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City of SLO Mobility Update
Downtown SLO Parking and Access Committee
January 6, 2026
2
Downtown Mobility: A Year in Review (2025)
•Parked approximately 4 million cars in
garages and on-street
•Launched a single mobile parking
payment app –PayByPhone
•New on-street pay stations
•New garage gating system
•Enhanced lighting and safety features in
garages
•Offered FREE Holiday garage parking
•Short Range Transit Plan Adopted
•Took delivery of 6 Electric Buses
•FREE Holiday Trolley (sponsored by
Rideshare’s Know How To Go)
•Installed 6 BikeLink lockers at 1166
Higuera
•Launched Roll and Stroll Education
Campaign
3
Downtown Mobility: A Look Ahead (2026)
•Cultural Arts Parking Garage Grand Opening
•Contactless payment and fare capping on
SLO Transit buses
•Additional trips/loops on SLO Transit Route 4
that connect Cal Poly to the Downtown area
•Restore transit services to the west end of
downtown in spring
•Expansion of the Downtown Access Pass to
include downtown residents and new
geographic areas
•Downtown Transit Center Rehabilitation
Design
•Digital 10-Hr Parking Permits
•Garage Safety Netting and Security Cameras
•Downtown on-street signage and curb
management
•Converting single space meters to pay
stations
4
(A)
Actual
2022-23
(A)
Actual
2023-24
(B)
Actual
2024-25
(C)
Budgeted
2025-26
(D)
Budgeted
2026-27
(E)
Projected
2027-28
(F)
Projected
2028-29
REVENUES
Charges for Service
46401/46402 - Parking Meters 2,574,431 5,927,488 4,589,728 4,312,367 4,312,367 4,312,367 4,312,367
46403 - Parking Structures 1,224,458 1,757,776 1,886,338 2,860,504 3,687,079 3,687,079 3,687,079
46404 - Long Term Parking 700,873 702,797 522,895 500,000 500,000 500,000 500,000
46405 - Parking In-Lieu 23,824 - - 23,824 23,824 23,824 23,824
46406 - City Employee Parking 82,705 70,890 53,878 89,760 89,760 89,760 89,760
44204 - Other Rent & Lease Revenue 690,310 524,111 590,551 479,600 483,900 504,400 508,900
Total Charges for Service 5,296,600 8,983,063 7,643,389 8,266,055 9,096,930 9,117,430 9,121,930
Total Citations and Fines 1,369,398 1,190,030 1,113,016 1,231,100 1,276,500 1,247,267 1,245,622
Total Other Revenue 1,291,192 54,919,686 2,014,548 78,800 98,800 108,800 128,800
TOTAL REVENUE 7,957,191 65,092,779 10,770,953 9,575,955 10,472,230 10,473,497 10,496,352
EXPENDITURES
Add'l Director Salary Burden 24,014 45,936 47,314 48,733
Add'l Asst. Director of PW Salary Burden 32,521 62,209 64,075 65,997
Total Salaries and Benefits 1,690,052 1,991,075 2,117,073 2,256,386 2,400,514 2,472,530 2,546,706
Total Contract Services 794,078 808,883 625,092 638,380 641,340 660,580 680,398
Total Other Operating Expenditures 769,146 1,018,041 1,081,996 1,112,151 1,115,541 1,237,139 1,257,004
Total Operating Expenditures 3,253,276 3,817,999 3,824,161 4,006,917 4,157,395 4,370,248 4,484,107
Total Capital Asset Expenditures 1,936,247 20,701,121 27,152,066 18,431,625*527,292 2,075,000 165,000
Total Debt Service Expenditures 819,618 3,016,362 3,492,373 3,696,535 3,593,490 3,589,082 3,590,355
Total Transfers to / from Other Funds 1,263,622 1,387,281 1,632,053 1,720,732 1,931,937 2,010,959 2,093,841
TOTAL EXPENDITURES 7,272,763 28,922,763 36,100,654 27,855,808 10,210,114 12,045,290 10,333,303
Working Capital - Beginning 13,129,008 13,813,435 49,983,451 24,653,751 6,172,798 6,434,914 4,863,121
Change in Financial Position 684,428 36,170,016 -25,329,701 -18,480,953 262,116 -1,571,793 163,049
Working Capital - Year End 13,813,435 49,983,451 24,653,751 6,172,798 6,434,914 4,863,121 5,026,170
Operating Reserve (20%)814,579 1,366,872 1,463,307 1,529,383 1,528,548 1,569,588 1,591,946
Assigned for Pension Contributions - - - 97,543 97,543 97,543 97,543
Unreserved Working Capital Year End 12,998,856 48,616,579 23,190,444 4,545,871 4,808,822 3,195,990 3,336,681
2023-25 Financial Plan 2025-27 Financial PlanParking Fund
Long-Term
Forecast
5
REVENUE
PARKING FUND AT A GLANCE
*as of December 2025
ACTUALS
VS
BUDGET
Budget Actuals % of Target Benchmark %
43103-Parking Fines
$ 1,231,100
$
331,501 27%45%
46401/46402-
Parking Meters -
Lots & Streets $ 4,312,367 $ 1,785,919 41%45%
46403-Parking
Structures $ 2,860,504 $ 1,347,771 47%45%
46404-Long Term
Parking $ 500,000 $ 215,654 43%45%
44204-Other Rent &
Lease Revenue $ 479,600 $ 101,697 21%45%
6
OPERATING BUDGET
Budget Expend./Oblig Available % Remaining Benchmark
Salaries and Benefits $2,198,513.42 $1,034,648.44 $1,163,864.98 53%60%
Contract Services and Other $1,750,531.00 $893,188.31 $857,342.69 49%55%
TOTAL BUDGET $3,949,044.42 $1,927,836.75 $2,021,207.67 51%
7
CONTRACT SERVICES AND OTHER EXPENSES
Budget Expenditures/
Obligations % Remaining
61013 - Other Contract Services $638,380 $318,537 50%
61001 - Advertising and Public Outreach $30,200 $2,271 92%
61005 - Data Processing Services $90,200 $81,861 9%
61008 - Downtown Access Pass $15,000 $7,856 48%
61011 - Maintenance $96,000 $4,951 95%
61501 - City Water Service $5,950 $2,585 57%
61502 - City Sewer Service $600 $238 60%
61503 - Electric Service $269,280 $130,771 51%
61506 - Solid Waste Service $6,426 $2,340 64%
62001 - Print and Reproduction $66,000 $19,916 70%
62002 - Office Supplies $5,000 $599 88%
62009 - Software Licensing & Maint Agreements $10,000 $0 100%
62503 - Equipment Maintenance Supplies $16,000 $988 94%
62509 - Misc Materials and Supplies $26,525 $14,724 45%
63001 - Memberships & Certifications $1,320 $1,020 23%
63002 - Education and Training $8,500 $0 100%
63003 - Trips and Meetings $7,500 $832 89%
65013 - Credit Cards Merchant Fees $457,650 $303,700 34%
TOTAL $1,750,531 $893,188 49%
Benchmark 55%
8
Pay Stations
Initial Input - Overall, the new pay stations have been well
received, with most customers expressing satisfaction. No
significant issues have been identified. There are a couple of
minor adjustments that staff are working to improve the end-user
experience. Compared to the previous pay stations, the new
system appears to have been received more positively.
Customer Feedback Survey Coming February 2026:
•Pay stations reach three months of operation in February
•Survey will be available online via a shareable link/QR Code
•Survey will be promoted directly on pay stations
•Survey will remain open until a substantial level of feedback is
received, comparable to the recent Garage Survey
9
Garage Validations
Promotion of Garage Validation Program in 2026
•Increased participation expected with the opening of the
Cultural Arts District Parking Garage
•Businesses like Novo/Luna Red have already purchased
validations for January Restaurant Month
•Validations are flexible:
•Patrons can park in any City garage
•Validation is applied upon exit
•Cost-saving benefit for businesses and customers:
•Half-price parking at $1 per hour
•Goal: Expand adoption and use of the program within the
downtown business community in 2026
10
Parker Technologies
11
Commercial Loading in Downtown SLO
Active Efforts
•Education and outreach
•Increased enforcement
•Tree/limb trimming downtown
•Evaluate and potential re-allocation of
curb space
350
Commercial
Loading Zones
Issued Monthly
12
Increased Transit Access to Downtown
•Increased frequency of Route 3A!
•Continued sponsored trolley rides courtesy of
Rideshare’s Know How To Go Program!
1
City of SLO Mobility Update
Downtown SLO Parking and Access Committee
April 7, 2026
2
Cultural Arts District Parking Garage
The New Cultural Arts Parking Garage has been officially open for three weeks!
Occupancy Rates have steadily increased with over 15,000 vehicles parked in the garage since it opened.
3
Parking Validation Promotions
•Hosted an April 1 workshop at
the Creamery to share garage
validation program details with
nearby businesses.
•Door-to-door outreach will follow
to reach businesses that couldn’t
attend.
•Available marketing materials
•window clings
•table tents
•social media templates
4
10-Hour Digital Permits Project Update
Timeline for 10-hour meter permits
Oct 2025 – Jan 2026 Implementation with permit vendor, Data Ticket
Feb 2026 Internal testing
Mar 16, 2026 Public site open for optional enrollment and pre-purchase
Apr 1, 2026 Digital permits available
Jul 1, 2026 Required enrollment for late adopters
As of April 6:
•299 digital permits sold online
•7 digital permits sold in office
•1 physical permits sold
5
Parker Technology Pilot Program Update
•Parker has answered over 2400 calls from
customers from December to March
•Of the calls received, 22 (less than 1%) have been
transferred to Parking Staff for assistance
6
Commercial Loading Progress Update
Recommendation Status
Near term Trim tree limbs encroaching over the curb space Completed
Near term Provide clear communication to all Commercial Loading
Zone (CLZ) permit applicants during October Completed
Near term Ongoing education Ongoing
Near term Targeted enforcement of CLZ spaces Ongoing
Midterm
Re-allocate curb space for loading zones (commercial and
passenger)
•Loading zone inventory – Complete
•Preliminary staff recommendations – Complete
•Outreach/Survey – Spring 26
•Installation of updated curbs – Fall 26
In Progress
7
Old SLO Trolley Ridership Stats
Sponsored by: Rideshare’s Know How To Go! campaign
2025 2026
January 27 117
February 34*71
March 117 299
Total 178 487
*Includes 2 rain cancellations
8
Tap2Ride – New Payment and Fare Capping System
Marketing and Communications
•On-bus advertisements
•Joint Press release
•Social Media (Facebook, X,
Instagram, Mobile app)
•Website Landing page
•In-person Events
o Earthfest (April), Public Works
Week (May), Farmers’ Market
(TBD)
o Regional Equity Roundtable
Partners Events
o The Belonging Project
•Video (to be published after launch)
9
Transit - Summer Youth Ride Free
About the Program
The goal of the annual Youth Ride Free program is to give
riders, 18 years old and under, positive exposure to transit
services.
Youth Ride Free is a Rideshare program that allows K-12
students to ride all SLO County bus routes for free* during
summer months. No pass is required.
*Regular fares apply to all Runabout, Morro Bay Trolley and
Dial-A-Ride services.
10
May is Bike Month!
The City is excited to participate in the following Bike
Month events!
Bike to School Day - May 6
SLO City Bike Breakfast – May 7
Laguna Lake Mountain Bike Skills Camp – May 9 (SLO
City Rangers will host a skills day for kids ages 7-12)
SLO Fire Department Bike Breakfast – May 20
1
City of SLO Mobility Update
Downtown SLO Parking and Access Committee
May 5, 2026
2
Commercial Loading Progress Update
Recommendation Status
Near term Trim tree limbs encroaching over the curb space Completed
Near term Provide clear communication to all Commercial Loading
Zone (CLZ) permit applicants during October Completed
Near term Ongoing education Ongoing
Near term Targeted enforcement of CLZ spaces Ongoing
Midterm
Re-allocate curb space for loading zones (commercial and
passenger)
•Loading zone inventory –Complete
•Preliminary staff recommendations –Complete
•Presenting Pilot for 700 Block of Higuera –May 5
(Today)
•Outreach to adjacent businesses –May/June 26
•Installation of updated curbs –August 26
•Survey to broader downtown –August 26
In Progress
3
Existing Condition
Recommended Changes
700 Block Higuera Street
Pay Station CLZ 80511 PP 80511 Pay Here PLZ ADA 80511 MC Non-Standard Pole Standard Pole New Pole
Signs PolesTree
These trees may need trimming to accommodate the large trucks.
Higuera Street
Higuera Street ChorroBroadChorroBroad
5
Downtown Traffic Safety
•Prior roadway configuration experienced high rates of pedestrian crashes (Traffic
Safety Reports)
•Prevailing speeds on Higuera and Marsh are 23-25 mph (down from 33 mph)
•Since installation of “road diet”, bicycle volumes increased by 6% and pedestrian
volumes increased by 10% on corridor overall
2016 2025 2016 2025
Higuera: Chorro to Broad 161 190 3148 5063
Marsh: Chorro to Broad 189 205 2845 2092
Bike/Walk Counts: Downtown Core
Bike Pedestrian
8
Project Updates
1.Garage Permits – Transitioning to Data
Ticket (for permit management)
2.10-Hr Permits – Transition to digital
(Data Ticket)
3.Broad Street “Dog-Leg” – Converting
back to 3 Hr Zones
9
Cultural Arts District Parking Garage
The New Cultural Arts Parking Garage has been open since March 17th!
Over 32,000 vehicles have parked in the garage since it opened.
10
Tap2Ride – New Payment and Fare Capping System
Marketing and Communications
•On-bus advertisements
•Website Landing page
•Joint Press release
•Social Media (Facebook, X,
Instagram, Mobile app)
•In-person Events
o Earthfest (April), Public Works
Week (May), Farmers’ Market
(TBD)
o Regional Equity Roundtable
Partners Events
o The Belonging Project
•Video (to be published after launch)
11
Transit App
1.App Features:
a.Accurate, real-time vehicle locations
b.Step-by-step navigation
c.Rider alerts
2.Outreach and ongoing promotions
a.News release/Social post
b.SLO Transit interior bus ads
c.Mustang News Digital Ads
3.Initial feedback
a.Riders like the functionality and are asking for full access to Transit Royale
12
Downtown Transit Center Kick-Off
Project Schedule:
•End of 2026 - Alternative Analysis
Complete & 50% PS&E Complete
•End of 2027 - All Design Complete and
Awarding Project to Contractor
•Early 2028 - Construction Starting
13
May is Bike Month!
The City is excited to participate in the following Bike
Month events!
Bike to School Day - May 6
SLO City Bike Breakfast – May 7
Laguna Lake Mountain Bike Skills Camp – May 9 (SLO
City Rangers will host a skills day for kids ages 7-12)
SLO Fire Department Bike Breakfast – May 20
1
City of SLO Construction Update
Impact Committee Meeting
May 19, 2026
2
Mission Plaza Update
Mission Plaza Enhancement Project
•Bathrooms are finished and are open 8 a.m. – 9 p.m.
•Contractor is close to completing all required work
and is currently working through punch list items,
which may continue for a few weeks
•Tenant improvements still need to be completed on
the café kiosk before opening this summer
3
Commercial Loading Progress Update
Recommendation Status
Near term Trim tree limbs encroaching over the curb space Completed
Near term Provide clear communication to all Commercial Loading
Zone (CLZ) permit applicants during October Completed
Near term Ongoing education Ongoing
Near term Targeted enforcement of CLZ spaces Ongoing
Midterm
Re-allocate curb space for loading zones (commercial and
passenger)
•Loading zone inventory – Complete
•Preliminary staff recommendations – Complete
•Outreach/Survey – Spring 26
•Installation of updated curbs – Fall 26
In Progress
1
City of SLO Mobility Update
Downtown SLO Parking and Access Committee
June 2, 2026
2
Commercial Loading Progress Update
Recommendation Status
Near term Trim tree limbs encroaching over the curb space Completed
Near term Provide clear communication to all Commercial Loading
Zone (CLZ) permit applicants during October Completed
Near term Ongoing education Ongoing
Near term Targeted enforcement of CLZ spaces Ongoing
Midterm
Re-allocate curb space for loading zones (commercial and
passenger)
•Loading zone inventory –Complete
•Installation of Pilot for 700 Block of Higuera –
Complete
•Survey to broader downtown –Summer 2026
In Progress
3
Cultural Arts District Parking Garage
The New Cultural Arts Parking Garage has been open since March 17th!
Over 40,000 vehicles have parked in the garage since it opened.
4
Transit App
1.App Features:
a.Accurate, real-time vehicle locations
b.Step-by-step navigation
c.Rider alerts
2.Outreach and ongoing promotions
a.News release/Social post
b.SLO Transit interior bus ads
c.Mustang News Digital Ads
3.Initial feedback
a.Riders like the functionality and are asking for full access to Transit Royale
5
Tap2Ride – New Payment and Fare Capping System
Marketing and Communications
•On-bus advertisements
•Website Landing page
•Joint Press release
•Social Media (Facebook, X,
Instagram, Mobile app)
•In-person Events
o Earthfest (April), Public Works
Week (May), Farmers’ Market
(TBD)
o Regional Equity Roundtable
Partners Events
o The Belonging Project
•Video (to be published after launch)
6
SLO Transit RideText
What is RideText?
RideText is a subscription-based text messaging services that provides riders with
real-time transit information.
How Does it Work?
Riders can subscribe to RideText alerts from their phone by texting “SLO Sub Alerts”
to 22827. After confirming the subscription, riders will receive all alerts posted by SLO
Transit.
RideText also provides real-time arrival predictions for individual bus stops. Riders
can text “SLO” and the bus stop number to 22827.
For example, texting “SLO 1000” returns the estimated arrival times for all routes that
serve the Downtown Transit Center.
7
Enjoy Summer on SLO Transit!
Summer Trolley
Youth Ride Free
1
City of SLO Mobility Update
Downtown SLO Parking and Access Committee
July 1, 2025
2
Parking Garages
Installation of gating system is complete at
all parking garages!!!
Final Steps:
•Finalizing signs inside garages
•Promotion of all garage access options
•Monthly parking (Prox cards, AVI tags, LPR)
•Business validation
•Digital check out
•Reservations
3
Welcome Volunteers
4
Commercial Loading in Downtown SLO
5
More of Old SLO Trolley This Summer!
July 3 – September 27
Thursday 5 – 9 p.m.
Fridays & Saturdays 12 – 8 p.m.
6
SLO Transit Schedule Update for “Poly Time”
7
Educational Video: Pedestrian Head Start
https://www.youtube.com/shorts/pvIwlxa2YWM
1
Pay Station
Insert
2
Commercial Loading
DTSLO Parking and Access Committee Meeting
July 7, 2026
3
Downtown SLO –How we got here
Businesses raise concerns and submit feedback to City of SLO
City of SLO begins monitoring conditions
Aug. 2025
Oct. 21 –Environmental Committee meets with drivers; reviews potential approaches and staff recommendations
Oct. 2025
Tree trimming completed throughout the downtown core
Nov. 2025
May 5 –DTSLO requests expedited installation of pilot prior to June 1
May 27 –Pilot configuration installed
May 2026
Commercial trucks frequently load from the travel lane, creating congestion and safety concerns.
Loading zones are often unavailable or unsuitable for large trucks.
Passenger vehicles sometimes occupy commercial loading zones.
Greatest need is on the 700 block of Higuera (secondary: 1000 block).
Pilot provides an opportunity to evaluate improvements that support the future Higuera corridor.
Initial concerns:
4
City of SLO – Quick Overview
Understanding Higuera Street Today
Loading Zone Roadmap (Recap)
Exploring Additional Improvements
Higuera 700 Block Pilot Project Discussion/Input
Next Steps
5
Understanding Higuera Street Today
Common Perception
'The third lane was removed to install a bike lane.'
What people see:
• Trucks unloading in travel lanes
• Empty loading zones
• A bike lane that may appear lightly used
✓ Clarifying the current road design
The primary purpose of the 2021 redesign
was traffic calming and pedestrian safety-first
project.
The lane reduction from 3 → 2 travel lanes:
• Reduced vehicle speeds by 27%
• Improved pedestrian safety by 50%
• Supports the Downtown Concept Plan
• Supports Active Transportation, Complete Streets, and City goals
• The bike lane is one component of the overall safety-focused
redesign.✓ Current Challenges
•Loading zones may be occupied or difficult for large trucks
to access.
•Trucks may choose the travel lane when curb loading is not
feasible.
•Enforcement is situational and depends on site conditions.
•Commercial loading zones often sit unused outside peak
delivery periods.
What California Law Allows
Preferred: Commercial loading zone
Permitted: Travel lane when ‘reasonably necessary’
Not permitted: Bicycle lane loading
Reminder: commercial vehicles may legally
load from travel lanes under certain
circumstances (CVC Chapter 9, 22502)
6
Downtown Loading Zone Improvement - Roadmap
COMPLETED Trimmed tree limbs over loading spaces (Nov 2025)
Clear communication to all CLZ permit holders (Oct 2025)
Loading Zone downtown inventory
IN PROGRESS Higuera 700 Block Pilot Project
Ongoing Education for businesses and drivers
Targeted enforcement in loading zones
Evaluating Additional Improvements (next slide)
Evaluate Higuera Street Striping Configuration w/ Emergency
Services
FUTURE
(Planned)
Broader downtown loading zone survey (Early 2027)
Restriping loading zones throughout downtown (Spring 2027)
Implement any Additional Improvements (Winter 2027)
7
Exploring Additional Improvements
Modification to Traffic Signal Timing
Installation of additional wayfinding signs to Parking Garages
Modification to CLZ times (i.e. Vehicles can park after 3pm)
TRADE-OFFS
3
8 CHORROBROADHiguera 700 Block BEFORE
(9AM – 9PM)(9AM – 6PM)(9AM – 9PM)GARDENPARKING LANE
BIKE LANE
PARKING LANE
HIGUERA STREETNORTH TRAVEL LANE
SOUTH TRAVEL LANE
9 CHORROBROADHiguera 700 Block Pilot Project
(9AM – 9PM)(9AM – 6PM)(9AM – 9PM)GARDENPARKING LANE
BIKE LANE
PARKING LANE
HIGUERA STREETNORTH TRAVEL LANE
SOUTH TRAVEL LANE
Pilot based on Field Observations and DT SLO Feedback
Better turning radius from Chorro
Longer loading zones for large trucks (80’ min)
Due to SLOMA construction, original pilot location was shifted.
Passenger Loading Zones Maintained in front of SLO Brew
Lofts and on the South side of the block for smaller vehicles.
Commercial vehicles can use Passenger Loading Spaces
10
Pilot Project Field Observations & Feedback (so far)
Survey Feedback
•Pilot survey opened June 23rd
•Number of responses: 35 so far
•Average rating: 2.85 out of 5
•Primary concern: Delivery trucks continue to stop in travel lanes instead of using loading zones and curb space remains vacant during the day.
•Enforcement was the most common recommendation to improve compliance.
•Loss of customer parking and impacts to downtown businesses were frequent concerns.
•Some respondents reported improved traffic flow, particularly during delivery periods.
•Commercial users generally favored the longer loading zones for larger trucks.
•Comments also included broader feedback on the Higuera bike lanes and downtown street design.
•Parking Compliance Officers regularly patrol the area
(7-10 times daily) and engage with drivers
•When engaged, about 10% of delivery drivers will relocate to a loading
zone
•Once Tree was hit, Drivers were discouraged from using the loading zone
•380 Commercial Loading Zone Violations Issued Monthly
11
Next Steps
July 31
Pilot Survey
Closes
August 4
DT SLO Meeting
Evaluate Pilot
Feedback
September 1
DT SLO Meeting
Present draft
changes
October
Implement pilot
recommendations
January
Downtown Survey
Spring 2027
Update all
downtown
loading curbs
Continued Monitoring and Stakeholder Outreach
12 CHORROBROADHiguera 700 Block Pilot Project
(9AM – 9PM)(9AM – 6PM)(9AM – 9PM)GARDENPARKING LANE
BIKE LANE
PARKING LANE
HIGUERA STREETNORTH TRAVEL LANE
SOUTH TRAVEL LANE
Pilot based on Field Observations and DT SLO Feedback
Better turning radius from Chorro
Longer loading zones for large trucks (80’ min)
Due to SLOMA construction, original pilot location was shifted.
Passenger Loading Zones Maintained in front of SLO Brew
Lofts and on the South side of the block for smaller vehicles.
Commercial vehicles can use Passenger Loading Spaces
1
City of SLO Mobility Update
Downtown SLO Parking and Access Committee
September 16, 2025
2
Pay Stations
•Feature highlights
•Fully customizable touch screen
•Simple process for payment
•Backlit screen and motion activated light bar
•Multiple payment options
•Text receipts with option to extend parking from text message
•Completed
•Contract
•Wrap and screen flow design
•Next Steps
•Hardware and software setup
•Shipping
•Installation scheduled for late October
3
Business Toolkit – Downtown Parking
Web Page: A dedicated parking for businesses page is
being developed as a one-stop resource for all parking-
related information. It will feature a landing page for the new
pay stations, including step-by-step instructions and a how-
to video.
Printed Materials: Rack cards will provide directions for
using the new pay stations and the PayByPhone app.
Signage: Window signs promoting PayByPhone Coupons
and Garage Validation will be made available for
businesses.
Digital Outreach: Newsletter blurbs with links to the
business page will be distributed.
Community Engagement: A door-to-door campaign will
help share information directly with businesses and
residents.
4
PayByPhone Update
PayByPhone rollout campaign highlights included:
•400 signs
•Press releases
•Social media posts (ongoing through City channels)
•Shared communications via Downtown SLO, Chamber,
and Parking Steering Committee
•Door-to-door outreach to downtown businesses
•Farmer’s Market booth participation
•Business toolkit, including:
•Social media graphics
•Digital and print materials
•Window decals and countertop tents (provided at no
cost to businesses)
•In-person merchant workshop
Mobile app usage
increased by 9% since
promotions began!
5
Commercial Loading in Downtown SLO
6
Downtown Access Pass Pilot Expansion
Pilot expands to San Luis Obispo
Regional Transit Authority (RTA) services
Free Regional Transit Pass for City
employees
Goal: Measure if free passes increase
employee transit use
7
Roll & Stroll Education
1
City of SLO Mobility Update
Downtown SLO Parking and Access Committee
October 7, 2025
2
SLO Transit Ridership +10% Increase
3
6 Express Returns!
4
Microtransit Feasibility Study
What is Mircotransit?
Microtransit is a public transportation option
that aims to fill gaps in existing bus service,
like late evenings or locations far from bus
stops.
This type of service allows riders to request
a trip that routes from their specific origin to
destination. Rides are shared with other
users, and fares are significantly lower than
private transportation costs.
5
Walktober
6
Bike Light Giveaway
•Daylight Savings Ends on Sunday, November 2nd
•State law requires a front light and rear reflector
(rear light recommended) ~ $150+ Fine
•Pop-up Bike Light Giveaway Event during the first
week of the time change
•Riding with a light at night significantly lowers risk
of collision
7
Halloween Safety Campaign
•Halloween is one of riskiest nights for traffic
safety
•While driving, watch for kids crossing midblock.
Drive slow
•Make sure costumes are visible
•Avoid masks that hinder vision
•Reflective costumes are best
•Carry a light
•Avoid midblock crossing
8
Parking Fund FY24-25 Year End
FY 2023-24 FY 2024-25 FY 2025-26
Parking Fund Actual Budget Actual Variance %Budget
Meters 5,927,488$ 4,312,367$ 4,589,728$ 277,361$ 6%4,312,367$
Structures 1,757,776 2,860,504 1,886,338 (974,166) -34%2,860,504
Long-Term Parking 702,797 901,906 522,895 (379,011) -42%500,000
Fines 1,190,030 1,252,200 1,113,016 (139,184) -11%1,231,100
Other Revenue 3,669,687 664,884 2,684,563 2,019,679 304%671,984
Total Revenue 13,247,779$ 9,991,861$ 10,796,540$ 804,679$ 8%9,575,955$
8
`FY 2023-24 FY 2024-25 FY 2025-26
Parking Fund Actual Budget Actual Funds
Available %Budget
Staffing 1,991,075$ 2,208,664$ 2,138,507$ 70,157$ 3%2,198,513$
Contract Services 862,591 782,601 645,512 137,089 18%683,580
Other Operating Expenditures 967,528 1,135,504 1,058,764 76,741 7%1,066,951
Debt Service 3,016,362 3,827,322$ 3,500,278$ 327,044 9%3,696,534
Transfers Out 1,387,281 1,632,053$ 1,632,053$ - 0%1,720,732
Total 8,224,837$ 9,586,144$ 8,975,113$ 611,030$ 6%9,366,310$
Revenue
Expense
9
Garage User Survey Results
(As of 9/30/2025)
•230 responses received
•Average rating: 3.7 (out of 1 to 5)
•Written comments: Overall feedback was
positive, with users noting the system is
convenient and easy to use. Some mentioned
challenges with payment steps and exit delays.
10
Pay Stations
Installation October 27 – November 12
Communications Plan
•Before Installation (1 week prior)
•Press release announcement
•Social media posts
•Updated webpage with how-to guides and FAQs
•During Installation
•On-street education by staff
•Printed handouts for users
•After Installation
•User Survey
•Feeback from DTSLO and local businesses
11
Downtown Access Holiday Planning
Free Parking in City Garages
Thanksgiving Weekend: Thursday -Sunday
Sundays in December: December 7, 14, 21,
and 28
Christmas Eve, Christmas Day, and the Day
after, New Year’s Eve and New Year’s Day
Holiday Parade Night: Free on-street and
garage parking (times TBD)
Holiday Trolley: Thursdays 6 - 9 p.m. -
Fridays & Saturdays 12:00 p.m. – 8:00 p.m.
12
Commercial Loading in Downtown SLO
1
Commercial Loading in Downtown SLO
2
Findings: What we are hearing and seeing
•Large commercial vehicles loading/unloading throughout the day and staging in vehicle lane
•During busiest times of day
•Blocking on-street parking
•Congesting traffic
•Primary location of concern is 700 block of Higuera
•Passenger vehicles using commercial loading zones blocking access for delivery trucks (sometimes displayed commercial permits, other times did not).
•Large semi-trucks rarely use the designated loading zones
•Smaller box trucks more often use loading zones but were often blocked by the passenger vehicles
•Commercial trucks using the lane to load/unload have been observed blocking in vehicles in paid parking areas
•Size of loading commercial zones are not long enough for large trucks to maneuver into/out of
•Drivers not comfortable crossing over bike lane due to visibility
•Tree limbs encroaching
3
Potential Strategies
Staff Level Council Level State Level DTSLO/Business
Owner Level
Near Term
Education/Outreach
Provide keys to
drivers for early
delivery
Increased enforcement Continued
communicationTree/Limb Trimming
Downtown
Mid-Term Re-allocate curb space
Commercial permit
holders to use paid
parking areas
Long-Term Roadway redesign to
shift bike lane
Ordinance limiting
deliveries to specific
times Allow commercial
trucks to park in
bike laneRoadway redesign
to remove bike lane
4
Staff Level Recommendations
Near term Recommendations (0-3 months)Trade-Off
Trim tree limbs encroaching over the curb
space
Provide clear communication to all Commercial
Loading Zone (CLZ) permit applicants during
October
Ongoing education
Targeted enforcement of permit regulations
including
Enforcement likely to
impact business owners
5
Staff Level Recommendations
Midterm Recommendations (3-9 months)Trade-Off
Re-allocate curb space for loading zones
(potentially both commercial and passenger)
Potential reduction of public
parking spaces
6
Staff Level Recommendations
Longterm Considerations (1-3+ years)Trade-Off
Consider roadway design to shift bike lane to
the curbside where it is adjacent to commercial
loading
Reduction of public parking
spaces, potential Emergency
Response challenges
7
Council Level – Policy Shift
Midterm (3-9 months)Trade-Off
Develop/pilot program to allow
commercial permit holders to parking
in passenger loading or paid parking
areas
Reduced availability for visitors/shoppers & inability to
effectively enforce
Longterm (1-3+ years)Trade-Off
Ordinance limiting deliveries to
specific times
Impact on deliveries to business - when or increased
costs - & enforcement implications
Redesign of roadway to remove bike
facilities.
Increased vehicle speeds → reduced safety for people
walking and biking → reduced walkability (which can
impact downtown vitality)
Reduced access for community members using or reliant
on non-vehicle transportation → increased demand on
public parking for downtown employees
Not in alignment with climate action goals, policies, plans
8
State Level – Law Amendment
Longterm (several years)Trade-Off
Allow Commercial Drivers to share/park in
bike lane. This is currently a California
Vehicle Code violation and would require a
change to the state law. For reference:
CVC 21211(b)
Safety of people bicycling
9
DTSLO/Business Owner Level Strategies
Near term (0-3 months)
Potential for more deliveries to be provided keys
for earlier delivery into business
Continued communication between business
staff and delivery companies directly
10
Staff Recommendation
Staff Level Council Level State Level DTSLO/Business
Owner Level
Near Term
Education/Outreach
Provide keys to
drivers for early
delivery
Increased enforcement Continued
communicationTree/Limb Trimming
Downtown
Mid-Term Re-allocate curb space
Commercial permit
holders to use paid
parking areas
Long-Term Roadway redesign to
shift bike lane
Ordinance limiting
deliveries to specific
times
Allow commercial
trucks to park in
bike laneRoadway redesign
to remove bike lane
11
Downtown Access Stats
Traffic Volumes Marsh and Higuera
1.Vehicle segment volumes – down approx. 16% since pandemic
2.Bicycle volume – increased approx. 6%
3.Pedestrian volume – increased approx. 10%
4.Point of reference
a.Pre-pandemic all modes (vehicle + bike + ped) = average of 10,872
travelers
b.Post-pandemic all modes (vehicle + bike + ped) = average of 9,822
travelers
12
Downtown Access Stats, cont.
1.Vehicle Speeds reduced by 27%
a.33 MPH to 23-25 MPH
2.Safety Reports
a.Pre-pandemic high rates of pedestrian crashes: Higuera & Morro
Street, Higuera & Broad Street Marsh & Chorro Street, and Marsh &
Osos Street
b.Several proven counter measures identified to address this including:
•Reduce from 3-2 vehicle lanes
•Pedestrian head start at intersections
•High-visibility crosswalk
1
City of SLO Mobility Update
Downtown SLO Parking and Access Committee
November 4, 2025
2
Pay Stations
Enforcement staff distributed nearly 1,000 postcards to downtown businesses and parkers
before and during installation.
3
Commercial Loading in Downtown SLO
•Next Steps
•Education and outreach
•Increased enforcement
•Tree/limb trimming downtown
•Evaluate and potential re-allocation
of curb space
4
Downtown Access Holiday Planning
49th Annual Downtown SLO Holiday
Parade:Free on-street and garage parking
starting at 4:00 p.m. - 11:00 p.m.
Free Garage Parking for the Holidays
Thanksgiving Weekend: Thursday –Sunday
Sundays in December: December 7, 14, 21, and
28
Christmas Holiday (December 24, 25 & 26)
New Year’s Eve and New Year’s Day
5
Holiday Trolley
Holiday Trolley Returns!
Sponsored by RideShare with FREE rides all season
long!
Hours of Operation:
•Thursdays (Farmers Market): 6:00 – 9:00 p.m.
•Fridays & Saturdays: 12:00 – 8:00 p.m.
New this year: More downtown stops, including along
Higuera Street on Friday and Saturday routes.
6
Holiday Trolley
Holiday Trolley Route (Fri-Sat) Thursday Farmers Market Route
1
City of SLO Mobility Update
Downtown SLO Parking and Access Committee
August 4, 2026
2
SLO Transit’s Academic Service
m.)
SLO Transit Academic Service
•Beginning August 17: SLO Transit will return to its
academic schedule with extended weekday evening
service hours.
•Route 6 Express direct from campus to Downtown SLO
Farmers' Market will resume Thursday evening service on
August 20 from 6:00 - 9:20 p.m.SLO Transit is
coordinating with Cal Poly to help new students access
downtown San Luis Obispo as part of their Week of
Welcome (WOW) activities.
3
Bikeshare Program Update
SLO has been planning for Bikeshare for 10+ years
Recent changes in market and bikeshare technologies may allow
for a successful proposal
•May – Fall 2026 – Ongoing research and outreach
•July 16, 2026 – Presentation to Active Transportation
Committee
•October 6, 2026 – Council vote on releasing bikeshare RFP
•Fall 2026 – vendor procurement and contracting
•Spring – Summer 2027 – bikeshare launch
Project Contact: Jennifer Rice, jrice@slocity.org
4
Parking Meter Replacement Project
5
Commercial Loading Zones – Quick Overview
Background
Loading Zone Roadmap (Recap)
Higuera 700 Block Pilot Project Results
Discussion
Next Steps
6
Commercial Loading Background
Businesses raise concerns and submit feedback to City of SLO
City of SLO begins monitoring conditions
Aug. 2025
Oct. 21 – Environmental Committee meets with drivers; reviews potential approaches and staff recommendations
Oct. 2025
Tree trimming completed throughout the downtown core
Nov. 2025
May 5 – DTSLO requests expedited installation of pilot prior to June 1
May 27 –Pilot configuration installed
May 2026
Pilot evaluation ongoing
June 23-July 31 –Pilot Survey open
August 4 –Survey results presented
Summer 2026
Commercial trucks frequently load from the travel lane, creating congestion and safety concerns.
Loading zones are often unavailable or unsuitable for large trucks.
Passenger vehicles sometimes occupy commercial loading zones.
Greatest need is on the 700 block of Higuera (secondary: 1000 block).
Initial concerns:
7
Downtown Loading Zone Improvement - Roadmap
COMPLETED Trimmed tree limbs over loading spaces (Nov 2025)
Clear communication to all CLZ permit holders (Oct 2025)
Loading Zone downtown inventory
Signal Timing Adjustments
Evaluate Higuera Striping Configuration w/Emergency Services
IN PROGRESS Higuera 700 Block Pilot Project (Summer 2026)
Ongoing Education for businesses and drivers
Targeted enforcement in loading zones
Evaluating Additional Improvements
FUTURE
(Planned)
Broader downtown loading zone survey (Early 2027)
Evaluation for Municipal Code Revisions (Early 2027)
Restriping loading zones throughout downtown (Spring 2027)
Implement any Additional Improvements (Winter 2027)
8
Downtown Loading Zone – Signal Timing Adjustments
•Implemented signal timing
refinements on Higuera (Osos
to Nipomo) on 7/21/26
•Adds +10 seconds green on
Higuera (+40% increase in
vehicle capacity)
•Effective 10am-6pm only,
previous timings remain other
times of day
•Positive results on traffic flow
thus far, City staff will continue
to monitor and fine-tune
9
Downtown Stakeholder Online Survey Results
Survey Overview
The survey was mailed and emailed to all businesses on
the 700 block of Higuera Street and shared with delivery
companies. The survey was open from June 22nd to July
31st.
40 Survey Responses Received
37 Downtown Businesses
2 Visitors
1 Delivery Driver
8 had a Commercial Loading Zone permit
29 did not have a permit
Most use the loading zones on weekday mornings.
Weekday afternoons are the second busiest period.
Weekend and evening use is limited.
Average Rating 3.1 out of 5
10
Downtown Stakeholder Survey Feedback
Positive Feedback
•Improved morning traffic flow
•Easier parking for large delivery trucks
•More convenient loading and unloading
Key Concerns
•Loss of customer parking
•Trucks continuing to park in travel lanes.
•Need for stronger enforcement.
•Loading zone being underutilized.
•Bike lane and overall downtown access.
Survey Suggestions
•Restore customer parking if truck compliance remains low
•Improve loading zone signage and awareness
•Increase loading zone enforcement
•Review permit eligibility and costs
11
Downtown Loading Zone Field Observations
Commercial Loading Zone Violations
Citations Warnings Repeat Violations
Passenger Vehicle Misuse Remains the Primary Issue
•Smaller vehicles continue to occupy commercial loading zones.
•Violations involved drivers who had paid at nearby pay stations and
believed parking was permitted.
•Construction activity occasionally prevented delivery vehicles from
accessing loading zones
Education Proved Effective - Commercial Compliance Improved
•Most contacts resulted in voluntary compliance after officers explained
the regulations.
•Large trucks increasingly used designated loading zones.
•Delivery drivers generally receptive to education and drivers
appreciated officer outreach and guidance.
•Positive interactions significantly outnumbered confrontational
encounters.
12
Downtown Loading Zone – Video Monitoring
•July video observations: 2 study days showed
occasional, short-duration congestion related to
commercial loading.
•Observed: 1-2 events per day typically caused by
large trucks loading from the travel lane clearing
within 2-5 minutes. No recurring congestion
observed outside of these isolated events.
•Peak time: 12:00–12:30 PM and 1:00–1:30 PM.
•Ongoing monitoring: Will monitor 2 days per
month through end of year; no pre-pilot video
available for comparison.
13 CHORROBROAD700 Block Higuera Pilot Project
(9AM – 9PM)(9AM – 6PM)(9AM – 9PM)GARDENPARKING LANE
BIKE LANE
PARKING LANE
HIGUERA STREETNORTH TRAVEL LANE
SOUTH TRAVEL LANE
CLOSED DURING CONSTRUCTION
14
Discussion/Committee Input
•Have you seen noticeable change with signal timing change?
•Has the pilot program improved traffic flow/delivery access?
•Parking Compliance Officers are enforcing the loading zones daily. Is the
education improving traffic flow?
•Do you have any additional feedback on the pilot project?
15
Next Steps
August 4
DT SLO Meeting
Evaluate Pilot
Feedback
September 1
DT SLO Meeting
Present draft changes
October
Implement pilot
recommendations
January
Downtown Survey
Spring 2027
Update all downtown
loading curbs
Continued Monitoring and Stakeholder Outreach
1
City of SLO Mobility Update
Downtown SLO Parking and Access Committee
September 1, 2026
2
Active Transportation
Higuera Complete Streets Project
•Fixing potholes and rehabilitating pavement
•Traffic signal updates
•Traffic signal/technology upgrades to improve
emergency vehicle response ADA-accessible
ramps
•Safer crossings
•Enhanced bicycle facilities
The City is starting phased improvements on various
sections of Higuera Street. Improvements will include:
These improvements will make it safer and easier for
everyone to travel the corridor.
3
Commercial Loading Zones – Quick Overview
Loading Zone Roadmap (Recap)
Video Monitoring Update
Field Observations Update
Higuera 700 Block Pilot Project Recommendations
Discussion
Next Steps
4
Downtown Loading Zone Improvement - Roadmap
COMPLETED
Trimmed tree limbs over loading spaces (Nov 2025)
Clear communication to all CLZ permit holders (Oct 2025)
Loading Zone downtown inventory
Signal Timing Adjustments
Evaluate Higuera Striping Configuration w/Emergency Services
IN PROGRESS Higuera 700 Block Pilot Project (Summer/Fall 2026)
Ongoing Education for businesses and drivers
Targeted enforcement in loading zones
Evaluating Additional Improvements
Evaluation of loading zone hours and municipal code revisions
FUTURE
(Planned)
Broader downtown loading zone survey (Early 2027)
Restriping loading zones throughout downtown (Spring 2027)
Implement any Additional Improvements (Winter 2027)
5
Downtown Loading - Traffic Conditions - Signal Timing Changes
July — (Before Signal Timing Changes)
•2 study days (Summer – No Cal Poly in session)
•1–2 significant backups per day extending into the Chorro intersection
•Backups cleared within 2–5 minutes
•Similar truck-loading activity observed
August — (After Signal Timing Changes)
•2 study days (Summer – No Cal Poly in session)
•Similar frequency of trucks loading in the roadway
•1 significant backup over 2 days
•Backup was associated with an SLOMA construction vehicle staged in the
roadway for ~20 minutes
•Backup was briefly exacerbated by a vehicle attempting to parallel park
•All vehicles cleared the Chorro intersection on a single green light
Key Takeaways
•August showed less frequent and less impactful congestion despite similar truck-loading activity.
•Continued monitoring through the end of the year will provide additional data, including conditions after school
resumes.
6
Downtown Loading Zone Field Observations
Passenger Vehicle Misuse Remains the Primary Issue
•Passenger vehicles continue to occupy commercial loading zones,
especially on 700 Higuera, 800 Palm, and 800 Monterey.
•Many drivers are paying at nearby pay stations and mistakenly believe
parking is permitted.
•Misuse increases during lunch and after commercial deliveries taper, while
1000 Broad and 1000-1100 Nipomo remain underutilized
Commercial Compliance Continues to Improve
•UPS, Sysco, FedEx and other carriers are increasingly using commercial
loading zones or paid parking spaces instead of double parking.
•Most commercial drivers comply after education; recent observations show
fewer double-parking incidents and strong compliance by commercial permit
holders.
•Construction and limited access occasionally affect delivery operations, but
positive outreach and education continue to produce voluntary compliance.
7
Downtown Loading Zone Recommendations
Continue Pilot Program
Fall 2026
SLOMA Construction activity in right-of-way completed
December 2026
Implement permanent changes to 700 block Higuera
•Potentially reposition loading zone
•Update sign and pay station locations
January 2027
Broader downtown loading zone survey
Early 2027
Implementation of additional improvements
Spring 2027
•Monthly video monitoring
•Education and enforcement
•Refresh of downtown curb markings
•Evaluation of loading zone hours and municipal code revisions
Ongoing:
8
Discussion/Committee Input
•Have you seen noticeable change with signal timing change?
•Has the pilot program improved traffic flow/delivery access?
•Parking Compliance Officers are enforcing the loading zones daily. Is the
education improving traffic flow?
•Do you have any additional feedback on the recommendations?
9
Next Steps
September 1
DT SLO Meeting
Present
recommendations
December 2026
SLOMA Construction
in Right of Way
Completed
January 2027
Implement pilot
recommendations
Early 2027
Downtown Survey
Spring 2027
Implementation of
Other Downtown
Improvements
Continued Monitoring and Stakeholder Outreach