HomeMy WebLinkAbout04-04-2017 Council Reading File - Party Registration Staff Report15
a o
CouncilAgenda Re/a
QUI y o4
Meeting Date: 1/17/2017
FROM: Deanna Cantrell, Chief of Police
Prepared By: Christine Wallace, Neighborhood Outreach Manager
SUBJECT: VOLUNTARY PARTY REGISTRATION
RECOMMENDATION
1. Receive a presentation on voluntary party registration program options; and
2, Provide guidance to staff regarding initiation of a voluntary municipal party registration
pilot program.
REPORT -IN -BRIEF
On May 19, 2415 the City Council received the Neighborhood Wellness/Community Civility
Report ("Civility Report") which is included as Attachment A. The Civility Report is the final
product of a working group comprised of City staff, Cal Poly University staff, Cal Poly students,
Cuesta College staff, Cuesta college students and residents of San Luis Obispo. The vision for
the working was to "build a community in which year-round residents and students actively
collaborate to build community and communicate in an environment that fosters mutual respect
and understanding."
The working group divided into subcommittees and each researched and prepared
recommendations for initiatives that the City, Cal Poly and Cuesta could address with programs
or policy to improve and/or maintain the quality of life in the neighborhoods. The objectives that
each subcommittee addressed are as follows:
Objective 1: Define short-term actions to enhance the quality of life
Objective 2: Define stakeholders' needs and success
Objective 3: Identify university/city best practices
Objective 4: Review enforcement best practices
Objective 5: Engage stakeholders: review current education and informational efforts
Objective 5: Prepare for sustained engagement to achieve desired vision and goal
Since the delivery of the Civility Report to Council, many of the recommendations have been
implemented:
1. MOU with SLOPD and University Police (UPD) to allow UPD citation issuance power
for municipal ordinances (noise, open container, public urination, unruly gathering) —
Objective 4
2. Rental Housing Inspection Program — Objective 2 and Objective 3
3. Blight education — Objective 3
4. Walk and Talks (code enforcement and police outreach in the neighborhoods) —
Objective 3
Packet Pg. 283
15
5. Unruly gathering ordinance amendment to strengthen as enforcement tool — Objective 3
G. Creation of an annual communication plan to effectively communicate neighborhood
wellness information — Objective 5
Also recommended in the Civility Report is the development of a voluntary party registration
program. This report will examine several party registration programs currently being offered in
other college towns and how the programs are impacting noise in their respective communities.
DISCUSSION
Background
On May 19, 2015 the Neighborhood Wellness/Community Civility Report was presented to
Council (Attachment A). Within the report, many recommendations were made to adopt policy
or enact programs that would enhance the quality of life of residents in the neighborhoods. Under
"Objective 3: Identify university/city best practices", one of the recommendations made was to
implement a party registration program that provides participants of the program; a window of
time to end a party and/or eliminate noise should a complaint be lodged with the police
department and thus possibly avoid warnings and citations. This report will provide information
on existing party registration programs in other communities and ask for direction on the creation
of a program in San Luis Obispo.
It should be noted that the City of San Luis Obispo, Cal Poly, San Luis Obispo, Cuesta
Community College, students and residents that volunteered their time towards the effort were
honored last summer by the International Town and Gown Association (ITGA) the Larry W.
Abernathy Award in Chicago. The Abernathy Award is given out annually to the city and
university that best exemplify the mission of the ITGA: "strengthening town/gown partnerships."
The Civility Report was recognized for the collaborative roles in producing the San Luis Obispo
Neighborhood Wellness/Community Civility Effort (Civility Report) and creating a framework
for consistent strengthening of these relationships, increased neighborhood vitality and student
success in the community.
Neighborhood Wellness and Noise
Prior to the presentation of the Neighborhood Wellness/Community Civility recommendation,
Neighborhood Wellness was adopted by Council as a Major City Goal for FY 2011-2013, FY
2013-2015 and as an Other Important Objective for FY 2015-2017. In that time, Council has
adopted amendments to the noise ordinance, unruly gathering ordinance and safety enhancement
zone ordinance and approved a Memorandum of Understanding (MOU) with Cal Poly. The
MOU provides University Police the ability to enforce municipal code regulations (noise, open
container, public urination, and unruly gatherings) up to one mile off campus. Coupled with the
amendment made to the noise ordinance in 2010 which limited warnings, increased fines,
included landlord citations for noise and the focused education and outreach of the noise
ordinance and neighborhood expectations, there has been a notable decrease in the annual
number of noise complaints.
Packet Pg. 284
15
Noise complaints are approximately 5% of the police departments annual calls for service.
Individuals found to be in violation of the noise ordinance (SLMC 9.12.050) are issued either a
Disturbance Advisement Card (DAC) warning or a citation. Once issued a DAC or a citation, the
property is placed on a "no warning" list for a nine (9) month period. If further noise complaints
are verified during that time period, citations are issued. Student Neighborhood Assistance
Program (SNAP) employees and patrol officers are able to issue DACs however only patrol
officers are authorized to issue citations. The current administrative fine structure for noise
citations is as follows: $350 for first citation, $700 for second citation, $1,004 for third and
subsequent citations. Property owners are also cited and fined using the same fine structure but
only after they have been notified of tenant noise violations and the property is placed on the on
the "no warning" list During Safety Enhancement time periods (start of school, Halloween, St.
Patrick's Day), fines for noise are doubled (but do not exceed $1,000.)
Noise Party Data
■ NSPY CALLS ■ DACs CITES
2584
2238
2013
1644
1729 1841 1779
148
78S 638
540 513 549 448
205 263 206 245 245 253 235
2009 2010 2011 2012 2013 2014 2015
The data indicates a 31 % decrease in overall noise party complaints from 2009 to 2015. This
trend is attributed to the change in fine structure, allowable warnings, landlord accountability,
focused outreach to the student age population, and outreach to residents on phoning in
complaints to assist patrol. Cal Poly University also began a student education program in 2013
which holds students accountability for off campus behavior which is also a component of the
decrease in overall complaints. As indicated by the chart below, patrol and SNAP took punitive
action by issuing DACs or citations an average of 45% annually.
Packet Pg. 285
15
Party Registration Programs
Several universities and cities have established party registration programs for their students and
residents as a way to 1) educate hosts on responsible event planning; 2) offer an incentive based
approach to reduce the need for police interventions for noise disturbances; and 3) ultimately
have quieter neighborhoods. The chart below compares the key elements of party registration
programs currently in place in other communities in the United States.
Packet Pg. 286
NSPY
CALLS
DACs
CITES
DACs+CITES
Enforcement Action
2009
2584
1148
206
1354
52%
2010
2238
785
263
1048
46%
2011
2013
638
206
844
41%
2012
1644
540
245
785
47.74%
2013
1729
513
245
832
49.76%
2014
1841
549
253
802
43%
2015
1779
448
235
683
38%
Party Registration Programs
Several universities and cities have established party registration programs for their students and
residents as a way to 1) educate hosts on responsible event planning; 2) offer an incentive based
approach to reduce the need for police interventions for noise disturbances; and 3) ultimately
have quieter neighborhoods. The chart below compares the key elements of party registration
programs currently in place in other communities in the United States.
Packet Pg. 286
LO
co
CN
6
a -
W
U
n m
N
�
OCJ
O
C
a
❑
N
no � �
N
2
N
N'
M
ME
m
N
H
c
} u
3
y
a p o E
fG
m
m
r �' .� ®
a
w
— o E
E
p
�
m st � z a
o
� w � SS
`r•° o
❑
p
d
a,
Q
2
0
m
V a
C7
a 3
n 3
n 3
n 3
E t°
E "'
E m
E rn
Cn
Ln
a -I
ocl.
Q
O
m
ac
e�1
ci.
M
N
C
a
Srn
F
yN
'S
•C 4
❑
� �
pj�
� �
� W M
Q
❑ � C
� ❑ � E
O 6! �
�
A d d
v
to
c
m
ti
`y
v
aJ yr
'v�
'�
w n
C
o
O C m
} m o Yn o
�
} m o jr o
r m o t4 a}
� C m
m o o
A
c a d
a c ,p E
a C o 8
4 L Y•
9
W
C b
m a o
2 � �
2 `b'
C
� � ❑
LL R L
kt
d
LL
d N
d
� �
a
5 c
❑ d
ry
N
N
H
�^
61 ❑
d
0
C E
a a 4 4 a
A d
-C,
4
x
r
d
d
m
C
41
o m
} m o '� u 2
d
°' E
U
u
co
CN
6
a -
W
U
N
�
OCJ
O
C
N
N
O
N
N'
M
m
N
H
c
3
y
_
a
w
p
�o
Cn
Ln
a -I
ocl.
Q
O
m
ac
e�1
ci.
a
oa
0I
1ICs
C
o
Q
to
m
o
`y
v
co
CN
6
a -
W
U
Program Review
Boulder, Colorado
The University of Colorado, Boulder provided the following party registration statistics:
610,
40
Parties Registered
2012-2013 2013-2014 2014-2015
Warnings & Citations from Registered Parties
30
20
10
0 �o i° a z.: �° wl
2011-2012 2012-2013 2013-2014 2014-2015 2015-2016
■ Warnings ■ Citations [ Houses Banned from program
2015-2016
15
The City of Boulder does not separate out party noise from other types of noise related
complaints for statistical management.
The University of Boulder staff indicated the program was successful in the number of events
being registered had increase while the number of citations issued has stayed virtually the same
and at very low numbers. The houses banned from the program happened as the result of other
Packet Pg. 288
15
violations that were present during the parties. Per the staff of the Off Campus Life, the decrease
of registered parties in 2013-2014 is attributed to the major flooding incident that took place that
fall.
Fort Collins, Colorado
Fort Collins Police Department in collaboration with the University of Colorado, Fort Collins,
provided the following party registration statistics:
Registered Parties
2013 2014 2015
Warnings & Citations from Registered Parties
80 74 75
70
60
50 47
40
30
20 18
10 7 3 4 5 5
0
2013 2014 2015
a warnings - citation Citation issued w/o warning
Packet Pg. 289
15
Since the pilot program in 2009, a total of 3,742 parties have been registered. Party registration is
open to all residents but 95% of events registered are by students of the university.
The City of port Collins does separate out party noise from other types of noise complaints for
statistical management:
2013-2706
2014- 2633
2015- 2483
As the number of party registrations increased, the overall noise complaints have decreased.
Additionally, the program is being expanded to over registrations seven (7) days a week at
request of Fort Collins PD who have found the program successful as it allows patrol to focus on
higher priority calls for service.
Amherst, Massachusetts
The University of Massachusetts, Amherst provided the following party registration statistics:
Currently in the first semester of the party registration pilot program (program launched on
September 12, 2416):
• 175 registered parties
• 11 warning calls
• No citations issued to registered parties
The City of Amherst does not separate out party noise for statistical management. The staff
managing the program will be completing a review at the conclusion of the second semester with
Amherst Police Department to determine success and program continuance.
Clemson, South Carolina
The City of Clemson, South Carolina provide the following party registration statistics.
Packet Pg. 290
100
90
80
70
60
so
40
30
20
10
0
Registered Parties
2012 2013
2014 2015
Warnings & Citations for Registered Parties
86
2012
10
2013
76
114
■
2014
0 Warnings 0 Citation
86
14
■
2015
15
The City of Clemson does separate out party noise from other types of noise complaints for
statistical management; the overall party noise complaints are quite low:
2012-182
2013-143
2014-270
2015-228
Similar to Fort Collins, the Clemson Police Department considers their program a success as the
warning call to registered parties allows patrol to focus on higher priority calls for service and
party registration motivates residents to take responsibility for planning well managed events.
Packet Pg. 291
15
Public Engagement
Staff conducted a survey with Cal Poly and Cuesta students to gather information on party
registration, met multiple times with student groups, neighborhood groups and also shared with
the attendees of the Neighborhood Forum on October 19th. Specific feedback was as follows:
• Concern with the offering of warnings/DACs if a party registration program was offered.
■ Concern that a party registration program wouldn't benefit the community unless Cal
Poly managed it
• Concern that the time allowed to disperse an event would be too long, recommended 15
minutes
• Concern that enforcement of noise would decrease if registration was offered
■ Concern that Negative Violations' would increase
■ Concern that properties with chronic disturbance history would be allowed to be
registered
■ Concern that registered parties would be "targeted" by patrol
• Concern that the registered party list would be given to Cal Poly
• Concern that a 20 -minute dispersal time would not allow hosts enough time to safely end
their events
• General concern in the lack of neutrality in the public log with regard to noise warnings
and citations
• General concern that the fine structure for noise violations is high
• General concern that property owners pass on fines to tenants, request to consider
removing property owner citations from SLMC 9.12
• Support for a program that allows for online registration
• Support for party registration program as it could help build relationships with students
• Support for party registration that is also offered during Safety Enhancement Zones
RECOMMENDATION
Through the research of the existing programs in other communities, staff recommends the
support of the creation of a police department managed voluntary party registration pilot
program. The police department would like to conduct a pilot program from April 2017 through
December of 2017 and return to Council at that time with a program assessment. The following
infographic shows how the process would work:
' The police department uses specific codes for noise complaints to indicate how a call is adjudicated. A "negative
violation" is a noise complaint that the police department found to be not a violation of the municipal code.
Packet Pg. 292
15
EVENT IS REGISTERED
1 WEEK IN ADVANCE
WITH POLICE
DEPARTMENT
REGISTRATION
INFORMATION GIVEN
TO DISPATCH
NOISE COMPLAINT
RECEIVED
WARNING PHONE
CALL TO REGISTRANT
TO END NOISE W/IN
20 MINUTES
REGISTRANT ENDS 2ND COMPLAINT IS
NOISE, NO FURTHER RECEIVED, POLICE
POLICE ACTION DISPATCHED TO
LOCATION
CITATION ISSUED BY
POLICE IF NOISE 15
VERIFIED
NO NOISE COMPLAINT
RECEIVED - NO
WARNING CALL TO
REGISTRANTS
Packet Pg. 293
15
FOCUS QUESTIONS FOR COUNCIL DIRECTION
FISCAL IMPACT
The expected cost of a voluntary party registration program would be dependent on how it would
be structured. There would be staff time required to receive and process registration forms and
staff response in calling a party host if a noise complaint was received. In the research of the four
programs exhibited in this report, all of the program managers stated the administrative program
costs were "minimal" The recommended voluntary program would be free with no fees charged
to registrants with ongoing evaluation and review with the citywide service fee analysis.
ALTERNATIVES
Direct staff to request Cal Poly University and Cuesta College consider creating party
registration programs similar to that of University of Colorado at Boulder and UNIass,
Amherst in collaboration with the police department. This is not recommended as a
program of this nature would be focused solely on students and disallow the opportunity
for all residents to register events.
2. Direct staff to not create a party registration pilot program.
Attachments:
a - Neighborhood Wellness Community Civility Report Final
Packet Pg. 294
YES NO
1. Direct staff to create a voluntary artregistration pilot program
2. If yes,
what features are important to be included?
a}
20 -minute warning period to end noise?
b)
Specific days of the week? If yes, which days?
C)
Cost or fee for registration?
d)
In person registration?
C)
Person must live at property being registered?
f}
Common areas may be registered?
}
Person must be 18 years of age or older?
3. Return to Council afterspecific period to report results?
4. Allow for 2rogram to be administratively managed through PD?
FISCAL IMPACT
The expected cost of a voluntary party registration program would be dependent on how it would
be structured. There would be staff time required to receive and process registration forms and
staff response in calling a party host if a noise complaint was received. In the research of the four
programs exhibited in this report, all of the program managers stated the administrative program
costs were "minimal" The recommended voluntary program would be free with no fees charged
to registrants with ongoing evaluation and review with the citywide service fee analysis.
ALTERNATIVES
Direct staff to request Cal Poly University and Cuesta College consider creating party
registration programs similar to that of University of Colorado at Boulder and UNIass,
Amherst in collaboration with the police department. This is not recommended as a
program of this nature would be focused solely on students and disallow the opportunity
for all residents to register events.
2. Direct staff to not create a party registration pilot program.
Attachments:
a - Neighborhood Wellness Community Civility Report Final
Packet Pg. 294
CAL POLY
SAN LUIS OBISPO
May 12, 2015
The Honorable Jan Marx
Mayor
City of San Luis Obispo
990 Palm Street
San Luis Obispo, CA 93401
Dr. Gil Stork
Superintendent/President
Cuesta College
Highway 1
San Luis Obispo, CA 93403
Dear Mayor Marx, Drs. Stork and Armstrong:
CuEsra
COLLEGE
Dr. Jeffrey D. Armstrong
President
Cal Poly State University
I Grand Avenue
San Luis Obispo, CA 93407
On behalf of the Neighborhood Wellness/Community Civility Effort working group, we are pleased
to present our final report for acceptance. The report contained with this letter is the result of 18
months of collaboration and discussions among residents, students, university and college staff, and
City leadership.
The action plans and timelines for implementation contained within this report are the result of a
consensus agreement by all members of the working group, and these actions will result in
improved neighborhood wellness in San Luis Obispo. All groups are ready to begin
implementation, upon acceptance of this report.
We welcome your suggestions to the report's action items. The Student Community Liaison
Committee is the body identified in this process to consider modifications during their oversight of
this plan's implementation.
Thank you for the opportunity to serve the San Luis Obispo community!
Sincerely,
Keith 13. Humphrey, Ph.D.
Vice President for Student Affairs
Cal Poly
En c.
Sandee L. McLaughlin
Vice President for Student Services & CoIlege Centers
Cuesta College
15
Packet Pg. 295
San Luis Obispo
Nei ghbor hood Wel I ness/Communi t
Civility Effort
FINAL REPORT
Spring 2015
Y Q.D
hCUES -FA
COLLEGE
CAL POLY
SAN LUIS OBISPO
15
Packet Pg. 296
TABLE DF CDN TENTS
OVERVIEW.................................................................................................................................................3
PROCESS..................................................................................................................................................... 4
OB.ECTI V E ONE: Ddine short-term ad! ons to enhancethequal ity of I ife.............................................. 5
OB.ECTIVE TWO: DEM nestak hciders' needs and success...... .... ...... .... ---- ......... ...... ...... ............ 7
OS..ECTIVE T REE: Identify univestylcity best pradice:...................................................................10
OBEC TIVE FOUR: Reviev enfor canert best pract irxs..........................................................................17
OB.ECTIVE FIVE: EngagestakEholdexs reviaN current educational & information Efforts..................23
OB,ECTIVE Si X: Preparefor sustained engagement toarhiwedelired Asion & goal ............................25
APPENDIX A: Working Group Menbership...........................................................................................28
APPENDIX B: CoundI Agenda Rgort....................................................................................................29
APPENDIX C: Full Survey Report...........................................................................................................54
APPENDIX D: Matrix ofAlI Action Itens..............................................................................................70
A PPEN D I X E: Post M arch 7 Recommendati ons......................................................................................76
APPENDIX F: Maintaining Balanoed Ndghb rhoodsReport..................................................................79
Neighborhood Wei I nesslCommunity Civility Effort, Final Report I San Luis Obispo, CA Paget
15
Packet Pg. 297
OV ERV I EW
With ith the focus of making San Luis Obispo an even more vibrant community for residents
and students to reside in, community representatives, Cal Poly and Cuesta College
administrators, students and San Luis Obispo city staff have worked side by side to coordinate
their efforts through the Neighborhood Wellness/ Community Civility Effort. The effort was
launched in May of 2013with the support of the San Luis Obispo City Council, Cal Poly
President .leffrey Armstrong, and Cuesta ColIegePresident/Superintendent Gil Stork. This
initiativeaimed to discuss the changing culture of neighborhoods in San Luis Obispo resulting
from the shifts of owner -occupied households to the increase In rental units, sped ficalIy by
student -aged individuals.
Collectively, theworking group hasa vision of building "a community in which year-round
residentsand studentsactively collaborateto build community and communicate in an
environment that fosters mutual respect and understanding."
The unified goal of the working group has been to develop ideasfor stakeholder consideration
that areintended to "enhance the quality of lifeforall residents." Thegroup responded to the
six objecti ves created by the San Luis Obispo City Council with subsequent recommendations,
desired outcomes, implementation leads and partners, and ti mel ines for implementation.
The objectives are outlinod below, and each is addressed thoroughly in this report.
Define short-term actions to enhance the quality of life
D ef i n e stak eh ol d ers' needs and success
Identify university/city best practices
Review enforcement best practices
Engage stakeholders: review current educational and information efforts
Preparefar sustained engagement to achieve desired vision and goal
From the recommendations above and active collaboration within theworking group, three
overall themes emerged:
Increase oommunications from Cal Poly and Cu esta Col I ege
Develop responsesthrough solution -oriented initiatives
Set i n mation proactive measures ta avoid repeating past mistakes and preventI ng new
problems from occurri ng
Neighborhood Wei I nesslCommunity Civility Effort, Final Report I San Luis Obispo, CA Page
15
Packet Pg. 298
PROCESS
Beginning work in October of 2013, the Neighborhood Wel IneWCommunity Civility Effort
working group conducted athoughtfuI study of the objectives out] in ed by the San Luis Obispo
City Council and created a process to efficiently move the community into action.
Champions were assigned to each objective, and the subsequent 13 meetings, hosted by Cuesta
College, were devoted to discussions of the objectives, led by the champ ions.
Champions for the objectives are presented below:
Note Names i n parentheses denote past worki ng group manbaa
During the robust discussions for each objective the entire working group offered feedback on
the work of the champions and direction on how to proceed. Each group returned to conduct
further stud iesbased on the feed back and direction of this group. Thechampions provided
recommendations to the working group in late 2014. Each of the recommendationswere
discussed and affirmed during the monthly meetings, which focused specifically on one
particular objective. It is those reoommendations that are presented in this report.
Neighborhood Wei I nessfCommunity Civility Effort, Final Report I San Luis Obispo, CA Page
15
Packet Pg. 299
❑BJECTI VE ON E: DeNneshort -tam actions
objective one.
Recommendations
Schedule regular neighborhood tours with city council, mayor, neighbors, Cal Poly and
Cuesta College leaders, etc.
Investigate establishing Student NighttimeAuxiIiary Patrol (S.N.A.P.) Ride -Along
program and promote current Police Ride Along program
Explore the option of creating a noise ordinance in publ is spaces on streets and
sidewalksfor gatheringsof more than 50 people by issuing citations or other alternative
options
Consider expanding tools to enforce ordinaneesfor nui sanoe properti es i nd A i ng, but not
limited to, "tagging" properti es that meet a definition of a pub[ i c nu i sance or unruly
gatheringsin terms of both property-maintenanoeoancerns and behavior issues
Evaluate policies so that new development or redevelopment does not unduly impact
neighborhoods
Neighborhood Wei I nesslCommunity Civility Effort, Final Report I San Luis Obispo, CA Page
15
Packet Pg. 300
Actions
Desired
.
Sched u I e regu I ar n ei gh borhood
Allow neighborsto
:.
Cal Poly
Ongoing, began
tours with city council, mayor,
point out
Stammer of 2014
neighbors, Cal Poly and Cuesta
neighborhood
leaders, etc.
issues
Investigate establishing S.N.A.P.
Increase the
City of San Luis
Fall 2015
Ride -Along program and
amount of support
Obispo
promotecurrent PoliceRide
to assist with
Along program
oom pl ai nts and
allow officers to do
other pol ice work
Exp Iore the option of creating a
Decrease number
City of man Luis
Spring 2016
noi se ord i n ance i n pu b I i c spaces
ofnoisecomp€aints
Obispo
on streets and sidew alksfor
gatheri ngs of more than 50
people by issuing dtationsor
other al tern ativeoptions
Consider expanding tool sto
Hold repeat noise
City of San Luis
Spring 2016
enforce ordinances for nuisance
violators
Obispo
propertiesinofuding, but not
accountable
limited to, "tagging" properties
that meet a definition of a public
nuisance or unruly gatherings in
terms of both property -
mai Men an ce con terns and
behavior issues
Evaluate po€icies so that new
Decrease properties
City of San Luis
Fall 2016
development or redevelopment
that allow for high
Obispo
does not unduly impact
occupancy
n ei gh b or ood s.
Neighborhood Wei I nesslCommunity Civility Effort, Final Deport I San Luis Obispo, CA Page
15
Packet Pg. 301
OBJECTIVE TWO: Define stakeholders' needs and success
Champions
Dr. Anthony Gutierrez, Cuesta College Juventino Ortiz, Community
Katie LIchtig, City of San Luis Obispo bi Sullivan (Jason Col ambinI), Cal Poly
Background
The purpose of this objective is to identify the stakeholders need sand suggest solutions so that
the outcomes reflect ad esi red environment for the community.
To obtain a comprehensive assessment of the community's needs and what success looked like,
a communitywide survey was mailed in May of 2014. A total of 3, 774 surveys were completed
and returned, physically and electronically. Of the completed surveys, 1,706 were from non-
student residents, 1,783 were from individuals identifying themselves as either Cal Poly or
Cuesta students, and 318 individuals did not associ ate themsel ves w ith any group. The fuII
survey results and discussion is offered in Appendix C.
Recommendations
The assessment results provided a dearer picture of the stakehol der perceptions, which helped
develop potential recommendations, such as:
Evaluate best practices and implement strategies to reduce the number of disruptions from
parties and noise in neighborhoods (as referenced in Objective Three)
Develop and implement a rental housing inspection program
Implement a range of strategiesto change the relationship and culture between students
and non -students in neighborhoods
Explore and implement strategiesto address the concentrati on of bars in the downtown
area and related safety issues. Consider using strategies identified in the Land Use and
Circulation Element (LUCE) u pd ate to achi eve th i s objecti ve
Implement educational programs to i ncrease the n u m ber of student -aged residentswho
bring i n thei r trashcans on the same day the trash is picked up
Implement strategiesto red u ce traf f ic issues in neighborhoods. Consider using strategies
identified in the Land Use and Circulation Element update to achieve this objective
Neighborhood Wei I nesslCommunity Civility Effort, Final Report I San Luis Obispo, CA Pagel
15
Packet Pg. 302
Continue to implement strategies to address homelessness in San Luis Obispo
(particularly in the downtown area)
Actions
Desired O
Leads& Partners•
-
Eval uate best practi ces and
Reduce noise
Cal Poly and Cuesta
■
Fall 2015
implement strategiesto reduce
disruptions
College
the number of disruptionsfrom
(programmatic) City
parties. and noise in
of San Luis Obispo
neighborhoods(as referenced in
(enforcement)
Objective Three)
Develop and implement a rental
Insurethat rental units
City of San Luis
Fall 2016
housing inspection program
comply with required
Obispo
minimum health and
safety standards
Implement a range of strategies
Improve student and
Cal Poly Associated
Spring 2016
to change the relationship and
community
Student, Inc. (AS)
culture between students and
relationships
and Associate
non -students in neighborhoods
Students for Cuesta
(no specif i c recom mendati ons
Col l ege (A SCC)
discerned from thesurvey
results)
Exploreand implement
Address and decrease
City of San Luis
Ongoing per
strategiestoaddressthe
safety-related issues
Obispo
LUCE strategies
concentration of barsin the
downtown areaand related
safety issues. Cori sider using
strategies identified in the Land
Useand Circulation Element
update to achieve thisobjective
Implement educational programs
I ncrease the nu m ber
City of San Luis
Ongoing
to increase the number of
of student -age
Obispo
student -aged residentswho
residents to comply
bring in their trashcanson the
with the 24-hour
sameday thetrash ispicked up
ordinance
Conti nue to implement strategies
A reduction in the
City of San Luis
Ongoing
toaddresshomelessnessin San
impacts of
Obispo
Luis Obispo (particularly in the
hom el essness on the
downtown area)
community
Neighborhood Wei I nesslCommuni ty Civility Effort, Final Report I San Luis Obispo, CA Page
15
Packet Pg. 303
Implement strategies to reduce Red ucetraffio-related City of San Luis Ongoing
trafficissues in neighborhoods. issues in Obispo
Consider using strategies neighborhoods
identified in the Land Use and
CirouIation Element update to
achieve this obj ecti ve
Neighborhood Wei I nesslCommunity Civility Effort, Final Report I San Luis Obispo, CA Page
15
Packet Pg. 304
OBJECT IVETHREE:Ident ify university/city best practices
Champions
Derek bhnson, City of San Luis Obispo
Stephanie Teaford (Betsy Kinsley, Jistin Wellner), Cal Poly
Background
Universities and col I eges"oss the nation impact the communities in which they exist in both
positive and negative ways. The impact of students in residential neighborhoods has prompted
higher education institutions to share best practices that can lead to improvements in
community relationships and mitigate negative impacts. The objecti ve exp I ored various
programs and efforts undertaken by u ni versiti es and colleges nationwide. The fol lowing
reoom mend ati ons cou I d provide aframe+vork for improving relati ons between student
residentsand permanent residents of San Luis Obispo.
Neighborhood Wei I nesslCommunity Civility Effort, Final Report I San Luis Obispo, CA Page 10
15
Packet Pg. 305
Recommendations
To address student rental properties
Create and implement atransition to Off -Campus Living Education Program, to be
shared with Cuesta College's Student Life Office
Incl udeexpectationsand responsibiIitiesof living in neighborhoods in the City
of San Luis Obi spo{e.g. Iocal ordinances}
The successful completion of aculminating test will result in a Preferred Renter
Certification with potential benefitsoffered by landlords
Work with the city to generate a neighborhood map of housing rental propertiesand
provide outreach to student renters by funding welcome bagsfor neighborsto distribute
to establish positive interactions (University of Colorado, Boulder)
Create a Renter/Rental Housing Inspection Program. Students and Iand Iordscan work
together for preferred renter/rental designation
o Beautification Program: " Door Decal" or "Golden Arrow" for upkeep of
property and meeting standardsfor appearance and safety
o Student Affairs Awards: Awarded yearly to no -complaint housing (LaSalle
University)
❑ Preferred rental properties listed with the city
❑ Request the release of judicial information to off campus entities (Plymouth State
University)
Neighborhood Wei I nesslCommunity Civility Effort, Final Report I San Luis Obispo, CA page ii
15
Packet Pg. 306
To aIIeviate nighttime noise and to build compassion and understanding
Develop outreach and marketing efforts toward students (University of Massachusetts,
Amherst)
Implement a Party Registration Program. Develop a program to incentivize party
registration that provides the opportunity for the San Luis Obispo Police Department to
contact the party registrant and offer a 20-minutewarning before dispatching S.N.A.P,
or a police officer. This provides the students away to minimizeimpacts on enforcement
resources (U niversity of Colorado, Boulder)
Initiate Dialog Dinners or Block Parties for students and residents to talk about what
they like most about their neighborhoods (University of Colorado, Boulder)
Promote the principies of the The Mustang Way in neighborhoods:
0 Student Neighborhood Liaisons: Block parties/events f or networking. (University
of Minnesota, Twin CiIII es& Towson University)
o Neighborhood Helping Hands: Volunteerism for neighbor assistance (e.g. fruit
picking, ladder needs, barn raising, etc.). Coord i nate w 1 th campus departments
to provide Learn by Doing experiences within neighborhoods for senior projects
and other work-related majors such as horticulture, landscape architecture,
construction management and others.
o Peer-to-peer engagement for neighborhood policing;" Walk this Way Program"
(University of Massachusetts, Amherst)
Neighborhood Wei I nesslCommuni t y Civility Effort, Final Report I San Luis Obispo, CA Page 12
15
Packet Pg. 307
To improve coil aborati on and understanding among students, non -students and d ty
groups, and to i ncrease engagement i n probi an sol vi ng
Continue to engage and oommunicatecolIaboratively among students, non -students and
city groups. See Stu dent Community Liaison Committee (SCLC), below.
Uti I ize vari ous on -cam pus d epartments and offices that support living off-campus(Of f -
Campus Student Life; Cuesta College Student Life and Leadership; Student & Community
Rdations; Office of Neighborhood Life; Student Neighborhood Relations; Neighborhood
University Rel ationsand Neighbors; and Student Life and Leadership at Cuesta College) to:
o Support all students, non -students, and permanent residents in the communities
surrounding Cal Poly
a Educate students about university policiesand local ordinances
o Continueto build and strengthen neighborhood relations by facilitating dialogue
a Promotecivic citizenship to create a positivequality of lifefor everyone living in the
neighborhoods(Georget own University)
o Specific communications and strategiescould include:
A 100 percent response poi icy for any time, any issue, by enforcing a
prompt and meaningful response
The police provide blueprint that letsstudentsand neighbors
know exactly what to expect when a community concern is
registered with the university
The policy will establish a standard for reporting an inadent
[through a university helpline}; dear steps that would betaken for
follow-up with the student (through an updated sanction chart)
and community members, and what data would be collected to
create m etri c to ev a] u ate stud ent sucoessand outcomes
(Georgetown University)
Sustained conflict resolution servicessuch as"SLO Solutions," a
jointly sponsored citywideconflict-resolution program specifically
designed to address student -neighbor issuesand provide a means
for constructiveresolution. Snce 2004, this program has used the
servicesof Creative Mediation to resolve a variety of community
disputesat no cost to thoseseeking mediation
Sustained SCLC effort. For more than 20 years, Cal Pol y's A ssoci ated
Students, Inc. (ASE), Associated Students of Cuesta College (ASCC), and
the city have saved as leaders on the committee. It was establ ished to
further student and community communication and develop positive
relationships
Neighborhood Wei I nesslCommunity Civility Effort, Final Report I San Luis Obispo, CA Page 13
15
Packet Pg. 308
Neighborhood Concerns Phone Line: Neighbors can call in with concerns.
Cal Poly and Cuesta College staff can recommend act ionsand contact
students (Colorado University, Boulder)
Quarterly wal kabouts and Coffee sessions w Ith city residents and
representatives from Cal Poly, Cuesta College and the city
One-hour wal kabou ts w i I I be scheduled, every third month and
w i II take place at various times throughout the neighborhoods
surrounding the campus. During these w al k s they will explore
student housing rentals, party atmosphere, traffic impacts and
Greek housing
One-hour coffeesessonsor'listening session' will be scheduled
every third month, in theafternoon, at a local venueto discuss
such topics as the Cal Poly Master Plan and vision for the future,
diversity and inclusivity, students in the community, and year-
end accomplishmentsand challenges
Develop proactive engagement of law and code enforcement with visits to properties of
concern; " Knock and Talk" (University of Maryland).
Implement a Joint Letter Program. Pol i ce contact with students in off -campus housing
who generates letters signed by the university, police and city that outlines expectations.
It is sent to the resident and landlord (University of Oregon)
o Tagging for repeat offending or problem properties
Neighborhood Wei I nesslCommunity Civility Effort, Final Report I San Luis Obispo, CA Page 14
15
Packet Pg. 309
Actions
D esi red 0 u t comes
Implement•mel inef or
Leads& Partners Implementation
Create and implement a
Set expectationsand
Cal Poly Simmer 2015
transition to Off -Campus
responsibilitiesfor
Living Education Program, to
students living in
be shared with Cuesta
neighborhoods in the
College's Student Life Office
City of San Luis Obispo
Work with the city to generate
Establish positive
Cal Poly AS , Spring 2016
aneighborhood map of
interaction with City
ASCC, City of San
housing rental properties and
LuisObispo
provi d e outreach to student
renters by funding welcome
bags for neighbors to
d i stri bute to estab I i sh positive
interactions
Create a RenterlRental
Rental propertiesthat
Cal Poly, City of San Spring 2016
Housing Inspection Program
meet minimum health
Luis Obispo
and safety standards
Develop outreach and
Raise aw ar eness of the
Cal Poly Spring 2016
marketing efforts toward
impacts of noise on
students
neighborhood
I mpl ement a Party
Fewer noise citations
City of San Luis Spring 2016
Registration Program.
Obispo
Develop a program to
incentivize party registration
that provi d es. th e opportu ni ty
for the San Lui s Obispo Pol ice
Department to contact the
party regi stran t and offer a 20-
m i nute w arn i ng before
dispatching S.N,A.P. or a
police officer
I niti ate D ialog Di nners or
Create positive
Cal Poly AS, ASCC Ongoing
Block Parti es f or stu d ents and
interactions between
residents to talk about what
students and year -
they I i k most about th6 r
round residents
neighborhoods
Promotethe principlesof the
Enhancea positive
Cal Poly AS Ongoing
The Mustang Way in
cu I t u re of peer -t o -p ear
neighborhoods
accountability in
neighborhoods
Neighborhood Wei InesslCommunity Civility Effort, Final Report j San Luis Obispo, CA Page 15
15
Packet Pg. 310
Continue to engage and
Improve collaboration
SCLC Ongoing
communicate coil aboratively
and understanding
among students, non -students
among students, non -
and city groups
students and pity
groups
Utilizevariouson-campus
Ed u cate stu d on t s abou t
Cal Poly & Cuesta Fall 2015
departmentsand officesthat
university policfesand
College
support living off -campus to
ordinances, strengthen
support students, non-
neighborhood relations
studentsand permanent
by facilitating dialogs
residents livingin
nei ghborhood s.
Develop proactive
Positive engagement
City of San Luis Ongoing
engagement of faw and code
with law enforcernent
Obispo
enforcement with visits to
and decrease repeat
properti es. of concern ;"Knock
offending properties
and Tai V.
I mpl ement a.Joi nt Letter
Police contact with
Cal Poly Fall 2015
Program
students in off -cam pu s
housing generates
letter signed by
university, police and
city that outlines
expectations sent to
resident and landlord
Neighborhood Wei I ness/Community Civility Effort, Final Report I San Luis Obispo, CA Page 16
15
Packet Pg. 311
0BJECTI V E FOU R: Review enforcement best pradices
Charnpions
,be Arteaga, Cu esta Col I eg e ChrisStaley, City of San Luis Obispo
Steve Gesell 1, City of San Luis Obispo Brenda Trobaugh, Cal Poly
George Hughes, Cal Poi
Neighborhood Wei I nesslCommunity Civility Effort, Final Report I San Luis Obispo, CA Page 17
15
Packet Pg. 312
Background
In the past several years, both Cal Poly and the City of San Luis Obispo have engaged in
numerous programs to address quality of life and community wellness.
Bath organizations haveexpanded professional staff dedicated to neighborhood wellness,
created and modified ordinances, and implemented new programs toad dresspubicdisorder
and nuisance crimes including but not limited to:
Amendments to t he not seordi nance
In 2010t he San Luis Obispo Police Department made reoommendationsto the city council
regarding changes to the existing noise ordinance to improve noise reduction efforts. The
modifications included reducing then umber of alIowablewarningsto one every six months
and to hold residential property owners responsible for repeat noise violations. Many landlords
have since add ed language to their lease and rental agreements with penalties I evied to their
tenants who receive noise violations. These mod if icati on sw ere accepted by city council and
noise complaints were significantly reduced by 30 percent for the following year and have been
maintained since (see Table 1 below).
N of se Party V i of ati on s
9000
2506
2000
1500
7000
Soo
61 2009 1 2070 2011 2012 2013 2014
Noise Violations 2584 1 2238 2013 1644 1672 1729
Table 1: Total noise party violations reported from 2009 to 2014.
Neighborhood Wei lness/Community Civility Effort, Final Report j San Luis Obispo, CA Page 18
15
Packet Pg. 313
U nrul y Gather! ng Ord! nance
In 2010 the San Luis Obispo Police Department conducted research on Unruly Gathering
Ordinances. After extensive research and outreach to the community and Cal Poly, an Unruly
Gathering Ord i nance was proposed and accepted by the dty cound1. The ordinancewas
intended to prevent substantial d i stu rbances on private property in a neighborhood. This
included unlawful and d i sru pti ve behav ior by large groupsof people. On April 6, 2010, the dty
council adopted sect !on SMC 9.13.030 Prohibitlon of Unruly Gatherings. A violation of the
Unruly Gathering Ord inanceconsistsof hosting a gathering an private property that:
I nvolves 20 people or more; and
InvolvesunlawfuI conduct that creates substantial disturbance in asigni ficant segment
of a neighborhood.
"Unlawful cm dud that rEsultsin asubstantial di st u r bance can indudesuch thingsasexeessivenois-,
publicdrunkenness� saving alcohol to miners, fighting, urinating !n publlc, crowdsoderflcwing into
yards, sidewaiks, or streets, or similar unlaMul behaviors."
Neighborhood Officer- Program
The San Lui s Obi spo Pol i ce Department initiated its N ei gh borhood Officer Program on
December 1, 2013. The goal of the Neighborhood Officer Program isto quickly identify
community issues, con oerns, problems and cri m e trend s that have long-term quality -of -fife
impacts on a particular neighborhood. The Neighborhood Offioer Program alIowsfor officars to
coordinate resouroes to help solve these problems. This model of policing is both a philosophy
and an organizational strategy that al I ow s pol i ce and community res! dentstowork closely
together in new ways to solve problern sassociated with crime, fear of crime, social disorder and
neighborhood decay.
Attainablegoalsof thisprogram include:
Maintain or increase public confidence in the Police Department
Decreasefear of crime
Listen to and ad d ress dti zen concerns
Bring community resources together to sol veproblern s
Irnpact specific crimeproblems
Reduce repetitive calls for service
Educate the public about its Police Department
Neighborhood Wei lness/Community Civillty Effort, Final Report j San Luis Obispo, CA Page 19
15
Packet Pg. 314
Student Community Success Program
In 2013 Cal Poly hired afuII -time off -campus student Iifecoordinator to be both proactive and
reactive in supporting students and neighborhood resi d ents w i th neighborhood wellness
initiatives. Responsl N I iti es of the position indude:
Coordinate the resolution of off -cam pusconduct with university administration, city
government and community members to find solutionsfor student's problems or
concerns
Assist in mediating and resolving studentloommunity conflicts
Effect change in the sod al dimate and rel adonshipswith specif i c responsi bi I i ty of
working with students and their neighborswithin the local community
Implement training sessions, presentations, and educational programs regarding
substaneeabuse, civic and social responsibility
One goal of the program isto create a Stud ent Community
Success Program with the mission to help students be sucoessful
off campus and ad d ress oomm un ity concerns. The program is
i ntended to change and encourage inappropriate behavior
through community and student meetings, workshops,
leadership panels, and peer -mentoring opportunities.
Cal Poly University Police Off -Campus Patrols
By authority of the California Penal Code, the University Police
Department has legal authority to exercise peace officer powers
within a ane -mile radius of theexterior boundariesof campus
(see A ppend i x A). In 2014 Cal Poly hired two additional polioe
off ioersto expand proactive patrol swithin the neighborhoods
directly adjacent to campus. The focus of these patrols has been
to proactively discourage and enforce publicdisorder crimes.
a�^
a ,711, Ii OiF-mi��
City and Cal Poly officials should craft a Memorandum
of Understanding (M OU) agreement between the city and university regarding police
operational protocol
Partner Cal Poly and Cuesta police officerswith San Luis Obispo Neighborhood Officers
to coordinate resources and achieve program goals
Neighborhood Wei lnesslCommunity Civility Effort, Final Report 1 San Luis Obispo, CA Page 20
15
Packet Pg. 315
City should explore additional proactive educational opportunities with Cal Poly and
CuestaCol I ege to change the student culture related to neighborhood wellness
Implement a keg registration program
Conduct an internal assessment of the San LuisObi spo Police department staffing to
prepare for growth within the city and on the Cal Poly campus to ensure staffing needs
match the popuIation
Conduct an internal assessment of the University Police Department staffing to meet the
growth on the Cal Poly campus
Explore the possibiIity of Cal Poly PolIoebei ng ableto issue City Municipal
Administrative Citations
Location of a university police substation within the new residence hall project to
coordinate law enforcement problem -solving efforts
Neighborhood Wei lness/Community Civility Effort, Final Report j San Luis Obispo, CA Page 21
15
Packet Pg. 316
Neighborhood Well Civility Effort, Final Report I San Luis Obispo, CA Page22
15
Packet Pg. 317
City and Cal Poly officials to craft
Allowsfor
Cal Poly, City of Fall 2015
aMemorandum of Understanding
coordination of
San Luis Obispo
agreement between the city and
resouroes to quickly
university regarding police
respond to
operational protocol within aone-
community concerns
mileradius
Partner Cal Pal y and Cuesta pol i oe
To coord i nate
City of San Luis Fall 2015
officerswith San Luis Obispo
resouroes and obtain
Obispo
Neighborhood Officersto
program goals
coord i n ate rem u rces an d achieve
program goals
City should explore additional
Change student
SCLC Fall 2016, and
proactive educational
culture related to
with each annual
opportun i ti es. w i th Cal Poly and
neighborhood
report
Cuesta College to changethe
wellness
student culture related to
neighborhood wellness
Implement akeg registration
A reduction in
City of Sen Luis Fail 2016
program
underage alcohol use
Obispo
and an accountability
mechanism for
persons w ho serve
minors
Conduct an internal assessment of
Meet the needsof the
City of San Luis Spring 2016
the San Luis Obispo Police
community as
Obispo
Department staffing to prepare for
population grows
growth within the dty and on the
Cal Poly campus to ensure staffing
needs match the population
Conduct an internal assessment of
Meet the needs of Cal
Cal Poly Spring 2016
the University Pol i ce D ep artment
Poly as student
staffing to meet the growth on the
population grows
Cal Poly campus
Explore the possibility of Cal Poly
To be able to patrol in
Addressed via
Policebeing ableto issue City
neighborhoods
MOU identified
Municipal Administrative
adjacent to Cal Poly
above
Citations
campus
Location of a university police
Coordinate law
Cal Poly Fall 2018
substation within the new
enforcement outreach
residence hall project to coordinate
and problem solving
law enforcement problem -solving
efforts
eff arts
Neighborhood Well Civility Effort, Final Report I San Luis Obispo, CA Page22
15
Packet Pg. 317
C BJECTI V E FI V E: Engage stakehol dens: regi ew current educati onal &
information efforts
Champions
Scott Chedester (Charles ScovelI). Cuesta College
❑r. Anthony Gutierrez, Cuesta College
Kimberly Hampton, Cal Poly
.bi Sullivan (Awn Col ombin1), Cal Poly
Christine Wallace, City of San Lu is Obispo
Background
Thi s objective exam i nes the method s, content and eff ecti veness of educational efforts put
forward by Cal Poly, Cuesta College, the City of San Luis Obispo, and student resident groups.
The inventory of channet sof communication wasocmpiIad by representativesof Cal Poly,
Cuesta Cal lege, and the City of San Lui s Obi spa. N eighborhood wellness meeting attendees,
Cal Poly and Cuesta Col I ege st u d ent f ocus groups w ere presented with the inventory. An
additionai student subcommittee met to discussthe effectiveness of current methods and
content. -Su ggestions for outreach changes madeduring the presentations based on the content
effectiveness are reflected in the reeommendationsof this report.
Recommendations
The recommendation is to collaboratively create an annual communications plan containing
neighborhood wel I ness m essages and a process for communicating the information effectively
to maximize resources. The communicall on plan should be reassessed annually to evaluate
effectivenessand to ensu re resources are not duplicated or wasted. Com munications plan
partidpants could consist of representati ves f rom Cal Poly, Cuesta Col lege and the city.
Suggest i ons f or the Subcommittee
Prod ucea variety of impactful el ectroni c and print media to educate residentson
property mai ntenance standard s, with a specific focus on repeat offenders in
neighborhoods
Neighborhood Wei lness/Community Civillty Effort, Final Report I San Luis Obispo, CA Page23
15
Packet Pg. 318
Revive the Off -Cam pus Housing Guide (University of Colorado, Boulder)
Prod ucevideo for new Cuesta College studentsto view as part of the required online
orientation on "how to be good neighbor"
Produce" good neighbor" and Safety Enhancement Zonevideosfor
www.respectslo.com (Linked to Cal Poly websitesand campus television stations)
Cal Poly University Housing bulletin boardsmade availablefor "good neighbor" and
Safety Enhancement Zone messaging
Cuesta College bulletin boardsare made availablefor "good neighbor" and Safety
Enhancement Zone messaging.
Create and play radio public serviceannouncementson KCPR
Conduct annual presentations. to Block P — Cal Poly Athletics
Develop an information distribution plan with off -campus housi ng providersand
property management; request Safety Enhancement and good neighbor materials be
posted
Housing resident assistant training to i nd ud e off -cam pu s impacts
Create better avenues of communication with Greek Life house owners
Produce Safety Enhancement Zone door hangers
Prod uce banners and sandwich boards to be displayed in the Cal Poly and Cuesta
Col I ege u ni versi ty unions about community and neighborhood welInessissues
Produce table tents in Cal Poly University Union and Cuesta College cafeteria
I nvol ve off -cam p u s housing providers (;property management companies, housing
complex managers) in outreach efforts
■ a a x• ■ •� • w •• • ..0 a• 1 1 1 ■ ■ • o • - •
Create an annual Effectively inform the City of San Luis Winter 2015
communications plan community on matters of Obispo
containing neighborhood neighborhood wellness
we] Iness messages and a
processfor
communicating the
information effectively to
maxi m i ze resou roes
Neighborhood Wei lness/Community Civility Effort, Final Report j San Luis Obispo, CA Page 24
15
Packet Pg. 319
OBJECT IV E SIX: Prepare for sustained engagement to achieve desired vision & goal
Champions
Dr. Keith Humphrey, Cal Poly
Sandee M cLaughl i n, Cuesta College
Background
Neighborhood wellness issues in San Luis Obispo have historically been fragmented within
each agency by implementing its own projects, causing confusion among year-round residents,
and limiting the effectiveness of each individual effort. There is a unified desire among all
constituencies in San Luis Obispo to seethe quality of Iifeimprove in neighborhoods, and a
structure to coordinate these efforts was missing. For almost three decades, the Student -
Community Liaison Committee {SCLC} has brought the students of Cal Poly and Cuesta
Col I ege together with city off ida]sand residents for communication and discussion. This forum
has been valuable to all parties, as any culture change related to neighborhood wel I ness rests
with the students.
CRt/ Il H" I R- M 1 `.
Re -invest in the Student -Community Liaison Committee
The Stud ent-Community Liaison Com m i ttee shou ld assess the ef f ecti veness of each
recommendation once they have been implemented
Shift SCLC memberships
Host an annual town hall meeting
Neighborhood Wei lness/Community Civility Effort, Final Report 1 San Luis Obispo, CA Page 25
15
Packet Pg. 320
Actions
Desired Outcomes
I
..
SCLC
mel i ne for
. -mentation
Fall 2015, ongoing
Re -invest in the Student-
Become the coordinating
Community Liaison
body responsiblefor
Committee
monitoring the
recommendations, once
adopted by the city council,
Cal Poly and Cuesta
College
The Student -Community
Recommend the
SCLC
Ongoing
Liaison Committee should
appropriate changes, and
assess the effectiveness of
produce an annual report
each recommendation
on the state of
once they have been
neighborhood welInessin
implemented
the City of San Luis Obispo
Shift SCLC memberships
SCLC membershipsshould
SCLC
Spring 2016
be reev al u ated to directly
involve those individuals
(by their position) most
directly involved in
neighborhood wellness
Host an annual town hall
Present their report to the
SCLC
Spring 2016,
meeting
community, receive
ongoing
feedback and suggestions
from the broader San Luis
Obispo community
Neighborhood WellnesslCommunity Civility Effort, Final Report I San Luis Obispo, CA Page 26
15
Packet Pg. 321
I
A PPEN ❑ I X A. Working Group M embershi p
Dr. Keith Humphrey, Co -Chair Cal Poly
Sandee M cLaughIin, Co -Chair Cuesta College
Karen Adler
Community
Joe Arteaga
Cuesta College
Scott Chedest er [Charles ScovelI
Cuesta College
Steve Gesell
City of San Luis Obispo
Dr. Anthony Gutierrez
Cuesta College
GeorgeHughes
Cal Poly
Kimberly Hampton
Cal Poly
Derek Johnson
City of San Luis Obispo
Katie Lichtig
City of San Luis Obispo
Juventino Ortiz
Community
Chris Staley
City of San Luis Obispo
Jai Sullivan (Jason Colombini)
Cal Poly
Step han i e Teaford (Betsy Kinsley, Justin Wei Iner)
Cal Poly
JulieTowery
Community
Brenda Trobaugh
Cal Poly
Christine Wad Iace
City of San Luis Obispo
Sharon Spataf ora, Administrative Support Cuesta College
Daisy Chavez, Copy Writing Cal Poly
Yukle Murphy, Graphic Design & Editing Cal Poly
Jo Ann Lloyd, Copy Editing Cal Poly
Appendix A! Warking Group Membership Page 28
15
Packet Pg. 323
council V- 5/21
5123113
l acenoa izcpont a�>
CITY OF SAN LUIS O B t S P 0
FROM: Steve Gesell, Chief of Police
Derek Johnson, Community Development Director
Prepared By: Christine Wallace, Neighborhood Outreach Manager
SUBJECT: CONSIDERATION OF NEIGHBORHOOD WELLNESS/COMMUNITY
CIVILITY INITIATIVES
RECOMMENDATION
1. Consider the proposed Neighborhood Weliness/Community Civility Effort and provide
direction to staff, and
2. Direct staff to bring forth an amendment to the Safety Enhancement Zone Ordinance to
include the start of the academic.school year for Cal Poly State University.
DISCUSSION
Background
Over the last several years, the City has experienced a significant increase in calls for service in
August and September which coincides with the start of school for both Cuesta Community College
and Cal Poly, respectively. The most notable increase coincides with the start of school for Cal Poly
University. New students move into campus housing and participate in orientation programs while
many returning students move into off -campus housing, either multi -unit apartment buildings or
single family residential units.
There has been a notable effort by Cal Poly to schedule activities and move -in times to campus
housing to address community concerns. Though scheduled activities associated with orientation
and housing are programmed through the late evening hours, students are opting out of
participation. This results in large groups of students leaving the Cal Poly campus for the
neighborhoods to explore the community and socialize. While many students do not engage in
illegal activity, there is a considerable increase in the number of public order offenses such as noise
violations, minor in possession of alcohol, urinating in public, open container and drunk in public
arrests during this time.
In September 2012, it was estimated that over 2,000 student -aged revelers entered the neighborhood
directly south of Cal PoIy's campus on the first night of orientation. The composition of this crowd
included Cal Poly and Cuesta students as well as guests from out of the area. The mass of people in
the area presented a safety concern as they made the roadways impassable for police and fire
vehicles, which impedes emergency response and hinders public safety oversight of the area.
Alcohol consumption within large groups of people increases the potential for civil unrest and
rioting. Riots are often the result of a number of variables including crowd size and the feeling of
anonymity, as well as the inability of officials to prevent or address public order offenses early. San
Luis Obispo has experienced two such riots, Poly Royal in 1990 and Mardi Gras in 2004, where
APP EN DIX B: Council Agenda Report
1' -IMI
15
Packet Pg. 324
attempts to address a loud party complaint and assist with medical calls for service quickly
deteriorated into a large-scale riot resulting in multiple arrests, injuries to officers and citizens, and
property damage.
As demonstrated by the data below, the start of school time period (approximately 10 days each
September) reveals a significant number of minor in possession of alcohol, drunk in public, open
container, and urinating in public citations and arrests.
Start of
School
Minor in
Possession
Drunk
in
Public
Open
Container
Urinating
in Public
Unruly
Gathering
Social
Host
Noise
Party
Calls
Noise
Party
Citations
9115/09-9127109
23
28
37
13
0
0
173
23
9115110-9126110
74
25
45
29
0
2
97
20
9114111-9125111
66
21
60
14
0
0
122
40
9113112-9123112
67
30
20
1 27
0
0
97
27
In comparison, the first weekend of November shows an average number of calls and subsequent
citations for the same infractions. For noise party calls alone, the start of school exhibits and 80%
increase in calls for service. For minor in possession, the start of school exhibits a 97% increase in
citations given.
First Weekend
of November
/bunk
Minor in in
Possession Public
Open Urinating
Container in Public
Unruly
Gathering
Social
Host
Noise Noise
Party Party
Calls Citations
1115/09.11!8109
0 21
42 7
0
0
29 2
1114110-1117110
4 14
23 5
0
0
28 5
1113111-1116111
0 5
2 4
0
0
Is 3
1118112-11111112
3 10
3 4
1 0
0
18 6
Start of School Wellness Effort
Shortly after the start of the academic school year for Cal Poly in the fall of 2012, City staff met
with Cal Poly Administration to discuss the adverse impacts of the start of school on the
neighborhoods surrounding campus. As neighborhood wellness continues to be a Major City Goal,
collaboration with Cal Poly and Cuesta College is vital to the success of building positive
relationships between students and year-round residents. From this initial discussion and subsequent
meetings, the Neighborhood Wellness/Community Civility concept was envisioned. The objective
of these collaborative efforts is focused on neighborhood wellness and student academic success
and is intended to create an environment that fosters mutual respect and understanding which in turn
is intended change attitudes and culture (Attachment 1).
In January 2013 as part of the city's goal setting process Cal Poly President Jeff Armstrong
submitted a fetter (Attachment 2) to the City Council which underscored Cal Poly's desire to help
create an even more remarkable place to live, work and learn. This letter acknowledged the
linkages between neighborhood wellness and student success. Following that letter, staff from the
15
Pg. 325
City and Cal Poly began discussions to formulate a comprehensive strategy for a short, medium and
long term effort. An overall goal emerged (outlined in Attachment 1), as follows:
To enhance the quality of life for all residents, with particular emphasis on building positive
relations between residential and student—aged neighbors through a cultural shift in social
behaviors.
The preliminary objectives were defined by the Neighborhood Wellness/Community Civility Effort
and are as follows:
1) Refine short-term actions that can be implemented to enhance quality of life for all
residents particularly associated in the timeframe around the start of school for Cal Poly;
2) Define stakeholders' needs and success;
3) identify University/City best practices;
4) Review Enforcement best practices;
5) Engage stakeholders and review current education and information efforts.
The Neighborhood Wellness/Community Civility Effort will actively seek feedback from residents
and other stakeholders and make recommendations to Council, Cal Poly, and Cuesta College that
support neighborhood wellness. Additionally, SLO Solutions/Creative Mediation is in the process
of retaining an intern who will work directly with staff to assist the effort by identifying
deliverables and strategizing methodology to produce desired outcomes consistent with the overall
goal.
In addition, a Start of School White Paper was researched and written by Police Department staff in
anticipation of this effort. The White Paper (Attachment 3) identifies problems and issues related to
the beginning of the collegiate school year with possible best practices to consider for mitigating the
issues. This paper provides a summary of activity surrounding the start of school and initiatives that
the Cal Poly and City have taken and can embrace in the future to help ameliorate the impacts of
negative behaviors surrounding the start of school and other times of the year.
Attachment I includes a graphic that outlines the connection between the working group and the
existing Neighborhood Services Team. Ideas and strategies would be reviewed with the
Neighborhood Services Team which is comprised of residents, neighborhood groups, student
organizations, student representatives, and any interested member of the public before bringing
forward these ideas to decision makers for decision and implementation. The proposal is to use the
working group to research and implement council -approved strategies to enhance the quality of life
for all residents with an emphasis on building positive relations between residential and student
aged neighbors through a cultural shift in social behaviors.
Strategies
New student orientation also known as the Week of Welcome (WOW) has traditionally taken place
the week prior to the start of class. In the last several years, WOW has made changes to the
schedule shifting from activities scheduled only during the week to activities engaging students
during the week and through the weekend. Additionally, Cal Poly Housing has made efforts at
increasing the length of time activities take place into the evening in order to encourage students to
B1 -3
15
Packet Pg. 326
remain engaged in positive activities on campus. For the upcoming academic school year, the
WOW orientation program is being adjusted to include additional academic time and programming
for parents of incoming and returning students. Finally, Cal Poly plans to create and staff an off
-
campus student life coordinator who will help with neighborhood wellness. These efforts are
highlighted in correspondence from President Armstrong to Mayor and Council dated May 8, 2013
(Attachment 4).
In addition, Cal Poly University Police will be assisting the City's Police Department in response to
off -campus violations presenting a health or safety risk that potentially involve groups of students.
The Cal Poly Police rale will focus on alcohol and noise violations and will be educational in
nature. Cal Poly is also making plans to build more on -campus housing, though this may be six to
ten years in the future.
Furthermore, the Cal Poly Associated Students, Inc. (ASI) has introduced a campaign relating to
campus culture dubbed "The Mustang Way." As new students arrive annually to Cal Poly and San
Luis Obispo, the ASI Board is looking to message The Mustang Way principals of pride.
responsibility and character as the foundation for student behaviors both on and off campus.
Cuesta College is also an enthusiastic partner is the Neighborhood Wellness/Community Civility
Effort. Involvement in the effort is fully endorsed by Dr. Gil Stork, the President of Cuesta College
(Attachment 5).
Safety Enhancement Zone
In december 2004, Council enacted Chapter 9.22 of the San Luis Obispo Municipal Code, which
allows for the designation of safety enhancement zones with specific time frames. Violation of
specified municipal code ordinances during the enacted safety enhancement zone time frames
results in higher fines. In May 2010, Council approved the use of safety enhancement zones for
Halloween, and St. Patrick's Day.
As the data below demonstrates, the doubling of fines over the Halloween weekend has proven to
be an effective deterrent. Noise calls and subsequent citations have been reduced by 50% since
safety enhancement was enacted. Minor in possession and urinating in public citations are also on
the decline, and most significantly open container citations with a 70% decrease. Staff believes the
decrease in violations is the direct result of the educational and outreach efforts highlighting the
increased fines that are in place and encouraging voluntary compliance
Staff believes that the expansion of time zones to include the period of the start of school could
have a similar impact on negative behaviors and potentially enhance students' potential for success.
B1 -4
15
Packet Pg. 327
Minor in
Possession
Drunk
in
Public
Open
Container
Urinating
in Public
Unruly
Gatherin
Social
Host
Noise
Party
Calls
Noise
Party
Citations
2009
b
20
34
10
0
0
43
17
2010
22
15
27
19
0
0
42
9
2411
1 30
10
20
9
0
0
46
7
2412
1 18
24
10
8
0
0
24
9
Staff believes that the expansion of time zones to include the period of the start of school could
have a similar impact on negative behaviors and potentially enhance students' potential for success.
B1 -4
15
Packet Pg. 327
Should Council concur and provide direction, Staff would prepare a proposed ordinance to amend
Chapter 9.22 of the San Luis Obispo Municipal Code to include the time period when school move
in period begins and the first two weeks after tate academic quarter commences.
CONCURRENCES
The Community Development and Fire Departments concur with this recommendation.
FISCAL IMPACT
No fiscal impacts were identified by forming the Neighborhood Wellness/Community Civility
Effort Any ordinance changes that result in increased fines are not likely to generate any significant
revenue to offset the existing enforcement costs.
ALTERNATIVES
1. Direct Staff to make no changes to the existing safety enhancement zone ordinance.
2. Provide additional direction or changes to the proposed collaborative effort between Cal
Poly, Cuesta, and the City of San Luis Obispo.
ATTACHMENTS
1. Obiectives for Start of School Neighborhood Wellness Effort
2. January S. 2013 Cal Poly President Correspondence
3. White Paper Start of School Impacts
4. May 8. 2013 Cal Poly President Correspondence
5. May 9. 2013 Questa Col lcge Correspondence
menyere4vcnxm es�erin.rcpan ao7auoa-a,xitscyi aaca.od.reweu i,'.+arwxxen�-s:,ndwneimowve orrmcmem
B1 -5
15
Packet Pg. 328
Attachment 1 15
DRAFT
City of San Luis Obispo -Cal Poly-Cuesta
Neighborhood Wellness/Community Civility Effort
May 7, 2013
Vision: A community in which year round residents and students actively
collaborate to build community, communicate in an environment that
fosters mutual respect and understanding.
Goals: To enhance the quality of life for all residents, with particular
emphasis on building positive relations between residential and
student—aged neighbors through a cultural shift in social behaviors.
Objectives:
Define short-term actions that could be implemented to enhance quality of life for
all residents particularly associated in the timcframe around the opening of the
Cal Poly and Cuesta Campuses at the beginning of the school year.
Tasks: Develop list of suggested short-term actions (i,e. low -hanging,
fruit) to lessen the negative impacts on quality of life at this time of
year.
Assess feasibility of making changes
Implement changes
2. Define stakeholders' needs and success
Tasks: Develop clear picture of various stakeholders' perceptions
of situation (permanent residents, students, landlords)
Understand and identify key events/ inflection points (e.g., start of
school year, key holidays, events throughout the year, Graduation)
Establish possible goals and measurements
Define what success looks like.
Develop working group structure and approach to engage
neighborhood and student organizations.
3. Identify University/City Best Practices
Tasks: Research though International Town Gown Association
Reach out to comparable university towns
Gather research on key factors known to help nurture excellent
Community -University relations and civility.
Develop approaches based on best practices that deliver immediate
results and phase in future actions over specified time period to
achieve stated vision.
Understand any barriers to enhancing the student code of conduct
to include off -campus behavior.
4. Review Enforcement Best Practices
Tasks: Compare current ordinances and enforcement to best practices
Review student judiciary practices
Review city -university jurisdictional rights and responsibilities
JI -MV,
Packet Pg. 329
Review university's disciplinary rights and practices
4. Engage Stakeholders: Review Current Educational and Information Efforts
Tasks: Inventory information channels to resident.%, students, and
landlords
Examine content and effectiveness of educational efforts by Cal
Poly, Cuesta, City, student and resident groups
Compare to identified best practices
Develop Education -Communications PIan(s), including input on
development of messages, advertising, and other outreach From
residents as well as student leadership, campus administration, city
leadership (staff and elected) and other stakeholders on problem
definition and solutions.
6. Prepare for sustained engagement to achieve desired vision and goal.
B1-7
15
Packet Pg. 330
a
e
15
Neighborhood Wellness/Community Civility Effort
Cal Poly City Council Cuesta College
President President
IQ
fm�,_
�4rtSuh
Public
Neighborhood Seruices 7earn f
i
6[4.er
r�
Y.p•W- ��*-.rt Cvew. s��:e.�. r. ooh k�da.t�� �a sok .:.. [n. ka!! •'I,- a.'��
Packet Pg. 331
Public InputRecommend
and Impla"MI GI
P°^'." •"d
Cal Poly -City- Cuesta Working Group
Corm [V"Ms m
•nh— Sh• q� lily
of life ror.11
reWnn wRh•n
_
�!C
CAL POLY
MW
wiwpe.my.
M[pMs WSYMn
Ccnn.nry
[al nrxr
n[Idmi•k-d
[futkM••pC
]ewiv0^[n[
�Y M.n.•en �v[rtnrr[
FIn O[p•Rm•nl Puhlr IHeekf
��
n [de�Y�
G�Ivh Swd[nt
Fllun Cal.elr Pole.
ALGPoh
Arr4M
G.n�(drp
Vn TreaW n[
WF+CW[•e RoOcnud
kuw+l L•rA Sn+Mr
[ n••�Ahwll.n[�[�!t
W[�nq �f Y[in
aecul 6•Iruien
D[Wnlrre.[
�—
T[uders kmnt
uwMnFp Mvh^S
�4rtSuh
Public
Neighborhood Seruices 7earn f
i
6[4.er
r�
Y.p•W- ��*-.rt Cvew. s��:e.�. r. ooh k�da.t�� �a sok .:.. [n. ka!! •'I,- a.'��
Packet Pg. 331
CAL POLY
SAN LUIS O 6 1 S P O
January 8, 2013
Mayor Jan Howell Marx and Members of the City Council
City of San Luis Obispo
990 Palm Street
San Luis Obispo, CA 93401-3249
Re: City goal -setting and budget process for 2013-15
Dear Mayor Marx and Council Members:
Attachment 2
seva� 'a}
att[�r ••; i�oo: 4 Z
xaer • �' -
v
OFFICE OF THE PRESIDENT
As you undertake the important process of establishing the city's major goals for the 2013-15
cycle, I want to underscore Cal Poly's desire to help you create an even more remarkable place
to live, work and, of course, to learn.
1 note that two of the city's top 2411-13 major goals — Economic Development and
Neighborhood Wellness — were especially relevant to Cal Poly's mission, and I encourage you to
retain these as major goals for 2013-15.
While I believe Cal Poly has made tangible contributions toward these two goals, my colleagues
and I all agree that we can be even more helpful in these areas• Improvements would be helpful
to all who Iive here, of course, but they also have a direct bearing on our primary focus as a
university — the success of Cal Poly students.
The Economic Development goal specifically included a desire for expanded collaboration with
Cal Poly. In the last two years, with encouragement and support from the County and the City of
San Luis Obispo, as well as elected officials and civic leaders throughout the region, Cal Poly
has opened the Tech Park and established both the Center for Innovation and Entrepreneurship
and the Small Business Development Center for Innovation. Additionally, a very focused
partnership involving city officials, local business leaders and Cal Poly gave birth to the SLO
HotHouse business incubator.
We are continuing to look at how Cal Poly can be more effective at promoting partnerships with
business, industry and government to promote economic development throughout the region and
look forward to what we can contribute to the city's efforts should economic development
remain a major goal. Whilc our core mission is educating students enrolled in our degree
programs, we recognize that economic opportunity, intercollegiate athletics and performing and
CALIFORNIA POLYTECHNIC STATE UNIVERSITY SAH LUIS OBISPO, CA 93407-1000
805-756.6000 PHONE FRES iDENTSOFFICEOCALPOLY.EDU 805.756.1129 FA B1 -9
W W W.CALPOLY.EDU
15
Packet Pg. 332
Mayor Jan Howell Marx and Members of the City Council Attachment 2 15
Page 2
January 9, 2413
visual arts enhance our community for residents and visitors. We also know that as we expand
partnerships, we are creating more opportunities for our students to interact with and learn from
some of the region's finest minds.
With regard to Neighborhood Wellness, improvements are vital not only as a matter of
respecting our neighbors, but they also are important to our students' success, as their learning is
done best in a safe, welcoming and respectful environment. There has been some success
regarding code compliance and overall reductions in noise complaints, and I believe it has been
the result of a combination of education and enforcement efforts. The council deserves credit for
its leadership in approving tougher fines and encouraging stricter code compliance, efforts that
Cal Poly publicly supported at a September 2049 city workshop.
On the education front, our students, on their own initiative, developed The Mustang Way, a set
of principles to guide student decision making Q=:llgoo. 1130. Additionally, our Student
Affairs division implemented an educational program about the dangers of alcohol abuse called
Aware Awake Alive (littp://studentat'fairs-test.calp2ly.edu/eontc)iVew.ireaw.ike dive).
Neighborhood Wellness is a rich concept, and, of course, is about more than code enforcement
and noise complaints. Working together to address Neighborhood Wellness in a holistic way, we
can do even more to continue to improve the quality of life for all residents, including the
thousattds of residents who are students at Cal Poly and Cuesta.
In urging you to retain and expand Neighborhood Wellness as an initiative, Cal Poly pledges to
be an active, constructive partner. Keith Humphrey, our new vice president for student affairs, is
eager to assist, ASI President Katie Morrow affirms the same commitment to help in the work
ahead. While I mention these two important Cal Poly leaders, please know that all of us at
Cal Poly are committed to assisting the city attain its goals.
As our students wrote in The Mustang Way, "We are one community. We accept
responsibility." They speak for all of us at Cal Poly.
Thank you for the opportunity to share Cal Poly's perspective with you. And thank for your
leadership in addressing these complex, challenging issues.
Sincerely,
Jeffrey D. Armstrong
President
P1-10
Packet Pg. 333
Attachment 3
city of
san lues omspo
Start of School Impacts
Evaluating the start of school move in week,
addressing neighborhood impacts and
potential solutions
City of San Luis Obispo White Paper
Steve Gesell, Chief of Police
Chris Staley, Police Captain
Jeff Smith, Polite Lieutenant
5/13/2013
15
Packet Pg. 334
SUMMARY
During the past several years, the San Luis Obispo Police Department has seen an increase in the
number of students congregating in the neighborhoods surrounding the Cal Poly campus during
the start of school, prior to starting the fall quarter. The greatest impact has been during the
evening and early morning hours when thousands of students enter these neighborhoods causing
traffic congestion, create excessive noise, and participate in parties which result in physical
assaults, alcohol related problems, acts of vandalism and other adverse behaviors detrimental to
the neighborhoods. Marty of the violations involving alcohol include minors in possession, open
containers, drunk in public and social host violations. As a result, the San Luis Obispo Police
Department has had to significantly increase the number of officers deployed during this time.
The purpose of this paper is to give a summary of the problems associated with orientation week,
review what the City of Chico and the Santa Barbara County Sheriff's Department are doing
regarding similar events and make recommendations to address issues related to orientation
week.
SUMMARY OF ORIENTATION WEEK AND RELATED PROBLEMS
Orientation week at Cal Poly is the time period which allows new and returning students to
move -in to their college residence and begin preparing for the upcoming fall class schedule.
During this time period, there are University programs and activities that occupy the students day
and evening until approximately midnight, but there is also a great deal of free time for the
students. This free time gives college students the opportunity to take care of personal business,
reconnect with friends and for many new students become familiar with their new community.
During the evening and early morning hours a large number of students use their free time to go
off campus and into the neighborhoods which becomes a large social event. The majority of
these students are well behaved and do not commit any violations of the law. Many of the issues
during this time (i.e. excessive noise, traffic congestion) are a direct result of the vast number of
students in the neighborhoods. It is often difficult for law enforcement officers to address many
of these issues when there is no clear violation of law. Violations involving noise associated with
a specific address, drunkenness, assaults, open alcohol containers and alcohol in the possession
of a minor are problems that law enforcement officer can clearly take enforcement action. Many
of the violations involving alcohol include minors in possession, open containers, drunk in public
and social host violations.
Alcohol related problems during orientation week have also had a significant impact on local
hospital emergency rooms. During this time, they experience a significant increase in the number
of students being admitted to the emergency room for excessive alcohol consumption and
injuries related to assaults. While individuals are highly encouraged to seek medical attention,
the desire is to find ways to reduce the number that need such attention.
In considering what course of action can or should be taken during orientation week, evaluation
of current enforcement measures must take place but also engage the student population to
change the culture to value the importance of neighborhood wellness. While University life
15
Packet Pg. 335
15
becomes part of their identity, there needs to be a prevailing realization that when living in the
surrounding off campus community, they are also residents with a committed interest for the
welfare of the City of San Luis Obispo.
As the City of San Luis Obispo and Cal Poly State University evaluate measures to change the
culture, this paper will explore opportunities to modify city ordinances, improve enforcement in
partnership with the Cal Poly Police Department, analyze educational and programmatic
opportunities, and increase involvement with Student Rights and Responsibility. The key being
a shift in the student culture and bring a greater understanding to the importance of "community"
in San Luis Obispo.
BACKGROUND
Cal Poly's orientation week is the fall move -in prior to classes starting and consists of a number
of programs for new and returning students. New students attend orientation programs hosted by
on -campus housing and by the Week of Welcome program (WOW). Second -year students are
allowed to move in to on -campus housing during this time period and many students who live in
off campus rental housing also move in or have already occupied their housing. Students
attending Cuesta College, who live in the city, have already moved into their housing by this
time as Cuesta begins classes in mid-August.
In 2010, the San Luis Obispo Police Department did a comparison of activity during Fall Move -
in period 2009 to 2010. After an increase in the level of alcohol and party related violations
occurred during move -in period in 2009, Cal Poly reviewed its move -in and orientation
schedules in an effort to decrease problems associated with the return of students. After
evaluating the process and receiving input from stakeholders, the university made a shift in the
move -in date for new and second -year students in 2010.
In 2009, students moved into on -campus housing on the Saturday two weekends before the start
of classes, In 2010, Cal Poly shifted on -campus move -in to Monday, one week before classes
began. The shift in the move -in date eliminated a full weekend where students would not be
participating in planned orientation week activities. In 2010, new students were immediately
engaged in orientation programs that lasted through Sunday evening, with classes beginning on
Monday. Also in 2010, Cal Poly made multiple presentations to new students during orientation
regarding the risks associated with alcohol use and also emphasized students' responsibility to be
good neighbors. Students were given in-depth information about applicable laws and City
ordinances and discussion sessions followed.
In addition to Cal Poly staff shifting of move -in date for new and second -year students, the City
Council modified an existing noise ordinance and enacted a new unruly gathering ordinance,
which took effect in the spring of 2010. The new ordinances reduced the required number of
warnings before issuing a citation and contained provisions for fining property owners for repeat
violations.
In summary the combined tactics of changing the move -in schedule, increasing the information
efforts and strengthening the noise ordinance appeared to have an immediate effect in reducing
Packet Pg. 336
certain problems (such as noise violations) during the fall move -in period. Police Department
staff remained concerned about the overall increase in the level of social activity and alcohol-
related problems, especially the increased numbers of out-of-town partiers.
Since the completion of this comparison, the San Luis Obispo Police Department has continued
to experience many of the same issues related to the fall move -in period. in looking at a
comparison in the number of violations occurring during orientation week two years prior to the
2009-2010 comparison through the 2012 orientation week, there is very little change over the six
year period. The chart below includes disturbance advisement card (DACs), noise violations,
minors in possession of alcohol (MIP), open containers and arrests.
With the exception of DACs and arrests the number of violations being captured has remained
consistent. The reduction in the number of DACs is primarily based on the changes in policy
related to residences being placed on the "no warning list'. Once a property has been added to
the "no warning list' they are no longer eligible to receive a UAC. When dispatch receives a
complaint at a property on the "no warning list", officers respond to the complaint and issue a
citation if there is a violation.
TITLE 5 — STANDARDS FOR STUDENT CONDUCT
Title 5 is a California Code of Regulations that is the basis for which student discipline for the
entire California State University system. Student behavior that is not consistent with the
15
Packet Pg. 337
Orientation Week Violations
120
—
100
C
.. 80
.9
_❑
> 60
O
d
E 40
20
0
DACs
Noise Violations MIP open Containers
Arrests
■ 2007
32
8o 6 4
30
A2008
46
82 47 17
ria
142009
50
loo 22 15
45
92010
27
82 61 16
48
z2011
24
79 52 9
74
10 20,121
28
1 78 64 12
99
With the exception of DACs and arrests the number of violations being captured has remained
consistent. The reduction in the number of DACs is primarily based on the changes in policy
related to residences being placed on the "no warning list'. Once a property has been added to
the "no warning list' they are no longer eligible to receive a UAC. When dispatch receives a
complaint at a property on the "no warning list", officers respond to the complaint and issue a
citation if there is a violation.
TITLE 5 — STANDARDS FOR STUDENT CONDUCT
Title 5 is a California Code of Regulations that is the basis for which student discipline for the
entire California State University system. Student behavior that is not consistent with the
15
Packet Pg. 337
15
Student Conduct Code is addressed through an educational process that is designed to promote
safety and good citizenship and, when necessary, impose appropriate consequences. The
standards for student conduct are based on the Campus Community Values:
The University is committed to maintaining a safe and healthy living and learning
environment for students, faculty, and staff. Each member of the campus community
should choose behaviors that contribute toward this end Students are expected to be
good citizens and engage in responsible behaviors that reflect well upon their university,
to be civil to one another and to others in the campus community, and contribute
positively to student and university life,
When applying Title 5, Cal Poly looks at violations of student conduct primarily when it impacts
the campus community and the health, wellness and academic success of students. Under
section (20)(d) of Title 5 the code states, "Conduct that threatens the safety or security of the
campus community, or substantially disrupts the functions or operation of the University is
within the jurisdiction of this Article regardless of whether it occurs on or off campus."
.l� �l afl tlf`/ aiii: ►:►i:[al 311.1 M►f1 W1010 &61 Ili t] IeKla* L
Background
In December 2004 the Council enacted Chapter 9.22 of the San Luis Obispo Municipal Code.
This Chapter created a process to designate a geographic area in the City as a safety
enhancement zone during specific dates/times based upon a finding by the City Council that such
a designation is necessary to protect the public health, safety and welfare of the citizens of San
Luis Obispo. Violations of the following Municipal Code ordinances during the enactment of a
safety enhancement zone result in higher fines than violations when a safety enhancement zone
is not in effect:
Chapter 9.04 Possession or consumption of alcohol in public
Chapter 9.05 Hosting a gathering with minors consuming or possessing alcohol
Chapter 9.12 Noise control
Chapter 9.16 Dangerous and deadly weapons
Chapter 9.20 Urinating in public
In September of 2009, staff presented several strategies to reduce neighborhood noise and party
disturbances and requested the Council provide direction to staff regarding the proposed
strategies. During this study session, staff presented the need to amend the safety enhancement
zone ordinance to update the fine structure. Staff also requested the Council provide direction
regarding enacting a safety enhancement zone during other rimes of the year, such as Halloween
and St. Patrick's Day, in order to deter increasingly disruptive behavior. The Council directed
staff to return with amendments to the ordinance and with proposed dates for the enactment of
the safety enhancement zone ordinance. Staff recommended the designation of citywide safety
enhancement zone, rather than the designated geographic areas, and to include the periods of
time encompassing Halloween and St. Patrick's Day. Staff further recommended that when
Halloween falls on or near a weekend (Thursday through Sunday), the citywide safety
Packet Pg. 338
enhancement zone designation encompass the entire weekend in order to deter multi -night
celebrations. Recommendations submitted by staff were adopted by Council.
Fines during safety enhancement are doubled, up to $1,000. For example a first noise violation
which is regularly $350 would result in a fine of $700.
Halloween and St. Patrick's Day remain busy events in the City of San Luis Obispo. The San
Luis Obispo Police Department has noticed a decrease in the number of parties hosted by college
students and the number of open alcohol containers violations in the neighborhoods surrounding
the Cal Poly campus since the enactment of the Safety Enhancement Zone Ordinance.
The chart below was recently included in a Council Memorandum which highlights some of the
positive impacts the current Noise Ordinance and Safety Enhancement Zone Ordinance.
iso
300
250
w 200
R 150
V
100
O
so
Noise -Party Calls
&hyo ° ,p J�yo NQ `ANN �ay1. 'yti ,1y e yti �yti titi �,�ti
Month -Year 4 P d
Process to Change Current Ordinance
Trend
Staff would need to complete a Council Agenda Report with recommendations to amend the
Safety Enhancement Zone Ordinance to include the time periods encompassing Orientation
week. The specifics of how to design a revised ordinance would need to be considered during
ordinance development.
NEIGHBORHOOD OUTREACH MANAGER
Currently the San Luis Obispo Police Department employs a Neighborhood Outreach Manager.
One of the main functions of this position is neighborhood enhancement and improves quality of
life in the neighborhoods. Listed below are some of the responsibilities associated with this
position.
Administers and supervises noise violation programs with an emphasis on education and
outreach to the neighborhood groups and the consistently changing college age population.
15
Packet Pg. 339
15
• Plans, organizes, coordinates, supports and supervises the work of assigned SNAP staff; trains
staff in work procedures; participates in selection processes and evaluates the work of assigned
staff.
• Fosters cooperative working relationships among the City, state university, community college,
business, resident and other community groups.
• Represents the City at a variety of public and private group meetings to increase partnership,
transparency and information exchange; provides ongoing assistance and mentoring to
neighborhood groups and leaders as needs arise.
• Facilitates programs for citizens designed to achieve a greater level of participant
understanding of policing in San Luis Obispo.
• Conducts statistical crime analyses using the Department's Computer -Aided Dispatch and
Records Management System; uses the data to evaluate and identify chronic problem areas, and
collaborates with enforcement personnel to gain compliance.
• Collaborates with City Departments to develop and implement education and outreach
programs regarding noise ordinance compliance.
• Prepares and produces informational materials for various media.
• Oversees marketing strategies focusing on crime prevention and organizational branding to
include the management of a contract with a marketing firm to reach targeted demographics.
• Provide support in coordinating public meetings and special events.
• Implement public information strategies to gain voluntary compliance of municipal codes.
The Neighborhood Outreach Manager regularly conducts meetings with residents, university
officials, student leaders, Greek affiliated organizations and off -campus living facilities, In
addition, they participate in four to five campus fairs which provide noise and zone enhancement
information to students. These outreach programs can be expanded to include more information
regarding neighborhood wellness for student living off campus.
CITY POLICE — UNIVERSITY POLICY RELATIONS
Santa Barbara County Isla Vista area and City of Chico are communities similar to San Luis
Obispo, with a large student based population. Although they do not experience student related
problems during their fall orientation week, they do experience similar problems throughout the
year such as large parties, excessive noise, large student gatherings, assaults and alcohol
violations. During Chico and Santa Barbara's academic school year additional law enforcement
is needed to address the added number of violations committed in the community by college
students.
City of Chico
In 2006, the City of Chico and California State University, Chico established a MOU for a joint
law enforcement operational protocol between the City of Chico Police Department and
California State University, Chico Police Department. Attached to this document is a copy of
the agreement and operational protocol. In summary the MOU and operational protocol
established the following;
• Geographical boundaries for jurisdictional authority and responsibility
• University Police responding as the primary agency for recognized off campus
fraternities and sororities
Packet Pg. 340
• Handling of criminal investigations
• Responding of on -view incidents off campus
■ Providing crime reports and records
• Officer involved shooting
• Dispatch transfer of emergency and non -emergency calls
• Management of civil disorders
• Incident command at major incidents
■ Location of crimes and responsibilities of initiating officer
County of Santa Barbara
In 2010, the County of Santa Barbara and University of California, Santa Barbara established a
MOU governing a joint operation for the Isla Vista Foot Patrol Unit. Attached to this document
is a copy of the cooperative agreement and MOU.
The Isla Vista Foot Patrol is a cooperative agreement between the County of Santa Barbara and
the University of California to provide Community Oriented Policing to the community of Isla
Vista in which officers leave their vehicles to perform a "foot patrol' to become better
established by the community. In summary the MOU and cooperative agreement established the
following:
■ Law Enforcement staffing committed by the Sheriffs Office and University Police
■ Governing Policies
• Areas of responsibility
• Equipment
• Program Expenses
■ Chain of Command
The law enforcement agencies included in these MOU agreements felt the combined efforts of
University Police and local law enforcement were beneficial in addressing off campus violations
related to high student residential population. The greatest benefits being the off campus
presence and involvement of University Police with student related violations of the law and the
potential involvement of Student Judicial Affairs.
RECOMMENDATIONS
• Complete a Council Agenda Report with recommendations to change the Safety
Enhancement Zone Ordinance to include the period of Orientation Week.
■ Continue discussions with University Officials and University Police to further evaluate
the possibility of a MOU agreement between the City and University regarding police
operational protocol off campus.
• Explore additional educational opportunities with the Cal Poly and Cuesta College to
change the student culture related to neighborhood wellness.
15
Packet Pg. 341
15
SAL POLY Attachment A
SAN LUIS OBISP❑ +Itire
: r
nnnl
J/ dl,.�
I x•4(1 L�1C[\60
May 8, 213
OFFICE OF THE PRESIDENT
Mayor Jan Howell Marx and Members of the City Council
City of San Luis Obispo
990 Palm Street
San Luis Obispo, CA 93401-3249
Re: Neighborhood Wellness Initiative
Dear Mayor Marx and Council Members:
In my January 8, 2413, letter to you about the city's major goals for 2013-15 (copy attached), I
underscored Cal Poly's commitment to be an unwavering partner in your efforts to enhance
San Luis Obispo's quality of life.
Now, as you begin to look at specific Neighborhood Wellness initiatives, I thought it might be
helpful to share with you several corresponding efforts that we have under way at Cal Poly.
These initiatives have been undcrtaken with a particular focus on the beginning of the academic
year. Under the leadership of Keith Humphrey, our new Vice President for Student Affairs,
Cal Poly has put into place some changes aimed at ensuring a smooth start of the academic year.
For September 2013, we have adjusted the Week of Welcome schedule to include greater
emphasis on academics and a commitment to being good neighbors and citizens. Additionally,
each year for the next several years, the Week of Welcome will add programming for parents of
new students as well as programming for returning students, again with a goal of helping
students strike an appropriate balance between their studies and their social life and to ensure
that they focus on the primary objective of their time at Cal Poly — successful completion of their
degree.
As has been noted in local news coverage, Cal Poly is already implementing more proactive
procedures to respond to off -campus violations that present a health or safety risk to students.
We are particularly focused on responding to incidents where students have been formally
charged with violations.
In early 2014, we expect to have reconfigured some staff assignments to provide for an off -
campus student life coordinator who will help facilitate neighborhood wellness. This person will
be tasked with helping students contribute positively to their neighborhoods and provide
appropriate responses to off -campus behaviors that are not healthy or safe. The coordinator will
work closely with city staff as well as with student leaders and Cal Poly administrators.
CALIFORNIA POLYTECHNIC STATE UNIVFRSITY SAN LUIS OBISPO, CA 93407-1000
805.755-5000 PHONE PRESIDENTSOFFICEQCALPOLY.BDU 895.755.7139 FAx 81 _ 99
WWW.CALPOLY.EDU
Packet Pg. 342
AnachmenS 4 15
Mayor Jan Howell Marx and Members of the City Council 1 V
Page 2
May 8, 2013
We are currently finalizing plans for expanding university housing over the next six to ten years.
Our plan is to complete an initial expansion of student housing, perhaps as early as Fall 2018,
that would add approximately 1,400 beds to bring our existing stock to approximately 8,300
beds. Our goal is to steadily increase our supply of university housing for students because they
tend to achieve more academic and social success the longer they live in university housing.
I also want to mention again two other efforts. I repeat them because they add an important
dimension to our efforts and reflect the care and concern of our students and parents:
Y The Mustang Wim: This set of principles to guide student decision malting was initially
launched by our student -athletes, then subsequently captured the attention of our ASI
student leaders who brought it forward to the entire campus. I am particularly proud our
student leaders for their initiative on The Mustang Way. I believe it demonstrates their
sincerity and commitment to improving the climate on and off campus for everybody.
For more on The Mustang Way, please go to htt :11 oo. 1 7Wx .
➢ Aware Awake Alive: This educational program, initiated by the parents of the late
Carson Starkey, continues to be very helpful in our efforts to educate students about the
dangers of alcohol abuse. For more, please go to htt :Ilstudentaffairs-
test.caE jy.cdulcontentlawareawakealiveive.
As I noted in my January letter, we all believe that neighborhood wellness is a richer concept
than simply code enforcement and reductions in noise complaints. It is our goal that by working
with you and with Cuesta College, we can address neighborhood wellness in a holistic way that
benefits all residents, including the thousands of residents who are students at Cal Poly and
Cuesta.
Thank you for the opportunity to share Cal Poly's perspective with you, and thank you for your
leadership in addressing these complex, challenging issues.
Sincerely,
�JerArmstrong
President
Attachment
ec: G. Stork
Cal Poly Vice Presidents
B1 - 20
Packet Pg. 343
CU
ESTn Attachment 5
COLLEGE 15
SAN LUIS OBISPO COUNTY COMPAUNITY COLLEGL DISI -RIOT
71h4us444 o(fasccess ltorier
May 9, 2093
Mayor Jan Howell Marx and Members of the City Council
City of San Luis Obispo
990 Palm Street
San Luis Obispo CA 93449-3249
Re: Neighborhood Wellness/Community Civility Effort
I welcome the opportunity to write this letter in support of the Neighborhood Wellness/Community
Civility Effort with the City of San Luis Obispo, Cal Poly, and Cuesta College. Over the past 23
years, Cuesta College administrators and student leaders have participated in and benefited from
the partnership with the City of San Luis Obispo and Cal Poly in the Student Community Liaison
Committee.
Our newly -adopted mission statement supports "preparing students to become engaged citizens in
our increasingly complex communities and world." We bring student attention to their immediate
community of San Luis Obispo through a number of college initiatives:
Cuesta College invites the City of San Luis Obispo to address good neighbor policies and
ordinances during the annual fall Connect@Cuesta orientation event for new students.
Cuesta College contracts with Creative Mediations/5LO solutions to provide our students
with free community mediation services addressing issues ranging from roommate disputes
to landlord and neighbor issues.
In partnership with the San Luis Obispo Police Department, Cuesta College alerts students
of safety enhancement zones throughout the year.
Cuesta is in conversation with SLO Solutions about placing an intern with the college.
.- Flash drives will be distributed to all new students attending new student orientation for the
fall 2013 semester which will include good neighbor policy information.
Flyers are included in campus tour packets that are distributed to prospective students and
their families highlighting good neighbor relationships.
One of the main reasons that San Luis Obispo is such an inviting community in which to live, work,
and learn, is that we continue to place the quality of life as a priority. This is a value that we
continue to instill in our student -citizens as they prepare to enhance the community in which they
choose to make their home.
Sincerely,
_7MV a&
Gilbert H. Stork, Ed.D.
Superintendent/President
SAN Lu15 OB 15 PO Campus P.O. Bax 8106. San Luis Obispo, GA 93403.8106 (8051546-3100
NORTH COUNTY Campus 2800 Buena Vista Drive, Paso Robles, CA 93446 (805)591-6200
Packet Pg. 344
Page intentionally left
blank.
1wx
15
Packet Pg. 345
imieve. kenticoy gmmes
City Clerk
CILY LSF son WIS OBISPO
990 Palm Street
San Luis Obispo, CA 93401
phont.: 1805) 781-7102
cmail: mRrimes@slocitv.orA
From: Sandra Rowley (mgilt2:macsar990yahoo.wml
Sent: Monday, May 20, 2013 11:52 AM
To: Marx, Jan; Ashbaugh, John; Smith, Kathy; Carpenter, Dan
Cc: Lichtig, Katie; Grimes, Maeve
Subject: Item 131, Consideration of Neighborhood Wellness/Community Civil€ty Initiatives
Attached is RQN's letter regarding item B1, Consideration of Neighborhood We I I n e ss/ Co m m u n ity Civil ity
Initiatives.
Packet Pg. 346
RECEIVED
C
:.]
Goodwin, Heather
{ MAY 2 D 2013
SLO CITY C! ERK
From:
Grimes, Maeve
Sent:
Monday, May 20, 2013 1:17 PM
To:
Goodwin, Heather
Subject:
FW: Item 81, Consideration of Neighborhood Weil n ess/Com munity Civility Initiatives
Attachments:
Neighborhood Wellness-Civility.doc
AGENDA
Heather, please distribute
this as Agenda Correspondence for Item 131.
CORRESPONDENCE
Date2L l item# i—�
Thank you,
__
imieve. kenticoy gmmes
City Clerk
CILY LSF son WIS OBISPO
990 Palm Street
San Luis Obispo, CA 93401
phont.: 1805) 781-7102
cmail: mRrimes@slocitv.orA
From: Sandra Rowley (mgilt2:macsar990yahoo.wml
Sent: Monday, May 20, 2013 11:52 AM
To: Marx, Jan; Ashbaugh, John; Smith, Kathy; Carpenter, Dan
Cc: Lichtig, Katie; Grimes, Maeve
Subject: Item 131, Consideration of Neighborhood Wellness/Community Civil€ty Initiatives
Attached is RQN's letter regarding item B1, Consideration of Neighborhood We I I n e ss/ Co m m u n ity Civil ity
Initiatives.
Packet Pg. 346
Residents for Quality Neighborhoods
P.O. Box 12504 - San Lu Is Obispo, G 93406
May 20, 2013
RE: item 131, Consideration of Neighborhood Wellness/Community Civility Initiatives
Dear Mayor Marx and Members of the Council
First of all, the Board and members of Residents for Quality Neighborhoods sincerely thank
SLOPD as the lead department as well as all other City staff who, in conjunction with President
Armstrong and the Cal Poly administration, have made these cooperative efforts possible. We
are cautiously optimistic that such efforts will, in fact, lead to the types of quality neighborhoods
experienced by some of our residents, but only dreamed of by others.
The RQN Board strongly supports the addition of move -in and the beginning two weeks of school
to our Safety Enhancement Zones, thus doubling fines for this time period.
We, also, strongly support the concept of Neighborhood Wei Iness/Community Civility and
applaud Cal Poly's efforts to instill a sense of community and civic mindedness in new and
returning students. Their efforts have the ability to dramatically improve the livability of
neighborhoods and to add to the "downtown experience."
Review of the Neighborhood Wellness/Community Civility proposal and the chart on page 131-8,
show the inclusion of a wide range of City, College and University participants, including
students, as members of the proposed Working Group. However, there are no designated
positions for the City's permanent residents depicted. Residents, along with City staff, Cuesta
and Cal Poly students, are only involved in this process as part of the bimonthly Neighborhood
Services Team - to consult and advise (page #131-8). We propose 2-3 positions be added to the
Working Group for permanent residents and that they represent heavily impacted
neighborhoods such as Alta Vista, Monterey Heights and Laguna.
As an aside, RQN deeply appreciates the decision by the Cal Poly President to designate an off -
campus student life coordinator to help facilitate neighborhood wellness. We hope that Council
members and City staff will provide this individual with the requisite contact information for the
City's residents' groups so that the wealth of information and experience possessed by members
of these groups can be shared.
RQN recommends the following:
1. Support of the proposed addition to the Safety Enhancement Zones Ordinance.
15
Packet Pg. 347
Consideration of Neighborhood Wellness/Community Civility Initiatives Page 2 15
2. Support of the Neighborhood Wellness/Community Civility Initiatives proposal, with the
addition of 2-3 positions for permanent City residents, preferably from the most impacted areas,
i.e., Alta Vista, Monterey Heights and Laguna.
Thank you for your time and attention and for your efforts and concern regarding this issue.
Sincerely,
Sandra Rowley
Chairperson
Packet Pg. 348
Neighborhood Wellness and Community Civility Initiative:
Summary Report from the
City of San Luis Obispo Opinion Survey
Peter 6. Chi, Ph.D.
Department of Statistics
California Polytechnic State University
San Luis Obispo, CA 93407
1 Introduction
On May 21, 2013. the Neighborhood Wellness I Community Civility Effort was launched in order to
foster and improve the relationship between year round residents of San Luis Obispo, and students of
California Polytechnic State University (Cal Poly), and Cuesta College. Specifically, there has been
a growing concern regarding student partying and disruptive behavior across the city of San Luis
Obispo. This has been highlighted by particular incidents of recent years, such as Cal Poly's Week
of Welcome (WOW) in 2032, when an estimated 2000+ students congregated in the residential area
just directly south of campus, causing disruption and safety concerns as roads became impassable
(City of San Luis Obispo, 2013)
In addition to implementing particular strategies aimed at addressing WOW scheduling to at-
tempt to keep students occupied on campus instead of disrupting neighborhoods surrounding cam-
pus, the Neighborhood Wellness I Community Civility Effort implemented an opinion survey across
the city of San Luis Obispo_ This survey was meant to capture feedback from permanent residents
and students, with the aim of identifying strategies to produce outcomes towards the overall goal of
neighborhood wellness.
In this report, data from the survey are analyzed and reported in order to identify any notable
trends. With no specific a priori hypotheses, this exploratory data analysis aims to capture anything
that may be revealed from the data. A particular focus of the analyses, however, will be on identifying
potential sources of conflict between Cal Poly students and non -student residents of San Luis Obispo.
APPEN ❑ix C: Full Survey Results
Page 54
15
Packet Pg. 349
2 Methodology
The City of San Luis Obispo Opinion Survey was distributed with utility bills and across campus at
Cal Poly. A total of 3,807 responses were received, and entered into SurveyMonkey (SurveyMonkey
Inc., 2014). For analyses, the entire dataset was exported from SurveyMankey as a comma -separated
text file and imported into the statistical analysis platform called R (R Development Core Team,
2011).
Questions were written to either gain Identifying information on an individual (such as "With
what ethnicity do you most identify?"), or to gain content regarding haw the individual feels about
a particular topic or situation (such as a Likert -scale response to "I feel as though my neighbors are
respectful of my property."). Far this report, these will be referred to as "identifying questions" and
"content questions," respectively. Figures 1 and 2 below are the actual survey, where the identifying
questions can be seen in Figure 1: Questions 1 through 12, and the content questions are Questions
13 through the end, across both Figures 1 and 2.
Figure 1: Opinion Survey, page 1
APPENDIX C: Full Survey Results
�— e17
Page 55
15
Packet Pg. 350
Neighborhood Wellness
• -—F FI o o•l•• -
-- -- —
and
y
Community Civility
I�� I oil o M
InitiaWe
=41tr
.., .�.
Figure 2: Opinion Survey, page 2
Where appropriate, distributions of variables were compared using a standard statistical proce-
dure known as a xz goodness -of -fit test (Pearson, 1900). As this project was exploratory in nature,
however, few formal statistical tests were actually performed. The majority of trends were simply
shown in a qualitative manner, in graphical or tabular form. Additionally, a regular expression search
was performed for certain free response questions, to isolate any common words that appeared most
frequently.
3 Results
3.1 descriptive Statistics
An overview of our dataset, resulting from 3867 survey responses, is shown in Table 1. As expected,
the vast majority of those between 18-24 years old are Cal Poly students (1591 out of 1672). Also,
approximately 23% of non -students live in two areas that have a substantial student population: the
APPENDIXC: Full Survey Results
Pagc 56
15
Packet Pg. 351
Table 1: Descriptive Statistics for the entire dataset
"Cal Poly area" and the "Foothill/N. Chorrc area." Among these non -student residents of these
two areas, roughly 90% of them are above the age of 38, pointing towards the possibility of conflict
between these residents and Cal Poly students.
To determine the extent to which our study sample may have been biased with respect to the
target population of all San Luis Obispo citizens, a comparison of the distributions of age and eth-
nicity from ❑ur survey was made to that of 2010 Census data [U.S. Gen sus Bureau, 2010y. The
X goodness -of -fit test revealed that our age and ethnicity distributions were Indeed statistically
significantly different from those of the Census data. Specifically, 18-24 year olds were overrep-
resented in our sample (47.9% compared to 39.6% in Census data), and African Americans were
APPENDIX C: Full Survey Results
Page 57
15
Packet Pg. 352
All residents
Non -students
Cal Poly Students
Students
Characteristic
Count
Percent
Count
Percent
Count
Percerrt
_Guests
Count
Percent
Age
18-24 years old
1672
47.9
13
0.8
1591
95.8
60
51.7
25.31 years old
144
4.1
68
4
54
3.3
21
18.1
32.38 years old
117
3.4
101
6
10
0.6
5
4.3
39-45 years old
119
3.4
107
6.3
3
0.2
8
6.9
461 years old
114
3.3
109
6.5
0
0
5
4.3
52.58 years old
264
7.6
256
15.2
1
0.1
6
5.2
59.65 years old
346
9.9
336
19.9
0
0
7
6
66-71 years old
275
7.9
273
16.2
0
0
1
0.9
72-78 years old
205
5.9
196
11.6
0
❑
2
1.7
79.85 years old
148
4.2
144
8.5
0
0
1
0.9
86+ years old
87
2.5
83
4.9
2
0.1
0
0
Ethnicity
African AmericanlBlack
17
0.5
4
❑.2
12
0.7
1
0.9
American IndianlAlaska Native
12
0.3
7
0.4
2
0.1
3
2.6
Asian
167
4.8
35
2.1
128
7.7
3
2.6
Latina
162
4.7
32
1.9
113
6.8
15
13
Native HawaiianlOther Pacific Islander
14
0.4
8
0.5
5
0.3
1
0.9
WhitelCaucasian
2951
85.2
1518
91.1
1329
80.2
85
73.9
Other [please specify]
140
4
62
3.7
69
4.2
7
6.1
Neighborhood
Cal Poly area.
746
21.6
134
8
592
35.7
18
18
Downtown area.
427
12.3
281
16.7
127
7.7
19
19
Foothill/N. Chorro area.
629
18.2
252
15
354
21 A
16
16
JohnsonlSinsheimer area,
372
10.8
305
18.2
52
3.1
11
11
Laguna area.
469
13.6
333
19.6
115
6.9
16
16
On Cal Poly's campus.
376
10.9
0
0
374
22.6
1
1
Tank Farm/Broad area.
441
12.7
373
22.2
43
2.6
19
19
Table 1: Descriptive Statistics for the entire dataset
"Cal Poly area" and the "Foothill/N. Chorrc area." Among these non -student residents of these
two areas, roughly 90% of them are above the age of 38, pointing towards the possibility of conflict
between these residents and Cal Poly students.
To determine the extent to which our study sample may have been biased with respect to the
target population of all San Luis Obispo citizens, a comparison of the distributions of age and eth-
nicity from ❑ur survey was made to that of 2010 Census data [U.S. Gen sus Bureau, 2010y. The
X goodness -of -fit test revealed that our age and ethnicity distributions were Indeed statistically
significantly different from those of the Census data. Specifically, 18-24 year olds were overrep-
resented in our sample (47.9% compared to 39.6% in Census data), and African Americans were
APPENDIX C: Full Survey Results
Page 57
15
Packet Pg. 352
underrepresented in aur sample (0, 5% com pared to 1.2% in Census data). Additionally, Hispanic 0
Latino ethnicIII es were not explicitly recorded in the 2010 Census data, so aur accuracy with this
population is unknown.
3.2 Strong Majority Opinion Exploration
Our first analysis was to examine whether any content questions had a strong majority responding
in any particular way. We scanned through the entire survey responses, with a threshold of 80%
indicating a strong majority. Also, we looked at this within subgroups of the dataset, with subgroups
defined by combinations of the identifying questions.
Among all of the content questions, only two questions surfaced as having strong majority opin-
ions through this exploration. They were (with majority response bolded):
When I return to my house after school or work:
— I can assume that there will be parking relatively close to my house
— I frequently have trouble fending parking relatively close to my house
— I rarely find parking relatively close to my house
- After the garbage companies empty the trashcans, I usually bring in my household's trashcans
off of the street:
— The same evening
— Sometime the next day
— Within the next 2-3 days
— Within the next week
In the entire dataset, 81.1% responded that they can find parking relatively close to their house,
and 80.9% responded that they bring in their trashcans on the same evening. Among subgroups
defined by age, gender, ethnicity and all other identifying questions, plus combinations thereof,
many subgroups identified these same two questionslresponses at a greater than 80% rate. No other
content question surfaced as having at least 80% of responses matching.
APPEN DIXC: Full Survey Results
Pagc 58
15
Packet Pg. 353
3.3 Contrasting Questions Exploration
3.3.1 Trashcans
As observed in the previous section, 80.9% of the study sample reported that they bring their
trashcans in on the same day. While this does not directly point to any possible conflict, we
Can compare this to the responses of the next question: "After the garbage companies empty the
trashcans, my neighbors usually bring in their househoid's trashcans off of the street... " Specifically,
we can examine the distribution of responses among those who stated that they bring in their
trashcans an the same day. Any of these individuals who report that their neighbors do anything
other than bring their trashcans in on the same day will form a group who are potentially upset by
this situation. This is summarized in Figure 3.
Neighbors bring in their trashcans...
(among those who responded that they bring in their trashcans the same evening)
The same Sometime the Within the Within the
evening next day next 2-3 days next week
Response
Figure 3: Distribution of responses about their neighbors, by people who reported bringing in their
own trashcans on the same evening as the garbage companies empty them
Since this is only among those who responded that they themselves bring in their trashcans on
APPENDIX C: Full Survey Results
Page 59
15
Packet Pg. 354
the same evening that the garbage companies empty them, it is plausible that they might expect
the same from their neighbors. Thus, we observe that just over 30% of these individuals might
potentially be upset by this situation.
Additionally, we explored whether this dichotomy was driven by a differing attitude between
students and non -students. That is, when do students bring in their trashcans, and when do non-
students bring in their trashcans? This is summarized in Figure 4.
After the garbage companies empty the trashcans. I usually bring In my trashcans off the street:
sa
r r�
The same Sometime the Within the Within the
evening next day next 2-3 days next week
Response
Figure 4: Student vs. non -student responses regarding when they bring in their own trashcans
As we observe above, Cal Poly students tend to bring their trashcans in at a later time than the
non -student population. In particular, only about 60% of Cal Poly students report that they bring
their trashcans in on the same evening.
Finally, we examined the free responses attached to this question. Among a total of 156 non-
students who left a free response. approximately 35 of them left a comment that voiced frustration
at the situation, sueh as:
- "But some NEVER bring them in!"
- "The adults do. Students not so much."
- "Poly students don't understand trash rules.
APPEN DTX C: Full Survey Results
Page 60
15
Packet Pg. 355
In contrast, approximately 10 of the comments appeared to indicate that this should not be a
concern of the city, e.g.-
"I actually have no idea, I dont care what my neighbors do with their trash cans as
long as they don't block my driveway."
The remaining comments appeared to be either neutral or of undeterminable tone. Also. an exam-
ination of the student comments to this question revealed virtually zero who voiced frustration at
the situation. It is important to note, however, that all of these counts are quite imprecise, as it was
left entirely up to human judgement of a written phrase.
3.3.2 Time that it should be quiet
Questions 17 and 18 asked contrasting questions about what time it should be, and actually is, quiet
on a weeknight. The overall distributions are summarized in Figure 5.
I feel my neighborhood should belis quiet on a week night{Sunday-Thursdayl by approximately:
� snauu be
® ES
E E E E
n n n
i
m �
Figure 5: Side-by-side distributions of when it should be and is quiet on a weeknight.
To determine the proportion who might potentially be upset at the situation surrounding this ques-
tion, we categorized people as "potentially upset" if they responded that it usually is quiet at a later
time than what they stated for when it should be quiet. In the entire dataset, 16.8% responded
that it is quiet at a later time than they feel that it should be, on a weeknight. When separated
APPEN Dix C: Full Survey Results
Page bl
15
Packet Pg. 356
into Cal Poly students and non -students, the percentage potentially upset was 17.0% and 16.4%,
respectively.
Questions 19 a nd 20 were similar to Questions 17 and 18, but posed for the weekend nights. The
overall distributions are summarized in Figure 6.
I feel my neighborhood should belis quiet on a weekend (Friday -Saturday) by approximately:
P
■ should 6e
0
o
Q o
a
0
o -
E E E E
� a a
i
n eo i `o
Figure 6. Side-by-side distributions of when it should be and is quiet on a weekend.
To determine the proportion who might potentially be upset at the situation surrounding this ques-
tion, we categorized people as "potentially upset" if they responded that it usually is quiet at a late
time than what they stated for when it should be quiet. In the entire dataset, 14.8% responded that
it is quiet at a later time than they feel that it should be, on a weekend night. When separated
into Cal Poly students and non -students, the percentages potentially upset were 9.9% and 18.0%,
respectively.
3.3.3 Quality of life at first vs. currently
Questions 26 and 27 asked about the quality of life in San Luis Obispo, when first moved to the town,
and currently. The overall distributions are summarized in Figure 7. Overall, it appears that people
are reporting a declining quality of life after living in San Luis Obispo for some amount of time.
Specifically, 28.8°Ia of all respondants reported that their current quality of life is worse than when
they first moved to San Luis Obispo. When separated into Cal Poly students and non -students, the
percentages reporting a worse quality of life currently were 13.0% and 40.4%, respectively.
APPENDIX C: Full Survey Results
Page fit
15
Packet Pg. 357
m
P
2 c
a
0
c
strongly
Favorable
Quality of Ilve when first moved to ! currently In San Luis Obispo:
_ 1 ■ When 6rsl moved
❑ currently
F,Iwraal9 Naulral Unfavorable Strongly
Unfavorable
Figure 7: Side-by-side distributions of quality of life when first moved to San Luis Obispo vs-
currently -
An examination of the written comments, however, revealed no obvious trend or cause of the
decline. Among non -students, comments ranged from
"crime, drugs, late nite partys, housing authority trash/noise"
R
"Too much nit-picking while real problems go unresolved_"
Although far fewer Cal Poly students reported a decline in quality of life over the time that they
have lived here, there was a modest trend towards comments that expressed disdain for increasing
rules/rest rictions and police presence among #hose who did (16 out of 37 total written comments
from Cal Poly students) -
3.4 Cal Poly and Foothill / N. Chorro area residents
As mentioned in Section 3.1, the Cal Poly and Foothill I N. ChorTo area are two locations in San
Luis Obispo with a high mixing of students and non -students. A summary of responses to the Likert
scale questions, separated by students and non -students in these areas, is shown in Table 2.
APPENDix C: Full Survey Results
Page 63
15
Packet Pg. 358
Table 2: Likert scale questions for residents of the Cal Poly and Foothill I N. Chorro area residents, separated by
Cal Poly students and non -students.
I would recommend living In my neighborhood to a friend.
Strongly
Strongly
Cal Poly Students
Agree
Agree
Neutral
Disagree
Disagree
I feel as though my neighbors are respectful of my property.
0.32
0.33
0.14
0.10
0.11
Cal Poly Students
0.21
0.46
0.18
0.11
0.05
Non -students
0.29
0.41
0.14
0.11
0.05
I would like to see more unsolicited police presence (not responding to a call) in my neighborhood.
0.37
0.31
0.16
0.08
0.07
Cal Poly Students
0.03
0.11
0.27
0.25
0.33
Non -students
0.20
0.29
0.36
0.11
0.05
1 believe the relationship between col lege age students and permanent residents is Important.
0.31
0.05
0.06
0.05
1 believe property owners can be proactive with their tenants about not being disruptive in residential neighborhoods.
Cal Poly Students
0.34
0.53
0.10
0.02
0.01
Non -students
0.54
0.39
0.05
0.01
0.01
I believe college age students provide value to the San Luis Obispo community.
0.02
0.01
I believe city leaders have enacted ordinances and programs to improve neighborhood civility.
Cal Poly Students
0.51
0.39
0.07
0.02
0.01
Non -students
0.25
0.51
0.18
0.04
0.02
1 believe permanent residents provide value to the San Luis Obispo community-
ommunityCal
0.10
0.03
1 believe Cat Poly and Cuesta have enacted policies and regulations for standards of conduct for
their students to improve neighbortwod
civility.
CalPoly Students
0.39
0.49
0.10
0.02
0.01
Non -students
0.71
0.26
0.01
0.01
0.01
I believe a meaningful relationship between the college age students and permanent residents should be a priority
of the
local govemment.
Cal Poly Students
0.19
0.40
0.26
0.11
0.05
Non -students
0.42
0.40
0.13
0.02
0.02
1 reel as it I am welcome to participate in discussions about improving community relationships.
Cal Poly Students
0.07
0.28
0.33
0.22
0.10
Non -students
0.14
0.51
0.26
0.07
0.02
1 feel as'd I should be included in discussions about improving communlly relationships.
Cal Poly Students
0.20
0.46
0.29
0.05
0.00
Non -students
0.17
0.51
0.29
0.02
0.01
I believe college age students provide an important role in facilitating economic growth within the San Luis
Obispo community.
Cal Poly Students
0.60
9.33
0.05
0.01
0.00
Non -students
0.29
0.44
0.19
0.06
0.02
I would recommend living In my neighborhood to a friend.
Cal Poly Students
0.39
0.45
0.11
0.03
0.02
Non -students
0.32
0.33
0.14
0.10
0.11
I support a rental inspection program for commercial and residential rental housing.
Cal Poly Students
0.20
0.32
0.27
0.14
0.08
Non -students
0.37
0.31
0.16
0.08
0.07
1 believe properly owners of rental properties are responsible for ensuring tenants are not disruptive to neighbors.
Cal Poly Students
0.09
0.27
0.24
0.26
0.14
Non -students
0.53
0.31
0.05
0.06
0.05
1 believe property owners can be proactive with their tenants about not being disruptive in residential neighborhoods.
Cal Poly Students
0.11
0.50
0.25
0.09
0.06
Non -students
0.55
0.37
0.06
0.02
0.01
I believe city leaders have enacted ordinances and programs to improve neighborhood civility.
Cal Poly Students
0.05
0.30
0.38
0.13
0.14
Non -students
0.10
0.45
0.32
0.10
0.03
1 believe Cat Poly and Cuesta have enacted policies and regulations for standards of conduct for
their students to improve neighbortwod
civility.
Cal Poly Students
0.06
0.35
0.38
0.13
0.08
Nonstudents
0.04
0.28
0.41
0.20
0.09
III
15
Packet Pg. 359
Notably, the distribution of responses for Cal Poly students vs. Nan -students differed at a
statistically significant level for all of the questions in the table above, except for the question
"I feel as if l should be included in discussions about improving community relation-
ships."
That is, every other Likert scale question in the above table points to a dichotomy of attitudes when
comparing students vs. non -students who live in the Cal Poly and Foothill / N. Chorro areas.
One specific contrast of interest is the differing of attitudes about who should be responsible
for whether tenants are disruptive to their neighbors or not. Among non -students, roughly 80-
90% believe (either "Strongly Agree" or "Agree") that property owners should be responsible for
their tenants regarding their disruptiveness to neighbors, whereas only about 30% of students feel
similarly. On the other hand, when asked if property owners can be proactive about the same issue,
approximately 60% of students responded with either "Strongly Agree" or "Agree," pointing to at
least some degree of openness to communication with their landlords regarding noise issues.
Ad d itio nai ly, the trashcan and quiet time issues from Sections 3.3.1 and 3.3.2 are at an increased
level in the Cal Poly and Foothill / N. Chorro areas. Using the same "potentially upset" definition
as in the previous sections, approximately 37.0% of non -students living in these areas fall into this
categorization. By comparison, in Section 3.3.1 we saw that approximately 30% of all citizens (that
is, all students and non -students) fell into this categorization; in fact, this percentage is the same
for non -students across all neighborhoods, indicating an increase in the proportion in this category
for the Cal Poly and Foothill / N_ Chorro areas. Regarding the time that it should be quiet on a
weekday night, approximately 28.0% of non -students are categorized as potentially upset, and 31.2%
are potentially upset for the weekend nights (compared to 17.0% and 18.0% as stated in Section
3.3.2).
3.5 Issues and Suggestions: written comments
Question 46 asked:
"If you could fix one issue in San Luis Obispo, what would it beg"
APPENDIX C: Full Survey Results
Page 65
15
Packet Pg. 360
Using a regular expression search, Table 3 shows the most common words found in the responses,
separated by students and non -students.
non -students
word count
downtown 116
homeless 90
traffic 87
rental 72
Poly 58
street 42
noise 41
bars 40
residents 39
cars 35
Cal Poly students
word count
S tudents 142
college 91
residents 53
noise 52
campus 47
parking 46
housing 46
police 42
permanent 41
Poly 39
Table 3: Most common words found in written responses to the question, "If you could fix one issue
in San Luis Obispo, what would it be?"
All short words such as prepositions, conjunctions, and other low -content words (such as "more")
were removed from the list. Some words that do appear on the list may not be that revealing, such
as the usage of "students" or "college" by Cal Poly students in their comments. On the other hand,
an examination of the non -student comments containing the word "downtown" showed comments
that mainly focused on homelessness (overlapping with #2) and disruptive behavior associated with
the bars (overlapping with #8).
Question 47 asked:
"What suggestions do you have to improve the relations between the college-age
students and permanent residents?"
Again using a regular expression search. Table 4 shows the most common words found in the
responses to this question, separated by students and non -students.
APPENDIX C: Full Survey Rcsults
Page 66
15
Packet Pg. 361
non -students Cal Poly students
word
count
word
count
students
335
students
192
neighbors
103
residents
153
residents
93
college
137
Poly
80
permanent
111
college
80
community
71
campus
75
campus
55
respect
70
neighbors
45
community
60
noise
36
landlords
45
people
35
behavior
44
think
35
Table 4: Most common words found in written responses to the question, "What suggestions do you
have to improve the relationship between the college-age students and permanent residents?"
Again, not all words are extremely revealing. Of note, however, is the fact that the words "rule(s),",
.regulation(S)r" and "fine(s)" do not appear on either list, suggesting that neither students nor
non -students tend to believe that an increase in city ordinances is the answer. In contrast, we see
words such as "respect," "community" and "neighbors;' suggesting that ultimately, students and
non -students would like to co -exist in a harmonious manner. A specific response to this question
that exemplifies this sentiment is one from a non -student living in the Foothill I N. Chorro area
that states:
"Have a beer with them - as long as they are of legal drinking age. Otherwise, you
might have to buy them a fountain drink."
4 Discussion and Conclusions
In this report, we summarize the results from the City of San Luis Obispo Opinion Survey. Certain
trends were explored, with a focus on potential sources of conflict between Cal Poly students and non-
student residents of San Luis Obispo. It is important to note that, since this analysis was exploratory
in nature, all of the findings must be treated as suggestive, rather than as strong evidence in favor
or in opposition of any notion.
Additionally, there is a slight concern for bias in the dataset, as noted in Section 3.1. The
distributions of age and ethnicity in our survey dataset were statistically significantly different from
APPENDIX C: Full Survcy Acsuits
Page 67
15
Packet Pg. 362
that of the Census data. However, the differences were not drastic; although this may indeed be a
concern, it is relatively minor.
Among all potential sources of conflict in San Luis Obispo, the one with the largest indication
is the time that neighbors bring their trashcans in, with approximately 30% of all residents being
potentially upset. Noise at night does not appear to be as much of an issue. except specifically in
the Cal Poly and Foothill / N. Chorro areas, where non -students are potentially upset at a rate of
approximately 30% on both weeknights and weekends.
The survey also revealed a vast dichotomy of attitudes between non -students and Cal Poly
students. This is exposed in the responses to the Likert Scale questions in Table 2, and also with
regard to when each group tends to bring their trashcans in. It does not appear likely that this
systematic difference in attitude could be corrected by specific fines and ordinances. Rather, any
strategy to remedy this must be aimed at addressing this broadly, both among students who plan
to live off -campus, and far non -students who live in heavily student -populated areas.
Future work could examine the question of whether any implemented strategies are working. In
particular, certain increases in fines have indeed been in place since May 2030, aimed specifically at
Halloween and St. Patrick's Day (City of San Luis Obispo, 2013). From a statistical standpoint,
the data up to this point do not suggest that the increase in fines have been an effective deterrent
of citable offenses. It is of course possible that, with more data, the evidence could arise, and this
question could possibly be addressed properly at that time.
However, as mentioned above, this report does not support the notion that specific increases
in fines will achieve outcomes consistent with neighborhood wellness. As student and non -student
attitudes and expectations about residential life in San Luis Obispo are so dichotomous at this time,
this must be addressed systematically, rather than by attempting to deter specific behaviors.
APPENDIX C: Full Survey Results
Page 68
15
Packet Pg. 363
References
City of San Luis Obispo. Council agenda report, 2013-
K. Pearson. On the criterion that a given system of deviations from the probable in the case of
a correlated system of variables is such that it can be reasonably supposed to have arisen from
random sampling. Philosophical Magazine Series, 50:157-175, 1900.
R Development Core Team. R: A Language and Environment for Statistical Computing= R Foun-
dation for Statistical Computing, Vienna, Austria, 2011. ISBN 3-900051-07-0.
SurveyMonkey Inc. Surveymonkey. http:Nwww.surveymonkey.com, 2014.
U.S. Census bureau. Census 2010, 2010.
APPEN DIX C: Fu 11 SUrvey Resu Its
Page 69
15
Packet Pg. 364
APPENDIX D: Matrix of all action items
Objective One:
Aciions
Desired
Schedule regular neighborhood
Allow neighbors to
Leads & Partners
Cal Poly
Implementation
Ongoing, began
tours with city council, mayor,
point out
Summer of2014
neighbors, Cal Poly and Cuesta
neighborhood
leaders, etc.
issues
Investigate establishing S.N.A.P.
Increase the
City of San Luis
Fall 2015
Ride -Along program and
amount of support
Obispo
promote current Police Ride
to assist with
Along program
complaints and
allow officers to do
other police work
Explore the option of creating a
Decrease number
City of San Luis
Spring 2016
noise ordinance in public spaces
of noise complaints
Obispo
on streets and sidewalks for
gatherings of more than 50
people by issuing citations or
other alternative options
Consider expanding tools to
Hold repeat noise
City of San Luis
Spring 2016
enforce ordinances for nuisance
violators
Obispo
properties including, but not
accountable
limited to, "tagging" properties
that meet a definition of a public
nuisance or unruly gathcrings in
terms of both property -
maintenance concerns and
behavior issues
Evaluate policies so that new
Decrease properties
City of San Luis
Fall 2016
developinent or redevelopment
that allow for high
Obispo
does not unduly impact
occupancy
neighborhoods.
Appendix D: Matrix of all action items
Page 70
15
Packet Pg. 365
Objective Two:
Appendix D: Matrix of all action items
Page• 71
15
Packet Pg. 366
Desired Outcomes
ImplQn1clitation
Lead,,; & Partners
Timeline for
Implementation
Evaluate best practices and
Reduce noise
Cal Poly and
Fall 20I5
implement strategies to reduce
disruptions
Cuesta College
the number of disruptions from
(programmatic)
parties and noise in
City of San Luis
neighborhoods (as referenced in
Obispo
Objective Three)
(enforcement)
Develop and implement a rental
insure that rental units
City of San Luis
Fall 2016
housing inspection program
comply with required
Obispo
minimum health and
safety standards
Implement a range of strategies
Improve student and
Cal Poly Associated
Spring 2016
to change the relationship and
community
Student, Inc. (ASI)
cu I tu re b etw een stud entsand
relationships
and Associate
non -students in neighborhoods
Students for Cuesta
(no specific recommendations
College (ASCC)
discerned from the survey
resu Its)
Explore and implement
Address and decrease
City of San Luis
Ongoing per
strategies to address the
safety-related issues
Obispo
LUCE strategies
concentration of bars in the
downtown area and related
safety issues. Consider using
strategies identified in the Land
Use and Circulation Element
u p date to achieve this objective
Implement educational programs
Increase the number
City of San Luis
Ongoing
to increase the number of
of student -age
Obispo
student -aged residents who
residents to comply
bring in their trashcans on the
with the 24-hour
same day the trash is picked up
ordinance
Continue to implement strategies
A reduction in the
City of San Luis
Ongoing
to address homelessness in San
impacts of
Obispo
Luis Obispo (particularly in the
homelessness on the
downtown area)
community
Implement strategies to reduce
Reduce tratfic-related
City of San Luis
Ongoing
traffic issues in neighborhoods.
issues in
Obispo
Consider using strategies
neighborhoods
identified in the Land Use and
Circulation Element update to
achieve this objective
Appendix D: Matrix of all action items
Page• 71
15
Packet Pg. 366
Objective Three:
Ict iuns Desired 011tcomes imnlementatic
Create and implement a
Set expectations and
Cal Poly Summer 2015
transition to Off -Campus
responsibilities for
Living Education Program, to
students living in
be shared with Cuesta
neighborhoods in the
College's Student Life Office
City of San Luis Obispo
Work with the city to generate
Establish positive
Cal Poly ASI, Spring 2016
a neighborhood map of
interaction with City
ASCC, City of San
housing rental properties and
Luis Obispo
provide outreach to student
renters by funding welcome
bags for neighbors to
distribute to establish positive
interactions
Create a RenterfRental
Rental properties that
Cal Poly, City of San Spring 2016
Housing Inspection Program
meet minimum health
Luis Obispo
and safety standards
Develop outreach and
Raise awareness of the
Cal Poly Spring 2016
marketing efforts toward
impacts of noise on
students
neighborhood
Implement a Party
Fewer noise citations
City of San Luis Spring 2016
Registration Program.
Obispo
Develop a program to
incentivize party registration
that provides the opportunity
for the San Luis Obispo Police
Department to contact the
party registrant and offer a 20 -
minute warning before
dispatching S.N.A.P. or a
police officer
Initiate Dialog Dinners or
Create positive
Cal Poly ASI, ASCC Ongoing
Block Parties for students and
interactions between
residents to talk about what
students and year -
they like most about their
round residents
neighborhoods
Promote the principles of the
Enhance a positive
Cal Poly ASI Ongoing
The Mustang Way in
culture of peer-to-peer
neighborhoods
accountability in
neighborhoods
Appendix D: Matrix of all action items Page 72
15
Packet Pg. 367
15
Continue to engage and
improve collaboration
SCLC Ongoing
communicate collaboratively
and understanding
Implementation Timeline for
among students, non -students
among students, non -
Leads & Partners Implementation
Cal Poly, City of Fall 2015
and city groups
students and city
San Luis Obispo
agreement between the city and
groups
Utilize various on -campus
Educate students about
Cal Poly & Cuesta Fall 2015
departments and offices that
university policies and
College
support living off -campus to
ordinances. strengthen
support students, non-
neighborhood relations
City of San Luis Fall 2015
students and permanent
by facilitating dialogs
Obispo
residents living in
program goals
nei hborhoods.
Develop proactive
Positive engagement
City of San Luis Ongoing
engagement of law and code
with law enforcement
Obispo
enforcement with visits to
and decrease repeat
with each annual
properties of concern; "Knock
offending properties
report
and Talk".
Page 73
Implement a Joint Letter
Police contact with
Cal Poly Fall 2015
Program.
students in off -campus
housing generates
letter signed by
university, police and
city that outlines
expectations sent to
resident and landlord
Objective Four:
Outcomes
Implementation Timeline for
City and Cal Poly officials to craft
Allows for
Leads & Partners Implementation
Cal Poly, City of Fall 2015
a Memorandum ofUnderstanding
coordination of
San Luis Obispo
agreement between the city and
resources to quickly
university regarding police
respond to
operational protocol within a one-
community concerns
mile radius
Partner Cal Poly and Cuesta police
To coordinate
City of San Luis Fall 2015
officers with San Luis Obispo
resources and obtain
Obispo
Neighborhood Officers to
program goals
coordinate resources and achieve
program goals
City should explore additional
Change student
SCLC Fall 2016, and
proactive educational
culture related to
with each annual
op portunities with Cal Poly and
neighborhood
report
Appendix D: Matrix of all action items
Page 73
Packet Pg. 368
Cuesta College to change the
wellness
student culture related to
neighborhood wellness
Implement a keg registration
A reduction in
City of San Luis Fall 2016
program
underage alcohol use
Obispo
and an accountability
mechanism for
persons who serve
minors
Conduct an internal assessment of
Meet the needs of the
City of San Luis Spring 2016
the San Luis Obispo Police
community as
Obispo
Department staffing to prepare for
population grows
growth within the city and on the
Cal Poly campus to ensure staffing
needs match the population
Conduct an internal assessment of
Meet the needs of Cal
Cal Poly Spring 2016
the University Police Department
Poly as student
staffing to meet the growth on the
population grows
Cal Poly campus
Explore the possibility of Cal Poly
To be able to patrol in
Addressed via
Police being able to issue City
neighborhoods
MOU identified
Municipal Administrative
adjacent to Cal Poly
above
Citations
campus
Location of a university police
Coordinate law
Cal Poly Fall 2018
substation within the new
enforcement outreach
residence hall project to coordinate
and problem solving
law enforcement problem -solving
efforts
efforts
Objective Five:
Create an annual
communications plan
containing neighborhood
wellness messages and a
process for
communicating the
information effectively to
maximize resources
Effectively inform the City of San Luis Winter 2015
community on matters of Obispo
neighborhood wellness
Appendix D: Matrix of all action items
Page 74
15
Packet Pg. 369
O blective Six:
Appendix D: Matrix of all action items
Page 75
15
Packet Pg. 370
Desired Outcome.N
Tniplementation
Leads, & Partners
SCLC
Ti me] ine for
ImplLnnentation
Fall 2015, ongoing
Re -invest in the Student-
Become the coordinating
Community Liaison
body responsible For
Committee
monitoring the
recommendations, once
adopted by the city council,
Cal Poly and Cuesta
College
The Student -Community
Recommend the
SCLC
Ongoing
Liaison Committee should
appropriate changes, and
assess the effectiveness of
produce an annual report
each recommendation
on the state of
once they have been
neighborhood wellness in
implemented
the City of San Luis Obispo
Shift SCLC memberships
SCLC memberships should
SCLC
Spring 2016
be reevaluated to directly
involve those individuals
(by their position) mast
directly involved in
neighborhood wellness
Host an annual town hall
Present their report to the
SCLC
Spring 2016,
meeting
community, receive
ongoing
feedback and suggestions
from the broader San Luis
Obispo community
Appendix D: Matrix of all action items
Page 75
15
Packet Pg. 370
APPENDIX E: Post March 7 Recommendations
Neighborhood Wellness/Community Civility Working Group
Ideas to Investigate arranged by Objective
'NOTE: These ideas were generated by the City of San Luis Obispo (e.g. public comment at March 17. 2015 City
Council Meeting) and Cal Poly staFfthrough a number of Forums after the March 7, 2415 roofcollapse on Hathway
Street. These ideas were nat discussed by the Neighborhood WellnesslCommunity Civility Effort working group and
their inclusion in this report should not be causidcred an endorsernent by the working group.
Objective l: Define short-term actions that could be implemented to enhance quality of life for
all residents particularly associated in the timeframe around the opening of the Cal Poly and
Cuesta College cam uses at the beginning of the school year.
1
Develop smoother lines of coin munication between the city, Cal Poly and Cuesta both
proactively and reactively.
2
Students need to be informed of the consequences of their actions off campus and
perhaps have responses strengthened to moderate behavior.
3
Quicker administrative response is needed to violations ❑f behavior off campus by the
city, Cal Poly and Cuesta.
Objective 2: Define Stakeholders' Needs and Success
4
Create a tip line where anyone (students, neighbors, etc.) can report potential problems
before they have negative impact on the community.
Objective 3: Identify University/Ci ty Best Practices
5
Advance the effort to house Greek organizations on the Cal Poly campus.
6
Create a student ambassador program that has two components. The first component
should be to promote positive relations in the community. The second component
should be an anonymous social event attendee to report unsafe behavior to the
appropriate authority.
7
Improve response time by SLOPD and UPD to reports of noise off campus.
8
Bring alternative social/entertainment opportunities on campus to reduce the reliance on
off campus events for socialization.
y
Reach out to universities who consistently host regulated tailgate parties, with monitored
alcohol distribution. Learn what works well for them and bring their best practices to
Cal Poly tailgates.
10
Increase the methods to hold landlords accountable for the negative behavior of their
tenants including court appearances by the landlord or denial of business license.
11
Suggest that landlords add clause in rental agreements that prevents any activity on roof.
Appendix E: Post March 7 Recommendations
Page 76
15
Packet Pg. 371
Neighborhood Wellness/Community Civility Working Group
Ideas to Investigate arranged by Objective
"NOTE: These ideas were generated by the City of San Luis Obispo (e.& public comment at March 17, 2015 City
Council Mecting) and Cal Poly stafftlir ough a number of forums after the March 7, 2015 roof collapse on Hathway
Street. These ideas were not discussed by the Neighborhood Wel lnesslCommunity Civility Effort working group and
their inclusion in this report should not be considered an endorsement by the working group.
12
Aggressively advance the Rental Inspection ordinance to identify unsafe and unhealthy
properties.
13
Evaluate "Neighborhood Specialists" like in Davis (Maybe adjust hoursldays of existing
Neighborhood Specialists.
14
Continue to develop strategies that promote more diverse neighborhoods, including
more owner -occupied and long-term rentals (ie workers and family rentals, not short
term academic year rentals)
15
SLOPi7 and UPD should collaborate on methods to deter large crowds from migrating
from area to area.
lb
Implement programs that create peer to peer pressure, that help students awn their
actions and accept responsibility for behavior that does not promote neighborhood
wellness.
Objective 4: Review Enforcement Best Practices
17
Consider the size and scope of party to help deterinine what safety and hazard city
ordinances can be created/enforced'? Perhaps double or triple fines during peak hours or
holidays where large partieslevents are expected.
IS
Limit the number of student rental properties to one per street.
19
Create and enforce a 10:00 pm noise curfew with escalating noise fines by the hour.
20
More visible UPI] presence on campus and in the residential neighborhoods immediately
surrounding campus (an MOU is currently being finalized to allow UPD to issue
municipal citations off campus).
21
Issue a citation to the leadership figure of the organization responsible for hosting an out -
of -control party. Consider exploring ways to hold the national organization responsible
as well.
22
Consider installing more security cameras to effectively monitor activity.
23
Create a staff position to investigate potential dangerous student activity before events
take place.
24
Enforce limits on the size of parties at residential addresses.
25
Create a culture change regarding informants. Students offer information to a point, but
stop divulging information for fear of implicating themselves. Re -work current policy to
ensure informants will not be reprimanded to encourage future sharing.
26
Citations should be issued to those students who participated in negative events.
27
City approval should be required for individuals or organizations hosting a party over a
Appendix E: Post March 7 Recommendations
Page 77
15
Packet Pg. 372
Neighborhood Wellness/Community Civility Working Group
Ideas to Investigate arranged by Objective
"NOTE: These ideas were generated by the City of San Luis Obispo (e.& public comment at March 17, 2015 City
Council Mecting) and Cal Poly staITtlir ough a number of forums after the March 7, 2015 roof collapse on Hathway
Street. These ideas were not discussed by the Neighborhood Wel lnesslCommunity Civility Effort working group and
their inclusion in this report should not be considered an endorsement by the working group.
certain numberofpcop le.
28
Red tag ordinance for houses that have unruly gatherings/noise citations should be
implemented and last longer than the academic year,
29
Find a way to hold property managers or management companies accountable for the
negative behavior at properties they manage.
30
Serious academic consequences up to suspension and expulsion should be on the table
for Students who engage in activities that do not promote neighborhood wellness.
31
Immediately suspend or permanently ban fraternities who allow in any way illegal
activities to happen via their instigation: rapes, underage drinking, hazing deaths, racist
displays, unruly gatherings. Second chances seem to mean "go ahead" to this crowd.
32
Parental notification should be explored for off cam pcis behavior.
33
Higher fines, double fines, longer fines, fines able to be raised at certain time of day.
Objective 5: Engage Stakeholders: Review Current Educational And Information Efforts
34
Require students to complete an alcohollsafety education program before being allowed
rush for a Greek organization (we should also consider limiting Greek organization
recruitment to the first quarter of attendance).
35
Monitor Yik Yak and other social mediums used by our student population as a resource
to inform us of potential dangerous situations.
36
SLOPD should consider utilizing social media scanning software to be more aware of
act iv ities p lanned off campus.
37
The city should inform the landlord every time the police are called to a rental property,
even if no violation is found.
38
Enhance education on the dangers of large crowds: students need to learn this is as bad
as drinking too much, nonconsensual sex and other immature or inappropriate or illegal
behaviors.
39
Evaluate systems & structures in dorms to prevent mass exodus to mega social gathering
and complement protocols to inform authorities (student affairs UPD SLOPD) of
eminent threat ofunruly gathering (mega social gathering).
40
Targeted patrolling by city and university police. Wider area for UPD patrols.
Objective 6: Prepare for Sustained Engagement to Achieve Desired Vision and Goal
41 None.
Appendix E: Post March 7 Recommendations
Page 78
15
Packet Pg. 373
MAINTAINING BALANCED NEIGHBORHOODS
A Research Paper presented to the San Luis Obispo Civility Working Group on
Different Approaches to Students Living in Established Residential Areas
July 18, 2014
APPENDIX F: Maintaining Balanced Neighborhoods Page 79
15
Packet Pg. 374
APPENDIX F. Maintaining Balanced Neighborhoods Page 80
15
Packet Pg. 375
CITY OF SAll. LUIS OBISPO
The City of San Luis Obispo Neighborhood Wellness/Community Civility Effort is a working
group comprised of City residents and representatives of Cal Poly State University (Cal Poly),
Guesta College and the City of San Luis Obispo (City). The goal of the working group is to
enhance the quality of life for all residents, with particular emphasis on building positive
relations between residential and student -aged neighbors through a cultural shift in social
behavior. This goal is to be reached by identifying the needs of those involved and the short-
term actions, long-term best practices and engagement efforts required by the City and schools
to successfully meet those needs.
Neighborhood WellnessfCommunity Civility Effort
Cal Poly Clty Council cueMa College
PresidentPresidank
W� K GN
.....
Recommend'
.. ),--public Input --7 ............................ a -
Cal Poly -City- Cuema Worming Gmup
WR"
a A
- - - - - - - - - - - - - - - - - -
Public
NGdglhbofMod Smit Team
�jci Wj 111 C.W111 c y
APPENDIX F: Maintaining Balanced Neighborhoods Page 81
15
Packet Pg. 375
CITYOFS.fill LUIS OBISPO
FROM: Katie Lichtig, City Manager, City of San Luis Obispo
Prepared By: James David, Principal Analyst
Lisa LelterielIo,AdminiStration Intern
SUBJECT: MAINTAINING BALANCED NEIGHBORHOODS
PURPOSE
Review current local town -gown neighborhood issues and provide alternative practices in other
communities that face similar student housing challenges in residential areas.
DISCUSSION
Situation
The City of San Luis Obispo (City) is in close proximity to two colleges; Cuesta College and Cal
Poly. Cuesta College is a commuter school without campus housing, and Cal Poly does not have
sufficient on -campus dousing for all enrolled students (there are plans to create more housing
opportunities on -campus in the next five years). Furthermore, college students often prefer to
live off -campus in their junior and senior years. These factors mean students seek housing in
the City limits, and the most predominant housing type in the City is low-density single-family
housing in established neighborhoods.
A number of issues have been reported over the years related to students living in low-density
residential neighborhoods:
1. Students tend to live in certain areas close to campus, which affects neighborhood
diversity. High concentrations of student renters living in neighborhoods compounds
and intensifies issues like partying, noise and parking. Renter -occupancy estimates for
census tracts immediately adjacent to Cal Poly range from 59 to 95 percent renters:
CHARACTERISTIC
CENSUS
TRACT 109.01
CENSUS
TRACT 109.02
CENSUS
TRACT 112
TOTAL
(ALL 3 TRACTS)
CITYWIDE
Total Housing Units
1,032
11561
31033
62%
5,626
46%
20.553
54%
Single -Family Residences 10% 40%
Units Built 1950 to 1979 1
Owner -occupied Units
53%
5%1
64%
13%
62%
41%
61%
26%1
48%
38%
Renter -occupied Units
95%1
87%
59%
74%1
45
'Estimates do not include on -campus housing units, which are classified as "group quarters" by the U.S. Census.
Source: 2008-12 American Community Sunrey, 2010 U_ S_ Census
APPENDIX F: Maintaining Balanced Neighborhoods Page 82
15
Packet Pg. 377
CITY OF SHU LUIS OBISPO
Reference Mao of Census Tracts near CaIPot
V
. . . . .
j Cam San
:Lsiisi i4p6
109.01
112
' A
111.0 v
110
113 ---
2. Rental costs are high, which drives more students (smaller incomes) to live together in
one single family home. Most single-family homes are not designed for four to five
adults, especially in terms of bathroom facilities and parking.
3. The City's code enforcement data shows a correlation between high rental areas and
reported violations of municipal codes. Some repeated reported violations include:
a. Noise, public drunkenness, vandalism and crime
b. Property maintenance issues
c. Parking
4. Local housing costs are inflated because four to five students can and will pay more for
rental housing than the majority of the local workforce, especially those workers in
industries with lower wages. This causes many workers to commute, which affects
infrastructure (roads), environment (emissions) and society (less owner-
occupancy/pride of ownership).
These issues are common in many town -gown communities when large student populations
move in to residential neighborhoods; sometimes referred to as "stud entification".
studentification is a term coined by Dr- Darren Smith (2002) and is defined as the social and
environmental changes caused by a very large number of students living In particular areas of a
APPENDIXF: Maintaining Balanced Neighborhoods Page 83
15
Packet Pg. 378
CI'iY OF S.Hn LUIS OBISPO
town or city. It is not necessarily students living in the community, but instead the substitution
of a local community by a student community. 1
The City desires to avoid "studentification" in its low-density residential neighborhoods. The
following sections identify ideas for potential solutions -including best management practices
from nationwide research -to be considered by the Civility Working Group.
Potential Solutions
Two main focus areas should be (1 ) increasing neighborhood diversity and (2) enhancing
affordable housing options.
1. Increasing Neighborhood Diversity
Diversifying neighborhoods means creating a healthy balance of renters and owner -occupants,
as well as a mix of resident types (families, students, couples, singles, etc.). Within the context
of student housing, limiting concentration of student rentals increases neighborhood diversity.
A. Consider a Neighborhood Stabilization Program (NSP). The U.S. Department of Housing
and Urban Development, and many other communities facing foreclosure and
abandonment issues, instituted an NSP to help troubled neighborhoods rebound. 2 Using
a revolving NSP fund, abandoned and foreclosed homes were purchased and then
resold at a discounted price to homebuyers in need of assistance. The same philosophy
could be implemented in residential neighborhoods to create more opportunities for
owner -occupied housing units. Potential NSP elements may include:
a. Establish a revolving fund to be used exclusively to purchase single-family homes
within targeted neighborhoods [such as Alta Vista and Monterey Heights] as they
become available on the open market.
b. Resell all homes purchased with the revolving fund within a reasonable time to
likaly owner -occupants; university staff, faculty or other workforce buyers.
c. Evaluate legally permissible mechanisms to perpetuate owner -occupancy, such
as a homeowners association (HOA), that are consistent with fair housing
provisions of State and Federal laws. Developing a HOA for NSP homes is
preferable because the HOA can impose conditions, covenants and agreements
that require owner -occupancy of the primary residence for a minimum length of
time.
d. Proceeds from ail home sales would go to replenish the revolving fund.
e. Maintain 'right of first refusal" granting the NSP the right to re -purchase the
home when it is offered for sale.
f. The NSP could be established on a limited -term basis, or terminated when
owner -occupancy rates for single-family units within targeted neighborhoods
reach a certain level that could be seen as self-sustaining.
'Town and Gown Glossary. hdp:!lw� _towngownwodd. comltowngownglossary.html
e hho:lloortalhud.QovlhudoortailHUD9wc=lnroQram ofceslcomm olannlnWmmmunilvdevelonmenVnroQramslneiahbortioods29.
APPENDIX F: Maintaining Balanced Neighborhoods Page 84
15
Packet Pg. 379
CITYOFS.flnLUIS OBISPO
This alternative has complicated legal issues surrounding real property rights, equal
protection, and privacy that will require more research if the Civility Working Group
supports further development of a NSP.
Look for opportunities to create faculty and staff housing in student areas. The College
of San Mateo, California, has an award winning 44 -unit rental housing development for
faculty and staff (College Vista), which offers a first-class living environment with rents
at half the market average.i A local example is the fig -unit Bella Montana workforce
housing project located in a neighborhood that is impacted with student rentals
immediately adjacent to Cal Poly campus. The ground sublease has a ranking priority
hierarchy that encourages purchase by Cal Poly faculty and staff, with a back-up market
priority for public education, public agency, other CSU employees, and the general
public. In all, there are 24 priority rankings in the sublease with newly recruited Cal Poly
faculty receiving the highest priority and the general public receiving the lowest. Bella
Montana is different from most condominiums in that the structures are owned by the
buyers, while Cal Poly remains the owner of the ground upon which the structure sits
and has greater control over the conditions of sale of the condos.
Evaluate strengthening occupancy restrictions to avoid single-family residential
overcrowding. The City of Fort Collins, home to Colorado State University, restricts
occupancy in all residential dwelling units (single-family, duplex, and multifamily) to one
family and not more than one additional person; or two adults and their dependents,
and not more than one additional person, or up to four unrelated persons in a dwelling
unit located in an apartment complex containing units which were approved to house
four unrelated persons.' The City of San Luis Obispo's Zoning Regulations prohibit six or
more adult occupants in the low-density residential zone without a High Occupancy Use
Permit.
Develop a rental inspection program that checks occupancy. The City of Bloomington,
home to Indiana University Bloomington, implemented a Rental Occupancy Program
that requires rental property inspection every three to five years to validate current
occupancy permits- Occupancy permits allow up to three unrelated adults in single-
family zoning districts, and up to five in multi -family zoning districts. `The City of Santa
Cruz, California adopted a 2010 ordinance that requires all owners of one or more
residential rental dwelling units to register with the city and participate in an annual
inspection. The Santa Cruz program aims to address unpermitted dwelling units and the
renting of spaces not intended for habitation, as well as substandard, overcrowded,
unsanitary and unsafe housing conditions that render a housing .unit unfit or unsafe for
occupancy.$ The City of San Luis Obispo is currently developing a multifamily rental
inspection program to be presented to the public and City Council in late 2014.
'.h 1ip11www.rmrod .cdyIli 1cJRLV Amvr1c3 nllvingAwa rd.shtm I
'huplJw.fcgov-wmincighborhoWsm'iceVoccupancy-php
'htlp;llw v.Itgnu.orgAu rAicsl111cs•'CitySrochurc-Noummngtompdf
' Santa Cruz Residcntiat Rcntal lnspcetion Prwgmm. http:l!www-cityofsantacr Yx,)mlin&xAspx?page»1536.
APPENDIX F: Maintaining Balanced Neighborhoods Page 85
15
Packet Pg. 380
CITY OF S.fin LUIS OBISPO
E. Work with common interest developments on restrictive leases. In California, courts
have allowed homeowners associations to limit or ban rentals in private condominium
projects or planned developments. Restrictions against leasing in a common interest
development must be shown to be reasonable in order to be enforceable per California
Civil Code Sections 711 and 1354. In the case City of Oceanside v. McKenna (1989), the
Oceanside court found that restrictions on a publicly subsidized condominium project to
require owner -occupancy and forbid the leasing of units was valid. The justification
offered by the City and its Community Development Commission was found reasonable
since prohibiting leasing would foster the redevelopment goals of providing a stabilized
community of owner -occupied units for low and moderate income persons.'
Create more on -campus housing. Giving students more opportunities to live on -campus
may reduce concentration of students living in nearby low-density residential
neighborhoods. Cal Poly and the City have adopted policies that support student
housing on -campus, and Cal Poly is planning to build a new 1475 -bed campus housing
facility soon. Other universities require all freshmen to live on -campus, and some also
require that freshmen leave their cars at home the first year. In addition to providing
new campus housing, Cal Poly could formally adapt a goal to house a certain percentage
of students on campus by a specified date.
2. Enhancing Affordable Housing Options
Creating affordable housing is a local, regional and national objective. Within the context of
student housing, creating affordable options means offering more housing types with different
cost profiles so that students may avoid overcrowding in single-family residences.
A. Create partnerships to achieve common affordable housing goals. Northeastern
University, Massachusetts, provides a good example of this approach in its Davenport
Commons. The project consists of 125 units of housing for students and staff, 60
affordable owner -occupied townhouses, and 2,100 square feet of retail space. 8 It was a
complex project, involving many stakeholders and negotiations including a community
benefits package of affordable housing, helping homeowners start a condominium
association and providing both technical assistance and education for first-time
homebuyers.
B. Continue to distribute Good Neighbor guides and update off -campus housing outreach
materials. The University of Virg inia9 and the City of Fort Col lins10have developed
guides that include tips for finding affordable off -campus housing, advice about the
financial responsibilities of living on their own, and behavior expected of a good
neighbor and community member. Cal Poly, Cuesta College and the City should update
their off -campus housing guides to include affordable housing options in the region. The
' the Case for Rental Restrldlons, hhp!llwww hoa-law. comlpuhllcallonslcase—rental-restddlons.shlmI
'hnpJ(A r _dhkinc.camnH ousinglafrordable19701asp
• httoYlwww.ltoau.oroluserriteslfliesloff mounds aVide.ed[
10 hop:llwww.fcgovoonwhelghborhoodserviceVpdmthandbook.pdf?20081224
APPENDIX F: Maintaining Balanced Neighborhoods Page 86
15
Packet Pg. 381
CITY OFSHU LUIS OSISPO
guides should also list reasons why overcrowding in low-density residential housing can
adversely affect health and safety of tenants, impact available parking, and contribute
to noise and privacy conflicts.
Additional Resources
The following four resources come from other town -gown communities that have formed
public-private task forces with a similar mission to the Civility Working Group. Each document
contains recommended actions to address issues that often arise from off -campus student
living in residential neighborhoods.
I. Central Austin Community Development Corporation. 2065. What Other College
Communities Have Done: Examples of Regulatory Actions to Preserve the Single -Family,
Residential Character of a Campus Neighborhood-
http://centralaustincdc.org/fair affordable housing/west urbana na ccupancy.pdf
2. Rutgers University. 2013. Task Force for Off Campus Issues and Concerns: Final Report and
Recommendations.
http://studentconduct.rutgers.edu/f f i es /d ocu m e n tsl OffCa m pusTa s k Fe rce Re p ort. pdf
3. St. Paul Planning Commission. May 2012. Student Housing Zoning Study: Report and
Recommendations. http://www.stpaul.gov/DocumentCenter/Home/View/20436
4. Temple University. 2012. Final Report of the Community and Student Off Campus Issues and
Concerns Task Force.
hUp:/Iwww.tern ple. edu/studentaffairs/deanofstudents/documents/5tudentComm unity Off
Cam pus lssuesTaskForceFina1 ReportforW ebsiteNov2012,pdf
The remaining four resources listed below are academic studies and whits papers on the Issues
of stud entifi cation and town -gown collaborations.
5. Smith, Darren P. 2605. Studentfiication: the gentrification factory?
http:l/southwarknotes. f Ies.wordpress.com/2012103/studentification-darren-smith.pdf
6. Smith, Darren P. 2068. The Politics of Studentification and {Un}balanced Urban Populations:
Lessons for Gentrification and Sustainable Communities?
http://usj.sagepub.com/contenV45/12/2541 fu I I _pdf+h tm I
7. U.K. National H M 0 Lobby. 2008. Balanced Communities & studentification: Problems and
Solutions. http:llwww.itgau.org/userflestfiles/Nationai%a20HM0°/`2DLobby.pdf
8. Lincoln Institute of Land Policy. 2009. Town -Gown Collaboration in Land Use and
Development. httpWcommunity-wealth.org/ pdfs/news/recent-articles/11-09/report-
sungu-eryilmaz.pdf
APPENDIX F: Maintaining Balanced Neighborhoods Page 87
15
Packet Pg. 382
J. _.L.s.
16
Or- ►,
SF -
Jr
- Enhancing t he qual i t y of life for all residents-
15
Page intentionally left
blank.
Packet Pg. 384