HomeMy WebLinkAbout11/15/2005, C5 - CONTRACT EXTENSION FOR COUNCIL CHAMBER CABLECAST OPERATIONS i
council W�&'Dwu
j Ag6n6a nEpoat "=b. s
CITY OF SAN LUIS OBIS\\PO
FROM: Audrey Hooper,City Clerk Cl�J
SUBJECT- CONTRACT EXTENSION FOR COUNCIL CHAMBER CABLECAST
OPERATIONS
CAO RECOMMENDATION
Approve a one-year extension to the contract with KCBX/SLONET in an amount not to exceed
$35,000 for Cablecast Operations and authorize the Mayor to execute the contract extension.
DISCUSSION
The City Council originally contracted with KCBX/SLONET for cablecast operations in 1999.
The contract was renewed in 2002 for a three-year term expiring December 1, 2005. The
contract entered into in 2002 included a provision to renew the contract on an annual basis for an
additional two-year period.
Since entering into the initial contract; KCBX/SLONET has provided the following services:
1. Live cablecasting and audio/video recording of all regular and special City Council
meetings, gavel to gavel..
2. Live cablecasting and audio/video recording of all regular and special Planning
Commission meetings, gavel to gavel.
3. Live cablecasting and/or audio/video recording of a limited number of special events or
other governmental meetings.
4. Preparation and weekly maintenance of the City's community bulletin board.
5. Tape insertion and programming for playback of all, City Council and Planning
Commission meetings and other informational videos either produced or purchased by the
City.
KCBX/SLONET staff has continued to demonstrate competence and the qualifications necessary
for successfully providing the required services. KCBX/SLONET also continues to remain
committed to providing.these services fora reasonable compensation.
CONCURRENCES
The City Attorney has prepared and concurs with the extension of the agreement.
Council Agenda Report=Contract Extension for Council Chamber Cablecast Operations Pane 2
FISCAL IMPACT
KCBX/SLONET has agreed to extend the contract for an additional one-year term for the amount
of$35,000. This amount has not changed since the City and KCBX/SLONET entered into the
agreement. Sufficient funding has been included in the City Clerles budget for these contract
services.
Attachments:
1. Agreement with KCBX/SLONET dated December 2, 2002
2. Contract Extension with KCBX/SLONET
GA301-20 Cablecast Operations-Equipment-Policies\I 1-15-05 Contract Extension Cablecast Operations KCBX.doc
e5- '- z
• ATTACHMENT 1
AGREEMENT
IS MiREL:ML;mr is made and entered into in the City of San Luis Obispo on this -�� day
of '[iG' }/ by and between the CITY OF SAN LUIS OBISPO, a municipal
corporation,hereinafter referred to as City,and KCBX/SLONET,Hereinafter referred to as Contractor.
WITNESSETH:
WHEREAS; the City wants to continue to effectively engage its citiaens in local government through the
City's government access channel.
WHEREAS,Contractor is qualified to perform this type of service and has submitted a proposal to do so
which has been.accepted by City.
NOW THEREFORE, in consideration of their mutual promises, obligations and covenants hereinafter
contained,the parties hereto agree as follOM'.
L TERM. The term of this Agreement shall be three years beginning on December 1, 2002. The
agreement may be extended by mutual agreement,annual for an additional two years.—
2. CITY'S OBLIGATIONS. For providing services as specified in this Agreement, City will pay
and Contractor shall receive therefore compensation in a total sum not to exceed.$35,000 per year.
4. CONTRACTOR'S OBLIGATIONS. For and in consideration of the Payments and agreements
hereinbefore mentioned to be made and performed by City,Contractor agrees with City to provide services as
forth in Exhibit A attached hereto and incorporated into this Agreement. Contractor further agrees to the contract
performance terms as set forth in Exhibit B attached hereto and incorporated into this Agreement.
5. AMENDMENTS. Any amendment, modification or variation from the terms of this Agreement
shall be in writing and shall be effective only upon approval by the City Administrative Officer of the City:
6. COMPLCTE AGREEMENT. This written .Agreement, including all writings specifically
incorporated herein by reference, shall constitute the complete agreement between the parties hereto. No oral
agreement, understanding, or.rcpresentation not reduced to writing and specifically incorporated herein shall be of
any force or effect, nor shall any such oral agreement,understanding,or representation be binding upon the parties
hereto.
ATTHtiHMENT 1
Agreement. -- Page 2
7. NOTICE. All written notices to the parties h6retoi shall be sent by United States mail, postage
prepaid by registerml or certified trail addressed as follows:
City City Clerk
City of San Luis Obispo
990 Palm Street
San Luis Obispo,CA 93401
Contractor Frank Lanzone,President
KCBX/SLONET
4100 VachelI Lane
San Luis Obispo,CA 93401
8. AUTHORITY TO EXECUTE AGREEMENT. Both City and Contractor do covenant that each
individual executing this agreement on behalf of each party is a person duly authorized and empowered to execute
Agreements for such party.
IN WI7`NESS WHEREOF, the parries hereto have caused this instrument to be executed the day and year
first above written.
ST: CITY OF S
AN LUIS OBISPO,A Municipal Corporation
By: / :
City Cle — Mayor
APPROVED AS TO FORM: CONTRACTOR
01
- ` By:
C' ey
ATTACHMENT f
XK �(�C:L'�ll:yu 0
c RADIO.FM 90
November 7, 2002
Lee Price, CMC
City Clerk
City of San Luis Obispo
990 Palm Street
San Luis Obispo, CA 93401
RE; KCBX/SLONET Scope of Work and Performance Measures for City of SLO
Cablecast Contract
Dear Lee,
KCBX/SLONEf is pleased to have been working with the City of SLO over the past two
years cablecasting and recording City Council and Planning Commission meetings. It
has been a successful collaborative partnership, working in concert to improve the
quality of the cablecast as well as improve the systems. involved in managing the
agreement.
KCBX/SLONET is confident of its ability to continue to provide excellent service and looks
forward to working with the City as 'it.expands Its video offerings.
Scope of Work:
1. KCBX/SLONET will provide a minimum of two employees for each session. The
primary employee will be a director, the secondary employee will serve as
assistant and operator of the character generator.
2. KCBX/SLONET will have a minimum of four trained operators to allow for illness,
vacation, or other required substitution.
1 One employee Will arrive on site a minimum of 60 minutes prior to the start of
each session to set up and test equipment-and lighting and be prepared for cable
casting. KCBX/SLON.ET operators will go through the official setup checklist
before cablecasting begins. (See attached.)
4. In the event of problems or no-show.of operators, KCBX/SLONET personnel will
follow the posted escalation procedures.
1 of 3
IS Wind m mcya.a� 4100 Vachei!Lane•San Luis Obispo,CA 93401 Phone(805)781.3020 www.licbx.ors ` ✓ v
1 ,
' _ - BX ATTACHMENT 1
PuBlrlc RAD10 FM 9A
5, During each meeting, each speaker will be identified (using generated
characters) on the bottom third of the screen as they are introduced. The
exception shall be general members of the public, who shall be Identified as
"general member of public".
6. KCBX/SLONEF will post an online-schedule.of broadcast .meetings; as well as
public rinks to the San Luis Oblspo City Clerk web pages.
7. KCBX/SLONET operators and management meet on a monthly basis to review
performance, identify areas of improvement,.and address areas of concern.
8. KCBX/SLONEf personnel will meet with City representatives once per quarter to
review performance and Identify areas for improvement.
Performance,Measures:
1. The contractor will provide gavelAo-gavel coverage of all regular City Council and
Planning Commission meetings. There shall be no editing.
2 The contractor will provide gavel-to=gavel coverage of all special City Council and
Planning Commissions. There shall be no editing. The City will give adequate
notice to the contractor of special meetings:
3. The contractor shall provide continuous video recording of all City Council and
Planning Commission meetings.
4. Master tapes will be.securely kept and stored at City Hall pursuant to the City's
Records Retention Schedule. Master tapes will be removed from City-Hall only
for the purpose of copying. The contractor will continue to work with City staff
to develop a reliable means to digitally archive-videos.
5. The city calendar will be updated at least once per week.
6. The contractor will work cooperatively with City staff on special events, or
meetings, as appropriate, and at mutually agreed upon dates and times.
7. All programming shall be pre-approved and authorized by the City Administrative
Officer, or his/her designee.
8. The contractor shall operate the City's equipment in a safe, responsible and
professional manner. The contractor will immediately notify the City if
equipment is in need of maintenance or repair. Irresponsible or unauthorized
use of the equipment wili subject the contractor to termination.
2 of 3
d!P�an rr�wvn 4100 Vachell Lane•San Luis Obispo,CA 93401 • Phone(805)781-3020•www.kcbx.org `�
ATTACHMENT
KM90
9. The contractor shall at all times provide courteous, high quality, efficient and
professional technical service to the reasonable satlsfacdon of the City.
Submitted by:
Frank Lanzone, Fresid
3of3
i
,LAfW<edeerceraedwv 4100 vachell Lane•San Luis Obispo,CA 93401 -Phone(805)781-3020 woJW.liclix.org
City Hall Video Operator Checklist
Date: _-- - - -- ATTACHMENT 1
Meeting Type:
Operators: &
TURN ON:
-- Orange Switch in bottom center rack
Dell Computer Under desk
Camera Power on Control Panels
All Monitors on/in the Desk
Tape Machines 1 & 2
Trinity in back of racks
Start up Dell:
Ctrl,Alt; Del
Return at password entry
d61 Click"Switdher" application icon to load
When the program loads,dick on the"Tidlewave" button
CREATE:
Meeting Logo/Date page with proper information
Check for new staff or presenter names on the Agenda
and create CG'S '
Make one line descriptions of Agenda Items
Save pages In correct bins
Reload Switcher
Check for 4 green lights on camera.Inputs
Load Logc/Date page into FS 1,select on Trinity
Load 180 min.tapes Into VCR 1;2
REWIND the tapes,to"0"counter
Start tape#1 at the start of the meeting or just before.
_ Set the Reminder Alarm on the dock
Force Leightronix to input B, using the posted Instructions
Start video capture(see instructions)
Tum on AUDIO
Produce Meeting - START TIME: _
At the end of meeting-Turn off AUDIO
-_ Put up FS 1 Logo/Date slide
Force leightronlx to input 10 (Power point slides)
Stop VCR Recording, REWIND tapes and label
Put Tape # 1 in PLAY VCR# 1 for City Coundl,or#3 for Planning Comm.
Put Tape # 2 in PLAY VCR#2 for City Council,or#4 for Planning Comm.
IF no second tape was used, put In a blank tape
Shut all equipment down:
8 Shut off Deli, monitors,VCR's, Cameras,Trinity&Orange Switch
Make entries In Incident Log.
Meeting End Time:
Operator Initial:
KC15X90
ATTACHMENT 9
KCBX/SLOhIEf Cablesast Video osal:November 2002 -
roFo -
ContracteA - Current 03.04 foes I.—Proposed
A waw Fees MmUnos ContractTotal: Proposod Proposed Total
C! Courtcll Meettn 21 $ 380.00 24 S 9,350.00 - ---24 'S"'-429.00 S 10,296.00
Flannln Corton:Maetln _ 18 :240.00 24 $ 5,760.00 24 $ . 429.00 $ 10,296.00
S mostim lo'$ 390.00 --- 101$ 3900.00 15 429.00. 1 436:00
Everts 1 - 5 --_
Extra Hours=Trainin 23: 0 " -- `` -
*Extra Hours-Mea 68.8 23.00 -- - --- S 28.00 S
Bio 52 50.00 52 S 600.00 52 $ 60.00 3,120.00
----- - -- -21.620. a
21 620.00 _ S 30147.00
NOTES: - - -- - --- -- - - -- -----
Soacial Mee Fess are inclusive. "--- -- --
§ ectal M6 sting Estimates Increased from 10 to 1 S er ear.special Events to be billed at the hou
CI Couneil Msalin a and Plane Commtsslon Mesion swill be chs ed at the same rate.
ACTUALS ARE THROUGH OCTOBER 2002..
--- -
-- -3020?www.kcbx.otg
OPMmd w.mydod P*W 4100 VachellLane;-San Luis Obispo.CA 93401 •Phone(80S)781 �'
ATTACHMENT 1
Exhibit B
CONTRACT PERFORMANCE TERMS
I. Ability to Perform. Contractor warrants that it possesses,or has arranged through subcontracts,
all capital and other equipment, labor, materials, and licenses necessary to carry out and
complete the work hereunder in compliance with any and all federal, state, county, city, and
special district laws,ordinances,and regulations.
2. laws to be Observed. Contractor shall keep itself fully informed of and shall observe and
comply with all applicable state and federal laws and county and City of San Luis Obispo
ordinances,regulations and adopted codes during its performance of the work.
3. Payment of Taxes. The contract prices shall include full compensation for all taxes that
Contractor is required to pay.
4. Permits and Licenses. Contractor shall procure all permits and licenses, pay all charges and
fees,and give all notices necessary.
5. Safety Provisions. Contractor shall conform to the rules and regulations pertaining to safety
established by OSHA and the California Division of Industrial Safety.
6. Public and Employee Safety. Whenever Contractor's operations create a condition hazardous to
the public or City employees, it shall, at its expense and without cost to the City; furnish,erect
and maintain such fences, temporary railings,barricades, rights, signs and other devices and take
such other protective measures as are necessary to prevent accidents or damage or injury to the
public and employees..
7. Preservation of City Property. Contractor shall provide and install suitable safeguards,
approved by the City,to protect.City property from injury or damage. if City property is injured
or damaged as a result of Contractor's operations, it shall be replaced or restored at Contractor's
expense. The facilities shall be replaced or restored to a condition as good as when the
Contractor began work
8. Immigration Act of 1986. Contractor warrants on behalf of itself and all sub-contractors
engaged for the performance of this work that only persons authorized to work in the United
States pursuant to the Immigration Reform and Control Act of 1986 and other applicable laws
shall be employed in the performance of the work hereunder.
9. Contractor Non-Discrimination. In the performance of this work,Contractor agrees that it will
not engage in, nor permit such sub-contractors as it may employ, to engage in discrimination in
employment of persons because of age, race, color, sex, national origin or ancestry, sexual
orientation,or religion of such persons.
to. Work Delays, Should Contractor be obstructed or delayed in the work required to be done
hereunder by changes in the work or by any default, act, or ornission of the City, or by strikes,
fire, earthquake, or any other Act of God, or by the inability to obtain materials, equipment, or
labor due to federal government restrictions arising out of defense or war programs;then the time
of completion may,at the City's sole option,be extended for such periods as may be agreed upon
by the City and the Contractor.
Cs-io
- AI fACHMENT 1
Exhibit B:_Contract Performance Terms Page 0-2
It. Payment Terms. The City's payment terms are 30 days from the receipt of an original invoice
and acceptance by the City of the services provided by Contractor(Net 30).
12. Inspection. Contractor shall furnish City with every reasonable opportunity for City to ascertain
that the services of Contractor are being performed in accordance with the requirements and
intentions of this contract. All work done and all materials furnished, if Any, shall be subject to
the City's inspection and approval. The inspection of such work shall not relieve Contractor of
any of its obligations to fulfill its contract requirements.
13. Audit. The City shall have the option of inspecting and/or auditing all records and other written
materials used by Contractor in preparing its invoices to City as a condition precedent to any
payment to Contractor.
14. Interests of Contractor. Contractor covenants that it presently has no interest, and shall not
acquire any interest direct or indirect or otherwise,which would conflict.in any manner or degree
with the performance of the work hereunder. Contractor further covenants that, in the
performance of this work,no sub-contractor or person having such an interest shall be employed.
Contractor certifies that no one who has or will have any financial interest in performing this
work is-an officer or employee of the City. It is hereby expressly agreed that; in the performance
of the work hereunder.Contractor shall at all times be deemed an independent contractor and not
an agent or employee of the City.
15. Hold Harmless and Indemnification. Contractor agrees to defen4 indemnify, protect and
hold the City and its agents, officers and employees harmless from and against any and all
claims asserted or liability established for damages or injuries to any person or property,
including injury to Contractor's employees, agents or officers which arise from or are
connected with or are caused or claimed to be caused by the acts or omissions of Contractor,
and its agents, officers or employees, in performing the work or services herein, and all
expenses of investigating and defending against same;provided, however, that Contractor's
duty to indemnify and hold harmless shall not include any claims or liability arising from the
established sole negligence or willful misconduct of the City,its agents, officers or employees.
16. Year 2000 Compliance. The Contractor warrants that the goods or services provided to the
City, including those provided through subcontractors, are "Year 2000 compliant" For the
purpose of this contract, "Year 2000 compliant" means that goods or services provided to the
City will continue to fully function, fault-free, before, at and after the Year 2000, without
interruption or human-intervention; and if applicable, any data outside of the date range 1990-
1999, including leap years, will be correctly processed in any level of computer hardware or
software, including, but not limited to, microcode, firmware,application programs,files and data
bases. This warranty supersedes all warranty disclaimers or limitations, and all limitations on
liability,otherwise provided by the Contractor.
Upon request by the City, the Contractor will provide the City with a description of its Year 2000
compliance strategy,or statement of why this is not relevant to contract Performance.
17. Contract Assignment. Contractor shall not assign, transfer, convey or otherwise dispose of the
contract,or its right, title or interest; or its power to execute such:a contract to any individual or
business entity of any kind without the previous written consent of the City.
ATTAOMENT 1
Exhibit B:Contract Performance Terms Page 8.3
18. Termination. if, during the term of the contract; the City determines that Contractor is not
faithfully abiding by any term or condition contained herein, the City may notify Contractor in
writing of such defect or failure to perform; which notice must give Contractor a 10 (ten)
calendar day notice of time thereafter in which to perform said work or cure the deficiency.
If Contractor has not performed the work or cured the deficiency within the ten days specified in
the notice, such shall constitute a breach of the contract and the City may terminate the contract
immediately by written notice to Contractor to said effect. Thereafter, neither party shall have.
any further duties,obligations,responsibilities or rights under the contract..
In said event; Contractor shall be entitled to the reasonable value of its services performed from
the beginning date in which the breach occurs up to the day it received the City's Notice of
Termination, minus any offset from such payment representing the City's damages from such
breach. Reasonable value includes fees or charges for goods or services as of the last.
milestone or task satisfactorily delivered or completed by Contractor as may be set forth in the
Agreement payment schedule; compensation for any other work,services or goods performed or
provided by Contractor shall be based solely on the City's assessment of the value of the work-in-
progress in completing the overall workscope.
The City reserves the right to delay any such payment until completion or confirmed
abandonment of the project, as may be determined in the City's sole discretion, so as to permit a
full and complete accounting of costs. In no event, however, shall Contractor be entitled to
receive in excess of the compensation quoted in its proposal.
19. Ownership of Materials. All original drawings, plan documents and other materials prepared
by or in possession of Contractor as part of the work or services under these specifications shall
become the pennanent property of the City,and shall be delivered to the City upon demand.
20. Release of Reports and Information. Any reports, information, data, or other material given
to, prepared by or assembled by Contractor as part of the work or .services under these
specifications shall be the property of City, and shall not be made available to any individual or
organization by Contractor without the prior written approval of the City.
21. Copies of Reports and.Information. If the City requests additional copies of reports,drawings,
specifications, or any other material in addition to what Contractor is required to furnish in
limited quantities as part of the work or services under these specifications, Contractor shall
provide such additional copies as are requested, and City shall compensate Contractor for the
costs of duplicating of such copies at the Contractor's direct expense.
22. Required Deliverable Products. Contractor will provide:
a. When computers have been used to produce materials submitted to the City as a part of
the workscope, Contractor must provide the corresponding computer files to the City,
compatible with the following programs whenever possible:
e Word Processing Word
• Spreadsheets Excel
• Desktop Publishing Coreldraw,Pagemaker
• Computer Aided Drafting(CAD) AutoCad
ATTACOMENT 1
Exhibit B:Contract Performance.Tarms Page B-4
Computer files must be on 31/2", high-density, write-protected diskettes, formatted for
use on IBM-compatible systems. Each diskette must be clearly labeled and have a
printed copy of the directory.
23. Attendance at Meetings and Hearings. Contractor shall attend as many "working" meetings
with staff as necessary in performing workscope tasks.
24. Insurance. Contractor shall procure and maintain for the duration of the contract insurance
against claims for injuries to persons or damages to property that may arise from or in connection
with the performance of the work hereunder by Contractor;its agents, representatives,emploYees
or sub-contractors.
a. Minimum scope of insurance. Coverage shall be at least as broad as:
• Insurance Services Office Commercial General Liability coverage (occurrence
form CG 0001).
• Insurance Services Office form number CA 0001 (Ed. 1/87) covering
Automobile Liability,code 1 (any auto).
• Workers' Compensation insurance as required by the State of California and
Ernployer'.s Liability Insurance.
• Errors and Omissions Liability insurance as appropriate to Contractor's
profession.
b. Minimum limits of insurance. Contractor shall maintain limits no less than:
e General Liability: $1,000,000 per occurrence for bodily injury, personal injury
and property damage. If Commercial General Liability or other form with a
general aggregate limit is used, either the general aggregate limit shall apply
separately to this project/location.or the general aggregate limit shall be twice
the required occurrence limit.
• Automobile Liability: $1,000,000 per accident for bodily injury and property
damage.
o Employer's Liability: $1,000,000 per accident for bodily injury of disease.
• ..Errors and Omissions Liability: $1,000,000 per occurrence.
C. Deductibles and self-insured retentions. Any deductibles or self-insured retentions
must be declared to and approved by the City. At the option of.the City, either: the
insurer shall reduce or eliminate such deductibles or self-insured retentions as respects
the City, its officers, officials, employees and volunteers; or Contractor shall procure a
bond guaranteeing payment of losses and related investigations,claim administration and
defense expenses.
d. Other insurance provisions. The general liability and automobile liability policies are to
contain,or be endorsed to contain,the following provisions:
• The City; its officers, officials, employees, agents and volunteers are to be
covered as insureds as respects: liability arising out of activities performed by or
on behalf of Contractor, products and completed operations of Contractor;
premises owned, occupied or used by Contractor; or automobiles owned, teased,
hired or borrowed by Contractor. The coverage shall contain no special
ATTACHMElaT 1
Exhibit B Contract performance Terms P809 0-5
limitations on the scope of protection afforded to the City, its officers, official,
employees, agents or volunteers.
For any claims related to this project,Contractor's insurance coverage shall be
primary insurance as respects the City, its.officers, officials, employees, agents
and volunteers. Any insurance or self-insurance maintained by the City, its
officers,officials,employees,agents or volunteers shall be excess of Contractor's
insurance and shall not contribute with it.
Any failure to comply with reporting or other provisions of the policies including
breaches of warranties shall not affect coverage provided to the City, its officers,
officials,employees,agents or volunteers.
Contractor's in shall apply separately to each insured against whom claim
is made or suit is brought, except with respect to the limits of the insurer's
liability.
o Each insurance policy required by this clause shall be endorsed to state that
coverage shall not be suspended, voided; canceled by either party, reduced in
coverage or in limits except after thirty (30) days' prior written notice by
certified mail,return receipt requested,has been given to the City.
e. Acceptability of insurers. Insurance is to be placed with insurers with a current A.M.
Best's rating of no less than ANIL
f. Verification of coverage. Contractor shall furnish the City with- a certificate of
insurance showing maintenance of the required insurance covrage. Original
endorsements effecting general liability andautomobile liability coverage required by
this clause must also be provided. The endorsements are to be signed by a person
authorized by that insurer to bind coverage on its behalf. All endorsements are to be
received and approved by the City before work commences.
ATTACHMENT 2
FIRST AMENDMENT TO AGREEMENT
This First Amendment to Agreement is entered into this - _ day of
2005, by and between the City of San'Luis Obispo, hereafter referred to as
"City," and KCBXISLONET, hereafter referred to as "Contractor."
WITNESSETH:
WHEREAS, on December 3, 2002, the parties entered into an Agreement wherein
Contractor provides services of cablecasting and recording City Council and Planning
Commission meetings through the City's government access channel; and
WHEREAS, Section 1 (Term) of the Agreement provides for the right to extend the
agreement annually for an additional two years,
WHEREAS, the parties seek to extend the term of the Agreement for one year beginning
December 1, 2005, and ending November 30, 2006.
NOW,THEREFORE, City and Contractor mutually agree as follows:
1. The term of the Agreement is extended for one (1) year, commencing
December 1, 2005 and ending November 30., 2006.
2. A11 other terms and conditions of the Agreement remain unchanged.
IN WITNESS WHEREOF, the parties hereto have caused this instrument to be executed
the day and year first above written.
CITY OF SAN LUIS OBISPO KCBX/SLONET
By: BY:
David F. Romero
- -
Mayor
ATTEST-. APPROVED AS TO FORM:
Audrey Hooper - —_ - J - - P. Lowell
City Clerk City Attorney
G: Agreements\Amendment to Agreement-KCBX 2005.doc