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05/07/1996, C-5 - WIDE AREA NETWORK IMPROVEMENTS
METING DATE city of san tUIS OBlspo s' GiN COUNCIL AGENDA REPORT 'TE"N�"es FROM: Bill Statler, Director of Finance 0 SUBJECT: WIDE AREA NETWORK IMPROVEMENTS CAO RECONEM99STDATION Appropriate$25,200 from the General Fund for improvements to the wide area network computer system. DISCUSSION Background Current wide area network configuration. The purpose of the City "wide area network" is to connect individual local area networks(LANs)located at various sites in order to create an integrated information system where files and data located at one site can be shared with all other City users. Currently, over 225 users at the following nine sites are fully connected to the City's wide area network (WAN): Directly connected via fzber optics lines ■ City Hall (including Utilities conservation staff at the old library) ■ Computer Training Room ■ 955 Morro ■ Parking Administrative Offices ■ Parks and Recreation Administrative Offices Connected via high-speed (fractional T-1)phones lines from Pacific Bell ■ Police Station ■ Headquarters Fire Station ■ Corporation Yard ■ Water Reclamation Facility Direct fiber connections are preferable to phone connections, as the volume capacity and speed of data transmission are much greater, and the ongoing costs are much less. However,the initial costs of making these direct connections are usually much greater as trenches must be dug, conduit laid, and fiber optic lines installed in order to make these connections. To date, all of our fiber optic installations have been made in conjunction with other capital improvement plan projects (primarily water and sewer line replacements) where we were able to minimize these costs. Wide area network support While support for each of the local area networks is provided by Information Systems staff, the wide area network is maintained and supported by an independent contractor (Accelerated Technologies) under a multi-year agreement with them. Accelerated Technologies was responsible for the initial design and installation of the wide area network, additionally, they have been responsible for all changes that have been made since then. Other wide area network connections. The following five sites also have access to the wide area network, but these are through modems and bridges that are not an integral part of the wide area network system, and as such, are not supported by Information Systems staff or Accelerated Technologies: 11111111111150 city Of san MS OBISPO COUNCIL AGENDA REPORT ■ Cal Poly - geographic information system (GIS) server ■ Swim center ■ Fire stations 2, 3 and 4 Original wide area network plan. When the installation of the wide area network was originally approved by the Council in the 1993-95 Financial Plan,the goal was to connect the nine sites currently connected to the wide area network as well as the following five locations: ■ Whale rock reservoir ■ Water treatment plant ■ Fire stations 2, 3 and 4 Due to budget constraints when competitive proposals were received, these sites were deleted from the wide area network. Overview of the Proposed Improvements The proposed improvements would integrate the three outlying fire stations (2, 3 and 4) into the City's wide area network. In order to do this in a cost effective manner, we will be adding a third data communications component to our networking backbone: in addition to fiber optics and Pacific Bell lease lines, we will be using wireless radio/microwave technology. Based on analyses of this solution by City staff from Fire and Information Systems as well as Accelerated Technologies,these additional sites can be added at a modest cost of$10,400 per site, or$31,200 for all three stations. Much of the cost-effectiveness of this solution comes from the use of existing facilities and equipment. For example,the "backbone"for this system is the existing radio and microwave base station located on the South Street Hills. The system design and related costs are more fully described in the attached proposal from Accelerated Technologies. In summary, there are four key advantages to the proposed system: ■ Improves reliability and support by using the same system design.used by the other WAN sites. ■ Improves date transmission speeds. As discussed in greater detail below,current data transmission speeds to these three sites range from 19k to 56k; the proposed system will deliver speeds that are almost three times faster than full T-1 connections (3,000k). ■ Results in significantly lower ongoing costs compared with those that would be incurred though Pacific Bell for comparable performance. ■ Saves $6,000 in installation costs that would have to be incurred just to retain the current system, savings that can be applied to the cost of the proposed system improvements instead. Need for the Proposed Improvements The outlying fire stations are an integral part of the City's public safety management information system. They rely upon the City's wide area network for critical dispatch data from the Police Station as well as site-specific information located on the Headquarters Fire Station file server. In addition, general office automation applications like word processing and e-mail are just as valuable a productivity tool at these �'-s=2 ���H���►►�uIIIIIIIIIIIi�IIIIIII city of san LuIs OBIspo COUNCIL AGENDA REPORT stations as they are at other City offices(perhaps even more so due to the remote location and shift nature of operations at these sites). There are two key limitations to the current approach used in connecting these three key facilities to the City's wide area network: ■ Flub connections. The City's wide area network uses highly reliable "hubs" manufactured by a leading data communications company (Cabletron) to manage the traffic between sites. As discussed above, the three outlying stations use a bridge/modem configuration that is over five years old, and was cobbled together at that time using mostly left-over equipment from earlier workstation upgrades. In short, the existing connections were never designed for use over the City's wide area network, and they are technologically obsolete. ■ Data communication speed Even if the connection technology itself was upgraded at these three sites,transmission speeds under the existing lease lines from Pacific Bell are inadequate to handle current wide area network traffic volumes. To put this in perspective, the minimum data communication speed on any of the existing wide area network connections via Pacific Bell fractional T-1 lines is 256k(in the case of fiber connected sites, transmission speeds are in far in excess of this); the current links between the three fire stations range from l9k to 56k. This is simply not adequate to meet current wide area network traffic volumes, let alone meet future needs for planned GIS applications and public safety system improvements. In summary,the proposed improvements will simply bring data communications with these three sites up to an acceptable standard that is comparable to that currently in place for other key City facilities. Factors Driving the Need to Make These System Improvements at this Time As noted above, the need to improve WAN connectivity to these three sites has been identified for some time, and the current problems and inadequacies are not new: so why is this request for an unbudgeted project coming forward at this time? There are four key factors why this project has not been presented previously to the Council,and why we should make these improvements at this time rather than waiting another year until the 1997-99 Financial Plan is presented to the Council: ■ Technology changes that make this project financially feasible. The reliable,low-frequency, low- cost microwave system being proposed uses a relatively new product recently developed by BreezeCom Radio Systems. It should be noted that the underlying technology itself is not new (microwave is a proven, commonly-used approach to data communications); but the availability of a low-priced, reliable system that uses this technology is new. ■ Recently added technical staffing support As discussed above, this system will add a third data communications platform to the City's current system: wireless data communications. (It should be noted that the use of wireless communications itself is not new to the City: we have used radios and microwave for voice communications for many years; but the use of this technology by the City for data communications will be new). Before the recent addition of the Radio Systems Technician position,bringing this third technology into the City's system would not have been recommended due to ongoing maintenance and support concerns. However,with the recent addition of this technical support position, this is no longer a major concern. �����i ►�IlNlll�p� ��lll city of San Luis OBISp0 COUNCIL AGENDA REPORT ■ Other information technology impmvemenm There are two major information technology initiatives currently underway that will make the need for reliable data communications even more important for these three sites than they are today: GIS and public safety system improvements. Many of the productivity improvements that these two projects should bring- for example,better integration of GIS information like addresses, site-specific information regarding fire ^nd toxic material hazards, and improved emergency dispatching - will not be fully realizes .mess an adequate system backbone for transmitting this information is in place. ■ New headquarters fire station. Concerns with our current connections to these sites came to the forefront with the pending completion of the new headquarters fire station. Even if we retain the current system, we will incur $6,000 in Pacific Bell costs in order to relocate the existing lease lines to the new facility. This cost led staff to investigate better ways of allocating this relocation cost, which in turn led to identifying and evaluating the recommended wireless system. Installation and Support Accelerated Technologies will install the new system and will be responsible for ensuring its performance. While we will include this system under our.WAN maintenance agreement with Accelerated Technologies, day-to-day support of the microwave system will be the responsibility of the Radio Systems Technician. FVMre Uses of this System Concept At an incremental cost of $3,200 per site (excluding hub equipment), any of the current lease-line connections that have "line-of-site" with the South Street Hills base station are potential users of this system. Especially strong candidates are the Corporation Yard and the Water Reclamation Facility,which currently share the same fractional T-1 lease line connection to the WAN. While it will be some time before we have a direct fiber connection to this site,we envision completing a fiber connection from City Hall to the'Police Station in the near future. When this occurs,if we can connect the Prado Road facilities with a cost-effective wireless system, we can eliminate our reliance on Pacific Bell lease lines altogether, resulting in significantly improved data transmission speeds to all sites at a much lower operating cost. Another strong candidate for this technology is our connection with Cal Poly. We currently have an ISDN link via Pacific Bell with Cal Poly for our GIS applications, which rely upon Cal Poly as the file sever. This approach has a number of problems, most notably inadequate transmission speeds of large amounts of data o'✓er a relatively small (128k) data transmission circuit. Cal Poly has an excellent "line-of-site" to the South Street Hills radio base station,and as such,this system could result in significant operational improvements at very modest cost. CONCURRENCES The MIS Steering Committee concurs with the proposed system improvements. FISCAL U"ACr ■ ListatImion costs. As detailed in the attached proposal from Accelerated Technologies,installation of the proposed system will cost $31,200 summarized as follows: i ���� �►►�NIIIp�p ���U city Of San LUIS OBI SPO COUNCIL AGENDA REPORT ..............._% Cabletron hubs, uninterruptible power supply, other related equipment $19,500 BreezeCom radio system components 97700 Installation 2,000 Total $31,200 This cost is partially offset by$6,000 that is saved by not installing relocated lease lines,resulting a net installation cost of$25,200. ■ Ongoing costs. There is no net impact on recurring costs for maintenance and support: savings from monthly lease line costs will be about the same as the maintenance cost with Accelerated Technologies. However, for the same annual cost, we will have a much better system. ■ Impact on frmd balance. The mid-year budget review projects an ending fund balance of $4,507,600 for 1995-96, which is 21%of operating expenditures compared with the policy level of 20%. With approval of this request, the ending balance will revised to $4,482,400, resulting in an ending fund balance that is still 21% of operating expenditures. ALTERNATIVES ■ Retain the existing system. In the short run, this is the cheapest solution. However, it leaves in place an inadequate system that will have to be upgraded in the near term anyway, but after we will have spent $6,000 to relocate existing lines. ■ Convert to a fractional T-1 Pacific Bell system. At 256k per site, this would meet current data transmission needs. However, this would cost about $18,000 annually; within two years, the proposed system-which has much better performance-would pay for itself. More importantly, these speeds will probably not be adequate in meeting projected needs in the near term,especially as GIS applications oriented to the public safety system come on-line. ■ Convert to a full T-1 Pacific Bell system. At 1,500k (1.5m) per site,this would probably meet all present and projected future needs. However, this would be a very costly solution: ongoing Pacific Bell lease-line costs would be $72,000 annually. ■ Implement a full(high frequency) microwave system. This solution would also meet all present and projected future needs. However, an initial cost installation cost estimate from Accelerated Technologies for this option is $217,000. ■ Install fiber optic lines. This would clearly be the best solution from a purely technological perspective; however, this would also be very expensive. We have not prepared a formal cost estimate for this option, but absent an underground project that we could piggy-back onto, this would cost hundreds of thousands of dollars to implement at this time. In summary, we believe that the proposed system is the most cost-effective way of meeting both current and future wide area network requirements. ATTACHMENT Proposal from Accelerated Technologies HTIREWAMCAR ACCELERATED TECHNOLOGIES ' * INTEGRATING DATA,VOICE AND VIDEO COMMUNICATIONS February 26, 1996 -City of San Luis Obispo 990 Palm Street P.O. Box 8100 San Luis Obispo, California 93403-8100 Attention: Ms. Terri Maa REFERENCE: EVALUATION AND PROPOSAL FOR FIRE DEPARTMENT WIDE AREA NETWORK(WAN) Ms. Maa: Per your request I have provided you with an evaluation and proposal for the Fire Department Wide Area Network(WAN). My evaluation is based on the diagram and information provided by Mr. Steve Smith of the SLO Fire Department and takes into consideration the City's entire WAN, fiber optic"strategy, existing Cabletron hardware and implementation cost based on current technologies. After a careful review of the initial design by Mr" Smith and all of the information provided, I have provided you with two (2) proposals based on implementation cost and rate of return investment. calculations. If we can be of any further help, please feel to contact us. Ven"truly yours. �2 RICHARD A. PELUPESSY RAP:memos\slolfirewan1 Enc: 1 Proposal cc: File 3651 Pegasus Drive, Suite 102 • Bakersfield, California 93308 (805) 393-5546 FAX (805) 392-1704 PAGE: 2 DATE: 02/26/96 CITY OF SAN LUIS OBISPO ATTN: MS. TERRI MAA 990 PALM STREET P.O. BOX 8100 - SAN LUIS OBISPO, CALIFORNIA 93403-8100 INTRODUCTION The City of San Luis Obispo's Fire Department has a need to implement a high bandwidth Wide Area Network(WAN)to all four(4)Fire Station locations throughout the City. At present the Fire Department is using PacBell lease lines ranging from 19,200 to 56K from Fire Station#I to Fire Station 92, 43 and#4 and 256K from City Hallto Fire Station#1. Because of the increased use of the Fire Departments WAN and future use for sharing GIS information from a centralized data base located in City Hall, the existing WAN will not meet the bandwidth requirements for this anticipated use. Accelerated Technologies has provided two (2) proposals which take into consideration the City's entire WAN, fiber optic strategy, existing Cabletron hardware and implementation cost based on current technologies. This proposals design is based closely on Mr. Smith's initial WAN proposal (see exhibit#1). EVALUATION/PROPOSAL In order to get a clear understanding of the two (2) proposals provided by Accelerated Technologies, we feel it is important to list the key items that were taken into consideration during the evaluation of the existing Fire Department WAN proposal and the designing of the two (2) new proposals. These items are as follows: 1. The standardization of Cabletron hardware and deployed technologies currently in use ( i.e.: BRIM- WTI). Although Cabletron states they are moving away from this product. they are still offering and supporting the BRIM-WTI and it is currently a valid and proven product with the Cita. In addition, at the time that they officially migrate away from the BRIM-WTI, they will offer an upgrade that will replace this product. Until then,they will continue to offer and support the BRIM-WT 1. 2. The migration of existing Cabletron hardware from other Departments that have migrated from Fractional T-1 lease lines to the City's fiber optic backbone. Example: Parks and Recreation no longer requires the use of the Cabletron MicroMMAC and BRIM-WTI. A Cabletron SEHI with an EPIM- F2 will be fully functional over the City's fiber optic backbone and will allow for the City to migrate the MicroMMAC and BRIM-WTI to a Fire Station that will require this technology. This is a cost effective hardware migration. ACCELERATED TECHNOLOGIES 3651 Peguue Dri%e,Suite 102•Bakersfieki.Califomia 9330S (805)393-5546 F.A\:(805)392-1704 PAGE 3 DATE: 02/26/96. CITY OF SAN LUIS OBISPO ATTN: MS. TERRI MAA 990 PALM STREET P.O. BOX 8100 SAN LUIS OBISPO, CALIFORNIA 93403-8100 3. It is assumed, based on the information provided by Mr. Smith, that GIS information will need to be passed form City Hall to anyone of the Fire Stations at any given time. Because GIS files are very large, we have determined that the minimum affordable bandwidth is T1 or 1.554 Mbps and equal access to the GIS database located at City Hall should be within any WAN design proposed. Although LOMB microwave is available, the cost to implement this bandwidth is not a cost effective option for the City. 4. Support of the WAN is a very important issue. Support should be centralized or placed where the expertise resides. Example: At present the MIS staff supports the WAN hardware/sofhvare.only.. The communication lines are directly supported by PacBell since they are PacBell lease lines. Because each entity has the experience, training, resources and tools to provide the required support, there is no need to make any changes. However, each individual Department which has mission critical data on the WAN should have the expertise to provide initial .or front line trouble shooting to assist the MIS Department or supporting entity in resolving a critical situation on a timely manner. Should a radio system replace PacBell lease lines,then the entity or Department that has the most experience, trawling, resources and tools to provide the support should be assigned the support role and work closely with the MIS Department to resolve any communication problem that may arise on the WAN on a timely manner. Because the MIS Department has the network management platform ( Cabletron's Spectrum Element Manager) to manage the network centrally. All Cabletron hardware/software should fall under the MIS umbrella. Team work between Departments will be the kev to successfully supporting the Qtv's WAN. 5. The City's strategy to implement fiber optic technology wherever cost effective and possible has also been taken into consideration. However, until fiber is deployed throughout the Cit}-, our options are PacBell lease lines or a radio system, such as the BreezeCOM that Mr. Smith has proposed in his initial proposal. In my research into this product by discussing the application directly with the manufacturer, this is a valid and cost effective solution for the City. Because of the cost to implement (approximately $3,000 plus install ), this product should be considered where there is line of site from South Hills to any remote location currently not connected via the fiber optic backbone and is within 7- miles. The transmission bandwidth for this product is capable of ')Mbps throughput. However, throughput is based on good data or usable packets across the link. This is estimated to be between I - 2 Mbps. ACCELERATED TECHNOLOGIES 3651 Pe�PSUs Drive.Suite 102•Bakersfield California 93308 (805)393-5546 FAN:(805)392-17U4 ` �J a PAGE: ..4 .. DATE: 02/26/96 CITY OF SAN LUIS OBISPO ATTN: MS. TERRI MAA " .990 PALM STREET P.O. BOX 8100 SAN LUIS OBISPO, CALIFORNIA 93403-8100 INITIAL PROPOSAL: The initial proposal provided by Mr. Smith (see Exhibit #1) is a good design. A key feature in the initial design is the use and cost effectiveness of the BreezeCOM Radio System and the use of the exiting Fire Department's microwave system. However, taking into consideration the items listed above, we are proposing some minor changes to the initial design. 1. Change the CRBRIM-W/E to BRIM-WT1's. This product is currently in use at the Police Department and Corporate yard. In addition, an external Tl DSU/CSU will not be required since the BRIM-WTI has one built-in. Because routing will not be required, the BRIM-WT1 would be a more cost effective solution. 2. Install a T 1 lease line or a BreezeCOM Radio System from City Hall to South Hills repeater site. This will provide equal Tl access for all Fire Stations to the GIS database located in City Hall. The current link between Fire Station #1 and City Hall is only 256K, which would be a bottle neck for the T1 links to Fire Station 42-#3 and#4. 3. Should the City implement the BreezeCOM Radio Systems, we are reconunending that a Cabletron SMNP manageable hub, such as an SEHI-22 be placed at the site for port level management by the MIS Department. The SEFH-22 will interface directly to the BreezeCOM Radio system since the bridge is built in to the BreezeCOM Radio System and would not require a BRIM-WTI. Currently the MIS Department is using Cabletron's Spectrum Element Manager (SPEL) to manage/monitor the City's WAN from a central location. ACCELERATED TECHNOLOGIES 3651 Pegasus Drive,Suite 102•Bakersfield,California 93308 (805)393-5546 FAN:(805)392-1704 PAGE: 5'. DATE: 02/206. CITY OF SAN LUIS OBISPO ATTN: MS. TERRI MAA 990 PALM STREET P.O. BOX 8100 SAN LUIS OBISPO, CALIFORNIA 93403-8100 -PROPOSAL OPTION#1: There are two (2) basic proposals, the first (Exhibit #2) utilizes PacBell T1 lease lines from City Hall to South Hills, South Hills to -Fire #1 and South Hills to Fire Station #4. Existing Fire Department Tl microwave will be utilized from South Hills to Fire Station #2 and Fire Station 1"3. Because PacBell TI lease lines are being used, MicroMMAC and BRIM WTI's are required at all locations and additional Cabletron hardware will be required .at City Hall. This proposal also assumes that the South Hills communication facility will reliably support all of the WAN hardware required. PROPOSAL#1 HARDWARE CONFIGURATION/COST Description Qty Price Extended CABLETRON MMAC-M8FNB 1 . $1.287.60 $1,287.60 CABLETRON MMAC-M8PSM 2 $960.48 $1,920.96 CABLETRON EMME-6 1 $6,260.52 $6,260.52 CABLETRON NBR-420 3 $4,172.52 $12,517.56 CABLETRON MicroMMAC-22E 2 $3,406.92 $6,813.84 CABLETRON BRIM-WTI 8 $1,334.00 $10,672.00 CABLETRON SEI-11-24 1 $2.084.52 $2,084.52 CABLETRON SEH-24 1 $1,388.52 $1,388.52 SEH-ACCSY KIT 1 $72.00 $72.00 CABLETRON EPIM-T 4 $139.20 $556.80 CABLETRON EPIM-F 1 $278.40 $278.40 Misc. 1 $100.00 $100.00 $43,952.72 TAX: $3,186.57 TOTAL: $47,139.29 Installation Labor (Cabletron hardware only): $2,000.00 Project Total.- $49,139.29 Optional Hardware: Description Qty Price Extended APC 2000XL Smart UPS (South Hills) 1 $1,500.00 $1,500.00 $1,500.00 TAX: $108.75 TOTAL: $1,608.75 ACCELERATED TECHNOLOGIES 3651 Pegasus Drive,Suite 102•Bakersfield.California 93305 (805)393.55.16 FAX:(S05)392-1704 0'V -/An PAGE: 6 DATE: 02/26/96 CITY OF SAN LUIS OBISPO ATTN: MS. TERRI MAA . 990 PALM STREET P.O. BOX 8100 SAN LUIS OBISPO, CALIFORNIA 93403-8100 PROPOSAL OPTION 42: Proposal #2 (Exhibit 43) utilizes the BreezeCOM Radio System versus PacBell Tl.lease lines from City Hall to South Hills, South Hills to Fire#1 and South Hills to Fire Station#4. Existing Fire Department Tl microwave will be utilized from South Hills to Fire Station 42 and Fire Station #3. Because BreezeCOM Radio System is being used, MicroMMAC and BR M-WTI's are not required at all locations and no additional Cabletron hardware will be required at City Hall. This proposal also assumes that the South Hills communication facility will support all of the WAN hardware required and the BreezeCOM Radio System will be cost effective and highly reliable solution. PROPOSAL#2 HARDWARE CONFIGURATION/COST _ Description Qty Price Extended CABLETRON NBR-620 1 $5,56336 $5,563.36 CABLETRON BRIM-WT1 2 $1,334.00 $2,668.00 CABLETRON SEFH-22 1 $1.666.92 $1.666.92 CABLETRON SEHI-24 2 $2,084.52 $4,169.04 CABLETRON SEH-24 1 $1.388.52 $1_:388.52 SEH-ACCSY KIT 1 $72.00 $72.00 CABLETRON EPIM-T 6 $139.20 $835.20 BreezCom Radios System 3 $3,000.00 $9,000.00 Cabletron 9830111 Cable 1 $58.80 $58.80 Misc. 1 $100.00 $100.00 $25,521:84 TAX: $1,850.33 TOTAL: $27,372.17 Installation Labor: $2,000.00 Project Total: $29,372.17 ACCELERATED TECHNOLOGIES 3651 Pegasus Drive,Suite 102•Bakersfield.Calitomia 93308 (805)393-5546 F.4\:(805)392-1704 . , PAGE: 7 DATE:. 02/26/96 CITY OF SAN LUIS OBISPO ATTN: MS. TERRI MAA 990 PALM STREET P.O. BOX 8100 SAN LUIS OBISPO, CALIFORNIA 93403-8100 Optional Hardware: Description Qty Price Extended APC 2000XL Smart UPS (South Hills) . 1 $1,500.00 $1,500.00 BreezeCom Radios System(Corp Yard) 1 13,000.00 $3,000.00 $4,500.00 TAX: $326.25 TOTAL: .$4,826.25 Both proposals provided include the installation of all Cabletron hardware and configured to be manageable at the port level by the Spectrum Element Management station located at City Hall. The cost for installing the BreezeCOM Radio Systems was not included, because a preliminary site survey was not done prior to this proposal and evaluation. BREEZECOM VS.LEASE LINE COST ANALYSIS Link Bandwidth Est. Cost Est. Install Comments BreezeCOM Radio 1-3Mbps $3,000.00 $1,500.00 6-Month payout vs. Lease Line System PacBell Lease Line 1.554 $500/Month $1,500.00 On-going monthly cost ACCELERATED TECHNOLOGIES 3651 Pe0asus Drive.Suite 102•Bakersfield California 93308 (805)393-5546 FAX(805)392-1704 PAGE: . .8'.. DATE: 02!26/96 CITY OF SAN LUIS OBISPO ATTN: MS. TERRI MAA 990 PALM STREET P.O. BOX 8100 SAN LUIS OBISPO, CALIFORNIA 93403-8100 PROPRIETARY PROPOSAL This is a proprietary proposal from Accelerated Technologies exclusively for the City of San Luis Obispo -,vith the intent of a firm and competitive bid. Any use of this proposal or it's contents by the City of San Luis Obispo and/or consultants to develop an RFB or formal bid or use of this proposal for competitive information not specific to this proposal is strictly forbidden without the written consent of Accelerated Technologies. PRICING GUARANTEE Accelerated Technologies guarantees these prices based on a total project purchase and implementation.for 30-days from the date of the proposal. Note: Shipping not included. ACCELERATED TECHNOLOGIES 3651 Pegasus Drive,Suite 102•Bakersfield California 93308 (805)393-5546 ECC(805)392-1704 • •• �•• r. OG l Exhibit #1 1 i ! 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