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HomeMy WebLinkAbout03-13-2024 PCC Agenda Packet Promotional Coordinating Committee AGENDA Wednesday, March 13, 2024, 5:30 p.m. City Hall, 990 Palm Street, San Luis Obispo The Promotional Coordinating Committee holds in-person meetings. Zoom participation will not be supported at this time. INSTRUCTIONS FOR PUBLIC COMMENT: Public Comment prior to the meeting (must be received 3 hours in advance of the meeting): Mail - Delivered by the U.S. Postal Service. Address letters to the City Clerk's Office at 990 Palm Street, San Luis Obispo, California, 93401. Email - Submit Public Comments via email to advisorybodies@slocity.org. In the body of your email, please include the date of the meeting and the item number (if applicable). Emails will not be read aloud during the meeting. Voicemail - Call (805) 781-7164 and leave a voicemail. Please state and spell your name, the agenda item number you are calling about, and leave your comment. Verbal comments must be limited to 3 minutes. Voicemails will not be played during the meeting. *All correspondence will be archived and distributed to members, however, submissions received after the deadline may not be processed until the following day. Public Comment during the meeting: Meetings are held in-person. To provide public comment during the meeting, you must be present at the meeting location. Electronic Visual Aid Presentation. To conform with the City's Network Access and Use Policy, Chapter 1.3.8 of the Council Policies & Procedures Manual, members of the public who desire to utilize electronic visual aids to supplement their oral presentation are encouraged to provide display-ready material to the City Clerk by 12:00 p.m. on the day of the meeting. Contact the City Clerk's Office at cityclerk@slocity.org or (805) 781-7114. Pages 1.CALL TO ORDER Chair Welch will call the Regular Meeting of the Promotional Coordinating Committee to order. 2.PUBLIC COMMENT FOR ITEMS NOT ON THE AGENDA At this time, people may address the Committee about items not on the agenda. Comments are limited to three minutes per person. Items raised at this time are generally referred to staff and, if action by the Committee is necessary, may be scheduled for a future meeting. 3.CONSENT 3.a MINUTES OF THE REGULAR MEETING ON JANUARY 10, 2024 5 3.b 2023-24 COMMUNITY PROMOTION BUDGET REPORT 9 3.c SLO CHAMBER MONTHLY PUBLIC RELATIONS REPORTS 11 3.d SLO CHAMBER GUEST SERVICES REPORTS 15 3.e SLO CHAMBER GIA SUPPORT REPORTS 19 3.f TRANSIENT OCCUPANCY TAX (TOT) REPORTS 23 4.PRESENTATIONS 4.a PUBLIC RELATIONS MONTHLY ACTIVITY UPDATES (10 MIN) Representative from the SLO Chamber will present the report for the public relations activities that occurred over the past two months. 4.b BUY LOCAL BONUS RECAP (20 MIN) Staff and contractors will present the results from the Buy Local Bonus program. 4.c EAT LOCAL BONUS & SLO RESTAURANT WEEK RECAP (20 MIN) Staff and contractors will present the results from the Eat Local Bonus & SLO Restaurant Week program. 5.BUSINESS ITEMS 5.a PCC CHAIR & VICE-CHAIR APPOINTMENTS (10 MIN) The committee will appoint a Chair and Vice-Chair for the term of April 2024 to March 2025. 5.b CACP PROGRAM UPDATE (15 MIN) Staff will present an update on the CACP Grant process and timeline. 6.PCC LIAISON REPORTS AND COMMUNICATION 6.a GIA LIAISON REPORT – Liaison Assignments 6.b COMMITTEE OUTREACH UPDATE – Committee Report 6.c TBID BOARD REPORT – TBID Meeting Minutes: January 10 and February 14, 2024 27 6.d TOURISM PROGRAM UPDATE – Staff Report 7.ADJOURNMENT The next Regular Meeting of the Promotional Coordinating Committee is scheduled for April 10, 2024 at 5:30 p.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo. LISTENING ASSISTIVE DEVICES are available -- see the Clerk The City of San Luis Obispo wishes to make all of its public meetings accessible to the public. Upon request, this agenda will be made available in appropriate alternative formats to persons with disabilities. Any person with a disability who requires a modification or accommodation in order to participate in a meeting should direct such request to the City Clerk’s Office at (805) 781-7114 at least 48 hours before the meeting, if possible. Telecommunications Device for the Deaf (805) 781-7410. Agenda related writings or documents provided to the Promotional Coordinating Committee are available for public inspection on the City’s website, under the Public Meeting Agendas web page: https://www.slocity.org/government/mayor- and-city-council/agendas-and-minutes. Meeting video recordings can be found on the City’s website: http://opengov.slocity.org/WebLink/Browse.aspx?id=61002&dbid=0&repo=CityCl erk 1 Promotional Coordinating Committee Minutes January 10, 2024, 5:30 p.m. City Hall, 990 Palm Street, San Luis Obispo PCC Members Present: Committee Member Maureen Forsberg, Committee Member Clint Pearce, Committee Member John Thomas, Committee Member Anni Wang, Vice Chair Lori Lerian, Chair Samantha Welch PCC Members Absent: Committee Member Robin Wolf City Staff Present: Economic Development & Tourism Manager Molly Cano, Tourism & Community Promotions Manager Jacqui Clark- Charlesworth, City Clerk Teresa Purrington _____________________________________________________________________ 1. CALL TO ORDER A Regular Meeting of the San Luis Obispo Promotional Coordinating Committee was called to order on January 10, 2024 at 5:31 p.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo, by Chair Welch. 2. PUBLIC COMMENT FOR ITEMS NOT ON THE AGENDA Public Comment: None --End of Public Comment-- 3. CONSENT Motion By Vice Chair Lerian Second By Committee Member Wang To approve Consent Items 3a through 3f. Ayes (6): Committee Member Forsberg, Committee Member Pearce, Committee Member Thomas, Committee Member Wang, Vice Chair Lerian, and Chair Welch Absent (1): Committee Member Wolf CARRIED (6 to 0) Page 5 of 34 2 3.a MINUTES OF THE REGULAR MEETING ON DECEMBER 13, 2023. 3.b 2023-24 COMMUNITY PROMOTION BUDGET REPORT 3.c SLO CHAMBER MONTHLY PUBLIC RELATIONS REPORT 3.d SLO CHAMBER GUEST SERVICES REPORT 3.e SLO CHAMBER GIA SUPPORT REPORTS 3.f TRANSIENT OCCUPANCY TAX (TOT) REPORT 4. PRESENTATIONS 4.a SUPPORT LOCAL QUARTER REPORT Ashley Scarcella, Verdin presented the second quarter report for the Support Local Marketing activities. Public Comment: None --End of Public Comment-- Action: No action taken on this item. 4.b PUBLIC RELATIONS, GIA SUPPORT, AND VISITOR SERVICES QUARTER REPORT Jim Dantona and Hollie West, SLO Chamber presented the second quarter report on the Visitor Services Center, GIA, and Public Relations. Public Comment: None --End of Public Comment-- Action: No action taken on this item. 5. BUSINESS ITEMS 5.a CACP GRANT PROGRAM UPDATE APPROVAL The Committee reviewed and approved the components of the grant program for FY 24-25. Public Comment: None --End of Public Comment-- Page 6 of 34 3 Action: By consensus, the Committee approved the 24-25 CACP Grant Program and canceled the February 14, 2024 PCC meeting. A mandatory informational session for interested applicants will be held on February 8, 2024. 5.b EAT LOCAL BONUS & SLO RESTAURANT WEEK UPDATES Tourism & Community Promotions Manager Jacqui Clark-Charlesworth presented an update on Eat Local Bonus and SLO Restaurant Week and responded to inquiries. Public Comment: None --End of Public Comment-- Action: No action taken on this item. 5.c LUNAR NEW YEAR PROGRAM UPDATE Amber Karson, Karson Butler Events presented the program plan for the Lunar New Year Activation and responded to inquiries. Public Comment: None --End of Public Comment-- Motion By Committee Member Pearce Second By Committee Member Wang To approve funding of $15,000 from community placemaking and recovery projects for a drone show at the end of the Lunar New Year Celebration. Ayes (6): Committee Member Forsberg, Committee Member Pearce, Committee Member Thomas, Committee Member Wang, Vice Chair Lerian, and Chair Welch Absent (1): Committee Member Wolf CARRIED (6 to 0) 6. PCC LIAISON REPORTS AND COMMUNICATION 6.a GIA LIAISON REPORT – Liaison Assignments 6.b COMMITTEE OUTREACH UPDATE – Committee Report 6.c TBID BOARD REPORT – TBID Special Meeting Minutes: December 18, 2023 Page 7 of 34 4 Committee Member Pearce provided an update on items the TBID has been working on. 6.d TOURISM PROGRAM UPDATE – Staff Report Tourism & Community Promotions Manager Jacqui Clark-Charlesworth provided an update on the Tourism Program. 7. ADJOURNMENT The meeting was adjourned at 7:29 p.m. The next Regular Meeting of the Promotional Coordinating Committee is scheduled for March 13, 2024 at 5:30 p.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo. APPROVED BY PROMOTIONAL COORDINATING COMMITTEE: XX/XX/202X Page 8 of 34 Community Promotions Budget 2023-24 Budget 2023-24 Amount Budget 411,735$ Total Budget 411,735$ Expenditure Last Updated 3/7/2024 Expenditure Allocated Committed/Expended Available Balance Contractor Grant Funding 100,000$ 100,000$ -$ GIA Recipients Grant Promotional Support Contract 30,000$ 30,000$ Chamber of Commerce Community Placemaking & Recovery Projects 53,243$ 37,000$ 16,243$ Various Visitor Services Contract 121,275$ 121,275$ Chamber of Commerce Public Relations Contract 50,000$ 50,000$ Chamber of Commerce Printed Maps 7,500$ -$ 7,500$ Chamber of Commerce Support Cost 5,000$ -$ 5,000$ City Administration Administration 44,735$ 44,735$ City Administration Total 411,753$ 383,010$ 28,743$ Page 9 of 34 Page 10 of 34 Report to City of SLO – TBID and PCC Public Relations Contract January 2024 PR ACTIVITY Implementation/Proactive Work Hosted travel writer E'Louise Ondash Continued planning for travel writer Alexa Mellardo's upcoming visit Implemented communications/PR copy and strategy for SLO Restaurant Week Implemented communications/PR copy and strategy for Eat Local Bonus Implemented communications/PR copy and strategy for Lunar New Year Palm Street Block Party Continued working with the City and Noble Studios/DCI on overall tourism marketing campaign Responsive leads Pitched "Will You Be My Valentine?", "All Things Golden" and "Golfer's Paradise" story ideas to Visit California Partnerships Continued planning for SoCal Spring Media Mission with DCI Continued planning for group FAM during the Film Festival with DCI and SLO International Film Festival Began planning for Mdiweekend in partnership with the City PUBLICATION PLACEMENTS UVPM AD VALUE PILLARS RESULT OF WESTWAYS San Luis Obispo, much more than a college town 4,900,000.00 Cultural MEDIA HOSTING IN PARTNERSHIP W/DCI BACKPACKER The Best Hiking Destinations for Every Month in 2024 666,000.00 $144.82 Outdoor MEDIA HOSTING IN PARTNERSHIP W/DCI A-TOWN DAILY NEWS Spend $100, get $25 at local restaurants with city of SLO's bonus program 1,000.00 Support Local PROACTIVE PITCHING PASO ROBLES DAILY NEWS Spend $100, get $25 at local restaurants with City of SLO’s bonus program 85,000.00 $6.39 Support Local PROACTIVE PITCHING KSBY Dine out and get gift cards back: SLO launches Eat Local Bonus program 478,000.00 $39.54 Support Local PROACTIVE PITCHING PASO ROBLES DAILY NEWS Diverse cultural offerings revealed in San Luis Obispo's event lineup 85,000.00 $6.39 Cultural PROACTIVE PITCHING PATCH Local Event: SLO Restaurant Week 2024: San Luis Obispo 13,350,000 $1,370.29 Support Local PROACTIVE PITCHING KSBY Dozens of San Luis Obispo restaurants offering deals for SLO Restaurant Week 478,000.00 $39.54 Support Local PROACTIVE PITCHING YAHOO NEWS Go out to eat in SLO, earn a gift card. Dining bonus is back and here's how it works 180,340,000 $156,947.30 Support Local PROACTIVE PITCHING THE TRIBUNE Go out to eat in SLO, earn a gift card. Dining bonus is back and here’s how it works Read more at: https://www.sanluisobispo.com/entertainment/restaurants/article284090893.html#storylink=cpy21,000.00 $2,668.27 Support Local PROACTIVE PITCHING PASO ROBLES DAILY NEWS Diverse cultural offerings revealed in San Luis Obispo's event lineup 85,000.00 $6.39 Cultural PROACTIVE PITCHING PASO ROBLES DAILY NEWS Lunar New Year celebration planned this February in San Luis Obispo 85,000.00 $6.39 Cultural PROACTIVE PITCHING A-TOWN DAILY NEWS Lunar New Year celebration planned this February in San Luis Obispo 1,000.00 Cultural PROACTIVE PITCHING YAHOO NEWS SLO to celebrate 150th birthday of Ah Louis Store with a block party and drone show 180,340,000 $156,947.30 Cultural PROACTIVE PITCHING THE TRIBUNE SLO to celebrate 150th birthday of Ah Louis Store with a block party and drone show 21,000.00 $2,668.27 Cultural PROACTIVE PITCHING KSBY How SLO's Buy Local Bonus program brought nearly $950,000 to local retailers in just 30 days 478,000.00 $39.54 Support Local PROACTIVE PITCHING TRAVEL DREAMS MAGAZINE California Town Pays Homage to its Chinese Settlers during Lunar New Year Block Party 4,000.00 $0.22 Cultural PROACTIVE PITCHING TIMES OF INDIA California's guide to the best culinary and drink trails 31,130,000.00 $2,007.65 Beer/Wine RESPONSIVE PITCHING WORLD ATLAS 6 Best Towns in Southern California to Visit in 2024 5,080,000.00 $305.33 Cultural BON TRAVELER The Best Family-Friendly Hotels in California 70,000.00 $6.19 Family VISIT CALIFORNIA 6 Secret California Bars 230,243.00 Beer/Wine INSIDE THE TRAVEL LAB How to Plan Your San Francisco to Santa Barbara Road Trip 39,000.00 $1.34 Cultural CALIFORNIA UNPUBLISHED Things to Do in Central California: A Guide to the Best Activities and Attractions 14,000.00 $0.68 Cultural EXPLORE This Vintage-Charmed Inn Is Sure To Leave You Swooning On Valentine's Day 632,000.00 $0.12 Cultural TOTALS 25 418,613,243.00 $323,211.96 TOTAL YTD 876,737,678.00 $513,300.83 109 1,295,350,921.00 $836,512.79 Page 11 of 34 Page 12 of 34 Report to City of SLO – TBID and PCC Public Relations Contract February 2024 PR ACTIVITY Implementation/Proactive Work Continued planning for travel writer Alexa Mellardo's upcoming visit Updated Visit SLO Media Page Distributed 2 press releases: Midweekend launch on February 1 and Eat Local Bonus/Restaurant Week results on February 27 Continued working with the City and Noble Studios/DCI on overall tourism marketing campaign Responsive leads Pitched "Women's History Month", "Sustainable Superblooms", "Midweekend" and "The Great Indoors" story ideas to Visit California Pitched "Family & Multigenerational Travel Travel Opportunities", "Sustainable Travel & Alternative Transportation", "Outdoor Activities and Highlights" and Agritourism & Farm Offerings" to CCTC Partnerships Continued planning for SoCal Spring Media Mission with DCI Began working with Badger Branding on Downtown Neighborhood Map Particpated in working session with the City, Noble Studios and Badger Branding Met with Cision team to go over mid-year software review Continued working with the City, DCI, Hotel SLO and the SLO International Film Festival to plan The Art of SLO(wing) Down group media trip Met with Visit SLO CAL team to discuss hosting partnerships PUBLICATION PLACEMENTS UVPM AD VALUE PILLARS RESULT OF THE COAST NEWS No car, no problem in San Luis Obispo 101,000.00 $11.20 Sustainability MEDIA HOSTING SANTA BARBARA INDEPENDENT ONLINE S.L.O.-cation 218,000 $61.14 Cultural MEDIA HOSTING PASTE The 10 Best Road Trips from Los Angeles 2,790,000.00 $663.15 Cultural MEDIA HOSTING IN PARTNERSHIP W/DCI TRAVEL DREAMS MAGAZINE San Luis Obispo, California, Is Giving Visitors $100 Cash For a Winter Midweek Stay 8,000.00 $0.22 Support Local PROACTIVE PITCHING IN PARTNERSHIP W/DCI TRAVEL + LEISURE I've Lived in California All My Life — and These Are the Most Underrated Destinations in the Golden State 15,298,774.00 $141,513.00 Cultural PROACTIVE PITCHING IN PARTNERSHIP W/DCI TAKING THE KIDS Visit SLO-Cal and get a Benjamin 5,000.00 $0.42 Support Local PROACTIVE PITCHING IN PARTNERSHIP W/DCI MUSTANG NEWS SLO Buy Local Bonus Program injects nearly $1 million into local economy 500.00 $0.12 Support Local PROACTIVE PITCHING KCBX San Luis Obispo celebrates Lunar New Year and historic building 22,000.00 $1.21 Cultural PROACTIVE PITCHING YAHOO LIFESTYLE SLO recognized for water conservation - and it's one of few in nation to get top honor 180,340,000.00 $34,344.70 Sustainability YAHOO NEWS Boutique hotel in downtown SLO reopens with new owners — and a cocktail bar on the way 180,340,000.00 $34,344.70 Cultural USA TODAY 10 family-friendly winter weekend getaways in the US 66,340,000.00 $15,188.24 Family TIMEOUT This is the most popular hidden gem in the U.S.19,000,000.00 $895.51 Cultural AOL 10 family-friendly winter weekend getaways in the US 16,640,000.00 $6,664.08 Family FLIPBOARD 3 Day San Luis Obispo Itinerary - Best Hidden Gems In San Luis Obispo, California + Famous Things To Do – Travel With Me 24 X 73,760,000.00 $298.16 Cultural TRAVEL LEMMING Where to Stay in San Luis Obispo (By an Area Local)1,170,000.00 $77.56 Cultural TRAVEL LEMMING 19 Best California Breweries (By a Local)1,170,000.00 $77.56 Beer/Wine AFAR The Ultimate Trip Ideas for Travelers in California 1,430,000.00 $94.94 Cultural KSBY Public art installations continue development in San Luis Obispo 478,000.00 $39.54 Cultural THE TRIBUNE Crowds pack downtown SLO as block party celebrates Lunar New Year with drone light show 21,000.00 $2,668.27 Support Local GOOD MEN PROJECT 5 Romantic Road Trips for Couples This Valentine's Day 691,000.00 $42.45 Cultural FINE HOMES AND LIVING Discovering San Luis Obispo's Most Enchanting Wedding Venues 50,000.00 $1.93 Cultural TOTALS 21 489,873,274.00 $236,988.10 TOTAL YTD 1,295,350,921.00 $836,512.79 109 1,785,224,195.00 $1,073,500.89 Page 13 of 34 Page 14 of 34 Jan Dec Jan 2023 2023 2024 Asia 0% Walk-ins 9,551 14,148 10,931 Europe 33% Phone Calls 826 563 616 Australia/NZ 0% Emails & Digital 1,385 2,073 1,587 UK 22% N. America 33% C. America 0% Jan Dec Jan S. America 11% 2023 2023 2024 Calls 72 20 46 West Coast 22% Southwest 0% Midwest 39% Jan Dec Jan South 6% 2023 2023 2024 East Coast 33% Referrals 1,157 39 42 Northern CA 12% Central Coast 77% Jan Dec Jan Central Valley 1% 2023 2023 2024 Desert 1% Email 81 81 94 Southern CA 9% Phone Calls 257 101 82 Jan Jan Jan 2023 2024 2024 YTD Fulfilled N/A 22 VisitSLO.com 17 17 INFORMATION REQUESTS EVENTS SHARED REPORT TO CITY OF SLO - TBID & PCC GUEST SERVICES CONTRACT JANUARY 2024 DEMOGRAPHIC SNAPSHOT International Travelers VISITOR INTERACTION CALLS TO 877-SLO-TOWN HOTEL REFERRALS HOTEL AVAILABILITY TRACKER Domestic Travelers California Travelers VISITOR CENTER ACTIVATIONS No external activations VISITOR CENTER HIGHLIGHTS 1) Eat Local Bonus Program - full tilt! 3) Supporting Restaurant week 2) Getting those next set of gift cards Page 15 of 34 REPORT TO CITY OF SLO - TBID & PCC GUEST SERVICES CONTRACT JANUARY 2024 Page 16 of 34 Feb Jan Feb 2023 2024 2024 Asia 14% Walk‐ins 5,495 10,931 5,276 Europe 59% Phone Calls 535 616 206 Australia/NZ 3% Emails & Digital 925 1,587 979 UK 3% N. America 14% C. America 0% Feb Jan Feb S. America 7% 2023 2024 2024 Calls 92 46 42 West Coast 31% Southwest 6% Midwest 28% Feb Jan Feb South 11% 2023 2024 2024 East Coast 24% Referrals 936 42 25 Northern CA 24% Central Coast 61% Feb Jan Feb Central Valley 2% 2023 2024 2024 Desert 0% Email 91 81 112 Southern CA 13% Phone Calls 286 101 124 Feb Feb Feb 2023 2024 2024 YTD Fulfilled N/A 5 VisitSLO.com 17 34 VISITOR CENTER ACTIVATIONS No external activations VISITOR CENTER HIGHLIGHTS 1) Starting the MidWeekend travelers program 3) Helping the snowbirds find their way around SLO 2) Bringing some new team members in to the VC INFORMATION REQUESTS EVENTS SHARED REPORT TO CITY OF SLO ‐ TBID & PCC GUEST SERVICES CONTRACT FEBRUARY 2024 DEMOGRAPHIC SNAPSHOT International Travelers VISITOR INTERACTION CALLS TO 877‐SLO‐TOWN HOTEL REFERRALS HOTEL AVAILABILITY TRACKER Domestic Travelers California Travelers Page 17 of 34 Page 18 of 34 January 2024 Grants-in-Aid and Cultural Arts &Community Promotions Marketing Support Activity Organization Event EC PR PC VC SM MTG ST HD DS RACE Matters SLO County Belonging 2023:Braiding Water X X Central Coast Shakespeare Festival Love's Labor Lost X X X Orchestra Novo Orchestra Novo Goes Hollywood,Pops ON The Sequel X X SLO Symphony SLO Symphony 2023-2024 Classics Season X X X X Festival Mozaic Mozart in the Mission X X X Hospice SLO County Light Up A Life X X X X Central Coast Roller Derby (CCRD,Inc.) Central Coast Roller Derby 2023 Home Bouts X X X X Downtown SLO 27th Annual Concerts in the Plaza X X X X San Luis Obispo Master Chorale Chants Encounter;Holiday Festival; All-Night Vigil X X X X X SLO Overdose Awareness Day SLO Overdose Awareness Day X X X X Cal Poly Corporation (on behalf of Cal Poly Arts)Cal Poly Arts Jazz Series X Canzona Women's Ensemble Weaving Women's Voices X X X X X Central Coast Ag Network dba City Farm SLO 3rd Annual Sheep Shearing Shindig X X Civic Ballet of SLO West Side Story Five Cities Diversity Coalition DBA Diversity Coalition of SLO County Women of Color Symposium Foundation of the Performing Arts Center NORTH:The Musical X History Center of SLO County Opening Day at the Dallidet X Saint Andrew Greek Orthodox Church San Luis Obispo Greek Festival Page 19 of 34 SLO Beaver Brigade 2nd Annual SLO County Beaver Festival X X X SLO Climate Coalition SLO County Earth Day Fair SLO International Film Festival SLO International Film Festival SLO Museum of Art Adam Parker Smith Exhibition X SLO Repertory Theatre Beehive -The 60s Musical Black is current month,gray is past work White boxes are GIA recipients,gray boxes are CACP recipients Boxes marked with "D"indicate that recipients knew about service and declined to utilize. 23 Total;15 served to date or in progress EC-Confirmed/added event(s)in local Event Calendars, including:SLO CAL,SLO Chamber,SLO Happenings PR-Included event(s)in seasonal Press Release sent to local/regional media outlets PC-Spoke with recipient(s)via Phone Call to review/discuss promotional opportunities and answer questions VC-Prominently displayed printed promotional materials in Visitor Center;brochures,posters,etc. SM-Promoted event(s)on SLO Chamber Social Media channels via press release from recipients MTG-Met with Groups in person and offered public relations advice and support ST-Sold/are currently selling Tickets for event(s) through the Visitor Center HD -Included printed promotional material in Hotel Distribution DS -Recipient Declined Services Page 20 of 34 February 2024 Grants-in-Aid and Cultural Arts &Community Promotions Marketing Support Activity Organization Event EC PR PC VC SM MTG ST HD DS RACE Matters SLO County Belonging 2023:Braiding Water X X Central Coast Shakespeare Festival Love's Labor Lost X X X Orchestra Novo Orchestra Novo Goes Hollywood,Pops ON The Sequel X X SLO Symphony SLO Symphony 2023-2024 Classics Season X X X X Festival Mozaic Mozart in the Mission X X X Hospice SLO County Light Up A Life X X X X Central Coast Roller Derby (CCRD,Inc.) Central Coast Roller Derby 2023 Home Bouts X X X X Downtown SLO 27th Annual Concerts in the Plaza X X X X San Luis Obispo Master Chorale Chants Encounter;Holiday Festival; All-Night Vigil X X X X X SLO Overdose Awareness Day SLO Overdose Awareness Day X X X X Cal Poly Corporation (on behalf of Cal Poly Arts)Cal Poly Arts Jazz Series X Canzona Women's Ensemble Weaving Women's Voices X X X X X X Central Coast Ag Network dba City Farm SLO 3rd Annual Sheep Shearing Shindig X X Civic Ballet of SLO West Side Story Five Cities Diversity Coalition DBA Diversity Coalition of SLO County Women of Color Symposium X X Foundation of the Performing Arts Center NORTH:The Musical X History Center of SLO County Opening Day at the Dallidet X Saint Andrew Greek Orthodox Church San Luis Obispo Greek Festival Page 21 of 34 SLO Beaver Brigade 2nd Annual SLO County Beaver Festival X X X X SLO Climate Coalition SLO County Earth Day Fair SLO International Film Festival SLO International Film Festival X X X SLO Museum of Art Adam Parker Smith Exhibition X SLO Repertory Theatre Beehive -The 60s Musical X Black is current month,gray is past work White boxes are GIA recipients,gray boxes are CACP recipients Boxes marked with "D"indicate that recipients knew about service and declined to utilize. 23 Total;15 served to date or in progress EC-Confirmed/added event(s)in local Event Calendars, including:SLO CAL,SLO Chamber,SLO Happenings PR-Included event(s)in seasonal Press Release sent to local/regional media outlets PC-Spoke with recipient(s)via Phone Call to review/discuss promotional opportunities and answer questions VC-Prominently displayed printed promotional materials in Visitor Center;brochures,posters,etc. SM-Promoted event(s)on SLO Chamber Social Media channels via press release from recipients MTG-Met with Groups in person and offered public relations advice and support ST-Sold/are currently selling Tickets for event(s) through the Visitor Center HD -Included printed promotional material in Hotel Distribution DS -Recipient Declined Services Page 22 of 34 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2023-24 Change +/- to previous FY July 508,195$ 541,806$ 591,184$ 636,778$ 699,845$ 761,346$ 844,845$ 877,391$ 861,241$ 884,317$ 913,019$ 530,064$ 1,214,080$ 1,300,061$ 1,244,066$ -4.3% August 511,564$ 542,194$ 574,395$ 623,655$ 674,244$ 732,271$ 774,501$ 765,232$ 728,932$ 775,513$ 826,465$ 623,523$ 992,620$ 1,089,326$ 1,035,032$ -5.0% September 400,023$ 437,543$ 490,524$ 508,583$ 505,954$ 557,002$ 643,127$ 650,117$ 693,704$ 682,810$ 720,414$ 660,405$ 965,595$ 1,040,391$ 1,006,918$ -3.2% October 414,870$ 442,586$ 437,805$ 469,977$ 509,435$ 594,032$ 642,221$ 628,049$ 601,208$ 650,101$ 711,393$ 632,733$ 889,485$ 986,882$ 986,381$ -0.1% November 280,913$ 330,924$ 347,437$ 359,163$ 425,769$ 475,360$ 468,016$ 497,162$ 513,487$ 556,885$ 593,403$ 422,488$ 722,487$ 772,110$ 620,039$ -19.7%missing 7 hotels December 246,684$ 274,417$ 314,784$ 319,451$ 355,315$ 391,132$ 429,600$ 434,836$ 473,701$ 488,296$ 488,757$ 236,391$ 638,253$ 630,527$ January 230,279$ 256,351$ 276,165$ 302,153$ 331,853$ 400,239$ 387,304$ 396,559$ 415,690$ 465,547$ 520,813$ 302,621$ 557,369$ 526,691$ February 273,373$ 302,246$ 323,359$ 344,160$ 366,980$ 431,510$ 466,915$ 439,735$ 503,451$ 524,327$ 596,021$ 426,144$ 716,045$ 718,467$ March 326,099$ 333,783$ 392,266$ 426,879$ 448,103$ 520,795$ 559,235$ 549,642$ 577,285$ 602,781$ 268,458$ 614,973$ 820,473$ 805,947$ April 423,158$ 451,133$ 475,913$ 486,850$ 564,617$ 610,894$ 609,439$ 708,724$ 641,919$ 741,364$ 69,184$ 742,477$ 1,068,408$ 1,057,701$ May 372,997$ 433,874$ 447,116$ 489,862$ 546,916$ 601,614$ 598,093$ 645,114$ 630,820$ 665,603$ 174,982$ 760,006$ 919,831$ 910,444$ June 490,326$ 512,543$ 578,234$ 610,948$ 630,729$ 727,028$ 731,038$ 765,362$ 796,899$ 835,727$ 409,945$ 973,975$ 1,100,000$ 1,147,826$ Total/Average 4,478,481$ 4,859,400$ 5,249,181$ 5,578,460$ 6,059,758$ 6,803,224$ 7,154,334$ 7,357,923$ 7,438,338$ 7,873,272$ 6,292,853$ 6,925,799$ 10,604,646$ 10,986,373$ 4,892,437$ 2022-23 2023-24 Change +/-2022-23 2023-24 Change +/-2022-23 2023-24 Change +/- July 82.6 83.5 1.1%206.04 199.85 -3.0%170.2 166.97 -1.9% August 75.8 74 -2.4%191.58 190.04 -0.8%145.18 140.59 -3.2% September 72.7 71.2 -2.1%192.94 194.69 0.9%140.26 138.57 -1.2% October 69.9 70.1 0.3%182.95 184.24 0.7%127.88 129.19 1.0% November 61.6 62.7 1.8%168.42 164.58 -2.3%103.79 103.23 -0.5% December 54.2 167.13 90.6 January 50.4 136.70 68.90 February 66 157.11 103.64 March 64.1 159.05 101.91 April 74.0 188.24 141.32 May 67.5 181.38 122.36 June 74.2 206.77 153.52 Total/Average 67.75 0.00 178.19$ -0.01 122.46$ -0.01 Updated: 1/04/2024 Occupancy ADR RevPAR*Figures from Smith Travel Research Report TOT Comparison Page 23 of 34 Page 24 of 34 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2023-24 Change +/- to previous FY July 508,195$ 541,806$ 591,184$ 636,778$ 699,845$ 761,346$ 844,845$ 877,391$ 861,241$ 884,317$ 913,019$ 530,064$ 1,214,080$ 1,300,061$ 1,244,066$ -4.3% August 511,564$ 542,194$ 574,395$ 623,655$ 674,244$ 732,271$ 774,501$ 765,232$ 728,932$ 775,513$ 826,465$ 623,523$ 992,620$ 1,089,326$ 1,035,032$ -5.0% September 400,023$ 437,543$ 490,524$ 508,583$ 505,954$ 557,002$ 643,127$ 650,117$ 693,704$ 682,810$ 720,414$ 660,405$ 965,595$ 1,040,391$ 1,024,818$ -1.5% October 414,870$ 442,586$ 437,805$ 469,977$ 509,435$ 594,032$ 642,221$ 628,049$ 601,208$ 650,101$ 711,393$ 632,733$ 889,485$ 986,882$ 986,381$ -0.1% November 280,913$ 330,924$ 347,437$ 359,163$ 425,769$ 475,360$ 468,016$ 497,162$ 513,487$ 556,885$ 593,403$ 422,488$ 722,487$ 772,110$ 747,844$ -3.1% December 246,684$ 274,417$ 314,784$ 319,451$ 355,315$ 391,132$ 429,600$ 434,836$ 473,701$ 488,296$ 488,757$ 236,391$ 638,253$ 630,527$ 630,325$ 0.0% January 230,279$ 256,351$ 276,165$ 302,153$ 331,853$ 400,239$ 387,304$ 396,559$ 415,690$ 465,547$ 520,813$ 302,621$ 557,369$ 526,691$ 539,507$ 2.4%missing 2 hotels February 273,373$ 302,246$ 323,359$ 344,160$ 366,980$ 431,510$ 466,915$ 439,735$ 503,451$ 524,327$ 596,021$ 426,144$ 716,045$ 718,467$ March 326,099$ 333,783$ 392,266$ 426,879$ 448,103$ 520,795$ 559,235$ 549,642$ 577,285$ 602,781$ 268,458$ 614,973$ 820,473$ 805,947$ April 423,158$ 451,133$ 475,913$ 486,850$ 564,617$ 610,894$ 609,439$ 708,724$ 641,919$ 741,364$ 69,184$ 742,477$ 1,068,408$ 1,057,701$ May 372,997$ 433,874$ 447,116$ 489,862$ 546,916$ 601,614$ 598,093$ 645,114$ 630,820$ 665,603$ 174,982$ 760,006$ 919,831$ 910,444$ June 490,326$ 512,543$ 578,234$ 610,948$ 630,729$ 727,028$ 731,038$ 765,362$ 796,899$ 835,727$ 409,945$ 973,975$ 1,100,000$ 1,147,826$ Total/Average 4,478,481$ 4,859,400$ 5,249,181$ 5,578,460$ 6,059,758$ 6,803,224$ 7,154,334$ 7,357,923$ 7,438,338$ 7,873,272$ 6,292,853$ 6,925,799$ 10,604,646$ 10,986,373$ 6,207,974$ 2022-23 2023-24 Change +/-2022-23 2023-24 Change +/-2022-23 2023-24 Change +/- July 82.6 83.5 1.1%206.04 199.85 -3.0%170.2 166.97 -1.9% August 75.8 74 -2.4%191.58 190.04 -0.8%145.18 140.59 -3.2% September 72.7 71.2 -2.1%192.94 194.69 0.9%140.26 138.57 -1.2% October 69.9 70.1 0.3%182.95 184.24 0.7%127.88 129.19 1.0% November 61.6 62.7 1.8%168.42 164.58 -2.3%103.79 103.23 -0.5% December 54.1 56.5 4.4%151.40 149.65 -1.2%81.88 84.56 3.3% January 50.4 54.3 7.7%136.18 139.69 2.6%68.59 75.79 10.5% February 66 157.11 103.64 March 64.1 159.05 101.91 April 74.0 188.24 141.32 May 67.5 181.38 122.36 June 74.2 206.77 153.52 Total/Average 67.74 0.02 176.84$ 0.00 121.71$ 0.01 Updated: 03/07/2024 Occupancy ADR RevPAR*Figures from Smith Travel Research Report TOT Comparison Page 25 of 34 Page 26 of 34 1 Tourism Business Improvement District Board Minutes February 14, 2024, 10:00 a.m. City Hall, 990 Palm Street, San Luis Obispo TBID Board Present: Member Lori Keller, Member Prashant Patel, Member Sandy Sandoval, Vice Chair Lydia Bates, Chair Clint Pearce TBID Board Absent: Member Winston Newland, Member Nipool Patel City Staff Present: Economic Development & Tourism Manager Molly Cano, Tourism & Community Promotions Manager Jacqui Clark- Charlesworth _____________________________________________________________________ 1. CALL TO ORDER A Regular Meeting of the San Luis Obispo Tourism Business Improvement District Board was called to order on February 14, 2024 at 10:02 a.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo, by Chair Pearce. 2. PUBLIC COMMENT FOR ITEMS NOT ON THE AGENDA Public Comment: Dusty Colyer-Worth, GALA Pride & Diversity Center LeBren Harris, Downtown SLO --End of Public Comment-- 3. CONSENT Motion By Member Sandoval Second By Vice Chair Bates To approve the Consent Items 3a through 3g. Ayes (5): Member Keller, Member Patel, Member Sandoval, Vice Chair Bates, and Chair Pearce Absent (2): Member Newland, and Member Nipool Patel Page 27 of 34 2 CARRIED (5 to 0) 3.a MINUTES OF TBID REGULAR MEETING ON JANUARY 10, 2024. 3.b SMITH TRAVEL REPORT (STR) 3.c TRANSIENT OCCUPANCY TAX (TOT) REPORT 3.d SLO CHAMBER PUBLIC RELATIONS MONTHLY REPORT 3.e SLO CHAMBER GUEST SERVICES MONTHLY REPORT 3.f NOBLE STUDIOS & DCI MARKETING MONTHLY REPORT 3.g BADGER BRANDING ORGANIC SOCIAL REPORT 4. PRESENTATIONS 4.a BRAND SENTIMENT STUDY RESULTS (25 MIN) Representatives from Noble Studios presented the results from the recently deployed brand sentiment survey. Public Comment: None --End of Public Comment-- ACTION: No action taken on this item. 5. BUSINESS ITEMS 5.a SLO TBID FUND BALANCE & BUDGET UPDATE (20 MIN) Jacob Nunez, SLO City Revenue Analyst presented the SLO TBID Fund Balance for the Board's review and allocation. Public Comment: None --End of Public Comment-- ACTION: No action taken on this item. 5.b PUBLIC RELATIONS MEDIA MISSION (20 MIN) Siobhan Chretien, DCI presented a proposed public relations media mission in Southern California. Page 28 of 34 3 Public Comment: None --End of Public Comment-- Motion By Member Patel Second By Vice Chair Bates To allocate up to $30,000 from the research and program development budget for the Southern California media tour. Ayes (5): Member Keller, Member Patel, Member Sandoval, Vice Chair Bates, and Chair Pearce Absent (2): Member Newland, and Member Nipool Patel CARRIED (5 to 0) 5.c EMAIL MARKETING STRATEGY UPDATE (30 MIN) Representatives from Noble Studios presented an update on Visit San Luis Obispo's email marketing strategy. Public Comment: None --End of Public Comment-- ACTION: No action taken on this item. 6. TBID LIAISON REPORTS AND COMMUNICATION 6.a HOTELIER UPDATE – LIAISON REPORTS No Reports. 6.b PCC UPDATE – LIAISON REPORT Chair Pearce provided a brief update on PCC activities. 6.c VISIT SLO CAL UPDATE – LIAISON REPORT Chair Clint Pearce and Economic Development & Tourism Manager Molly Cano provided a brief update on Visit SLO CAL activities. 6.d TOURISM PROGRAM UPDATE – STAFF REPORT Tourism & Community Promotions Manager Jacqui Clark-Charlesworth provided a brief update on tourism program activities. Page 29 of 34 4 7. ADJOURNMENT The meeting was adjourned at 12:05 p.m. The next Regular Meeting of the Tourism Business Improvement District Board is scheduled for March 13, 2024 at 10:00 a.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo. APPROVED BY TOURISM BUSINESS IMPROVEMENT DISTRICT BOARD: XX/XX/202X Page 30 of 34 1 Tourism Business Improvement District Board Minutes January 10, 2024, 10:00 a.m. City Hall, 990 Palm Street, San Luis Obispo TBID Board Present: Member Lori Keller, Member Winston Newland, Member Nipool Patel, Member Prashant Patel, Member Sandy Sandoval, Vice Chair Lydia Bates, Chair Clint Pearce City Staff Present: Economic Development & Tourism Manager Molly Cano, Tourism & Community Promotions Manager Jacqui Clark- Charlesworth, City Clerk Teresa Purrington _____________________________________________________________________ 1. CALL TO ORDER A Regular Meeting of the San Luis Obispo Tourism Business Improvement District Board was called to order on January 10, 2024 at 10:00 a.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo, by Chair Pearce. 2. PUBLIC COMMENT FOR ITEMS NOT ON THE AGENDA Public Comment: Kristen Carlson, Visit SLO CAL made an introduction. Representative from Petit Soleil made an introduction. Representative from Quality Suites made an introduction. Member of the public. Shea Hanson, Wayfarer made an introduction. 3. CONSENT Motion By Member Nipool Patel Second By Member Prashant Patel To approve Consent Items 3a through 3g. Ayes (7): Member Keller, Member Newland, Member Nipool Patel, Member Patel, Member Sandoval, Vice Chair Bates, and Chair Pearce CARRIED (7 to 0) Page 31 of 34 2 3.a MINUTES OF TBID SPECIAL MEETING ON DECEMBER 18, 2023 3.b SMITH TRAVEL REPORT (STR) 3.c TRANSIENT OCCUPANCY TAX (TOT) REPORT 3.d SLO CHAMBER PUBLIC RELATIONS MONTHLY REPORT 3.e SLO CHAMBER GUEST SERVICES MONTHLY REPORT 3.f NOBLE STUDIOS & DCI MARKETING MONTHLY REPORT 3.g BADGER BRANDING ORGANIC SOCIAL REPORT 4. PRESENTATIONS 4.a PUBLIC RELATIONS & GUEST SERVICES QUARTER REPORT Jim Dantona, SLO Chamber presented Guest Services activities and Hollie West, SLO Chamber presented the second quarter report on Public Relations. Public Comment: None --End of Public Comment-- Action: No action taken on this item. 4.b CONTENT MARKETING QUARTER REPORT Katy McGrath and Molly Burchett, Badger Branding presented the second quarter report on content marketing and organic social media activities, and responded to inquiries. Public Comment: None --End of Public Comment-- Action: No action taken on this item. 5. BUSINESS ITEMS 5.a MARKETING SERVICES QUARTER REPORT + Q3 MEDIA PLAN REVIEW & APPROVAL Hayley Corbett, Gabbi Hall and Danni Winter, Noble Studios and Siobhan Chretien, DCI presented the staff report and responded to inquiries. Page 32 of 34 3 Public Comment: None --End of Public Comment-- Action: No action taken on this item. 5.b MIDWEEKEND ASSETS & PLAN APPROVAL Gabbi Hall and Hayley Corbett, Noble Studios presented the staff report and responded to inquiries. Public Comment: None --End of Public Comment-- Action: No action taken on this item. 5.c ETOURISM CONFERENCE PARTICIPATION Economic Development & Tourism Manager Molly Cano presented the staff report and responded to inquiries. Public Comment: None --End of Public Comment-- Motion By Vice Chair Bates Second By Member Sandoval To approve up to $3,500 from the TBID tradeshow budget for the eTourism Summit Ayes (7): Member Keller, Member Newland, Member Nipool Patel, Member Patel, Member Sandoval, Vice Chair Bates, and Chair Pearce CARRIED (7 to 0) 6. TBID LIAISON REPORTS AND COMMUNICATION 6.a HOTELIER UPDATE – LIAISON REPORTS Vice Chair Bate provided an update from Hotel SLO. 6.b PCC UPDATE – LIAISON REPORT Economic Development and Tourism Manager Molly Cano provided a brief update on PCC activities. Page 33 of 34 4 6.c VISIT SLO CAL UPDATE – LIAISON REPORT Economic Development & Tourism Manager Molly Cano provided a brief update on Visit SLO CAL activities. 6.d TOURISM PROGRAM UPDATE – STAFF REPORT Tourism & Community Promotions Manager Jacqui Clark-Charlesworth provided a brief update on the tourism programs. 7. ADJOURNMENT The meeting was adjourned at 11:48 a.m. The next Special Meeting of the Tourism Business Improvement District Board was cancelled and the next Regular Meeting is scheduled for February 14, 2024 at 10:00 a.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo. APPROVED BY TOURISM BUSINESS IMPROVEMENT DISTRICT BOARD: XX/XX/202X Page 34 of 34