HomeMy WebLinkAbout01-11-2017 - MTC Agenda - Final PacketService Complaints: Complaints regarding bus service or routes are to be directed to the Transit
Coordinator at 781-7531. Reports of complaints/commendations are available to the public upon
request.
MISSION: The purpose of the Mass Transportation Committee is to assist with the ongoing public
transit program in the City and Cal Poly. As requested, the Committee provides advisory
recommendations and input to the Council regarding routes, schedules, capital projects, fares,
marketing and additional services.
ROLL CALL: Elizabeth Thyne (Chair – Senior), John Osumi (Vice Chair – Business), Cheryl Andrus (Cal
Poly), Denise Martinez (Disabled), Justin Frentzel (Student), Louise Justice (Member at Large), James
Thompson (Technical), Diego-Christopher Lopez (Alternate), David Figueroa (Alternate)
PUBLIC COMMENT: 10 min.
At this time, the public is invited to address the Committee concerning items not on the agenda but are
of interest to the public and within the subject matter jurisdiction of the Mass Transportation
Committee. Public comment is limited to three minutes per person. The Committee may not discuss or
take action on issues that are not on the agenda other than to briefly respond to statements or
questions, or to ask staff to follow up on such issues.
MINUTES: December 8, 2016 (Attachment 1)
ACTION ITEMS:
1.Title VI Plan (2017)(Att 2) 30 min.
2.Draft Fare Change (Att 3)
DISCUSSION ITEMS:
3.Committee Items 10 min.
a)Update on SRTP (Thyne)
4.Staff Items
a) Transit Manager’s Report (Att 4) 10 min.
ADJOURNMENT: The next regular meeting will be held March 8, 2017
The City of San Luis Obispo is committed to including the disabled in all of its services, programs, and
activities. Please contact the Clerk or staff liaison prior to the meeting if you require assistance.
Agenda
Mass Transportation Committee
Council Hearing Room, City Hall, 990 Palm Street, San Luis Obispo
Wednesday, January 11, 2017 – 2:30 pm
Page 1 of 34
ACTION ITEMS:
Agenda Item 1: Title VI Plan
Title VI prohibits discrimination by recipients of Federal financial assistance on the basis of race,
color, and national origin, including the denial of meaningful access for limited English
proficient (LEP) persons, in programs and activities receiving Federal financial assistance. FTA
requires that all direct and primary recipients document their compliance by submitting a Title
VI Program to their FTA regional civil rights officer once every three years. The Title VI Program
must be approved by the direct or primary recipient’s board of directors or appropriate
governing entity or official(s) responsible for policy decisions prior to submission to FTA. FTA
will review and concur or request the recipient provide additional information.
The City of San Luis Obispo submitted its last Title VI Plan in 2013. A revised version
encompassing fiscal years 2017 thru 2020 is now needed. Therefore, Staff has taken the time
to revisit the most recent Federal Circular 4702.1.B regarding Title VI obligations and in order to
update and help ensure that the City of San Luis Obispo’s SLO Transit system, as a federal fund
recipient, is compliant by submitting a revised Title VI plan. The plan is consistent with prior
submitted plans but now also takes into account modern technology such as social media.
Furthermore, and in accordance with federal requirements, the revised plan was brought
before the public in a special meeting held on January 31st, 2016 and made available for public
comment and in order to bring forth the final plan. (See Attachment 2)
Staff Recommendation: Provide initial feedback on the plan, make motion of general support
of the plan with recognition that the plan still has to come before the general public, and whose
comments may shape the final recommended plan, before it can be brought to City Council for
adoption.
Agenda Item 2: Draft Fare Change
Though transit operating costs are largely subsidized by both the federal and state governments,
there is a State requirement for locally generated funds. The California Public Utilities Code Section
99268.3 specifically states, in part:
(a) In the case of an operator which is serving an urbanized area, and which was eligible for (TDA)
funds under this article …, the operator shall be eligible for such funds in any fiscal year, …, if it
maintains, for the fiscal year, a ratio of fare revenues to operating cost, as defined by subdivision (a)
of Section 99247, at least equal to one-fifth (20%)…
Failure to meet the set forth 20% farebox recovery ratio can jeopardize future state assistance, a
more than significant funding source for SLO Transit. Based on full implementation of the Short
Range Transit Plan and the contractual operating escalation costs of roughly 3% annually, a fare
change is needed in order to meet the 20% farebox requirement. (See Attachment 3)
Staff Recommendation: Provide initial feedback on the plan, make motion of general support of the
plan with recognition that the plan still has to come before the general public, and whose
Page 2 of 34
comments may shape the final recommended plan, before it can be brought to City Council for
adoption.
DISCUSSION ITEMS:
Agenda Item 3: Committee Items – Update on SRTP
a)General update on the progress of the SRTP’s implementation
Agenda Item 4: Staff Items – Transit Manager Report
a)General discussion and verbal update on relevant transit news, happenings, events, stats and
figures by the Transit Manager. (See Attachment 4)
Items for next meeting
_________________________________
_________________________________
_________________________________
_________________________________
The next meeting will be held: March 8, 2017
ATTACHMENTS:
1.Minutes of the December 8, 2016 MTC special meeting
2.Draft Title VI Plan
3.Draft Fare Change Plan
4.Transit Manager’s Report
G:\Transportation Division\_Transportation Committees\MTC Committee\FY 2017
Page 3 of 34
Minutes - DRAFT
MASS TRANSPORTATION COMMITTEE
Thursday, December 8, 2016
Meeting of the Mass Transportation Committee
CALL TO ORDER
A Special Meeting of the Mass Transportation Committee was called to order on Thursday,
December 8, 2016 at 1:15 p.m. in the Council Hearing Room, located at 990 Palm Street, San
Luis Obispo, California, by Chair Thyne.
ROLL CALL
Present: Committee Members Elizabeth Thyne (Chair - Senior), John Osumi (Vice Chair –
Business), Cheryl Andrus (Cal Poly), Denise Martinez (Disabled), Louise Justice
(Member at Large), James Thompson (Technical), Justin Frentzel (Student), Diego-
Christopher Lopez (Alternate), David Figueroa (Alternate)
Absent: None
Staff: Transit Manager Gamaliel Anguiano, Transit Assistant Megan Cutler, Recording
Secretary Lareina Gamboa
PUBLIC COMMENT ON ITEMS NOT ON THE AGENDA
Mr. Lopez states there is no awning or bench at the bus stop on LOVR in front of Target. This
leaves passengers sitting on the curb while waiting which poses a safety issue. Chair Thyne
suggests this be added to the five-year Short Range Transit Plan of improved bus stops.
Mr. Anguiano informs the committee over the next two years the City will be undergoing a
capital improvement project, such as replacement of buses and improved or new shelters at high
boarding locations.
ANNOUNCEMENTS
None.
Atttachment 1
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DRAFT Minutes – Mass Transportation Committee Meeting of December 8, 2016 Page 2
MINUTES
Chair Thyne requests amendment be made within Adjournment section of the November 9, 2016
meeting minutes, changing December 1, 2016 Special Meeting from 4:40 p.m. to 2:30 p.m.
ACTION: MOTION BY COMMITTEE MEMBER OSUMI, SECOND BY COMMITTEE
MEMBER FRENTZEL, CARRIED 7-0 to approve the Minutes of the Mass Transportation
Meeting on November 9, 2016.
ACTION ITEMS
1.Revision to E-Bike Policy
The current E-bike policy does not permit E-bikes onto buses due to their weight. For
safety precautions, the bike rack manufacturer suggests bikes weigh no more than 55
pounds. As E-bikes are a growing form of transportation the policy will be amended to
adjust for the demand of E-bikes and riders to board the bus.
The San Luis Obispo Regional Transit Authority (RTA) and the Bike SLO County Bike
Kitchen are working on in-house programs to certify that an E-bike weighs 55 pounds
or less, this is including the battery. An E-bike can be taken to either RTA or the Bike
Kitchen to be weighed. If the E-bike passes, it will be certified and the rider will be
given a decal that is to be placed in an appropriate spot, viewable from the driver’s seat.
Battery packs will have to stay on the E-bike, and will still not be permitted on busses
do to safety concerns.
There will be a trial period of about a year, so long as no issues arise.
ACTION: MOTION BY COMMITTEE MEMBER JUSTICE, SECOND BY COMMITTEE
MEMBER ANDRUS, CARRIED 7-0 to set the provisions to the E-Bike Policy.
2.Finalize Recommended Major City Goals
The MTC Goals are revisited, and re-worded to meet their specific descriptions to then
be presented to the City for the five-year plan.
The following titles were agreed upon:
1.Acquire advanced technological equipment
2.Dedicate funds for transportation center incorporating both local and regional
transit services
3.Seek new local transit funding sources.
4.Coordinate multi-modal transportation
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DRAFT Minutes – Mass Transportation Committee Meeting of December 8, 2016 Page 3
5.Add additional full-time staff member
ACTION: MOTION BY COMMITTEE MEMBER THOMPSON, SECOND BY
COMMITTEE MEMBER JUSTICE, CARRIED 7-0 to approve the finalization of Major City
Goals (Committee Member Lopez excused himself at 2:05 p.m.).
DISCUSSION ITEMS
3.Committee Items
Committee Member Justice shares her recent interaction with the Yellow Cab
Company, informing the committee that their business is not fairing out as desired due
to the increase of Uber drivers. As a direct result of Uber, the Yellow Cab Company
has reduced its drivers of 17 down to 4, and because of that lack of business, Yellow
Cab Company is holding off on making improvements, such as investing in new cabs.
4.Staff Items
A.) New Schedules based on SRTP (Short Range Transit Plan)
A visual chart was created for examples of new time schedules and routes ranging as
early as 6 a.m., and as late as 11 p.m. This new layout reflects the impacts of Cal Poly
and RTA schedules, as well as evening, weekend and summer schedules. Extra bus
route options and times are also mapped out for peak hours of the day, and will end
promptly after, leaving the main bus route in effect.
B.) Fare Increase - Preliminary Discussion
As a result of increased routes and times, and the overall ridership of the general public
decreasing steadily over time, a fare increase is being considered to make up the
shortfalls of funding and ridership. Though Cal Poly has continuously increased over
the years, and make up 65% of ridership, that only takes into account half of the City.
Several options have been explored, such as equipping new busses with wifi,
infotainment systems, advertisement boxes on the outside of the buses, and seeking
funds from Cal Poly have all been considered. The thought of bringing more riders is
desirable, but the amount of riders required to make up the lack of revenue, 20,000
needed, is not realistic. Considering seven years have passed since the last fare
increase, a slight increase for single day riders seems plausible. Long term pass rates
would stay the same. Ideas of household bus passes were considered, but would require
more funding to staff an employee to issue and maintain issues that may occur.
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DRAFT Minutes – Mass Transportation Committee Meeting of December 8, 2016 Page 4
ADJOURNMENT
ACTION: MOTION BY COMMITTEE MEMBER JUSTICE, SECOND BY COMMITTEE
MEMBER FIGUEROA, CARRIED 7-0 to adjourn the meeting at 2:45 p.m. until the next
Regular meeting of the Mass Transportation Committee, January 11, 2017 at 2:30 p.m.
Respectfully submitted,
Lareina Gamboa
Recording Secretary
Megan Cutler
Transit Assistant
APPROVED BY THE MASS TRANSPORTATION COMMITTEE: XX/XX/2017
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Title VI Plan | Page 1
Title VI Plan
City of San Luis Obispo ‐ San Luis Obispo Transit
(SLO Transit)
Date Adopted: February 21, 2017
I. Plan Statement
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or
national origin in programs and activities receiving Federal financial assistance. Specifically, Title
VI provides that "no person in the United States shall, on the ground of race, color, or national
origin, be excluded from participation in, be denied the benefits of, or be subjected to
discrimination under any program or activity receiving Federal financial assistance" (42 U.S.C.
Section 2000d).
The City of San Luis Obispo‐San Luis Obispo Transit (SLO Transit) is committed to ensuring that
no person is excluded from participation in, or denied the benefits of its transit services on the
basis of race, color, or national origin, as protected by Title VI in Federal Transit Administration
(FTA) Circular 4702.1.B.
This plan was developed to guide SLO Transit in its administration and management of Title VI‐
related activities.
Title VI Contact information:
City of San Luis Obispo
Transit Manager (Title VI Coordinator)
Public Works Department
919 Palm Street
San Luis Obispo, CA 93401
(805)781‐7121
slotransit@slocity.org
As of July 1, 2016, the City of San Luis Obispo contracts with First Transit Inc. for maintenance
and operations of SLO Transit. The contractor(s), by extension, will also assist and comply with
the adopted Title VI policy.
Atttachment 2
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Title VI Plan | Page 2
II.Title VI Information Dissemination
Title VI information posters shall be prominently and publicly displayed in the city owned SLO
Transit facility and on their revenue vehicles. The plan information, along with contact
information for the City’s Title VI coordinator is available on the SLO Transit website
(slotransit.org). Additional information relating to nondiscrimination obligation can be obtained
from the SLO Transit Title VI Coordinator.
Title VI information shall be disseminated to SLO Transit employees annually via the Employee
Education form (see Appendix A) in payroll envelopes. This form reminds employees of SLO
Transit’s policy statement, and of their Title VI responsibilities in their daily work and duties.
During New Employee Orientation, new employees shall be informed of the provisions of Title
VI, and SLO Transit’s expectations to perform their duties accordingly.
All employees shall be provided a copy of the Title VI Plan and are required to sign the
Acknowledgement of Receipt (see Appendix B).
Title VI information shall also be made available in non‐English languages, consistent with the
City’s Limited English Proficiency (LEP) plan.
III.Subcontractors and Vendors
All subcontractors and vendors who receive payments from SLO Transit where funding originates
from any federal assistance are subject to the provisions of Title VI of the Civil Rights Act of 1964
as amended. Written contracts shall contain non‐discrimination language, either directly or
through the bid specification package which becomes an associated component of the contract.
IV.Record Keeping
The Title VI Coordinator will maintain permanent records, which include, but are not limited to,
signed acknowledgements of receipt from the employees indicating the receipt of the SLO Transit
Title VI Plan, copies of Title VI complaints or lawsuits and related documentation, and records of
correspondence to and from complainants, and Title VI investigations.
V. Title VI Complaint Procedures
How to file a Title VI Complaint?
The complainant may file a signed, written complaint up to one hundred eighty (180) days from
the date of the alleged discrimination.
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Title VI Plan | Page 3
The complaint should include the following information:
Your name, mailing address, and how to contact you (i.e., telephone number, email
address, in‐person, etc.)
How, when, where and why you believe you were discriminated against. Include the
location, names and contact information of any witnesses
Other information that you deem significant
The Title VI Complaint Form (see Appendix C) may be used to submit the complaint information.
The complaint may be filed in writing with SLO Transit at the following address:
Title VI Contact information:
City of San Luis Obispo
Transit Manager (Title VI Coordinator)
Public Works Department
919 Palm Street
San Luis Obispo, CA 93401
(805) 781‐7121
slotransit@slocity.org
NOTE: SLO Transit encourages all complainants to certify all mail that is sent through the U.S.
Postal Service and/or ensure that all written correspondence can be tracked easily, but this is
not required. For complaints originally submitted by facsimile, an original, signed copy of the
complaint must be mailed to the Title VI Coordinator as soon as possible, but no later than 180
days from the alleged date of discrimination.
What happens to the complaint after it is submitted?
All complaints alleging discrimination based on race, color, or national origin in a service or
benefit provided by SLO Transit will be directly addressed by SLO Transit. SLO Transit shall also
provide appropriate assistance to complainants, including those persons with disabilities, or who
are limited in their ability to communicate in English. Additionally, SLO Transit shall make every
effort to address all complaints in an expeditious and thorough manner, as herein described.
A letter of acknowledging receipt of complaint will be mailed within thirty (30) days (Appendix
D). Please note that in responding to any requests for additional information, a complainant's
failure to provide the requested information may result in the administrative closure of the
complaint.
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Title VI Plan | Page 4
How will the complainant be notified of the outcome of the complaint?
SLO Transit will send a final written response letter (see Appendix E or F) to the complainant. In
the letter notifying complainant that the complaint is not substantiated (Appendix F), the
complainant is also advised of his or her right to 1) appeal within seven calendar days of receipt
of the final written decision from the SLO Transit, and/or 2) file a complaint externally with the
U.S. Department of Transportation and/or the FTA. Every effort will be made to respond to Title
VI complaints within 60 working days of receipt of such complaints, if not sooner.
In addition to the complaint process described above, a complainant may file a Title VI
complaint with the following offices:
Federal Transit Administration Office of Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor – TCR
1200 New Jersey Ave., SE
Washington, DC 20590
VI.Limited English Proficiency (LEP) Plan
SLO Transit is required to take responsible steps to ensure meaningful access to the benefits,
services, information and other important portions of our programs and activities of individuals
who are Limited English Proficient (LEP). SLO Transit consulted the United States Department of
Transportation (U.S. DOT)’s LEP Guidance and performed a four factor analysis of our contact
with the public to determine the appropriate mix of LEP services to offer.
The plan has been prepared in accordance with Title VI of the Civil Rights Act of 1964, Federal
Transit Administration Circular 4702.1B dated October 1, 2012, which states that no person shall
be subjected to discrimination on the basis of race, color, or national origin.
This plan outlines how to identify a person who may need language assistance, the ways in which
assistance may be provided, staff training that may be required, and how to notify LEP persons
that assistance is available.
In order to prepare this plan, the City utilized the U.S. DOT four‐factor LEP analysis which
considers the following factors:
1.The number or proportion of LEP persons in the service area who may be served or are
likely to encounter a City Transit program’s activity of service.
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Title VI Plan | Page 5
2.The frequency with which LEP persons come into contact with City Transit programs,
activities or services.
3.The nature and importance of programs, activities or services provided by the City to the
LEP population.
4.The resources available to City staff and overall costs of providing LEP assistance.
A summary of the results of the City four‐factor analysis is in the following section.
Four Factor Analyses:
1.The number or proportion of LEP persons in the service area who may be served or are
likely to encounter a City Transit program’s activity of service.
Data was gathered from the following sources to identify information on persons who do speak
languages other than English at home and who speaks it less than well or not at all and would be
classified as limited English proficient or “LEP”:
a.2010 Census Data.
b.Census Bureau’s American Community Survey and Fact Finder Surveys.
c.Department of Labor LEP Special Tabulation website.
A review of the census data on the numbers of limited English proficient or LEP persons revealed
that in San Luis Obispo, CA the highest percentage of total population 5 years and over that spoke
a language other than English at home were Spanish speakers. The total Spanish speaking
population was 14.7% of the 45,119 total population of San Luis Obispo, CA (see U.S. Census
Bureau Data). The number of Spanish speaking LEP individuals that spoke English “not well” or
“not at all” in San Luis Obispo was 13.9%. Documents related to fares, transfers, passes, pass sale
locations, days of service, and contact information are available in both English and Spanish
translations.
2.The frequency with which LEP persons come into contact with City Transit programs,
activities or services.
We serve LEP persons daily via our fixed route transit system that operates 10 peak vehicles from
Labor Day to mid‐June and reduced service from mid‐June‐Labor day. Within the First Transit Inc.
operations‐maintenance staff located at 29 Prado Road, there are (2) bilingual employees
available for Spanish translation, including (1) daytime road supervisor and (1) evening
technician. Staff translated in person approximately 10‐15 times a month and over the phone 5‐
10 times a month during the previous 12 months. Within the Public Works Department located
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Title VI Plan | Page 6
at 919 Palm Street, there is (1) bilingual approved transit employee in addition to (3) bilingual
approved employees available for Spanish translation. No calls or requests for translation were
received by SLO City staff during the previous 12 months.
SLO Transit will continue to monitor the following key program areas such as:
Use of bus;
Participation in public meetings;
Customer service interactions;
Ridership surveys;
Operator surveys;
Purchase of passes and tickets through outlets, and the Rideshare website.
3.The nature and importance of programs, activities or services provided by the City to
the LEP population.
The City of San Luis Obispo is centrally located in California between San Francisco and Los
Angeles. The City has an estimated population of 45,119 (2010 Census Bureau estimate). San
Luis Obispo is also home to the California Polytechnic State University (Cal Poly), a major source
of population, employment, and other overall economic and social impacts. SLO Transit, a
program operated out of the Department of Public Works, is the City of San Luis Obispo’s transit
provider and operates fixed route service throughout the City and trolley service downtown.
Other regional and paratransit service providers also offer service to the City.
SLO Transit, a City entity with service operation contracted to First Transit Inc., provides fixed‐
route bus service throughout the City of San Luis Obispo. SLO Transit operates a total of seven
regular bus routes on weekdays, six routes on Saturdays, and four routes on Sundays, as well as
a San Luis Drive Tripper (SLD Tripper) and Kennedy Library Tripper (KLT Tripper) on weekdays and
a Downtown Trolley Thursday through Saturday. Five routes operate Monday through Friday
evenings during the school year.
4.The resources available to City staff and overall costs of providing LEP assistance.
SLO Transit currently provides some information in Spanish such as surveys, bus routes and fares,
public service announcements and information on the buses. Documents related to fares,
transfers, passes, pass sale locations, days of service, and contact information are available in
both English and Spanish translation. Within the First Transit Inc. operations‐maintenance staff
located at 29 Prado Road, there are two (2) bilingual employees available for Spanish translation,
including one (1) daytime road supervisor and one (1) evening technician. Within the Public
Works Department located at 919 Palm, there is one (1) bilingual approved transit employee in
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Title VI Plan | Page 7
addition to three (3) bilingual approved employees available for Spanish translation. About
$2,500/year could be allocated in FY 2016‐17 for additional language services.
Implementation Plan:
Based on the four factor analysis, SLO Transit recognizes the need to continue providing language
services in the region. A review of SLO Transit relevant programs, activities and services that are
being offered or will be offered by the City as of December 2016 include:
Spanish speaking translators are available upon request during normal business hours
Route and schedule brochures are available in both English and Spanish
Route and schedule information available in Spanish on the SLO Transit website
(slotransit.org)
Transit surveys to be conducted by SLO Transit will be available in Spanish
Public meetings will include outreach to the Spanish speaking community in San Luis
Obispo. Information will be provided in Spanish and a translator will be on site to help
with questions or concerns
Meetings to be scheduled at times and locations that are convenient and accessible for
minority and LEP communities
Different meeting sizes and formats to be employed
Radio, television, or newspaper ads on stations and in publications that serve LEP
populations to be considered by SLO Transit
Public participation opportunities through means other than written communication,
such as personal interviews or use of audio or video recording devices to capture oral
comments will be considered by SLO Transit
SLO Transit will perform a four factor analysis every three years to identify what, if any, additional
information or activities might better improve SLO Transit’s services to assure non‐discriminatory
service to LEP persons. SLO Transit will then evaluate the projected financial and personnel
needed to provide the requested services and assess which of these can be provided cost‐
effectively.
VII.Community Outreach
As an agency receiving federal financial assistance, SLO Transit has made the following
community outreach efforts:
The City of San Luis Obispo Mass Transportation Committee (MTC) Advisory Body holds public
meetings bi‐monthly to review SLO Transit service and performance. All meetings are compliant
with the Brown Act of California which guarantees the public's right to attend and participate in
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Title VI Plan | Page 8
meetings of local legislative bodies. Agendas and minutes are available at
http://www.slocity.org/advisorybodies.asp. At these meetings the public is welcome to attend
and share in discussion with a variety of Community Outreach discussions. Additionally, SLO
Transit works with the other transit agencies in the service area and other stakeholder
organizations to review and discuss the planning and have involvement in the decision making
process. SLO Transit from time to time will provide on‐board survey hand‐outs to customers for
their feedback about a variety of issues.
SLO Transit held public meetings for public review and comment regarding the Title VI Program.
Public meetings are held in convenient, accessible, and diverse locations along bus routes
whenever possible. Public meetings are held under the supervision of the SLO Transit Manager.
Public comments are recorded and filed. Public meetings may be held at regular MTC meetings.
Spanish speaking assistance will be available.
SLO Transit submits to the California Department of Transportation and Federal Transit
Administration annually an application for funding. The application requests funding for both
capital and operating assistance. Part of the annual application is a public notice, which includes
a 30‐day public comment period.
VIII.Mass Transportation Committee
The City of San Luis Obispo Mass Transportation Committee (MTC) Advisory Body has nine (9)
members:
(1) Cal Poly designated employee
(1) Cal Poly student representative designated by Associated Students, Inc. (ASI)
(1) senior citizen (62 years of age or older)
(1) person from the business community
(1) person with technical transportation planning experience
(1) disabled person
(1) member at‐large
(2) alternate members
Committee vacancies are listed on the City of San Luis Obispo website (slocity.org), as well as on
the SLO Transit website (slotransit.org) and SLO Transit social media. The City Clerk’s Office and
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Title VI Plan | Page 9
City Council review the submitted applications in fairness and equity, evaluating the necessary
qualifications for the vacant position.
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Title VI Plan | Page 10
APPENDIX A Employee Annual Education Form
Title VI Policy
No person shall, on the grounds of race, color or national origin, be excluded from participation
in, be denied the benefits of, or be subjected to discrimination under any program or activity
receiving federal financial assistance.
All employees of San Luis Obispo Transit (currently contracted by First Transit Inc.) are expected
to consider, respect, and observe this policy in their daily work and duties. If a citizen
approaches you with a question or complaint, direct him or her to the City of San Luis Obispo
Transit Manager who is the Title VI Coordinator.
In all dealings with citizens, use courtesy titles (i.e. Mr., Mrs., Ms., or Miss) to address them
without regard to race, color, or national origin.
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Title VI Plan | Page 11
APPENDIX B Acknowledgement of Receipt of Title VI Plan
I hereby acknowledge the receipt of the San Luis Obispo Transit’s Title VI Plan. I have read the
plan and am committed to ensuring that no person is excluded from participation in, or denied
the benefits of its transit services on the basis of race, color, or national origin, as protected by
Title VI in Federal Transit Administration (FTA) Circular 4702.1.B.
_________________________________
Your signature
_________________________________
Print your name
_________________________________
Date
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Title VI Plan | Page 12
APPENDIX C Title VI Complaint Form
City of San Luis Obispo Transit – SLO Transit
Name: ____________________________________________________________________________
Address: ___________________________________________________________________________
City: ______________________________________ State: ____________ Zip Code: ______________
Home Telephone No: ( ) ___________________________
Work Telephone No: ( ) ____________________________
Email Address: ______________________________________
Were you discriminated against because of:
Race Color National Origin Other (specify) _______________________
Date of Alleged Incident: ______________________________
Explain as clearly as possible what happened and how you were discriminated against. Indicate who
was involved. Be sure to include the names and contact information of any witnesses. If more space
is needed please use the back of the form.
Have you filed this complaint with any other federal, state, or local agency; or with any federal
or state court?
Yes No
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Title VI Plan | Page 13
If yes, check all that apply:
Federal agency Federal Court State Agency State Court Local Agency
Please provide information about a contact person at the agency/court where the complaint was
filed:
Name: ____________________________________________________________________________
Address: ___________________________________________________________________________
City: ______________________________________ State: ____________ Zip Code: ______________
Telephone Number: _________________________________
Please sign below. You may attach any written materials or other information that you think is
relevant to your complaint.
Signature: _______________________________________ Date: ____________________________
Please mail this form to:
City of San Luis Obispo
Transit Manager
Public Works Department
919 Palm Street
San Luis Obispo, CA 93401
(805)781‐7121
Title VI of the Civil Rights Act of 1964 states: “No person in the United States
shall, on the grounds of race, color, or national origin, be excluded from
participation in, be denied the benefits of, or be subjected to discrimination
under any program or activity receiving Federal financial assistance.”
The City of San Luis Obispo Transit (SLO Transit) respects civil rights and
operates its programs and services without regard to race, color or national
origin. SLO Transit is committed to complying with Tile VI requirements in
all of its programs and services.
Any person who believes he/she has been subjected to discrimination in
the delivery of or access to public transportation origin, may file a
complaint with SLO Transit. Such complaint must be filed in writing with
SLO Transit no later than 180 days after the alleged discrimination.
For more information on the Title VI transit obligations and how to file a
complaint, please contact SLO Transit: City of San Luis Obispo Transit
Manager, Public Works Department, 919 Palm Street, San Luis Obispo, CA
93401
Page 20 of 34
Title VI Plan | Page 14
APPENDIX D Sample Letter Acknowledging Receipt of Complaint
Today’s Date
Ms. Jo Doe
1234 Main St.
San Luis Obispo, California 93401
Dear Ms. Doe:
This letter is to acknowledge receipt of your complaint against San Luis Obispo Transit alleging
_____________________________________________________________________________.
An investigation will begin shortly. If you have additional information you wish to convey or
questions concerning this matter, please feel free to contact this office by telephoning _____
_____ ______, or write to me at this address.
Sincerely,
Title VI Coordinator
City of San Luis Obispo
Transit Manager
Public Works Department
919 Palm Street
San Luis Obispo, CA 93401
(805)781‐7121
Page 21 of 34
Title VI Plan | Page 15
APPENDIX E Sample Letter Notifying Complainant that the Complaint Is
Substantiated
Today’s Date
Ms. Jo Doe
1234 Main St.
San Luis Obispo, California 93401
Dear Ms. Doe:
The matter referenced in your letter of ______________ (date) against San Luis Obispo Transit
(SLO Transit) alleging Title VI violation has been investigated.
(An/Several) apparent violation(s) of Title VI of the Civil Rights Act of 1964, including those
mentioned in your letter (was/were) identified. Efforts are underway to correct these
deficiencies.
Thank you for calling this important matter to our attention. You were extremely helpful during
our review of the program. (If a hearing is requested, the following sentence may be
appropriate.) You may be hearing from this office, or from federal authorities, if your services
should be needed during the administrative hearing process.
Sincerely,
City of San Luis Obispo
Transit Manager (Title VI Coordinator)
Public Works Department
919 Palm Street
San Luis Obispo, CA 93401
(805)781‐7121
Page 22 of 34
Title VI Plan | Page 16
APPENDIX F Sample Letter Notifying Complainant that the Complaint Is
Not Substantiated
Today’s Date
Ms. Jo Doe
1234 Main St.
San Luis Obispo, California 93401
Dear Ms. Doe:
The matter referenced in your complaint of ______________ (date) against San Luis Obispo
Transit (SLO Transit) alleging ____________________________ has been investigated.
The results of the investigation did not indicate that the provisions of Title VI of the Civil Rights
Act of 1964, had in fact been violated. As you know, Title VI prohibits discrimination based on
race, color, or national origin in any program receiving federal financial assistance.
San Luis Obispo Transit has analyzed the materials and facts pertaining to your case for
evidence of the city’s failure to comply with any of the civil rights laws. There was no evidence
found that any of these laws have been violated.
I therefore advise you that your complaint has not been substantiated, and that I am closing
this matter in our files.
You have the right to 1) appeal within seven calendar days of receipt of this final written
decision from San Luis Obispo Transit, and/or 2) file a complaint externally with the U.S.
Department of Transportation and/or the Federal Transit Administration at
Federal Transit Administration Office of Civil Rights Attention: Title VI Program Coordinator East
Building, 5th Floor ‐ TCR 1200 New Jersey Ave., SE Washington, DC 20590
Thank you for taking the time to contact us. If I can be of assistance to you in the future, do not
hesitate to call me.
Sincerely,
City of San Luis Obispo
Transit Manager (Title VI Coordinator)
Public Works Department
919 Palm Street
San Luis Obispo, CA 93401
(805)781‐7121
Page 23 of 34
Title VI Plan | Page 17
APPENDIX G Samples of Narrative to be included in Posters to be displayed in
Revenue Vehicles and Facilities
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or
national origin in programs and activities receiving Federal financial assistance. Specifically, Title
VI provides that "no person in the United States shall, on the ground of race, color, or national
origin, be excluded from participation in, be denied the benefits of, or be subjected to
discrimination under any program or activity receiving Federal financial assistance" (42 U.S.C.
Section 2000d).
The City of San Luis Obispo‐San Luis Obispo Transit is committed to ensuring that no person is
excluded from participation in, or denied the benefits of its transit services on the basis of race,
color, or national origin, as protected by Title VI in Federal Transit Administration (FTA) Circular
4702.1.B. If you feel you are being denied participation in or being denied benefits of the
transit services provided by San Luis Obispo Transit, or otherwise being discriminated against
because of your race, color, national origin, gender, age, or disability, you may contact our
office at:
City of San Luis Obispo
Transit Manager (Title VI Coordinator)
Public Works Department
919 Palm Street
San Luis Obispo, CA 93401
(805)781‐7121
slotransit@slocity.org
For more information, visit our website at slotransit.org.
Page 24 of 34
FROM: Daryl Grigsby, Public Works Director
Prepared By: Gamaliel Anguiano, Transit Manager
SUBJECT: 2017 TRANSIT FARES AND ADVERTISEMENT RATES ANALYSIS
RECOMMENDATION
1.Adopt new transit fares
2.Adopt new interior bus advertisement rates
DISCUSSION
Background
The City of San Luis Obispo adopted the most recent Short Range Transit Plan (SRTP) in
August of 2016. This plan outlines the needs and growth for the SLO Transit system over the
course of the next five to seven years. These recommendations are largely based on data trends,
needs assessments and public comments. Specifically, the top four feasible public comment
request were for 1) longer academic schedules, 2) longer summer schedules, 3) longer weekend
schedules, and 4) more frequency. Implementation of these recommendations will largely
improve the current transit services, making the system more practical and functional by better
meeting the needs of the current 1.2 million local transit riders while attracting more individuals
to use the improved public transit system.
While within the adopted recommendations there are system refinements to transit lines for
better efficiency, the recommendations for expansion of service comes with financial challenges.
Implementation of newer routes to new and underserved areas, increased frequencies along
heavier transit-use corridors and expansion of operating hours come with an associated cost
increase. These added costs are further compounded by the operating contract annual percentage
cost increase; which would occur with or without implementation of the SRTP.
Fare Revenues
Though transit operating costs are largely subsidized by both the federal and state governments,
there is a State requirement for locally generated funds. The California Public Utilities Code
Section 99268.3 specifically states, in part:
(a) In the case of an operator which is serving an urbanized area, and which was
eligible for (TDA) funds under this article …, the operator shall be eligible for such funds
in any fiscal year, …, if it maintains, for the fiscal year, a ratio of fare revenues to
operating cost, as defined by subdivision (a) of Section 99247, at least equal to one-fifth
(20%)…
Failure to meet the set forth 20% farebox recovery ratio can jeopardize future state assistance, a
more than significant funding source for SLO Transit.
Based on full implementation of the Short Range Transit Plan and the contractual operating
Atttachment 3
Page 25 of 34
escalation costs of roughly 3% annually; SLO Transit operational costs for the next five fiscal
years are anticipated be as shown in the table below:
Table 1: Five Year Projection
16/17 17/18 18/19 19/20 20/21
New Operational Costs $3,851,522 $3,915,604 $4,013,887 $4,100,213 $4,223,220
New 20% FareBox Amount $770,304 $783,121 $802,777 $820,043 $844,644
Current Farebox w/o Change $710,251 $724,456 $738,945 $753,724 $768,799
Difference -$60,053 -$58,665 -$63,832 -$66,319 -$75,845
5 Year Projection
Transit fares have not changed in over seven years. Without any changes to current transit fares,
there is an annual farebox recovery short fall ranging from $58k to $75k compounding annually.
One way to address these short falls is with a fare change in the transit system’s base fare, going
from $1.25 to $1.50, elimination of significantly underperforming punch passes, and with
strategic and subsequent changes to the lower-tier bus passes (1 day, 3 Day, 5 Day and 7 Day bus
passes). Adjusting these fares will go a long way in addressing the annual projected shortfall and
help secure continual state and federal support for our local transit system.
The proposed Fare structure changes would be as follows:
Table 2: Fare Changes
Pass Type Cost Break E ven Cost Break E ven
S enior/Dis Discount $0.60 0.48 $0.75 0.5
Cash Fare $1.25 1 $1.50 1.0
1 Day Pass $3.00 2.4 $3.25 2.2
3 Day Pass $6.00 4.8 $7.00 4.7
5 Day Pass $10.00 8 $12.00 8.0
7 Day Pass $14.00 11.2 $15.00 10.0
S enior 31 Day $12.50 20.8 $22.00 29.3
S tudent 31 Day $25.00 20 $25.00 16.7
31 Day $37.00 29.6 $37.00 24.7
C urrent After
PROPOS ED FARE C HANGE
Staff is proposing that these changes be noticed, per the City’s adopted Fare Change Notification
Policy, and go into effect in tangent with the service enhancements which become effective June
19th, 2017; with one exception. For various reasons, the Senior/Disabled 31 Monthly Pass has
not kept up proportionately with changes to other existing passes. Staff propose that this pass be
phased in two dollar increments over the course of the next five years.
These fare changes, to the base and low tier bus passes, will help address the immediate annual
farebox ratio shortfalls for operating costs. However, because of the unknowns of current State
assistance - which has been trending down -, volatile fuel prices and the pending results of the
negotiations with Cal Poly University for their student/staff transit subsidy program; staff may
have to come back to council to adjust the top-tier monthly passes at a later date.
Page 26 of 34
Advertising Rates
Staff has also further sought to mitigate the impact of a fare change on the general public, while
helping ensure sufficient farebox recovery, by supplementing these funds with other sources.
Existing law authorizes an operator to satisfy the applicable ratio of fare revenues to operating
costs by supplementing its fare revenues with local funds, as defined. Since Self-Help Measure J
did not pass, there is no General Fund support of transit services, nor a transit impact fee on
newer developments, one avenue for additional locally generated funds is in on-bus
advertisement sales.
99268.19.
If fare revenues are insufficient to meet the applicable ratio of fare revenues to operating
cost required by this article, an operator may satisfy that requirement by supplementing
its fare revenues with local funds. As used in this section, “local funds” means any
nonfederal or nonstate grant funds or other revenues generated by, earned by, or
distributed to an operator.
City Resolution NO. 8885 (1998) allows for interior advertising on SLO Transit vehicles. To-
date, interior advertisement rate revenues have been nominal and under promoted. With the
addition of three replacement buses, outfitted with video infotainment system, there lies an
opportunity to revisit current ad rates and further promote this as a potential local funds revenue
generator. Namely, historically non-profits have advertised for free on transit vehicles while
making up the vast majority of onboard ads. Transit interior ad rates would change as follows:
Table 3: Interior Transit Advertising Rates
Non-Profit For Profit Non-Profit For Profit
Two 11 x 17 $0.00 $350.00 $250 $400
Two 11 x 28 $0.00 $450.00 $350 $500
Thirteen 5 x 2 3/4 $0.00 $150.00 $75 $150
Infotainment
S ystem
N/A N/A $300 $400
One Modesty
Panel N/A N/A $250 $350
Package
Discount N/A N/A $925 $1,500
Bus Advertising Rates
C urrent After
*No fee for advertising City Services, Events and Sponsored Events.
It is anticipated that these new advertisement rates, paired with more active promotion, that
roughly $12,000 an annual advertisement revenue could be generated and used, alongside the
fare changes, towards addressing the new annual operating farebox amounts.
Public transit is viewed as a significant method by which to reduce traffic impacts, green -house
gases and as a method to help the socio-economically challenged. Fare changes are not taken
lightly but only as absolutely necessary. The proposed fare changes ensure the local obligation
Page 27 of 34
in farebox is met in order to substantiate further state and federal funding while enabling
implementation of the SRTP which will improve local transit services community wide.
CONCURRENCES
(PENDING) Mass Transit Advisory Committee, see 1/9/17 meeting
FISCAL IMPACT
Transit fares have not changed in over seven years. Without any changes to current transit fares,
there is an annual farebox recovery short fall ranging from $58k to $75k compounding annually
and jeopardizing further State funding assistance. Adjusting these fares, combined with new ad
rates, will address the annual projected shortfall and help secure continual state and federal
support for our local transit system.
ALTERNATIVES
Approve fare changes
Modify fare changes to other amounts with direction to staff to delay full implementation
of the SRTP to reflect lower locally generated fare revenues
Deny fare changes with direction to staff to maintain or cut back transit service to reflect
the lower locally generated fare revenues.
Page 28 of 34
10/01/1510/31/15 10/31/1607/01/1607/01/1510/01/1610/31/15 10/31/16CurrentPercent ChangeFiscal YearPercent ChangeTo To To ToTable A: Ridership Trends by Fare ComponentCurrent PeriodFiscal YearGeneral Fare43,223 38,010 160,027 141,535-12.06% -11.56%CalPolyTotal108,104 99,927 193,477 164,692-7.56% -14.88%REVENUE1 Ride Pass-72.73%-77.42%226310701-Day Reg Pass-28.85%-14.36%7145082,8132,4093-Day Reg Pass1.99%-13.79%3523591,3921,2005-Day Reg Pass-23.63%-5.61%1821398207747-Day Reg Pass-18.82%-42.25%856921312331 Day Reg Pass0.30%-2.13%1,3171,3215,6245,50431-Day Student Pa-1.91%8.78%1,9371,9004,3394,720Amtrak-50.00%150.00%2125Cal Poly-7.72%-13.35%107,09298,824187,791162,715CP Invalid Card8.99%-65.23%1,0121,1035,6861,977DAP Pass-12.59%-0.86%1,0178893,8453,812Pass Override-37.24%-44.48%3332091,115619Punch Reg Pass61.06%-9.16%113182546496Punch SD Pass-14.40%-72.22%125107900250Reg Day Pass5.08%-10.75%1,4381,5116,7185,996Regional Pass-18.62%-13.12%5,6444,59325,01421,732Regular Cash-18.67%-10.93%7,7566,30831,27527,856Run About18000.00%11850.00%11814478SR / DIS Cash-12.66%-7.67%1,8011,5738,5687,911SR / DIS Pass-19.40%-10.43%6,8655,53329,02025,994Prado Token-14.31%-16.14%6995993,1412,634NON-REVENUEChild Under 5-23.05%3.13%8336413,2923,395Courtesy Ride61.54%0.00%13217979Free Ride Event-7.20%-7.19%9,9569,2399,9599,243Free Token-84.62%14.29%1324248Newcomer200.00%0313Promo Pass-44.12%21.59%341988107Transfers3.32%-17.86%1,1731,2125,8634,816VIP10.40%7.30%7988813,3703,616Youth-34.51%0411,6747,645TOTAL-8.85%-13.37%151,327137,937353,504306,227Atttachment 4Page 29 of 34
10/01/1510/31/15 10/31/1607/01/1607/01/1510/01/1610/31/15 10/31/16CurrentPercent ChangeFiscal YearPercent ChangeTo To To ToTable B: Revenue Hours and Revenue MilesCurrent PeriodFiscal Year-8.85%-13.37%Passengers151,327.00137,937.00353,504.00306,227.00-8.70%-12.69%Weekday135,791.00123,977.00311,875.00272,295.00-18.35%-23.47%Saturday10,328.008,433.0025,844.0019,778.006.13%-10.33%Sunday5,208.005,527.0015,785.0014,154.002.05%2.62%Revenue Hours3,096.943,160.4110,813.4611,096.510.88%3.56%Weekday2,683.812,707.519,228.889,557.870.54%-9.04%Saturday259.65261.05932.29847.9825.00%5.88%Sunday153.48191.85652.29690.66-10.68%-15.58%Passengers per Revenue Hours48.8643.6532.6927.604.45%7.02%Revenue Miles37,225.0038,881.00131,794.00141,049.002.78%6.83%Weekday32,212.0033,106.00113,116.00120,838.003.62%3.43%Saturday3,063.003,174.0010,382.0010,738.0033.38%14.19%Sunday1,950.002,601.008,296.009,473.00-12.73%-19.06%Passengers per Revenue Miles4.073.552.682.17Page 30 of 34
11/01/1511/30/15 11/30/1607/01/1607/01/1511/01/1611/30/15 11/30/16CurrentPercent ChangeFiscal YearPercent ChangeTo To To ToTable A: Ridership Trends by Fare ComponentCurrent PeriodFiscal YearGeneral Fare34,078 31,359 194,105 172,894-7.98% -10.93%CalPolyTotal85,002 75,704 278,479 240,396-10.94% -13.68%REVENUE1 Ride Pass -100.00% -79.94%390349701-Day Reg Pass-0.43%-11.61%6946913,5073,1003-Day Reg Pass45.54%-5.92%2133101,6051,5105-Day Reg Pass-12.69%-6.98%1971721,0179467-Day Reg Pass90.57%-15.79%5310126622431 Day Reg Pass-10.76%-4.03%1,5801,4107,2046,91431-Day Student Pa21.94%11.93%1,3631,6625,7026,382Amtrak250.00%0227Cal Poly-11.22%-12.69%84,26374,807272,054237,522CP Invalid Card21.38%-55.27%7398976,4252,874DAP Pass6.33%0.71%1,0751,1434,9204,955Pass Override-29.58%-41.23%3112191,426838Punch Reg Pass59.52%3.72%126201672697Punch SD Pass32.50%-63.67%80106980356Reg Day Pass-8.79%-10.38%1,5251,3918,2437,387Regional Pass-10.26%-12.60%5,5865,01330,60026,745Regular Cash-9.54%-10.66%7,6616,93038,93634,786Run About17475.00%02254703SR / DIS Cash-6.03%-7.37%1,8921,77810,4609,689SR / DIS Pass-18.40%-12.05%7,3966,03536,41632,029Prado Token-8.37%-14.80%6576023,7983,236NON-REVENUEChild Under 55.09%3.46%6687023,9604,097Courtesy Ride-34.78%-7.84%231510294Free Ride Event-43.41%-9.80%77443810,7339,681Free Token83.33%22.92%6114859Newcomer-100.00%50.00%1023Promo Pass37.50%22.92%81196118Transfers-2.32%-14.97%1,3381,3077,2016,123VIP6.65%7.17%8128664,1824,482Youth-34.36%01811,6747,663TOTAL-10.09%-12.55%119,080107,063472,584413,290Page 31 of 34
11/01/1511/30/15 11/30/1607/01/1607/01/1511/01/1611/30/15 11/30/16CurrentPercent ChangeFiscal YearPercent ChangeTo To To ToTable B: Revenue Hours and Revenue MilesCurrent PeriodFiscal Year-10.09%-12.55%Passengers119,080.00107,063.00472,584.00413,290.00-7.00%-11.24%Weekday106,312.0098,869.00418,187.00371,164.00-31.21%-25.07%Saturday6,706.004,613.0032,550.0024,391.00-40.93%-18.82%Sunday6,062.003,581.0021,847.0017,735.007.97%3.97%Revenue Hours2,734.512,952.5413,512.4414,049.0511.09%5.41%Weekday2,341.502,601.0611,534.8512,158.93-1.63%-7.77%Saturday194.16191.001,126.451,038.98-19.30%0.00%Sunday198.85160.48851.14851.14-16.73%-15.89%Passengers per Revenue Hours43.5536.2634.9729.4210.18%7.65%Revenue Miles32,857.0036,201.00164,651.00177,250.0012.82%8.02%Weekday28,131.0031,737.00141,247.00152,575.004.30%3.58%Saturday2,256.002,353.0012,638.0013,091.00-14.53%7.60%Sunday2,470.002,111.0010,766.0011,584.00-18.40%-18.76%Passengers per Revenue Miles3.622.962.872.33Page 32 of 34
12/01/1512/31/15 12/31/1607/01/1607/01/1512/01/1612/31/15 12/31/16CurrentPercent ChangeFiscal YearPercent ChangeTo To To ToTable A: Ridership Trends by Fare ComponentCurrent PeriodFiscal YearGeneral Fare34,232 31,571 228,337 204,465-7.77% -10.45%CalPolyTotal36,028 48,554 314,507 288,95134.77% -8.13%REVENUE1 Ride Pass -78.95% -79.84%388387781-Day Reg Pass19.09%-6.61%6818114,1883,9113-Day Reg Pass21.85%-1.24%3253961,9301,9065-Day Reg Pass52.24%-0.09%1342041,1511,1507-Day Reg Pass-78.57%-38.81%1543342025731 Day Reg Pass-29.96%-8.64%1,5591,0928,7638,00631-Day Student Pa34.38%15.70%1,1521,5486,8547,930Amtrak50.00%150.00%23410Cal Poly34.39%-7.24%35,64047,896307,694285,418CP Invalid Card69.59%-48.14%3886586,8133,533DAP Pass3.52%1.23%1,1091,1486,0296,103Pass Override-55.32%-44.51%4321931,8581,031Punch Reg Pass54.95%9.83%91141763838Punch SD Pass144.19%-54.94%431051,023461Reg Day Pass22.18%-5.89%1,3211,6149,5649,001Regional Pass-13.05%-12.67%5,9835,20236,58331,947Regular Cash-3.99%-9.58%7,4777,17946,41341,965Run About20300.00%18416.67%240861,111SR / DIS Cash-8.25%-7.48%2,1711,99212,63111,686SR / DIS Pass-24.97%-14.28%7,6135,71244,02937,741Prado Token2.69%-12.05%7077264,5053,962NON-REVENUEChild Under 5-6.90%1.76%8267694,7864,870Courtesy Ride-32.00%-12.60%2517127111Free Ride Event-20.83%-9.88%725710,8059,738Free Token-38.46%9.84%1386167Newcomer-100.00%-25.00%2043Promo Pass112.50%38.46%817104144Transfers-9.95%-14.12%1,4771,3308,6787,453VIP4.42%6.72%8158514,9975,333Youth-34.45%0711,6747,652TOTAL14.04%-9.11%70,26080,125542,844493,416Page 33 of 34
12/01/1512/31/15 12/31/1607/01/1607/01/1512/01/1612/31/15 12/31/16CurrentPercent ChangeFiscal YearPercent ChangeTo To To ToTable B: Revenue Hours and Revenue MilesCurrent PeriodFiscal Year14.04%-9.11%Passengers70,260.0080,125.00542,844.00493,416.0014.56%-7.88%Weekday62,779.0071,921.00480,966.00443,086.0025.81%-19.22%Saturday4,227.005,318.0036,777.0029,709.00-11.31%-17.85%Sunday3,254.002,886.0025,101.0020,621.0012.75%5.59%Revenue Hours2,576.482,905.0216,055.8816,954.0713.80%7.01%Weekday2,201.182,505.0413,702.9914,663.9727.58%-2.28%Saturday206.82263.871,333.271,302.85-19.21%-3.17%Sunday168.48136.111,019.62987.251.14%-13.92%Passengers per Revenue Hours27.2727.5833.8129.1014.04%8.66%Revenue Miles30,997.0035,350.00195,648.00212,600.0014.99%9.12%Weekday26,576.0030,560.00167,823.00183,135.0031.25%7.96%Saturday2,371.003,112.0015,009.0016,203.00-18.15%3.48%Sunday2,050.001,678.0012,816.0013,262.000.00%-16.35%Passengers per Revenue Miles2.272.272.772.32Page 34 of 34