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01/26/1993, 1-C - MISSION DRIVEN SERVICE LEVELS
MISSION DRIVEN, SERVICE LEVELS BY PROGRAM CONTENTS INTRODUCTION SUMMARY - ALL DEPARTMENTS CITY COUNCIL ADMINISTRATION CITY ATTORNEY CITY CLERK PERSONNEL FINANCE COMMUNITY DEVELOPMENT RECREATION UTILITIES PUBLIC WORKS POLICE FIRE CITY ORGANIZATION CHARTS a ,b 1 5 13 17 21 27 -36 43 55 69 85 97 105 Section C Mission - Driven Service Levels INVENTORY OF CITY PROGRAMS AND ACTIVITIES The purpose of this inventory is to concisely identify the services, programs, and activities provided by the City of San Luis Obispo and to organize them by the "mission" that they perform. How will this information be used? Preparing this information will help us answer two basic questions about our operations: what services do we provide and why do we provide them? MISSIONS Under this inventory approach, all City programs and activities will be organized into one of the following four "mission" categories: A. Fundamental Health & Safety/Legal Mandates. Programs and activities that have a direct impact on the safety and health of the residents of the City and the minimum support required to maintain those services. These are distinguished from secondary levels of safety and health services by the immediate and emergency nature of the service demand. Also includes programs and activities that are mandated by State and /or Federal law or the City Charter. B. Essential Maintenance & Support. Programs and activities that are required to provide the minimum standard infrastructure and facilities that are necessary for the City and its residents to function, and the minimum support required to maintain them. These services would include City buildings, vehicles, and facilities serving a basic need. This also would include basic internal control systems to safeguard the fiscal health and resources of the City. C. Community -wide Core Services. Programs and activities that provide for a general need or demand for service within the community which typically benefit the entire community. These are considered the core programs of the City which address the typical needs arising from living in an urban environment. D. Focused Services /Community Enrichment. Programs and services that address the needs or demands of a specific segment of the community, or program and activities which raise the levels of other services beyond the minimum required to provide for the basic need. Also includes programs and services that enrich the vitality of the community beyond other service levels and create an improved community identity through public investment that enhances economic vitality and raises esthetics or cultural standards and enriches quality of life. (a) Mission Driven Service Levels SUMMARY — ALL DEPARTMENTS Sbare''of General Fund 006i ations . Darr p4rc n.e (1a7x) Pubr.: (x1%) F.u. uwMw are of City! erations PROGRAM SUMMARY — ALL DEPARTMENTS (b) 9%) aePr..re Ilf1c) 'RESOURCE ALLOCATION Regular Budget Staffing Amountl Percent w City Council 0.0 133,900 0.4% Administration — CAO's Office 6.0 4929900 1.6% — Cultural, Lesiure & Economic Dev 0.0 660,900 2.2% •� City Attorney 3.0 2387500 0.8% City Clerk 6.0 332,200 1.1% 0- Personnel 6.0 1,047,200 3.5% w Finance 17.0 1,383,900 4.6% as- Community Development 22.3 1,456,600 4.9% w Recreation 16.0 1,556,500 5.2% W Public Works 70.5 6,257,000 20.9% w Utitlities 50.0 6,628,600 22.1% w Police 84.0 5,6711200 18.9% Fire 54.51 4,071,700 13.6% TOTAL :.:335.31 29,931;100 ;.:100.0% (b) 9%) aePr..re Ilf1c) Mission Driven Service Levels CITY COUNCIL CITY COUNCIL PROGRAM SUMMARY RESOURCE: ALLOCATION Regular Staffing Bud et Amount Percent w Policy and Legislation 0.0 1339900 100.0% TOTAL:.; 0.0 `:: 133,900' .100.0%1 Mission Driven Service Levels by Program LEGISLATION AND POLICY Mission Level A - Health and Safety Services of Legally Mandated Services ■ Enact ordinances and resolutions ■ Review and adopt plans which guide the decisions and actions of the City's operating programs ■ Review compliance with adopted laws, regulations and plans ■ Direct and evaluate the city administrative officer, city attorney, and city clerk Mission Level B - Essential Maintenance Services ■ Represent the City before the citizens and before other public agencies ■ Represent the City on various regional and county commissions and commit- tees Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services No activities 3 Mission Driven Service Levels ADMINISTRATION ADMINISTRATION PROGRAM SUMMARY 5. Regular Bud et Staffinx Amount Percent w City Administration 6.0 492,900 42.7% w Human Relations 0.0 2069900 17.9% w Cultural Activities 0.0 83,800 7.3% w Community Promotion 0.0 2319200 20.0% w Economic Stability 0.0 1399000 12.0% T TAL 6.0 $1.153,8001 100.0% 5. Mission Driven Service Levels by Program CITY ADMINISTRATION Mission Level A - Health and Safety Services or Legally Mandated Services ■ Serve as administrative head of the City by implementing all City Council policies, hiring and overseeing personnel, overseeing labor relations, serving as primary liaison for all inter - governmental relations, overseeing the City budget and finances, providing leadership and direction for all high priority City tasks, and developing systems to insure accountability for the comple- tion of City goals ■ Provide policy advice and recommendations to the City Council by managing the City Council meeting agenda, which includes reviewing agenda reports and recommending action on agenda items ■ Carry out policies and directives of the City Council ■ Direct, supervise preparation of, and present the Financial Plan to the City Council ■ Serve as the City's Assistant Director of Emergency Services Mission Level B - Essential Maintenance Services ■ Oversee management team building and leadership ■ Provide quarterly progress reports to the City Council on the status of major City goals and capital projects ■ Review procurements and other administrative processes ■ Serve as primary liaison for all inter - governmental relations ■ Advise personnel department about employee negotiations and other labor relations matters ■ Coordinate productivity reviews of City operations ■ Provide leadership for high priority land use issues (e.g., Downtown Design Plan, General Plan update, Broad Street Annexation, and Dalidio open space acquisition) 7 Mission Driven Service Levels by Program CITY ADMINISTRATION (continued) Mission Level C - Community -Wide Core Services ■ Manage the cable TV franchise and the franchise renewal process ■ Monitor the homeless shelter contract with the Economic Opportunity Commission ■ Administer the smoking ordinance -- enforcement and public information ■ Administer the mobilehome rent control ordinance ■ Monitor state legislative actions and coordinate responses to legislation affecting the City ■ Coordinate management of City vehicle fleets Mission Level D - Focused Services or Community Enrichment Services ■ Manage special projects (e.g., preparing and administering grant applications for the homeless shelter purchase, purchasing the women's shelter, perform- ing the economic analysis for the smoking ordinance, negotiating agree- ments with groups like the Children's Museum, SLO Little Theater, Housing Authority, and ECOSLO, and working with various community groups like La Fiesta ■ Manage the economic stability program ■ Oversee design, construction and operation of the Performing Arts Center in cooperation with Cal Poly and the Foundation for the Performing Arts Center ■ Coordinate community relations efforts by preparing a quarterly newsletter to City residents, implementing numerous policies to improve communication between the business community and the City, preparing press releases, coordinating special ceremonies, and implementing ongoing City employee customer service training ■ Provide staff support to the Promotional Coordinating Committee and the Human Relations Commission by administering their programs and their grants -in -aid E-1 Mission Driven Service Levels by Program HUMAN RELATIONS Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services No activities Mission Level C - Community -Wide Core Services ■ Budget for the administrative expenses of the Human Relations Commission, which advises the City Council on human rights and social service issues Mission Level D - Focused Services or Community Enrichment Services ■ Budget for the Human Relations Commission's grants -in -aid to social and human service agencies ■ Budget for the City's contract with the Economic Opportunity Commission to provide homeless shelter services 7 Mission Driven Service Levels by Program CULTURAL ACTIVITIES Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services No activities Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services ■ Budget for the Promotional Coordinating Committee's cultural activity grants to local organizations that promote cultural, social, and recreational activities in the City ■ Budget for the City's public art matching grants 10 Mission Driven Service Levels by Program COMMUNITY PROMOTION Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services No activities Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services ■ Budget for the administrative expenses of the Promotional Coordinating Committee, which advises the City Council on community promotion activi- ties ■ Budget for the City's promotional contracts with the Chamber of Commerce, a professional advertising firm, and the Visitor's and Conference Bureau 11 Mission Driven Service Levels by Program ECONOMIC STABILITY Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services No activities Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services ■ Budget for projects that preserve and promote financial stability in the community (e.g., facilitating auto retailer relocation to the Los Osos Valley Road area, annexing property in the Broad Street area, and completing the Dalidio property open space acquisition) 12 Mission Driven Service Levels CITY ATTORNEY CITY ATTORNEY PROGRAM SUMMARY E`i Staffing I Amount I Percent W Legal Services 1 3.01 238.5001 100.0% TOTAL< . j ": 3 O < : $238,500 I : 100.0% I 13 Mission Driven Service Levels by Program LEGAL SERVICES Mission Level A - Health and Safety Services or Legally Mandated Services ■ Defend the City against claims and litigation Mission Level B - Essential Maintenance Services ■ Review ordinances, resolutions and other legislation ■ Review contracts and other agreements ■ Review council agenda reports and CAO reports ■ Provide legal advice to the City Council, various commissions and commit- tees, and staffinembers ■ Represent the City at City Council and Planning Commission meetings ■ Initiate civil actions on behalf of the City ■ Prepare legal pleadings and other legal documents ■ Enforce and prosecute violations of the Municipal Code Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services No activities 15 Mission Driven Service Levels CITY CLERK CITY CLERK PROGRAM SUMMARY RESOURCE ALLOCATION Regular Budget Staffing Amount I Percent Records and Elections Administration. 6.0 332,200L_ 100.0% TOTAL 6.0 $332.200. 100.0% 17 Mission Driven Service Levels by Program RECORDS AND ELECTIONS ADMINISTRATION Mission Level A - Health and Safety Services or Legally Mandated Services ■ Conduct regular and special elections; enforce campaign regulations; admin- ister oaths of office ■ Preserve official City records and files; record legislative actions and incorpo- rate legislation into the Municipal Code ■ Comply with state laws requiring open conduct of public business ■ Administer conflict -of- interest regulations ■ Receive filed claims, lawsuits and bonds Mission Level B - Essential Maintenance Services ■ Schedule Council meeting agenda items; assemble and distribute agendas ■ Provide secretarial services to the City Council; compile the Council Policies and Procedures Manual ■ Process contract documents as they are advertised, awarded and executed ■ Sort, stamp and distribute mail Mission Level C - Community -Wide Core Services ■ Administer recruiting and appointing members of advisory commissions ■ Process permits for special events and filmmaking ■ Perform switchboard and reception duties for City Hall Mission Level D - Focused Services or Community Enrichment Services ■ Distribute agendas and other materials to interested public parties before formally requested ■ Promote a high level of voter registration and turnout for elections 19 Mission Driven Service Levels PERSONNEL PERSONNEL PROGRAM SUMMARY RESOURCE: ALLOCATION Regular Bud et Staffing Amount Percent w Employee Services 4.0 3492500 33.4% 0- Risk Management 2.0 697,700 66.6% TOTAL .: 6.0 $1047.200 100.0% 21 Mission Driven Service Levels by Program EMPLOYEE SERVICES Mission Level A - Health and Safety Services or Legally Mandated Services ■ Conduct labor negotiations pursuant to state law ■ Ensure compliance with federal and state Equal Employment Opportunity laws ■ Oversee Americans With Disabilities Act compliance ■ Inform employees of legally mandated rights ■ Maintain personnel and medical records and reports Mission Level B - Essential Maintenance Services ■ Oversee recruitment and selection of new employees ■ Advise the Council, the City Administrative Officer, and management staff on personnel matters ■ Negotiate and administer compensation, benefit and classification plans to recruit and retain qualified employees ■ Administer Equal Employment Opportunity and Affirmative Action policies ■ Advise management and staff on discipline and grievance matters ■ Enforce personnel rules and regulations, including memoranda of agreement ■ Review and administer employee performance evaluations ■ Conduct orientation activities for new employees and exit interviews with retiring or terminating employees Mission Level C - Community -Wide Core Services ■ Respond to requests by the public and staff for personnel information 23 Mission Driven Service Levels by Program EMPLOYEE SERVICES (continued) Mission Level D - Focused Services or Community Enrichment Services ■ Coordinate and conduct non - mandated training ■ Conduct activities that build employee morale and recognize excellent performance ■ Provide out - placement services for laid -off employees ■ Counsel and advise individual employees on personnel issues, including benefits 24 Mission Driven Service Levels by Program RISK MANAGEMENT Mission Level A - Health and Safety Services or Legally Mandated Services ■ Ensure compliance with state laws regarding prevention of illness and injury ■ Ensure compliance with all OSHA safety standards ■ Maintain workers' compensation insurance and policies ■ Ensure that state requirements are met for liability claims against the City ■ Inform employees of legally mandated rights and responsibilities Mission Level B - Essential Maintenance Services ■ Coordinate City -wide safety training, including the identification of risks ■ Review workers' compensation and liability claims and coordinate with a third -party administrator ■ Review insurance requirements and submittals for contracts ■ Represent the City on the Central Coast Cities Self- Insurance Fund Board and Risk Management Committee. ■ Provide City -wide training in risk management and health care ■ Purchase insurance for large mobile equipment, property and fidelity bonds Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services ■ Coordinate employee wellness activities ■ Conduct lunchtime safety classes for employees ■ Sell event insurance to organizations using City facilities for their events 25 Mission Driven Service Levels FINANCE FINANCE PROGRAM SUMMARY 27 RESOURCE: ALLOCATION. Regular Bud et Staffing Amount Percent w Finance Administration 2.0 122,000 8.8% w Accounting 6.0 3849800 27.8% w Revenue Management 6.0 327,200 23.6% w Information Systems Management 3.0 144,600 10.4% w Support Services 0.01 405,300 29.3% TOTAL'. 17-01 $1:383.900 100.0% 27 Mission Driven Service Levels by Program FINANCE ADMINISTRATION Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Advise the Council and the City Administrative Officer on fiscal matters ■ Provide leadership in managing finance department operations ■ Coordinate preparation of the City's two -year financial plans and budgets ■ Develop financial management policies including systems that protect City assets from unauthorized use ■ Prepare the finance department operating budgets ■ Administer personnel and procurement policies for finance department ■ Provide clerical services to all finance department programs ■ Review council agenda reports and other policy documents for fiscal effects Mission Level C - Community-Wide Core Services ■ Prepare long -range financial plans ■ Coordinate debt financing for projects Mission Level D - Focused Services or Community Enrichment Services ■ Develop innovative and cost - effective ways to finance City services 29 Mission Driven Service Levels by Program ACCOUNTING Mission Level A - Health and Safety Services or Legally Mandated Services ■ Process payrolls and accounts payable according to federal and state requirements ■ Coordinate preparation of mandated audits ■ Prepare State Controllers Reports Mission Level B - Essential Maintenance Services ■ Establish accounting and purchasing policies, systems and practices ■ Maintain the general ledger, the chart of accounts, and the financial report- ing system; prepare interim financial statements ■ Prepare bank deposits and reconcile bank statements ■ Maintain trust fund records Mission Level C - Community -Wide Core Services ■ Prepare audited financial statements ■ Maintain historical records of the City's financial performance ■ Maintain the cost accounting system and calculate the cost of services ■ Administer the City's real and personal property management systems ■ Prepare claims to recover the cost of providing state - mandated services ■ Review contract documents for compliance with purchasing policies Mission Level D - Focused Services or Community Enrichment Services ■ Provide accounting services to the Central Coast Cities insurance JPA ■ Maintain on -line access of financial information to department fiscal officers Mission Driven Service Levels by Program REVENUE MANAGEMENT Mission Level A - Health and Safety Services or Legally Mandated Services ■ Administer debt service obligations ■ Provide reports to the state about business tax certificates Mission Level B - Essential Maintenance Services ■ Prepare revenue forecasts and monitor receipts ■ Manage the City's investment portfolio and distribute interest earnings among funds ■ Coordinate the City's banking services contract ■ Maintain billing and collection systems for utility tax, business tax, transient occupancy tax, and general accounts receivable ■ Account for and deposit revenue collected at outlying locations ■ Calculate user fees and utility rates ■ Maintain the utility billing customer service order system Mission Level C - Community -Wide Core Services ■ Provide public counter and cashier services ■ License bicycles Mission Level D - Focused Services or Community Enrichment Services ■ Help low- income customers who cannot afford City utility bills ■ Report sales tax trends to the City organization and the community ■ Maintain customer service activities ■ Sell transit passes 31 Mission Driven Service Levels by Program INFORMATION SYSTEMS MANAGEMENT Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Develop City -wide management information systems (MIS) policies ■ 'Coordinate MIS training ■ :Manage the City's telephone system and office automation services (copiers and facsimile machines) ■ Manage finance department computer operations ■ Ensure compliance with software copyrights and licensing agreements ■ Protect computer systems and files from unauthorized use or access Mission Level C - Community -Wide Core Services ■ Administer the local area network for computers at City Hall; provide assis- tance to local area networks at other locations and the wide area network ■ Provide technical assistance to the MIS Steering Committee and the Office Automation Users Group ■ Provide advice on establishing priorities for information system acquisitions; coordinate information system acquisitions and installations Mission Level D - Focused Services or Community Enrichment Services ■ Provide technical assistance to solve information system problems 32 Mission Driven Service Levels by Program SUPPORT SERVICES Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Account for indirect costs of local and long distance telephone services ■ Account for indirect costs of copier operations and maintenance contracts ■ Account for indirect costs of operating the City's central postage meter Mission Level C - Community -Wide Core Services ■ Pay for ventures (innovative porposals to improve service, reduce cost, or improve productivity) and contingencies (one -time expenses not anticipated in the City's financial plan) ■ Pay dues to the League of California Cities and the National League of Cities Mission Level D - Focused Services or Community Enrichment Services No activities 33 Mission Driven Service Levels COMMUNITY DEVELOPMENT elopment (6.7%) Community Development (4.9%) (95.1%) DEVELOPMENT PROGRAM SUMMARY 35 RESOURCE ALLOCATION Regular Bud et Staffing Amount Percent y Commissions & Committees 0.0 339600 2.3% 0- Administration 4.8 280,000 19.2% W Development Review 6.0 4479100 30.7% W Long —Range Planning 3.8 302,300 20.8% W Buildin & Safet 7.7 393,600 27.0% TOTAL :;: 22.3 $1456;600 100.0% 35 Mission Driven Service Levels by Program COMMUNITY DEVELOPMENT COMMISSIONS AND COMMITTEES Mission Level A - Health and Safety Services or Legally Mandated Services ■ Prepare and recommend a general plan and appropriate attachments as required by state law (Planning Commission) ■ Review the CIP as required by state law (Planning Commission) ■ Prepare and submit to the City Council an annual report of activities and budget as required by the City Charter (Planning Commission, Architectural Review Commission, Cultural Heritage Committee) Mission Level B - Essential Maintenance Services ■ Prepare and recommend appropriate master plans for specific areas in the City (Planning Commission) ■ Hear appeals of administrator decisions (Planning Commission) Mission Level C - Community -Wide Core Services ■ Review and approve plans for structures and physical improvements except for aesthetically insignificant projects, certain minor or incidental projects, and most individually -built houses (Architectural Review Commission) ■ Establish standards and guidelines for future development in the City and advise developers and staff in the application of these standards (Architec- tural Review Commission) ■ Review actions proposed by public agencies and provide information on how such actions may affect historical resources (Cultural Heritage Committee) Mission Level D - Focused Services or Community Enrichment Services ■ Establish standards and guidelines for development of special districts within the City (Architectural Review Commission) ■ Publish and maintain Historic Preservation Program Guidelines; develop and help to administer benefit programs directed at preserving historical resourc- es (Cultural Heritage Committee) 37 Mission Driven Service Levels by Program COMMUNITY DEVELOPMENT ADMINISTRATION Mission Level A - Health and Safety Services or Legally Mandated Services ■ Prepare and maintain the official zone map and general plan element maps as required by state law ■ Provide legal notification to property owners and occupants as required by state law ■ Maintain planning and building records as required by state law Mission Level B - Essential Maintenance Services ■ Prepare the community development department operating and capital budgets ■ Administer personnel and procurement policies ■ Provide clerical services for all community development department pro- grams ■ Maintain minutes and records of public hearings as required by state law ■ Prepare and maintain planning maps, literature, forms and graphic materials ■ Develop and maintain special computer programs for processing and tracking planning and building applications Mission Level C - Community -Wide Core Services ■ Maintain computer data on land use, property ownership and other develop- ment information ■ Perform studies, research and statistical analyses as required to assist the professional planning staff Mission Level D - Focused Services or Community Enrichment Services ■ Produce information, pamphlets, and maps.for use by other departments and the public BE Mission Driven Service Levels by Program DEVELOPMENT REVIEW Mission Level A - Health and Safety Services or Legally Mandated Services ■ Comply with development review requirements of the State ■ Conduct environmental review of development projects within the city and capital projects referred by other departments as required by the California Environmental Quality Act Mission Level B - Essential Maintenance Services ■ Review building permit applications for zoning conformance ■ Conduct administrative hearings for minor zoning decisions ■ Provide staff support for the Planning Commission, Architectural Review Commission and Cultural Heritage Committee ■ Review planning applications for compliance with applicable development and land use regulations consistent with Permit Streamlining Act regulations ■ Process minor annexation and pre - zoning applications ■ Prepare and administer sections of the Municipal Code which involve plan- ning issues ■ Monitor legislation and land use litigation and revise local policies and procedures as required ■ Review actions of other departments or agencies which could affect land use or violate planning laws ■ Monitor environmental mitigation measures imposed during environmental review Mission Level C - Community -Wide Core Services ■ Staff the public counter and respond to inquiries on development review issues; maintain good working relationships with neighborhood groups, the business community and the public 39 Mission Driven Service Levels by Program DEVELOPMENT REVIEW (continued) Mission Level C - Community -Wide Core Services (continued) ■ Implement development review policies and procedures ■ Prepare policies and guidelines for architectural or environmental review Mission Level D - Focused Services or Community Enrichment Services ■ Administer the City's public art regulations ■ Work with other departments and agencies on public safety and hazard mitigation issues ■ Prepare applications and other documentation for grants and develop financ- ing strategies for specific projects .N Mission Driven Service Levels by Program LONG -RANGE PLANNING Mission Level A - Health and Safety Services or Legally Mandated Services ■ Prepare and maintain the City's mandatory general plan elements as required by state law ■ Review the capital improvement plan for consistency with the general plan as required by state law ■ Conduct environmental review where required for planning policy changes as required by state law Mission Level 8 - Essential Maintenance Services ■ Prepare and maintain the City's optional general plan elements ■ Prepare ordinances and policies guiding long -term development of the City ■ Evaluate development proposals with significant, long -range impact on the City ■ Coordinate with the County on long -range development of areas adjacent to the City ■ Provide staff support for the Planning Commission, Architectural Review Commission and Cultural Heritage Committee Mission Level C - Community -Wide Core Services ■ Staff the public counter and respond to inquiries on long -range planning issues; maintain good working relationships with neighborhood groups, the business community and the public Mission Level D - Focused Services or Community Enrichment Services ■ Prepare master plans for development of specific areas of the City ■ Prepare feasibility analyses of major City projects and programs 41 Mission Driven Service Levels by Program BUILDING AND SAFETY Mission Level A - Health and Safety Services or Legally Mandated Services ■ Review building plans and inspect subsequent construction for compliance with adopted codes ■ Investigate alleged violations of construction codes, the zoning ordinance, and miscellaneous provisions of the municipal code as required by state law ■ -Report monthly construction data to the U. S. Department of Commerce as required by federal law Mission Level B - Essential Maintenance Services ■ Ensure effective and timely processing of construction permit applications ■ Coordinate, along with other City departments and divisions, a comprehen- sive review process for construction plans ■ Ensure a timely and thorough inspection process for construction projects ■ Maintain an effective complaint investigation system, including follow -up and legal prosecution ■ Prepare reports on construction permit activity Mission Level C - Community -Wide Core Services ■ Insure that commercial facilities are safe and accessible to citizens and visitors ■ Provide prior building permit information to realtors, architects, and building owners Mission Level D - Focused Services or Community Enrichment Services ■ Develop and implement procedures and standards to mitigate specific construction hazards (e.g., the unreinforced masonry building mitigation ordinance) 42 Mission Driven Service Levels RECREATION RECREATION PROGRAM SUMMARY 43 RESOURCE ALLOCATION Regular Bud et Staffing Amount Percent w Commissions & Committees 0.0 3,100 0.2% 0- Administration 9.0 408,000 26.2% w General Recreation 1.0 243,300 15.6% 0- Aquatics 1.5 143,800 9.2% 0- Special Instruction 0.0 68,900 4.4% 0- Trips & Outings 0.0 379800 2.4% •- Athletics 0.5 102,000 6.6% 0- Special Events 0.0 489800 3.1% y Child Care 1.0 2289500 14.7% w Golf Course 3.01 2729300 17.5% [—TOTAL::':: 16:0 51;5569500 .100.0% 43 Mission Driven Service Levels by Program RECREATION COMMISSIONS AND COMMITTEES Mission Level A - Health and Safety Services or Legally Mandated Services ■ Prepare and submit to the City Council an annual report of activities and budget as required by the City Charter (Park and Recreation Commission, Joint Use Committee, Jack House Committee) Mission Level B - Essential Maintenance Services ■ Advise the City Council on capital improvement planning, program manage- ment for parks and recreation programs (Park and Recreation Commission) ■ Advise the Board of Education and the City Council about joint district /city development maintenance and operation of recreation facilities on school district property (Joint Use Committee) ■ Advise the City Council and staff on improvement, maintenance and use of the historic Jack House and Gardens (Jack House Committee) Mission Level C - Community -Wide Core Services ■ Receive public input regarding parks, recreation facilities and recreation programs (Park and Recreation Commission) ■ Secure maximum use of recreation facilities on school district property (Joint Use Committee) ■ Assure compliance with the deed requirements of the Jack House (Jack House Committee) ■ Insure community wide recreational and park opportunities (Park and Recre- ation Commission) Mission Level D - Focused Services or Community Enrichment Services ■ Preserve and offer access to historic San Luis Obispo ■ Provide opportunities for volunteers (Jack House Committee) ■ Assure community opportunities for access to parks and facilities 45 Mission Driven Service Levels by Program RECREATION ADMINISTRATION Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Operate recreation programs and facilities in accordance with risk manage- ment criteria, ADA regulations and state and federal grant funding criteria ■ Administer personnel and procurement policies ■ Secure and administer grants and insure compliance with revenue recovery policies ■ Prepare the recreation department operating and capital budgets ■ Provide clerical services to all recreation department programs ■ Rehabilitate and restore existing recreational facilities and parks ■ Develop long range plans for new parks, facilities and programs ■ Serve as staff liaison to committees and commissions ■ Administer office automation computer network Mission Level C - Community -Wide Core Services ■ Manage the public counter and phone information requests and conduct registrations Mission Level D - Focused Services or Community Enrichment Services ■ Serve on community special interest committees ■ Monitor preservation of historical deeds ■ Produce the City employee newsletter .; Mission Driven Service Levels by Program GENERAL RECREATION Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Provide management, access and use of city owned recreational facilities ■ Staff all recreation programs and events not recognized with individual budget program ■ Manage recreation administrative office operations Mission Level C - Community -Wide Core Services ■ Implement a broad spectrum of recreation programming for the community ■ Provide pre - school activities ■ Provide athletic instructional programs and participation opportunities for children and teens ■ Publicize recreation services Mission Level D - Focused Services or Community Enrichment Services ■ Operate a comprehensive Senior Citizens program and facility ■ Provide community support services for Senior Citizens ■ Provide support staffing for special City functions 47 Mission Driven Service Levels by Program AQUATICS Mission Level A - Health and Safety Services or Legally Mandated Services ■ Comply with rules and regulations established by Cal OSHA, the State Department of Health Services Mission Level B - Essential Maintenance Services ■ Monitor state and federal grant regulations pertaining to the operation of any recreational facility within Sinsheimer Park ■ Uphold the Joint Use agreement with San Luis Coastal Unified School District ■ Conduct training for certification and re- certification of staff ■ Perform equipment maintenance Mission Level C - Community -Wide Core Services ■ Provide access to a complete aquatic facility to community residents ■ Operate diverse aquatic programs for the community Mission Level D - Focused Services or Community Enrichment Services ■ Conduct San Luis Obispo county training for Lifeguard and Water Safety Instructors ■ Negotiate contracts with community groups and businesses for pool use in exchange for in -kind contributions E= Mission Driven Service Levels by Program SPECIAL INSTRUCTION Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Insure compliance with revenue recovery policies ■ Administer contracts, business license and insurance requirements ■ Secure facilities for instructional classes Mission Level C - Community -Wide Core Services ■ Offer recreational courses in dance /exercise, cultural and athletic areas Mission Level D - Focused Services or Community Enrichment Services ■ Evaluate community requests for courses and programs ■ Provide cultural and social opportunities for residents 49 Mission Driven Service Levels by Program TRIPS AND OUTINGS Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Comply with City policies preventing unfair competition with private firms ■ Evaluate trips and outing opportunities for compliance with ADA ■ Operate program in compliance with revenue recovery policies Mission Level C - Community -Wide Core Services ■ Provide outings opportunities not already available to community residents ■ Supervise participants while in attendance at trips and outings events Mission Level D - Focused Services or Community Enrichment Services ■ Respond to requests by the public to provide specific excursion opportunities ■ Address the demand for teen recreational outing opportunities 50 s Mission Driven Service Levels by Program ATHLETICS Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Sanction teams through affiliated sports associations ■ Obtain players' medical benefit fund coverage for adult sport leagues and tournaments ■ Coordinate activity schedule through local schools, school district adminis- tration and other facility holders ■ Monitor revenues and expenditures to comply with cost recovery policy Mission Level C - Community -Wide Core Services ■ Coordinate competitive sports leagues for adults Mission Level D - Focused Services or Community Enrichment Services ■ Provide support for community based competitive youth leagues 51 Mission Driven Service Levels by Program SPECIAL EVENTS Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Secure approvals from State of California Highway Patrol, County of SLO, SLO Police and Old Mission Church for program operation ■ Govern use of Mission Plaza ■ Secure sanctioning from the Triathlon Federation of America ■ Monitor revenues and expenditures to comply with cost recovery policy Mission Level C - Community -Wide Core Services ■ Provide family oriented recreational events opportunities ■ Schedule Mission Plaza events and requests for use ■ Provide programs in Mission Plaza Mission Level D - Focused Services or Community Enrichment Services ■ Assist community groups in providing special events 52 Mission Driven Service Levels by Program CHILDCARE Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Comply with City Childcare Policy, Resolution #7099 ■ Conduct staff training ■ Insure compliance with revenue generating policies ■ Secure program facilities and supplies Mission Level C - Community -Wide Core Services ■ Provide community -based school -age activities Mission Level D - Focused Services or Community Enrichment Services ■ Coordinate program content with PTA's, school administration and school district personnel ■ Participate in community child care service groups ■ Assist in developing and conducting community -wide childcare training opportunities ■ Serve as liaison to PTA organizations ■ Provide support to county child care providers 53 Mission Driven Service Levels by Program GOLF COURSE Mission Level A - Health and Safety Services or Legally Mandated Services ■ Conduct safety training required by OSHA Mission Level B - Essential Maintenance Services ■ Maintain greens, tees and facilities at the course ■ Service and repair irrigation systems and equipment ■ Insure compliance with revenue recovery policies ■ Operate recreation facilities in accordance with state and federal grant funding criteria ■ Manage minor construction projects ■ Administer personnel policies and conduct training of regular employees ■ Inspect course for compliance with safety regulations Mission Level C - Community -Wide Core Services ■ Provide and evaluate golf course programming ■ Offer clean, safe, useable community recreational facility ■ Provide quality customer service oriented atmosphere Mission Level D - Focused Services or Community Enrichment Services ■ Provide a social and fitness experience for seniors ■ Offer a community based introductory golfing opportunity 54 Mission Driven Service Levels UTILITIES UTILITIES PROGRAM SUMMARY 55 2,%) RESOURCE ALLOCATION Regular Budget Amount Percent Staffing W Administration and Engineering 6.0 8459500 12.8% 0- Water Operations — Source of Supply and Well Operations 1.0 1,375,400 20.7% — Conservation 1.0 3729900 5.6% — Raw Water Treatment 7.5 662,000 10.0% — Distribution 6.0 5149300 7.8% — Customer Service 3.0 2169000 3.3% W Sewer Operations — Pretreatment 2.0 1179000 1.8% — Collection 7.0 404,000 6.1% — Treatment and Reclamation 9.5 194479300 21.8% W Whale Rock Operations 3.0 6157600 9.3% W Solid Waste Recycling 0.0 58,600 0.9% TOTAL 46 0 16,628,600 100:0%` 55 2,%) Mission Driven Service Levels by Program UTILITIES ADMINISTRATION AND ENGINEERING Mission Level A - Health and Safety Services or Legally Mandated Services ■ Develop adequate water supply sources to meet General Plan objectives, including the Salinas Reservoir expansion, the Nacimiento diversion project, and the wastewater reclamation project ■ Develop and maintain water and sewer system infrastructure capital projects ■ Manage treatment plant capital improvement projects needed to comply with state and federal standards ■ Retain records required by federal and state law Mission Level B - Essential Maintenance Services ■ Review development projects for water and wastewater needs and impacts ■ Respond to claims and litigation ■ Prepare the utilities department operating and capital budgets ■ Administer personnel and procurement policies ■ Provide clerical services to all utilities programs ■ Prepare and administer water and wastewater management plans Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services No activities 57 Mission Driven Service Levels by Program WATER SOURCE OF SUPPLY and WELL OPERATIONS Mission Level A - Health and Safety Services or Legally Mandated Services ■ Receive raw water from Salinas and Whale Rock reservoirs to meet project- ed demand ■ Pump and treat raw water from wells ■ Maintain wells and associated treatment equipment ■ Monitor well treatment systems and operations to assure compliance with state standards Mission Level B - Essential Maintenance Services ■ Maintain and expand the telemetry system to control pumping and distribu- tion and monitor water flow (Telemetry is a radio -based communication system using computers to control and monitor water and sewage flows.) Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services No activities 58 Mission Driven Service Levels by Program WATER TREATMENT Mission Level A - Health and Safety Services or Legally Mandated Services ■ Treat raw water from Salinas and Whale Rock reservoirs for delivery to City customers ■ Prepare reports of water quality required by the state ■ Issue annual public notices of water quality ■ Sample and analyze water undergoing treatment to assure compliance with federal and state standards ■ Maintain treatment equipment to ensure continuous water service to City customers ■ Ensure operator qualifications meet state standards Mission Level B - Essential Maintenance Services ■ Use telemetry to control and monitor treatment operations and to regulate pumping and delivery to the distribution system ■ Provide regular operations training to assure efficient and safe plant opera- tions ■ Maintain water treatment buildings and grounds Mission Level C - Community -Wide Core Services ■ Inform, the public of treatment operations and water quality ■ Generate and sell electric power to Pacific Gas and Electric to offset operat- ing expenses for plant operations Mission Level D - Focused Services or Community. Enrichment Services No activities 59 Mission Driven Service Levels by Program WATER CONSERVATION Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Develop and administer mandatory water rationing regulations . ■ Develop and administer demand -side water management to reduce long term water use Mission Level C - Community -Wide Core Services ■ Offer rebates for replacing toilet and bath fixtures with water - saving models; require replacements upon sale or change in property use ■ Enforce the water waste ordinance ■ Promote the statewide standard of Water Conservation Best Management Practices ■ Increase public awareness of water conservation strategies Mission Level D - Focused Services or Community Enrichment Services ■ Perform water audits of buildings and landscaping to test water use efficien- cy ■ Perform water audits for low income assistance customers ■ Offer telephone hot -line assistance to water customers with questions about rates, billing and conservation ■ Provide ongoing water conservation education for local schools ,. 6 Mission Driven Service Levels by Program WATER DISTRIBUTION Mission Level A - Health and Safety Services or Legally Mandated Services ■ Repair, replace and upgrade water service lines ■ Comply with federal standards by replacing water lines which have possible lead contamination ■ Inspect and maintain pumping stations and water storage facilities ■ Perform emergency repairs on water mains and related facilities ■ Repair and replace valves, hydrants and pressure relief valves to ensure proper system operation and adequate fire protection ■ Provide cross connection control to prevent contamination where the City system joins private distribution systems ■ Locate water mains for Underground Service Alert ■ Ensure employees have necessary safety training to comply with state standards Mission Level B - Essential Maintenance Services ■ Replace polybutalene and galvanized service lines to provide improved reliability and continuous water service ■ Improve pump stations and storage facilities to meet changing system demands Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services ■ Install fire hydrants as conditions of new development 61 Mission Driven Service Levels by Program CUSTOMER SERVICE Mission Level A - Health and Safety Services or Legally Mandated Services ■ Provide backflow and cross connection control to protect the water distribu- tion system from contamination Mission Level B - Essential Maintenance Services ■ Install water meters for new accounts ■ Read water meters on regular routes; reread meters as required to start and stop service and to investigate high water bills ■ 'Turn off water service for non - payment and closed accounts ■ Maintain and retrofit water meters to ensure proper calibration and service Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services No activities 62 Mission Driven Service Levels by Program WASTEWATER PRETREATMENT Mission Level A - Health and Safety Services or Legally Mandated Services ■ Establish sewage discharge limits according to state and federal law ■ Maintain an approved written wastewater pretreatment program and comply with federal pretreatment regulations ■ Inspect and sample industrial sewage discharges and enforce local, state and federal discharge limits ■ Prepare and retain pretreatment reports and records required by the state ■ Provide training and technical assistance to significant industrial dischargers Mission Level B - Essential Maintenance Services ■ Document pretreatment data collection and lab analyses ■ Inspect and enforce discharge requirements for Class I and Class II industries Mission Level C - Community -Wide Core Services ■ Develop ongoing public information materials Mission Level D - Focused Services or Community Enrichment Services ■ Provide waste minimization training and technical assistance to industrial dischargers 63 Mission Driven Service Levels by Program WASTEWATER COLLECTION Mission Level A - Health and Safety Services or Legally Mandated Services ■ Perform preventive and corrective maintenance on sewer mains to ensure continuous sewage collection ■ Clear stoppages and restore flow in sewer lines ■ Provide technical advice on design and construction of sewer main recon- struction projects ■ Perform preventive and corrective maintenance on lift stations, equipment and pumping systems ■ Identify pumping station upgrades to meet systems demands ■ Investigate inflow and infiltration of stormwater into the collection system ■ Locate sewer main lines for Underground Service Alert Mission Level B - Essential Maintenance Services ■ Inspect wastewater mains for compliance with standards and for structural integrity ■ Monitor pump station performance to ensure proper and efficient operation ■ Operate and maintain a telemetry control and monitoring system for all sewer lift stations Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services No activities ., Mission Driven Service Levels by Program WASTEWATER TREATMENT Mission Level A - Health and Safety Services or Legally Mandated Services ■ Treat wastewater to meet state and federal discharge standards ■ Prepare reports and public notices to comply with state and federal require- ments ■ Process sludge according to state and federal standards ■ Sample and analyze treated effluent to assure compliance with state and federal standards ■ Perform process - control analyses to assure proper plant operation ■ Develop water quality objectives for San Luis Obispo Creek ■ Monitor processes and emissions for compliance with air quality standards ■ Maintain treatment equipment and structures to prevent system failures and to allow proper process operation ■ Ensure operator qualifications meet state standards Mission Level B - Essential Maintenance Services ■ Monitor and operate a telemetry system to regulate treatment processes ■ Train operators to assure efficient and safe plant operations ■ Maintain the wastewater treatment buildings and grounds Mission Level C - Community -Wide Core Services ■ Generate electric power and heat to offset operating expenses for plant operations Mission Level D - Focused Services or Community Enrichment Services No activities 65 Mission Driven Service Levels by Program WHALE ROCK OPERATIONS Mission Level A - Health and Safety Services or Legally Mandated Services ■ Collect, store and deliver water to California Men's Colony, California Polytechnic State University and the City of San Luis Obispo (the three Whale Rock Commission members) ■ Maintain delivery system pumps, valves and related equipment to prevent system failures and ensure continuous water delivery ■ Prepare and retain reports required by the state ■ Release water to recharge groundwater aquifirs for the town of Cayucos as required by state water rights permits ■ Operate fishing facilities and stock the reservoir with native steelhead trout as required by state water rights permits Mission Level B - Essential Maintenance Services ■ Patrol the reservoir to prevent vandalism and contamination of the water supply ■ Analyze raw water quality to ensure standards are maintained ■ Coordinate water pumping and distribution with telemetry systems ■ Maintain buildings and grounds s Mission Level C - Community -Wide Core Services ■ Generate and sell electric power to Pacific Gas and Electric to offset operat- ing expenses Mission Level D - Focused Services or Community Enrichment Services No activities .. Mission Driven Service Levels by Program SOLID WASTE /RECYCLING Mission Level A - Health and Safety Services or Legally Mandated Services ■ Prepare and implement a Source Reduction and Recycling Element, a House- hold Hazardous Waste Element, and educational materials to promote compliance with these elements as required by state solid waste legislation ■ Ensure that solid waste collection operations comply with state and fran- chise regulations Mission Level B - Essential Maintenance Services ■ Review regional plans for managing solid waste activities ■ Ensure compliance with procurement policies which favor the use of recy- cled materials ■ Manage the separation and collection of recyclable materials from City facilities ■ Review solid waste collection finances and calculate collection rates Mission Level D - Focused Services or Community Enrichment Services ■ Produce and distribute materials which teach and encourage source reduc- tion, recycling and composting activities ■ Report progress on accomplishing solid waste management objectives 67 Mission Driven Service Levels PUBLIC WORKS wks (22.5%) PUBLIC WORKS PROGRAM SUMMARY Share of Ci .:, O erations 69 is (20.9%) RESOURCE ALLOCATION Regular Bud et Staffing Amount Percent W Administration 5.0 3249000 5.2% w Engineering 16.0 9149600 14.6% •► Streets & Equipment Maintenance — Pavement Maintenance 7.0 6839100 10.9% — General Street Maintenance 7.0 4559400 7.3% — Traffic Signals & Street Light Maint 1.0 3709500 5.9% — Flood Control 1.0 64,300 1.0% — Vehicle & Equipment Maintenance 3.0 3309200 5.3% 0- Transportation — Transportation Planning & Eng 2.0 1109300 1.8% — Parking 6.0 619,600 .9.9% — Transit 1.0 7492600 12.0% w Parks & Building Maintenance — Parks & Landscape Maintenance 11.0 8719400 13.9% — Swim Center Maintenance 1.5 185,600 3.0% — Tree Maintenance 3.0 1669600 2.7% — Building Maintenance 6.0 411,800 6.6% TOTAL 70.5 `...E6;257,000 100:0% 69 is (20.9%) Mission Driven Service Levels by Program PUBLIC WORKS ADMINISTRATION Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Represent public works department programs before the public, the city council, the management team and other public agencies ■ Prepare the public works department operating and capital budgets ■ Administer personnel and procurement policies ■ Provide clerical services to all public works programs ■ Assess needs for office, meeting and storage space and manage remodeling projects to accommodate changing needs ■ Maintain local area networks for computers at 955 Morro Street and the Corporation Yard Mission Level C - Community -Wide Core Services ■ Evaluate the performance of public works programs ■ Negotiate and close property acquistions, sales, and leases Mission Level D - Focused Services or Community Enrichment Services No activities 71 Mission Driven Service Levels by Program ENGINEERING Mission Level A - Health and Safety Services or Legally Mandated Services ■ Enforce Federal Emergency Management Act (FEMA) standards which prevent or reduce damage caused by flooding ■ Review parcel maps, subdivision maps and subdivision construction plans as required by the Subdivision Map Act Mission Level B - Essential Maintenance Services ■ Design capital improvement projects, award construction contracts, and inspect construction work ■ Issue permits to ensure safe construction and encroachment in the public right of way ■ Prepare and maintain record maps of City streets and infrastructure; prepare and file as -built drawings of public and private construction ■ Inspect public works construction within private developments Mission Level C - Community -Wide Core Services ■ Analyze the hydraulic performance of flood control systems ■ Review building and development project plans ■ Prepare legal descriptions for property transactions Mission Level D - Focused Services or Community Enrichment Services ■ Acquire right of way ■ Prepare exhibits and maps for meeting presentations 72 Mission Driven Service Levels by Program PAVEMENT MAINTENANCE Mission Level A - Health and Safety Services or Legally Mandated Services ■ Conduct safety meetings for streets division as required by OSHA Mission Level B - Essential Maintenance Services ■ Annually evaluate overall pavement condition and recommend locations for reconstruction and overlay ■ Maintain serviceable street pavements and reconstruct failed sections ■ Pave existing streets to meet newly installed curbs and gutters ■ Pave utility trenches Mission Level C - Community -Wide Core Services ■ Grade unpaved shoulders and apply herbicide to control weeds ■ Sweep and dispose of dirt and debris on City streets ■ Collect and dispose of waste from trash containers on downtown streets and at bus stops Mission Level D - Focused Services or Community Enrichment Services ■ Grade and oil gravel streets and alleys ■ Install asphalt berms in lieu of curbs ■ Recycle excavated asphalt and concrete ■ Install traffic barricades for parades, farmers' markets, accidents, and fires 73 Mission Driven Service Levels by Program GENERAL STREET MAINTENANCE Mission Level A - Health and Safety Services or Legally Mandated Services ■ Install disabled access signs as required by state codes ■ Periodically replace thermoplastic school crosswalks Mission Level B - Essential Maintenance Services ■ Repair concrete curbs, gutters and sidewalks ■ Prune street tree roots ■ Install and repair dead end barriers ■ Install and maintain pavement markings, curb markings and signs Mission Level C - Community -Wide Core Services ■ Install and repair survey monument wells and parking meter posts ■ Maintain pavement and pavement markings in City parking lots Mission Level D - Focused Services or Community Enrichment Services ■ Fabricate and install special signs ■ Install and repair bus shelters, bus benches and bike racks ■ Construct new concrete curbs, gutters and sidewalks ■ Repaint stop bars, parking tees, and "path of history" lines 74 Mission Driven Service Levels by Program TRAFFIC SIGNAL AND STREET LIGHT MAINTENANCE Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Pay the operations and maintenance cost for street lights within the City owned by Pacific Gas & Electric and the State of California . ■ Pay a share of the operations and maintenance cost for state -owned traffic signals within the City ■ Maintain and repair City traffic signals ■ Maintain and repair electric gates at the parking garages, the Police Station and the Corporation Yard Mission Level C - Community -Wide Core Services ■ Coordinate the installation of street lights according to adopted standards Mission Level D - Focused Services or Community Enrichment Services ■ Eliminate obsolete telephone line connections between traffic signals 75 Mission Driven Service Levels by Program FLOOD CONTROL Mission Level A - Health and Safety Services or Legally Mandated Services ■ Respond to calls for emergency assistance during and after heavy storms Mission Level B - Essential Maintenance Services ■ Clean and maintain creeks and storm drainage facilities ■ Install various improvements to stabilize creek banks ■ Locate underground storm drainage facilities for Underground Service Alert Mission Level C - Community -Wide Core Services ■ Coordinate cooperative creek maintenance among property owners and public agencies; inspect waterways passing through private property for litter and pollution Mission Level D - Focused Services or Community Enrichment Services ■ Distribute sandbags during heavy storms 76 Mission Driven Service Levels by Program VEHICLE AND EQUIPMENT MAINTENANCE Mission Level A - Health and Safety Services or Legally Mandated Services ■ Arrange state - mandated inspections for smog certifications, commercial vehicles, and cranes ■ Monitor and dispose of hazardous materials for the Corporation Yard Mission Level B - Essential Maintenance Services ■ Schedule and document maintenance activities ■ Service and repair autos, commercial vehicles, heavy equipment, and emergency generators ■ Answer road calls for repair and towing of City vehicles ■ Manage inventories of fuel, oil, tires, and replacement parts ■ Install and maintain radio base stations and two -way radios Mission Level C - Community -Wide Core Services ■ Perform mechanical and electrical repairs on small equipment ■ Maintain the fueling and washing islands at the Corporation Yard ■ Recommend vehicle and equipment replacements and write specifications for procurements through the fleet management system Mission Level D - Focused Services or Community Enrichment Services ■ Perform shipping and receiving for the Corporation Yard 77 Mission Driven Service Levels by Program TRANSPORTATION PLANNING AND ENGINEERING Mission Level A - Health and Safety Services or Legally Mandated Services ■ Prepare and maintain the General Plan Circulation Element as required by state law Mission Level B - Essential Maintenance Services ■ Plan and recommend capital improvement projects and operating program changes needed to implement transportation plans ■ Recommend and design improvements to traffic signal and pavement marking systems Mission Level C - Community -Wide Core Services ■ Prepare and maintain the short-range and long -range Transit Improvement Plans, the Parking Management Plan, and the Bicycle Transportation Plan, and the Urban Trails Plan ■ Conduct traffic counts, review accident reports, and respond to citizen complaints ■ Analyze the performance of all transportation modes within the traffic circulation system ■ Review building and development project plans to ensure accommodation of the additional traffic generated Mission Level D - Focused Services or Community Enrichment Services ■ Monitor and maintain the traffic circulation model 78 Mission Driven Service Levels by Program PARKING Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Patrol streets, parking lots, and parking garages; issue citations ■ Collect fines, parking meter revenue, and parking fees and leases ■ Maintain and repair parking meters and meter posts ■ Maintain parking garages and lots ■ Recommend parking fee and fine adjustments; modify meters for rate adjustments Mission Level C - Community -Wide Core Services ■ Collect delinquent fines ■ Recommend the installation of regulatory signs and curb markings Mission Level D - Focused Services or Community Enrichment Services ■ Arrange for towing the vehicles of habitual parking offenders ■ Sell parking permits, bus passes, and economy service garbage bags 79 Mission Driven Service Levels by Program TRANSIT Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Contract for transit operations, including drivers, fuel and insurance ■ Contract for maintenance of city -owned buses and trolleys ■ Maintain the bus maintenance yard Mission Level C - Community -Wide Core Services ■ Ensure compliance with taxi franchise provisions ■ Plan for future service improvements and extensions Mission Level D - Focused Services or Community Enrichment Services ■ Contract for downtown trolley operations, including drivers, fuel and insur- ance ■ Organize agendas for Mass Transportation Committee meetings :G Mission Driven Service Levels by Program PARKS AND LANDSCAPE MAINTENANCE Mission Level A - Health and Safety Services or Legally Mandated Services ■ Conduct safety training required for all parks and buildings division programs Mission Level B - Essential Maintenance Services ■ Maintain large landscaped areas in developed parks and on grounds used jointly with other agencies for City recreation programs ■ Maintain landscaped areas around small parks, community gardens, parking lots, street medians, sound walls, and City buildings ■ Provide janitorial maintenance for park restrooms and other park buildings ■ Service and repair landscape maintenance equipment ■ Inspect playgrounds for compliance with safety regulations ■ Conduct technical training for all parks and buildings division programs ■ Manage minor capital maintenance projects for parks and landscaped areas Mission Level C - Community -Wide Core Services ■ Manage and maintain designated open space areas ■ Propose capital improvement projects for parks and landscaped areas ■ Monitor irrigation water use and propose conservation measures ■ Collect and dispose of waste from trash containers in parks Mission Level D - Focused Services or Community Enrichment Services ■ Groom and mark playing fields; sweep and maintain game courts ■ Assist sponsors of events using City facilities ■ Control and harvest weeds in Laguna Lake; periodically dredge silt 81 Mission Driven Service Levels by Program SWIM CENTER MAINTENANCE Mission Level A - Health and Safety Services or Legally Mandated Services ■ Maintain water temperature, chemical balance, and cleanliness according to health code standards Mission Level B - Essential Maintenance Services ■ Vacuum and scrub pool tile surfaces ■ Operate and maintain water heating /filtering equipment and alarm systems ■ Provide janitorial maintenance for all building and deck areas ■ Manage minor capital maintenance projects Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services No activities 82 Mission Driven Service Levels by Program TREE MAINTENANCE Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Prune street trees and other trees on City property ■ Spray trees in all areas of the City to control pests and diseases ■ Correct street and sidewalk obstructions caused by shrubs and trees ■ Repair street tree wells and well covers ■ Service and repair tree maintenance equipment Mission Level C - Community -Wide Core Services ■ Enforce the tree ordinance and associated standards and policies; review landscape improvement plans and inspect installations ■ Maintain the tree inventory and maintenance software ■ Plant new trees in City parks and open space; replace damaged or diseased trees ■ Conduct and monitor tree removal operations ■ Conduct monthly Tree Committee meetings Mission Level D - Focused Services or Community Enrichment Services ■ Install banners and decorations on downtown streets and in Mission Plaza ■ Promote awareness and expansion of the urban forest FO-Y Mission Driven Service Levels by Program BUILDING MAINTENANCE Mission Level A - Health and Safety Services or Legally Mandated Services ■ Maintain security and fire alarm systems ■ Maintain fire extinguishers and first aid kits to OSHA standards Mission Level B - Essential Maintenance Services ■ Provide janitorial maintenance for City buildings ■ Perform skilled maintenance and repair work on City buildings ■ Identify and correct wasteful energy use ■ ,Remodel and repair systems furniture workstations; coordinate new systems furniture installations Mission Level C - Community -Wide Core Services ■ Provide locksmith services ■ Construct building improvements for better appearance, productivity, safety and energy- efficiency Mission Level D - Focused Services or Community Enrichment Services ■ Gather recyclable materials for collection by recycling companies ■ Maintain drinking water purification systems to improve taste ■ Furnish and maintain houseplants in public areas Mission Driven Service Levels POLICE POLICE PROGRAM SUMMARY 26.1%) ' Includes Police Lieutenant overfill position 85 RESOURCE ALLOCATION Regular Budget Amount Percent Staffing' w Police Administration 8.0 5387800 9.5% w Operations — Patrol 38.0 295639300 45.2% — Traffic 5.0 3409300 6.0% — Situation Oriented Response Team 4.0 272,200 4.8% — Investigations 10.0 6749900 11.9% Support Services — Communications 12.0 810,900 14.3% — Records 6.0 4029700 7.1% — Training 1.0 689100 1.2% T..OTAL 84.0 $5,671';200 100.0 %: ' Includes Police Lieutenant overfill position 85 Mission Driven Service Levels by Program POLICE ADMINISTRATION Mission Level A - Health and Safety Services or Legally Mandated Services ■ Investigate citizen complaints and coordinate internal affairs investigations ■ Conduct background investigations on police department personnel ■ Appear in court as mandated by law to testify in civil litigation involving the police department and to answer Pitchess motions ■ Maintain legally mandated personnel reports and files Mission Level B - Essential Maintenance Services ■ Maintain police department information systems ■ Maintain the police station and equipment ■ Prepare the police department operating budgets ■ Administer personnel and procurement policies ■ Provide clerical services to the police department programs ■ Administer contracts for animal control, towing, communications, and alarms ■ Develop policies and procedures for all department services ■ Forward cost recovery requests for DUI costs and recurring costs for viola- tions of noise and alarm ordinances ■ Oversee long -range planning and police services program review ■ Coordinate delivery of timely, effective, and efficient police services in community Mission Level C - Community -Wide Core Services ■ Coordinate emergency preparedness planning 87 Mission Driven Service Levels by Program POLICE ADMINISTRATION (continued) Mission Level D - Focused Services or Community Enrichment Services ■ Provide law enforcement review of applications for City permits ■ Provide crime prevention information to the community ■ Meet with representatives from Cal Poly to ensure positive community relations :: Mission Driven Service Levels by Program POLICE RECORDS Mission Level A - Health and Safety Services or Legally Mandated Services ■ Prepare major crime and emergency reports for law enforcement use and for other city needs (e.g., planning, legal actions, emergency preparedness) ■ Prepare, maintain, and distribute reports required by state and federal law ■ Record and distribute court orders and subpoenas as mandated by law Mission Level B - Essential Maintenance Services No activities Mission Level C - Community -Wide Core Services ■ Prepare reports on non - emergency and minor criminal matters ■ Provide public safety information, fingerprinting, and records checks 3 ■ Receive and distribute criminal warrants and make entries into the automat- ed warrant system to update the status warrant Mission Level D - Focused Services or Community Enrichment Services No activities 99 Mission Driven Service Levels by Program COMMUNICATIONS Mission Level A - Health and Safety Services or Legally Mandated Services ■ Take 911 emergency calls and dispatch police and fire services ■ Research computer data files for state - regulated confidential information (e.g., warrants, driver histories, vehicle histories, and property inquiries) Mission Level B - Essential Maintenance Services ■ Take after -hours calls for other City departments Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services ■ Provide public information on a wide variety of public safety topics, ranging from current road conditions to information about criminal activity in the community V Mission Driven Service Levels by Program POLICE TRAINING Mission Level A - Health and Safety Services or Legally Mandated Services ■ Provide training services required by state and federal regulations ■ Provide mandated training and maintain training records as required by law Mission Level B - Essential Maintenance Services ■ Administer the P.O.S.T. reimbursement and budget actvities Mission Level C - Community -Wide Core Services ■ Coordinate in- service training (e.g., range, roll -call, defense tactics) ■ Coordinate the field training officer activities Mission Level D - Focused Services or Community Enrichment Services No activities 4 Mission Driven Service Levels by Program PATROL Mission Level A - Health and Safety Services or Legally Mandated Services ■ Respond to emergencies and major crimes ■ Mobilize the S.W.A.T. team to critical incidents ■ Appear in court as mandated by law ■ Respond to State mandated calls- for - service (e.g., cases of child or spousal abuse) Mission Level B - Essential Maintenance Services No activities Mission Level C - Community -Wide Core Services ■ Provide assistance with special event planning and administration ■ Respond to non - emergency calls ■ When not answering calls for assistance, conduct random patrol of commu- nity by driving and walking assigned beats ■ Investigate minor crime reports and civil disputes ■ Respond to minor traffic collisions ■ Collect evidence at minor crime scenes ■ Provide for removal of abandoned vehicles from City streets Mission Level D - Focused Services or Community Enrichment Services No activities 92 Mission Driven Service Levels by Program TRAFFIC Mission Level A - Health and Safety Services or Legally Mandated Services ■ Respond to major traffic collisions, complete investigations, and prepare accident reconstructions for court ■ Issue citations and arrest serious traffic law violators Mission Level B - Essential Maintenance Services No activities Mission Level C - Community -Wide Core Services ■ Investigate traffic collisions involving minor injuries or property damage ■ Conduct D.U.I. enforcement activities ■ Recommend traffic safety improvements to the traffic engineer ■ Enforce routine traffic laws ■ Augment patrol operations Mission Level D - Focused Services or Community Enrichment Services ■ Enforce commercial vehicle regulations ■ Conduct traffic education for the community ■ Coordinate crossing guard services 93 Mission Driven Service Levels by Program `INVESTIGATION Mission Level A - Health and Safety Services or Legally Mandated Services ■ Investigate major criminal offenses, including juvenile crimes, sexual as- saults, and domestic violence cases where investigation is mandated by law ■ Process major crime scenes and collect evidence ■ Maintain mandated control over property and evidence, including narcotics Mission Level B - Essential Maintenance Services No activities Mission Level C - Community -Wide Core Services ■ Provide an investigator and a secretary to the County Narcotics Task Force ■ Provide Drug Abuse Resistance Education (D.A.R.E.) services to the commu- nity ■ Conduct general crime follow -up investigations ■ Maintain general control over property and evidence Mission Level D - Focused Services or Community Enrichment Services No activities Mission Driven Service Levels by Program SITUATION ORIENTED RESPONSE TEAM (S.O.R.T.) Mission Level A - Health and Safety Services or Legally Mandated Services ■ Address street -level narcotics problems not covered by the County Narcotics Task Force ■ Provide primary enforcement service to deal with street gangs Mission Level B - Essential Maintenance Services No activities Mission Level C - Community -Wide Core Services ■ Conduct vice suppression activities ■ Conduct high crime and known offender enforcement activities ■ Augment the patrol and investigation forces as needed for major crimes, special events, and periods of peak activity Mission Level D - Focused Services or Community Enrichment Services No activities 95 Mission Driven Service Levels FIRE FIRE PROGRAM SUMMARY 97 RESOURCE ALLOCATION. Regular Bud et Staffing Amount Percent 0- Administration 2.5 2459700 6.0% 0- Emergency Response 42.0 390789700 75.6% 0- Hazard Prevention 7.0 3589100 8.8% w Training 1.0 1519800. 3.7% w Technical Services 2.0 2299600 5.6% y Disaster Pre aredness 0.0 7,8001 0.2% TOTAL :. :.: ....:5.4.51 $4.0714700:.1.:.. 100.0% 97 Mission Driven Service Levels by Program FIRE ADMINISTRATION Mission Level A - Health and Safety Services or Legally Mandated Services ■ Conduct labor negotiations according to state law ■ Maintain personnel and medical records and reports as required by state law Mission Level B - Essential Maintenance Services ■ Prepare the fire department operating and capital budgets ■ Administer personnel and procurement policies ■ Provide clerical services to all fire department programs ■ Conduct long -range fire services planning and research ■ Install and maintain fire hydrants ■ Investigate citizen complaints about service delivery Mission Level C - Community -Wide Core Services ■ Manage special projects for the fire department ■ Represent the fire department before other public safety agencies and the public Mission Level D - Focused Services or Community Enrichment Services No activities .. Mission Driven Service Levels by Program FIRE EMERGENCY RESPONSE Mission Level A - Health and Safety Services or Legally Mandated Services ■ Respond to and extinguish or mitigate all reported fire emergencies ■ Respond to and safely mitigate all reported hazardous materials emergencies ■ Provide pre - hospital care to injured or seriously ill persons ■ Respond to mutual -aid requests for emergency service Mission Level B - Essential Maintenance Services ■ Procure, issue, and maintain protective clothing and equipment which meet state and federal safety regulations ■ Respond to and investigate all reported fire alarms within the City Mission Level C - Community -Wide Core Services ■ Respond to non - emergency public assistance requests ■ Purchase and maintain special equipment for complicated rescue operations Mission Level D - Focused Services or Community Enrichment Services ■ Provide public information and conduct public tours of fire stations ■ Participate in parades and special community events 100 Mission Driven Service Levels by Program HAZARD PREVENTION Mission Level A - Health and Safety Services or Legally Mandated Services ■ Inspect commercial and large residential properties to ensure compliance with fire and safety regulations ■ Investigate fires; gather evidence for prosecution of arson cases ■ Prepare guidelines for use or disposal of hazardous materials; inspect com- mercial and industrial -sites where hazardous material is used or stored Mission Level B - Essential Maintenance Services ■ Provide training for personnel assigned to hazard prevention duties Mission Level C - Community -Wide Core Services ■ Conduct compliance reviews of pre- construction plans ■ Investigate false fire alarms ■ Remove hazards resulting from accumulations of weeds and debris ■ Inform and educate the public about fire and safety issues ■ Publish information about fire department activities ■ Present fire safety awareness classes in schools ■ Investigate citizen complaints about potential hazards Mission Level D - Focused Services or Community Enrichment Services ■ Provide technical advice to architects, engineers, builders and fire protection contractors ■ Conduct fire prevention and suppression training for employers 101 Mission Driven Service Levels by Program FIRE TRAINING Mission Level A - Health and Safety Services or Legally Mandated Services ■ Administer legally mandated training and certification ■ Provide safety personnel with the emergency response training Mission Level B - Essential Maintenance Services ■ Provide non - emergency, in- service training for all personnel ■ Identify and provide outside training opportunities in special areas ■ Establish and administer recruitment and training standards Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services No activities 102 Mission Driven Service Levels by Program FIRE TECHNICAL SERVICES Mission Level A - Health and Safety Services or Legally Mandated Services No activities Mission Level B - Essential Maintenance Services ■ Maintain fire stations ■ Service and repair fire department autos, trucks, and emergency vehicles ■ Prepare and maintain maps and other graphic materials ■ Maintain emergency communication equipment ■ Maintain computer software /hardware and the fire department local area computer network Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services No activities 103 Mission Driven Service Levels by Program DISASTER PREPAREDNESS Mission Level A - Health and Safety Services or Legally Mandated Services ■ Formulate plans for effective City responses to major disasters ■ Provide post- disaster response training ■ Acquire and maintain supplies for post- disaster operations ■ Operate the City's Emergency Operations Center Mission Level B - Essential Maintenance Services No activities Mission Level C - Community -Wide Core Services No activities Mission Level D - Focused Services or Community Enrichment Services No activities 104 city of s Luis oBispo 990 Palm Street /Post Office Box 8100 • San Luis Obispo, CA 93403 -8100 January 15, 1993 I " 24�C*) WIZ I DIN 4I To: City Council From: John Dun Subject: City`Or -gan zational Charts Departmental organization charts are attached for the information and convenience of the City Council. On these charts certain working relationships are assumed, and not explicitly shown. The City Administrative Officer, City Attorney and City Clerk report to the City Council and the other department heads report to the CAO. If you have any thoughts or questions, please feel free to contact either me, Ann or Ken. I hope you find these helpful and give you a better grasp of the current organization. JD:mc Attachment h/ charts 105 z 0 o 0 J d U w z p W z p 0 _ N = N C C_ H y W o_ o —_ N m — CL � � o n N Q T t i O W m N ` z O NN y LLJ L a O U C Ld Qy U o u so E 7U O w z in �z �o Q F" N d f�y N z m z� ° v a0 v c `� ~ 0 m^ ° Y = = w U U w v C D O p c °cox0 Z ° v y [~ a 3 w O m 3 a. 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U LJ S L L VI N N < m V 116 Section D STATUS OF EXISTING GOALS This section provides the Quarterly Goals and Objectives status reports as of December 31, 1992 providing the status of Major City Goals, key program objectives, and CIP projects. ■ Major City Goals Overview 1 Situation Oriented Response Team (SORT) 2 Long -Term Water Supply 3 Water Reclamation 6 Recycling Improvements 8 Sbort-Range Transit Plan 9 Playground Improvements 11 Open Space Funding 12 General Plan Update., 13 Airport Area Specific Plan 15 Broad Street Annexation 16 Focused Economic Stability Plan 17 ■ Key Program Objectives by Department Administration 18 City Attorney 19 Community Development 20 Finance, Fire, and Personnel 22 Police and Public Works 23 ■ Capital Improvement Plan (CIP) Status Report 25 CITY OF SAN LUIS OBISPO 1991 -93 MAJOR CITY GOALS Outlined below are the eleven major City Goals approved by the City Council as a part of the 1991 -93 Financial Plan (the A+ priorities). Detailed information concerning the status of these goals as of December 31, 1992 is provided in the following pages. PUBLIC SAFETY ■ Implement the "Situation Oriented Response Team" (S.O.R.T.) in the Police Department in order to creatively address increased community needs for law enforcement services. PUBLIC UTILITIES ■ Secure a long term water supply ■ Approve plan for increased use of reclaimed wastewater ■ Implement state- mandated recycling improvements TRANSPORTATION ■ Develop and implement a comprehensive short range transit plan LEISURE, CULTURAL & SOCIAL SERVICES ■ Improve and expand playgrounds ■ Identify a permanent source of funding for open space acquisition in order to establish a green belt around the City COMMUNITY DEVELOPMENT ■ Complete the General Plan update including the following elements: land use, circulation, open space, housing, and noise. Also includes addressing the following issues as integral components of the General Plan update: neighborhood traffic management, residential density calculations, conversion of housing in the downtown to office uses, and low and moderate income housing. ■ Complete the Airport Area Specific Plan ■ Initiate proceedings for the Broad Street Annexation ■ Develop and implement a focused economic stability plan dg \2nd.93 MAJOR CITY GOAL - SITUATION ORIENTED RESPONSE TEAM (SORT) (B -25). Objective - ACHIEVED Implement the Situation Oriented Response Team (SORT) in order to creatively address increased community needs for police services. Current Status SORT is operational. Significant Next Steps Periodic updates will appear in Council Notes. Key Milestones 1. Recruit and hire new officers 2. Train new officers 3. Select SORT members and promote a Sergeant Percentage Complete Completion 0% 25% 50% 75% 100% Date ►►►►►►►►►►►►►►►►►►►►►♦ 01/92 ►►►►►►►►►►►►►►►►►►►►►♦ 01/92 ►►'►►►•►►►►►►►►►►►►►►♦ 01/92 4. SORT became operational ►►►►►.►.►...►►►.►►.►.♦ 02/92 Outcome /Final Product IMPLEMENTATION OF THE SITUATION ORIENTED RESPONSE TEAM: Cost effective delivery of improved police services to the community by focusing resources in a flexible manner on specifically identified problem areas. Responsibility Department: Police \dg \sort.92 Project Manager: Captain Cliff Chelquist 2 MAJOR CITY GOAL - LONG TERM WATER SUPPLY (13-26, 279 28). Objective Secure a long -term water supply that will meet the needs of our community for the next 25 years consistent with adopted growth management, Council and General Plan policies. Current Status Staff is continuing the evaluation of various options for additional water supplies. Significant Next Steps 1. Negotiate agreement for ownership transfer of Salinas Dam to County 2. Execute reservation agreement with County for Nacimiento Project. Key Milestones Percentage Complete 0% 25% 50% 75% 100% Salinas Reservoir Expansion a. Complete preliminary feasibility study to address geotechnical and dam stability, hydrology and costs, and identify environmental and permitting requirements b. Review project with County and north County water agencies c. Complete ownership transfer negotiations d. Complete environmental review and begin project design e. Project design completed f. Complete bidding and construction 2. Analyze Groundwater Basin a. Complete groundwater basin evaluation b. Bring eight wells on line, producing approximately 200 AF /month c. Dr81 additional test wells for further information d. Develop new production wells and treatment facilities 3. Desalination a. Complete feasibility study b. Conduct preliminary study and complete bid documents c. Complete Council review of water supply /GO /NO GO decision ► ►► ►►► ►►►►►►►►...►...♦ ►►►►►►►►►►►►►►►►►►►►►♦ W ►►►►►►►►►►►►►►►►►►►►►►♦ ►►►►►►►►►►►►►►► ►►►►►►►►►►►►►►►►►►►►►►♦ ►►►►►►►►►►►►►►►► DPW ►►►►♦ ►►►►►►►►►►►►►►►► P.P. PPPPP DIP PP 3 Completion Date 12/90 2/92 4/93 9/93 6/94 6/95 1/91 Ongoing 7/91 Ongoing 12/90 On Hold 4/91 Key Milestones Percentage Complete Completion 0% 25% 50% 75% 100% Date d. Council directs staff to place on one -year hold; bringing this resource on line from this point will take two years ►►► PPP ►►►►►►►►►►►►► PPP ♦ 4/91 e. Report to Council addressing methods of delaying new desalination decision for two winters ►►►►►►►►►►►►►►►►►►►►►►♦ 7/91 4. Nacimiento Reservoir a. Council directs making pursuit of Nacimiento a number one priority ►►.►.►.►►►►....►.►.►..♦ 4/91 b. County holds meetings with City and north County water agencies to discuss scope and parameters of project "'...►..►.......►.►.►♦ 10/91 c. Requests for planning subscriptions submitted to County "...►►►►..►.►...►►.►.♦ 6/92 d. Council approval of conditions for participation in feasibility study ►.►...... DIP ...►.►► 01/93 e. County completes first phase of 3 -part feasibility study (County Annual Yield) PPP ►►►.► we. ►....►►►►►►.♦ 12/92 f. County approves agreements with interested agencies ..►► 02/93 g. County completes second phase of 3 -part feasibility study (Draft Report) 10/93 h. County completes third phase of 3 -part feasibility study (Final Report) 02/94 I. County projection for project completion 1998 5. State Water project a. Conduct City advisory election - majority of voters do not recommend pursuit of State Water .►►►►.►..►.►.►►►►.►.►►♦ 4/91 b. State issues final draft of Coastal Aqueduct State Water Project ►►►.►►►..►.►.►►►►....►♦ 5/91 c. Last date to take final action on State Water Project participation .... ►.... ►...... ►.....♦ 12/92 6. Coastal Streams Diversion and Storage a. Complete environmental development review ►►►►►►►►►►►►►►►►►►►►►►♦ 12/91 b. Council decides not to proceed ►►►►►►►►►►►►► ►►►►►►►►►♦ 4/92 7. Hansen and Gularte Creeks /Reservoir Canyon Groundwater Wells a. Draft EIR presented to Council ► ►►►►►►►►►►►►►►►►►►►►►♦ 9/91 b. Complete environmental development and review Cancelled c. Council decides to not proceed ►...►►.►.... ►.....►. ►.♦ 9/91 4 Key Milestones Percentage Complete Completion 0% 25% 50% 75% 100% Date 8. Water Conservation a. present long term strategies for water conservation to Council ►►..►.►►►►►.►►►►..►.►►♦ 4/91 b. Begin in- school education program ►►►'►►►'►'►•►►►►►►►►►►♦ 2/92 c. Council considers lifting water conservation restrictions ►..►►..►►►►..►.►...►►.♦ 3/92 d. Landscaping ordinance adopted by Council ►..... "Boo ... " ".►...♦ 5/92 e. Council approval of mandatory retrofit upon sale program ►....►► ". "'. " " " "• 9/92 f. Complete greywater systems analysis ►.►.►..►► ►... "' ►..►►.♦ 9/92 g. Complete Irrigation audits on City- maintained turf areas ►►..►►►.►►..►... 6/93 h. Implement long term water conservation strategies '. " " ".... " "'. Ongoing 1. Conduct water conservation Information workshops Ongoing 9. Wastewater Reclamation (This program is further described as a separate Major City Goal) Outcome /Final Product LONG TERM WATER SUPPLY: Obtaining sources of supply that will generate safe annual yields sufficient to meet current and future water needs. Responsibility Department: Utilities \watergoa.93 Project Manager: Gary Henderson 9 MAJOR CITY GOAL - WATER RECLAMATION (B -29). Objective Develop and implement a plan for increased use of reclaimed water to augment the City's overall water resources. Develop and implement a plan to meet the requirements for the already promulgated California Inland Surface Waters Plan and meet the expected requirements for nutrient reduction. Current Status The Water Reclamation Program is In the planning and environmental review phase with potential users, pipeline routes, water rights and environmental impacts being evaluated. Significant Next Steps Complete preliminary design, certify EIR, and complete economic and financial evaluation. Key Milestones Percentage Complete Completion 0% 25% 50% 75% 100% Date 1. Council adopts reclamation program policy ►►►..►.► ► ► ► ►► ► ►►►► ► ►..►►♦ 2. Complete marketing and feasibility report ►►►►►►►►►►►►►►►►►►►►►►►►♦ 3. Process water rights applications 4. Conduct SLO Creek Study 5. Complete application for state financial assistance 6. Complete environmental review ►►►►►►►►►►►►►►►►►►►►►►►►♦ 10 01 7. Prepare facilities plan ► ► ► ►►►► ►. ► ► ►► ► ►.► 8. Design facilities ►►►►► 9. Complete bidding and begin construction 10.Construct facilities and make reclaimed water available 11 08/91 07/92 07/92 07/92 01/93 06/93 06/93 01/94 04/94 02/95 Outcome /Final Product DISTRIBUTION OF RECLAIMED WASTEWATER: Implementing the maximum use of reclaimed water in order to reduce the use of potable water supplies and reduce the pollutant load discharged to San Luis Obispo Creek Responsibility Department: Utilities Project Manager: David Zweig waterrec.93 7 MAJOR CITY GOAL - RECYCLING IMPROVEMENTS (13-30). Objective Develop plans and implement recycling Improvements in order to achieve State mandated diversion goals of 25% of the waste stream from landfills by 1995 and 50% by 2000. Current Status Household Hazardous Waste Element (HHWE) draft Is complete. The number of commercial accounts on line increased by 37% between second and third quarter of 1992. The first two backyard composting workshops were presented in conjunction with the County and Santa Lucia Nursery. The draft joint powers agreement for regional waste management is complete. A pilot project for incorporating multi -unit residential into recycling and water conservation programs is underway. Count of curbside participants and re- refined oil test still In progress Significant Next Steps Public hearing and adoption process for Source Reduction and Recycling Element, Household Hazardous Waste Element and program EIR. Adoption of joint powers agreement for regional waste management authority. Development of promatinal program for use of reappropriated funds from San Luis Garbage. Evaluation of first two backyard composting workshops; incorporation of Improvements. Evaluation of potential for reducing costs of landfilling Corp Yana dumpster waste. Key Milestones 1. Complete HHWE and submit to State for review 2. City adoption of SRRE, HHWE and EIR 3. City adoption of JPA for regional waste management authority 4. Accurate determination of recycling levels of participation 5. Expand commercial and residential recycling programs 6. Conduct local implementation of regional programs Outcome /Final Product Percentage Complete Completion 0% 25% 50% 75% 100% Date ►►►►►►►►►►►►►►►►►►►► 03/93 ►►►►►►►►►►►►►►►►► 06/93 ► ►► ► ► ► ►►►►►► ►►► 06/93 Ongoing Ongoing Ongoing to 50% waste reduction RECYCLING IMPROVEMENTS: Diverting mandated percentages of waste products from landfills resulting from the implementation of recycling, composting, special waste, and educational programs. Responsibility Department: Utilities recyc.93 8 Project Manager: Cyndi Butterfield MAJOR CITY GOAL - SHORT RANGE TRANSIT PLAN (B -31). Objective Begin implementation of the Short Range Transit Plan (SRTP) as adopted by the City Council which will shape the City's transit service through 1996. Current Status Implementation of the first phase of service expansion is scheduled for Spring 1993 with the introduction of Route 5, addition of Route 1 evening hours, and restructuring of Route 2 for enhanced service and better overall on -time adherence. Significant Next Steps Implement Transfer Center preliminary engineering contract With SLOCOG funding at less than half the needed funds, staff is working with the preliminary engineering vendor and SLOCOG staff to identify new funding sources. Application for Section 9 Federal grant funding is scheduled for second half of the fiscal year which will fund the second phase of approved service expansion and approved expansion bus purchase. Key Milestones Percentage Complete Completion 0% 25% 50% 75% 100% Date 1. Expansion Bus Purchase Approved ►.►►►► ►►►►►►►►►►►►►►►►►♦ 06/92 2. Expansion Bus Delivery 3. Implement first phase of approved service expansions in SRTP 4. Council approves pursuing detailed feasibility study for multi -modal center S. Council approval of RFP for detailed multi-modal center study (joint City- Regional project /funding) 6. Proposition 116 Application for buses, transfer center 7. Marketing Plan Implementation S. Bus Shelter Improvement/ Development ►►►►►►►►►►►►►►►►►►►► bb. ►* 12/92 ►►►►►► 06/93 ►►►►►►►►►►►►►►►►►►►►►►►►♦ 09/91 ►►►►►►►►►►►►►►►►►►►►►►►►♦ 07/92 ►►►►►►►►►►►►►►►►►►►►►►►►♦ 07/92 ►►►►►•►►►►►►►►►•►►►•►►►►♦ Ongoing ►►►►►►►►►►► ►► ►► ►►► ►► ►► ►►♦ Ongoing 0 Outcome /Final Product The SRTP consists of three components: (1) Trolley service evaluation; (2) multi -modal center site selection; and (3) service levels, financial requirements, funding sources, capital needs, and implementation steps for the Citys transit system for the next five years. Responsibility Department: Administration Project Manager: Harry Watson ki .=* 10 MAJOR CITY GOAL - PLAYGROUND IMPROVEMENTS (B -32). Objective Improve the appearance and useability of existing parks, placing emphasis on renovating playground areas and equipment. Current Status Cost estimates for Anholm Park exceeded the budget, so staff is adjusting the plans and equipment to meet the budget Schematic designs for all playgrounds are nearing completion. Cost estimates will be developed, then forwarded for approval. Significant Next Steps The completed designs for all playground areas will be submitted to various companies for assistance in developing cost estimates. Construction will begin in early 1993 at Anholm Park. Key Milestones Percentage Complete Completion 0% 25% 50% 75% 100% Date 1. Complete Sinsheimer Park and Laguna Lake Park playground renovations ►► ► ►►►►► ►►►►►►►►► ►►♦ 01/92 2. Complete working drawings and cost estimates for Anholm Park ► ►►► ►►►►►►►►►►► ►► ► ►♦ 06/92 3. Obtain Council approval to solicit bids for Anholm Park ►►►►►►►►►►►►►►►►►►►♦ 07/92 4. Revising Cost Estimates ►►►►►►►►.► ►►►► ►►► 03/93 S. Complete schematic layouts to comply with ADA requirements (SB 2733) for Santa Rosa, Meadow Park and Throop ►► ► ►► ►►► ►.►► ►►► 02/93 6. Complete cost estimates and prepare bid documents for Santa Rosa, Meadow Park and Throop " " "' 03/93 7. Complete Anholm Park Renovations ►►►► ►► ►► ►►►► 03/93 Outcome /Final Product IMPROVED PLAYGROUNDS: Creating playground areas that are more appealing and useable and comply with safety and accessibility standards for persons with disabilities. Responsibility Department: Recreation Project Manager: Jim Stockton Kathy Koop play.93 11 MAJOR CITY GOAL - OPEN SPACE FUNDING (B -33). Objective Identify and develop a permanent source of funding for the acquisition of open space sites in order to acquire open space lands within the city and a greenbelt around the city. Current Status ERA completed draft final report in August 1992. Planning Commission has received a copy of Draft Final Study. They will review the study January 13, 1993. Significant Next Steps Planning Commission and City Council review and comments. Key Milestones 1. Complete Final RFP 2. City Council Review of RFP 3. RFP Sent Out 4. City Council adoption of Consultants /Proposals 5. Consultant Completes Draft Final Study 6. Staff incorporates into Draft Open Space Element 7. Planning Commission Comments 8. Council Review and Approval Outcome /Final Product Percentage Complete Completion 0% 25% 50% 75% 100% Date ► bb. ►►►►►►►►ro►►►►►►►►►►►♦ 11/91 ►►►►►►►►►►►►►►►►►►►►►►►►♦ 11/91 ►►►►►►►►►►►►►►►►►►►►►►►►♦ 11/91 ►►►►►►►►►►►►►►►► WD. ►►►►►►♦ 01/92 ►►►►►►►►►►►►►►►►►►►►►►►►♦ 08/92 ►►►►►►►►►►►►►►►►►►►►►►►►♦ 10/92 ► ► ►► ►►►►►► 01/93 03/93 An open space funding program which will identify implementation strategies for funding open space acquisitions. This program will eventually lead to the acquisition of sites as determined by the Open Space Element of the General Plan. Responsibility Department: Community Development dg \osfunding.92 Project Manager: Jeanette Di Leo 12 MAJOR CITY GOAL - GENERAL PLAN UPDATE (B -34). Objective Complete the General Plan Update in order to provide comprehensive planning and development policies that will shape the City's future. Current Status The Council has completed the conceptual review of the Circulation Element. Staff work on housing, open space, and noise elements is continuing. The consultants have completed the draft Noise Element. Land Use Element and Circulation Element are being evaluated for their environmental Impact. Significant Next Steps An EIR is being prepared for both the Land Use Element and the Circulation Element with public review scheduled for Winter 1993. Key Milestones Percentage Complete Completion 0% 25% 50% 75% 100% Date A. Land Use Element - G. Matteson, Project Manager 1. Council direction on major issues ►►•►►►►►►►►►►►►►►►►4 01/92 2. Publish hearing draft ►►►►►►►►►► ►►► ►►►.►►♦ 03/92 3. Prepare and review EIR ►►►►►►►►►►►►►►►.►► 02/93 4. Planning Comm, hearings and recommendations 03/93 5. Council hearings and adoption 04/93 B. Circulation Element - T. Sanville, Project Manager 1. Council direction on Draft Element .►► ► ►►►►►►►► ►►►►► ► ►♦ 03/92 2. Publish hearing draft ►►►►►►►►►►►►►►►►►►► ♦ 04/92 3. Prepare and review EIR ►.►. ►. ► ►.... ►..► 02/93 4. Planning Comm. hearing and recommendation 03/93 5. Council hearing and adoption 06/93 C. Open Space Element - J. Di Leo, Project Manager 1. Complete Funding Study ►►►►►►►►►►►►►►►►►►►♦ 05/92 2. Planning Commission review begins ►.►.►►►►►►.►►►►►.► 11/92 3. Planning Commission hearings and recommendation ►►►.►►... 01/93 4. Council hearing and adoption 03/93 13 Key Milestones D. Housing Element - J. Hook, Project Manager 1. Complete draft for Planning Commission review 2. Planning Comm. recommendations 3. Environmental Review 4. Council hearing and adoption E. Noise Element - Project Manager 1. Complete draft for Planning Comm. review Percentage Complete Completion 0% 25% 50% 75% 100% Date PIP ►►►►►►►►►►►► ON, ►►►♦ 04/92 ►►►►►►►►►►►►►►►►►►►♦ 05/92 ►►►►►►►►►►►►►► 01/93 ►►►►►►►► 04/93 ►►►►►►►►►►►►►►►►►►♦ 05/92 2. Planning Comm. recommendation 06/93 3. Council hearing and adoption 09/93 Outcome /Final Product UPDATED GENERAL PLAN: Land Use, Circulation, Open Space, Housing and Noise Elements Responsibility Department: Community Development dg \genplan.93 14 Project Managers: Please see above. MAJOR CITY GOAL - AIRPORT AREA SPECIFIC PLAN (B -35). Objective Work with the County in adopting a specific plan that will guide the future development of the land adjacent to the City surrounding the airport. Current Status No significant progress has occurred since the last update. City and County land use policy for the area should be resolved as part of both agencies' WE update process. The County WE will also include area design standards and incorporate circulation projects and standards. The County WE may recommend that additional plans be prepared that address area drainage mitigation and the potential for establishing community water systems. Financing of area improvements (e.g., drainage, roads) should be considered as part of the County's WE EIR process. . City staff has worked with property -owner consultants on the preparation of the Margarita Area Specific Plan. The Planning Commission and City Council have reviewed a "concept plan" for the area. The property owner's consultants are refining the concept plan and working with the planning staff on scoping the required EIR. Significant Next Steps After the County adopts a new Land Use Element, additional work would be done to address drainage and financing of area improvements. Specific studies of community water systems may also be done. It is not dear at this time whether a specific plan of the airport area will be prepared since many of the planning Issues will be addressed through the WE update process. Key Milestones City adopts new WE 2. County adopts new WE for the San Luis Obispo County area 3. County completes draft Specific Plan and EIR Outcome /Final Product Percentage Complete Completion 0% 25% 50%.75% 100% Date ►►►►►►►►►►►► ►► 06/93 ►►►►►►►►► 09/93 AIRPORT AREA SPECIFIC PLAN: Establishing policies, land uses, phasing, and impact measures that will guide the development of this area. Responsibility Department: Community Development Project Manager: Terry Sanville dg \airporL92 15 MAJOR CITY GOAL - BROAD STREET ANNEXATION (B -36). Objective Initiate proceedings for the Broad Street Annexation in order to enhance the City's land use control over this area and improve the City's financial condition. Current Status Final EIR certified by Council on June 16, 1992. Annexation application, prezoning, and General Plan Amendment approved by Council on July 21, 1992. Negotiation with County staff on property tax exchange completed and approved by Council. LAFCo approval of annexation given on December 17, 1992. Final hearing before Council set for February 2, 1993. Significant Next Steps Protest hearing, and recordation if approved. Key Milestones Percentage Complete Completion 0% 25% 50% 75% 100% Date 1. Determine property owner interest .►.►►► ►►►►►►►►►►►►►►♦ 05/91 2. Hire consultant to update previous environmental analysis ► ►►► ► ►►►► ►►►.►►► ►►..♦ 06/91 3. Complete updated Draft EIR environmental review ►►►•► ►►►►►►►. Now ►•►►►♦ 04/92 4. Certify Final EIR ►►. ►►... ►. ► ►. ► ►.. ► ►►♦ 06/92 5. Amend General Plan, pre -zone, and recommend annexation ►► ►►►►. ►►►►►►►►.►►..♦ 07/92 6. Negotiate property tax allocations with the County .. ►. ►. ►►. ► ► ► ►. ►► ►. ► ►♦ 11/92 7. Review and action by LAFCO ►►.► ► ►.► ► ►. ► ► ► ►►.►► ►♦ 12/92 8. Protest hearings on annexation held by Council 02/93 9. Record of completion filed with County. Annexation becomes effective. 02/93 Outcome /Final Product ANNEXATION OF AREA: Improved land use control and fiscal condition. Responsibility Department: Administration Project Manager: Ken Hamplan(Coordinator) Community Development Jeff Hook \broadsL93 16 MAJOR CITY GOAL - FOCUSED ECONOMIC STABILITY PLAN (B -37). Objective Develop and implement a focused economic stability plan which identifies specific activities which will preserve and promote the financial stability of the community and the City's General Fund revenue base. Current Status The program has been used so far to support parking meter bagging, some Broad Street Annexation environmental review costs, and consultant costs for a land value analysis of the Dalidio property. Council also approved funding in 1992 -93 for the following specific projects: (1) Auto Center Expansion planning ($20,000); (2) additional Broad Street Annexation costs ($20,000). The City Council rejected designating additional funds for the Dalidio project. With regard to the Auto Center Expansion, staff has had discussions with both adjacent property owners, and one is currently pursuing professional assistance in developing a plan. Significant Next Steps Completion of Broad Street Annexation. Better define program as part of Council 1993 -95 goal setting. Key Milestones Parking Meter Bag Program 2. Final Broad Street EIR RFP 3. Broad Street annexation 4. Dalidlo Land Value Analysis 5. Auto Park Expansion Outcome /Final Product Determined on a project -by- project basis. Responsibility Department: Administration Others (depending on project) \ESP.93 17 Percentage Complete Completion 0% 25% 50% 75% 100% Date ►►►►►►►►►►►►►►►►►►►►►♦ 12/91 ►►►►►►►►►►►►►►►►►►►►►♦ 06/92 ►►►►►►►►►►►►►►►►►►►► 02/93 ►►►►►►►►►►►►►►►►►►►►►♦ 12/92 ►►►► Undetermined Project Manager. Ken Hampian PROGRAM OBJECTIVES 2ND QUARTER 1992 -93 The objectives listed below are in addition to the Major City Goals, and were approved as a part of the City Council goal setting process. The page numbers where the objectives can be found in the current Financial Plan are shown in parentheses ( ). START A SYSTEMATIC, ONGOING REVIEW OF CITY OPERATIONS TO INCREASE PRODUCTIVITY AND IMPROVE SERVICE DELIVERY (D -97). Status: There are three activities now completed in support of this goal: (1) department organization review; (2) vehicle maintenance mechanic evaluation; and (3) Building Process Task Force. In addition, a review of the City Clerk's Office is near completion, all departments are reexamining their approaches to service delivery as a result of the City's financial challenges. Current status is as follows: 1. Three departments were evaluated in the organizational review: Recreation, Public Works, and Community Development. The City Council took formal action on the recommendations during May. 2. Public Works Vehicle Maintenance Mechanic function has been reviewed. One staff position has been reduced in the 1992 -93 budget year. 3. The Building Process Task Force published "A User's Guide to the Building Permit Process" on July 1st. The guide and portions of the guide are provided free of charge to prospective applicants and applicants in process. An updated guide will be published again in the Winter. 4. The consulting firm of Hughes, Heiss & Associates was hired by the City during the 4th quarter to review the City Clerk's Office. Their preliminary recommendations were provided in August. The new City Council will be briefed by the consultant in December /January with a decision to follow. 5. As a result of the State budget crisis, staff initiated and Council adopted a City Budget Review process which will be implemented during the first quarter of FY 92- 93. All City Departments were asked to identify long -term cost savings of 5 percent and 10 percent for possible future reductions. Initial cuts be made in November. Further cost savings measures are currently under review. 6. Janitorial services were revised /reduced to serve additional facilities while staying within the existing budget. 18 Page 2 - Other Program Objectives CONTINUE PUBLIC INFORMATION ACTIVITIES TO INCREASE COMMUNITY INVOLVEMENT AND AWARENESS IN THE CITY DECISION - MAKING PROCESS (D- 97). Status: News releases were prepared and distributed on a number of topics including public works projects in the downtown, swearing in ceremonies for the new Council and maintenance on the Palm Street Parking Structure. A Winter CITY LIGHTS newsletter includes a survey to assess the community's interest in the newsletter. Special emphasis was placed on the tough financial times facing the City. Information was provided to many mobile home owners on changes to the City's Mobile Home Rent Stabilization Ordinance. Staff was invited and made a presentation to a mobile homeowners group meeting at their park. Staff facilitated a meeting of the Governor's Task Force on Rural Competitiveness held in the City Council Chambers. Testimony was received on the role of government in addressing problems in the region. Outstanding Customer Service continues to be recognized by posting complimentary letters from the public on the People Serving People bulleting board in the City Hall lobby and by featuring a photo in the Employee Newsletter of an employee receiving a Customer Service Award. Liaison with the Chamber of Commerce is maintained by attending ribbon cuttings and meeting quarterly with senior staff. BIA liaison is maintained through attendance at Board of Directors meetings and quarterly meetings with leaders. CONTINUE EFFORTS TO ACQUIRE PROPERTY NEEDED FOR THE EXPANSION OF MISSION PLAZA (D -99). Status: A Resolution of Necessity was adopted by the City Council at its meeting of November 17, 1992. Condemnation is proceeding. 19 Page 3 - Other Program Objectives COMPLETE THE LAGUNA LAKE MASTER PLAN AND RELATED STUDIES AND PREPARE PRELIMINARY DESIGNS AND COST ESTIMATES (JOINT OBJECTIVE WITH RECREATION) (D -85). Status: Environmental review should be completed by February, 1993. Commission hearings will follow with recommendations being forwarded to the City Council by April, 1993. Work on this objective has been delayed to allow completion of the Open Space Element. ADDRESS THE FOLLOWING ISSUES AS INTEGRAL COMPONENTS OF THE GENERAL PLAN UPDATE: NEIGHBORHOOD TRAFFIC MANAGEMENT, RESIDENTIAL DENSITY CALCULATIONS, CONVERSION OF HOUSING IN THE DOWNTOWN TO OFFICE USES, AND LOW AND MODERATE HOUSING (D -84). Status: The first three issues are addressed primarily in the draft Circulation Element update and draft Land Use Element (LUE) update, which the Council has accepted for purposes of preparing an environmental impact report (EIR). Work on the EIR is underway. While the LUE sets an overall capacity and growth rate for housing, affordability is the focus of the Housing element update, which awaits City Council consideration. COMPLETE AN ANALYSIS OF THE NEED AND SITE OPTIONS FOR COMMUNITY RECREATION FACILITY NEEDS AND MAKE RECOMMENDATIONS FOR IMPLEMENTATION (JOINT OBJECTIVE WITH RECREATION) (D -85). Status: Community survey responses and other collected data are being analyzed by the consultant. A report outlining the consultant's recommendations for Community Recreation Facilities needs is expected to be submitted for Park and Recreation Commission consideration in March, 1993. The feasibility of using the Veterans Hall as a site is being included in the analysis. Specific analysis of three site options and Planning Commission review and recommendation to the Council will follow. Work on this project has been delayed to allow completion of the Open Space Element. REVIEW AND ANALYZE THE FEASIBILITY OF ACQUIRING SURPLUS RAILROAD RIGHT -OF -WAY FOR BIKEWAYS (D -84). Status: The City has allocated $75,000 from the Bicycle Program budget for a railroad bike path design study. The study will examine path alignment alternatives and identify potential solutions to design constraints for this project. Additionally, staff has applied through Proposition 116 for funding to acquire portions of right -of -way, and for a bridge across the tracks at Jennifer Street. A final decision on this funding from the State and SLOCOG is expected in June of 1993. Finally, Administration staff will continue to meet with representatives from Southern Pacific to discuss property acquisition and project development. 20 Page 4 - Other Program Objectives CONTINUE TO SUPPORT THE EFFORTS OF THE LEAGUE OF CALIFORNIA CITIES FOR STATE LEGISLATION FOR A COMMERCIAL SIGNING PROGRAM IN THE HIGHWAY 101 RIGHT -OF -WAY (D -85). Status: Legislation adopted by the State on this item applied to rural cities smaller than San Luis Obispo. Given the new status of the City as an urban area, the Architectural Review Commission has suspended work on this program objective. COMPLETE AND PUBLISH A HEARING DRAFT OF THE REVISED HOUSING ELEMENT OF THE GENERAL PLAN AND WORK WITH CAL POLY TO EVALUATE OPTIONS FOR PROVIDING BETTER STUDENT HOUSING LOCATIONS (D -84). Status: The draft of the Housing Element is complete and work on the environmental analysis has begun. Planning Commission hearings on the draft document were completed this Spring, with a goal of Council approval by Spring 1993. The need to resolve the regional housing need question has delayed production of the Council hearing draft. Consultant work on the jointly funded student housing preference study has been completed. Preliminary recommendations call for the development of "transitional housing" on the Cal Poly campus and a reorientation of some off - campus housing to .-attract Cuesta students. Cuesta administrators have joined the study review team. A study session and presentation of findings and plans is being scheduled for late March /early April. BEGIN IMPLEMENTING THE UNREINFORCED MASONRY BUILDING STRENGTHENING ORDINANCE (D -87). Status: A strengthening ordinance was passed and became effective on March 4, 1992. It requires that all unreinforced masonry buildings be structurally analyzed by July 1994. Strengthening standards are to be implemented when a building is substantially remodeled or the use (occupancy classification) changes. Council has approved fee credit towards a permit. COMPLETE THE DOWNTOWN PHYSICAL CONCEPT PLAN (D -97). Status: The Planning Commission held study sessions on the plan. The commission is holding public hearings on the plan prior to adoption and transmission to the City Council with appropriate implementation recommendations. 21 Page 5 - Other Program Objectives DEVELOP A PROGRAM TO HELP LOW INCOME CUSTOMERS AFFORD CITY UTILITY SERVICES (JOINT OBJECTIVE WITH THE WATER ADMINISTRATION PROGRAM) (D -109). Status: Completed. In conjunction with the water rate review on June 1, 1992, staff presented recommendations for a low income assistance program for City utilities. This program consists of three elements: 15% rate reduction for qualifying customers; one- time payment assistance for qualifying customers; and hardware retrofit assistance which will facilitate reduced consumption thereby reducing the utility bill. The Council formally approved this program on October 6, 1992, and implementation is already underway. mike I COMPLETE THE FIRE MASTER PLAN (D -19). Status: The final draft plan has been completed and will be presented to the Citizens Advisory Committee (CAC) for discussion. This has been delayed pending the outcome of budget decisions which can significantly alter plans. Following CAC review, however, it will be brought to the City Council. COMPLETE DESIGN FOR THE REPLACEMENT OF FIRE STATION NO. 1 (E -6). Status: The City Council has approved an architectural contract. The project is now in the design stage. ASSESS EMPLOYEE CHILDCARE NEEDS AND RECOMMEND APPROPRIATE POLICIES AND ACTIVITIES (D -105). Status: A City policy on childcare was adopted by the Council in June 1992. The City zoning ordinance has been amended to facilitate provision of childcare. 22 Page 6 - Other Program Objectives COMPLETE THE FIVE YEAR POLICE SERVICES PLAN (D -16). Status: A draft is being written which will include budget augmentation and the impact of the Situation Oriented Response Team (S.O.R.T.) on the services plan. The report is to be completed and presented to the Citizens Advisory Committee (CAC). Action on this Rem is being deferred pending resolution of the City's Budget Review. CONSTRUCT NEIGHBORHOOD TRAFFIC MANAGEMENT IMPROVEMENTS IN THE MURRAY /BROAD STREET AREA (D -52). Status: Staff has completed the field investigation as required for environmental review. This objective has been deferred by Council action. COMPLETE THE SEISMIC SAFETY CORRECTIONS TO CITY BUILDINGS (D -113). Status: City Hall. Column strengthening in the basement has been completed. Because of potential severe disruption, the Council postponed work that was recommended for the attic and roof until construction of the City Hall expansion project. A maintenance technician from buildings maintenance section took care of several non - structural corrections like unanchored file cabinets and unbraced equipment. Fire Station No. 2. Corrections to this station include: (1) installing a steel frame across the apparatus bay door openings; (2) attaching this frame to a new reinforced concrete shell on the inside of the masonry office wall at the front of the building; and (3) installing anchors between the roof framing and the masonry walls. The construction contract is about 70% completed. Fire Station No. 3. Improvements at this location include: (1) installing steel columns at the ends of the two steel beams which span the interior of the apparatus room; (2) anchoring the columns to the beams and to the concrete floor; and (3) strengthening the connection of a small flat roof section to the adjacent wall. The construction contract is about 70% completed. 955 Morro. The City's contract structural engineer is preparing a structural analysis and preliminary design for this building. The structural analysis is about 50% completed. 23 Page 7 - Other Program Objectives BEGIN DREDGING OPERATIONS AT LAGUNA LAKE (D -72). Status: A soils engineer has completed soils tests needed for design of the dredging operation. A biologist under contract is gathering other data required for environmental review. The biologist's preliminary report should be submitted in March or April 1993. REVISE THE FLOOD MANAGEMENT POLICY ADOPTED IN 1983 (D -99). Status: Revisions to the General Plan Land Use and Open Space Elements will dictate the scope of possible Flood Management Policy revisions. 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E o k � � � �2 ° © - ■ � x S 2 § 2ag2 LOU § 0 \� LL $� ®� CC :cc 9f � %2� §§� ��� CL -law §0 § § t ga E$a -' ®IJ w � � |2 � { /la ■sueƒ « w / §2 §2215 § §��.92. 2 2 %2& � J� \ o / � � � m ■ e � S � ■ 37 % - CL Section E ADVISORY BODY SUGGESTIONS /OTHER PUBLIC COMMENTS This section includes goal suggestions from Council Advisory Bodies and other public comments, including candidate goals raised by Council members at their January 5 meeting. Council Member Candidate Goals (From January 5, 1993 meeting) 1 Advisory Body Suggestions Although we believe that the approach used in setting goals for 1991 -93 was a very successful approach in establishing Council direction early in the budget preparation process on the most important things for the City to accomplish, one area identified for improvement was greater involvement of Council advisory bodies in this process. Accordingly, all of the Council advisory bodies have been requested to submit their suggestions to the Council as part of the 1993 -95 goal- setting process. The following written suggestions have been received from advisory bodies as of the issue date of this notebook: ■ Planning Commission 2 ■ Architectural Review Commission 5 ■ Cultural Heritage Committee 7 ■ Business Improvement Area 8 ■ Human Relations Committee 10 ■ Promotional Coordinating Committee 11 ■ Parks & Recreation Commission 12 ■ Jack House Advisory Committee 13 ■ Joint Recreational Use Committee 15 ■ Mass Transportation Committee 16 ■ Bicycle Committee 18 ■ Tree Committee 19 ■ Housing Authority 20 ■ Personnel Board 21