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Minutes
Promotional Coordinating Committee
Wednesday, October 14, 2015
Regular Meeting of the
Promotional Coordinating Committee
CALL TO ORDER
A Regular Meeting of the San Luis Obispo Promotional Coordinating Committee was called to
order on Wednesday, October 14, 2015 at 5:32 p.m. in the Council Hearing Room, located at 990
Palm Street, San Luis Obispo, California, by Chair Palazzo.
ROLL CALL
Present: Committee Members Daniel Levi, Deborah Lewis, Patricia Loosley, Clint Pearce,
and Vice-Chair Jill Lemieux, and Chair Sasha Palazzo
Absent: Stephanie Roberson
Staff
Present: Tourism Manager Molly Cano and Recording Secretary Kevin Christian
PUBLIC COMMENT ON NON-AGENDA ITEMS
There was no public comment on non-agenda items.
CONSENT AGENDA ITEMS
MOTION BY COMITTEE MEMBER LEMIEUX, SECOND BY COMMITTEE MEMBER
LEVI, CARRIED 6-0, to approve Consent Calendar Items C1 thru C8.
C1. MINUTES OF REGULAR MEETING ON WEDNESDAY, SEPTEMBER 9, 2015
MOTION BY COMITTEE MEMBER LEMIEUX, SECOND BY COMMITTEE
MEMBER LEVI, CARRIED 6-0, to approve the Minutes of the Promotional
Coordinating Committee meeting of September 9, 2015, as presented.
C2. COMMUNITY PROMOTIONS BUDGET REPORT
MOTION BY COMITTEE MEMBER LEMIEUX, SECOND BY COMMITTEE
MEMBER LEVI, CARRIED 6-0, to approve the Community Promotions Budget Report.
C3. PUBLIC RELATIONS REPORT
MOTION BY COMITTEE MEMBER LEMIEUX, SECOND BY COMMITTEE
MEMBER LEVI, CARRIED 6-0, to approve the Public Relations Report.
Draft – Promotional Coordinating Committee Minutes of October 14, 2015 Page 2
City of San Luis Obispo, Title, Subtitle
C4. GRANTS-IN-AID (GIA) SUPPORT REPORT
MOTION BY COMITTEE MEMBER LEMIEUX, SECOND BY COMMITTEE
MEMBER LEVI, CARRIED 6-0, to approve the Grants-in-Aid Support Report.
C5. VISITOR CENTER REPORT
MOTION BY COMITTEE MEMBER LEMIEUX, SECOND BY COMMITTEE
MEMBER LEVI, CARRIED 6-0, to approve the Visitor Center Report.
C6. SLO HAPPENINGS PROMOTIONS REPORT
MOTION BY COMITTEE MEMBER LEMIEUX, SECOND BY COMMITTEE
MEMBER LEVI, CARRIED 6-0, to approve the SLO Happenings Promotions Report.
C7. SLO HAPPENINGS TECHNOLOGY REPORT
MOTION BY COMITTEE MEMBER LEMIEUX, SECOND BY COMMITTEE
MEMBER LEVI, CARRIED 6-0, to approve the SLO Happenings Technology Report.
C8. TOT (TRANSIENT OCCUPANCY TAX) REPORT
MOTION BY COMITTEE MEMBER LEMIEUX, SECOND BY COMMITTEE
MEMBER LEVI, CARRIED 6-0, to approve the TOT Report.
PRESENTATION ITEMS
1. SLO CHAMBER OF COMMERCE QUARTERLY UPDATE
Representatives from the SLO Chamber of Commerce presented their quarterly activity
reporting that they provide GIA marketing support for grant recipients and are helping
with outreach for people living outside of San Luis Obispo County; reported international
print media exposure exceeded one million copies in reach, specifically noting French
and Brazilian print pieces; noted that in national results Sunset magazine’s “Ask a Local”
section focused on the Central Coast with San Luis Obispo as the “hub” to county trips;
reported online highlights noting that Orvitz.com named SLO one of the great wine
destinations that is not NAPA, and Yahoo.com named the Sunset Drive-In one of the best
drive-ins which resulted in a lot of web site hits; the Orange County Register ran a story
on the Craft Beer Scene in San Luis Obispo, the Los Angeles Times called the City’s
skatepark a “work of art”, and Orange Coast Magazine called San Luis Obispo the
“Perfect Getaway”; reviewed development of relationships with high profile bloggers to
extend reach; and reviewed the number of visitors served along with their demographics,
noting they have seen spikes in travelers from Asia, Europe, and the U.K.
Draft – Promotional Coordinating Committee Minutes of October 14, 2015 Page 3
City of San Luis Obispo, Title, Subtitle
2. SLO HAPPENINGS PROMOTIONS QUARTERLY UPDATE
Representatives from FreshBuzz Media provided an update on the design, noting that the
social channels have all been updated and that they are serving their first contest;
reviewed/updated the contract tasks and budget allocation noting that they are happy with
the results from the Facebook marketing; reviewed the site metrics, noting that they
would like to have a discussion about establishing percentage goals; presented a media
summary showing that the “post engagement” rate on Facebook was 6-7 percent (which
is good because the average is less than two percent); reviewed their first promotional
contest campaign (a SAVOR VIP package giveaway promotion with App Dowload pop-
up); reported that the upgraded twitter experience has doubled their followers in this
quarter; reviewed the launch on Instagram in September with metrics to date; and noted
the next step is the final release of revised app.
BUSINESS ITEMS
1. SLO HAPPENINGS COLLATERAL
Representatives from FreshBuzz Media presented two design options (“classic” and
“retro”) for the proposed promotional coaster. The committee discussed additional ideas,
gave design modification direction based on the “classic” design and requested that two
new front designs be presented along with one new back design for final review.
Tourism Manger Cano recommended purchasing 10-15 thousand based on use research.
MOTION BY COMITTEE MEMBER LEVI, SECOND BY COMMITTEE MEMBER
LEMIEUX, CARRIED 6-0, to order 10,000 medium weight coasters.
2. SLO HAPPENINGS APP UPDATES & QUARTERLY ACTIVITY REPORT
It was reported that the SLO Happenings App is on target to launch October 26, 2015. An
on-phone test version was demonstrated. It was noted that the entering events function is
now working and being utilized. Tourism Manager Cano reviewed the two-phase launch
approach 1) new design, sharing 2) sharing, geolocating. Phase one will launch on
October 26, 2015, phase two is planned for the first week in January, 2016
Draft – Promotional Coordinating Committee Minutes of October 14, 2015 Page 4
City of San Luis Obispo, Title, Subtitle
3. MID-YEAR EVENT PROMOTION SPONSORSHIP PROCESS
Tourism Manager Cano presented options for the process of selecting events to sponsor,
noting that the TBID (Tourism Business Improvement District) Board has more funding
than the PCC. Applications will be accepted November 1, 2016 through November 30,
2016.
There was committee consensus to review the applications as a full committee at the
December meeting if there are less than twelve applications. If there are more than twelve
applications they prefer the subcommittee review them and present their
recommendations at the January 2016 meeting.
PCC LIAISON REPORTS AND COMMUNICATION
1. GIA UPDATE
Chair Palazzo presented a brief report on both the St. Andrew Greek Orthodox Church
and the San Luis Obispo Children’s Museum events.
2. TBID BOARD REPORT
Tourism Manager Cano reviewed the TBID meeting minutes, specifically noting the
approval of the annual report and the upcoming presentation to City Council during the
October 20, 2015 meeting. Also noted was the approval to order 45M tourism brochures.
3. TOURISM PROGRAM UPDATE
Tourism Manager Cano advised that an intern is still being sought and indicated that it
should be someone who can work 20 hours per week. It was noted that the Central Coast
Tourism Council (CCTC) will have a mixer and marketing workshop at the Madonna
Inn. The mixer will be held on October 14th and it isn’t necessary to be a CCTC member.
The workshop will be held on October 15th and is for members only. The TBID Board
has an open seat due to a recent resignation.
ADJOURNMENT
The meeting adjourned at 7:11 p.m. The next meeting will be a Special meeting held on
November 18, 2015, 5:30 p.m.
Respectfully submitted,
Kevin Christian
Recording Secretary