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C I T Y O F SAN LUIS O B 1 S P 0
FROM: Derek Johnson, Community Development Director
Prepared By: Kim Murry, Long Range Planning Division t4,
SUBJECT: STATUS UPDATE REGARDING CONSULTANT SELECTION FOR
LAND USE AND CIRCULATION ELEMENTS UPDATE
RECOMMENDATION
Receive and file the status report.
DISCUSSION
Background
Update of the Land Use and Circulation Element was identified as an "Other Important Council
Objective" in the 2011 -2013 Financial Plan. While Council had identified the desirability of
updating the General Plan over the last several budget cycles, it wasn't until the Strategic Growth
Council awarded a grant that the effort was financially feasible. Council authorized staff to
advertise the Request for Proposal (RFP) for the General Plan update to solicit bids for the project
on September 20, 2011. The RFP mirrored the approved work scope from the Strategic Growth
Council grant and was expanded to include a description of several focus areas (such as the
possibility for a hospitality zone Downtown and the Neighborhood Definition project). As part of
that action, Council concurrently authorized the City Manager to enter into a contract with the
successful consultant team, provided the cost was within the budgeted amount of $1,180,000.
Process
Availability of the RFP was advertised through several channels. In addition to the typical
advertisement in the Tribune and posting on the City's web site, staff provided email notification of
RFP availability to over twenty consultants who had previously expressed interest along with email
notification to a consultant network group that distributes information to a wide group of
participants. A pre -bid conference was held on October 5, 2011 to respond to questions and clarify
expectations. Approximately 20 firms attended the pre -bid conference and information from the
conference was posted on the City's web site and emailed to attendees and interested consulting
firms.
Six proposals were received by the October 28`h deadline. The following is a summary of the team
proposals and associated costs.
LEAD FIRM
PMC
$1,036,218.00
Matrix Design Group
$1,177,444.00
Lisa Wise Consulting
$1,179,586.00
Dyett and Bhatia
$1,180,000.00
The Planning Center /DC &E
$1,180,064.00
Ho le- Ireland
$1,213,116.00
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Land Use and Circulation Elements — Consultant Selection Page 2
An internal cross - departmental team screened the proposals to determine which teams to invite to a
subsequent interview. After careful consideration of the written proposals, a cross departmental
team determined that four firms would be invited for interviews.
These teams were 1) Dyett & Bhatia, 2) Lisa Wise Consulting, 3) Matrix Design Group and 4)The
Planning Center /DC &E. The interview team included staff from Administration (both Economic
Development and Natural Resources), Community Development, Finance and IT, Public Works,
Utilities, SLOCOG, and a Planning Commissioner.
At the interview, each team was afforded an opportunity to highlight the proposed project approach
and team qualifications, and respond to questions. The intent of the questions was to look into team
dynamics and measure community fit. Each team was eventually rated on the following:
a. Understanding of the work required by the City.
b. Responsiveness, quality and clarity of the proposal.
C. Demonstrated competence and professional qualifications necessary for successfully
performing the work required by the City.
d. Recent team experience in successfully performing similar services.
C. Proposed approach in completing the work.
f. Background and experience of the specific individuals to be assigned to this project.
g. Effective use of grant and City General funds.
Each team was requested to provide references that included five current and five recently
completed projects. At the conclusion of the interviews, the City interview team discussed the
technical, public outreach and project management aspects of each team. Staff contacted references
for each team and gauged the consultants' performance; ability to manage sub - consultants; project
management skills; and to discuss both community and agency satisfaction with the team's
performance.
Recommendation
Based upon the interview team recommendation and response to references, staff is recommending
the City Manager sign a contract with Matrix Design Group. This consultant firm is based in
Sacramento and is paired with Mintier- Hamish for the planning and circulation policy development
work and two local firms - Oliveira and Sage - for the environmental review portion of the project.
This consultant team recognizes the importance of City residents to the update process and has
proposed a very robust public engagement strategy (Attachment 1). Staff is working with the
consultant team to finalize contract language and project scope details and will have a final contract
for City Manager signature at the time of the Council meeting.
FISCAL IMPACT
The City was successful in receiving $880,000 in grant funding from the Sustainable Communities
Planning Grant for updating the Land Use and Circulation Elements. Council approved an
additional $300,000 for environmental review (the grant cannot be used for this portion of the
project) and $67,500 for Public Works staff assistance due to workload constraints. The
recommended consultant team proposal falls within the $1,180,000 available from the grant and
General funds available for the work. No additional General Fund impacts are anticipated.
C4-2
Land Use and Circulation Elements — Consultant Selection
ALTERNATIVES
3
1. The Council could decide not to pursue the grant monies. This is not recommended as grant
opportunities for planning activities are rare and obtaining these grant funds would assist the
City in meeting a Council objective to update the Land Use and Circulation Elements.
2. The Council could direct staff to negotiate with a different consultant team. This is not
recommended as the grant timeline is aggressive and the recommendation from staff reflects
a full evaluation of team strengths and fit for the community.
ATTACHMENT
Excerpt from Consultant proposal: Public Engagement Strategy
Consultant Team's full proposal is available as a Council Reading file.
G: \CD- PLAN \1KMURRY\City Council Reports \Genetul Plan Update \ConsultantSelectionUpdate.doex
C4 -3
Land Use and Circulation Elements - Consultant Selection ATTACHMENT
have developed a comprehensive evaluation check list
to assist staff in their review.
The General Plan evaluation process will provide
insights on the existing General Plan clarity; linkages to
other plans; progress in achieving desired outcomes;
and whether goals, objectives, policies, and programs
should be carried forward, modified, or removed. The
Consultants will provide clear advice to City staff on
determining what can be influenced or regulated by the
General Plan; what is subject to the legal authority of
the City; and what is appropriate to address through the
General Plan.
TASK 1.C.1 GENERAL PLAN TASK FORCE MEETING
(MH/ MDG)
The Consultants and City staff will meet with the
General Plan Task Force (GPTF) to introduce the General
Plan Team. The Consultants will present an overview of
the process and deliverables, the schedule, the GPTF's
role and responsibilities, and how the community will be
engaged. The Consultants will also facilitate discussion
to gather input from the GPTF concerning the most
pressing issues they would like to see addressed by the
Update.
TASK 1.C.2 CITY COUNCIL /PLANNING COMMISSION
JOINT STUDY SESSION (MH/ MDG)
The Consultants and City staff will facilitate a joint study
session with the City Council and Planning Commission.
We also recommend inviting members from the City's
advisory bodies (e.g., Mass Transportation Commission,
Bicycle Advisory Committee, Parks and Recreation
Commission) and the GPTF to attend the study session
and learn about the Update. This study session will give
the City Council and Planning Commission and others in
attendance an opportunity to meet the Consultants.
At the Study Session the Consultants will present an
overview of the process and deliverables, the schedule,
the GPTF's role and responsibilities, and how the
community will be engaged. The Consultants will also
facilitate a discussion with the Council and
Commissioners to gather input on their objectives and
desires for the Update.
Page 3 -6
TASK i.D /1.E 615 DATABASE AND PROJECT BASE
MAPS (MDG /MH)
The Consultants will work with City staff to define and
format information for a Geographic Information
Systems (G15) database covering the Planning Area. If
the City is lacking certain information, the Consultants
will work with City staff, the County, and other agencies
and organizations to gather available data for the
Planning Area. The Consultants will work with City staff
to define an appropriate set of data, formats, and
metadata standards that will be used to support the
Update.
The Consultants will define and format maps for reports
and display presentation, including establishing a
uniform legend and title block for use on all maps
prepared as part of the planning documents.
During and at the conclusion of the Update, the
Consultants will provide the City with the GIS maps and
associated files developed during the Update process.
All CIS data and mapping prepared for the Update will
be developed consistent with City protocols and data
formats to ensure easy integration into the City's data
system.
TASK 1.F.1 ORGANIZE THE COMMUNITY OUTREACH
PROGRAM (FL)
The Consultants will work with City staff to organize the
community outreach program that will be used to
engage and involve the public and stakeholders in the
Update process. The Consultants will also use the
outreach program to inform individuals about different
ways the Update can help improve their overall quality
of life. The strategies and products that we believe
respond to the City's expectations for a robust and
successful community engagement program are
included after the following list:
• General Plan Update Brand
• General Plan Update Website
• Driving Traffic to the Website
• Website Interaction and Feedback- MindMixer
• General Plan Update Social Media Sites
■ E- blasts
■ Newsletters
■ Community Workshops
■ Pre - Workshop Publicity
■ Translation Services
San Luis Obispo General Plan Update Matrix I Mintier Harnish
A 1- m,
Land Use and Circulation Elements - Consultant Selection ATTACHMENT _
GENERAL PLAN UPDATE BRANDING
The Consultants will develop an
overall brand for the General Plan
20
Update. This will be carried through
Lall materials, the project website, and
-40 presentations in an effort to build
enthusiasm about the Update and
ensure that this effort is distinct in the minds of the
public and stakeholders. The City will be given several
options to choose from and will be have final approval
of the overall theme.
GENERAL PLAN UPDATE WEBSITE
The Consultants will create and host a General Plan
Update website, www.SLO204o.cam. (The Consultants
have already secured the domain name for this site as
well as www.51-0203o.com). The site will link directly to
the City's website and will include all of the following
information:
• Project information and overview and purpose
of the General Plan Elements and PEIR
• Listing of all meetings
■ All presentations and materials produced for
public meetings and workshops
• Fact sheets regarding the different phases of
Update process
• Ali drafts and materials produced for the
Elements and the EIR
• Library with all relevant documents
• Links to the Update's social media sites
The Consultants will conduct regular updates of the
information on the website (e.g., meeting /workshop
dates and locations ). The Consultants will provide all
draft and final documents in Adobe PDF format in
conjunction with an HTML page designed to provide
access to the referenced PDF documents. The
Consultants will provide training to the City's
information technology staff to enable a smooth
transition to maintain upkeep of the Update website
once the General Plan has been adopted.
DRIVE TRAFFIC TO THE WEBSITE
Creating the website is easy - getting people to visit and
engage there is more challenging. Our team has a
unique approach that has proven to be successful in
other communities including the City of Chico and Napa
County. We use a proprietary list of high propensity
Matrix I Mintier Harnish
voter emails to drive traffic to the site. We already have
over 5,700 individual addresses for San Luis Obispo
residents who have "opted in" to get information
about their local community and government. We will
use this list over the course of the Update effort and
build upon it. Anyone who wishes to "opt out" will be
removed from the list. The email database will be
merged with the City's stakeholder lists and expanded
during the course of the outreach effort. Over the
course of the project this list will be used to:
• Promote upcoming meetings and community
input opportunities
• Announce new documents and reports
• Provide information regarding the Update
process and deliverables
• Conduct topic - specific surveys
• Encourage participation in MindMixer
How mindn*er Works
U I11 ew RJ
O 40 9 G Comma Sao$ Q
LET THE IDEAS BEGIN!
4 OPEN slisftwtoN
3
it
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aCLW.n r, y
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San Luis Obispo General Plan Update
WEBSITE INTERACTION
AND FEEDBACK -
MINDMIXER
MindMixer is a state- of -the-
art interactive "Town Hall"
that allows users to weigh
in on a variety of topics of
interest as part of the
General Plan Update.
We propose to use this in
two stages; the first during
the initial phases of
outreach to gauge opinions
on various topics including
land use, parks, circulation,
neighborhood preservation
and proposed alternatives
and identify community
issues, opportunities, and
expectations for the
future.
Page 3 -7
C4 -5
Land Use and Circulation Elements — Consultant Selection ATTACHMENT
We will use it a second time during the Alternatives
phase to gather input and preferences on the
community's preferred future and features of the City
they would like to see preserved, enhanced, or changed.
Yg1Ylk IX.LYASMDA6YDUAlDFAS The MindMixer interactive
A :�k t A webpage will be part of
a y ,0 the project website
produced by the
Consultants.
SE
It
11k Al:Z-a 4;1116t 10A"
GENERAL PLAN UPDATE SOCIAL MEDIA
Today's successful outreach programs must include a
social media component. Our team
has a proven track record in
i8lt i'L4 managing social media
campaigns that deliver
constructive results and
4trtenescec minimize opportunities for
"hijacking" blogs. The trick is
!►,^�, + to keep it relevant, brief and
simple — encourage
participation by allowing people to
comment on topics that are important to them,
discourage antagonistic and/or inflammatory discourse.
Our team will promote meetings, issues and
opportunities for engagement via a variety of social
media channels including:
• Facebook
• Google+
IN Foursquare
■ Twitter
E- BLASTS
The Consultants will design a unique a -Blast (i.e., email)
template for the Update. Using the template, the
Consultants will Issue regular e- Blasts updates to keep
residents and stakeholders current on the process,
maintain interest in draft documents, and create a
greater support -base. E- Blasts will be used to provide
updates on new content on the website and social
networking sites, solicit feedback on draft documents,
and encourage participation in the process.
NEWSLETTERS
The Consultants will prepare a series of newsletters that
coincide with the Community Workshops. The
Page 3 -8
Newsletters will summarize milestone documents and
generate excitement and interest in the process and
upcoming workshops and meetings. Some newsletters
may also provide community members with an
opportunity to provide feedback on a given Phase topic
(e.g., newsletter survey). In order to maximize public
input while conserving the City's fiscal resources, each
newsletter will be prepared and published at key points
in the process and used to promote various options for
participation. Our budget includes design, layout,
content, z -color printing, mail list, and postage.
COMMUNITY
WORKSHOPS se _
We have identified
specific tasks for _=
community workshops at
key n the
Y oint points P P
Update process. For all
workshops, the
Consultants will prepare agendas, educational/ exercise
materials, refreshments and public input summaries.
Following each workshop, we will prepare a workshop
summary for distribution and posting on the General
Plan Update website.
PRE - WORKSHOP PUBLICITY
The Consultants will conduct
Axa pre - workshop publicity
efforts to provide an
x�
overview of the overall
Q
planning process, notify the
community of key milestones
in the General Plan Update,
W, promote upcoming
} workshops and drive traffic
to the website to encourage
active participation by the public. The following efforts
will be repeated in the six to eight weeks leading up to
each community workshop:
Media Relations — Distribution of news releases
promoting General Plan process, milestones,
and workshops and editorial boards to educate
journalists about the planning process. We
need accurate coverage that sets realistic
expectations for what the Update does and
does NOT do. our media list includes but is not
limited to:
San Luis Obispo General Plan Update Matrix I Mintier Harnish
C4 -6
Land Use and Circulation Elements - Consultant Selection ATTACHMENT
• Television /Cable (KSBY, KCOY, KEYT,
Charter)
• Radio (KVEC, KYNS, KSLY, KCBX etc.)
• Local television and radio talk shows
• Newspapers /Magazines (Tribune, New
Times, Journal Plus, Mustang)
• Online (Topix, SLOUnk)
• Spanish Language (KPMR -TV Univision,
KLUN Radio, KLMM Radio)
• E Blasts to Email Database
(5,700 +)
• Posters Promoting Meetings
• Newsletters
• Fact Sheets
• Partnerships with Local
Schools
• Development of These first
programs
encoura in outh graders made
g g y
participation and their own
projects "downtown"
• Outreach to Cal master plan and
PolyjCuesta College came up with all
• Promotion at SLO the land uses
Thursday Night Farmer's they thought they
Markets (2 weeks) would need as
o Our staff will attend adults!
the market and
provide information about the General
Plan Element Update, opportunities for
one-on -one intercept interviews and
promotion of upcoming meetings and
engagement opportunities.
• Presentations at community organizations,
including, but not limited to: :
o San Luis Obispo Chamber of Commerce
• San Luis Obispo Downtown Association
• Rotary, Kiwanis, Lions and other service
clubs
• Parent Teacher Associations
• Mission San Luis Obispo
• San Luis Obispo Bicycle Club
• San Luis Obispo Newcomers Club
• America Association of University
Women
San Luis Obispo
• Central Coast Commission for Senior
Citizens
• Economic Vitality Corporation
• Gay and Lesbian Alliance of the Central
Coast
o Latino Outreach Council
Public Service Announcements
• We will produce PSAs encouraging
participation via workshops or the web.
• PAS will be shown on prior to every
movie on all ii screens at the Freemont
and Downtown Centre Cinemas. The
fifteen second spots will yield 40,000
monthly impressions, go% of which are
estimated to be San Luis Obispo
residents according to the theaters'
owner.
• We will provide digital copies of the PSAs
to local broadcast, radio and cable
channels and try to secure free
placement. We have been successful in
this effort in previous outreach
campaigns.
TRANSLATION SERVICES
The Consultants will provide translation services for the
project. Two types of translation services can be
provided: verbal translation and translation of written
materials. We will work with City staff to confirm
languages that need translation. We will work with City
staff to identify which documents and materials will be
translated during the process. Translating written
materials can be costly. We have found that it is more
effective to translate outreach and summary materials
rather than full documents.
For verbal translation services, we have found that
individuals are more comfortable participating in the
planning process when a local community group or
organization is involved. We will also work with City
staff to identify community groups or organizations that
can assist with translation efforts. We have successfully
teamed with local groupslorganizations to engage non -
English speakers and make them a part of the process.
We have also found that this approach can save costs.
TASK 1.G NEWSLETTER #x: GENERAL PLAN UPDATE
OVERVIEW (FL /MDG)
The Consultants, with City staff input and review, will
prepare a newsletter that describes what a general plan
is, how and why it is being updated, the project
schedule, and how the public can participate. The
newsletter will be used as an educational tool and to
promote Community Workshop #t and the overall
project. The newsletter will also include a list of key
questions and considerations for community members
Matrix I Mintler Harnish San Luis Obispo General Plan Update
Page 3-9
C4 -7