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HomeMy WebLinkAbout04-08-2026 TBID Agenda Packet Tourism Business Improvement District Board AGENDA Wednesday, April 8, 2026, 10:00 a.m. Council Hearing Room, 990 Palm Street, San Luis Obispo The Tourism Business Improvement District Board holds in-person meetings. Zoom participation will not be supported at this time. Attendees of City Council or Advisory Body meetings are eligible to receive one hour of complimentary parking; restrictions apply, visit Parking for Public Meetings for more details. INSTRUCTIONS FOR PUBLIC COMMENT: Public Comment prior to the meeting (must be received 3 hours in advance of the meeting): Mail - Delivered by the U.S. Postal Service. Address letters to the City Clerk's Office at 990 Palm Street, San Luis Obispo, California, 93401. Email - Submit Public Comments via email to advisorybodies@slocity.org. In the body of your email, please include the date of the meeting and the item number (if applicable). Emails will not be read aloud during the meeting. Voicemail - Call (805) 781-7164 and leave a voicemail. Please state and spell your name, the agenda item number you are calling about, and leave your comment. Verbal comments must be limited to 3 minutes. Voicemails will not be played during the meeting. *All correspondence will be archived and distributed to members, however, submissions received after the deadline may not be processed until the following day. Public Comment during the meeting: Meetings are held in-person. To provide public comment during the meeting, you must be present at the meeting location. Electronic Visual Aid Presentation. To conform with the City's Network Access and Use Policy, Chapter 1.3.8 of the Council Policies & Procedures Manual, members of the public who desire to utilize electronic visual aids to supplement their oral presentation must provide display-ready material to the City Clerk by 12:00 p.m. on the day before the meeting. Contact the City Clerk's Office at cityclerk@slocity.org or (805) 781-7114. Pages 1.CALL TO ORDER Chair Pearce will call the Regular Meeting of the Tourism Business Improvement District Board to order. 2.PUBLIC COMMENT FOR ITEMS NOT ON THE AGENDA At this time, people may address the Committee about items not on the agenda. Comments are limited to three minutes per person. Items raised at this time are generally referred to staff and, if action by the Committee is necessary, may be scheduled for a future meeting. 3.CONSENT 3.a MINUTES OF TBID REGULAR MEETING ON FEBRUARY 11 AND MARCH 4, 2026 5 3.b SMITH TRAVEL REPORTS (STR)13 3.c TRANSIENT OCCUPANCY TAX (TOT) REPORTS 17 3.d SLO CHAMBER PUBLIC RELATIONS MONTHLY REPORTS 21 3.e SLO CHAMBER GUEST SERVICES MONTHLY REPORTS 29 3.f NOBLE STUDIOS & UNIQUELY DRIVEN MARKETING MONTHLY REPORT 37 The March activity report will be uploaded by end of day Monday, April 6. 3.g BADGER BRANDING ORGANIC SOCIAL REPORTS 47 4.PRESENTATIONS 4.a TOURISM ECONOMICS CO-OP UPDATE (15 MIN) Representative from Visit SLO CAL will present the findings from the Economic Impact Study co-op with Tourism Economics. 4.b PUBLIC RELATIONS & GUEST SERVICES QUARTER REPORT (20 MIN) Representatives from the SLO Chamber will present the third quarter report on the Public Relations and Guest Services contract activities with the SLO TBID. 5.BUSINESS ITEMS 5.a PHOENIX MEDIA MISSION (10 MIN) Staff will present the proposed budget for participation in the Phoenix Media Mission co-op with Visit SLO CAL. 5.b CONCERTS IN THE PLAZA PROPOSAL (25 MIN) Representatives from Downtown SLO will present an opportunity for funding for the July 3, 2026 Concerts in the Plaza Block Party and anniversary celebration. The written proposal will be uploaded by end of day Monday, April 6. 5.c TBID ANNUAL CONTRACTOR PROPOSALS (30 MIN) The Board will receive contract proposals for consideration from the San Luis Obispo Chamber of Commerce on Guest Services & Public Relations. 5.d WHERE THE MUSIC TAKES YOU CO-OP (10 MIN) Staff will present an opportunity for a co-op with Visit SLO CAL on their "Where the Music Takes You" campaign. 6.TBID LIAISON REPORTS & COMMUNICATION 6.a HOTELIER UPDATE 6.b MARKETING COMMITTEE UPDATE 6.c MANAGEMENT COMMITTEE UPDATE 6.d PCC UPDATE 67 6.e VISIT SLO CAL UPDATE 6.f TOURISM PROGRAM UPDATE 7.ADJOURNMENT The next Special Meeting of the Tourism Business Improvement District Board is scheduled for May 14, 2026 at 9:00 a.m. in the Olive Tree Room at Hotel Cerro, 1125 Garden St, San Luis Obispo, CA 93401. LISTENING ASSISTIVE DEVICES are available -- see the Clerk The City of San Luis Obispo wishes to make all of its public meetings accessible to the public. Upon request, this agenda will be made available in appropriate alternative formats to persons with disabilities. Any person with a disability who requires a modification or accommodation in order to participate in a meeting should direct such request to the City Clerk’s Office at (805) 781-7114 at least 48 hours before the meeting, if possible. Telecommunications Device for the Deaf (805) 781-7410. Agenda related writings or documents provided to the Tourism Business Improvement District Board are available for public inspection on the City’s website, under the Public Meeting Agendas web page: https://www.slocity.org/government/mayor-and-city-council/agendas-and- minutes. Meeting video recordings can be found on the City’s website: http://opengov.slocity.org/WebLink/Browse.aspx?id=61016&dbid=0&repo=CityCl erk 1 Tourism Business Improvement District Board Minutes March 4, 2026, 10:00 a.m. Council Hearing Room, 990 Palm Street, San Luis Obispo TBID Board Present: Member Mark Eads, Member Nipool Patel, Member Prashant Patel (arrived at 10:07 a.m.), Member Dante Specchierla, Vice Chair Lori Keller, Chair Clint Pearce City Staff Present: Economic Development & Tourism Manager Laura Fiedler, Tourism & Community Promotions Manager Jacqui Clark- Charlesworth _____________________________________________________________________ 1. CALL TO ORDER A Regular Meeting of the San Luis Obispo Tourism Business Improvement District Board was called to order on March 4, 2026 at 10:01 a.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo, by Chair Pearce. 2. PUBLIC COMMENT FOR ITEMS NOT ON THE AGENDA Public Comment: None --End of Public Comment-- 3. CONSENT Motion By Vice Chair Keller Second By Member Nipool Patel To approve Consent Items 3a to 3g. Ayes (5): Vice Chair L. Keller, Member N. Patel, Member M. Eads, Member D. Specchierla and Chair C. Pearce Absent (1): Member P. Patel CARRIED (5 to 0) 3.a MINUTES OF TBID REGULAR MEETING ON FEBRUARY 11, 2026 3.b SMITH TRAVEL REPORT (STR) Page 5 of 70 2 3.c TRANSIENT OCCUPANCY TAX (TOT) REPORT 3.d SLO CHAMBER PUBLIC RELATIONS MONTHLY REPORT 3.e SLO CHAMBER GUEST SERVICES MONTHLY REPORT 3.f NOBLE STUDIOS & UNIQUELY DRIVEN MARKETING MONTHLY REPORT 3.g BADGER BRANDING ORGANIC SOCIAL REPORT 4. PRESENTATIONS 4.a PARTNER RECEPTION RECAP (5 MINUTES) Economic Development & Tourism Manager Laura Fiedler presented the Partner Reception Recap. Public Comment: None --End of Public Comment-- 4.b CONTRACTOR EVALUATIONS (15 MINUTES) Member Prashant Patel arrived at 10:07 a.m. Tourism & Community Promotions Manager Jacqui Clark-Charlesworth presented the timeline and components of the contractor evaluation process and responded to inquiries. Public Comment: None --End of Public Comment-- 5. BUSINESS ITEMS 5.a Q4 MEDIA PLAN REVIEW (30 MINUTES) Drew Uhrig and Hayley Corbett f rom Noble Studios presented the outlined media plan and considerations for the fourth quarter for the Board’s review and input, including a preview of the new SLO Life Coach assets. The representatives responded to inquiries. Public Comment: None --End of Public Comment-- Page 6 of 70 3 To approve Option 1 and 2 with the opportunity to increase proposed budget and spend up to $400,000 from fund balance to augment both Option 1 and 2 as agency recommends. Marketing Committee will receive the updated proposal at their March 25 meeting, and has been given authority to approve an up to amount on behalf of the full Board. Motion By Vice Chair Keller Second By Member Nipool Patel Ayes (6): Vice Chair L. Keller, Member N. Patel, Member P. Patel, Member M. Eads, Member D. Specchierla and Chair C. Pearce CARRIED (6 to 0) 5.b IPW BUDGET (5 MINUTES) Tourism & Community Promotions Manager Jacqui Clark-Charlesworth presented the staff report and responded to inquiries. Public Comment: None --End of Public Comment-- To approve an additional $3,990 in projected expenses, which totals $11,490 including the previously committed $7,500 for Visit SLO CAL’s co - op. All funds to be drawn from the FY2025-26 tradeshow budget. Motion By Member Nipool Patel Second By Member Prashant Patel Ayes (6): Member N. Patel, Member P. Patel, Member M. Eads, Member D. Specchierla, Vice Chair L. Keller, and Chair C. Pearce CARRIED (6 to 0) 5.c MEETING AND RETREAT SCHEDULING (10 MINUTES) Tourism & Community Promotions Manager Jacqui Clark-Charlesworth presented the staff report and confirmed March 14 for the off site all-hands Marketing Retreat. Page 7 of 70 4 6. TBID LIAISON REPORTS & COMMUNICATION 6.a HOTELIER UPDATE Member Specchierla and Vice Chair Keller shared their observations from the past month regarding occupancy and bookings. 6.b MARKETING COMMITTEE UPDATE No marketing subcommittee meeting was held. 6.c MANAGEMENT COMMITTEE UPDATE No management subcommittee meeting was held. 6.d PCC UPDATE Member Specchierla provided a brief update on PCC activities. 6.e VISIT SLO CAL UPDATE Molly Cano, Vice President of Marketing from Visit SLO CAL provided a brief update on the restructuring of the Visit SLO CAL team. 6.f TOURISM PROGRAM UPDATE Jacqui Clark-Charlesworth, Tourism & Community Promotions Manager provided the Tourism Program Update. 7. ADJOURNMENT The meeting was adjourned at 11:21 a.m. The next Regular Meeting of the Tourism Business Improvement District Board is scheduled for April 8, 2026 at 10:00 a.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo. _________________________ APPROVED BY TOURISM BUSINESS IMPROVEMENT DISTRICT BOARD: XX/XX/202X Page 8 of 70 1 Tourism Business Improvement District Board Minutes February 11, 2026, 10:00 a.m. Council Hearing Room, 990 Palm Street, San Luis Obispo TBID Board Absent: Member Eads, Member Christine Nelson (arrived at 10:21 a.m.), Member Prashant Patel, Member Dante Specchierla, Vice Chair Lori Keller (left at 11:20 a.m.), Chair Clint Pearce TBID Board Absent: Member Nipool Patel City Staff Present: Economic Development & Tourism Manager Laura Fiedler ____________________________________________________________________ 1. CALL TO ORDER A Regular Meeting of the San Luis Obispo Tourism Business Improvement District Board was called to order on February 11 at 10:02 a.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo, by Chair Pearce. 2. PUBLIC COMMENT FOR ITEMS NOT ON THE AGENDA Public Comment: None --End of Public Comment-- 3. CONSENT Motion By Vice Chair Keller Second By Member Specchierla To approve Consent Items 3a. to 3g. Ayes (5): Member Eads, Member P. Patel, Member Specchierla, Vice Chair Keller, and Chair Pearce Absent (2): Member Nelson, and Member N. Patel CARRIED (5 to 0) 3.a MINUTES OF TBID REGULAR MEETING ON JANUARY 14, 2026 3.b SMITH TRAVEL REPORT (STR) 3.c TRANSIENT OCCUPANCY TAX (TOT) REPORT 3.d SLO CHAMBER PUBLIC RELATIONS MONTHLY REPORT Page 9 of 70 2 3.e SLO CHAMBER GUEST SERVICES MONTHLY REPORT 3.f NOBLE STUDIOS & UNIQUELY DRIVEN MARKETING MONTHLY REPORT 3.g BADGER BRANDING ORGANIC SOCIAL REPORT 4. PRESENTATIONS 4.a MARKETING SERVICES QUARTERLY REPORT (25 MINUTES) Drew Uhrig, Danni Winter, and Hayley Corbett from Noble Studios presented the second quarter report for the marketing activities for the SLO TBID. Public Comment: None --End of Public Comment— Action: No action taken on this item. 4.b VISIT SLO CAL VISITOR PROFILE STUDY (15 MINUTES) Molly Cano from Visit SLO CAL shared the results from the 2025 Visitor Profile Study conducted by Heart and Mind Strategies that Visit SLO participated in as a co-op. Public Comment: None --End of Public Comment— Action: No action taken on this item. 4.c VISIT SLO BRAND SENTIMENT SURVEY (20 MINUTES) Hayley Corbett, B.C. LeDoux, and Jeff Delkis from Noble Studios presented the findings from the recent Brand Sentiment Tracker Study, conducted in partnership with Wiser Insights. Public Comment: None --End of Public Comment— Action: No action taken on this item. Page 10 of 70 3 Vice Chair Lori Keller left at 11:20 a.m. 4.d SLO CAL WELCOME PROGRAM (15 MINUTES) Whitney Chaney from Visit SLO CAL shared updates on the refreshed SLO CAL Welcome Training Program. Public Comment: None --End of Public Comment-- Action: No action taken on this item. 5. BUSINESS ITEMS 5.a VISIT SLO CAL MARKETING & PR CO-OP FOR WORLD CUP AND HIGHWAY 1 RE-OPENING (15 MINUTES) Economic Development & Tourism Manager Laura Fielder presented the recommendation of the TBID Marketing Subcommittee for the Board's review and approval on a co-op opportunity from Visit SLO CAL to participate in additional marketing and PR activities related to the World Cup and Highway 1 reopening. Public Comment: None --End of Public Comment-- Motion By Member Specchierla Second By Member P. Patel To approve the TBID Marketing Subcommittee recommendation to participate in two co-ops as offered by Visit SLO CAL: 1) Sojern co-op for $5,000 for the Highway 1 reopening out of the FY 2025 -26 Co-Op Marketing Program budget line; and up to $1,500 to participate in the earned media familiarization “fam” opportunity also for the Highway 1 reopening out of the FY2025-26 FAM hosting budget line. Ayes (5): Member Eads, Member Nelson, Member P. Patel, Member Specchierla, and Chair Pearce Absent (2): Member N. Patel, and Vice Chair Keller CARRIED (5 to 0) Page 11 of 70 4 6. TBID LIAISON REPORTS & COMMUNICATION 6.a HOTELIER UPDATE No updates at this time. 6.b MARKETING COMMITTEE UPDATE Marketing Committee recommendation regarding Visit SLO CAL co-op opportunities was reviewed on Item 5a. 6.c MANAGEMENT COMMITTEE UPDATE Management Committee reported they reviewed an update on the TBID fund balance and budget. 6.d PCC UPDATE Member Specchierla provided a brief update on PCC activities. 6.e VISIT SLO CAL UPDATE Chair Pearce provided a brief update on Visit SLO CAL activities. 6.f TOURISM PROGRAM UPDATE Economic Development & Tourism Manager Laura Fiedler provided the Tourism Program update. 7. ADJOURNMENT The meeting was adjourned at 11:59 a.m. The Regular Meeting of March 11, 2026, is cancelled and rescheduled. The next rescheduled Regular Meeting of the Tourism Business Improvement District Board will be Wednesday, March 4, 2026, at 10 a.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo. _________________________ APPROVED BY TOURISM BUSINESS IMPROVEMENT DISTRICT BOARD: XX/XX/202X Page 12 of 70 FEBRUARY 2026 WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total California 66.59 68.69 67.19 203.68 246.15 216.08 135.62 169.07 145.18 6.16 14.19 8.39 12.21 41.46 20.42 19.12 61.53 30.52 City of Paso Robles 44.80 53.40 47.26 128.66 175.46 143.77 57.64 93.70 67.95 -14.54 -1.59 -10.75 -11.25 -8.27 -9.31 -24.16 -9.73 -19.06 City of Pismo Beach 48.50 70.27 54.72 161.32 217.90 182.08 78.25 153.12 99.64 17.44 15.23 16.62 4.19 3.01 3.52 22.36 18.70 20.72 City of San Luis Obispo 63.14 73.13 66.00 142.18 164.91 149.38 89.78 120.60 98.58 5.67 5.78 5.70 3.45 -6.52 -0.26 9.31 -1.12 5.43 City of Morro Bay 44.60 63.52 50.01 104.08 136.44 115.82 46.42 86.67 57.92 12.43 15.15 13.41 3.48 9.58 6.13 16.34 26.19 20.36 WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total California 66.40 82.92 71.12 204.37 219.94 209.56 135.70 182.38 149.04 9.17 3.31 7.15 12.51 2.66 8.63 22.83 6.06 16.40 City of Paso Robles 48.49 87.56 59.65 136.22 280.92 196.91 66.05 245.98 117.46 -1.04 0.83 -0.26 -10.42 3.05 -2.56 -11.35 3.91 -2.81 City of Pismo Beach 52.44 85.74 61.95 168.90 312.94 225.86 88.56 268.32 139.92 14.03 -2.95 6.65 2.33 4.35 0.99 16.69 1.28 7.71 City of San Luis Obispo 64.88 92.79 72.85 146.00 235.06 178.41 94.73 218.11 129.98 13.61 2.55 9.32 6.15 1.17 2.35 20.60 3.75 11.88 City of Morro Bay 46.81 89.63 59.04 111.54 211.77 155.01 52.21 189.81 91.53 12.61 3.27 8.36 13.94 15.52 13.34 28.31 19.30 22.82 WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total California 65.88 75.40 68.60 190.22 197.81 192.60 125.33 149.15 132.13 3.00 7.24 4.29 2.06 6.66 3.49 5.12 14.38 7.94 City of Paso Robles 55.73 71.97 60.37 157.42 192.25 169.28 87.73 138.36 102.20 -7.90 -1.55 -5.83 -0.99 -5.50 -2.42 -8.81 -8.81 -8.11 City of Pismo Beach 56.31 78.12 62.54 198.99 235.65 212.07 112.05 184.09 132.63 -14.51 -7.05 -11.99 7.63 2.05 5.81 -7.99 -7.99 -6.88 City of San Luis Obispo 66.34 85.94 71.94 158.34 206.09 174.64 105.04 177.11 125.63 -5.05 5.11 -1.82 7.09 3.53 6.37 1.68 1.68 4.44 City of Morro Bay 52.17 74.20 58.46 122.05 146.96 131.08 63.67 109.05 76.64 -4.12 6.65 -0.47 11.98 8.49 11.13 7.37 7.37 10.61 WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total California 69.39 71.99 70.13 194.62 188.89 192.94 117.54 125.93 119.94 3.42 4.34 3.69 5.08 1.65 4.07 0.06 8.93 2.57 City of Paso Robles 53.79 77.48 60.56 139.71 205.54 163.77 58.64 106.18 72.22 0.29 13.54 4.76 -7.05 -1.92 -3.83 -23.09 -14.10 -19.55 City of Pismo Beach 54.60 79.18 61.63 164.82 233.95 190.20 74.18 145.37 94.52 4.65 3.05 4.06 2.54 6.43 4.14 -6.58 1.59 -3.16 City of San Luis Obispo 65.21 87.10 71.46 147.30 205.51 167.57 89.42 148.19 106.21 4.67 15.31 8.15 6.08 7.97 7.65 1.01 8.51 3.87 City of Morro Bay 48.42 78.90 57.13 105.99 141.75 120.10 45.02 78.86 54.69 6.94 22.57 12.60 6.17 2.32 5.48 -3.91 -1.61 -2.97 Percent Change Occupancy (%) For the Week of February 22, 2026 to February 28, 2026 For the Week of February 15, 2026 to February 21, 2026 For the Week of February 08, 2026 to February 14, 2026 Current Week Totals RevPar For the Week of February 01, 2026 to February 07, 2026 Current Week Totals Occupancy (%)ADR RevPar Current Week Totals Occupancy (%) Current Week Totals Percent Change Occupancy (%)ADR RevPar Occupancy (%)ADR RevPar Occupancy (%)ADR RevPar ADR RevPar Occupancy (%)ADR ADR RevPar Percent Change Occupancy (%)ADR RevPar Percent Change Page 13 of 70 Page 14 of 70 MARCH 2026 WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total California 66.85 73.28 68.68 201.78 197.60 200.51 134.88 144.79 137.71 1.86 5.58 2.97 3.69 4.40 3.88 5.62 10.22 6.96 City of Paso Robles 53.33 74.91 59.49 141.77 213.73 167.66 75.60 160.10 99.75 9.05 2.42 6.57 -5.99 0.16 -3.77 2.51 2.59 2.55 City of Pismo Beach 52.46 75.10 58.93 180.82 254.05 207.49 94.85 190.79 122.26 17.27 -1.37 9.72 11.60 8.42 8.46 30.87 6.94 18.99 City of San Luis Obispo 61.59 83.66 67.90 145.61 188.00 160.53 89.69 157.29 109.00 10.30 2.40 7.38 9.08 -8.47 0.31 20.31 -6.28 7.71 City of Morro Bay 49.94 74.90 57.07 111.60 151.92 126.72 55.73 113.79 72.32 16.09 5.80 12.00 7.47 4.39 5.26 24.76 10.45 17.89 WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total California 68.26 77.87 71.01 201.20 203.56 201.94 137.34 158.52 143.39 5.00 6.82 5.56 6.89 5.62 6.49 12.23 12.83 12.42 City of Paso Robles 56.91 76.05 62.38 145.62 221.80 172.16 82.87 168.68 107.39 3.01 3.61 3.21 -5.42 -10.25 -7.59 -2.58 -7.01 -4.62 City of Pismo Beach 57.81 81.21 64.50 191.01 267.83 218.65 110.43 217.51 141.03 11.76 9.55 10.95 13.42 8.18 10.84 26.75 18.52 22.98 City of San Luis Obispo 60.95 85.56 67.98 146.53 206.34 168.04 89.31 176.54 114.23 8.57 9.96 9.07 3.23 1.97 2.78 12.08 12.12 12.10 City of Morro Bay 52.71 80.70 60.71 111.67 160.17 130.09 58.86 129.26 78.98 22.35 24.76 23.26 8.76 7.48 8.35 33.07 34.09 33.55 WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total California 74.73 78.83 75.90 206.22 200.09 204.40 154.10 157.74 155.14 3.90 5.37 4.33 2.60 5.07 3.29 6.60 10.71 7.76 City of Paso Robles 60.26 87.56 68.06 143.77 263.66 187.84 86.64 230.86 127.85 3.47 9.01 5.44 -5.86 11.20 2.80 -2.60 -2.60 8.39 City of Pismo Beach 66.62 81.71 70.93 195.18 279.85 223.05 130.04 228.66 158.22 11.50 -1.06 7.03 11.75 10.09 9.89 24.60 24.60 17.61 City of San Luis Obispo 70.16 87.27 75.04 142.61 193.33 159.46 100.05 168.71 119.66 10.47 8.52 9.82 -0.86 -4.51 -2.50 9.53 9.53 7.07 City of Morro Bay 63.70 86.81 70.30 116.21 180.01 138.72 74.02 156.26 97.52 20.28 10.96 16.82 9.03 12.86 9.89 31.14 31.14 28.37 WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total California 71.39 79.74 73.77 212.39 204.10 209.83 151.62 162.75 154.80 7.79 7.59 7.73 17.32 6.93 13.99 26.45 15.05 22.80 City of Paso Robles 62.95 85.64 69.43 150.53 246.08 184.21 94.75 210.75 127.89 6.60 8.81 7.37 -0.99 2.92 1.04 5.55 11.99 8.49 City of Pismo Beach 69.16 82.85 73.07 211.61 296.90 239.24 146.34 245.97 174.81 5.53 3.76 4.95 14.77 15.26 14.82 21.11 19.60 20.50 City of San Luis Obispo 71.84 89.01 76.75 144.95 200.62 163.40 104.14 178.57 125.40 10.38 12.51 11.08 1.56 5.61 3.30 12.11 18.82 14.74 City of Morro Bay 65.95 86.70 71.88 124.38 178.96 143.19 82.04 155.16 102.93 10.95 20.13 13.95 12.05 15.88 14.37 24.32 39.21 30.32 Occupancy (%)ADR RevPar Percent Change Percent Change Occupancy (%)ADR RevPar Occupancy (%)ADR RevPar Current Week Totals RevPar For the Week of March 01, 2026 to March 07, 2026 Current Week Totals Occupancy (%)ADR RevPar Current Week Totals ADR Percent Change Occupancy (%) For the Week of March 22, 2026 to March 28, 2026 For the Week of March 15, 2026 to March 21, 2026 For the Week of March 08, 2026 to March 14, 2026 Current Week Totals Occupancy (%) Occupancy (%)ADR RevPar ADR RevPar Occupancy (%)ADR RevPar Percent Change Page 15 of 70 Page 16 of 70 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2023-24 2024-25 2025-26 Change +/- to previous FY July 508,195$ 541,806$ 591,184$ 636,778$ 699,845$ 761,346$ 844,845$ 877,391$ 861,241$ 884,317$ 913,019$ 530,064$ 1,214,080$ 1,297,863$ 1,245,883$ 1,296,972$ 1,310,543$ 1.05% August 511,564$ 542,194$ 574,395$ 623,655$ 674,244$ 732,271$ 774,501$ 765,232$ 728,932$ 775,513$ 826,465$ 623,523$ 992,620$ 1,057,478$ 1,037,434$ 1,118,215$ 1,174,918$ 5.07% September 400,023$ 437,543$ 490,524$ 508,583$ 505,954$ 557,002$ 643,127$ 650,117$ 693,704$ 682,810$ 720,414$ 660,405$ 965,595$ 1,039,589$ 1,024,869$ 935,689$ 952,359$ 1.78% October 414,870$ 442,586$ 437,805$ 469,977$ 509,435$ 594,032$ 642,221$ 628,049$ 601,208$ 650,101$ 711,393$ 632,733$ 889,485$ 993,400$ 986,681$ 921,418$ 1,083,144$ 17.55% November 280,913$ 330,924$ 347,437$ 359,163$ 425,769$ 475,360$ 468,016$ 497,162$ 513,487$ 556,885$ 593,403$ 422,488$ 722,487$ 770,599$ 757,010$ 825,128$ 836,288$ 1.35% December 246,684$ 274,417$ 314,784$ 319,451$ 355,315$ 391,132$ 429,600$ 434,836$ 473,701$ 488,296$ 488,757$ 236,391$ 638,253$ 628,735$ 628,260$ 637,018$ 683,151$ 7.24% January 230,279$ 256,351$ 276,165$ 302,153$ 331,853$ 400,239$ 387,304$ 396,559$ 415,690$ 465,547$ 520,813$ 302,621$ 557,369$ 554,408$ 621,595$ 696,606$ 718,912$ 3.20% February 273,373$ 302,246$ 323,359$ 344,160$ 366,980$ 431,510$ 466,915$ 439,735$ 503,451$ 524,327$ 596,021$ 426,144$ 716,045$ 735,450$ 687,480$ 745,586$ March 326,099$ 333,783$ 392,266$ 426,879$ 448,103$ 520,795$ 559,235$ 549,642$ 577,285$ 602,781$ 268,458$ 614,973$ 820,473$ 807,997$ 850,274$ 806,319$ April 423,158$ 451,133$ 475,913$ 486,850$ 564,617$ 610,894$ 609,439$ 708,724$ 641,919$ 741,364$ 69,184$ 742,477$ 1,068,408$ 1,056,663$ 1,025,966$ 1,034,160$ May 372,997$ 433,874$ 447,116$ 489,862$ 546,916$ 601,614$ 598,093$ 645,114$ 630,820$ 665,603$ 174,982$ 760,006$ 919,831$ 910,508$ 989,619$ 1,025,327$ June 490,326$ 512,543$ 578,234$ 610,948$ 630,729$ 727,028$ 731,038$ 765,362$ 796,899$ 835,727$ 409,945$ 973,975$ 1,100,000$ 1,160,330$ 1,201,226$ 1,317,578$ Total/Average 4,478,481$ 4,859,400$ 5,249,181$ 5,578,460$ 6,059,758$ 6,803,224$ 7,154,334$ 7,357,923$ 7,438,338$ 7,873,272$ 6,292,853$ 6,925,799$ 10,604,646$ 11,013,020$ 11,056,297$ 11,360,016$ 6,759,315$ 2024-25 2025-26 Change +/- 2024-25 2025-26 Change +/- 2024-25 2025-26 Change +/- July 83.3 81.5 -2.2%203.44$ 203.66$ 0.1%169.32$ 166.07$ -1.9% August 77.0 78.4 1.8%194.96$ 195.11$ 0.1%150.17$ 152.98$ 1.9% September 70.0 68.6 -2.0%184.04$ 186.68$ 1.4%128.89$ 128.14$ -0.6% October 69.3 71.7 3.5%178.25$ 188.88$ 6.0%123.49$ 135.46$ 9.7% November 66.7 64.9 -2.7%171.07$ 171.69$ 0.4%114.06$ 111.36$ -2.4% December 59.7 60.1 0.7%146.24$ 147.73$ 1.0%87.35$ 88.76$ 1.6% January 62.3 61.7 -1.0%144.11$ 145.77$ 1.2%89.82$ 90.01$ 0.2% February March April May June Total/Average 69.76 174.59$ 123.30$ Updated: 03/12/2026 Occupancy (%)ADR RevPAR*Figures from Smith Travel Research Report TOT Comparison Page 17 of 70 Page 18 of 70 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2023-24 2024-25 2025-26 Change +/- to previous FY July 508,195$ 541,806$ 591,184$ 636,778$ 699,845$ 761,346$ 844,845$ 877,391$ 861,241$ 884,317$ 913,019$ 530,064$ 1,214,080$ 1,297,863$ 1,245,883$ 1,296,972$ 1,310,543$ 1.05% August 511,564$ 542,194$ 574,395$ 623,655$ 674,244$ 732,271$ 774,501$ 765,232$ 728,932$ 775,513$ 826,465$ 623,523$ 992,620$ 1,057,478$ 1,037,434$ 1,118,215$ 1,174,918$ 5.07% September 400,023$ 437,543$ 490,524$ 508,583$ 505,954$ 557,002$ 643,127$ 650,117$ 693,704$ 682,810$ 720,414$ 660,405$ 965,595$ 1,039,589$ 1,024,869$ 935,689$ 952,359$ 1.78% October 414,870$ 442,586$ 437,805$ 469,977$ 509,435$ 594,032$ 642,221$ 628,049$ 601,208$ 650,101$ 711,393$ 632,733$ 889,485$ 993,400$ 986,681$ 921,418$ 1,083,144$ 17.55% November 280,913$ 330,924$ 347,437$ 359,163$ 425,769$ 475,360$ 468,016$ 497,162$ 513,487$ 556,885$ 593,403$ 422,488$ 722,487$ 770,599$ 757,010$ 825,128$ 836,288$ 1.35% December 246,684$ 274,417$ 314,784$ 319,451$ 355,315$ 391,132$ 429,600$ 434,836$ 473,701$ 488,296$ 488,757$ 236,391$ 638,253$ 628,735$ 628,260$ 637,018$ 683,151$ 7.24% January 230,279$ 256,351$ 276,165$ 302,153$ 331,853$ 400,239$ 387,304$ 396,559$ 415,690$ 465,547$ 520,813$ 302,621$ 557,369$ 554,408$ 621,595$ 696,606$ 718,912$ 3.20% February 273,373$ 302,246$ 323,359$ 344,160$ 366,980$ 431,510$ 466,915$ 439,735$ 503,451$ 524,327$ 596,021$ 426,144$ 716,045$ 735,450$ 687,480$ 745,586$ 830,134$ 11.34%missing 4 hotels March 326,099$ 333,783$ 392,266$ 426,879$ 448,103$ 520,795$ 559,235$ 549,642$ 577,285$ 602,781$ 268,458$ 614,973$ 820,473$ 807,997$ 850,274$ 806,319$ April 423,158$ 451,133$ 475,913$ 486,850$ 564,617$ 610,894$ 609,439$ 708,724$ 641,919$ 741,364$ 69,184$ 742,477$ 1,068,408$ 1,056,663$ 1,025,966$ 1,034,160$ May 372,997$ 433,874$ 447,116$ 489,862$ 546,916$ 601,614$ 598,093$ 645,114$ 630,820$ 665,603$ 174,982$ 760,006$ 919,831$ 910,508$ 989,619$ 1,025,327$ June 490,326$ 512,543$ 578,234$ 610,948$ 630,729$ 727,028$ 731,038$ 765,362$ 796,899$ 835,727$ 409,945$ 973,975$ 1,100,000$ 1,160,330$ 1,201,226$ 1,317,578$ Total/Average 4,478,481$ 4,859,400$ 5,249,181$ 5,578,460$ 6,059,758$ 6,803,224$ 7,154,334$ 7,357,923$ 7,438,338$ 7,873,272$ 6,292,853$ 6,925,799$ 10,604,646$ 11,013,020$ 11,056,297$ 11,360,016$ 7,589,449$ 2024-25 2025-26 Change +/-2024-25 2025-26 Change +/-2024-25 2025-26 Change +/- July 83.3 81.5 -2.2%203.44$ 203.66$ 0.1%169.32$ 166.07$ -1.9% August 77.0 78.4 1.8%194.96$ 195.11$ 0.1%150.17$ 152.98$ 1.9% September 70.0 68.6 -2.0%184.04$ 186.68$ 1.4%128.89$ 128.14$ -0.6% October 69.3 71.7 3.5%178.25$ 188.88$ 6.0%123.49$ 135.46$ 9.7% November 66.7 64.9 -2.7%171.07$ 171.69$ 0.4%114.06$ 111.36$ -2.4% December 59.7 60.1 0.7%146.24$ 147.73$ 1.0%87.35$ 88.76$ 1.6% January 62.3 61.7 -1.0%144.11$ 145.77$ 1.2%89.82$ 90.01$ 0.2% February 67.1 70.7 5.4%160.58$ 167.18$ 4.1%107.72$ 118.23$ 9.76% March April May June Total/Average 69.43 69.70 0.4%172.84$ 175.84$ 1.7%121.35$ 123.88$ 2.1%Updated: 04/02/2026 Occupancy (%)ADR RevPAR*Figures from Smith Travel Research Report TOT Comparison Page 19 of 70 Page 20 of 70 SLO Chamber of Commerce Public Relations Contract Report to the City of San Luis Obispo – TBID & PCC February 2026 Page 21 of 70 SLO Chamber of Commerce Implementation and Proactive Work Began planning for travel writer Cassandra Brooklyn's upcoming CCTC Road Trip Pass Fam in partnership w/Uniquely Driven Met with Courtyard by Marriott San Luis Obispo PR team ahead of their reopening after renovation Continued working with the City and Noble Studios/Uniquely Driven on overall tourism marketing campaign 2 Responsive Work & Partnerships Pitched "Spring Thrills", "Flavors Across Borders" and "Agritourism Experiences for the Whole Family" to Visit California Reviewed March social media calendar for Central Coast Tourism Council Reviewed Central Coast Tourism Council "The Competitor" Itinerary Shared Buy Local Bonus Results News Release with local media Met with Visit SLO CAL PR Team Attended internal 30/60/90 Marketing Planning meeting with Noble Studios, Badger Branding and Uniquely Driven Media Features Proactive Work Essence | 7 Escapes For The Perfect Valentine’s Day Weekend Getaway | UVPM: 1,522,752 As a result of hosting Ronny Maye in fall of 2024 in partnership with Uniquely Driven Visit California | L.A. to the Bay: Highway 1 Road Trip for Soccer Fans | UVPM: 407,995 As a result of responsive pitching Eater LA | The Best Road-Trip-Worthy Restaurants Along California’s Central Coast, According to Eater Editors | UVPM: 367,170,973 As a result of proactive pitching by Uniquely Driven Yahoo | The Best Road-Trip-Worthy Restaurants Along California’s Central Coast, According to Eater Editors | UVPM: 367,170,973 As a result of proactive pitching by Uniquely Driven Page 22 of 70 SLO Chamber of Commerce Media Features Media Monitoring FEBRUARY TOTALS: Placements: 20 UVPM: 563,873,596 YEAR TO DATE TOTALS: Placements: 140 UVPM: 4,117,085,658 3 PUBLICATION PLACEMENTS UVPM MSN 13 places to visit in California that prove this state is truly golden 168,780,868.00 TRAVEL + LEISURE Discover California's 25 Best Destinations for Every Traveler 11,640,000.00 THE TRAVEL Forget The Pacific Coast Highway: This Spectacular Amtrak Route Boasts Even Better Ocean Views 3,730,457.00 CONDE NAST TRAVELER 13 Places to Visit in California That Prove This State Is Truly Golden 3,423,900.00 MENTAL FLOSS The Most Popular Roadside Attractions in the U.S., Ranked 2,258,176.00 FAMILY DESTINATIONS GUIDE 12 Nostalgic Roadside Attractions In California That’ll Transport You To A Different Time 1,576,542.00 FAMILY DESTINATIONS GUIDE This 656-Mile Road Trip In California Is So Gorgeous, You’ll Wish It Never Ends 1,576,542.00 SANTA BARBARA INDEPENDENT Highway 1 In A Day 333,145.00 SLO TRIBUNE SLO Lunar New Year celebration to take over ‘heart of downtown’ with music, food 241,611.00 PLANETWARE Amtrak's Best California Train Journeys To Explore The Golden State 240,070.00 KSBY Preparations underway for Lunar New Year Celebration in downtown San Luis Obispo 231,408.00 DECORHINT These Are The Most Underrated Places In California That Deserve Way More Attention 46,414.00 PASO ROBLES DAILY SLO International Film Festival nominated for USA Today 10 Best award 20,459.00 MUSTANG NEWS Cal Poly and San Luis Obispo celebrate Lunar New Year 28,786.00 TRAVEL2NEXT 20 Things to Do in San Luis Obispo That Make It California’s Perfect Stopover 21,816.00 Page 23 of 70 Page 24 of 70 SLO Chamber of Commerce Public Relations Contract Report to the City of San Luis Obispo – TBID & PCC March 2026 Page 25 of 70 SLO Chamber of Commerce Implementation and Proactive Work Continued planning for travel writer Cassandra Brooklyn's upcoming CCTC Road Trip Pass Fam in partnership w/Uniquely Driven Continued planning with the SLO International Film Festival team on festival media hosting collaboration Continued working with the City and Noble Studios/Uniquely Driven on overall tourism marketing campaign 2 Responsive Work & Partnerships Pitched "Spring Thrills", "Flavors Across Borders" and "Agritourism Experiences for the Whole Family" to Visit California Reviewed April social media calendar for Central Coast Tourism Council Reviewed Central Coast Tourism Council "The Collector" Itinerary Attended Visit California Outlook Forum Attended Visit SLO CAL Quarterly PR Mixer Met with Blue Mango Marketing Team Met with SLO Wine Mixer planning team and began planning to partner with them to host influencer Sam Capaldi Met with Highway One Road Trip team Attended 30/60/90 Marketing Planning meeting with Noble Studios, Badger Branding and Uniquely Driven Media Features Proactive Work Travel + Leisure | This Is California’s Most Underrated Road Trip—and It Goes Along One of the State’s Oldest Highways | UVPM: 11,877,345 As a result of hosting Cu Fleshman in summer of 2025 in partnership with Uniquely Driven Yahoo! Creators | 10 Best Places to Eat and Drink in San Luis Obispo, California's Best Small City | UVPM: 2,741,635 As a result of hosting Fiona Chandra on The Essence of SLO(w) Travel Fam in April 2025 in partnership with Uniquely Driven Visit California | Art Outside the Gallery | UVPM: 643,313 As a result of responsive pitching 805 Living | March '26 Restaurant Issue: Repeat Restauranteurs | UVPM: 31,891 As a result of proactive pitching by Uniquely Driven Page 26 of 70 SLO Chamber of Commerce Media Features Media Monitoring MARCH TOTALS: Placements: 12 UVPM: 47,366,821 YEAR TO DATE TOTALS: Placements: 152 UVPM: 4,164,085,658 3 PUBLICATION PLACEMENTS UVPM AOL America's Sticky Obsession-Why We Love (and Loathe) Bubblegum Alley 26,655,684.00 THE POINTS GUY 9 best places to travel solo in the US in 2026 4,935,525.00 TRIBUNE SLO has one of the best film festivals in country, new ranking says 241,611.00 KEYT New Parking Garage Opens in SLO, Hoping to Drive More People Into Downtown 116,222.00 DECORHINT This BBQ Spot In California Serves A Tri-Tip Sandwich Famous Nationwide 80,388.00 FINE MAGAZINE San Luis Obispo Spring Getaway: Luxury Wellness, Wildflower Escapes, and Design-Forward Living at Hotel SLO 20,197.00 FAST FOOD CLUB This California coastal town is becoming one of the best places to retire without giving up beauty or walkability 18,294.00 BAY AREA PARENT Vacation on the Central Coast 4,716.00 Page 27 of 70 Page 28 of 70 SLO Chamber of Commerce Guest Services Contract Report to the City of San Luis Obispo February 2026 Page 29 of 70 SLO Chamber of Commerce VISITOR INTERACTION Feb. 2025 Jan. 2026 Feb. 2026 Walk-Ins 3,905 3,023 3,684 Phone Calls 155 171 284 Email & Digital 1,313 1,048 1,340 2 CALLS TO 877-SLO-TOWN Feb. 2025 Jan. 2026 Feb. 2026 Calls 29 33 18 HOTEL REFERRALS Feb. 2025 Jan. 2026 Feb. 2026 Referrals 38 39 29 HOTEL AVAILABILITY TRACKER Feb. 2025 Jan. 2026 Feb. 2026 Email 74 85 70 Phone Calls 106 124 107 INFORMATION REQUESTS Feb. 2025 Jan. 2026 Feb. 2026 Fullfilled 40 0 0 EVENTS SHARED Feb. 2026 YTD VisitSLO.com 22 48 DEMOGRAPHIC SNAPSHOT International Travelers Asia 20% Europe 17% Middle East 0% Australia/NZ 7% UK 13% North America 20% Central America 0% South America 24% Africa 0% Domestic Travelers West Coast 18% Southwest 6% Midwest 33% South 19% East Coast 24% California Travelers Northern CA 25% Central Coast 49% Central Valley 4% Desert 1% Southern CA 21% Page 30 of 70 SLO Chamber of Commerce Other Highlights 3 SLOCAL Welcome Certified This month the Visitor Center Staff went through the rejuvenated VisitSLOCAL customer service training program designed specifically for our unique travel and tourism industry. We are proud to say that we are SLOCAL Welcome Experts! The Visitor Center Manager attended the TBID Partner reception along with our fellow Visit SLO Contractors and PCC Board to network and inform our local hoteliers about the current and future work being done to help support our destination. TBID Partner Reception Guest Quote of the Month “My San Luis Obispo claim to fame is that I planned out a full service road from main campus to Poly Canyon as my senior project. Ten years later they contacted me to use my plans for a new community they were looking to build that you all know today as Poly Canyon Village.” Cal Poly Class of 1975 graduate from Northern California that stopped with his wife to rediscover SLO after an 9 year absence. Page 31 of 70 Page 32 of 70 SLO Chamber of Commerce Guest Services Contract Report to the City of San Luis Obispo March 2026 Page 33 of 70 SLO Chamber of Commerce VISITOR INTERACTION Mar. 2025 Feb. 2026 Mar. 2026 Walk-Ins 4,622 3,684 4,282 Phone Calls 247 284 285 Email & Digital 1,490 1,340 1,905 2 CALLS TO 877-SLO-TOWN Mar. 2025 Feb. 2026 Mar. 2026 Calls 29 18 21 HOTEL REFERRALS Mar. 2025 Feb. 2026 Mar. 2026 Referrals 59 29 45 HOTEL AVAILABILITY TRACKER Mar. 2025 Feb. 2026 Mar. 2026 Email 87 70 76 Phone Calls 133 107 112 INFORMATION REQUESTS Mar. 2025 Feb. 2026 Mar. 2026 Fullfilled 38 0 0 EVENTS SHARED Mar. 2026 YTD VisitSLO.com 37 85 DEMOGRAPHIC SNAPSHOT International Travelers Asia 14% Europe 27% Middle East 0% Australia/NZ 9% UK 32% North America 14% Central America 0% South America 5% Africa 0% Domestic Travelers West Coast 15% Southwest 8% Midwest 35% South 12% East Coast 29% California Travelers Northern CA 22% Central Coast 36% Central Valley 4% Desert 2% Southern CA 36% Page 34 of 70 SLO Chamber of Commerce Other Highlights 3 Welcome Back Cami! The Visitor Center welcomed Cami Glanville back as an Information Specialist after spending some time studying abroad in Spain. We are happy to have her back as a part of our team! This month we were able to meet lots of visitors taking advantage of their spring break in San Luis Obispo. We were able to help both teachers and families with children learn more about this special city! Guest Quote of the Month “We stumbled upon San Luis for the first time as just a place we could wait out the heavy rain during our road trip, but we are back for a week this time because we loved the small town atmosphere and you all have the best gnocchi I’ve ever tasted.” Couple from Washington that discovered San Luis Obispo last November driving up the coast from their typical vacation destination in Temecula. They were gathering more information to share with their friends as they would like to make San Luis Obispo their California escape. Spring Break Season Page 35 of 70 Page 36 of 70 SLO Marketing Activities Report Key Performance Highlights February 2026 At-a-Glance Highlights ● Total Website Sessions: 78,977 (-1% YoY) ● Top Traffic Source: Paid Social 24,929 (+6% YoY) ● Total Lodging Referrals: 4,864 (+49% YoY) ● Top Performing Ads: ○ SLO Life Coach | 65+ | Video | Culinary (6.54% CTR) ○ SLO Life Coach | Wine & Dine | Video | Intro (5.37% CTR) ○ SLO Life Coach | Remarketing | Video | Intro (5.20% CTR) ● Earned Media (Public Relations): 379,502,742 Impressions/Circulation across 5 secured placements YTD KPI Performance Expected Pace through February: 58% Page 37 of 70 Overall Performance Summary Despite industry-wide organic traffic declines of 20%–40%, VisitSLO.com has maintained relatively flat overall website traffic YoY. Strong paid performance has continued to contribute large YoY improvements that have greatly helped to offset organic traffic losses with large improvements in paid efficiency due to the new SLO Life Coach campaign assets. While our overall sessions and paid sessions KPIs are trailing slightly behind goal, our paid media efforts tapered off in December and started picking up steam again in February, and we expect to see improvements in our percent to goal in the next few months. At a 10% increase in total paid traffic, the SLO Life Coach campaign and evergreen MidWeekend messaging have greatly contributed to YoY improvements in efficiency and conversion, resulting in a 101% increase in paid partner referrals, a 75% increase in lodging referrals, a 41% increase in engagement rate, and a 71% increase in average engagement time. We are continuing to implement new creative assets for the SLO Life Coach campaign, including the new short-form video cutdowns on select paid channels while featuring the full-length videos on our paid landing pages and across other organic pages on the site. We will also be rolling out the new SLO Life Tips short-form videos to drive further brand awareness and consideration in upper and mid-funnel channels. Paid Media Snapshot ● Paid Search ○ Sessions: 6,132 (+46% YoY) ○ Impressions: 50,126 (+21% YoY) ○ Clicks: 6,142 (+44% YoY) ○ CTR: 12.25% (+19% YoY) ○ Lodging Referrals: 3,102 (+71% YoY) ○ Cost: $18,835 (+5% YoY) ● Paid Social ○ Sessions: 24,904 (+5% YoY) ○ Impressions: 2,779,684 (+22% YoY) ○ Clicks: 66,675 (+23% YoY) ○ CTR: 2.40% (+1% YoY) ○ Total Referrals: 80 (-14% YoY) ○ Engagement Rate: 22.11% (+55% YoY) ○ Cost: $23,059 (-1% YoY) 2 Page 38 of 70 ● Display, Demand Gen, & PMAX ○ Sessions: 16,508 (+91% YoY) ○ Impressions: 1,236,511 (-45% YoY) ○ Clicks: 17,173 (-16% YoY) ○ CTR: 1.39% (+54% YoY) ○ Lodging Referrals: 404 (+120% YoY) ○ Cost: $11,589 (+31% YoY) ● Video ○ Sessions: 1,811 (+11% YoY) ○ Impressions: 197,901 (-7% YoY) ○ Clicks: 2,637 (+5% YoY) ○ CTR: 1.33% (+13% YoY) ○ Lodging Referrals: 13 ○ Cost: $2,214 (+10% YoY) 3 Page 39 of 70 Key Insight: Paid media saw a very strong February with large improvements in conversion efficiency and engagement. Paid Search and Performance Max campaigns saw a 70% and 150% improvement in total conversions, respectively, despite only a total increase in spend of 12%. The large improvements in engagement metrics also signal that our ads are showing up in front of the right people at the right time with messaging that resonates. Owned Media Snapshot Email Marketing We sent one email in February that highlighted the MidWeekend in SLO, with the hero content and primary CTA leading to the MidWeekend page. Ultimately, 25% of the traffic went to the MidWeekend page, with another 18% of traffic going to the MidWeekend deals page. The email also promoted our romantic getaway itinerary and featured our first promotion of SLO Film Fest in 2026. The 49% decrease in sessions was mostly attributed to sending two emails in February of 2025, and we saw great improvements in engagement metrics this year, with a 16% increase in engagement rate and a 33% increase in average engagement time, indicating that our email was well-received and engaged our readers. 4 Page 40 of 70 ● Emails Sent: 1 ● Avg. Open Rate: 13.1% (15.70% Benchmark) ● Avg. Click Rate: 1.3% (1.6% Benchmark) ● Total Sessions: 584 (-49% YoY) ● Total Partner Referrals: 109 (-11% YoY) ● Total Lodging Referrals: 58 (-24% YoY) ● Conversion Rate: 8.56% (+32% YoY) ● Engagement Rate: 57% (+16% YoY) ● Average Engagement Time Per Session: 1m 12s (+33% YoY) ● Page Views Per Session: 2.7 (+13% YoY) Website ● Total Sessions: 78,977 (-1% YoY) ● Lodging Partner Referrals: 4,864 (+49% YoY) ● Avg. Pages/Session: 1.8 (+8% YoY) ● Average Session Duration: 0m 31s (+24% YoY) ● Top Lodging Referral Channels: Paid Search (64% of total lodging referrals), Organic Search (16% of total lodging referrals), Cross-Network (8% total lodging referrals) 5 Page 41 of 70 SEO + Content ● Organic Search Sessions: 15,463 (-15% YoY) ● Organic Search Partner Referrals: 3,393 (+6% YoY) ● Organic Search Impressions: 1.6 Mil (+5% YoY) ● Organic Search Clicks: 11.4K (-19% YoY) ● Organic Search CTR: 0.7% (-22% YoY) ● Page 1 Keywords: 4.8K (Flat YoY) ● Sessions from LLMs (ChatGPT, Claude, Gemini, etc): 238 (+303% YoY) ● Partner Referrals from LLMs (ChatGPT, Claude, Gemini, etc): 39 (+225% YoY) ● Top Impression Gains: Hearst Castle, San Luis Obispo Weather, SLO weather, SLO ● Top Click Losses: things to do in San Luis Obispo, things to do in SLO, sunset drive in Key Takeaway: While February saw a 15% decrease in organic sessions, we saw a 26% increase in organic search conversion rates, resulting in a 6% increase in total organic partner referrals. Strong improvements in engagement metrics indicate that while total organic search traffic is down, the people who are coming to the site are more engaged and ready to explore SLO more than past users. The homepage saw a 50% increase in organic search traffic, while some pages, like our things to do hub, saw a 25% decrease. Specific things to do pages, like the SLO Downtown page, saw a 64% increase in traffic, indicating that as people explore more detailed searches, they’re more likely to explore a page on the site regarding a specific topic. The largest declines in organic clicks are coming from things to do queries. VisitSLO.com continues to rank in position 1 for “things to do in San Luis Obispo”, but the search engine results page (SERP) is now dominated by AI Overviews and new SERP features that surface activity ideas and third-party links, reducing traditional click-through opportunities, resulting in a 53% decrease in clicks from that query. Amid this rapidly shifting search landscape and broader changes in how users engage with search and AI, organic traffic declined 15% YoY in February, which was significantly lower than we’ve been seeing the last several months and lower than trends we’ve seen across the Travel and Tourism industry. We are continuing to monitor Visit SLO’s visibility within AI search results while pursuing tactics that help to increase Visit SLO’s likelihood of being cited within AI results. 6 Page 42 of 70 We are seeing Visit SLO used as a cited source in the AI Overviews with a highlighted link to the website on the sidebar. 7 Page 43 of 70 8 Page 44 of 70 Between January and February, AI Overview citations and total opportunities remained relatively flat, however, we saw a large increase in total images ranking on the SERP. Web Maintenance & Creative Website Services ● February Website Services Efforts: ○ 3.75h out of 120h were used for February 2026 ■ Remaining hours: 5 ○ Updates to Stakeholder Hero (adding CTA) 9 Page 45 of 70 Creative Services ● February Creative Services Efforts: ○ 1.25h out of 150 hours were utilized for February 2026 ■ Remaining hours: 104.25 ○ Updates to Media Page, Stakeholder Updates Earned Media Activity Earned Media Highlights Total Impressions/Circulation: 379,502,742 Placements: 5 Press Coverage ● 2/1/26: Travel + Leisure: Discover California's 25 Best Destinations for Every Traveler (Stacey Leasca) (Reach: 10,710,003) ● 2/1/26: Essence: 7 Escapes For The Perfect Valentine’s Day Weekend Getaway (Ronny Maye) (Reach: 968,808) ● 2/9/26: RV Lifestyles: The Ultimate List of Spring Road Trips for RV Enthusiasts (Mike Wendland) (Reach: 31,276) ● 2/19/26: Eater LA: The Best Road-Trip-Worthy Restaurants Along California’s Central Coast, According to Eater Editors (Mona Holmes) (Reach: 621,682) ○ Yahoo Lifestyle (syndication): Reach: 367,170,973 10 Page 46 of 70 February 2026 SLO TBID - SHARESLO ORGANIC SOCIAL REPORT Date: 03/04/26Page 47 of 70 Followers: 42,828 ( .7%) Total Net Growth: 314 Total Posts: 245 Total Views: 778,767 ( 6.7%) Total stories: 229 Total Engagements: 3,873 ( 35.5%) Engagement Rate: .5% ( 40%) INSTAGRAM In February, we saw a follower increase of 314 new users! Our views increased by almost 7%. Our engagements and engagement rate decreased this month due to the success of the Vanderpump Rules reel in January that has 335 sends alone, not including the other engagement analytics. TOP POSTS: Page 48 of 70 Page Followers: 108,281 ( .2%) Total Net Audience Growth: 195 Total Posts: 17 Total Impressions: 2,478,285 ( 6.6%) Total Organic: 101,441 ( 42%) Total Engagements: 1,497 ( 51%) Engagement Rate: .1% ( 0%) Video Views: 187,926 FACEBOOK TOP POSTS: In February, we saw a net follower increase of 195 new users! Our impressions increased by almost 7%, which is a success since they increased by almost 1000% last month and we expected them to decrease this month. Our engagements decreased due to the popularity of the SLO Restaurant Month-related content in January. Page 49 of 70 Followers: 3,171 ( 1.9%) Followers Gained: 59 Impressions: 20,948 ( 22%) Engagement: 715 ( 49%) Engagement Rate: 3.4% ( 22.5%) In February, we saw an increase of 59 new users! Our impressions increased by 22%, our engagements by 49% and our engagement rate by 22.5%. Top performers were trending content and Valentine’s Day content. TIKTOK TOP POSTS: Page 50 of 70 Total Audience: 526 ( 1.9%) Total Net Growth: 10 Total Posts: 4 Impressions: 309 ( .3%) Engagements: 12 ( 40%) Engagement Rate: 3.9% ( 40%) LINKEDIN In February, we saw an increase of 10 new followers! Our impressions slightly increased and our engagements decreased. We expect these measurements to come up as travel ramps back up in the spring and summer months. TOP POSTS: Page 51 of 70 Impressions: 5.34k ( 5%) Engagements: 282 ( 35%) Outbound Clicks: 5 Saves: 101 ( 27%) Total Audience: 2.83k ( 22%) Engaged Audience: 183 ( 11%) In February, we saw an increase in engagements, outbound clicks, saves and engaged audience. We will continue to mirror from IG to this platform. PINTEREST TOP POSTS: Page 52 of 70 WHAT WE WORKED ON THIS MONTH: - Valentine’s Day & Galentine’s Day - Valentine’s Day To Do’s (14k Views) - 2 Ticket Tuesdays - SLO Children’s Museum Partnership - SLO Film Fest Partnership (13.7k Views) - Successful Trend / Trending Content - SLO Sunset, but in Beers Carousel (10.4k Views) - Roadtrip to the Central Coast Reel (14.3k Views) - Grab a Coffee in SLO Reel (15.4k Views) - Dog-Approved Spots in SLO (16.6k Views) - Hub n Spoke Reel : Hearst Castle (14.2k Views) - Downtown SLO Farmers’ Market Tips n Tricks Reel (17.9k Views) - SLO Life Coach & SLO Life Tip Reel & Stories - Events Highlight Updated Weekly / PR Placements Shared in Stories - MidWeekend Vacation Capital of the World - 2 Invited Collabs (@slofilmfest & @childrensmuseumslo)Page 53 of 70 MARCH’S FOCUS: - Women’s History Month - National Noodle Month - Spring Break / Nice Weather - Sustainability / Getaway Gives Back - SLO Film Fest - SLO Seen on TV - Ticket Tuesdays - Madonna Inn Trail Rides, SLO Brew Concert, Rosé the SLO Way - MidWeekend Itinerary Carousel - SLO Life Tips - Kid-Friendly To Do’s - New Businesses in SLO Page 54 of 70 THANK YOU! Page 55 of 70 Page 56 of 70 March 2026 SLO TBID - SHARESLO ORGANIC SOCIAL REPORT Date: 04/08/26Page 57 of 70 Followers: 43,523 ( 1.6%) Total Net Growth: 695 Total Posts: 257 Total Views: 870,112 ( 12%) Total stories: 229 Total Engagements: 8,150 ( 110%) Engagement Rate: .9% ( 88%) INSTAGRAM In March, we saw an increase in followers with 695 new followers! Our views increased by 12% and our engagements and engagement rate increased substantially as well. Top performing posts were about SLO TV / Film mentions, a MidWeekend Itinerary, and a Women’s History Month post. TOP POSTS: Page 58 of 70 Page Followers: 108,427 ( .2%) Total Net Audience Growth: 191 Total Posts: 14 Total Impressions: 2,774,299 ( 12%) Total Organic: 133,457 ( 32%) Total Engagements: 4,824 ( 166%) Engagement Rate: .2% ( 138%) Video Views: 250,645 ( 33%) FACEBOOK TOP POSTS: In March, we saw great success across this platform. Our followers increased by 191 new users. Our impressions increased with organic impressions increaseding by 32% alone. We saw increases in engagements, engagement rate, and video views this month with top performers being a trend, giveaway bringing users over to IG, and upcoming events. Page 59 of 70 Followers: 3,258 ( 2.7%) Followers Gained: 87 Impressions: 14,711 ( 30%) Engagement: 628 ( 12%) Engagement Rate: 4.3% ( 25%) In March, we saw an increase in followers by 87 new users! Our impressions and engagements decreased due to the success of the Valentine’s Day tiktok in February hitting almost 10k alone. Our engagement rate increased which means that users are interacting with our content more in relation to just viewing the content. We are still seeing a ton of success on this platform. TIKTOK TOP POSTS: Page 60 of 70 Total Audience: 533 ( 1.3%) Total Net Growth: 7 Total Posts: 4 Impressions: 328 ( 6%) Engagements: 25 ( 108%) Engagement Rate: 7.6% ( 96%) LINKEDIN In March, we saw an increase in analytics across the board. Our audience grew by 7 users and our impressions increased as well. Our engagements and engagement rate increased substantially this month. TOP POSTS: Page 61 of 70 Impressions: 7.01k ( 21%) Engagements: 347 ( 16%) Outbound Clicks: 4 Saves: 113 ( 3.6%) Total Audience: 3.62k ( 17%) Engaged Audience: 247 ( 28%) In March, we saw an increase in impressions, engagements, saves, total audience and engaged audience. We will continue to mirror from IG to this platform. PINTEREST TOP POSTS: Page 62 of 70 WHAT WE WORKED ON THIS MONTH: - SLO Film Fest / SLO on TV Post (48.4k Views) - 3 Ticket Tuesdays - Rosé the SLO Way (12.7k Views) - Madonna Inn Trail Rides (36.1k Views) - SLO Brew Concert - Successful Trend / Trending Content - Wine Hike Reel (9.5k Views) - SLO in the 90’s Reel (43.7k Views) - National Noodle Month in SLO Reel (19.2k Views) - Women Owned Businesses in SLO (17.9k Views) - Upcoming Events Reel (24.7k Views) - SLO Life Coach & SLO Life Tip Reel & Stories - Events Highlight Updated Weekly / PR Placements Shared in Stories - MidWeekend Vacation Capital of the World Itinerary Carousel (18.5k Views) - New Businesses in SLO Reel (17.9k Views) - 5 Invited Collabs, 1 Accepted Collab w/ @pacslo & @childrensmuseumslo Page 63 of 70 APRIL’S FOCUS: - Earth Day / Sustainability - Collaborations w/ @SLOCAL & @downtownslo - SLO Film Fest - Sip n Saunter - SLO Film Fest - Shabang Music Festival - BBQ in SLO, Flights in SLO, Photo-Ops in SLO - Work from SLO(me) / MidWeekend Reel - Upcoming Events Reel - Shops to Fuel Creativity in SLO - SLO Life Tips - Blues Baseball / Hotel Stay Giveaway - New Businesses in SLO - Proximity to Beaches Reel Page 64 of 70 THANK YOU! Page 65 of 70 Page 66 of 70 1 Promotional Coordinating Committee Minutes March 18, 2026, 5:30 p.m. Council Hearing Room, 990 Palm Street, San Luis Obispo PCC Members Present: Committee Member Specchierla, Committee Member Samantha Welch, Vice Chair Robin Wolf, Chair John Thomas PCC Members Absent: Committee Member Maureen Forsberg, Committee Member Dan Fredman, Committee Member Anni Wang City Staff Present: Tourism & Community Promotions Manager Jacqui Clark- Charlesworth _____________________________________________________________________ 1. CALL TO ORDER A Regular Meeting of the San Luis Obispo Promotional Coordinating Committee was called to order on March 18, 2026 at 5:32 p.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo, by Chair Thomas. 2. PUBLIC COMMENT FOR ITEMS NOT ON THE AGENDA Public Comment: None --End of Public Comment-- 3. CONSENT Motion By Committee Member Specchierla Second By Committee Member Welch To approve Consent Items 3a to 3f. Ayes (4): Committee Member Specchierla, Committee Member Welch, Vice Chair Wolf, Chair Thomas Absent (3): Committee Member Fredman, Committee Member Forsberg, Committee Member Wang CARRIED (4 to 0) 3.a MINUTES OF THE REGULAR MEETING ON FEBRUARY 11, 2026 3.b 2025-26 COMMUNITY PROMOTION BUDGET REPORT Page 67 of 70 2 3.c SLO CHAMBER MONTHLY PUBLIC RELATIONS REPORT 3.d SLO CHAMBER GUEST SERVICES REPORT 3.e SLO CHAMBER GRANT SUPPORT REPORT 3.f TRANSIENT OCCUPANCY TAX (TOT) REPORT 4. PRESENTATIONS 4.a LUNAR NEW YEAR RECAP (15 MIN) Diversity, Equity, and Inclusion Manager Matt Pennon presented the Lunar New Year recap and responded to inquiries. Public Comment: None --End of Public Comment-- Action: No action taken on this item. 4.b DOWNTOWN SLO UPDATE (20 MIN) Downtown SLO representatives presented the update and responded to inquiries. Public Comment: David, Mission College Preparatory Catholic high school student --End of Public Comment-- Action: No action taken on this item. 4.c PUBLIC RELATIONS MONTHLY ACTIVITY UPDATE (15 MIN) Hollie West from the SLO Chamber of Commerce presented the staff report and responded to inquiries. Public Comment: Unknown 1, Mission College Preparatory Catholic high school student --End of Public Comment-- Action: No action taken on this item. Page 68 of 70 3 5. BUSINESS ITEMS 5.a CONTRACTOR EVALUATIONS (5 MIN) Tourism & Community Promotions Manager Jacqui Clark-Charlesworth presented the contractor evaluations and responded to inquiries. Public Comment: Hollie West of the SLO Chamber of Commerce shared she is appreciative of the feedback as a contractor. --End of Public Comment— Action: No action taken on this item. 5.b CACP SUBCOMMITTEE SELECTION (15 MIN) Tourism & Community Promotions Manager Jacqui Clark-Charlesworth presented the CACP subcommittee selection and responded to inquiries. Public Comment: None --End of Public Comment-- Action: The Committee selected the following Members for CACP subcommittee review: Committee Member Dan Fredman, Vice Chair Robin Wolf and Chair John Thomas. 6. PCC LIAISON REPORTS AND COMMUNICATION 6.a CACP LIAISON REPORT – Liaison Assignments No CACP Liaison report updates. 6.b COMMITTEE OUTREACH UPDATE – Committee Report No updates at this time. 6.c TBID BOARD REPORT – TBID Meeting Minutes: February 11, 2026 Committee Member Specchierla provided an update on items the TBID has been working on. 6.d TOURISM PROGRAM UPDATE – Staff Report Tourism & Community Promotions Manager Jacqui Clark-Charlesworth provided an update on the Tourism Program. Page 69 of 70 4 7. ADJOURNMENT The meeting was adjourned at 6:59 p.m. The next Regular Meeting of the Promotional Coordinating Committee is scheduled for April 8, 2026 at 5:30 p.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Lui s Obispo. _________________________ APPROVED BY PROMOTIONAL COORDINATING COMMITTEE: XX/XX/202X Page 70 of 70