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HomeMy WebLinkAbout07-09-2014 PCC MinutesPromotional Coordinating Committee Meeting Minutes Wednesday, July 9, 2014 5:30 pm at City Hall CALL TO ORDER: Chair Jill LeMieux PRESENT: LeMieux, Cox, Franciskovich, Palazzo, Rizzo, Pearce STAFF PRESENT: Molly Cano, Tourism Manager Meeting to order at 5:32 pm PUBLIC COMMENT No public comment. CONSENT AGENDA ACTION: Moved by Rizzo/Palazzo to approve the consent agenda . Motion carried 6:0 PRESENTATIONS 1. QUARTERLY REPORT BY CONTRACTOR The SLO Chamber of Commerce presented the 2013-14 year-end reports as the year-in-review. The Chamber reported that the Visitor Center served over 72,000 guests in the new space. That was an 11% increase in traffic year over year. They also printed and distributed 100,000 tear off maps funded through the PCC. The maps were provided quarterly and as needed to the hotels within the City. Other programs included participation at the Cal Poly events, promotion of over 16,000 events and distributed the redesigned monthly event sheet. For GIA the Chamber utilized their deep connections in the community provide hands on marketing support to the 25 GIA recipients and as a result, many of the events were picked up in local as well as industry specific outlets. In addition the Chamber shared the results of the PR efforts including the SLO accolades on numerous Best Of lists and other PR highlights locally, nationally, and internationally. BUSINESS ITEMS 1. SLO HAPPENINGS PROGRAM UPDATE Representatives from Verdin presented an update on the results of the SLO Happenings app during first and second quarter. The app began development in November 2013 and was designed first in wireframes with the new look, then built for ios and android platforms. The app was programmed as a web-based portal to manage events and provided and event submission tool. The app launched in March with the Film Festival and the splash-page on the City’s site directs user to the appropriate app store for downloading. Printed cards were also created to promote the app and distributed to events, local hotels, and the Visitor Center and are continually replenished monthly. Quarterly results for the app include: nearly 3000 downloads, 9,000 sessions, and nearly 10,00 app page views. Facebook ads started in February with total impressions of nearly 200,000. KSBY ads as the digital banners only showed about 700 click thru. Verdin recommended to the committee to move the digital ads to a new program with Charter that allowed more detailed analytics, demographic data, and an increase in impressions and click thurs for the same budget. Facebook results for January-June showed total likes increased by 24% and post engagements rate increased to 5% with the weekly reach of 11,500 average per week. Verdin Promotional Coordinating Committee Minutes Page 2 also reported on contests and campaigns offered through social and presented the information on the new twitter account. The committee discussed the contracts recommendation to move the digital advertising funds from KSBY to Charter and directed it back to the agency as the experts on the allocation of the marketing funds for the desired program results. 2. 2014-15 CONTRACTOR WORKSCOPES Due to the committee’s lack of quorum to vote on the workscopes, the item was postponed to the August meeting. 3. SLO HAPPENINGS PROGRAM RFP The taskforce members presented the draft RFP document to the committee and discussed the items that they had added to the document. The committee particularly discussed adjusting the contract to match the fiscal year schedule since it was no longer a printed piece per year. ACTION: Moved by Palazzo/Pearce to approve the RFP document and recommend the release of the RFP to City Council. Motion carried 6:0 4. REVIEW GRANTS IN AID APPLICATION PROCESS The committee discussed the recent application process and began the discussion on potential changes and considerations for the program. The committee discussed the sustainable funding model and how to address the term limits for funding consideration. The committee felt that it the model was important to maintain. The committee discussed creating an in-kind support package to offer to events that didn’t receive funding but met certain criteria. The committee directed staff to begin the development of the package and for it to be considered further at a later meeting. COMMITTEE COMMUNICATION GIA Report: None. TBID Report: Staff updated the committee on the recent TBID meeting and reviewed the minutes included with the agenda. Tourism Program Update: Molly Cano presented the Tourism Program update on the following topics: - 7/1: Council approval of the community promotions program including the PCC and TBID program plans and recommended allocations - Events Promotion sponsorship funding application is now open. Meeting today was 4:30pm in the Council Chambers to answer any questions from the events. The applications are due to the City by 5pm on August 8 for consideration - GIA contracting for 2014-15 is underway and reviewing the final reports that are due by August 31, 2014 Meeting adjourned at 7:05 pm