HomeMy WebLinkAbout9/3/2019 Item 02, Aggson
City of San Luis Obispo, Council Memorandum
DATE:August 28,2019
TO:City Council
FROM:Keith Aggson,Fire Chief,FireDepartment
VIA:Derek Johnson, City Manager DJ
PREPARED BY:Keith Aggson,Fire Chief
SUBJECT:PG&E Public Safety Power Shut-off
ENC:SLO City PSPSCommunity Information Guide08.03.19
SLO City PSPS Continuity of Operations Plan 08.29.19
Senate Hearing De-Energization Hearing Summary 08.14.19
PG&E Fact SheetPublic Safety Power Shut-Off
This memorandum provides informationtothe upcoming September3, 2019City Council
Presentation by Pacific Gas &Electric (PG&E)regarding “Planned Power Outages” or “Public
Safety Planned Shut-off(PSPS)”.
Given the continued and growing threat of extreme weather and wildfires, as seen in 2017 and
2018,PG&Ehas taken a multi-pronged approach at enhancing their Wildfire Safety Program as a
precautionarymeasure to reduce wildfire and PG&E financial risks and help keep
customers/communities safe.Part of the approachincludes proactively turning off electric power
when the criteria of extreme fire danger conditions are forecasted (Public Safety Power Shutoff)
andpreparing customersby providing early warning notification when and where possible.
The Countyof San Luis Obispohas areas within where PG&E transmission and distribution lines
run through high fire threat areas and can become subject to shut down should extreme fire danger
criteria be met. The criteria isa combination of weather factors such as 1) low humidity,2)dry
vegetation conditions,3) sustained high temperatures, 4) forecasted sustained winds above 25 mph
and 5) declared red flag warning by the National Weather Service. These shutdowns can affect
specific partsto the entire County depending on potentially impacted areas.The important point
to understand that given the layout of the State’s grid, a PSPS can impact and interrupt electrical
service area. For example, a shutoff of electrical lines in Cambria could impact electrical service
as far south as Solvang.
The City of San Luis Obispo has proactively responded to this new policy by developing a
Continuity of Operations Plan (COOP) for Public Safety Power Shut-off eventsunder the threat
and condition of apower outage to minimize impacts and disruptions of City services.The
collaborativeplan provides guidance for implementing the COOP to ensure the orderly, rapid, and
efficient action of mission essential functions. This includes recall of key personnel, activation of
PublicSafety PowerShutoff Page 2
the Emergency Operations Center, assessmentof all City facilities, assessment ofall Situation
Reporting Zones, response to any emergency incidents and public requests.
Staff has reached out to several allied agencies to gather additional and appropriate information in
the development of the COOP. This includes Pacific Gas and Electric, SLO County Office of
Emergency Services, Cal Poly Office of Emergency Management, CAL FIRE San Luis Obispo
Unit, SLO County Emergency Medical Agency, SLO County Public Health, SLO County
Ombudsmen, and all Cell Service Providersto ensure proper communication channels and
accurate informationfrom each.
In addition, SLO Fire Department with assistance from SLO Police Department has development
and distributed the Public Safety Power Shut-OffCommunity Information Guide which can be
located at SLOFD website under Prepare SLO. The City also has developed supporting
information sheets for localbusinesses’ and tourism partners.
The threat and concern for resident safety remains a high priority for the City.Disaster
preparedness and wildfire safety awareness and accountability efforts will continue to remain a
priority of the Fire Department.
If you have any questions, please contact meat (805) 781-7377or kaggson@slocity.org
City of San Luis Obispo
Comprehensive Disaster Leadership Plan
Public Safety Power Shut-Off
Continuity of Operations Plan
Developed for:
Derek Johnson
City Manager
City of San Luis Obispo
San Luis Obispo, CA.
Developed by:
Keith Aggson
Fire Chief
City of San Luis Obispo
San Luis Obispo, CA
City of San Luis Obispo Continuity of Operations Plan
Comprehensive Disaster Leadership Plan Power Shut-Off Event
FORWARD
The City of San Luis Obispo Continuity of Operations Plan (COOP) for Public Safety Power Shut-off events
to COOP operations should a planned power outage occur.
It details COOP and City actions, describes the City organization, and assigns tasks. This plan provides
guidance for implementing the COOP to ensure the orderly, rapid, and efficient actions of mission
essential functions occur under the threat and condition of power outage impacts and disruptions of
City services. While the severity and consequences of an emergency cannot be predicted, effective
contingency planning can minimize the impact on City of San Luis Obispo missions, personnel, and
facilities.
Coordinated Response
It is recognized that if a Power Shut-Off event impacts the City of San Luis Obispo and is regional in
nature, Unified Command will be responsible for coordinating the response of the City and County.
ICS/SEMS/NIMS
The City of San Luis Obispo has adopted the Incident Command System (ICS), the Standard Emergency
System (SEMS), and the National Incident Management System (NIMS) as the emergency organization
and the emergency management system for response to a damaging Power Shut-Off event impacting
the City of San Luis Obispo.
Unified Incident Command Authority
In the event of a Power Shut-Off Incident, the Fire Chief will assume the position of Unified Incident
Commander. In the event the Fire Chief is not available, the following chain of command is provided to
identify authorized alternates to fill the City of San Luis Obispo's position as Incident Commander.
No. 1 The Police Chief
No. 2 The Deputy Fire Chief or Police Captain
No. 3 On-Duty Battalion Chief
The Unified Incident Commander will:
Alert the San Luis Obispo City Manager as to the severity of the incident.
Emergency Operations Center Leadership
The City Manager is the Emergency Services Director. The Assistant City Manager is the Deputy
Emergency Services Director and the Deputy City Manager is the alternate as needed.
Persons with Access and Functional Needs
It is the intent of the City of San Luis Obispo to ensure that Persons with Baseline Medical needs and
Functional Access Needs have equal services that are provided to the citizens of San Luis Obispo and are
a priority during an emergency.
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Table of Contents
Section Page
Forward 2
Table of Contents 3
I. Situation Summary 5
II. Background 5
III. Essentials 5
A. Power Shut-Off Definition 5
B. Initiating Event 5
C. Power Shut-Off Plan Activation 5
D. Initial Alerting 5
IV. Response 6
A. Emergency Operations Center Locations 6
B. Emergency Operations Center-Levels of Activation 6
C. Emergency Response Levels 6
D. Situation Awareness Reporting 7
E. Situation Reporting Zones 8
F. Situation Zone Responsibilities 8
G. San Luis Obispo County Resources 8
V. Hazardous Assessment 10
A. Hazard Assessment 10
VI. Potential Impacts 11
1. Leadership 11
2. Situation Reporting 11
3. Evacuation 12
4. School Disruptions 12
5. Fires 12
6. Multiple Casualties 12
7. UtilitiesNatural GasElectricWaterSanitation 12
8. Transportation System 12
9. Communications 12
10. Emergency Public Information 12
11. Security 12
12. Volunteer Support 13
13. Donation Management 13
14. Care and Shelter 13
VII. Recovery 13
A. Re-energization 13
B. Demobilization 13
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C. Final Report and Activity Log 13
VIII. Plan Administration 14
A. Plan Adoption 14
B. Purpose 14
C. Authorities 14
D. Scope 14
E. Plan Revisions 15
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1. Situation Summary
San Luis Obispo (SLO) is serviced by Pacific Gas and Electric (PG&E) utility company for electrical
power. PG&E electricity is delivered to the City via a 115 kilovolt (kV) transmission line and
three 21kV distribution lines coming from the Morro Bay area. There are no backup facilities or
resources for electrical service.
dopting de-energization
guidelines issued on June 4, 2018. PG&E will provide PSPS event-specific information to all public safety
partners. For the foreseeable future this will be hardened.
The Power Outage Continuity of Operations Plan was established to ensure protection of the community
during a multi-day power outage. The expectation of the City of San Luis Obispo is that the City and San
Luis Obispo County OES will work together in the implementation of this plan to protect City employees,
City infrastructure, and to ensure the overall health and safety of the community. The City is committed
to working together to mitigate the impacts of a multi-day power outage.
2. Background
Given the continued and growing threat of extreme weather and wildfires, and as an additional
precautionary measure following the 2017 and 2018 wildfires, PG&E is expanding
and enhancing their Community Wildfire Safety Program to further reduce wildfire risks and help keep
communities safe. This includes expanding the Public Safety Power Shutoff program beginning with the
2019 wildfire season to include all electric lines that pass through high fire-threat areas both
distribution and transmission.
The communities in San Luis Obispo County and City of San Luis Obispo customers rely on electric
service and recognize that there are safety risks on both sides. PG&E has communicated they will only
proactively turn off lines in the interest of safety to help reduce the likelihood of an ignition when
extreme fire danger conditions are forecasted. While customers in high fire-threat areas are more likely
to be affemers could have their power shut off if
their community relies upon a line that passes through a high fire-threat area.
The most likely electric lines to be considered for shutting off for safety will be those that pass-
through areas that have been designated by the CPUC as at elevated (Tier 2) or extreme (Tier 3) risk for
wildfire. In San Luis County these primary lines come in through Highway 46 and Highway 58 and pass
through both Tier 2 and 3. See Reference #1 Tier Map
The PG&E Wildfire prevention strategies for electric utilities include protocols for mitigating impacts of
public safety power shutoffs, utility procedures for maintenance and inspection of lines, outreach to first
responders and customers, including low-income, elderly, disabled, and those with limited English and
restoration of service after a wildfire.
3. Potential Impacts
This Section does not presume to predict the full range and depth of Power Shut-Off impacts. The
following discussions attempts to present the most likely impacts from a Power Shut-Off event occurring
in or near the City of San Luis Obispo
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a. Leadership
b. Situation reporting
c. Evacuation
d. Evacuation Shelters
e. Animal Shelters
f. School disruptions
g. Fires
h. Utilities Water and Sanitation
i. Transportation systems
j. Communications
k. Emergency Public Information
l. Security
These potential emergencies are discussed in detail below as a basis for planning and response to a
Power Shut-Off event. This Plan does not presume to predict the full range and depth of Power Shut-Off
event consequences. It does, however, attempt to reflect the most accurate estimate of the nature of
emergencies resulting from a Power Shut-Off event occurring in, or threatening the City of San Luis
Obispo. Any concerns or comments should be directed to the fire department for consideration.
1. Leadership
a. The strain on local government and its emergency response organization to command
and coordinate the response to an extreme Power Shut-Off event could be immediate,
severe, and overwhelming.
b. Out-of-county assistance from state, federal, mutual aid and private agencies will
probably not be needed in anything but the most extreme situations where power
outages exceed 48 hours.
2. Situation Reporting
a. A Power Shut-Off event may initiate many types of emergencies and damages
simultaneously over a widespread area.
b. This will overwhelm emergency resources and preclude the traditional direct response
to each emergency.
c. Normal means for reporting emergencies via a 911-phone dependent system may be
overloaded the first several hours of the incident.
d. Additionally, cellular carriers have assured initial battery back-up with most reporting
generators able to run the first 24 hours before needing refueling.
e. Challenges may be in an overloaded system as citizens turn to cellular data for
information.
3. Evacuation
a. The purpose of evacuation is to move the population in an affected area away from the
possible hazard. It is a protective action taken to avoid or reduce the public's exposure
to a sustained power outage.
b. Evacuation for short duration power outages should not be necessary and avoided when
possible and community members should be sheltered in place.
c. Evacuation of the public may be indicated when:
1. Baseline medical patients need definitive care at hospital or medical facility.
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2. Power outage anticipated to exceed 48 hours.
3. Managed care facilities activate their emergency plan to move their baseline
clientele.
d. If it has been determined that evacuation is necessary, the following may be considered
for evacuation:
1. Request Law Branch/law enforcement to determine area to be evacuated.
2. Direct Law Branch/law enforcement to determine evacuation authority, routes,
perimeters, and notification of other law enforcement agencies as appropriate.
3. Contact American Red Cross to locate, activate and operate necessary
Evacuation Centers and relay their location to the Law Branch and PIO.
4. If EAS, or other form of public notification system is to be requested/used,
direct PIO to develop evacuation message including reason for evacuation, areas
affected, evacuation routes, and locations of evacuation centers (if evacuation
center site is known).
5. Direct Law Branch to implement evacuation, including follow up, verification,
anti-looting and transportation assistance teams as necessary.
6. Contact County OES (thromander or
dispatch) if EAS, or other form of public notification, is to be requested or for
any other special assistance or coordination.
4. Evacuation Center/Shelter Information
a. The following pre-identified evacuation centers/shelters should be considered for use in
providing shelter to displaced individuals during an extended outage. They are known
to Red Cross, EOC Mass Care and Shelter staff, and Public Health officials.
that will be selected is a decision that will be made at the time based upon the needs
and number of displaced individuals and whether they have on-going medical issues like
the need for electrically operated supplemental oxygen concentrators/generators.
b. Note: since the American Red Cross is now referring to shelters as evacuation centers,
the evacuation population is the number of people that the space can hold if we do not
need to set up cots. The shelter population number is the number we could support in
the space if we must house them overnight (shelter population = half of evacuation
population).
1. City Facilities Ludwick Center
2. Public Facilities Madonna Expo
3. Educational Facilities TBD
4. Church Facilities TBD
c. If other better options are not available, facilities at Cal Poly may be made available with
consent/authorization
5. Potential animal sheltering facilities throughout the County
a. San Luis Obispo County Animal Services (small animals including dogs, cats, rabbits,
exotics, birds, chickens)
b. Mid-State Fairgrounds (large animals, livestock)
c. Santa Maria Fair Park (large animals, livestock)
d. The American Red Cross has disaster trailers (which are staged at various locations
around the County) and can be stocked with some crates, food, and bowls
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6. School Disruptions
a. Schools would be immediately disrupted requiring them to either close or evacuate.
7. Fires
a. Fires, wildland or structure may pose extreme public hazard should water systems
dependent on power be compromised.
b. The Utilities Department has worked to ensure all pump facilities have on can have
generated power during an outage to maintain fire flow.
8. Utilities: Water, Sanitation
a. Water System contamination may occur with building systems without a backflow
device in place.
b. Utilities will work with PIO in messaging
9. Transportation Systems
a. A Power Shut-Off event could disrupt normal transportation systems causing severe
traffic management problems as well as delays to response, evacuation and logistical
support.
10. Communication Disruptions
a. Telephone equipment, both hard wired and cell sites, could be adversely affected
primarily by overloading (calls in and out of the area).
b. Essential service lines will most likely survive and can typically be relied upon in
implementing this Plan.
11. Emergency Public Information
a. During a Power Shut-Off event, the public will need basic emergency public information.
b. This information will be provided by the City of San Luis Obispo's Public Information
Officer via:
1. Sheriff Reverse 911
2. Emergency Broadcast Messages over the Emergency Alerting System (EAS)
3. Social Media
4. AM/FM Radio Stations
5. Local network television
c. To avoid conflicting information, all public information should be provided by the
Emergency Operations Center City of San Luis Obispo Public Information Officer.
12. Security
a. Access into and out of the impacted area, mostly to ensure public safety, will be a
consideration for law enforcement.
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4. City of San Luis Obispo Public Safety Power Safety Contingency Plan Objectives
1. Provide for the safety of the public, agency employees, and first responders.
2. Ensure that emergency service delivery efforts, both law enforcement, fire and emergency
medical service, are uninterrupted from a power outage.
3. Ensure coordination with law enforcement to maintain the protection of the public and
maintain accountability of the portable ge security.
4. Protect the continuity of critical infrastructure (water/sewer), processes, essential services and
facilities with the installation of temporary power generation if back-
exist.
5. Ensure that the needs of medically dependent individuals and those with access and functional
needs are contacted and assisted as needed.
6. Ensure a fuel distribution plan is developed that is implementable and provides for continuous
operation of the generators.
7. Ensure that Emergency Shelters, Evacuation Centers, and Cooling Centers are identified and can
be supported.
8. Ensure close coordination and communication between Cal Poly, SLO County and the City
of SLO.
9. Ensure close coordination and communication between local hospitals, care facilities, SLO
Ombudsman and the City of SLO.
10. Maintain close coordination and communication between all affected public agencies, incident
management, and PG&E, for the activation of the Contingency Plan.
11. Ensure the support of cell service and internet providers in providing uninterrupted service as
possible. See Reference #2 Cell Provider Information
12. Ensure timely and accurate public messaging by the EOC Public Information Office through a
wide range of mediums.
13. Ensure coordination with local school district impacted by the outage.
14. Ensure accurate and timely information is provided to hospitality, food services, and other
impacted commercial operation.
15. Add additional objectives as needed
5. Power Shut-off Initiating Event
Any notification of anticipated severe fire weather concerns that will create the need for Pacific Gas and
Electric (PG&E) to shut-off power to the SLO grid or grids. Such power shut off events may cause or
significantly contribute to an increase in serious injury, death or pose substantial hazards to humans
and/or the environment.
Weather threats can change quickly. s goal, dependent on weather, is to provide customers with
advance notice prior to turning off power. PG&E will also provide updates until power is restored. The
initiating event of a proposed power shut-off that alerts the public and local governments should occur
48 hours at the onset with follow-up with confirmation notifications at 24 hours, and within 2 hours of
the shut-off. PG&E has stated ongoing information will be disseminated during the outage and when
the power has been restored. The focal point for reporting initial Power Shut-Off impact is the City of
San Luis ObispoEmergency Communications Dispatch Center to Emergency Services and Department
Team Leadership.
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The PG&E event notification will include:
1. Estimated start time of a potential event
2. Forecasted weather duration
3. Estimated time range to full restoration
4. Number of medical baseline customers in the potentially impacted area
5. Maps that include boundaries of the area subject to de-energization and affected circuits will be
posted at pge.com/pspsportal
6. SLO County Office of Emergency Services (OES)
The SLO County Office of Emergency Services (OES) coordinates all requests for assistance from San Luis
Obispo County (beyond mutual aid agreements established for fire, law, medical, or public works
resources). To request assistance from San Luis Obispo County, contact the Duty Officer at +1 (805) 781-
1144.
The San Luis Obispo County Office of Emergency Services (OES) will receive official notification of a
potential PSPS. The City and community may also receive notifications from PG&E. OES will provide
notification information to partner organizations to share information received from the PG&E portal.
The City also has access to the PG&E portal. OES will conduct an Operational Area (OA) conference call
as needed with the respective agencies affected. The City EOC Director, Fire Chief and Police Chief or
their Designees will participate in the OA conference call.
When there is a sustained area wide electrical outage that is estimated to be over 6 hours, the
Emergency Operation Center (EOC) will facilitate an Outage Policy Group meeting either in person orby
conference call. The responsibility of the Outage Policy Group would be to recommend to the Director
of Emergency Operations Center whether to implement all or part of this Contingency Plan.
7. Power Shut-Off Continuity of Operations Plan (COOP) Activation
Any Power Shut-Off event that in the opinion of the San Luis Obispo City Manager, Fire Chief (or
designee), Police Chief (or designee) that warrants the activation of Continuity of Operations Plan shall
be communicated to ALL Emergency Operations Center staff (EOC).
If confirmed impacts are brought to the attention of the City of San Luis Obispo Emergency
Communications Center, contact with the Unified Incident Commander (or authorized alternate) should
occur. If contact by phone is possible, the Unified Incident Commander or alternate would be advised of
the situation (including initial emergency dispatch response/infrastructure failure reports) by the City of
San Luis Obispo Emergency Communications Center.
Additionally, if contact with the Unified Incident Commander or any authorized alternate cannot be
made, the on-duty Battalion Chief or highest-ranking Police Supervisor may recommend Continuity of
Operations Plan activation.
8. Initial Alerting
Upon Continuity of Operations Plan activation, the San Luis Obispo Emergency Communications
Dispatch Center will notify City Department Heads of the Plan and Emergency Operations Center
activation, and instruct them to mobilize as follows:
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The on-duty dispatchers (with the assistance of on-duty emergency support staff) will:
1. Notify the San Luis Obispo City Manager, Fire Chief, Police Chief and all department
heads and have them or designee report to the
Center.
2. Alert all off-duty police, fire, utilities and public works personnel and have them
report to assigned work areas. This may be accomplished through assistance from
each specific department.
3. Dispatchers will poll police and fire units and stations for:
a. Generator power
b. Fuel status
c. On-duty available resources
d. This information will be communicated to the EOC Manager.
4. Alert on-duty police and fire units and instruct them to begin Situation Reporting in
the Situation Reporting Zones (SRZ). See Reference #3 Situation Reporting Zones
9. Response
A. Emergency Operations Center Locations:
The following are the EOC locations for an emergency event. (Note: These locations may be adjusted or
changed depending on the specific circumstances of event).
EMERGENCY OPERATIONS CENTER (EOC)
Primary: San Luis Obispo City Fire Department
2160 Santa Barbara Ave.
San Luis Obispo, CA 93401
Secondary: Ludwick Community Center
864 Santa Rosa Street
San Luis Obispo, CA 93401
B. Emergency Operations Center Levels of Activation
The number of City staff at the EOC will depend on the level of activation. The person authorizing the
activation of the EOC will determine the Level of Activation. The EOC Director or Deputy EOC Director
may change the activation level throughout the emergency as needed. The levels of activation are:
EOC LEVEL 1: A major disaster where local resources are overwhelmed. State and/or federal
resources are required. A local emergency and a state of emergency will be proclaimed. A
Presidential Declaration of Emergency or major disaster will be requested. The EOC will be
staffed to the highest number of personnel possible or necessary.
EOC LEVEL 2: A moderate to severe emergency wherein local resources are not adequate and
mutual aid may be required on a regional or even statewide basis. A local emergency and a
state of emergency may be proclaimed. The EOC will be moderately staffed.
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EOC LEVEL 3: A minor to moderate incident wherein local resources are adequate and available.
A local emergency may or may not be declared. The EOC will be minimally staffed.
C. Emergency Response Levels
Levels of response may vary due to areas effected, time of outage, collateral issues and incident
response personnel needs. Emergency planning for a Power Shut-Off event is broken down into three
levels:
Level 1, Severe Emergency: Total recall of all off-duty police and fire department personnel,
activation of all city department staffing plans and request the San Luis Obispo City Manager or
assignee and all department heads, to report to the cy Operations Center.
Level 2, Escalating Emergency: Increased number of incidents due to a Power Shut-Off event.
On-duty crews cannot keep up with calls; however, the incident can be handled by calling out all
off-duty Police and Fire Department employees and with the assistance on-duty fire and police
units.
Level 3. Non-Emergency: Always in effect day-to-day routine operations. No excessive incident
load. On-duty crews can handle all calls.
D. SLO City Department Activation and Situation Reporting Zones
In the event of a PSPS event, the City of San Luis Obispo has been organized into seven Situation
Report). Each department upon activation shall respond assignees to EOC, assess the
situation and coordinate response and action within their mission and plan.
1. Administration:
a. Respond as required to the EOC
b. Monitor and assess situation related to the Administration mission
c. Coordinate and implement staffing plan
d. Coordinate with EOC Public Information Officer and Elected Officials for information release
e. Staff phone assistance centers as assigned
f. Coordinate and order logistical supplies and resource to support the EOC
g. IT Director contact/order agency representatives from cellular companies, cable companies,
and internet service providers to support City services
h. Determine the need for and development of Local Emergency Proclamation from City
Council
i. Add additional items as necessary
2. Police Department:
a. Respond as required to the EOC
b. Monitor and assess situation related to the Police mission
c. Coordinate and implement staffing plan
d. Citywide primary survey for any damages or civil unrest
e. Add additional items as necessary
3. Utilities Department:
a. Respond as required to the EOC
b. Monitor and assess situation related to the Utilities mission
c. Coordinate and implement staffing plan
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d. Citywide survey of freshwater and waste disposal systems
e. Add additional items as necessary
4. Public Works Department:
a. Respond as required to the EOC
b. Monitor and assess situation related to the Public Works mission
c. Coordinate and implement staffing plan
d. Citywide survey for streets, facilities and, parks damage
e. Add additional items as necessary
5. Community Development Department:
a. Respond as required to the EOC
b. Monitor and assess situation related to the Community Development mission
c. Coordinate and implement staffing plan
d. Citywide survey of critical facilities
e. Posting of unsafe buildings related to power outage
f. Add additional items as necessary
6. Parks & Recreation Department:
a. Respond as required to the EOC
b. Monitor and assess situation related to the Parks and Recreation mission
c. Coordinate and implement staffing plan
d. Manage adverse weather-related shelters
e. Add additional items as necessary
7. City Attorney Office:
a. Respond as required to the EOC
b. Monitor and assess situation related to the City Attorney mission
c. Coordinate and implement staffing plan
d. Add additional items as necessary
8. Human Resource Department:
e. Respond as required to the EOC
f. Monitor and assess situation related to the Human Resource mission
g. Coordinate and implement staffing plan
h. Add additional items as necessary
9. Finance Department:
a. Respond as required to the EOC
b. Monitor and assess situation related to the Finance mission
c. Coordinate and implement staffing plan
d. Add additional items as necessary
10. Fire Department:
a. Respond as required to the EOC
b. Monitor and assess situation related to the Fire mission
c. Coordinate and implement staffing plan
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o All off-duty fire staff recalled
d. Citywide survey for damage
e. Initiate elevator rescue, EMS incidents and fire response as necessary
f. FS#1 Target Hazard and Special Circumstance Facilities
o Coordinate systematic contact to all identified target hazard and special
facilities list. See map of locations.
g. FS#2 Target Hazard and Special Circumstance Facilities
o Coordinate systematic contact to all pre-identified target hazard and special
facilities list. See map of locations.
h. FS#3 Target Hazard and Special Circumstance Facilities
o Coordinate systematic contact to all pre-identified target hazard and special
facilities list. See map of locations.
i. FS#4 Target Hazard and Special Circumstance Facilities
o Coordinate systematic contact to all pre-identified target hazard and special
facilities list. See map of locations.
j. Add additional items as necessary
E. Critical Facilities and Equipment
1. Critical facilities are those facilities where public harm will occur if there is a short term or long-
term power outage. Most of these facilities have back-up generation and are identified. Other
critical facilities may not have back-up generation such as six occupant or less care facilities.
Working with MOHAC/LEMSA and Ombudsman, staff has pre-identify all these facilities and
their current occupancy. Occupancy can be transient for a variety of reasons.
2. This Continuity of Operations Plan (COOP) includes a list of City facilities that requires the
installation of back-up generators (need confirmation).
3. City facilities considered most critical in need of back-up generation will be pre-staged at
those locations. The other facilities listed are divided into three categories of importance:
a. Priority 1: Portable generation within 16 hours facilities
b. Priority 2: Portable generation within 24 hours facilities
c. Priority 3: Portable generation within 36 hours facilities
F. Staging Areas and Evacuation Centers
1. Pre-identified staging locations for logistical equipment needed to support EOC operations
during the PSPS have been identified. Best locations within City control are the Public
Works Corp yard and Fire Station #1 back parking lot.
2. Evacuation centers may be a combination of both City owned, other public entity or privately-
owned properties. Locations such as the Ludwick Center, Cal Poly and local church buildings
may be considered.
G. SLO City Outage Policy Group decision points and respective actions
In the event of a PSPS event, Pacific Gas and Electric (PG&E) have advised they will provided advanced
notice. At each notice point it is recommended an operational conference call occur to discuss EOC
activation need and immediate preparation and response needs:
1. Power shut-off prediction 48 hours response process
a. Operational Area Conference Call Activation with:
1. SLO City EOC Director or Designee
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2. SLO City Fire & Police Chief
3. SLO County OES Director or Duty Officer
4. Cal Poly EOC Director or Designee
5. CAL FIRE Chief or Duty Officer
b. Actions to be taken
1. Department Heads & Elected Officials notified by SLO City EOC Director or
Designee
2. Power shut-off prediction 24 hours response process
a. Operational Area Conference Call Activation
1. SLO City EOC Director or Designee
2. SLO City Fire & Police Chief
3. SLO County OES Director or Duty Officer
4. Cal Poly EOC Director or Designee
5. CAL FIRE Chief or Duty Officer
b. Actions to be taken
1. Department Heads & Elected Officials notified by SLO City EOC Director or
Designee
3. Power shut-off prediction <2 hours response process
a. Operational Area Conference Call Activation
1. SLO City EOC Director or Designee
2. SLO City Fire & Police Chief
3. SLO County OES Director or Duty Officer
4. Cal Poly EOC Director or Designee
5. CAL FIRE Chief or Duty Officer
b. Actions to be taken
1. Department Heads & Elected Officials notified by SLO City EOC Director or
Designee
4. Power shut-off communicated <2 hours response process
a. Operational Area Conference Call Activation
1. SLO City EOC Director or Designee
2. SLO City Fire & Police Chief
3. SLO County OES Director or Duty Officer
4. Cal Poly EOC Director or Designee
5. CAL FIRE Chief or Duty Officer
b. Actions to be taken
1. Department Heads & Elected Officials notified by SLO City EOC Director or
Designee
2. EOC Staff & Section Coordinators notified by SLO City EOC Director or Designee
5. Power shut-off activated
a. Operational Area Conference Call Activation
1. SLO City EOC Director or Designee
2. SLO City Fire & Police Chief
3. SLO County OES Director or Duty Officer
4. Cal Poly EOC Director or Designee
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5. CAL FIRE Chief or Duty Officer
b. Actions to be taken
1. Department Heads & Elected Officials notified by SLO City EOC Director or
Designee
2. EOC Staff & Section Coordinators Notified/Activate the EOC to appropriate level
as determined by EOC Director or assignee
3. Department Heads or assignee report to EOC as required
4. Section Coordinators or assignee report to EOC as required
5. Elected Officials report to EOC as required
6. Recall Safety Employees to duty as required
7. Notify Cal Poly, Co. OES and CAL FIRE EOC is activated
6. EOC Director & Incident Commander EOC Coordination and Response
a. Activate EOC / begin Incident Action Plan development
b. Monitor and assess situation
c. Continue coordination with PG&E, Co. OES, Cal Poly and CAL FIRE
d. Coordinate public information
e. Staff phone assistance centers
f. Coordinate resource requests with County OES and CAL FIRE
g. Liaison with agency representatives from:
1. Cellular companies
2. Internet service providers
3. Media
h. Order logistical supplies to support operations, EOC and field personnel
i. Determine need for Local Emergency Proclamation
7. Logistics Establish Equipment Staging area at the following locations
a. SLO City Public Works Yard
1. Fuel tenders
2. Generators
3. Cellular on Wheels (COWs)
b. SLO City Fire Station #1 Back Lot
1. Fuel tenders
2. Generators
3. Fire and Police resources
8. Plans/Operations Determine the need for shelters/evacuation centers
a. Notify all predesignated sites in the operation area of potential need to open
b. Determine and request medical shelter if/as needed
1. Work through LEMSA/MOHOC
2. Activate the public health nurses through County OES as needed
b. Determine and request cooling/warming centers if/as needed
1. Work through American Red Cross, Parks & Recreation and Local Churches
2. Activate assigned city employees to staff sites
9. Logistics Order Resources to Support Operations
a. Additional generators to match the power load recommendations for each site
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b. 5 diesel fuel tenders, 2000 gallon, can pump fuel (Still need to secure contracts)
c. 3 gasoline fuel tenders, 2000 gallon, can pump fuel (Still need to secure contracts)
d. Cellular on Wheels from providers as needed/available
e. Set-up recharging stations for cell phones, both City and PG&E provided
f. 1 Cal OES OASIS communication trailers as needed/available
g. 1 Federal Mobile Emergency Response Vehicle as needed/available
10. Operations Access and Functional Needs (A&FN) and Baseline Medical Population
a. Establish Transport Unit Leader
1. Develop A&FN transportation plan to transport electrical dependent people to
shelters with power
2. Transport to medical facility, shelter or regular shelter as needed
b. Establish Staging Area Manager
1. Order transport vehicles
a. 2 Ambulance
b. 2 Easy-Lift vehicles
c. 2 City buses
c. Establish Welfare Check Unit Leader
1. SLO Fire Prevention Staff or Public Health nurses (with vehicles)
11. PIO Issue press release in conjunction with PG&E to include the following information
a. Share critical and accurate information from single point of contact with public
a. Message to coincide with PG&E warning customers about pre-emptive power
shutdowns when the risk of fire is high.
b. Use text message, social media, news media
b. Safety message example: Do NOT use a BBQ to heat your home; could result in carbon
monoxide poisoning. DO NOT use candles. If you have power conserve electricity.
Conserve water
c. Sample Email: Safety Alert: Fire danger conditions may cause PG&E Public Safety Power
Shutoff (Notification on «DATE»). Elevated weather conditions, including potential fire
risk, are forecasted in the next 24 to 48 hours and may impact electric service in
portions of San Luis Obispo County. If these conditions persist, PG&E may need to turn
off power to local customers for safety. Outages could last for multiple days. Maps of
impacted areas are also available at pge.com/pspsveventmaps. If PG&E does turn off
power for safety, they will work to restore power as soon as it is safe to do so. For more
information visit pge.com or call 1-800-743-5002. (IT to establish City contact number)
d. Sample Text: Due to weather forecast PG&E may turn off power at «TIME, DATE». For
more info: pge.com; 1-800-743-5002 (IT to establish City contact number)
e. Sample Reverse 911 Phone Call: This is an important safety alert from the City of San
Luis Obispo, calling on «DAY, DATE». This notice is for community members that may be
affected by a planned power outage. Elevated weather conditions, including potential
fire risk, are forecasted in the next 24 to 48 hours and may impact electric service in
portions of San Luis Obispo county. If these conditions persist, PG&E may need to turn
off power to local customers for safety. Outages could last for multiple days. Maps of
impacted areas are also available at pge.com/pspseventmaps. We will continue to
monitor conditions and will provide further updates via text, radio and social media as
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available. For more information visit pge.com or call 1-800-743-5002. Thank you. (IT to
establish City contact number)
12. Dispatch Notify City employees on actions to take on reporting to work
a. Employees at work/on-duty shall remain at their department until given specific
direction from respective department head.
b. Consider operational needs/rotations/shifts balanced by available employees
c. If an emergency occurs when you are at work and you have difficulty in contacting your
family to find out if they are alright, family members can contact the SLO Dispatch non-
emergency line. The SLO Dispatch Center will then contact the on-duty BC or EOC
designee to advise your family of your status.
13. PIO Activate Amateur Radio Emergency Service (ARES)
a. EOC to coordinate
14. Liaison Voluntary Organization Active in Disaster (VOAD) as necessary
a. EOC to coordinate
15. Logistics Implement schedule for re-fueling Generators and Emergency Vehicles
a. Logistics
1. Assign Fire Mechanics to establish and coordinate refueling
16. Elected Officials Determine Local Emergency Proclamation
a. Follow same procedures as other emergencies
b. Specific power that may be useful
1. To set curfews
2. Actions to reduce civil unrest
3. Acquisition of resources for public protection
c. Request for Mutual Aid
d. *See SLO County Emergency Proclamation and Disaster Declarations guidance
17. Power shut-off cancelled, power restored
a. Operational Area Conference Call Activation
1. SLO City EOC Director or Designee
2. SLO City Fire & Police Chief
3. SLO County OES Director or Duty Officer
4. Cal Poly EOC Director or Designee
5. CAL FIRE Chief or Duty Officer
b. Actions to be taken
1. Department Heads & Elected Officials notified by SLO City EOC Director or
Designee
2. Media release messaging in parallel with PG&E
3. As incident deescalates
a. Systematically release all city staff
b. EOC Director or Designee directs closure of EOC operations
c. Restock and prepare for future PSPS
4. Conduct after action review
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10. Recovery
The City of San Luis Obispo has a Recovery Plan under development as part of the City of San Luis
ObispoComprehensive Disaster Leadership Plan. The following points are a short Recovery.
A. Re-Energization During transition into a recovery phase, areas affected by the Power Shut-Off
event should be inspected to determine if they are safe for public re-entry. Based on joint
concurrence by the Unified Command Staff, re-entry will be authorized, and a Public
Information message to that effect will be issued.
B. Demobilization When response agencies are nearing completion of the last remaining life-
safety Protective Action Missions, and when the Emergency Services Director (San Luis Obispo
City Manager) or the Deputy Emergency Services Director determines that the disaster has
entered into a recovery phase, the command staff should develop a formal demobilization plan.
Consideration should also be given to assigning appropriate agencies to conduct short term
recovery operations (e.g., debris removal, restoration of critical facilities, utilities and
communications, and tending to the needs of the homeless and displaced, etc.) The City of San
Luis Obispo Emergency Operations Center should be downgraded as an Emergency Operations
Center. The Emergency Operations Center will then become a Recovery Operations Center
(ROC). It is desirable to attempt to restore departments to their normal working routine and
environment as soon as possible. The Unified Command Staff, as well as other City of San Luis
Obispo agencies, will be heavily involved in short and long-term recovery operations.
C. Final Report and Activity Log All department heads from the City of San Luis Obispo
departments involved in the Power Shut-Off event response will be required to complete a
narrative report and a master activity log. The narrative report briefly describes the primary
responsibility, the protective action missions performed and the total staff hours of
involvement by the agency during the emergency phase of the Power Shut-Off event. The
master activity log documents names and times of agency personnel involved in a mission,
equipment and supplies used, and any contracts with a private vendor to support emergency
operations. Most of this information can be extrapolated from individual activity logs used by
team leaders during the emergency (ICS 214, Emergency Operations Center messages,
Emergency Operations Center activity logs). A copy of the narrative report and activity logs
should be forwarded to City Hall as soon as possible and will be part of the official record of the
Power Shut-Off event disaster.
11. Special Considerations
A. Funding PSPS Events In an emergency the government assumes that they will expend local,
state and federal funds to respond to and recover from that emergency. The impacts of a PSPS
will essentially create a multiple-day emergency, yet there are no government funds to pay for
the response to that emergency. This includes creating cooling shelters, phone-charging
stations, checking on people, securing darkened neighborhoods from crime, activating
Emergency Operations Centers and Call Centers and checking in on our vulnerable populations.
We have limited resources to address a major power outage for consecutive days and must
recognize the logistical costs to support a PSPS could be substantial to the City.
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12. Revision Page
This Section is for Plan Holders to record the posting of each Official Plan Revision made by the Cityof
San Luis Obispo. Please enter the revision number, the pages, the date the revision was posted, and the
name of the person posting the revision.
Revision # Revision Title Page Number Revised Date Name
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References
Reference #1 Fire Threat Areas Map
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Reference #2 Cell Provider Information
IT and Dispatch staff reached out to our cellular service provider, Verizon and the County Office of
Emergency Services who has established a list of cell towers countywide.
What we have discovered is that all towers, regardless of whether they have a generator or not, have
battery back-up. Verizon advised their battery back-ups will last 4-8 hours. Their generators are
ks. They can run for days under load. They
are monitored 24/7 by human staff. For the sites without generators, they have locally stored mobile
generators. Verizon has also begun to
augments their capacity to handle users and increase data speeds. These cover a few blocks, have
battery back-up and are monitored like every other site but are not set up for generator hookup.
Per Cal OES, AT&T has committed to putting generators at all new site builds where possible. Most of
their sites have 4 hours battery backup. T-Mobile is in the process of updating their network to support
8 hours of battery backup and generators where space and permitting allows. Cal OES believes Sprint is
also in the process of installing a generator.
AT&T San Luis Obispo
1. AT&T California - 196 Suburban Rd. Diesel Fuel
2. AT&T California - Los Osos Valley RD Diesel Fuel
3. AT&T California - 872 Morro St. Diesel Fuel
Sprint San Luis Obispo
1. Sprint San Luis Obispo - 2484 Victoria Ave. Diesel Fuel
T-Mobile San Luis Obispo
1. T-Mobile West 6555 Altos De Piedra RD. Diesel Fuel
Verizon San Luis Obispo
1. Verizon Business - 9401 Los Osos Valley RD. Propane
2. Verizon Wireless - Mt Lowe RD. Diesel Fuel
3. Verizon Wireless - 6989 Monte Rd. Diesel Fuel
4. Verizon Business - 2482 Victoria Ave. Propane
5. Verizon Wireless - 994 Mill St. Diesel Fuel
6. Verizon Wireless - 101 x Los Osos Valley Rd. Diesel Fuel
7. Verizon Wireless - 1800 Calle Joaquin Diesel Fuel
8. Verizon Wireless - Madonna x Higuera St. Diesel Fuel
9. Verizon Wireless - 6555 Corral De Piedra Rd. Diesel Fuel
10. Verizon Wireless - South St. 406 Higuera St Diesel Fuel
11. Verizon Wireless - 1221 Stenner Creek Rd. Diesel Fuel
12. Verizon Wireless - 3535 Education Dr. Diesel Fuel
13. Verizon Wireless - 190 Santa Rosa St. Diesel Fuel
14. Verizon Wireless - 12165 Los Osos Valley Rd. Diesel Fuel
15. Verizon Wireless - SLO Airport 903 Airport Dr. Diesel Fuel
16. Verizon Wireless - SLO East 805 Morrison St. Diesel Fuel
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Reference #3 Situation Reporting Zones (SRZ)
To Be Added
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Associate
DonaldB.GilbertMichaelR.RobsonTrentE.SmithJasonD.Ikerd
August 14, 2019
Senate Hearing on Utility De-Energization Summary
Today, the Senate Subcommittee on Gas, Electric and Transportation Safety held a
hearing on preparing for electric utility de-energization. The Committee heard from two
panels that addressed de-energization from a utility and community perspective.
The first panel consisted of testimony from four stakeholders on the role of IOUs
in public safety power shutoffs (PSPS):
Joanne Serina from California Independent System Operator (ISO) discussed the
IOUs to evaluate the
impacts of a shutoff at the transmission level.
Elizaveta Malashenko, the Deputy Executive Director of Safety and Enforcement at the
CPUC,
responsibility to shut off power if conditions are unsafe. IOUs have the statutory right to
do so. She also reinforced the importance of communication with local entities during a
shutoff, a common theme of the hearing. In particular, she noted that SCE and PG&E
must adopt better standards for communication to keep first responders and other
crucial local entities informed before shutoffs. Regardless of if a PSPS occurs, there will
be costs to the community- it is therefore
effectively so affected entities can be as prepared as possible. To close her testimony,
she noted that SDG&E has had better outcomes from de-energization. SDG&E has a
network grid that allows them to be surgical in how they cut off power, which is stark in
contrast to PG&E, who has a radial system that does not allow targeted shutoffs.
Caroline Thomas-Jacobs from the California Office of Emergency Services (CalOES)
focused her testimony on the coordination underway between the CPUC, CalOES,
CalFire and IOUs to coordinate best next steps in future PSPS scenarios. She
reiterated the importance of IOU communication with CalOES at key points in the PSPS
process.
The last panelist was Sumeet Singh, the Vice President of Risk Management &
Community Wildfire Safety at PG&E. He opened his testimony by listing the ways the
utility is seeking to improve their wildfire prevention and response protocols. Most
notably for de-energization, he noted that the PG&E is installing sectionalization devices
to enable the utility to narrow the grid sectionjs that are targeted, leaving less people
without power. PG&E is also continuing to add more weather stations that will increase
PSPS accuracy as well as developing frameworks for re-energization in the timeliest
manner possible.
TH
1127 11Street SUITE 1030 Sacramento, CA 95814 ( 916) 443-6400 FAX (916) 443-6445
www.egrslobby.com
its
local jurisdictions during shutoffs.
Elizaveta, when questioned what the CPUC would ask PG&E to improve upon,
reiterated the need for better communication during emergencies. Senator Stern
emphasized the need to find solutions for residents who are dependent on medical
devices, refrigerated medicines, respirators and other life-saving services reliant on
electricity. Senator Wiener called out PG&E for claiming that the IOU uses de-
energization solely due to concern for public safety. He instead argued that PG&E must
be cutting off power because there is a financial incentive to avoid liability. To close this
panel, Senator Wiener argued that distributed energy resources (DER) should be relied
upon so residents are not adversely impacted and can take their energy into their own
hands. Sumeet from PG&E said he supports DERs, which the committee members
found surprising.
The second panel focused on community responsibility:
Sam Liccardo, the Mayor of San Jose, presented first and discussed how stakeholder
input is necessary to find a solution better than de-energization, as IOUs have an
asymmetric financial incentive that allows them to delegate the risk to businesses, local
entities and residents by shutting off the power and avoiding liability. He urged the
Legislature to 1) move the PSPS decision making authority from the private sector the
public, 2) mandate utilities to notify local entities prior to and throughout shutoffs to
increase preparedness and 3) increase funding for crucial local services necessary
during these events.
Lance Hastings from the California Manufacturers and Technology Association detailed
how de-energization hurts businesses, urging IOUs to provide warning as soon as
possible so businesses can prepare.
Scott Murtishaw from the California Solar + Storage Association discussed how solar
and storage can be used to minimize power disruption and provide backup during a
PSPS.
Melissa Kasnitz from the Center for Accessible Technology focused her testimony on
the risks that de-energization poses for the disabled, elderly, and those with energy-
dependent medical devices. She suggested that the utility fund transport for vulnerable
populations as well as financial reimbursement for the damage caused during a shutoff.
Of most relevance to municipal utilities, representatives from two utilities testified on the
effects of de-energization on their ability to provide service:
Terry Crowley, the Healdsburg Utility Director, testified on how de-energization impacts
ater, wastewater and electricity services. In order to
arrange backup generation and notify other relevant local entities, they need at least 72
hours to prepare. Further, Terry suggested that the IOUs be required to provide this
early notification and maintain constant communication with local officials on the status
of the shutoff. Because de-energization has such large consequences, he urged that it
must be a short-term solution.
To close the second panel, Alexander Coate, General Manager of East Bay Municipal
Utilities District, focused his testimony on the importance of effective communication
with PG&E in the event of a shutoff as well as how the shutoff itself impacts the
operation of their facilities. A distribution-level outage would affect between 200 and 240
of their facilities, demonstrating that prior notification is crucial in allowing for time to
establish backup generation and portable pumps that keep the utility functioning. In
order to meet greenhouse gas emission goals, East Bay MUD is working on finding new
backup power technologies and urged the state to join this effort as well. Like Terry
Crowley, Alexander noted that he hopes de-energization is a short-tern solution. For
now, East Bay MUD is developing a comprehensive mitigation plan that outlines the
best way to both turn off and re-energize their facilities in the event of a PSPS.
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