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HomeMy WebLinkAboutPRR26435 Email Batch 3302 From:Claudia Hajjar <claudia.hajjar@verkada.com> Sent:Wednesday, July 2, 2025 6:41 PM To:Mortensen, Eric Cc:Pfarr, Chad; David Murguia; Jon Andersen; Alex Zhou Subject:Re: Verkada whitelisted It looks like you're logged into a different account. Your original commercial org short name is: therefore the link in that org is Your GovCloud short name is: Note: GovCloud is in a different AWS region than your commercial Command org. So the domain will be Best, On Wed, Jul 2, 2025 at 6:11 PM Mortensen, Eric <emortens@slocity.org> wrote: Do you have this information for me: https://org-short-name.command.verkada.com/oidc/aad/callback (replace org-short-name in the URI with your Command organization's short-name.) Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Wednesday, July 2, 2025 5:19 PM To: Pfarr, Chad <cpfarr@slocity.org>; Mortensen, Eric <emortens@slocity.org> Cc: David Murguia <david.murguia@verkada.com>; Jon Andersen <jon.andersen@verkada.com>; Alex Zhou <alex.zhou@verkada.com> Subject: Re: Verkada whitelisted Hey Chad and Eric, 303 Just following up from our meeting today - Below I've attached the migration consideration document we walked through, for your reference. We will plan to start moving over devices on Wednesday July 9th. As mentioned, all archives and incidents will remain on the original commercial Command org, and you will still have access to all of that data. Prior to the migration, @Mortensen, Eric please let me know if you'd like my help manually moving over users, if the Azure instance is not operational. @Jon Andersen will work to send out the fingerprint cards to you so that we can get approved and obtain access to more detailed NCIC/CLEW data. We'll also start testing CLEW's functionality in your Gov account next week once @Alex Zhou returns. Thank you both for your help throughout this process! Enjoy the holiday weekend. Best, On Thu, Jun 26, 2025 at 4:08 PM Claudia Hajjar <claudia.hajjar@verkada.com> wrote: Thank you for the support token! I just threw a calendar invite your way! Talk to you soon, On Thu, Jun 26, 2025 at 2:58 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Sorry about that, I knew you would need both accounts and totally spaced. for the Gov account. How does 3:30 on 7/2 sound to discuss the migration? 304 From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Thursday, June 26, 2025 10:22 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Verkada whitelisted Hey Chad, This is very exciting!! I just called and left you a message, but I'll reiterate it all here too. Do you mind also sending a full access support token for the GovCloud account? This is where the NCIC data will be hosted. If you're available, let's set up some time to discuss the migration of the cameras in your old org in more detail. Here are some times next week that work for me: Monday 6/30: 9-11 am PT Tuesday 7/1: 1-3 pm Wednesday 7/2: 2-4 pm Now that we have California-specific data, how can we expand this to NCIC access in the state? I know that process will entail us becoming an approved CJIS vendor and submit fingerprints, but I was informed by another CA customer that the CLETS committee only meets twice a year to make approvals. So, I want to make sure we're on the right path. Thank you for your help thus far! Talk soon, On Thu, Jun 26, 2025 at 8:31 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Good morning Claudia! I’ve got those cameras sitting in my office waiting for the return info so I’ll get that started. 305 We’re ready to go live with the CLEW data from my perspective. Everything’s been turned into DOJ so we can start testing!!! As far as our old account and all those cameras being migrated over to the new account, what do we need to do to make that happen? Also, do you know if there’s a way to migrate all my user accounts over quickly or do I need to build them out one user at a time? Thank you guys for all the work to get us to this point, we’re very excited! Chad From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Wednesday, June 25, 2025 4:20 PM To: Pfarr, Chad <cpfarr@slocity.org>; Mortensen, Eric <emortens@slocity.org> Cc: David Murguia <david.murguia@verkada.com>; Alex Zhou <alex.zhou@verkada.com>; Jon Andersen <jon.andersen@verkada.com>; Heath, Taylor <theath@slocity.org>; Stevens, John <jstevens@slocity.org> Subject: Re: Verkada whitelisted Hey Lt. Pfarr, I hope all is well. Below I'm attaching a return label for the 5 bullet cameras we are exchanging for the FIPS cameras. Please let me know if you have any questions as you work to ship the old ones back and/or receive the new ones. On the NCIC integration side - Alex was able to deploy the CLEW data, so it should be good to go to test in your org. Could you please provide an updated support token with full video and image access so that he can test the integration? Are there any updates on the state side? I want to make sure we've got all necessary paperwork/fingerprints handled so that we can bring this integration live in CA. Thank you again for all of your help, 306 On Thu, Jun 5, 2025 at 10:58 AM Alex Zhou <alex.zhou@verkada.com> wrote: Thanks. In this case we will only parse the license plates and states for now. When we have more information we can parse the rest of the data. On Tue, Jun 3, 2025 at 5:17 PM Mortensen, Eric <emortens@slocity.org> wrote: I do not have a list, I used the Google. I also don’t know the date, but I suspect it is the date reported stolen. I’ve CC’d one of our Dispatch Supervisors and an Officer as they may have more information. Eric Mortensen IT Systems Engineer E emortensen@slocity.org T 805.781.7529 From: Alex Zhou <alex.zhou@verkada.com> Sent: Tuesday, June 3, 2025 5:11 PM To: Mortensen, Eric <emortens@slocity.org> Cc: Claudia Hajjar <claudia.hajjar@verkada.com>; Pfarr, Chad <cpfarr@slocity.org>; David Murguia <david.murguia@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Thanks. Do you mind sharing a comprehensive list of plate types so that I can have it parsed into a human readable form? Also what is the date for and is it important to show it? On Tue, Jun 3, 2025 at 5:03 PM Mortensen, Eric <emortens@slocity.org> wrote: License Plate ID / Plate Type / Date CA42=Disabled Veteran Eric Mortensen IT Systems Engineer E emortensen@slocity.org T 805.781.7529 307 From: Alex Zhou <alex.zhou@verkada.com> Sent: Tuesday, June 3, 2025 1:38 PM To: Mortensen, Eric <emortens@slocity.org> Cc: Claudia Hajjar <claudia.hajjar@verkada.com>; Pfarr, Chad <cpfarr@slocity.org>; David Murguia <david.murguia@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Hi Eric, Thanks for the update. Confirming that we have received the email. Quick question: I checked the file we received and it looks like it only has 2 columns. The first one is apparently a license plate. How should we parse and interpret the other column? It looks like the value can be broken down into: - 2 letters for state abbreviation, e.g. CA, TX, etc. Is this the state of the license plate? - 2 digits that do not seem to have a clear meaning, such as 15, 19, 01, 37, etc. - 8 digits that resemble a date stamp, for example "20220516". What is the meaning of this date? If you could help us better understand the meaning of the data we will be able to display them in a more meaningful way. Thanks, Alex On Tue, Jun 3, 2025 at 1:03 PM Mortensen, Eric <emortens@slocity.org> wrote: This has been completed, please let me know. We will be sending every 4 hours. Eric Mortensen IT Systems Engineer E emortensen@slocity.org T 805.781.7529 308 From: Alex Zhou <alex.zhou@verkada.com> Sent: Friday, May 16, 2025 12:05 PM To: Mortensen, Eric <emortens@slocity.org> Cc: Claudia Hajjar <claudia.hajjar@verkada.com>; Pfarr, Chad <cpfarr@slocity.org>; David Murguia <david.murguia@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Thank you! Could you also let us know when it's sent so that I can check on my side. On Thu, May 15, 2025 at 2:19 PM Mortensen, Eric <emortens@slocity.org> wrote: This is on me. I will make changes to get the CLEW data tomorrow. My apologies. Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: Alex Zhou <alex.zhou@verkada.com> Sent: Thursday, May 15, 2025 10:58 AM To: Mortensen, Eric <emortens@slocity.org> Cc: Claudia Hajjar <claudia.hajjar@verkada.com>; Pfarr, Chad <cpfarr@slocity.org>; David Murguia <david.murguia@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Hi Eric, Could you please remind me of the schema request you mentioned? We are still waiting for the following to proceed: - The initial CLEW data file to be sent to ncic@verkada.com. This will allow us to begin creating the necessary script for downloading, parsing, and ingesting the data. Would appreciate it if you could include a stable keyword such as "CA CLEW" in the email title. 309 - Documentation or an explanation of the CLEW data schema. Understanding the schema is crucial for us to correctly parse the data. Thanks, Alex On Wed, May 14, 2025 at 4:53 PM Mortensen, Eric <emortens@slocity.org> wrote: May I get the schema request re-sent. Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Wednesday, May 14, 2025 4:44 PM To: Pfarr, Chad <cpfarr@slocity.org> Cc: Mortensen, Eric <emortens@slocity.org>; Alex Zhou <alex.zhou@verkada.com>; David Murguia <david.murguia@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Hey Chad, Thank you for sending the devices and support tokens! I'll work with our Migration Specialist to get the migration prepared and document ready for your signature. Has Eric had a chance to send the schema over to Alex? Best, 310 On Wed, May 14, 2025 at 9:27 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Good morning Claudia, Support token for the commercial account is Support token for the Gov account is Bullet camera SN’s for swat: Thanks for the help, Chad From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Friday, May 9, 2025 1:49 PM To: Pfarr, Chad <cpfarr@slocity.org> Cc: Mortensen, Eric <emortens@slocity.org>; David Murguia <david.murguia@verkada.com>; Alex Zhou <alex.zhou@verkada.com>; Weston Reed <weston.reed@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Hi Chad, Thanks for meeting with our team today. To recap, we'll have a one-pager for you to sign by next week regarding the migration. Once that's signed, I'll give your organization a week or so to back up any footage necessary and kick off the migration process. In the meantime, could you please provide 30 day access support tokens (with full video/image access) from both your original Command org and the new GovCloud org? This will enable our 311 migration engineer and I to access your Command orgs and move over the cameras. If necessary, here is an article on generating an access support token: https://help.verkada.com/en/articles/5103976-enable-support-access#h_31ecb633d6 Could you also please provide the serial numbers of the 5 bullet cameras you'd like us to swap out for FIPS bullet cameras? We appreciate your help! Best, On Wed, May 7, 2025 at 12:24 PM Claudia Hajjar <claudia.hajjar@verkada.com> wrote: Thanks Chad! Just sent out an invite for Friday 5/9 at 10:30 am. Talk to you then, On Wed, May 7, 2025 at 12:02 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Sounds good. I’m available from noon to 4 tomorrow and from 7 till 2:30 on Friday. Not sure we need Eric for this. Thanks, Chad From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Tuesday, May 6, 2025 11:55 AM To: Pfarr, Chad <cpfarr@slocity.org> Cc: Mortensen, Eric <emortens@slocity.org>; David Murguia <david.murguia@verkada.com>; Alex Zhou <alex.zhou@verkada.com>; Weston Reed <weston.reed@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Hi Chad and Eric, 312 I wanted to follow up from our meeting last week. I'd love to set up some time to discuss migrating your cameras over to GovCloud and what this NCIC integration will look like. What is your availability this week? Best, On Tue, Apr 29, 2025 at 10:52 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Yes, we’ll make 11:30 work. Thanks From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Tuesday, April 29, 2025 10:49 AM To: Pfarr, Chad <cpfarr@slocity.org> Cc: Mortensen, Eric <emortens@slocity.org>; David Murguia <david.murguia@verkada.com>; Alex Zhou <alex.zhou@verkada.com>; Weston Reed <weston.reed@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Hi Chad, Apologies I missed this. Does 11:30 am work for you? Unfortunately we can't make 11 am. Best, On Mon, Apr 28, 2025 at 2:05 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Hi Claudia, Can we bump up from 11-11:30 tomorrow? That works for Eric and me. 313 Thanks, Chad Sent from my iPhone On Apr 28, 2025, at 11:11 AM, Claudia Hajjar <claudia.hajjar@verkada.com> wrote: Hi Eric and Chad, Does tomorrow Tuesday 4/29 at 11:30 am PT work for you? I've sent out a calendar invite. If you're unavailable at this time, please let me know and I can reschedule. Best, On Thu, Apr 24, 2025 at 5:22 PM Mortensen, Eric <emortens@slocity.org> wrote: I did not.. Can technical be provided on Monday post 1000 my hours or Tuesday post 1000, but refrain from 1300 forward. I’d like to get this working… I’m not the best *nix person, but I think with secondary technical eye I can get this up and running next week…. ..I also have most of Wednesday free as well and Friday is still open. Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: David Murguia <david.murguia@verkada.com> Sent: Thursday, April 24, 2025 5:20 PM To: Mortensen, Eric <emortens@slocity.org> Cc: Alex Zhou <alex.zhou@verkada.com>; Claudia Hajjar <claudia.hajjar@verkada.com>; Pfarr, 314 Chad <cpfarr@slocity.org>; Weston Reed <weston.reed@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: RE: Verkada whitelisted Hey Eric, Apologies this completely slipped. Did you have a chance to work through the integration? Happy to set some time up tomorrow or monday or tuesday of next week. On Tue, Apr 15, 2025 at 5:03 PM, David Murguia <david.murguia@verkada.com> wrote: Thank for the update Eric! We'll go ahead and find some time for next week. Looking forward to getting this setup. -David On Tue, Apr 15, 2025 at 4:05 PM, Eric Mortensen <emortens@slocity.org> wrote: Verkada Team… I have moved some projects around. I have the *nix box finished form a curl/wget side of things. I will be moving things around tomorrow to work on getting it into the DMZ and opening the firewall for access. 315 I’m in training for most of the day Thursday and have a site walk on Friday, but can work on the SFTP server later that day and over the weekend. Let me know what next week’s schedule is looking like for testing from your servers to grab the file. Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: David Murguia <david.murguia@verkada.com> Sent: Monday, March 17, 2025 3:58 PM To: Alex Zhou <alex.zhou@verkada.com>; Claudia Hajjar <claudia.hajjar@verkada.com> Cc: Pfarr, Chad <cpfarr@slocity.org>; Mortensen, Eric <emortens@slocity.org>; Weston Reed <weston.reed@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Hi Eric and Chad, Hope your week is off to a strong start. Wanted to see if you were able to get the devices online (Chad) and if you were able to get to the CLEW SFTP setup. -David On Fri, Mar 14, 2025 at 11:02 AM, Alex Zhou <alex.zhou@verkada.com> wrote: Hi Eric, Checking in to see if you have any updates on setting up the SFTP? Is there anything else you need from me? Best, 316 Alex On Thu, Feb 6, 2025 at 5:03 PM David Murguia <david.murguia@verkada.com> wrote: Leading up to the call, I now Eric, you had mentioned you were heads down kicking off the new year on the IT side. Have you had a chance to look at the credentials we provided? On Thu, Feb 06, 2025 at 3:52 PM, Alex Zhou <alex.zhou@verkada.com> wrote: Sounds good! Just sent you an invitation for 2:30pm tomorrow. On Thu, Feb 6, 2025 at 3:49 PM Pfarr, Chad <cpfarr@slocity.org> wrote: I’m good for all of the listed times on the 7th but none of the others. Chad From: Alex Zhou <alex.zhou@verkada.com> Sent: Thursday, February 6, 2025 3:28 PM To: Pfarr, Chad <cpfarr@slocity.org> Cc: David Murguia <david.murguia@verkada.com>; Mortensen, Eric <emortens@slocity.org>; Weston Reed <weston.reed@verkada.com >; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Hi Chad, Here are some options: - 2/7 (Fri): 11am-1pm, 2:30pm-3pm, 3:30pm-4pm 317 - 2/10 (Mon): 10:30am-11am, 1:30pm -2pm, 2:30pm-3pm, 3:30-4pm - 2/11 (Tue): 11am-11:30am, 1pm-1:30pm, 2pm-2:30pm, or 3:30pm-5:30pm Please let me know what works best for you and I will send you an invitation. Thank you and I'm looking forward to talking to you soon! Best, Alex On Wed, Feb 5, 2025 at 2:59 PM Pfarr, Chad <cpfarr@slocity.org> wrote: I can. Do you want to push out a few dates/times? Thanks, Chad On Feb 5, 2025, at 2:09 PM, Alex Zhou <alex.zhou@verkada.com> wrote: Hi Eric and Chad, Bumping up this thread. Would you be available to sync on this topic? Best, Alex On Mon, Jan 13, 2025 at 1:33 PM David Murguia <david.murguia@verkada.com> wrote: Hey Eric, 318 You free to meet tomorrow at 3:45pm PST. Wanted to check in and see if there were any limitations or blockers not the technical side. Best, David Murguia <image001.jpg> On Wed, Jan 08, 2025 at 12:52 PM, Eric Mortensen <emortens@slocity.org> wrote: I’ve been out of office for a bit and can return to this topic next week if that works. I believe Chad will be out of leave for a bit, so this should prob only include myself and your tech side. Eric Mortensen IT Systems Engineer E emortensen@slocity.org T 805.781.7529 From: David Murguia <david.murguia@verkada.com> Sent: Monday, January 6, 2025 3:17 PM To: Alex Zhou <alex.zhou@verkada.com> Cc: Mortensen, Eric <emortens@slocity.org>; Weston Reed <weston.reed@verkada.com>; Pfarr, Chad <cpfarr@slocity.org>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: FW: Verkada whitelisted Hi Chad and Eric, 319 Are you free for a quick sync this week? We can do Wed or Thursday AM. Best, David <image001.gif> On Mon, Jan 06, 2025 at 11:45 AM, Alex Zhou <alex.zhou@verkada.com> wrote: Hi Eric, Happy New Year! Hope everything is going well. Bump up the thread and see if there's any update on your end. And here is the public SSH key that we will use for development and testing purposes: 320 == Please let me know if there is anything else you need from me. Best, Alex On Fri, Dec 20, 2024 at 1:10 PM Alex Zhou <alex.zhou@verkada.com> wrote: Hi Eric, When you are done for the setup, could you provide the path to the SFTP server? Also can we have a few test files on that SFTP for now so that we can test the cron job and pipeline from our side? Thanks! I will send you a public SSH key that's only for development purposes. Once we have verified the end to end pipeline we can swap to one that we will use for production. Please let me know if there's anything else you need. Best, Alex On Thu, Dec 19, 2024 at 6:58 PM David Murguia <david.murguia@verkada.com> wrote: Not our ideal but can we start with these static IPs? 321 This will be the quickest path while we think through a subnet or subdomain to provide in longer term. Let us know if this works for you @Eric -David On Wed, Dec 18, 2024 at 3:34 PM, Eric Mortensen <emortens@slocity.org> wrote: Our security engineer requested both. Eric Mortensen IT Systems Engineer E emortensen@slocity.org T 805.781.7529 From: Alex Zhou <alex.zhou@verkada.com> Sent: Wednesday, December 18, 2024 3:33 PM To: Mortensen, Eric <emortens@slocity.org>; Weston Reed <weston.reed@verkada.com> Cc: David Murguia <david.murguia@verkada.com>; Pfarr, Chad <cpfarr@slocity.org>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: FW: Verkada whitelisted Hi Eric, 322 @Weston Reed from our infra team suggested using a Best, Alex On Tue, Dec 17, 2024 at 6:34 PM Mortensen, Eric <emortens@slocity.org> wrote: Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: Alex Zhou <alex.zhou@verkada.com> Sent: Tuesday, December 17, 2024 4:35 PM To: Mortensen, Eric <emortens@slocity.org> Cc: David Murguia <david.murguia@verkada.com>; Pfarr, Chad <cpfarr@slocity.org>; Suraj Vathsa <suraj.vathsa@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: FW: Verkada whitelisted Hi Eric, 323 Thanks for being flexible. I'll provide that information once I have them set up on our end. Best, Alex On Tue, Dec 17, 2024 at 8:45 AM Mortensen, Eric <emortens@slocity.org> wrote: This should be doable. I can work with our team to get that configured on the firewall. Can you please provide the IP or subnet of the system that will be accessing the SFTP service? Eric Mortensen IT Systems Engineer E emortensen@slocity.org T 805.781.7529 From: David Murguia <david.murguia@verkada.com> Sent: Monday, December 16, 2024 12:31 PM To: Pfarr, Chad <cpfarr@slocity.org>; Mortensen, Eric <emortens@slocity.org>; Alex Zhou <alex.zhou@verkada.com>; Suraj Vathsa <suraj.vathsa@verkada.com> Cc: Jon Andersen <jon.andersen@verkada.com> Subject: Re: FW: Verkada whitelisted Hi Chad and Eric, Thanks again for meeting last week. Sending over a few updates. Chad - Here is our MOU (CJIS Addendum). l (Our legal team has asked us to use this instead of 324 sending over attachment, however it's the same language as in the attachment). Eric - Looping in @Alex and @Suraj on our engineering team. We wanted to see if you could provide a SFTP file site that we could retrieve the list from? We discussed and rather than having you upload the list to us, we'd prefer to retrieve it. That way we have the appropriate resources to triage in the chance the integration breaks. Please let me know if that works and we can move forward with that architecture. -David On Thu, Dec 12, 2024 at 2:25 PM, Chad Pfarr <cpfarr@slocity.org> wrote: Got a call from the attorney right after our video call. I’m good to sign the MOU. Can you send over a ready to sign version with San Luis Obispo Police Department listed in the “Customer” brackets and I can get it right back to you. From: David Murguia <david.murguia@verkada.com> Sent: Monday, November 25, 2024 3:50 PM To: Mortensen, Eric <emortens@slocity.org> Cc: Pfarr, Chad <cpfarr@slocity.org>; Jon Andersen <jon.andersen@verkada.com>; Dan Polsby <dan.polsby@verkada.com> Subject: RE: Verkada whitelisted Hi Eric and Lt. Chad, 325 Had a quick chance to sync with Eric. Plan forward will be to get through MOU. After that we can kickoff direct integration with your current server in the short term while starting the process with CAL DOJ to integrate directly to the SVS. Find our MOU below, to get in front of your legal teams. This is an approved MOU by our legal team (cc-ed here). We will need to send this one over Ironclad to get it signed, but wanted to send the PDF so you could get it in front of your teams. Added Jon (our Federal CISO) and Dan Polsby (Legal). Best, David Murguia On Mon, Nov 25, 2024 at 11:31 AM, David Murguia <david.murguia@verkada.com> wrote: Good morning Eric and Lt Chad, Sent a quick invite later today for 3pm. Please let me know if that time works for you. Just wanted to keep momentum on getting to a CAL DOJ point of contact to kickoff vendor process for CLETs. 326 -David On Thu, Nov 21, 2024 at 5:03 PM, David Murguia <david.murguia@verkada.com> wrote: Chad, Would you help coral the DOJ point of contact? On Thu, Nov 21, 2024 at 5:02 PM, Eric Mortensen <emortens@slocity.org> wrote: I’m free’ish Friday if DOJ can get on a call or anytime on Monday. Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: David Murguia <david.murguia@verkada.com> Sent: Thursday, November 21, 2024 4:54 PM To: Mortensen, Eric <emortens@slocity.org> Cc: Pfarr, Chad <cpfarr@slocity.org> Subject: RE: Verkada whitelisted Hey Eric, Would it make sense for us to jump on a call with Cal DOJ together? On our end that tracks what 327 we've been seeing and we have resources and engineering help if it comes down to needing to automate via an SFTP file download. Although, ideally we can directly ping via the public IP to DOJ, which we can also provide. Let me know if you want to meet tomorrow or Monday to discuss. On Thu, Nov 21, 2024 at 4:36 PM, Eric Mortensen <emortens@slocity.org> wrote: From my last meeting with Cal DOJ I was specifically told only authorized registered agencies were allowed access to the hotlists and the automation (e.g. hot-linking via authorized public IP). However, if there is word that we can sponsor, we’d be happy to. We just need to know what requirements are necessary. Previously DOJ had informed me that they allow us as an agency to provide copies of the SVS lists to vendors, but only for use for our specific agency. However that is a manual process unless I automate it with some scripting and a SFTP destination. Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: Pfarr, Chad <cpfarr@slocity.org> Sent: Thursday, November 21, 2024 2:39 PM To: David Murguia <david.murguia@verkada.com>; Mortensen, Eric <emortens@slocity.org> Subject: FW: Verkada whitelisted David, meet Eric Mortensen from our IT department. 328 Eric, David is our new point of contact from Verkada on the LPR project. David reached out yesterday with an update that they have been going through the process of obtaining access to SVS data in North Carolina and are now starting the process in California. North Carolina should start sending them info in a couple weeks. Verkada has hit a roadblock with Cal DOJ during their initial attempts to contact. I dug up our emails from last year and this was the last one I could find with some direction about where to start. Did you have any further conversation with Pryanka back then that might help give further direction? They need the initial sponsor to let DOJ know that were asking for the integration. Thanks to you both in advance! From: Mortensen, Eric <emortens@slocity.org> Sent: Sunday, July 30, 2023 8:59 AM To: Priyanka Sekhar <priyanka.sekhar@verkada.com> Cc: Yi Xu <yi.xu@verkada.com>; Pfarr, Chad <cpfarr@slocity.org>; Michele Casertano <michele.casertano@verkada.com> Subject: RE: Verkada whitelisted Priyanka, Here is what DOJ provided to us. I’m requesting we get clarification from our coordinator regarding an outside vendor’s access. Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: Priyanka Sekhar <priyanka.sekhar@verkada.com> Sent: Wednesday, July 26, 2023 3:18 PM 329 To: Mortensen, Eric <emortens@slocity.org> Cc: Yi Xu <yi.xu@verkada.com>; Pfarr, Chad <cpfarr@slocity.org>; Michele Casertano <michele.casertano@verkada.com> Subject: Re: Verkada whitelisted Thanks Eric! Very helpful. Let us know when you find out more. On Tue, Jul 25, 2023 at 8:16 PM Mortensen, Eric <emortens@slocity.org> wrote: Priyanka, Attached is some of the internet I can dig up today; mostly it appears that NCIS access via CAL-DOJ is authorized via the agency ya’ll will be working with (ref. Vigilante). I’ve reached out to my colleagues to identify how we may gain access to the SVS list via a web portal and from there get an idea of what the data structure is. From there, I’ll probably make an inquiry in regards to a 3rd party access to the data. . Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: Priyanka Sekhar <priyanka.sekhar@verkada.com> Sent: Tuesday, July 25, 2023 10:19 AM 330 To: Mortensen, Eric <emortens@slocity.org>; Yi Xu <yi.xu@verkada.com> Cc: Pfarr, Chad <cpfarr@slocity.org>; Michele Casertano <michele.casertano@verkada.com> Subject: Re: Verkada whitelisted Hi Eric, Thanks for meeting with us today! Summarizing the key action items from our conversation here. The following details will be necessary for us to start working on NCIC integrations: 1. Format of the NCIC hotlist (is it a CSV or txt file, what are the headers etc) 2. Contact at Cal DOJ who can help us navigate compliance 3. Details on how other vendors (e.g. flock) have gained permission to access the NCIC lists I'll add a placeholder to our calendar for next week - we can adjust or reschedule as necessary as we get closer. Best, Priyanka On Mon, Jul 17, 2023 at 3:59 PM Mortensen, Eric <emortens@slocity.org> wrote: That time should work. I have a hard stop @ 1130 for some training. 331 Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: Priyanka Sekhar <priyanka.sekhar@verkada.com> Sent: Monday, July 17, 2023 3:57 PM To: Mortensen, Eric <emortens@slocity.org> Cc: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Verkada whitelisted Hey Eric, I've set up some time with our engineering lead next week to discuss implementation questions. Please feel free to reschedule to a more convenient time if needed. Chad - Added you for visibility and you are welcome to join as well. The goal is to make sure we understand each step required for integration. On Tue, Jul 11, 2023 at 3:26 PM Mortensen, Eric <emortens@slocity.org> wrote: I do not know for certain, but WA is setup through the state so I’d point in that direction. Eric Mortensen IT Systems Engineer E emortensen@slocity.org T 805.781.7529 From: Pfarr, Chad <cpfarr@slocity.org> Sent: Tuesday, July 11, 2023 3:22 PM To: Priyanka Sekhar <priyanka.sekhar@verkada.com>; Mortensen, 332 Eric <emortens@slocity.org> Subject: RE: Verkada whitelisted I have no idea. There has to be at least a State level agreement because we didn’t have to do this with Flock because they already have the data flow already established with CLETS. Eric do you know? From: Priyanka Sekhar <priyanka.sekhar@verkada.com> Sent: Tuesday, July 11, 2023 3:20 PM To: Mortensen, Eric <emortens@slocity.org > Cc: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Verkada whitelisted This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. Thanks Eric! I think it makes sense for us to set up a time with a representative from our engineering team here. I'll get that set up asap. Separately, Chad - do you know if submitting an application to allow Verkada to get integrated with the NCIC database holds valid across the nation? Or will be only be able to deploy cameras in California? Thanks for your help! On Fri, Jul 7, 2023 at 11:54 AM Mortensen, Eric <emortens@slocity.org> wrote: 333 We’d need to be clear on how the ‘download’ would occur. If these corresponds with any of our ‘POD’ camera deployments, they have direct internet connections with the majority on Static IPs provided from the carries (AT&T or Verizon). If there is a request for ingress internet traffic to the Police network, it would require us to submit an application to the CA-DOJ for a network design refresh. Feel free to reach out to my Cell directly for any clarification I can provide. Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org C 805.431.5000 From: Pfarr, Chad <cpfarr@slocity.org> Sent: Friday, July 7, 2023 11:39 AM To: Mortensen, Eric <emortens@slocity.org>; Priyanka Sekhar <priyanka.sekhar@verkada.com> Subject: RE: Verkada whitelisted 334 Eric meet Priyanka from Verkada. Priyanka, Eric is my go to IT guy and will aid in getting us moving on our project. From my initial conversation with CLETS this is what I got. “must submit an outward-facing public IP address mapped to San Luis Obispo Police Department, or at least the City of San Luis Obispo. Once we verify the address, we will have it whitelisted. San Luis Obispo PD will then set their system up to download the information using the public internet. At that point, the new camera vendor can work with San Luis Obispo PD’s network staff to get it to work.” Let me know how I can help, Chad From: Mortensen, Eric <emortens@slocity.org > Sent: Friday, July 7, 2023 11:06 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Verkada whitelisted I think I’ll need some more technical information on that.. I’m around today and next week, they can reach out directly Eric Mortensen IT Systems Engineer City of San Luis Obispo T 805.781.7529 335 From: Pfarr, Chad <cpfarr@slocity.org> Sent: Friday, July 7, 2023 10:24:29 AM To: Mortensen, Eric <emortens@slocity.org> Subject: Verkada whitelisted Wanted to start a conversation about getting Verkada whitelisted with CLETS so we can leverage their LPR features without us having to manually input all the stolen vehicles into a hot list. Do you know how to go about making that happen? Chad Pfarr Police Lieutenant Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 slocity.org Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re- transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. -- 336 Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com -- Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com -- Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com -- 337 Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com -- Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com -- Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com -- 338 Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com -- Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com -- Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com -- 339 Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com -- Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com 340 From:Mortensen, Eric Sent:Wednesday, July 2, 2025 6:22 PM To:Claudia Hajjar; Pfarr, Chad Cc:David Murguia; Jon Andersen; Alex Zhou Subject:RE: Verkada whitelisted Also, this appear wrong: Cuz I get the following under the testing. 341 Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: Mortensen, Eric Sent: Wednesday, July 2, 2025 6:12 PM To: Claudia Hajjar <claudia.hajjar@verkada.com>; Pfarr, Chad <cpfarr@slocity.org> Cc: David Murguia <david.murguia@verkada.com>; Jon Andersen <jon.andersen@verkada.com>; Alex Zhou <alex.zhou@verkada.com> Subject: RE: Verkada whitelisted Do you have this information for me: https://org-short-name.command.verkada.com/oidc/aad/callback (replace org-short-name in the URI with your Command organization's short-name.) 412 From:Claudia Hajjar <claudia.hajjar@verkada.com> Sent:Wednesday, July 2, 2025 5:52 PM To:Mortensen, Eric Cc:Pfarr, Chad; David Murguia; Jon Andersen; Alex Zhou Subject:Re: Verkada whitelisted Absolutely: https://help.verkada.com/en/articles/10046800-oidc-based-sso-for-azure-entra https://help.verkada.com/en/articles/8349052-microsoft-entra-id-scim-integration Best, On Wed, Jul 2, 2025 at 5:48 PM Mortensen, Eric <emortens@slocity.org> wrote: Claudia, can you please provide the documentation for SSO integration with both methods. You may have sent the link’d document in the meeting, but I was out in the field. Eric Mortensen IT Systems Engineer T 805.781.7529 C 805.431.5000 From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Wednesday, July 2, 2025 5:19 PM To: Pfarr, Chad <cpfarr@slocity.org>; Mortensen, Eric <emortens@slocity.org> Cc: David Murguia <david.murguia@verkada.com>; Jon Andersen <jon.andersen@verkada.com>; Alex Zhou <alex.zhou@verkada.com> Subject: Re: Verkada whitelisted Hey Chad and Eric, Just following up from our meeting today - Below I've attached the migration consideration document we walked through, for your reference. We will plan to start moving over devices on Wednesday July 9th. As mentioned, all archives and incidents will remain on the original commercial Command org, and you will still have access to all of that data. 485 From:Mortensen, Eric Sent:Wednesday, July 2, 2025 5:42 PM To:Claudia Hajjar; Pfarr, Chad Cc:David Murguia; Jon Andersen; Alex Zhou Subject:RE: Verkada whitelisted Follow up for David: These are the automated lists: There are many more lists for SVS/ABS that we can obtain data and which is more thorough, including MUPS, but it does not support automation and requiring signing into CLEW. Eric Mortensen IT Systems Engineer T 805.781.7529 C 805.431.5000 From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Wednesday, July 2, 2025 5:19 PM To: Pfarr, Chad <cpfarr@slocity.org>; Mortensen, Eric <emortens@slocity.org> Cc: David Murguia <david.murguia@verkada.com>; Jon Andersen <jon.andersen@verkada.com>; Alex Zhou <alex.zhou@verkada.com> Subject: Re: Verkada whitelisted Hey Chad and Eric, Just following up from our meeting today - Below I've attached the migration consideration document we walked through, for your reference. We will plan to start moving over devices on Wednesday July 9th. As mentioned, all archives and incidents will remain on the original commercial Command org, and you will still have access to all of that data. Prior to the migration, @Mortensen, Eric please let me know if you'd like my help manually moving over users, if the Azure instance is not operational. @Jon Andersen will work to send out the fingerprint cards to you so that we can get approved and obtain access to more detailed NCIC/CLEW data. We'll also start testing CLEW's functionality in your Gov account next week once @Alex Zhou returns. 521 From:Claudia Hajjar <claudia.hajjar@verkada.com> Sent:Wednesday, July 2, 2025 5:19 PM To:Pfarr, Chad; Mortensen, Eric Cc:David Murguia; Jon Andersen; Alex Zhou Subject:Re: Verkada whitelisted Attachments:GovCloud Migration Overview (1).pdf Hey Chad and Eric, Just following up from our meeting today - Below I've attached the migration consideration document we walked through, for your reference. We will plan to start moving over devices on Wednesday July 9th. As mentioned, all archives and incidents will remain on the original commercial Command org, and you will still have access to all of that data. Prior to the migration, @Mortensen, Eric please let me know if you'd like my help manually moving over users, if the Azure instance is not operational. @Jon Andersen will work to send out the fingerprint cards to you so that we can get approved and obtain access to more detailed NCIC/CLEW data. We'll also start testing CLEW's functionality in your Gov account next week once @Alex Zhou returns. Thank you both for your help throughout this process! Enjoy the holiday weekend. Best, On Thu, Jun 26, 2025 at 4:08 PM Claudia Hajjar <claudia.hajjar@verkada.com> wrote: Thank you for the support token! I just threw a calendar invite your way! Talk to you soon, On Thu, Jun 26, 2025 at 2:58 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Sorry about that, I knew you would need both accounts and totally spaced. for the Gov account. How does 3:30 on 7/2 sound to discuss the migration? From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Thursday, June 26, 2025 10:22 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Verkada whitelisted GovCloud Migration Overview Executive Summary: To support Verkada’s integration with the National Crime Information Center (NCIC), we are migrating eligible law enforcement customers from our commercial Command environment to a secure, CJIS-aligned environment hosted in AWS GovCloud (GovCloud). This transition is required to ensure compliance with the handling and storage of sensitive data, and it enables NCIC license plate matches to be delivered in real time through Verkada’s License Plate Recognition (LPR) cameras. Verkada’s GovCloud environment meets the security standards outlined by FIPS 140-2 and FedRAMP Ready (Moderate) certification, and is purpose-built for government and public safety use. GovCloud supports our FIPS-validated camera models. However, if non-FIPS cameras are deployed prior to this integration, Verkada will allow those to be migrated over to GovCloud. Customers with eligible devices will receive migration support from a Verkada specialist. Migration Considerations: As part of the migration, Verkada will migrate and maintain the following in GovCloud: site and device names, cloud backup schedules, LPR camera configurations and context cameras, device analytics, events, and privacy settings. Additionally, we will make a best effort to replicate your current site-level user permission structure based on defined groups, provided those users and groups are not managed under the System for Cross-domain Identity Management (SCIM) protocol. Due to the sensitive nature of the data and GovCloud's stricter compliance boundaries, certain elements will not be automatically migrated. Customers are responsible for downloading and manually preserving any person/vehicle data (such as People of Interest (POI) and License Plates of Interest (LPOI)). Please note that Verkada does not migrate historical footage as part of this process. For any data that customers want to retain, customers must complete all necessary archiving/backups prior to the scheduled migration date to avoid data loss. Our team will provide one week notice prior to migrating cameras. Important Considerations: Please be aware that GovCloud does not support certain features available in Commercial Command, including access control, intercoms, and alarms. Any such devices will need to remain in your commercial Command organization or be excluded from the migration scope. Verkada will provide a checklist and coordinate closely with your team throughout the process to ensure a smooth and secure transition. 557 From:VerkadaOne <verkadaone@verkada.com> Sent:Tuesday, July 1, 2025 10:47 AM To:Pfarr, Chad Subject:Chad, See Who’s Headlining VerkadaOne To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.VerkadaOne 2025 Chad, Join Us for an Insider Preview of VerkadaOne 2025 VerkadaOne 2025 is back this September, and we’re kicking things off with big updates. Join us on July 9 for a live webinar where we’ll reveal this year’s headline keynote speaker and give you a first look at everything coming to the biggest event in cloud physical security. What to expect:  The official keynote speaker announcement  A full walkthrough of the 2025 event agenda  A preview of new breakout session tracks  Ticket pricing, what’s included, and how to save 20% off your registration To help protect y our privacy, Microsoft Office prevented automatic download of this picture from the Internet.Date July 9, 2025 To help protect y our privacy, Microsoft Office prevented automatic download of this picture from the Internet.Time 11:00AM PT / 2:00PM ET Register Now to Save Your Spot All attendees will receive 20% off their VerkadaOne ticket. Don’t miss out! Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA 558 To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2025 Verkada. All rights reserved. 559 From:Landon Smith <landon.smith@verkada.com> Sent:Monday, June 30, 2025 9:57 AM To:Pfarr, Chad Subject:Chad, how was your purchase with Verkada? Hi Chad, We are always striving to improve our products, processes and services – and we need your help. We’d appreciate it if you could take a minute to fill out a quick survey for your recent purchase: Order Number - V2S-DKR4-5Z89 Ship Date - 4/16/2025 Verkada Sales Representative - Hugh Wilder Take the survey It's only a handful of questions to help us provide a better experience. Your insight is much appreciated! Sincerely, Landon -- Landon Smith Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails or review our privacy policy please click here. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 560 From:Pfarr, Chad Sent:Tuesday, July 1, 2025 8:32 AM To:David Murguia Subject:message Good morning, just got your voicemail. I’m slammed this morning but open after 3:30 today if you have time for a call then? Chad Pfarr Police Lieutenant Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 slocity.org Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. 664 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Thursday, June 26, 2025 8:39 AM To:Pfarr, Chad Subject:Re: Favor Sounds good! To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. On Thu, Jun 26, 2025 at 8:33 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Looks like we can’t. But I get a new spending authorization after July 1 so we will be soon. From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Wednesday, June 25, 2025 9:30 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Favor Hey Chad - still looking at an order before the end of June? On Thu, May 15, 2025 at 12:56 PM Pfarr, Chad <cpfarr@slocity.org> wrote: That might work out real good! I’m going to be doing an order right before and right after July 1 so that might work out perfect. Sent from my iPhone On May 15, 2025, at 12:43 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: 665 No problem! By the way, we can add Verkada 1 tickets to an order and pass the cost through other product discounts. Sometimes its easier for customers that way. Would just need to look at travel/lodging. Mets are playing the Cubs at Wrigley at night On Thu, May 15, 2025 at 12:36 PM Pfarr, Chad <cpfarr@slocity.org> wrote: You’re the man, thanks bro! Those fire guys might keep em. Let’s do the PD, 1042 Walnut SLO Ca. 93401 From: Hugh Wilder <hugh.wilder@verkada.com > Sent: Thursday, May 15, 2025 12:29 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Favor Should I send them to the fire station? What's the address? <~WRD3862.jpg> On Thu, May 15, 2025 at 12:01 PM Pfarr, Chad <cpfarr@slocity.org> wrote: That would be awesome man, thank you! Yeah, I’m trying to get out there this year for sure. 666 From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Thursday, May 15, 2025 9:31 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Favor What about VerkadaOne? You coming? It is in my hometown of Chicago so I've got some favors to call in - should be very fun https://www.verkada.com/verkada-one/2025/ <~WRD3862.jpg> On Thu, May 15, 2025 at 8:41 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Haha no problem I got it - This one work? <image001.png> <~WRD3862.jpg> On Thu, May 15, 2025 at 8:34 AM Pfarr, Chad <cpfarr@slocity.org> wrote: It came across on my socials and I just busted my last set! I mean I’ll totally sit through a demo but didn’t want you scratching your head about why I was when you got the notification, lol! <image002.jpg> From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Thursday, May 15, 2025 8:13 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Favor Hmm did you get an ad or something? I Dont think I've seen those. Can you send a picture? <~WRD3862.jpg> On Wed, May 14, 2025 at 9:46 PM Pfarr, Chad <cpfarr@slocity.org> wrote: 667 What do I need to do to get a set of those screwdrivers you guys are giving away? Those are real nice! Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.https://www.verkada.com/verkada-one/2025/ Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 672 From:Pfarr, Chad Sent:Thursday, June 26, 2025 8:32 AM To:Claudia Hajjar Subject:RE: Verkada whitelisted Also, here’s the support token, Thanks, Chad From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Wednesday, June 25, 2025 4:20 PM To: Pfarr, Chad <cpfarr@slocity.org>; Mortensen, Eric <emortens@slocity.org> Cc: David Murguia <david.murguia@verkada.com>; Alex Zhou <alex.zhou@verkada.com>; Jon Andersen <jon.andersen@verkada.com>; Heath, Taylor <theath@slocity.org>; Stevens, John <jstevens@slocity.org> Subject: Re: Verkada whitelisted Hey Lt. Pfarr, I hope all is well. Below I'm attaching a return label for the 5 bullet cameras we are exchanging for the FIPS cameras. Please let me know if you have any questions as you work to ship the old ones back and/or receive the new ones. On the NCIC integration side - Alex was able to deploy the CLEW data, so it should be good to go to test in your org. Could you please provide an updated support token with full video and image access so that he can test the integration? Are there any updates on the state side? I want to make sure we've got all necessary paperwork/fingerprints handled so that we can bring this integration live in CA. Thank you again for all of your help, On Thu, Jun 5, 2025 at 10:58 AM Alex Zhou <alex.zhou@verkada.com> wrote: Thanks. In this case we will only parse the license plates and states for now. When we have more information we can parse the rest of the data. On Tue, Jun 3, 2025 at 5:17 PM Mortensen, Eric <emortens@slocity.org> wrote: I do not have a list, I used the Google. I also don’t know the date, but I suspect it is the date reported stolen. I’ve CC’d one of our Dispatch Supervisors and an Officer as they may have more information. Eric Mortensen IT Systems Engineer E emortensen@slocity.org T 805.781.7529 738 From:Claudia Hajjar <claudia.hajjar@verkada.com> Sent:Wednesday, June 25, 2025 4:20 PM To:Pfarr, Chad; Mortensen, Eric Cc:David Murguia; Alex Zhou; Jon Andersen; Heath, Taylor; Stevens, John Subject:Re: Verkada whitelisted Attachments:RL-V2S-ND0C-754R.pdf Follow Up Flag:Follow up Flag Status:Completed Hey Lt. Pfarr, I hope all is well. Below I'm attaching a return label for the 5 bullet cameras we are exchanging for the FIPS cameras. Please let me know if you have any questions as you work to ship the old ones back and/or receive the new ones. On the NCIC integration side - Alex was able to deploy the CLEW data, so it should be good to go to test in your org. Could you please provide an updated support token with full video and image access so that he can test the integration? Are there any updates on the state side? I want to make sure we've got all necessary paperwork/fingerprints handled so that we can bring this integration live in CA. Thank you again for all of your help, On Thu, Jun 5, 2025 at 10:58 AM Alex Zhou <alex.zhou@verkada.com> wrote: Thanks. In this case we will only parse the license plates and states for now. When we have more information we can parse the rest of the data. On Tue, Jun 3, 2025 at 5:17 PM Mortensen, Eric <emortens@slocity.org> wrote: I do not have a list, I used the Google. I also don’t know the date, but I suspect it is the date reported stolen. I’ve CC’d one of our Dispatch Supervisors and an Officer as they may have more information. Eric Mortensen IT Systems Engineer E emortensen@slocity.org T 805.781.7529 From: Alex Zhou <alex.zhou@verkada.com> Sent: Tuesday, June 3, 2025 5:11 PM To: Mortensen, Eric <emortens@slocity.org> UPS CampusShip | UPS - United States https://www.campusship.ups.com/cship/create?ActionOriginPair=defau... 1 of 1 6/11/25, 10:27 AM 773 From:Verkada Product Updates <team@verkada.com> Sent:Wednesday, June 18, 2025 9:42 AM To:Pfarr, Chad Subject:Chad: See What's New at Verkada To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada June 18, 2025 Hey Chad, Welcome back to What's New at Verkada – your monthly roundup of impactful customer stories, must-see webinars, product news, and more. What's New at Verkada VerkadaOne '25 The Cloud Physical Security Event To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Screenshot 2025-06-10 at 5.12.23 PM 1.png Join us at VerkadaOne in Chicago on September 22–24, 2025. Discover our latest product innovations, attend expert-led sessions, and connect with fellow Verkada customers, all while gaining powerful strategies to maximize your existing physical security investment. Don't miss out – early bird tickets are only available now through July 31st. Register Now Customer Spotlight To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.250429_BerkIHouse_ext_1.96.1 (1) 1.png A top university reduces lockouts by 93% with access cards To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.AdobeStock_62597035 1.png A leading hotel operator cuts install costs by 30% with a cloud-based system 774 The International House at UC Berkeley preserves the charm of its historic doors with wireless locks while minimizing lockouts with access cards. Learn More Core Hospitality transforms its security operations across 20 properties with Verkada’s cloud-based solution and plug- and-play functionality. Learn More Industry and Platform Insights To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.engineering.png Verkada detects and responds to cybersecurity threats at scale Learn how Verkada’s Detection and Response team developed their own custom data pipeline for precise threat detection and real-time response, processing over 400 TB of data monthly. Learn More To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.School Advisory board 1.png Introducing Verkada's School Safety Advisory Board Meet the experts helping guide Verkada’s approach to K–12 safety, with decades of experience from organizations like Safe and Sound Schools and the “I Love U Guys” Foundation. Learn More Upcoming Webinars To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.lastest (1).png June 24 VerkadaOne 2025: What's New, What's Next Register Now To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.v annoyed.png June 26 Optimize Your Security Guard Spend Register Now To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.cables 1.png July 8 Physical Security for Cyber Professionals Register Now Tip of the Day To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.230810_Sylvie_Header_Image 1 (3).png 775 Configure schedules, triggers, and entry delays to reduce false alarms  Learn how to set smarter alarm schedules and use keypads or entry delays to minimize false alarms across your sites  Optimize camera triggers and evaluate alternative sensors to decrease unnecessary alerts Watch Training Center Video To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2025 Verkada. All rights reserved. 776 From:Patrick at Verkada <patrick.mcmahon@verkada.com> Sent:Tuesday, June 17, 2025 7:31 AM To:Pfarr, Chad Subject:Chad, CY53-E Technical Deep Dive Starts Soon Hi Chad, As a valued Verkada customer, we want to keep you in the loop on our latest innova Ɵons—including the new CY53-E mulƟsensor camera. You’ve got two great ways to check it out: 1. Join us live this morning Get an inside look at the CY53-E in acƟon. Our team will walk you through how this dual-sensor camera delivers smarter, more scalable coverage—all from a single install point. Register here (one tap): 2. Try it yourself Want hands-on experience? Just hit reply to request a free 30-day trial of the CY53-E, and we’ll get one sent your way. Why customers love the CY53-E: - BidirecƟonal coverage is perfect for hallways, exits, and aisles - Two 5MP sensors provide dual-angle views via a single PoE cable - Each sensor includes opƟcal zoom and supports powerful AI features Can’t make the webinar? No problem—register anyway and we’ll send you the recording. Hope to see you there, Patrick at Verkada Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click: hƩps://www.verkada.com/emailseƫngs/ 777 From:Verkada Privacy Team <privacy@verkada.com> Sent:Thursday, June 12, 2025 12:23 PM To:Pfarr, Chad Subject:Updates to Verkada’s Privacy Policies and End User Agreement To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada Dear Customer, We are writing to let you know about some recent improvements to our Privacy Policies that went into effect on June 9, 2025, and about a recent update to our End User Agreement. Here is a brief update of what’s new:  Data Privacy Framework Certification: We're pleased to share that Verkada has received preliminary approval from the U.S. Department of Commerce for certification under the EU-U.S. Data Privacy Framework, the UK Extension, and the Swiss-U.S. Framework. We will include a link to our official certification in our Privacy Policy once finalized.  Subprocessor List: We’ve recently updated our Subprocessor List, which you can review here. We’ve also created a new portal for customers who want to sign up to receive automated updates to Verkada’s Subprocessor List. It’s located in our Privacy Center. As a courtesy, we've subscribed you to receive updates about our Subprocessor List. If you prefer not to receive these updates, you can unsubscribe at any time here.  Privacy Policy, Candidate Policy and Cookie Policy: Our Privacy Policy has been updated to provide greater clarity around our personal information handling practices and to include our new online portal for privacy requests. We’ve also updated our Cookie Policy to provide more information about the cookies and tracking technologies we use, and we’ve updated our Candidate Policy regarding how we collect and manage personal information in our recruitment process.  End User Agreement: We posted revisions to our End User Agreement on March 12, 2025 to, among other things, support new product features and offerings and improve the clarity and structure of the terms that apply to customers of Verkada’s products. For more information, we encourage you to review our updated policies and End User Agreement. If you have any questions, please don’t hesitate to contact us at privacy@verkada.com. Thank you for your continued trust in Verkada. Best regards, 778 Verkada Privacy Team Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2025 Verkada. All rights reserved. 779 From:Verkada <no-reply@command.verkada.com> Sent:Monday, June 9, 2025 4:48 PM To:claudia.hajjar@verkada.com; Pfarr, Chad Cc:theo.zhou@verkada.com Subject:Your Verkada Order has shipped! Attachments:order_serial_numbers.csv   Your Verkada Order has shipped Thank you for your interest in Verkada. Your order has shipped. Please find information below on your order. Order information Order # V2G-DHHN-SFHB Tracking number: 1ZC1D3840314620548 License Key - Capacity Shipped to: ATTN: CHAD PFARR MUNICIPALITY OF SAN LUIS OBISPO 990 PALM ST SAN LUIS OBISPO CA 93401-3219 United States Item Qty. CB62-512TE-HW-F Verkada CB62-TE-F Outdoor Bullet Camera, 4K, Telephoto Zoom Lens, 512GB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant 5 780 LIC-CAM-3Y-CAP-G Verkada 3-Year Camera License for Government, Capacity Increase 5 For any questions about your order, contact your Verkada Sales Rep, email orders@verkada.com, or call our orders team at +1 (833) 885-8243. Legal Terms By using Verkada products, you accept, and agree to be bound by, the terms of the End User Agreement. Need Help? Contact Support © Copyright 2025 Verkada Inc. All rights reserved. order_serial_numbers 20250609 SKU Description Serial Number CB62-512TE-HW-F Verkada CB62-TE-F Outdoor Bullet Camera, 4K, Telephoto Zoom Lens, 512GB of Storage, Maximum 30 Days of Retention, FIPS validated, TAA Compliant 781 From:VerkadaOne <verkadaone@verkada.com> Sent:Monday, June 9, 2025 11:03 AM To:Pfarr, Chad Subject:Chad, the VerkadaOne webinar is tomorrow! To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.VerkadaOne 2025 Get Ready! Your VerkadaOne 2025 Preview is Tomorrow This is a reminder that the VerkadaOne 2025 Preview Webinar takes place tomorrow at 11:00 AM PT / 2:00PM ET. During this live session, you’ll get a first look at:  A full walkthrough of the 2025 agenda  A look inside the planned breakout tracks touching on the latest innovations, industry trends, and best practices  A look back at last year’s speakers and entertainment, and what to expect this year  Ticket pricing, what’s included, and how to save 20% Whether you're a returning attendee or exploring VerkadaOne for the first time, this is your chance to see why it’s the must-attend event for leaders in physical security. Register here: https://www.verkada.com/webinars/countdown-to-verkadaone-2025- whats-new-whats-next/ To help protect y our privacy, Microsoft Office prevented automatic download of this picture from the Internet.Date June 10, 2025 To help protect y our privacy, Microsoft Office prevented automatic download of this picture from the Internet.Time 11:00AM PT / 2:00PM ET Join the Webinar Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA 782 To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2025 Verkada. All rights reserved. 968 From:VerkadaOne <verkadaone@verkada.com> Sent:Tuesday, June 3, 2025 10:30 AM To:Pfarr, Chad Subject:Chad, your VerkadaOne 2025 preview is here To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.VerkadaOne 2025 VerkadaOne 2025 is in September and we’re giving you an exclusive first look. Chad, join us for a live webinar on June 10th at 11 am PST / 2pm EST that previews everything you can expect at this year’s premier cloud physical security event. Register here: https://www.verkada.com/webinars/countdown-to-verkadaone-2025- whats-new-whats-next/ Whether you're a returning attendee or thinking of joining us for the first time, this session will help you understand why VerkadaOne 2025 is the one event you don’t want to miss. In this session, you’ll get:  A full walkthrough of the 2025 agenda  Opportunities to earn Verkada Certified Engineer (VCE) certifications  Highlights from Partner Kickoff (PKO)  Ticket pricing, what’s included, and how to save 20%  A look back and a look ahead to keynote speakers, entertainment and more! To help protect y our privacy, Microsoft Office prevented automatic download of this picture from the Internet.Date June 10, 2025 To help protect y our privacy, Microsoft Office prevented automatic download of this picture from the Internet.Time 11:00AM PT / 2:00PM ET Register Now to Save Your Spot Bonus: All webinar attendees will receive 20% off their VerkadaOne ticket. 969 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2025 Verkada. All rights reserved. 970 From:Pfarr, Chad Sent:Thursday, May 29, 2025 8:26 AM To:Claudia Hajjar Cc:David Murguia Subject:RE: Verkada whitelisted This totally works for us Claudia, thanks. From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Friday, May 23, 2025 1:46 PM To: Pfarr, Chad <cpfarr@slocity.org> Cc: David Murguia <david.murguia@verkada.com> Subject: Re: Verkada whitelisted Hi Lt. Pfarr, I hope all is well. I wanted to check in and send along a document outlining the migration. We've decided a signature isn't necessary, but rather just a presentation of the migration considerations that we discussed together for your reference. I am working to get 5 FIPS cameras sent to replace the non-FIPS that you'd like to access NCIC with. In terms of a timeline, I think it makes the most sense to backup all necessary footage once the new cameras arrive, package up/send the old ones back, and then we can proceed with the new FIPS ones on GovCloud immediately. Does this work for you? On the state side, what are the next steps for us? Are we still waiting to hear back from the state? I hope you enjoy the long weekend. Best, On Thu, May 15, 2025 at 12:41 PM Pfarr, Chad <cpfarr@slocity.org> wrote: I got a response back from DOJ and it is in fact just SLOPD that needs to sign these documents so you’re off the hook for these! We’re done on our end so we’re all good to go. Thanks, Chad From: Pfarr, Chad Sent: Wednesday, May 14, 2025 4:49 PM To: Claudia Hajjar <claudia.hajjar@verkada.com> Cc: Mortensen, Eric <emortens@slocity.org>; Alex Zhou <alex.zhou@verkada.com>; David Murguia <david.murguia@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: RE: Verkada whitelisted I’m not sure if Eric has sent that or not so I’ll let him confirm one way or another. 971 I did just receive our DOJ MOU back from the City Attorney and were ready to move forward with signatures on those. David and Claudia, I believe I’m going to need some signatures from your team on the MOU but the language is a bit confusing so I’m getting clarification from DOJ. My POC and DOJ is out of the office today but due back tomorrow so hopefully I’ll get a response fairly quickly. It also looks like Josh was able to get the SSO all squared away on our end for the Gov account so were ready there. Looks like were just waiting to confirm we can push the files now. Thanks all, Chad From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Wednesday, May 14, 2025 4:44 PM To: Pfarr, Chad <cpfarr@slocity.org> Cc: Mortensen, Eric <emortens@slocity.org>; Alex Zhou <alex.zhou@verkada.com>; David Murguia <david.murguia@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Hey Chad, Thank you for sending the devices and support tokens! I'll work with our Migration Specialist to get the migration prepared and document ready for your signature. Has Eric had a chance to send the schema over to Alex? Best, On Wed, May 14, 2025 at 9:27 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Good morning Claudia, 999 From:Pfarr, Chad Sent:Thursday, May 29, 2025 8:21 AM To:Claudia Hajjar; Mortensen, Eric Cc:David Murguia; Alex Zhou; Jon Andersen Subject:RE: Verkada whitelisted Good morning Claudia, The weekend was great, hopefully it was for you as well! I spoke with DOJ and they advised everything in the packet I previously sent out was only to be filled out by SLOPD. Nothing in that packet was needed from your team. Did you learn something different? All of my documents have completed routing through legal and were routed earlier this week for Chief and IT Director signatures. Unless you’ve got additional information about needing fingerprints and clearances through DOJ for your team, I believe we’re good to start exchanging data now. Great news on the FIPS cameras. I’m going to be out of state for the next 10 days (I’ll have my email if anyone needs anything) so no huge rush to get them out the door. I’ll need to let Eric update on the exchange of the CLEW data. His team has been pretty severely impacted with some other City projects the last couple weeks and I’m not sure where that’s at. From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Wednesday, May 28, 2025 2:54 PM To: Pfarr, Chad <cpfarr@slocity.org>; Mortensen, Eric <emortens@slocity.org> Cc: David Murguia <david.murguia@verkada.com>; Alex Zhou <alex.zhou@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Hi Lt. Pfarr and Eric, I hope you had a nice weekend! Just following up on a few things....  What are the next steps on the state side? How can we move this forward and submit our CJIS packet/fingerprints?  @Mortensen, Eric Are you able to share the CLEW data and schema with Alex? I believe he is ready to ingest the list and get started.  The FIPS replacement cameras should be shipping shortly. I will send a tracking link once generated and we can initiate the exchange. Please let us know if you have any questions or updates to share! We appreciate your help. Best, On Fri, May 23, 2025 at 1:46 PM Claudia Hajjar <claudia.hajjar@verkada.com> wrote: Hi Lt. Pfarr, I hope all is well. I wanted to check in and send along a document outlining the migration. We've decided a signature isn't necessary, but rather just a presentation of the migration considerations that we discussed together for your reference. I am working to get 5 FIPS cameras sent to replace the non-FIPS that you'd like to 1059 From:Claudia Hajjar <claudia.hajjar@verkada.com> Sent:Friday, May 23, 2025 1:46 PM To:Pfarr, Chad Cc:David Murguia Subject:Re: Verkada whitelisted Attachments:GovCloud Migration Overview.pdf Hi Lt. Pfarr, I hope all is well. I wanted to check in and send along a document outlining the migration. We've decided a signature isn't necessary, but rather just a presentation of the migration considerations that we discussed together for your reference. I am working to get 5 FIPS cameras sent to replace the non-FIPS that you'd like to access NCIC with. In terms of a timeline, I think it makes the most sense to backup all necessary footage once the new cameras arrive, package up/send the old ones back, and then we can proceed with the new FIPS ones on GovCloud immediately. Does this work for you? On the state side, what are the next steps for us? Are we still waiting to hear back from the state? I hope you enjoy the long weekend. Best, On Thu, May 15, 2025 at 12:41 PM Pfarr, Chad <cpfarr@slocity.org> wrote: I got a response back from DOJ and it is in fact just SLOPD that needs to sign these documents so you’re off the hook for these! We’re done on our end so we’re all good to go. Thanks, Chad From: Pfarr, Chad Sent: Wednesday, May 14, 2025 4:49 PM To: Claudia Hajjar <claudia.hajjar@verkada.com> Cc: Mortensen, Eric <emortens@slocity.org>; Alex Zhou <alex.zhou@verkada.com>; David Murguia <david.murguia@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: RE: Verkada whitelisted I’m not sure if Eric has sent that or not so I’ll let him confirm one way or another. I did just receive our DOJ MOU back from the City Attorney and were ready to move forward with signatures on those. GovCloud Migration Overview Executive Summary: To support Verkada’s integration with the National Crime Information Center (NCIC), we are migrating eligible law enforcement customers from our commercial Command environment to a secure, CJIS-aligned environment hosted in AWS GovCloud (GovCloud). This transition is required to ensure compliance with the handling and storage of sensitive data, and it enables NCIC license plate matches to be delivered in real time through Verkada’s License Plate Recognition (LPR) cameras. Verkada’s GovCloud environment meets the security standards outlined by FIPS 140-2 and FedRAMP Ready (Moderate) certification, and is purpose-built for government and public safety use. GovCloud supports our FIPS-validated camera models. However, if non-FIPS cameras are deployed prior to this integration, Verkada will allow those to be migrated over to GovCloud. Customers with eligible devices will receive migration support from a Verkada specialist. Migration Considerations: As part of the migration, Verkada will migrate and maintain the following in GovCloud: site and device names, cloud backup schedules, LPR camera configurations and context cameras, device analytics, events, and privacy settings. Additionally, we will make a best effort to replicate your current site-level user permission structure based on defined groups, provided those users and groups are not managed under the System for Cross-domain Identity Management (SCIM) protocol. Due to the sensitive nature of the data and GovCloud's stricter compliance boundaries, certain elements will not be automatically migrated. Customers are responsible for downloading and manually preserving any person/vehicle data (such as People of Interest (POI) and License Plates of Interest (LPOI)). Please note that Verkada does not migrate historical footage as part of this process. For any data that customers want to retain, customers must complete all necessary archiving/backups prior to the scheduled migration date to avoid data loss. Our team will provide one week notice prior to migrating cameras. Important Considerations: Please be aware that GovCloud does not support certain features available in Commercial Command, including access control, intercoms, and alarms. Any such devices will need to remain in your commercial Command organization or be excluded from the migration scope. Verkada will provide a checklist and coordinate closely with your team throughout the process to ensure a smooth and secure transition. 1088 From:Claudia Hajjar <claudia.hajjar@verkada.com> Sent:Wednesday, May 21, 2025 10:50 AM To:Erquiaga, Josh Cc:Pfarr, Chad; David Murguia; Alex Zhou Subject:Re: SLO GovCloud Migration Josh, You should be able to display GovCloud camera feeds on our viewing station. Best, On Wed, May 21, 2025 at 10:07 AM Erquiaga, Josh <jerquiag@slocity.org> wrote: Hi Claudia, Does that extend to the Apple TV app? I know we’ve used that heavily in our incident commands to have a dedicated display for camera feeds. Josh Erquiaga pronouns he/him/his Information Technology Manager E jerquiag@slocity.org T 805.781.7526 From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Wednesday, May 21, 2025 10:03:39 AM To: Erquiaga, Josh <jerquiag@slocity.org> Cc: Pfarr, Chad <cpfarr@slocity.org>; David Murguia <david.murguia@verkada.com>; Alex Zhou <alex.zhou@verkada.com> Subject: Re: SLO GovCloud Migration Hey Josh, Apologies I missed this email. At the moment, our Command app only supports our commercial environment. You can access GovCloud via the desktop webpage for now, but we are working to support GovCloud via mobile! Best, On Wed, May 21, 2025 at 7:56 AM Erquiaga, Josh <jerquiag@slocity.org> wrote: Hi Claudia – following up on this. I tried to test sign-in on the Verkada Command app on iOS, but I don’t see a way to specify Gov or Commercial. Our email addresses are the same for both, so I think when I entered my email the app assumed it was for the Commercial cloud. Is there a way to specify where you are signing in on the app? 1089 Josh Erquiaga pronouns he/him/his Information Technology Manager E jerquiag@slocity.org T 805.781.7526 From: Erquiaga, Josh Sent: Wednesday, May 14, 2025 13:31 To: 'Claudia Hajjar' <claudia.hajjar@verkada.com> Cc: Pfarr, Chad <cpfarr@slocity.org>; 'David Murguia' <david.murguia@verkada.com>; 'Alex Zhou' <alex.zhou@verkada.com> Subject: RE: SLO GovCloud Migration Hi Claudia, You can disregard. I realized that the correct URLs are in the setup screens in our org settings. One question that came up in testing – I tried to test sign-in on the Verkada Command app on iOS, but I don’t see a way to specify Gov or Commercial. Our email addresses are the same for both, so I think when I entered my email the app assumed it was for the Commercial cloud. Is there a way to specify where you are signing in on the app? Josh Erquiaga pronouns he/him/his Information Technology Manager E jerquiag@slocity.org T 805.781.7526 From: Erquiaga, Josh Sent: Wednesday, May 14, 2025 12:56 To: Claudia Hajjar <claudia.hajjar@verkada.com> Cc: Pfarr, Chad <cpfarr@slocity.org>; David Murguia <david.murguia@verkada.com>; Alex Zhou <alex.zhou@verkada.com> Subject: RE: SLO GovCloud Migration Hi Claudia, 1090 I’m looking at the article you sent, and I thought David had said we need different URLs for the Gov orgs, but I’m not seeing a call out for that. Can you tell me what the Gov URLs are? Thanks, Josh Erquiaga pronouns he/him/his Information Technology Manager E jerquiag@slocity.org T 805.781.7526 From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Friday, May 9, 2025 13:40 To: Erquiaga, Josh <jerquiag@slocity.org> Cc: Pfarr, Chad <cpfarr@slocity.org>; David Murguia <david.murguia@verkada.com>; Alex Zhou <alex.zhou@verkada.com> Subject: Re: SLO GovCloud Migration Hey Josh, Nice to meet you today! Here's an article on enabling SAML in Command (for both commercial and Gov): https://help.verkada.com/en/articles/4702496-enable-saml-for-your-command-account For more specific providers, there are a few links at the bottom of this article that you can follow for setup. Please let us know if you have any questions as you work through this! Best, On Fri, May 9, 2025 at 11:26 AM Erquiaga, Josh <jerquiag@slocity.org> wrote: Thanks for letting me join the call today. I got the invites for both the Commercial account and the Gov account and can log into both. If you can send me the link to the guide for SAML for Gov accounts, I’ll work on getting that set up ASAP. 1091 Josh Erquiaga pronouns he/him/his Information Technology Manager E jerquiag@slocity.org T 805.781.7526 -----Original Appointment----- From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Thursday, May 8, 2025 16:25 To: Claudia Hajjar; Erquiaga, Josh; HQ-3N-352-Merge Conflict (5) [Zoom Room]; Pfarr, Chad; David Murguia Cc: Alex Zhou Subject: SLO GovCloud Migration When: Friday, May 9, 2025 10:30-11:00 America/Los_Angeles. Where: HQ-3N-352-Merge Conflict (5) [Zoom Room] -----Original Appointment----- From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Wednesday, May 7, 2025 12:24 PM To: Claudia Hajjar; HQ-3N-352-Merge Conflict (5) [Zoom Room]; Pfarr, Chad; David Murguia Cc: Alex Zhou Subject: SLO GovCloud Migration When: Friday, May 9, 2025 10:30 AM-11:00 AM America/Los_Angeles. Where: HQ-3N-352-Merge Conflict (5) [Zoom Room] SLO GovCloud Migration Agenda: - Discuss migration timeline and configurations - CA DOJ updates This event has been updated Changed: description 1092 2 Description CHANGED Agenda: - Discuss migration timeline and configurations - CA DOJ updates When Friday May 9, 2025 ⋅ 10:30am – 11am (Pacific Time - Los Angeles) Location HQ-3N-352-Merge Conflict (5) [Zoom Room] View map Guests Claudia Hajjar - organizer cpfarr@slocity.org David Murguia Alex Zhou - optional View all guest info Reply for cpfarr@slocity.org Yes No Maybe More options 1093 Invitation from Google Calendar You are receiving this email because you are an attendee on the event. Forwarding this invitation could allow any recipient to send a response to the organizer, be added to the guest list, invite others regardless of their own invitation status, or modify your RSVP. Learn more -- Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com -- Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com -- Claudia R. Hajjar Product Specialist (201) 410-9091 406 E 3rd Ave | San Mateo, CA 94401 claudia.hajjar@verkada.com 1106 From:VerkadaOne <verkadaone@verkada.com> Sent:Wednesday, May 21, 2025 9:25 AM To:Pfarr, Chad Subject:The VerkadaOne 2025 Agenda Is Live! See What’s in Store Explore the VerkadaOne 2025 Agenda We’re excited to unveil the agenda for VerkadaOne 2025 – three days of product innovation, industry insights, and real-world learning, designed to help you unlock the full value of Verkada. Here’s what to expect: DAY 1: MONDAY, SEPTEMBER 22 Building the Future: Innovation in Action Kick things off with bold product announcements, go behind-the-scenes of how we bring cutting-edge technology to life, and experience keynote moments that set the stage for what’s next in physical security. DAY 2: TUESDAY, SEPTEMBER 23 Learn from Leaders: Real-World Success & Strategy Join breakout sessions, hear from industry experts, and explore how organizations like yours are transforming operations with Verkada. 1107 DAY 3: WEDNESDAY, SEPTEMBER 24 See What’s Next: How to Change the Game Wrap up the week with certifications, breakout sessions, and practical tools you can take back to your team. From guest keynotes and deep-dive breakouts to certification opportunities and networking events, VerkadaOne is designed to deliver real-world impact. View Agenda Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2025 Verkada. All rights reserved. 58 From:David Murguia <david.murguia@verkada.com> Sent:Thursday, May 15, 2025 2:13 PM To:Pfarr, Chad Cc:Claudia Hajjar Subject:RE: Verkada whitelisted Thanks for the update Lt. Pfarr. Any idea on what timeline or next steps would look like? Best, David Murguia On Thu, May 15, 2025 at 12:41 PM, Chad Pfarr <cpfarr@slocity.org> wrote: I got a response back from DOJ and it is in fact just SLOPD that needs to sign these documents so you’re off the hook for these! We’re done on our end so we’re all good to go. Thanks, Chad From: Pfarr, Chad Sent: Wednesday, May 14, 2025 4:49 PM To: Claudia Hajjar <claudia.hajjar@verkada.com> Cc: Mortensen, Eric <emortens@slocity.org>; Alex Zhou <alex.zhou@verkada.com>; David Murguia <david.murguia@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: RE: Verkada whitelisted I’m not sure if Eric has sent that or not so I’ll let him confirm one way or another. I did just receive our DOJ MOU back from the City Attorney and were ready to move forward with signatures on those. David and Claudia, I believe I’m going to need some signatures from your team on the MOU but the language is a bit confusing so I’m getting clarification from DOJ. My POC and DOJ is out of the office today but due back tomorrow so hopefully I’ll get a response fairly quickly. It also looks like Josh was able to get the SSO all squared away on our end for the Gov account so were ready there. 87 From:David Murguia <david.murguia@verkada.com> Sent:Thursday, May 15, 2025 2:12 PM To:Pfarr, Chad; Claudia Hajjar Cc:Alex Zhou Subject:AI Search in Gov Hi Lt. Pfarr, Just letting you know that we enabled AI Search for the Gov account on SLO PD Feel free to opt-in and test it out. Would appreciate you and your teams feedback. We can review in our weekly sync. Best, David Murguia 88 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Thursday, May 15, 2025 1:04 PM To:Pfarr, Chad Subject:Re: Favor Nice, early bird pricing goes till July 31 so we can take advantage of that too To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. On Thu, May 15, 2025 at 12:56 PM Pfarr, Chad <cpfarr@slocity.org> wrote: That might work out real good! I’m going to be doing an order right before and right after July 1 so that might work out perfect. Sent from my iPhone On May 15, 2025, at 12:43 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: No problem! By the way, we can add Verkada 1 tickets to an order and pass the cost through other product discounts. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Sometimes its easier for customers that way. Would just need to look at travel/lodging. Mets are playing the Cubs at Wrigley at night On Thu, May 15, 2025 at 12:36 PM Pfarr, Chad <cpfarr@slocity.org> wrote: You’re the man, thanks bro! Those fire guys might keep em. Let’s do the PD, 1042 Walnut SLO Ca. 93401 From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Thursday, May 15, 2025 12:29 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Favor Should I send them to the fire station? What's the address? 127 From:Pfarr, Chad Sent:Thursday, May 15, 2025 12:37 PM To:Hugh Wilder Subject:RE: Favor You’re the man, thanks bro! Those fire guys might keep em. Let’s do the PD, 1042 Walnut SLO Ca. 93401 From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Thursday, May 15, 2025 12:29 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Favor Should I send them to the fire station? What's the address? On Thu, May 15, 2025 at 12:01 PM Pfarr, Chad <cpfarr@slocity.org> wrote: That would be awesome man, thank you! Yeah, I’m trying to get out there this year for sure. From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Thursday, May 15, 2025 9:31 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Favor What about VerkadaOne? You coming? It is in my hometown of Chicago so I've got some favors to call in - should be very fun https://www.verkada.com/verkada-one/2025/ 128 On Thu, May 15, 2025 at 8:41 AM Hugh Wilder <hugh.wilder@verkada.com> wrote: Haha no problem I got it - This one work? On Thu, May 15, 2025 at 8:34 AM Pfarr, Chad <cpfarr@slocity.org> wrote: It came across on my socials and I just busted my last set! I mean I’ll totally sit through a demo but didn’t want you scratching your head about why I was when you got the notification, lol! 129 From: Hugh Wilder <hugh.wilder@verkada.com > Sent: Thursday, May 15, 2025 8:13 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Favor 130 Hmm did you get an ad or something? I Dont think I've seen those. Can you send a picture? On Wed, May 14, 2025 at 9:46 PM Pfarr, Chad <cpfarr@slocity.org> wrote: What do I need to do to get a set of those screwdrivers you guys are giving away? Those are real nice! Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 268 From:Pfarr, Chad Sent:Wednesday, May 14, 2025 10:40 AM To:David Murguia Subject:NCIC Good morning, I just wanted to follow up and see if you guys had received any files yet? I haven’t heard anything from Eric and if you haven’t received anything I need to get him going. Thanks! Chad Pfarr Police Lieutenant Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 slocity.org Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. 295 From:Pfarr, Chad Sent:Tuesday, May 13, 2025 10:37 AM To:Pete Pacent Subject:RE: Thanks for the Conversation Sounds good, I’ll wait to hear from you. From: Pete Pacent <pete.pacent@verkada.com> Sent: Sunday, May 11, 2025 11:37 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Thanks for the Conversation Chad, let's take a rain check for the next time I'm headed to your area for customer visits. Should be down again sometime in the near future and if possible I'd love to choose a time where I can bring lunch or breakfast for you and the team in addition to seeing the installations. On Thu, May 8, 2025 at 1:48 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Hey Pete, I have from 1:00 to 2:30 available on the 13th if that works? From: Pete Pacent <pete.pacent@verkada.com> Sent: Thursday, May 8, 2025 1:39 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Thanks for the Conversation Chad, I hate to do this but is there anyway we could reschedule to next Tuesday, 5/13? I can do anytime that day. Thanks, Pete On Wed, May 7, 2025 at 11:03 AM Pfarr, Chad <cpfarr@slocity.org> wrote: That works great Pete and feel free to bring whoever you like. 296 I’m the one who does the majority of our installs. I have trained a couple of our patrol officers on how to install but they’ve only done a couple installs so far. All of our staff has access to the cameras for viewing but the installs area primarily just me. See you next Thursday! From: Pete Pacent <pete.pacent@verkada.com> Sent: Wednesday, May 7, 2025 9:14 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Thanks for the Conversation Sounds great Chad, confirming 5/15 at 11am if that still works for you. I'll likely bring 1-2 others from my team and we'd love to see how you've installed your gateways on poles, what you're using for powering the gateways, and how you tapped powers from the poles. Is there anyone else besides yourself that's been involved in installing or operating your Verkada devices? We'd love to talk with them as well while we're on site. Thanks, Pete On Thu, May 1, 2025 at 1:01 PM Pfarr, Chad <cpfarr@slocity.org> wrote: The 15th is great, I’m totally booked on the 12th. My office is at 1135 Roundhouse, San Luis Obispo. We’re attached to City Fire Station #1 and there’s a security gate on Roundhouse that you can pull up to. My cell is When you get here hit me on that and I’ll let you in and meet you in the parking lot. Looking forward to the visit! 297 From: Pete Pacent <pete.pacent@verkada.com> Sent: Thursday, May 1, 2025 12:18 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Thanks for the Conversation Thanks very much Chad, I really appreciate it. 11am on 5/15 should work great for me. I'm also now available 5/12 if that works better for you. Let me know. On Wed, Apr 30, 2025 at 6:20 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Good morning Pete, it was good talking to you as well. I’m available after 11 on the 15th. The other days you provided are totally booked for me. Looking forward to chatting more, Chad On Apr 30, 2025, at 12:55 AM, Pete Pacent <pete.pacent@verkada.com> wrote: Lieutenant Pfarr, Thank you again for taking the time to speak with Adi and I last week about your Verkada environment. I have an upcoming set of customer visits in Central and Southern California and was wondering if I might be able to add San Luis Obispo as a stop. I'd love to learn more about your gateway installation and see how you tapped into pole power for your gateways. The goal is to understand your use-case to ensure we deliver a best-in-class experience. Would any of the following dates work for you? - May 15 - May 16 298 - May 30 If these don't work, I could also do June 13. Let me know if this is of interest! Regards, Pete -- Pete Pacent Director of Product Connectivity and Sensors +1.207.233.4166 299 From:Dan @ Verkada <team@verkada.com> Sent:Monday, May 12, 2025 8:27 AM To:Pfarr, Chad Subject:Thanks for attending our webinar, Chad To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Hello Chad, Thank you for joining our What's New at Verkada webinar last week! We were excited to showcase new products and features, including the CY53-E Two-Camera Multisensor. You can watch and share the event recording here: Watch the recording If you have any questions, feel free to reach out to me directly! Best, Dan @ Verkada 335 From:Pfarr, Chad Sent:Thursday, May 8, 2025 4:30 PM To:Claudia Hajjar Cc:Erquiaga, Josh Subject:RE: Updated invitation: SLO GovCloud Migration @ Fri May 9, 2025 10:30am - 11am (PDT) (cpfarr@slocity.org) Hi Claudia, Can you please add Josh to our meeting invite list for tomorrow? Thanks, Chad -----Original Appointment----- From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Wednesday, May 7, 2025 12:24 PM To: HQ-3N-352-Merge Conflict (5) [Zoom Room]; Pfarr, Chad; David Murguia Cc: Alex Zhou Subject: Updated invitation: SLO GovCloud Migration @ Fri May 9, 2025 10:30am - 11am (PDT) (cpfarr@slocity.org) When: Friday, May 9, 2025 10:30 AM-11:00 AM America/Los_Angeles. Where: HQ-3N-352-Merge Conflict (5) [Zoom Room] SLO GovCloud Migration You have been invited by Claudia Hajjar to attend an event named SLO GovCloud Migration on Friday May 9, 2025 ⋅ 10:30am – 11am (Pacific Time - Los Angeles). This event has been updated Changed: conferencing When Friday May 9, 2025 ⋅ 10:30am – 11am (Pacific Time - Los Angeles) Location HQ-3N-352-Merge Conflict (5) [Zoom Room] View map Guests Claudia Hajjar - organizer cpfarr@slocity.org David Murguia Alex Zhou - optional 336 View all guest info Reply for cpfarr@slocity.org Yes No Maybe More options Invitation from Google Calendar You are receiving this email because you are an attendee on the event. Forwarding this invitation could allow any recipient to send a response to the organizer, be added to the guest list, invite others regardless of their own invitation status, or modify your RSVP. Learn more 344 From:Verkada Product Updates <team@verkada.com> Sent:Thursday, May 8, 2025 11:10 AM To:Pfarr, Chad Subject:What's New at Verkada: May 2025 May 8, 2025 Meet the new Multisensor Get more efficient coverage with the CY53-E Two-Camera Multisensor The CY53-E offers two independent 5MP image sensors within the same sturdy metal housing to offer two viewing angles from a single install point. Its feeds come together to form a broad collective field of view, which not only captures bidirectional traffic, but also activity directly beneath the install location – minimizing potential blindspots. Learn More New Features and Products 345 Better sorting for POIs with People Lists Organizations can now organize and sort Persons of Interest (POIs) into customizable People Lists. Admins can also grant users or teams viewing and management permissions on a per list basis. Learn More Intrusion detection using door events Select door events (door held open, forced open, opened) on Verkada access controlled doors can now serve as alarm triggers, providing organizations with additional methods of detecting intrusion with their existing Alarms license. Learn More Grant temporary access with PIN and QR Codes Verkada Guest now offers user-specific PIN codes and QR codes to streamline visitor access while maintaining security. Learn More 346 Register Now for VerkadaOne 2025 September 23 - September 24, 2025 Product Reveals Be the first to see new product updates and innovations. Expert Workshops Hear from Verkada leaders and industry experts on the future of physical security. Industry Networking Connect with peers, professionals, and Verkada experts. Plus, learn new Verkada applications from other customers, get personalized advice from Verkada specialists, and dive into interactive sessions tailored to your business needs. Learn More Find and access Command admin settings faster with dynamic search and deep links Find settings faster and easier than ever before. We’ve updated the search bar on the admin settings page to filter results in real time as you type, dynamically updating to display the most relevant options – and deep links then provide direct access to the page on which the setting is located. 47 Learn More Recent features and updates Additional Releases As always, automatic software and firmware updates are included with all of your software licenses, providing you with the latest features and enhancements. Video Security Vehicle search is now available in history player search. AI-Powered Search now supports searches in Spanish, French, German, Japanese, and Korean, in addition to English. Command Connector and the CD63/E camera are now available in FIPS-validated versions. Access Control Admins can now filter access control user profiles across 20+ attributes and refine their searches to generate more precise and accurate results. Read more › Intercom Organizations can now purchase a license to associate each intercom with a unique phone number and can also route calls directly to 911 in emergency calling scenarios. Read more › Command Alerts for Alarms, Guest, and Helix events are now available in Alert Inbox and can also be received via email, push notifications, SMS, Slack, or MS Teams. Read more › 348 See All Updates About Subscriptions Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here © Copyright 2025 Verkada. All rights reserved. 49 From:Dan @ Verkada <team@verkada.com> Sent:Thursday, May 8, 2025 8:04 AM To:Pfarr, Chad Subject:Reminder for Chad: Verkada Webinar at Thursday, May 08, 2025 at 10:00 AM PT To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Hope this email finds you well! I just wanted to remind you that the Verkada webinar, What's New at Verkada: May 2025, starts soon, on Thursday, May 08, 2025 at 10:00 AM PT. You should have received a Zoom link by now; if not, please see below for your persona join link. Let me know if anyone else at Municipality of San Luis Obispo would like to join too and I can get them signed up. 's Personalized Join We hope to connect with you soon! If there's anything I can do to help, please don't hesitate to reach out. Dan @ Verkada 350 From:Kyle at Verkada <team@verkada.com> Sent:Wednesday, May 7, 2025 1:46 PM To:Pfarr, Chad Subject:[ACTION REQUIRED] Set Up Two-Factor Authentication (2FA) by May 15th, 2025 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada May 7, 2025 Hi Chad, Today, as part of our ongoing commitment to protecting your data through improving account security, we’re announcing that Verkada will require all Organization Admin users on Verkada Command to enable at least one form of two-factor authentication (2FA) by May 15, 2025. Notably, the Cybersecurity and Infrastructure Security Agency (CISA) has determined that enabling 2FA makes users 99% less likely to be hacked. You’re receiving this email because you’re listed as an Organization Admin for the Verkada Command Organization(s): San Luis Obispo Police Department What you need to do: If you don’t already have 2FA enabled, please set it up before May 15 to avoid any login issues. How to Set Up 2FA If you already have 2FA setup for your account, you can ignore this email. 2FA provides an extra layer of security and helps prevent unauthorized access to your organization’s data. For more details on why we’re making this change and what to expect, check out our announcement: Read the Blog Post Please click below to go to login and set up your 2FA configuration. Login and Set Up 2FA If you have any questions or concerns, please reach out to support@verkada.com Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. 351 © Copyright 2025 Verkada. All rights reserved. 431 From:Dan @ Verkada <team@verkada.com> Sent:Tuesday, May 6, 2025 8:36 AM To:Pfarr, Chad Subject:Registration Confirmation: What's New at Verkada: May 2025 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Thanks For Registering! Title: What's New at Verkada: May 2025 When: Thursday, May 08, 2025 at 10:00 AM PT ouCF80l2RwKqB4PWsBSCG This link is unique to you and should not be shared with others. After the webinar, we will send a followup email with the link to the recording. Please reach out to team@verkada.io for any questions. Opt out of further email Update subscription preferences Copyright © 2022 Verkada, All rights reserved. > | 406 East 3rd Avenue, San Mateo CA 94401 432 From:Patrick at Verkada <patrick.mcmahon@verkada.com> Sent:Tuesday, May 6, 2025 7:41 AM To:Pfarr, Chad Subject:Chad, See What’s New at Verkada — Live on May 8 Hi Chad, Verkada is known for simplifying security — and we’re about to take it one step further. Join us on 5/8 to see what’s new (one-tap invite): We’ll be unveiling a compact, easy-to-install device designed to give you a whole new perspecƟve on your environment. Plus, you'll get a first look at the updates rolling out across Command. I hope to see you online for the event! Patrick at Verkada Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click: hƩps://www.verkada.com/emailseƫngs/ 33 From:Alex Zhou <alex.zhou@verkada.com> Sent:Friday, May 2, 2025 12:05 PM To:Pfarr, Chad Cc:Claudia Hajjar; Mortensen, Eric; David Murguia; Weston Reed; Jon Andersen Subject:Re: Verkada whitelisted Hi Eric, Just want to check in here to see if you have had a chance to send the files. We have not received anything in that inbox yet. Thanks! Best, Alex On Tue, Apr 29, 2025 at 11:54 AM Alex Zhou <alex.zhou@verkada.com> wrote: Hi Eric, The email inbox we are using would be ncic@verkada.com. Best, Alex On Tue, Apr 29, 2025 at 10:52 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Yes, we’ll make 11:30 work. Thanks From: Claudia Hajjar <claudia.hajjar@verkada.com> Sent: Tuesday, April 29, 2025 10:49 AM To: Pfarr, Chad <cpfarr@slocity.org> Cc: Mortensen, Eric <emortens@slocity.org>; David Murguia <david.murguia@verkada.com>; Alex Zhou <alex.zhou@verkada.com>; Weston Reed <weston.reed@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Hi Chad, Apologies I missed this. Does 11:30 am work for you? Unfortunately we can't make 11 am. 460 From:Pfarr, Chad Sent:Thursday, May 1, 2025 10:44 AM To:Max Shen Subject:RE: Quick chat about next gen gateways? Awesome, thanks From: Max Shen <max.shen@verkada.com> Sent: Thursday, May 1, 2025 10:41 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: RE: Quick chat about next gen gateways? Of course, I'll give you a ring at 12:15! On Thu, May 1, 2025 at 10:37 AM, Chad Pfarr <cpfarr@slocity.org> wrote: Does 12:15 work? I’ll be in a car with several people right at 12 so I can do that if you can’t do 12:15. Lemme know, but definitely want to chat about the next version! From: Max Shen <max.shen@verkada.com> Sent: Thursday, May 1, 2025 9:35 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: RE: Quick chat about next gen gateways? Today at noon would be great! Could I call your cell at that time? ( hopefully that's correct) Thanks, Max 461 On Thu, May 01, 2025 at 8:55 AM, Chad Pfarr <cpfarr@slocity.org> wrote: I don’t tomorrow or Monday but I do today and after Tuesday at noon? From: Max Shen <max.shen@verkada.com> Sent: Thursday, May 1, 2025 8:51 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Quick chat about next gen gateways? Hi Chad, Are you open for a quick discussion about our next gen cellular gateways? We're working on them and wanted to run a few ideas by you. Do you have any availability tomorrow afternoon or anytime Monday? Thanks! Max Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 470 From:Pete Pacent <pete.pacent@verkada.com> Sent:Wednesday, April 30, 2025 5:21 PM To:Pfarr, Chad Subject:Verkada Cellular Gateway Feedback To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada April 30th, 2025 Greetings! My name's Pete Pacent and I lead product development for Verkada's Cellular Gateways. We’re reaching out to gather feedback from customers who have used our products. Your insights help us improve—and we’d love to hear from you! Complete this short survey by 12:00 PM Pacific tomorrow, May 1st, and you’ll be guaranteed free Verkada swag as a thank-you. Plus, all respondents (even after the deadline) will be entered for a chance to win exclusive Verkada gear. Complete the survey here It only takes 5–10 minutes to complete. Thanks for being part of the Verkada community! Best, Pete Pacent P.S. If you'd prefer to talk through your feedback, feel free to schedule a call here or just reply to this email. 586 From:Pfarr, Chad Sent:Friday, April 25, 2025 12:43 PM To:David Murguia Cc:Heath, Taylor; Mortensen, Eric Subject:FW: SLOPD LPDF MOU Package Attachments:2025-02-24_DOJ-ISRS-SP00E1_CJI_ Security_Controls.pdf; 2025-02-24_DOJ-ISRS- SP00E1a_CJI_Compliance_Statement.pdf; 2025-02-24_DOJ-ISRS-SP00En_Non- CA_State_Agency_DOJ_Breach_ Requirements.pdf; Exhibit B - Miscellaneous Provisions.pdf; Exhibit D - NCIC LPDF User Access Terms and Conditions.pdf; SLPD LPDF MOU 2025.pdf Good afternoon David, I just received the attached packed from Cal DOJ. Looks like they’ve updated the contractor/public agency MOU agreements that we’ll have to sign to keep things official. I’m pushing to my legal team today for review but I do not believe we will be able to change anything in the agreement since DOJ in the issuer. I’ll stay in touch as we navigate through this but I think it’s a good thing. When I explained what we’re working on to the DOJ rep she asked if it was the same as Flock and Motorola. When I told her yes, she said it’s super easy to automate everything and this is the last hurdle from DOJ’s perspective so I’m taking that as a good thing. Talk soon, Chad From: Elizabeth LaMarca <Elizabeth.LaMarca@doj.ca.gov> Sent: Friday, April 25, 2025 12:20 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: SLOPD LPDF MOU Package Hi Chad, Good morning, happy almost weekend. Here are the MOU package attachments. Please have the Police Chief and Information Security OƯicer (ISO) sign where applicable and return to me. Included in the package are the following:  License Plate Data File (LPDF) 2025 MOU  Exhibit E-1 – Privacy and Information Security Controls for Criminal Justice Information (CJI) o E-1a – Compliance Statement  Exhibit B – Miscellaneous Provisions  Exhibit E-3n – Information Security Incident and Breach Requirements  Exhibit D – NCIC LPDF User Access Terms & Conditions Thank you for your patience while we updated the security documents. If you have any questions on the MOU or supporting exhibits, please let me know. Warm Regards, Elizabeth LaMarca Program Analyst Department of Justice, Client Services Program 587 CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication. California Department of Justice Memorandum of Understanding Justice Data & Investigative Services Bureau Exhibit B, Miscellaneous Provisions NCIC License Plate Data San Luis Obispo Police Department 2025-CSP-SLPD _________________________________________________________________________________ Revised 03/06/2025 Page 1 of 5 EXHIBIT B MISCELLANEOUS PROVISIONS 1. APPLICABLE LAW: This MOU shall be governed by and shall be interpreted in accordance with the laws of the State of California; venue of any action brought with regard to this MOU shall be in Sacramento County, Sacramento, California. 2. COMPLIANCE WITH STATUTES AND REGULATIONS: a. The State and Agency warrants and certifies that in the performance of this MOU, it will comply with all applicable statutes, rules, regulations and orders of the United States and the State of California. The Agency agrees to indemnify the State against any loss, cost, damage or liability by reason of the Agency violation of this provision. b. The State will notify the Agency of any such claim in writing and tender the defense thereof within a reasonable time; and c. The Agency will have sole control of the defense of any action on such claim and all negotiations for its settlement or compromise; provided that (i) when substantial principles of government or public law are involved, when litigation might create precedent affecting future State operations or liability, or when involvement of the State is otherwise mandated by law, the State may participate in such action at its own expense with respect to attorneys’ fees and costs (but not liability); (ii) where a settlement would impose liability on the State, affect principles of California government or public law, or impact the authority of the State, the State will have the right to approved or disapprove any settlement or compromise, which approval will not unreasonably be withheld or delayed; and (iii) the State will reasonably cooperate in the defense and in any related settlement negotiations. 3. TERMINATION FOR THE CONVENIENCE OF THE STATE: a. The State may terminate performance of work under this MOU for its convenience in whole or, from time to time, in part, if the DOJ determines that a termination is in the State’s interest. The DOJ shall terminate by delivering to the Agency a Notice of Termination specifying the extent of termination and the effective date thereof. b. After receipt of a Notice of Termination, and except as directed by the State, the Agency shall immediately proceed with the following obligations, as applicable, regardless of any delay in determining or adjusting any amounts due under this clause. The Agency shall: i. Stop work as specified in the Notice of Termination. ii. Place no further subcontracts for materials, services, or facilities, except as necessary to complete the continuing portion of the MOU. California Department of Justice Memorandum of Understanding Justice Data & Investigative Services Bureau Exhibit B, Miscellaneous Provisions NCIC License Plate Data San Luis Obispo Police Department 2025-CSP-SLPD _________________________________________________________________________________ Revised 03/06/2025 Page 2 of 5 iii. Terminate all subcontracts to the extent they relate to the work terminated. iv. Settle all outstanding liabilities and termination settlement proposals arising from the termination of subcontracts; c. After termination, the Agency shall submit a final termination settlement proposal to the State in the form and with the information prescribed by the State. The Agency shall submit the proposal promptly, but no later than 90 days after the effective date of termination, unless a different time is provided in the Purpose or in the Notice of Termination. d. The Agency and the State may agree upon the whole or any part of the amount to be paid as requested under subsection (c) above. e. Unless otherwise set forth in the Purpose if the Agency and the State fail to agree on the amount to be paid because of the termination for convenience, the State will pay the Agency the following amounts; provided that in no event will total payments exceed the amount payable to the Agency if the MOU had been fully performed: i. The MOU price for Deliverables or services accepted or retained by the State and not previously paid for, adjusted for any savings on freight and other charges; and ii. The total of: A. The reasonable costs incurred in the performance of the work terminated, including initial costs and preparatory expenses allocable thereto, but excluding any cost attributable to Deliverables or services paid or to be paid; B. The reasonable cost of settling and paying termination settlement proposals under terminated subcontracts that are properly chargeable to the terminated portion of the MOU; and C. Reasonable storage, transportation, demobilization, unamortized overhead and capital costs, and other costs reasonably incurred by the Agency in winding down and terminating its work. f. The Agency will use generally accepted accounting principles, or accounting principles otherwise agreed to in writing by the parties, and sound business practices in determining all costs claimed, agreed to, or determined under this clause. 4. INDEMNIFICATION: The Agency agrees to indemnify, defend and save harmless the State, its officers, agents and employees from any and all third party claims, costs (including without limitation reasonable attorneys’ fees), and losses due to the injury or death of any individual, or the loss or damage to any real or tangible personal property, resulting from the willful misconduct or negligent acts or omissions of the Agency or any of its affiliates, agents, subcontractors, employees, suppliers, or laborers furnishing or supplying work, services, materials, or supplies California Department of Justice Memorandum of Understanding Justice Data & Investigative Services Bureau Exhibit B, Miscellaneous Provisions NCIC License Plate Data San Luis Obispo Police Department 2025-CSP-SLPD _________________________________________________________________________________ Revised 03/06/2025 Page 3 of 5 in connection with the performance of this MOU. Such defense and payment will be conditional upon the following: a. The State will notify the Agency of any such claim in writing and tender the defense thereof within a reasonable time; and b. The Agency will have sole control of the defense of any action on such claim and all negotiations for its settlement or compromise; provided that (i) when substantial principles of government or public law are involved, when litigation might create precedent affecting the future State operations or liability, or when involvement of the State is otherwise mandated by law, the State may participate in such action at its own expense with respect to attorneys’ fees and costs (but not liability; (ii) where a settlement would impose liability on the State, affect principles of California government or public law, or impact the authority of the State, the State will have the rights to approve or disapprove any settlement or compromise, which approval will not unreasonably be withheld or delayed; and (iii) the State will reasonably cooperate in the defense and in any related settlement negotiations. 5. CONFIDENTIALITY OF DATA: All financial, statistical, personal, technical and other data and information relating to the State’s operation which are designated confidential by the State and made available to the Agency in order to carry out this MOU, or which become available to the Agency in carrying out this MOU, shall be protected by the Agency from unauthorized use and disclosure through the observance of the same or more effective procedural requirements as are applicable to the State. The identification of all such confidential data and information as well as the State’s procedural requirements for protection of such data and information from unauthorized use and disclosure shall be provided by the State in writing to the Agency. If the methods and procedures employed by the Agency for the protection of the Agency data and information are deemed by the State to be adequate for the protection of the State’s confidential information, such methods and procedures may be used, with the written consent of the State, to carry out the intent of this paragraph. The Agency shall not be required under the provisions of this paragraph to keep confidential any data or information which is or becomes publicly available, is already rightfully in the Agency’s possession without obligation of confidentiality, is independently developed by the Agency outside the scope of this MOU, or is rightfully obtained from third parties. 6. NEWS RELEASES: Unless otherwise exempted, news releases, endorsements, advertising, and social media content pertaining to this MOU shall not be made without prior written approval of the DOJ. 7. MOU MODIFICATION: No amendment or variation of the terms of this MOU shall be valid unless made in writing, signed by the parties and approved as required. No California Department of Justice Memorandum of Understanding Justice Data & Investigative Services Bureau Exhibit B, Miscellaneous Provisions NCIC License Plate Data San Luis Obispo Police Department 2025-CSP-SLPD _________________________________________________________________________________ Revised 03/06/2025 Page 4 of 5 oral understanding or agreement not incorporated in the MOU is binding on any of the parties. 8. CHANGE MANAGEMENT PROCESS: Each agency agrees to notify the other agency in advance of any changes associated with this MOU, including technical or system changes, that will affect or impact either the business or technical environment of either agency. This may include any scheduled maintenance periods, or emergency maintenance; disconnection or suspension of the service by either agency party; modifications to agreed upon configurations or outages. Contacts for such notification are listed in the Responsible Parties section of the MOU. 9. RULES OF BEHAVIOR: All agency systems and users are expected to protect DOJ’s Law Enforcement Network and associated information, in accordance with the Privacy Act and Trade Secrets Act (18 U.S Code 1905), the Unauthorized Access Act (18 U.S. Code 2701 and 2710), the California Information Practices Act of 1977 (Civil Code 1798), and the State Administrative Manual Chapter 5300 - 5365.3. 10. ISSUE RESOLUTION PROCEDURE: If the Agency or DOJ has a concern regarding the services, deliverables, invoicing, or MOU terms and conditions which cannot be informally resolved, the Agency or DOJ will document their concern and advise the responsible parties. Once an issue has been identified, a meeting will take place within thirty (30) calendar days, between the Agency and the DOJ to discuss and resolve the issue. If an agreement cannot be reached, all information pertaining to the issue shall be elevated to the Executive Management of the Agency and DOJ. Contacts for such notification are listed in the Responsible Parties section of the MOU. In the event of an unresolved issue, the Agency and DOJ agree that they will continue to carry out all their MOU responsibilities that are not affected by the issue. 11. DISPUTES: a. The parties shall deal in good faith and attempt to resolve potential disputes informally. If the dispute persists, the Agency shall submit to the DOJ Division Chief or designee a written demand for a final decision regarding the disposition of any dispute between the parties arising under, related to or involving this MOU. The Agency’s written demand shall be fully supported by California Department of Justice Memorandum of Understanding Justice Data & Investigative Services Bureau Exhibit B, Miscellaneous Provisions NCIC License Plate Data San Luis Obispo Police Department 2025-CSP-SLPD _________________________________________________________________________________ Revised 03/06/2025 Page 5 of 5 factual information, and if such demand involves a cost adjustment to the MOU, the MOU shall include with the demand a written statement signed by an authorized person indicating that the demand is made in good faith, that the supporting data are accurate and complete and that the amount requested accurately reflects the MOU adjustment for which the Agency believes the State is liable. The DOJ Division Chief or designee shall have 30 days after receipt of the Agency’s written demand invoking this Section “Disputes” to render a written decision. California Department of Justice Memorandum of Understanding Justice Data & Investigative Services Bureau Exhibit D, NCIC LPDF User Access Terms & Conditions NCIC License Plate Data File San Luis Obispo Police Department 2025-CSP-SLPD ______________________________________________________________________________ Revised 03/06/2025 Page 1 of 2 EXHIBIT D CALIFORNIA DEPARTMENT OF JUSTICE NCIC LICENSE PLATE DATA FILE USER ACCESS TERMS AND CONDITIONS You must agree to the terms and conditions below in order to access the NCIC License Plate Data File (LPDF): I. Any information accessed from the NCIC LPDF, including but not limited to any of the vehicle files, missing person files, Live Scan files, etc., is to be used for law enforcement purposes only. II. Any user obtaining information from the NCIC LPDF should be familiar with and must recognize the user’s and the user’s agency’s legal responsibilities to protect the confidentiality of the information obtained. III. No information accessed from the NCIC LPDF is to be shared with any persons or entities outside of the NCIC LPDF user’s own agency. No information accessed from the NCIC LPDF shall be used or disseminated for commercial purposes. IV. NCIC LPDF users shall not use the NCIC LPDF for immigration enforcement purposes, as defined and prohibited by Government Code, title I, division 7, chapter 17.25 (“Cooperation with Immigration Authorities”). NCIC LPDF users should familiarize themselves with and abide by the regulations of California law enforcement agencies set forth in that chapter of the Government Code. V. Any user obtaining data from the NCIC LPDF must, at the earliest reasonable opportunity, confirm any “hits” (entries returned) with the originating agency (the agency that supplied the data), to determine if the entry is still active and valid, in accordance with the DOJ Criminal Justice Information System (CJIS) User Manual hit-confirmation policy. VI. Misuse of information downloaded from the NCIC LPDF may result in termination of access, or other remedies imposed by DOJ. California Department of Justice Memorandum of Understanding Justice Data & Investigative Services Bureau Exhibit D, NCIC LPDF User Access Terms & Conditions NCIC License Plate Data File San Luis Obispo Police Department 2025-CSP-SLPD ______________________________________________________________________________ Revised 03/06/2025 Page 2 of 2 *Project Representative Name (Printed): Title: Agency: Email Address: Phone: Signature: Date Signed: *Information Security Officer Name (Printed): Title: Information Security Officer Agency: Email Address: Phone: Signature: Date Signed: 588 From:VerkadaOne <verkadaone@verkada.com> Sent:Friday, April 25, 2025 12:04 PM To:Pfarr, Chad Subject:Just Announced: VerkadaOne 2025 - Registration Now Open! Follow Up Flag:Follow up Flag Status:Completed To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.VerkadaOne Join Us in Chicago for VerkadaOne 2025 We’re bringing together industry leaders, security professionals, and technology innovators from around the world for an unforgettable experience in Chicago. From inspiring keynotes and hands-on demos to exclusive product launches and expert-led conversations, VerkadaOne is where the future of physical security comes to life. Whether you're leading IT, managing EHS, or designing smarter buildings, this is your chance to see what’s next and connect with the people making it happen. Event Details: September 22–24, 2025 Marriott Marquis, Chicago Register today to secure your spot and take advantage of early-bird pricing. Visit the event website to learn more and register today! Register Now To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet. Explore New Technology.png Explore the latest technology The three-day immersive technology experience brings the latest innovations to life while facilitating the discussion on effectively protecting people and property with new technology. 589 To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Define Industry Dialogue.png Define key industry dialogue Join breakout sessions and hands-on labs for a first-hand view of new technologies and trends. Discussion topics include best practices for deploying new technologies, deep-dive discussion on evolving regulations, and explorations of important topics like privacy and AI. To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Connect With Industry Leaders.png Connect with cloud security leaders VerkadaOne 2025 will offer countless networking opportunities and social activities. We can’t wait to announce all the fun activities, music, and dining we have on deck for VerkadaOne 2025! To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2025 Verkada. All rights reserved. 629 From:Pfarr, Chad Sent:Tuesday, April 22, 2025 2:57 PM To:Hugh Wilder Subject:RE: Your Verkada trial expires in 3 days Cool, thanks From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Tuesday, April 22, 2025 2:17 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Your Verkada trial expires in 3 days Dont worry about this, its still making its way through our system. On Tue, Apr 22, 2025 at 12:01 PM Returns <returns@verkada.com> wrote:   Your Verkada trial expires in 3 days Hi Chad, Your Verkada trial is expiring on Friday April 25, 2025. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-M2T9-QHKH 630 To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units Outstanding Units Item Quantity VX52-HW Verkada VX52 Viewing Station Serial Number(s): 1 If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. Need Help? Contact Support © Copyright 2024 Verkada Inc. All rights reserved. 631 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 636 From:Pete Pacent <pete.pacent@verkada.com> Sent:Tuesday, April 22, 2025 12:00 PM To:Pfarr, Chad Cc:Adi Venkatakrishnan Subject:Re: AT&T FirstNet SIM cards Thanks Chad and Adi. Looking forward to the conversation. On Tue, Apr 22, 2025 at 10:50 AM Pfarr, Chad <cpfarr@slocity.org> wrote: That’s perfect. From: Adi Venkatakrishnan <adithya.venkatakrishnan@verkada.com> Sent: Tuesday, April 22, 2025 10:47 AM To: Pfarr, Chad <cpfarr@slocity.org>; Pete Pacent <pete.pacent@verkada.com> Subject: Re: AT&T FirstNet SIM cards Hi Chad! Thanks for getting back to me. @Pete Pacent is our Director of Product, he joined our team recently and would love to talk to you about obtaining FirstNet SIMs and get general feedback about our Gateway devices. We have time from 10 am to 11:30 am tomorrow, is it okay if I sent you an invite within that range? On Tue, Apr 22, 2025 at 8:17 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Hey there Adi, good to hear from you! Funny you ask about FirstNet. I’ve been doing a lot with them lately and so far it’s been interesting. Do you have time for a call tomorrow sometime? Only thing on my schedule is between 2-3 so whenever works for you I can be available. Todays slammed and it’s a longer conversation than I have time to type today. From: Adi Venkatakrishnan <adithya.venkatakrishnan@verkada.com> Sent: Monday, April 21, 2025 1:53 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: AT&T FirstNet SIM cards 637 Hi Chad! I hope you are doing well! I’m reaching out with a quick question regarding FirstNet. We’re currently exploring options to obtain FirstNet SIM cards for use in our gateways, and I wanted to ask if you might be able to share any insight into the process from your experience. From what I understand, FirstNet SIMs are typically provisioned through AT&T, and eligibility is based on an agency's public safety role. In your case, I’m curious—did your department request SIMs directly through a FirstNet rep, or was it handled through AT&T’s government support channels? Any information you can share about how you secured your SIMs, or what steps were involved, would be incredibly helpful. Thanks in advance for your time, and I really appreciate any guidance you can provide. -- Best, Adithya Venkatakrishnan Product Specialist 405 E. 4th Avenue | San Mateo, CA 94401 adithya.venkatakrishnan@verkada.com | verkada.com -- Best, Adithya Venkatakrishnan Product Specialist 405 E. 4th Avenue | San Mateo, CA 94401 adithya.venkatakrishnan@verkada.com | verkada.com 642 From:Patrick from Verkada <patrick.mcmahon@verkada.com> Sent:Tuesday, April 22, 2025 8:21 AM To:Pfarr, Chad Subject:Protecting Executives: Strategies from NATO & Norwegian Cruise Line Hi Chad, I’d like to invite you to a virtual customer roundtable event featuring two security veterans who’ve built and led execu Ɵve protecƟon programs at the highest level: - Roy Rutland, Senior Director of Corporate Security at Norwegian Cruise Line - Michael Evanoff, former Director of Security & Intelligence at NATO, and former security execuƟve at Walmart and Coca-Cola Register here (one tap): Date: Thursday, April 24 Time: 10:00 AM PT | 1:00 PM ET In this 45-minute virtual session, Roy and Michael will share how leading enterprises are using Verkada’s cloud-based plaƞorm to modernize execuƟve protecƟon — and why simplicity, scalability, and AI-powered insights are essenƟal in today’s evolving threat landscape. Here’s what you’ll learn: • How to structure a modern execuƟve protecƟon program • How cloud and AI tools enable faster, smarter response • How to communicate risk and align with the C-suite We’ll also host a live Q&A — so bring your quesƟons. This fast-paced, insight-packed session will be well worth your Ɵme. Patrick at Verkada Verkada, 406 E 4th Ave, San Mateo, CA 94401, USA To opt out of future emails, please click here: hƩps://www.verkada.com/emailseƫngs 645 From:Mortensen, Eric Sent:Friday, April 18, 2025 5:12 PM To:David Murguia Cc:Pfarr, Chad; Alex Zhou; Claudia Hajjar Subject:RE: LPR Let’s do 4/22 @ 1000PST if that works? Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: David Murguia <david.murguia@verkada.com> Sent: Friday, April 18, 2025 4:21 PM To: Mortensen, Eric <emortens@slocity.org> Cc: Pfarr, Chad <cpfarr@slocity.org>; Alex Zhou <alex.zhou@verkada.com>; Claudia Hajjar <claudia.hajjar@verkada.com> Subject: RE: LPR This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. We can Thanks Eric. We'll have someone on standby on tuesday to help support. Do you want us to send over a cal invite just in case? -David Murgui On Fri, Apr 18, 2025 at 3:55 PM, Eric Mortensen <emortens@slocity.org> wrote: I so got f’d by UT for their project… there’s not more follow up till the end of May. I have Monday for union stuff, but am going to wipe out Tuesday for the SFTP/SCP site. I need further review and testing and putting the server in the DMZ, but if Verkada has time to assign an on-call to work out the *nix/public IP connect issues I can dedicate my time to it. 646 Current dev is but I can change that anytime to something Verkada is familiar with and can help with a remote session to get all ready to go if that works. Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: Pfarr, Chad <cpfarr@slocity.org> Sent: Wednesday, April 16, 2025 10:02 AM To: Mortensen, Eric <emortens@slocity.org> Subject: Re: LPR Seriously appreciate you bro. I know you guys have a ton on your plate and making time for this was a pain but it’s a big deal for me. Thank you On Apr 15, 2025, at 4:01 PM, Mortensen, Eric <emortens@slocity.org> wrote: I have cameras tomorrow in the AM and then will start on finalizing the SVS; I have it downloading automatically, but I need to figure out how they are going to grab it. I will reach out when I get it on one of our public IPs and can get to it. I’m ¾ of the way with the TAK server as well. I need some more Cert stuff to be done and then I can test it as well, but will put it on the back burner for escalating the SFP SVS site 647 Eric Mortensen IT Systems Engineer T 805.781.7529 C 805.431.5000 From: Pfarr, Chad <cpfarr@slocity.org> Sent: Tuesday, April 15, 2025 3:04 PM To: Mortensen, Eric <emortens@slocity.org> Subject: Re: LPR Awesome, thank you! On Apr 15, 2025, at 2:51 PM, Mortensen, Eric <emortens@slocity.org> wrote: Sever is complete, minus the public key and redoing the firewall rules. I need to run some tests from external, but I have the prelim work completed already. Just need to re-deploy to and req a test connection. Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: Pfarr, Chad <cpfarr@slocity.org> Sent: Tuesday, April 15, 2025 2:37 PM To: Mortensen, Eric <emortens@slocity.org> Subject: RE: LPR So I just got a call from Verkada. The tone is that unless I can get them a firm date its sounding like they are going to go with another agency for testing which would really screw our program. I know we talked about working on it last week 648 during map testing but is there any way you can free some time to get this pushed through? Let me know if it would help to make it a priority with David or Josh? From: Mortensen, Eric <emortens@slocity.org> Sent: Monday, April 7, 2025 11:00 AM To: Pfarr, Chad <cpfarr@slocity.org> Cc: Anastasia, David <danastas@slocity.org> Subject: RE: LPR I’m finished one project and another was put on my plate. If I can clear some things this week while we are doing testing for ArcPro I should be able to get the proto-type/testing setup. Eric U Mortensen IT Systems Engineer Information Technology E emortens@slocity.org C 805.431.5000 From: Pfarr, Chad <cpfarr@slocity.org> Sent: Friday, April 4, 2025 8:46 AM To: Mortensen, Eric <emortens@slocity.org> Subject: LPR Good morning I’m getting questions from Chief and Whitney about LPR and I keep stalling. Any idea when you will be able to get the link with Verkada set up? I know you guys are slammed, I just need to have a realistic answer I can give him. Chad Pfarr Police Lieutenant 649 <image001.png> Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 slocity.org <image002.png> <image003.png> <image004.png> <image005.png> <image006.png> Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. 658 From:Verkada <no-reply@command.verkada.com> Sent:Wednesday, April 16, 2025 3:32 PM To:Pfarr, Chad; anthony@monarchconnected.com Cc:hugh.wilder@verkada.com Subject:Your Verkada Order has shipped! Attachments:order_serial_numbers.csv Follow Up Flag:Follow up Flag Status:Completed This message is from an External Source. Use caution when deciding to open attachments, click links, or respond.   To help protect your privacy, Microsoft Office prevented automatic download of Your order has shipped Your order was shipped on 2025-04-16. Here are the shipping details: Shipping carrier: UPS - GROUND Tracking number: 1ZC1D3840314362103,1ZC1D3840314362087 Shipped to: City of San Luis Obispo Attn: Chad Pfarr 990 Palm Street San Luis Obispo CA 93401 United States Order information License Key - Capacity End Customer CA-Municipality-San Luis Obispo 659 Order # V2S-DKR4-5Z89 PO # 2025145-VK Claim Order in Verkada Command Order details Item Qty. prevented automatic download of this picture from the Internet.Verkada Pole Mount ACC-MNT-POLE-1 Verkada Pole Mount 2 prevented automatic download of this picture from the Internet.Verkada CH52-E CH52-1TBE-HW Verkada CH52-E Outdoor Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention 2 prevented automatic download of this picture from the Internet.Verkada Pendant Cap ACC-MNT-PEND-1 Verkada Pendant Cap Mount 2 prevented automatic download of this picture from the Internet.Verkada 10-Year C H52 LIC-CH52-10Y-CAP Verkada 10-Year CH52 Multisensor Camera License, Capacity Increase 2 prevented automatic download of this picture from the Internet.Verkada Arm Mount ACC-MNT-ARM-1 Verkada Arm Mount 2 For any questions about your order, contact your Verkada Sales Rep, email orders@verkada.com, or call our orders team at +1 (833) 885-8243. Need Help? Contact Support 660 To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2025 Verkada Inc. All rights reserved. SKU Description Serial Number CH52-1TBE-HW Verkada CH52-E Outdoor Multisensor Camera, 4x5MP, Zoom Lens, 1TB of Storage, Maximum 30 Days of Retention 661 From:Pfarr, Chad Sent:Wednesday, April 16, 2025 2:56 PM To:Hugh Wilder Subject:RE: FW: Completed: Complete with Docusign: slo 1vx.pdf Thanks. The other camera PO will be done next week. My finance gal is gone this week but it’s in process. From: Hugh Wilder <hugh.wilder@verkada.com> Sent: Wednesday, April 16, 2025 2:49 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: FW: Completed: Complete with Docusign: slo 1vx.pdf I'll get it to them no worries! On Wed, Apr 16, 2025 at 2:39 PM Pfarr, Chad <cpfarr@slocity.org> wrote: I don’t have an actual email for Chase to get this PO back to him. Can you forward it or get me his email? From: Litteral, Rebecca <rlittera@slocity.org> Sent: Thursday, April 10, 2025 4:57 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: RE: Completed: Complete with Docusign: slo 1vx.pdf Hi Chad, Here is the approved PO for this order, ready to send to the vendor. Once we receive everything and get an invoice, let me know. Stay Safe, Rebecca Litteral pronouns she/her/hers Administrative Assistant III Police Department 662 1042 Walnut Street, San Luis Obispo, CA 93401-3249 E rlittera@slocity.org T 805.781.7066 F 805.781.7324 From: Pfarr, Chad <cpfarr@slocity.org> Sent: Wednesday, April 9, 2025 2:49 PM To: Litteral, Rebecca <rlittera@slocity.org> Subject: FW: Completed: Complete with Docusign: slo 1vx.pdf Hi there, Here is a signed purchase order and Req to go along with it. Thanks, Chad From: DocuSign NA4 System <dse_NA4@docusign.net> Sent: Wednesday, April 9, 2025 11:35 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Completed: Complete with Docusign: slo 1vx.pdf This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. 663 Your document has been completed VIEW COMPLETED DOCUMENT Chase Gonzales admin@monarchconnected.com All parties have completed Complete with Docusign: slo 1vx.pdf. Do Not Share This Email This email contains a secure link to Docusign. Please do not share this email, link, or access code with others. Alternate Signing Method Visit Docusign.com, click 'Access Documents', and enter the security code: 70C6E5C1C40449F98F5A073188D30D4B7 About Docusign Sign documents electronically in just minutes. It's safe, secure, and legally binding. Whether you're in an office, at home, on-the-go -- or even across the globe -- Docusign provides a professional trusted solution for Digital Transaction Management™. Questions about the Document? If you need to modify the document or have questions about the details in the document, please reach out to the sender by emailing them directly. Stop receiving this email Report this email or read more about Declining to sign and Managing notifications. 664 If you have trouble signing, visit "How to Sign a Document" on our Docusign Support Center, or become part of the Docusign Community to access tips and guidance from peers. Download the Docusign App This message was sent to you by Chase Gonzales who is using the Docusign Electronic Signature Service. If you would rather not receive email from this sender you may contact the sender with your request. Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 668 From:Pfarr, Chad Sent:Wednesday, April 16, 2025 2:39 PM To:Hugh Wilder Subject:FW: Completed: Complete with Docusign: slo 1vx.pdf Attachments:Monarch Verkada PO_622273_0.pdf I don’t have an actual email for Chase to get this PO back to him. Can you forward it or get me his email? From: Litteral, Rebecca <rlittera@slocity.org> Sent: Thursday, April 10, 2025 4:57 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: RE: Completed: Complete with Docusign: slo 1vx.pdf Hi Chad, Here is the approved PO for this order, ready to send to the vendor. Once we receive everything and get an invoice, let me know. Stay Safe, Rebecca Litteral pronouns she/her/hers Administrative Assistant III Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-3249 E rlittera@slocity.org T 805.781.7066 F 805.781.7324 From: Pfarr, Chad <cpfarr@slocity.org> Sent: Wednesday, April 9, 2025 2:49 PM To: Litteral, Rebecca <rlittera@slocity.org> Subject: FW: Completed: Complete with Docusign: slo 1vx.pdf Hi there, Here is a signed purchase order and Req to go along with it. Thanks, Chad From: DocuSign NA4 System <dse_NA4@docusign.net> Sent: Wednesday, April 9, 2025 11:35 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Completed: Complete with Docusign: slo 1vx.pdf This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. 669 Your document has been completed VIEW COMPLETED DOCUMENT Chase Gonzales admin@monarchconnected.com All parties have completed Complete with Docusign: slo 1vx.pdf. Do Not Share This Email This email contains a secure link to Docusign. Please do not share this email, link, or access code with others. Alternate Signing Method Visit Docusign.com, click 'Access Documents', and enter the security code: 70C6E5C1C40449F98F5A073188D30D4B7 About Docusign Sign documents electronically in just minutes. It's safe, secure, and legally binding. Whether you're in an office, at home, on-the-go -- or even across the globe -- Docusign provides a professional trusted solution for Digital Transaction Management™. Questions about the Document? If you need to modify the document or have questions about the details in the document, please reach out to the sender by emailing them directly. Stop receiving this email 670 Report this email or read more about Declining to sign and Managing notifications. If you have trouble signing, visit "How to Sign a Document" on our Docusign Support Center, or become part of the Docusign Community to access tips and guidance from peers. Download the Docusign App This message was sent to you by Chase Gonzales who is using the Docusign Electronic Signature Service. If you would rather not receive email from this sender you may contact the sender with your request. Purchase Order 622273 Order Date 10-APR-2025 Change Order 0 Change Order Date 10-APR-2025 Revision 0 Ordered 1,398.25 USD INCLUDE PURCHASE ORDER NUMBER ON ALL INVOICES & CORRESPONDENCE SEND ALL INVOICES TO AP@SLOCITY.ORG INCLUDE DELIVER TO CITY STAFF CONTACT NAME ON ALL INVOICES Sold To City of San Luis Obispo 990 Palm Street SAN LUIS OBISPO, CA 93401 Supplier ELD Experts LLC 1819 Polk St. #320 SAN FRANCISCO, CA 94109SAN FRANCISCO Bill To City of San Luis Obispo 990 Palm Street SAN LUIS OBISPO, CA 93401SAN LUIS OBISPO UNITED STATES Ship To 1042 Walnut Street SAN LUIS OBISPO, CA 93401SAN LUIS OBISPO UNITED STATES Notes USD = US Dollar PO for the attached quote - Monarch/ Verkada Viewing Station Camera CIP project - Quote#00006523 Customer Account Number Supplier Number Payment Terms Freight Terms FOB Shipping Method 12099 Net 30 Destination Confirm To Deliver To Contact Timothy "Tim" Holt Rebecca Litteral Line Item Price Quantity UOM Ordered Taxable 1 Monarch/ Verkada Viewing Station Camera CIP project - Quote#00006523 1,398.25 Promised 1,398.25 04/15/2025 Requested 04/15/2025 Requested and Promised Dates correspond to the date of arrival at the Ship-to Location. Line Total 1,398.25 Total 1,398.25 1 Purchase Order 622273 Authorized By: 2 Purchase Order 622273 Proprietary and Confidential Contract Terms and Conditions Purchase Order Terms and Conditions Standard Purchase Order Terms & Conditions 1. Acceptance. By delivering the ordered goods or commencing performance under this Purchase Order, ("Order") supplier agrees to the general terms, specifications, and conditions in or referenced by this document. If supplier and The City of San Luis Obispo ("City") have entered into a contract outside of this Order, the terms and conditions set forth in the contract shall prevail. Supplier's additional or different terms and conditions are expressly excluded from this Order and the City does not agree to such terms or conditions, unless such agreement is made expressly, in writing by the City's authorized representative, or a contract has been signed outside of this Order between the Supplier and The City. 2. Business License & Tax. Supplier must have a valid City of San Luis Obispo business tax certificate prior to the execution of the contract. Additional information regarding the City's business tax program may be obtained by calling (805) 781-7134. 3. Ability to Perform. Supplier warrants that it possesses, or has arranged through subcontracts, all capital and other equipment, labor, materials, and licenses necessary to carry out and complete the work hereunder in compliance with any and all federal, state, county, city, and special district laws, ordinances, and regulations. 4. Warranties. Supplier warrants that all goods delivered will be free from defects in workmanship, material, and manufacture; are new (not refurbished or reconditioned) unless otherwise stated in this Order; are of merchantable quality and fit for the purpose intended by the City to the extent that purpose has been disclosed to Supplier; complies with the requirements of this Order; and complies with all applicable laws and regulations. Supplier also warrants that all services performed under this Order shall be rendered in a good and workmanlike manner by skilled personnel in compliance with all applicable laws and regulations. 5. Changes. No change or modification in terms may be made without express authorization, in writing by the City's authorized representative. 6. Delivery. Supplier agrees that time is of the essence to delivery and any other performance required under this Order. No charge for delivery, parcel post, packing, cartage, insurance, license fees, permits, or any other purpose will be paid by the City unless it is expressly included on the face of this Order. Supplier must arrange for the lowest- cost transportation and prepay and add freight to its invoice. If delivery is made by a carrier, an itemized delivery ticket must be attached to the outside of the package. Each container or package must be marked with the Order number. 7. Laws to be Observed. Supplier shall keep itself fully informed of and shall observe and comply with all applicable state and federal laws and county and City of San Luis Obispo ordinances, regulations and adopted codes during its performance of the work. 8. Payment of Taxes. The contract prices shall include full compensation for all taxes that Supplier is required to pay. 9. Permits and Licenses. Supplier shall procure all permits and licenses, pay all charges and fees, and give all notices necessary. 10. Safety Provisions. Supplier shall conform to the rules and regulations pertaining to safety established by OSHA and the California Division of Industrial Safety Public and Employee Safety. Whenever Supplier's operations create a condition hazardous to the public or City employees, it shall, at its expense and without cost to the City, furnish, erect and maintain such fences, temporary railings, barricades, lights, signs and other devices and take such other protective measures as are necessary to prevent accidents or damage or injury to the public and employees. 11. Preservation of City Property. Supplier shall provide and install suitable safeguards, approved by the City, to protect City property from injury or damage. If City property is injured or damaged as a result of Supplier's operations, it shall be replaced or restored at Supplier's expense. The facilities shall be replaced or restored to a condition as good as when the Supplier began work 12. Immigration Act of 1986. Supplier warrants on behalf of itself and all sub-suppliers engaged for the performance of this work that only persons authorized to work in the United States pursuant to the Immigration Reform and Control Act of 1986 and other applicable laws shall be employed in the performance of the work hereunder. 13. Supplier Non-Discrimination. In the performance of this work, Supplier agrees that it will not engage in, nor permit such sub-suppliers as it may employ, to engage in discrimination in the employment of persons because of age, race, color, sex, national origin or ancestry, sexual orientation, or religion of such persons. 14. Work Delays. Should Supplier be obstructed or delayed in the work required to be done hereunder by changes in the work or by any default, act, or omission of the City, or by strikes, fire, earthquake, or any other Act of God, or by the inability to obtain materials, equipment, or labor due to federal government restrictions arising out of defense or war programs, then the time of completion may, at the City's sole option, be extended for such periods as may be agreed upon by the City and the Supplier. 15. Payment Terms. The City's payment terms are 30 days from the receipt of an original invoice and acceptance by the City of the services provided by Supplier (Net 30). 16. Inspection. Supplier shall furnish City with every reasonable opportunity for City to ascertain that the services of Supplier are being performed in accordance with the requirements and intentions of this contract. All work done and all materials furnished, if any, shall be subject to the City's inspection and approval. The inspection of such work shall not relieve Supplier of any of its obligations to fulfill its contract requirements. 17. Audit. The City shall have the option of inspecting and/or auditing all records and other written materials used by Supplier in preparing its invoices to City as a condition precedent to any payment to Supplier. 18. Interests of Supplier. Supplier covenants that it presently has no interest, and shall not acquire any interest direct or indirect or otherwise, which would conflict in any manner or degree with the performance of the work hereunder. Supplier further covenants that, in the performance of this work, no sub-Supplier or person having such an interest shall be employed. Supplier certifies that no one who has or will have any financial interest in performing this work is an officer or employee of the City. It is hereby expressly agreed that, in the performance of the work hereunder, Supplier shall at all times be deemed an independent Supplier and not an agent or employee of the City. 19. Hold Harmless and Indemnification. (a) Non-design, non-construction Professional Services: To the fullest extent permitted by law (including, but not limited to California Civil Code Sections 2782 and 2782.8), Consultant shall indemnify, defend, and hold harmless the City, and its elected officials, officers, employees, volunteers, and agents ("City Indemnitees"), from and against any and all causes of action, claims, liabilities, obligations, judgments, or damages, including reasonable legal counsels' fees and costs of litigation ("claims"), arising out of the Consultant's performance or Consultant's failure to perform its obligations under this Agreement or out of the operations conducted by Consultant, including the City's active or passive negligence, except for such loss or damage arising from the sole negligence or willful misconduct of the 3 Purchase Order 622273 Proprietary and Confidential City. In the event the City Indemnitees are made a party to any action, lawsuit, or other adversarial proceeding arising from Consultant's performance of this Agreement, the Consultant shall provide a defense to the City Indemnitees or at the City's option, reimburse the City Indemnitees their costs of defense, including reasonable legal fees, incurred in defense of such claims. (b) Non-design, construction Professional Services: To the extent the Scope of Services involve a "construction contract" as that phrase is used in Civil Code Section 2783, this paragraph shall apply in place of paragraph A. To the fullest extent permitted by law (including, but not limited to California Civil Code Sections 2782 and 2782.8), Consultant shall indemnify, defend, and hold harmless the City, and its elected officials, officers, employees, volunteers, and agents ("City Indemnitees"), from and against any and all causes of action, claims, liabilities, obligations, judgments, or damages, including reasonable legal counsels' fees and costs of litigation ("claims"), arising out of the Consultant's performance or Consultant's failure to perform its obligations under this Agreement or out of the operations conducted by Consultant, except for such loss or damage arising from the active negligence, sole negligence or willful misconduct of the City. In the event the City Indemnitees are made a party to any action, lawsuit, or other adversarial proceeding arising from Consultant's performance of this Agreement, the Consultant shall provide a defense to the City Indemnitees or at the City's option, reimburse the City Indemnitees their costs of defense, including reasonable legal fees, incurred in defense of such claims. (c) Design Professional Services: In the event Consultant is a "design professional", and the Scope of Services require Consultant to provide "design professional services" as those phrases are used in Civil Code Section 2782.8, this paragraph shall apply in place of paragraphs A or B. To the fullest extent permitted by law (including, but not limited to California Civil Code Sections 2782 and 2782.8) Consultant shall indemnify, defend and hold harmless the City and its elected officials, officers, employees, volunteers and agents ("City Indemnitees"), from and against all claims, damages, injuries, losses, and expenses including costs, attorney fees, expert consultant and expert witness fees arising out of, pertaining to or relating to, the negligence, recklessness or willful misconduct of Consultant, except to the extent caused by the sole negligence, active negligence or willful misconduct of the City. Negligence, recklessness or willful misconduct of any subcontractor employed by Consultant shall be conclusively deemed to be the negligence, recklessness or willful misconduct of Consultant unless adequately corrected by Consultant. In the event the City Indemnitees are made a party to any action, lawsuit, or other adversarial proceeding arising from Consultant's performance of this Agreement, the Consultant shall provide a defense to the City Indemnitees or at the City's option, reimburse the City Indemnitees their costs of defense, including reasonable legal fees, incurred in defense of such claims. In no event shall the cost to defend charged to Consultant under this paragraph exceed Consultant's proportionate percentage of fault. However, notwithstanding the previous sentence, in the event one or more defendants are unable to pay its share of defense costs due to bankruptcy or dissolution of the business, Consultant shall meet and confer with other parties regarding unpaid defense costs. (d) The review, acceptance or approval of the Consultant's work or work product by any indemnified party shall not affect, relieve or reduce the Consultant's indemnification or defense obligations. This Section survives completion of the services or the termination of this contract. The provisions of this Section are not limited by and do not affect the provisions of this contract relating to insurance. 20. Contract Assignment. Supplier shall not assign, transfer, convey or otherwise dispose of the contract, or its right, title or interest, or its power to execute such a contract to any individual or business entity of any kind without the previous written consent of the City. 21. Termination for Convenience. The City may terminate all or part of this Agreement for any or no reason at any time by giving 30 days written notice to Contractor. Should the City terminate this Agreement for convenience, the City shall be liable as follows: (a) for standard or off-the-shelf products, a reasonable restocking charge not to exceed ten (10) percent of the total purchase price; (b) for custom products, the less of a reasonable price for the raw materials, components work in progress and any finished units on hand or the price per unit reflected on this Agreement. For termination of any services pursuant to this Agreement, the City's liability will be the lesser of a reasonable price for the services rendered prior to termination, or the price for the services reflected on this Agreement. Upon termination notice from the City, Contractor must, unless otherwise directed, cease work and follow the City's directions as to work in progress and finished goods. 22. Termination. If during the term of the contract, the City determines that the Contractor is not faithfully abiding by any term or condition contained herein, the City may notify the Contractor in writing of such defect or failure to perform. This notice must give the Contractor a 10 (ten) calendar day notice of time thereafter in which to perform said work or cure the deficiency. If the Contractor has not performed the work or cured the deficiency within the ten days specified in the notice, such shall constitute a breach of the contract and the City may terminate the contract immediately by written notice to the Contractor to said effect.Thereafter, neither party shall have any further duties, obligations, responsibilities, or rights under the contract except, however, any and all obligations of the Contractor's surety shall remain in full force and effect, and shall not be extinguished, reduced, or in any manner waived by the terminations thereof. In said event, the Contractor shall be entitled to the reasonable value of its services performed from the beginning date in which the breach occurs up to the day it received the City's Notice of Termination, minus any offset from such payment representing the City's damages from such breach."Reasonable value" includes fees or charges for goods or services as of the last milestone or task satisfactorily delivered or completed by the Contractor as may be set forth in the Agreement payment schedule; compensation for any other work, services or goods performed or provided by the Contractor shall be based solely on the City's assessment of the value of the work-in-progress in completing the overall work scope. The City reserves the right to delay any such payment until completion or confirmed abandonment of the project, as may be determined in the City's sole discretion, so as to permit a full and complete accounting of costs.In no event, however, shall the Contractor be entitled to receive in excess of the compensation quoted in its proposal. 23. Ownership of Materials. All original drawings, plan documents and other materials prepared by or in possession of Supplier as part of the work or services under these specifications shall become the permanent property of the City, and shall be delivered to the City upon demand. 24. Release of Reports and Information. Any reports, information, data, or other material is given to, prepared by or assembled by Supplier as part of the work or services under these specifications shall be the property of City, and shall not be made available to any individual or organization by Supplier without the prior written approval of the City. 25. Copies of Reports and Information. If the City requests additional copies of reports, drawings, specifications, or any other material in addition to what Supplier is required to furnish in limited quantities as part of the work or services under these specifications, Supplier shall provide such additional copies as are requested, and City shall compensate Supplier for the costs of duplicating of such copies at the Supplier's direct expense. 26. Insurance. Supplier shall procure and maintain for the duration of the Order insurance that is sufficient in scope and amount to permit Supplier to pay in the ordinary course of business against claims for injuries to persons or damages to property that may arise from or in connection with the performance of the work hereunder by Supplier, its agents, representatives, employees or sub-contractors. Supplier will maintain Workers Compensation insurance at statutory levels covering all employees who perform work under this Order. Additional Public Works Construction Purchase Order Terms & Conditions 1. Compensation for Authorized Additional Expenses. To receive compensation for additional expenses outside the scope of the project work, the Supplier shall obtain prior written authoriza-tion from the City to incur those expenses. Compensa-tion for these addition-al expenses shall include time and materials. 2. Payment Terms. The supplier may request one progress payment each month for work satisfactorily completed and accepted by the City. The City shall issue payment within 30 days. The City shall withhold 10 percent of each progress payment as retention to ensure resolution of any stop notices or liens. The City shall release this retention 35 days after filing a notice of completion. 3. Faithful Performance Bond. The supplier shall furnish a surety bond in the amount of 125 percent of the contract price guaranteeing the faithful performance of the contract, including any attorney's fees or other collection costs. 4. Work in the Right-of-Way or on City Property. For work on City managed property, the supplier/ consultant shall obtain a no-fee encroachment permit. A Traffic Control Plan and Water Pollution Control Plan shall be submitted and approved prior to issuance of the permit unless determined by the City not to be required. 5. Prevailing Wage. The supplier and any subcontractors are required to pay prevailing wage and must be registered with the Department of Industrial Relations pursuant to Section 1725.5 of the Labor Code. 6. Insurance. The supplier shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or dam-ages to property which may arise from or in connection with the performance of the work hereunder by the supplier, its agents, representatives, employees or subs. Minimum Scope of Insurance. Coverage shall be at least as broad as: 4 Purchase Order 622273 Proprietary and Confidential a. Insurance Services Office Commercial General Liability coverage (occurrence form CG 20 10 Prior to 1993 or CG 20 10 07 04 with CG 20 37 10 01 or the exact equivalent as determined by the City). b. Insurance Services Office form number CA 0001 (Ed. 1/87) covering Automobile Liability, code 1 (any auto). c. Workers' Compensation insurance as required by the State of California and Employer's Liability Insurance. Minimum Limits of Insurance. The supplier shall maintain limits no less than: a. General Liability: $1,000,000 per occurrence for bodily injury, personal injury and property damage. If Commercial General Liability or other forms with a general aggregate limit is used, either the general aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit. b. Automobile Liability: $1,000,000 per accident for bodily injury and property damage. c. Employer's Liability: $1,000,000 per accident for bodily injury or disease. d. Deductibles and Self-Insured Retentions. Any deductibles or self-insured retentions must be declared to and approved by the City. At the option of the City, either: the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects the City, its officers, officials, employees, and volunteers; or the supplier shall procure a bond guaranteeing payment of losses and related investigations, claim administration and defense expenses. Other Insurance Provisions. The general liability and automobile liability policies are to contain, or be endorsed to contain, the following provi-sions: a. The City, its officers, officials, employees, agents, and volunteers are to be covered as insureds as respects: liability arising out of activities performed by or on behalf of the supplier; products and completed operations of the supplier; premises owned, occupied or used by the supplier; or automobiles owned leased, hired or borrowed by the supplier. The coverage shall contain no special limitations on the scope of protection afforded to the City, its officers, officials, employees, agents or volunteers. b. For any claims related to this project, the supplier's insurance coverage shall be primary insurance as respects the City, its officers, officials, employees, agents, and volunteers. Any insur-ance or self- insurance maintained by the City, its officers, offi-cials, employees, agents or volunteers shall be excess of the supplier's insurance and shall not contribute with it. c. Any failure to comply with reporting or other provisions of the policies including breaches of warranties shall not affect coverage provided to the City, its officers, officials, employees, agents or volunteers. d. The supplier's insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. e. Each insurance policy required by this clause shall be endorsed to state that coverage shall not be suspended, voided, canceled by either party, reduced in coverage or in limits except after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given to the City. Acceptability of Insurers. Insurance is to be placed with insurers with a current A.M. Best's rating of no less than A:VII. Verification of Coverage. The supplier shall furnish the City with a certificate of insurance showing required coverage. Original endorse-ments affecting general liability and automobile liability coverage are also required by this clause. The endorsements are to be signed by a person authorized by that insurer to bind coverage on its behalf. All endorsements are to be received and approved by the City before work commences. Subcontractors. The supplier shall include all subcontractors as insured under its policies or shall furnish separate certifi-cates and endorsements for each subcontractor. All coverages for subcontractors shall be subject to all of the requirements stated herein. 5 671 From:Verkada Product Updates <team@verkada.com> Sent:Wednesday, April 16, 2025 10:26 AM To:Pfarr, Chad Subject:Chad: See What's New at Verkada This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. April 16th, 2025 Hey Chad, Welcome back to What's New at Verkada –– your monthly roundup of impactful customer stories, must-see webinars, product news, and more. What's New at Verkada ISC West 2025 Earlier this month at ISC West, we broke out of the traditional trade show mold to bring Verkada’s platform to life in a whole new way. From an interactive escape room where attendees solved real-world investigations to hands-on demo stations, the Verkada booth showcased the power of an integrated, cloud-based security solution. Read Blog Customer Spotlight 672 Signify, a global lighting manufacturer, completes investigations 5x faster A global manufacturer accelerates investigations with smart search features like motion grids and AI-powered search. Learn More The City of Burnside, Australia saves 3 days per month with efficiency gains A city in Australia takes back valuable time with Verkada's automatic firmware and software updates and faster investigations. Learn More Industry and Platform Insights Easily migrate more to the cloud with multiple transition strategies Learn how you can expand your Verkada deployment by connecting legacy cameras to the cloud with our Command Connector, or by integrating with your VMS through Keep your executives safe at home or on-the-go with our cloud physical security Protect your executives with next-gen cloud security. Manage residence security remotely, track threats with AI-enabled people and vehicle alerts, and protect 673 Real Time Streaming Protocol (RTSP) and camera streaming APIs. Learn More privacy with minimal hardware. Contact us for a custom risk assessment. Learn More Upcoming Webinars April 17 Streamlined Security Across IT and Asset Protection at McLane Co. Register Now April 23 Empowering Campus Safety at Middle Bucks Institute of Technology Register Now April 24 How Global Enterprises are Rethinking Executive Protection Register Now Want to stay up to date on the latest product launches? Join the May 8 Webinar 674 Tip of the Day Easily track user actions in Command and quickly export audit logs  Learn how to use the audit log feature in Command to track user and device activities, including login events, configuration changes, and support actions. Watch Training Center Video Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2025 Verkada. All rights reserved. 713 From:Pfarr, Chad Sent:Wednesday, April 9, 2025 5:42 PM To:Hugh Wilder Subject:Re: Camera order Perfect, thanks. Sent from my iPhone On Apr 9, 2025, at 4:51 PM, Hugh Wilder <hugh.wilder@verkada.com> wrote: This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. No problem! If it’s all the same let’s do it this month. I’ll have monarch send everything over tomorrow. Thanks Chad! Sent from my iPhone On Apr 9, 2025, at 3:28 PM, Pfarr, Chad <cpfarr@slocity.org> wrote: Hey buddy, hope all is well! I need some cameras… 2 – CH52-E, 30 days retention and 10 year license’s 2 – ACC-MNT-ARM-1 2 – ACC-MNT-POLE-1 2 – ACC-MNT-8 And we can either pay it now or next quarter if it benefits you, totally your call. Chad Pfarr Police Lieutenant <image001.png> Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 slocity.org <image002.png> <image003.png> <image004.png> 714 <image005.png> <image006.png> Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 718 From:The Verkada Team <press@verkada.com> Sent:Monday, March 31, 2025 10:04 AM To:Pfarr, Chad Subject:The Verkada Safety Champion Awards: Nominations Are Open! This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada March 31, 2025 Hi Chad, Safety and security professionals are the driving force behind our mission to protect people and property in a privacy-sensitive way. Today, we are excited to introduce our inaugural awards program, the 2025 Verkada Safety Champion Awards, to honor individuals and organizations, like you, who go above and beyond to make the world a safer place. We'd love your help recognizing the unsung heroes and leaders in our industry across three areas: The Impact Award - The Verkada Impact Award will recognize an individual who has made a positive, tangible impact on the safety and security of their organization and/or community. The honoree will receive a $15,000 cash prize. **If the honoree is employed in the public sector and ineligible to receive honorariums or gifts, Verkada will donate the cash prize to a charitable organization. Security Professional Excellence Award - The Security Professional Excellence Award will recognize an individual who has demonstrated exceptional skill, innovation, and dedication in leveraging Verkada's solutions to enhance security measures within their organizations and/or community. This award is open to physical security professionals* only. The honoree will receive a $10,000 cash prize. School Safety Excellence Award - The School Safety Excellence Award will recognize a school or university that has taken an innovative approach to addressing security challenges, emergency preparedness, and student wellbeing. The honoree will receive $50,000 in Verkada products for their organization (or an organization of their choosing). Nominations are open here through July 16, 2025. Learn more about rules and eligibility and nominate a Safety Champion today: https://www.verkada.com/safety-champion-awards/ Thank you, The Verkada Team To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Safety Champion Awards presented by Verkada 719 Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2025 Verkada. All rights reserved. 720 From:Returns <returns@verkada.com> Sent:Monday, March 24, 2025 12:01 PM To:Pfarr, Chad Cc:trials@verkada.com; hugh.wilder@verkada.com Subject:Your Verkada trial expires in 3 days This message is from an External Source. Use caution when deciding to open attachments, click links, or respond.   To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial expires in 3 days Hi Chad, Your Verkada trial is expiring on Thursday March 27, 2025. Please contact your account representative, Hugh Wilder, with any questions. Order # V2T-M2T9-QHKH To purchase units, contact your account representative or purchase using your credit card here: Purchase Units To return the units, generate a return label here: Return Units 721 Outstanding Units Item Quantity VX52-HW Verkada VX52 Viewing Station Serial Number(s): 1 If the return link does not work, please contact returns@verkada.com. If you have already shipped the unit(s) back, please disregard this email. Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 722 From:Mortensen, Eric Sent:Thursday, March 20, 2025 9:47 AM To:Alex Zhou; David Murguia Cc:Pfarr, Chad; Weston Reed; Jon Andersen Subject:RE: Verkada whitelisted Currently projects are getting finalized. I have another SVS project to work on as well, so we’ll be moving forward with this most likely next week. I’ll keep y’all in the loop. Eric Mortensen IT Systems Engineer City of San Luis Obispo 990 Palm Street, San Luis Obispo, CA 93401-3249 E emortensen@slocity.org T 805.781.7529 From: Alex Zhou <alex.zhou@verkada.com> Sent: Friday, March 14, 2025 10:03 AM To: David Murguia <david.murguia@verkada.com> Cc: Pfarr, Chad <cpfarr@slocity.org>; Mortensen, Eric <emortens@slocity.org>; Weston Reed <weston.reed@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Hi Eric, Checking in to see if you have any updates on setting up the SFTP? Is there anything else you need from me? Best, Alex On Thu, Feb 6, 2025 at 5:03 PM David Murguia <david.murguia@verkada.com> wrote: Leading up to the call, I now Eric, you had mentioned you were heads down kicking off the new year on the IT side. Have you had a chance to look at the credentials we provided? On Thu, Feb 06, 2025 at 3:52 PM, Alex Zhou <alex.zhou@verkada.com> wrote: Sounds good! Just sent you an invitation for 2:30pm tomorrow. On Thu, Feb 6, 2025 at 3:49 PM Pfarr, Chad <cpfarr@slocity.org> wrote: I’m good for all of the listed times on the 7th but none of the others. Chad 740 From:Verkada <no-reply@command.verkada.com> Sent:Wednesday, March 19, 2025 4:57 PM To:Pfarr, Chad Subject:Your Verkada Warranty Order has shipped! Attachments:order_serial_numbers.csv This message is from an External Source. Use caution when deciding to open attachments, click links, or respond.   To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada Warranty Order has shipped Your warranty order has shipped. Please find information below on your order. Order information Order # V2W-24E5-J9HT Shipping carrier: UPS - NEXT DAY AIR RS Tracking number: 1ZC1D3840114222571 Shipped to: ATTN: CHAD PFARR CA-Municipality-San Luis Obispo 1042 WALNUT ST SAN LUIS OBISPO CA 93401-2729 United States Order details Item Qty. prevented automatic download of this picture from the Internet. Verkada CP52 1 741 CP52-1TBE-HW Verkada CP52 Outdoor PTZ Camera, 5MP, 1TB of Storage, Maximum 60 Days of Retention If you have any questions about your order, please contact your Verkada sales representative, email orders@verkada.com, or call our Orders team at +1 (833) 885-8243. Use of Verkada products is subject to the terms of the End User Agreement. Need Help? Contact Support To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2025 Verkada Inc. All rights reserved. order_serial_numbers 20250319 SKU Description Serial Number CP52-1TBE-HW Verkada CP52 Outdoor PTZ Camera, 5MP, 1TB of Storage, Maximum 60 Days of Retention 742 From:Pfarr, Chad Sent:Tuesday, March 18, 2025 4:23 PM To:David Murguia Cc:Adrian Ng Subject:RE: Verkada whitelisted Here’s the support token, The other issue is that the two gateways cannot be claimed in the Gov Cloud account. I have them plugged in and they both have solid blue LED’s so I’m not sure why I can’t claim them. From: David Murguia <david.murguia@verkada.com> Sent: Tuesday, March 18, 2025 10:00 AM To: Pfarr, Chad <cpfarr@slocity.org> Cc: Adrian Ng <adrian.ng@verkada.com> Subject: RE: Verkada whitelisted Hi Eric, +Adrian Will try and give you a call today. Apologies for the trouble. Can we get another support token and we'll have our engineering team look at this so you're not stuck. -David On Tue, Mar 18, 2025 at 9:26 AM, Chad Pfarr <cpfarr@slocity.org> wrote: The CB52 and CB62 are both still throwing 6 orange and 1 blue LED. They have been claimed in the Gov Cloud account and restarted multiple times. I was going to delete the cameras and reclaim them but it wont allow me to select the camera for deletion so I haven’t done that. From: David Murguia <david.murguia@verkada.com> Sent: Monday, March 17, 2025 3:58 PM To: Alex Zhou <alex.zhou@verkada.com>; Claudia Hajjar <claudia.hajjar@verkada.com> Cc: Pfarr, Chad <cpfarr@slocity.org>; Mortensen, Eric <emortens@slocity.org>; Weston Reed <weston.reed@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted Hi Eric and Chad, 799 From:David Murguia <david.murguia@verkada.com> Sent:Monday, March 17, 2025 3:58 PM To:Alex Zhou; Claudia Hajjar Cc:Pfarr, Chad; Mortensen, Eric; Weston Reed; Jon Andersen Subject:Re: Verkada whitelisted Hi Eric and Chad, Hope your week is off to a strong start. Wanted to see if you were able to get the devices online (Chad) and if you were able to get to the CLEW SFTP setup. -David On Fri, Mar 14, 2025 at 11:02 AM, Alex Zhou <alex.zhou@verkada.com> wrote: Hi Eric, Checking in to see if you have any updates on setting up the SFTP? Is there anything else you need from me? Best, Alex On Thu, Feb 6, 2025 at 5:03 PM David Murguia <david.murguia@verkada.com> wrote: Leading up to the call, I now Eric, you had mentioned you were heads down kicking off the new year on the IT side. Have you had a chance to look at the credentials we provided? On Thu, Feb 06, 2025 at 3:52 PM, Alex Zhou <alex.zhou@verkada.com> wrote: Sounds good! Just sent you an invitation for 2:30pm tomorrow. On Thu, Feb 6, 2025 at 3:49 PM Pfarr, Chad <cpfarr@slocity.org> wrote: I’m good for all of the listed times on the 7th but none of the others. Chad From: Alex Zhou <alex.zhou@verkada.com> Sent: Thursday, February 6, 2025 3:28 PM To: Pfarr, Chad <cpfarr@slocity.org> Cc: David Murguia <david.murguia@verkada.com>; Mortensen, Eric <emortens@slocity.org>; Weston Reed <weston.reed@verkada.com>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: Verkada whitelisted 835 From:Patrick from Verkada <patrick.mcmahon@verkada.com> Sent:Monday, March 10, 2025 8:48 AM To:Pfarr, Chad Subject:Chad, Hear from Verkada Customer McLane Co. This message is from an External Source. Use cau Ɵon when deciding to open aƩachments, click links, or respond. ________________________________ Hi Chad, I wanted to invite you to a live virtual roundtable with Verkada customers Glenn Master, Head of Asset Protec Ɵon at McLane Co., and JusƟn ReadeƩ, Director of IT at McLane Co. tomorrow, March 11, at 10:00 AM PT | 1:00 PM ET. You can register here: With physical security systems becoming more cloud-based — with minimal on-prem infrastructure, soŌware-driven integraƟons, and AI-first capabiliƟes — one key quesƟon McLane faced was: Who should own physical security—IT, Security, or OperaƟons? Join this session to hear JusƟn and Glenn share insights on: - Unifying IT and security across the enterprise. - MigraƟng legacy systems smoothly—without disrupƟons. - Leveraging AI-first capabiliƟes to enhance security and efficiency. There will also be the opportunity for audience Q&A and I think you’ll find tremendous value in this 45-minute session. I hope you can join us! Patrick at Verkada Verkada, 406 E 4th Ave, San Mateo, CA 94401, USA To opt out of future emails, please click here: hƩps://www.verkada.com/emailseƫngs 836 From:Verkada Product Updates <team@verkada.com> Sent:Tuesday, March 4, 2025 10:24 AM To:Pfarr, Chad Subject:Chad: See What's New at Verkada This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada March 4th, 2025 Hey Chad, Welcome to the first edition of What's New at Verkada –– our monthly newsletter. Each month, we'll feature impactful customer stories, must-see webinars, product news, and more. What's New at Verkada Verkada Training Center To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Frame 1 (1).png Explore our new and improved Verkada Training Center on YouTube. Gain access to 100+ videos that provide step-by-step guidance on everything from device setup to how to use popular features. Easily share with your team to empower them to get the most out of Command. Watch on YouTube Customer Spotlight To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Screenshot 2025-02-21 at 10.56.33 AM 1.png GRAND Mental Health reduces number of systems to manage by 90% To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.AdobeStock_169533003 (1) 1.png Iredell-Statesville schools protect entryways with video intercoms 837 A multi-clinic provider takes back valuable time by replacing six access control systems and multiple camera systems with a single, unified solution. Watch Video Video intercoms allow staff to clearly see and speak with visitors before deciding to let them in, protecting against external threats. Learn More Industry and Platform Insights To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Untitled (1).png Take back time. Connect your physical security data with your IT systems. Discover how robust APIs and native integrations are breaking down the traditional barriers that once kept systems isolated. Learn More To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.250114_SP_Intercom_Guest_small 1.png Are your entryways leaving your buildings vulnerable to threats? The entryway isn’t just a door — it’s the first line of defense for any building. Take this short questionnaire to assess for potential security gaps. Take Questionnaire Upcoming Webinars To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 201119_Dome_OfficeLobby_R1 1 (3).png March 6 Enterprise-Grade Visitor Management for the Modern Workplace Register Now To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. final version.png March 13 4 Ways To Better Secure Your Points of Entry Register Now To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Upgrading_Security_for_an_Unpredictable_World 1 (1).png March 18 Upgrading Security for an Unpredictable World Register Now Tip of the Day To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.240910_AD34_Android_7R58895-Edit_R1 1.png 838 Assign multiple access control credential types to users at scale  Learn about Verkada's supported credential types –– physical credentials, PIN codes, mobile credentials (Bluetooth and Mobile NFC), remote unlock, and license plate unlock  Discover ways to assign credentials to users manually and at scale using CSV, SCIM, or APIs Watch Training Center Video To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2025 Verkada. All rights reserved. 839 From:David Murguia <david.murguia@verkada.com> Sent:Monday, March 3, 2025 10:40 AM To:Pfarr, Chad Subject:RE: cameras can't be claimed Hi Chad, Thanks for coordinating with IT and Eric. Seems like a lot on his plate, so appreciate you keeping us top of list. Are you still getting the flickering LED status? Happy to jump on a quick call and troubleshoot together. Let me know. We should have any claiming and bring up issues addressed. -David On Wed, Feb 19, 2025 at 12:24 PM, Chad Pfarr <cpfarr@slocity.org> wrote: Hey David, So the cameras have been claimed in the Gov org but I’m now getting 6 orange and 1 blue flash on camera start up. I’ve rebooted several times and still nothing. Also, I talked with Eric yesterday. He’s finishing the replacement of all our in-car video and body worn cameras currently. With the IT department being as short staffed as they are right now he’s just been pulled in too many directions. He did assure me that we are next on his priority list which I expect will be in approximately 3 weeks. I apologize for the delay in getting things going but there’s just not a lot we can do about it right now. Thanks, Chad From: David Murguia <david.murguia@verkada.com> Sent: Tuesday, February 11, 2025 4:43 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: cameras can't be claimed This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. Hi Chad, 840 You're seeing that error message because you've probably already claimed these devices. At least that's what I suspect after digging into it. Can you login and confirm the bullets are not in that org? -David On Fri, Feb 07, 2025 at 3:06 PM, Chad Pfarr <cpfarr@slocity.org> wrote: I’m getting a message “Device cannot be claimed. Please unplug it and contact Verkada Support”. Serial number Support token Let me know what I can do to help? Chad Pfarr Police Lieutenant Police Department 1042 Walnut Street, San Luis Obispo, CA 93401-2729 E cpfarr@slocity.org T 805.781.7336 841 slocity.org Stay connected with the City by signing up for e-notifications This e-mail, and any files transmitted with it, are intended only for the person or entity to which it is addressed and may contain confidential, protected, and/or privileged material. Any review, re- transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient, is prohibited. If you received this in error, please contact the sender and delete the material from any computer. 844 From:Verkada <no-reply@command.verkada.com> Sent:Tuesday, February 18, 2025 10:21 AM To:Pfarr, Chad Cc:hugh.wilder@verkada.com Subject:Your Verkada Trial Order has shipped! Attachments:order_serial_numbers.csv This message is from an External Source. Use caution when deciding to open attachments, click links, or respond.   To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada Trial Order has shipped Thank you for your interest in Verkada. Your trial order has shipped. Please find information below on your order. Order information Order # V2T-M2T9-QHKH Shipping carrier: UPS - GROUND RS Tracking number: 1ZC1D3840314084100 Shipped to: Chad Pfarr CA-Municipality-San Luis Obispo 1042 Walnut St San Luis Obispo CA 93401 United States 845 We also recommend checking out our quick start guides below to help make your installation quick and easy. Additional documentation is available on our website. Quick start guides Getting Started with Verkada Command Getting Started with Verkada Video Surveillance Setting up the Viewing Station Getting Started with Verkada Access Control Item Qty. prevented automatic download of this picture from the Internet.Verkada VX52 Viewing VX52-HW Verkada VX52 Viewing Station 1 If you have any questions about your order, please contact your Verkada sales representative, email orders@verkada.com, or call our Orders team at +1 (833) 885-8243. Use of Verkada products is subject to the terms of the End User Agreement. Need Help? Contact Support To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2025 Verkada Inc. All rights reserved. SKU Description Serial Number VX52-HW Verkada VX52 Viewing Station 846 From:Verkada Trials <trials@verkada.com> Sent:Tuesday, February 18, 2025 7:42 AM To:hugh.wilder@verkada.com; Pfarr, Chad Subject:Your Verkada trial order is processing Attachments:Trialopp_signed_Chad_Pfarr_2182025.pdf This message is from an External Source. Use caution when deciding to open attachments, click links, or respond.   To help protect your privacy, Microsoft Office prevented automatic download of Your Verkada trial order is processing Hi Chad, Your trial order has been submitted. Once it ships, we'll send you an email with further shipping details. We've attached your signed trial order form for your reference. Your trial reference code is 1kovjcpkd8xuj07lebbnta9izckrt1c0. If you have questions, please reach out to your account representative Hugh Wilder. Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Use of Verkada products is subject to the terms of the End User Agreement . Need Help? Contact sales@verkada.com , or call +1 (650) 514-2500 . For technical support questions, email support@verkada.com . Trial Order Form Ship To Chad Pfarr Bill To Chad Pfarr Address 1042 Walnut St San Luis Obispo, CA United States, 93401 cpfarr@slocity.org Address 1042 Walnut St San Luis Obispo, CA US, 93401 Order Info Order Items Model Description Quantity VX52-HW VX52 Viewing Station 1 Amount Due: $0.00 Chad Pfarr San Luis Obispo Police Department 2/18/2025 Trial Terms 1) Your trial will begin upon shipment and continue for thirty (30) days (“Trial Period”), unless otherwise extended via mutual agreement. 2) Your initial commitment is $0.00 . If you decide to return the unit(s) after your trial period, including any extensions, there will be absolutely no cost to you. However, if you choose to keep the unit(s) after the end of the trial period, you will be responsible for the list price of $499.00 . Please refer to our pricing page for more details on product pricing. 3) Verkada will only invoice you for the list price of products listed above that are not returned or purchased after the end of the Trial Period, provided that Verkada first provides advance notice to you of such outstanding items and a reasonable period to return or purchase the products. All currency values are in USD unless otherwise noted. Verkada provides free shipping and handling for return of the products. 4) All use of the products will be subject to Verkada's End User Agreement . For questions, please contact your representative Hugh Wilder via email at hugh.wilder@verkada.com . I accept the terms and conditions. Customer Name: Business Title: Date: * 847 From:Verkada Trials <trials@verkada.com> Sent:Friday, February 14, 2025 9:01 AM To:Pfarr, Chad Cc:hugh.wilder@verkada.com; trials@verkada.com Subject:Complete your Verkada trial order This message is from an External Source. Use caution when deciding to open attachments, click links, or respond.   To help protect your privacy, Microsoft Office prevented automatic download of Complete your Verkada trial order Hi Chad, Thank you for your interest in a Verkada trial! Complete Trial Order Your trial includes: To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Cloud Service 30 day Command Cloud Service License To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Archived Clips Cloud Storage for Archived Clips To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Free Shipping Free Shipping - Both ways If the above button does not work, click here: https://trial.verkada.com/?id=1kovjcpkd8xuj07lebbnta9izckrt1c0. If you’re having issues with setup, please reach out to me at hugh.wilder@verkada.com. 848 Regards, Hugh Wilder Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 849 From:Hugh Wilder <hugh.wilder@verkada.com> Sent:Friday, February 14, 2025 9:02 AM To:Pfarr, Chad Subject:Re: Complete your Verkada trial order This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. Here is a form for the Viewing Station. Dont worry about expiration dates. On Fri, Feb 14, 2025 at 9:01 AM Verkada Trials <trials@verkada.com> wrote:   To help protect your privacy, Microsoft Office prevented automatic download of Complete your Verkada trial order Hi Chad, Thank you for your interest in a Verkada trial! Complete Trial Order Your trial includes: To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Cloud Service 30 day Command Cloud Service License To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Archived Clips Cloud Storage for Archived Clips To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Free Shipping Free Shipping - Both ways 850 If the above button does not work, click here: . If you’re having issues with setup, please reach out to me at hugh.wilder@verkada.com. Regards, Hugh Wilder Need Help? Contact Support To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada © Copyright 2024 Verkada Inc. All rights reserved. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here 851 From:Patrick at Verkada <patrick.mcmahon@verkada.com> Sent:Friday, February 14, 2025 8:01 AM To:Pfarr, Chad Subject:Thanks for attending our webinar, Chad This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada Verkada Product Launch Event Thank You for Attending! To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.ocean-beach copy.jpg Hello Chad, Thanks for attending our Verkada February 2025 Product Launch Webinar! We’re glad that Municipality of San Luis Obispo was able to join and see the latest product announcements from Verkada. You can access a recording of the event via the link below. Here also is some additional information about all of the products that launched yesterday:  Introducing the Verkada Wi-Fi Gateway  Introducing History Player Search  Third-Party Emergency Call Boxes and Blue Light Stations With Verkada Intercom  Announcing Verkada’s Integration with SimonsVoss SmartIntego Wireless Locks  Grant Visitor Access Credentials On Demand with Verkada Guest If you have any additional questions, please don't hesitate to reach out. Thanks Chad - I hope to see you at another Verkada event! Watch On-Demand Webinar 852 To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this To help protect your privacy, Microsoft Office prevented automatic download of this Forward to a Friend Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here. © Copyright 2025 Verkada. All rights reserved. 853 From:Pfarr, Chad Sent:Thursday, February 13, 2025 12:48 PM To:hugh.wilder@verkada.com Subject:RE: Your Verkada Trial Request Gotta love these auto generated messages! I thought I was getting a link to a product demo video not very formally asking for a demo unit. I would have just text you if I was asking for a demo unit, although maybe doing a real demo would be more valuable? From: Verkada Trials <trials@verkada.com> Sent: Thursday, February 13, 2025 12:30 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Your Verkada Trial Request This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. Hi Chad, Thank you for your interest in a Verkada trial. I�m Hugh Wilder, your dedicated account representative. I would like to connect to learn more about your specific goals for the trial and answer any questions you might have. Let me know when you are available for an introductory call to discuss your needs and help you get the most out of your experience with Verkada. Looking forward to working with you! Regards, Hugh Wilder -- Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails or review our privacy policy please click here. 855 From:Verkada Product Updates <team@verkada.com> Sent:Thursday, February 13, 2025 11:43 AM To:Pfarr, Chad Subject:What's New at Verkada: February 2025 This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada February 13, 2025 Discover History Player Search Quickly find footage and construct a chronological timeline To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.History Player Search History player search eliminates the time-consuming and manual process of jumping across multiple cameras, scrubbing through footage, and piecing together standalone clips—providing security teams with a comprehensive overview of a subject’s whereabouts across all cameras on which they appeared. Learn More New Features and Products To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.WiFi Gateway Wi-Fi Gateway Purpose-built for Verkada deployments, our GW31-E Wi-Fi gateway makes it simple to secure outdoor and perimeter areas such as parking lots, equipment yards, and school premises. Learn More 856 To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Wireless A larm Hubs Wireless Hubs for Alarms For sites without existing wiring, wireless installs are easier and more cost-effective. That’s why we’re launching the WH32 Wireless Repeater and WH52 Wireless Hub, making it simple to scale coverage across any site. Learn More To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Expanded Vehicle Search Expanded Search Criteria for People and Vehicles Revamped search pages feature a cleaner, more comprehensive search bar. The vehicle tab adds freeform search to surface virtually any make and model, state- specific license plates, and unique identifiers like noticeable body damage. Learn More To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.Simons Voss SimonsVoss Integration Verkada will support SimonsVoss SmartIntego’s Digital Locking Cylinder and SmartHandle, expanding our wireless lock integrations and making it easier for organizations to adopt Verkada’s access control without rewiring doors. Learn More Introducing the Verkada Training Center Customers have long asked for a scalable way to train their organizations on how to use Verkada, and we’re now excited to announce our new Verkada Training Center. Available on YouTube beginning February 20, Training Center will include more than 100 videos spanning the Command back-end, Video Security, Access Control, Alarms, Guest, and Intercom (with Air Quality Sensors and Cellular Gateway products to follow shortly). Videos span everything from setting up your first device to navigating complex investigations, and more. 857 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Training Center Subscribe on YouTube Recent features and updates Additional Releases As always, automatic software and firmware updates are included with all of your software licenses, providing you with the latest features and enhancements. Video Security Announcing the latest 5MP additions to Verkada’s next-gen camera portfolio: the CD43 and CD53 indoor and CD43-E and CD53-E outdoor dome cameras. Read more › Command Connector is now ONVIF Profile-S conformant and supports RTSP, expanding the number and types of cameras that can be brought into Command. Read more › Command Command now supports User Directories and License Groups, enabling local IT teams to manage users while central IT retains oversight. Read more › Workplace Guest now offers on-demand access credentials, allowing organizations to issue temporary digital or physical keycards with customized door permissions for each visitor. Read more › Air Quality Sensors Expanded custom index readings include HumidEx Index, DewPoint Index, Mold Risk Index, and the RESET Viral index. Read more › See All Updates Join the waitlist VerkadaOne is Coming to Chicago in 2025 VerkadaOne is a three-day technology conference that brings the people transforming physical security together to connect, learn, have fun, and explore the latest technologies. To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet.VerkadaOne 2025 in Chicago 858 September 22 - September 24, 2025 | Chicago, IL  Get inspired by keynote speeches, in-depth breakout sessions, and in- person product exposure  Explore hands-on technical training sessions  Connect with other like-minded builders and leaders who are moving their physical security to the cloud Join Waitlist To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet.Verkada About Subscriptions Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails (or to review our privacy policy), please click here © Copyright 2025 Verkada. All rights reserved. 859 From:Dan @ Verkada <team@verkada.com> Sent:Thursday, February 13, 2025 9:10 AM To:Pfarr, Chad Subject:Reminder for Chad: Verkada Webinar at Thursday, February 13, 2025 at 10:00 AM PT This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Hello Chad, Hope this email finds you well! I just wanted to remind you that the Verkada webinar, Verkada February 2025 Product Launch Event, starts soon, on Thursday, February 13, 2025 at 10:00 AM PT. You should have received a Zoom link by now; if not, please see below for your personalized Zoom join link. Let me know if anyone else at Municipality of San Luis Obispo would like to join too and I can get them signed up. Chad's Personalized Join We hope to connect with you soon! If there's anything I can do to help, please don't hesitate to reach out. Thanks, Dan @ Verkada 860 From:Dan @ Verkada <team@verkada.com> Sent:Wednesday, February 12, 2025 8:29 AM To:Pfarr, Chad Subject:Registration Confirmation: Verkada February 2025 Product Launch Event This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. Thanks For Registering! Title: Verkada February 2025 Product Launch Event When: Thursday, February 13, 2025 at 10:00 AM PT Join TNM UM1qQh-WnI0W4a2Myg This link is unique to you and should not be shared with others. After the webinar, we will send a followup email with the link to the recording. Please reach out to team@verkada.io for any questions. Opt out of further email 861 Update subscription preferences Copyright © 2022 Verkada, All rights reserved. > | 406 East 3rd Avenue, San Mateo CA 94401 862 From:Patrick from Verkada <patrick.mcmahon@verkada.com> Sent:Wednesday, February 12, 2025 8:02 AM To:Pfarr, Chad Subject:What’s new from Verkada This message is from an External Source. Use cau Ɵon when deciding to open aƩachments, click links, or respond. ________________________________ Hi Chad, As you already know, Verkada is constantly raising the bar with innovaƟve new products and features. To showcase our latest innovaƟons, I’m pleased to invite you to our virtual product launch event, featuring new product announcements and a live Q&A session. Please RSVP below (exclusive invite): This event will include announcements in: - AI-powered Search & InvesƟgaƟons: Track events across mulƟple cameras faster than ever. - Scalable Enterprise Management: Deploy and manage security across thousands of users or devices. - Expanded IntegraƟons: Connect cameras that support RTSP streaming to Command for a smoother transi Ɵon to the cloud. I hope to see you there! Patrick at Verkada Verkada, 406 E 4th Ave, San Mateo, CA 94401, USA To opt out of future emails, please click here: hƩps://www.verkada.com/emailseƫngs 866 From:Landon Smith <landon.smith@verkada.com> Sent:Friday, February 7, 2025 8:45 AM To:Pfarr, Chad Subject:Re: Chad, how is your experience with Verkada? This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. Hi Chad, Thank you again for using Verkada! Do you have 2 minutes by chance? Even if it's during a coffee/lunch break, we'd be grateful for your input (good or bad -- we can take it): Take the survey Sincerely, Landon -- Landon Smith Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails or review our privacy policy please click here. On Tuesday, February 4, 2025 at 10:05 AM, Landon Smith <landon.smith@verkada.com> wrote: Hi Chad, We are always striving to improve our products, processes and services – and we need your help. We’d appreciate it if you could take a minute to fill out a quick survey regarding your experience using Verkada: Take the survey Hearing first hand from our customers helps us better understand how and where we can improve. Your insight is much appreciated, and we look forward to reviewing your response! Best, Landon -- Landon Smith Verkada, 406 E 3rd Ave, San Mateo, CA 94401, USA To opt out of further emails or review our privacy policy please click here. To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 867 To help protect your privacy, Microsoft Office prevented automatic download of this picture from the Internet. 970 From:Jacob Dickson <jacob.dickson@verkada.com> Sent:Tuesday, February 4, 2025 1:29 PM To:Pfarr, Chad Subject:Re: SLO Beta Units Hi Chad, Fully understand, let me know how that goes. If you have any issues, let me know and I'll try to help where I can. On Tue, Feb 4, 2025 at 10:09 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Good morning Jacob, I was out last week but had run into a problem with the cameras being claimed on the GovCloud account. Michael was working on a fix. I have not checked the cameras since I got back to see if they will load. Hoping to get back to them tomorrow. From: Jacob Dickson <jacob.dickson@verkada.com> Sent: Wednesday, January 29, 2025 2:44 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: SLO Beta Units Hi Chad, I'm just checking in to see how things are going, were you able to get setup ok? On Tue, Dec 31, 2024 at 7:38 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Good morning Jacob, Yes, I got the equipment but still waiting for the govcloud account so I can claim the cameras. Org name can be 971 Thanks, Chad From: Jacob Dickson <jacob.dickson@verkada.com> Sent: Monday, December 30, 2024 12:38 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: SLO Beta Units Hi Lt, Chad, Just checking in to make sure you received the cameras as part of this? Also did you have a govcloud organization created yet? If not, please could you let me know what you'd like the org name to be? On Wed, Nov 27, 2024 at 6:58 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Thanks. Have an awesome Thanksgiving!! Sent from my iPhone On Nov 27, 2024, at 2:08 PM, Jacob Dickson <jacob.dickson@verkada.com> wrote: Hi Lt. Chad, Thanks for sending this information across! I've submitted an order with our fulfilment team to send over the devices plus outdoor injectors & bridges. I'll reach back out once I have shipping information. 972 On Wed, Nov 27, 2024 at 1:03 PM Pfarr, Chad <cpfarr@slocity.org> wrote: That would be great David, thanks. I do have a beta agreement on file. Can you send outdoor injectors and Bridges to go with them please? All of mine are deployed right now. You can send them to: Chad Pfarr San Luis Obispo Police Department 1042 Walnut St San Luis Obispo, Ca. 93401 On Nov 27, 2024, at 11:33 AM, David Murguia <david.murguia@verkada.com> wrote: This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. Hi Lt. Chad, Jacob on our product team here helps lead up our Beta program. He's going to help coordinate getting you a few of our FIPS devices on govcloud to test out LPR. Not sure if you already have a beta agreement in place with Verkada, if not then he can send that along as well. What's a good address to send a few bullet cameras to? What's a good email and short name for the org that you would like in this version of Verkada Command? 973 Best, David Murguia -- Kindest regards, Jacob Dickson | Camera Product Team Verkada 406 E 3rd Ave, San Mateo, CA 94401 -- Kindest regards, Jacob Dickson | Camera Product Team Verkada 406 E 3rd Ave, San Mateo, CA 94401 -- 974 Kindest regards, Jacob Dickson | Camera Product Team Verkada 406 E 3rd Ave, San Mateo, CA 94401 -- Kindest regards, Jacob Dickson | Camera Product Team Verkada 406 E 3rd Ave, San Mateo, CA 94401 979 From:Pfarr, Chad Sent:Tuesday, February 4, 2025 8:33 AM To:David Murguia Subject:FW: Response to Flock Communication of January 31, 2025 FYI Some drama between Flock and Axon if you hadn’t seen it already. In my opinion Axon is very on point and this is in line with the experiences we have had with Flock, hence our desire to help you all get ALPR to the public safety realm. From: Stevens, John <jstevens@slocity.org> Sent: Monday, February 3, 2025 12:48 PM To: Pfarr, Chad <cpfarr@slocity.org>; Mortensen, Eric <emortens@slocity.org> Subject: Fw: Response to Flock Communication of January 31, 2025 FYI… From: Rick Smith <Rick.Smith@axon.com> Sent: Monday, February 3, 2025 12:33:26 PM To: Stevens, John <jstevens@slocity.org> Subject: Response to Flock Communication of January 31, 2025 This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. A note from Axon's Founder & CEO Hello, I am writing to address a misleading letter you may have received from Flock Safety regarding Axon’s recent termination of its partnership agreement with Flock. We are 100% committed to bi-directional integrations with all public safety technology companies that service our customers, and this includes Flock. Unfortunately Flock has demonstrated a pattern of behavior that creates barriers for customer integrations in attempts to create a digital silo and coerce customers to purchase additional Flock services over Axon’s. 980 Flock began by charging excessive fees for API integrations between Flock and Axon systems ranging from $10,000 to $50,000 per year. For example, we were surprised and disappointed to receive from a customer this exchange they had with Flock: "I would be doing you a disservice if I didn't let you know up front that there will be a $10,000 yearly charge to integrate our cameras into Fusus. However, with FlockOS, there is no cost for this as they are our products, AND we can integrate the Axon products you currently have at no cost." Flock has now escalated the situation by flat out refusing to allow Axon Fusus customers to have ALPR Search integrations from their own Flock cameras in an effort to strong-arm customers to switch to its platform. After dealing with consistent customer frustrations over this situation, we have chosen to terminate our partnership agreement with Flock. One of our core values is "Win Right" — and this clearly doesn’t fit. What does this mean for you? We remain 100% committed to reciprocal integrations across our products. This means that: • Axon will honor all existing live and contracted deployments in both directions indefinitely, and we hope and expect Flock to do the same. • Until Flock agrees to stop blocking customers on reciprocal integrations, we are forced to pause new integrations that are not already under contract. We sincerely hope Flock will agree to bi-directional integrations between the platforms that give customers the freedom to choose the best system for their needs, free of coercive behavior. 981 • Axon will continue to do everything we can to give you the best possible solution, and we will change nothing on our side that impacts your current experience. The simple fact is that we can no longer stand by while Flock is actively blocking customers from using their own data from Flock cameras with our Fusus platform, while also exploiting the free integration we have always enabled from Fleet and other Axon products to Flock. For clarity: we have a standing offer to Flock to have free, unfettered, bidirectional data sharing of ALPR data between our systems, allowing customers to choose the system that best fits their needs. If you would like to help us drive this situation to fast resolution, I suggest customers reach out directly to Flock to demand they stop this anti- competitive behavior and immediately stop blocking public safety agencies from integrating their data into other criminal justice tech platforms, including Axon Fusus. (For ease of reference: garrett@flocksafety.com is the CEO’s email). Axon was an early investor in Flock because we believed our systems would be complementary, and accelerate important new capabilities for public safety. I personally introduced Flock to dozens of agencies with the promise that our partnership would provide seamless integration of Axon’s mobile ALPR and Flock’s fixed ALPR. I know that many of you purchased Flock systems based on my personal endorsement of them as a strategic partner of Axon, and I am personally embarrassed and I sincerely apologize that the situation has deteriorated to this point. I am sorry and I will not allow this situation to disrupt your operations in any way. If you would like to learn more or have questions, I will be hosting several Zoom sessions to answer questions. Just reply “Zoom please” to this email and we will coordinate a time that works for you. Thank you, and stay safe, 982 Rick Smith Axon Founder & CEO Axon Enterprise, Inc. 17800 N. 85th St. Scottsdale, AZ 85255-6311, USA The Delta Logo, the Axon & Design Logo, Axon, TASER, Bolt with Circle Logo, and Protect Life are trademarks of Axon Enterprise, Inc., some of which are registered in the US and other countries. Click for Axon trademarks. © 2025 Axon Enterprise, Inc. Privacy Policy Contact Us Unsubscribe 987 From:Pfarr, Chad Sent:Friday, January 24, 2025 12:04 PM To:David Murguia Subject:RE: Status Sweet, thanks! From: David Murguia <david.murguia@verkada.com> Sent: Friday, January 24, 2025 10:19 AM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: Status This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. Can you share a support token? Both from Commercial org and govcloud org. I think I know why but just want to confirm. Has to do with some restrictions we put in for having the gateway in a commercial org and the devices in a govcloud org. On Fri, Jan 24, 2025 at 9:52 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Just talked with Eric. His entire team is out sick and on vacation so he’s the only IT guy in the city till week after next it sounds like. He’s up to his eyes in alligators for the immediate future but it’s on his radar. Do you have any idea why the two gateways you sent are dead? As soon as I plugged them in I got a message to contact support. Is it best if I just do a quick help ticket with support? 990 From:Pfarr, Chad Sent:Friday, January 24, 2025 6:53 AM To:David Murguia Subject:RE: FW: Verkada whitelisted Copy that. Let me see what I can do, thanks From: David Murguia <david.murguia@verkada.com> Sent: Thursday, January 23, 2025 4:38 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: RE: FW: Verkada whitelisted Hey Chad, Last we chatted with Eric, he said he had all he needed from us. Just now waiting for him to knock out what he needs to setup. Would appreciate a nudge there if possible. Happy to have a quick chat to touch base tomorrow David On Tue, Jan 21, 2025 at 8:35 AM, Chad Pfarr <cpfarr@slocity.org> wrote: Good morning David, I’m back in the office and getting caught back up. Just wanted to touch base and see how its going? From: David Murguia <david.murguia@verkada.com> Sent: Monday, January 6, 2025 3:17 PM To: Alex Zhou <alex.zhou@verkada.com> Cc: Mortensen, Eric <emortens@slocity.org>; Weston Reed <weston.reed@verkada.com>; Pfarr, Chad <cpfarr@slocity.org>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: FW: Verkada whitelisted Hi Chad and Eric, Are you free for a quick sync this week? We can do Wed or Thursday AM. 1038 From:Christian Lum <christian.lum@verkada.com> Sent:Wednesday, January 15, 2025 11:51 AM To:Pfarr, Chad Cc:Virginia Ramsey; Hugh Wilder Subject:Re: StateTech Magazine and San Luis Obispo Hi Chad, Hope all is well! Excited to share that your quotes were included in StateTech's article on digitizing physical security. Thanks so much for your time on this. Our team will highlight the article on Verkada's LinkedIn in the coming weeks. I'll share the link once available, in case you'd like to engage. Best, Christian On Thu, Nov 21, 2024 at 1:05 PM Christian Lum <christian.lum@verkada.com> wrote: Hi Chad - Now still work? Dom is happy to reschedule again if needed! On Wed, Nov 20, 2024 at 1:00 PM Christian Lum <christian.lum@verkada.com> wrote: Hi Chad - Just sent over a new calendar invite for tomorrow afternoon. Chat then! On Wed, Nov 20, 2024 at 11:20 AM Christian Lum <christian.lum@verkada.com> wrote: All good, Chad! Making sure everyone is safe is definitely more important than hopping on the phone. Let me check with Dom and see if the below times work. On Wed, Nov 20, 2024 at 11:18 AM Pfarr, Chad <cpfarr@slocity.org> wrote: I apologize for missing this mornings meeting. I am available this afternoon from 12 till 1:30 and tomorrow from 1 till 3:30. Not sure if that works or we can try for something next week? From: Christian Lum <christian.lum@verkada.com> Sent: Wednesday, November 20, 2024 10:49 AM To: Pfarr, Chad <cpfarr@slocity.org> Cc: Virginia Ramsey <virginia@verkada.com>; Hugh Wilder <hugh.wilder@verkada.com> Subject: Re: StateTech Magazine and San Luis Obispo Hi Chad - We just hopped off the call, but Dom would love to reschedule! Let me know If you have any availability for the rest of this week or the week following. 1039 On Wed, Nov 20, 2024 at 10:39 AM Christian Lum <christian.lum@verkada.com> wrote: Hey Chad -- Now still a. good time to chat with StateTech? Me and Dom are on Zoom. Let me know if we should reschedule! On Mon, Nov 18, 2024 at 2:09 PM Christian Lum <christian.lum@verkada.com> wrote: Hi Chad, Circling back with a prep doc ahead of your conversation with Dominick on Wednesday. In the doc, you'll find an overview of the conversation, reporter details, and anticipated questions. Let me know if you want to chat through anything! Happy to hop on the phone/Zoom. Best, Christian Chad Pfarr_Dominick Sorrentino_StateTech_11/20/24 On Thu, Nov 14, 2024 at 9:37 AM Christian Lum <christian.lum@verkada.com> wrote: Hi Chad, Just heard back from Dominick. Wednesday the 20th at 10:30 - 11:00 AM PT works! I can send over a calendar invite. We'll put together a prep doc ahead of the interview so you have all the details. Looking forward to the discussion! 1040 Best, Christian On Thu, Nov 7, 2024 at 3:34 PM Christian Lum <christian.lum@verkada.com> wrote: Thanks, Chad. I'll let you know what Dominick says. On Thu, Nov 7, 2024 at 3:33 PM Pfarr, Chad <cpfarr@slocity.org> wrote: The 20th between 0900-1200, the 21st between 0700-0930 and 1-3:30. From: Christian Lum <christian.lum@verkada.com> Sent: Thursday, November 7, 2024 2:40 PM To: Pfarr, Chad <cpfarr@slocity.org> Cc: Virginia Ramsey <virginia@verkada.com>; Hugh Wilder <hugh.wilder@verkada.com> Subject: Re: StateTech Magazine and San Luis Obispo The week of the 18th works! If you could share a few available time slots before 3 PM PT, I’ll check with Dominick. He's based in DC so on Eastern time. On Thu, Nov 7, 2024 at 2:28 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Good to meet you Christian, My availability is severely limited this week and next week. Are you on a deadline or would the week of the 18th work? From: Christian Lum <christian.lum@verkada.com> Sent: Thursday, November 7, 2024 1:48 PM To: Pfarr, Chad <cpfarr@slocity.org> Cc: Virginia Ramsey <virginia@verkada.com>; Hugh Wilder <hugh.wilder@verkada.com> Subject: StateTech Magazine and San Luis Obispo 1041 This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. Hi Chad, Great to meet you! I'm on the comms team at Verkada. Believe Hugh mentioned this to you already, but we've been chatting with Dominick Sorrentino from StateTech Magazine, and he is interested in speaking with local government agencies about all the innovative approaches and tools they're using to secure their facilities/community. Your customer story immediately came to mind for this! Do you have time next week for a 30-minute interview with Dominick to discuss your Verkada use case? Feel free to send over some times that work best and I can coordinate with Dominick! Best, Christian -- Christian Lum Communications +1 (415) 990 4079 406 E 3rd Ave | San Mateo, CA 94401 Christian.Lum@verkada.com | verkada.com 1042 From:David Murguia <david.murguia@verkada.com> Sent:Monday, January 13, 2025 1:34 PM To:Mortensen, Eric Cc:Alex Zhou; Weston Reed; Pfarr, Chad; Jon Andersen Subject:RE: FW: Verkada whitelisted Hey Eric, You free to meet tomorrow at 3:45pm PST. Wanted to check in and see if there were any limitations or blockers not the technical side. Best, David Murguia On Wed, Jan 08, 2025 at 12:52 PM, Eric Mortensen <emortens@slocity.org> wrote: I’ve been out of office for a bit and can return to this topic next week if that works. I believe Chad will be out of leave for a bit, so this should prob only include myself and your tech side. Eric Mortensen IT Systems Engineer E emortensen@slocity.org T 805.781.7529 From: David Murguia <david.murguia@verkada.com> Sent: Monday, January 6, 2025 3:17 PM To: Alex Zhou <alex.zhou@verkada.com> Cc: Mortensen, Eric <emortens@slocity.org>; Weston Reed <weston.reed@verkada.com>; Pfarr, Chad <cpfarr@slocity.org>; Jon Andersen <jon.andersen@verkada.com> Subject: Re: FW: Verkada whitelisted Hi Chad and Eric, Are you free for a quick sync this week? We can do Wed or Thursday AM. 1099 From:Jacob Dickson <jacob.dickson@verkada.com> Sent:Friday, January 3, 2025 11:16 AM To:Pfarr, Chad Subject:Re: SLO Beta Units Thanks Lt. Chad, I'll chase up the org creation request and get back to you On Tue, Dec 31, 2024 at 7:38 AM Pfarr, Chad <cpfarr@slocity.org> wrote: Good morning Jacob, Yes, I got the equipment but still waiting for the govcloud account so I can claim the cameras. Org name can be Thanks, Chad From: Jacob Dickson <jacob.dickson@verkada.com> Sent: Monday, December 30, 2024 12:38 PM To: Pfarr, Chad <cpfarr@slocity.org> Subject: Re: SLO Beta Units Hi Lt, Chad, Just checking in to make sure you received the cameras as part of this? Also did you have a govcloud organization created yet? If not, please could you let me know what you'd like the org name to be? On Wed, Nov 27, 2024 at 6:58 PM Pfarr, Chad <cpfarr@slocity.org> wrote: Thanks. Have an awesome Thanksgiving!! 1100 Sent from my iPhone On Nov 27, 2024, at 2:08 PM, Jacob Dickson <jacob.dickson@verkada.com> wrote: Hi Lt. Chad, Thanks for sending this information across! I've submitted an order with our fulfilment team to send over the devices plus outdoor injectors & bridges. I'll reach back out once I have shipping information. On Wed, Nov 27, 2024 at 1:03 PM Pfarr, Chad <cpfarr@slocity.org> wrote: That would be great David, thanks. I do have a beta agreement on file. Can you send outdoor injectors and Bridges to go with them please? All of mine are deployed right now. You can send them to: Chad Pfarr San Luis Obispo Police Department 1042 Walnut St San Luis Obispo, Ca. 93401 1101 On Nov 27, 2024, at 11:33 AM, David Murguia <david.murguia@verkada.com> wrote: This message is from an External Source. Use caution when deciding to open attachments, click links, or respond. Hi Lt. Chad, Jacob on our product team here helps lead up our Beta program. He's going to help coordinate getting you a few of our FIPS devices on govcloud to test out LPR. Not sure if you already have a beta agreement in place with Verkada, if not then he can send that along as well. What's a good address to send a few bullet cameras to? What's a good email and short name for the org that you would like in this version of Verkada Command? Best, David Murguia -- Kindest regards, Jacob Dickson | Camera Product Team Verkada 406 E 3rd Ave, San Mateo, CA 94401 1102 -- Kindest regards, Jacob Dickson | Camera Product Team Verkada 406 E 3rd Ave, San Mateo, CA 94401 -- Kindest regards, Jacob Dickson | Camera Product Team Verkada 406 E 3rd Ave, San Mateo, CA 94401