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HomeMy WebLinkAboutItem 4 - USE-0550-2019 (280 Higuera)PLANNING COMMISSION AGENDA REPORT SUBJECT: Review of a Conditional Use Permit for a new 1,626 square-foot Cannabis Retail Storefront in a Retail Commercial (C-R) Zone with a categorical exemption from environmental review. PROJECT ADDRESS: 280 Higuera St. BY: Brandi Cummings, Contract Planner (Walter Oetzell, Assistant Planner) Phone: 781-7593 e-mail: woetzell@slocity.org FILE NUMBER: USE-0550-2019 FROM: Tyler Corey, Principal Planner RECOMMENDATION: Adopt the Draft Resolution (Attachment 1) granting a Conditional Use Permit allowing the establishment and operation of a Cannabis Retail Storefront at 280 Higuera Street, based on findings and subject to conditions. SITE DATA Applicant MOM SLO LLC. Representative Levi Seligman Zoning Retail Commercial, Mixed-Use Overlay, Special Focus Area Overlay Zones, Cannabis Business Zone Overlay, (C-R-MU-SF-CBZ) General Plan General Retail Site Area 0.56 acre (24,213 s.f.) Environmental Status Categorically Exempt, CEQA Guidelines §15301 (Existing Facilities) SUMMARY The applicant, MOM SLO LLC, represented by Levi Seligman, has submitted an application for a Conditional Use Permit to allow the establishment and operation of a Cannabis Retail Storefront business, as provided by Zoning Regulations §§ 17.10.020 (A) and 17.86.080 (E) (1) (a), in a 1,626 square- foot commercial space (formerly the Drum Circuit) at 280 Higuera Street. Physical improvements to the site and existing buildings were reviewed and approved by the Community Development Director as part of a Minor Development Review (ARCH-0426-2019), on November 5, 2019. Meeting Date: November 13, 2019 Item Number: 4 Packet Page 81 USE-0550-2019 (280 Higuera Street) Page 2 Figure 1: Megan’s Organic Market; Front Elevation (Higuera St.) 1.0 COMMISSION PURVIEW The Planning Commission’s role is to review the project in terms of its consistency with the policies and standards set forth in the City’s General Plan and Zoning Regulations, including specific standards for Cannabis Activities described in Zoning §17.86.080 (Cannabis). 2.0 PROJECT INFORMATION 2.1 Site Information/Setting Table 1: Site Information Zoning C-R-MU-SF-CBZ (Retail Commercial with a Mixed-Use Overlay, a Special Focus Area Overlay, and Cannabis Business Zone Overlay) Site Size 0.56 acre (24,213 s.f.) Present Use & Development Vacant (formerly the Drum Circuit music shop) Topography Nearly level Access Bianchi Lane off Higuera Street Surrounding Use/Zoning East: C-S-MU-SF-CBZ (Service Commercial Businesses – The Sub) South: C-R-MU-SF-CBZ (Retail Commercial Businesses – Matthews Trailer Lodge) North: C-R-MU-SF-CBZ (Retail Commercial Businesses – Lube N Go) West: C/OS-5-SF-CBZ (Open Space Uses – San Luis Obispo Creek) Packet Page 82 USE-0550-2019 (280 Higuera Street) Page 3 2.2 Project Description As shown in the project plans (Attachment 2), the applicant proposes to convert an existing vacant retail building into a Cannabis Retail Storefront business with: • 1,086 square feet of ground floor retail space; • 540 square feet of office, restroom, and vault space; • A 410 square foot fenced exterior delivery bay (for receipt of incoming product); and, • A customer parking area with 13 vehicle parking spaces (including ADA and Electric Vehicle spaces) and 2 bicycle parking spaces. An existing legal non-conforming billboard along the south side of the property will also be removed as part of the project (billboards are prohibited per San Luis Obispo Municipal Code (SLOMC) §15.40.300 (D)). Figure 2: Project Site Plan (Ten Over Studio 2019) 2.3 Project Statistics Table 2: Project Statistics Item Proposed 1 Standard 2 Parking Spaces Total Vehicle 13 5 General Retail 13 5 (1 per 300 s.f. of general retail) Electric Vehicle (EV) Parking 1 EV ready space 1 EV ready space plus 25% capable Total Bicycle 2 0 Bicycle 2 (short term) n/a (does not apply to buildings less than 2,500 s.f.) Notes: 1. Applicant’s project plans 2. Zoning Regulations Packet Page 83 USE-0550-2019 (280 Higuera Street) Page 4 3.0 PROJECT ANALYSIS Staff has evaluated the proposed project for consistency with applicable General Plan goals and policies, and for consistency with the regulations for Cannabis Activities set out in the San Luis Obispo Municipal Code (SLOMC, Chapter 9.10) and Zoning Regulations (§17.86.080). 3.1 Cannabis Regulations (SLOMC Ch. 9.10) On May 22, 2018 the City Council adopted Ordinance No. 1647 amending the SLOMC to add Chapter 9.10, establishing regulations for cannabis businesses for the protection of the health, safety, and welfare of the residents of the City from the negative impacts of illegal cannabis activity. The City requires that each commercial cannabis operator obtain a Commercial Cannabis Operator Permit, and a Use Permit from the City, along with all state permits and licenses (SLOMC §9.10.040). This Chapter sets the basic regulatory framework for conduct of Cannabis Activities, including certain standards and limitations, and provisions for Records and Reporting (§ 9.10.130), Inspection and Enforcement (§9.10.140), Security Measures (§9.10.250), and Violation and Penalties (§9.10.280). The applicant was qualified and received a Commercial Cannabis Operator Permit from the City on September 5, 2019. If the project receives approval of this Conditional Use Permit, the applicant will be eligible to receive a Type 10 storefront retailer license from the California Bureau of Cannabis Control. The applicant will be required to display a copy of the commercial cannabis operator permit and state license in a location visible to the public and will be required to apply annually for renewal of the commercial cannabis operator permit prior to expiration. The applicant will be required to maintain records in compliance with §9.10.130 for review by the City and allow the City to perform unscheduled inspections during business hours. Consistent with SLOMC §9.10.210, §9.10.220 and §9.10.240, the project does not propose any alcohol and tobacco sales and service, cannabis events, or cannabis vending machines on site. 3.2 Zoning Regulations for Cannabis Activities (§17.86.080) Ordinance No. 1647 also amended Zoning Regulations by adding §17.86.080 establishing land use requirements and development standards for cannabis activities, limiting such activities to particular Zones and imposing certain limitations and restrictions on their operation, as discussed in further detail below. 3.2.1 Operations Plan. The applicant submitted an Operations Plan that complies with §17.86.080 (E) (4) (b) and includes an employee safety and training plan, noise and light management plan, waste management plan, and educational materials dissemination plan. The project will be subject to California Green Energy Standards (Title 24) and is not expected to result in excessive water, energy, or waste demand. Analysis of the security plan, odor plan, and plan for restriction of access by minors are addressed in more detail below. Excerpts of the Operations Plan are included as Attachment 3 (Sensitive material, such as security plans, has been removed). 3.2.2 Security. The applicant prepared a Security Plan that addresses both state-wide regulations of the Bureau of Cannabis Control and concerns of the City Police Department (§17.86.080 (E) (4) (b) (i)). The Security Plan prepared by the applicant for this application was reviewed and approved by the City’s Packet Page 84 USE-0550-2019 (280 Higuera Street) Page 5 Police Department during evaluation of the Commercial Cannabis Operator Permit application for the proposed business. It includes on-site security guards, controlled access to the retail area, a secured delivery bay, and video cameras that are accessible in real time by the City Police Department. 3.2.3 Enforcement Priorities. The project includes measures that address enforcement priorities for commercial cannabis activities, including restricting access to the public and to minors and ensuring that cannabis and cannabis products are only obtained from and supplied to other permitted licensed sources within the state and not distributed out of state (§17.86.080 (E) (5) (e)). The applicant will prevent anyone from under the age of 21 from entering the retail facility by reviewing valid government IDs at the entrance. The applicant will post signs that purchasing cannabis for minors is against the law and will not carry any products that are packaged in a way that would be appealing to minors. In accordance with state law, the applicant will be using an inventory management system that is compliant with the state’s track-and-trace program which is meant to ensure all products are derived from licensed vendors and that all damaged or returned products are disposed of per state requirements. 3.2.4 Cannabis Odors. Commercial cannabis activities are to be conducted in a manner that prevents cannabis odors from being detected offsite (§17.86.080 (E) (5) (c)). The applicant prepared an Odor Control Plan as part of their application packet, which describes installation of an air filtration and treatment system that filters air before it exists the facility, using an activated carbon matrix to remove odor. 3.2.5 Hours of Operation. Hours of operation proposed by the applicant are between 9:00 a.m. and 8:00 p.m., consistent with the Zoning Regulations §17.86.080 (E) (10). 3.2.6 Location and Number of Facilities. Zoning Regulations require that Cannabis Retail Storefront businesses be located at least 1,000 feet from schools (any level), public parks, and playgrounds, at least 600 feet from any licensed daycare centers, and at least 300 feet from any residentially zoned area within the Cannabis Business Zone (§17.86.080 (E) (10) (iii)). The project is in compliance with all distance standards to these uses, as summarized in the table below. Table 3: Compliance with Distance Standards Use Name Distance School Hawthorne Elementary School 2,678 feet Public Park Charles A and Mary R Maino Open Space (Lemon Grove Loop trailhead) 1,114 feet Playground Emerson Park 1,743 feet Licensed Daycare Center Grandmother’s House at St. Stephens 2,276 feet Residentially Zoned Area within the CBZ 446 feet Storefront retail sales are limited to three facilities within the City (§17.86.080 (E) (10) (b) (ii)). The regulations also require that Cannabis Retail Storefront businesses be separated at least 1,000 feet from other Cannabis Retail Storefront businesses (§17.86.080 (E) (10) (b) (iv)). No other Cannabis Retail Packet Page 85 USE-0550-2019 (280 Higuera Street) Page 6 Storefront has been permitted by the City at this time, with only one other retailer under consideration at this time: The Natural Healing Center proposed at 2600 and 2640 Broad Street is more than 1,000 feet (approximately 5,650 feet as the crow flies) from the subject site. Figure 3: Cannabis Business Zone and Surrounding Uses 3.3 Parking The project requires 5 vehicle parking spaces. The project includes an extra 8 surface parking spaces in addition to the required number of spaces, for a total of 13 off-street parking spaces. The parking calculation is based on §17.72.030, which requires 1 parking space for every 300 feet of general retail area. The project requires one van accessible (ADA) parking space, which is included on the proposed plans as part of the 13 total spaces being provided. Additionally, based on the number of required parking spaces (5), the project is required to provide 1 electric vehicle (EV) ready charging space and additional EV capable spaces equal to 25% of the required vehicle parking spaces for the site (5 x 25% = 1.25 or 1 based on the Zoning Regulations definition of fractions (Section 17.04.010)). The project is proposing to provide 1 EV ready charging space as part of the 13 total spaces being provided and is conditioned to provide 1 additional EV capable space (Attachment 1, Draft Resolution - Conditions of Approval No. 13). Packet Page 86 USE-0550-2019 (280 Higuera Street) Page 7 Based on the size of the proposed project, bicycle and motorcycle parking is not required. However, the project is proposing to install 2 bicycle parking spaces. 4.0 ENVIRONMENTAL REVIEW The project is categorically exempt from the preparation of environmental documentation under the California Environmental Quality Act (CEQA). The project is consistent with General Plan policies for the land use designation and is consistent with the applicable zoning designation and regulations. The project consists of the operation of existing, private structures that involves negligible expansion of use beyond existing and historical uses, as described in CEQA Guidelines § 15301 (Existing Facilities). The project site is not on a list of hazardous waste sites and does not contain a significant historical resource. The property is less than one acre in size and is entirely surrounded by urban uses that have no value as habitat for endangered, rare or threatened species as the site is located on an existing developed property and is almost entirely paved. The site is served by required utilities and public services. 5.0 CONCURRENCE Staff from all departments, including the Police Department, reviewed the proposed project and they concur with the provided evaluation and conditions of approval. 6.0 ALTERNATIVES 6.1 Continue the item. An action to continue the item should include a detailed list of additional information or analysis required. 6.2 Deny the item. Deny the project based on findings of inconsistency with State law, the General Plan, Zoning Regulations, and/or other pertinent City standards. 7.0 ATTACHMENTS 1. Draft Resolution 2. Project Site Plan and Floor Plan 3. Operations Plan (Excerpts) Packet Page 87 RESOLUTION NO. XXXX-19 A RESOLUTION OF THE SAN LUIS OBISPO PLANNING COMMISSION GRANTING A CONDITIONAL USE PERMIT FOR THE ESTABLISHMENT AND OPERATION OF A CANNABIS RETAIL STOREFRONT INCLUDING A CATEGORICAL EXEMPTION FROM ENVIRONMENTAL REVIEW AS REPRESENTED IN THE PLANNING COMMISSION AGENDA REPORT AND ATTACHMENTS DATED NOVEMBER 13, 2019 (280 HIGUERA STREET, FILE #USE-0550-2019) WHEREAS, the Planning Commission of the City of San Luis Obispo conducted a public hearing in the Council Chamber of City Hall, 990 Palm Street, San Luis Obispo, California, on November 13, 2019 for the purpose of considering a Conditional Use Permit application USE- 0550-2019 for establishment and operation of a Cannabis Retail Storefront; and WHEREAS, notices of said public hearing were made at the time and in the manner required by law; and WHEREAS, the Planning Commission has duly considered all evidence, including the testimony of the applicant, interested parties, and the evaluation and recommendations by staff, presented at said hearing. NOW, THEREFORE, BE IT RESOLVED by the Planning Commission of the City of San Luis Obispo as follows: Section 1. Findings. Based upon all the evidence, the Commission makes the following findings in support of approval of the Conditional Use Permit: 1. The proposed use is consistent with Section 17.86.080 Zoning Regulations and Chapter 9.10 of the Municipal Code because, as proposed, the use will not negatively impact the residential uses in the neighborhood, is consistent with adjacent businesses that have similar hours of operation, will not be located within 1,000 feet of any pre-school, elementary school, junior high school, high school, public park or playground, within 600 feet of any licensed daycare center, within 300 feet of residential uses within the CBZ, or within 1,000 feet of another cannabis retail storefront, and the business shall adhere to the City’s Noise Ordinance and conditions of approval. 2. That the site is adequate for the project in terms of size, configuration, topography, and other applicable features, and has appropriate access to public streets with adequate capacity to accommodate the quantity and type of traffic expected to be generated by the use. 3. The project will not be detrimental to the health, safety, and welfare of persons living or working at the site or in the vicinity because the cannabis retail storefront does not present a potential threat to the surrounding property and buildings. This project is subject to use permit requirements, City regulations, and California Building Code requirements designed to address health, safety, and welfare concerns. Additionally, the applicant ATTACHMENT 1 Packet Page 88 Planning Commission Resolution No. PC-XXXX-19 USE-0550-2019 (280 Higuera Street) Page 2 prepared a Security Plan that addresses both state-wide regulations of the Bureau of Cannabis Control and concerns of the City Police Department. 4. The cannabis retail storefront, as proposed, will comply with all the requirements of State and City for the dispensing of cannabis, including dual licensure and participation in an authorized track and trace program. Section 2. Environmental Review. The project is categorically exempt from the preparation of environmental documentation under the California Environmental Quality Act (CEQA). The project is consistent with General Plan policies for the land use designation and is consistent with the applicable zoning designation and regulations. The project consists of the operation of existing, private structures that involves negligible expansion of use beyond existing and historical uses, as described in CEQA Guidelines § 15301 (Existing Facilities). The project site is not on a list of hazardous waste sites and does not contain a significant historical resource. The property is less than one acre in size and is entirely surrounded by urban uses that have no value as habitat for endangered, rare or threatened species as the site is located on an existing developed property and is almost entirely paved. The site is served by required utilities and public services. Section 3. Action. The Planning Commission does hereby approve the use permit application USE-0550-2019 for a cannabis retail-storefront dispensary project located at 280 Higuera Street subject to the following conditions: 1. The proposed use shall operate consistent with the project description and other supporting documentation submitted with this application unless otherwise conditioned herein. This use permit shall be reviewed by the Community Development Director if any reasonable written complaint is received from any citizen or from the Police Department or upon receipt of evidence that the use is not in compliance with conditions of approval and the Municipal Code. The Community Development Director may refer the complaint to the Planning Commission at his/her discretion and conditions of approval may be added, deleted, or modified or the use permit may be revoked to ensure on -going compatibility between uses on the project site and other nearby uses. 2. The applicant shall pay all applicable current and future state and local taxes and all applicable commercial cannabis fees and related penalties established by the City Council, including but not limited to application, administrative review, inspection, etc. 3. Minors and persons under the age of twenty-one on the premises, even if accompanied by a parent or guardian or a person between the ages of eighteen and twenty possessing a valid medical cannabis identification card shall be prohibited from entering the cannabis retail storefront. 4. Outdoor storage of cannabis or cannabis products is prohibited. ATTACHMENT 1 Packet Page 89 Planning Commission Resolution No. PC-XXXX-19 USE-0550-2019 (280 Higuera Street) Page 3 5. In addition to the 1 EV ready parking space, the applicant shall install 1 EV capable parking space. Improvements, including empty raceways to the parking spaces, shall be shown on tenant improvement plans at time of application for building permits. 6. Prior to issuance of a building permit, the applicant shall record a Community Benefits Agreement, in a form subject to the approval of the City Attorney. 7. The applicant shall defend, indemnify, and hold harmless the City and/or its agents, officers, and employees from any claim, action, or proceeding against the City and/or its agents, officers, or employees to attack, set aside, void, or annul the approval by the City of this project, and all actions relating thereto, including but not limited to environmental review (“Indemnified Claims”). The City shall promptly notify the applicant of any Indemnified Claim upon being presented with the Indemnified Claim, and City shall fully cooperate in the defense against an Indemnified Claim. On motion by __________________, seconded by ________________, and on the following roll call vote: AYES: NOES: REFRAIN: ABSENT: The foregoing resolution was passed and adopted this day of November 13, 2019. _____________________________ Tyler Corey, Secretary Planning Commission ATTACHMENT 1 Packet Page 90 539 Marsh StreetSan Luis Obispo, CA805.541.1010info@tenoverstudio.comMOM SLO LLC.280 HIGUERA ST, SAN LUIS OBISPODATE: 6/27/2019A1.0SITE PLANSCALE: 1” = 30’-0”KEYNOTES1. (E) POWER POLE2. FUTURE POTENTIAL AFFORDABLE HOUSING3. NEW PAVED PARKING AREA INCLUDING ADA STALL, TRASH ENCLOSURE, AND LANDSCAPING4. (E) BILLBOARD TO BE REMOVED5. (N) 6’ TALL WOOD FENCE, TYP.6. NEW SERVICE ENTRANCE7. ADA PATH OF TRAVEL8. HATCHING AREA INDICATES EASEMENT AREA9. FUTURE MURAL10. ADA VAN PARKING SPACE11. EV PARKING SPACE12. 2 BIKE-BIKE RACK13. ADA PARKING STALLSITE PLAN LEGENDLIGHTING LEGENDH I G U E R A S T R E E TB I A N C H I L A N ES A N L U I S O B I S P O C R E E KNOPARKING275.00'101.86'270.00'50.00'1905STEEL BRIDGEM180MMM180180180EV280HIGUERA1626 S.F.123456789101211MOTION SENSORSECURITY CAMERAMLED SCONCE LIGHTINGNIGHT SKY COMPLIANTLED BOLLARD LIGHTINGNIGHT SKY COMPLIANTN141514. SIGN TO READ"Smoking, ingesting, vaping, eating or consuming cannabis or cannabis products on this site or in a public place is prohibited"15. SIGN AT ENTRY TO READ: "21 AND OVER."ATTACHMENT 2Packet Page 91 539 Marsh StreetSan Luis Obispo, CA805.541.1010info@tenoverstudio.comMOM SLO LLC.280 HIGUERA ST, SAN LUIS OBISPODATE: 6/27/2019A2.1REFLECTED CEILING PLANSCALE: 1/8” = 1’-0”NKEYNOTES1. (N) LIGHT AND EXHAUST FAN2. (N) OUTLET FOR SIGN ABOVE DOORRCP LEGENDELECTRICAL SYMBOLS LEGENDRESTROOMRESTRICTEDVAULTRESTRICTEDINTAKE/OFFICEENTRANCEVESTIBULERECEPTIONRETAILRETAILFENCEDDELIVERY BAY21PPPPPP3333CEILING TO MATCH (E) CEILINGDOOR SHOWN DASHEDSINGLE POLE SWITCHTHREE-WAY SWITCHRECESSED CEILING LIGHT FIXTURECEILING MOUNTED PENDANT LIGHTWALL MOUNTED LIGHT FIXTURE3PATTACHMENT 2Packet Page 92 MOM SLO LLC 51 Advertising and Messaging Targeted Only to Adults 21+ MOM is committed to making sure adult-use cannabis is not diverted to minors. No person under 21 years of age will be given access to the premises at 280 Higuera St, San Luis Obispo, CA 93401, to ensure this all customers must present a valid form of government issued ID as well all customers must sign up as a MOM Member. An account will be created for each customer. There will be signage in the Entrance Vestibule that states that it is against the law to provide adult use cannabis to persons under the age of 21. MOM will refuse sale and entry to any customer that is known to have provided adult use cannabis to persons under the age of 21, these persons will be designated in our cannabis compliance platform Proteus420. MOM reserves the right to refuse sale to anyone suspected of supplying or intending to supply adult-use cannabis to persons under the age of 21, these persons will be designated in our cannabis compliance platform Proteus420. MOM is committed to providing resources and knowledge to prevent unpleasant or potentially dangerous outcomes when using cannabis. Please see Exhibit E: Public Messaging for informational pamphlets that will be available to customers at 280 Higuera St, San Luis Obispo, CA 93401. Pamphlets include: • Think Low and Slow: Cannabis Edibles • Marijuana+Driving=Danger • Vape 101: How to correctly use and care for your vape pen • Cannabis Use Disorder and Cautions MOM has always offered “low-dose” or “micro-dose” cannabis products as an option. MOM will continue to provide low or micro-dose options for its retail 280 Higuera St, San Luis Obispo, CA 93401. Products that we anticipate to carry in this category include Kiva Mints which offer only 2.5mg of THC per mint and high-CBD-low-THC flower strains such as “Remedy” or “Harlequin”, as well as high-CBD-low-THC edibles. Please see section 1-H: Products and Services for a complete list of our proposed products. Cannabis use disorder (CUD), also known as cannabis addiction or marijuana addiction, is defined in the fifth revision of the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) and ICD-10 published by World Health Organization as the continued use of cannabis despite clinically significant impairment, ranging from mild to severe. MOM will offer to first time customers to help customers control their cannabis use through a voluntary tracking program where customers can select weekly quotas for the maximum amount of MG of THC and the maximum amount of cannabis flower. To achieve this, MOM will make a note of the customer’s determined maximums on the customers account, a MOM employee will then be able to review the previous seven days of receipts to determine if that customer has reached their maximum. Please see Exhibit E: Public Messaging for our pamphlet on Cannabis Use Disorder and Cautions including the risk of cannabis use for the development of the ATTACHMENT 3 Packet Page 93 52 MOM SLO LLC adolescent brain. MOM will ensure that all advertising, branding, and products will only target adult audiences (21+). Prior to any advertising or marketing from the licensee involving direct, individualized communication or dialogue, MOM will use age affirmation to verify that the recipient is 21 years of age or older. All visual media will be clearly labelled as for 21 years of age and over. All packaging of product will be compliant with state and local requirements and will be properly labeled. No products, advertising, or branding will be attractive to children—This includes using cartoons, images popularly used to advertise to children, imitating candy labeling, and using the words “candy” or “candies” anywhere on the label. Social Commitments Diversity & Inclusion MOM will make special efforts to achieve high levels of diversity and gender parity among its staff (and pay rates), and to provide a welcoming retail environment for all customers regardless of race, gender, sexual orientation, etc. MOM’s hiring managers will use inclusive hiring practices designed to reduce discrimination. MOM will host yearly training seminars for its employees with a goal of identifying unconscious biases and reducing workplace discrimination. MOM will also provide scheduling flexibility to those with young children. Environmental Commitments • MOM strives to minimize its carbon footprint • MOM will install solar panels with a goal of producing enough energy to achieve net zero energy consumption • MOM has applied for Green Business Certification through the CA Green Business Network, and commits to achieving full certification. In fact this application is even printed on recycled paper! • MOM will install two electric vehicle charging stations in its parking lot • MOM will install energy efficient appliances throughout its building • MOM employees will be rewarded for biking/walking to work • MOM will install a bike rack in its parking lot area • MOM will utilize green building practices during construction MOM has a long history of providing community benefits through donations of time, money, and even blood! This is covered in Section 1-B: Community Relations Plan and Section 2: Community Benefit. ATTACHMENT 3 Packet Page 94 338 MOM SLO LLC California Cannabis Health Information Initiative What is Legal for Adult Use? It is legal for adults 21 or older to possess, consume and cultivate cannabis in California. Sale of cannabis from licensed retail outlets will become legal January 1, 2018. If you are 18 or older, you can use cannabis if you have a current qualifying physician’s recommendation or a valid county-issued medical marijuana identification card. The new law, known as the Medicinal and Adult-Use Cannabis Regulation and Safety Act,1 includes information about where you can use cannabis, how much you can possess, and the penalties for illegal use. Here are a few things you should know. Buying, Selling, and Giving • If you are 21 or older, you can buy and possess up to one ounce (28.5 grams) of cannabis and up to eight grams of concentrated cannabis (separated resin, whether crude or purified, obtained from cannabis).2 − You can only buy cannabis at retail outlets licensed by the California Bureau of Cannabis Control.3 − Although you can legally possess cannabis, it is illegal for you to sell it without a license.4 − You can give up to one ounce (28.5 grams) of cannabis and up to eight grams of concentrated cannabis to a person 21 or older, but you cannot receive money or any form of compensation.5 Where You Can Use • You can use cannabis on private property. You cannot use, smoke, eat, or vape cannabis in public places. Property owners and landlords can ban the use and possession of cannabis on their properties.6,7 • You cannot use cannabis within 1,000 feet of a school, day care center, or youth center while children are present.8 • Even though it is legal in California, you cannot use or possess cannabis on federal lands like national parks, even if the park is in California.9 Drivers and Passengers • If you are under the influence of cannabis while operating a car, boat, or other vehicle, a law enforcement officer can pull you over and conduct a sobriety test.10 1 Senate Bill No.94, Sess. of 2017 (Cal. 2017) https://leginfo.legislature.ca.gov/ faces/billTextClient.xhtml?bill_id=201720180SB94 2 California Health and Safety Code Section 11362.1 3 California Business and Professions Code Section 26140 4 California Health and Safety Code Section 11359 5 California Health and Safety Code Section 11362.1 6 California Health and Safety Code Section 11362.45 (h) 7 California Health and Safety Code Section 11362.3 (a)(2) 8 California Health and Safety Code Section 11362.3 9 Controlled Substances Act (CSA) (21 U.S.C. § 811) 10 California Health and Safety Code Section 11362.3(a)(7), 11362.45(a), and 11362.3(a)(8) What is Legal for Adult Use?Last Update September 1, 2017 ATTACHMENT 3 Packet Page 95 MOM SLO LLC 339 California Cannabis Health Information Initiative • Having an open container of cannabis in a vehicle while driving or riding in the passenger seat is against the law. If you have cannabis in a vehicle, it must be in an approved sealed package or container. Otherwise, it must be kept in the trunk of the vehicle.11 • Keep it in California. It is illegal to take your cannabis across state lines, even if you are traveling to another state where cannabis is legal.12 Growing and Processing • If you are 21 or older, you can plant, cultivate, harvest, dry, and process up to six cannabis plants in your private residence or on the grounds of your residence.13 • If you are growing cannabis, the plants must be in a locked space that is not visible to the public. Cities and counties may prohibit the outdoor cultivation of cannabis. • It is against the law for you to use a volatile solvent for the manufacture of concentrated cannabis for your own personal use.14 Other Laws • Even though it is legal in California, employers have the right to prohibit the use of cannabis by their employees. Know your workplace cannabis policies.15 • Cities and counties may have stricter laws than the state about cannabis use. Know your local cannabis laws.16 • There are several penalties for violating cannabis law including fines, jail time, community service, and drug education. NOTE: Cannabis remains illegal under federal law. This document is not intended to be a comprehensive review of the requirements and limitations for the personal use of cannabis and the penal laws pertaining to cannabis in California. For more information, visit: https://leginfo.legislature.ca.gov/faces/billTextClient. xhtml?bill_id=201720180SB94. 11 California Health and Safety Code Section 11362.3(a)(4) 12 Section 812 of Title 21 of the U.S. Code; California Business and Professions Code 26080 13 California Health and Safety Code Section 11362.2 14 California Health and Safety Code Section 11362.3(a)(6), California Business and Professions Code 26000 et seq. 15 California Health and Safety Code Section 11362.45 16 California Health Safety Code Section 11362.2 What is Legal for Adult Use?Last Update September 1, 2017 ATTACHMENT 3 Packet Page 96 MOM SLO LLC 315 03. Education Plan KEY TAKEAWAYS 03 EDUCATION PLAN Live Workshops Written Documentation Online Educational Materials Radio Show Community education is the key to success for all stakeholders. Educational material dissemination plan ATTACHMENT 3 Packet Page 97 316 MOM SLO LLC Education Plan MOM will host in-store tours and workshops with a focus on dosing, modes of ingestion, safe use, secure storage, and local and State regulations. These events will occur once per quarter at minimum, with a goal of once per month. In-store Educational Tours and Workshops01 MOM has created educational pamphlets on subjects such as: hazards of driving under the influence, safe dosing, education about vaping, etc. (See following pages) Educational Pamphlets02 Educational signs about the hazards of driving under the influence of cannabis will be dis- played in parking lot area. In the dispensary retail area, MOM will display signs that direct customers to the copies of the educational materials provided in Exhibit E: Public Messaging and Exhibit N: Cannabis and Me: FAQs for Patients & The Public. Educational Signage03 MOM’s website will feature an ‘education’ section including educational media describing: modes of ingestion, time of onset/duration of effects, risks associated with use by minors, possible risks associated with using cannabis while pregnant or nursing, and Cannabis Use Disorder. Online Educational Materials04 MOM’s Community Relations Manager hosts an educational cannabis-themed radio show on Estero Bay Public Radio. The show focuses on local regulation, safe-use, emerging research, and history. Educational Radio Show05 MOM will promote responsible cannabis use by: providing low-dose options, ensuring that all messaging on packaging is accurate and thorough, posting information about Cannabis Use Disorder and the potential negative side effects on the brain development of young adults, adolescents, and minors, and offering to track customer use via user-determined quotas. Continued Promotion of Responsible Use06 ATTACHMENT 3 Packet Page 98 MOM SLO LLC 317 ATTACHMENT 3 Packet Page 99 ATTACHMENT 3 Packet Page 100 12345ATTACHMENT 3 Packet Page 101 THINK: LOW &SLOWCONTACT USMEGAN'S ORGANICMARKETWHAT'S THE RIGHT DOSE FOR ME? CALL 805 . 235 . 6678 OR TEXT 805 . 458 .0877ATTACHMENT 3 Packet Page 102 WHAT ARE EDIBLES? THC SAFETY TIPS START SLOW***WHAT TO DO IFYOU ATE TOOMUCH THCATTACHMENT 3 Packet Page 103 VAPE 101How to correctly use andcare for your vape pen.a CLOSER LOOK AT THE VAPE PENCONTACT USMegan's Organic Market local. organic. soil-grown. Morro Bay, CA Call 805.235.6678 Text 805.458.0877 megansorganicmarket.comquick startATTACHMENT 3 Packet Page 104 WHAT TYPE OF PEN DO I HAVE? W BUTTONLESS PUSH BUTTON ALL-IN-ONEThis pen has no button to operateit, simply attach the cartridge andinhale. Suction activates it.A one-time-use pen, Just puffon it until the oil runs out andrecycle it away!This pen has a button to operateit, after attaching the cartridge,hold down the button as youinhale. The button is also used toturn the pen on and off by clickingit a few times quickly.-W TIPSW -CHOOSING A CARTRIDGEATTACHMENT 3 Packet Page 105 Megan's Organic Market 805-235-6678MEGAN'S ORGANIC MARKETOur mission is to improve the health of ourcommunity by providing safe and reliableaccess to quality cannabis, and by striving tobe the best customer service professionals inthe industry.MEGANSORGANICMARKET.COMMEGAN'S ORGANIC MARKETTHE DANGERS OF CANNABIS USE DISORDER (C.U.D)FAQ'sWhat are the signs and symptoms of C.U.D.?Symptoms can include agitation, bloodshot eyes, challenges in problem solving, and paranoia. What is the Risk of Developing Cannabis Use Disorder?Greater frequency of cannabis use increases the likelihood of developing problem cannabis use. Recent data suggest that 30 percent of heavy cannabis users may have some degree of cannabis use disorder Is cannabis use ok for young adults?People who begin using cannabis before the age of 18 are four to seven times more likely to develop a cannabis use disorder than adults. ATTACHMENT 3 Packet Page 106 Safe & sensibleProlonged cannabis use produces both pharmacokinetic changes and pharmacodynamic changes to the body. These changes require the user to consume higher doses of the drug to achieve a common desirable effect, reinforcing the body's metabolic systems for eliminating the drug more efficiently and further downregulating cannabinoid receptors in the brain. These effects compound themselves, in that the chronic user must consume more frequently to overcome the accelerated clearance, and higher doses to overcome the blunted response to receptor activation. DEPENDENCY Cannabis use disorder is common in the United States, is often associated with other substance use disorders, behavioral problems, and disability, and goes largely untreated, according to a new study conducted by the National Institute on Alcohol Abuse and Alcoholism, part of the National Institutes of Health. The analysis found that 2.5 percent of adults — nearly 6 million people — experienced marijuana use disorder in the past year, while 6.3 percent had met the diagnostic criteria for the disorder at some point in their lives. .CANNABIS USE DISORDER IS COMMON AND OFTEN UNTREATEDM O M o f f e r s t o h e l p c u s t o m e r s c o n t r o l t h e i r c a nn a b i s u s e t h r o u g h a v o l u n t a r y t r a c k i n g p r o g r a m w h e r e c u s t o m e r s c a n s e l e c t w e e k l y q u o t a s f o r t h e m a x i m u m a m o u n t o f M G o f T H C a n d t h e m a x i m u m a m o u n t o f c a n n a b i s f l o w e r . A s k a M O M c u s t o m e r s e r v i c e s p e c i a l i s t h o w y o u c a n s t a r t t r a c k i n g a n d l i m i t i n g y o u r c a n n a b i s u s e . WITHDRAWAL Cannabis withdrawal symptoms can occur in one half of patients in treatment for cannabis use disorders. These symptoms include dysphoria (anxiety, irritability, depression, restlessness), disturbed sleep, gastrointestinal symptoms, and decreased appetite. Most symptoms begin during the first week of abstinence and resolve after a few weeks. The withdrawal symptoms are usually not severe, even after heavy use. PREVENTIONATTACHMENT 3 Packet Page 107 MOM SLO LLC 341 05. Lighting Plan KEY TAKEAWAYS 05 LIGHTING PLAN Energy Efficient LED Lighting “All Night” Lighting for Security Fixtures that Limit Light Pollution Well thought out lighting not only increases safety, it adds beauty to a space. ATTACHMENT 3 Packet Page 108 342 MOM SLO LLC Lighting Plan Lighting on the interior of the facility will use code compliant, energy efficient LED bulbs. There will be ample fixtures to achieve a well- lit, positive customer experience, as measured by the equivalent of 2 foot candles at floor level. Additionally, there will be accent lighting for decorative purposes. This may include “up-lighting” for walls and fixtures, and “back- lighting” for product displays. All lights will be connected to a centrally controlled system that ensures consistent illumination during operating hours. Minimal interior lighting shall remain illuminated during overnight hours for security purposes. Please see the lighting diagram on the following page for exact lighting placement. Interior Lighting MOM is mindful of the potential negative impacts of overnight exterior lighting in the form of “light pollution”. Following guidelines from the International Dark Sky Association, MOM will use downward-pointing, “shielded”, exterior lighting that meet all security requirements. Limited Light Pollution Downward facing lights, as pictured, preserve the night sky. Exterior lighting will be sufficient to illuminate all major areas of the retail location including but not limited to entry and exit ways, walkways, the parking lot, delivery bay, points of ingress and egress, and trash receptacles. The lighting system shall include an automatic light sensitive switch to ensure illumination during all non-daylight hours. MOM’s site plans propose significant parking lot expansion and the accompanying lighting will help better illuminate Bianchi Lane. All exterior lighting will be energy efficient LED bulbs and use fixtures that limit light pollution. Exterior Lighting Lighting Diagram prepared by local architectural firm 10 Over Studio is located on the following page. All lighting will be compliant with California Building Code and SLO City Municipal Code. ATTACHMENT 3 Packet Page 109 539 Marsh StreetSan Luis Obispo, CA805.541.1010info@tenoverstudio.comMOM SLO LLC.280 HIGUERA ST, SAN LUIS OBISPODATE: 1/23/2019A2.1REFLECTED CEILING PLANSCALE: 1/8” = 1’-0”NKEYNOTES1. (N) LIGHT AND EXHAUST FAN2. (N) OUTLET FOR SIGN ABOVE DOORRCP LEGENDELECTRICAL SYMBOLS LEGENDRESTROOMRESTRICTEDVAULTRESTRICTEDINTAKE/OFFICEENTRANCEVESTIBULERECEPTIONRETAILRETAILFENCEDDELIVERY BAY21PPPPPP3333CEILING TO MATCH (E) CEILINGDOOR SHOWN DASHEDSINGLE POLE SWITCHTHREE-WAY SWITCHRECESSED CEILING LIGHT FIXTURECEILING MOUNTED PENDANT LIGHTWALL MOUNTED LIGHT FIXTURE3P 411 problems. Toward this effort, the safety team and Management will be expected to do the following ● Politely discourage loitering, solicitors, or people obstructing the sidewalk without lawful reason ● Politely discourage double parking and blocking of sidewalks, streets, and other roadways and report to law enforcement if necessary ● Enforcing a comprehensive code of conduct. ● Preventing unnecessary nuisance activity within close proximity such as loitering, consumption of alcohol or drugs within 500 feet, noise, illegal parking, etc. ● Place appropriate calls to authorities to help maintain a clean and orderly appearance of the dispensary and surrounding area ● Regularly clear debris and trash from outside the front and surrounding premises prior to opening and periodically during daily operating hours To further ensure a safe environment, the dispensary will be staffed by managers who are dedicated to the safety and well-being of the patients and employees. A Safety Team member will be available to move around the interior and exterior of the dispensary to address any issues in a preventative and helpful manner. The possibility of physical altercations or open hostilities, however slight, shall be considered carefully – violence and any threatening or dangerous behavior will not be tolerated. Any such actions are considered immediate reasons for ejection or non-admittance to the dispensary. Persons involved in Critical Incidents will be escorted to the exit and removed with an admonishment not to return. The staff is required to document all Critical Incidents, including the name of the person(s), date, time, and brief description of the incident. Robbery In the event of a robbery, employees are expected to remember and enact the 6 C’s as follows 1. Calm. If someone approaches you with the intention of robbing the store, stay calm. This will certainly be easier said than done, but it’s critical to your safety. If you panic, the robber’s adrenaline will rise even higher and could lead to tragedy. 2. Communicate. Listen to what the robber is asking you to do. 3. Cooperate. No one expects you to be a hero in a robbery. Your safety and the safety of customers in the store is the number one priority. Give the robbers what they want in a way that maximizes safety. 4. Close and call. As soon as the robbers leave the building, lock the door and call 9-1-1. Once emergency personnel arrive, call your manager. 5. Control. Once you’re safe and the threat of robbery is over, take control of your emotions and the surroundings. Do not conduct any business, and do not touch anything. If other customers are in the store, ask for their patience while you wait for the police to arrive. Do not give out any information, except to police and company management. 6. Confide. Being the victim of robbery is a traumatic experience that can be difficult to process. Talk about your feelings. If you need help, talk to a manager or your doctor. ATTACHMENT 3 Packet Page 111 MOM SLO LLC 359 07. Water Efficiency Plan KEY TAKEAWAYS 07 WATER EFFICIENCY PLAN Low-Flow Fixtures Drought Tolerant Landscaping Rainwater Capture Our changing climate requires everyone to take action. We’re committed to doing out part. Estimated water usage and water efficiency plans ATTACHMENT 3 Packet Page 112 360 MOM SLO LLC Water Efficiency Plan MOM SLO will have minimal water usage limited to a single restroom and landscape irrigation. Water usage for landscaping shall be derived from a small rainwater capture system whenever possible, reducing demand on the city water supply. All restroom fixtures shall be water conserving low-flow fixtures including the faucet and toilet. The toilet will also be equipped with a “dual flush” to further conserve water. The faucet shall be equipped with a timed motion sensor to reduce water usage. Fixtures will meet or exceed the requirements in the California Green Building Standards Code. Low-Flow Fixtures All landscaping will consist of drought tolerant plants that require little to no watering. Any required watering will be delivered through a drip irrigation system. The drip irrigation system will be connected to a rainwater capture system as described below. MOM will maintain all landscaping in good condition. Drought Tolerant Landscaping MOM will install a small (approximately 150 gallon) rainwater capture system to supply the drip irrigation system. The rainwater capture system will collect water flowing from the building’s gutters. MOM expects that with the drought tolerant landscaping the rainwater capture system will be sufficient to supply a majority, if not all, of the water supply required for the drip irrigation system. Rainwater Capture System MOM will monitor water usage on a consistent basis to identify any potential leaks or issues that lead to higher than expected water consumption. Any irregularities will be identified and rectified within 72 hours. Monitoring Policies ATTACHMENT 3 Packet Page 113 401 IX. SANITATION PROCEDURES Megan’s Organic Market has strict procedures to ensure sanitation. Employees are required to perform daily sanitation procedures as follows. All products sold by Megan’s Organic Market are pre-packaged and sealed before arriving at the dispensary. Nonetheless proper handling, hygiene and storage of products is of utmost importance. Products not on display will be kept in the secure storage vault, with temperature, light and humidity conditions optimized to maximize the shelf life of the products. Megan’s Organic Market will store cannabis items so that storage does not support pathogenic microorganism growth or toxic formation. ● Items that are considered edible with short expiration date, are stored in refrigeration. ● Items are otherwise packaged or stored in enclosed containers with shall remain dry and cool. ● During a sale, employees will assure that products are properly sealed and untampered with. Any product that is damaged or soiled shall be immediately quarantined and destroyed by a manager. ● Only cleaning products approved by the CDC in “Guideline for Disinfection and Sterilization in Healthcare Facilities (2008)” will be used in the facility. When possible Megan’s Organic Market shall choose the most environmentally safe option available. Floors, product shelving, and all other surfaces shall be sanitized at least daily. Specifically: ● Product shelving, and glass showcase surfaces shall be sanitized with approved cleaning product each morning before cannabis product is removed from the vault for display. Cannabis product shall always be removed before sanitizing a surface or product shelving if additional sanitation is required at any other point in a day. ● Exterior surfaces including sidewalks shall be swept and trash collected each morning before opening. ● All floors shall be swept/vacuumed each evening at close of business. All non-rug floors shall then also be mopped. ● All countertops, windows, and other surfaces shall be cleaned with approved cleaning product each evening at close of business. No cannabis product shall be present on the surface or nearby the surface when cleaning. Bathrooms shall be sanitized at least once daily. Specifically at close of business following the below procedure: ● Apply latex-free gloves and place “Bathroom Closed for Cleaning” sign in front of ● bathroom. Always knock and announce “cleaning,” or “maintenance,” to inquire ● if the bathroom is occupied. ● Spray the door handle with Scrubbing Bubbles, and wipe clean. ● Move to the sink. Use approved cleaning product to coat the countertop, sink ● basin, and handles/faucet. ATTACHMENT 3 Packet Page 114 402 ● Wipe these clean with paper towels. Use a damp disposable towel to remove ● additional residue. ● Always wear gloves when handling chemicals, and always wash hands afterward. ● Use approved cleaning product (like Windex) and paper towels to clean the ● mirror, ensuring no streaking is left behind. ● Clean the handicapped rails (if applicable) with approved cleaning product. ● Always move from least to the most contaminated area. Wipe clean. ● Clean the toilets. Use approved cleaning product on all surfaces except the inside bowl. Start with the handle and top of tank, working to lid, seat, rim, and exterior ● of bowl. Be sure to clean all the way down to the bolts holding the fixture to the ● floor. Unsightly dust and dirt can accumulate down there if not regularly cleaned. ● Apply approved cleaning product (like Lysol Toilet Bowl Cleaner) to inside of ● bowl, and use toilet brush to scrub. Flush when done by using a clean paper ● towel. ● Replace all bags. ● Stow all chemicals in the same compartment they came from on the cleaning ● cart, and empty garbage containers. Dispose of gloves. ● Mopping is the final step, and should be done every night at closing, or whenever the bathroom floor has become noticeably dirty during the day. Start from the farthest corner and mop towards the door. Use only the “Bathroom Only” mop. All garbage shall be emptied each evening at close of business. Megan’s Organic Market will remove all litter and waste from the licensed premises and maintain the operating systems for waste disposal in an adequate manner so that they do not constitute a source of contamination in areas where cannabis items are exposed. No food is allowed in the store, other than in the employee break area. Drinks must be in spill- proof containers and be kept in designated spaces away from product. The employee break area refrigerator shall be emptied every Sunday at close of business except for unopened, sealed beverages that are not past their expiration date. Megan’s Organic Market provides employees with adequate and readily accessible toilet facilities that are maintained in a sanitary condition and in good repair. The HVAC system has the ability to remove harmful spores and bacteria and therefore filters shall be inspected monthly and replaced when required. Sanitation Procedures: Employee Personal Hygiene The purpose of this Policy is to define the standards for Employee Personal Hygiene to prevent contamination of any cannabis products. All employees must wash their hands following CDC recommendations. Some of the scenarios include, but are not limited to: ATTACHMENT 3 Packet Page 115 403 ● Before beginning a shift ● Before stocking product ● Before, during, and after preparing food ● Before eating food ● Before and after treating a cut or wound ● After using the toilet/restroom ● After blowing your nose, coughing, or sneezing ● After touching an animal, animal feed, or animal waste ● After touching garbage ● After using the employee break room ● After a break ● After touching bare human body parts other than the dispensary agent’s clean hands and exposed portions of arms ● As often as necessary to remove soil and contamination How? i. Wet hands with clean running water (warm or cold) and apply soap. ii. Rub hands together to make a lather and scrub them well; be sure to scrub iii. the backs of hands, between fingers, and under nails. iv. Continue rubbing hands for at least 30 seconds. v. Rinse hands well under running water. vi. Dry hands using a clean towel. B. Hand sanitizers are not effective when hands are visibly dirty. How should you use hand sanitizer? 1. Apply the product to the palm of one hand. 2. Rub your hands together. 3. Rub the product over all surfaces of your hands and fingers until 4. your hands are dry. 5. Gloving is not a substitution for handwashing. C. Disease Control Personnel are not allowed to work on product if they present conditions that would harm or adulterate the finished product. Any evidence of infectious disease including, but not limited to, fever, open lesions, upper or lower respiratory infections, upper or lower gastrointestinal infections, on any person on the production floor is not allowed. Employees must also: 1. Keep fingernails trimmed, filed, and maintained so that the edges and surfaces are 2. cleanable 3. Does not have fingernail polish or artificial fingernails on the dispensary agent’s ATTACHMENT 3 Packet Page 116 404 4.fingernails 5.Wears clean and proper uniform Sanitation Procedures: Prevention of Communicable Diseases The purpose of this policy is to describe circumstances where an employee will be prohibited on the licensed premises in order to protect the health of other employees and customers and prevent contamination to cannabis items. It is the policy of Megan’s Organic Market to prevent any employee who presents to the licensed facility with the below described conditions to have contact with cannabis items, customers and other employees until condition has been corrected. Procedure: ●Megan’s Organic Market prohibits any individual working on a licensed premises who has or appears to have a communicable disease, open or draining skin lesion infected with Staphylococcus Aureus or Streptococus Pyogenes, or any illness accompanied by diarrhea or vomiting for whom there is a reasonable possibility of contact with cannabis items from having contact with cannabis item until the condition is corrected. ●Megan's Organic Market requires all persons who work in direct contact with cannabis items conform to hygienic practices while on duty including but not limited to: ●Maintaining adequate personal cleanliness. ●Washing hands thoroughly in an adequate hand-washing area before starting ●work, prior to having contact with a cannabis item and at any other time when the ●hands may have become soiled or contaminated. ●Megan's Organic Market provides hand-washing facilities adequate and convenient, furnished with running water at a suitable temperature and provided with effective hand-cleaning and sanitizing preparations and sanitary towel service or suitable drying devices. ●Employees are required to report to the manager any health condition experienced by the employee that may adversely affect the safety or quality of any product or customer If the manager determines that an employee has a health condition that may adversely affect the safety or quality of the products or customers, the employee shall be prohibited from direct contact with any products or customers until the manager determines that the employee’s health condition will not adversely affect the products or customers. X. THE EXPERIENCE & RETAIL OPERATIONS PROCEDURES Finding Megan’s Organic Market at 280 Higuera St, San Luis Obispo, CA 93401 ●Existing customers. Over 3,000 customers have registered with Megan’s Organic Market since it began in 2013. Many of these customers are dedicated clients that will continue to use Megan’s Organic Market’s service through the storefront. ATTACHMENT 3 Packet Page 117 405 ● Increased presence in local print media. It’s anticipated that local news networks and publications to be interested in the opening of cannabis storefronts in the area. As well, Megan’s Organic Market will increase its advertising in local print media. ● Word of mouth. Megan’s Organic Market has always depended on word of mouth for its success. Its reputable brand and continued efforts to be the best medical cannabis provider in the area will continue to fuel the grapevine. ○ Community outreach. Some customers discover Megan’s Organic Market through its community outreach efforts. Activities such as Cannabis 101, Highway Adoption, and Blood Drives are a great way to do good in the community while raising awareness about medical cannabis and awareness about Megan’s Organic Market. ○ Signage. We will use signage deemed appropriate by the city. ○ Prior to any advertising or marketing from the licensee involving direct, individualized communication or dialogue, Megan’s Organic Market will use age affirmation to verify that the recipient is 21 years of age or older. Arriving at Megan’s Organic Market at 280 Higuera St, San Luis Obispo, CA 93401 ● customers will be directed by signage to the secure well lit private parking lot off of South Higuera St. Signage must be deemed appropriate by the city. ● Once in the parking lot, customers will have 20 parking spots to choose from including one ADA compliant spot. ● The single entry to the building faces South Higuera St. and is easily visible to arriving customers. ● As customers approach the entrance, they will be greeted by a friendly security guard. The guard will check to make sure they have their ID and doctor’s recommendation document. ● The customer will then proceed through a metal detector. If the alarm is set, a hand held metal detector will be used to determine if there is a safety concern. Customer Intake and Entrance Vestibule Customers will then enter the Entrance Vestibule from South Higuera St. Here, reception staff will verify age and ID. Acceptable forms of ID include the following ● A document issued by a federal, state, county, or municipal government, or a political subdivision or agency thereof, including, but not limited to, a valid motor vehicle operator's license, that contains the name, date of birth, physical description, and photo of the person ● A card issued to a member of the Armed Forces that includes a date of birth and a photo of the person ● A valid passport issued by the United States or by a foreign government. Public access to the licensed premises at 280 Higuera St, San Luis Obispo, CA 93401 will be limited to individuals who are at least 21 years of age. Individuals who are not at least 21 years of age will be politely asked to leave. Refusal to leave will be considered trespassing and local law enforcement will be notified. ATTACHMENT 3 Packet Page 118 406 Customers will be asked to wait in the Entrance Vestibule until a they are checked in. Once in the retail space, a customer service representative will then greet the customer with a smile and a warm introduction before escorting the customer onto the retail floor. Under no circumstance will a customer be allowed to enter the retail space without the presence of an employee. In The Retail Area Once in the customer intake room the following will occur ● The customer will be escorted to one of at least three register stations where the customer service representative will continue to assist the customer. ● Each station will offer a printed, hand held menu with photos, information, and pricing. Each station will also offer a visual display of cannabis products protected in glass display cases. Customers will be allowed to inspect packaged cannabis products without opening them. Megan’s Organic Market will also provide samples of packaged cannabis products that will be stored in transparent sealed containers. Customers must be supervised by a customer service representative when handling cannabis samples and cannabis samples will not be readily accessible to customers. For cannabis flower samples, customers prefer to be able to smell the product; to provide for this while still maintaining the security of the sample, we will use Sensory Pod™ from Bud Bar Displays. These pods secure the product while offering a closable area of small holes so that the cannabis product can share its aroma. Cannabis goods for inspection and sale will only be displayed in the retail area and in a place not visible from outside the licensed premises. Cannabis goods removed from their packaging for display will not be sold, will not be consumed, and will be destroyed when the cannabis products are no longer used for display. Megan’s Organic Market may also carry non-cannabis items for retail, however under no circumstance will alcohol (except where allowed in cannabis tincture), tobacco products, or non-cannabis plants be available for purchase. ● All Megan’s Organic Market staff are continually trained to be as knowledgeable as possible about our products. Once the customer has had all of their questions answered and has made a purchase selection, the customer service representative will then go over how to use the ATTACHMENT 3 Packet Page 119 407 products selected as well as provide educational pamphlets that teach customers about everything from dosing to modes of ingestion. Sample pamphlets are included in this application, see Exhibit E: Public Messaging. Customer service representatives and educational pamphlets emphasize preventing the consumption of too much cannabis, especially too much of an edible product. Ingesting an excess of cannabis, although generally safe, may be an uncomfortable and unpleasant experience for some customers. Megan’s Organic Market takes responsibility to do its part in preventing such incidents. Customers will be notified that they are limited to the daily limit of up to 28.5 grams (g) of cannabis flower and up to 8 grams (g) of cannabis concentrate. ● Customers will then make payment at the time of sale and will be offered a receipt. ATTACHMENT 3 Packet Page 120 459 Each patient entering the retail space will be assigned a designated Megan’s Organic Market customer service representative. The customer service representative will locate the assigned patient in the software’s check-in queue and open the software’s point-of- sale program. This will create a new electronic invoice for the transaction which will track the specifics of the sale including patient details and the employee ID of the patient’s assigned customer service representative. As the patient selects products for purchase, the items will be inputted into the point-of-sale program, applicable discounts applied, and payment collected. The customer service representative is then responsible for physically fulfilling the order for the patient and completing the sale in Proteus420. Proteus420 then automatically update its live count of available inventory. ● Receipt of Wholesale Cannabis Product When wholesale product is delivered by a licensed distributor to 280 Higuera St, San Luis Obispo, CA 93401, it will immediately be received and counted by a Megan’s Organic Market manager, officer or owner and recorded onto a designated paper intake form with the date, total, item description and amount/weight of the product received. Then, unless one has previously been created, the manager, officer, or owner will make an electronic purchase order in Proteus420 which will include the date, total, item description and amount/weight of the product received. Each purchase order will be assigned a package ID and batch ID. From there, the received product will be entered into Proteus420 inventory management system and physically moved to a designated shelving unit inside the secure storage area. ● Return of Cannabis Product ○ Returns from patients: Using Proteus420, a Megan’s Organic Market customer service representative will lookup the patient’s purchase history and update the corresponding purchase invoice to reflect the return of product. Proteus420 will automatically adjust the invoice total and any difference will be returned to the patient or applied as credit in the customer’s electronic profile on Proteus420. Proteus420’s inventory management system will automatically adjust to reflect the returned product. From there, a Megan’s Organic Market representative will physically move the returned product to a designated bin in the secured storage area. ○ Returns to vendors: When necessary, damaged, expired, or otherwise compromised cannabis product will be returned to its distributor. The product to be returned will be placed in a designated bin in the secured storage area and the distributor will be informed of the product issue and a request for return sent. Returns will be either be 1) replaced with duplicate product which will be entered into Proteus420 inventory management system or 2) calculated at the cost paid and issued to Megan’s Organic Market as credit ● Destruction and Disposal of Cannabis Product Expired, damaged, or otherwise compromised cannabis product will be assessed and confirmed for destruction by a Megan’s Organic Market manager, officer, or owner. If ATTACHMENT 3 Packet Page 121 460 confirmed for destruction, the product will be destroyed or disposed of within 48 hours of assessment in a manner that accords with State regulations. The destroyed product will be designated MANDATED DESTRUCTION or SPOILAGE in the Proteus420 inventory management system along the employee ID of the Megan’s Organic Market representative who performed the destruction or disposal, reason for destruction or disposal, and any additional information as required pursuant to the State of California regulations, or by any other applicable licensing authorities. If cannabis products are being destroyed or disposed of, the licensee will record in the track-and-trace system the following additional information ○ The name of the employee performing the destruction or disposal. ○ The reason for destruction or disposal. ○ The name of the entity being used to collect and process cannabis waste. ○ Description for any adjustments made in the track-and-trace system, including, but not limited to: ■ Spoilage or fouling of the cannabis products. ■ Any event resulting in exposure or compromise of the cannabis products. ○ Any other information as required pursuant to the State of California regulations, or by any other applicable licensing authorities. ● Unless otherwise specified, all transactions must be entered into the track-and-trace system within 24 hours of occurrence. Megan’s Organic Market will enter and record complete and accurate information into the track-and-trace system, and will correct any known errors entered into the track-and-trace system immediately upon discovery. ● Any Other Activity as Required by Licensing Authorities Megan’s Organic Market will review its track-and-trace procedures quarterly to ensure that Megan’s Organic Market remains compliant with any changes in activities required to be recorded pursuant to the State of California regulations, or by any other licensing authority. Track-and-Trace Loss of Access Procedures If at any point Megan’s Organic Market loses access to the track-and-trace system for any reason, Megan’s Organic Market’s managers will prepare and maintain comprehensive records detailing all commercial cannabis activities that were conducted during the loss of access. Management will both document and notify the Bureau of Cannabis Control immediately when ● Access to the system is lost. ● Access to the system is restored; and the cause for the loss of access identified. ● Once access is restored, all commercial cannabis activity that occurred during the loss of access will be entered into the track-and-trace system within three business days of access being restored. ● Megan’s Organic Market will not transport, transfer or deliver any cannabis products until such time as access is restored and all information recorded in the track-and-trace system. ATTACHMENT 3 Packet Page 122 MOM SLO LLC 361 08. Odor Control Plan KEY TAKEAWAYS 08 ODOR CONTROL PLAN No Detectable Odor Carbon Filtration System w/ Negative Pressure Being a good neighbor is core to our values, that starts with having no negative impacts. Odor, noise, and light management plan ATTACHMENT 3 Packet Page 123 362 MOM SLO LLC Odor Control Plan Relative to cannabis cultivation and cannabis manufacturing, cannabis retail operations produce a minimal amount of odor. This is because the cannabis products to be retailed arrive at the premises already sealed and packaged. MOM shall ensure that no odor can be detected on the exterior or interior of the facility or any neighboring properties. MOM will install an air filtration and treatment system that creates negative pressure, ensuring that air does not escape the facility without first passing through the filtration system. Additionally, the dual door entrance vestibule provides an additional layer of protection. No Detectable Odor The air filtration system will be a dynamic activated carbon matrix duct system that is capable of removing odor, bacteria and other potentially harmful substances. The air filtration system creates negative pressure in the building and also regulates the temperature and humidity of the facility. A proposed model Air Filtration System Details is Dynamic V8 which has been proven to achieve indoor air quality that is 90% cleaner than the outdoor air surrounding the facility, and has highly efficient odor removal capabilities. This proposed system is highly energy efficient and has been used successfully in LEED certified buildings. A detailed mechanical plan for this system will be drafted and submitted by a licensed mechanical engineer during the building permit/land use phase of the project. For cannabis flower samples, patients prefer to be able to smell the product; to provide for this while minimizing odor inside the facility we will use Sensory Pod™ from Bud Bar Displays. These pods offer a closable area of small holes so that the cannabis product can share its aroma. All Sensory Pods™ from Bud Bar Displays will remain closed when not actively being smelled. Cannabis Displays ATTACHMENT 3 Packet Page 124 MOM SLO LLC 363 ATTACHMENT 3 Packet Page 125 364 MOM SLO LLC ATTACHMENT 3 Packet Page 126 MOM SLO LLC 379 10. Energy Efficiency Plan KEY TAKEAWAYS 10 ENERGY EFFICIENCY PLAN Solar Panels LED Lighting Net Zero Energy Goal Electric Vehicle Car Charging A state of the art renovation, designed to be as energy HɝFLHQWDVSRVVLEOH Estimated energy usage and energy efficiency plan ATTACHMENT 3 Packet Page 127 380 MOM SLO LLC Energy Efficiency Plan MOM is committed to environmental stewardship and climate action and is actively undergoing certification by the CA Green Business Network. MOM’s proposed project is energy efficient and will achieve net-zero energy usage. MOM will install photovoltaic panels in a quantity that is sufficient to offset the energy usage of the retail operation. MOM will retain a qualified professional to perform an energy analysis during the land use and building permit phase of this project to identify the exact specifications of the system. Solar Panels KEYNOTES 1. SOLAR PANELS, TYP. BUILDING DESIRED TO BE NET ZERO 2. ODOR CONTROL DEVICE 3. HVAC UNIT SLOPE 3:12 SLOPE 1/4" = 1'-0"SLOPE3:121 2 3(E) SLOPE (E) SLOPE (E) SLOPE MOM’s proposed HVAC and odor control system discussed in Section 8 is highly energy efficient and has been used in LEED certified buildings. The unit uses only electricity, MOM’s building will be fossil fuel free (no natural gas). MOM’s will also use the most energy efficient water heating system commercially available. HVAC & Water Heating MOM SLO LLC 381 All of MOM’s interior and exterior lighting will utilize energy efficient LED bulbs. Electronic senors (time, light, motion, etc.) will also be utilized where possible. See Section 5 for more information. LED Lighting MOM will utilize dual pane glazing on windows and will install enhanced insulation throughout the building to reduce heating and cooling energy use. All aspects of the building shall follow the CA Green Building Code. Contractors will be required to follow green building practices. Insulation, Windows, Etc. MOM will install two electric vehicle chargers in the parking area. These spaces will be reserved for EV vehicles only and charging will be free of charge to customers. Electric Vehicle Chargers In alignment with the city’s climate action goals, MOM is committed to ensuring this project is net zero energy use. MOM will retain a qualified professional to oversee this aspect of the project. Net Zero MOM is actively undergoing certification with the CA Green Business Network and commits to achieving the requirements for certification on this project. CA Green Business ATTACHMENT 3 Packet Page 129