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HomeMy WebLinkAbout11-12-2014 PCC Agenda PacketCity of San Luis Obispo, Agenda, Promotional Coordinating Committee Wednesday, November 12, 2014 5:30 P.M. City Hall – Council Hearing Room The goals of the City of San Luis Obispo Promotional Coordinating Committee are to (1) improve the quality of life available to all residents of and visitors to San Luis Obispo and (2) promote, in a manner consistent with long-range community goals, the development of San Luis Obispo as a regional and tourist center. CALL TO ORDER: Chair Jill LeMieux PUBLIC COMMENT: Each speaker is limited to three minutes of public comment. At this time, you may address the Committee on items that are not on the agenda but are of interest to the public and within the subject matter jurisdiction of the Promotional Coordinating Committee. The Committee may not discuss or take action on issues that are not on the agenda other than to briefly respond to statements made or questions raised, or ask staff to follow up on such issues. CONSENT ITEMS C.1 Minutes of the Meeting on October 8, 2014 C. 2 Minutes of the Joint TBID/PCC Special Meeting on October 8, 2014 C.3 Community Promotions Budget Report C.4 Public Relations Report C.5 Grants-in-Aid Support Report C.6 Visitors Center Report C.7 SLO Happenings – Campaign Report C.8 TOT Report BUSINESS ITEMS 1. FINALIZE 2015-17 GOAL SETTING 20 min In preparation of the goal setting process for the 2015-17 Financial Plan, the committee will finalize their recommended goals and achievements for Council to consider. 2. SLO HAPPENINGS PRESENTATION 20 min As requested by the committee, Verdin will present proposal options for the committee to consider for the six month continuation of the SLO Happenings program. 3. SLO HAPPENINGS TASKFORCE 10 min The taskforce will update committee on the progress made at the taskforce meeting. PCC LIAISON REPORTS & COMMUNICATION At this time Committee members make announcements, report on activities, refer to staff issues for study and report back to the Committee at a subsequent meeting. 1. GIA UPDATE – LIAISON REPORT 2. TBID BOARD REPORT – TBID Minutes September 10, 2014 3. TOURISM PROGRAM UPDATE ADJOURN. POSTING STATEMENT: I, Molly Cano, Tourism Manager, do hereby certify that on November 7, 2014, by 5:00 p.m., a true and correct copy of this agenda was posted on the bulletin board outside City Hall. Internet access to agendas and related material is available at www.slocity.org. Promotional Coordinating Committee Meeting Minutes Wednesday, October 8, 2014 5:30 pm at City Hall CALL TO ORDER: Chair Jill LeMieux PRESENT: Franciskovich, Palazzo, Pearce, Levi, LeMieux, Collins STAFF PRESENT: Molly Cano, Tourism Manager Meeting to order at 5:30 pm OATH OF OFFICE The City Clerk provided the Oath of Office to Brandon Collins to serve on the PCC. PUBLIC COMMENT None. CONSENT AGENDA Staff presented the results of the TOT Report, consent item C7. ACTION: Moved by Pearce/Levi to approve the consent agenda . Motion carried 7:0 PRESENTATIONS 1. QUARTERLY REPORT BY CONTRACTOR The Community Promotions contractors presented the quarterly activity reports. Molly Kern from the Chamber of Commerce presented the activity report for the contracts with the PCC. Highlights included: for GIA support 22 of the 26 events have been served. The monthly event sheet was distributed to all hotels, restaurants and SLO wineries to keep them informed about what’s happening in our city. From the PR perspective, numerous press releases were distributed in the quarter. By promoting SLO from various angles, we continue to build traction with many different audiences. For example the Savor release was sent out to Western US Food and Lifestyle outlets and focused on the San Luis Obispo city connection. A few of the media results include: One of the 7 most bike – friendly small cities (Bicycling.com); #1 farmers’ market to visit this summer (SaveOn Energy); Top 10 Drive ins in the US by Trip Advisor; #3 best Lighthouse hikes in the US (Backpacker.com) 132,616 unique views. The largest and most SLO focused placement this quarter was the 5 page spread in 805 Living magazine. The publication is based in Westlake and the main audience is the affluent, northern LA market which is a wonderful SLO traveler and someone who will come back again and again. The circulation for 805 Living is 30,820. For the Visitor Center Services, the staff continued to expand the number of events that are added to the event calendar. Walk-in traffic was up 3.6% at 20,501 and these are tracked through a people counter. DRAFT Promotional Coordinating Committee Minutes Page 2 Ashlee Ackers and Christiana Newcomb presented the results of the activities for the SLO Happenings. Highlights included: 1239 total app downloads, 6194 app sessions, and 6385 page views. There were more than 65 new events submitted to the app in the quarter. Advertising and promotions of the app continues. Facebook ad impressions were 15,113 for the promotion of the Facebook page, and 104,772 for the splash page. In app digital banners through KSBY program resulted in 159,884 impressions however the click through rate remains low. In August the spend was switched to Charter ad program. Social media continues to be strong with 6-7 Facebook posts per week, which has resulted in 5% increase in page likes. For twitter the goal is to have 500 followers by December and they are on track to achieve that. There were 115 new followers this quarter and the total followers count is 278. BUSINESS ITEMS 1. 2015-17 GOAL SETTING The committee had reviewed the 2013-15 goals submitted by the PCC and found many of them still appropriate for 2015-17. The commissioners discussed the items and worked on writing the goals to be a more general focus. They will continue to consider the goals during the November meeting. 2. SLO HAPPENINGS NEXT STEPS The committee will considered options for the SLO Happenings program direction due to not receiving any proposal submission from the Request for Proposal (RFP) Specification No. 91305 for Events Promotion Outreach Services. Staff presented four suggestions for consideration of the SLO Happenings program. The committee discussed the various options in great length. The received public comment from GFL Systems expressing interest in the program should the RFP open again. The option number three seemed to stand out amongst the committee. The options suggested that the committee seek a new proposal from Verdin to continue the program through the end of the fiscal year which would allow the committee to re-evaluate the program and release a new RFP. ACTION: Moved by Pearce/Palazzo to move forward with option number three and move the reconsideration of the RFP to a taskforce. Motion carried 7:0 Taskforce committee members: LeMieux, Collins, and Palazzo 3. 2013-14 CARRYOVER UPDATE Staff updated the committee that their request to carryover the remaining funds from the 2013-14 fiscal year budget into the current year’s budget was approved. The requested carryover amount from the PCC was $3,000. COMMITTEE COMMUNICATION GIA Report: LeMieux emailed her list of events. Staff will provide the list to new member Brandon Collins. TBID Report: Pearce reported on the TBID updates. Tourism Program Update: Promotional Coordinating Committee Minutes Page 3 Molly Cano presented the Tourism Program update: - Annual Report for the TBID was approved by Council - Public Hearing set for 10/21 at 6pm - Special Meeting of Council for TMD- 11/10 at 4:30pm - SAVOR was successful - FAM trip- UK SuperFAM: September 29 & 30- Luxury pillar was very successful - media visits: Sam Eichblatt- during SAVOR a freelance journalist, Sam Eichblatt with an upcoming press trip. Sam is planning to visit California and will be writing a travel feature for Air New Zealand’s in-flight magazine, Kia Ora. Specifically, the article will be about a road trip on the Pacific Coast Highway, including a stopover at San Luis Obispo. Publication: Kia Ora (Air New Zealand In-Flight Magazine) Circulation: 45,000 Expected media coverage: 7 page feature dedicated to Pacific Coast Highway road trip Equivalent advertising value: NZ$52,500 Dates travelling in San Luis Obispo: 24th September (one night) - TBID is continuing to work on the booking engine. Helium’s first deliverable has been received and is being reviewed. TBID’s Management Committee will meet to receive feedback from agency in consideration of approving the deliverable and releasing the funds. Meeting adjourned at 7:32 pm Tourism Business Improvement District & Promotional Coordinating Committee Special Meeting Minutes Wednesday, October 8, 2014 5:00 pm - City Hall CALL TO ORDER: TBID Chair Nipool Patel & PCC Chair Jill LeMieux PRESENT: TBID Commissioners: Patel, Hutton, Walker, Wilkins, Conner, Adams, Pearce PCC Commissioners: Franciskovich, Palazzo, Pearce, LeMieux, Rizzo STAFF PRESENT: Molly Cano, Tourism Manager Meeting called to order at 5:03 pm BUSINESS ITEMS 1. 2014-15 EVENT PROMOTION FUNDING The TBID & PCC met with the applicants to review and award the funding allocations for the 2014- 15 Event Promotions program. PCC ACTION: Moved by LeMieux /Rizzo to award funding for Mud Mash at $6900. Motion carried 4:0:1 Abstention: Pearce PCC ACTION: Moved by Rizzo/ LeMieux to award funding for Cal Poly Open House at $2500. Motion carried 4:0:1 Abstention: Palazzo TBID ACTION: Moved by Conner/ Hutton to award funding for Cal Poly Open House at $2500. Motion carried 7:0 PCC ACTION: Moved by LeMieux /Franciskovich to award funding for SLO Marathon at $10,000. Motion carried 4:0:1 Abstention: Pearce TBID ACTION: Moved by Adams / Wilkins to award funding for SLO Marathon at $30,000. Motion carried 6:0:1 Abstention: Pearce PCC ACTION: Moved by LeMieux/Palazzo to award funding for SLO Concours at $4,000. Motion carried 4:0:1 Abstention: Pearce TBID ACTION: Moved by Patel/Hutton to award funding for SLO Concours at $6,000. DRAFT Meeting Minutes Page 2 Motion carried 6:0:1 Abstention: Pearce PCC ACTION: Moved by LeMieux/Pearce to award funding for SLO Jazz festival at $12,000. Motion carried 5:0 TBID ACTION: Moved by Pearce/Patel to award funding for SLO Jazz festival at $13,000. Motion carried 7:0 Meeting adjourned at 5:21 pm Community Promotions Budget 2014-15 Budget 2014-15 Amount Budget 388,200$ 2013-14 Carryover 3,000$ Total Budget 391,200$ Expenditure Last Updated 11/7/2014 Expenditure Allocated Expended Other Expenditures Available Balance Grants-in-Aid Program 90,000$ 90,000$ -$ -$ Grants-in-Aid Support 25,000$ 25,000$ -$ Events Promotion 48,000$ 36,500$ 11,500$ 2015 SLO Happenings Program 32,000$ Visitors Center 95,000$ 95,000$ -$ PR Contract 58,000$ 58,000$ -$ Downtown Maps 8,000$ -$ Beautification* 4,000$ 4,000$ Support Cost 5,000$ 299$ 4,701$ Administration 26,200$ Total 391,200$ 304,799$ -$ 20,201$ Remaining Balance 20,200.90$ *2013-14 carryover Contractor City Administration - GIA Recipients & FPAC Chamber of Commerce City Administration Chamber of Commerce Chamber of Commerce Chamber of Commerce City Administration Report to City of SLO- PCC Committee Public Relations Contract October 2014 Media Releases: San Luis Obispo Unveils New Tourism Logo, Campaign – Edited release regarding the new San Luis Obispo tourism logo and campaign distributed to local media. Enjoy some holiday cheer this year in San Luis Obispo – Wrote and distributed release regarding Holiday events and celebrations in San Luis Obispo with a focus on large cultural events and GIA recipients. Media/Community Relations: 1. Worked with Monika Joshi, a researcher with National Geographic Traveler, to verify information for a story featuring Bubblegum Alley. 2. Worked with Sandra Foyt, editor of Albany Kid and GetawayMavens and contributor to TheVacationGals.com, BeingLatino.us and Saratoga Mama on a travel story about the quirky and offbeat in San Luis Obispo. 3. Pitched top line story ideas to Black Diamond and Visit California that highlighted San Luis Obispo and the Highway One ‘ultimate road trip experience.’ 4. Worked with Todd Elliot, publisher and editor in chief of Coast to Coast Newspaper, on a family friendly press visit for the New Year. 5. Pitched Tina Swithin, a freelance journalist working on a story for Huffington Post and Examiner, the Dia de Los Muertos celebration in Mission Plaza and OKTOBERFEST at Madonna Expo Center as great autumnal festivals in California. 6. Provided photos of the mission and various arts events in San Luis Obispo to Visit California. 7. Connected with Pricilla Mayfield, author of a blog post about SLO Farmers’ market for Orange Coast Magazine regarding follow up features about San Luis Obispo. 8. Submitted several holiday events and attractions in San Luis Obispo to Visit San Luis Obispo County as part of a county wide effort that will be pitched through Visit California. 9. Pitched San Luis Obispo as one of the best cities for biking in the nation. 10. Connected Maryann Hammer, a women’s lifestyle writer, with Nature Corps for a story on volunteering while on vacation. 11. Worked with Marissa Wenzke, a writer with Pacific Coast Business Times, on a story regarding Olive Oil in San Luis Obsipo. 12. Pitched San Luis Obispo as a town with the best beer trails and an up and coming craft brewery scene. 13. Provided photos and content to Clara Eckert-Framm, a content developer with travel website Alocato.com which will launch in March 2015. 14. Promoted the Little Theatre’s new late night comedy series as part of San Luis Obispo’s expanding cultural offerings. 15. Worked with Heather Muran and SLO Wine to pitch San Luis Obispo as the best wine destination for weekend travel. 16. Staffed booth at Cal Poly’s Parents’ Weekend celebration to answer questions and distribute information about our community. 17. Pitched unique animal experiences in San Luis Obispo to Carri Wilbanks, a writer with USA Today. 18. Pitched Petit Soleil owner John Conner, Apple Farm Director of Rooms & Marketing Kim Wykoff as possible participants in a TV show about hoteliers. 19. Pitched new beers that San Luis Obispo breweries are releasing this November to Rebecca Rhoades who is writing a feature for her drink and travel blog Wanderlush Diary. 20. Worked with Katrina Hunt to feature San Luis Obispo in her Travel+Lesiure article on America’s best small towns for the holidays. 21. Pitched San Luis Obispo to Lin Parkin, a writer for Ontario based business and lifestyle print magazine VC Magazine, as a popular travel destination for 2015. 22. Continued to work with the City and Barnett Cox & Associates and StudioGood on overall marketing campaign. Media Relations/Placement 1. World’s Strangest Streets Travel+Lesiure names bubblegum alley to their list of the strangest streets in the world. http://www.travelandleisure.com/articles/worlds-strangest-streets Page Views: 9,911,129 Unique Views: 628,864 2. Gold Coast Getaway Amtrak’s Ride with Pride blogger, Aaron Drake covers a trip he took to SLO this past summer in his round up of top LGBT friendly beaches. http://amtrakridewithpride.com/gold-coast-getaway/ 3. Farmers Marketing Beyond O.C. in San Luis Obispo ‘Advance press on the Thursday street fest was no exaggeration .’ Orange Coast Magazine article focuses on Thursday night farmers’ market and getting out of Orange County. http://www.orangecoast.com/diningtaste-of-oc/farmers-marketing-beyond-o-c- san-luis-obispo/ Circulation: 57,060 4. Top 10 Homes of Literary History Virtual Tourist names Hearst Castle to list of top literary figures homes http://www.virtualtourist.com/press-center/Home-of-people-from-literary-history 5. 27 Of The Most Exotic Pools On Earth Architecture and Design names Hearst castle’s Neptune pool among the most exotic pools on earth. http://www.architecturendesign.net/27-of-the-most-exotic-pools-on-earth/ 6. Bob Jones Trial Backpacker.com features Bob Jones Trail and describes the area http://www.backpacker.com/trips/california/san-luis-obispo-ca-bob-jones- trail/#bp=0/img1 Page Views: 1,233,238 Unique Views: 132,616 7. Best Corn Mazes Near Los Angeles CBS Los Angeles article includes Brookshire Farm Corn Maze. http://losangeles.cbslocal.com/top-lists/best-corn-mazes-near-los-angeles-2/ Unique Visitors: 582,684 Page Views: 2,200,683 8. Central Coast Bioneers Conference to kick off with benefit concert KSBY coverage of Bioneers Conference and benefit concert includes collaboration with fellow GIA recipient SLO International Film Festival. http://www.ksby.com/news/central-coast-bioneers-conference-to-kick-off-with- benefit-concert/ http://www.ksby.com/news/san-luis-obispo-international-film-festival-and-central- coast-bioneers-team-up-for-documentary-screening/ Page Views: 721,709 Unique Views: 59,738 9. City to the Sea Half Marathon Tribune & SanLuisObispo.com http://www.sanluisobispo.com/2014/10/12/3292969_city-to-the-sea-half- marathon.html?rh=1 Page Views: 831,666 Unique Views: 71,523 10. One Woman Comedy Show at the SLO Little Theatre New Times article on recently launched SLO Little Theatre late night comedy shows. http://www.newtimesslo.com/art/11584/balls-to-the-wall-britishborn-comedian- maddy-sinclair-bares-all-for-onewoman-comedy-show-at-slo-little-theatre/ Circulation: 33,764 11. Mud Mash KSBY coverage highlights water saving changes at this year’s event. http://www.ksby.com/news/mud-mash-takes-place-despite-drought/ Page Views: 721,709 Unique Views: 59,738 Grants- in-Aid Marketing Support October 2014 Report Organization Event VC PR SM EC EL MTG ST PC Almond Country Quilt Guild Seven Sisters Quilt Show X Cal Poly Corporation: Cal Poly Arts BASETRACK X X X X Canzona Women's Ensemble Concerts of choral music for women's voices X X X X X X Central Coast Arts International Traditional African Music and Dance Performance X Central Coast Children's Choir Annual Concerts Civic Ballet 2014 Nutcracker Ballet X Cuesta College Community Programs: Central Coast Writers' Conference 30th Anniversary Central Coast Writers' Conference X X X X X X Cuesta College Fine Arts Division Art Gallery Exhibitions X X X X X X Ecologistics, Inc. Central Coast Bioneers Conference X X X X Foundation for San Luis Obispo County Public Libraries Literary Salon X X X X X X Gay And Lesbian Alliance of the Central Coast (GALA)Central Coast Pride Week X X X X X X Jewish Community Center of San Luis Obispo (JCCSLO)Jewish Film Festival X Opera of San Luis Obispo Aida: A City-Wide Arts Collaboration X X X X Saint Andrew Greek Orthodox Church Evening in Greece X X X X X San Luis Obispo County Arts Council (dba ARTS Obispo) Children's Day in the Plaza with Passport to the Arts X San Luis Obispo Downtown Association Checkpoint Challenge San Luis Obispo International Film Festival 2015 Festival X X X San Luis Obispo Little Theatre 2014-15 Season X X X X X San Luis Obispo Museum of Art Taking Art Into the Community - Awakening Minds X X X X San Luis Obispo Soccer Club 26th Annual SLO Summer Classic X X X X San Luis Obispo Symphony Meet the Red Violin X X X X X San Luis Obispo Vocal Arts Ensemble Kick off to Tour and Tour of Italy and Spain Concerts X X X TOR Productions ALTA United Way of San Luis Obispo County Flavor of SLO X RSVP X X X X Black is current month, gray is past work, P is for pending work, D is for Did not workout 26 Total; 23 served to date or in progress VC- Dropped off materials for display in Visitor Center; brochures, posters, etc. PR- Sent out Press Release to local media list SM- Ran event through Social Media outlets EC- Included in Event Calendar one-sheet sent out to local hoteliers, wineries, etc. EL- Included in Event Listings sent to local media highlighting upcoming local events MTG- Meet with Groups in person to offer public relations advice and support ST- Sell Tickets for events through the Visitor Center PC- In place of in person meeting, had phone call with group to discuss details. Visitor Services Contract Report October 2014 Highlights from September in the Visitor Center:  Sold Tickets for Monday Club Autumn Tea  Booth at Airport Day  Cal Poly’s Parents Weekend  Visitor Center Trick or Treat SLO events promoted through Visitor Center: Cal Poly College of Liberal Arts Honored Alumna presents Tap It Presents A Halloween Pre-Party Experience SLO Brew presents The Adicts GALA's Halloween Party SLO Film Festival Fall Series Showing of Breaking Away Wood's Humane Society presents Pints For Pups SLO Classical Academy is Hosting Author Gary Schmidt Noor Clinic SLO Down Cancer SLO Hothouse TechPitch Competition SLO Little Theatre presents Frost/Nixon San Luis Obispo Regional Airport Presents Airport Day SLO Little Theatre After Hours Farm Supply Presents the Great Pumpkin and Scarecrow Contest Classic Motorcycle Show & Swap Meet Open Studios Tour Madonna Inn Oktoberfest presented by Firestone Walker Brewing Opera SLO presents Aida SLO Surfrider Pier to Pier Paddle Art After Dark October is Rideshare Month Monthly Visitor Center Interactions: October 2014 September 2014 October 2013 Visitors in Center: 7,101 6,372 7,639 Phone calls: 451 526 615 Emails: 130 110 124 Calendar of Events: Events in the September calendar: 160 SLO HAPPENINGS MONTHLY REPORT DATE: NOVEMBER 12, 2014 APP SUMMARY The SLO Happenings app has continued with a solid rate of monthly downloads. During the month of October, the app had 356 total downloads, 1,924 sessions and 1,983 page views. The splash page continues to direct iPhone and Android users to their appropriate app stores for instant downloading. Printed cards promoting the app are distributed monthly to local hotels and the SLO Visitor’s Center. ADVERTISING Media Outlet Impressions Clicks Click thru rate Facebook ad for Facebook Page Likes 4,162 277 6.66% Facebook ad for Splash Page 32,991 769 2.33% Charter Digital Ads 77,023 91 .12% SOCIAL MEDIA In October, we continued posting upcoming events and information on the Facebook page 6-7 times per week, which has been successful at increasing engagement of the page. During the month of October we gained 371 additional likes, which brought our total likes to 16,833. Our average weekly reach, which is the number of unique people who saw any content from our page, was 10,743. 0   5000   10000   15000   20000   No v - ­ ‐ 1 1   De c - ­ ‐ 1 1   Ja n - ­ ‐ 1 2   Fe b - ­ ‐ 1 2   Ma r - ­ ‐ 1 2   Ap r - ­ ‐ 1 2   Ma y - ­ ‐ 1 2   Ju n - ­ ‐ 1 2   Ju l - ­ ‐ 1 2   Au g - ­ ‐ 1 2   Se p - ­ ‐ 1 2   Oc t - ­ ‐ 1 2   No v - ­ ‐ 1 2   De c - ­ ‐ 1 2   Ja n - ­ ‐ 1 3   Fe b - ­ ‐ 1 3   Ma r - ­ ‐ 1 3   Ap r - ­ ‐ 1 3   Ma y - ­ ‐ 1 3   Ju n - ­ ‐ 1 3   Ju l - ­ ‐ 1 3   Au g - ­ ‐ 1 3   Se p - ­ ‐ 1 3   Oc t - ­ ‐ 1 3   No v - ­ ‐ 1 3   De c - ­ ‐ 1 3   Ja n - ­ ‐ 1 4   Fe b - ­ ‐ 1 4   Ma r - ­ ‐ 1 4   Ap r - ­ ‐ 1 4   Ma y - ­ ‐ 1 4   Ju n - ­ ‐ 1 4   Ju l - ­ ‐ 1 4   Au g - ­ ‐ 1 4   Se p - ­ ‐ 1 4   Oc t - ­ ‐ 1 4   Facebook Likes Likes   109   621   247   1303   0   200   400   600   800   1000   1200   1400   Downloads  Sessions   September  App  Stats   Android   iPhone   TOT Comparision 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 Change +/-2014-15 2013-14 Change +/-2014-15 2013-14 Change +/-2014-15 2013-14 Change +/- July 565,386$ 565,637$ 508,195$ 541,806$ 591,184$ 636,778$ 699,845$ 761,346$ 8.8%87.2 86.8 0.3 143.47$ 132.62$ 7.1 125.05$ 116.34$ 7.5 August 573,057$ 609,452$ 511,564$ 542,194$ 574,395$ 623,655$ 674,244$ 732,271$ 8.6%85.1 83.1 2.4 147.17$ 134.54$ 9.4 125.17$ 111.81$ 12 September 465,179$ 416,859$ 400,023$ 437,543$ 490,524$ 508,583$ 505,954$ 557,002$ 10.1%74.5 73.1 1.8 128.61$ 121.10$ 6 95.77$ 88.69$ 8 October 418,474$ 416,905$ 414,870$ 442,586$ 437,805$ 469,977$ 509,435$ 70.6 119.51$ November 375,287$ 354,737$ 280,913$ 330,924$ 347,437$ 359,163$ 425,769$ 62.8 113.79$ December 312,510$ 274,871$ 246,684$ 274,417$ 314,784$ 319,451$ 355,315$ 54.9 107.23$ January 287,474$ 258,316$ 230,279$ 256,351$ 276,165$ 302,153$ 331,853$ 54.7 102.51$ February 342,220$ 292,343$ 273,373$ 302,246$ 323,359$ 344,160$ 366,980$ 63.7 104.94$ March 386,458$ 289,506$ 326,099$ 333,783$ 392,266$ 426,879$ 448,103$ 66.2 107.46$ April 388,911$ 391,891$ 423,158$ 451,133$ 475,913$ 486,850$ 564,617$ 75.4 124.53$ May 435,516$ 393,431$ 372,997$ 433,874$ 447,116$ 489,862$ 546,916$ 70.3 128.38$ June 513,631$ 456,098$ 490,326$ 512,543$ 578,234$ 610,948$ 630,729$ 76.6 139.93$ Total/Average 5,064,103$ 4,720,046$ 4,478,481$ 4,859,400$ 5,249,181$ 5,578,460$ 6,059,758$ 69.85 119.71$ Occupancy ADR RevPAR Figures from Smith Travel Research report PROMOTIONAL COORDINATING COMMITTEE Proposed Major City Goals for 2015-17 Background Consistent with its assigned role, the adopted goals concentrate on improvements and enhancements that would make the City of San Luis Obispo an even better place to reside and visit. The PCC did not weigh the goals since the members felt that they were equally important. Goals  Beautification of the City and opportunities to incorporate art into public spaces.  Increase the efforts to make SLO more pedestrian and bike friendly by enhancing the local infrastructure and signage, and increase the awareness of their availability.  Enhance awareness and availability of the natural spaces in and around town to residents and visitors.  Support the collaboration between the PCC and TBID to ensure an excellent and unique SLO experience for residents and visitors.  Support collaboration with local cultural, recreational and competitive sports events to drive visitors to San Luis Obispo. Continue to implement the process to make event organization and permitting easy, cost effective, and user friendly. As a City embrace and facilitate events as much as possible.  Finish the build-out of the directional wayfinding program.  Increase PCC funding to promote cultural, recreational, and social events that enhance the quality of life for residents and bring and keep tourists in San Luis Obispo. Consider establishing a correlation between PCC funding and TOT collection. verdinmarketing.com 3580 Sacramento Dr. #110, San Luis Obispo, CA 93401 t 805 541 9005 f 805 541 9007 PROPOSAL from verdin           SLO Happenings App Extention CITY OF SLO PCC 11/6/14 OPTION I: $2,000 This option is to continue managing the SLO Happenings App at the current level without promotion. This estimate would include the following: • Curating event content and event entries • Review of all submissions, email response, listing approvals • Monthly social media calendar • Social media monitoring • Monthly reports and meetings • App hosting and maintenance (PER MONTH) OPTION II: $2,500 This option is to continue managing the SLO Happenings App at the current level with light promotion. This estimate would include the following: • All above tasks • $500 per month advertising spend to lightly promote the app. Media will be determined based on the PCC 2015 goals. (PER MONTH) Estimate provided on November 6, 2014 and is good for 30 days. Tourism Business Improvement District Meeting Minutes Wednesday, October 8, 2014 10 am City Hall CALL TO ORDER: Chair Nipool Patel PRESENT: Pearce, Wilkins, Patel, Hutton, Walker, Conner STAFF PRESENT: Molly Cano, Tourism Manager; Lee Johnson, Economic Development Manager Call to Order at 10:00 am No Public Comment CONSENT AGENDA ACTION: Moved by Conner/Hutton to approve the consent agenda. Motion carried 6:0 Staff presented the results of the Smith Travel Report (STR), consent item C6. ACTION: Moved by Pearce/Hutton to approve the consent item C6. Motion carried 6:0 BUSINESS ITEMS 1. COUNTYWIDE TMD UPDATE The Board received an update from Chuck Davison of Visit San Luis Obispo County on the countywide Tourism Marketing District initiative. Davison presented that the Pismo Beach City Council unanimously approved supporting the formation of the TMD. Next, the item will be reviewed in a study session by Morro Bay City Council and followed by consideration of support by the Paso Robles City Council. On November 10th the item will come before San Luis Obispo City Council. Currently 21 petitions in support from San Luis Obispo properties have been submitted to the County and at least two more are expected to be returned. The Board discussed formalizing a recommendation to City Council. No public comment was received on this item. ACTION: Moved by Walker/ Pearce to recommend to City Council to support the establishment of the Countywide Tourism Marketing District should two-thirds of San Luis Obispo properties support it. Motion carried 6:0 2. REVIEW OF THE PROPOSED HOMESTAY ORDINANCE The Board received a presentation on the proposed Homestay Ordinance. The Board asked questions regarding items within the presentation. Public comment was received on the item. The consideration of this item is expected to go before City Council on November 10th. DRAFT Tourism Board Improvement District Minutes Page 2 3. 2015-17 GOAL SETTING The Board began the discussion on their suggested goals for City Council. They drafted the first considerations and will finalize the goals at the November meeting. 4. 2013-14 FUND BALANCE UPDATE Staff presented the updated fund balance amount. The fund balance for 2013-14 is $121,500. The Board discussed applying the fund balance to the 2014-15 program budget. ACTION: Moved by Conner/ Walker to move the 2013-14 un-appropriated funds into the current TBID operating budget. Motion carried 6:0 PRESENTATIONS 1. SLO COUNTY REGIONAL AIRPORT The Board received a presentation from Kevin Bumen on the San Luis Obispo County Regional Airport. The presentation included updates on the new terminal area improvements and capital project. Bumen also informed the Board of the Airport’s upcoming bid on the annual airport conference called Sixel and requested their consideration to support. The Board directed staff to follow up with the Airport for the consideration of support for the Sixel conference. 2. MARKETING AGENCY MONTHLY UPDATE BCA & StudioGood presented the monthly marketing activity update. The report included highlights of first use of the new branding; results of SAVOR activities focused on ShareSLO awareness including 632 #ShareSLO posts & 473K social media impressions; updates & metrics on SanLuisObispoVacations.com; and ShareSLO activities including the mixer and site updates. 3. SLO CHAMBER OF COMMERCE Grace Allen from the SLO Chamber presented the quarterly report for the contract with the SLO TBID. Highlights of the reported included: a recap of the property visits; delivery of the tear off map; Phone Line and Hotel Availability Tracker; results included a 17% increase in phone calls; update on Impacted Weekend report; Events promoted through the Visitor Center; and Visitor Center data. Allen also announced that she will be departing from her role at the Visitor Center after 7 year. The Board thanked her for her work and gave well wishes. COMMITTEE COMMUNICATION HOTELIER UPDATE None. PCC UPDATE Clint Pearce reviewed the PCC minutes with the Board. TOURISM PROGRAM UPDATE Molly Cano presented the Tourism Program update: Tourism Board Improvement District Minutes Page 3 - Annual Report: Approved by Council last night - Public Hearing set for 10/21 at 6pm - Special Meeting of Council for TMD- 11/10 at 4:30pm - SAVOR was successful as you heard by the BCA+SG - FAM trip- UK SuperFAM: September 29 & 30- Luxury pillar - media visits: Sam Eichblatt- during SAVOR a freelance journalist, Sam Eichblatt with an upcoming press trip. Sam is planning to visit California and will be writing a travel feature for Air New Zealand’s in-flight magazine, Kia Ora. Specifically, the article will be about a road trip on the Pacific Coast Highway, including a stopover at San Luis Obispo. Publication: Kia Ora (Air New Zealand In-Flight Magazine) Circulation: 45,000 Expected media coverage: 7 page feature dedicated to Pacific Coast Highway road trip Equivalent advertising value: NZ$52,500 Dates travelling in San Luis Obispo: 24th September (one night) - Helium first deliverable has been received and is being reviewed. Mgt Com to meet tomorrow to receive feedback from agency in consideration of approving the deliverable and releasing the funds. - Map updates w Certified Folder Meeting adjourned at 11:48 am