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HomeMy WebLinkAbout*Transit RFP Proposal Evaluation Forms_Reviewer 2Proposal Content (Pages 11-16) G.1 - Submittal Forms (Required)Notes 1. Federal proposal and contract certifications forms a. Debarment and Suspension Certification b. Certification regarding Lobbying Activities c. Disclosure of Lobbying Activities d. Drug-Free Workplace Act Certification e. Non-Collusion Affidavit f. Tax Liability Certification g. Workers' Compensation Certification 2. Cost Proposal Forms 3. References from three firms 4. Statement of Past Contract Disqualifications G.2 - Experience and Qualifications Notes 5. Experience of your firm and of any sub-consultants identified in the proposal that will perform work relevant to the Scope of Services outlined and described in the request.Limit to 2 pages max 6. Statement and explanation of any instances where a public transit operator, since July 1, 2020, has terminated a contract with your firm prior to the contract’s original expiration date.Limit to 1 page max 7. Attach financial statements (last year-end income statement and balance sheet and most current interim income statement). Include, as a separate written statement, any conditions (e.g. bankruptcy, pending litigation, impending merger, etc.) that may impede your firm’s ability to perform under this contract. 8. Submit any certifications, as appropriate, that the proposing firm and/or any subcontractor is a Disadvantaged Business Enterprise (DBE). For any identified subcontractor(s), include business name, address, contact person, telephone number, and email address. 9. Indicate additional resources possessed by your firm which would be available (with or without cost) for the City to draw upon should the use of such resources be considered a benefit to SLO Transit’s operation and maintenance.Limit to 2 pages max 10. Provide the name of the firm's contact person, address, telephone number, and e-mail address for this Proposal. G.3 - Operational Approach Notes 11. Start-up and Transition Plan. Provide a Start-up and Transition Plan describing your firm’s approach to start-up and transition from the existing contractor to the new contractor. Include an implementation schedule outlining the steps to be taken up to the point of the beginning of the operation of the service. The plan must demonstrate that the proposer has thoroughly considered all activities (including but not limited to the recruitment and training of staff, acquisition of equipment, licensure, etc.) that need to be done to transition to the new contract with no service disruption and minimal assistance from City staff. 12. Management and Operations Plan. Provide a description of the Management and Operations Plan for this project, including a description of your firm’s understanding of the work to be performed under this contract. Describe the strategy for implementing service that meets the City’s requirements as set forth in the Scope of Services, including procedures to ensure high-quality reliable service delivery, road supervision, and emergency and incident management procedures that will be used. Along with any other elements that your firm deems necessary for meeting the service requirements and expectations. 13. Submit a description of the proposed scheduling, dispatching, and customer service for SLO TRANSIT’s services. Including any proposed program and/or computer- assisted dispatching system. Describe the proposed customer service hours and the minimum staffing levels to be maintained during this period.Limit to 2 pages max 14. Describe your proposed program to address driver "no shows", absenteeism, vacations, and turnover of employees. Include proposed recruiting and retention efforts, advertising platforms, and other solutions that will be used in the recruitment process. What assurance does SLO TRANSIT have that drivers will always be available as needed? Limit to 3 pages max 15. Describe how your firm would monitor the quality of the service provided under this contract. 16. List all additional technology your firm intends to use (not provided by the City for delivering services and managing operations. G.4 - Maintenance Notes 17. Facility Maintenance Program. Describe your firm's approach to facility maintenance including designation of work, the method, degree, and frequency of the work. The description must include how spill containment and clean-up will be mitigated, managed, and addressed. 18. Preventive Maintenance and Inspection Program. Describe your firm's approach to Preventive Maintenance and Inspection (PMI) for all buses, trollies, general purpose vehicles, generators, fork-lift components, and equipment used in performance of this contract. Attach examples of the proposed documents to be used in the PMI program. Description of PMI program should include both mileage and time intervals. 19. Has your firm, or a system managed by principals from your firm, received an "unsatisfactory" rating from a law enforcement or other regulatory agency during the past three (3) years for maintenance, records, facility deficiencies, and/or public fixed route vehicle deficiencies? If the answer is "yes", state specifically what happened, the circumstances, what remedial measures were taken to correct the problem and any other pertinent details. Limit to 1 page per incident 20. Has your firm, or a public transit system managed by principals from your firm, been cited, fined, or ordered to stop operations at any time over the past five (5) years from any regulatory agency for improper maintenance, CHP inspection failure or for accidents caused by improper maintenance. If the answer is "yes", state specifically what happened, the circumstances, what remedial measures were taken to correct the problem and any other pertinent details. Limit to 1 page per incident 21. Provide a detailed statement indicating the proposed insurance program by type, dollar amount, deductible levels and the method of cost calculation being careful to note the unique provisions of the attached draft Transit Operation and Maintenance Agreement and as outlined in this RFP. G.5 - Safety and Training Notes 22. Staff Training Program. Submit a description of all proposed trainings provided to each bus operator, maintenance technician, road supervisor, dispatcher, customer service representative, management, and all other personnel involved in the performance of this contract. Include an outline of the topics covered; the time devoted to each; number of classroom hours; number of behind-the-wheel hours with trainers; number of driving hours in regular service with a trainer and/or instructor; and the amount of time devoted to customer relations and sensitivity training. Include any differences with the above information regarding the retraining of existing staff versus new hire training. 23. Your firm’s overall safety record in public transportation fixed route and fleet maintenance services. Provide accident rate in accidents per 100,000 miles and location data to ensure that your firm has demonstrated safety in a similar setting. 24. The safety record (accident rate) of at least three (3) of your firm’s previous and/or current public transportation contracts that compare in size and complexity to the services being proposed under this agreement. Limit to 1 page per contract G.6 - Personnel Notes 25. Submit resumes including names, qualifications, and availability for the candidates for positions that will oversee areas of management (general, operations, maintenance, and safety and training) and any other responsible personnel involved in the performance of this contract. Generally, describe any other personnel who will participate in the performance of this contract, such as years of experience, skill, and availability. Names of management personnel being proposed shall be kept confidential if requested. Limit to 2 pages per individual 26. An organization chart must be attached indicating all job classifications in the organization and the number of employees (split between full- time and part-time) which would be used in each job classification. Provide a brief description of the duties of each position and how the proposed operation would be organized. Provide any information on the firm's personnel or management approach that would assist in determining the quality of the proposed organizational approach. 27. For each job classification shown in the organization chart submitted above, list the proposed wage scales include both training and starting wages, if different. Include any budgeted step increases, cost of living adjustments, and/or other wage adjustments and the time period between such increases. List any proposed performance incentives and/or special compensation rates for each job classification and how the rate is applied and tracked by the firm. Proposers should describe the approach as to how they arrived at the wages and any other compensation rates described in their proposal. 28. Describe the proposed fringe benefit package(s) in detail including a description of each benefit to be provided including but not limited to vacation; sick leave; holidays; and health coverage (medical, dental, vision, disability, etc.). The above list of possible benefits is for illustration purposes only and is not intended to prescribe the type or value of the benefits to be provided to any or all project employees. The description should include the dollar value of such benefits; the employee cost or percentage share of those costs; the positions to which they apply; minimum employee eligibility requirements; whether it is employee-only or full dependent coverage; the specific coverage description; and how long an employee must wait to begin receiving the benefit. 29. Describe the hiring strategy, anticipated turnover rate, incentive plans, retention strategies, and other assumptions regarding hiring and retaining employees throughout the term of the agreement. 30. Describe whether your firm intends to employ unionized workers to fulfill some or all staffing requirements of this contract and, if so, describe the provisions within any relevant union/collective bargaining agreement that are intended to ensure quality service and employee retention. 31. Describe your firm’s understanding of and compliance with the provisions of California Labor Code Sections 1070-1074. Per Labor Code Section 1072(b), a 10 percent preference to any bidder who agrees to retain the employees of the prior contractor or subcontractor pursuant to Labor Code Section 1072(a). G.7 - Reporting Notes 32. Provide examples and/or form templates that meet or exceed the daily, weekly, and monthly reporting requirements identified in the Scope of Services. If your firm proposes the use of specific software programs, then description of those programs need to be included. 33. The Contractor is responsible for helping the CITY with the tracking, collecting, processing, and analysis of a wide variety of report data, including National Transit Database (NTD) reporting. Describe the methodology that your firm will use to ensure quality control of the necessary data processing and validation, including who will perform these duties and their competency in accomplishing this task in accordance with Federal Transit Administration (FTA) requirements. 34. Describe your firm’s approach to reporting, documenting, and resolving accidents/incidents involving City-owned vehicles including examples of written reports, forms, and any other supporting documentation. Proposal Evaluation and Selection (pages 16-17) Evaluation Criteria Weight Percentage Technical Factors Experience and Qualifications (G. 2)10% Operational Approach (G. 3)20% Maintenance (G. 4)20% Safety and Training (G. 5)10% Personnel (G. 6)20% Reporting (G. 7)5% Cost/Price Factor Cost (Cost Proposal Form)15% Total 100% This procurement will employ the “Best Value” approach as defined by the Federal Transit Administration (FTA). Best Value is a competitive, negotiated procurement process in which award is based on a combination of price and qualitative considerations, such that the CITY may select a proposal offering technical or management advantages even if it is not the lowest price. FTA guidance recognizes that the expected outcome of a Best Value acquisition is the offer that provides the greatest overall benefit to the transit program. To achieve Best Value, the CITY will evaluate proposals using factors that reflect the service requirements most important to the CITY including but not limited to: operational approach, maintenance management, experience and qualifications of proposed personnel, past performance, safety record, and price. All evaluation factors and their relative weights are further detailed below. The CITY’s Evaluation Committee will review and score proposals in accordance with the published criteria. Proposals determined to be within the competitive range may be subject to discussions and requests for Best and Final Offers (BAFOs). The CITY will then perform a tradeoff analysis between qualitative factors and cost or price. While price must always be considered, it may be outweighed by technical and/or management superiority when justified. If two or more proposals are determined to be substantially equal in technical merit, evaluated cost or price may become the deciding factor. The Evaluation Committee will make a recommendation for award to the responsible Contractor whose proposal is determined to be most advantageous to the CITY. The CITY will prepare a written source selection decision documenting the evaluation, tradeoff analysis, and rationale for the award. Proposal Evaluation Form Template Proposer: Technical Factors (In order of Importance) Experience and Qualifications (10%)Score (1-10)Notes Modifier Weighted Score • Experience with providing public transit fixed-route servicesfor agencies in California of similar size and scope • Experience with operating and maintaining a fleet of similar size • Capacity to perform contract requirements including financial solvency 1.0 0 Operational Approach (20%)Score (1-10)Notes Modifier Weighted Score Start-up and Transition • Mobilization plan and implementation schedule • Recruitment and training • Acquisition of equipment and licensure • Handling of Environmental requirements and permits for operation Management and Operations • Approach and understanding of the work • Approach to scheduling, dispatching, and customer service including addressing comment, concerns, and complaints • Approach to road supervision o Experience with the FTA Uniform System of Accounts • Approach to fare collection and accounting • Proposed internal communications network, including methods of communicating instructions to supervisors and vehicle operators Maintenance (20%)Score (1-10)Notes Modifier Weighted Score • Approach to preventive maintenance and inspections • Approach to facility maintenance including spill containment and clean-up • Approach to exterior and interior bus washing • Approach to repairs, bus swaps, road calls • Experience with third-party components like fareboxes, security camera systems, automatic passenger counters, destination signs, Auto Vehicle Locator systems, etc. • Experience maintaining street furnishings • Experience with fleet maintenance software 2.0 0 Safety and Training (10%)Score (1-10)Notes Modifier Weighted Score • Approach to training for maintenance personnel, bus operators, schedulers/dispatchers, road supervisors, and management • Safety Record 1.0 0 Personnel (20%)Score (1-10)Notes Modifier Weighted Score • Qualifications and experience of proposed personnel that will oversee areas of management (general, operations, maintenance, and safety and training) and any other responsible personnel involved in the performance of this contract • Proposed wage scales including any budgeted step increases, cost of living adjustments, and/or other wage adjustments and proposed fringe benefit package(s) • Approach to recruiting, hiring, training, retaining, and retraining for all positions including anticipated turnover rates • Organizational Chart detailing organizational structure and reporting relationships 2.0 0 Reporting (5%)Score (1-10)Notes Modifier Weighted Score •Approach to documenting and investigating accidents/incidents •Examples and/or form templates to satisfy the daily, weekly, and monthly reporting requirements •Experience with National Transit Database reporting 0.5 0 Cost/Price Factor Cost (15%)Score (1-10)Notes Modifier Weighted Score In the event that two or more proposals are considered by the Evaluation Committee to be basically equal in their technical merit, the evaluated cost or price becomes more important; in such a case, cost or price may ultimately be the deciding factor. The Evaluation Committee may not necessarily make a recommendation to award to the Contractor with the highest technical ranking nor make a recommendation to award to the Contractor with the lowest Price Proposal, if doing so would not be in the overall best interest of the CITY’s public transit program. 1.5 0 Total Score 0 2.0 0 Proposer: Coach USA Technical Factors (In order of Importance) Experience and Qualifications (10%)Score (1-10)Notes Modifier Weighted Score • Experience with providing public transit fixed-route servicesfor agencies in California of similar size and scope • Experience with operating and maintaining a fleet of similar size • Capacity to perform contract requirements including financial solvency 4 Limited fixed route service, none in CA 1.0 4 Operational Approach (20%)Score (1-10)Modifier Weighted Score Start-up and Transition • Mobilization plan and implementation schedule • Recruitment and training • Acquisition of equipment and licensure • Handling of Environmental requirements and permits for operation Management and Operations • Approach and understanding of the work • Approach to scheduling, dispatching, and customer service including addressing comment, concerns, and complaints • Approach to road supervision o Experience with the FTA Uniform System of Accounts • Approach to fare collection and accounting • Proposed internal communications network, including methods of communicating instructions to supervisors and vehicle operators Maintenance (20%)Score (1-10)Notes Modifier Weighted Score • Approach to preventive maintenance and inspections • Approach to facility maintenance including spill containment and clean-up • Approach to exterior and interior bus washing • Approach to repairs, bus swaps, road calls • Experience with third-party components like fareboxes, security camera systems, automatic passenger counters, destination signs, Auto Vehicle Locator systems, etc. • Experience maintaining street furnishings • Experience with fleet maintenance software 6 The maintenance approach was decent for fleet and facilitiy, not stops. 2.0 12 Safety and Training (10%)Score (1-10)Notes Modifier Weighted Score • Approach to training for maintenance personnel, bus operators, schedulers/dispatchers, road supervisors, and management • Safety Record 6 123 hours of training for drivers, Extensive training program 1.0 6 Personnel (20%)Score (1-10)Notes Modifier Weighted Score • Qualifications and experience of proposed personnel that will oversee areas of management (general, operations, maintenance, and safety and training) and any other responsible personnel involved in the performance of this contract • Proposed wage scales including any budgeted step increases, cost of living adjustments, and/or other wage adjustments and proposed fringe benefit package(s) • Approach to recruiting, hiring, training, retaining, and retraining for all positions including anticipated turnover rates • Organizational Chart detailing organizational structure and reporting relationships 6 Mentioned retention bonuses, but not substantial, Local staff or others in different locations?2.0 12 Reporting (5%)Score (1-10)Notes Modifier Weighted Score •Approach to documenting and investigating accidents/incidents •Examples and/or form templates to satisfy the daily, weekly, and monthly reporting requirements •Experience with National Transit Database reporting 4 Limited reporting discussion 0.5 2 Cost/Price Factor Cost (15%)Score (1-10)Notes Modifier Weighted Score In the event that two or more proposals are considered by the Evaluation Committee to be basically equal in their technical merit, the evaluated cost or price becomes more important; in such a case, cost or price may ultimately be the deciding factor. The Evaluation Committee may not necessarily make a recommendation to award to the Contractor with the highest technical ranking nor make a recommendation to award to the Contractor with the lowest Price Proposal, if doing so would not be in the overall best interest of the CITY’s public transit program. 8 1.5 12 Total Score 58 5 Discusses use of KPI to improve operations, tracking software for issues and follow through 2.0 10 Proposer: Keolis Transit Technical Factors (In order of Importance) Experience and Qualifications (10%)Score (1-10)Notes Modifier Weighted Score • Experience with providing public transit fixed-route servicesfor agencies in California of similar size and scope • Experience with operating and maintaining a fleet of similar size • Capacity to perform contract requirements including financial solvency 7 Lots of experience across the world, 13 countries. 100 years in business. Current EV fleet of 1k 1.0 7 Operational Approach (20%)Score (1-10)Notes Modifier Weighted Score Start-up and Transition • Mobilization plan and implementation schedule • Recruitment and training • Acquisition of equipment and licensure • Handling of Environmental requirements and permits for operation Management and Operations • Approach and understanding of the work • Approach to scheduling, dispatching, and customer service including addressing comment, concerns, and complaints • Approach to road supervision o Experience with the FTA Uniform System of Accounts • Approach to fare collection and accounting • Proposed internal communications network, including methods of communicating instructions to supervisors and vehicle operators Maintenance (20%)Score (1-10)Notes Modifier Weighted Score • Approach to preventive maintenance and inspections • Approach to facility maintenance including spill containment and clean-up • Approach to exterior and interior bus washing • Approach to repairs, bus swaps, road calls • Experience with third-party components like fareboxes, security camera systems, automatic passenger counters, destination signs, Auto Vehicle Locator systems, etc. • Experience maintaining street furnishings • Experience with fleet maintenance software 7 Good PM program. Heavily involved and invested in the transit industry. Digital inspections, not paper. Red dot program EV team/department Comprehensive Facility Maintenance Plan 2.0 14 Safety and Training (10%)Score (1-10)Notes Modifier Weighted Score • Approach to training for maintenance personnel, bus operators, schedulers/dispatchers, road supervisors, and management • Safety Record 7 112 hour safety program for drivers. Lower for other staff. Root cause analysis mentions for safety Internal safety cert program. In-house academy 1.0 7 Personnel (20%)Score (1-10)Notes Modifier Weighted Score • Qualifications and experience of proposed personnel that will oversee areas of management (general, operations, maintenance, and safety and training) and any other responsible personnel involved in the performance of this contract • Proposed wage scales including any budgeted step increases, cost of living adjustments, and/or other wage adjustments and proposed fringe benefit package(s) • Approach to recruiting, hiring, training, retaining, and retraining for all positions including anticipated turnover rates • Organizational Chart detailing organizational structure and reporting relationships 6 Local Ops Manager proposed with experience. Proposed staff have adequate experience. Decent incentive for mechanic ASE certs. 2.0 12 Reporting (5%)Score (1-10)Notes Modifier Weighted Score •Approach to documenting and investigating accidents/incidents •Examples and/or form templates to satisfy the daily, weekly, and monthly reporting requirements •Experience with National Transit Database reporting 6 Detailed reporting section, provided different sample reports 0.5 3 Cost/Price Factor Cost (15%)Score (1-10)Notes Modifier Weighted Score In the event that two or more proposals are considered by the Evaluation Committee to be basically equal in their technical merit, the evaluated cost or price becomes more important; in such a case, cost or price may ultimately be the deciding factor. The Evaluation Committee may not necessarily make a recommendation to award to the Contractor with the highest technical ranking nor make a recommendation to award to the Contractor with the lowest Price Proposal, if doing so would not be in the overall best interest of the CITY’s public transit program. 7 1.5 10.5 Total Score 67.5 7 Proposed a solid transition plan in detail. Mentioned visiting the site and defining current issues. Uses visualisation to communicate goals and direction (Viz Room). Appear to be actively involved in employee relations. Call off plan 2.0 14 Proposer: LAZ Parking Technical Factors (In order of Importance) Experience and Qualifications (10%)Score (1-10)Notes Modifier Weighted Score • Experience with providing public transit fixed-route servicesfor agencies in California of similar size and scope • Experience with operating and maintaining a fleet of similar size • Capacity to perform contract requirements including financial solvency 2 Limited experience in fixed route, with more shuttle service. No similar fleet mentioned.1.0 2 Operational Approach (20%)Score (1-10)Notes Modifier Weighted Score Start-up and Transition • Mobilization plan and implementation schedule • Recruitment and training • Acquisition of equipment and licensure • Handling of Environmental requirements and permits for operation Management and Operations • Approach and understanding of the work • Approach to scheduling, dispatching, and customer service including addressing comment, concerns, and complaints • Approach to road supervision o Experience with the FTA Uniform System of Accounts • Approach to fare collection and accounting • Proposed internal communications network, including methods of communicating instructions to supervisors and vehicle operators Maintenance (20%)Score (1-10)Notes Modifier Weighted Score • Approach to preventive maintenance and inspections • Approach to facility maintenance including spill containment and clean-up • Approach to exterior and interior bus washing • Approach to repairs, bus swaps, road calls • Experience with third-party components like fareboxes, security camera systems, automatic passenger counters, destination signs, Auto Vehicle Locator systems, etc. • Experience maintaining street furnishings • Experience with fleet maintenance software 2 PM intervals were high and confusing 2.0 4 Safety and Training (10%)Score (1-10)Notes Modifier Weighted Score • Approach to training for maintenance personnel, bus operators, schedulers/dispatchers, road supervisors, and management • Safety Record 2 Low number of training hours 1.0 2 Personnel (20%)Score (1-10)Notes Modifier Weighted Score • Qualifications and experience of proposed personnel that will oversee areas of management (general, operations, maintenance, and safety and training) and any other responsible personnel involved in the performance of this contract • Proposed wage scales including any budgeted step increases, cost of living adjustments, and/or other wage adjustments and proposed fringe benefit package(s) • Approach to recruiting, hiring, training, retaining, and retraining for all positions including anticipated turnover rates • Organizational Chart detailing organizational structure and reporting relationships 2 Only one specific employee for local operations listed 2.0 4 Reporting (5%)Score (1-10)Notes Modifier Weighted Score •Approach to documenting and investigating accidents/incidents •Examples and/or form templates to satisfy the daily, weekly, and monthly reporting requirements •Experience with National Transit Database reporting 5 Decent reporting section 0.5 2.5 Cost/Price Factor Cost (15%)Score (1-10)Notes Modifier Weighted Score In the event that two or more proposals are considered by the Evaluation Committee to be basically equal in their technical merit, the evaluated cost or price becomes more important; in such a case, cost or price may ultimately be the deciding factor. The Evaluation Committee may not necessarily make a recommendation to award to the Contractor with the highest technical ranking nor make a recommendation to award to the Contractor with the lowest Price Proposal, if doing so would not be in the overall best interest of the CITY’s public transit program. 6 1.5 9 Total Score 27.5 2 RFP was lacking and not specific 2.0 4 Proposer: MV Transportation Technical Factors (In order of Importance) Experience and Qualifications (10%)Score (1-10)Notes Modifier Weighted Score • Experience with providing public transit fixed-route servicesfor agencies in California of similar size and scope • Experience with operating and maintaining a fleet of similar size • Capacity to perform contract requirements including financial solvency 6 50 years experience 125 contracts, 30 in CA Largest private transit company in US Zero Emissions Team RFP was hard to follow Many canceled contract, why? 1.0 6 Operational Approach (20%)Score (1-10)Notes Modifier Weighted Score Start-up and Transition • Mobilization plan and implementation schedule • Recruitment and training • Acquisition of equipment and licensure • Handling of Environmental requirements and permits for operation Management and Operations • Approach and understanding of the work • Approach to scheduling, dispatching, and customer service including addressing comment, concerns, and complaints • Approach to road supervision o Experience with the FTA Uniform System of Accounts • Approach to fare collection and accounting • Proposed internal communications network, including methods of communicating instructions to supervisors and vehicle operators Maintenance (20%)Score (1-10)Notes Modifier Weighted Score • Approach to preventive maintenance and inspections • Approach to facility maintenance including spill containment and clean-up • Approach to exterior and interior bus washing • Approach to repairs, bus swaps, road calls • Experience with third-party components like fareboxes, security camera systems, automatic passenger counters, destination signs, Auto Vehicle Locator systems, etc. • Experience maintaining street furnishings • Experience with fleet maintenance software 6 Largest EV fleet in US (Antelop Valley) Has separate EV PM Program, not typical Comprehensive maintenance program Multiple negative rating (honest but concerning) Paper checklist, which is not progressive 2.0 12 Safety and Training (10%)Score (1-10)Notes Modifier Weighted Score • Approach to training for maintenance personnel, bus operators, schedulers/dispatchers, road supervisors, and management • Safety Record 6 130 hour training fro operators, one of the highest Lower for other positions Internal training center mentioned 1.0 6 Personnel (20%)Score (1-10)Notes Modifier Weighted Score • Qualifications and experience of proposed personnel that will oversee areas of management (general, operations, maintenance, and safety and training) and any other responsible personnel involved in the performance of this contract • Proposed wage scales including any budgeted step increases, cost of living adjustments, and/or other wage adjustments and proposed fringe benefit package(s) • Approach to recruiting, hiring, training, retaining, and retraining for all positions including anticipated turnover rates • Organizational Chart detailing organizational structure and reporting relationships 6 Decent proposed team with ample transit experience Staffing schedule included 2.0 12 Reporting (5%)Score (1-10)Notes Modifier Weighted Score •Approach to documenting and investigating accidents/incidents •Examples and/or form templates to satisfy the daily, weekly, and monthly reporting requirements •Experience with National Transit Database reporting 5 Vague but sufficient reporting section, discussed NTD requirement 0.5 2.5 Cost/Price Factor Cost (15%)Score (1-10)Notes Modifier Weighted Score In the event that two or more proposals are considered by the Evaluation Committee to be basically equal in their technical merit, the evaluated cost or price becomes more important; in such a case, cost or price may ultimately be the deciding factor. The Evaluation Committee may not necessarily make a recommendation to award to the Contractor with the highest technical ranking nor make a recommendation to award to the Contractor with the lowest Price Proposal, if doing so would not be in the overall best interest of the CITY’s public transit program. 9 1.5 13.5 Total Score 64 6 Transition plan is lacking and not specific 2.0 12 Proposer: RATP Dev Technical Factors (In order of Importance) Experience and Qualifications (10%)Score (1-10)Notes Modifier Weighted Score • Experience with providing public transit fixed-route servicesfor agencies in California of similar size and scope • Experience with operating and maintaining a fleet of similar size • Capacity to perform contract requirements including financial solvency 6 70 years experience, in crontacts Many local contracts, which could provide additional support 100 Evs in US 1.0 6 Operational Approach (20%)Score (1-10)Notes Modifier Weighted Score Start-up and Transition • Mobilization plan and implementation schedule • Recruitment and training • Acquisition of equipment and licensure • Handling of Environmental requirements and permits for operation Management and Operations • Approach and understanding of the work • Approach to scheduling, dispatching, and customer service including addressing comment, concerns, and complaints • Approach to road supervision o Experience with the FTA Uniform System of Accounts • Approach to fare collection and accounting • Proposed internal communications network, including methods of communicating instructions to supervisors and vehicle operators Maintenance (20%)Score (1-10)Notes Modifier Weighted Score • Approach to preventive maintenance and inspections • Approach to facility maintenance including spill containment and clean-up • Approach to exterior and interior bus washing • Approach to repairs, bus swaps, road calls • Experience with third-party components like fareboxes, security camera systems, automatic passenger counters, destination signs, Auto Vehicle Locator systems, etc. • Experience maintaining street furnishings • Experience with fleet maintenance software 6 Average PM shceule, same for EV and traditional Facility plan average Average cleaning program RTA fleet software Some maintenance practices were concerning - adding fluid (3 quarts/day) instead of addressing issue 2.0 12 Safety and Training (10%)Score (1-10)Notes Modifier Weighted Score • Approach to training for maintenance personnel, bus operators, schedulers/dispatchers, road supervisors, and management • Safety Record 6 120 hour training, 8 annual 1.0 6 Personnel (20%)Score (1-10)Notes Modifier Weighted Score • Qualifications and experience of proposed personnel that will oversee areas of management (general, operations, maintenance, and safety and training) and any other responsible personnel involved in the performance of this contract • Proposed wage scales including any budgeted step increases, cost of living adjustments, and/or other wage adjustments and proposed fringe benefit package(s) • Approach to recruiting, hiring, training, retaining, and retraining for all positions including anticipated turnover rates • Organizational Chart detailing organizational structure and reporting relationships 6 Only proposing 20 FTE drivers Higher end of bonus incentive 2.0 12 Reporting (5%)Score (1-10)Notes Modifier Weighted Score •Approach to documenting and investigating accidents/incidents •Examples and/or form templates to satisfy the daily, weekly, and monthly reporting requirements •Experience with National Transit Database reporting 6 Detailed reporting (NTD) section 0.5 3 Cost/Price Factor Cost (15%)Score (1-10)Notes Modifier Weighted Score In the event that two or more proposals are considered by the Evaluation Committee to be basically equal in their technical merit, the evaluated cost or price becomes more important; in such a case, cost or price may ultimately be the deciding factor. The Evaluation Committee may not necessarily make a recommendation to award to the Contractor with the highest technical ranking nor make a recommendation to award to the Contractor with the lowest Price Proposal, if doing so would not be in the overall best interest of the CITY’s public transit program. 5 1.5 7.5 Total Score 56.5 5 Trans plan was standard Expiance with scope of contract due to placement in surrounding Cities 2.0 10 Proposer: Transdev Technical Factors (In order of Importance) Experience and Qualifications (10%)Score (1-10)Notes Modifier Weighted Score • Experience with providing public transit fixed-route servicesfor agencies in California of similar size and scope • Experience with operating and maintaining a fleet of similar size • Capacity to perform contract requirements including financial solvency 6 100 years of experience in transit 400 contracts in 45 states 32k employees, 30 university cities Current provider since 2001 1.0 6 Operational Approach (20%)Score (1-10)Notes Modifier Weighted Score Start-up and Transition • Mobilization plan and implementation schedule • Recruitment and training • Acquisition of equipment and licensure • Handling of Environmental requirements and permits for operation Management and Operations • Approach and understanding of the work • Approach to scheduling, dispatching, and customer service including addressing comment, concerns, and complaints • Approach to road supervision o Experience with the FTA Uniform System of Accounts • Approach to fare collection and accounting • Proposed internal communications network, including methods of communicating instructions to supervisors and vehicle operators Maintenance (20%)Score (1-10)Notes Modifier Weighted Score • Approach to preventive maintenance and inspections • Approach to facility maintenance including spill containment and clean-up • Approach to exterior and interior bus washing • Approach to repairs, bus swaps, road calls • Experience with third-party components like fareboxes, security camera systems, automatic passenger counters, destination signs, Auto Vehicle Locator systems, etc. • Experience maintaining street furnishings • Experience with fleet maintenance software 5 Basic PM schedule Cleaning is vague EV Traingin program 2.0 10 Safety and Training (10%)Score (1-10)Notes Modifier Weighted Score • Approach to training for maintenance personnel, bus operators, schedulers/dispatchers, road supervisors, and management • Safety Record 5 67 hours of training for new hires, very low Described good safety program 1.0 5 Personnel (20%)Score (1-10)Notes Modifier Weighted Score • Qualifications and experience of proposed personnel that will oversee areas of management (general, operations, maintenance, and safety and training) and any other responsible personnel involved in the performance of this contract • Proposed wage scales including any budgeted step increases, cost of living adjustments, and/or other wage adjustments and proposed fringe benefit package(s) • Approach to recruiting, hiring, training, retaining, and retraining for all positions including anticipated turnover rates • Organizational Chart detailing organizational structure and reporting relationships 5 Local team with only experience at SLO Transit Only proposing 23 operators 26% turnover Mentioned larger bonuses 2.0 10 Reporting (5%)Score (1-10)Notes Modifier Weighted Score •Approach to documenting and investigating accidents/incidents •Examples and/or form templates to satisfy the daily, weekly, and monthly reporting requirements •Experience with National Transit Database reporting 5 The reporting section is very limited, not comprehensive 0.5 2.5 Cost/Price Factor Cost (15%)Score (1-10)Notes Modifier Weighted Score In the event that two or more proposals are considered by the Evaluation Committee to be basically equal in their technical merit, the evaluated cost or price becomes more important; in such a case, cost or price may ultimately be the deciding factor. The Evaluation Committee may not necessarily make a recommendation to award to the Contractor with the highest technical ranking nor make a recommendation to award to the Contractor with the lowest Price Proposal, if doing so would not be in the overall best interest of the CITY’s public transit program. 10 1.5 15 Total Score 58.5 5 Current provider and a lot of confidence because of it No real mention of improving current deficenicies Mobile Me app for scheduling and communications 2.0 10 Coach USA Keolis Transit LAZ Parking MV Transportation RATP Dev Transdev Technical Factors Experience and Qualifications 4.0 7.0 2.0 6.0 6.0 6.0 Operational Approach 10.0 14.0 4.0 12.0 10.0 10.0 Maintenance 12.0 14.0 4.0 12.0 12.0 10.0 Safety and Training 6.0 7.0 2.0 6.0 6.0 5.0 Personnel 12.0 12.0 4.0 12.0 12.0 10.0 Reporting 2.0 3.0 2.5 2.5 3.0 2.5 Cost/Price Factor Cost 12.0 10.5 9.0 13.5 7.5 15.0 Total 58.0 67.5 27.5 64.0 56.5 58.5 0.00 0.00 0.00 0.00 0.00 0.00 sum check Total Available 100 100 100 100 100 100 Rank 4 1 6 2 5 3