICATION TO BE VERIFIED.THE LANDSCAPE SHALL BE CONTROLLED BY LOW FLOW DRIP IRRIGATION.LANDSCAPE TO BE COMPLIANT WITH CITY OF SAN LUIS OBISPO LANDSCAPESTANDARDS AND THE STATE MODEL WATER EFFICIENT LANDSCAPEORDINANCE.7.8.ALL LIGHTING FIXTURES SHALL BE SHIELDED SO THAT NEITHER THE LAMP ORTHE RELATED REFLECTOR INTERIOR SURFACE IS VISIBLE AND SO THAT NOLIGHT SHINES INTO THE BACKYARDS OF ADJACENT PROPERTIES. ALLLIGHTING POLES, FIXTURES, AND HOODS SHALL BE DARK COLORED.LANDSCAPE LEGEND:GENERAL LANDSCAPE NOTES:(N) TRISTANIOPSISLAURINA -WATERGUM (KANOOKA)PER SLO CITY ENG.STANDARD #8010FRUITLESS OLIVE TREE15 GALLONALL PLANTS TO BE 5 GALLON U.N.O.VARIEGATED DIANELLAGRAVEL10.CONTROLLER SHALL BE WEATHER- OR SOIL MOISTURE-BASEDCONTROLLERS THAT AUTOMATICALLY ADJUST IRRIGATION IN RESPONSETO CHANGES IN PLANTS' NEED AS WEATHER CONDITIONS CHANGE.IRRIGATION NOTES:2.3.4.1.5.6.9.7.8.10.WEATHER BASED CONTROLLERS WITHOUT INTEGRAL RAIN SENSORS ORCOMMUNICATIONS SYSTEMS THAT ACCOUNT FOR LOCAL RAINFALLSHALL HAVE A SEPARATE WIRED OR WIRELESS RAIN SENSOR WHICHCONNECTS OR COMMUNICATES WITH THE CONTROLLERS. SOILMOISTURE BASED CONTROLLERS ARE NOT REQUIRED TO HAVE RAINSENSOR INPUT.LOW WATER USING IRRIGATION SYSTEMS SHALL BE INSTALLED. DRIPIRRIGATION SHALL BE USED WHERE FEASIBLE.THE IRRIGATION DESIGN SHALL NOT EXCEED 65% OF E.T.O. TIMES THELANDSCAPE AREA.ALL LOW-WATER CONSUMPTION IRRIGATION SYSTEMS SHALL MINIMIZEANY USE OF SPRAY TYPE HEADS.IRRIGATION SYSTEMS FOR SLOPE AREAS SHALL NOT APPLY WATER AT APRECIPITATION RATE OF OVER 0.8 INCHES PER HOUR.ALL IRRIGATION SHALL INCLUDE BACKFLOW PREVENTION SUCH AS A"REDUCE PRESSURE BACKFLOW PREVENTER"IRRIGATION SCHEDULES SHALL BE ADJUSTED QUARTERLY TO MEETREQUIREMENTS AND ADJUST FOR SEASONS.IRRIGATION SYSTEMS SHALL MINIMIZE RUNOFF AND DISCHARGE OFWATER ONTO ADJACENT HARDSCAPE OR PROPERTIES.IRRIGATION CLOCK CONTROLLER SHOULD BE PROGRAMMED TOOPERATE DURING LOW WATER DEMAND AND EVAPORATION PERIODS OFTHE DAY, I.E. LATE NIGHT OR EARLY MORNING.11.THE IRRIGATION SYSTEM SHALL APPLY WATER SLOWLY TO REDUCERUNOFF.11.ALL LANDSCAPE AREAS SHALL BE SEPARATED FROM ASPHALT AREAS BY 6INCH CONCRETE CURB.12.13.14.PERMANENT PLANTINGS RATHER THAN SEASON ONES SHALL BE USED15.BERKELEY SEDGEPLUMOSA SALVIADWARF COASTROSEMARYHIDCOTE ENGLISHLAVENDERLIONS TAILHIDCOTE ENGLISHLAVENDERDWARF COASTROSEMARYPLUMOSA SALVIAHYDROZONE AREAAREA (S.F.)HYDROZONE AREA #1456.65 S.F.HYDROZONE AREA #2188.03 S.F.HYDROZONE AREA #3170.54 S.F.HYDROZONE AREA #4775.24 S.F.TOTAL1,590.46 S.F.* LANDSCAPE AREALOW WATER USEPLANTING WITH DRIPIRRIGATIONPLANT IMAGERY:MINIMUM PLANT SIZES: SITE TREES (15 GAL.), SHRUBS (1 GAL.), GROUNDCOVER (FLATS).IRRIGATION SYSTEM TO BE INSTALLED AS A PART OF SITE CONSTRUCTION.SYSTEM SHALL BE UNDERGROUND, AUTOMATIC DRIP EMITTER TYPE WITH"SMART" CONTROLLER AND AUTOMATIC RAIN SHUTOFF. LOW PRECIPITATIONRATED EMITTER TYPE TO BE USED TO MINIMIZE RUNOFF.POINT OF CONNECTION, FOR WATER SUPPLY, SHALL BE BY A NEWLANDSCAPE SUB METER.ALL PLANTING AREAS SHALL RECEIVE A 3" LAYER OF MEDIUM BARK MULCHAFTER INSTALLATION.ALL PLANTING AND IRRIGATION SHALL BE INSTALLED PER THE CITY OF SANLUIS OBISPO STANDARDS AND APPLICABLE CODES.FOR SITE WORK, ARCHITECTURAL, AND GRADING / DRAINAGE INFORMATIONSEE PLANS ATTACHED AND/OR REFERENCED PLANS. ALL AREAS BEYOND THE AREA OF WORK THAT ARE DISTURBED BYCONSTRUCTION SHALL BE RETURNED TO ORIGINAL CONDITION.TREES PLANTED IN AN AREA LESS THAN 8' WIDE SHALL BE INSTALLED WITH AROOT BARRIER TO PROTECT AGAINST HARDSCAPE DAMAGEREFER TO THE HYDRO-ZONE PLAN, MAXIMUM APPLIED WATER ALLOWANCECALCULATIONS AND ESTIMATED TOTAL WATER USE TABLES FORIRRIGATION WATERING TYPES AND VOLUME.REFER TO THE ATTACHED WATER EFFICIENT WORKSHEET FOR MAXIMUMAPPLIED WATER ALLOWANCES TABLE AND ESTIMATED TOTAL WATER USECALCULATIONSSTORM WATER CONTROL NOTES:THE LOW IMPACT DEVELOPMENT TIER SHALL BE A “TIER 1” DUE TOMODIFIED IMPERVIOUS SURFACE AREA BEING LESS THEN 5,000 SF FOR APRESCRIPTIVE, SINGLE (1) RUNOFF REDUCTION MEASURE. THE SELECTEDMEASURE SHALL BE THE INSTALLATION OF POROUS PAVERS IN THERESURFACED AND RE-GRADED PARKING AREAS (REFER TO SITE PLAN).16.17.18.19.HARDENBERGIALBIOSWALE DETAILN.T.S.A1111ATTACHMENT 2Packet Page 20 WORKTABLE34"H X 24"D X 48"LTVTV36"H X 24"D X 108"LWORKTABLEW/ BACKSPLASH36"H X 24"D X 108"LWORKTABLEW/ BACKSPLASHWORKTABLE34"H X24"D X 48"LWORKTABLE34"H X 24"D X 48"LSTORAGEVAULT(RESTRICTED)BREAK/LOCKERROOMVESTIBULE(RESTRICTED)SECURITYGUARD LOC.OFFICE #1ELECTRICALSERVICEROOMJANITORSTORAGECLOSET(RESTRICTED / FIRERATED CLG. LID)DELIVERY(SECURED)LOBBYEXIT ONLYVESTIBULE(SECURED)CBDRETAILALL'ADA'GENDERR.R.ALL'ADA'GENDERR.R.THCRETAIL(RESTRICTED)CLONEROOMBUDTENDERSBUDTENDERSCONFERENCEROOMSECUREDWASTECONTAINERSOFFICE #2LOCKERSCASH / ONLINE SALESCHECK OUT COUNTERBUDTENDERSEMPLOYEEONLYHALLWAYMAINENTRY(SECURED)THC CHECK-IN &CBD COUNTER(RESTRICTED)STAGEAREASEATINGAREAFRIDGEORFREEZERFRIDGEORFREEZERFRIDGEORFREEZERFRIDGEORFREEZERFRIDGEORFREEZERFRIDGEORFREEZERTVTVBENCHSALESCOUNTERSTORAGE/OFFICEHEMPRETAILALL'ADA'GENDERR.R.FRIDGEORFREEZERFRIDGEORFREEZERBUILDING #2122369101112111618181817123345678910101111121211131415161616171919202122232424242526262727NATURAL HEALING CENTERHELIOS DAYSPRING7510 LOS OSOS VALLEY ROADSAN LUIS OBISPO, CA 93405These drawings are instrumentsof service and are the propertyof C R S A Architecture. Alldesigns and other informationon the drawings are for use onthe specified project and shallnot be used otherwise withoutthe expressed writtenpermission of C R S AArchitecture.NATURAL HEALING CENTER2600 BROAD STREETSAN LUIS OBISPO, CA 93401CRSA © 201901852890 Monterey Street • Suite A • San Luis Obispo • CA 93401NOT FOR CONSTRUCTIONA-1.1FLOOR PLAN03 JUNE 2019MINOR ARCH SUBMITTAL23 AUG 2019MINOR ARCH RE- SUBMITTALSCALE: 1/8" = 1'-0"FLOOR PLANDEDICATED LOCATION OF SECURE CANNABIS WASTE CONTAINERS TO BESTORED BEHIND A LOCKED AREA. WHEN CANNABIS WASTE IS FULL THEOWNERS SHALL CONTACT A DEDICATED WASTE COMPANY TO PROPERLYDESTROY THE WASTE. REFER TO WASTE MANAGEMENT PLAN ON SHEETT-1.7FLOOR PLAN REFERENCE NOTES:MAIN IMPACT RESISTANT ACCESSIBLE ENTRY/EXIT DOOR WITH BULLETPROOF (B.P.) LAMINATED GLASS123456789101112WALL LEGEND:(N) INTERIOR 2X WOOD STUD FRAMING @ 16" O.C. WITH1/2" GYPSUMFLOOR PLAN GENERAL NOTES:OVERHEAD METAL, IMPACT RESISTANT DOOR- INSTALL PER MANUF.SPECIFICATIONINTERIOR DOOR- VERIFY SECURITY REQUIREMENTSIMPACT RESISTANT FILM ON CURTAIN WALL - INSTALL PER MANUF.SPECIFICATION(E) CONCRETE STRUCTURAL SLAB TO BE POLISHED AND RE-SEALEDALL EXTERIOR WALLS SHALL REMAIN BUT THE EXTERIOR FINISH TO BEREFINISHEDPLUMB FOR ADA COMPLIANT FIXTURES AND FINISHES. FLOW RATES SHALLCOMPLY WITH CALGREEN ON SHEET T-1.442" HIGH DEFENSE / SECURITY WALL AT CHECK IN COUNTER- VERIFYDESIGN WITH OWNER(E) EXTERIOR 2X WOOD STUD FRAMING @ 16" O.C. WITH(N) CONCEALED HORIZONTAL RAIL CLIPS FOR EXTERIORSIDING SYSTEM. INTERIOR TO BE 1/2" GYPSUM- REFERTO MANUF. SPEC- VERIFY CONDITION OF WALLFURNITURE -VERIFY WITH OWNERCOMMERCIAL GRADE REFRIGERATOR AND FREEZER- VERIFY LOCATION OFAPPLIANCES WITH OWNER. INSTALL PER MANUF. SPECIFICATIONCUSTOM LOCKABLE PRODUCT DISPLAY CABINETS / SHELVES- VERIFYDESIGN WITH OWNER13VAULT SHALL CONSISTS OF 1-HOUR RATED WALLS AND CEILING ASSEMBLYWITH 10 GA. EXPANDED METAL BEHIND RATED ASSEMBLY14DOOR SHALL BE USED FOR EXIT ONLY (INCLUDE HEIGHT MARKERS REFERTO SECURITY PLAN)DOOR SHALL BE REMOTELY RELEASED FROM THE CHECK-IN COUNTERINSTALL PER MANUFACTURER'S SPECIFICATION AND BE VERIFIED BYOWNER15CUSTOM MEDIA MONITOR TOWER WITH LED TELEVISION SCREENS - VERIFYDESIGN WITH OWNER1634" A.F.F. COUNTER WITH SHELVES BELOW ON EMPLOYEE SIDE- VERIFYFINISH WITH OWNER17PLUMB FOR FUTURE MOP SINK IN JANITOR CLOSET(E) EXTERIOR FIRE RATED CMU WALL ON PROPERTY LINESHALL BE MODIFIED AND VERIFIED FOR 2-HR RATEDASSEMBLY18(E) EXTERIOR FIRE RATED CMU WALL ON OR WITHIIN FIVE FEET OFPROPERTY INCREASE HEIGHT OF PARAPET A MIN. OF +30" ABOVE ROOFLOCATED @ PROPERTY LINE FOR PROPER FIRE SEPARATIONPER 2016 CBC705.11.1. VERIFY IN FIELD FOR 2-HR FIRE RATED WALL ASSEMBLY1. VERIFY ALL DIMENSIONS PRIOR TO CONSTRUCTION AND NOTIFYARCHITECT WITH ALL DISCREPANCIES PRIOR TO CONSTRUCTION.2. VERIFY ALL APPLIANCE, FIXTURE & EQUIPMENT SIZES ANDLOCATIONS W/OWNER, PRIOR TO INSTALLATION.3. REFER TO STRUCTURAL PLANS FOR FURTHER INFORMATION.EXPOSED STEEL FRAMING TO BE PROTECTED4. REFER TO ELECTRICAL PLANS FOR FURTHER INFORMATION.5. REFER TO MECHANICAL PLANS FOR FURTHER INFORMATION.6. REFER TO PLUMBING PLANS FOR FURTHER INFORMATION.7. ALL FURNITURE AND EQUIPMENT IS BY OWNER AND IS SHOWN FORCOORDINATION PURPOSES ONLY.8. REFER TO FINISH PLAN AND SCHEDULE FOR INTERIOR WALL ANDFLOOR FINSH INFORMATION.9. DIMENSIONS OF NEW WALLS ARE TO FACE OF FRAMING UNLESSSPECIFICALLY NOTED OTHERWISE. VERIFY DIMENSIONS OFEXISTING WALLS. NOTIFY ARCHITECT WITH ALL DISCREPANCIESPRIOR TO CONSTRUCTION.10. PROVIDE ADEQUATE BLOCKING IN WALLS FOR CABINETS, SHELVES,AND OTHER WALL MOUNTED ACCESSORIES INCLUDING BUT NOTLIMITED TO HANDRAILS, SHELVING AND BATHROOM FIXTURES.VERIFY WITH TENANT AND/OR ARCHITECT FOR BLOCKINGLOCATIONS11. PROVIDE FIRE BLOCKING FOR WALL CAVITIES THAT EXCEED CBCHEIGHT LIMITATION.12. ALL FINISH CEILING HEIGHTS SHALL BE + 8'-0" TYP. U.N.O.- REFER TOFINISH FLOOR PLANS13. REFER TO ENLARGED FLOOR PLANS FOR MORE INFORMATION14. ALL INTERIOR DOOR HEIGHTS SHALL BE 6'-8" U.N.O. VERIFY ROUGHOPENINGS PRIOR TO FRAMING15. ALL EXTERIOR DOOR HEIGHTS SHALL BE 6'-8" U.N.O. VERIFY ROUGHOPENINGS PRIOR TO FRAMING16. ALL NEW EXTERIOR WINDOWS SHALL FIT IN EXISTING OPENINGS.VERIFY ROUGH OPENINGS PRIOR TO ORDERING17. ALL ANGLES ARE 45°, U.N.O.19(E) 8" SQ..STRUCTURAL COLUMN TO REMAIN20EMPLOYEE ONLY LOCKERS21PROPOSED LOCATION OF HAND PAINTED, PUBLIC ART WALL MURAL - TO BEDONE BY A PROFESSIONAL MURALIST22FIRE RATED INTERIOR WALL BETWEEN DELIVERY AREA AND ADJACENTCOMMERCIAL SPACE- REFER TO FIRE RATED ASSEMBLY NOTES231LIVING GREEN WALL SHALL BE INSTALLED BY A PROFESSIONAL- VERIFYSIZE WITH OWNERS24WINDOW DISPLAY INTO CLONE ROOM25(2) EDUCATIONAL COLUMNS WITH INTERACTIVE DISPLAY MONITORS-VERIFY SYSTEM WITH OWNERS2627POP- UP LOCKABLE PRODUCT DISPLAY CUBBIES TO BE RENTED BYCOMPANIES(N) 1- HOUR FIRE RATED METAL STUD INTERIOR WALL-REFER TO FIRE RATED ASSEMBLY NOTES 10 GA EXPANDED METAL BEHIND 1-HR RATED ASSEMBLY.- REFER TO DETAIL #13/A-10.3BULLET PROOF, LAMINATE GLASS CURTAIN WALL SYSTEM(N) 2-HOUR FIRE RATED METAL STUD INTERIOR WALL-REFER TO FIRE RATED ASSEMBLY NOTES1ATTACHMENT 2Packet Page 21 NHC SLO | CANNABIS RETAIL 25 1.03 BUSINESS PLAN Highlights • Major Revitalization • Cannabis Retail Plus Separate Hemp CBD Store • Net Zero Project • Removal of Liquor Store • Removal of Visual Blight: Large Liquor Sign • Ample Parking & EV Chargers • Public Art - Mural & Abstract Piece ATTACHMENT 3 Packet Page 22 NHC SLO | CANNABIS RETAIL26 1.03 Business Plan Proposed Operation Natural Healing Center will be a medical and adult-use cannabis retailer located in an existing commercial building at 2640 Broad Street, zoned C-R in the South Broad Overlay Area of the Cannabis Zone, a land-use compliant area of San Luis Obispo, California. Additionally, the existing commercial property at 2600 Broad Street will be a hemp retail store. The two lots will be merged to create a retail complex. Location Information Address: 2640 Broad Street, San Luis Obispo, CA 93401 Zone: C-R Parcel #: 004-925-035 Address: 2600 Broad Street, San Luis Obispo, CA 93401 Zone: C-R Parcel #’s: 004-925-033 & 004-925-034 The existing buildings will be improved and altered. There will be 23 off-street parking spaces, including two ADA spaces. The required parking is only 21 spaces. 6 parking spaces will feature electric vehicle chargers that will be free of use to customers. The site will also feature a bike rack. ATTACHMENT 3 Packet Page 23 NHC SLO | CANNABIS RETAIL 27 Both buildings will have a large main entry that will provide a compliant path of travel from the public right-of-way and existing parking lot. The existing parking lot will have improved night lighting (LED & dark sky compliant) and provide 24-hour video security over the entire parking lot area, delivery entrances, aisle-ways and main entries. The main entry of the cannabis retail building will be a large, bullet-resistant glass storefront with accessibility and exiting improvements, per the standing California Building Code and the ADA accessibility guidelines. The exterior of both buildings will include complete façade renovations include a reinforced steel door to the enclosed delivery area and an artistic mural. The exterior will also feature drought tolerant landscaping and a public art piece. See Section 6: Site & Floor Plans for additional details and building renderings. Upon entering the cannabis retail building, the check-in room will have a secure administrative welcome area. When the cannabis patient’s/customer’s information is collected and verified, they will be allowed entry into the main, central sales area, through a locked door controlled by the receptionist. This main area will feature an open floor plan with a combination of interactive product showcases (touchscreen displays) and traditional counter showcases (like at NHC’s Grover Beach location), as well as two ADA compliant and accessible restrooms. The interior appointments, and finishes, will be welcoming, open and bright, and will feature a “living plant wall”. Other interior improvements include a 2-hour fire rated vault for storage ATTACHMENT 3 Packet Page 24 NHC SLO | CANNABIS RETAIL28 of product. The building improvements also include upgraded and code compliant, energy efficient lighting and mechanical heating and air-conditioning. See Section 5: Lighting Plan and Section 8: Odor Control for more information. Additionally, the building will be equipped with an alternative power system with photovoltaic, roof mounted solar panels that will provide a high degree of electrical power capable, that when coupled with energy efficient fixtures, will achieve a Net Zero Energy building. Please see Section 10: Energy Efficiency Plan for more details. NHC’s proposed project will remove the presence of a liquor store (currently located at 2600 Board Street) and a large bright yellow sign that reads “quick stop liquor”. This coupled with the extensive renovations, including improvements to pedestrian safety along Broad St., with new ingress and egress, will greatly improve this section of town. Removal of Visual Blight ATTACHMENT 3 Packet Page 25 NHC SLO | CANNABIS RETAIL60 Hours of Operation NHC proposes to be open for business from 7:00 a.m. to 9:00 p.m., Monday through Sunday. Supplier deliveries will be accepted with an appointment window Monday through Friday, during regular business hours. Store Layout/Customer Experience NHC’s cannabis retail layout has two main shopping areas, one for more traditional cannabis products that contain higher amounts of THC, and another for CBD based, less psychoactive products. The THC side will be an identical setup to NHC’s Grover Beach location with glass product showcases setup in an “island” around a tower with product displays and digital screens. This setup will provide the same full service, one-on-one service model that our customers have become accustomed to. The CBD side will be a hybrid model of self- service product displays with floating customer support employees. This model, most commonly seen in stores like Apple, allows the customers to interact with product displays at their own pace without being assigned directly to a budtender. This section of the store will feature interactive touchscreen displays where customers can learn detailed information about products and cannabis in general. Example Touchscreen Display ATTACHMENT 3 Packet Page 26 NHC SLO | CANNABIS RETAIL 61 Neighborhood Compatibility Being a good neighbor is of the utmost importance to NHC. We will ensure that our operations do not negatively effect surrounding businesses and in fact, enhance the neighborhood. Our exterior renovations and artwork will improve the character of the neighborhood and will add charm. NHC commits to not create any public nuisance or negative impacts to the neighborhood. Our on-site parking exceeds requirements to ensure minimal impact on traffic or street parking. Our odor plan ensures no smell will emanate from the facility and enclosed trash receptacles ensure no negative visual impact. We commit to keeping all exterior areas clean at all times and will remove any graffiti within 24 hours. No excessive noise will occur at the facility, and we will not allow the formation of pedestrian lines outside the building. NHC will deter loitering and impermissible activity through the constant presence of a security guard and we will post at the entrance of the dispensary a sign that can be easily read from a distance of five feet stating: 1 The sale, dispensing, or consumption of alcoholic beverages on or about the medical cannabis facility or in the parking area for the facility is prohibited. 2 The loitering by persons outside the facility, either on the premise or within 100 feet of the premise is prohibited. In the event that activity that constitutes a nuisance, or is illegal, occurs we will immediately contact the police and request those engaging in the activity to cease them unless personal safety would be threatened in making the request. Those individuals will then be banned. Additionally, inside the dispensary NHC will post a sign advising: • This dispensary is registered in accordance with the laws of the City of San Luis Obispo. The sale of cannabis and the diversion of cannabis for non-medical purposes are violations of State law. Additionally, NHC will participate in community events, workshops, and organizations that lead to the betterment of the city. Forging long-term relationships is highly valued by NHC. We are members of the SLO Chamber of Commerce and have a long record of community involvement. ATTACHMENT 3 Packet Page 27 NHC SLO | CANNABIS RETAIL62 Environmental Commitments NHC strives to have minimal impact on the environment and has begun the process to become CA Green Business Network certified. NHC commits to fully achieving green business certification prior to opening. The project will be Net Zero Energy (See Section 10 Energy Efficiency Plan) and building improvements call for low-flow toilets, energy efficient LED lighting, and smart climate control. NHC will install solar panels to offset energy usage, include 5 electric car chargers in the parking lot, install a bike rack, and more. Solar Photovoltaic System An alternative and supplementary type energy producing solar photovoltaic system is proposed to off-set the total, overall power demands of the facility. This system will incorporate a majority of the existing “flat” roof area. It will be a type REC290TP2 solar module panel. This high efficiency type panel will be angled to maximize the solar gain with a master DC power converter for the AC power conversion. This alternative type system will reduce the required and provided secondary utility power input significantly. It will also contribute to the energy commissioning of the rated facility upon completion of the project and occupancy of the building for building code compliance. NHC’s facility will achieve Net Zero Energy certification. Electric Car Chargers NHC will provide 5 EV charging station in the parking lot of the dispensary. Charging will be available at no cost to customers. Other Environmental Considerations Additionally, to protect our oceans, NHC is seeking to minimize packaging waste on its own branded product lines and is striving for environmentally friendly and biodegradable options. Products Because of NHC’s core values, product sales will be firmly grounded in a service model. While there may be some differences in product quality from one dispensary to another, cannabis is largely a commodity, so product differentiation rests primarily on how products are sold. NHC will work diligently to deliver on our core value that calls for the highest quality products that meet and exceed state testing standards. ATTACHMENT 3 Packet Page 28 NHC SLO | CANNABIS RETAIL 63 Zero Tolerance on Product Performance Issues All products will be thoroughly inspected before being placed on the shelf. Once on the shelf, if any concerns are raised the product will be removed from the shelf until it is reviewed at multiple levels and passes further inspection. Any medicine that does not meet our strict quality standards will be returned to its distributor and never made available to patients. Product Line PRODUCT LINE COMMENTS Flower Dried cannabis “buds” that can be rolled into papers, smoked in a standard pipe or a water pipe, or vaporized with vaporizer products (believed to be the safest form of inhalations). Extracts Extracts are manufactured by separating the trichomes (semi-transparent, granular, hair-like outgrowths) from the cannabis flowers to create a concentrated dose of this specific part of the cannabis plant. Preparations Joints, tinctures, dermals, nectars, salves and capsules. These products are particularly intriguing to senior patients in communal living environments where smokable products would not be tolerated. Edibles Cannabis oil in edible cannabis usually takes longer to take effect (20 minutes to an hour or more), and the effects generally last longer than smoking or vaporizing. We will make an effort to offer specialty edibles that will appeal to our senior patients, including confections with low sugar content for those patients battling diabetes. Medical Delivery Devices Vaporizers and other devices commonly used to administer medical cannabis to qualified patients. Books Books and DVDs relating to medical cannabis use. As well as additional books related to holistic health and wellness. Apparel Exclusive branded apparel and merchandise including, t-shirts, hats, key chains, posters, delivery systems. Medically Focused Products Each product line described above has a variety of products with different formulations. NHC is focused on providing products that are produced primarily for medical purposes and has dedicated retail sections for non-psychoactive CBD based products. Medically focused products are one of the fastest growing segments of the market and at NHC Grover Beach location 60%+ of customers are age 55+ looking for medically focused products. ATTACHMENT 3 Packet Page 29 NHC SLO | CANNABIS RETAIL64 Product Labeling Products carried by NHC will meet or exceed all state and local labeling regulations. Extra care will be taken to ensure edibles are clearly recognizable as cannabis product. NHC has the capability to print labels for products in addition to what is provided by the manufacturer if needed. Packaging NHC will ensure that all packaging for medical cannabis products will be opaque, unattractive, having no likeness to candy, and inaccessible to children by way of child-resistant packaging. In accordance with state and local regulations, NHC will ensure that all edibles will be individually wrapped at the original point of preparation using tamper-evident, food-grade plastic packaging of at least 4mm in thickness. NHC expects liquid products to be packaged into bottles sealed with child resistant caps. NHC will ensure any container or packaging containing usable cannabis, edible cannabis products or cannabis-infused products protects the contents from contamination and must not impart any toxic or deleterious substance to the usable cannabis or cannabis product. Any product determined to be improperly packaged will be refused; documentation indicating return of the product will be maintained within our system. Once purchased by a registered patient, all packaged medical cannabis products will be placed in an additional sealed container (opaque sealed bag, child-proof) for transport. ATTACHMENT 3 Packet Page 30 NHC SLO | CANNABIS RETAIL 67 Standard Operating Procedures Standard operating procedures comply with or exceed all state and local regulations. NHC has adopted a comprehensive operations reference set to guide virtually every aspect of daily operations for each department. This operations set includes comprehensive operations manuals, stand-alone job aids, training materials, administrative forms, and so forth. Our operations manuals serve two purposes, which are: 1. Documenting requirements, protocols, policies and procedures to ensure consistency, accountability, and compliance. These requirements are based on: a. State laws and regulations b. Local laws and regulations c. Company policies, procedures, and protocols d. Dispensary and industry best practice 2. Providing an effective tool that enables management and staff members to know what to do, when to do it, and how to do it. We have adopted a full set of operations manuals that demonstrate full compliance with all regulatory requirements imposed by the SLO Municipal Code. We have designed our operations materials in a way that most effectively supports the actual day-to-day operations of a fully functioning dispensary. All core departments within our dispensary are equipped with unique Operations Manuals governing all policies and procedures related to that department’s operations and directly supporting the staff positions within that department. The Operations Manuals explain, in a step-by-step fashion, how to complete all tasks required for each job within the dispensary. Each department’s Operations Manual and operational supplements provide critical procedures and instructions to employees to ensure all systems ATTACHMENT 3 Packet Page 31 NHC SLO | CANNABIS RETAIL68 are in place to dispense medical marijuana safely. These systems also ensure that every employee understands how to accurately implement these systems. In addition, there are sanitation, product quality, and quantity accuracy checkpoints in every department to ensure that errors or problems are caught and remedied long before patients receive their medicine. Protection of Intellectual Property Operations materials are considered confidential company property and may not be taken off the premises by staff members. We have provided a confidential abridged set of Operations Manuals following this response, however we can and will make the entire Operations Reference Set available for review by the City as the permitting process moves forward. Type of Content Contained in the Operations Manuals: Dispensary Policy and Procedure Manual In addition to the individual department Operations Manuals, there is also an overarching Dispensary Policy and Procedure (P&P) Manual that is housed in the General Manager’s office. It details all company and management-level operations, as well as operations documentation for ancillary departments such as Human Resources, Accounting and Sales and Marketing. Some of the information in this manual is repeated in each department’s manual, if it is relevant to those departments as well. Security Department The Security Department is critical to the success and well-being of the dispensary, and has four overarching responsibilities that fulfill the primary role of the department. They are to: • Safeguard medicine at every stage, from receipt to sale. • Protect the dispensary property, confidentiality and assets from theft, damage, or acts of vandalism. • Maintain a safe and secure environment that ensures the well-being of staff, patients, and visitors. • Monitor, maintain, and upgrade (as necessary) a comprehensive security system that includes: - Access Control System, Video Surveillance System with 90 minimum backups - Security Personnel - On-site Community Relations Personnel - Centrally Monitored Alarm System/Intrusion Detection Lighting - Inspection Records The Security Department Operations Manual contains detailed policies and procedures related to the fulfillment of the above responsibilities and beyond. ATTACHMENT 3 Packet Page 32 NHC SLO | CANNABIS RETAIL 69 The Security Manager will also maintain an addendum Security Management Operations Manual that contains critical procedures and information such as alarm codes that should not be accessible to anyone other than the Security Manager, GM, and company leadership. This manual will only be available electronically and will be password-protected; passwords will be changed regularly to ensure continued security. Patient Care Department & Budtenders The Patient Care Department is responsible for outstanding patient service by providing medicine, product knowledge, and absolute accuracy in the sales process. Patient Consultants, the associate level employees within the Patient Care Department, are responsible for ensuring medicine is sold only to current registered patients carrying a valid Registry ID Card, and that all sales are accurately and comprehensively tracked in the POS system. In addition, the Patient Care Department is responsible for educating patients about available forms of medicine, counseling patients on the most appropriate type of medicine for their symptoms and medicating circumstances, and referring patients to other services. The Patient Care Department Operations Manual contains detailed policies and procedures related to the fulfillment of the above responsibilities. Member Services Department The Member Services Department is responsible for educating and informing patients about the dispensary and issues impacting medical marijuana patients, and to ensure the dispensary is in strict compliance with all local, state, and federal regulations with regard to patient registration and dispensary access. In addition, the Member Services Department is also responsible for receiving and resolving patient complaints and suggestions, ensuring that sufficient educational materials on the medical uses of marijuana are available to patients, and orienting patients as to their legal rights and responsibilities. The Member Services Department Operations Manual contains detailed policies and procedures related to the fulfillment of the above responsibilities. Inventory Department The Inventory Department is responsible for four important functions within the dispensary: • Ensuring full and complete tracking of all medicine and cash. • Purchasing and receiving medicine and non-medicinal products • Rigorously enforcing all quality-control standards and ensuring medicine that does not meet quality standard is not provided to patients. • Investigating and reporting all mysterious losses or disappearances. Ensuring ATTACHMENT 3 Packet Page 33 NHC SLO | CANNABIS RETAIL70 mysterious loss and/or disappearance is kept at or below normal retail-industry standards. The Inventory Department Operations Manual contains detailed policies and procedures related to the fulfillment of the above responsibilities. Operations Training Materials In addition to the Operations Manuals and supplemental operations tools, we have developed a comprehensive training curriculum that instructs department managers how to train staff members and ensures comprehension and performance levels by using a Final Performance Test for each department. The Final Performance Tests are comprised of demonstrable and measurable skills and knowledge required to perform basic job functions as identified in job descriptions. All employees will be required to pass the Final Performance Test for their department before being moved out of their probationary employment period. The overall training curriculum is comprised of Leader’s Guides, which provide scripts for teaching the content contained in the Operations Manual and Trainee Workbooks that serve as a resource for each new hire during his or her training period. The training tools reference the Operations Manuals and operational supplements so that all employees are consistently and properly trained. These references reinforce employees’ understanding that all policies and procedures are found in the Operations Manuals and operational supplements. The training curriculum also provides Quizzes and Daily Recaps to ensure the retention of detailed learning and performance objectives throughout the training process. All training is documented and filed in each employee’s human resource file. The operations training materials, as part of the full Dispensary Operations Reference Set, will be made available to the City upon request as the permitting process moves forward. ATTACHMENT 3 Packet Page 34 NHC SLO | CANNABIS RETAIL 71 Patient Electronic Verification System NHC is committed to ensuring entrance to the store is granted only to qualified customers, patients and their primary caregivers. NHC uses an industry leading system that includes ID verification and tracking. This encrypted, secure electronic customer/patient database is strictly controlled and continually backed up to store required patient records relating to this dispensation of cannabis. The electronic patient record includes the following information: • The qualifying patient’s name. • The qualifying patient’s contact information. • The qualifying patient’s date of birth. • The name and contact information of the qualified patient’s designated caregiver, if applicable. • Verifiable information regarding the individual’s status as a qualified patient or primary caregiver and the term of his/her qualification, including a copy of the patient’s or primary caregiver’s valid state medical cannabis identification card; and state licensing status. • Documentation of any patient education and support materials provided to the patient or the designated primary caregiver of the patient including a description of the materials and the date they were provided. • A statement of the individual’s agreement not to distribute cannabis to non-patients. • A statement of the individual’s agreement not to use cannabis for other than medical purposes. • Any additional information determined to be required in accordance with local and state Regulations. • Purchase history. Prior to admitting a customer, NHC will first verify his or her status as a qualified customer, patient or primary caregiver as defined by state law. If a member has an identification card issued pursuant to Health & Safety Code Section 11362.71 or 11362.735, NHC will use the number from his/her card for the purposes of verification. NHC will verify a medical patient’s physician’s recommendations prior to granting entry. This will include personal contact with the recommending physician (or his or her agent), verification of the physician’s identity, and verification of his or her state licensing status. Each patient’s status as a qualified patient or primary caregiver will be reviewed at least every twelve (12) months following the initial visit. ATTACHMENT 3 Packet Page 35 NHC SLO | CANNABIS RETAIL72 Entry will only be granted to medical patients 18 years of age or older with proper documentation required until state and local law. Non-medical (adult-use) customers must be age 21 or older. NHC will keep an accurate and confidential roster of our patients/customers, including either a state issued ID, State of California Medical Cannabis Identification Card number issued by a county pursuant to Health & Safety Code Sections 11362.7 et seq. or a copy of a physician’s referral and, if using a primary caregiver, a written authorization from the qualified patient to be represented by his/her primary caregiver. NHC will make patient lists available to City employees charged with the administration of local regulations for inspection on site without a warrant during business hours or by appointment. NHC will promptly terminate the membership of any patient who purposely or repeatedly violates the limitations of NHC’s Patient Handbook; diverts medical cannabis for non-medical use or any manner not permitted by state and local law, violates state or local regulations, whose identification card or physician recommendation are invalid or have expired, or who operates a motor vehicle after ingesting any medical cannabis product. NHC will only dispense medical cannabis to members pursuant to a physician’s recommendation that is no more than twelve (12) months old, unless the recommendation expressly states that it has a longer term or does not expire. For adult-use customers, NHC will only sell to adults age 21 or older with valid government issued ID. Additionally, our system prevents purchases from exceeding state limits and tracks purchase history. Our process outlined above, coupled with our meticulous internal record-keeping, exceed state standards. Patient experience is of top priority and our retail sales policies reflect our commitment to providing a safe and supportive environment for patients. Voluntary User Determined Quotas NHC’s system allows customers/patients to voluntarily set quotas that are lower than the state limits. These quotas can be tracked across all NHC retail locations and will alert the customer when they are approaching and have exceeded their set limit. All purchase history is documented in perpetuity. ATTACHMENT 3 Packet Page 36 NHC SLO | CANNABIS RETAIL 73 Prevention of Diversion to Minors NHC’s policies and electronic systems prevent anyone under the age of 21 from entering the facility (unless they are 18-20 with have a valid medical card). Use of ID scanners during check-in provides an additional level of protecting against fake IDs. Any customer suspected of presenting a fake ID will not be granted entry and the SLO Police Department will be immediately notified. A notice exclaiming that purchasing cannabis for minors is against the law and describing the penalties shall be posted in the entrance/lobby to the facility. NHC’s opaque, childproof “exit bags” also prevent accidental ingestion of cannabis products among minors. Additionally, as described in the Marketing & Advertising section, NHC will ensure that promotional materials are only targeted to those age 21+ and that content is not appealing to minors. NHC will also not carry any products that are packaged in a way that would be appealing to minors. NHC will not engage in “outdoor advertising” like billboards or other signs viewable from a public space. Anyone caught diverting cannabis to minors will be flagged in NHC’s computer system and permanently banned from entering all NHC facilities. NHC will also work alongside the SLO Police Department on any matters related to diversion to minors. Additionally, as described in Section3: Education Plan, NHC will work to provide grant funding for a local prevention program in schools. NHC will also follow recommendations published in the Higher Education Cannabis Prevention Toolkit published by the Coalition of Colorado Campus Alcohol & Drug Educators with regards to prevention efforts at Cal Poly. The toolkit is based on extensive research on Colorado’s legal cannabis market and can be found at: https://www.naspa.org/images/uploads/events/Higher_ Education_Cannabis_Toolkit.pdf ATTACHMENT 3 Packet Page 37 NHC SLO | CANNABIS RETAIL74 Inventory Control System NHC employs a sophisticated inventory management system that is compliant with upcoming state traceability reporting. We take all practicable steps necessary to prevent and deter diversion of medical cannabis to non-patients. We limit access to medical cannabis, medical cannabis products and edibles to authorized personnel only, and maintain an inventory management system that: • Accounts for all medical cannabis, medical cannabis products, and edibles; • Tracks each batch of medical cannabis, medical cannabis products, and edibles received by the dispensary from its source, including each batch’s approximate content of active ingredients and cannabis by-products as a percentage of weight; • Retains all information indefinitely and is capable of producing reports and an audit trail showing the information necessary to verify non-diversion. This industry leading software has been specifically designed to serve registered dispensaries. The use of this system allows this dispensary to track the chain of custody and real-time whereabouts of medical cannabis from the point that it is received by a vendor until it is sold, destroyed, or returned to the vendor. This dispensary will maintain copies of the policies and procedures relating to this system and will provide copies to the City for review upon request. Managing Patient Purchases and Amounts NHC understands that dispensaries may not provide more medical cannabis to an individual than is necessary for that person’s personal medical use, and may not dispense more than one (1) ounce of dried cannabis per day per qualified patient as defined in state law, unless: • the patient’s physician recommendation allows a higher quantity to meet the patient’s needs; • the excess amount of dried medical cannabis is low concentration medical cannabis that would not normally be sold for consumption, and is only used for preparation of medical cannabis products by a member; or qualified patient needs a greater quantity due to a planned absence from the area. Our system allows NHC to track individual patient purchases, and trace these purchases according to patient registration identification. If the amount of cannabis the patient or caregiver is requesting exceeds the legal amount for that patient, the system will not permit the transaction to take place. Further, our patient database will be able to identify patterns in patient purchases that may ATTACHMENT 3 Packet Page 38 NHC SLO | CANNABIS RETAIL 75 suggest product diversion and/or excess patient possession. NHC will prominently post and educate patients on possession limits and reserves the right to refuse sales to a patient who exhibits suspicious purchasing patterns. Inventory Oversight NHC has designated an Inventory Manager to provide oversight of the inventory control system. The Inventory Manager supervises the inventory staff to ensure that all daily tasks are completed accurately. The Inventory Manager is responsible for ensuring inventory counts occur, as well as the tracking and recording of product movement. Strict documentation that details each transfer point of medicine from ordering and receiving to sale or disposal must be kept. The Inventory Manager conducts and documents an audit of the dispensary’s inventory once every 7 calendar days, in compliance with generally accepted accounting principles. Inventory Analysis & Reconciliation Robust inventory reports in our system show current inventory levels. Each product has a unique transaction history that shows every sale and addition/removal from inventory, as well as a date/time stamp and the user ID of the staff member who executed the transaction. Customizable entries designate reasons for inventory adjustments. Only staff members designated as having oversight privileges for the inventory control system are able to view inventory reports. Sales and inventory reports can be generated and customized based on a wide variety of data fields. All purchase transactions are tied to individual patient records. The system can be verified with the mandatory monthly physical inventory and annual comprehensive inventory counts to be performed by independent persons and reconciled to the perpetual inventory records in the system. The record of each inventory count shall include, at a minimum, the date of the count, a summary of the inventory findings, and the names, signatures, and titles of the individuals who conducted the count. The inventory counts will be transcribed promptly if taken by use of an oral recording device. These procedures allow us to quickly and accurately reconcile our inventory. The system enables complete employee chain of custody tracking for inventory, from seed to sale, allowing management to see which employees have handled the product every step of the way. Our integrated system also allows for the identification and documentation of any variances in inventory. If this dispensary identifies a reduction in inventory not due to documented causes, we will determine where the loss has occurred and take and document corrective action. If the reduction in inventory is due to suspected criminal activity by a dispensary employee, ATTACHMENT 3 Packet Page 39 NHC SLO | CANNABIS RETAIL76 the General Manager will report the agent to appropriate law enforcement agencies. This dispensary will maintain documentation regarding the incident for at least 5 years after the date on the document and will provide the required documentation to the City of SLO for review upon request. Quality Control The Inventory Manager is responsible for the content and quality of all products sold or dispensed by the dispensary and will inspect all medicine upon receipt through processing, packaging, storage, and ultimately sale or disposal. The manager will be rigorous when enforcing quality control standards to ensure medicine that does not meet quality standard is not provided to patients. Plans for Handling Cash NHC has existing banking relationships and is one of the few cannabis operators that can accept debit cards and pay employees electronically. This reduces the amount of cash circulating on- site. When not in an active register, cash on-site is kept in a secure safe within the vault, and only exchanged in locked and secured areas. “Cash drops” are performed periodically throughout each day to reduce the amount of cash in registers. Additionally, payment to vendors during deliveries is made in cash further reducing the amount of cash on-site. When cash does need to be transported into the dispensary or off-site, NHC has contracted with Xiphos Corp. to perform armored cash transportation. Xiphos Corp. is fully licensed and insured. Transportation Plan NHC has developed strong operational policies and procedures regarding the transport of medical cannabis. In compliance with state and local regulations, only registered dispensary agents will transport product between our dispensary and qualified patients. Additionally, only specialty commercial vehicles with installed tracking devices will be used. NHC will also use and maintain compliant tracking manifests for the transportation of cannabis on behalf of our dispensary. A document will accompany a registered dispensary agent when transporting cannabis on behalf of NHC. This manifest will contain the following: • NHC’s contact information; ATTACHMENT 3 Packet Page 40 NHC SLO | CANNABIS RETAIL 77 • The name of the dispensary agent in charge of the transportation; • The amount of cannabis being transported; • The date the cannabis is being transported; • The barcodes tracking the transported cannabis to our inventory control system; • The receiving qualified patient’s or caregiver’s identification number; • The start time of the trip; • The end time of the trip; and • A signature from the recipient of the product. All tracking logs will be retained by the origination location; a copy will accompany the delivery. All tracking logs will be maintained onsite for at least 3 years and then stored in a secure archive indefinitely. Records will be made available to administrative agencies upon request. NHC will record whether the delivery was successful or not, along with any details. The courier will also record notes in the tracking log. Any material discrepancy in inventory will be documented and reported to police within 24 hours. Prior to departure from the origination site, we will confirm the details of the order and the identity of the recipients. These details will be entered into a Transport tracking log. Storage The product storage area is a 2-hour fire rated safe room with metal caging. The storage area is climate controlled. Entry is granted to authorized personnel only using electronic entry cards unique to each employee. Please refer to floor plans for more information. Sanitation Procedures NHC takes sanitation seriously and has strict procedures to ensure that facilities are kept cleanly and that products are not contaminated during sanitation procedures. Employees are required to perform a set of daily sanitation procedures as follows. All products sold at NHC are pre-packaged and sealed before arriving at the dispensary. Nonetheless proper handling, hygiene and storage of products is of utmost importance to NHC. Products not on display will be kept in the secure storage vault, with temperature, light and humidity conditions optimized to maximize the shelf life of the products. NHC stores ATTACHMENT 3 Packet Page 41 NHC SLO | CANNABIS RETAIL78 cannabis items so that storage does not support pathogenic microorganism growth or toxic formation. • Cannabis items that are considered edible with short expiration date, are stored in refrigeration. • Cannabis items are otherwise packaged or stored in enclosed containers with shall remain dry and cool. During a sale, Budtenders will assure that products are properly sealed and untampered with before packaging them in child resistant re-sealable exit bags. Any product that is damaged or soiled shall be immediately quarantined and destroyed by the manager. Only cleaning products approved by the CDC in “Guideline for Disinfection and Sterilization in Healthcare Facilities (2008)” will be used in the facility. When possible NHC shall choose the most environmentally safe option available. Floors, product shelving, and all other surfaces shall be sanitized at least daily. Specifically: • Product shelving, and glass showcase surfaces shall be sanitized with approved clean- ing product each morning before cannabis product is removed from the vault for dis- play. Cannabis product shall always be removed before sanitating a surface or product shelving if additional sanitation is required at any other point in a day. • Exterior surfaces including sidewalks shall be swept and trash collected each morning before opening. • All floors shall be swept/vacuumed each evening at close of business. All non-rug floors shall then also be mopped. • All countertops, windows, and other surfaces shall be cleaned with approved cleaning product each evening at close of business. No cannabis product shall be present on the surface or nearby the surface when cleaning. Bathrooms shall be sanitized at least once daily. Specifically at close of business following the below procedure: I. Bathroom Cleaning a. Apply latex-free gloves and place “Bathroom Closed for Cleaning” sign in front of bathroom. Always knock and announce “cleaning,” or “maintenance,” to inquire if the bathroom is occupied. b. Spray the door handle with Scrubbing Bubbles, and wipe clean. c. Move to the sink. Use approved cleaning product to coat the countertop, sink basin, and handles/faucet. ATTACHMENT 3 Packet Page 42 NHC SLO | CANNABIS RETAIL 79 d. Wipe these clean with paper towels. Use a damp disposable towel to remove additional residue. e. Always wear gloves when handling chemicals, and always wash hands afterward. f. Use approved cleaning product (like Windex) and paper towels to clean the mirror, ensuring no streaking is left behind. g. Clean the handicapped rails (if applicable) with approved cleaning product. Always move from least to the most contaminated area. Wipe clean. h. Clean the toilets. Use approved cleaning product on all surfaces except the inside bowl. Start with the handle and top of tank, working to lid, seat, rim, and exterior of bowl. Be sure to clean all the way down to the bolts holding the fixture to the floor. Unsightly dust and dirt can accumulate down there if not regularly cleaned. i. Apply approved cleaning product (like Lysol Toilet Bowl Cleaner) to inside of bowl, and use toilet brush to scrub. Flush when done by using a clean paper towel. j. Check feminine napkin disposal boxes and replace all bags. k. Stow all chemicals in the same compartment they came from on the cleaning cart, and empty garbage containers. Dispose of gloves. l. Mopping is the final step, and should be done every night at closing, or whenever the bathroom floor has become noticeably dirty during the day. Start from the farthest corner and mop towards the door. Use only the “Bathroom Only” mop. All garbage shall be emptied each evening at close of business. NHC will remove all litter and waste from the licensed premises and maintain the operating systems for waste disposal in an adequate manner so that they do not constitute a source of contamination in areas where cannabis items are exposed. No food is allowed in the store, other than in the employee break room. Drinks must be in spill- proof containers and be kept in designated spaces away from product. The employee break room refrigerator shall be emptied every Sunday at close of business except for unopened, sealed beverages that are not past their expiration date. NHC provides employees with adequate and readily accessible toilet facilities that are maintained in a sanitary condition and in good repair. The HVAC system has the ability to remove harmful spores and bacteria and therefore filters shall be inspected weekly and replaced when required. ATTACHMENT 3 Packet Page 43 NHC SLO | CANNABIS RETAIL80 Sanitation Procedures: Employee Personal Hygiene The purpose of this Policy is to define the standards for Employee Personal Hygiene to prevent contamination of any cannabis products. All persons must wash their hands following CDC recommendations. Some of the scenarios include, but are not limited to: 1. Before beginning a shift 2. Before stocking product 3. Before, during, and after preparing food 4. Before eating food 5. Before and after treating a cut or wound 6. After using the toilet/restroom 7. After blowing your nose, coughing, or sneezing 8. After touching an animal, animal feed, or animal waste 9. After touching garbage 10. After using the employee break room 11. After a break 12. After touching bare human body parts other than the dispensary agent’s clean hands and exposed portions of arms 13. As often as necessary to remove soil and contamination Procedure: A. How? i. Wet hands with clean running water (warm or cold) and apply soap. ii. Rub hands together to make a lather and scrub them well; be sure to scrub the backs of hands, between fingers, and under nails. iii. Continue rubbing hands for at least 30 seconds. iv. Rinse hands well under running water. v. Dry hands using a clean towel. B. Hand sanitizers are not effective when hands are visibly dirty. i. How should you use hand sanitizer? 1. Apply the product to the palm of one hand. 2. Rub your hands together. 3. Rub the product over all surfaces of your hands and fingers until your hands are dry. 4. Gloving is not a substitution for handwashing. C. Disease Control i. Personnel are not allowed to work on product if they present ATTACHMENT 3 Packet Page 44 NHC SLO | CANNABIS RETAIL 81 conditions that would harm or adulterate the finished product. Any evidence of infectious disease including, but not limited to, fever, open lesions, upper or lower respiratory infections, upper or lower gastrointestinal infections, on any person on the production floor is not allowed. Employees must also: 1. Keep fingernails trimmed, filed, and maintained so that the edges and surfaces are cleanable 2. Does not have fingernail polish or artificial fingernails on the dispensary agent’s fingernails 3. Wears clean and proper uniform Sanitation Procedures: Prevention of Communicable Diseases The purpose of this policy is to describe circumstances where an employee will be prohibited on the licensed premises in order to protect the health of other employees and customers and prevent contamination to cannabis items. It is the policy of NHC to prevent any employee who presents to the licensed facility with the below described conditions to have contact with cannabis items, customers and other employees until condition has been corrected. Procedure: A. NHC prohibits any individual working on a licensed premises who has or appears to have a communicable disease, open or draining skin lesion infected with Staphylococcus Aureus or Streptococus Pyogenes, or any illness accompanied by diarrhea or vomiting for whom there is a reasonable possibility of contact with cannabis items from having contact with cannabis item until the condition is corrected. B. NHC requires all persons who work in direct contact with cannabis items conform to hygienic practices while on duty including but not limited to: a. Maintaining adequate personal cleanliness. b. Washing hands thoroughly in an adequate hand-washing area before starting work, prior to having contact with a cannabis item and at any other time when the hands may have become soiled or contaminated. C. NHC provides hand-washing facilities adequate and convenient, furnished with running water at a suitable temperature and provided with effective hand-cleaning and sanitizing preparations and sanitary towel service or suitable drying devices. D. Employees are required to report to the manager any health condition experienced by the employee that may adversely affect the safety or quality of any product or customer ATTACHMENT 3 Packet Page 45 NHC SLO | CANNABIS RETAIL82 a. If the manager determines that an employee has a health condition that may adversely affect the safety or quality of the products or customers, the employee shall be prohibited from direct contact with any products or customers until the manager determines that the employee’s health condition will not adversely affect the products or customers. State & Local Compliance State Compliance NHC will comply with the Medical Cannabis Regulation and Safety Act (MCRSA). NHC will comply with all state statutes that regulate cannabis. NHC will take all necessary and reasonable steps to address all concerns identified in the US Department of Justice “Cole Memo” including: • The distribution of marijuana to minors; • Revenue from the sale or distribution of marijuana from going to criminal enterprises, gangs and cartels; • The diversion of marijuana from California to any other state; • State-authorized marijuana activity from being used as a cover or pretext for the trafficking of other illegal drugs or other illegal activity; • Drugged driving and the exacerbation of other adverse public health consequences associated with marijuana use; • Growing of marijuana on public lands and the attendant public safety and environmental dangers posed by marijuana production on public lands; and • Preventing marijuana possession or use on federal property. Local Compliance NHC will comply with San Luis Obispo Municipal Code. • A copy of the regulatory permit issued by the City and any licenses or certifications issued by the State, and any conditions thereof, shall be posted on the premises in a prominent place, readily viewable by any member of the general public. • NHC shall operate in a reasonable manner such that the effects on the health or safety of nearby properties through creation of mold, mildew, dust, glare, heat, noise, noxious gasses, odor, smoke, traffic, vibration, or other impacts dispensing, delivery, or transporting of medical cannabis or medical cannabis products are minimized. • The dispensing, delivery, and transporting of cannabis or cannabis products shall not ATTACHMENT 3 Packet Page 46 NHC SLO | CANNABIS RETAIL 83 create hazards due to the use or storage of materials. The interior and exterior of the facility, including driveways, sidewalks, parking strips, and streets on or adjacent to the premises shall be kept in a clean and safe condition. • Exterior lighting on the premises and location shall ensure the safety of the public and the members and employees of the facility while not disturbing surrounding residential or commercial areas. Recordkeeping Compliance In accordance with Section 19327 of MCRSA, NHC will keep accurate records of commercial cannabis activity. All records related to commercial cannabis activity as defined by the licensing authorities shall be maintained for a minimum of seven years. As detailed here and throughout this application, NHC will implement policies and procedure to ensure the maintenance and secure storage of all required financial and operational records in a confidential manner and the timely provision of files if requested by the administrative and regulatory bodies. NHC will maintain true and current books, records, documents and other evidence associated with operating the dispensary in accordance with generally accepted accounting principles and practices. Such documentation will include records of assets and liabilities, transactions, agreements, checks, invoices, vouchers, and associated operational records. NHC will make available for inspection by the City such records as required. NHC’s system is designed to collect data associated with business management including assets, liabilities, monetary transactions, and the like. The system keeps a real-time record of all processes within the dispensary from receipt of inventory throughout its storage and sale, including any returns to the distributor. Detailed, refined reports may easily be configured to produce the information required by management or upon inspection by state and local regulators. The system features password protection and unique codes that will be used as electronic signatures. Records will be kept of all logins and records created or edited during that login time. Any paper records will be retained on-site and stored in locked cabinets with access limited to the Patient Services Manager and General Manager. Any hard-copy information not stored will be shredded and disposed of in a secure receptacle. NHC will maintain records in auditable formats per local and state regulations and will make these records available for review during inspections and audits initiated by administrative ATTACHMENT 3 Packet Page 47 NHC SLO | CANNABIS RETAIL84 and regulatory bodies. NHC will maintain all other operation records on-site as required by SLO City Code including but not limited to detailed owner & employee information, licenses, permits, and insurance documents. NHC is committed to protecting patient and caregiver confidentiality and will not collect or maintain Protected Health Information. NHC will comply with HIPAA and Confidentiality of Medical Information Act guidelines in the maintenance of all membership records and information conveyed by a member to the dispensary regarding the member’s medical condition, information conveyed by a member to the dispensary regarding efforts to ameliorate or otherwise address symptoms associated with the member’s medical condition, or information regarding medical cannabis, medical cannabis products and/or edibles provided to a member. Such information will only be disclosed as required by local and state laws. Further, only authorized dispensary agents who have been trained on NHC’s privacy and recordkeeping policy and procedures will have access to patient records. Health & Safety – Patient Education To keep patients safe, NHC has developed a comprehensive plan for dispensing educational materials to registered patients and designated caregivers about the medical use of cannabis. Each registered patient and caregiver will receive his or her own written copy of our Patient Handbook (PH). The contents of the PH will be reviewed in detail with every patient during the patient orientation and registration process. The Patient Handbook contains a wide variety of topics to educate patients about our operations, including: • Review of State and Local Laws – Information regarding local, state and federal laws related to cannabis use, including the laws related to transportation of the drug across state lines (e.g. taking it on vacation, etc.) and the prohibition against smoking in public places, as well as statements that registered patients may not distribute cannabis to any other individual, and that they must return unused, excess, or contaminated product to the dispensary from which they purchased the product, for disposal; • Methods of Consumption Information – Information to assist in the selection of cannabis, describing the potential differing effects of various strains of cannabis, education on ingesting options of usable cannabis that are available from the ATTACHMENT 3 Packet Page 48 NHC SLO | CANNABIS RETAIL 85 dispensary, as well as availability of required paraphernalia needed to make use of those options; • Safe Smoking Techniques – Education on safe smoking techniques available to patients, and paraphernalia required to make use of those techniques; • Potential Side Effects – Education on the potential side effects of using medical cannabis, including a warning that cannabis has not been analyzed or approved by FDA, that there is limited information on side effects, that there may be health risks associated with using cannabis, and that it should be kept away from children; • Health Effects – Information describing the impact of potency and its role in determining proper dosages and titrations for different route of administration, a tool for tracking the strains used by patients and their caregivers and their associated effects, and a discussion of contraindications, tolerance, dependence, and withdrawal; • Cannabis Use Disorder – Information describing the signs and symptoms of cannabis use disorder and how to seek effective treatment; • Effects on Development of Adolescent Brain – Information and warnings about the negative effects of cannabis on the adolescent brain. • Substance Abuse Information – Facts regarding substance abuse signs and symptoms, as well as referral information for substance abuse treatment programs; and • Any other information determined to be required by local and state regulations. NHC staff members are committed to providing registered patients, designated caregivers, and medical cannabis professionals with accurate information on the health effects of medicinal cannabis. All staff members will complete medicinal cannabis risk and benefit training. NHC will utilize training materials such as “Cannabis: Benefits and Risks” by Amanda Reiman or comparable materials. NHC’s Patient Services Manager will monitor medicinal cannabis research to ensure our patients and community contacts are provided with the most accurate information related to the health effects of medicinal cannabis, and that the content contained in the Patient Handbook is accurate and up-to-date. NHC will also provide educational materials from Americans for Safe Access (ASA). ASA has compiled a number of educational booklets covering a range of medicinal conditions and the efficacy of medicinal cannabis in treating these conditions. These booklets are concise summaries for the administration of and current research regarding the application of medicinal cannabis in treating the associated condition. They contain clinical as well as anecdotal evidence on the efficacy of medicinal cannabis treatments and include citations of relevant research materials for further reading. These booklets will be available to ATTACHMENT 3 Packet Page 49 NHC SLO | CANNABIS RETAIL86 all patients free of charge. Booklets will be available for these specific conditions: • Cancer and Medicinal Marijuana • HIV/AIDS and Medicinal Marijuana • Chronic Pain and Medicinal Marijuana • Multiple Sclerosis and Medicinal Marijuana • Gastrointestinal Disorders and Medicinal Marijuana • Movement Disorders and Medicinal Marijuana • Aging and Medicinal Marijuana • Epilepsy and Seizures and Medicinal Marijuana NHC’s Patient Services Manager will constantly monitor and evaluate the content and quality of patient educational tools as well as the skill level of employees in educating patients and recognizing patterns of substance abuse. Health & Safety – Other Other health and safety topics are covered in NHC’s Sanitation Plan later in this section as well as in the Security Plan in Section 1.4. During employee training a number of other health and safety issues are reviewed, including but not limited to: • Procedures for a robbery or other crime. • Review of earthquake readiness procedures from the Governor’s Office of Emergency Services. • Fire prevention and procedures for an active fire. • Injuries and accidents. • Being a good business neighbor, including prevention of loitering. • Procedures for product recalls (immediate removal from shelves and contacting all purchasers of effected product batch immediately). Additionally, management level employees (including assistant managers) are required to go through CPR training. ATTACHMENT 3 Packet Page 50 NHC SLO | CANNABIS RETAIL 87 Starting Staff The proposed starting General Manager is Valnette Garcia, a highly experienced cannabis retail expert. Antonio Contreras and Kenneth Johson will be Floor Managers. Antonio and Kenneth are currently assistant managers at Natural Healing Center’s Grover Beach dispensary and have worked for NHC and House of Holistics for 4 years. Prior to opening, NHC will hold a hiring fair for additional staff. Those staff will be trained at NHC’s Grover Beach location prior to the opening of the SLO location. Local Hire Preference NHC is committed to hiring qualified San Luis Obispo residents as employees. As policy, we include a local hire preference for those residing within city limits in our hiring practices. NHC also commits that greater than 90% of its employees will be residents of San Luis Obispo County. Personnel Plan General Philosophy We strongly value workers, our greatest asset is our highly professional team members. NHC has a comprehensive staffing plan in place to guide the recruiting, hiring, training and managing of our employees. Highlights of the plan feature: • Precise definition of responsibilities. • Clearly understood chains of authority. • Well-paid, well-qualified, well-trained personnel. • High staff-to-patient ratio. • Professional recruiting practices. • Thorough training of new hires. Employee Handbook A comprehensive handbook provides information to guide employees’ behavior and relationship with the dispensary (available for review upon request). The manual, which will be furnished to all employees upon being hired, addresses: ATTACHMENT 3 Packet Page 51 NHC SLO | CANNABIS RETAIL88 • Section 1: The Way We Work • Section 2: Your Pay and Progress • Section 3: Time Away From Work and Other Benefits • Section 4: On the Job (covers various aspects of conduct policy and procedures) • Section 5: Safety in the Workplace Employee Recruitment NHC’s recruiting efforts will be primarily directed at candidates with the following qualifications: At least 21 years of age with heavy emphasis on maturity and experience. • Health-related educational/professional backgrounds • Interest and aptitude for healing arts • Spotless criminal record • Experience in restricted-access retail venues Training & Continuing Education Plan Registered dispensary agent candidates are hired on a three-month probationary status. During this period, they will participate in a rigorous training process, and be evaluated for suitability in a restricted-access medical environment. NHC has a comprehensive training curriculum that instructs department managers how to train staff members, and ensure comprehension and performance levels by using a Final Performance Test for each employee. The Final Performance Tests are comprised of demonstrable and measurable skills and knowledge required to perform basic job functions as identified in job descriptions. All employees will be required to pass a Final Performance Test before being moved out of their probationary employment period. The overall training curriculum is comprised of Leader’s Guides, which provide scripts for teaching all of the policies and procedures contained in the Operations Manuals and Trainee Workbooks that serve as a resource for each new hire during his or her training period. The training tools reference its Operations Manuals and operational supplements so that all employees are consistently and properly trained. These training references to official operational content reinforce employees’ understanding that all policies and procedures are found in the Operations Manuals and operational supplements should they ever have ATTACHMENT 3 Packet Page 52 NHC SLO | CANNABIS RETAIL 89 questions. The training curriculum also provides Quizzes and Daily Recaps to ensure the retention of detailed learning and performance objectives throughout the training process. All training is documented and filed in each employee’s human resource file securely located in the general management office. All employees go through Orientation Training, Safety Training, and Medical Training, and system training irrespective of department. Upon completion of those modules, employees then complete their respective departmental training programs that cover all of the policies, procedures, knowledge, and skills required to operate effectively and in full compliance within the respective departments. NHC’s Orientation training module will generally be conducted by the acting GM or Patient Services Manager. The following is covered in Orientation: • Completion of paperwork and administrative tasks such as assigning POS logins, email addresses, etc. • Review of the Patient Handbook • Review of the Employee Handbook, detailed instruction, and quiz • Review of the Safety Handbook • Legal training, including all state and federal laws relating to cannabis and medical cannabis , legal obligations of licensed cannabis facilities, rules and regulations of the facilities, sexual harassment (no tolerance), effective interaction with law enforcement personnel, and the rights and responsibilities of medical cannabis patients • Tours of the facilities and introductions to fellow staff NHC is also working with the SLO branch of the NAACP to hold diversity, inclusion, and unconscious bias trainings for staff, including management. Injury & Illness Prevention Program Safety training immediately follows Orientation Training and will be conducted by a member of the security management team or the Security Manager. In addition to its focus on the proper use of security measures and controls, safety training will include acceptable currency identification and counterfeit detection, warning signs of possible diversion to the illegal market, lock and alarm procedures, perimeter and entrance control, robbery and emergency response techniques, conflict resolution techniques, and diversion detection techniques. Ideally Medical Training will be conducted by the facility’s Patient Services Manager and may ATTACHMENT 3 Packet Page 53 NHC SLO | CANNABIS RETAIL90 involve a Substance Abuse Specialist with applicable portions of the training. Medical Training may be conducted at any point in the employee’s initial training period so long as it is completed before the employee’s Final Performance Test. Medical Training topics will include: • Privacy policy and procedures to ensure maintenance of patient confidentiality and proper handling of individual medical data in compliance with HIPAA** • Rights of and sensitivity toward disabled individuals • How to identify and interact with a patient having a medical emergency • Medical cannabis Risks & Benefits Training • How to provide support to patients and caregivers related to the assessment of symp- toms • Cannabis Use Patterns & the Detection of Dependence • Understanding of different strains of cannabis, methods, and signs of abuse or insta- bility of use • Sanitation procedures **Only authorized dispensary agents who have been trained on privacy and recordkeeping policy and procedures will have access to patient records. In addition to associate level training, all management level employees including members of the Executive Management Team are required to successfully complete a week-long, 8-hours per day, intensive management training course conducted by seasoned professionals with expertise in areas of management (HR, legal, financial, medical, etc.). At a minimum staff will receive 8 hours of ongoing training each year, but generally much more. Personnel Individual job descriptions have been developed for each position in NHC’s organization. The purpose is to ensure that all personnel are clear about their roles and responsibilities, and to understand how their positions contribute to the safe, efficient operation of the dispensary. Additional detail on training and evaluation for these positions can be found above in the Training section of this Business Plan. Positions addressed include the following: Principals/Executive Team – Ensure that the organization successfully delivers on its mission and business objectives; oversee the day-to-day operations of the facility, managing the core department managers (Patient Services, Inventory, Security); manage all strategies and tasks ATTACHMENT 3 Packet Page 54 NHC SLO | CANNABIS RETAIL 91 related to facilities, accounting, sales, marketing, public relations; ensure compliance with state laws and regulations; manage P&L financials; serve as liaisons to the company’s Advisory Committee and contractors. General Manager – Supervise the Member Services and Patient Care departments in providing patient reception, patient education and support, new patient orientation, and a positive patient experience overall; ensure the dispensary is in strict compliance with all state regulations with regard to patient registration and dispensary access; ensure educational materials are available to patients; orient patients as to their legal rights and responsibilities; receive and resolve any patient issues; supervise the daily operation of the Member Services and Patient Care departments in providing excellent patient service; oversee retail package handling, medicine display, proper dispensary floor storage of medicine, and accurate sales transactions and reporting; ensure full compliance in dispensing of medicine; ensure Patient Care staff provides outstanding patient service by providing medicine, product knowledge, and absolute accuracy in the sales process; monitor and analyze sales reports, address patient concerns when necessary, and coordinate with the Inventory Manager to track and fulfill dispensary floor product and cash drawer needs. Patient Services Assistant Manager/Floor Manager - Support the Patient Services Manager in supervising the daily operation of the Patient Services department, providing reception, new patient orientations and education, and in ensuring a positive patient experience; help the Patient Services Manager to resolve any patient issues; work to ensure dispensary compliance with local and state regulations; help monitor patient consultations and sales transactions; provide daily, weekly and monthly reports; coordinate with the Patient Services Manager to track and fulfill product and cash drawer needs. Member Services Associate/Receptionist – Greet patients upon entrance to the dispensary, verify and check in patients, conduct new patient orientation and education, input data into patient database, address questions and resolve complaints, address special needs, and assist the Security team in monitoring the dispensary’s security status. Patient Consultant/Budtender – Provide outstanding patient service by providing medicine, product knowledge, and absolute accuracy in the sales process; ensure medicine is sold only to current registered patients carrying a valid registration card, and that all sales are accurately and comprehensively tracked in the POS system; educate patients about available forms of medicine, offer product knowledge to patients on the most appropriate type of medicine based on their symptoms and medicating circumstances, and referring patient to other dispensary services as needed. ATTACHMENT 3 Packet Page 55 NHC SLO | CANNABIS RETAIL92 Inventory Manager – Oversee complete inventory and cash control and procurement of quality medicine from distributors; ensure full and complete storage, labeling, tracking and reporting of all medicine and cash; securely and accurately receive incoming product; rigorously enforce all quality control standards, ensuring that unacceptable quality medicine is never provided to patients. Inventory Assistant Manager – Support the Inventory Manager in his/her oversight of inventory and cash control; order and receipt of medicine; management of storage, labeling, tracking and reporting of all medicine and cash; enforcement of quality control standards; and oversight and coordination of all deliveries and delivery associates. Security Manager – Monitor, maintain and upgrade (as necessary) a comprehensive security system that includes access control, video surveillance, security personnel, centrally monitored alarm system and intrusion detection, lighting, inspection records, fire department lock box, and audit control and policy management system. Safeguard medicine at every stage, from receipt to sale. Protect the dispensary property, confidentiality and assets from theft, damage or acts of vandalism. Monitor and maintain a safe and secure environment that ensures the wellbeing of staff, patients and visitors, and full compliance with all laws and regulations. Supervise the Security team in the execution of their tasks. Security Assistant Manager – Work within the Security team to implement security policies and procedures for the dispensary, providing necessary assistance and support, and maintaining an optimally safe environment for patients, staff and visitors; act as the Security Manager On Duty when the Security Manager is not on-site. Security Associate - Work within the Security team to implement security policies and procedures for the dispensary, providing necessary assistance and support, and maintaining an optimally safe environment for patients, staff and visitors; act as a visible resource for the responsible and secure operation of the dispensary, interacting with patients and staff in a positive manner, while maintaining compliance with dispensary rules of conduct and state laws and regulations. Compensation and Benefits NHC will hire local members of the community to work within our facilities. We will provide a living wage as well as a quality benefits package for our workers. There will be a wage floor of $3 above minimum wage, with average compensation at or above 40% over median income for similar positions in mainstream businesses. We strongly believe that our employees’ health and wellbeing are inextricably linked to the success of SLO. NHC will also allow a labor peace agreement when the facility employs more than 20 non- management employees. ATTACHMENT 3 Packet Page 56 NHC SLO | CANNABIS RETAIL 93 Consent to Criminal Background Check All employees, managers and principals must consent to a criminal background check/ investigation. Completed city forms for all such individuals are on the following pages. We will also provide completed forms for our independent contractors upon request. Marketing & Advertising NHC only targets its advertising to those age 21+. Digital and online ads specifically exclude those younger than 21 years of age, and our website has an age verification system built in. All print and traditional advertising channels must show demographic data proving their audience is 70% of higher age 21+ for NHC to even consider an advertising relationship. NHC does not engage in any “outdoor advertising” like billboards that are visible from a public space (streets, sidewalks, parks, etc.). NHC also does not place advertising on vehicles, portable signs, or pamphlets handed out in public. NHC ensures that none of its advertising will be appealing to children. For example, none of our advertising or packaging will include cartoon characters or the words “candy”, “candies” or similar terms. NHC will also engage in a public advertising campaign that focuses on youth prevention and protecting against diversion to minors. Signage NHC will comply with all San Luis Obispo regulations that relate to signage. The following notices will be posted: 1. The sale, dispensing, or consumption of alcoholic beverages on or about the medical cannabis facility or in the parking area for the facility is prohibited. 2. The loitering by persons outside the facility is prohibited. Please see the following site signage plan prepared by CSRA Architecture. ATTACHMENT 3 Packet Page 57 NHC SLO | CANNABIS RETAIL 491 3. EDUCATION PLAN Committed to education and prevention programs. NHC believes all customers should have the knowledge to make informed choices. We put education of the benefits and the risks as a top priority. ATTACHMENT 3 Packet Page 58 NHC SLO | CANNABIS RETAIL492 3. Education Plan Patient/Customer Handbook To keep patients safe, NHC has developed a comprehensive plan for dispensing educational materials to customers, patients and designated caregivers about the use of cannabis. Each customer will receive their own written copy of our Patient Handbook (PH). The contents of the PH will be reviewed in detail with every patient during the patient orientation and registration process. The Patient Handbook contains a wide variety of topics to educate patients about our operations, including: • Review of State and Local Laws – Information regarding local, state and federal laws related to cannabis use, including the laws related to transportation of the drug across state lines (e.g. taking it on vacation, etc.) and the prohibition against smoking in public places, as well as statements that registered patients may not distribute cannabis to any other individual, and that they must return unused, excess, or contaminated product to the dispensary from which they purchased the product, for disposal; • Methods of Consumption Information – Information to assist in the selection of cannabis, describing the potential differing effects of various strains of cannabis, education on ingesting options of usable cannabis that are available from the dispensary, as well as availability of required paraphernalia needed to make use of those options; • Safe Smoking Techniques – Education on safe smoking techniques available to patients, and paraphernalia required to make use of those techniques; • Potential Side Effects – Education on the potential side effects of using medical cannabis, including a warning that cannabis has not been analyzed or approved by FDA, that there is limited information on side effects, that there may be health risks associated with using cannabis, and that it should be kept away from children; • Health Effects – Information describing the impact of potency and its role in determining proper dosages and titrations for different route of administration, a tool for tracking the strains used by patients and their caregivers and their associated effects, and a discussion of contraindications, tolerance, dependence, and withdrawal; • Cannabis Use Disorder – Information describing the signs and symptoms of cannabis use disorder and how to seek effective treatment; • Effects on Development of Adolescent Brain – Information and warnings about the ATTACHMENT 3 Packet Page 59 NHC SLO | CANNABIS RETAIL 493 negative effects of cannabis on the adolescent brain. • Substance Abuse Information – Facts regarding substance abuse signs and symptoms, as well as referral information for substance abuse treatment programs; and • Any other information determined to be required by local and state regulations. NHC staff members are committed to providing registered patients, designated caregivers, and medical cannabis professionals with accurate information on the health effects of medicinal cannabis. All staff members will complete medicinal cannabis risk and benefit training. NHC will utilize training materials such as “Cannabis: Benefits and Risks” by Amanda Reiman or comparable materials. NHC’s Patient Services Manager will monitor medicinal cannabis research to ensure our patients and community contacts are provided with the most accurate information related to the health effects of medicinal cannabis, and that the content contained in the Patient Handbook is accurate and up-to-date. NHC will also provide educational materials from Americans for Safe Access (ASA). ASA has compiled a number of educational booklets covering a range of medicinal conditions and the efficacy of medicinal cannabis in treating these conditions. These booklets are concise summaries for the administration of and current research regarding the application of medicinal cannabis in treating the associated condition. They contain clinical as well as anecdotal evidence on the efficacy of medicinal cannabis treatments and include citations of relevant research materials for further reading. These booklets will be available to all patients free of charge. Booklets will be available for these specific conditions: • Cancer and Medicinal Marijuana • HIV/AIDS and Medicinal Marijuana • Chronic Pain and Medicinal Marijuana • Multiple Sclerosis and Medicinal Marijuana • Gastrointestinal Disorders and Medicinal Marijuana • Movement Disorders and Medicinal Marijuana • Aging and Medicinal Marijuana • Epilepsy and Seizures and Medicinal Marijuana NHC’s Patient Services Manager will constantly monitor and evaluate the content and quality of patient educational tools as well as the skill level of employees in educating patients and recognizing patterns of substance abuse. ATTACHMENT 3 Packet Page 60 NHC SLO | CANNABIS RETAIL494 Educational Signage NHC will post educational signage in the retail area covering cannabis use disorder, effects on the adolescent brain, and similar topics. Seminars NHC will team up with other local cannabis professionals to hold periodic educational seminars regarding responsible use, diversion prevention, etc. Seminars will be well publicized to the community. Partnering with Community Groups NHC will partner with drug prevention groups like POSAFY (Prevention of Substance Abuse for Youth) to ensure the community is educated about the negative effects of cannabis on children and young adults. NHC hopes to implement community-wide programs through these partnerships. NHC is also willing to fund a school program that is focused on prevention of drug use. NHC will enter into discussions with city officials, law enforcement agencies, and San Luis Unified School District officials to develop and fund such a program. ATTACHMENT 3 Packet Page 61 NHC SLO | CANNABIS RETAIL 509 5. LIGHTING PLAN Highlights • Energy Efficient LED Lights • Dark Sky Compliant Exterior Lighting ATTACHMENT 3 Packet Page 62 NHC SLO | CANNABIS RETAIL510 5. Lighting Plan Interior Lighting The retail lighting will be high efficiency, LED lamp type, microprocessor controlled with an electronic safety circuit. It maintains a very low heat dissipation rating and is a reflector type fixture for maximum light distribution. It will be code compliant for all task lighting. A baseline level of lighting will remain illuminated during overnight hours for security purposes. Exterior Lighting The exterior building and site lighting will be surface mounted, LED lamp type and will light all entries, exits, delivery areas and parking areas during nighttime hours. All exterior lights will have a light sensitive switching system and will be code compliant. All exterior lights will also be “dark sky compliant” to reduce light pollution. The following exhibit shows the exact lighting placement in more detail. ATTACHMENT 3 Packet Page 63 NHC SLO | CANNABIS RETAIL 511ATTACHMENT 3 Packet Page 64 NHC SLO | CANNABIS RETAIL 537 7. WATER EFFICIENCY PLAN Highlights • Rainwater Capture System • Low-Flow Fixtures • Drip Irrigation • Follows Green Building Guidelines ATTACHMENT 3 Packet Page 65 NHC SLO | CANNABIS RETAIL538 7. Water Efficiency Plan Water usage is limited to the two ADA compliant restrooms and one sink in the employee break room in the cannabis retail building. In the hemp retail building, water usage is limited to one ADA compliant restroom. On the exterior, water usage is limited to drip irrigation for drought tolerant landscaping. Rain Water Recapture NHC will install a rain water capture system that collects water flowing from the buildings gutters. This water will be used for the drip irrigation system. Drip Irrigation System The drip irrigation system will be electronically controlled to only water the drought tolerant landscaping during non-daylight hours. The system shall be designed to prevent run-off onto paved surfaces. Additionally, at least 3 inches of mulch will be applied to the landscaped areas to prevent water evaporation. Water used for irrigation will come from the rain water capture system. Low Flow Fixtures NHC will install dual-flush low-flow toilets, with a water usage of 1.28 gallons or less per flush. NHC will also install faucet aerators that will not exceed 0.5 GPM for bathroom sinks and 1.5 GPM for the employee breakroom sink. NHC will continuously monitor water usage to identify leaks or other problems. Any identified issues will be promptly addressed. ATTACHMENT 3 Packet Page 66 NHC SLO | CANNABIS RETAIL 539 8. ODOR CONTROL PLAN Highlights • Advanced Air Handling System (All Electric) • No Detectable Odor ATTACHMENT 3 Packet Page 67 NHC SLO | CANNABIS RETAIL540 8. Odor Control Plan Air Handling Systems Our dispensary will not emit any cannabis odor and will include the following: The proposed HVAC system will provide internal pressurized air conditioning, complete dehumidification, temperature control and extensive air filtration odor control. The system utilizes a dynamic polarized media air-cleaning component installed on the air intake side. This works with an activated carbon matrix system installed in the duct system on the air exhaust side of the HVAC system. Dynamic air cleaners are used due to their ability to remove harmful spores and bacteria. This type system is best suited for the required odor removal and lessens the overall maintenance of the system. The dynamic air cleaner system offers low static pressure resistance compared to passive filters, which, in turn, are more energy efficient. The specific type of dynamic system will be a dynamic V8 and ACM system, for highly efficient odor removal. The advantage is primarily due to the ability to eliminate the traditional pellet-based carbon systems and improved upon the resistance to airflow for lower energy consumption. Additionally, the ACM systems do not shed carbon dust, therefore no additional filtration is required downstream to further restrict airflow. Most importantly, the ceramic carbon does not absorb moisture to load prematurely in humid conditions making it more efficient. The system will be monitored for air- quality with a consistent maintenance program to insure efficiency and air quality are kept at an acceptable and compliant level of operation. Additionally, NHC SLO has committed to an all-electric approach to Zero Net Energy as a means to lesson our collective dependence on fossil fuels and has retained Jennifer Rennick, AIA, a Certified Energy Analyst to analyze and design aspects of this project that related to energy use. To meet the project’s required mechanical fresh air ventilation while providing odor control to the building’s exhaust air stream, the project design team is considering high efficiency packaged electric air-source heat pumps and specialized filtration systems. The preliminary energy modeling includes (3) 4-ton Trane Precedent air- source heat pumps with economizers, and the associated duct distribution system is located within the conditioned envelope. The specific and detailed mechanical plan will be developed in accordance with the California Mechanical Code by a California licensed mechanical engineer and will include a developed and conforming Energy Analysis (Title 24) attachment. Additionally, smaller type units, or carbon filtered wall exhaust/supply fans may also be used to compliment the main system and to provide full ventilation treatment and conditioning through out the building. ATTACHMENT 3 Packet Page 68 NHC SLO | CANNABIS RETAIL 541 These smaller type units utilize an absorbent carbon filter for odor removal and energy efficiency. The facility will employ complimentary passive systems to work in conjunction with the air handling equipment. Specifically, entry vestibules with redundant type ingress and egress areas will be utilized. This will eliminate infiltration problems and provide a backup barrier to residual air handling and odor prevention. Please see Section 6 Building and Site Plans for more information and specific unit models. ATTACHMENT 3 Packet Page 69 NHC SLO | CANNABIS RETAIL 543 9. HAZARDOUS MATERIALS PLAN Highlights • No Hazardous Materials On Site ATTACHMENT 3 Packet Page 70 NHC SLO | CANNABIS RETAIL544 9. Hazardous Materials Plan NHC will not have any hazardous materials on site at any time. Cleaning chemicals will be natural and eco-friendly whenever possible. In the unlikely event that any materials classified as hazardous by the OSHA Hazard Communication Standard are needed, the following shall be completed before the materials are brought on site: • A written Hazardous Communications program • Safety Data Sheets for each material • Employee safety training • Notice to the City of SLO with a list of the materials and their locations • The acquisition of safety equipment, including but not limited to: respirators, tarps, gloves, etc. ATTACHMENT 3 Packet Page 71 Cannabis Waste Management Cannabis waste shall be stored, managed, and disposed of in accordance with all applicable waste management laws, including, but not limited to, Division 30 of the Public Resources Code. Cannabis goods intended for disposal shall remain on the licensed premises until rendered into cannabis waste. NHC shall ensure that: (1) Access to the cannabis goods is restricted to the licensee, its employees or agents; and (2) Storage of the cannabis goods allocated for disposal is separate and distinct from other cannabis goods. To be rendered as cannabis waste for proper disposal, including disposal as defined under Public Resources Code section 40192, cannabis goods shall first be destroyed on the licensed premises. This includes, at a minimum, removing or separating the cannabis goods from any packaging or container and rendering it unrecognizable and unusable. Cannabis waste on the licensed premises shall be secured in a restricted access receptacle located in the delivery bay. Access to the receptacle is limited to specified employees or an authorized waste hauler. NHC shall report all cannabis waste activities, up to and including disposal, into the track and trace system and shall include the following information: (A) The name of the employee performing the destruction or disposal. (B) The reason for destruction and disposal. (C) The entity disposing of the cannabis waste. ATTACHMENT 3 Packet Page 72 NHC SLO | CANNABIS RETAIL 545 10. ENERGY EFFICIENCY PLAN Highlights • Net Zero Project • Green Building Standards • Fossil Fuel Free - No Natural Gas ATTACHMENT 3 Packet Page 73 NHC SLO | CANNABIS RETAIL546 10. Energy Efficiency Plan Prepared by Jennifer Rennick, AIA, CEA Jennifer Rennick Architecture & Consulting With an emphasis on carbon-free and carbon reduction in general, the Energy Efficiency Plan documents the best way to provide reliable efficient energy sources to the Natural Healing Center (NHC) in San Luis Obispo. NHC of San Luis Obispo is committed to a 100% operational energy off-set with on-site re- newable energy. The Energy Efficiency Plan is a means to achieving Zero Net Energy and an important aspect of the project’s carbon and global warming potential (GWP) reduction plan. The plan’s execution will include all aspects of the project that address how the project will reduce its carbon footprint and provide leadership to the community through energy efficient operations, carbon free energy sources, and low GWP construction materials. Plan Process Summary: Step 1) Commit to carbon-free energy sources and low carbon and GWP index construction materials. Step 2) Assess the energy needs of the project, including exterior and interior lighting, heating and cooling, appliances/computers/ security systems, ventilation, product temperature control units, electric vehicle charging, etc. Step 3) Look for ways to reduce energy use, and carbon. Exceed 2016 Energy Code and use 2019 Code as a starting point Step 4) Size on-site renewable energy system. (Repeat Steps 2 and 3 as needed) Step 5) Evaluate construction assemblies and for low global warming po- tential, low carbon and/or carbon sequestering materials wher- ever possible --including transportation, material acquisitions, affordability and durability. Step 6) Commission the building systems and commit to a regular main- tenance schedule. Step 7) Evaluate first year performance, make adjustments if needed: Register with NBI, certify under ILFI’s Net Zero Energy Building program and/or ILFI Reveal Label. ATTACHMENT 3 Packet Page 74 NHC SLO | CANNABIS RETAIL 547 Early Energy Assessment and Ownership Goals Based on the conceptual drawings for the project, we have preliminarily assessed the project’s energy needs by evaluating similar facilities under the same ownership and by creating an en- ergy model of the proposed facilities. To achieve the ownership goal of Zero Net Energy (ZNE), the design team has begun looking at building energy performance that would meet and exceed the 2019 Title 24 Energy Standards with an eye towards the 2021 Standards. The 2021 Non-Res Energy Standards are scheduled to bring more of California’s building stock under the California state wide ZNE goal. Construction Material Considerations The project team will be utilizing an existing CMU and wood stud structure. It is the desire of the ownership team to incorporate as much of the existing structure as possible, which allows the project to reduce its material carbon footprint as compared to new construction. To meet the energy efficiency goals of the envelope, the design team has begun to explore various options for insulating the existing walls and roof. Final selection will be based on durability, transpor- tation and manufacturing embodied energy, and product affordability. The team will consider plant and wood based products to further reduce the carbon associated with product manu- facturing and to promote the use of renewable materials. Energy Modeling Results The preliminary energy modeling results exceed current 2016 Energy Code Standards by ap- proximately 28%. The reduction in energy use is based on improving the insulation level of the existing walls and roof, installing a certified cool roof, using high performance low-e2 windows, high efficiency heat pumps and LED lighting. The reduction in energy use compared to the 2016 Energy Code baseline is estimated to avoid 6,900 lbs/yr of CO2 emissions. The Energy Plan encompasses an evaluation of what energy end-uses are contributing the most to the energy (and CO2) footprint of the project. See Fig 3 for a breakdown. The largest en- ergy end-uses after we applied energy saving measures to the envelope, lighting and mechan- ical systems, are plug loads and interior lighting. Through employing plug load management techniques, Energy Star equipment, and additional lighting controls the project’s final energy use is expected to be less than currently estimated. ATTACHMENT 3 Packet Page 75 NHC SLO | CANNABIS RETAIL548 Preliminary PV System Sizing and Basis of Design A renewable energy system producing approx 58,500 kWh/yr would off-set all of the building energy use and require about 2000 sq ft of area. The building roof is large enough to accommo- dated an array of this size. For initial system sizing we assumed SolarWorld 290 mono modules. The renewable solar system is estimated to save over 1,439 tons of CO2 over the life of the system. See Figs 3 and 4 for the renewable energy system details. Fig 3. Proposed System Details and Energy Production for Initial System Sizing Tilt: 25o Azimuth: 216o 3” Air Gap Shade reduces production: 0% PV Panels:112 x SolarWorld, Model: SW 290 Mono Black Inverters:2 x Solectria Renewables, Model: PVI15kW-208 System Life PV System: 30 years. Inverters: 12 years. Total Panel Area:2,022 sq-ft System Peak Power:32.48 kW DC (31.181 kW AC, 28.611 kW CEC) Annual Production:58,513 kWh. Supplying 100% of annual electric use ATTACHMENT 3 Packet Page 76 NHC SLO | CANNABIS RETAIL 549 Fig 4 SW 290 Mono. SolarWorld’s commitment to manufacture in the US and source materials within the US, supports our economy and further helps to reduce the carbon footprint and embodied energy associated with the project. Electric Vehicle Charging The Ownership is planning to include at least 2 parking spaces that can accommodate an electric vehicle charging terminal. We recommend the installation of Level 2 Energy Star quali- fied products With an additional 9 solar panels (162 sq ft), the project could off-set 4500 kWh/ yr for a cumulative driving range of approximately 15,000 mi or 600 to 750 hours of charging at a 20-25 RPH. The current roof plan /PV layout could accommodate 18 solar panels on the main building lower roof without compromising the project’s ZNE goals. All Electric HVAC and DHW The NHC SLO ownership has committed to al all electric approach to Zero Net Energy as a means to lesson our collective dependence on fossil fuels. To meet. the project’s required me- chanical fresh air ventilation while providing odor control to the building’s exhaust air stream, the project design team is considering high efficiency packaged electric air-source heat pumps and specialized filtration systems. The preliminary energy modeling includes (3) 4-ton Trane Precedent air-source heat pumps with economizers, and the associated duct distribution sys- tem is located within the conditioned envelope. For domestic hot water several all-electric options were explored. Given the project type, scale and relatively low hot water needs, the best option for energy efficiency and reduced carbon footprint are a few small 6 gal point of use electric water heaters. Technically, under the 2016 Energy Code, the project will use more energy for DHW than a code compliant baseline system, but the increased energy use is relatively small in comparison to the overall project energy use. Hot water is approx 7% of the total energy use, while all lighting accounts for 38%, space con- ditioning accounts for 23% and plug loads will likely account for 32% or more. A small electric water heater at each hot water hub with a PV energy off-set is the most feasible option for sav- ing energy in this application. ATTACHMENT 3 Packet Page 77 NHC SLO | CANNABIS RETAIL550 Commissioning (Cx) and System Performance To ensure that the project will meet its energy goals the ownership has committed to commis- sioning services (Cx) and the regular maintenance of energy and water systems. The Cx services will take place at construction completion and is a voluntary measure under Title 24 for projects under 10,000 sq ft. Commissioning services will reinforce the ownership’s commitment to energy efficiency and lasting performance. Energy Performance Recognition and Community Leadership NHC of San Luis Obispo is committed to a Zero Net Energy project and as such, has committed to an all electric facility with 100% renewable energy off-set. The ownership team is intending to register the project with New Building Institute (NBI) and certify the building as a Net-Zero Energy Building (NZEB) with International Living Futures Institute (ILFI). At this time NZEB Certification is one of the only programs in the world that verifies net zero energy building performance . The certification is significant given that the program qualification is based on verified actual perfor- mance after one full year of operation. This will bring recognition to the ownership for their quali- ty commitment and to the City in leading the State and the Nation towards a carbon free future. ATTACHMENT 3 Packet Page 78 NHC SLO | CANNABIS RETAIL 551 Fig 7 Reveal Label The newly updated Reveal label also operates as a verification tool for sustainability initiatives such as the 2030 Challenge and the AIA 2030 Commitment. Reveal is intended to highlight these buildings, to demonstrate leadership in climate solutions. As part of the NZEB commitment the project will explore registering with ILFI’s Reveal label. The Reveal label provides a visual snapshot of the building’s operational performance and energy efficiency goals. It will show transparency and the ownership’s continued commitment to sustain- ability and a carbon-free future. ATTACHMENT 3 Packet Page 79 Page intentionally left blank. Packet Page 80 PLANNING COMMISSION AGENDA REPORT SUBJECT: Review of a Conditional Use Permit for a new 1,626 square-foot Cannabis Retail Storefront in a Retail Commercial (C-R) Zone with a categorical exemption from environmental review. PROJECT ADDRESS: 280 Higuera St. BY: Brandi Cummings, Contract Planner (Walter Oetzell, Assistant Planner) Phone: 781-7593 e-mail: woetzell@slocity.org FILE NUMBER: USE-0550-2019 FROM: Tyler Corey, Principal Planner RECOMMENDATION: Adopt the Draft Resolution (Attachment 1) granting a Conditional Use Permit allowing the establishment and operation of a Cannabis Retail Storefront at 280 Higuera Street, based on findings and subject to conditions. SITE DATA Applicant MOM SLO LLC. Representative Levi Seligman Zoning Retail Commercial, Mixed-Use Overlay, Special Focus Area Overlay Zones, Cannabis Business Zone Overlay, (C-R-MU-SF-CBZ) General Plan General Retail Site Area 0.56 acre (24,213 s.f.) Environmental Status Categorically Exempt, CEQA Guidelines §15301 (Existing Facilities) SUMMARY The applicant, MOM SLO LLC, represented by Levi Seligman, has submitted an application for a Conditional Use Permit to allow the establishment and operation of a Cannabis Retail Storefront business, as provided by Zoning Regulations §§ 17.10.020 (A) and 17.86.080 (E) (1) (a), in a 1,626 square- foot commercial space (formerly the Drum Circuit) at 280 Higuera Street. Physical improvements to the site and existing buildings were reviewed and approved by the Community Development Director as part of a Minor Development Review (ARCH-0426-2019), on November 5, 2019. Meeting Date: November 13, 2019 Item Number: 4 Packet Page 81 USE-0550-2019 (280 Higuera Street) Page 2 Figure 1: Megan’s Organic Market; Front Elevation (Higuera St.) 1.0 COMMISSION PURVIEW The Planning Commission’s role is to review the project in terms of its consistency with the policies and standards set forth in the City’s General Plan and Zoning Regulations, including specific standards for Cannabis Activities described in Zoning §17.86.080 (Cannabis). 2.0 PROJECT INFORMATION 2.1 Site Information/Setting Table 1: Site Information Zoning C-R-MU-SF-CBZ (Retail Commercial with a Mixed-Use Overlay, a Special Focus Area Overlay, and Cannabis Business Zone Overlay) Site Size 0.56 acre (24,213 s.f.) Present Use & Development Vacant (formerly the Drum Circuit music shop) Topography Nearly level Access Bianchi Lane off Higuera Street Surrounding Use/Zoning East: C-S-MU-SF-CBZ (Service Commercial Businesses – The Sub) South: C-R-MU-SF-CBZ (Retail Commercial Businesses – Matthews Trailer Lodge) North: C-R-MU-SF-CBZ (Retail Commercial Businesses – Lube N Go) West: C/OS-5-SF-CBZ (Open Space Uses – San Luis Obispo Creek) Packet Page 82 USE-0550-2019 (280 Higuera Street) Page 3 2.2 Project Description As shown in the project plans (Attachment 2), the applicant proposes to convert an existing vacant retail building into a Cannabis Retail Storefront business with: • 1,086 square feet of ground floor retail space; • 540 square feet of office, restroom, and vault space; • A 410 square foot fenced exterior delivery bay (for receipt of incoming product); and, • A customer parking area with 13 vehicle parking spaces (including ADA and Electric Vehicle spaces) and 2 bicycle parking spaces. An existing legal non-conforming billboard along the south side of the property will also be removed as part of the project (billboards are prohibited per San Luis Obispo Municipal Code (SLOMC) §15.40.300 (D)). Figure 2: Project Site Plan (Ten Over Studio 2019) 2.3 Project Statistics Table 2: Project Statistics Item Proposed 1 Standard 2 Parking Spaces Total Vehicle 13 5 General Retail 13 5 (1 per 300 s.f. of general retail) Electric Vehicle (EV) Parking 1 EV ready space 1 EV ready space plus 25% capable Total Bicycle 2 0 Bicycle 2 (short term) n/a (does not apply to buildings less than 2,500 s.f.) Notes: 1. Applicant’s project plans 2. Zoning Regulations Packet Page 83 USE-0550-2019 (280 Higuera Street) Page 4 3.0 PROJECT ANALYSIS Staff has evaluated the proposed project for consistency with applicable General Plan goals and policies, and for consistency with the regulations for Cannabis Activities set out in the San Luis Obispo Municipal Code (SLOMC, Chapter 9.10) and Zoning Regulations (§17.86.080). 3.1 Cannabis Regulations (SLOMC Ch. 9.10) On May 22, 2018 the City Council adopted Ordinance No. 1647 amending the SLOMC to add Chapter 9.10, establishing regulations for cannabis businesses for the protection of the health, safety, and welfare of the residents of the City from the negative impacts of illegal cannabis activity. The City requires that each commercial cannabis operator obtain a Commercial Cannabis Operator Permit, and a Use Permit from the City, along with all state permits and licenses (SLOMC §9.10.040). This Chapter sets the basic regulatory framework for conduct of Cannabis Activities, including certain standards and limitations, and provisions for Records and Reporting (§ 9.10.130), Inspection and Enforcement (§9.10.140), Security Measures (§9.10.250), and Violation and Penalties (§9.10.280). The applicant was qualified and received a Commercial Cannabis Operator Permit from the City on September 5, 2019. If the project receives approval of this Conditional Use Permit, the applicant will be eligible to receive a Type 10 storefront retailer license from the California Bureau of Cannabis Control. The applicant will be required to display a copy of the commercial cannabis operator permit and state license in a location visible to the public and will be required to apply annually for renewal of the commercial cannabis operator permit prior to expiration. The applicant will be required to maintain records in compliance with §9.10.130 for review by the City and allow the City to perform unscheduled inspections during business hours. Consistent with SLOMC §9.10.210, §9.10.220 and §9.10.240, the project does not propose any alcohol and tobacco sales and service, cannabis events, or cannabis vending machines on site. 3.2 Zoning Regulations for Cannabis Activities (§17.86.080) Ordinance No. 1647 also amended Zoning Regulations by adding §17.86.080 establishing land use requirements and development standards for cannabis activities, limiting such activities to particular Zones and imposing certain limitations and restrictions on their operation, as discussed in further detail below. 3.2.1 Operations Plan. The applicant submitted an Operations Plan that complies with §17.86.080 (E) (4) (b) and includes an employee safety and training plan, noise and light management plan, waste management plan, and educational materials dissemination plan. The project will be subject to California Green Energy Standards (Title 24) and is not expected to result in excessive water, energy, or waste demand. Analysis of the security plan, odor plan, and plan for restriction of access by minors are addressed in more detail below. Excerpts of the Operations Plan are included as Attachment 3 (Sensitive material, such as security plans, has been removed). 3.2.2 Security. The applicant prepared a Security Plan that addresses both state-wide regulations of the Bureau of Cannabis Control and concerns of the City Police Department (§17.86.080 (E) (4) (b) (i)). The Security Plan prepared by the applicant for this application was reviewed and approved by the City’s Packet Page 84 USE-0550-2019 (280 Higuera Street) Page 5 Police Department during evaluation of the Commercial Cannabis Operator Permit application for the proposed business. It includes on-site security guards, controlled access to the retail area, a secured delivery bay, and video cameras that are accessible in real time by the City Police Department. 3.2.3 Enforcement Priorities. The project includes measures that address enforcement priorities for commercial cannabis activities, including restricting access to the public and to minors and ensuring that cannabis and cannabis products are only obtained from and supplied to other permitted licensed sources within the state and not distributed out of state (§17.86.080 (E) (5) (e)). The applicant will prevent anyone from under the age of 21 from entering the retail facility by reviewing valid government IDs at the entrance. The applicant will post signs that purchasing cannabis for minors is against the law and will not carry any products that are packaged in a way that would be appealing to minors. In accordance with state law, the applicant will be using an inventory management system that is compliant with the state’s track-and-trace program which is meant to ensure all products are derived from licensed vendors and that all damaged or returned products are disposed of per state requirements. 3.2.4 Cannabis Odors. Commercial cannabis activities are to be conducted in a manner that prevents cannabis odors from being detected offsite (§17.86.080 (E) (5) (c)). The applicant prepared an Odor Control Plan as part of their application packet, which describes installation of an air filtration and treatment system that filters air before it exists the facility, using an activated carbon matrix to remove odor. 3.2.5 Hours of Operation. Hours of operation proposed by the applicant are between 9:00 a.m. and 8:00 p.m., consistent with the Zoning Regulations §17.86.080 (E) (10). 3.2.6 Location and Number of Facilities. Zoning Regulations require that Cannabis Retail Storefront businesses be located at least 1,000 feet from schools (any level), public parks, and playgrounds, at least 600 feet from any licensed daycare centers, and at least 300 feet from any residentially zoned area within the Cannabis Business Zone (§17.86.080 (E) (10) (iii)). The project is in compliance with all distance standards to these uses, as summarized in the table below. Table 3: Compliance with Distance Standards Use Name Distance School Hawthorne Elementary School 2,678 feet Public Park Charles A and Mary R Maino Open Space (Lemon Grove Loop trailhead) 1,114 feet Playground Emerson Park 1,743 feet Licensed Daycare Center Grandmother’s House at St. Stephens 2,276 feet Residentially Zoned Area within the CBZ 446 feet Storefront retail sales are limited to three facilities within the City (§17.86.080 (E) (10) (b) (ii)). The regulations also require that Cannabis Retail Storefront businesses be separated at least 1,000 feet from other Cannabis Retail Storefront businesses (§17.86.080 (E) (10) (b) (iv)). No other Cannabis Retail Packet Page 85 USE-0550-2019 (280 Higuera Street) Page 6 Storefront has been permitted by the City at this time, with only one other retailer under consideration at this time: The Natural Healing Center proposed at 2600 and 2640 Broad Street is more than 1,000 feet (approximately 5,650 feet as the crow flies) from the subject site. Figure 3: Cannabis Business Zone and Surrounding Uses 3.3 Parking The project requires 5 vehicle parking spaces. The project includes an extra 8 surface parking spaces in addition to the required number of spaces, for a total of 13 off-street parking spaces. The parking calculation is based on §17.72.030, which requires 1 parking space for every 300 feet of general retail area. The project requires one van accessible (ADA) parking space, which is included on the proposed plans as part of the 13 total spaces being provided. Additionally, based on the number of required parking spaces (5), the project is required to provide 1 electric vehicle (EV) ready charging space and additional EV capable spaces equal to 25% of the required vehicle parking spaces for the site (5 x 25% = 1.25 or 1 based on the Zoning Regulations definition of fractions (Section 17.04.010)). The project is proposing to provide 1 EV ready charging space as part of the 13 total spaces being provided and is conditioned to provide 1 additional EV capable space (Attachment 1, Draft Resolution - Conditions of Approval No. 13). Packet Page 86 USE-0550-2019 (280 Higuera Street) Page 7 Based on the size of the proposed project, bicycle and motorcycle parking is not required. However, the project is proposing to install 2 bicycle parking spaces. 4.0 ENVIRONMENTAL REVIEW The project is categorically exempt from the preparation of environmental documentation under the California Environmental Quality Act (CEQA). The project is consistent with General Plan policies for the land use designation and is consistent with the applicable zoning designation and regulations. The project consists of the operation of existing, private structures that involves negligible expansion of use beyond existing and historical uses, as described in CEQA Guidelines § 15301 (Existing Facilities). The project site is not on a list of hazardous waste sites and does not contain a significant historical resource. The property is less than one acre in size and is entirely surrounded by urban uses that have no value as habitat for endangered, rare or threatened species as the site is located on an existing developed property and is almost entirely paved. The site is served by required utilities and public services. 5.0 CONCURRENCE Staff from all departments, including the Police Department, reviewed the proposed project and they concur with the provided evaluation and conditions of approval. 6.0 ALTERNATIVES 6.1 Continue the item. An action to continue the item should include a detailed list of additional information or analysis required. 6.2 Deny the item. Deny the project based on findings of inconsistency with State law, the General Plan, Zoning Regulations, and/or other pertinent City standards. 7.0 ATTACHMENTS 1. Draft Resolution 2. Project Site Plan and Floor Plan 3. Operations Plan (Excerpts) Packet Page 87 RESOLUTION NO. XXXX-19 A RESOLUTION OF THE SAN LUIS OBISPO PLANNING COMMISSION GRANTING A CONDITIONAL USE PERMIT FOR THE ESTABLISHMENT AND OPERATION OF A CANNABIS RETAIL STOREFRONT INCLUDING A CATEGORICAL EXEMPTION FROM ENVIRONMENTAL REVIEW AS REPRESENTED IN THE PLANNING COMMISSION AGENDA REPORT AND ATTACHMENTS DATED NOVEMBER 13, 2019 (280 HIGUERA STREET, FILE #USE-0550-2019) WHEREAS, the Planning Commission of the City of San Luis Obispo conducted a public hearing in the Council Chamber of City Hall, 990 Palm Street, San Luis Obispo, California, on November 13, 2019 for the purpose of considering a Conditional Use Permit application USE- 0550-2019 for establishment and operation of a Cannabis Retail Storefront; and WHEREAS, notices of said public hearing were made at the time and in the manner required by law; and WHEREAS, the Planning Commission has duly considered all evidence, including the testimony of the applicant, interested parties, and the evaluation and recommendations by staff, presented at said hearing. NOW, THEREFORE, BE IT RESOLVED by the Planning Commission of the City of San Luis Obispo as follows: Section 1. Findings. Based upon all the evidence, the Commission makes the following findings in support of approval of the Conditional Use Permit: 1. The proposed use is consistent with Section 17.86.080 Zoning Regulations and Chapter 9.10 of the Municipal Code because, as proposed, the use will not negatively impact the residential uses in the neighborhood, is consistent with adjacent businesses that have similar hours of operation, will not be located within 1,000 feet of any pre-school, elementary school, junior high school, high school, public park or playground, within 600 feet of any licensed daycare center, within 300 feet of residential uses within the CBZ, or within 1,000 feet of another cannabis retail storefront, and the business shall adhere to the City’s Noise Ordinance and conditions of approval. 2. That the site is adequate for the project in terms of size, configuration, topography, and other applicable features, and has appropriate access to public streets with adequate capacity to accommodate the quantity and type of traffic expected to be generated by the use. 3. The project will not be detrimental to the health, safety, and welfare of persons living or working at the site or in the vicinity because the cannabis retail storefront does not present a potential threat to the surrounding property and buildings. This project is subject to use permit requirements, City regulations, and California Building Code requirements designed to address health, safety, and welfare concerns. Additionally, the applicant ATTACHMENT 1 Packet Page 88 Planning Commission Resolution No. PC-XXXX-19 USE-0550-2019 (280 Higuera Street) Page 2 prepared a Security Plan that addresses both state-wide regulations of the Bureau of Cannabis Control and concerns of the City Police Department. 4. The cannabis retail storefront, as proposed, will comply with all the requirements of State and City for the dispensing of cannabis, including dual licensure and participation in an authorized track and trace program. Section 2. Environmental Review. The project is categorically exempt from the preparation of environmental documentation under the California Environmental Quality Act (CEQA). The project is consistent with General Plan policies for the land use designation and is consistent with the applicable zoning designation and regulations. The project consists of the operation of existing, private structures that involves negligible expansion of use beyond existing and historical uses, as described in CEQA Guidelines § 15301 (Existing Facilities). The project site is not on a list of hazardous waste sites and does not contain a significant historical resource. The property is less than one acre in size and is entirely surrounded by urban uses that have no value as habitat for endangered, rare or threatened species as the site is located on an existing developed property and is almost entirely paved. The site is served by required utilities and public services. Section 3. Action. The Planning Commission does hereby approve the use permit application USE-0550-2019 for a cannabis retail-storefront dispensary project located at 280 Higuera Street subject to the following conditions: 1. The proposed use shall operate consistent with the project description and other supporting documentation submitted with this application unless otherwise conditioned herein. This use permit shall be reviewed by the Community Development Director if any reasonable written complaint is received from any citizen or from the Police Department or upon receipt of evidence that the use is not in compliance with conditions of approval and the Municipal Code. The Community Development Director may refer the complaint to the Planning Commission at his/her discretion and conditions of approval may be added, deleted, or modified or the use permit may be revoked to ensure on -going compatibility between uses on the project site and other nearby uses. 2. The applicant shall pay all applicable current and future state and local taxes and all applicable commercial cannabis fees and related penalties established by the City Council, including but not limited to application, administrative review, inspection, etc. 3. Minors and persons under the age of twenty-one on the premises, even if accompanied by a parent or guardian or a person between the ages of eighteen and twenty possessing a valid medical cannabis identification card shall be prohibited from entering the cannabis retail storefront. 4. Outdoor storage of cannabis or cannabis products is prohibited. ATTACHMENT 1 Packet Page 89 Planning Commission Resolution No. PC-XXXX-19 USE-0550-2019 (280 Higuera Street) Page 3 5. In addition to the 1 EV ready parking space, the applicant shall install 1 EV capable parking space. Improvements, including empty raceways to the parking spaces, shall be shown on tenant improvement plans at time of application for building permits. 6. Prior to issuance of a building permit, the applicant shall record a Community Benefits Agreement, in a form subject to the approval of the City Attorney. 7. The applicant shall defend, indemnify, and hold harmless the City and/or its agents, officers, and employees from any claim, action, or proceeding against the City and/or its agents, officers, or employees to attack, set aside, void, or annul the approval by the City of this project, and all actions relating thereto, including but not limited to environmental review (“Indemnified Claims”). The City shall promptly notify the applicant of any Indemnified Claim upon being presented with the Indemnified Claim, and City shall fully cooperate in the defense against an Indemnified Claim. On motion by __________________, seconded by ________________, and on the following roll call vote: AYES: NOES: REFRAIN: ABSENT: The foregoing resolution was passed and adopted this day of November 13, 2019. _____________________________ Tyler Corey, Secretary Planning Commission ATTACHMENT 1 Packet Page 90 539 Marsh StreetSan Luis Obispo, CA805.541.1010info@tenoverstudio.comMOM SLO LLC.280 HIGUERA ST, SAN LUIS OBISPODATE: 6/27/2019A1.0SITE PLANSCALE: 1” = 30’-0”KEYNOTES1. (E) POWER POLE2. FUTURE POTENTIAL AFFORDABLE HOUSING3. NEW PAVED PARKING AREA INCLUDING ADA STALL, TRASH ENCLOSURE, AND LANDSCAPING4. (E) BILLBOARD TO BE REMOVED5. (N) 6’ TALL WOOD FENCE, TYP.6. NEW SERVICE ENTRANCE7. ADA PATH OF TRAVEL8. HATCHING AREA INDICATES EASEMENT AREA9. FUTURE MURAL10. ADA VAN PARKING SPACE11. EV PARKING SPACE12. 2 BIKE-BIKE RACK13. ADA PARKING STALLSITE PLAN LEGENDLIGHTING LEGENDH I G U E R A S T R E E TB I A N C H I L A N ES A N L U I S O B I S P O C R E E KNOPARKING275.00'101.86'270.00'50.00'1905STEEL BRIDGEM180MMM180180180EV280HIGUERA1626 S.F.123456789101211MOTION SENSORSECURITY CAMERAMLED SCONCE LIGHTINGNIGHT SKY COMPLIANTLED BOLLARD LIGHTINGNIGHT SKY COMPLIANTN141514. SIGN TO READ"Smoking, ingesting, vaping, eating or consuming cannabis or cannabis products on this site or in a public place is prohibited"15. SIGN AT ENTRY TO READ: "21 AND OVER."ATTACHMENT 2Packet Page 91 539 Marsh StreetSan Luis Obispo, CA805.541.1010info@tenoverstudio.comMOM SLO LLC.280 HIGUERA ST, SAN LUIS OBISPODATE: 6/27/2019A2.1REFLECTED CEILING PLANSCALE: 1/8” = 1’-0”NKEYNOTES1. (N) LIGHT AND EXHAUST FAN2. (N) OUTLET FOR SIGN ABOVE DOORRCP LEGENDELECTRICAL SYMBOLS LEGENDRESTROOMRESTRICTEDVAULTRESTRICTEDINTAKE/OFFICEENTRANCEVESTIBULERECEPTIONRETAILRETAILFENCEDDELIVERY BAY21PPPPPP3333CEILING TO MATCH (E) CEILINGDOOR SHOWN DASHEDSINGLE POLE SWITCHTHREE-WAY SWITCHRECESSED CEILING LIGHT FIXTURECEILING MOUNTED PENDANT LIGHTWALL MOUNTED LIGHT FIXTURE3PATTACHMENT 2Packet Page 92 MOM SLO LLC 51 Advertising and Messaging Targeted Only to Adults 21+ MOM is committed to making sure adult-use cannabis is not diverted to minors. No person under 21 years of age will be given access to the premises at 280 Higuera St, San Luis Obispo, CA 93401, to ensure this all customers must present a valid form of government issued ID as well all customers must sign up as a MOM Member. An account will be created for each customer. There will be signage in the Entrance Vestibule that states that it is against the law to provide adult use cannabis to persons under the age of 21. MOM will refuse sale and entry to any customer that is known to have provided adult use cannabis to persons under the age of 21, these persons will be designated in our cannabis compliance platform Proteus420. MOM reserves the right to refuse sale to anyone suspected of supplying or intending to supply adult-use cannabis to persons under the age of 21, these persons will be designated in our cannabis compliance platform Proteus420. MOM is committed to providing resources and knowledge to prevent unpleasant or potentially dangerous outcomes when using cannabis. Please see Exhibit E: Public Messaging for informational pamphlets that will be available to customers at 280 Higuera St, San Luis Obispo, CA 93401. Pamphlets include: • Think Low and Slow: Cannabis Edibles • Marijuana+Driving=Danger • Vape 101: How to correctly use and care for your vape pen • Cannabis Use Disorder and Cautions MOM has always offered “low-dose” or “micro-dose” cannabis products as an option. MOM will continue to provide low or micro-dose options for its retail 280 Higuera St, San Luis Obispo, CA 93401. Products that we anticipate to carry in this category include Kiva Mints which offer only 2.5mg of THC per mint and high-CBD-low-THC flower strains such as “Remedy” or “Harlequin”, as well as high-CBD-low-THC edibles. Please see section 1-H: Products and Services for a complete list of our proposed products. Cannabis use disorder (CUD), also known as cannabis addiction or marijuana addiction, is defined in the fifth revision of the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) and ICD-10 published by World Health Organization as the continued use of cannabis despite clinically significant impairment, ranging from mild to severe. MOM will offer to first time customers to help customers control their cannabis use through a voluntary tracking program where customers can select weekly quotas for the maximum amount of MG of THC and the maximum amount of cannabis flower. To achieve this, MOM will make a note of the customer’s determined maximums on the customers account, a MOM employee will then be able to review the previous seven days of receipts to determine if that customer has reached their maximum. Please see Exhibit E: Public Messaging for our pamphlet on Cannabis Use Disorder and Cautions including the risk of cannabis use for the development of the ATTACHMENT 3 Packet Page 93 52 MOM SLO LLC adolescent brain. MOM will ensure that all advertising, branding, and products will only target adult audiences (21+). Prior to any advertising or marketing from the licensee involving direct, individualized communication or dialogue, MOM will use age affirmation to verify that the recipient is 21 years of age or older. All visual media will be clearly labelled as for 21 years of age and over. All packaging of product will be compliant with state and local requirements and will be properly labeled. No products, advertising, or branding will be attractive to children—This includes using cartoons, images popularly used to advertise to children, imitating candy labeling, and using the words “candy” or “candies” anywhere on the label. Social Commitments Diversity & Inclusion MOM will make special efforts to achieve high levels of diversity and gender parity among its staff (and pay rates), and to provide a welcoming retail environment for all customers regardless of race, gender, sexual orientation, etc. MOM’s hiring managers will use inclusive hiring practices designed to reduce discrimination. MOM will host yearly training seminars for its employees with a goal of identifying unconscious biases and reducing workplace discrimination. MOM will also provide scheduling flexibility to those with young children. Environmental Commitments • MOM strives to minimize its carbon footprint • MOM will install solar panels with a goal of producing enough energy to achieve net zero energy consumption • MOM has applied for Green Business Certification through the CA Green Business Network, and commits to achieving full certification. In fact this application is even printed on recycled paper! • MOM will install two electric vehicle charging stations in its parking lot • MOM will install energy efficient appliances throughout its building • MOM employees will be rewarded for biking/walking to work • MOM will install a bike rack in its parking lot area • MOM will utilize green building practices during construction MOM has a long history of providing community benefits through donations of time, money, and even blood! This is covered in Section 1-B: Community Relations Plan and Section 2: Community Benefit. ATTACHMENT 3 Packet Page 94 338 MOM SLO LLC California Cannabis Health Information Initiative What is Legal for Adult Use? It is legal for adults 21 or older to possess, consume and cultivate cannabis in California. Sale of cannabis from licensed retail outlets will become legal January 1, 2018. If you are 18 or older, you can use cannabis if you have a current qualifying physician’s recommendation or a valid county-issued medical marijuana identification card. The new law, known as the Medicinal and Adult-Use Cannabis Regulation and Safety Act,1 includes information about where you can use cannabis, how much you can possess, and the penalties for illegal use. Here are a few things you should know. Buying, Selling, and Giving • If you are 21 or older, you can buy and possess up to one ounce (28.5 grams) of cannabis and up to eight grams of concentrated cannabis (separated resin, whether crude or purified, obtained from cannabis).2 − You can only buy cannabis at retail outlets licensed by the California Bureau of Cannabis Control.3 − Although you can legally possess cannabis, it is illegal for you to sell it without a license.4 − You can give up to one ounce (28.5 grams) of cannabis and up to eight grams of concentrated cannabis to a person 21 or older, but you cannot receive money or any form of compensation.5 Where You Can Use • You can use cannabis on private property. You cannot use, smoke, eat, or vape cannabis in public places. Property owners and landlords can ban the use and possession of cannabis on their properties.6,7 • You cannot use cannabis within 1,000 feet of a school, day care center, or youth center while children are present.8 • Even though it is legal in California, you cannot use or possess cannabis on federal lands like national parks, even if the park is in California.9 Drivers and Passengers • If you are under the influence of cannabis while operating a car, boat, or other vehicle, a law enforcement officer can pull you over and conduct a sobriety test.10 1 Senate Bill No.94, Sess. of 2017 (Cal. 2017) https://leginfo.legislature.ca.gov/ faces/billTextClient.xhtml?bill_id=201720180SB94 2 California Health and Safety Code Section 11362.1 3 California Business and Professions Code Section 26140 4 California Health and Safety Code Section 11359 5 California Health and Safety Code Section 11362.1 6 California Health and Safety Code Section 11362.45 (h) 7 California Health and Safety Code Section 11362.3 (a)(2) 8 California Health and Safety Code Section 11362.3 9 Controlled Substances Act (CSA) (21 U.S.C. § 811) 10 California Health and Safety Code Section 11362.3(a)(7), 11362.45(a), and 11362.3(a)(8) What is Legal for Adult Use?Last Update September 1, 2017 ATTACHMENT 3 Packet Page 95 MOM SLO LLC 339 California Cannabis Health Information Initiative • Having an open container of cannabis in a vehicle while driving or riding in the passenger seat is against the law. If you have cannabis in a vehicle, it must be in an approved sealed package or container. Otherwise, it must be kept in the trunk of the vehicle.11 • Keep it in California. It is illegal to take your cannabis across state lines, even if you are traveling to another state where cannabis is legal.12 Growing and Processing • If you are 21 or older, you can plant, cultivate, harvest, dry, and process up to six cannabis plants in your private residence or on the grounds of your residence.13 • If you are growing cannabis, the plants must be in a locked space that is not visible to the public. Cities and counties may prohibit the outdoor cultivation of cannabis. • It is against the law for you to use a volatile solvent for the manufacture of concentrated cannabis for your own personal use.14 Other Laws • Even though it is legal in California, employers have the right to prohibit the use of cannabis by their employees. Know your workplace cannabis policies.15 • Cities and counties may have stricter laws than the state about cannabis use. Know your local cannabis laws.16 • There are several penalties for violating cannabis law including fines, jail time, community service, and drug education. NOTE: Cannabis remains illegal under federal law. This document is not intended to be a comprehensive review of the requirements and limitations for the personal use of cannabis and the penal laws pertaining to cannabis in California. For more information, visit: https://leginfo.legislature.ca.gov/faces/billTextClient. xhtml?bill_id=201720180SB94. 11 California Health and Safety Code Section 11362.3(a)(4) 12 Section 812 of Title 21 of the U.S. Code; California Business and Professions Code 26080 13 California Health and Safety Code Section 11362.2 14 California Health and Safety Code Section 11362.3(a)(6), California Business and Professions Code 26000 et seq. 15 California Health and Safety Code Section 11362.45 16 California Health Safety Code Section 11362.2 What is Legal for Adult Use?Last Update September 1, 2017 ATTACHMENT 3 Packet Page 96 MOM SLO LLC 315 03. Education Plan KEY TAKEAWAYS 03 EDUCATION PLAN Live Workshops Written Documentation Online Educational Materials Radio Show Community education is the key to success for all stakeholders. Educational material dissemination plan ATTACHMENT 3 Packet Page 97 316 MOM SLO LLC Education Plan MOM will host in-store tours and workshops with a focus on dosing, modes of ingestion, safe use, secure storage, and local and State regulations. These events will occur once per quarter at minimum, with a goal of once per month. In-store Educational Tours and Workshops01 MOM has created educational pamphlets on subjects such as: hazards of driving under the influence, safe dosing, education about vaping, etc. (See following pages) Educational Pamphlets02 Educational signs about the hazards of driving under the influence of cannabis will be dis- played in parking lot area. In the dispensary retail area, MOM will display signs that direct customers to the copies of the educational materials provided in Exhibit E: Public Messaging and Exhibit N: Cannabis and Me: FAQs for Patients & The Public. Educational Signage03 MOM’s website will feature an ‘education’ section including educational media describing: modes of ingestion, time of onset/duration of effects, risks associated with use by minors, possible risks associated with using cannabis while pregnant or nursing, and Cannabis Use Disorder. Online Educational Materials04 MOM’s Community Relations Manager hosts an educational cannabis-themed radio show on Estero Bay Public Radio. The show focuses on local regulation, safe-use, emerging research, and history. Educational Radio Show05 MOM will promote responsible cannabis use by: providing low-dose options, ensuring that all messaging on packaging is accurate and thorough, posting information about Cannabis Use Disorder and the potential negative side effects on the brain development of young adults, adolescents, and minors, and offering to track customer use via user-determined quotas. Continued Promotion of Responsible Use06 ATTACHMENT 3 Packet Page 98 MOM SLO LLC 317 ATTACHMENT 3 Packet Page 99 ATTACHMENT 3 Packet Page 100 12345ATTACHMENT 3 Packet Page 101 THINK: LOW &SLOWCONTACT USMEGAN'S ORGANICMARKETWHAT'S THE RIGHT DOSE FOR ME? CALL 805 . 235 . 6678 OR TEXT 805 . 458 .0877ATTACHMENT 3 Packet Page 102 WHAT ARE EDIBLES? THC SAFETY TIPS START SLOW***WHAT TO DO IFYOU ATE TOOMUCH THCATTACHMENT 3 Packet Page 103 VAPE 101How to correctly use andcare for your vape pen.a CLOSER LOOK AT THE VAPE PENCONTACT USMegan's Organic Market local. organic. soil-grown. Morro Bay, CA Call 805.235.6678 Text 805.458.0877 megansorganicmarket.comquick startATTACHMENT 3 Packet Page 104 WHAT TYPE OF PEN DO I HAVE? W BUTTONLESS PUSH BUTTON ALL-IN-ONEThis pen has no button to operateit, simply attach the cartridge andinhale. Suction activates it.A one-time-use pen, Just puffon it until the oil runs out andrecycle it away!This pen has a button to operateit, after attaching the cartridge,hold down the button as youinhale. The button is also used toturn the pen on and off by clickingit a few times quickly.-W TIPSW -CHOOSING A CARTRIDGEATTACHMENT 3 Packet Page 105 Megan's Organic Market 805-235-6678MEGAN'S ORGANIC MARKETOur mission is to improve the health of ourcommunity by providing safe and reliableaccess to quality cannabis, and by striving tobe the best customer service professionals inthe industry.MEGANSORGANICMARKET.COMMEGAN'S ORGANIC MARKETTHE DANGERS OF CANNABIS USE DISORDER (C.U.D)FAQ'sWhat are the signs and symptoms of C.U.D.?Symptoms can include agitation, bloodshot eyes, challenges in problem solving, and paranoia. What is the Risk of Developing Cannabis Use Disorder?Greater frequency of cannabis use increases the likelihood of developing problem cannabis use. Recent data suggest that 30 percent of heavy cannabis users may have some degree of cannabis use disorder Is cannabis use ok for young adults?People who begin using cannabis before the age of 18 are four to seven times more likely to develop a cannabis use disorder than adults. ATTACHMENT 3 Packet Page 106 Safe & sensibleProlonged cannabis use produces both pharmacokinetic changes and pharmacodynamic changes to the body. These changes require the user to consume higher doses of the drug to achieve a common desirable effect, reinforcing the body's metabolic systems for eliminating the drug more efficiently and further downregulating cannabinoid receptors in the brain. These effects compound themselves, in that the chronic user must consume more frequently to overcome the accelerated clearance, and higher doses to overcome the blunted response to receptor activation. DEPENDENCY Cannabis use disorder is common in the United States, is often associated with other substance use disorders, behavioral problems, and disability, and goes largely untreated, according to a new study conducted by the National Institute on Alcohol Abuse and Alcoholism, part of the National Institutes of Health. The analysis found that 2.5 percent of adults — nearly 6 million people — experienced marijuana use disorder in the past year, while 6.3 percent had met the diagnostic criteria for the disorder at some point in their lives. .CANNABIS USE DISORDER IS COMMON AND OFTEN UNTREATEDM O M o f f e r s t o h e l p c u s t o m e r s c o n t r o l t h e i r c a nn a b i s u s e t h r o u g h a v o l u n t a r y t r a c k i n g p r o g r a m w h e r e c u s t o m e r s c a n s e l e c t w e e k l y q u o t a s f o r t h e m a x i m u m a m o u n t o f M G o f T H C a n d t h e m a x i m u m a m o u n t o f c a n n a b i s f l o w e r . A s k a M O M c u s t o m e r s e r v i c e s p e c i a l i s t h o w y o u c a n s t a r t t r a c k i n g a n d l i m i t i n g y o u r c a n n a b i s u s e . WITHDRAWAL Cannabis withdrawal symptoms can occur in one half of patients in treatment for cannabis use disorders. These symptoms include dysphoria (anxiety, irritability, depression, restlessness), disturbed sleep, gastrointestinal symptoms, and decreased appetite. Most symptoms begin during the first week of abstinence and resolve after a few weeks. The withdrawal symptoms are usually not severe, even after heavy use. PREVENTIONATTACHMENT 3 Packet Page 107 MOM SLO LLC 341 05. Lighting Plan KEY TAKEAWAYS 05 LIGHTING PLAN Energy Efficient LED Lighting “All Night” Lighting for Security Fixtures that Limit Light Pollution Well thought out lighting not only increases safety, it adds beauty to a space. ATTACHMENT 3 Packet Page 108 342 MOM SLO LLC Lighting Plan Lighting on the interior of the facility will use code compliant, energy efficient LED bulbs. There will be ample fixtures to achieve a well- lit, positive customer experience, as measured by the equivalent of 2 foot candles at floor level. Additionally, there will be accent lighting for decorative purposes. This may include “up-lighting” for walls and fixtures, and “back- lighting” for product displays. All lights will be connected to a centrally controlled system that ensures consistent illumination during operating hours. Minimal interior lighting shall remain illuminated during overnight hours for security purposes. Please see the lighting diagram on the following page for exact lighting placement. Interior Lighting MOM is mindful of the potential negative impacts of overnight exterior lighting in the form of “light pollution”. Following guidelines from the International Dark Sky Association, MOM will use downward-pointing, “shielded”, exterior lighting that meet all security requirements. Limited Light Pollution Downward facing lights, as pictured, preserve the night sky. Exterior lighting will be sufficient to illuminate all major areas of the retail location including but not limited to entry and exit ways, walkways, the parking lot, delivery bay, points of ingress and egress, and trash receptacles. The lighting system shall include an automatic light sensitive switch to ensure illumination during all non-daylight hours. MOM’s site plans propose significant parking lot expansion and the accompanying lighting will help better illuminate Bianchi Lane. All exterior lighting will be energy efficient LED bulbs and use fixtures that limit light pollution. Exterior Lighting Lighting Diagram prepared by local architectural firm 10 Over Studio is located on the following page. All lighting will be compliant with California Building Code and SLO City Municipal Code. ATTACHMENT 3 Packet Page 109 539 Marsh StreetSan Luis Obispo, CA805.541.1010info@tenoverstudio.comMOM SLO LLC.280 HIGUERA ST, SAN LUIS OBISPODATE: 1/23/2019A2.1REFLECTED CEILING PLANSCALE: 1/8” = 1’-0”NKEYNOTES1. (N) LIGHT AND EXHAUST FAN2. (N) OUTLET FOR SIGN ABOVE DOORRCP LEGENDELECTRICAL SYMBOLS LEGENDRESTROOMRESTRICTEDVAULTRESTRICTEDINTAKE/OFFICEENTRANCEVESTIBULERECEPTIONRETAILRETAILFENCEDDELIVERY BAY21PPPPPP3333CEILING TO MATCH (E) CEILINGDOOR SHOWN DASHEDSINGLE POLE SWITCHTHREE-WAY SWITCHRECESSED CEILING LIGHT FIXTURECEILING MOUNTED PENDANT LIGHTWALL MOUNTED LIGHT FIXTURE3P 411 problems. Toward this effort, the safety team and Management will be expected to do the following ● Politely discourage loitering, solicitors, or people obstructing the sidewalk without lawful reason ● Politely discourage double parking and blocking of sidewalks, streets, and other roadways and report to law enforcement if necessary ● Enforcing a comprehensive code of conduct. ● Preventing unnecessary nuisance activity within close proximity such as loitering, consumption of alcohol or drugs within 500 feet, noise, illegal parking, etc. ● Place appropriate calls to authorities to help maintain a clean and orderly appearance of the dispensary and surrounding area ● Regularly clear debris and trash from outside the front and surrounding premises prior to opening and periodically during daily operating hours To further ensure a safe environment, the dispensary will be staffed by managers who are dedicated to the safety and well-being of the patients and employees. A Safety Team member will be available to move around the interior and exterior of the dispensary to address any issues in a preventative and helpful manner. The possibility of physical altercations or open hostilities, however slight, shall be considered carefully – violence and any threatening or dangerous behavior will not be tolerated. Any such actions are considered immediate reasons for ejection or non-admittance to the dispensary. Persons involved in Critical Incidents will be escorted to the exit and removed with an admonishment not to return. The staff is required to document all Critical Incidents, including the name of the person(s), date, time, and brief description of the incident. Robbery In the event of a robbery, employees are expected to remember and enact the 6 C’s as follows 1. Calm. If someone approaches you with the intention of robbing the store, stay calm. This will certainly be easier said than done, but it’s critical to your safety. If you panic, the robber’s adrenaline will rise even higher and could lead to tragedy. 2. Communicate. Listen to what the robber is asking you to do. 3. Cooperate. No one expects you to be a hero in a robbery. Your safety and the safety of customers in the store is the number one priority. Give the robbers what they want in a way that maximizes safety. 4. Close and call. As soon as the robbers leave the building, lock the door and call 9-1-1. Once emergency personnel arrive, call your manager. 5. Control. Once you’re safe and the threat of robbery is over, take control of your emotions and the surroundings. Do not conduct any business, and do not touch anything. If other customers are in the store, ask for their patience while you wait for the police to arrive. Do not give out any information, except to police and company management. 6. Confide. Being the victim of robbery is a traumatic experience that can be difficult to process. Talk about your feelings. If you need help, talk to a manager or your doctor. ATTACHMENT 3 Packet Page 111 MOM SLO LLC 359 07. Water Efficiency Plan KEY TAKEAWAYS 07 WATER EFFICIENCY PLAN Low-Flow Fixtures Drought Tolerant Landscaping Rainwater Capture Our changing climate requires everyone to take action. We’re committed to doing out part. Estimated water usage and water efficiency plans ATTACHMENT 3 Packet Page 112 360 MOM SLO LLC Water Efficiency Plan MOM SLO will have minimal water usage limited to a single restroom and landscape irrigation. Water usage for landscaping shall be derived from a small rainwater capture system whenever possible, reducing demand on the city water supply. All restroom fixtures shall be water conserving low-flow fixtures including the faucet and toilet. The toilet will also be equipped with a “dual flush” to further conserve water. The faucet shall be equipped with a timed motion sensor to reduce water usage. Fixtures will meet or exceed the requirements in the California Green Building Standards Code. Low-Flow Fixtures All landscaping will consist of drought tolerant plants that require little to no watering. Any required watering will be delivered through a drip irrigation system. The drip irrigation system will be connected to a rainwater capture system as described below. MOM will maintain all landscaping in good condition. Drought Tolerant Landscaping MOM will install a small (approximately 150 gallon) rainwater capture system to supply the drip irrigation system. The rainwater capture system will collect water flowing from the building’s gutters. MOM expects that with the drought tolerant landscaping the rainwater capture system will be sufficient to supply a majority, if not all, of the water supply required for the drip irrigation system. Rainwater Capture System MOM will monitor water usage on a consistent basis to identify any potential leaks or issues that lead to higher than expected water consumption. Any irregularities will be identified and rectified within 72 hours. Monitoring Policies ATTACHMENT 3 Packet Page 113 401 IX. SANITATION PROCEDURES Megan’s Organic Market has strict procedures to ensure sanitation. Employees are required to perform daily sanitation procedures as follows. All products sold by Megan’s Organic Market are pre-packaged and sealed before arriving at the dispensary. Nonetheless proper handling, hygiene and storage of products is of utmost importance. Products not on display will be kept in the secure storage vault, with temperature, light and humidity conditions optimized to maximize the shelf life of the products. Megan’s Organic Market will store cannabis items so that storage does not support pathogenic microorganism growth or toxic formation. ● Items that are considered edible with short expiration date, are stored in refrigeration. ● Items are otherwise packaged or stored in enclosed containers with shall remain dry and cool. ● During a sale, employees will assure that products are properly sealed and untampered with. Any product that is damaged or soiled shall be immediately quarantined and destroyed by a manager. ● Only cleaning products approved by the CDC in “Guideline for Disinfection and Sterilization in Healthcare Facilities (2008)” will be used in the facility. When possible Megan’s Organic Market shall choose the most environmentally safe option available. Floors, product shelving, and all other surfaces shall be sanitized at least daily. Specifically: ● Product shelving, and glass showcase surfaces shall be sanitized with approved cleaning product each morning before cannabis product is removed from the vault for display. Cannabis product shall always be removed before sanitizing a surface or product shelving if additional sanitation is required at any other point in a day. ● Exterior surfaces including sidewalks shall be swept and trash collected each morning before opening. ● All floors shall be swept/vacuumed each evening at close of business. All non-rug floors shall then also be mopped. ● All countertops, windows, and other surfaces shall be cleaned with approved cleaning product each evening at close of business. No cannabis product shall be present on the surface or nearby the surface when cleaning. Bathrooms shall be sanitized at least once daily. Specifically at close of business following the below procedure: ● Apply latex-free gloves and place “Bathroom Closed for Cleaning” sign in front of ● bathroom. Always knock and announce “cleaning,” or “maintenance,” to inquire ● if the bathroom is occupied. ● Spray the door handle with Scrubbing Bubbles, and wipe clean. ● Move to the sink. Use approved cleaning product to coat the countertop, sink ● basin, and handles/faucet. ATTACHMENT 3 Packet Page 114 402 ● Wipe these clean with paper towels. Use a damp disposable towel to remove ● additional residue. ● Always wear gloves when handling chemicals, and always wash hands afterward. ● Use approved cleaning product (like Windex) and paper towels to clean the ● mirror, ensuring no streaking is left behind. ● Clean the handicapped rails (if applicable) with approved cleaning product. ● Always move from least to the most contaminated area. Wipe clean. ● Clean the toilets. Use approved cleaning product on all surfaces except the inside bowl. Start with the handle and top of tank, working to lid, seat, rim, and exterior ● of bowl. Be sure to clean all the way down to the bolts holding the fixture to the ● floor. Unsightly dust and dirt can accumulate down there if not regularly cleaned. ● Apply approved cleaning product (like Lysol Toilet Bowl Cleaner) to inside of ● bowl, and use toilet brush to scrub. Flush when done by using a clean paper ● towel. ● Replace all bags. ● Stow all chemicals in the same compartment they came from on the cleaning ● cart, and empty garbage containers. Dispose of gloves. ● Mopping is the final step, and should be done every night at closing, or whenever the bathroom floor has become noticeably dirty during the day. Start from the farthest corner and mop towards the door. Use only the “Bathroom Only” mop. All garbage shall be emptied each evening at close of business. Megan’s Organic Market will remove all litter and waste from the licensed premises and maintain the operating systems for waste disposal in an adequate manner so that they do not constitute a source of contamination in areas where cannabis items are exposed. No food is allowed in the store, other than in the employee break area. Drinks must be in spill- proof containers and be kept in designated spaces away from product. The employee break area refrigerator shall be emptied every Sunday at close of business except for unopened, sealed beverages that are not past their expiration date. Megan’s Organic Market provides employees with adequate and readily accessible toilet facilities that are maintained in a sanitary condition and in good repair. The HVAC system has the ability to remove harmful spores and bacteria and therefore filters shall be inspected monthly and replaced when required. Sanitation Procedures: Employee Personal Hygiene The purpose of this Policy is to define the standards for Employee Personal Hygiene to prevent contamination of any cannabis products. All employees must wash their hands following CDC recommendations. Some of the scenarios include, but are not limited to: ATTACHMENT 3 Packet Page 115 403 ● Before beginning a shift ● Before stocking product ● Before, during, and after preparing food ● Before eating food ● Before and after treating a cut or wound ● After using the toilet/restroom ● After blowing your nose, coughing, or sneezing ● After touching an animal, animal feed, or animal waste ● After touching garbage ● After using the employee break room ● After a break ● After touching bare human body parts other than the dispensary agent’s clean hands and exposed portions of arms ● As often as necessary to remove soil and contamination How? i. Wet hands with clean running water (warm or cold) and apply soap. ii. Rub hands together to make a lather and scrub them well; be sure to scrub iii. the backs of hands, between fingers, and under nails. iv. Continue rubbing hands for at least 30 seconds. v. Rinse hands well under running water. vi. Dry hands using a clean towel. B. Hand sanitizers are not effective when hands are visibly dirty. How should you use hand sanitizer? 1. Apply the product to the palm of one hand. 2. Rub your hands together. 3. Rub the product over all surfaces of your hands and fingers until 4. your hands are dry. 5. Gloving is not a substitution for handwashing. C. Disease Control Personnel are not allowed to work on product if they present conditions that would harm or adulterate the finished product. Any evidence of infectious disease including, but not limited to, fever, open lesions, upper or lower respiratory infections, upper or lower gastrointestinal infections, on any person on the production floor is not allowed. Employees must also: 1. Keep fingernails trimmed, filed, and maintained so that the edges and surfaces are 2. cleanable 3. Does not have fingernail polish or artificial fingernails on the dispensary agent’s ATTACHMENT 3 Packet Page 116 404 4.fingernails 5.Wears clean and proper uniform Sanitation Procedures: Prevention of Communicable Diseases The purpose of this policy is to describe circumstances where an employee will be prohibited on the licensed premises in order to protect the health of other employees and customers and prevent contamination to cannabis items. It is the policy of Megan’s Organic Market to prevent any employee who presents to the licensed facility with the below described conditions to have contact with cannabis items, customers and other employees until condition has been corrected. Procedure: ●Megan’s Organic Market prohibits any individual working on a licensed premises who has or appears to have a communicable disease, open or draining skin lesion infected with Staphylococcus Aureus or Streptococus Pyogenes, or any illness accompanied by diarrhea or vomiting for whom there is a reasonable possibility of contact with cannabis items from having contact with cannabis item until the condition is corrected. ●Megan's Organic Market requires all persons who work in direct contact with cannabis items conform to hygienic practices while on duty including but not limited to: ●Maintaining adequate personal cleanliness. ●Washing hands thoroughly in an adequate hand-washing area before starting ●work, prior to having contact with a cannabis item and at any other time when the ●hands may have become soiled or contaminated. ●Megan's Organic Market provides hand-washing facilities adequate and convenient, furnished with running water at a suitable temperature and provided with effective hand-cleaning and sanitizing preparations and sanitary towel service or suitable drying devices. ●Employees are required to report to the manager any health condition experienced by the employee that may adversely affect the safety or quality of any product or customer If the manager determines that an employee has a health condition that may adversely affect the safety or quality of the products or customers, the employee shall be prohibited from direct contact with any products or customers until the manager determines that the employee’s health condition will not adversely affect the products or customers. X. THE EXPERIENCE & RETAIL OPERATIONS PROCEDURES Finding Megan’s Organic Market at 280 Higuera St, San Luis Obispo, CA 93401 ●Existing customers. Over 3,000 customers have registered with Megan’s Organic Market since it began in 2013. Many of these customers are dedicated clients that will continue to use Megan’s Organic Market’s service through the storefront. ATTACHMENT 3 Packet Page 117 405 ● Increased presence in local print media. It’s anticipated that local news networks and publications to be interested in the opening of cannabis storefronts in the area. As well, Megan’s Organic Market will increase its advertising in local print media. ● Word of mouth. Megan’s Organic Market has always depended on word of mouth for its success. Its reputable brand and continued efforts to be the best medical cannabis provider in the area will continue to fuel the grapevine. ○ Community outreach. Some customers discover Megan’s Organic Market through its community outreach efforts. Activities such as Cannabis 101, Highway Adoption, and Blood Drives are a great way to do good in the community while raising awareness about medical cannabis and awareness about Megan’s Organic Market. ○ Signage. We will use signage deemed appropriate by the city. ○ Prior to any advertising or marketing from the licensee involving direct, individualized communication or dialogue, Megan’s Organic Market will use age affirmation to verify that the recipient is 21 years of age or older. Arriving at Megan’s Organic Market at 280 Higuera St, San Luis Obispo, CA 93401 ● customers will be directed by signage to the secure well lit private parking lot off of South Higuera St. Signage must be deemed appropriate by the city. ● Once in the parking lot, customers will have 20 parking spots to choose from including one ADA compliant spot. ● The single entry to the building faces South Higuera St. and is easily visible to arriving customers. ● As customers approach the entrance, they will be greeted by a friendly security guard. The guard will check to make sure they have their ID and doctor’s recommendation document. ● The customer will then proceed through a metal detector. If the alarm is set, a hand held metal detector will be used to determine if there is a safety concern. Customer Intake and Entrance Vestibule Customers will then enter the Entrance Vestibule from South Higuera St. Here, reception staff will verify age and ID. Acceptable forms of ID include the following ● A document issued by a federal, state, county, or municipal government, or a political subdivision or agency thereof, including, but not limited to, a valid motor vehicle operator's license, that contains the name, date of birth, physical description, and photo of the person ● A card issued to a member of the Armed Forces that includes a date of birth and a photo of the person ● A valid passport issued by the United States or by a foreign government. Public access to the licensed premises at 280 Higuera St, San Luis Obispo, CA 93401 will be limited to individuals who are at least 21 years of age. Individuals who are not at least 21 years of age will be politely asked to leave. Refusal to leave will be considered trespassing and local law enforcement will be notified. ATTACHMENT 3 Packet Page 118 406 Customers will be asked to wait in the Entrance Vestibule until a they are checked in. Once in the retail space, a customer service representative will then greet the customer with a smile and a warm introduction before escorting the customer onto the retail floor. Under no circumstance will a customer be allowed to enter the retail space without the presence of an employee. In The Retail Area Once in the customer intake room the following will occur ● The customer will be escorted to one of at least three register stations where the customer service representative will continue to assist the customer. ● Each station will offer a printed, hand held menu with photos, information, and pricing. Each station will also offer a visual display of cannabis products protected in glass display cases. Customers will be allowed to inspect packaged cannabis products without opening them. Megan’s Organic Market will also provide samples of packaged cannabis products that will be stored in transparent sealed containers. Customers must be supervised by a customer service representative when handling cannabis samples and cannabis samples will not be readily accessible to customers. For cannabis flower samples, customers prefer to be able to smell the product; to provide for this while still maintaining the security of the sample, we will use Sensory Pod™ from Bud Bar Displays. These pods secure the product while offering a closable area of small holes so that the cannabis product can share its aroma. Cannabis goods for inspection and sale will only be displayed in the retail area and in a place not visible from outside the licensed premises. Cannabis goods removed from their packaging for display will not be sold, will not be consumed, and will be destroyed when the cannabis products are no longer used for display. Megan’s Organic Market may also carry non-cannabis items for retail, however under no circumstance will alcohol (except where allowed in cannabis tincture), tobacco products, or non-cannabis plants be available for purchase. ● All Megan’s Organic Market staff are continually trained to be as knowledgeable as possible about our products. Once the customer has had all of their questions answered and has made a purchase selection, the customer service representative will then go over how to use the ATTACHMENT 3 Packet Page 119 407 products selected as well as provide educational pamphlets that teach customers about everything from dosing to modes of ingestion. Sample pamphlets are included in this application, see Exhibit E: Public Messaging. Customer service representatives and educational pamphlets emphasize preventing the consumption of too much cannabis, especially too much of an edible product. Ingesting an excess of cannabis, although generally safe, may be an uncomfortable and unpleasant experience for some customers. Megan’s Organic Market takes responsibility to do its part in preventing such incidents. Customers will be notified that they are limited to the daily limit of up to 28.5 grams (g) of cannabis flower and up to 8 grams (g) of cannabis concentrate. ● Customers will then make payment at the time of sale and will be offered a receipt. ATTACHMENT 3 Packet Page 120 459 Each patient entering the retail space will be assigned a designated Megan’s Organic Market customer service representative. The customer service representative will locate the assigned patient in the software’s check-in queue and open the software’s point-of- sale program. This will create a new electronic invoice for the transaction which will track the specifics of the sale including patient details and the employee ID of the patient’s assigned customer service representative. As the patient selects products for purchase, the items will be inputted into the point-of-sale program, applicable discounts applied, and payment collected. The customer service representative is then responsible for physically fulfilling the order for the patient and completing the sale in Proteus420. Proteus420 then automatically update its live count of available inventory. ● Receipt of Wholesale Cannabis Product When wholesale product is delivered by a licensed distributor to 280 Higuera St, San Luis Obispo, CA 93401, it will immediately be received and counted by a Megan’s Organic Market manager, officer or owner and recorded onto a designated paper intake form with the date, total, item description and amount/weight of the product received. Then, unless one has previously been created, the manager, officer, or owner will make an electronic purchase order in Proteus420 which will include the date, total, item description and amount/weight of the product received. Each purchase order will be assigned a package ID and batch ID. From there, the received product will be entered into Proteus420 inventory management system and physically moved to a designated shelving unit inside the secure storage area. ● Return of Cannabis Product ○ Returns from patients: Using Proteus420, a Megan’s Organic Market customer service representative will lookup the patient’s purchase history and update the corresponding purchase invoice to reflect the return of product. Proteus420 will automatically adjust the invoice total and any difference will be returned to the patient or applied as credit in the customer’s electronic profile on Proteus420. Proteus420’s inventory management system will automatically adjust to reflect the returned product. From there, a Megan’s Organic Market representative will physically move the returned product to a designated bin in the secured storage area. ○ Returns to vendors: When necessary, damaged, expired, or otherwise compromised cannabis product will be returned to its distributor. The product to be returned will be placed in a designated bin in the secured storage area and the distributor will be informed of the product issue and a request for return sent. Returns will be either be 1) replaced with duplicate product which will be entered into Proteus420 inventory management system or 2) calculated at the cost paid and issued to Megan’s Organic Market as credit ● Destruction and Disposal of Cannabis Product Expired, damaged, or otherwise compromised cannabis product will be assessed and confirmed for destruction by a Megan’s Organic Market manager, officer, or owner. If ATTACHMENT 3 Packet Page 121 460 confirmed for destruction, the product will be destroyed or disposed of within 48 hours of assessment in a manner that accords with State regulations. The destroyed product will be designated MANDATED DESTRUCTION or SPOILAGE in the Proteus420 inventory management system along the employee ID of the Megan’s Organic Market representative who performed the destruction or disposal, reason for destruction or disposal, and any additional information as required pursuant to the State of California regulations, or by any other applicable licensing authorities. If cannabis products are being destroyed or disposed of, the licensee will record in the track-and-trace system the following additional information ○ The name of the employee performing the destruction or disposal. ○ The reason for destruction or disposal. ○ The name of the entity being used to collect and process cannabis waste. ○ Description for any adjustments made in the track-and-trace system, including, but not limited to: ■ Spoilage or fouling of the cannabis products. ■ Any event resulting in exposure or compromise of the cannabis products. ○ Any other information as required pursuant to the State of California regulations, or by any other applicable licensing authorities. ● Unless otherwise specified, all transactions must be entered into the track-and-trace system within 24 hours of occurrence. Megan’s Organic Market will enter and record complete and accurate information into the track-and-trace system, and will correct any known errors entered into the track-and-trace system immediately upon discovery. ● Any Other Activity as Required by Licensing Authorities Megan’s Organic Market will review its track-and-trace procedures quarterly to ensure that Megan’s Organic Market remains compliant with any changes in activities required to be recorded pursuant to the State of California regulations, or by any other licensing authority. Track-and-Trace Loss of Access Procedures If at any point Megan’s Organic Market loses access to the track-and-trace system for any reason, Megan’s Organic Market’s managers will prepare and maintain comprehensive records detailing all commercial cannabis activities that were conducted during the loss of access. Management will both document and notify the Bureau of Cannabis Control immediately when ● Access to the system is lost. ● Access to the system is restored; and the cause for the loss of access identified. ● Once access is restored, all commercial cannabis activity that occurred during the loss of access will be entered into the track-and-trace system within three business days of access being restored. ● Megan’s Organic Market will not transport, transfer or deliver any cannabis products until such time as access is restored and all information recorded in the track-and-trace system. ATTACHMENT 3 Packet Page 122 MOM SLO LLC 361 08. Odor Control Plan KEY TAKEAWAYS 08 ODOR CONTROL PLAN No Detectable Odor Carbon Filtration System w/ Negative Pressure Being a good neighbor is core to our values, that starts with having no negative impacts. Odor, noise, and light management plan ATTACHMENT 3 Packet Page 123 362 MOM SLO LLC Odor Control Plan Relative to cannabis cultivation and cannabis manufacturing, cannabis retail operations produce a minimal amount of odor. This is because the cannabis products to be retailed arrive at the premises already sealed and packaged. MOM shall ensure that no odor can be detected on the exterior or interior of the facility or any neighboring properties. MOM will install an air filtration and treatment system that creates negative pressure, ensuring that air does not escape the facility without first passing through the filtration system. Additionally, the dual door entrance vestibule provides an additional layer of protection. No Detectable Odor The air filtration system will be a dynamic activated carbon matrix duct system that is capable of removing odor, bacteria and other potentially harmful substances. The air filtration system creates negative pressure in the building and also regulates the temperature and humidity of the facility. A proposed model Air Filtration System Details is Dynamic V8 which has been proven to achieve indoor air quality that is 90% cleaner than the outdoor air surrounding the facility, and has highly efficient odor removal capabilities. This proposed system is highly energy efficient and has been used successfully in LEED certified buildings. A detailed mechanical plan for this system will be drafted and submitted by a licensed mechanical engineer during the building permit/land use phase of the project. For cannabis flower samples, patients prefer to be able to smell the product; to provide for this while minimizing odor inside the facility we will use Sensory Pod™ from Bud Bar Displays. These pods offer a closable area of small holes so that the cannabis product can share its aroma. All Sensory Pods™ from Bud Bar Displays will remain closed when not actively being smelled. Cannabis Displays ATTACHMENT 3 Packet Page 124 MOM SLO LLC 363 ATTACHMENT 3 Packet Page 125 364 MOM SLO LLC ATTACHMENT 3 Packet Page 126 MOM SLO LLC 379 10. Energy Efficiency Plan KEY TAKEAWAYS 10 ENERGY EFFICIENCY PLAN Solar Panels LED Lighting Net Zero Energy Goal Electric Vehicle Car Charging A state of the art renovation, designed to be as energy HɝFLHQWDVSRVVLEOH Estimated energy usage and energy efficiency plan ATTACHMENT 3 Packet Page 127 380 MOM SLO LLC Energy Efficiency Plan MOM is committed to environmental stewardship and climate action and is actively undergoing certification by the CA Green Business Network. MOM’s proposed project is energy efficient and will achieve net-zero energy usage. MOM will install photovoltaic panels in a quantity that is sufficient to offset the energy usage of the retail operation. MOM will retain a qualified professional to perform an energy analysis during the land use and building permit phase of this project to identify the exact specifications of the system. Solar Panels KEYNOTES 1. SOLAR PANELS, TYP. BUILDING DESIRED TO BE NET ZERO 2. ODOR CONTROL DEVICE 3. HVAC UNIT SLOPE 3:12 SLOPE 1/4" = 1'-0"SLOPE3:121 2 3(E) SLOPE (E) SLOPE (E) SLOPE MOM’s proposed HVAC and odor control system discussed in Section 8 is highly energy efficient and has been used in LEED certified buildings. The unit uses only electricity, MOM’s building will be fossil fuel free (no natural gas). MOM’s will also use the most energy efficient water heating system commercially available. HVAC & Water Heating MOM SLO LLC 381 All of MOM’s interior and exterior lighting will utilize energy efficient LED bulbs. Electronic senors (time, light, motion, etc.) will also be utilized where possible. See Section 5 for more information. LED Lighting MOM will utilize dual pane glazing on windows and will install enhanced insulation throughout the building to reduce heating and cooling energy use. All aspects of the building shall follow the CA Green Building Code. Contractors will be required to follow green building practices. Insulation, Windows, Etc. MOM will install two electric vehicle chargers in the parking area. These spaces will be reserved for EV vehicles only and charging will be free of charge to customers. Electric Vehicle Chargers In alignment with the city’s climate action goals, MOM is committed to ensuring this project is net zero energy use. MOM will retain a qualified professional to oversee this aspect of the project. Net Zero MOM is actively undergoing certification with the CA Green Business Network and commits to achieving the requirements for certification on this project. CA Green Business ATTACHMENT 3 Packet Page 129