HomeMy WebLinkAbout02/06/1990, C-6 - TRANSIT PERFORMANCE AUDIT (FY 1986/87 - 1988/89) l City Of Sall Luis OBIspo v 90
CMLAYM AGENDA
FROM: Ken Hampian, Assistant City Administrative Officer
SUBJECT: Transit Performance Audit 1986/87 - 1988/89) .
CAO RECOMMENDATION:
Receive and File the Transit Performance Audit for the City of San Luis Obispo
DISCUSSION:
Attached is the recently completed 'Transit Performance Audit" for the City of San Luis
Obispo. The completion of an audit is a requirement of the Transportation Development
Act, and must be done every three years. This audit covers FY 1986/87 - 1988/89.
The overall conclusion of the audit is that the City's transit system is very well managed
both in terms of City administration and the contract operator, Laidlaw Transit. Positive
audit findings include the following:
• "The audit confirms that SLA Transit is a leader in California, carrying a large
number of passengers at a relatively low cost."
• TDA indicators reveal a very healthy system, which has continued to improve
over the past three years. Over 500,000 riders used SLO Transit in the most
recent fiscal year, a record for the system."
• "The farebox recovery ratio, which hovered around 40% in each of the audit
years, is one of the most impressive in the State . . "
• The presence of a full time transit manager has had a tremendously positive
impact on operations, providing a consistent approach to a variety of operations
issues"
• "The system has benefitted by a relatively stable service, with few route and
schedule changes."
In addition to the above findings, the audit identifies seven specific recommendations for
improvement. These seven areas relate to the following:
1. I q*wed consistency between financial reports.
2. Development of system performance standards.
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COaJNCIL AGENDA REPORT
Staff Report i
Page Two
3. Standards and monitoring for "on-time" performance.
4. Development of alternatives for tandem bus service.
5. Development of short-and-long range transit goals.
6. Development of a plan for improved vehicle accessibility.
7. Development of a reporting and monitoring system for roadcalls, accidents, and
unusual maintenance occurrences.
The audit identifies numbers 2, 3, 6, and 7 as 'highest priority", with most of the focus
on *2, which relates to performance standards. The audit recommendations will
compose a significant portion of the goals and objectives of the new Transit Manager,
although the City's Finance Department will follow up on the recommendations related
to consistency between financial reports. _
Overall staff is very pleased with the results of the audit and will follow-up appropriately
on the various recommendations for improvement.
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CONCURRENCES
The Transit Performance Audit was reviewed by the City's Mass Tmnsporation
Committee on January 17, 1990. Comments from the Committee related to the benefits
y of having formal performance standards (e.g. such standards can be used to help
determine vehicle replacement schedules) and handicapped accessibility (given the
possible two-rear backlog for ordering wheelchair lifts, it may not make sense to order
lifts for the Orion vehicles, which are to be replaced in 1994). The Committee
unanimously accepted the findings of the audit.
ATTACH LENT
Transit Performance Audit (available in Council Office for inspection)
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