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HomeMy WebLinkAbout11/01/2005, C12 - REQUEST FOR PROPOSALS: DATA STORAGE SYSTEM counat W�gD� 11-1-05 ac Ena nEpoRt c 0- CITY OF SAN LUIS OBISPO FROM: Bill Statler,Director of Finance &Information Technology Teri Maa, Information Technology Manager SUBJECT: REQUEST FOR PROPOSALS: DATA STORAGE SYSTEM CAO RECOMMENDATION 1. Approve issuing a request for proposals for a data system. 2. Authorize the CAO to award the contract if the best overall proposal is within the approved budget of$285,000 for this project: REPORT-IN-BRIEF There are three remaining major initiatives in the 2001-05 Information Technology (IT) Strategic Plan: 1. Converting our network operating system from Novell to Microsoft Windows Server. 2. As part of the strategy of converting to a "homogeneous" Microsoft (MS) operating system, converting our email software from GroupWise to MS Outlook. 3. Improving our disaster prevention and recovery capabilities. Funding has already been appropriated for all three of these projects. However, as discussed below, instead of approaching this as three distinct projects, we plan to take a much more comprehensive approach that will result in a better result for the City. As detailed below, the overall project budget for all three of these. initiatives is $443,900. An important component of this overall project is implementing a data storage system, which is estimated to cost $285,000. Accordingly, the next step in this process is Council approval of the request for proposals (RFP) for this system. DISCUSSION Background Conversion from Novell to Microsoft Network. The 2001-05 Information Technology (IT) Strategic Plan recommends moving the City's Novell network to a Microsoft (MS) "homogenous" operating system environment. Currently, we have standardized on MS application software for all of .the "desktop" uses, such as Windows XP, Word, Excel, PowerPoint and Access. Consistent with the IT Strategic Plan, we also use MS products for a number of specialized purposes. l Request for Proposals: Data Storage System Page 2 As part of this project, we plan to convert and collapse seven (7) Novell servers down to three (3) Microsoft servers and locate them at City Hall, Fire Station No. 1 and the Corporation Yard. This new network operating system will allow technicians to remotely install software upgrades and.manage workstation configurations individually, globally or by group. Along with achieving the IT Strategic Plan goal of a "homogenous" operating system environment, this will also help us achieve a companion goal of standardizing on MS "SQL Server" as our database standard. In short, making this conversion will be will be a major milestone in achieving a key initiative in the IT Strategic Plan. It will significantly improve our ability to efficiently and effectively manage our complex IT systems by making them a little less complex; and give us management tools that we don't currently have in making changes on a system-wide basis rather than desktop by desktop. Related IT Strategic Plan Projects. In preparing fora homogenous operating system environment, it became clear that two other IT Strategic Plan initiatives were linked to this project: converting to Microsoft's e-mail solution and improving our disaster prevention and recovery capabilities. 1. Email and calendaring. The e-mail conversion project supports the creation of a Microsoft homogeneous environment and moves all users from NovelFs GroupWise to Microsoft's Outlook for email, calendaring and similar office tasks. Although no data will be migrated, all e-mail names will remain the same and users will be able to "view only" their past GroupWise e-mails and calendared appointments 2. Disaster prevention and recovery. These improvements focus on business continuity in the event of a major facility or equipment outage (and in some cases, preventing this from happening to begin with). We recommend implementing a centralized data storage system that will provide significantly improved data backup and restore capabilities, as well as mitigate risks of application and database corruption. Given our high reliance on information technology in delivering day-to-day services as well as in responding to emergencies, it is essential that we significantly improve our IT disaster prevention and recovery systems. This was true in 2001; and recent events in the Southeast have only underscored our need to move forward on these improvements. Fiscal Overview. The total cost of this project in accomplishing all three goals is $443,900. Implementing the data storage component of this project — which is the focus of the recommended Council action — will cost $285,000. As detailed below, the balance ($158,900) is for servers, software, training and other related costs. Funding is already available to make these improvements: no additional appropriations are required. However; since the data storage component is in excess of$100,000, Council approval to begin this procurement process is required. Request for Proposals: Data Storage System Page 3 Project Workscope Current Storage Architecture.. Currently, data storage in the City is distributed among seven servers, largely based on departments as follows: 1. City Hall (Council; Administration, City Attorney, City Clerk, Community Development, Human Resources, Finance &Information Technology) 2. 955 Morro Street (Public Works Administration, Engineering and Parking) 3, 879 Morro (Utilities) 4. 1341 Nipomo Street(Parks &,Recreation) 5. Fire Station No. 1 (Fire) 6. Police Station (Police) 7. Corporation Yard (Public Works and Utilities) There are also specialized servers at various locations for mission critical applications, such as the police/fire computer aided dispatch/records management system (CAD/RMS), the finance management system and utility billing as well as specialized SOL database applications used by Parks and Recreation (RecWare), Utilities for maintenance management (Hansen) and Public Works for fleet management (SquareRigger). Diagram 1 below is a simple illustration of the. City's current methodology of distributed storage: Admin Clerk Attorney Corp Parks Public - _ - Yard Police Fire Rec Works Utilities HR F��T CDev Diagram 1. Current Distributed.Storage Approach Proposed Storage Architecture. Under our current Novell system, servers meet two needs: authenticating system users (logging onto the system via user names and passwords) and storing data. We recommend moving away from this combination of authentication and distributed storage approach to separate (and fewer) servers for authentication and a centralized/pooled system for data storage. This will result in three servers at City Hall, Fire Station No: 1 and Corporation Yard for authentication purposes; and a primary data storage system at City Hall, with a backup system at our Emergency Operations Center(EOC) located at Fire Station No. 1. Why? Consolidating authentication servers from seven to three reduces maintenance and support efforts while still providing for back-up and better management of user log=on traffic. It also builds on the back-up pathways already built into our fiber infrastructure. C r a -3 Request for Proposals.:_ Data.Storage System Page 4 Moving to centralized data storage will best serve both our current and future data storage needs. Spatial geographic (GIS) data applications, broadcasting; video-streaming, training and records management(to name a few) are all demanding more and more storage capacity. As set forth in RFP workscope (Attachment 1), our recommended data storage system will: 1. Centralize/pool data.from distributed City servers. 2. Increase the manageability of data for users and IT staff. 3. Increase the accessibility of data for all City employees. 4: Increase the ability of users to self-serve the restoration of files. 5. Enhance the ability of the City to recover data during a disaster recovery operation by providing the ability to create. virtual servers for mission-critical., non-SQL server_ applications like Police/Fire CAD/RMS,payroll and utility billing. 6. Increase the efficiency of the backup and restore system. Diagram 2 illustrates the proposed storage architecture. With this approach, a primary storage system will be installed at City Hall, with the backup system at the City's EOC located at Fire Station No. 1. A department user with a"data request" will interact with one of the three servers at City Hall, Corporation Yard or Fire Station No. 1; however, the data will come from the storage device located at City Hall (or from Fire Station No. 1 if the City Hall system is down). Police Fire Parks Public Utilities HR Admin Clerk Attorney Comm FaIT Corp. Rec Works Dev Yard Business Logic Layer Servers • SQL Server(Timecard, Landuse, Permits, etc.) • SurfControl SA • Symantec Antivirus N located n 1: Hall • F:,G:,H:,and I:drives • Notifyi-ink SQL server databases • Microsoft Exchange . Ezcharfge data • Other servers Future storage growth Secondary SAN located at Fire 1 All data on City Hall SAN is Tape Backup mirrored for backup and recovery purposes Diagram 2. Proposed Storage Architecture Request for Proposals: Data Storage System Page 5. Evaluation and Selection Process Proposal Evaluation. A review team composed of representatives from Information Technology will consider the following factors in evaluating proposals and making their contract award recommendation to the CAO: 1. Understanding of the work required by the City. 2. Technical merit and capability. 3. Scalability. 4. System management and maintenance. 5. User-interfaces and ease of use. 6. Total cost of ownership over a five-year life cycle. 7. Maintenance packages and alternatives. 8. Equipment migration strategies. 9. Equipment upgrade me_chanisms and cost. 10. Training. 11. Known or intended changes to hardware and/or software over the next year. 12. Next generation devices that are commercially shipping within 6 months from date of presentation. 13. Quality,clarity and responsiveness of the proposal. 14. Demonstrated competence and professional qualifications necessary for successfully performing the work required by the City.. 15. Recent experience in successfully performing similar services. .16. Proposed approach in completing the work: 17. References. 18. Background and related experience of the specific individuals to be assigned to this project. 19. Proposed compensation. As reflected above, contract award will not be based solely on price, but on a combination of factors as determined to be in the best interest of the City. After evaluating the proposals and discussing them further with the finalists or the tentatively selected contractor, the City reserves the right to further negotiate the proposed work and/or method and amount of compensation. Proposal Review and Award Schedule. The following is an outline of the anticipated schedule for proposal review and contract award: Issue RFP 11/2/05 Pre-proposal conference 11/9/05 Receive proposals 11/22/05 Complete proposal evaluation 11/30/05 Conduct finalist-interviews 12/1/05 Finalize staff recommendation 12/15/05 Award contract 12/20/05 Execute contract 12/27/05 Start work 12/28/05 Project completion 3/15/06 C�2--S . O Request for Proposals_ Data Storage System Page 6 Prospective Proposers In addition to publishing a formal notice requesting proposals in The Tribune and advertising on the City's website, we will email the RFP to a limited number of firms specializing in this type of work who have indicated their interest in performing this work. A.list of prospective proposers is provided in Attachment 2. CONCURRENCE The Information Technology Steering Committee concurs with this request. FISCAL IMPACT The Network OS/Email Conversion project budget has adequate funding to cover the projected cost of this work component (estimated at $285,000) as well as all other related project costs, summarized as follows: Approved Project Budget Servers Active Directory Servers(For Authentication) 16,000 Microsoft Exchange Servers(For E_mail) 12,000 Microsoft Software Licenses 73,000 GroupWise to Outlook Training 7,500 Implementation Consultant Services 10,000 Storage Data System(Centralized Data Storage: Purpose of this.RFP) Primary System at City Hall 150,000 Back-Up System at Fire Station No. 1 (EOC) 1.00,000 System Recovery Software for EOC Server 35,000 Subtotal:Data Storage.System 285,000 Contingecies. @ 10% 40,400 Total - -$443,900 Project Funding Sources General Fund 387,500 Water Fund 18,800 Sewer Fund 18,800 Parking Fund 9,400 Transit Fund- 9,400_ Total _ ----- _ _— ___-- _ $4439900 ALTERNATIVES 1. Defer the project or change its scope. Existing servers are nearly out of space and replacement funds have been allocated towards a centralized data storage system. While the proposed phasing schedule and project scope could certainly be modified, there would be significant adverse productivity, customer service and data security impacts in doing so. Cl off- - LQ 1 Request for Proposals: Data Storage System Page 7 2. Deny the project. Given the importance of information technology in increasing productivity and improving customer service, we do.not recommend this alternative. ATTACHMENTS 1, Workscope excerpt from the request for proposals for data storage system I Proposers list ON FILE IN THE COUNCIL OFFICE Request for Proposals for Data Storage System G:Unformation TechnologyVnformation Technology Division\Microsoft Homogenous Network\CAR—Data Storage System r A Achmen't Section A DESCRIPTION OF WORK. OVERVIEW The City of San Luis Obispo is requesting proposals from qualified and experienced firms to improve the current distributed data storage system into a centralized datastorage system. The City has budgeted $285;000 for these improvements and requires that the entire project be completed by March 15, 2006. TECHNOLOGY GOALS The City is committed to the effective use of information technology in improving customer service, productivity and public access to City information. As such, the ultimate purpose of the data storage upgrade is to: 1. Centralize/pool data from distributed City servers. 2. Increase the manageability of data for users and City Information Technology staff. 3. Increase the accessibility of data for all City employees. 4. Increase the ability of users to self-serve the restoration of files. 5. Enhance the ability of the City to recover data during a disaster recovery operation by providing the ability to create virtual servers for .mission-critical, non-SQL server applications like police/fire computer aided dispatch/records management system (CAD/RMS),payroll and utility billing. 6. Increase the efficiency of the backup and restore system. EXISTING INFORMATION TECHNOLOGY DATA STORAGE INFRASTRUCTURE Users and Applications. The City has over 450 users and makes extensive use of information technology in virtually all operational areas. Currently, the City is using Novell 5.1 as the network operating system and directory structure; GroupWise 6.0 as the City messaging and calendaring system; and Visual FoxPro applications and SQL databases for internal City applications. Planned migrations for all of these are underway and are separate from this. Request for Proposal (RFP),but should be taken Jnto account for responsive proposals. Current S stem Proposed System Novell NDS Microsoft Active Directory GroupWise 6.0 Exchange 2003/Outlook Microsoft.SQL Databases Microsoft SQL Databases File Servers. There are currently seven file servers for eleven City departments. Each 'is used for individual departmental and shared City file data storage. The servers are also used to store GroupWise post offices and all individual user data. Current data storage size totals are as follows: �- 1 Attachment■■��gtl ■pip File storage total 565 Gigabytes SQL database total 5 Gigabytes Total data storage amount 570 Gigabytes Current applications provided over the data storage system include: 1. &mail 2. Departmental and organization-wide file serving 3. SQL database storage 4. Geographic information system (GIS) data storage Anticipated future applications provided via the data storage system include: 1. Electronic document management and 5. Broadcast and video streaming archives imaging 6. In-car video storage 2. Increased GIS spatial data storage 7. Video surveillance data 3. Backup and restore data 8. Exchange data 4. City Intranet/Internet Additionally, the planned data storage system should accommodate consolidation of servers, limit the number of sites requiring ongoing server management and also reduce ongoing capital costs for server replacements and upgrades. Appendix 1 provides an overview of the City's existing physical data storage infrastructure. TECEMCAL PROPOSAL REQUIREMENTS In general, the City is interested in no less than a 2 terabyte data storage system that is scaleable. 1. The primary data storage system will be located at City Hall and the secondary "hot site" data storage system will be located at Fire Station 1 (the City's Emergency Operations Center). 2. The secondary system should be sized to contain all the data stored on the data storage system at City Hall. The ability to backup to disk and backup to tape is highly desireable. Recovery objectives for mission critical applications and services include the use of VMWare to virtualize physical mission critical servers for disaster recovery (such as Public Safety's Spillman CAD/RMS HP 9000 running HPUX 11.0; utility billing's IBM AS/400 running AIX,, and Pentamation's financial management system after they complete their upgrade in the second quarter of 2006). Additionally, VMWare will need to create up to 12 new virtual servers. o Affachment �. Equipment/Closet Replacement. Proposals are to include: 1. A list of the data storage system equipment proposed, including how each device meets the specifications outlined and how each item will support the future expansion identified. 2. A list of optional equipment proposed. 3. A list of equipment (if any) currently in the City's inventory proposed.for re-use. 4. CD or printed documentation for each device included in 1 and 2 above.. Setup and Configuration Plan The selected proposer (Contractor) will collaborate with the City's technical staff,. review existing data storage architecture and performance, and develop a plan for optimum data security, performance and efficiency. The Contractor's plan will consider current and future network operating systems, messaging and calendaring systems, backup systems and database systems. Proposals are to include: 1. A basic network diagram identifying an initial deployment plan for the proposed equipment. 2. An overview identifying the tasks/deliverables, number of hours planned, and resources required both from the contractor and the City to review the existing architecture and performance, and develop the required setup and configuration plan. Training and Implementation The project will also include training for three members of the City's technical staff on the setup, installation, and operation of recommended devices, followed by collaboration with City technical staff on an implementation plan. The training required should focus on the functionality of the proposed equipment, the configuration options, the procedures used to enable functions and configurations, the methods of monitoring performance and the methods to troubleshoot.and correct problems within the devices. The Setup and Configuration Plan should direct the training at integrating the proposed equipment into the City's architecture as identified. Training should be provided at the City. Implementation and setup is to be done jointly between City technical staff and the Contractor's technical staff. A schedule by date for implementation will be developed during the planning session referenced here. Proposals should include an overview of how the Contractor plans to provide technical training to City staff and how collaboration with City staff on implementation will be accomplished. The overview is to include a list of tasks/deliverables, number of hours planned, and resources required both from the Contractor and the City. The City will be responsible for acquiring and installing all required accessory equipment (racks, UPS, power-strips, and Cat 5 patch cables). The Contractor will install and base-test all proposed equipment to construct an operational data storage system that will parallel the current -3- i! I'a Affachment data storage system. The Contractor's technical staff will then work together with the City staff on-site doing the hands-on setup, configuration and testing of each terminal device according to the plan previously developed. Upon the completion of configuration testing, the Contractor's and City staff will work together to migrate data from previously identified locations to the new system. Upon proof of performance of the parallel system, the City and the Contractor will schedule a site-by-site cut-over to the new storage system. Maintenance and Support Provide specific information regarding support options and recommendations. Proposals must include the .support as noted earlier for installation, training, and configuration, along with documentation on manufacturer's warrantees for the products specified. Additional training options and or consultation services may be listed as separate options. On the proposal submittal form, quote hourly rates for ongoing network support starting from March 2006 through June 30, 2006 and July 1,2006 through June 30, 2007. The response must also include premier support contract (7X24 coverage, immediate phone support; 4 hour response time, and include software and microcode upgrades) for both hardware and software. The maintenance plan must include a toll-free telephone number to the service bureau for reporting problems. Any request must be identified via a unique tracking identifier for the problem report. The service bureau must state the estimated-time-of-arrival of qualified service technicians that will address the problem. The plan must include notification, via mail or electronic delivery, of errata, service changes, software or hardware upgrades or patches, and access via the Internet to the manufacturer's site to download updates to firmware/software and to file non-critical problem reports. Equipment Requirements 1. Desired standards a. Supports RAID levels 0, 1, 3, 5 and 1/0 (striping of mirrors). b. Supports Fibre Channel and ATA disks. c. All field replaceable components must.be hot pluggable and hot swappable. d. Must be compatible with Microsoft SQL, Exchange and Active Directory. e, Must provide backup to disk and backup to tape capability. (Note:For one year, the City would like to retain the capability to restore from Compaq 40/80 GB SDLT external tapes written to with Veritas Backup Exec 8.0.) 2. Per a. Must provide component redundancy. b. Microcode%firmware upgrades must not affect system availability. -4- 0 Attachment I . c. Must support synchronous and/or asynchronous replication over IP to a similar storage array. Asynchronous is preferred over synchronous replication. Please specify Which method(s) of replication the arrays support: d. The array must have a background software component that actively checks and repairsID RAinconsistencies. e. All drive failures and subsequent replacements must not disrupt the availability of the array. f. Must support a minimum of 128 concurrent host connections. g. In the event of a power failure, the cache data must be preserved to disk to protect battery backup. h. There must be a consistent throughput of frames and packets traversing all components specified. 3. Management a. System management L Ability to use native Microsoft management tools and structures, including multiple Microsoft Management Console (MMC) plug-ins such as those used for home directories, anti-virus, security, and UID/GID management: U. Complete management of the array(s) can be done through GUI (Web or application) and CLI interfaces from any authorized workstation. W. Individual accounts provide different levels of privileges in management of the array. iv. The ability to generate logs and/or audit trails for each account's activity. V. Provision and monitor storage space. vi. Total control of the RAID, LUN, and disk drive management to system administrators. vii. Has a performance analysis tool viii. Software that should at least be able to manage any arrays within the same product family. ix. Must actively monitor.for potential component failures and provide notifications. { O Attachment-A=-, b. Remote Monitoring i. Must be able to send notification emails and SNMP traps when there is a status change on the array. ii. Must be accessible and manageable to the system administrator via management software running off the customer premises._ ® Attachment Appendix1 EXISTING PHYSICAL DATA STORAGE INFRASTRUCTURE City Servers The City of San Luis Obispo currently has seven local area network servers running Novell Netware and over 20 specialty file servers running Windows Server 2003, Windows 2000, SCO- UNIX, HP Unix, and AIX. File Servers Each department uses their specific Novell Netware server to store departmental and individual user data. Database Servers There are currently two Microsoft SQL servers in the City. The databases located on these servers will be migrated to the new storage system. Email Servers Each departmental Novell Netware server currently houses the. GroupWise data for its users. The main GroupWise server resides at City Hall. As part of the overall project, the City will be migrating its users to Microsoft Exchange, but no user mailboxes or address books will be moved. Application Servers Each Novell Netware server provides access to the core Visual FoxPro applications used by City employees. Data Backup The City uses Veritas Backup Exec 8.0 and a Compaq 40/80 GB SDLT external tape drive to backup all City data to 40/80 GB SDLT tapes. All are backed-up daily on a.two week rotation with the second Friday's tape moved offsite on a six week rotation. Differential backups are performed Monday through Friday on all servers with full backups on the weekend. Restore times vary depending on the amount of information to be restored. Typically, we plan on two days to fully restore a server. Centralized Server Management None. O Attachment 2L_ Physical Security The following table outlines physical security of the City of San Luis Obispo Data Centers; Hazard _ - - ._ Protection Fire Watersprinklers -Flooding None Earth uake Seismic bracing-in most centers Temperature &Humidity HVAC in most center§ Power Surges Power c6ndition I ing in most centers Power Loss UPS in all centers; generators in key centers ,Power Overload - Power conditioning in most centers Vandalism&Theft - Coded entry or key entry in most rooms_ Existing Servers The following tables comprise the servers which have data that will be migrated to the new storage area network. Civic Center Area Manufacturer & Total HDD ' Amount of _ Server Name used/free HAD Applications Model Space space Compaq DL-380 121 GB used File sharing 8LO1 G2_ Xeon 2.8GHz 270 GB Visual FoxPro 1 GB RAM 149 GB free Apps Compaq DL 380 File sharing Morro 02 Xeon 2.86Hz 270 GB 151 GB used Visual FoxPro 1 GB RAM 119 GB free Apps Compaq Proliant 1660 28 GB used File sharing REC Pentium 11450 36 GB Visual FoxPro MHz Apps GB free A PPs 256 MB RAM Compaq Proliant Pentium 11866 32 GB used File sharing 879—Morro MHz 34 GB 2 GB free Visual FoxPro 512 MB RAM Apps Compaq ML530 - -- 133 GB used GIS Pentium III 1 GHz 200 GB 67 GB free GIS Data 4 GB RAM Compaq DL 380_G3 27 GB used SLOSQL G2 Xeon 2.8 GHz 135 GB 108 GB free SQL Data 1 GB RAM L6E�chme�t 4'l Co oration Yard . Manufacturer-& Total HDD Amount of Server Name Model space used/free Applications HDD s ace Compaq Proliant 33 GB used File sharing Corp_Yard 3000 36 GB 3 GB free Visual FoxPro Apps Compaq Proliant 11 GB used Corp—SQL DL380 02 P3 72 GB 124 GB free SQL Data 1.4GHZ -- —— - - Fire Station-1 Manufacturer Total HDD Amount of Seiwer Naive & Model space used/free HDD Applications space Compaq Proliant 1600 29 GB used File sharing SLOFD Pentium 11450 34 GB 5 GB_ free Visual FoxPro APPS MHz 256 MB RAM Police Station Manufacturer& Total HDD Amount of Server Name Model space used/free HDD Applications s ace Compaq Proliant 121 GB used File sharing SLOPD Pentium 1111.2 134 GB Visual FoxPro GHz 13 GB free Apps 768 MB RAM Attachment Appendix 2 CITY NETWORK INFRASTRUCTURE City of San Luis Obispo Logical Network Overview April 2005 Utilities Water 919 Admin Treatment dwlk Palm Plant Lu Community PW Center 1016 Admin! Walnut Eng Police Parks& Rec Parking Computer Admin - Training City Hall Room CY Shops Corp Yard Fire 1 Fire 2 CY Wastewater Collection Shop :Fire 3 WRF Admin EOC Fire 4 O Active Directory Server Location 1 Gigabit Speed.Link Golf Course All workstations connect to switches at 100 Maps speeds All servers connect to switches at 1 GBps speeds - to- Attachment.,dw CITY OFFICES 1. City Hall—990 Palm 2. City/County Library—995 Palm 3. Computer Training Room—888 Morro 4. Corporation Yard (CY) Administration—25 Prado 5. CY Shops—25 Prado 6. CY Warehouse—25 Prado 74 CY Waste Water Collection (WWCS)—25 Prado 8. Emergency Operations Center(EOC)—2160 Santa Barbara 9. Fire Station 1 —2160 Santa Barbara 10. Fire Station 2— 136 North Chorro 11. Fire Station 3 — 1280 Laurel, Lane 12. Fire Station 4'— 1395 Madonna Road 13. Future Facility—919 Palm 14. Golf Course— 11175 Los Osos Valley Road 15. Ludwik Comm nit Center—864 Santa Rosa Community 16. Parking Administration— 1260 Chorro, Ste B 17. Parks and Recreation — 1341 Nipomo 18. Police Annex— 1016 Walnut 19. Police Headquarters— 1042 Walnut 20. Public Works (PW) Administration and Engineering—955 Morro 21. Swim:Center—900 Southwood 22. Utilities Administration— 879 Morro 23. Water Reclamation Facility (WRF) Administration 35 Prado, 24. Water Treatment Plant.—Sterner Creek Road 25. WRF Maintenance—35 Prado 26. WRF Operations—35 Prado 21. Telemetry—35 Prado 0 Attachment - PROPOSERS LIST DATA STORAGE SYSTEM-SPECIFICATION NO.90610 CIO Solutions Dell Computer Corporation Attn: Andrew West Attn: Tricia Embick .320 South Kellogg Avenue, Suite B One Dell Way Santa Barbara, CA 93117 Round Rock, TX 78682 Phone No. 805-692-6700 Phone No. 800-456=3355 x7235.932 Fax No. 805-692-6701 Fax No. 800-433-9527 Email: Awest@ciosolutions.com Email: tricia_embick@dell.com Gov Connection X2 Technologies Attn: Kevin Hale Attn:.Steve Mays 706 Milford Road 1299 4`s Street, Suite 408 Merrimack,NH 03054 San Rafael, CA 94901 Phone No. 800-800-0019 x33603 Phone No. 415-256-812.7 x8006 Fax No. 603.683-0252 Fax No. 415-634-3138 Email: khale@govconnection.com Email: strays@x2technolocies.com Pinnacle Agile 360 Attn: Steve Rittenhouse Attn: Doug Johnson 285 South Street, Suite. P 2102 Business Center Drive San Luis Obispo, CA 93401 Irvine, CA 92612 Phone No. 805-541.-4884 x7020 Phone No. 949-253-4106 x231_ Fax No. 805-541-3353 Mobile No. 949-636.3265 Email; srittenhouse@pibsinc.net Email:.doug.johnson@a0e360.com SBC Pacific Bell MTM Technologies Attn: Kimberly Luker Attn: Brian Jenkins 1194 Pacific Street, Suite 204 5060 California Avenue, Suite 529 San Luis Obispo, CA 93401 Bakersfield, CA 93309 Phone No. 805-546-7055 Phone No: 661-616-0595 Fax No. 805-546-7044 Fax No. 661-616-0596 Email: k12872@sbc.com Email`. bienkins@mtm.com Systems Technology Associates Attn: Rob Schaeffer 3002 Dow Avenue;Suite 126 Tustin,CA 92780 Phone No. 714-665-4110 Fax No. 714-665-4160 Email'. rob.schadffer@staweb.com