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HomeMy WebLinkAbout01-11-2012 PCC Agenda PacketAgenda ProDlotional Coordinating Committee City of San Luis Obispo Wednesday, January 11, 2012 5:30 p.m. Regular Meeting Council Hearing Room 990 Palm Street The Coals of the CIty of San LUIs Obispo PromotIonal CoordinatIng CommIttee are to (1) Improve the qualIty of lIfe available to all residents of and visitors to San Luis Obispo and (2) Promote, in a manner consistent with long-range community goals, the development of San Luis Obispo as a regional and tourist center. CALL TO ORDER PUBLIC COMMENT: Each speaker is limited to three minutes of public comment ICONSENT ITEMS Cl Minutes of the Meeting of December 14, 2011 C2 TOT Report (to be distributed at meeting) C3 Community Promotions Budget Report CS Public Relations Report C6 Events Promotion Report C7 Visitors Center Report Any writings or documents provided to a majority of the Promotional Coordinating Committee regarding any item on this agenda will be made available for public inspection in the Administration office of the City of San Luis Obispo at 990 Palm Street during normal business hours. Promotional Coordination Committee IPRESENTATIONS At this time, representatives of the Community Promotions Contractors will provide highlights of contract activities undertaken in the past month describe how activities are accomplishing Tourism Marketing Plan Objectives and seek direction from the pee when necessary regarding contract fulfillment. 1. CONTRACTORS REPORTS 20 min Verdin Marketing and the Chamber of Commerce will give the past quarter report. IBUSINESS ITEMS 1. GIA -FINAL REVIEW & PROCESS APPROVAL 20 min The committee will give final approval to the GIA application form and 2012-13 grant cycle deadlines. Application provided under separate cover. 2. BUDGET REVIEW AND GUIDANCE TO SUBCOMMITTEE 30 min The committee will review the 2011-12 and 2012-13 budget allocation and give guidance the marketing subcommittee for programmatic recommendations for 2012-13. (Attachment 1) IPCC LIAISON REPORTS 1. GIA UPDATE -LIAISON REPORT 5 min 2. TBID BOARD REPORT -Attachment 3 -TBID December Minutes IPeC COMMUNICATIONS At this time Committee members make announcements, report on activities, refer to staff issues for study and report back to the Committee at a subsequent meeting. ADJOURN. Promotional Coordinating Committee Meeting Minutes Wednesday, December 14, 2011 5:30 pm City Hall -Council Hearing Room CALL TO ORDER: 5:30 pm Committee Chair Marco Rizzo PRESENT: Fidler, Palazzo, LeMieux, Cox, Billing STAFF PRESENT: Brigitte Elke, Principal Administrative Analyst PUBLIC COMMENT There was no public comment CONSENT AGENDA ACTION: Moved by Cox/Billing to approve the minutes from November 16, 2011 as presented. Motion carried 6:0 PRESENTATIONS 1. CONTRACTOR REPORTS Lindsey Miller, Marketing Director for the Chamber of Commerce, reported on the Visitors Center contract and the events and Public Relations efforts. She emphasized the work with the GIA recipients, various PR placements, and media visits to the area. Ashley Ackers, Vice-President for Verdin, presented the final draft of the events brochure and the post-it note that will be placed on the Tribune when the brochure is distributed on December 29, 2011. BUSINESS ITEMS 1. PR & EVENTS PROMOTION CONTRACT At its July 5, 2011 regular meeting, the City Council approved the Community Promotions budget that allowed the contract with the Chamber of Commerce for PR and events services to continue on a month-to-month basis. The PCC had recommended this approach until the commission determined a new program. Given the date and the discussion still needed, the committee discussed whether to enter into a contractual obligation for the remainder of the fiscal year while it continues to define the overall program. It would allow for a new approach starting 2012-13 that might require the release of a RFP for these types of services. One of the questions contemplated was whether the support for GIA recipients was really a good use of time and contract funding. ACTION: Moved by Palazzo/Billing to recommend a contract for the Chamber services and readd ress for 2012-13 as new program is being established. Motion carried 5:0 The committee chair abstained due to his serving on the Chamber board. 2. EVENTS PROMOTION & GRANTS-IN-AID APPROACH Staff introduced the item and reiterated the discussion previously held at the task force level. The discussion concentrated on the Grants-in-Aid program as the release of the application is usually scheduled for February. After in-depth discussion, the committee decided to leave the GIA application as is and appointed commissioners Fidler and Cox to serve on a task force to further define the events promotion approach. Staff is to proVide an overview on budget in the January meeting. No liaison updates were given. Meeting adjourned at 7:01 pm 1 SUNGARD PENTAMATION -FUND ACCOUNTING V4.1 PAGE NUMBER: DATE: 01/06/12 CITY OF SAN LUIS OBISPO EXPSTA11 TIME: 08:23:01 EXPENDITURE STATUS REPORT SELECTION CRITERIA: exp1edgr.key orgn='11300' ACCOUNTING PERIOD: 7/12 - SORTED BY: FUND,DEPARTMENT,PROGRAM,lST SUBTOTAL,2ND SUBTOTAL,ACCOUNT TOTALED ON: FUND,DEPARTMENT,PROGRAM,lST SUBTOTAL,2ND SUBTOTAL PAGE BREAKS ON: FUND,PROGRAM FUND-100 GENERAL FUND 2ND SUBTOTAL-701 SALARIES DEPARTMENT-1000 ADMINISTRATION PROGRAM-11300 COMMUNITY PROMOTION 1ST SUBTOTAL-700 STAFFING PERIOD ENCUMBRANCES YEAR TO DATE AVAILABLE YTD/ ACCOUNT - -TITLE BUDGET EXPENDITURES OUTSTANDING EXP BALANCE BUD 7010 SALARIES -REGULAR 44,100.00 .00 .00 22,060.93 22,039.07 50.02 TOTAL SALARIES 44,100.00 .00 .00 22,060.93 22,039.07 50.02 7040 RETIREMENT CONTRIBUTIONS 14,300.00 .00 .00 7,180.27 7,119.73 50.21 7041 RETIREMENT PARS -401 400.00 .00 .00 220.64 179.36 55.16 7042 HEALTH & DISABILITY INSU 5,000.00 .00 .00 2,521.73 2,478.27 50.43 7043 RETIREE HEALTHCARE 700.00 .00 .00 .00 700.00 .00 7044 MEDICARE 700.00 .00 .00 342.03 357.97 48.86 7046 UNEMPLOYMENT INSURANCE 200.00 .00 .00 88.28 111.72 44.14 TOTAL BENEFITS 21,300.00 .00 .00 10,352.95 10,947.05 48.61 TOTAL STAFFING 65,400.00 .00 .00 32,413.88 32,986.12 49.56 7227 CONTRACT SERVICES 7,258.69 .00 3,050.60 18,933.96 -14,725.87 302.87 7237 GRANTS-IN-AID 100,000.00 .00 2,600.00 90,075.87 7,324.13 92.68 7337 PROMOTION & PUBLIC REL 182,500.00 6,111.50 57,888.50 23,283.38 101,328.12 44.48 7339 CHAMBER & VIS & CONF BUR 76,500.00 .00 44,625.00 31,875.00 .00 100.00 TOTAL SUBTOTAL 366,258.69 6,111.50 108,164.10 164,168.21 93,926.38 74.36 TOTAL CONTRACT SERVICES 366,258.69 6,111.50 108,164.10 164,168.21 93,926.38 74.36 7455 COMMISSION & COMM MTGS 500.00 .00 .00 .00 500.00 .00 7529 PROFESSIONAL CONFERENCES 2,000.00 .00 .00 100.00 1,900.00 5.00 TOTAL TRAVEL. MEETINGS & DUES 2,500.00 .00 .00 100.00 2,400.00 4.00 TOTAL OTHER OPEPATING EXPEND 2,500.00 .00 .00 100.00 2,400.00 4.00 TOTAL COMMUNITY PROMOTION 434,158.69 6,111.50 108,164.10 196,682.09 129,312.50 70.22 TOTAL ADMINISTRATION 434,158.69 6,111.50 108,164.10 196,682.09 129,312.50 70.22 TOTAL GENERAL FUND 434,158.69 6,111.50 108,164.10 196,682.09 129,312.50 70.22 TOTAL REPORT 434,158.69 6,111.50 108,164.10 196,682.09 129,312.50 70.22 I San Luis Obispo " Chamber of Commerce Report to City of SLO-PCC Committee In-County Public Relations & Event Promotions Contract December 2011 1-Manage local public relations efforts for San Luis Obispo Events Worked with event groups on PR and social media, groups included-Jewish Film Festival and Mission Prep Christmas Classic. Wrote releases for both groups and distributed to media. Sent out social media postings. Provided visitor materials for MPCC. Working now on promoting January's restaurant month, Culinary Carnival & Film Festival. Continue to promote ongoing events-Art After Dark, Cal Poly Arts, Farmer's Market. 2-Respond to media requests that Contract receives seeking information about the City of San Luis Obispo Beer West Magazine article attached. Hosted travel editor from Frommer's Travel Guides. The new editor for the California guidebook was in SLO for two days. We toured the wine country and stopped at Edna Valley Vineyard and Baileyana. Later visited the Railroad District-checking out the 'out of downtown'-with MEZE Cafe and Cafe Roma. The next day he visited BlackHorse Coffee, Novo and checked out the historical videopod cast. Responded to media request and fielded questions from writer for MSN doing a story on the Motel Inn. 3-Continue to represent "San Luis Obispo Tourism" at two events a year-Cal Poly Homecoming and Cal Poly Open House Will set meeting with Open House for after the first of the year. THE LIST !INDULGEI •above: overlooking WhIstler Village, B.C. !CHEAP DATE I u t E E o u '0 Z E o ~ U o ~ .c o :; ..J C o UJ lJ C r. THE BROAD STREET CREEKSIDE BREWING SUNSET DRIVE-IN SLO BREW LAGUNA LAKE PARK E GIANT GRINDER II $3 pints II $7 tickets II $3 pints II free £ '5 II $10 sandwich creeksidebrewing. com sanluisobispo.com slobrewingco.com cityoffullerton.com .c 2 giantgnnderslo.com 805.5436700 805.542.9804 805.544.4475 805543.1843 o o >­ 12 beerwestmag.cnm winter:X;J:; J i n:i~ Events Brochure Report -December Status update: The January -June 2012 events brochure was completed on 12/15/11 and was printed and distributed through the Tribune on Thursday 12/29/11. The digital brochure was created on 12/26/11 and was coded and sent to the city web manager which in turn was uploaded to the city website and live on 12/28/11. Below is the bUdget breakdown for the project: Brochure Planning, event coordination, design $14,000 Printing and distribution $32,000 Digital Brochure Coordination with city website, design $3,000 Advertising Post it note $2,183 Facebook ads $3,500 SanLuisObispo.com $3,000 SLO Chamber ad package $4,150 Ad production, coordination, media planning $1,150 Social Media Facebook page creation and brochure tab $1,000 Total $64,000 Advertising The Jan-Jun post it note printed and distributed the day the brochure was inserted on the front page of the Tribune. Our advertising media buy will begin 1/6/11. Below is a sample of our ad. This will be for the chamber kiosk. SLO Social Media In December we created the SLO Happenings Facebook page and began engaging with our audience by adding the December events from the previous brochure. This helped build awareness and a new fan base bringing our total "Likes" to 41. We are currently working on uploading all the events from the 2012 brochure and will have the digital brochure tab uploaded by 1/10/11. FACEBOOK ACTIVI1Y 50 40 ~ 30 20 +--------:~.~---___t ,0 +-----::",..~I:::....------__f o *~~------""""" Nov-" DEC-" --.or-LIKES 15<111 I,u;, Obis]'u Cf1drnber 01 ('omml'rCt' Visitor Services Contact Report December 2011 Highlights from December in the Visitor Center: • Provided information about Holiday Parade and Santa's House • Delivered city maps to SLO hotels • Delivered 2012 Film Festival Brochures to all SLO hotels • Continue to distribute City of SLO Events Brochure & HikeSLO postcard SLO events promoted through Visitor Center: • Promoted the Symphony Open House • Promoting all Performing Arts Center upcoming events • Helped promote the Holiday Parade, Santa's House & the Carousel • Provided information on many holiday related events Monthly Visitor Center Interactions: December 2011 November 2011 December 2010 Visitors in center: 3,981 4, 196 4,355 Phone calls: 695 610 961 Emails: 102 107 113 Calendar of Events: Events entered into calendar this month: 63 Events in the December calendar: 110 Promotional Product Sales: Visitor Guides: 24 City Maps: 120 Promotional Product Giveaways: Total Number: 37 Groups: Elementary school kids project (2), Mission College Prep Christmas Classic Promotional Coordinating Committee AT1ACHMEN11Budget Overview -January 2012 During the April 13, 2011 regular committee meeting of the PCC, the committee motioned to ask the City Council to increase the 2011-13 budget by: $25,000 for Direction Signage $36,500 for full funding of the Visitors Center. On April 19th , 2011, the City Council approved one-time funding of $25,000 for the signage program and ongoing funding of $36,500 for the Visitors Center. This change provides the Community Promotions program with the following funding levels: 2011-12 $411,500 2011-13 $386,500 The current 2011-12 budget allocations are: 2011-12 -Directional Signage $ 50,000 -Visitors Center $ 76,500 -GIA $100,000 -Events Promotion* $ 50,000 -PR ­Chamber $ 40,000 -Events Brochure $ 64,000 -Support Cost ** $ 2,500 Total Expenditure $383,000 Remaining Budget $ 28,500 ** GIA advertising of grant availability & other meeting costs as appropriate * Events Promotion $50,000 SLO IFF $ 5,000 Remaining Budget $45,000 Tourism Business Improvement District Board ATTACHMENT J Regular Meeting Minutes Wednesday, December 14, 2011 2:00 pm City Hall -Council Hearing Room CALL TO ORDER: Board Chair Tim Billing PRESENT: Koper, Pearce, Conner STAFF PRESENT: Brigitte Elke, Principal Administrative Analyst PUBLIC COMMENT There was no public comment Consent Agenda ACTION: Moved by Conner/Pearce to approve the consent agenda as presented Motion carried 4:0 BUSINESS ITEMS 1. QUARTERLY REPORT BY CONTRACTORS Ryan Allshouse and Rebecca Jensen presented the quarterly report for Level Studios. They gave an overview on PR, email marketing, side projects, Rosetta's search & media, and website analytics. Currently the newsletter is sent to 7,066 recipients. R. Jensen went over the media plan as it relates to spikes in the spending. The campaign was designed to drop off with November and gear back up in January. R. Allshouse provided a cost breakdown for the upcoming tradeshow material and equipment including the give-aways and new booth components. The board discussed the various elements and decided that they were all essential for successful tradeshow presence. ACTION: Moved by Conner/Koper to approve the tradeshow components and cost elements as presented. Motion carried 4:0 R. Allshouse then presented the cost for the map and brochure as directed by the board during the November meeting. In order to produce the quality product the board envisions, extra budget needed to be allocated. ATIACHMEN13 ACTION: Moved by Pearce/Conner to move forward with the map and brochure as presented and allocate $30,000 to this effort. Motion carried 4:0 2. EVENTS PROMOTION Task Force member John Conner presented the proposed program (attachment 1 to the agenda) and elaborated on the process the task force undertook to establish the events promotion mission statement and support level packages. ACTION: Moved by Pearce/Koper to approve the mission statement and events promotion program packages and future approach as presented Motion carried 4:0 3. EVENT SHUTTLES & TROLLEY SERVICE Task Force member Clint Pearce presented the discussion, evaluation, and recommendation to the board. Though the board appreciated the idea of a pilot program, it asked for the task force to convene again to further discuss possible service to the west side. John Conner volunteered to serve on the task force. Staff is to coordinate a meeting prior to the next board meeting. 4. SELECTION OF TRADESHOW DELEGATES Only two hotel industry members had submitted to attend the leisure tradeshows in Los Angeles and San Francisco. Therefore both, Pragna Patel and Michael Adams, were selected to represent the TBID at those shows. Two more members had entered to attend Pow Wow and staff had prepared name tags for the drawing. Lindsey Miller with the Chamber of Commerce did the honors and drew Kim Wykoff and Michael Adams as the representatives for International Pow Wow in Los Angeles. 5. SURVEY RESULTS AND FUTURE VISION WORKSHOP The board reviewed the date from the survey as provided under attachment 3 to the agenda. Though several responded replied favorably regarding a possible vision workshop, the board determined that there was no critical mass to organize such an event as only 12 people took the survey and only five responded favorably toward such a meeting. However, the board asked staff to follow up on the comment regarding current efforts for smaller hotels with an analysis of TOT and website matrix. 6. TOUR OF CAL POLY The board determined that a "virtual tour" and presentation by Nelligan Sports would be more appropriate. Staff is to coordinate with Ben Burke for the January or February board meeting. Communication: C. Pearce mentioned the progress to date at the Hampton Inn currently under construction at Calle Joaquin. Staff added the planned number of rooms and the anticipated opening date which is estimated in March/April. Meeting adjourned at 3:35 pm