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HomeMy WebLinkAbout09-17-2018 TBID Special Meeting Minutes Minutes – Tourism Business Improvement District Board Meeting of September 17, 2018 Page 1 Minutes TOURISM BUSINESS IMPROVEMENT DISTRICT BOARD Monday, September 17, 2018 Special Meeting Tourism Business Improvement District Board CALL TO ORDER A Special Meeting of the Tourism Business Improvement District Board was called to order on Monday, September 17, 2018 at 8:08 a.m. in the Council Hearing Room, located at 990 Palm Street, San Luis Obispo, California, by Chair Skidmore. ROLL CALL Present: Board Members Chair Bruce Skidmore, LeBren Young-Harris, Dean Hutton and Vice Chair Matthew Wilkins Absent: Board Members Pragna Patel-Mueller, Clint Pearce, and Nipool Patel Staff: Tourism Manager Molly Cano, Tourism Coordinator Chantal Burns PUBLIC COMMENT ON ITEMS NOT ON THE AGENDA None. OATH OF OFFICE Dean Hutton was sworn in. CONSENT AGENDA ACTION: MOTION BY BOARD MEMBER WILKINS, SECOND BY BOARD MEMBER HARRIS, CARRIED 4-0, to approve the Consent Calendar Items C1 through C6. C1. Minutes of Special Meeting on Monday, August 20, 2018 C2. Smith Travel Report C3. Chamber Public Relations Report C4. AMF + Matchfire Marketing Report C5. Chamber Visitor Center Report C6. Transit Occupancy Tax (TOT) Report Minutes – Tourism Business Improvement District Board Meeting of September 17, 2018 Page 2 PRESENTATIONS 1. Marketing Agency Monthly Report Representatives from AMF + Matchfire reviewed their monthly and upcoming marketing activities. Highlights included the new swag that has shipped, higher SEM metrics, website updates, over one hundred new leads from the email sign-up form, and over 2,300 book a hotel page views in August. Additionally, the agency representatives reviewed current strategic partnership engagements and the upcoming draft sizzle real. Public Comments: None. ---End of Public Comments--- No action was taken on this item 2. SLO Chamber of Commerce Monthly Report Chamber of Commerce representative Molly Kern, former Director of Communications and Business Education, and current Director of Governmental Affairs for the Chamber presented the monthly PR highlights. She also provided a looking ahead list of upcoming publications and public relation opportunities. Public Comments: None. ---End of Public Comments--- No action was taken on this item. Minutes – Tourism Business Improvement District Board Meeting of September 17, 2018 Page 3 BUSINESS ITEMS 1. 2017-18 TBID Annual Report Tourism Manager Cano reviewed the 2017-18 Annual Report with the Board including highlights on the ten-year anniversary of the TBID, TOT results, branding and campaign efforts, research completed, travel and tradeshows, promotions, guest services, financial expenditures, and looking ahead to future goals and actions. The Board did not have any edits to the 2017-18 TBID Annual Report but did discuss future TBID liaison projects and Smith Travel Reporting. Public Comments: None. ---End of Public Comments--- ACTION: MOTION BY BOARD MEMBER HUTTON, SECOND BY BOARD CHAIR SKIDMORE, CARRIED 4-0, to approve 2017-18 TBID Annual Report for submission to City Council. 2. 2018-20 Marketing Plan Marketing agency representatives walked the board members through the 2018-20 Marketing Plan while highlighting new or shifted sections on marketing objectives, research, brand pillars, media strategies, and changes in digital marketing. Public Comments: None. ---End of Public Comments--- ACTION: MOTION BY BOARD MEMBER WILKINS, SECOND BY BOARD MEMBER HUTTON, CARRIED 4-0, to approve the 2018-20 Marketing Plan as presented. 3. Goal Setting Parameters Tourism Manager Cano presented the City of San Luis Obispo’s Fiscal Health Response Plan and their two-year budget goal setting process. The TBID will begin to create goals in interest of the community and what they will recommend to City Council to consider while staying within the parameters and components of the plan. Board members will begin drafting goals at the next regularly scheduled board meeting. Public Comments: Minutes – Tourism Business Improvement District Board Meeting of September 17, 2018 Page 4 None. ---End of Public Comments--- No action was taken on this item TBID LIAISON REPORTS & COMMUNICATIONS 1. Hotelier Update Board members provided updates on their liaison properties. With the addition of new board member Hutton, new liaison assignments will be provided and reviewed at the next regularly scheduled board meeting. 2. Management Committee Update Tourism Manager Cano reported on the Management Committee meeting of September 6, 2018. Highlights included potential STR reporting adjustments, the conference center feasibility study, and URL discussion. 3. Marketing Committee Update Marketing Committee members reported on the Marketing Committee meeting of September 5, 2018 reviewing the Live Oak Music Festival date confirmation, review of the Marketing and Media Plans, and the upcoming LA Magazine Food Event in partnership with SLO Wine. 4. PCC Update Vice Chair and PCC Committee Member Wilkins reviewed the actions from the PCC Meeting on August 8, 2018. 5. SLO CAL Update Tourism Manager Cano previewed Visit SLO CAL’s Marketing Committee’s potential co-op opportunities that will be reviewed with TBID’s Marketing Committee in further detail. 6. Tourism Program Update Tourism Manager Cano reviewed the following:  Cal Poly’s Move in Weekend success at SLO Days and Cal Poly Gathering on the Green, and Evening with the President Events  MINDBODY Bold Conference in San Diego  Central Coast Tourism Council Minutes – Tourism Business Improvement District Board Meeting of September 17, 2018 Page 5  Strategic Partnerships with Cal Poly Athletics, Cal Poly Student Affairs, and SLO Wine Country.  Upcoming dates to remember ADJOURNMENT The meeting was adjourned at 10:17 a.m. The next Regular meeting of the Tourism Business Improvement District Board is scheduled for Wednesday, October 10, 2018 at 10:00 a.m., in the Council Hearing Room, 990 Palm Street, San Luis Obispo, California. APPROVED BY THE TOURISM BUSINESS IMPROVEMENT DISTRICT BOARD: 10/10/2018