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10-14-2026 TBID Agenda Packet
Tourism Business Improvement District Board AGENDA Wednesday, October 14, 2026, 10:00 a.m. Council Hearing Room, 990 Palm Street, San Luis Obispo The Tourism Business Improvement District Board holds in-person meetings. Zoom participation will not be supported at this time. Attendees of City Council or Advisory Body meetings are eligible to receive one hour of complimentary parking; restrictions apply, visit Parking for Public Meetings for more details. INSTRUCTIONS FOR PUBLIC COMMENT: Public Comment prior to the meeting (must be received 3 hours in advance of the meeting): Mail - Delivered by the U.S. Postal Service. Address letters to the City Clerk's Office at 990 Palm Street, San Luis Obispo, California, 93401. Email - Submit Public Comments via email to advisorybodies@slocity.org. In the body of your email, please include the date of the meeting and the item number (if applicable). Emails will not be read aloud during the meeting. Voicemail - Call (805) 781-7164 and leave a voicemail. Please state and spell your name, the agenda item number you are calling about, and leave your comment. Verbal comments must be limited to 3 minutes. Voicemails will not be played during the meeting. *All correspondence will be archived and distributed to members, however, submissions received after the deadline may not be processed until the following day. Public Comment during the meeting: Meetings are held in-person. To provide public comment during the meeting, you must be present at the meeting location. Electronic Visual Aid Presentation. To conform with the City's Network Access and Use Policy, Chapter 1.3.8 of the Council Policies & Procedures Manual, members of the public who desire to utilize electronic visual aids to supplement their oral presentation must provide display-ready material to the City Clerk by 12:00 p.m. on the day before the meeting. Contact the City Clerk's Office at cityclerk@slocity.org or (805) 781-7114. Pages 1.CALL TO ORDER Chair Pearce will call the Regular Meeting of the Tourism Business Improvement District Board to order. 2.PUBLIC COMMENT FOR ITEMS NOT ON THE AGENDA At this time, people may address the Committee about items not on the agenda. Comments are limited to three minutes per person. Items raised at this time are generally referred to staff and, if action by the Committee is necessary, may be scheduled for a future meeting. 3.APPOINTMENT - OATH OF OFFICE Carolina Ertani, appointed by the City Council on October 6, 2026 will take the oath of office to serve on the TBID Board. 4.BOARD INTRODUCTIONS Board, staff and contractors will introduce themselves. 5.CONSENT 5.a MINUTES OF TBID REGULAR MEETING ON SEPTEMBER 9 5 5.b SMITH TRAVEL REPORT (STR)11 5.c TRANSIENT OCCUPANCY TAX (TOT) REPORT 13 5.d SLO CHAMBER PUBLIC RELATIONS MONTHLY REPORT 15 5.e SLO CHAMBER GUEST SERVICES MONTHLY REPORT 19 5.f NOBLE STUDIOS & UNIQUELY DRIVEN MARKETING MONTHLY REPORT 23 5.g BADGER BRANDING ORGANIC SOCIAL REPORT 29 6.PRESENTATIONS 6.a PUBLIC RELATIONS QUARTER REPORT (15 MIN) Representatives from the SLO Chamber and Uniquely Driven will present the first quarter report on the Public Relations contract activities with the SLO TBID. 6.b CONTENT MARKETING QUARTER REPORT (15 MIN) Representatives from the Badger Branding will present the first quarter report for the content marketing support and organic social media activities with the SLO TBID. 6.c SPRING & SUMMER MEDIA INJECTION REPORT (15 MIN) Representatives from Noble Studios will present the results from the spring and summer media injection. 6.d JULY 3 FESTIVAL RECAP (20 MIN)39 Staff, contractors and partners will present the recap for the TBID sponsored July 3 Concerts in the Plaza Festival. 7.BUSINESS ITEMS 7.a FY 2025-26 ROLLOVER (10 MIN) Representatives from Noble Studios will present the available funds for rollover from FY 2025-26 for the Board's consideration and approval. 7.b MEASUREMENT MODEL UPDATE (10 MIN) Representatives from Noble Studios will present an update to the Measurement Model, including recommended KPIs for the Board's review and approval. 7.c SLO CAL BOARD APPOINTMENT (5 MIN) The TBID Board will consider appointing a member to the open seat on Visit SLO CAL's Board of Directors. 8.TBID LIAISON REPORTS & COMMUNICATION 8.a HOTELIER UPDATE 8.b MARKETING COMMITTEE UPDATE 8.c MANAGEMENT COMMITTEE UPDATE 8.d PCC UPDATE 8.e VISIT SLO CAL UPDATE 8.f TOURISM PROGRAM UPDATE 9.ADJOURNMENT The next Regular Meeting of the Tourism Business Improvement District Board is scheduled for November 11, 2026 at 10:00 a.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo. LISTENING ASSISTIVE DEVICES are available -- see the Clerk The City of San Luis Obispo wishes to make all of its public meetings accessible to the public. Upon request, this agenda will be made available in appropriate alternative formats to persons with disabilities. Any person with a disability who requires a modification or accommodation in order to participate in a meeting should direct such request to the City Clerk’s Office at (805) 781-7114 at least 48 hours before the meeting, if possible. Telecommunications Device for the Deaf (805) 781-7410. Agenda related writings or documents provided to the Tourism Business Improvement District Board are available for public inspection on the City’s website, under the Public Meeting Agendas web page: https://www.slocity.org/government/mayor-and-city-council/agendas-and- minutes. Meeting video recordings can be found on the City’s website: http://opengov.slocity.org/WebLink/Browse.aspx?id=61016&dbid=0&repo=CityCl erk 1 Tourism Business Improvement District Board Minutes September 9, 2026, 10:00 a.m. Council Hearing Room, 990 Palm Street, San Luis Obispo TBID Board Present: Member Mark Eads, Member Christopher Morgan, Member Prashant Patel, Member Dante Specchierla, Vice Chair Lori Keller, Chair Clint Pearce City Staff Present: Tourism & Community Promotions Manager Jacqui Clark- Charlesworth _____________________________________________________________________ 1. CALL TO ORDER A Regular Meeting of the San Luis Obispo Tourism Business Improvement District Board was called to order on September 9, 2026 at 10:03 a.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo, by Chair Pearce. 2. PUBLIC COMMENT FOR ITEMS NOT ON THE AGENDA Public Comment: None --End of Public Comment-- 3. CONSENT Motion By Member Eads Second By Member Patel To approve Consent Items 3a. to 3g Ayes (6): Member Eads, Member Morgan, Member Patel, Member Specchierla, Vice Chair Keller, and Chair Pearce CARRIED (6 to 0) 3.a MINUTES OF TBID REGULAR MEETING ON AUGUST 12 3.b SMITH TRAVEL REPORT (STR) 3.c TRANSIENT OCCUPANCY TAX (TOT) REPORT 3.d SLO CHAMBER PUBLIC RELATIONS MONTHLY REPORT Page 5 of 79 2 3.e SLO CHAMBER GUEST SERVICES MONTHLY REPORT 3.f NOBLE STUDIOS & UNIQUELY DRIVEN MARKETING MONTHLY REPORT 3.g BADGER BRANDING ORGANIC SOCIAL REPORT 4. BUSINESS ITEMS 4.a KEY PERFORMANCE INDICATOR BASELINES & REPORTING (15 MIN) Danni Winter from Noble Studios presented the report and responded to inquiries. Public Comment: None --End of Public Comment-- To approve the recommended update to the Noble Studios KPI framework in FY 2026-27. Motion By Vice Chair Keller Second By Member Morgan Ayes (6): Member Eads, Member Morgan, Member Patel, Member Specchierla, Vice Chair Keller, and Chair Pearce CARRIED (6 to 0) 4.b META VERIFICATION PROPOSAL (10 MIN) Tourism & Community Promotions Manager Jacqui Clark-Charlesworth presented the staff report and responded to inquiries. Public Comment: None --End of Public Comment-- To approve the proposal for social media verification status, investing at the Plus Level for $49.99/ month with an annual commitment, as recommended by Management Committee. The annual cost to TBID is $600 and will be paid out of their contingency fund. Motion By Member Specchierla Second By Member Patel Page 6 of 79 3 Ayes (6): Member Eads, Member Morgan, Member Patel, Member Specchierla, Vice Chair Keller, and Chair Pearce CARRIED (6 to 0) 4.c VISIT SLO CAL MEDIA MISSION CO-OP (10 MIN) Tourism & Community Promotions Manager Jacqui Clark-Charlesworth presented the staff report and responded to inquiries. Public Comment: None --End of Public Comment-- To approve the recommendation to participate in a co-op with Visit SLO CAL for a media event in San Francisco in Fall or Winter 2026, as recommended by Marketing Committee. Projected expenses are $3,184 and will be paid for out of TBID’s Tradeshow line item. Motion By Member Eads Second By Vice Chair Keller Ayes (6): Member Eads, Member Morgan, Member Patel, Member Specchierla, Vice Chair Keller, and Chair Pearce CARRIED (6 to 0) 4.d TBID PARTNER RECEPTION (10 MIN) Tourism & Community Promotions Manager Jacqui Clark-Charlesworth presented the staff report and responded to inquiries. Public Comment: None --End of Public Comment-- To approve the recommendation for the first member reception of the FY on October 28, up to $3,500 from the TBID’s Tourism Program Expenses line item, as recommended by Management Committee. Motion By Member Morgan Second By Member Specchierla Page 7 of 79 4 Ayes (6): Member Eads, Member Morgan, Member Patel, Member Specchierla, Vice Chair Keller, and Chair Pearce CARRIED (6 to 0) 4.e FY 25-26 TBID ANNUAL REPORT APPROVAL (15 MIN) Gabbi Hall and Cathy Davis from Noble Studios presented the report and responded to inquiries. Public Comment: None --End of Public Comment-- To approve the draft FY 2025-26 TBID Annual Report as recommended by Management Committee to be presented to City Council on October 6, 2026. Motion By Member Eads Second By Member Specchierla Ayes (6): Member Eads, Member Morgan, Member Patel, Member Specchierla, Vice Chair Keller, and Chair Pearce CARRIED (6 to 0) 4.f FY 25-26 TBID ANNUAL REPORT HIGHLIGHT VIDEO (10 MIN) Gabbi Hall and Cathy Davis from Noble Studios presented the report and responded to inquiries. Public Comment: None --End of Public Comment-- Action: No action taken on this item. 5. TBID LIAISON REPORTS & COMMUNICATION 5.a HOTELIER UPDATE Members shared their observations from the past month regarding occupancy and bookings. 5.b MARKETING COMMITTEE UPDATE Page 8 of 79 5 Reported on during the meeting. 5.c MANAGEMENT COMMITTEE UPDATE Reported on during the meeting. 5.d PCC UPDATE August’s meeting was cancelled, however Tourism & Community Promotions Manager Jacqui Clark-Charlesworth provided a brief update on current PCC programming. 5.e VISIT SLO CAL UPDATE Chair Pearce provided a brief update on Visit SLO CAL activities. 5.f TOURISM PROGRAM UPDATE Tourism & Community Promotions Manager Jacqui Clark-Charlesworth provided an update on the tourism program. 6. ADJOURNMENT The meeting was adjourned at 11:06 a.m. The next Regular Meeting of the Tourism Business Improvement District Board is scheduled for October 14 at 10:00 a.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo. _________________________ APPROVED BY TOURISM BUSINESS IMPROVEMENT DISTRICT BOARD: XX/XX/202X Page 9 of 79 Page 10 of 79 SEPTEMBER 2026 WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total California 65.20 76.06 68.30 183.96 204.21 190.40 119.94 155.33 130.05 -4.79 2.01 -2.73 -3.59 3.60 -1.21 -8.21 5.68 -3.90 City of Paso Robles 68.71 84.00 73.08 182.48 265.67 209.80 125.39 223.17 153.33 -2.18 6.22 0.43 7.86 -3.11 3.97 5.51 2.92 4.42 City of Pismo Beach 68.69 82.32 72.59 248.36 316.35 270.39 170.61 260.42 196.27 -1.84 -4.24 -2.63 14.28 -3.60 6.52 12.18 -7.69 3.72 City of San Luis Obispo 68.64 85.03 73.32 166.20 226.68 186.24 114.07 192.74 136.55 -3.14 6.05 -0.28 -15.86 -17.05 -15.78 -18.51 -12.03 -16.02 City of Morro Bay 66.66 81.83 70.99 152.31 211.33 171.75 101.53 172.92 121.93 5.99 6.69 6.22 13.81 5.39 10.31 20.62 12.45 17.17 WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total California 76.09 82.90 78.03 230.56 217.58 226.62 175.43 180.38 176.84 3.52 4.52 3.82 8.91 7.95 8.62 12.75 12.83 12.77 City of Paso Robles 73.94 88.80 78.18 173.32 296.36 213.25 128.15 263.16 166.72 11.41 8.96 10.60 2.29 5.51 3.45 13.96 14.97 14.41 City of Pismo Beach 66.89 84.25 71.85 228.75 329.20 262.40 153.02 277.36 188.54 1.72 2.68 2.04 10.76 6.22 8.91 12.67 9.07 11.13 City of San Luis Obispo 76.26 89.76 80.12 172.23 256.43 199.18 131.35 230.18 159.59 10.61 12.21 11.12 3.56 22.57 10.72 14.55 37.53 23.03 City of Morro Bay 68.41 84.57 73.02 139.61 217.32 165.32 95.50 183.79 120.72 7.36 8.10 7.60 8.60 13.48 10.74 16.59 22.67 19.16 WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total California 73.16 83.34 76.07 201.15 221.85 207.63 147.16 184.90 157.94 10.67 6.93 9.47 12.19 10.15 11.40 24.15 17.78 21.95 City of Paso Robles 68.27 88.09 73.93 176.14 309.97 221.70 120.25 273.04 163.90 7.20 11.21 8.53 5.22 9.11 7.53 12.80 12.80 16.71 City of Pismo Beach 66.21 84.21 71.35 222.49 329.80 258.67 147.32 277.71 184.58 5.20 4.10 4.83 9.35 8.74 8.98 15.04 15.04 14.24 City of San Luis Obispo 74.71 88.36 78.61 166.20 257.36 195.48 124.17 227.39 153.66 15.08 9.46 13.22 10.84 17.62 13.11 27.55 27.55 28.05 City of Morro Bay 63.21 83.55 69.02 140.37 229.31 171.13 88.73 191.59 118.12 0.79 3.34 1.66 11.48 7.95 10.16 12.37 12.37 11.99 WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total WD WE Total California 69.45 83.31 73.41 203.26 224.27 210.07 141.16 186.84 154.22 8.12 6.03 7.44 11.71 9.63 10.93 20.79 16.24 19.18 City of Paso Robles 64.95 86.60 71.14 170.71 304.85 217.37 110.88 264.01 154.63 24.61 6.83 17.79 4.18 1.30 0.43 29.82 8.22 18.30 City of Pismo Beach 64.73 90.26 72.03 215.79 352.06 264.58 139.69 317.79 190.57 6.43 4.25 5.64 7.94 15.40 11.13 14.88 20.30 17.40 City of San Luis Obispo 68.70 92.69 75.55 172.36 319.70 224.01 118.41 296.34 169.25 9.21 10.82 9.77 15.81 36.21 25.39 26.47 50.95 37.64 City of Morro Bay 59.57 89.59 68.15 137.66 228.68 171.85 82.01 204.88 117.11 0.39 9.97 3.79 9.47 19.19 15.19 9.89 31.08 19.55 RevPar Occupancy (%)ADR RevPar ADR RevPar Occupancy (%)ADR Current Week Totals Percent Change Occupancy (%)ADR RevPar Occupancy (%)ADR RevPar Current Week Totals Percent Change Occupancy (%)ADR For the Week of September 27, 2026 to October 03, 2026 For the Week of September 20, 2026 to September 26, 2026 For the Week of September 13, 2026 to September 19, 2026 For the Week of September 06, 2026 to September 12, 2026 RevPar Current Week Totals Percent Change Occupancy (%)ADR RevPar Occupancy (%)ADR RevPar Current Week Totals Percent Change Occupancy (%) Page 11 of 79 Page 12 of 79 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2023-24 2024-25 2025-26 2026-2027 Change +/- to previous FY July 508,195$ 541,806$ 591,184$ 636,778$ 699,845$ 761,346$ 844,845$ 877,391$ 861,241$ 884,317$ 913,019$ 530,064$ 1,214,080$ 1,297,863$ 1,245,883$ 1,296,972$ 1,310,543$ 1,438,898$ 9.79% August 511,564$ 542,194$ 574,395$ 623,655$ 674,244$ 732,271$ 774,501$ 765,232$ 728,932$ 775,513$ 826,465$ 623,523$ 992,620$ 1,057,478$ 1,037,434$ 1,118,215$ 1,174,918$ 1,276,832$ 8.67% September 400,023$ 437,543$ 490,524$ 508,583$ 505,954$ 557,002$ 643,127$ 650,117$ 693,704$ 682,810$ 720,414$ 660,405$ 965,595$ 1,039,589$ 1,024,869$ 935,689$ 952,359$ October 414,870$ 442,586$ 437,805$ 469,977$ 509,435$ 594,032$ 642,221$ 628,049$ 601,208$ 650,101$ 711,393$ 632,733$ 889,485$ 993,400$ 986,681$ 921,418$ 1,083,144$ November 280,913$ 330,924$ 347,437$ 359,163$ 425,769$ 475,360$ 468,016$ 497,162$ 513,487$ 556,885$ 593,403$ 422,488$ 722,487$ 770,599$ 757,010$ 825,128$ 845,440$ December 246,684$ 274,417$ 314,784$ 319,451$ 355,315$ 391,132$ 429,600$ 434,836$ 473,701$ 488,296$ 488,757$ 236,391$ 638,253$ 628,735$ 628,260$ 637,018$ 690,460$ January 230,279$ 256,351$ 276,165$ 302,153$ 331,853$ 400,239$ 387,304$ 396,559$ 415,690$ 465,547$ 520,813$ 302,621$ 557,369$ 554,408$ 621,595$ 696,606$ 732,270$ February 273,373$ 302,246$ 323,359$ 344,160$ 366,980$ 431,510$ 466,915$ 439,735$ 503,451$ 524,327$ 596,021$ 426,144$ 716,045$ 735,450$ 687,480$ 745,586$ 844,531$ March 326,099$ 333,783$ 392,266$ 426,879$ 448,103$ 520,795$ 559,235$ 549,642$ 577,285$ 602,781$ 268,458$ 614,973$ 820,473$ 807,997$ 850,274$ 806,319$ 944,391$ April 423,158$ 451,133$ 475,913$ 486,850$ 564,617$ 610,894$ 609,439$ 708,724$ 641,919$ 741,364$ 69,184$ 742,477$ 1,068,408$ 1,056,663$ 1,025,966$ 1,034,160$ 1,160,966$ May 372,997$ 433,874$ 447,116$ 489,862$ 546,916$ 601,614$ 598,093$ 645,114$ 630,820$ 665,603$ 174,982$ 760,006$ 919,831$ 910,508$ 989,619$ 1,025,327$ 1,121,466$ June 490,326$ 512,543$ 578,234$ 610,948$ 630,729$ 727,028$ 731,038$ 765,362$ 796,899$ 835,727$ 409,945$ 973,975$ 1,100,000$ 1,160,330$ 1,201,226$ 1,317,578$ 1,420,045$ Total/Average 4,478,481$ 4,859,400$ 5,249,181$ 5,578,460$ 6,059,758$ 6,803,224$ 7,154,334$ 7,357,923$ 7,438,338$ 7,873,272$ 6,292,853$ 6,925,799$ 10,604,646$ 11,013,020$ 11,056,297$ 11,360,016$ 12,280,533$ 2,715,730$ 2025-26 2026-27 Change +/-2025-26 2026-27 Change +/-2025-26 2026-27 Change +/- July 81.5 84.5 3.7%203.65$ 213.08$ 4.6%166.06$ 179.95$ 8.4% August 78.4 77.7 -0.9%195.11$ 211.38$ 8.3%152.98$ 164.24$ 7.4% September 68.6 186.68$ 128.14$ October 71.7 188.88$ 135.46$ November 64.9 171.69$ 111.36$ December 60.1 147.73$ 88.76$ January 61.7 145.77$ 90.01$ February 70.7 167.18$ 118.23$ March 72.5 162.88$ 118.12$ April 76.7 195.07$ 149.63$ May 71.5 192.74$ 137.79$ June 78.6 227.69$ 179.06$ Total/Average 71.41 182.09$ 131.30$ Updated: 10/8/2026 Occupancy (%)ADR RevPAR*Figures from Smith Travel Research Report TOT Comparison Page 13 of 79 Page 14 of 79 Public RelationsReport Report to the City of San Luis Obispo – TBID & PCC Prepared by Rachel Lackmann September 2026 SLO Chamber of Commerce | September 2026 Page 15 of 79 Media Hosting Responsive Leads & Partnerships Coordinated lodging for four representatives from Visit California’s India office in October India Today, Vogue, Mint Lounge, Condé Nast, Robb Report India, ELLE India In collaboration with Visit SLO CAL & Visit California Gave last-minute midweek recommendations to Mark Anderson of Edible Monterey, as he was travelling through the area Hosted freelance journalist Esther Tseng Food & Wine, Condé Nast Traveler, LA Times, National Geographic, Bon Appétit, Westways, Saveur Food and wine-focused Highlights: Hotel SLO, EDNA, Farmers’ Market (Breda booth visit!), idola wine September 16-19 Hosted freelance journalist Adam Robb The New York Times, Time, Wall Street Journal, Condé Nast Traveler, GQ, Garage, Food & Wine Distillery/cocktail/food-focused Highlights: Petit Soleil, Condesa, Rod & Hammer, Green Bottle September 25-28 Reviewed Central Coast Tourism Council’s September and October calendars Sent updated photos of SLO Coast Wine; shared opportunities to include SLO Halloween and fall events; shared context for Motel Inn history post Submitted new business leads to Visit California: EDNA, Green Bottle, Frankie’s on Garden Submitted story pitches to Visit California in response to content calls: Corazon Cafe & Hola SLO are the Heart of SLO Family-Friendly Farm & Fun this Halloween in SLO SLO Chamber of Commerce | September 2026 Page 16 of 79 FISCAL YEAR-TO-DATE TOTALS: Placements: 39 Potential Monthly Readers (UVPM): 588,579,665 3 PUBLICATION STORY/PIECE NOTES POTENTIAL MONTHLY READERS (UVPM) PROACTIVE / PITCHED & HOSTED BY US LA Parent Things to Do in San Luis Obispo With Kids: A Family Guide Hosted writer Lagaya Malones 35,765 MEDIA MONITORING / DISCOVERED Yahoo Life These 5 new SLO County restaurants and businesses opened in August Syndicate from the SLO Tribune 379,895,392 AOL I’m a California Native, and This Is the Road Trip I Keep Coming Back to for Food, Wine, and Scenic Views - AOL Syndicate from Travel + Leisure 24,510,125 Travel + Leisure Best California Road Trip for Food and Views, According to a Local 9,798,816 Yahoo Creators The Madonna Inn Is America's Kitschiest Hotel. Dolly Parton Had a Booth There. Coverage following the passing of Dolly Parton and her longtime ties to SLO 2,421,138 Yahoo News Malaysia I’m a California Native, and This Is the Road Trip I Keep Coming Back to for Food, Wine, and Scenic Views - Yahoo News Malaysia Syndicate from Travel + Leisure 427,653 Ever After in the Woods Dolly Parton Kept Coming Back To This California Steakhouse For The Same Dish Coverage following the passing of Dolly Parton and her longtime ties to SLO 297,057 SLO Tribune New SLO County businesses opening in August 2026 | San Luis Obispo Tribune 252,322 KSBY Labor Day weekend on the Central Coast: 6 fun things to do 289,680 Wine Business Monthly Courtyard by Marriott San Luis Obispo Launches "Fuel Up & Go SLO" -- A New California Central Coast Road Trip 95,208 Local News Matters Check out landmarks, nice beaches, wildlife along San Luis Obispo County coast - Local News Matters 79,223 Mommy Travels 15 Fun Girlfriend Getaways in the United States - Mommy Travels 8,171 SEPTEMBER TOTALS 418,110,550 Media Features SLO Chamber of Commerce | September 2026 Page 17 of 79 Page 18 of 79 Guest ServicesReport Report to the City of San Luis Obispo – TBID & PCC Prepared by Brianna Harris September 2026 SLO Chamber of Commerce | September 2026 Page 19 of 79 SLO Chamber of Commerce | September 2026 DEMOGRAPHIC SNAPSHOT International Travelers Asia 13% Europe 38% Middle East 0% Australia/NZ 0% UK 37% North America 0% Central America 2% South America 8% Africa 2% Domestic Travelers West Coast 6% Southwest 19% Midwest 34% South 18% East Coast 23% California Travelers Northern CA 27% Central Coast 38% Central Valley 4% Desert 1% Southern CA 30% VISITOR INTERACTION Sept. 2025 Aug. 2026 Sept. 2026 Walk-Ins 4,368 4,010 3,554 Total Phone Calls 139 106 99 877-SLO-TOWN 23 31 26 Email & Digital 1,675 1,129 1,694 HOTEL REFERRALS Sept. 2025 Aug. 2026 Sept. 2026 Referrals 64 38 32 VISITOR TRAVEL MODES Plane Car Train Sept. 2026 29%62%8% INFORMATION REQUESTS Sept. 2025 Aug. 2026 Sept. 2026 Visit California 4 0 18 Organic Inquiry N/A 5 4 PRINTED MATERIALS SHARED Sept. 2026 FYTD Visitor Guide 67 202 Downtown Map 104 329 EVENTS SHARED Sept. 2026 YTD VisitSLO.com 51 395 Page 20 of 79 Guest Quote of the Month Other Highlights Farmers’ Market “We love coming back here not just for the warm weather but for the warm people. ” SLO Chamber of Commerce | September 2026 A couple from Vermont that came in to let us know that San Luis Obispo has become their favorite getaway place with the friendliest people. They are planning to have a month-long visit next time so we were able to recommend some places to stay and our event calendar as a resource to create their itinerary around. The Visitor Center attended their final Farmers’ Market for this calendar year on September 3rd. We have enjoyed being able to welcome our out- of-town visitors as well as local guests and helping them explore SLO after the market ends. Hotel Visits This month I visited all of our hotel properties to connect and learn from the staff as well as distribute our brochures, maps, guides, and CACP promotional materials. Pictured here is Quality Suites’ Fall beverage car t. Page 21 of 79 Page 22 of 79 Monthly Activity Report Visit San Luis Obispo | September 2026 At-a-Glance Highlights ● Total Website Sessions: 74,319 (-1% YoY) ● Top Traffic Source: Paid Social ● Total Lodging Referrals: 4,795 (+28.4% YoY) ● Top Performing Ads by CTR on Meta: ○ SLO Life Coach | 65+ | Video | Intro | Long Form (12.3%) ○ SLO | 65+ | Video | MidWeekend | Long Form (7.28%) ○ SLO | 65+ | Video | Intro | Cut Down (7.17%) ● Earned Media Reach (Uniquely Driven PR Efforts): ○ Total Impressions/Circulation: 34,736,594 ○ Placements: 3 Overall Performance Summary Overall performance reflected a strategy focused on attracting higher-value visitors through refined targeting. While total website sessions remained virtually flat at 74,319 (-1% YoY), bottom-funnel lodging referrals reached 4,795 (+28.4% YoY). This growth was driven by Paid Search and Organic Search channels, with Email delivering exceptionally high conversion YoY. Refined household income targeting ($125k+) drove a 41% YoY increase in paid media lodging referrals on a 22% budget increase, lowering the cost per referral by 14% to $6.16. Paid Search generated the largest volume of paid referrals (+47.6% YoY), while Paid Social and Display shifted toward narrower, more qualified audiences, yielding higher engagement rates (+40% to +85% YoY). Owned and earned channels reinforced overall referral performance and brand visibility. Organic Search served as a top referral channel while establishing strong search authority, including Visitslo.com securing citations in 64% of tracked Google AIO and ChatGPT prompts. Email marketing generated 50 lodging referrals from a single deployment with a 29.69% session conversion rate (+405% YoY). Public relations efforts Page 23 of 79 generated 34.7 million impressions through three key placements, headlined by a feature in Travel + Leisure syndicated to AOL and Yahoo News. Operational efforts focused on site optimization, including mobile layout updates and event data cleanup. Strategic priorities for the next period include preparing flexible search budgets for rainy-day conditions and aligning upcoming creative refreshes with restorative travel themes. Paid Social continues to function mainly as a top- and mid-funnel channel, as Meta users typically convert at lower rates than users on other established platforms. Given the reduced investment on Meta and the strategic shift toward higher-income households, this change in performance is in line with expectations and with broader industry trends. We also believe this shift has contributed to the strong performance on Google, as more high-intent traffic is now reaching the site. Website ● Total Website Sessions: 74,319 (-1% YoY) ● Total Lodging Referrals: 4,795 (+28% YoY) ● Avg. Pages/Session: 1.79 (+2% YoY) ● Average Session Duration: 1m 56s (-10% YoY) ● Top Lodging Referral Channels: Paid Search and Organic Search Paid Media Snapshot ● Paid Search ○ Sessions: 7,829 (+55.6% YoY) ○ Impressions: 94,390 (+80.5% YoY) ○ Clicks: 7,637 (+50.7% YoY) ○ CTR: 8.09% (-16.5% YoY) ○ Lodging Referrals: 3,325 (+47.6% YoY) ○ Cost: $20,473 (+38.6% YoY) ● Paid Social ○ Sessions: 17,555 (-18.6% YoY) ○ Impressions: 1,128,327 (-10.2% YoY) ○ Clicks: 38,192 (-15.1% YoY) ○ CTR: 3.38% (-5.4% YoY) ○ Lodging Referrals: 32 (-52.2% YoY) ○ Cost: $13,898 (-13.2% YoY) ● Display, Demand Gen, & PMAX ○ Sessions: 12,892 (-27.1% YoY) ○ Impressions: 1,963,843 (-4.7% YoY) 2 Page 24 of 79 ○ Clicks: 18,354 (-3.2% YoY) ○ CTR: .93% (+1.5% YoY) ○ Lodging Referrals: 222 (-3.5% YoY) ○ Cost: $11,597 (+39.4% YoY) ● Demand Gen | Video ○ Sessions: 3,290 (-11.8% YoY) ○ Impressions: 753,637 (+188.3% YoY) ○ Clicks: 4,363 (-6.1% YoY) ○ CTR: .58% (-67.4% YoY) ○ Lodging Referrals: 32 (+540% YoY) ○ Cost: $4,655 (+96.7% YoY) Key Insight: September’s increased investment and refined audience targeting delivered more high-intent overnight visitors at a lower cost. Lodging referrals from paid media grew 41% YoY on a 22% increase in paid investment, and the cost to drive each referral fell 14%. Quality over quantity is working. Total paid sessions dipped as targeting shifted toward $125k+ households, but engagement rose sharply. Display, Video, and Paid Social traffic engaged 40-85% more YoY and Paid Search held a 70% engagement rate while scaling. Paid Search CTR eased to 8.1% while impressions grew 80% reflecting expanded reach into new searches rather than weaker ads. Cost per lodging referral improved from $6.56 to $6.16 and decreased CPCs with added budget. Paid Social is building awareness with a more engaged audience. While volume dipped (-19% sessions) as the HHI threshold narrowed the audience, engagement rate rose 41% YoY and time on site nearly doubled. Display, Demand Gen, and PMAX drove steady clicks while our CPMs rose with premium HHI targeting. Despite the increase, we held steady lodging referral volume (-3.5% YoY). Engagement rate also witnessed an increase (+43% YoY) proving the traffic is more engaged. Video impressions nearly tripled while CPMs fell about 32%. This is a huge efficiency gain for our reach. Lodging referrals grew from 5 to 32 YoY, while a smaller referral contributor, video is beginning to contribute to bookings directly. Next steps/forward thinking: Prepare rainy-day creative and flexible budget so we can lean into Search and indoor experiences when storms hit. While planning for our next creative refresh, trends pointing more toward restorative, laid-back-luxury themes are also going to be top of mind. 3 Page 25 of 79 Owned Channel Snapshot SEO + Content ● Organic Search Sessions: 13,277 (-12% YoY) ● Organic Search Partner Referrals: 2,662 (-3% YoY) ● Organic Search Impressions: 1.3 Mil (-12% YoY) ● Organic Search Clicks: 8,356 (-23% YoY) ● Organic Search CTR: 0.63% (-13% YoY) ● Sessions from LLMs (ChatGPT, Claude, Gemini, etc): 305 (+92% YoY) ● Partner Referrals from LLMs (ChatGPT, Claude, Gemini, etc): 42 (+24% YoY) ● Top Impression Gains: san luis obispo, slo, cal poly, madonna inn, wetzel pretzel, san luis obispo hotels, san luis obispo weather ● Top Click Losses: things to do in san luis obispo, sunset drive in, san luis obispo movie theater, san luis obispo hotels, concerts in the plaza slo AI Brand Presence & Visibility ● Generative AI impressions (launched in September 2026): 170K impressions ○ Top pages shown in AIO or AI Mode: Homepage, Things to Do, SLO Downtown, Cal Poly SLO, About the City of San Luis Obispo ● AI Total Ranking Analysis: ○ Visitslo.com is the top-cited domain across 50 tracked prompts on Google AIO and ChatGPT, securing 64% total citations and a 9% share of mentions. AI Brand Mentions for the Week of September 13 2026 (compared to Week October 4, 2026) 4 Page 26 of 79 AI Brand Citations for the Week of September 13 2026 (compared to Week October 4, 2026) Email Marketing ● Emails Sent: 1 - Get Your Fill of Fall in SLO 🍂 ○ Email sent 9/18/26 ● Avg. Open Rate: 45.8% (33.2% Benchmark) ● Avg. Click Rate: 1.8% (3.8% Benchmark) ● Avg. Unsubscribe Rate: 0.37% (0.35% benchmark) ● Total Sessions: 128 (-50% MoM, +88% YoY) ● Total Partner Referrals: 82 (+116% MoM, +1,950% YoY) ● Total Lodging Referrals: 50 (+178% MoM, +4,900% YoY) ● Session Conversion Rate: 29.69% (+277% MoM, +405% YoY) ● Engagement Rate: 60.94% (+167% MoM, +6% YoY) ● Average Engagement Time Per Session: 1m 01s (+120% MoM, -14% YoY) ● Page Views Per Session: 2.81 (+84% MoM, -27% YoY) Web Maintenance & Creative Website Maintenance, Repair & Optimization (MRO) Services - Event Organizer Cleanup: Added functionality to identify duplicate Event Organizer records on the event submission page and merge them together. Duplicate records have now been cleared up. - Vendor Listings: Restored the Vendor post type to the listing filter so vendors can be included in filtered results. 5 Page 27 of 79 - Mobile Layout: Adjusted the mobile layout to resolve the spacing issue while maintaining the existing design and extending the background color for a more consistent appearance. Website Services ● September Website Services Efforts: ○ 3.5h out of 124h were used for September 2026 ■ Remaining hours: 110.50 ○ Work Accomplished: ■ Homepage Updates ■ Stakeholder Additions ■ Media Page Updates Creative Services ● September Creative Services Efforts: ○ 41h out of 120 hours were utilized for September 2026 ■ Remaining hours: 34.5 ○ Work Accomplished: ■ SLO Life Coach Brand Guidelines ■ Hand Sanitizer Design ■ Swag + Web Planning Earned Media Activity Earned Media Highlights Total Impressions/Circulation: 34,736,594 Placements: 3 Media Hosted: 2 Press Coverage ● 9/10/26: Travel + Leisure: I’m a California Native, and This Is the Road Trip I Keep Coming Back to for Food, Wine, and Scenic Views (Kristin Braswell) (Reach: 9,798,816) ○ Syndicated: ■ Yahoo News Malaysia (Reach: 427,653) ■ AOL (Reach: 24,510,125) Media Hosted ● Esther Tseng, Freelance Writer (Bon Appetit, Resy, Food & Wine, Eater) ● Adam Robb, Freelance Writer (TIME, Wine Enthusiast, Observer) 6 Page 28 of 79 SLO TBID - ShareSLO Date: 10/14/26 ORGANIC SOCIAL REPORT September 2026 Page 29 of 79 FOLLOWERS ENGAGEMENT RATE VIEWS NET GROWTH POSTS ENGAGEMENTS STORIES INSTAGRAM In September, we saw an increase in 317 new followers! Our views slightly decreased, although our engagements and engagement rate increased. Top performing posts were a video carousel about long weekends in SLO, the local’s guide interview series reel, and a breakfast spots in SLO reel. 45,005 317 187 169 243,965 6,150 2.5% .7% 14%4% 21% TOP POSTS: Page 30 of 79 FOLLOWERS ENGAGEMENT RATE TOTAL IMPRESSIONS NET GROWTH POSTS ORGANIC VIDEO VIEWS ENGAGEMENTS FACEBOOK In September, we saw an increase in followers by 482 new users! The rest of our analytics decreased, as expected, due to our high increases in August. Top performing posts were breakfast spots in SLO, a ticket tuesday giveaway, and lodging with happy hours in SLO. TOP POSTS: 111,433 482 18 191,518 1,266,934 190,637 .3% .4% 29%42% 38% 28.5% 3,654 48%Page 31 of 79 FOLLOWERS ENGAGEMENTS NET GROWTH POSTS ENGAGEMENT RATE IMPRESSIONS TIKTOK In September, we saw an increase in followers by 205 new users! Our impressions and engagements only slightly decreased due to the high influx last month. Since they only slightly decreased, we are still seeing great performance over the course of this month. Doubling our posting rate from one time to twice a week is helping our followers, impressions, and engagements grow! TOP POSTS: 4,023 205 8 1,990 5.7% 17% .1%3% 34,880 3% Page 32 of 79 FOLLOWERS ENGAGEMENTS NET GROWTH POSTS ENGAGEMENT RATE IMPRESSIONS LINKEDIN In September, we saw an increase in followers by 9 new users! Our impressions and engagements decreased, although impressions and engagements increased by about 30% last month, so we are still seeing upward growth over the course of this month. TOP POSTS: 586 9 4 17 5.7% 1.6% 19%16% 297 3.6% Page 33 of 79 AUDIENCE IMPRESSIONS ENGAGED AUDIENCE OUTBOUND CLICKS ENGAGEMENTS SAVES PINTEREST In September, we saw our outbound clicks increase by 800%! That means more people are heading to our website. Our saves and engagements increased as well. Our impressions and audience only slightly decreased this month. We are happy with the success we are seeing on this platform and will continue to mirror from IG. TOP POSTS: 2,410 197 9 9,950 282 17% 49 13% 17% 6%13% Page 34 of 79 WHAT WE WORKED ON THIS MONTH - Implemented Meta Verified on IG / Blue Check Mark - 2 Ticket Tuesdays - Brass Mash (3.4k Views) - Luna Red (11.8k Views) - Trending Content - Do You Want To Go…Yes Reel (5.3k Views) - Money Can’t Buy Happiness Reel (5.4k Views) - Local’s Guide to SLO Reel : Brian Long (18.2k Views) - Long Weekend Video Carousel (18.4k Views) - Interactive Reel : Date Nights in SLO (5.3k Views) - 8 Invited Collabs (@slowinecountry, @brassmashband, @bunchgrass.grazing, @themountainair, etc.) - 4 Accepted Collabs (@slocal, @calpoly_cafes, @calpolyrodeo, @downtownslo) -ARTober Launch - SLO Life Coach & Life Tip Reel & Stories, Events Highlights, PR Placements in Stories Page 35 of 79 OCTOBER’S FOCUS - Outdoor / Seasonal Content - Hiking Levels in SLO - Fall Colors in SLO - Ticket Tuesday Giveaways - The Fremont Theatre - Autumn Soirée -ARTober - Choose Your Adventure Video Carousels -Kid-Friendly ARTober - Hub n Spoke : Cambria Scarecrow Fest - Trending Content / Video Carousels - Reels - Peruvian Food in SLO - Free MidWeekend To-Do’s in SLO - Sustainable First-Evers - CP Alumni Owned Businesses - Happy Hours at Lodging Properties - Local Interview: Missy Reitner / Public Art / The Bunker - New Businesses in SLO Page 36 of 79 THANK YOU! Page 37 of 79 Page 38 of 79 Downtown SLO Events & Programs Concerts in the Plaza 30th Anniversary Festival Prepared by: Maggie Kovach, Downtown SLO Events Manager Ali Bailey, Sr. Director of Events & Fundraising LeBren Harris, CEO Organizations receiving funds from the City of San Luis Obispo are required to submit a final report within 60 days of the event. The report must consist of the following: 1. Administrator’s Report: A brief synopsis of the activities of the reporting period. This should include a statement describing activities, service or programs provided, and any changes that have occurred during the reporting period. This should also include description and links to any media coverage and print advertising and performance metrics for social media, website traffic, and email newsletters. 2. Statistical Survey: Should include the number of attendees at the event. Survey should also include, to the best of your ability, the demographic make-up of participants, i.e., residents, non-residents, and age groups (youth, teens, adults or senior citizens), and the source of the data. 3. Financial Report: A financial statement that details how the City’s grant monies has been expended. For advertising expenditures please include the media plan. 4. City Recognition: Provide proof of your organization’s acknowledgment of the City’s support in your promotional materials by means of the City’s logo and City’s tourism logo, as described in Exhibit A. Please submit your report to: Jacqui Clark-Charlesworth Administration Department 990 Palm Street San Luis Obispo, CA 93401 Page 39 of 79 Downtown SLO Events & Programs Administrator’s Report Event Synopsis: Concerts in the Plaza, hosted by Downtown SLO, is the largest free concert series on the Central Coast. This free, twelve-week concert series transforms Mission Plaza into a concert venue every Friday. In celebration of the series’ 30th anniversary, Downtown SLO elected to host two “block party” events on July 3, 2026 and August 14, 2026 with a larger footprint, entertainment options, and additional vendors. In partnership with Visit San Luis Obispo and the City of SLO, July 3rd became a “Festival Expansion” with two full stages, 5 bands, and an additional 3 hours of programming running from 2:00 - 8:00pm. The Concerts in the Plaza 30th Anniversary Festival featured programming both to celebrate the 30th Anniversary of the concert season and to encourage tourists to spend their nights in San Luis Obispo over the 4th of July Holiday weekend. Representatives from the City of SLO and TBID were invited to speak across both the Plaza Stage and Block Party Stage, with Mayor Erica A. Stewart, Jan Marx, Mike Boswell, and Emily Francis taking the stage at the beginning of programming. Featured performers: Plaza Stage | Soul Kool, Max MacLaury, Moonshiner Collective Block Party Stage | Ghost\Monster, Wolf Jett Event Emcee: Suzanne Schonig, American General Media/KRUSH 92.5 Featured Block Party Vendors: Libertine Brewing Co City of San Luis Obispo Bookshop Besties The History Center of San Luis Obispo County The Dough Connection Making SLO Libertine / Red Bull San Luis Ambulance Vibras 360 Photo Booth Nexus Dance Studio Rocky Bay Farm Infinity Metals SLO The Healing Touch Lil' Lasso Shaved Ice Inspirational Art Center Coya Just Looking Gallery Interactive Art Page 40 of 79 Downtown SLO Events & Programs Event Run-of-Show: 8:00 AM |Maggie, Avila Traffic Safety close roads. | BGA arrives, stage install. Mandala Umbra installs shade sail artwork. 10:30 AM | Staff shift begins. Load in plaza vendors, bar, stage, signage, trash, facilities. 1:30 PM | ALL vehicles out of Mission Plaza, Meridians in place. Security briefing. 1:40 PM | Emcee and Councilmembers report to Plaza stage 1:42 PM | Plaza Stage: Emcee introduce Mayor Stewart 1:45 PM | Plaza Stage: Mayor Stewart Remarks | Plaza Stage: Mayor Stewart introduce City Councilmembers | Plaza Stage: Councilmembers recite Declaration of Independence 1:55 PM | Plaza Stage: Emcee introduce Soul Kool 2:00 PM | Plaza Stage: Soul Kool performance, 3 Bars Open, Vendors Open 2:00 PM | Block Party Stage: Ghost\Monster load in, sound check 2:55 PM | Block Party Stage: Emcee Introduce Ghost\Monster 3:00 PM | Block Party Stage: Ghost Monster performance 3:15 PM | Plaza Stage: DTSLO Closing Announcements Soul Kool | Plaza Stage: Max MacLaury load in, sound check 4:10 PM | Plaza Stage: Emcee Introduce Max MacLaury 4:15 PM | Plaza Stage: Max MacLaury performance 4:30 PM | Block Party Stage: DTSLO Closing Announcements Ghost\Monster | Block Party Stage: Wolf Jett load in, sound check Block Party Stage 5:20 PM | Block Party Stage: DTSLO hosts Trivia Giveaway - 2 Bundles 5:25 PM | Block Party Stage: Emcee Introduce Wolf Jett 5:30 PM | Block Party Stage: Wolf Jett Performance 5:30 PM | Plaza Stage: DTSLO Closing Announcements Max MacLaury | Plaza Stage: Moonshiner Collective changeover 6:10 PM | Plaza Stage: Quinlin Report to Stage 6:15 PM | Plaza Stage: Check Presentation - Quinlin & Ali Bailey 6:20 PM | Plaza Stage: DTSLO hosts Trivia Giveaway - 2 Bundles 6:25 PM | Plaza Stage: Emcee Introduce Moonshiner Collective 6:30 PM | Plaza Stage: Moonshiner Collective Performance 7:00 PM | Block Party Stage: DTSLO Closing Announcements Wolf Jett 8:00 PM | ALL BAR SALES END 8:00 PM | Plaza Stage: Emcee Closing Announcement Moonshiner Collective 8:00 PM | Staff/interns break down bar, tables, banners, equipment 8:15PM | Event Manager & Security debrief. Roads re-open to vendor traffic. 8:30PM | Load out barricades, trash/recycling bins, fencing, vendors. Cars allowed in Plaza. 10:00PM | Staff Shift End Page 41 of 79 Downtown SLO Events & Programs Event Ground Plan Page 42 of 79 Downtown SLO Events & Programs Marketing / Media Coverage KSBY: https://www.ksby.com/san-luis-obispo/concerts-in-the-plaza-celebrates-30th-anniversary ● :30 sec spot ● :15 sec spot American General Media: ● :30 sec spot Forbes: https://www.forbes.com/sites/michaelgoldstein/2026/07/10/a-summer-weekend-in-all-american- san-luis-obispo/ City of SLO: https://www.slocity.org/Home/Components/Calendar/Event/14856/ Visit SLO: https://visitslo.com/events/concerts-in-the-plaza-30th-anniversary-block-party-moonshiner-colle ctive-and-max-maclaury-the-compromisers/ Visit SLO Cal: https://www.slocal.com/event/concerts-in-the-plaza-2026/16859/ New Times ad Page 43 of 79 Downtown SLO Events & Programs Downtown SLO Newsletter Social Media ads IG/FB Page 44 of 79 Downtown SLO Events & Programs On-Site Benefits Plaza Stage Branding | Emcee Mentions | Event Signage | Speaking Opportunities | Block Party Booth Page 45 of 79 Downtown SLO Events & Programs Statistical Survey Total Attendance: 7,241 Attendance is gathered at 5 entry points by the Miller Event Management security team. Attendance is gathered as a total count during event hours. Attendance at each entry point is broken down to the following: ○ Bike Valet entrance: 759 ○ Broad.: 1,591 ○ Palm(New Entrance): 412 ○ Chorro: 3,847 ○ Bridge: 634 Total Zip Codes gathered: 444 Attendees were surveyed on their zip code by volunteers at the Plaza, Beer Cider, and Block Party Bar. Of the zip codes surveyed, 79.7% attendees were from San Luis Obispo County, and 20.3% were from outside of San Luis Obispo County. 52.0% of attendees surveyed were from the city of San Luis Obispo. Page 46 of 79 Downtown SLO Events & Programs Financial Report Proposed Event Budget: ● Covered full-size main stage + lighting elements + stage branding $3,000.00 ● Secondary full-size stage for dogleg + stage branding $4,500.00 ● Large-scale photo activation $4,000.00 ● DTSLO Staff OT $3,000.00 ● Security & Safety Personnel $3,500.00 ● Audio/Visual Labor Technician $5,000.00 ● Vendor Staff OT $2,000.00 Entertainment $5,000.00 TOTAL $30,000.00 Event Actuals: ● Staging & Audio/Visual Labor $10,861.00 ○ Bill Gaines Audio Plaza Stage + labor $3,732.00 ○ Bill Gaines Audio Secondary stage + labor $2,388.00 ○ Bill Gaines Audio Truss/Covered Stage Installation $4,741.00 ● Large-Scale photo activation/Labor $5,100.00 ○ Mandala Umbra Shade Sails $4,200 ○ Vibras 360º Photo Booth $900 ● Security & Safety Personnel + Overtime $4,496.93 ○ San Luis Ambulance $705.43 ○ Miller Event Management $2,782.50 ○ Avila Traffic Safety $819.00 ○ Bike Valet Overtime $190.00 ● Entertainment $6,600.00 ○ Moonshiner Collective $2,500 ○ Wolf Jett $1,500 ○ Max MacLaury $1,000 ○ Ghost\Monster $800 ○ Soul Kool $800 ● Printing $2.033.53 ○ July 3rd Stage Banners & Signage - UPS $1,586.07 ○ Wayfinding signage - Poor Richards $86.54 ○ Photo backdrop banners $360.92 ● Supplies $1,526.14 ○ Amazon $479.86 ○ EZ up $1,046.28 ● Downtown SLO Staff Overtime $1,000.00 TOTAL: $31,617.60 Page 47 of 79 Downtown SLO Events & Programs City Recognition Provide proof of your organization’s acknowledgment of the City’s support in your promotional materials by means of the City’s logo and City’s tourism logo, as described in Exhibit A. Printed Plaza Stage Banner & Truss signage: Page 48 of 79 Downtown SLO Events & Programs Printed Lineup& Sponsor signage: Posted through the season, June 19 - September 4, 2026 Page 49 of 79 Downtown SLO Events & Programs Printed Lineup Schedule: Printed Poster & Postcard Page 50 of 79 Downtown SLO Events & Programs Social Media Post: July 3 Emcee Script Page 51 of 79 Downtown SLO Events & Programs KSBY 15 & 30 Second Ad Page 52 of 79 June 25, 2026 Invoice To: Downtown SLO Attn: Accounting 1135 Chorro Street San Luis Obispo, CA 93401 For: July 3rd Performers Pay by ACH Direct Deposit Budget Line Item: CIP 5506A Please pay by ACH Direct Deposit on business day following performance. Re: July 3rd 30th Anniversary Festival Sal Cruz Soul Kool $800.00 Jaxon Vach Ghost\Monster $800.00 Ryan House Max MacLaury $1,000.00 Christopher Jones Wolf Jett $1,500.00 Total $4,100.00 Thank you! 1135 Chorro Street | San Luis Obispo, CA 93401 | Phone: (805) 541-0286 | Fax: (805) 781-2647 ReachUs@DowntownSLO.com | DowntownSLO.com Page 53 of 79 June 25, 2026 Invoice To: Downtown SLO Attn: Accounting 1135 Chorro Street San Luis Obispo, CA 93401 For: July 3rd Headliner Pay by ACH Direct Deposit Budget Line Item: CIP 5506A Please pay by ACH Direct Deposit on business day following performance. Re: July 3rd 30th Anniversary Festival Dan Curcio Moonshiner Collective $2,500.00 Total $2,500.00 Thank you! 1135 Chorro Street | San Luis Obispo, CA 93401 | Phone: (805) 541-0286 | Fax: (805) 781-2647 ReachUs@DowntownSLO.com | DowntownSLO.com Page 54 of 79 2:172:1" ,2552"7 "%1 8-6 &-632% 9-/%#5%**-'"%*)7< 2; 7%6'%()52 " 2+/)+ 48-30)17!)17%/"0%///80- 2!-+,7#851 2 )*7#851 !2%(/26)( !2%(/26)(,)%( %5.-1+ 27 3)1 '867206-+1 48-30)17!)17%/#<3)% 48-30)17!)17%/#<3)%5 )/-9)5< )/-9)5<,%5+) -'.$ %&25 27) %++-)29%', 2:172:1" 2+/)+ /2685) 5-(%< 0 0 Page 55 of 79 Bill Gaines Audio, Inc. 840 Capitolio Way, Ste A San Luis Obispo, CA 93401 Phone: (805) 545-8366 Invoice Invoice Number: INV-05930 2026 Concerts in the Plaza #3 - 7/3/26 (MAIN STAGE) ***Please remit payment at your earliest convenience*** Bill To Venue / Site Downtown SLO 1135 Chorro St. San Luis Obispo, CA 93401 Office: 805-541-0286 Mission Plaza 989 Chorro St San Luis Obispo, CA 93401 Phone: (805) 781-7067 Event Contact Invoice Name Department 2026 Concerts in the Plaza #3 - 7/3/26 (MAIN STAGE)Production Account Manager Created On Terms Discount Tax Rule Client PO Status Bill Gaines 6/25/26 65% Unpaid Invoice Ship Date Load In Show Start Load Out Return Date 7/3/26 8:00 AM 7/3/26 8:30 AM 7/3/26 2:00 PM 7/3/26 8:00 PM 7/3/26 10:00 PM Type Qty.Description Note Time Rate Price Price Ext. Audio Rental 1 Concerts In The Plaza Base Package 1 Day Rate 3,150.00 1,102.50 Audio Total Before Discount $3,600.00 Applied Discount ($2,340.00) Audio Total $1,260.00 On Stage Monitor Mix Add Rental 1 Allen & Heath Avantis Digital Audio Console 1 Day Rate 300.00 105.00 Rental 1 Rapco 32 Channel Splitter (Rack Mount) 1 Day Rate 70.00 24.50 On Stage Monitor Mix Add Total Before Discount $520.00 Applied Discount ($338.00) On Stage Monitor Mix Add Total $182.00 Labor Labor 1 A1: Front of House Engineer 1 Day Rate 800.00 800.00 7/3/26 8:00 AM - 7/3/26 10:00 PM Labor 1 A2: Monitor Engineer 1 Day Rate 800.00 800.00 7/3/26 8:00 AM - 7/3/26 10:00 PM Labor 2 Stage Hand Load In 4 Hourly 50.00 400.00 7/3/26 8:00 AM - 7/3/26 10:00 PM Labor 2 Stage Hand Load Out 4 Hourly 50.00 400.00 7/3/26 8:00 AM - 7/3/26 10:00 PM Labor Total $2,400.00 *PLEASE INCLUDE INVOICE NUMBER WITH PAYMENT* **Payments completed via Card will be charged a 3.5% Service Fee** *Full Payment is due within 30 days of the "Return Date". Please be advised that any applied discounts are contingent upon timely payment. If the invoice is not fully paid within this timeframe, all discounts will become VOID, and the client will be responsible for paying the pre-discounted amount. Subtotal:$6,520.00 Discount:($2,678.00) Bottom Line Disc:($110.00) Total:$3,732.00 Total Applied Payments:$0.00 Balance Due:$3,732.00 Page 1 of 2 6/25/26 3:35 PM Page 56 of 79 Bill Gaines Audio, Inc.Invoice (Invoice Number: INV-05930) X {eSignSignHere1} {eSignDate1} Signature Date Page 2 of 2 6/25/26 3:35 PM Page 57 of 79 Bill Gaines Audio, Inc. 840 Capitolio Way, Ste A San Luis Obispo, CA 93401 Phone: (805) 545-8366 Invoice Invoice Number: INV-05931 2026 Concerts in the Plaza #3 7/3/26 (SECOND STAGE) ***Please remit payment at your earliest convenience*** Bill To Venue / Site Downtown SLO 1135 Chorro St San Luis Obispo, CA 93401 Office: (805) 541-0286 Email: reachus@downtownslo.com, accounting@downtownslo.com Mission Plaza 989 Chorro St San Luis Obispo, CA 93401 Phone: (805) 781-7067 Event Contact Downtown SLO Maggie Kovach Mobile: (805) 779-0122 Email: maggie@downtownslo.com Invoice Name Department 2026 Concerts in the Plaza #3 7/3/26 (SECOND STAGE)Production Account Manager Created On Terms Discount Tax Rule Client PO Status Bill Gaines 6/25/26 Net 30 65% Unpaid Invoice Ship Date Load In Show Start Load Out Return Date 7/3/26 9:00 AM 7/1/26 2:00 PM 7/1/26 6:00 PM 7/1/26 8:00 PM 7/3/26 11:30 PM Type Qty.Description Note Time Rate Price Price Ext. A/C Rental 1 BGA 50 Amp Twist to Quad 20A Circuit/4 Edison Distro Templeton Only 1 Day Rate 0.00 0.00 Rental 1 Honda EU7000iS Gas Powered Generator 1 Day Rate 200.00 70.00 A/C Total Before Discount $265.00 Applied Discount ($146.25) A/C Total $118.75 Audio Rental 1 System C Plus PA Package (L-Acoustics) 1 Day Rate 0.00 0.00 Rental 1 BGA 75' NL2F Speaker Cable 0 0.00 0.00 Rental 3 BGA 50' NL2F Speaker Cable 0 0.00 0.00 Rental 5 BGA 35' NL2F Speaker Cable 0 0.00 0.00 Rental 3 BGA 15' NL2F Speaker Cable 0 0.00 0.00 Rental 1 BGA 10' 12/3 Cable with Edison Connectors 0 0.00 0.00 Rental 1 Midas M32 Digital Audio Console 1 Day Rate 200.00 70.00 Rental 1 Proco 32Ch. 2-Way Splitter Snake (Captive fan outs) 1 Day Rate 35.00 12.25 Audio Total Before Discount $1,914.60 Applied Discount ($1,244.49) Audio Total $670.11 Labor Labor 1 A1: Front of House Engineer 1 Day Rate 800.00 800.00 7/3/26 9:00 AM - 7/3/26 11:30 PM Labor 1 A2: Monitor Engineer 1 Day Rate 800.00 800.00 7/3/26 9:00 AM - 7/3/26 11:30 PM Labor Total $1,600.00 Page 1 of 2 6/25/26 3:38 PM Page 58 of 79 Bill Gaines Audio, Inc.Invoice (Invoice Number: INV-05931) *PLEASE INCLUDE INVOICE NUMBER WITH PAYMENT* **Payments completed via Card will be charged a 3.5% Service Fee** *Full Payment is due within 30 days of the "Return Date". Please be advised that any applied discounts are contingent upon timely payment. If the invoice is not fully paid within this timeframe, all discounts will become VOID, and the client will be responsible for paying the pre-discounted amount. X {eSignSignHere1} {eSignDate1} Signature Date Subtotal:$3,779.60 Discount:($1,390.74) Bottom Line Disc:($0.86) Total:$2,388.00 Total Applied Payments:$0.00 Balance Due:$2,388.00 Page 2 of 2 6/25/26 3:38 PM Page 59 of 79 Bill Gaines Audio, Inc. 840 Capitolio Way, Ste A San Luis Obispo, CA 93401 Phone: (805) 545-8366 Invoice Invoice Number: INV-05932 Downtown SLO 3rd of July 2026 Truss Structure @ CIP ***Please remit payment at your earliest convenience*** Bill To Venue / Site Downtown SLO 1135 Chorro St San Luis Obispo, CA 93401 Office: (805) 541-0286 Fax: (805) 781-2647 Email: reachus@downtownslo.com, accounting@downtownslo.com Mission Plaza 989 Chorro St San Luis Obispo, CA 93401 Office: (805) 781-7067 Event Contact Downtown SLO Maggie Kovach Mobile: (805) 779-0122 Email: maggie@downtownslo.com Invoice Name Department Downtown SLO 3rd of July 2026 Truss Structure @ CIP Production Account Manager Created On Terms Discount Tax Rule Client PO Status Bill Gaines 6/25/26 65% Unpaid Invoice Ship Date Load In Show Start Load Out Return Date 7/2/26 7:00 AM 7/2/26 7:30 AM 7/3/26 2:00 PM 7/5/26 9:00 AM 7/5/26 1:00 PM Type Qty.Description Note Time Rate Price Price Ext. Rigging Rental 12 Global Truss 1' x 10' Square Truss 1 Day Rate 50.00 210.00 Rental 5 Global Truss 1' x 5' Square Truss 1 Day Rate 25.00 43.75 Rental 5 Global Truss 1' Corner Block 1 Day Rate 25.00 43.75 Rental 34 Global Truss Interlocking Spud 1 Day Rate 0.00 0.00 Rental 140 Global Truss Pins with Keepers 1 Day Rate 0.00 0.00 Rental 4 Hammer 1 Day Rate 0.00 0.00 Rental 1 Little Giant Ladder Systems 6-11' Ladder 1 Day Rate 20.00 7.00 Rental 1 20x20 85% Shade Cloth Top 1 Day Rate 180.00 63.00 Rental 96 9" Bungee Balls 1 Day Rate 1.00 33.60 Rigging Total Before Discount $1,146.00 Applied Discount ($744.90) Rigging Total $401.10 Subrentals Rental 1 Bil-Jax Stage w/Stairs & Skirting - 16' x 20' x 18"FROM GYC 1 Day Rate 2,500.00 2,500.00 Subrentals Total $2,500.00 Labor Labor 1 R1: Head Rigger Setup 4 Hourly 80.00 320.00 7/2/26 7:00 AM - 11:00 AM Labor 3 Stage Hand Setup 4 Hourly 50.00 600.00 7/2/26 7:00 AM - 11:00 AM Labor 1 R1: Head Rigger 4 Hourly 80.00 320.00 7/5/26 9:00 AM - 1:00 PM Labor 3 Stage Hand 4 Hourly 50.00 600.00 7/5/26 9:00 AM - 1:00 PM Page 1 of 2 6/25/26 3:41 PM Page 60 of 79 Bill Gaines Audio, Inc.Invoice (Invoice Number: INV-05932) Type Qty.Description Note Time Rate Price Price Ext. Labor Total $1,840.00 *PLEASE INCLUDE INVOICE NUMBER WITH PAYMENT* **Payments completed via Card will be charged a 3.5% Service Fee** *Full Payment is due within 30 days of the "Return Date". Please be advised that any applied discounts are contingent upon timely payment. If the invoice is not fully paid within this timeframe, all discounts will become VOID, and the client will be responsible for paying the pre-discounted amount. X {eSignSignHere1} {eSignDate1} Signature Date Subtotal:$5,486.00 Discount:($744.90) Bottom Line Disc:($0.10) Total:$4,741.00 Total Applied Payments:$0.00 Balance Due:$4,741.00 Page 2 of 2 6/25/26 3:41 PM Page 61 of 79 Gwendolyn Hodgson | (805) 471-7897 | MandalaUmbraArt@gmail.com Mandala Umbra (805) 471-7897 | MandalaUmbraArt@gmail.com Bill to - - - - - - - Invoice # - - - PO # - - - Date issued May 6, 2026 Next payment due May 6, 2026 SERVICE INFO QTY UNIT UNIT PRICE TAX TOTAL Grand Arch 1 Item $1,200 $1,200 Boom Lift Rental 1 Item $1,000 $1,000 Diamond 4 Items $250 $1,000 3 classic large 18' mandalas displayed vertically as a wall plane art installation defining space framing an area of interest. 26' x 49' with 8' high arch I rent the Boom Lift to be delivered on site and operate the machinery to do the installation for the day. Diamond shaped panel of geometric shapes 9' x 15.7' with the design perimeter of rope to attach easily into larger canopy designs. 5/6/26, 8:44 PM HoneyBook: Workflow And Community To Grow And Manage Your Business https://app.honeybook.com/app/flow/69fbf3838134489fa2f7e728/edit 1/2 Page 62 of 79 Design time /Custom Theme 1 Item $250 $250 Mini Arch 1 Item $750 $750 Subtotal $4,200 Tax 8.75%$0 Total (USD)$4,200 PAYMENT SCHEDULE Custom Design consultation, with communication about vision including color, pattern symmetry and panel size. This must all be done a month prior to event to ensure manufacturing time. Limit 3 revisions prior to purchase of material. 3 classic small 7' mandalas displayed vertically as a wall plane art installation defining space framing an area of interest. 10'6 tall x 20'7 wide AMOUNT DUE DATE PAYMENT DATE PAYMENT #STATUS $4,200 May 6, 2026 UPCOMING 5/6/26, 8:44 PM HoneyBook: Workflow And Community To Grow And Manage Your Business https://app.honeybook.com/app/flow/69fbf3838134489fa2f7e728/edit 2/2 Page 63 of 79 MILLER EVENT MANAGEMENT INC. 3563 Sueldo Street Suite L San Luis Obispo, CA 93401 US 8055479526 admin@millereventmanagement.com BILL TO Downtown SLO 1135 Chorro St. San Luis Obispo, CA 93401 USA INVOICE 035371 DATE 07/07/2026 TERMS Net 15 DUE DATE 07/22/2026 EVENT LOCATION SERVICE START Concerts in Plaza 7/3 Mission Plaza 7/3/26 DATE ACTIVITY QTY RATE AMOUNT 07/03/2026 2026 Supervisor 1 Supervisor 1:30pm- 8:30pm 7 57.50 402.50 07/03/2026 2026 Guard 8 Guards 1:30pm- 8:30pm 56 42.50 2,380.00 Thank you Ways to pay TOTAL DUE $2,782.50 View and pay Page 64 of 79 Page 65 of 79 Page 66 of 79 Final Details for Order #111-7458520-3934648 Order Placed: June 1, 2026 Amazon.com order number: 111-7458520-3934648 Order Total: $91.10 Business order information Chart of Account Code: CIP 5502 - TBID Shipped on June 1, 2026 Items Ordered Price 2 of: Yesdate 4 Packs 24 L Plastic Commercial Bus Box, Large Bus Tub, Utility Bus Tote, Grey Sold by and invoiced on behalf of: Yesdates (seller profile) Condition: New $45.55 Shipping Address: Maggie Kovach 1135 CHORRO ST SAN LUIS OBISPO, CA 93401-3607 United States Shipping Speed: Economy Shipping Item(s) Subtotal:$91.10 Shipping & Handling:$0.00 ----- Total before tax:$91.10 Sales Tax:$0.00 ----- Total for This Shipment:$91.10 ----- Payment information Payment Method: Visa | Last digits: 1184 Billing address Maggie Kovach 1135 CHORRO ST SAN LUIS OBISPO, CA 93401-3607 United States Item(s) Subtotal:$91.10 Shipping & Handling:$0.00 ----- Total before tax:$91.10 Estimated Tax:$0.00 ----- Grand Total:$91.10 Credit Card transactions Visa ending in 1184: June 1, 2026: $91.10 To view the status of your order, return to Order Summary . Conditions of Use | Privacy Notice © 1996-2020, Amazon.com, Inc. Page 67 of 79 Final Details for Order #111-4826097-1541868 Order Placed: June 1, 2026 Amazon.com order number: 111-4826097-1541868 Order Total: $293.52 Business order information Chart of Account Code: CIP 5502 - TBID Shipped on June 2, 2026 Items Ordered Price 1 of: LIFETIME 80387 4-Foot Commercial Adjustable Folding Table, Almond Sold by and invoiced on behalf of: Amazon.com Condition: New $57.72 Shipping Address: Maggie Kovach 1135 CHORRO ST SAN LUIS OBISPO, CA 93401-3607 United States Shipping Speed: Consolidated Shipping in fewest deliveries Item(s) Subtotal:$57.72 Shipping & Handling:$0.00 ----- Total before tax:$57.72 Sales Tax:$0.00 ----- Total for This Shipment:$57.72 ----- Shipped on June 2, 2026 Items Ordered Price 1 of: COSCO 6 ft. Fold-in-Half Banquet Table w/Handle, Black Sold by and invoiced on behalf of: Amazon (seller profile) Business Price Condition: New $58.95 Shipping Address: Maggie Kovach 1135 CHORRO ST SAN LUIS OBISPO, CA 93401-3607 United States Shipping Speed: Consolidated Shipping in fewest deliveries Item(s) Subtotal:$58.95 Shipping & Handling:$0.00 ----- Total before tax:$58.95 Sales Tax:$0.00 ----- Total for This Shipment:$58.95 ----- Shipped on June 2, 2026 Items Ordered Price 1 of: COSCO 6 ft. Fold-in-Half Banquet Table w/Handle, Black Sold by and invoiced on behalf of: Amazon (seller profile) $58.95 Page 68 of 79 Business Price Condition: New Shipping Address: Maggie Kovach 1135 CHORRO ST SAN LUIS OBISPO, CA 93401-3607 United States Shipping Speed: Consolidated Shipping in fewest deliveries Item(s) Subtotal:$58.95 Shipping & Handling:$0.00 ----- Total before tax:$58.95 Sales Tax:$0.00 ----- Total for This Shipment:$58.95 ----- Shipped on June 2, 2026 Items Ordered Price 1 of: COSCO 6 ft. Fold-in-Half Banquet Table w/Handle, Black Sold by and invoiced on behalf of: Amazon (seller profile) Business Price Condition: New $58.95 Shipping Address: Maggie Kovach 1135 CHORRO ST SAN LUIS OBISPO, CA 93401-3607 United States Shipping Speed: Consolidated Shipping in fewest deliveries Item(s) Subtotal:$58.95 Shipping & Handling:$0.00 ----- Total before tax:$58.95 Sales Tax:$0.00 ----- Total for This Shipment:$58.95 ----- Shipped on June 2, 2026 Items Ordered Price 1 of: COSCO 6 ft. Fold-in-Half Banquet Table w/Handle, Black Sold by and invoiced on behalf of: Amazon (seller profile) Business Price Condition: New $58.95 Shipping Address: Maggie Kovach 1135 CHORRO ST SAN LUIS OBISPO, CA 93401-3607 United States Shipping Speed: Consolidated Shipping in fewest deliveries Item(s) Subtotal:$58.95 Shipping & Handling:$0.00 ----- Total before tax:$58.95 Sales Tax:$0.00 ----- Total for This Shipment:$58.95 ----- Payment information Payment Method: Visa | Last digits: 1184 Item(s) Subtotal:$293.52 Shipping & Handling:$0.00 Page 69 of 79 Billing address Maggie Kovach 1135 CHORRO ST SAN LUIS OBISPO, CA 93401-3607 United States ----- Total before tax:$293.52 Estimated Tax:$0.00 ----- Grand Total:$293.52 Credit Card transactions Visa ending in 1184: June 2, 2026: $293.52 To view the status of your order, return to Order Summary . Conditions of Use | Privacy Notice © 1996-2020, Amazon.com, Inc. Page 70 of 79 Final Details for Order #111-9625566-6066619 Order Placed: June 24, 2026 Amazon.com order number: 111-9625566-6066619 Order Total: $95.24 Business order information Chart of Account Code: CIP 5502 Shipped on June 27, 2026 Items Ordered Price 1 of: SFAIH Acrylic Creative Markers - 3mm Replaceable Nibs 24 Colors, Large Ink Capacity, High Coverage, Non-Bleeding Water-B ased Ink, Drawing Markers for Art Supplies, Wood, Fabric, Rock, DIY Easter Craft Sold by and invoiced on behalf of: SFAIH (seller profile) Seller Credentials: 889 Certification, ISO 9001:2015 - Quality Management Systems - Requirements Condition: New $16.78 1 of: SFAIH 36 Vibrant Acrylic Paint Markers-[Ultra High Coverage]1-2mm Fine Paint Pen for Any Surface, Paper, Rock, Fabric, W ood, Non-Bleeding Water-Based Permanent Ink, Non-Toxic, Art Drawing & DIY Crafts Sold by and invoiced on behalf of: SFAIH (seller profile) Seller Credentials: 889 Certification, ISO 9001:2015 - Quality Management Systems - Requirements Condition: New $15.99 1 of: 12 Vibrant Colors Jumbo Acrylic Paint Markers, 15MM Graffiti Markers, Waterproof Jumbo Poster Markers for Canvas, Poster Board, DIY Crafts, Window, Wood & Fabric, Thick Marker for Artists & Teachers Sold by and invoiced on behalf of: CONDA ARTS COLLECT (seller profile) Condition: New $15.99 1 of: X ARTY HUB Jumbo Acrylic Paint Markers, 24 Colors (14 Classic, 6 Metallic, 4 Neon) Poster Markers with 15mm Thick Tip, Q uick-Dry Paint Pens for Window Art, Banners, Signs & Large DIY Projects Sold by and invoiced on behalf of: X ARTY HUB (seller profile) Business Price Condition: New $37.99 1 of: 12 x 9 Ft Plastic Drop Cloths (6-Pack) - Disposable Painter's Sheeting & Tarps for Painting, Waterproof Furnitu re/Couch/Floor Protection Sold by and invoiced on behalf of: AXGATOXE Protection Gear Shop (seller profile) Condition: New $8.49 Shipping Address: Downtown SLO DOWNTOWN SLO OFFICE 1135 CHORRO ST SAN LUIS OBISPO, CA 93401-3607 United States Shipping Speed: FREE Prime Delivery Item(s) Subtotal:$95.24 Shipping & Handling:$0.00 ----- Total before tax:$95.24 Sales Tax:$0.00 ----- Total for This Shipment:$95.24 ----- Page 71 of 79 Payment information Payment Method: Visa | Last digits: 4251 Billing address Rachel Lackmann 1135 CHORRO ST SAN LUIS OBISPO, CA 93401-3607 United States Item(s) Subtotal:$95.24 Shipping & Handling:$0.00 ----- Total before tax:$95.24 Estimated Tax:$0.00 ----- Grand Total:$95.24 Credit Card transactions Visa ending in 4251: June 27, 2026: $95.24 To view the status of your order, return to Order Summary . Conditions of Use | Privacy Notice © 1996-2020, Amazon.com, Inc. Page 72 of 79 Rachel Lackmann <rachel@downtownslo.com> Your Invoice for Order US397805011779216471 1 message BannerBuzz Update <alerts@bannerbuzz.com>Tue, May 19, 2026 at 11:48 AM To: Rachel Lackmann <marketing@downtownslo.com> INVOICE#US397805011779216471-1542593 Date 19. May. 2026 1200 Northbrook Parkway, Suite 180 Suwanne, Georgia 30024 United States Sales Tax No: 219-664448,220-371008 Hi Rachel Lackmann, Here’s your invoice Thank you for your recent order with us! As requested, please find invoice of your order US397805011779216471. Items Qty Subtotal Heart Shaped Backdrop-Graphic SKU: CFMHSB01-G Page Type : Upload Your Artwork Order Size (W X H) : 6.5 Ft x 6.4 Ft (FT) | $139.99 Print Sides: Double Sided | $4.20 Estimated delivery Tue, Jun 9th 2026 1 $144.19 Heart Shaped Backdrop-Graphic SKU: CFMHSB01-G Page Type : Upload Your Artwork Order Size (W X H) : 6.5 Ft x 6.4 Ft (FT) | $139.99 1 $144.19 Subtotal $288.38 Wallet Amount $0.00 Tax $29.05 Assurance Plus $43.49 Grand Total $360.92 Page 73 of 79 Rachel Lackmann <rachel@downtownslo.com> Your order from International E-Z UP®, Inc. is confirmed. (ref: ECM300623223) International E-Z UP®, Inc. <info@bolt.com>Mon, Apr 20, 2026 at 8:41 AM Reply-To: online@ezup.com To: rachel@downtownslo.com Your order from International E-Z UP®, Inc. is confirmed. Your items are being prepared for shipment and tracking details will be shared once your order is on the way. Vantage, 10'(3m),Shelter, Wh Frame, Royal Bl $1,069.00 Qty: 1 ($1,069.00 ea) Subtotal Promo applied! $1,069.00 $962.10 Shipping Free Tax $84.18 Total (Visa 8026) $1,046.28 Bolt powers a faster, secure checkout experience for International E-Z UP®, Inc.. With the Bolt SuperApp, you can: • View your order details anytime• Get notified when your order ships• Track delivery once it's available Download to get updates with Bolt FedEx - Home Delivery Delivers: 5/5/2026 Rachel Lackmann 1135 Chorro St San Luis Obispo, California 93401 United States Page 74 of 79 Page 75 of 79 Page 76 of 79 Page 77 of 79 I N V O I C E San Luis Obispo Bicycl e Coal ition PO Box 571 San Lu is Obispo, CA 9 3406 -05 71 accounts@bikeslocounty.org +1 (80 5 ) 31 6 -4 5 37 Bill t o San Luis Obispo Downtown Association 1135 Chorro Street San Luis Obispo, CA 93401 Shi p to San Luis Obispo Downtown Association 1135 Chorro Street San Luis Obispo, CA 93401 Invoice details Invoice no.: 32 Terms: Non-member Invoice date: 05/22/2026 Due date: 07/03/2026 #Product or service Description Amount 1.B ike Valet Co n tract F ee #246 - 7/3 E x tend ed Concert B ik e Valet Serv ice - Full Day non-p r ofit (5-9 hours ) $475-$285 (s ince half-d ay alr ead y p ay ed for) = $190 $190.00 Ways to pay Note to cus to mer All rented b ike r ack s mus t b e r eturned in good work ing ord er b y the agreed -up on d ate. Pleas e note that a d amage fee of $200 p er r ack will b e as s es s ed for any eq uip ment r eturned b rok en, s ignificantly d amaged , or inop erab le. B y accep ting thes e terms , the cus tomer as s umes res p ons ib ility for the car e and s afe return of all rented units . Vi e w and pay Total $190.00 Page 78 of 79 Page 79 of 79