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HomeMy WebLinkAbout03/15/2005, A6 - APPOINTMENT RECOMMENDATION TO THE HUMAN RELATIONS COMMISSION (HRC) i council Mttw,D� , j acEnba Repout '-N-A" CITY OF SAN LUIS OBISPO FROM: Vice Mayor John Ewan and Council Member Allen Settle Council Liaison Subcommittee to the Human Relations Commission Prepared By: Audrey Hooper, City ClerCA &/, SUBJECT: APPOINTMENT RECOMMENDATION TO THE HUMAN RELATIONS COMMISSION (HRC) RECOMMENDATIONS: 1. Appoint Tom Sant to fill an unexpired term beginning April 1, 2005 and ending September 30, 2008. DISCUSSION Due to the resignation of Tom Hutchings, a vacancy exists on the HRC to fill his unexpired term. The City Clerk's office conducted an open recruitment during the month of January and the Council Subcommittee is pleased to recommend Tom Sant for appointment to fill the unexpired term. ATTACHMENT 1. Tom Sant's application COUNCIL READING FILE All applications Q\304 City Advisory Bodies\HRC0005 Agenda Report.doc � rI V- : RECEIVJUACHMENT I A&ISony BOGY Apptication -JAN SLO CITY CLERK 79X - ti2-90 NAME Q HOME PHONE , 0 / ,1�FF�=Y DP- S�. / 3"� g 2 — 9 2-q0 RESIDENCE STREET ADDRESS CITY ZIP WORK PHONE Registered to vote? -Y-- Live in the City Limits? How long? Ever attended an advisory body meeting? PLEASE LIST THE ADVISORY BODIES YOU ARE APPLYING FOR: (1) 414M1'71 126&4I70N►S CVM I SPDA) (2) (Supplemental Questionnaires and interviews are required for each). EMPLOYMENT(Present or last employer[or school, if applicable]): ?A•itrw Erre 41Yb F EDUCATION: I� i4• E7Ar 61_l S H - >4l?�-- (20 iv A C,T e 1E (�{ RELEVANT TRAINING, EXPERIENCE, CERTIFICATES OF TRAINING, LICENSE OR PROFESSIONAL REGISTRATION: II -14 v6 /3-�E-N A & s, Ne ss 04,v,i E-A pie R-E ��F&A� L,J ,--r+ UP a 4 6 G M PLOY e-E S. .4 Ic- c A . sN.tom'- I �✓c /r-r1 t N b-A-?) 2 t4"7 Ili i /V 6 ON b I V E 2.S/Ty F(9-ttA-L0P1 VR•raN1Ty, Awb tsSLlES. INVOLVEMENT IN COMMUNITY,VOLUNTEER, PROFESSIONAL AND/OR ACADEMIC ORGANIZATIONS: SA-#u L'"4c (O$Is P o -14V.0 P r C4 V'O"&rr E , 1,\J 1�A N A R-Al S1 N Lr CURRENT OR PREVIOUS SERVICE ON CITY OF SAN LUIS OBISPO ADVISORY BODIES(Please list names/dates): How did you hear about this vacancy? Newspaper Ad_ Community Group_ Word of Mouth— City Hall X Website Current Advisory Body Other.. please specify SPECIAL NOTES: (1)This application and supplement are"public documents"and are available for review upon request. (2)Applicants are advised that they may be requested to file a Statement of Economic Interests (Form 700) disclosing all reportable interests held at the time of appointment. If applicable, a copy of this form will be provided by the City Clerk. (3) Unless otherwise indicated, please fill out the attached Supplemental Questionnaire. Thank you. G:VO!City Advisory BodieMppikalion @ Supplemenral.Mdvisory Body Appflamio. ATTAGHMENt I OFFICE USE ONLY APPLICANTS NAME ADVISORY BODY APPLIED FOR SCREENING RECOMMEND FOR INTERVIEW DATE COMMITTEE APPOINTMENT_YES_NC SCREENING RECOMMEND FOR INTERVIEW DATE: COMMITTEE APPOINTMENT:_YES_NO TERM BEGINS: TERM ENDS: UNEXPIRED TERM: FULL TERM: COMMENTS: LTR SENT(Datel GA304 City Advisoy Badles%Applicadon&Supplementalmdvimry Body APPlkation �irflllPBflall����I��I�I�IIIPjIjI'1 l"aavisouy soay application - supplemental questlonnalRe human Relations commission (hucJ 1. Why do you want to be a member of the HRC? "-e, V eW y S+t ZAA 0r C-e- •ca dLL4 act .S -�-o + Ise Sav\ L,u.'s O 6;3 P O o PeM al'&d% at e e55 )s VJe Q Ye -Fo'r -}L►vti a+e 4-o ve. a ve A esf r`a ✓ x -I y. As s+e�av d s e 1 +A� o'>` ou c ori VK u �•+.;—� �� ! 5 t^CAA 1 s-t-v ve +o v,n ev e�y vY•e. f u is i�il c o w•a a�..ot i a� a.c. a o��. o p p&, 4L("`„4Y 4-p nY CJS ri-e/ - I ( OJ{ L yVl 1 S C,C 4-1 Dl.tiA U (� a I I w a�y -1.0 "tia�cc . ;+ a S PxC9' V" �s+"" a�S + e.AAA lne a. - I What do you hope to accomplish? -As a -Favvv%.ew- ccIt"e- �-✓Ot^tSSmr o�-Ko� ��s;ntsS Ie�alP.1/ I k aA)-e. :c K P eM C-4-A L e S AAAA IIedw t-A-bA� w 'Az rM CAW be. i S 1r to S mn e-A - -t�w.S ZIA SaAk !-u.: Tu--- anre^CU c C n 4-v' v%Ae- awe_ (ot) "Note ;3sue vF A�d44 ;a4; AKA —ttoLe de- 5 v.c.e -Ib w[A.;-&L�, ; + zc. e s -ex c UA s e1Aa-A y , A,L4 ( 2 ) 'tLA.0 d Etc o f e)-&A c- -t-, vl yy I Have you ever attended a meeting of the HRC or anothCity advisory body? If so, what y observations did you make? t tko_Aj e V�.O+ a-t� d� a� &4 v 0,A S,. "1 A�TACHME�`i � ` supplemental questionnAme-hac page s 4. What qualities, experience and expertise make you a good candidate for the HRC? t r my k-a a CACI V'o u U el f 6,,Ld,- L-,+ A - "tln e u K I V-e+r S;4lw A,of L &A,--c- �,. S : Kt SS -ROV-K n :.Wn ,,�'1- 4K Aea . u�oy 1� :. .,�;�l� a d. ev s c vu:k o� wte,,, a�� uu M%kt-fA -�v0-1e� aU age S ctw11 r0.a�til r e i �J #�•.; c. �aAc�ClY ouK.tS� ( Lau,�e, • 7p,✓L.a�i S j vtS','' a S S t�'Jw: -h'tQr.-�-1 y� ;v� v�^t/ �,ce.v+�91-�� Ll.py�t`�1 +004 VN of Gi�n L;N�.a'��', O{-�� 1 Sa W -HAe %&A pow o-F- a W .14u%4-ka111% ti e- e►ti5 ` re- -t�f-- v'i'oleAAcc. eC,o�n owt:C r ^S �a� ;-�y Alkal a -f �w Kn � cd � YK uV 4- 5. In your view, what are some key human relations issues in SLO? 1. -Tl� al&4u o�' 6 eS; -+a dr c,e(�p ►nw L,.C'r�1.� r�s;de„�-Fs are. e:-� e r .Cal f>b 1 s+AA e,A-}-S er Af 1. accessJetmA opraY =l-u,^ 'u► iti; le esery ?xj �'�n-t mak:S"�. v� G�GI.�f'O�C�"� d"f= �a►a 1—w,''S �� i S �� . 3. I�ofr� �'a,l ralu� "44 s S'F c4 �'� ati►cer. Reee,n — aaav—t Plu.��S� S Inave Vtp-�- 2(��vniL�1S 6. Is there any additional information about yourself you'd like to share? (Please feel free to attach a resume,if you have one). Se *-AeGQ a A over `ate U•� ;-Ie�Q t6-t P(ace ►.j w 6-��{c1 ►�W— e ►X a AC+- UA s e 0� OCA v` 1 ;v S . A-F r �� ;-h' Yv1 uYe f-G.&4A a, c� ,-h w► t,vk ;-1,'e� W e �(.�o se Say►, � 4..,� Ld y n vu; A+e,k � e . �v, ; lel, via, 'li t� c�YY� w�td w; -�7 44A v Signature: 1 Date: ZoaS' U ✓-�- 12iES U M s 477-nr+!t) . : ATTACHMENT I Tom Sant 561 Jeffrey Drive * San Luis Obispo, CA 93405 Tom Sant has been a college professor and a stand-up comic,but for more than twenty years he has been recognized as America's leading authority on sales proposals. An award-winning expert in business and technical communications,he has been called "America's foremost practitioner of proposal writing"by the American Management Association. In March,2004, Selling Power Magazine named him one of the top ten sales trainers in the world. Tom is the author of Persuasive Business Proposals,now in its second edition. It was named one of the 30 best business books of the year when it was first published,and has been featured by eight book clubs. He founded The Sant Corporation and created the world's first proposal automation software in 1992. Working with his partner,Susan Hirsch,he built the company into an international provider of software and services. Retiring from active management of the company in 2002,Tom and Susan relocated from Cincinnati to San Luis Obispo,where they run a new venture,Hyde Park Partners,a consulting firm. Tom is writing a new book,Learning to Sell, which will appear in the fall of 2005. Tom combines in-depth knowledge of the latest communication research and theory with practical experience in writing winning sales proposals and presentations for companies around the world. He was named one of the first Fellows of the Association of Proposal Management Professionals in recognition of his lifetime contributions to the field. Clients Tom Sant has worked with hundreds of clients around the world, including: Accenture General Electric Procter&Gamble ADP Henry Butcher Qwest AON HSBC Rebus HR Ameritech ICON Spring IT AT&T Innovex Sprint PCS Booz Allen Johnson Controls Staubach Citicorp Kinectrics Thomson Learning Compaq Mellon Bank Unicom Energy Covance Microsoft United Technologies Conferon NCR Research Division Diner's Club Nationwide Insurance Waste Management Ericsson PricewaterhouseCoopers Wausau Financial Awards Among the awards Tom has received for his writing and professional contributions are the following: • Named one of the top ten sales trainers in the world by Selling Power Magazine (2004) • Named the first-ever Fellow of the Association of Proposal Management Professionals (APMP)for lifetime contributions to the profession of proposal writing(2001) • Silver Telly Award for best non-broadcast Video and Film Script(1994) • IABC Bronze Quill for best video production(1992) • Gold Medal at the New York Industrial Film Festival(1988). H e ' LP ATTACHiWEN-r Tom Sant 2 Publications Tom Sant has written proposals,speeches,marketing materials,and other persuasive documents for banking,industrial,healthcare, insurance,telecommunications,high technology,government, and university clients. He has also written two novels for young adult readers. Publications and presentations for general audiences include: Books Persuasive Business Proposals. New York: Amacom, 1992. Second edition. New York: Amacom,2004. Learning to Sell. The Four Great Ideas that Revolutionized Professional Selling in • ' America New York: Amacom,2005.. The Amazing Adventures of Alhert and His Flying Machine. New York:Dutton, 1992. (A novel for young adults.) Articles "Four Strategies for Successful Persuasion: New Rules for the Sales Professional." Winning Business. (London)September 12, 1999. "Mind the Gap: Overcoming Obstacles to Persuasive Communication." Sales Director. (London)December 21, 1999. "Selling the Decision Point: Understanding How Customers Choose." Journal of the Sales and Marketing Association. June 23,2000. "Sales Process: Foundation for Persuasion" Velocity. June 5,2000. "Transmitting the Right Message: Communicating in Deregulated Markets." Electric Perspectives. April 20,2001. Presentations Tom Sant has spoken at public forums and at corporate events throughout the world. Some of the corporations which have had him speak to their employees include Microsoft,ADP,Rebus HR, Thomson NetG,Honeywell,Johnson Controls,and dozens of others. He has also been a pioneer in developing Web-based presentations,conducting more than a dozen Webinars with Microsoft and other providers over the past two years. Among his formal presentations are the following: "Announcing,Asserting,and Asking: Rhetorical Strategies for Oral Persuasion" Presentation to the graduate school of advanced industrial technology,Georgia Tech University. Atlanta,GA. November,2000. "Beyond the Norm: Coping with Negative Publicity,Bad Experiences,and Hostile Questions." RFP Masters Conference. Boston,MA. September,2001. Tom Sant 2 805 782 9290 /V LP i - ATTACHMENT I Tom Sant _ 3 "Bridging the Gap: Opening Communications between Field Sales and the Proposal Development Team." 13'h Annual APMP National Conference. Salt Lake City,Utah. May, 2002. "Building the Right Message: Sales Proposals in the Construction Industry." Construction Marketing Forum. London,October 29,2003. "Closing Sales with Executive Buyers." Webinar,presented jointly with Tim Sullivan,vice president of SSI Solution Selling. June 24,2003. Sponsored by Microsoft. "Communication Strategies: Two Schools of Thought in Sates Methodologies and What They Mean for Proposal Writing" 13th Annual APMP National Conference. Salt Lake City,Utah. May, 2002. "Creating a World-Class Proposal Center." Presented in conjunction with Hans Ramaekers, Director of Proposal Operations,Accenture, Brussels. 12'h Annual APMP National Conference. Albuquerque,New Mexico. May,2001. "Customer Needs and Outcomes: Foundation for Sales Success." Advanced Selling Strategies Conference. London. October 28,2003. "Digital Presentations that Persuade." Microsoft Fusion Conference. Los Angeles,CA. July, 2000. "Effective Proposal Training: A Case Study." Presented in conjunction with Dou Rowles, Director,Proposal Development,JCI Integrated Facility Management Services. 9 Annual APMP National Conference. Atlanta, 1998. "From Proposal Management to Knowledge Management." 12`h Annual APMP National Conference. Albuquerque,New Mexico. May,2001. "How to Develop a Unique Value Proposition." 111h Annual APMP National Conference. Orlando,Florida May 24-27,2000. "How to Write a Successful RFP: The Process of Writing an Effective Request for Proposal." Religious Conference Management Association. Tampa,Florida. February,2002. "How to Write Influential Cover Letters and Letter Proposals." Joint presentation with Lori Cook,Text Development Specialist,The Sant Corporation. 9th Annual APMP National Conference. Atlanta, 1998. "Internationalizing the Sales Proposal and Process." S"Annual APMP National Conference. San Francisco,CA. June, 1997. "Keeping People in Mind: Guidelines for Communicating Effectively to People Who Are Not Like Us." Webinar sponsored by the Society of Human Resource Management Professionals. July 18,2001. "Managing Information to Promote Enterprise-wide Competitiveness." Seminar on Global Competitiveness sponsored by Winning Business and HSBC Banks,Ltd. Oxford,England. June, 2001. "Managing Proposals Across the Enterprise" 10`h Annual APMP National Conference. Atlanta, 1998. "Measuring Success in the Proposal Center. Developing Meaningful Metrics for Process Improvement." 10'h Annual APMP National Conference. Atlanta, 1998: "Moving beyond Cut and Paste: Using Technology to Support Best Practices in Proposal Management." 13'"Annual APMP National Conference. Salt Lake City,Utah. May,2002. Tom Sant 3 805 782 9290 'v ^2 ATTACHMENT 1 Tom Sant 4 "Overcoming the Customer's Fear Factor: Selling Effectively in a Tough Economy." Webinar, presented jointly with Tim Sullivan,vice president of SSI Solution Selling. September 24,2003. Sponsored by Microsoft. "Persuasive Product Descriptions: Clear,Compelling,and Concise." 9`"Annual APMP National Conference. Atlanta, 1998. "Persuasive Proposals: A Primer on Success." Conference sponsored by the Business Marketing Association. Charlotte,North Carolina. July,2001. "Presenting Winning Proposals Online." Webinar,presented jointly with Ann Murphy,vice president of Encounter Corporation. December,2003. "Proposal Automation: Threat or Opportunity?" 9ffi Annual APMP National Conference. Atlanta, 1998. "Proposal Power. Proposal Automation in the Deregulated Utility Industry." 9`h Annual APMP National Conference. Atlanta, 1998. "Seven Key Questions: Maximizing Your Potential to Win." 11 m Annual APMP National Conference. Orlando,Florida. May 24-27,2000. "Show Me the Money! Demonstrating Value and Payback in Sales Proposals." DCI Conference on Technology and Sales. Chicago,IL. March, 1998. "Strategic Thinking and Win Themes." Presented in conjunction with Hans Ramaekers,Director of Proposal Operations,Accenture,Brussels. 12m Annual APMP National Conference. Albuquerque,New Mexico. May,2001. "The Heuristics of Decision Making." 12ih Annual APMP National Conference. Albuquerque, New Mexico. May,2001. "The Structure of Persuasion; Moving Out of the Comfort Zone." 7a Annual APMP National Conference. San Francisco,CA. May, 1996. "The Virtual Proposal Center: Building Dynamic Documents on the Intranet." 9s'Annual APMP National Conference. Atlanta, 1998. "Turning Internet Marketing into Revenue with Data Warehousing. Sales Technology Conference sponsored by DCI. New York,NY. October; 1997. "Using Knowledge Taxonomies Effectively in the Organization." Presented in conjunction with Mike Crandall,Microsoft Information Services. Knowledge Management World Conference 2000. New York,NY., May,2000. "Using the Science of Persuasion in Practical Business Settings." Seminar sponsored by the Chartered Institute of Marketing. London,England. June;2001. "Winning Clients with Value-Based Propositions: Communicating Your Key Points of Differentiation." Annual conference of the Institute of Marketing Consultants. .Houston,Texas. May,2002. "-Writing Financial Proposals: Using the Principles of Communication to Maximize Results." Southern Financial Exchange Conference. Biloxi,Mississippi. April,2002. Tom Sant 4 805 782 9290 a i a A Tom.Sant TTACHMEF Education Ph.D.,English, UCLA. Dissertation: "David Lodger A Question of Values." An examination of the satiric novels of David Lodge, with particular emphasis on his view of higher education and religious faith in the second half of the twentieth century, and on his actual practice as a novelist in light of his own critical writings in narrative theory and structuralism. Director: Dr.Vincent Pecora M.A., English;UCLA B.A., English,Arizona State University,June, 1970,G.P.A.3.93/4.00, graduated summa cum laude Honors Thesis: "Literature as Knowledge." An investigation of the implications of Niels Bohr's concept of complementarityfor aesthetic analysis and criticism. Honors National Merit Scholar, 1966-1970 Woodrow Wilson Fellow, 1970 Recipient of an NDEA Title IV Fellowship, 1970-73 Recipient of the Maj] Ewing Fellowship, 1974-75 Employment History 1973-75: Teaching Assistant,Department of English,UCLA 1975-79: Instructor, Department of English,University of Cincinnati 1978-2002: Founder and chief executive officer of The Sant Corporation 2004-present: Partner,Hyde Park Partners The Sant Corporation trains sales people,executives,and other professionals to write winning proposals,deliver effective presentations,and manage complex communication projects. We sell and implement software systems to automate the creation of proposals and presentations. We provide executive coaching in presentation skills,and have written speeches, multimedia presentations,video scripts,training manuals,marketing documents,and interactive media,among other projects. My responsibilities have included hiring,training,budgeting,product development,and overseeing sales and marketing-for an international company of 30+employees. I wrote the training courses,lured and trained writers working for Sant,and represented the company as its primary expert in the field of communications. Tom Sant 5 805 782 9290 r o