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PRR26435 Email Batch 1
1 From:Pfarr, Chad Sent:Tuesday, August 11, 2026 8:35 AM To:Hugh Wilder Subject:RE: Your Verkada Order has shipped! Rad, thanks dude! From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Tuesday, August 11, 2026 8:34 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Fwd: Your Verkada Order has shipped! FYI - got it out the door. ---------- Forwarded message --------- From: Verkada <no-reply@command.verkada.com> Date: Mon, Aug 10, 2026 at 10:16 PM Subject: Your Verkada Order has shipped! To: <mariana@monarchconnected.com>, <mellswor@slocity.org> Cc: <hugh.wilder@verkada.com> Your order has shipped Your order was shipped on 2026-08-10. Here are the shipping details: Shipping carrier: UPS - GROUND Tracking number: 1ZC1D3840316951884,1ZC1D3840316951875 Shipped to: 2 CA-Municipality-San Luis Obispo Attn: Melissa Ellsworth 990 Palm St. San Luis Obispo CA 93401 United States Order information License Key - Capacity End Customer CA-Municipality-San Luis Obispo Order # V5S-AN8M-V942-V01 PO # 24263-VK Claim Order in Verkada Command Order details Item Qty. CH52-1TBE-HW-F Verkada CH52-E Outdoor Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant 2 GC31-E-HW Verkada GC31 Cellular Gateway, Outdoor 2 3 ACC-MNT-POLE-1 Verkada Pole Mount 2 LIC-CAM-MLT4-10Y-CAP-G Verkada 10-Year Four-Camera Multisensor License for Government, Capacity Increase 2 ACC-MNT-ARM-1 Verkada Arm Mount 2 ACC-MNT-PEND-1 Verkada Pendant Cap Mount 2 LIC-GC-10Y-CAP Verkada 10-Year Cellular Gateway License, Capacity Increase 2 For any questions about your order, contact your Verkada Sales Rep, email orders@verkada.com, or call our orders team at one of the regional support lines below. 4 Global Order Support Directory Americas: +1 (833) 885-8243 Europe: +44 20 3048 5600 Japan: +81 50-5497-7800 Legal Terms By using Verkada products, you accept, and agree to be bound by, the terms of the End User Agreement. Need Help? Contact Support © Copyright 2026 Verkada Inc. All rights reserved. Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 5 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Tuesday, August 11, 2026 8:34 AM To:Pfarr, Chad Subject:Fwd: Your Verkada Order has shipped! Attachments:order_serial_numbers.csv FYI - got it out the door. ---------- Forwarded message --------- From: Verkada <no-reply@command.verkada.com> Date: Mon, Aug 10, 2026 at 10:16 PM Subject: Your Verkada Order has shipped! To: <mariana@monarchconnected.com>, <mellswor@slocity.org> Cc: <hugh.wilder@verkada.com> To help protect your privacy, Microsoft Office prevented automatic download of Your order has shipped Your order was shipped on 2026-08-10. Here are the shipping details: Shipping carrier: UPS - GROUND Tracking number: 1ZC1D3840316951884,1ZC1D3840316951875 Shipped to: CA-Municipality-San Luis Obispo Attn: Melissa Ellsworth 990 Palm St. San Luis Obispo CA 93401 United States Order information 6 License Key - Capacity End Customer CA-Municipality-San Luis Obispo Order # V5S-AN8M-V942-V01 PO # 24263-VK Claim Order in Verkada Command Order details Item Qty. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada CH52-E Outdoor Multisensor Camera, 4x CH52-1TBE-HW-F Verkada CH52-E Outdoor Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant 2 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada GC31 Cellular Gateway, Outdoor GC31-E-HW Verkada GC31 Cellular Gateway, Outdoor 2 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada Pole Mount ACC-MNT-POLE-1 Verkada Pole Mount 2 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada 10-Year Four-Camera Multisensor License for LIC-CAM-MLT4-10Y-CAP-G Verkada 10-Year Four-Camera Multisensor License for Government, Capacity Increase 2 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada Arm Mount ACC-MNT-ARM-1 Verkada Arm Mount 2 7 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada Pendant Cap Mount ACC-MNT-PEND-1 Verkada Pendant Cap Mount 2 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada 10-Year C ellular Gateway License, Capacity In LIC-GC-10Y-CAP Verkada 10-Year Cellular Gateway License, Capacity Increase 2 For any questions about your order, contact your Verkada Sales Rep, email orders@verkada.com, or call our orders team at one of the regional support lines below. Global Order Support Directory Americas: +1 (833) 885-8243 Europe: +44 20 3048 5600 Japan: +81 50-5497-7800 Legal Terms By using Verkada products, you accept, and agree to be bound by, the terms of the End User Agreement. Need Help? Contact Support To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet. Verkada © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/verkada-one/2026/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here order_serial_numbers 20260811 SKU Description Serial Number CH52-1TBE-HW-F Verkada CH52-E Outdoor Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant 8 From:Verkada <no-reply@command.verkada.com> Sent:Tuesday, August 4, 2026 6:19 PM To:ANTHONY@monarchconnected.com; finance@monarchconnected.com; Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada Order has shipped! Attachments:order_serial_numbers.csv To help protect your privacy, Microsoft Office prevented automatic download of Your order has shipped Your order was shipped on 2026-08-04. Here are the shipping details: Shipping carrier: UPS - GROUND Tracking number: 1ZC1D3840316909948 Shipped to: CA-Municipality-San Luis Obispo CHAD PFARR 990 Palm St. San Luis Obispo CA 93401 United States Order information End Customer CA-Municipality-San Luis Obispo Order # V5S-SAKD-CW06-V02 PO # 24260-VK 9 Claim Order in Verkada Command Order details Item Qty. prevented automatic download of this picture from the Internet.Verkada Pole Mount ACC-MNT-POLE-1 Verkada Pole Mount 1 For any questions about your order, contact your Verkada Sales Rep, email orders@verkada.com, or call our orders team at one of the regional support lines below. Global Order Support Directory Americas: +1 (833) 885-8243 Europe: +44 20 3048 5600 Japan: +81 50-5497-7800 Legal Terms By using Verkada products, you accept, and agree to be bound by, the terms of the End User Agreement. Need Help? Contact Support To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. 10 From:Returns <returns@verkada.com> Sent:Thursday, July 30, 2026 12:01 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada Trial Invoice (Order #: V2T-2XRC-E1XC) To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada Trial Invoice (Order #: V2T - 2XRC-E1XC) Hi Chad, We hope you’re doing well. Your trial expired on Monday June 15, 2026 and is still outstanding. Your invoice for the outstanding products can be viewed below. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-2XRC-E1XC To purchase products, contact your account representative or purchase using your credit card here: View Invoice To return the hardware, generate a return label here: Return Products Outstanding Products 11 Model Description Serial Number / Trial License Key CH53-1TBE-HW Verkada CH53-E Outdoor Four-Camera Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention CP63-1TBE-HW- F Verkada CP63 Outdoor PTZ Camera, 4K, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant If you want to purchase the products via wire transfer or check, please make the payment via your preferred method (instructions below) and send payment notification to accounts- receivable@verkada.com. To view the amount, click here. Wire instructions (pay by FEDWIRE or ACH): SIL VLY BK SJ, 3003 Tasman Drive, Santa Clara, CA 95054 Routing: Account number: For credit of: Verkada Inc. SWIFT Code: Address: 406 E 3rd Ave, San Mateo CA 94401 By order of: Jane Doe, Invoice Number: P02938190 Please make checks payable to: Verkada Inc. For items sent via USPS Mail: Verkada Inc., Dept LA 24900, Pasadena CA 91185-4900 If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. 12 If you don’t either purchase or return the outstanding trial hardware products within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned hardware products (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. order_serial_numbers 20260804 SKU Description Serial Number 13 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Thursday, July 30, 2026 12:02 PM To:Pfarr, Chad Subject:Re: Your Verkada Trial Invoice (Order #: V2T-2XRC-E1XC) haha last one - order is going through - sorry On Thu, Jul 30, 2026 at 12:01 PM Returns <returns@verkada.com> wrote: To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada Trial Invoice (Order #: V2T-2XRC-E1XC) Hi Chad, We hope you’re doing well. Your trial expired on Monday June 15, 2026 and is still outstanding. Your invoice for the outstanding products can be viewed below. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-2XRC-E1XC To purchase products, contact your account representative or purchase using your credit card here: View Invoice To return the hardware, generate a return label here: Return Products Outstanding Products Model Description Serial Number / Trial License Key 14 CH53-1TBE-HW Verkada CH53-E Outdoor Four- Camera Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention CP63-1TBE-HW-F Verkada CP63 Outdoor PTZ Camera, 4K, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant If you want to purchase the products via wire transfer or check, please make the payment via your preferred method (instructions below) and send payment notification to accounts-receivable@verkada.com. To view the amount, click here. Wire instructions (pay by FEDWIRE or ACH): SIL VLY BK SJ, 3003 Tasman Drive, Santa Clara, CA 95054 Routing: Account number: For credit of: Verkada Inc. SWIFT Code: Address: 406 E 3rd Ave, San Mateo CA 94401 By order of: Jane Doe, Invoice Number: P02938190 Please make checks payable to: Verkada Inc. For items sent via USPS Mail: Verkada Inc., Dept LA 24900, Pasadena CA 91185-4900 If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial hardware products within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned hardware products (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada 15 © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/verkada-one/2026/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 16 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Wednesday, July 29, 2026 2:24 PM To:Pfarr, Chad Subject:Re: Camera quote No problem, Thank you! Just sent it over to Anthony at Monarch, by my calculations, they'll be a few thousand under 30k, but let's see what they have to be certain. On Wed, Jul 29, 2026 at 2:17 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Hey brother, Can we get this quoted please? For this one I have a 30k budget so I may need to adjust the license years depending on how this quotes out. Thanks dude! 2 – CH52-E-F, 30 days and 10 year license 2 – ACC-MNT-POLE-1 2 – ACC-MNT-ARM-1 2 – ACC-MNT-PEND-1 2 – GC31-E, 10 year license Chad Pfarr Police Lieutenant Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 slocity.org Stay connected with the City by signing up for e-notifications 17 This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 19 From:Pfarr, Chad Sent:Wednesday, July 29, 2026 1:22 PM To:Hugh Wilder Subject:RE: Trailer Cameras + Horn Quote Thanks. I’m also working on two other quotes I’ll need to get ordered in the very near future. Hoping to get those over to you this week. From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Wednesday, July 29, 2026 1:17 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Trailer Cameras + Horn Quote I'll have them do that now! On Wed, Jul 29, 2026 at 1:14 PM Pfarr, Chad <cpfarr@slocity.org> wrote: I can sign. Will they send over a link? Or did I miss it on the one that was already sent over? From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Wednesday, July 29, 2026 9:29 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Trailer Cameras + Horn Quote Okay thanks thats helpful. Will finance be the ones to sign the quote now too? On Tue, Jul 28, 2026 at 2:20 PM Pfarr, Chad <cpfarr@slocity.org> wrote: I did, thank you. Processed it earlier this morning so it should be over at finance now to get taken care of. We’re handling all Monarch billing moving forward so we don’t have problems again. From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Tuesday, July 28, 2026 12:48 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Trailer Cameras + Horn Quote 20 Hey Chad! Just wanted to make sure you received this since it came from me and not Monarch email like usual. Thanks! On Tue, Jul 21, 2026 at 8:37 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Also, here is the quote from Monarch. On Tue, Jul 21, 2026 at 8:36 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Hey Chad, Thanks man! Chicago was great - got to see the fam and the weather wasn't too bad. I just sent over the material to Anthony at Monarch and he responded right away so we should see something soon. On the other note, sorry to hear that. I don't have the ability to do much in that case, but I did let her manager know. I can see that they've been actively discussing in the past days with the PD there and Claudia + the govt./NCIC team is included so I hope its on a better track. On Tue, Jul 21, 2026 at 7:35 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Hey brother, hope your time out of town was good! Yes, that’s one of the reasons I reached out a couple weeks ago. I need to get those purchased. I’m also ready to move on several other cameras. Can you have Monarch send over the invoice for the trailer cameras and I’ll get a list together for the other stuff I need to get ordered? I also had a question about Los Gatos PD. I did a conference call with them a couple weeks back regarding them transitioning their City over to an all Verkada ecosystem. They’re also getting ready to absorb a neighboring city on a contract service to provide them with police services. They’ve been having a bit of trouble in getting information from who’s currently their sales rep. They have some high level policy questions that they’re trying to be proactive about after all the Flock drama the past six months. She’s been kind of stonewalling them and is trying to answer everything herself, but the questions they have are way abover her pay grade. They really like her on the sales side of things but she’s not very helpful on Verkada’s policy level questions and their Chief is about to move on if that problem doesn’t get fixed. I told my contact in Los Gatos I’d low key hit you up to see if the best fit for them or if you had any suggestions about how to move forward. Do you have any thoughts on who their Chief can reach out to for a meeting? From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Monday, July 20, 2026 9:44 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Trailer Cameras + Horn Quote 21 Hey Chad, Hope all is well man. Checking in on the expired trailer devices - are you guys ready to move on them? Thanks Hugh On Wed, Apr 22, 2026 at 3:40 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Rad, thanks man뱖뱗 Sent from my iPhone On Apr 22, 2026, at 1:58 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: Here it is! On Wed, Apr 22, 2026 at 1:37 PM Hugh Wilder <hugh.wilder@verkada.com> wrote: Just updated this quote and sent it to Monarch. They are typically the quickest to get back to me so I'm pretty confident we get it to you today On Wed, Apr 22, 2026 at 11:39 AM Pfarr, Chad <cpfarr@slocity.org> wrote: I had a bit of bad info. Apparently we don’t have the funds for these immediately available. We’re back to May to buy these. On the up side we have more money than originally planned so I need to add a second multi sensor and another 5 year gov license. Can you also have them include a second arm mount and a pole mount. I have all the other mounting stuff I need. 22 This is being funded by a grant and I have to have the purchase paperwork submitted by end of day tomorrow so I’m on a bit of a deadline if you can squeeze it in? Thanks man! From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Wednesday, April 15, 2026 8:12 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Trailer Cameras + Horn Quote Morning Chad, Attached is the quote you requested for the devices on the trailer. I'm not sure which mounts were used if it was some or all of them, but I included them here. Let me know if you have any questions Best, Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 <~WRD0001.jpg> Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 23 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here <San Luis Obispo 5Y (1).pdf> Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 24 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 52 From:VerkadaOne 2026 <verkadaone@verkada.com> Sent:Tuesday, July 28, 2026 10:22 AM To:Pfarr, Chad Subject:Early Bird Pricing Ends August 1. Miami Is Calling! To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. T-minus 5 days until Early Bird pricing disappears Hi Chad, The countdown is on. Early Bird pricing for VerkadaOne 2026, $999, ends August 1. After that, tickets launch into General Admission at $1,299, and that $300 window closes for good. This is more than a ticket. It's your seat at three days of the sessions, demos, and conversations shaping where physical security is headed, set against the Miami skyline at Fontainebleau Miami Beach. Here's what's waiting for you in Miami: 40+ sessions across seven tracks, from AI and privacy strategy to business leadership Hands-on demos straight from the teams building what's next Real-world playbooks from organizations solving the same challenges you are CPE-accredited courses: Earn credits toward CISSP, CPP, Security+ A final night celebration you don’t want to miss Register now for CPE Mark your calendar: The Big Reveal We're pulling back the curtain on our final night headliner, live! Date: Wednesday, August 5, 2026 53 Time: 10:00 AM PT Tune in to be the first to know who's taking the stage. We'll also walk through the full VerkadaOne experience, from keynotes and breakouts to product demos and networking, and share why now is the moment to lock in your seat before prices climb. Register now To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2026 Verkada. All rights reserved. 54 From:Matt Ashton <matta@portsanluis.com> Sent:Friday, July 24, 2026 9:52 AM To:Pfarr, Chad; Hugh Wilder Cc:Izzy Thompson Subject:RE: Verkada and San Luis Obispo Hey Chad, Yes, that would be awesome! I’m thinking sometime next week. What does your normal workday look like time- wise? From: Pfarr, Chad <cpfarr@slocity.org> Sent: Tuesday, July 21, 2026 2:45 PM To: Hugh Wilder <hugh.wilder@verkada.com> Cc: Matt Ashton <matta@portsanluis.com>; Izzy Thompson <izzy.thompson@verkada.com> Subject: Re: Verkada and San Luis Obispo What’s going on Matt, Let me know what works for you but I love getting out of the office and driving out to the port. I can bring a laptop and show you guys what we’ve been up to in SLO if it helps you guys out. Best, Chad On Jul 21, 2026, at 1:29 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: Hi Chad, My colleague Izzy (cc'ed) just met with Matt Ashton (cc'ed) over at the port in SLO and since Matt is exploring new camera systems, thought you two should meet! Matt, Chad has lead on the Verkada projects for the city and is our main point of contact. He opted to go with Verkada after exploring other options in the market. Whether you two would like to take the discussion offline is totally up to you - but leaning on someone like Chad for your needs at the Port should help shape the evaluation process for you, Matt. Best, Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 55 To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet. Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 56 From:Tyler from Verkada Gov Support <chat-support@verkada.com> Sent:Wednesday, July 22, 2026 1:09 PM To:Pfarr, Chad Subject:Re: Good morning. Over the weekend we got a hit on NCIC license plate .. To help protect your privacy, Microsoft Office prevented automatic downlo Hello Chad, We had our engineering team cross-check the data with CLEW for the license plate, which is what the alert database uses. The engineer found that the plate does show as a stolen vehicle on CLEW and verified that this is a correct alert and not a false positive. We're here to help Reply directly to this email or through our Messenger To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Verkada Gov Support 59 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Tuesday, July 21, 2026 8:37 AM To:Pfarr, Chad Subject:Re: Trailer Cameras + Horn Quote Attachments:SLO July Expansion.pdf Also, here is the quote from Monarch. On Tue, Jul 21, 2026 at 8:36 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Hey Chad, Thanks man! Chicago was great - got to see the fam and the weather wasn't too bad. I just sent over the material to Anthony at Monarch and he responded right away so we should see something soon. On the other note, sorry to hear that. I don't have the ability to do much in that case, but I did let her manager know. I can see that they've been actively discussing in the past days with the PD there and Claudia + the govt./NCIC team is included so I hope its on a better track. On Tue, Jul 21, 2026 at 7:35 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Hey brother, hope your time out of town was good! Yes, that’s one of the reasons I reached out a couple weeks ago. I need to get those purchased. I’m also ready to move on several other cameras. Can you have Monarch send over the invoice for the trailer cameras and I’ll get a list together for the other stuff I need to get ordered? I also had a question about Los Gatos PD. I did a conference call with them a couple weeks back regarding them transitioning their City over to an all Verkada ecosystem. They’re also getting ready to absorb a neighboring city on a contract service to provide them with police services. They’ve been having a bit of trouble in getting information from who’s currently their sales rep. They have some high level policy questions that they’re trying to be proactive about after all the Flock drama the past six months. She’s been kind of stonewalling them and is trying to answer everything herself, but the questions they have are way abover her pay grade. They really like her on the sales side of things but she’s not very helpful on Verkada’s policy level questions and their Chief is about to move on if that problem doesn’t get fixed. I told my contact in Los Gatos I’d low key hit you up to see if the best fit for them or if you had any suggestions about how to move forward. Do you have any thoughts on who their Chief can reach out to for a meeting? From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Monday, July 20, 2026 9:44 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Trailer Cameras + Horn Quote Hey Chad, 60 Hope all is well man. Checking in on the expired trailer devices - are you guys ready to move on them? Thanks Hugh On Wed, Apr 22, 2026 at 3:40 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Rad, thanks man뱖뱗 Sent from my iPhone On Apr 22, 2026, at 1:58 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: Here it is! On Wed, Apr 22, 2026 at 1:37 PM Hugh Wilder <hugh.wilder@verkada.com> wrote: Just updated this quote and sent it to Monarch. They are typically the quickest to get back to me so I'm pretty confident we get it to you today On Wed, Apr 22, 2026 at 11:39 AM Pfarr, Chad <cpfarr@slocity.org> wrote: I had a bit of bad info. Apparently we don’t have the funds for these immediately available. We’re back to May to buy these. On the up side we have more money than originally planned so I need to add a second multi sensor and another 5 year gov license. Can you also have them include a second arm mount and a pole mount. I have all the other mounting stuff I need. This is being funded by a grant and I have to have the purchase paperwork submitted by end of day tomorrow so I’m on a bit of a deadline if you can squeeze it in? Thanks man! 61 From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Wednesday, April 15, 2026 8:12 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Trailer Cameras + Horn Quote Morning Chad, Attached is the quote you requested for the devices on the trailer. I'm not sure which mounts were used if it was some or all of them, but I included them here. Let me know if you have any questions Best, Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 <~WRD0001.jpg> Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 62 <San Luis Obispo 5Y (1).pdf> Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/verkada-one/2026/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Suite 130-203 16321 Main St Suite 130 Chino, CA 91708 This order is a binding agreement between you and The ELD Experts LLC, dba Monarch. By placing this order, you hereby agree to Monarch's Terms of Sale, which are incorporated herein by reference, and can be found at https://monarchconnected.com/terms-conditions In the event of a conflict between this order and the Terms of Sale, the Terms of Sale shall control. Customer agrees that their use of and access to the Verkada products and services purchased hereunder are subject to Verkada's terms of service at https://legal.verkada.com/#eua Please confirm acceptance of this quote by signing below: Signature: ___________________________________ $15,502.76Grand Total $0.00Shipping and Handling $964.80Tax -$5,938.04Total Discount $20,476.00Subtotal 990 Palm St. San Luis Obispo, CA 93401 US Ship To City of San Luis ObispoCustomer Name 990 Palm St San Luis Obispo, California 93401 United States Bill To City of San Luis ObispoBill To Name 7/21/2026Created Date 60Term (Months) 00010452Quote Number anthony@monarchconnected.comEmail Anthony D'AmbrosioPrepared By Product Code Product Quantity MSRP Amount Final BZ11-HW Verkada BZ11 Horn Speaker 1.00 $799.00 $799.00 $567.29 LIC-BZ-5Y-CAP Verkada 5-Year Horn Speaker License, Capacity Increase 1.00 $899.00 $899.00 $638.29 LIC-CAM-5Y-CAP-G Verkada 5-Year Camera License for Government, Capacity Increase 3.00 $1,349.00 $4,047.00 $2,873.37 CP63-1TBE-HW-F Verkada CP63 Outdoor PTZ Camera, 5MP, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant 1.00 $5,999.00 $5,999.00 $4,259.29 CH53-1TBE-HW CH53-E Outdoor Four-Camera Multisensor Camera, 1TB, 30 Days Max 2.00 $3,899.00 $7,798.00 $5,536.58 ACC-MNT-HPEND-1 Four-Camera Multisensor Pendant Cap Mount 1.00 $159.00 $159.00 $112.89 ACC-MNT-ARM-1 Verkada Arm Mount 2.00 $129.00 $258.00 $183.18 ACC-MNT-XLARM-1 Verkada Large Arm Mount (PTZ)1.00 $189.00 $189.00 $134.19 ACC-MNT-PEND-1 Verkada Pendant Cap Mount 1.00 $79.00 $79.00 $56.09 ACC-MNT-POLE-1 Verkada Pole Mount 1.00 $249.00 $249.00 $176.79 Suite 130-203 16321 Main St Suite 130 Chino, CA 91708 This order is a binding agreement between you and The ELD Experts LLC, dba Monarch. By placing this order, you hereby agree to Monarch's Terms of Sale, which are incorporated herein by reference, and can be found at https://monarchconnected.com/terms-conditions In the event of a conflict between this order and the Terms of Sale, the Terms of Sale shall control. Customer agrees that their use of and access to the Verkada products and services purchased hereunder are subject to Verkada's terms of service at https://legal.verkada.com/#eua Print Name: __________________________________ Date: _______________________________________ 73 From:Returns <returns@verkada.com> Sent:Monday, July 20, 2026 12:04 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada trial is past due (Order #: V2T-XR9M-7C7D) To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial is past due (Order #: V2T-XR9M-7C7D) Hi Chad, As a friendly reminder, your trial ended on Monday July 6, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-XR9M-7C7D To purchase products, contact your account representative or purchase using your credit card here: Purchase Products To return the hardware, generate a return label here: Return Products Outstanding Products Model Description Serial Number / Trial License Key 74 BZ11-HW Verkada BZ11 Horn Speaker If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial hardware products within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned hardware products (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 77 From:Tony Grandlienard <tony.grandlienard@verkada.com> Sent:Monday, July 20, 2026 7:02 AM To:Pfarr, Chad Subject:[Live Webinar] Fragmented security? How Litchfield SD built a unified platform To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada Webinar: Modernizing School Safety Litchfield’s Journey to a Unified Security Platform To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.SchoolJulyLitchfield.png Join us for our upcoming webinar, Modernizing School Safety: Litchfield’s Journey to a Unified Security Platform on July 22, 2026, at 10:00 AM MT, featuring Thomas Foster-De-Oro (Director of Safety & Security) and Ruben Montoya (Director of IT) from Litchfield Elementary School District #79. Discover how this district of 10,000+ students modernized its infrastructure by replacing fragmented security systems with a single, cloud-managed platform. You will walk away with practical, real-world strategies on campus-wide deployment, change management, and how to unite IT and physical security to keep your schools safe and connected this year. Register Now To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2026 Verkada. All rights reserved. 78 From:Returns <returns@verkada.com> Sent:Wednesday, July 15, 2026 12:01 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada Trial Invoice (Order #: V2T-2XRC-E1XC) To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada Trial Invoice (Order #: V2T - 2XRC-E1XC) Hi Chad, We hope you’re doing well. Your trial expired on Monday June 15, 2026 and is still outstanding. Your invoice for the outstanding products can be viewed below. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-2XRC-E1XC To purchase products, contact your account representative or purchase using your credit card here: View Invoice To return the hardware, generate a return label here: Return Products Outstanding Products 79 Model Description Serial Number / Trial License Key CH53-1TBE-HW Verkada CH53-E Outdoor Four-Camera Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention CP63-1TBE-HW- F Verkada CP63 Outdoor PTZ Camera, 4K, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant If you want to purchase the products via wire transfer or check, please make the payment via your preferred method (instructions below) and send payment notification to accounts- receivable@verkada.com. To view the amount, click here. Wire instructions (pay by FEDWIRE or ACH): SIL VLY BK SJ, 3003 Tasman Drive, Santa Clara, CA 95054 Routing: Account number: For credit of: Verkada Inc. SWIFT Code: Address: 406 E 3rd Ave, San Mateo CA 94401 By order of: Jane Doe, Invoice Number: P02938190 Please make checks payable to: Verkada Inc. For items sent via USPS Mail: Verkada Inc., Dept LA 24900, Pasadena CA 91185-4900 If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. 80 If you don’t either purchase or return the outstanding trial hardware products within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned hardware products (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 81 From:Verkada Team <team@verkada.com> Sent:Wednesday, July 15, 2026 9:03 AM To:Pfarr, Chad Subject:See what's new at Verkada: July 2026 edition July 15, 2026 Hey Chad, Welcome back to What's New at Verkada – your monthly roundup of product news, must-see webinars, impactful customer stories, and more. What's New at Verkada Tune into Verkada Training Center, live or on-demand Join us every month for live tutorials on how to navigate Command, set up your Verkada products, and get the most out of our features. We currently have sessions running monthly for Command basics and video security, and we will be expanding to all product lines in the coming months. You can also access our on-demand training videos on Verkada’s YouTube channel anytime. Join live training Watch on-demand 82 Verkada completes trio of government security certifications Continuing the momentum from our FedRAMP® Moderate Authorization, Verkada has now achieved GovRAMP Moderate Authorization and TX-RAMP Level 2 Certification. Together, these certifications help simplify procurement and give federal, state, and local agencies greater confidence in using Verkada to protect people, facilities, and critical infrastructure. Learn more Earn CPE credits at VerkadaOne 83 Build practical expertise in modern physical security while earning continuing professional education credits toward certifications including CISSP, CPP, Security+, and more. CPE sessions are included with your VerkadaOne registration, with 1.0 credit available per eligible session. Explore the full session lineup for September 16–18 at the Fontainebleau Miami Beach, and register by August 1 to secure Early Bird pricing at $999. Learn more Customer spotlight How AI-powered deterrence helps stop crime at powersports dealerships At Del Amo Motorsports, after-hours threats can unfold in minutes. See how the dealership group uses AI-powered deterrence to warn intruders in real time, protect high-value outdoor inventory, and escalate incidents before they turn into costly losses. Learn more How a multi-site retailer prevented over 20 break-ins in one year Wilson’s NAPA Auto Parts was tired of discovering break-ins after the damage was done. Learn how video-verified alarms and camera-based detection helped the retailer stop more than 20 break-ins, support five arrests, and protect 20 locations in its first year with Verkada. Learn more Upcoming webinars 84 Healthcare's hardest investigations: staff safety, patient safety, drug diversion July 20th at 10am PT Register now Deployment deep dive & stakeholder strategy for cloud physical security July 23rd at 10am PT Register now AI in physical security: what 2,700 leaders say is delivering now July 30th at 10am PT Watch now Tip of the month Strengthen Command security with SSO and SCIM Protect your Verkada Command organization with stronger authentication and streamlined user management. This quick training walks through setting up two-factor authentication, single sign- on (SSO), and SCIM provisioning to help secure access and simplify onboarding. Watch now Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2025 Verkada. All rights reserved. 85 From:Monarch Finance <finance@monarchconnected.com> Sent:Wednesday, July 8, 2026 11:30 AM To:Pfarr, Chad Cc:Monarch Connected; anthony@monarchconnected.com; Hugh Wilder Subject:Re: Verkada City of San Luis Obispo invoice is past due Hello Chad, Can you please provide the address the check was mailed to? Thank you. Finance Team ______________________________ Monarch Office | 415-326-3592 Email | finance@monarchconnected.com Follow us on LinkedIn To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. CONFIDENTIAL: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this email. Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. On Wed, Jul 8, 2026 at 2:23 PM Pfarr, Chad <cpfarr@slocity.org> wrote: On our end I show that the check for this invoice was mailed on 6/24/26 using check # Can you double check to confirm its been received please? Sorry about the confusion on this one. We have spoken internally about the difficulties on this invoice and determined that our department will be handling ALL future invoices instead of letting other departments in the City when cameras are not directly purchased out of PD accounts. That should prevent another instance of this happening. Best, Chad From: Monarch Finance <finance@monarchconnected.com> Sent: Tuesday, July 7, 2026 3:53 PM 86 To: Pfarr, Chad <cpfarr@slocity.org> Cc: Monarch Connected <orders@monarchconnected.com>; anthony@monarchconnected.com Subject: Re: Verkada City of San Luis Obispo invoice is past due Hello Chad, We have not heard back from you, and the account is now past due. We understand there was a delay; however, it has been over a month since your last update, and we have still not received payment. Please contact us as soon as possible with an update on the payment status. We would appreciate your prompt attention to this matter to avoid any further impact on the account. Thank you, and we look forward to hearing from you. Finance Team ______________________________ Monarch Office | 415-326-3592 Email | finance@monarchconnected.com Follow us on LinkedIn CONFIDENTIAL: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this email. Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. On Thu, Jun 25, 2026 at 7:12 PM Monarch Finance <finance@monarchconnected.com> wrote: Hello Chad, 87 We are following up since it's been over a week, and payment has still not been received. Could you please provide an update on the payment status and let us know when we can expect it? We would appreciate your prompt response. Thank you. Finance Team ______________________________ Monarch Office | 415-326-3592 Email | finance@monarchconnected.com Follow us on LinkedIn CONFIDENTIAL: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this email. Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. On Wed, Jun 3, 2026 at 3:11 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Good afternoon all, This purchase was done for a different department in the City but the devices will be managed by the PD. When they went to get their authorization they failed to use the single source memorandum that PD uses for all our purchases through you. Because of this they ended up with a delayed approval process to pay the invoice. I spoke with them earlier today and the approval is working its way through but it will probably be another week. Sorry for the delay. 88 Let me know if you have any questions, Chad From: Monarch Connected <orders@monarchconnected.com> Sent: Wednesday, June 3, 2026 10:40 AM To: Pfarr, Chad <cpfarr@slocity.org> Cc: finance@monarchconnected.com; anthony@monarchconnected.com Subject: Re: Verkada City of San Luis Obispo invoice is past due Hello Chad, I wanted to follow up on the invoice we sent over for City of San Luis Obispo. Our records show the $16,890.86 balance was due on May 27, 2026 and is now past due. You can pay online here: Pay here If payment has already been sent, please disregard this message and let us know the payment method so we can reconcile on our end. Thanks, The Monarch Connected Team 89 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Wednesday, July 8, 2026 11:23 AM To:Pfarr, Chad Subject:OOO - Hugh Wilder RE: Verkada City of San Luis Obispo invoice is past due Hello, Thank you for your message. I am out of the office with limited access to email. I look forward to responding to you on Monday the 13th. For urgent matters please reach out to my manager, Matt Pelos (matt.pelos@verkada.com) Best, Hugh Wilder -- Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/verkada- one/2026/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 96 From:Returns <returns@verkada.com> Sent:Tuesday, July 7, 2026 12:01 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada trial has expired (Order #: V2T-XR9M-7C7D) To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial has expired (Order #: V2T-XR9M-7C7D) Hi Chad, We hope you’ve enjoyed your trial experience with Verkada! This is a notification that your free trial expired on Monday July 6, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-XR9M-7C7D To purchase products, contact your account representative or purchase using your credit card here: Purchase Products To return the hardware, generate a return label here: Return Products Outstanding Products 97 Model Description Serial Number / Trial License Key BZ11-HW Verkada BZ11 Horn Speaker If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial hardware products within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned hardware products. Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 98 From:Returns <returns@verkada.com> Sent:Friday, July 3, 2026 12:00 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada trial expires in 3 days (Order #: V2T-XR9M-7C7D) To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial expires in 3 days (Order #: V2T-XR9M-7C7D) Hi Chad, Your Verkada trial is expiring on Monday July 6, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-XR9M-7C7D To purchase products, contact your account representative or purchase using your credit card here: Purchase Products To return the hardware, generate a return label here: Return Products Outstanding Products Model Description Serial Number / Trial License Key 99 BZ11-HW Verkada BZ11 Horn Speaker If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial hardware products within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned hardware products. Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 100 From:VerkadaOne 2026 <verkadaone@verkada.com> Sent:Thursday, July 2, 2026 8:02 AM To:Pfarr, Chad Subject:Be the first to know: VerkadaOne's biggest announcement yet + a look at 40+ sessions To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. VerkadaOne 2026: The Big Reveal Hi Chad, Join us for an exclusive live webinar where we reveal the headline entertainment for VerkadaOne 2026! Date: Tuesday, July 21, 2026 Time: 10:00 AM PT During this live session, you will: Be the first to hear our exclusive entertainment announcement Explore the complete VerkadaOne attendee experience, from keynotes and breakouts to the Attendee Hub, product demos, and networking Learn how customers and partners can make the most of their time in Miami Get the latest event updates and find out why now is the best time to register before prices increase Register Now The breakout sessions are live. VerkadaOne 2026 is the AI Physical Security Conference, built for security leaders, IT teams, and practitioners who need to know what is happening next in AI-driven physical security and how to act on it. This year's program spans 7 tracks and 40+ sessions, from deep technical dives with Verkada's engineering team to boardroom-ready business cases, real-world case studies, and CPE-accredited courses. 101 Here is a preview of what is on the agenda: Agentic Protection: How AI is transforming after-hours site security, and what it means for your operations $112 Billion in Shrink: What AI-powered loss prevention is actually doing about retail theft at scale No Door Left Behind: The future of wireless access control across every door in your organization Executive Protection in the Doxxing Era: How threat actors are exploiting online exposure to reach executives at home 500 Sites, One Dashboard: What enterprise-scale centralized security actually looks like in practice Getting C-Suite Buy-In: The frameworks that consistently move the budget needle for security investment Healthcare Workers and Workplace Violence: What integrated technology is doing to protect staff in high-risk environments CPE-accredited courses: Earn credits toward CISSP, CPP, Security+, and more View all sessions and build your agenda here. Sign up for CPE To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2026 Verkada. All rights reserved. 102 From:Returns <returns@verkada.com> Sent:Monday, June 29, 2026 12:03 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada trial is past due (Order #: V2T-2XRC-E1XC) To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial is past due (Order #: V2T-2XRC-E1XC) Hi Chad, As a friendly reminder, your trial ended on Monday June 15, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-2XRC-E1XC To purchase products, contact your account representative or purchase using your credit card here: Purchase Products To return the hardware, generate a return label here: Return Products Outstanding Products Model Description Serial Number / Trial License Key 103 CH53-1TBE-HW Verkada CH53-E Outdoor Four-Camera Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention CP63-1TBE-HW- F Verkada CP63 Outdoor PTZ Camera, 4K, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial hardware products within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned hardware products (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 104 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Monday, June 29, 2026 9:43 AM To:Ellsworth, Melissa Cc:Pfarr, Chad Subject:Re: Invoice for Verkada Cameras So helpful, thank you for checking on this for us Melissa! Have a great 4th! On Mon, Jun 29, 2026 at 9:34 AM Ellsworth, Melissa <mellswor@slocity.org> wrote: Hi Hugh, Thanks for reaching out. Another department processed this order and unfortunately, they ran into some challenges; however, I just checked our finance system and looks like the check was created and sent on 6/24/26. If payment is not received by next week, please reach out again. Thank you! Melissa 105 From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Monday, June 29, 2026 8:45 AM To: Ellsworth, Melissa <mellswor@slocity.org> Cc: Pfarr, Chad <cpfarr@slocity.org> Subject: Invoice for Verkada Cameras Hi Melissa, Hope all has been well. My partner, Monarch Connected, mentioned they hadn't received payment for the invoice attached and so I just wanted to make sure you were aware? Or, if this invoice would fall to a different department, could you let me know? Thanks! Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/ verkada-one/2026/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 108 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Monday, June 29, 2026 8:45 AM To:Ellsworth, Melissa Cc:Pfarr, Chad Subject:Invoice for Verkada Cameras Attachments:invoice-C9KWKE7Y-0001 San Luis Obispo (1).pdf Hi Melissa, Hope all has been well. My partner, Monarch Connected, mentioned they hadn't received payment for the invoice attached and so I just wanted to make sure you were aware? Or, if this invoice would fall to a different department, could you let me know? Thanks! Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/verkada-one/2026/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Page 1 of 2 Invoice Invoice number C9KWKE7Y 0001 Date of issue April 28, 2026 Date due April 28, 2026 Monarch 1640 Clay Street Unit #203 San Francisco, California 94109 United States 1 415 964 3697 Bill to City of San Luis Obispo cpfarr@slocity.org $16,890.86 USD due April 28, 2026 Pay online Invoice for SLO 3 Cam Solar Addon) 5YR Description Qty Unit price Amount CR63 E Outdoor Remote Camera, 512GB, 30 Days Max CR63 512E HW 3 $3,499.00 $10,497.00 Verkada Solar Panel Pole Mount ACC MNT SOLP 1 3 $499.00 $1,497.00 100 Watt Solar Panel ACC SOLP 100W 1| 3 $269.00 $807.00 Verkada AC/DC Power Adapter for G Series, 54V, Indoor, Nor th America Type B Plug ACC ADAP 54V NA 3 $89.00 $267.00 430Wh Backup Battery ACC BAT 430WH E 1 3 $1,399.00 $4,197.00 Verkada 5 Year Camera License for Government, Capacity Increase LIC CAM 5Y CAP G 3 $1,499.00 $4,497.00 Discount 1 $6,528.60 $6,528.60 Sales Tax 1 $1,057.46 $1,057.46 Shipping 1 $600.00 $600.00 Subtotal $16,890.86 Total $16,890.86 Amount due $16,890.86 USD Page 2 of 2 109 From:Verkada Product Updates <team@verkada.com> Sent:Thursday, June 18, 2026 9:03 AM To:Pfarr, Chad Subject:See what's new at Verkada: June 2026 edition To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada June 18, 2026 Hey Chad, Welcome back to What's New at Verkada – your monthly roundup of recent product news, impactful customer stories, must-see webinars, and more. What's New at Verkada Verkada is now FedRAMP® Authorized at the Moderate impact level To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.FedRamp_Moderate_Header_600x288 copy_SLED 1.png Verkada Command, hosted in AWS GovCloud, has achieved FedRAMP® Authorized status at the Moderate impact level — otherwise known as FedRAMP Moderate Certified. For federal agencies and government contractors, this means a more trusted path to stronger facility security, real-time visibility, and simpler operations — supported by zero trust principles and safeguards like continuous monitoring, encryption, audit logs, MFA, and role-based permissions. Learn more The human side of security: Mike Evanoff on executive protection To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.mike - vantage points.jpg In this episode, Verkada’s Global Chief Security Officer (CSO) and Strategic Advisor Michael Evanoff reflects on his four-decade career in executive protection, diplomatic security, and global risk — sharing behind-the-scenes stories from post-9/11 110 Islamabad, the capture of Khalid Sheikh Mohammed, and protecting world leaders such as Princess Diana and Condoleezza Rice. Learn more Nominate a Safety Champion in your community To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.safety champions.png The 2026 Verkada Safety Champion Awards celebrate the extraordinary work security leaders do every day to keep people and places safe. Too often, the people protecting our schools, workplaces, and communities go unrecognized — and we need your help to change that. Now through June 30, 2026 , you can nominate a Safety Champion in your community across three categories: Impact Award Recognizes an individual who has made a positive, tangible impact on the safety and security of their organization and/or community. The honoree will be celebrated at VerkadaOne and receive a $15,000 monetary prize. AI Transformation Award Recognizes a Verkada customer who has used AI-powered technology in a novel way to enhance safety or operational efficiency within their organization and/or community. The honoree will be celebrated at VerkadaOne and receive a $10,000 monetary prize. School Safety Excellence Award Recognizes a school or university using Verkada that has spearheaded comprehensive safety initiatives to proactively address security challenges, emergency preparedness, and student wellbeing. The honoree will be celebrated at VerkadaOne and receive $50,000 in Verkada products for their organization or a charitable organization of their choosing. Submit a nomination Customer Spotlight To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.dolphins new.png Inside the Miami Dolphins’ unified approach to Stadium Safety To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.kahala nui - new.png Kāhala Nui builds a safer, keyless senior living community with Verkada 111 From quiet weekdays to high-pressure game days, Hard Rock Stadium needs security operations that can move fast. See how the Miami Dolphins are using Verkada to unify core workflows, improve event-day visibility, and help teams investigate and respond faster across one of sports and entertainment’s most dynamic venues. Learn more At this Hawaiʻi life plan community, resident safety is closely tied to dignity, care, and peace of mind. See how the team is using Verkada to replace manual keys, connect access and video workflows, speed investigations from hours to seconds, and avoid an estimated $1.2 million in infrastructure costs. Learn more New & Upcoming Webinars To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.parking lot security.png AI-Powered Parking Lot Security: How Terawatt Protects Charging Sites Jun 23rd at 10am/PT Register now To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.live training video.png Live Training Center: Video Security Jul 1st at 10am/PT Register now To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.healthcare_safety 3.png Unifying Healthcare's Clinical and Security Teams Before the Next Incident Jul 9th at 10am/PT Register now Tip of the Day Respond faster to fighting, falls, and fence-climbing with AI-powered alerts Get notified when critical events happen, including slip-and-fall incidents, fighting, fence-climbing, crowds, license plates of interest, offline devices, and custom alerts created with everyday language. For slip-and-fall events, Verkada can automatically archive footage and generate AI-powered summaries to To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.slip and fall AI alerts.png 112 quickly preserve evidence and document what happened. Watch now To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2025 Verkada. All rights reserved. 113 From:experience@verkada.com on behalf of Landon Smith <experience@verkada.com> Sent:Wednesday, June 17, 2026 1:03 AM To:Pfarr, Chad Subject:Chad, how was your purchase with Verkada? Hi Chad, Thank you again for using Verkada! Do you have 2 minutes by chance? Even if it's during a coffee/lunch break, we'd be grateful for your input (good or bad -- we can take it): Take the Survey Sincerely, Landon -- Landon Smith Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails or review our privacy policy please click here. Any information provided by you in response to this survey is subject to Verkada's Privacy Policy. Use of Verkada Products is subject to the terms of the End User Agreement © Copyright 2026 Verkada Inc. All rights reserved. 114 From:Returns <returns@verkada.com> Sent:Tuesday, June 16, 2026 12:02 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada trial has expired (Order #: V2T-2XRC-E1XC) To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial has expired (Order #: V2T-2XRC-E1XC) Hi Chad, We hope you’ve enjoyed your trial experience with Verkada! This is a notification that your free trial expired on Monday June 15, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-2XRC-E1XC To purchase products, contact your account representative or purchase using your credit card here: Purchase Products To return the hardware, generate a return label here: Return Products Outstanding Products 115 Model Description Serial Number / Trial License Key CH53-1TBE-HW Verkada CH53-E Outdoor Four-Camera Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention CP63-1TBE-HW- F Verkada CP63 Outdoor PTZ Camera, 4K, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial hardware products within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned hardware products. Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 116 From:Returns <returns@verkada.com> Sent:Friday, June 12, 2026 12:00 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada trial expires in 3 days (Order #: V2T-2XRC-E1XC) To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial expires in 3 days (Order #: V2T-2XRC-E1XC) Hi Chad, Your Verkada trial is expiring on Monday June 15, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-2XRC-E1XC To purchase products, contact your account representative or purchase using your credit card here: Purchase Products To return the hardware, generate a return label here: Return Products Outstanding Products Model Description Serial Number / Trial License Key 117 CH53-1TBE-HW Verkada CH53-E Outdoor Four-Camera Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention CP63-1TBE-HW- F Verkada CP63 Outdoor PTZ Camera, 4K, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial hardware products within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned hardware products. Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 118 From:VerkadaOne 2026 <verkadaone@verkada.com> Sent:Friday, June 12, 2026 8:12 AM To:Pfarr, Chad Subject:Chad, the VerkadaOne webinar is next week! To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Get ready! Your VerkadaOne 2026 sneak peak is next week. Hi Chad, This is a reminder that the VerkadaOne 2026 tracks preview webinar takes place next Tuesday at 10:00 AM PT. During this live session, you’ll get: A preview of the tracks and sessions coming to VerkadaOne 2026 this September An overview of Technical Innovation, AI & Privacy, Business Leadership, Enterprise Security, and Public Sector Safety An overview of CPE credit opportunities at the event A look at the Partner Track and what it offers for channel partners and resellers Whether you’ve attended VerkadaOne before or are considering it for the first time, this session will show you why it’s the most valuable event in physical security technology. Bonus: All webinar attendees will receive 20% off their VerkadaOne 2026 ticket. Register Now To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2026 Verkada. All rights reserved. 119 From:experience@verkada.com on behalf of Landon Smith <experience@verkada.com> Sent:Wednesday, June 10, 2026 1:03 AM To:Pfarr, Chad Subject:Chad, how was your purchase with Verkada? Hi Chad, We are always striving to improve our products, processes and services – and we need your help. We'd appreciate it if you could take a minute to fill out a quick survey regarding your recent purchase. Take the Survey It's only a handful of questions to help us provide a better experience. Your insight is much appreciated! Sincerely, Landon -- Landon Smith Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails or review our privacy policy please click here. Any information provided by you in response to this survey is subject to Verkada's Privacy Policy. Use of Verkada Products is subject to the terms of the End User Agreement © Copyright 2026 Verkada Inc. All rights reserved. 120 From:VerkadaOne 2026 <verkadaone@verkada.com> Sent:Friday, May 29, 2026 9:14 AM To:Pfarr, Chad Subject:Chad, your exclusive preview of VerkadaOne 2026 tracks is here To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. VerkadaOne 2026 is coming this September, and we’re giving you an exclusive early look. Hi Chad, On June 16, join us for a live webinar that previews all six breakout tracks coming to VerkadaOne 2026. See what’s on the agenda and find out why this is the event you’ll want to attend. In this session, you’ll get: A preview of all six breakout tracks coming to VerkadaOne 2026 An overview of Technical Innovation, AI & Privacy Strategies, Business Leadership & Continuity, Enterprise Security & Operations, and Community & Public Sector Safety An overview of CPE credit opportunities at the event Ticket pricing, what’s included, and how to save 20% Date: June 16, 2026 Time: 10:00 AM PT Bonus: All webinar attendees will receive 20% off their VerkadaOne 2026 ticket. Register Now To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2026 Verkada. All rights reserved. 121 From:Julia at Verkada <julia.chi@verkada.com> Sent:Friday, May 29, 2026 8:02 AM To:Pfarr, Chad Subject:Upcoming Webinar |Inside the Security Mindset (June 4) To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada Upcoming Webinar Inside the Security Mindset: Risk Analysis Tips for Security Leaders To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.security -tips.png Join Deb Lieberman, an Evolutionary Psychologist and University of Miami professor, and Michael Evanoff, Verkada CSO, for a thought-provoking discussion on the science of human threat detection and the evolving role of AI in modern security operations. Drawing from evolutionary psychology, real-world security leadership, and emerging AI capabilities, this session will explore how humans assess danger, why organizations miss critical warning signs, and how intelligent security systems can help improve response accuracy. Register Now To help protect your privacy, Microsoft Office prevent ed automatic download of this To help protect your privacy, Microsoft Office prevent ed automatic download of this To help protect your privacy, Microsoft Office prevent ed automatic download of this To help protect your privacy, Microsoft Office prevent ed automatic download of this To help protect your privacy, Microsoft Office prevent ed automatic download of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2026 Verkada. All rights reserved. 122 From:experience@verkada.com on behalf of Landon Smith <experience@verkada.com> Sent:Tuesday, May 26, 2026 1:03 AM To:Pfarr, Chad Subject:Chad, how was your purchase with Verkada? Hi Chad, Thank you again for using Verkada! Do you have 2 minutes by chance? Even if it's during a coffee/lunch break, we'd be grateful for your input (good or bad -- we can take it): Take the Survey Sincerely, Landon -- Landon Smith Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails or review our privacy policy please click here. Any information provided by you in response to this survey is subject to Verkada's Privacy Policy. Use of Verkada Products is subject to the terms of the End User Agreement © Copyright 2026 Verkada Inc. All rights reserved. 123 From:experience@verkada.com on behalf of Landon Smith <experience@verkada.com> Sent:Monday, May 18, 2026 1:03 AM To:Pfarr, Chad Subject:Chad, how was your purchase with Verkada? Hi Chad, We are always striving to improve our products, processes and services – and we need your help. We'd appreciate it if you could take a minute to fill out a quick survey regarding your recent purchase. Take the Survey It's only a handful of questions to help us provide a better experience. Your insight is much appreciated! Sincerely, Landon -- Landon Smith Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails or review our privacy policy please click here. Any information provided by you in response to this survey is subject to Verkada's Privacy Policy. Use of Verkada Products is subject to the terms of the End User Agreement © Copyright 2026 Verkada Inc. All rights reserved. 126 From:Verkada Technical Support <support@verkada.com> Sent:Friday, May 15, 2026 7:50 AM To:Pfarr, Chad Subject:Verkada Case 00762124: Gov | Alerts | Notifications when list disabled thread:: : Hello Chad, Sounds good! I will go ahead and close this case for now. If anything comes up, please don't hesitate to reach back out! Hope you have a great rest of your Friday and weekend! Kind regards, Blake Janowicz Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 127 From:Pfarr, Chad Sent:Thursday, May 14, 2026 1:35 PM To:Hugh Wilder Subject:RE: Your Verkada trial expires in 3 days Thanks man! From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Thursday, May 14, 2026 12:04 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Your Verkada trial expires in 3 days extended On Thu, May 14, 2026 at 12:00 PM Returns <returns@verkada.com> wrote: Your Verkada trial expires in 3 days Hi Chad, Your Verkada trial is expiring on Sunday May 17, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-2XRC-E1XC To purchase units, contact your account representative or purchase using your credit card here: Purchase Units 128 To return the units, generate a return label here: Return Units Outstanding Units Item Quantity CP63-1TBE-HW-F Verkada CP63 Outdoor PTZ Camera, 4K, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant Serial Number(s): CH53-1TBE-HW Verkada CH53-E Outdoor Four-Camera Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention Serial Number(s): If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial units within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned units (or if no valid credit card is on file, send you to collections). Need Help? Contact Support © Copyright 2026 Verkada Inc. All rights reserved. 129 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 130 From:Returns <returns@verkada.com> Sent:Thursday, May 14, 2026 12:00 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada trial expires in 3 days To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial expires in 3 days Hi Chad, Your Verkada trial is expiring on Sunday May 17, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-2XRC-E1XC To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units Outstanding Units Item Quantity 131 CP63-1TBE-HW-F Verkada CP63 Outdoor PTZ Camera, 4K, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant Serial Number(s): CH53-1TBE-HW Verkada CH53-E Outdoor Four- Camera Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention Serial Number(s): If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial units within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned units (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 134 From:Pfarr, Chad Sent:Wednesday, May 13, 2026 4:31 PM To:Verkada Technical Support Subject:RE: Verkada Case 00762124: Gov | Alerts | Notifications when list disabled thread:: : That’s awesome Blake, thank you! Yep, I’ll keep an eye on it. From: Verkada Technical Support <support@verkada.com> Sent: Wednesday, May 13, 2026 3:09 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Verkada Case 00762124: Gov | Alerts | Notifications when list disabled thread:: : Hello Chad, The Engineering team has pushed a fix! Can you monitor the alert for the rest of today and tomorrow and see if you see improved behavior? Please let me know! Kind regards, Blake Janowicz Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : 136 From:Verkada Product Updates <team@verkada.com> Sent:Thursday, May 7, 2026 12:37 PM To:Pfarr, Chad Subject:What's New at Verkada: May 2026 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada May 7, 2026 Try the latest advanced alert Know when expected activity stops with inactivity detection To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Inactivity Detection.png Get notified if a guard hasn't been seen patrolling an area in a while, if a receptionist desk is unattended, or if a retail store is empty when it should be open and staffed. Learn more To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.new bullet.png The new bullet series is here The third-generation bullet camera lineup supports Verkada’s most advanced analytics, improved image quality, and streamlined installation. In addition, new optional attachments enable even better low-light and nighttime performance. Learn more To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Emergency Response.png Broaden emergency response support Define and activate a broader range of emergency scenarios in Command, modeled after the Standard Response 137 Protocol from the “I Love U Guys” Foundation. Learn more To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Alarm Coverage (1).png Expand alarm coverage with new camera triggers Add vehicle line-crossing triggers, and extend line-crossing and loitering triggers to third-party cameras through Command Connector. Learn more To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Site Roles.png Tailor access with custom site roles Create custom site roles for Video Security and Workplace with granular permissions, making it easier to manage users and reduce over-permissioning in Command. Learn more To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.AC43 Meet the AC43 and AC43-G Our new four-door controllers feature redesigned circuitry, integrated LTE backup, and more — with the AC43-G built for government-grade deployments. Learn more Introducing Live Training Center Starting in June, join us every month for live tutorials on how to navigate Command, set up your Verkada products, and get the most out of our features. In the meantime, don't miss our on-demand training videos on the Verkada YouTube channel. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.verkada-training-center-youtube.png 138 Learn more Recent features and updates Additional releases As always, automatic software and firmware updates are included with all of your software licenses, providing you with the latest features and enhancements. Effective June 5th, we will be increasing the prices across a number of our hardware and software products. Read more › Video Security A revamped video player experience in the Command mobile app improves the playback, scrubbing, and evidence review experience. Users can also now star specific sites on the Command mobile app, which will appear at the top of the list of all camera sites. Command Connector users can now update IP addresses for existing channels to better support network migrations. Access Control The new EV3 Multi-Technology card combines encrypted and proximity technologies in one badge to ease system transitions and support door and non-door use cases. Read more › Organizations can now receive disconnection alerts for locks and hubs, customize wireless lock polling frequency, and use static credential caching to maintain door access during lock connectivity loss. The AF64 Access Station Pro is now available for purchase in the U.S., Canada, the U.K., the EU, Australia, New Zealand, Japan, Singapore, and Thailand. Read more › Intercom Configure device-level permissions for audio and video streaming, along with custom data retention settings. Read more › Zoom Phone Interop certification unlocks Zoom support for secure SIP calling through Verkada intercoms. Workplace Guest for Healthcare now helps streamline patient check-ins with age-specific workflows, automatic translation, and biometric deny-list matching. Read more › Verkada Guest now supports custom document fields — including logos, initials, and visitor- entered text — to help organizations tailor digital agreements and capture additional visitor information during check-in. Read more › Connectivity Organizations can now use GW31-E Outdoor Wi-Fi Gateways together for point-to-point and point-to-multipoint deployments, eliminating the need for third-party access points and enabling end-to-end Verkada perimeter security deployments. Read more › 139 See all updates To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.v1 miami v2.png Start planning your September Three days. Dozens of sessions. One unforgettable experience. From keynotes and product reveals to hands-on labs and breakout sessions, explore everything VerkadaOne Miami has in store and start planning your experience. View the agenda To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada About Subscriptions Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here © Copyright 2026 Verkada. All rights reserved. 140 From:Pfarr, Chad Sent:Wednesday, May 6, 2026 12:54 PM To:Hugh Wilder Subject:RE: Your Verkada trial expires in 3 days Thank you sir! From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Wednesday, May 6, 2026 12:12 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Your Verkada trial expires in 3 days Will extend Sent from my iPhone On May 6, 2026, at 12:01 PM, Returns <returns@verkada.com> wrote: Your Verkada trial expires in 3 days Hi Chad, Your Verkada trial is expiring on Saturday May 9, 2026. Please contact your account representative, Hugh Wilder, with any questions. 141 Order # V2T-XR9M-7C7D To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units Outstanding Units Item Quantity BZ11-HW Verkada BZ11 Horn Speaker Serial Number(s): If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial units within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned units (or if no valid credit card is on file, send you to collections). Need Help? Contact Support 142 © Copyright 2026 Verkada Inc. All rights reserved. Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 147 From:Brenda at Verkada <bren.mendoza@verkada.com> Sent:Wednesday, May 6, 2026 7:03 AM To:Pfarr, Chad Subject:Chad, See What's New at Verkada Hi Chad, We’re hosƟng a session on What’s New at Verkada where we’ll walk through our latest product updates and how global organizaƟons are evolving physical security strategies with AI. You can register here: hƩps://url.us.m.mimecastprotect.com/s/W6NFCo2nYZi7DxNc1fJUpTvZ_?domain=verkada.com Tune in to learn about: - New announcements and features across Verkada products - How organizaƟons are using these updates to be proacƟve about security - Have quesƟons answered in a live chat Q&A with our product team If you can’t aƩend live, all sign-ups will receive a link to the recording aŌerward. I hope to see you there! Best, Brenda Mendoza Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click: hƩps://url.us.m.mimecastprotect.com/s/89w8CpYogZtj9XrCDh8UGzm8n?domain=verkada.com 148 From:Returns <returns@verkada.com> Sent:Friday, May 1, 2026 12:01 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada trial is past due To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial is past due Hi Chad, As a friendly reminder, your trial ended on Sunday April 19, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-MDNF-JK9E To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units Outstanding Units Item Quantity 149 CM42-256S-HW Verkada CM42-S Indoor Mini Dome Split Camera, 5MP, Fixed Lens, 256GB of Storage, Maximum 30 Days of Retention Serial Number(s): If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial units within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned units (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 150 From:Returns <returns@verkada.com> Sent:Friday, May 1, 2026 12:01 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada trial is past due To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial is past due Hi Chad, As a friendly reminder, your trial ended on Sunday April 19, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-X79A-PC46 To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units Outstanding Units Item Quantity 151 GC31-HW-NA Verkada GC31 Cellular Gateway, Indoor, North America Type B Plug Serial Number(s): If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial units within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned units (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 152 From:Pfarr, Chad Sent:Thursday, April 30, 2026 2:37 PM To:Hugh Wilder Subject:RE: Camera order Sweet, thanks man! From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Thursday, April 30, 2026 10:01 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Camera order No don't worry about that! I see that I misread the email. All good On Thu, Apr 30, 2026 at 9:57 AM Pfarr, Chad <cpfarr@slocity.org> wrote: That’s the one I don’t have funding for until June. I needed the numbers so it could be included in the grant funding allocation documents we have to submit now for approval. We’ve already been awarded the grant but they have to sign off on the actual purchase amount before we’re authorized to start processing a PO. Let me know if you need us to handle this differently. And if I need to pull the cameras and send them back in the interim I totally get it. From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Thursday, April 30, 2026 9:50 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Camera order Hey good morning brother! Any luck on signing for the order for the cameras you already have? The 85% one? On Fri, Apr 24, 2026 at 1:11 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Sweet, you too bro뱖뱗 On Apr 24, 2026, at 12:58 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: 153 Thats awesome thank you, Chad! Have a great weekend On Fri, Apr 24, 2026 at 12:54 PM Pfarr, Chad <cpfarr@slocity.org> wrote: For the three remote cameras? If so then yes. It should be done now. For the cameras we already have plus the additional multi cam I would say more than likely but not 100%. About 85%. Sent from my iPhone On Apr 24, 2026, at 10:31 AM, Hugh Wilder <hugh.wilder@verkada.com> wrote: Morning and happy Friday brother! Just curious if you think this could be signed before end of month? I need to do some reporting as its our end of quarter. Thanks, Hugh On Wed, Apr 22, 2026 at 3:42 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Copy, we’re good with existing poles for these. Gracias On Apr 22, 2026, at 1:34 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: like the physical pole that goes in to the ground... or do you have some structure you will mount the cameras on? 154 On Wed, Apr 22, 2026 at 11:33 AM Pfarr, Chad <cpfarr@slocity.org> wrote: What poles are you referring to? From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Tuesday, April 21, 2026 12:40 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Camera order Hey Chad, Monarch just sent you a dropbox quote without the poles. Let me know if you'd like us to update it. Here is a hard copy attached On Tue, Apr 21, 2026 at 11:50 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Do you need Poles? On Tue, Apr 21, 2026 at 11:48 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Yes sir. I am on it! Thanks On Tue, Apr 21, 2026 at 11:20 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Morning brother, I need to get three of the solar remote cameras ordered up with solar panels. This orders coming from another department in the City but I’m managing them under the PD. Thanks! 155 Chad Pfarr Police Lieutenant <image001.png> Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 slocity.org <image002.png> <image003.png> <image004.png> <image005.png> <image006.png> Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. <~WRD0000.jpg> Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 156 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 157 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 172 From:VerkadaOne 2026 <verkadaone@verkada.com> Sent:Wednesday, April 29, 2026 8:01 AM To:Pfarr, Chad Subject:Save $500 on VerkadaOne. Ends May 1 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Lock in $799 before it’s gone! Early adopter pricing for VerkadaOne ends May 1. After that, tickets increase from $799 to $999. Hi Chad, Join us September 16-18 at the Fontainebleau Miami Beach for three days with 2,000+ security, IT, and operations leaders. Expect product launches, hands-on time with the Verkada team, and real conversations about where physical security is headed. If you've been on the fence, now's the time to lock in your spot. Don’t miss out! Register Now To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2026 Verkada. All rights reserved. 173 From:Blake from Verkada Gov Support <chat-support@verkada.com> Sent:Tuesday, April 28, 2026 9:56 AM To:Pfarr, Chad Subject:Re: Good morning, To help protect your privacy, Microsoft Office prevented automatic downlo Hey Chad, would you be able to extend your Support token to 30 days? This is standard procedure for all cases brought to Eng 蹖蹗 We're here to help Reply directly to this email or through our Messenger To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Verkada Gov Support 174 From:Blake from Verkada Gov Support <chat-support@verkada.com> Sent:Tuesday, April 28, 2026 9:09 AM To:Pfarr, Chad Subject:Re: Good morning, To help protect your privacy, Microsoft Office prevented automatic downlo Happy to assist! I will notify you here by end of day to see if we see any update on the Alerts page. We're here to help Reply directly to this email or through our Messenger To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Verkada Gov Support 189 From:Pfarr, Chad Sent:Wednesday, April 22, 2026 3:42 PM To:Hugh Wilder Subject:Re: Camera order Copy, we’re good with existing poles for these. Gracias On Apr 22, 2026, at 1:34 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: like the physical pole that goes in to the ground... or do you have some structure you will mount the cameras on? On Wed, Apr 22, 2026 at 11:33 AM Pfarr, Chad <cpfarr@slocity.org> wrote: What poles are you referring to? From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Tuesday, April 21, 2026 12:40 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Camera order Hey Chad, Monarch just sent you a dropbox quote without the poles. Let me know if you'd like us to update it. Here is a hard copy attached On Tue, Apr 21, 2026 at 11:50 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Do you need Poles? On Tue, Apr 21, 2026 at 11:48 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Yes sir. I am on it! Thanks 190 On Tue, Apr 21, 2026 at 11:20 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Morning brother, I need to get three of the solar remote cameras ordered up with solar panels. This orders coming from another department in the City but I’m managing them under the PD. Thanks! Chad Pfarr Police Lieutenant <image001.png> Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 slocity.org <image002.png> <image003.png> <image004.png> <image005.png> <image006.png> Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. <~WRD0000.jpg> 191 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 194 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Wednesday, April 22, 2026 1:57 PM To:Pfarr, Chad Subject:Re: Trailer Cameras + Horn Quote Attachments:San Luis Obispo 5Y (1).pdf Here it is! On Wed, Apr 22, 2026 at 1:37 PM Hugh Wilder <hugh.wilder@verkada.com> wrote: Just updated this quote and sent it to Monarch. They are typically the quickest to get back to me so I'm pretty confident we get it to you today On Wed, Apr 22, 2026 at 11:39 AM Pfarr, Chad <cpfarr@slocity.org> wrote: I had a bit of bad info. Apparently we don’t have the funds for these immediately available. We’re back to May to buy these. On the up side we have more money than originally planned so I need to add a second multi sensor and another 5 year gov license. Can you also have them include a second arm mount and a pole mount. I have all the other mounting stuff I need. This is being funded by a grant and I have to have the purchase paperwork submitted by end of day tomorrow so I’m on a bit of a deadline if you can squeeze it in? Thanks man! From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Wednesday, April 15, 2026 8:12 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Trailer Cameras + Horn Quote Morning Chad, Attached is the quote you requested for the devices on the trailer. I'm not sure which mounts were used if it was some or all of them, but I included them here. Let me know if you have any questions Best, 195 Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Suite 130-203 16321 Main St Suite 130 Chino, CA 91708 This order is a binding agreement between you and The ELD Experts LLC, dba Monarch. By placing this order, you hereby agree to Monarch's Terms of Sale, which are incorporated herein by reference, and can be found at https://www.monarchconnected.com/terms-of-sale In the event of a conflict between this order and the Terms of Sale, the Terms of Sale shall control. Customer agrees that their use of and access to the Verkada products and services purchased hereunder are subject to Verkada's terms of service at https://legal.verkada.com/#eua Please confirm acceptance of this quote by signing below: Signature: ___________________________________ Print Name: __________________________________ Date: _______________________________________ $15,115.08Grand Total $890.58Tax -$4,741.5Total Discount $18,966.00Subtotal 990 Palm Street San Luis Obispo, CA 93401 United States Ship To City of San Luis ObispoCustomer Name 990 Palm St San Luis Obispo, California 93401 United States Bill To City of San Luis ObispoBill To Name 4/22/2026Created Date 60Term (Months) 00009536Quote Number anthony@monarchconnected.comEmail Anthony D'AmbrosioPrepared By Product Code Product Quantity MSRP Amount Final CP63-1TBE-HW-F Verkada CP63 Outdoor PTZ Camera, 5MP, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant 1.00 $5,199.00 $5,199.00 $3,899.25 CH53-1TBE-HW CH53-E Outdoor Four-Camera Multisensor Camera, 1TB, 30 Days Max 2.00 $3,399.00 $6,798.00 $5,098.50 LIC-CAM-5Y-CAP-G Verkada 5-Year Camera License for Government, Capacity Increase 3.00 $1,499.00 $4,497.00 $3,372.75 BZ11-HW Verkada BZ11 Horn Speaker 1.00 $799.00 $799.00 $599.25 LIC-BZ-5Y-CAP Verkada 5-Year Horn Speaker License, Capacity Increase 1.00 $899.00 $899.00 $674.25 ACC-MNT-HPEND-1 Four-Camera Multisensor Pendant Cap Mount 1.00 $139.00 $139.00 $104.25 ACC-MNT-ARM-1 Verkada Arm Mount 2.00 $99.00 $198.00 $148.50 ACC-MNT-XLARM-1 Verkada Large Arm Mount (PTZ)1.00 $159.00 $159.00 $119.25 ACC-MNT-PEND-1 Verkada Pendant Cap Mount 1.00 $69.00 $69.00 $51.75 ACC-MNT-POLE-1 Verkada Pole Mount 1.00 $209.00 $209.00 $156.75 204 From:VerkadaOne 2026 <verkadaone@verkada.com> Sent:Wednesday, April 22, 2026 9:26 AM To:Pfarr, Chad Subject:Chad, the VerkadaOne webinar is tomorrow! To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Get Ready! Your VerkadaOne 2026 Preview is Tomorrow. Hi Chad, This is a reminder that the VerkadaOne 2026 Preview Webinar takes place tomorrow at 9:00 AM PT. During this live session, you’ll get a first look at: A full walkthrough of the 2026 agenda A look inside the planned breakout tracks touching on the latest innovations, industry trends, and best practices A preview of this year’s Attendee Hub A look back at last year’s speakers and entertainment, and what to expect this year Ticket pricing, what’s included, and how to save 20% on your VerkadaOne ticket Whether you’ve attended VerkadaOne before or are considering it for the first time, this webinar will show you why it’s the most valuable event in physical security and building technology. Date: Apr 23, 2026 Time: 10:00 AM PT Register Now To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this To help protect your privacy, Microso ft Office prevented automatic download of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA 205 To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2026 Verkada. All rights reserved. 206 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Tuesday, April 21, 2026 12:40 PM To:Pfarr, Chad Subject:Re: Camera order Attachments:SLO CR63 Add 5Y.pdf Hey Chad, Monarch just sent you a dropbox quote without the poles. Let me know if you'd like us to update it. Here is a hard copy attached On Tue, Apr 21, 2026 at 11:50 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Do you need Poles? On Tue, Apr 21, 2026 at 11:48 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Yes sir. I am on it! Thanks On Tue, Apr 21, 2026 at 11:20 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Morning brother, I need to get three of the solar remote cameras ordered up with solar panels. This orders coming from another department in the City but I’m managing them under the PD. Thanks! Chad Pfarr Police Lieutenant Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 slocity.org Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is 207 addressed and may contain confidential, protected, and/or privileged material. Any review, re- transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/verkada-one/2026/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Suite 130-203 16321 Main St Suite 130 Chino, CA 91708 This order is a binding agreement between you and The ELD Experts LLC, dba Monarch. By placing this order, you hereby agree to Monarch's Terms of Sale, which are incorporated herein by reference, and can be found at https://www.monarchconnected.com/terms-of-sale In the event of a conflict between this order and the Terms of Sale, the Terms of Sale shall control. Customer agrees that their use of and access to the Verkada products and services purchased hereunder are subject to Verkada's terms of service at https://legal.verkada.com/#eua Please confirm acceptance of this quote by signing below: Signature: ___________________________________ Print Name: __________________________________ Date: _______________________________________ $16,890.86Grand Total $600.00Shipping and Handling $1,057.46Tax -$6,528.6Total Discount $21,762.00Subtotal 990 Palm Street San Luis Obispo, CA 93401 United States Ship To City of San Luis ObispoCustomer Name 990 Palm Street San Luis Obispo, CA 93401 United States Bill To City of San Luis ObispoBill To Name 4/21/2026Created Date 60Term (Months) 00009521Quote Number anthony@monarchconnected.comEmail Anthony D'AmbrosioPrepared By Product Code Product Quantity MSRP Amount Final CR63-512E-HW CR63-E Outdoor Remote Camera, 512GB, 30 Days Max 3.00 $3,499.00 $10,497.00 $7,347.90 ACC-MNT-SOLP-1 Verkada Solar Panel Pole Mount 3.00 $499.00 $1,497.00 $1,047.90 ACC-SOLP-100W-1|100 Watt Solar Panel 3.00 $269.00 $807.00 $564.90 ACC-ADAP-54V-NA Verkada AC/DC Power Adapter for G Series, 54V, Indoor, North America Type B Plug 3.00 $89.00 $267.00 $186.90 ACC-BAT-430WH-E-1 430Wh Backup Battery 3.00 $1,399.00 $4,197.00 $2,937.90 LIC-CAM-5Y-CAP-G Verkada 5-Year Camera License for Government, Capacity Increase 3.00 $1,499.00 $4,497.00 $3,147.90 213 From:Returns <returns@verkada.com> Sent:Monday, April 20, 2026 12:01 PM To:Pfarr, Chad Cc:trials@verkada.com; hugh.wilder@verkada.com Subject:Your Verkada trial has expired To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial has expired Hi Chad, We hope you’ve enjoyed your trial experience with Verkada! This is a notification that your free trial expired on Sunday April 19, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-MDNF-JK9E To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units Outstanding Units Item Quantity 214 CM42-256S-HW Verkada CM42-S Indoor Mini Dome Split Camera, 5MP, Fixed Lens, 256GB of Storage, Maximum 30 Days of Retention Serial Number(s): If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial units within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned units (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 215 From:Returns <returns@verkada.com> Sent:Monday, April 20, 2026 12:01 PM To:Pfarr, Chad Cc:trials@verkada.com; hugh.wilder@verkada.com Subject:Your Verkada trial has expired To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial has expired Hi Chad, We hope you’ve enjoyed your trial experience with Verkada! This is a notification that your free trial expired on Sunday April 19, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-X79A-PC46 To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units Outstanding Units Item Quantity 216 GC31-HW-NA Verkada GC31 Cellular Gateway, Indoor, North America Type B Plug Serial Number(s): If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial units within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned units (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 217 From:Verkada Technical Support <support@verkada.com> Sent:Friday, April 17, 2026 7:17 AM To:Pfarr, Chad Subject:Verkada Case 00751008: Fwd: FW: You have lost access to Verkada Command thread:: : Hello Chad, No problem! Then if there are no further questions regarding this issue at the moment, have a good day and thank you for contacting Verkada Support! Kind regards, Benjamin Balko Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 218 From:Pfarr, Chad Sent:Thursday, April 16, 2026 6:23 PM To:Verkada Technical Support Subject:Re: Verkada Case 00751008: Fwd: FW: You have lost access to Verkada Command thread:: : Thanks everyone, really appreciate the help getting things figured out! Best, Chad On Apr 16, 2026, at 3:50 PM, Verkada Technical Support <support@verkada.com> wrote: Hello Chad, Just checking in again to see if you require further assistance regarding this issue at the moment! Kind regards, Benjamin Balko Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : The linked image cannot be displayed. The file may have been mov ed, renamed, or deleted. Verify that the link points to the correct file and location. 220 From:Returns <returns@verkada.com> Sent:Thursday, April 16, 2026 12:01 PM To:Pfarr, Chad Cc:trials@verkada.com; hugh.wilder@verkada.com Subject:Your Verkada trial expires in 3 days To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial expires in 3 days Hi Chad, Your Verkada trial is expiring on Sunday April 19, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-MDNF-JK9E To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units Outstanding Units Item Quantity 221 CM42-256S-HW Verkada CM42-S Indoor Mini Dome Split Camera, 5MP, Fixed Lens, 256GB of Storage, Maximum 30 Days of Retention Serial Number(s): If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial units within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned units (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 222 From:Returns <returns@verkada.com> Sent:Thursday, April 16, 2026 12:01 PM To:Pfarr, Chad Cc:trials@verkada.com; hugh.wilder@verkada.com Subject:Your Verkada trial expires in 3 days To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial expires in 3 days Hi Chad, Your Verkada trial is expiring on Sunday April 19, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-X79A-PC46 To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units Outstanding Units Item Quantity 223 GC31-HW-NA Verkada GC31 Cellular Gateway, Indoor, North America Type B Plug Serial Number(s): If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial units within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned units (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 224 From:Verkada Technical Support <support@verkada.com> Sent:Wednesday, April 15, 2026 4:56 PM To:Stevens, John Cc:Church, Conor; Erquiaga, Josh; hugh.wilder@verkada.com; Amoroso, Brian; Pfarr, Chad; Mortensen, Eric; Swartz, Corry Subject:Verkada Case 00750976: Command | Organization Lockout - Commercial Organization migration to Gov Cloud Organization thread:: : Hello Team, Hope you're doing well! I have a few updates for you. Regarding the notification emails you've been receiving, those were triggered by expired licenses on the commercial organization. The licensing team has confirmed that everything is set and in place, so if you are no longer utilizing that organization, feel free to ignore those emails. You will still receive these notifications as long as the organization is active, so on the other hand, you can also delete the organization if it will no longer be used. One quick action item: On the GovCloud side, the licensing team is working with the GovCloud team to confirm all remaining details. Let me know if you have any further questions. Thank you! Best regards Kind regards, Sam Tamondong Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 225 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Wednesday, April 15, 2026 3:41 PM To:Claudia Hajjar Cc:Stevens, John; Pfarr, Chad; Mortensen, Eric; Church, Conor; Erquiaga, Josh; Swartz, Corry; Amoroso, Brian Subject:Re: FW: You have lost access to Verkada Command Hi Claudia, the customer sent this token for the non-gov org - can you see if it still works? On Tue, Apr 14, 2026 at 3:59 PM Claudia Hajjar <claudia.hajjar@verkada.com> wrote: Hi John, Thank you for sending the Gov token. Is there any chance you can generate a token for the old org as well? Best, On Wed, Apr 8, 2026 at 4:39 PM Stevens, John <jstevens@slocity.org> wrote: Here’s the one for the new gov account: John Stevens pronouns he/him/his Police Officer Police Department 1042 Walnut, San Luis Obispo, CA 93401-2729 E jstevens@slocity.org T 805.594.8093 slocity.org Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. 226 From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Wednesday, April 8, 2026 16:33 To: Pfarr, Chad <cpfarr@slocity.org>; Mortensen, Eric <emortens@slocity.org> Cc: Church, Conor <CChurch@slocity.org>; Stevens, John <jstevens@slocity.org>; Erquiaga, Josh <jerquiag@slocity.org>; Swartz, Corry <cswartz@slocity.org>; Amoroso, Brian <bamoroso@slocity.org>; Hugh Wilder <hugh.wilder@verkada.com> Subject: Re: FW: You have lost access to Verkada Command Hey team, Responded to the support thread, but I also wanted to follow up here for consistency. Could you please provide support tokens for both the old and new organizations so I can collect license information and move the licenses? Thank you! Best, On Tue, Apr 7, 2026 at 10:15 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Adding a few more contacts to the thread. @Meiling Gao @Verkada Gov Technical Support @Claudia Hajjar Please advise Command Org - Org Name: San Luis Obispo Police Department Short name: On Tue, Apr 7, 2026 at 10:05 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Good morning all, I got this email and have continued to get the reminder emails that our licenses are gone. They were never transitioned from the commercial account over to the Gov account when we switched. 227 Where are we at with migrating the licenses from the old to the new account? I was able to log on this morning and everything seems to be working fine on my end but its going to be problematic if we can’t log on at some point. Thoughts? Thanks, Chad From: Verkada <no-reply@command.verkada.com> Sent: Tuesday, April 7, 2026 5:11 AM To: Pfarr, Chad <cpfarr@slocity.org>; Stevens, John <jstevens@slocity.org>; Church, Conor <CChurch@slocity.org>; Amoroso, Brian <bamoroso@slocity.org>; Erquiaga, Josh <jerquiag@slocity.org>; Swartz, Corry <cswartz@slocity.org>; Mortensen, Eric <emortens@slocity.org> Subject: You have lost access to Verkada Command Your access has been revoked. Organization Expires San Luis Obispo Police Department 2026/03/08 228 Your Verkada Command organization has been locked out due to expired licenses. Your devices will continue to operate, but your access to footage, events, and settings will be lost. To renew your licenses, please contact your Verkada Partner, your Verkada Sales Rep, or click the button below. Request License Renewal Manage Licenses Need Help? Contact Support © Copyright Verkada Inc. All rights reserved. -- Claudia R. Hajjar Verkada | Product Specialist (Cameras) 229 -- Claudia R. Hajjar Verkada | Product Specialist (Cameras) To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/verkada-one/2026/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 230 From:Pfarr, Chad Sent:Wednesday, April 15, 2026 2:59 PM To:Hugh Wilder Subject:Fwd: Verkada Case 00751008: Fwd: FW: You have lost access to Verkada Command thread:: : Hey brother, I don’t think the team understands that out licenses were supposed to transfer to the gov account when we migrated over. Can you explain it to them? Begin forwarded message: From: Verkada Technical Support <support@verkada.com> Date: April 15, 2026 at 2:48:18 PM PDT To: "Pfarr, Chad" <cpfarr@slocity.org> Subject: Verkada Case 00751008: Fwd: FW: You have lost access to Verkada Command thread:: : Hello Chad, Just checking to see if you were able to reach out to your sales representative! Kind regards, Benjamin Balko Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : The linked image cannot be displayed. The file may have been mov ed, renamed, or deleted. Verify that the link points to the correct file and location. 231 From:Verkada Technical Support <support@verkada.com> Sent:Wednesday, April 15, 2026 2:44 PM To:Pfarr, Chad Subject:Verkada Case 00751008: Fwd: FW: You have lost access to Verkada Command thread:: : Hello Chad, Just checking to see if you were able to reach out to your sales representative! Kind regards, Benjamin Balko Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 232 From:VerkadaOne 2026 <verkadaone@verkada.com> Sent:Wednesday, April 15, 2026 8:56 AM To:Pfarr, Chad Subject:Chad, your exclusive preview of VerkadaOne 2026 awaits To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. VerkadaOne 2026 is in September and we’re giving you an exclusive first look. Chad, join us for a live webinar that previews everything you can expect at this year’s premier AI physical security event. Whether you're a returning attendee or thinking of joining us for the first time, this session will help you understand why VerkadaOne 2026 is the one event you don’t want to miss. In this session, you’ll get: A full walkthrough of the 2026 agenda A look inside the planned breakout tracks touching on the latest innovations, industry trends, and best practices A preview of this year’s Attendee Hub A look back at last year’s speakers and entertainment, and what to expect this year Date: Apr 23, 2026 Time: 10:00 AM PT Bonus: All webinar attendees will receive 20% off their VerkadaOne ticket. Register Now To help protect your privacy, Microsoft Office prevented automatic downlo ad of this To help protect your privacy, Microsoft Office prevented automatic downlo ad of this To help protect your privacy, Microsoft Office prevented automatic downlo ad of this To help protect your privacy, Microsoft Office prevented automatic downlo ad of this To help protect your privacy, Microsoft Office prevented automatic downlo ad of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2026 Verkada. All rights reserved. 233 234 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Wednesday, April 15, 2026 8:12 AM To:Pfarr, Chad Subject:Trailer Cameras + Horn Quote Attachments:CA-Municipality-San Luis Obispo 5Y.pdf Morning Chad, Attached is the quote you requested for the devices on the trailer. I'm not sure which mounts were used if it was some or all of them, but I included them here. Let me know if you have any questions Best, Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/verkada-one/2026/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Suite 130-203 16321 Main St Suite 130 Chino, CA 91708 This order is a binding agreement between you and The ELD Experts LLC, dba Monarch. By placing this order, you hereby agree to Monarch's Terms of Sale, which are incorporated herein by reference, and can be found at https://www.monarchconnected.com/terms-of-sale In the event of a conflict between this order and the Terms of Sale, the Terms of Sale shall control. Customer agrees that their use of and access to the Verkada products and services purchased hereunder are subject to Verkada's terms of service at https://legal.verkada.com/#eua Please confirm acceptance of this quote by signing below: Signature: ___________________________________ Print Name: __________________________________ Date: _______________________________________ $10,967.29Grand Total $647.29Tax -$3,440Total Discount $13,760.00Subtotal 990 Palm Street San Luis Obispo, CA 93401 United States Ship To City of San Luis ObispoCustomer Name 990 Palm Street San Luis Obispo, CA 93401 United States Bill To City of San Luis ObispoBill To Name 4/15/2026Created Date 60Term (Months) 00009441Quote Number anthony@monarchconnected.comEmail Anthony D'AmbrosioPrepared By Product Code Product Quantity MSRP Amount Final CP63-1TBE-HW-F Verkada CP63 Outdoor PTZ Camera, 5MP, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant 1.00 $5,199.00 $5,199.00 $3,899.25 CH53-1TBE-HW CH53-E Outdoor Four-Camera Multisensor Camera, 1TB, 30 Days Max 1.00 $3,399.00 $3,399.00 $2,549.25 LIC-CAM-5Y-CAP-G Verkada 5-Year Camera License for Government, Capacity Increase 2.00 $1,499.00 $2,998.00 $2,248.50 BZ11-HW Verkada BZ11 Horn Speaker 1.00 $799.00 $799.00 $599.25 LIC-BZ-5Y-CAP Verkada 5-Year Horn Speaker License, Capacity Increase 1.00 $899.00 $899.00 $674.25 ACC-MNT-HPEND-1 Four-Camera Multisensor Pendant Cap Mount 1.00 $139.00 $139.00 $104.25 ACC-MNT-ARM-1 Verkada Arm Mount 1.00 $99.00 $99.00 $74.25 ACC-MNT-XLARM-1 Verkada Large Arm Mount (PTZ)1.00 $159.00 $159.00 $119.25 ACC-MNT-PEND-1 Verkada Pendant Cap Mount 1.00 $69.00 $69.00 $51.75 240 From:Verkada Technical Support <support@verkada.com> Sent:Tuesday, April 14, 2026 1:46 PM To:Pfarr, Chad Subject:Verkada Case 00751008: Fwd: FW: You have lost access to Verkada Command thread:: : Hello Chad, Thank you for clarifying further! If you need licenses specifically for your government organization, you would need to talk to your sales representative about aquirring them, as support does not have the ability to turn standard license keys into GOV license keys. Kind regards, Benjamin Balko Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 241 From:Pfarr, Chad Sent:Tuesday, April 14, 2026 10:44 AM To:Verkada Technical Support Subject:RE: Verkada Case 00751008: Fwd: FW: You have lost access to Verkada Command thread:: : Good morning Benjamin, The problem is not corrected. We have this account, that we started with. We are one of the initial testing agencies for ALPR utilizing the States NCIC stolen vehicle database. Because of that testing we had to transition all our cameras over to the Gov account, . The Gov account never had our licenses transferred from our original commercial account to the Gov account. That’s what I’m trying to get corrected. I have 30 day access tokens open on both accounts. Thanks, Chad From: Verkada Technical Support <support@verkada.com> Sent: Monday, April 13, 2026 7:06 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Verkada Case 00751008: Fwd: FW: You have lost access to Verkada Command thread:: : Hello Chad, Just checking in again to see if any further assistance is required regarding this issue today! Kind regards, Benjamin Balko Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : 242 From:Verkada <noreply@verkada.com> Sent:Monday, April 13, 2026 1:29 PM To:Pfarr, Chad Subject:Verkada Technical Support Would Like Your Feedback To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet. Greetings from Verkada Technical Support You recently contacted Verkada Technical Support. We invite you to participate in a quick, three-question survey. Your response will help us better serve your needs and improve our product and services. Case: 00750980 Subject: Command | Licensing transition. Thank you, Verkada Technical Support Verkada made it easy for me to handle my issue. To what extent do you agree or disagree with this statement? Strongly Agree Agree Somewhat Agree Neutral 243 Somewhat Disagree Disagree Strongly Disagree 244 From:Verkada Technical Support <support@verkada.com> Sent:Monday, April 13, 2026 7:06 AM To:Pfarr, Chad Subject:Verkada Case 00751008: Fwd: FW: You have lost access to Verkada Command thread:: : Hello Chad, Just checking in again to see if any further assistance is required regarding this issue today! Kind regards, Benjamin Balko Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 245 From:Verkada Technical Support <support@verkada.com> Sent:Friday, April 10, 2026 3:52 PM To:Pfarr, Chad Subject:Verkada Case 00751008: Fwd: FW: You have lost access to Verkada Command thread:: : Hello Chad, Just checking to see if you require further assistance regarding this issue at the moment! Kind regards, Benjamin Balko Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 246 From:Verkada Technical Support <support@verkada.com> Sent:Friday, April 10, 2026 10:02 AM To:Stevens, John Cc:Church, Conor; Erquiaga, Josh; hugh.wilder@verkada.com; Amoroso, Brian; Pfarr, Chad; Mortensen, Eric; Swartz, Corry Subject:Verkada Case 00750976: Command | Organization Lockout - Commercial Organization migration to Gov Cloud Organization thread:: : Hello Team, Good morning, for the non-government organization. It does look like there is currently still a device added. Are you able to remove this gateway and claim it under the government organization? 247 For the licensing of the non-government organization, I will reach out to our Licensing Team for further review. 248 Kind regards, Sam Tamondong Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 249 From:Verkada Technical Support <support@verkada.com> Sent:Thursday, April 9, 2026 3:37 PM To:Pfarr, Chad Subject:Verkada Case 00751008: Fwd: FW: You have lost access to Verkada Command thread:: : Hello Chad, Just checking to see if you were able to confirm that information! Kind regards, Benjamin Balko Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 250 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Thursday, April 9, 2026 8:14 AM To:Pfarr, Chad Subject:Re: FW: Your Verkada trial expires in 3 days Morning Chad, shouldn't be an issue, let me extend this. The horn will be included in that. We also have the CM42 mini and the indoor gateway out - for the van, I think? How is that going? On Wed, Apr 8, 2026 at 9:33 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Good morning sir, So in a turn of events, we deployed the demo trailer we set up again this past week and our City Manager got to see it in action and fell in love. She did some work with Chief and has secured funding for the PTZ and Multisensor that you sent down to demo on the trailer. Problem is that funding wont come available until August. Is there an easy way to extend that demo period or is it better to just ship them back and get new ones when that funding free’s up? From: Returns <returns@verkada.com> Sent: Tuesday, April 7, 2026 12:02 PM To: Pfarr, Chad <cpfarr@slocity.org> Cc: trials@verkada.com; hugh.wilder@verkada.com Subject: Your Verkada trial expires in 3 days Your Verkada trial expires in 3 days 251 Hi Chad, Your Verkada trial is expiring on Friday April 10, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-XR9M-7C7D To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units Outstanding Units Item Quantity BZ11-HW Verkada BZ11 Horn Speaker Serial Number(s): 252 If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial units within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned units (or if no valid credit card is on file, send you to collections). Need Help? Contact Support © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/verkada-one/2026/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 263 From:Verkada Technical Support <support@verkada.com> Sent:Wednesday, April 8, 2026 4:17 PM To:Stevens, John Cc:Erquiaga, Josh; hugh.wilder@verkada.com; Pfarr, Chad; Mortensen, Eric; Swartz, Corry; claudia.hajjar@verkada.com Subject:Verkada Case 00750980: Fwd: FW: You have lost access to Verkada Command thread:: : Hello All, I see the fed org. In this case support cannot migrate devices or licenses from commercial orgs to Fed orgs. Any transfers will need to go through your rep here Hugh or Claudia. Kind regards, Michael Schieldt Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 264 From:Verkada Technical Support <support@verkada.com> Sent:Wednesday, April 8, 2026 3:44 PM To:Stevens, John Cc:Church, Conor; Erquiaga, Josh; licensing@verkada.com; hugh.wilder@verkada.com; Amoroso, Brian; Pfarr, Chad; Mortensen, Eric; Swartz, Corry; claudia.hajjar@verkada.com Subject:Verkada Case 00750976: Command | Organization Lockout - Commercial Organization migration to Gov Cloud Organization thread:: : Hello John, Perfect, thank you! Kind regards, Sam Tamondong Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 265 From:Stevens, John Sent:Wednesday, April 8, 2026 3:48 PM To:Verkada Technical Support; hugh.wilder@verkada.com Cc:claudia.hajjar@verkada.com; Pfarr, Chad; Erquiaga, Josh; Swartz, Corry; Mortensen, Eric Subject:RE: Verkada Case 00750980: Fwd: FW: You have lost access to Verkada Command thread:: : John Stevens pronouns he/him/his Police Officer Police Department 1042 Walnut, San Luis Obispo, CA 93401-2729 E jstevens@slocity.org T 805.594.8093 slocity.org Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. From: Verkada Technical Support <support@verkada.com> Sent: Wednesday, April 8, 2026 15:30 To: hugh.wilder@verkada.com Cc: claudia.hajjar@verkada.com; Pfarr, Chad <cpfarr@slocity.org>; Stevens, John <jstevens@slocity.org>; Erquiaga, Josh <jerquiag@slocity.org>; Swartz, Corry <cswartz@slocity.org>; Mortensen, Eric <emortens@slocity.org> Subject: Verkada Case 00750980: Fwd: FW: You have lost access to Verkada Command thread:: : Hello All, I'm not seeing any gov orgs currently could you send me the org shortname for that? The commercial org short name for them is this: Kind regards, Michael Schieldt Verkada Technical Support North America: +1 (650) 514-2500 266 Latin America: +52 (55) 9990 8275 France: +33 (0) 1-89-31-05-00 Europe: +44 (0)20 3048 6050 Japan: +81 (0) 50-5497-7800 South Korea: +82 (0) 30-864-0150 Asia / Pacific: +61 (2725) 99300 ################################################# Issue: ---------- Forwarded message --------- From: Hugh Wilder <hugh.wilder@verkada.com> Date: Tuesday, April 7, 2026 at 10:15:24 AM UTC-7 Subject: Re: FW: You have lost access to Verkada Command To: Pfarr, Chad <cpfarr@slocity.org>, Meiling Gao <Licensing@verkada.com>, Verkada Gov Technical Support <gov-support@verkada.com>, Government <government@verkada.com> Cc: Claudia Hajjar <claudia.hajjar@verkada.com>, Church, Conor <CChurch@slocity.org>, Stevens, John <jstevens@slocity.org>, Erquiaga, Josh <jerquiag@slocity.org>, Swartz, Corry <cswartz@slocity.org>, Mortensen, Eric <emortens@slocity.org>, Amoroso, Brian <bamoroso@slocity.org> Adding a few more contacts to the thread. @Meiling Gao <Licensing@verkada.com> @Verkada Gov Technical Support <gov-support@verkada.com> @Claudia Hajjar <claudia.hajjar@verkada.com> Please advise Command Org - Org Name: San Luis Obispo Police Department Short name: On Tue, Apr 7, 2026 at 10:05 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Good morning all, I got this email and have continued to get the reminder emails that our licenses are gone. They were never transitioned from the commercial account over to the Gov account when we switched. Where are we at with migrating the licenses from the old to the new account? I was able to log on this morning and everything seems to be working fine on my end but its going to be problematic if we can’t log on at some point. 267 Thoughts? Thanks, Chad *From:* Verkada <no-reply@command.verkada.com> *Sent:* Tuesday, April 7, 2026 5:11 AM *To:* Pfarr, Chad <cpfarr@slocity.org>; Stevens, John <jstevens@slocity.org>; Church, Conor <CChurch@slocity.org>; Amoroso, Brian <bamoroso@slocity.org>; Erquiaga, Josh <jerquiag@slocity.org>; Swartz, Corry <cswartz@slocity.org>; Mortensen, Eric <emortens@slocity.org> *Subject:* You have lost access to Verkada Command [image: Image removed by sender. Verkada] *Your access has been revoked.* Organization Expires *San Luis Obispo Police Department* *2026/03/08* Your Verkada Command organization has been locked out due to expired licenses. Your devices will continue to operate, but your access to footage, events, and settings will be lost. To renew your licenses, please contact your Verkada Partner, your Verkada Sales Rep, <hugh.wilder@verkada.com?subject=Request%20for%20Verkada%20License%20Renewal&body=I'd%20like% 20to%20renew%20my%20licenses%20for%20the%20following%20organization:%0D%0AShort%20Name:%20 San%20Luis%20Obispo%20Police%20Department%0D%0AID:%20932454d6-4a67-4b12-9e00- 268 5908688546e4>or click the button below. *[image: Image removed by sender. Mail]** Request License Renewal * <renewals@verkada.com?subject=Request%20for%20Verkada%20License%20Renewal&body=I'd%20like%20 to%20renew%20my%20licenses%20for%20the%20following%20organization:%0D%0AShort%20Name:%20Sa n%20Luis%20Obispo%20Police%20Department%0D%0AID:%20932454d6-4a67-4b12-9e00-5908688546e4 > Manage Licenses <https://command.verkada.com/admin/org-settings/license-manager?> Need Help? Contact Support <support@verkada.com> [image: Image removed by sender. Verkada] © Copyright Verkada Inc. All rights reserved. To unsubscribe from this group and stop receiving emails from it, send an email to support+unsubscribe@verkada.com. ################################################# thread:: :Hello , Kind regards, Michael Schieldt Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : 275 From:Verkada Technical Support <support@verkada.com> Sent:Wednesday, April 8, 2026 3:21 PM To:Pfarr, Chad Subject:Verkada Case 00751008: Fwd: FW: You have lost access to Verkada Command thread:: : Hello Chad, Thank you for bringing this to our attention! So this is your Gov Cloud organization you are getting this notification on? If so, I believe you may need to reach out to your sales representative, as support does not have the ability to convert existing licenses into Gov Cloud Licenses. Kind regards, Benjamin Balko Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 276 From:Verkada Technical Support <support@verkada.com> Sent:Wednesday, April 8, 2026 3:17 PM To:Pfarr, Chad Cc:claudia.hajjar@verkada.com; licensing@verkada.com; hugh.wilder@verkada.com; Church, Conor; Stevens, John; Erquiaga, Josh; Swartz, Corry; Mortensen, Eric; Amoroso, Brian Subject:Verkada Case 00750976: Fwd: FW: You have lost access to Verkada Command thread:: : Hello Team, Thank you for reaching out to Verkada Technical Support! I've reviewed both the commercial and government organizations associated with your account. It looks like there are still some licenses tied to the commercial organization, which is why you received the notification about losing access. The commercial organization (org short name: appeared to be locked. I've gone ahead and unlocked it. Your government organization (org short name: should be unaffected and working as expected. To investigate further, could you log into the " organization and generate and share a support token with us? That will allow our team to take a closer look on our end. Thank you! Kind regards, Sam Tamondong Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 8 From:Verkada <no-reply@command.verkada.com> Sent:Monday, April 6, 2026 1:03 PM To:finance@monarchconnected.com; anthony@monarchconnected.com; Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada Order has shipped! Attachments:order_serial_numbers.csv To help protect your privacy, Microsoft Office prevented automatic download of Your order has shipped Your order was shipped on 2026-04-06. Here are the shipping details: Shipping carrier: UPS - GROUND Tracking number: 1ZC1D3840316181215 Shipped to: Chad Pfarr City of San Luis Obispo 1042 Walnut Street San Luis Obispo CA 93401 United States Order information License Key - Capacity End Customer CA-Municipality-San Luis Obispo Order # V4S-3241-RSF6 PO # 202692-VK 9 Claim Order in Verkada Command Order details Item Qty. prevented automatic download of this picture from the Internet.Verkada CB62-TE-F CB62-512TE-HW-F Verkada CB62-TE-F Outdoor Bullet Camera, 4K, Telephoto Zoom Lens, 512GB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant 4 prevented automatic download of this picture from the Internet.Verkada 5-Year C amera LIC-CAM-5Y-CAP-G Verkada 5-Year Camera License for Government, Capacity Increase 4 For any questions about your order, contact your Verkada Sales Rep, email orders@verkada.com, or call our orders team at one of the regional support lines below. Global Order Support Directory Americas: +1 (833) 885-8243 Europe: +44 20 3048 5600 Japan: +81 50-5497-7800 Legal Terms By using Verkada products, you accept, and agree to be bound by, the terms of the End User Agreement. Need Help? Contact Support To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. order_serial_numbers 20260406 SKU Description Serial Number CB62-512TE-HW-F Verkada CB62-TE-F Outdoor Bullet Camera, 4K, Telephoto Zoom Lens, 512GB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant 10 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Wednesday, March 25, 2026 10:44 AM To:Pfarr, Chad Subject:Re: another remote camera order I hear ya. Let me ask this - in a perfect world, how often would you use the trailer? Only a few times a year or more like a dozen? If it is on the higher side, this is how we think about a 1 time cost with Verkada vs. cost over time when leasing - in this slide below; To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. On Wed, Mar 25, 2026 at 10:26 AM Pfarr, Chad <cpfarr@slocity.org> wrote: He’s totally interested in one but that price point with no cameras that’s advertised on the site is double what our local guy can supply them. We’ll obviously be using your cameras if we go that route. From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Wednesday, March 25, 2026 9:37 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: another remote camera order 11 Sounds good, no problem. Probably gives us a chance to look more long term at our trailer for you guys? Let me know if the chief is still interested and when might be a good time! On Tue, Mar 24, 2026 at 5:48 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Perfect, thanks. The cameras from the trailer are going to get sent back. I’m out of money till July. On Mar 24, 2026, at 12:18 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: Here is the quote from Monarch, they were quick on the draw today On Tue, Mar 24, 2026 at 12:02 PM Hugh Wilder <hugh.wilder@verkada.com> wrote: Ya, no problem, I will send it over to Monarch. What would you like to do with the trailer cameras? On Tue, Mar 24, 2026 at 11:25 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Hey buddy, Can you send me over another quote for one of the CR63 cameras with a solar panel? 5 year license and 30 day retention. 12 Chad Pfarr Police Lieutenant <image001.png> Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 slocity.org <image002.png> <image003.png> <image004.png> <image005.png> <image006.png> Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here <CA-Municipality-San Luis Obispo Remote Cams 5YR.pdf> Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 19 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Tuesday, March 24, 2026 12:17 PM To:Pfarr, Chad Subject:Re: another remote camera order Attachments:CA-Municipality-San Luis Obispo Remote Cams 5YR.pdf Here is the quote from Monarch, they were quick on the draw today To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. On Tue, Mar 24, 2026 at 12:02 PM Hugh Wilder <hugh.wilder@verkada.com> wrote: Ya, no problem, I will send it over to Monarch. What would you like to do with the trailer cameras? On Tue, Mar 24, 2026 at 11:25 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Hey buddy, Can you send me over another quote for one of the CR63 cameras with a solar panel? 5 year license and 30 day retention. Chad Pfarr Police Lieutenant Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 slocity.org Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. 20 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Suite 130-203 16321 Main St Suite 130 Chino, CA 91708 This order is a binding agreement between you and The ELD Experts LLC, dba Monarch. By placing this order, you hereby agree to Monarch's Terms of Sale, which are incorporated herein by reference, and can be found at https://www.monarchconnected.com/terms-of-sale In the event of a conflict between this order and the Terms of Sale, the Terms of Sale shall control. Customer agrees that their use of and access to the Verkada products and services purchased hereunder are subject to Verkada's terms of service at https://legal.verkada.com/#eua Please confirm acceptance of this quote by signing below: Signature: ___________________________________ Print Name: __________________________________ Date: _______________________________________ $4,396.53Grand Total $167.00Shipping and Handling $280.03Tax -$1,316.5Total Discount $5,266.00Subtotal 990 Palm Street San Luis Obispo, CA 93401 United States Ship To City of San Luis ObispoCustomer Name 990 Palm St San Luis Obispo, California 93401 United States Bill To City of San Luis ObispoBill To Name 3/24/2026Created Date 60Term (Months) 00009213Quote Number anthony@monarchconnected.comEmail Anthony D'AmbrosioPrepared By Product Code Product Quantity MSRP Amount Final CR63-512E-HW CR63-E Outdoor Remote Camera, 512GB, 30 Days Max 1.00 $3,499.00 $3,499.00 $2,624.25 ACC-MNT-SOLP-1 Verkada Solar Panel Pole Mount 1.00 $499.00 $499.00 $374.25 ACC-SOLP-100W-1|100 Watt Solar Panel 1.00 $269.00 $269.00 $201.75 LIC-CAM-5Y-CAP Verkada 5-Year Camera License, Capacity Increase 1.00 $999.00 $999.00 $749.25 23 From:Patrick at Verkada <patrick.mcmahon@verkada.com> Sent:Monday, March 23, 2026 10:31 AM To:Pfarr, Chad Subject:Navigating The 2026 State and Federal Grant Landscape Hi Chad, Join us tomorrow, Tuesday, March 24, at 10:00 AM PT for a live webinar on this year’s school grant landscape. Hosted by Verkada’s trusted grant partner, Lexipol, this session will cover grants that can help fund school and community safety ini ƟaƟves, along with pracƟcal guidance to strengthen your applicaƟon and improve your chances of approval. You can register here: hƩps://url.us.m.mimecastprotect.com/s/muCKCDkZRqHr88lUWfNSjl0bX?domain=verkada.com In this session, you’ll learn about federal and state grant opportuniƟes related to school and community safety, which projects and technologies are more likely to receive funding, and real examples from organizaƟons that have successfully secured grants. The webinar will be led by Trisha KlawiƩer and Michael Vertucci of Lexipol, who have helped organizaƟons secure millions in grant funding, and will include Ɵme for live Q&A. I hope you can join us. Many thanks, Patrick Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click: hƩps://url.us.m.mimecastprotect.com/s/d1aqCERXlqioZZ5Hwh0S7Uh0b?domain=verkada.com 24 From:Returns <returns@verkada.com> Sent:Wednesday, March 18, 2026 12:02 PM To:Pfarr, Chad Cc:trials@verkada.com; hugh.wilder@verkada.com Subject:Your Verkada trial expires in 3 days To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial expires in 3 days Hi Chad, Your Verkada trial is expiring on Saturday March 21, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-MDNF-JK9E To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units Outstanding Units Item Quantity 25 CM42-256S-HW Verkada CM42-S Indoor Mini Dome Split Camera, 5MP, Fixed Lens, 256GB of Storage, Maximum 30 Days of Retention Serial Number(s): If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial units within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned units (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 26 From:Returns <returns@verkada.com> Sent:Wednesday, March 18, 2026 12:02 PM To:Pfarr, Chad Cc:trials@verkada.com; hugh.wilder@verkada.com Subject:Your Verkada trial expires in 3 days To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial expires in 3 days Hi Chad, Your Verkada trial is expiring on Saturday March 21, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-X79A-PC46 To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units Outstanding Units Item Quantity 27 GC31-HW-NA Verkada GC31 Cellular Gateway, Indoor, North America Type B Plug Serial Number(s): If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial units within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned units (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 28 From:Returns <returns@verkada.com> Sent:Tuesday, March 17, 2026 12:02 PM To:Pfarr, Chad Cc:trials@verkada.com; hugh.wilder@verkada.com Subject:Your Verkada trial expires in 3 days To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial expires in 3 days Hi Chad, Your Verkada trial is expiring on Friday March 20, 2026. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-2XRC-E1XC To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units Outstanding Units Item Quantity 29 CP63-1TBE-HW-F Verkada CP63 Outdoor PTZ Camera, 4K, 1TB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant Serial Number(s): CH53-1TBE-HW Verkada CH53-E Outdoor Four- Camera Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention Serial Number(s): If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. If you don’t either purchase or return the outstanding trial units within 60 days after your trial expired, we’ll bill your credit card the MSRP for all your unreturned units (or if no valid credit card is on file, send you to collections). Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 30 From:Verkada Technical Support <support@verkada.com> Sent:Monday, March 16, 2026 7:08 AM To:Pfarr, Chad Subject:Verkada Case 00735676: BZ11 | Add to Gov org thread:: : Hello Chad, Hope you had a great weekend! I will go ahead and soft-close this case for now. If anything comes up, please don't hesitate to reach back out! Hope you have a great week!! Kind regards, Blake Janowicz Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 31 From:Verkada Technical Support <support@verkada.com> Sent:Friday, March 13, 2026 1:40 PM To:Pfarr, Chad Subject:Verkada Case 00735676: BZ11 | Add to Gov org thread:: : Hello Chad, Thanks for your patience on this! I have received confirmation from the Engineering team that Alarms is not yet supported on Government organizations. The BZ11 will not be able to be commissioned to Command. This is still waiting approval from our Product team, thus Claudia will be the best point of contact as to when this will be available and approved in the future! Please let me know if you have any questions! Kind regards, Blake Janowicz Verkada Technical Support | Contact Verkada Support | Support | Help | | Enable Support Access | Command | Docs | thread:: : To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 32 From:Erin from Verkada Gov Support <chat-support@verkada.com> Sent:Tuesday, March 10, 2026 4:02 PM To:Pfarr, Chad Subject:Re: I just received a new Viewing Station and the remote is dead and wo... To help protect your privacy, Microsoft Office prevented automatic downlo Thank you for reaching out. Is there anything else I can assist you with today? We're here to help Reply directly to this email or through our Messenger To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Verkada Gov Support 33 From:Verkada Trials <trials@verkada.com> Sent:Monday, March 9, 2026 12:05 PM To:Pfarr, Chad Cc:trials@verkada.com; hugh.wilder@verkada.com Subject:Set up your Verkada trial To help protect your privacy, Microsoft Office prevented automatic download of Set up your Verkada trial Hi Chad, You should be receiving your Verkada trial shortly. Getting started only takes a few minutes: To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Cloud Service Step 1 Create your Verkada Command account To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Plug In Step 2 Plug in your products To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Free Shipping Step 3 Scan QR code and you're ready to go! Create Command Account Download the Verkada Command App for Apple iOS or Andriod Need further help? Head to our Training Center for instructions. If you’re having any issues with setup, please contact your account representative Hugh Wilder. 34 Note: If the LED light flashes blue, you may have a network issue configuration. Find FAQs here and troubleshooting help in this article. Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 35 From:Justin Sherbon <justin@sentinelsecuritysolutions.com> Sent:Thursday, March 5, 2026 8:53 AM To:Hugh Wilder Cc:Pfarr, Chad; Daniel Rahbar Subject:Re: SIM Card for Camera Trailer Great! Thank you for taking care of this for us. Regards, Justin Sherbon President & CEO Sentinel Security Solutions Inc. 805-773-6100 EXT# 10 Office 805-715-3480 Direct On Thu, Mar 5, 2026 at 8:47 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Reroute is confirmed with expected delivery today Here is the UPS tracking: 1ZC1D3840315995044 On Wed, Mar 4, 2026 at 4:23 PM Hugh Wilder <hugh.wilder@verkada.com> wrote: Orders team is aware and in contact to update the address. Waiting confirmation on their end Sent from my iPhone On Mar 4, 2026, at 2:48 PM, Justin Sherbon <justin@sentinelsecuritysolutions.com> wrote: 36 Thank you! Regards, Justin Sherbon President & CEO Sentinel Security Solutions Inc. 805-773-6100 EXT# 10 Office 805-715-3480 Direct <image001.jpg> On Wed, Mar 4, 2026 at 2:24 PM Hugh Wilder <hugh.wilder@verkada.com> wrote: This one already shipped, but I have reached out to our orders team to change the delivery address with the carrier, I don't think it will be a problem and will keep you updated. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. On Wed, Mar 4, 2026 at 1:59 PM Justin Sherbon <justin@sentinelsecuritysolutions.com> wrote: I made a typo! It is 1540 West BRANCH street, Arroyo Grande CA 93420. Are you able to update? Regards, Justin Sherbon President & CEO Sentinel Security Solutions Inc. 805-773-6100 EXT# 10 Office 805-715-3480 Direct 37 <image001.jpg> On Wed, Mar 4, 2026 at 11:41 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Just filled it out with delivery to Justin. Thanks Hugh! Sent from my iPhone On Mar 4, 2026, at 8:49 AM, Justin Sherbon <justin@sentinelsecuritysolutions.com> wrote: Thank you Hugh. Our shipping address is 1540 West Grand Ave, Arroyo Grande CA 93420 Thanks again! Regards, Justin Sherbon President & CEO Sentinel Security Solutions, Inc. 805-773-6100 Ext 10 On Wed, Mar 4, 2026 at 7:21 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Morning guys, Chad, I just sent you a trial form for the Horn. Please fill it out using Justin's shipping information and we should be good to go! They are in stock and should ship today if filled out before noon To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. On Tue, Mar 3, 2026 at 3:14 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Hugh, can you get us a demo loud speaker we can use on the demo project? I’d like to get it shipped directly to Justin since I wont be around to run it down to him if possible? Thanks man! 38 From: Justin Sherbon <justin@sentinelsecuritysolutions.com> Sent: Tuesday, March 3, 2026 2:33 PM To: Pfarr, Chad <cpfarr@slocity.org> Cc: Jenison, Brett <bjenison@slocity.org>; Daniel Rahbar <drahbar@sentinelsecuritysolutions.com> Subject: Re: SIM Card for Camera Trailer Hi Chad, Daniel is making progress on the MSU build-out with the Verkada cameras for the demo. We expect to have it operational by the end of the week for testing prior to deployment. If you would like talk-down capability, we will need a Verkada IP Speaker, as that is the only compatible model. Are you able to add one to the demo equipment you ordered from Verkada and get it to us by the end of this week or early next week? Without it, the unit will have video only. Additionally, since this demo unit will be deployed in a high-traffic area, I want to ensure we are released of any liability regarding potential damages from a riot or similar situation. Will the trailer be under police supervision the entire time it is deployed? Also, are you able to trailer it back for storage when there is no police presence nearby or when it is not being monitored by your dispatch center? I want to make sure all bases are covered for this demo. Please let us know if talk-down is a priority so we can coordinate getting the speaker ASAP. Best regards, Justin Sherbon President & CEO Sentinel Security Solutions Inc. 805-773-6100 EXT# 10 Office 39 805-715-3480 Direct <image001.jpg> On Mon, Mar 2, 2026 at 1:11 PM Daniel Rahbar <drahbar@sentinelsecuritysolutions.com> wrote: The download speed is 9.04 Mbps and the upload speed is 2.34 Mbps. I am testing these speeds and the signal at my office desk. Mounting the router in the trailer may improve the speed and signal. On Mon, Mar 2, 2026 at 12:57 PM Jenison, Brett <bjenison@slocity.org> wrote: Thanks, RSSI and RSRP are a bit low but more than usable. RSRQ and SINR levels are fine. If your modem/router has a built-in speed test, can you run and report those metrics? If no built-in option exists just connect a computer to the network and run a test on speedtest.net I’ll send these metrics to AT&T and have them confirm we’re not being throttled. -Brett 805-781-7522 From: Daniel Rahbar <drahbar@sentinelsecuritysolutions.com> Sent: Monday, March 2, 2026 12:54 PM To: Jenison, Brett <bjenison@slocity.org> Cc: Genevieve Nunnery <gnunnery@sentinelsecuritysolutions.com>; Justin Sherbon 40 <justin@sentinelsecuritysolutions.com> Subject: Re: SIM Card for Camera Trailer Here are the connection metrics you requested for the modem: - Status: Ready - 41 - On Mon, Mar 2, 2026 at 10:27 AM Jenison, Brett <bjenison@slocity.org> wrote: There are no restrictions on down/up bandwidth. Speed should be determined by the router and local area cell throughput. Where are you operating? Also, can you see the quality of your cell connection in the modem? RSSI, RSRQ and RSRP are the most helpful metrics if available. -Brett 805-781-7522 From: Daniel Rahbar <drahbar@sentinelsecuritysolutions.com > Sent: Monday, March 2, 2026 9:34 AM To: Jenison, Brett <bjenison@slocity.org> Cc: Genevieve Nunnery <gnunnery@sentinelsecuritysolutions.com>; Justin Sherbon <justin@sentinelsecuritysolutions.com> Subject: Re: SIM Card for Camera Trailer Hi Brett, Do you happen to know what the speed package is for this SIM card? The connection speeds currently seem very slow. On Mon, Mar 2, 2026 at 7:40 AM Daniel Rahbar <drahbar@sentinelsecuritysolutions.com> wrote: 42 Hi Brett, Thank you for the update. I will check the internet connection on the device and let you know the results. On Fri, Feb 27, 2026 at 6:48 PM Jenison, Brett <bjenison@slocity.org> wrote: Hi Daniel, The SIM has been activated. If you’ve installed the card already, reboot your device to start service. OPUS Order Number:55-811000010235571 8057046524 Brett 805-781-7522 From: Jenison, Brett Sent: Friday, February 27, 2026 1:43:27 PM To: Daniel Rahbar <drahbar@sentinelsecuritysolutions.com> Cc: Genevieve Nunnery <gnunnery@sentinelsecuritysolutions.com>; Justin Sherbon <justin@sentinelsecuritysolutions.com> Subject: RE: SIM Card for Camera Trailer Hi Daniel, I don’t have access to the FirstNet portal, but I’ll send this to our account rep for activation now. I’ll reply when I hear back from our rep. 43 -Brett 805-781-7522 From: Daniel Rahbar <drahbar@sentinelsecuritysolutions.com> Sent: Friday, February 27, 2026 1:15 PM To: Jenison, Brett <bjenison@slocity.org> Cc: Genevieve Nunnery <gnunnery@sentinelsecuritysolutions.com>; Justin Sherbon <justin@sentinelsecuritysolutions.com> Subject: SIM Card for Camera Trailer Hi Brett, I am working on stabilizing the LTE router for installation in the trailer. Could you please activate the following SIM card for this device? - Thank you. -- Daniel Rahbar Service Manager Sentinel Security Solutions Inc. 805-773-6100 EXT# 29 Office 805-440-9688 Mobile 44 -- Daniel Rahbar Service Manager Sentinel Security Solutions Inc. 805-773-6100 EXT# 29 Office 805-440-9688 Mobile -- Daniel Rahbar Service Manager Sentinel Security Solutions Inc. 805-773-6100 EXT# 29 Office 805-440-9688 Mobile 45 -- Daniel Rahbar Service Manager Sentinel Security Solutions Inc. 805-773-6100 EXT# 29 Office 805-440-9688 Mobile -- Daniel Rahbar Service Manager Sentinel Security Solutions Inc. 805-773-6100 EXT# 29 Office 805-440-9688 Mobile Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 68 From:Sandbox Demo Team <sandboxdemo@verkada.com> Sent:Wednesday, March 4, 2026 3:37 PM Subject:Temporary Sandbox Trailer Downtime on March 6 Hi there, We wanted to let you know that the sandbox trailer in Command will be temporarily unavailable on Friday, March 6 from 10:00 AM – 5:00 PM PST due to scheduled maintenance. During this time, the sandbox trailer and its devices will be inaccessible. Access will be restored once the maintenance window is complete. Thank you for your understanding. If you have any questions, please feel free to reach out. Best, Sandbox Demo Team 100 From:Verkada <no-reply@command.verkada.com> Sent:Wednesday, March 4, 2026 1:28 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada Trial Order has shipped! Attachments:order_serial_numbers.csv To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada Trial Order has shipped Thank you for your interest in Verkada. Your trial order has shipped. Please find information below on your order. Order information Order # V2T-XR9M-7C7D Shipping carrier: UPS - GROUND RS Tracking number: 1ZC1D3840315995044 Shipped to: Justin Sherbon CA-Municipality-San Luis Obispo 1540 West Grand Ave Arroyo Grande CA 93420 United States We also recommend checking out our quick start guides below to help make your installation quick and easy. Additional documentation is available on our website. Quick start guides Getting Started with Verkada Command 101 Getting Started with Verkada Video Surveillance Setting up the Viewing Station Getting Started with Verkada Access Control Item Qty. prevented automatic download of this picture from the Internet.Verkada BZ11 Horn BZ11-HW Verkada BZ11 Horn Speaker 1 If the product isn't the right fit, you can initiate a return with the return label in the original packaging. If you need a new label, feel free to generate a return label via our self-serve Returns Portal. For any questions about your order, contact your Verkada Sales Rep, email orders@verkada.com, or call our orders team at one of the regional support lines below. Global Order Support Directory Americas: +1 (833) 885-8243 Europe: +44 20 3048 5600 Japan: +81 50-5497-7800 Legal Terms By using Verkada products, you accept, and agree to be bound by, the terms of the End User Agreement. Need Help? Contact Support To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. order_serial_numbers 20260304 SKU Description Serial Number BZ11-HW Verkada BZ11 Horn Speaker 102 From:Verkada Trials <trials@verkada.com> Sent:Wednesday, March 4, 2026 11:39 AM To:hugh.wilder@verkada.com; Pfarr, Chad Subject:Your Verkada trial order is processing Attachments:Trialopp_signed_Justin_Sherbon_342026.pdf To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial order is processing Hi Chad, Your trial order has been submitted. Once it ships, we'll send you an email with further shipping details. We've attached your signed trial order form for your reference. Your trial reference code is jmqkxitcl7trmcgeubayciiulddnxfbm. If you have questions, please reach out to your account representative Hugh Wilder. Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Us e of Verkada product s is s ubject to the t erms of the End Us er Agreement . Need Help? Contact sales@verkada.co m , or call +1 (650) 514-2500 . For technical support questions, email support@verkada.co m . Trial Order Form Ship To Justin Sher bon Bill To Chad Pfarr Address 1540 West Grand Ave Arroyo Grande, CA United States, 93420 justin@sentinelsecuritysolutions.com Address 1042 walnut street San Luis Obispo, CA US, 93401 Order Info Order Items Model Description Quanti ty BZ11-H W BZ11 Horn Speaker 1 A mount D ue: $0.00 Chad Pfarr San Luis Obispo Pol ice Department 3/4/2026 Trial Terms 1) Your trial wi ll begin upon shipment and continue for thirty (30) days, unl ess otherwi se extended vi a mutual agreement ("Trial Period"). 2) Your initial commitment i s $0.00. If you return the unit(s) withi n 30 days after the Tri al Period ends, there will be no cost to you. However, if you do not, you agree to pay the li st price of $799.00. Pl ease refer to our product prici ng page for more details on product pri cing. 3) Verkada w il l only invoice you for the products li sted above that are not returned or purchased w ithin 30 days after the Trial Period ends, provided that Verkada fi rst provi des advance notice to you of such outstanding i tems. Al l currency values are in USD unless otherwise noted. Verkada provides free shipping and handl ing for return of the products. You may use the return shippi ng label i n the box with your products. Customers i n the Uni ted States may al so obtai n a new free return label here (non-US customers may email returns@verkada.com for a new label). 4) Your use of the products i s subj ect to the terms of Verkada's End U ser Agreement. For questi ons, please contact your representative Hugh Wilder vi a emai l at hugh.wilder@verkada.com. I accept the terms and conditions. C ustomer Name: Business Ti tl e: Date: * 121 From:Verkada Trials <trials@verkada.com> Sent:Wednesday, March 4, 2026 7:21 AM To:Pfarr, Chad Cc:hugh.wilder@verkada.com; trials@verkada.com Subject:Complete your Verkada trial order To help protect your privacy, Microsoft Office prevented automatic download of Complete your Verkada trial order Hi Chad, Thank you for your interest in a Verkada trial! Complete Trial Order Your trial includes: To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Cloud Service 30 day Command Cloud Service License To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Archived Clips Cloud Storage for Archived Clips To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Free Shipping Free Shipping - Both ways If the above button does not work, click here: https://trial.verkada.com/?id=jmqkxitcl7trmcgeubayciiulddnxfbm. If you’re having issues with setup, please reach out to me at hugh.wilder@verkada.com. Regards, Hugh Wilder 122 Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 140 From:Trials Support <trialsupport@verkada.com> Sent:Friday, February 27, 2026 12:01 PM To:Pfarr, Chad Cc:trials@verkada.com; hugh.wilder@verkada.com; vijay.manohar@verkada.com Subject:Verkada Engineering Check-In: V2T-2XRC-E1XC Hello, My name is Vijay Manohar with Verkada Engineering. I am the technical resource suppor Ɵng Hugh Wilder, and I noƟced you received trial units from Verkada, but have not connected them yet. Is there anything I can do to help you get your units online? In case you need it, you can also find more helpful guides for features and more in our Training Center or at help.verkada.com Thanks, Vijay Manohar 141 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Thursday, February 26, 2026 2:47 PM To:Pfarr, Chad Subject:Fwd: Your Verkada Trial Order is Complete! ---------- Forwarded message --------- From: Verkada <no-reply@command.verkada.com> Date: Thu, Feb 26, 2026 at 2:44 PM Subject: Your Verkada Trial Order is Complete! To: <mariana@monarchconnected.com> Cc: <hugh.wilder@verkada.com> To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada Trial Order is Complete Thank you for purchasing your Verkada trial unit(s). Please find information below on your Verkada order. Order information Order # V3S-1298-N002 PO Number 2026114-VK License Key - Capacity End Customer CA-Municipality-San Luis Obispo Item Qty. 142 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada 5-Year Viewing Station License, Capacity In LIC-VX-5Y-CAP Verkada 5-Year Viewing Station License, Capacity Increase 1 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada VX52 Viewing Station VX52-HW Verkada VX52 Viewing Station 1 Since your trial unit(s) were shipped to you previously, there are no shipping details provided here. For any questions about your order, contact your Verkada Sales Rep, email orders@verkada.com, or call our orders team at one of the regional support lines below. Global Order Support Directory Americas: +1 (833) 885-8243 Europe: +44 20 3048 5600 Japan: +81 50-5497-7800 Legal Terms By using Verkada products, you accept, and agree to be bound by, the terms of the End User Agreement. Need Help? Contact Support To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 143 From:Grace Baek <grace.baek@verkada.com> Sent:Tuesday, February 24, 2026 1:28 PM To:Pfarr, Chad Cc:Trials At Verkada Subject:Chad, how was your Verkada trial? Hi Chad, We are always striving to improve our products, processes and services – and we need your help. We’d greatly appreciate it if you could take a minute to fill out a quick survey for your free trial: Verkada Sales Representative - Hugh Wilder Order Number - V2T-T98V-F9KA Ship Date - 12/11/2025 Trial Product - Camera It's only a handful of questions to help us provide a better experience. Take the survey Your insight is much appreciated! Sincerely, Grace -- Grace Baek Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails or review our privacy policy please click here. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 144 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Wednesday, February 25, 2026 8:16 AM To:Arnold, Stacia Cc:Ellsworth, Melissa; Pfarr, Chad Subject:Re: Quote for Viewing Station Hi Stacia, thank you. You will receive an invoice via Monarch Connected. Anthony D'ambrosio anthony@monarchconnected.com To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. On Wed, Feb 25, 2026 at 8:05 AM Arnold, Stacia <SArnold@slocity.org> wrote: Hi Hugh, Attached is our PO. Please send along the invoice when you get a chance. Thank you! Stacia From: Ellsworth, Melissa <mellswor@slocity.org> Sent: Monday, February 23, 2026 3:00 PM To: hugh.wilder@verkada.com Cc: Pfarr, Chad <cpfarr@slocity.org>; Arnold, Stacia <SArnold@slocity.org> Subject: FW: Quote for Viewing Station Hi Hugh, Here’s the signed quote, we will send you the PO soon. Thank you, Melissa 145 From: Pfarr, Chad <cpfarr@slocity.org> Sent: Sunday, February 22, 2026 1:14 PM To: Hugh Wilder <hugh.wilder@verkada.com>; Ellsworth, Melissa <mellswor@slocity.org> Subject: Re: Quote for Viewing Station Morning gang, Hugh can you send the Monarch quote over for Melissa to sign in my absence please? On Feb 20, 2026, at 12:20 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: Whoops, forgot the quote! On Fri, Feb 20, 2026 at 8:04 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Hey Chad, here is the quote with 5YR License for the Viewing Station. Monarch can also send a docusign if that is easier. Thanks, Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 146 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 147 From:Arnold, Stacia Sent:Wednesday, February 25, 2026 8:05 AM To:Ellsworth, Melissa; hugh.wilder@verkada.com Cc:Pfarr, Chad Subject:RE: Quote for Viewing Station Attachments:Monarch PO_624873_0.pdf Hi Hugh, Attached is our PO. Please send along the invoice when you get a chance. Thank you! Stacia From: Ellsworth, Melissa <mellswor@slocity.org> Sent: Monday, February 23, 2026 3:00 PM To: hugh.wilder@verkada.com Cc: Pfarr, Chad <cpfarr@slocity.org>; Arnold, Stacia <SArnold@slocity.org> Subject: FW: Quote for Viewing Station Hi Hugh, Here’s the signed quote, we will send you the PO soon. Thank you, Melissa From: Pfarr, Chad <cpfarr@slocity.org> Sent: Sunday, February 22, 2026 1:14 PM To: Hugh Wilder <hugh.wilder@verkada.com>; Ellsworth, Melissa <mellswor@slocity.org> Subject: Re: Quote for Viewing Station Morning gang, Hugh can you send the Monarch quote over for Melissa to sign in my absence please? On Feb 20, 2026, at 12:20 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: Whoops, forgot the quote! On Fri, Feb 20, 2026 at 8:04 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Hey Chad, here is the quote with 5YR License for the Viewing Station. Monarch can also send a docusign if that is easier. 148 Thanks, Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Purchase Order 623347 Order Date 23-JUL-2025 Change Order 0 Change Order Date 23-JUL-2025 Revision 0 Ordered 39,546.08 USD INCLUDE PURCHASE ORDER NUMBER ON ALL INVOICES & CORRESPONDENCE SEND ALL INVOICES TO AP@SLOCITY.ORG INCLUDE DELIVER TO CITY STAFF CONTACT NAME ON ALL INVOICES Sold To City of San Luis Obispo 990 Palm Street SAN LUIS OBISPO, CA 93401 Supplier ELD Experts LLC 1819 Polk St. #320 SAN FRANCISCO, CA 94109SAN FRANCISCO Bill To City of San Luis Obispo 990 Palm Street SAN LUIS OBISPO, CA 93401SAN LUIS OBISPO UNITED STATES Ship To 1042 Walnut Street SAN LUIS OBISPO, CA 93401SAN LUIS OBISPO UNITED STATES Notes USD = US Dollar PO for the attached quote - Monarch/Verkada 16 LPR cameras - Quote#00007246 - CIP - Expansion of LPR camera program throughout the City. Project Number: 2000601-13: Public Safety IT Replacements Customer Account Number Supplier Number Payment Terms Freight Terms FOB Shipping Method 12099 Net 30 Destination Confirm To Deliver To Contact Timothy "Tim" Holt Rebecca Litteral Line Item Price Quantity UOM Ordered Taxable 1 Monarch/Verkada 16 LPR cameras - Quote#00007246 - CIP - Expansion of LPR camera program throughout the City. Project Number: 2000601-13: Public Safety IT Replacements 39,546.08 Promised 39,546.08 07/29/2025 Requested 07/29/2025 Requested and Promised Dates correspond to the date of arrival at the Ship-to Location. Line Total 39,546.08 1 Purchase Order 623347 Line Item Price Quantity UOM Ordered Taxable Total 39,546.08 Authorized By: 2 Purchase Order 623347 C/EC/CTP/CTPF250508b Contract Terms and Conditions Purchase Order Terms and Conditions Standard Purchase Order Terms & Conditions 1. Acceptance. By delivering the ordered goods or commencing performance under this Purchase Order, ("Order") supplier agrees to the general terms, specifications, and conditions in or referenced by this document. If supplier and The City of San Luis Obispo ("City") have entered into a contract outside of this Order, the terms and conditions set forth in the contract shall prevail. Supplier's additional or different terms and conditions are expressly excluded from this Order and the City does not agree to such terms or conditions, unless such agreement is made expressly, in writing by the City's authorized representative, or a contract has been signed outside of this Order between the Supplier and The City. 2. Business License & Tax. Supplier must have a valid City of San Luis Obispo business tax certificate prior to the execution of the contract. Additional information regarding the City's business tax program may be obtained by calling (805) 781-7134. 3. Ability to Perform. Supplier warrants that it possesses, or has arranged through subcontracts, all capital and other equipment, labor, materials, and licenses necessary to carry out and complete the work hereunder in compliance with any and all federal, state, county, city, and special district laws, ordinances, and regulations. 4. Warranties. Supplier warrants that all goods delivered will be free from defects in workmanship, material, and manufacture; are new (not refurbished or reconditioned) unless otherwise stated in this Order; are of merchantable quality and fit for the purpose intended by the City to the extent that purpose has been disclosed to Supplier; complies with the requirements of this Order; and complies with all applicable laws and regulations. Supplier also warrants that all services performed under this Order shall be rendered in a good and workmanlike manner by skilled personnel in compliance with all applicable laws and regulations. 5. Changes. No change or modification in terms may be made without express authorization, in writing by the City's authorized representative. 6. Delivery. Supplier agrees that time is of the essence to delivery and any other performance required under this Order. No charge for delivery, parcel post, packing, cartage, insurance, license fees, permits, or any other purpose will be paid by the City unless it is expressly included on the face of this Order. Supplier must arrange for the lowest- cost transportation and prepay and add freight to its invoice. If delivery is made by a carrier, an itemized delivery ticket must be attached to the outside of the package. Each container or package must be marked with the Order number. 7. Laws to be Observed. Supplier shall keep itself fully informed of and shall observe and comply with all applicable state and federal laws and county and City of San Luis Obispo ordinances, regulations and adopted codes during its performance of the work. 8. Payment of Taxes. The contract prices shall include full compensation for all taxes that Supplier is required to pay. 9. Permits and Licenses. Supplier shall procure all permits and licenses, pay all charges and fees, and give all notices necessary. 10. Safety Provisions. Supplier shall conform to the rules and regulations pertaining to safety established by OSHA and the California Division of Industrial Safety Public and Employee Safety. Whenever Supplier's operations create a condition hazardous to the public or City employees, it shall, at its expense and without cost to the City, furnish, erect and maintain such fences, temporary railings, barricades, lights, signs and other devices and take such other protective measures as are necessary to prevent accidents or damage or injury to the public and employees. 11. Preservation of City Property. Supplier shall provide and install suitable safeguards, approved by the City, to protect City property from injury or damage. If City property is injured or damaged as a result of Supplier's operations, it shall be replaced or restored at Supplier's expense. The facilities shall be replaced or restored to a condition as good as when the Supplier began work 12. Immigration Act of 1986. Supplier warrants on behalf of itself and all sub-suppliers engaged for the performance of this work that only persons authorized to work in the United States pursuant to the Immigration Reform and Control Act of 1986 and other applicable laws shall be employed in the performance of the work hereunder. 13. Supplier Non-Discrimination. In the performance of this work, Supplier agrees that it will not engage in, nor permit such sub-suppliers as it may employ, to engage in discrimination in the employment of persons because of age, race, color, sex, national origin or ancestry, sexual orientation, or religion of such persons. 14. Work Delays. Should Supplier be obstructed or delayed in the work required to be done hereunder by changes in the work or by any default, act, or omission of the City, or by strikes, fire, earthquake, or any other Act of God, or by the inability to obtain materials, equipment, or labor due to federal government restrictions arising out of defense or war programs, then the time of completion may, at the City's sole option, be extended for such periods as may be agreed upon by the City and the Supplier. 15. Payment Terms. The City's payment terms are 30 days from the receipt of an original invoice and acceptance by the City of the services provided by Supplier (Net 30). 16. Inspection. Supplier shall furnish City with every reasonable opportunity for City to ascertain that the services of Supplier are being performed in accordance with the requirements and intentions of this contract. All work done and all materials furnished, if any, shall be subject to the City's inspection and approval. The inspection of such work shall not relieve Supplier of any of its obligations to fulfill its contract requirements. 17. Audit. The City shall have the option of inspecting and/or auditing all records and other written materials used by Supplier in preparing its invoices to City as a condition precedent to any payment to Supplier. 18. Interests of Supplier. Supplier covenants that it presently has no interest, and shall not acquire any interest direct or indirect or otherwise, which would conflict in any manner or degree with the performance of the work hereunder. Supplier further covenants that, in the performance of this work, no sub-Supplier or person having such an interest shall be employed. Supplier certifies that no one who has or will have any financial interest in performing this work is an officer or employee of the City. It is hereby expressly agreed that, in the performance of the work hereunder, Supplier shall at all times be deemed an independent Supplier and not an agent or employee of the City. 19. Hold Harmless and Indemnification. (a) Non-design, non-construction Professional Services: To the fullest extent permitted by law (including, but not limited to California Civil Code Sections 2782 and 2782.8), Consultant shall indemnify, defend, and hold harmless the City, and its elected officials, officers, employees, volunteers, and agents ("City Indemnitees"), from and against any and all causes of action, claims, liabilities, obligations, judgments, or damages, including reasonable legal counsels' fees and costs of litigation ("claims"), arising out of the Consultant's performance or Consultant's failure to perform its obligations under this Agreement or out of the operations conducted by Consultant, including the City's active or passive negligence, except for such loss or damage arising from the sole negligence or willful misconduct of the 3 Purchase Order 623347 C/EC/CTP/CTPF250508b City. In the event the City Indemnitees are made a party to any action, lawsuit, or other adversarial proceeding arising from Consultant's performance of this Agreement, the Consultant shall provide a defense to the City Indemnitees or at the City's option, reimburse the City Indemnitees their costs of defense, including reasonable legal fees, incurred in defense of such claims. (b) Non-design, construction Professional Services: To the extent the Scope of Services involve a "construction contract" as that phrase is used in Civil Code Section 2783, this paragraph shall apply in place of paragraph A. To the fullest extent permitted by law (including, but not limited to California Civil Code Sections 2782 and 2782.8), Consultant shall indemnify, defend, and hold harmless the City, and its elected officials, officers, employees, volunteers, and agents ("City Indemnitees"), from and against any and all causes of action, claims, liabilities, obligations, judgments, or damages, including reasonable legal counsels' fees and costs of litigation ("claims"), arising out of the Consultant's performance or Consultant's failure to perform its obligations under this Agreement or out of the operations conducted by Consultant, except for such loss or damage arising from the active negligence, sole negligence or willful misconduct of the City. In the event the City Indemnitees are made a party to any action, lawsuit, or other adversarial proceeding arising from Consultant's performance of this Agreement, the Consultant shall provide a defense to the City Indemnitees or at the City's option, reimburse the City Indemnitees their costs of defense, including reasonable legal fees, incurred in defense of such claims. (c) Design Professional Services: In the event Consultant is a "design professional", and the Scope of Services require Consultant to provide "design professional services" as those phrases are used in Civil Code Section 2782.8, this paragraph shall apply in place of paragraphs A or B. To the fullest extent permitted by law (including, but not limited to California Civil Code Sections 2782 and 2782.8) Consultant shall indemnify, defend and hold harmless the City and its elected officials, officers, employees, volunteers and agents ("City Indemnitees"), from and against all claims, damages, injuries, losses, and expenses including costs, attorney fees, expert consultant and expert witness fees arising out of, pertaining to or relating to, the negligence, recklessness or willful misconduct of Consultant, except to the extent caused by the sole negligence, active negligence or willful misconduct of the City. Negligence, recklessness or willful misconduct of any subcontractor employed by Consultant shall be conclusively deemed to be the negligence, recklessness or willful misconduct of Consultant unless adequately corrected by Consultant. In the event the City Indemnitees are made a party to any action, lawsuit, or other adversarial proceeding arising from Consultant's performance of this Agreement, the Consultant shall provide a defense to the City Indemnitees or at the City's option, reimburse the City Indemnitees their costs of defense, including reasonable legal fees, incurred in defense of such claims. In no event shall the cost to defend charged to Consultant under this paragraph exceed Consultant's proportionate percentage of fault. However, notwithstanding the previous sentence, in the event one or more defendants are unable to pay its share of defense costs due to bankruptcy or dissolution of the business, Consultant shall meet and confer with other parties regarding unpaid defense costs. (d) The review, acceptance or approval of the Consultant's work or work product by any indemnified party shall not affect, relieve or reduce the Consultant's indemnification or defense obligations. This Section survives completion of the services or the termination of this contract. The provisions of this Section are not limited by and do not affect the provisions of this contract relating to insurance. 20. Contract Assignment. Supplier shall not assign, transfer, convey or otherwise dispose of the contract, or its right, title or interest, or its power to execute such a contract to any individual or business entity of any kind without the previous written consent of the City. 21. Termination for Convenience. The City may terminate all or part of this Agreement for any or no reason at any time by giving 30 days written notice to Contractor. Should the City terminate this Agreement for convenience, the City shall be liable as follows: (a) for standard or off-the-shelf products, a reasonable restocking charge not to exceed ten (10) percent of the total purchase price; (b) for custom products, the less of a reasonable price for the raw materials, components work in progress and any finished units on hand or the price per unit reflected on this Agreement. For termination of any services pursuant to this Agreement, the City's liability will be the lesser of a reasonable price for the services rendered prior to termination, or the price for the services reflected on this Agreement. Upon termination notice from the City, Contractor must, unless otherwise directed, cease work and follow the City's directions as to work in progress and finished goods. 22. Termination. If during the term of the contract, the City determines that the Contractor is not faithfully abiding by any term or condition contained herein, the City may notify the Contractor in writing of such defect or failure to perform. This notice must give the Contractor a 10 (ten) calendar day notice of time thereafter in which to perform said work or cure the deficiency. If the Contractor has not performed the work or cured the deficiency within the ten days specified in the notice, such shall constitute a breach of the contract and the City may terminate the contract immediately by written notice to the Contractor to said effect.Thereafter, neither party shall have any further duties, obligations, responsibilities, or rights under the contract except, however, any and all obligations of the Contractor's surety shall remain in full force and effect, and shall not be extinguished, reduced, or in any manner waived by the terminations thereof. In said event, the Contractor shall be entitled to the reasonable value of its services performed from the beginning date in which the breach occurs up to the day it received the City's Notice of Termination, minus any offset from such payment representing the City's damages from such breach."Reasonable value" includes fees or charges for goods or services as of the last milestone or task satisfactorily delivered or completed by the Contractor as may be set forth in the Agreement payment schedule; compensation for any other work, services or goods performed or provided by the Contractor shall be based solely on the City's assessment of the value of the work-in-progress in completing the overall work scope. The City reserves the right to delay any such payment until completion or confirmed abandonment of the project, as may be determined in the City's sole discretion, so as to permit a full and complete accounting of costs.In no event, however, shall the Contractor be entitled to receive in excess of the compensation quoted in its proposal. 23. Ownership of Materials. All original drawings, plan documents and other materials prepared by or in possession of Supplier as part of the work or services under these specifications shall become the permanent property of the City, and shall be delivered to the City upon demand. 24. Release of Reports and Information. Any reports, information, data, or other material is given to, prepared by or assembled by Supplier as part of the work or services under these specifications shall be the property of City, and shall not be made available to any individual or organization by Supplier without the prior written approval of the City. 25. Copies of Reports and Information. If the City requests additional copies of reports, drawings, specifications, or any other material in addition to what Supplier is required to furnish in limited quantities as part of the work or services under these specifications, Supplier shall provide such additional copies as are requested, and City shall compensate Supplier for the costs of duplicating of such copies at the Supplier's direct expense. 26. Insurance. Supplier shall procure and maintain for the duration of the Order insurance that is sufficient in scope and amount to permit Supplier to pay in the ordinary course of business against claims for injuries to persons or damages to property that may arise from or in connection with the performance of the work hereunder by Supplier, its agents, representatives, employees or sub-contractors. Supplier will maintain Workers Compensation insurance at statutory levels covering all employees who perform work under this Order. Additional Public Works Construction Purchase Order Terms & Conditions 1. Compensation for Authorized Additional Expenses. To receive compensation for additional expenses outside the scope of the project work, the Supplier shall obtain prior written authoriza-tion from the City to incur those expenses. Compensa-tion for these addition-al expenses shall include time and materials. 2. Payment Terms. The supplier may request one progress payment each month for work satisfactorily completed and accepted by the City. The City shall issue payment within 30 days. The City shall withhold 10 percent of each progress payment as retention to ensure resolution of any stop notices or liens. The City shall release this retention 35 days after filing a notice of completion. 3. Faithful Performance Bond. The supplier shall furnish a surety bond in the amount of 125 percent of the contract price guaranteeing the faithful performance of the contract, including any attorney's fees or other collection costs. 4. Work in the Right-of-Way or on City Property. For work on City managed property, the supplier/ consultant shall obtain a no-fee encroachment permit. A Traffic Control Plan and Water Pollution Control Plan shall be submitted and approved prior to issuance of the permit unless determined by the City not to be required. 5. Prevailing Wage. The supplier and any subcontractors are required to pay prevailing wage and must be registered with the Department of Industrial Relations pursuant to Section 1725.5 of the Labor Code. 6. Insurance. The supplier shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or dam-ages to property which may arise from or in connection with the performance of the work hereunder by the supplier, its agents, representatives, employees or subs. Minimum Scope of Insurance. Coverage shall be at least as broad as: 4 Purchase Order 623347 C/EC/CTP/CTPF250508b a. Insurance Services Office Commercial General Liability coverage (occurrence form CG 20 10 Prior to 1993 or CG 20 10 07 04 with CG 20 37 10 01 or the exact equivalent as determined by the City). b. Insurance Services Office form number CA 0001 (Ed. 1/87) covering Automobile Liability, code 1 (any auto). c. Workers' Compensation insurance as required by the State of California and Employer's Liability Insurance. Minimum Limits of Insurance. The supplier shall maintain limits no less than: a. General Liability: $1,000,000 per occurrence for bodily injury, personal injury and property damage. If Commercial General Liability or other forms with a general aggregate limit is used, either the general aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit. b. Automobile Liability: $1,000,000 per accident for bodily injury and property damage. c. Employer's Liability: $1,000,000 per accident for bodily injury or disease. d. Deductibles and Self-Insured Retentions. Any deductibles or self-insured retentions must be declared to and approved by the City. At the option of the City, either: the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects the City, its officers, officials, employees, and volunteers; or the supplier shall procure a bond guaranteeing payment of losses and related investigations, claim administration and defense expenses. Other Insurance Provisions. The general liability and automobile liability policies are to contain, or be endorsed to contain, the following provi-sions: a. The City, its officers, officials, employees, agents, and volunteers are to be covered as insureds as respects: liability arising out of activities performed by or on behalf of the supplier; products and completed operations of the supplier; premises owned, occupied or used by the supplier; or automobiles owned leased, hired or borrowed by the supplier. The coverage shall contain no special limitations on the scope of protection afforded to the City, its officers, officials, employees, agents or volunteers. b. For any claims related to this project, the supplier's insurance coverage shall be primary insurance as respects the City, its officers, officials, employees, agents, and volunteers. Any insur-ance or self- insurance maintained by the City, its officers, offi-cials, employees, agents or volunteers shall be excess of the supplier's insurance and shall not contribute with it. c. Any failure to comply with reporting or other provisions of the policies including breaches of warranties shall not affect coverage provided to the City, its officers, officials, employees, agents or volunteers. d. The supplier's insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. e. Each insurance policy required by this clause shall be endorsed to state that coverage shall not be suspended, voided, canceled by either party, reduced in coverage or in limits except after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given to the City. Acceptability of Insurers. Insurance is to be placed with insurers with a current A.M. Best's rating of no less than A:VII. Verification of Coverage. The supplier shall furnish the City with a certificate of insurance showing required coverage. Original endorse-ments affecting general liability and automobile liability coverage are also required by this clause. The endorsements are to be signed by a person authorized by that insurer to bind coverage on its behalf. All endorsements are to be received and approved by the City before work commences. Subcontractors. The supplier shall include all subcontractors as insured under its policies or shall furnish separate certifi-cates and endorsements for each subcontractor. All coverages for subcontractors shall be subject to all of the requirements stated herein. 5 149 From:Verkada Trials <trials@verkada.com> Sent:Tuesday, February 24, 2026 12:02 PM To:Pfarr, Chad Cc:trials@verkada.com; hugh.wilder@verkada.com Subject:Set up your Verkada trial To help protect your privacy, Microsoft Office prevented automatic download of Set up your Verkada trial Hi Chad, You should be receiving your Verkada trial shortly. Getting started only takes a few minutes: To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Cloud Service Step 1 Create your Verkada Command account To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Plug In Step 2 Plug in your products To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Free Shipping Step 3 Scan QR code and you're ready to go! Create Command Account Download the Verkada Command App for Apple iOS or Andriod Need further help? Head to our Training Center for instructions. If you’re having any issues with setup, please contact your account representative Hugh Wilder. 150 Note: If the LED light flashes blue, you may have a network issue configuration. Find FAQs here and troubleshooting help in this article. Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 151 From:Ellsworth, Melissa Sent:Monday, February 23, 2026 3:00 PM To:hugh.wilder@verkada.com Cc:Pfarr, Chad; Arnold, Stacia Subject:FW: Quote for Viewing Station Attachments:Monarch_second viewing Quote.pdf Hi Hugh, Here’s the signed quote, we will send you the PO soon. Thank you, Melissa From: Pfarr, Chad <cpfarr@slocity.org> Sent: Sunday, February 22, 2026 1:14 PM To: Hugh Wilder <hugh.wilder@verkada.com>; Ellsworth, Melissa <mellswor@slocity.org> Subject: Re: Quote for Viewing Station Morning gang, Hugh can you send the Monarch quote over for Melissa to sign in my absence please? On Feb 20, 2026, at 12:20 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: Whoops, forgot the quote! On Fri, Feb 20, 2026 at 8:04 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Hey Chad, here is the quote with 5YR License for the Viewing Station. Monarch can also send a docusign if that is easier. Thanks, Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 152 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Suite 130-203 16321 Main St Suite 130 Chino, CA 91708 This order is a binding agreement between you and The ELD Experts LLC, dba Monarch. By placing this order, you hereby agree to Monarch's Terms of Sale, which are incorporated herein by reference, and can be found at https://www.monarchconnected.com/terms-of-sale In the event of a conflict between this order and the Terms of Sale, the Terms of Sale shall control. Customer agrees that their use of and access to the Verkada products and services purchased hereunder are subject to Verkada's terms of service at https://legal.verkada.com/#eua Please confirm acceptance of this quote by signing below: Signature: ___________________________________ Print Name: _Melissa Ellsworth_________________________________ Date: ___2/23/26____________________________________ $1,906.25Grand Total $32.75Tax -$624.5Total Discount $2,498.00Subtotal 990 Palm Street San Luis Obispo, CA 93401 United States Ship To CA-Municipality-San Luis ObispoCustomer Name 990 Palm Street San Luis Obispo, CA 93401 United States Bill To CA-Municipality-San Luis ObispoBill To Name 2/20/2026Created Date 60Term (Months) 00008964Quote Number anthony@monarchconnected.comEmail Anthony D'AmbrosioPrepared By Product Code Product Quantity MSRP Amount Final VX52-HW Verkada VX52 Viewing Station 1.00 $499.00 $499.00 $374.25 LIC-VX-5Y-CAP Verkada 5-Year Viewing Station License, Capacity Increase 1.00 $1,999.00 $1,999.00 $1,499.25 153 From:Sandbox Demo Team <sandboxdemo@verkada.com> Sent:Monday, February 23, 2026 2:28 PM To:Pfarr, Chad Subject:Welcome to the Verkada Trailer Sandbox Welcome to the Sandbox, Chad! Your access to the environment has been provisioned. Duration: 14 days You should receive a separate password reset email from Verkada Command shortly. Please follow the link in that email to set your password, and then log in to To login, go to , enter your email, the organization short- name: and the password you set. Go to Command 154 From:Verkada <no-reply@command.verkada.com> Sent:Monday, February 23, 2026 12:19 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada Trial Order has shipped! Attachments:order_serial_numbers.csv To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada Trial Order has shipped Thank you for your interest in Verkada. Your trial order has shipped. Please find information below on your order. Order information Order # V2T-01CE-XMXG Shipping carrier: UPS - GROUND RS Tracking number: 1ZC1D3840315933664 Shipped to: Justin Sherbon CA-Municipality-San Luis Obispo 1540 W Branch St Arroyo Grande CA 93420 United States We also recommend checking out our quick start guides below to help make your installation quick and easy. Additional documentation is available on our website. Quick start guides Getting Started with Verkada Command 155 Getting Started with Verkada Video Surveillance Setting up the Viewing Station Getting Started with Verkada Access Control Item Qty. prevented automatic download of this picture from the Internet.Verkada Arm Mount ACC-MNT-ARM-1 Verkada Arm Mount 1 prevented automatic download of this picture from the Internet.Verkada Large A rm ACC-MNT-XLARM-1 Verkada Large Arm Mount (PTZ) 1 prevented automatic download of this picture from the Internet.Verkada Pendant Cap ACC-MNT-PEND-1 Verkada Pendant Cap Mount 1 prevented automatic download of this picture from the Internet.Verkada Four-Camera ACC-MNT-HPEND-1 Verkada Four-Camera Multisensor Pendant Cap Mount 1 If the product isn't the right fit, you can initiate a return with the return label in the original packaging. If you need a new label, feel free to generate a return label via our self-serve Returns Portal. For any questions about your order, contact your Verkada Sales Rep, email orders@verkada.com, or call our orders team at one of the regional support lines below. Global Order Support Directory Americas: +1 (833) 885-8243 Europe: +44 20 3048 5600 Japan: +81 50-5497-7800 Legal Terms By using Verkada products, you accept, and agree to be bound by, the terms of the End User Agreement. Need Help? Contact Support 156 To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. order_serial_numbers 20260223 SKU Description Serial Number 157 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Monday, February 23, 2026 8:22 AM To:Pfarr, Chad Cc:Ellsworth, Melissa Subject:Re: Quote for Viewing Station Attachments:Monarch_CCS_SCCS_New_Build.pdf Hi Melissa, here is the quote from Monarch for the viewing station. Please let me know if you need anything else. On Sun, Feb 22, 2026 at 1:14 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Morning gang, Hugh can you send the Monarch quote over for Melissa to sign in my absence please? On Feb 20, 2026, at 12:20 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: Whoops, forgot the quote! On Fri, Feb 20, 2026 at 8:04 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Hey Chad, here is the quote with 5YR License for the Viewing Station. Monarch can also send a docusign if that is easier. Thanks, Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/ security -summit/los-angeles/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. https://www.verkada.com/security -summit/los- angeles/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Quote Number : DP26-AJ4Q-JXWZ-GKA2 Expiration Date : 03/22/2026 406 E 3rd Ave San Mateo, CA 94401 $20,196.25Grand Total $472.00Shipping & Handling $19,724.25Total Price Santa Cruz City Schools End CustomerMonarch ConnectedReseller GroundShipping Method 405 Old San Jose Rd. Soquel, CA 95060 US Ship To1640 Clay St San Francisco, CA 94109 US Bill To Net 30Payment Terms 2/20/2026Created DateHugh Wilder hugh․wilder@verkada․com +1 650-514-2667 Account Executive Verkada Information Address Information Reseller & End Customer Details Model Description List Price Discount (%)Unit Price Quantity Total Price CD43-256E-HW CD43-E Outdoor Dome Camera, 256GB, 30 Days Max $1,199.00 35 $779.35 7 $5,455.45 LIC-CAM-3Y-CAP 3-Year Camera License, Capacity Increase $599.00 35 $389.35 7 $2,725.45 AC42-HW AC42 4 Door Controller $1,799.00 35 $1,169.35 3 $3,508.05 ACC-BAT-4AH 4AH Backup Battery $129.00 35 $83.85 3 $251.55 AD34-HW AD34 Multi-format Card Reader $349.00 35 $226.85 12 $2,722.20 LIC-AC-3Y-CAP 3-Year Door License, Capacity Increase $599.00 35 $389.35 12 $4,672.20 ACC-PROX-1 Proximity Access Control Cards, 100 Pack $599.00 35 $389.35 1 $389.35 Quote Number : DP26-AJ4Q-JXWZ-GKA2 Expiration Date : 03/22/2026 406 E 3rd Ave San Mateo, CA 94401 1. 2. 3. 4. 5. 6. 7. Terms All Verkada sales must be through an authorized Verkada partner. Sales tax is not included unless otherwise specified. The fees set forth above are exclusive of import duties, taxes and fees, where applicable. Unless otherwise noted, all currency values are in USD. Shipping and Handling subject to change based on shipping rates at time of order. For simplicity, the Discount is rounded to the nearest percentage. All use of the products will be subject to Verkada's End User Agreement Additional details Verkada products come with up to 10-year hardware warranty. Verkada software licenses include: Unlimited users and access across web and mobile platforms Unlimited cloud archiving of video clips Automatic firmware and cloud software updates Verkada customer support (available via phone, email, and live chat within Verkada Command). Verkada offers pay over time options for end customers and resellers - reach out to your Verkada account executive or to learn morepaymentplans@verkada.com ____________________________________________________________________________________________________________________________________________ 158 From:Verkada Trials <trials@verkada.com> Sent:Sunday, February 22, 2026 1:09 PM To:hugh.wilder@verkada.com; Pfarr, Chad Subject:Your Verkada trial order is processing Attachments:Trialopp_signed_Justin_Sherbon_2222026.pdf To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial order is processing Hi Chad, Your trial order has been submitted. Once it ships, we'll send you an email with further shipping details. We've attached your signed trial order form for your reference. Your trial reference code is vdmatjzxl9h8ff6oovpbmqgjmmqrmqzi. If you have questions, please reach out to your account representative Hugh Wilder. Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Us e of Verkada product s is s ubject to the t erms of the End Us er Agreement . Need Help? Contact sales@verkada.co m , or call +1 (650) 514-2500 . For technical support questions, email support@verkada.co m . Trial Order Form Ship To Justin Sher bon Bill To Chad Pfarr Address 1540 W Branch St Arroyo Grande, CA United States, 93420 Justin@sentinalsecur ity.com 805-623-0947 Address 1042 Walnut St San Luis Obispo, CA US, 93401 Order Info Order Items Model Descripti on Quanti ty AC C-MNT-AR M-1 Arm Mount 1 AC C-MNT-XLARM-1 Large Arm Mount (PTZ)1 AC C-MNT-HPEND-1 Four-Camera Multisensor Pendant Cap Mount 1 AC C-MNT-PEND-1 Pendant Cap Mount 1 A mount D ue: $0.00 Chad Pfarr San Luis Obispo Pol ice Department 2/22/2026 Trial Terms 1) Your trial wi ll begin upon shipment and continue for thirty (30) days, unl ess otherwi se extended vi a mutual agreement ("Trial Period"). 2) Your initial commitment i s $0.00. If you return the unit(s) withi n 30 days after the Tri al Period ends, there will be no cost to you. However, if you do not, you agree to pay the li st price of $466.00. Pl ease refer to our product prici ng page for more details on product pri cing. 3) Verkada w il l only invoice you for the products li sted above that are not returned or purchased w ithin 30 days after the Trial Period ends, provided that Verkada fi rst provi des advance notice to you of such outstanding i tems. Al l currency values are in USD unless otherwise noted. Verkada provides free shipping and handl ing for return of the products. You may use the return shippi ng label i n the box with your products. Customers i n the Uni ted States may al so obtai n a new free return label here (non-US customers may email returns@verkada.com for a new label). 4) Your use of the products i s subj ect to the terms of Verkada's End U ser Agreement. For questi ons, please contact your representative Hugh Wilder vi a emai l at hugh.wilder@verkada.com. I accept the terms and conditions. C ustomer Name: Business Ti tl e: Date: * 159 From:Pfarr, Chad Sent:Sunday, February 22, 2026 1:14 PM To:Hugh Wilder; Ellsworth, Melissa Subject:Re: Quote for Viewing Station Attachments:CA-Municipality-San Luis Obispo 5YR (3).pdf Morning gang, Hugh can you send the Monarch quote over for Melissa to sign in my absence please? On Feb 20, 2026, at 12:20 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: Whoops, forgot the quote! On Fri, Feb 20, 2026 at 8:04 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Hey Chad, here is the quote with 5YR License for the Viewing Station. Monarch can also send a docusign if that is easier. Thanks, Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Suite 130-203 16321 Main St Suite 130 Chino, CA 91708 This order is a binding agreement between you and The ELD Experts LLC, dba Monarch. By placing this order, you hereby agree to Monarch's Terms of Sale, which are incorporated herein by reference, and can be found at https://www.monarchconnected.com/terms-of-sale In the event of a conflict between this order and the Terms of Sale, the Terms of Sale shall control. Customer agrees that their use of and access to the Verkada products and services purchased hereunder are subject to Verkada's terms of service at https://legal.verkada.com/#eua Please confirm acceptance of this quote by signing below: Signature: ___________________________________ Print Name: __________________________________ Date: _______________________________________ $1,906.25Grand Total $32.75Tax -$624.5Total Discount $2,498.00Subtotal 990 Palm Street San Luis Obispo, CA 93401 United States Ship To CA-Municipality-San Luis ObispoCustomer Name 990 Palm Street San Luis Obispo, CA 93401 United States Bill To CA-Municipality-San Luis ObispoBill To Name 2/20/2026Created Date 60Term (Months) 00008964Quote Number anthony@monarchconnected.comEmail Anthony D'AmbrosioPrepared By Product Code Product Quantity MSRP Amount Final VX52-HW Verkada VX52 Viewing Station 1.00 $499.00 $499.00 $374.25 LIC-VX-5Y-CAP Verkada 5-Year Viewing Station License, Capacity Increase 1.00 $1,999.00 $1,999.00 $1,499.25 160 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Friday, February 20, 2026 12:20 PM To:Pfarr, Chad Subject:Re: Quote for Viewing Station Attachments:CA-Municipality-San Luis Obispo 5YR (3).pdf Whoops, forgot the quote! On Fri, Feb 20, 2026 at 8:04 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Hey Chad, here is the quote with 5YR License for the Viewing Station. Monarch can also send a docusign if that is easier. Thanks, Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/security -summit/los-angeles/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Suite 130-203 16321 Main St Suite 130 Chino, CA 91708 This order is a binding agreement between you and The ELD Experts LLC, dba Monarch. By placing this order, you hereby agree to Monarch's Terms of Sale, which are incorporated herein by reference, and can be found at https://www.monarchconnected.com/terms-of-sale In the event of a conflict between this order and the Terms of Sale, the Terms of Sale shall control. Customer agrees that their use of and access to the Verkada products and services purchased hereunder are subject to Verkada's terms of service at https://legal.verkada.com/#eua Please confirm acceptance of this quote by signing below: Signature: ___________________________________ Print Name: __________________________________ Date: _______________________________________ $1,906.25Grand Total $32.75Tax -$624.5Total Discount $2,498.00Subtotal 990 Palm Street San Luis Obispo, CA 93401 United States Ship To CA-Municipality-San Luis ObispoCustomer Name 990 Palm Street San Luis Obispo, CA 93401 United States Bill To CA-Municipality-San Luis ObispoBill To Name 2/20/2026Created Date 60Term (Months) 00008964Quote Number anthony@monarchconnected.comEmail Anthony D'AmbrosioPrepared By Product Code Product Quantity MSRP Amount Final VX52-HW Verkada VX52 Viewing Station 1.00 $499.00 $499.00 $374.25 LIC-VX-5Y-CAP Verkada 5-Year Viewing Station License, Capacity Increase 1.00 $1,999.00 $1,999.00 $1,499.25 161 From:Verkada <no-reply@command.verkada.com> Sent:Friday, February 20, 2026 10:49 AM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada Trial Order has shipped! Attachments:order_serial_numbers.csv To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada Trial Order has shipped Thank you for your interest in Verkada. Your trial order has shipped. Please find information below on your order. Order information Order # V2T-0HPK-GQYF Shipping carrier: UPS - GROUND RS Tracking number: 1ZC1D3840315925824 Shipped to: Chad Pfarr CA-Municipality-San Luis Obispo 1042 Walnut St San Luis Obispo CA 93401 United States We also recommend checking out our quick start guides below to help make your installation quick and easy. Additional documentation is available on our website. Quick start guides Getting Started with Verkada Command 162 Getting Started with Verkada Video Surveillance Setting up the Viewing Station Getting Started with Verkada Access Control Item Qty. prevented automatic download of this picture from the Internet.Verkada VX52 Viewing VX52-HW Verkada VX52 Viewing Station 1 If the product isn't the right fit, you can initiate a return with the return label in the original packaging. If you need a new label, feel free to generate a return label via our self-serve Returns Portal. For any questions about your order, contact your Verkada Sales Rep, email orders@verkada.com, or call our orders team at one of the regional support lines below. Global Order Support Directory Americas: +1 (833) 885-8243 Europe: +44 20 3048 5600 Japan: +81 50-5497-7800 Legal Terms By using Verkada products, you accept, and agree to be bound by, the terms of the End User Agreement. Need Help? Contact Support To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2026 Verkada Inc. All rights reserved. order_serial_numbers 20260220 SKU Description Serial Number VX52-HW Verkada VX52 Viewing Station 164 From:Pfarr, Chad Sent:Thursday, February 19, 2026 4:05 PM To:Hugh Wilder Subject:Re: viewing station Perfect, thanks Sent from my iPhone On Feb 19, 2026, at 3:36 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: Oh shoot - sorry. The form has to go through you, but you can put Justin's address in there to be shipped to. I'll send one now. On Thu, Feb 19, 2026 at 3:33 PM Pfarr, Chad <cpfarr@slocity.org> wrote: On a side note, I just unpackaged all the cameras, including the two demo units that we’re gonna throw on this trailer. The two demo units came with no mounting hardware, just the cameras themselves. Can we get the mounting equipment shipped out to Justin‘s facility by any chance? Sent from my iPhone On Feb 19, 2026, at 2:16 PM, Pfarr, Chad <cpfarr@slocity.org> wrote: Thanks brother! From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Thursday, February 19, 2026 2:15 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: viewing station I'll send a trial that will arrive early next week latest and will have a quote to you tomorrow. <~WRD3937.jpg> 165 On Thu, Feb 19, 2026 at 2:12 PM Pfarr, Chad <cpfarr@slocity.org> wrote: I need to have it in hand by 3/7 so whatever you think is best? From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Thursday, February 19, 2026 2:10 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: viewing station Do you need it now? I can send a trial and we can covert through an order. Or, we can set up the order ahead, would just take a little longer to ship, as we would need your PO back. <~WRD3937.jpg> On Thu, Feb 19, 2026 at 2:08 PM Pfarr, Chad <cpfarr@slocity.org> wrote: I need to buy another viewing station. Can you get me one sent out please? I can’t remember if those need an annual license or not but if it does I’ll take a 5 year. Thanks man! Chad Pfarr Police Lieutenant <image001.png> Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 slocity.org <image002.png> <image003.png> <image004.png> <image005.png> 166 <image006.png> Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. <~WRD3937.jpg> Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here <~WRD3937.jpg> Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 167 From:Verkada Trials <trials@verkada.com> Sent:Thursday, February 19, 2026 3:38 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com; trials@verkada.com Subject:Complete your Verkada trial order To help protect your privacy, Microsoft Office prevented automatic download of Complete your Verkada trial order Hi Chad, Thank you for your interest in a Verkada trial! Complete Trial Order Your trial includes: To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Cloud Service 30 day Command Cloud Service License To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Archived Clips Cloud Storage for Archived Clips To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Free Shipping Free Shipping - Both ways If the above button does not work, click here: https://trial.verkada.com/?id=vdmatjzxl9h8ff6oovpbmqgjmmqrmqzi . If you’re having issues with setup, please reach out to me at hugh.wilder@verkada.com. Regards, Hugh Wilder 168 Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 175 From:Verkada Trials <trials@verkada.com> Sent:Thursday, February 19, 2026 2:29 PM To:hugh.wilder@verkada.com; Pfarr, Chad Subject:Your Verkada trial order is processing Attachments:Trialopp_signed_Chad_Pfarr_2192026.pdf To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial order is processing Hi Chad, Your trial order has been submitted. Once it ships, we'll send you an email with further shipping details. We've attached your signed trial order form for your reference. Your trial reference code is jvetpjxig7yzmdyk0lujww4ifavynlxu. If you have questions, please reach out to your account representative Hugh Wilder. Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Us e of Verkada product s is s ubject to the t erms of the End Us er Agreement . Need Help? Contact sales@verkada.co m , or call +1 (650) 514-2500 . For technical support questions, email support@verkada.co m . Trial Order Form Ship To Chad Pfarr Bill To Chad Pfarr Address 1042 Walnut St San Luis Obispo, CA United States, 93401 cpfarr@slocity.org 805-781-7336 Address 1042 Walnut St San Luis Obispo, CA US, 93401 Order Info Order Items Model D escri pti on Quanti ty VX52-HW VX52 Viewi ng Station 1 A mount D ue: $0.00 Chad Pfarr San Luis Obispo Pol ice Department 2/19/2026 Trial Terms 1) Your trial wi ll begin upon shipment and continue for thirty (30) days, unl ess otherwi se extended vi a mutual agreement ("Trial Period"). 2) Your initial commitment i s $0.00. If you return the unit(s) withi n 30 days after the Tri al Period ends, there will be no cost to you. However, if you do not, you agree to pay the li st price of $499.00. Pl ease refer to our product prici ng page for more details on product pri cing. 3) Verkada w il l only invoice you for the products li sted above that are not returned or purchased w ithin 30 days after the Trial Period ends, provided that Verkada fi rst provi des advance notice to you of such outstanding i tems. Al l currency values are in USD unless otherwise noted. Verkada provides free shipping and handl ing for return of the products. You may use the return shippi ng label i n the box with your products. Customers i n the Uni ted States may al so obtai n a new free return label here (non-US customers may email returns@verkada.com for a new label). 4) Your use of the products i s subj ect to the terms of Verkada's End U ser Agreement. For questi ons, please contact your representative Hugh Wilder vi a emai l at hugh.wilder@verkada.com. I accept the terms and conditions. C ustomer Name: Business Ti tl e: Date: * 176 From:Verkada Trials <trials@verkada.com> Sent:Thursday, February 19, 2026 2:15 PM To:Pfarr, Chad Cc:hugh.wilder@verkada.com; trials@verkada.com Subject:Complete your Verkada trial order To help protect your privacy, Microsoft Office prevented automatic download of Complete your Verkada trial order Hi Chad, Thank you for your interest in a Verkada trial! Complete Trial Order Your trial includes: To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Cloud Service 30 day Command Cloud Service License To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Archived Clips Cloud Storage for Archived Clips To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Free Shipping Free Shipping - Both ways If the above button does not work, click here: https://trial.verkada.com/?id=jvetpjxig7yzmdyk0lujww4ifavynlxu. If you’re having issues with setup, please reach out to me at hugh.wilder@verkada.com. Regards, Hugh Wilder 177 Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 185 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Thursday, February 19, 2026 2:09 PM To:Pfarr, Chad Subject:Re: Trailers Ya I think that makes the most sense given the time crunch. Okay, good luck with the event and - To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. On Thu, Feb 19, 2026 at 1:10 PM Pfarr, Chad <cpfarr@slocity.org> wrote: We’re going to demo one of Justin’s units and go from there. If we end up purchasing a couple units there’s no reason to involve Justin unless he comes back with a way lower price point though. We’ll chat about it after our event and go from there. Thanks for the quick reply From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Thursday, February 19, 2026 8:31 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Trailers Unfortunately they aren't doing demos of the trailer. The interactive sandbox will be the most I can provide there. If that's too quick of a turnaround maybe we work with Justin on this event, with the Verkada cameras that I sent a trial of, and then we can explore our trailers after. We can always run the resale purchase through Justin, of the cameras and/or trailer, so that he is still involved. On Thu, Feb 19, 2026 at 7:09 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Well geeze, now I feel bad I talked to Justin. I didn’t know yours were available. How is it getting a demo unit? We have our big St. Fratty’s event happening on 3/15 and I’d love to show it off to Chief. 186 Let me know if you think that doable? From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Wednesday, February 18, 2026 3:37 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Trailers Yes, they are up an running - I just sent you a link to view our demo trailer - did that work? https://www.verkada.com/security-trailers/ Looks like they start at $58,000. Document with all info is attached. I'm told that the price is comparable when looking at leasing over various periods of time. We can break out the total costs of ownership for either deployment to ensure its cost effective. On Wed, Feb 18, 2026 at 3:30 PM Pfarr, Chad <cpfarr@slocity.org> wrote: I’ll fill that out now. Do you guys have deployable units yet or are they still in development? Chief is interested in getting a couple at some point. Do you have costs associated with the trailers yet? I’ll be monitoring emails the rest of this week after next week though. From: Hugh Wilder <hugh.wilder@verkada.com > Sent: Wednesday, February 18, 2026 9:59 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Trailers Hey - when I was at our kickoff last week they mentioned they opened a 'sandbox' for the trailers that customers can play around in. Since you guys seem to be actively exploring, I requested that they give you access so that you can see what the end user experience is like and show it to anyone who needs to see. 187 They will just need you to complete the NDA - https://legal.verkada.com/ and then they will send you an access code as soon as a spot opens up. Best, Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 188 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/security -summit/los-angeles/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 189 From:Pfarr, Chad Sent:Thursday, February 19, 2026 2:09 PM To:Hugh Wilder Subject:viewing station I need to buy another viewing station. Can you get me one sent out please? I can’t remember if those need an annual license or not but if it does I’ll take a 5 year. Thanks man! Chad Pfarr Police Lieutenant Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 slocity.org Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. 200 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Wednesday, February 18, 2026 3:38 PM To:Pfarr, Chad Subject:Re: Trailers hmm okay I tried sharing the whole site and it may have some permissions issues. That was just for the interim. The real sandbox will come from a different link from the product team. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. On Wed, Feb 18, 2026 at 3:36 PM Pfarr, Chad <cpfarr@slocity.org> wrote: I finished the NDA and followed the link but when I land at the page there’s a message that says, “There’s nothing here” with the Verkada logo across the top. From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Wednesday, February 18, 2026 9:59 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Trailers Hey - when I was at our kickoff last week they mentioned they opened a 'sandbox' for the trailers that customers can play around in. Since you guys seem to be actively exploring, I requested that they give you access so that you can see what the end user experience is like and show it to anyone who needs to see. They will just need you to complete the NDA - https://legal.verkada.com/ and then they will send you an access code as soon as a spot opens up. Best, Hugh Wilder City & School Security Specialist Central California W: (650) 514-2667 201 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here