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HomeMy WebLinkAbout01/17/1995, 2 - CABLE TELEVISION RATE REGULATION��I�INW�I�IIIII��I III " J 1" _ MEETIN_6 DATE: � �l� Cl O San WIS OBISPO COUNCIL AGENDA REPORT ITEM NUMBER: FROM: Ken Hampian, Assistant City -Administrative Officer Prepared By: Deb Hossli, Administration;* SUBJECT: Cable Television Rate Regulation CAO RECOMMENDATION: Adopt a resolution prescribing Sonic Cable Television's rates for the basic service tier and related equipment and service charges, and ordering refunds to subscribers. DISCUSSION: In October of 1992, Congress enacted the Cable Television Consumer Protection and Competition Act which, among other things, re- established rate regulation in the cable television industry. Under the 1992 Act, rate regulation authority has been divided between the local franchising authority and the Federal Communications Commission (FCC). Generally, the local franchising authority is responsible for regulating basic cable tier rates (which includes rates for equipment and installation services associated with the basic tier). The "basic cable tier" is defined as the lowest level of cable service that is offered by the cable operator. The FCC, in turn, is responsible for regulating the cable programming services tier, which includes program channels not included in the basic tier -and not offered separately as "pay- per - channel" programming. Sonic does not currently offer a cable programming services tier. "Pay -per- channel" programming (e.g., HBO, Showtime, etc.) is not regulated. The purpose of this report is to provide the Council with an overview of the City's role in the rate regulation process (including an update on the rate regulation actions taken to date) and to recommend a course of action for implementing the most recent series of FCC rate regulations. FCC Rate Regulation Process Immediately following the passage of the 1992 Act, the FCC began developing the rules and procedures necessary to implement the rate regulation process. The initial regulations were subsequently issued in June 1993. Cable operators were then given an opportunity to restructure their rates prior to the formal implementation of cable rate regulation (September 1, 1993). It was the FCC's thought that if the cable operators were given a chance to review the impending regulations prior to implementation, they might voluntarily "roll back" rates to comply with the new regulations (thus eliminating the need for the local franchising authority to take action). In actual practice, however, cable operators across the nation used this period as an opportunity to creatively circumvent the process. Therefore, in many cases, the FCC's anticipated rate reductions of 10% did not materialize. In the case of San Luis Obispo, Sonic did choose to restructure their rates prior to the September 1, 1993 deadline. The following chart provides an overview of how the restructuring process ��n� ►�H►�Illll��pn���� city of San -LUIS osIspo COUNCIL AGENDA REPORT impacted our local cable rates. As you can see, at the overall level, the restructuring resulted in very little change to local cable rates (as was the national trend). While some rates did go down appreciably (e.g., equipment rental and installation charges), the basic cable service rate remained the same. In addition, the least costly tier of service was eliminated. This caused some consumers cable rates to actually increase as a result of the restructuring. In short, Sonic's approach to restructuring fell far short of the "spirit" of the 1992 Act and did not produce the cable rate savings anticipated by the FCC. Sonic cable sonic Cabe rates rotes filer pro-mlWati"u reotmcturin (9193) Basic service (12 channels) $ 22.91/Mo Basic service (38 channels) $ 24.46/Mo. $ 24.46/Mo. Additional outlets with basic service $ 4.25/Mo. $ 0.00 Remote controls $ 2.95/Mo. $ 0.00 Converter for basic service $ 1.00 /Mo. $ .29 /Mo. Service calls $ 0.00 $ 28.65/Hr. New installations $ 45.00 $ 39.95 Service reconnections $ 45.00 $ 25.60 8 Eliminated First Round of FCC Rate Regulation Based on the outcome of the restructuring process, the City chose to exercise rate regulation authority over Sonic Cable. The City subsequently obtained FCC rate regulation certification (which required the City to formally acknowledge that we will regulate cable rates in accordance with federal law) and requested Sonic to submit FCC Form 393. Form 393 provides the franchising authority with the calculations the cable operator used to develop their rate schedule and serves as the basis for the franchising authority to determine if the cable operator's rate structure complies with FCC rules. The rate structure submitted by Sonic as part of the Form 393 review was the same as the rate structure implemented as part of the restructuring process (shown above). The City worked cooperatively with the County to review Sonic's Form 393. The County was pursuing the process simultaneously so they agreed to share the results of their consultant's review with the City free of charge. The County's consultant, Municon, completed their review 44Va city of San LUIS OBISpo MoGe COUNCIL AGENDA REPORT of Sonic's rate structure in March of 1994. Municon found that Sonic's rate structure was permissible under the FCC's regulations and, as such, the rate structure established by Sonic during the restructuring process remained in effect. This conclusion was not surprising since, by this point in time, staff was well aware of inadequacies in the FCC regulations (which ultimately allowed cable operators to evade the regulations). In early 1994, it became clear to the FCC that the first round of regulations did not generate the rate savings to consumers that they had expected, and as such, they began work on a second set of regulations. These new regulations were put in place in July 1994 and projected to generate up to 17% in rate reductions to cable consumers. Consistent with the FCC rules for the second round of regulations, Sonic submitted the appropriate FCC forms (Forms 1200; 1205, and 1215) to the City in August of 1994. With assistance from the City's cable advisor, TMC, staff has reviewed the forms and reached the following conclusions: ■ Rate Schedule The new rate structure proposed by Sonic as part of the second round of regulations complies with FCC rules. The following chart shows cable rates after the first round of regulation and proposed rates for the second round of regulation: Soak cable sonic prapoaed rates after Gbh: rate, after In round of 2nd round of regulation (9/93) regulation (1194) Basic service (12 channels) Basic service (38 channels) $ 24.46/Mo. $ 23.63/Mo. Additional outlets with basic service $ 0.00 $ 0.00 Remote controls $ 0.00 $ 0.00 Converter for basic service $ .29 /Mo. $ .29 /Mo. Service calls $ 28.65/Hr. $ 28.65/Hr. New installations $ 39.95 $ 39.95 Service reconnections $ 25.60 $ 25.60 ® Eliminated 49-43 ����n��►►�NIO�III�n�gl�llyl city of san Luis oBispo 11iijS COUNCIL AGENDA REPORT As you can see, the second round of rate regulation will result in a net reduction of .83 cents (or a 3.5%) per subscriber, per month for basic cable service. All other rates subject to regulation will remain the same, with one minor exception. The service charge for installing a second cable outlet will be reduced from $11.30 to $11.23 (this charge is not shown on preceding chart). Sonic will be directed by the City to reduce the rates to the new level within sixty days of Council action. ■ Refund Liability Sonic will be responsible for refunding to subscribers any charges to consumers that exceeded FCC permitted rates between July of 1994 and the date that the new rate structure is implemented. Consistent with FCC rules, refunds will be spread equally among Sonic Cable subscribers in the City. ■ Advertising of Service Rates Sonic will have to correct their practice of improperly advertising their service rates. Currently, Sonic's rate card states that "prices do not include applicable taxes and fees ". FCC rules require cable operators to advertise their total cost (including taxes and fees) so that subscribers can make informed choices on the costs of service taken. ■ "Bundling" of Rates Sonic will have to establish separate charges for remote control units and addressable converters. Currently, Sonic combines or "bundles" these rates into package prices. Under FCC rules, this practice is not allowed. Cable operators must establish individual rates for remote control units, converter boxes, and other customer equipment to facilitate the rate regulation calculation process. ■ Collapsing of Service Tiers The FCC recently issued an order that appears to clarify the issue of collapsing of service tiers. The FCC recently determined that "collapsing multiple tiers of service into the basic service tier, which ultimately eliminates the service choice previously available to customers and raises the price of cable service for all basic tier service subscribers, may be an evasion of the rules ". When Sonic restructured their rates (to evade greater rate reductions), they did just this. Staff intends to send a letter to the FCC requesting appropriate action on this issue as soon as possible. Implementation In order to implement the findings of the rate review, the Council must "provide interested parties" with an opportunity to participate in the review process. This requirement will be ��un�►►��Illll���l��u ►����ll City of San LUIS OBISpo i COUNCIL AGENDA REPORT satisfied through the public hearing being held on January 17. In addition, the Council must adopt the attached resolution that will: ■ Establish new rates for the basic cable tier and related equipment and service charges. This will result in the lowering of the basic cable tier to $23.63 per month. Sonic will have sixty days from the effective date of this resolution to implement the new rate schedule. ■ Order refunds to subscribers retroactive to July 15, 1994 (the effective date of regulation). Sonic will have sixty days from the effective date of this resolution to carry out this order. ■ Require Sonic to establish separate charges for remote control units and addressable converters and correct their rates cards to reflect total costs for services (including taxes and fees). Sonic will have sixty days from the effective date of this resolution to carry out this order. ■ Require Sonic to provide the City with written evidence that they have complied with this resolution. Sonic will have ninety days from the effective date of this resolution to carry out this order. Staff will also immediately send off a letter to the FCC requesting appropriate action on the "collapsing the service tier" issue and, upon resolution, advise the Council of the outcome. It is also important to note that the rates generated through the second round of rate regulation will serve as the base for all future requests for rate increases by the cable operator. Sonic has already submitted FCC Form 1210 requesting to increase basic service rates to $24.23 per month. Staff is in the process of reviewing the request (with assistance from TMC) and will return to Council when the review is complete. However, if the City finds through the review process that the requested rate increase is legally permitted under FCC rules, the rate "roll back" implemented as part of this report will be "short lived ". FISCAL EWPACT: Approval of this recommendation will not result in any additional costs to the City. It should be noted, however, that the City has spent approximately $5,000 to date on consultant services (TMC) for assistance with the rate regulation process. ATTACHIMENT: Resolution RESOLUTION NO. • A RESOLUTION OF THE COUNCIL OF THE CITY OF SAN LUIS OBISPO PRESCRIBING SONIC CABLE TELEVISION'S RATES FOR THE BASIC SERVICE TIER AND RELATED- EQUIPMENT AND SERVICE CHARGES AND ORDERING REFUNDS TO SUBSCRIBERS. . . WHEREAS, the City of San Luis Obispo was certified by the Federal Communications Commission (the "FCC ") to regulate rates charged by Sonic Cable TeleWsion ( "Sonic ") fot':the basic service tier and associated equipment and service charges on October 26, 1993; WHEREAS, consistent with the initial FCC cable rate regulation rules, the City received FCC Form 393 from Sonic on November 23, 1993. The City reviewed this form and found that Sonic's rate structure complied with -FCC rules; • WHEREAS, on February 22, 1994, the FCC adopted new wgulations which contained significant changes to its previous regulations. The material portions of the new regulations, released by the FCC on March 30, 1994, became operative on July 15, 1994. This second set of rate regulations required Sonic to submit FCC Forms 1200, 1205) and 1215 to the City by August 15, 1994; WHEREAS, the City received Sonic's FCC Forms 1200, 1205, and 1215 on August 15, 1994. These forms were supplemented by additional information contained in letters to the City. On September 7, 1994, the City sent Sonic notice that the City was taking the additional ninety days permitted by the FCC regulations to review Sonic's forms and rates; WHEREAS, on October 5, 1994, the City made a finding pursuant to Section 76.937 (e) of the FCC regulations that Forms 1200, 1205, and 1215 submittedrhy Sonic were facially incomplete and tolled the review process pending receipt of requested information. . WHEREAS, the City received a letter from Sonic dated October 27, 1994 that provided the requested information (from the City's October 5, 1994 letter), along with an amended Form 1200; WHEREAS, the City retained Telecommunications Management- Corp. ( "TMC "� to review FCC Forms 1200, 1205, and 1215 and any additional information submitted by Sonic related to rates. On November 17, 1994 TMC provided written evaluations of Sonic's FCC Forms 1200, 1205, and 1215 and the additional information provided. This report is hereby incorporated into this Resolution as.Exhibit B; • WHEREAS, the City sent Sonic a copy of the TMC report and provided Sonic with an opportunity to. comment on the report. Sonic advised the City, via correspondence dated December 14, 1994, that they had reviewed the report; : ; A Page 2 1 1. _ .. RESOLUTION NO. (1995 SERIES) WHEREAS, on January 17, 1995, the Council held a duly noticed public hearing to determine if Sonic's rates were in accordance with the second round of FCC rate regulations. The Council considered TMC's reports, Sonic's responses, and all of the evidence and testimony presented at the January 17, 1995 meeting and all other written and oral evidence received in connection with this matter; WHEREAS, based upon -the evidence submitted,. including but not limited to the FCC Forms 1200, 1205, and 1215- submitted by Sonic, the staff and consultant reports and all other written and oral evidence received in connection with this matter the Council hereby finds that the permitted rates for the basic service tier, the hourly service charge and the rates for equipment related to basic service shall be those rates set forth as the ordered rates in Exhibit A to this resolution, attached hereto and incorporated herein; WHEREAS, the ordered rates in Exhibit A result from Sonic's own calculations pursuant to the new FCC regulations. NOW, THEREFORE, BE IT RESOLVED By THE COUNCIL OF THE CITY OF SAN LUIS OBISPO THAT: 1. The Council hereby resolves that pursuant to the FCC regulations effective on July 15, 1994, the rates listed as ordered rates in Exhibit A are the maximum rates that Sonic may charge and orders that the. rates set forth in Exhibit A shall be the established rates for basic service and related service and equipment gharges. The Council orders Sonic to establish and implement, within sixty days of the date of this Resolution, a new rate schedule conforming to the rates contained in Exhibit A. The Council orders Sonic to maintain the ordered rates, with any future increases to be in accordance with the provisions of the FCC rate regulations. 2. The Council orders Sonic to refund all service and equipment charges since July 15, 1994 in excess of those prescribed by this Resolution to the affected subscribers within the City of San Luis Obispo, with interest in accordance with FCC regulations, within sixty days of the date of this Resolution. 3. The Council orders Sonic to provide.the City with written evidence of compliance with the orders contained in this Resolution within ninety days of the effective date of this Resolution. 4. The Council orders Sonic to•establish separate charges for remote control units and addressable converters within sixty days of the effective date of this Resolution. 5. The;.Council..grdgrs Sonic to. correct their advertising practices so that their advertisements reflect total cable rates in accordance with FCC rules within sixty days of the effective. date of this Resolution. a-7 Page 3 RESOLUTION N0. (1995 SERIES) 6. The City Clerk is hereby directed to publish notice of this resolution and mail a copy of the resolution to Sonic. Further, the City Clerk shall make available a copy of this resolution to any person upon request. Upon motion of , seconded by on the following roll call vote: AYES: NOES: ABSENT: the foregoing resolution was adopted this day of , 1995. Mayor Allen Settle ATTEST: Diane Gladwell, City Clerk wlk, - I.Folf"j, P, W., FrOM0,42 and xwwi :► NV Ordered Rates, Service Charges, and Equipment Charges Basic Service Remote Control Converter for Basic Service Addressable Converter. Service Rate Installation Charges • unwired home • prewired home • add'l outlet w /installation • add'l outlet after installation Relocate Outlet Tier Change $23.63 per month $ 0:03 per month $ 0.30 per month $ 0.30 per month $28.79 per hour $40.02 $25.62 $11.23 $25.62 $25.62 $ 2.00 1) The "ordered rates" listed above do not include franchise fees or City user tax 2) The "ordered mtes" listed above represent the rates that the cable operator is permitted to charge under current FCC rate regulation rules. In some cases, however, the cable operator has chosen to charge .rates lower than the permitted rate. GASOMCAM TELECOMMUNICATIONS MANAGEMENT CORP. 5757 Wilshire Blvd. • Suite 635 • Los Angeles, CA 90036 • (213) 931 -2600 • Fax (213) 931.7355 Ms. Deb Hossli Admin.'Analyst City of San Luis P.O. Box 8100 San Luis Obispo, Dear Deb: Obispo CA 93403 -8100 November 17, 1994 Telecommunications Management Corp. (TMC) has received the FCC Forms 1200, 1205 and 12151 submitted by Sonic Cable Television of San Luis Obispo (Sonic) to the City of San Luis Obispo (the City). The following history of the submission of the documents is noted: • On August 15, 1994, the City received a copy of FCC Forms 1200, 1205 and 1215. • On September 7, 1994, the City provided Sonic with written notice "tolling" the permitted 30-day review period for an additional 90 days. Also in this letter, the City requested written clarification of certain issues contained in the Forms be provided to the City by not later than September 23, 1994. • On September 19, 1994, the City received a letter (dated September 15) from Sonic which 1 Form 1200 is entitled, "Setting Maximum Initial Permitted Rates for Regulated Cable Services Pursuant to Rules adopted February 22, 1994'. Form 1205 is entitled, "Determining Regulated Equipment and Installation Costs ". Form 1215 is entitled, "A La Carte Offerings ". Form 1200 will be filed only once, while future rate modifications for programming services will be justified by information contained on Form 1210 ("Updating Maximum Permitted Rates for Regulated Cable Services "). Form 1205 can be updated annually for changes in equipment rates. Form 1215 is not a form which is evaluated, but rather is a listing of information to supplement the data contained in the other forms. 2 Section 76.933 of the FCC regulations permits a franchising authority to "toll" the 30 day review period for an additional 90 days if notice is given to the cable operator within the initial 30 days. EXHIBIT "B" - ✓ .04® Ms. Deb Hossli City of San Luis Obispo November 17, 1994 Page 2 indicated that Sonic would be unable to provide the requested clarifications by September 23, 1994. • On October 5, 1994, the City made a finding pursuant to Section 76.937(e) of the FCC regulations that the Forms submitted by Sonic were facially incomplete and tolled the review process pending official City receipt of the requested clarifications. Sonic was given until October 31, 1994 to comply with the City's request. • On October 28, 1994, the City received a letter (dated October 27) from Sonic responding to the requested clarifications, along with an amended Form 1200.3 The Form had been amended to reflect corrections in programming costs. • On November 16, 1994, the City provided Sonic with a letter which: Notified Sonic that the 120 -day review period for Form 1200 would commence on October 28, 1994, the date the modified Form was received. Notified Sonic that the review of .Form 1205 had been tolled for at least 51 days, the time it took Sonic to respond to the City's letter of September 7. Notified Sonic that this time frame was contingent upon the City determining that the Forms were completed in accordance with FCC regulations. Assuming the Forms 1200 and 1205 are accepted by the City, the 120 - review period would be as follows: • Form 1200 -- 120 days from October 28, 1994, or February 27, 1995. • Form 1205 -- 120 days from August 15, 1994 plus the 51 days tolled, or February 2, 1995. 3 Also received on this date was an FCC Form 1210 ( "Updating Maximum Permitted Rates for Regulated Services ") which will be reviewed separately. A..011 Ms. Deb Hossli City of San Luis Obispo November 17, 1994 Page 3 While TMC has found some errors in the information submitted by Sonic, the material is considered sufficient for the purposes of review. The following caveats should be noted: • Sonic's financial information has not been audited for accuracy. However, the numbers have been examined for consistency with industry standards. It is noted that the Forms are submitted with a signature under a provision that states that willful false statements are punishable by fine and /or imprisonment. • The rules established by the FCC are subject to revision and modification. The evaluation is based on the rules established and available as of the date of this report. TMC has determined that there are a number of issues either within Sonic's Forms, or related to the City's review of rates, which require comment. These include: • The adjustments made to Form 1200 • Number of regulated channels • Census income level • Equipment costs and calculations • Equipment repair hours • Advertising of service rates • Calculation of the franchise fee and other items on subscriber bills • Collapsing of tiers These items are discussed below. "/ r1A Ms. Deb Hossli City of San Luis Obispo November 17, 1994 Page 4 ADJUSTMENTS TO FCC FORM 1200 The only change between the original and revised Form 1200 submitted by Sonic involves the programming costs per tier. On line B2 (and also on line I10), Sonic indicates that its costs as of 10/27/93 (the initial date of regulation) were slightly greater than previously reported ($31,576.39 vs. $31,313.46). Sonic also indicates that its costs for programming on 3/31/94 (the comparison date for all cable operators) were less than previously stated ($45,020.38 vs. $52,857.46). This is indicated on line B8. Since the calculations involved in Form 1200 deal with changes in costs, this one modification by Sonic has a significant impact on.the permitted rates. From this one change, the permitted rate for Basic Service drops from $24.25 to $23.63.4 NUMBER OF REGULATED CHANNELS Sonic indicates that on 3/31/94, there were a total of 36 regulated channels of which 28 were non - broadcast. on 9/30/92, Sonic indicates that there were a total of 29 regulated channels of which 17 were satellite - delivered. Contained in the 1994 total are channels which were shared -use (e.g., satellite and broadcast). This includes Channels 2 (KCBS and Prevue Guide) and 7 (KABC and Food Network). The initial FCC rules were silent on how channels were to be carried which were shared in use. On June 1, 1994, the FCC issued a "Question and Answer" which attempted to clarify this issue. In item number 1, the FCC stated: "Q1: If a channel is split between satellite and non - satellite programming or between broadcast and non - broadcast programming, how is that channel treated for purposes of completing FCC Form 1200 and Form 393? 4 sonic currently charges $24.21, which is $0.58 more than the permitted rate. The Form 1210, which will be reviewed separately, shows that Sonic wishes to increase its rates to $24.23, which is $0.02 more than the current rate. a�� Ms. Deb Hossli City of San Luis Obispo November 17, 1994 Page 5 Al: Channels should be classified according to their preponderance of use. Thus, a channel that carried satellite programming more than half the time would be considered to carry satellite programming. Similarly, a channel carrying non- broadcast signals more than half the time would be considered to carry non - broadcast signals. See Form 1200, lines C2, H3; Form 393, page 22." In its October 27, 1994 letter, Sonic indicates that the hours of carriage on these channel vary depending upon coverage of certain types of events and Sonic's ability to preempt programming. Hours of "general carriage" were indicated on a supplemental page. In a follow -up telephone call with Karen Cole, Sonic's Director of Administration, it was indicated that the hours of carriage indicated in its letter were for the satellite programming carried. Ms. Cole also indicated that the two broadcast stations carried were for duplicates of ABC and CBS, and that Sonic was not required to carry these channels in their entirety. The Conclusions to this report accept the Sonic position, although it is noted that if the hours or conditions of carriage are not correctly represented, the permitted rate per channel would be influenced. CENSUS INCOME LEVEL In the City's letter of September 7, 1994, Sonic was requested to provide documentation of the median household income figure utilized.5 Sonic's letter of October 27 stated, "Copy of source document attached ". Sonic's provision of the "Income and Poverty Status in 1988" is not the source document for the figure utilized. However, TMC has confirmed (by filing a FCC Form 1201 with the FCC) that the figure utilized by Sonic is correct. EQUIPMENT COSTS AND CALCULATIONS Form 1205 contains a procedure for determining the capital costs for installing and maintaining equipment, capital costs for leased equipment, and annual operating 5 The letter stated, "For the census income level utilized in Line C5, please identify the source of this figure as well as a photocopy from the source utilized (if available) verifying this number." zp W/4T- Ms. Deb Hossli City of San Luis Obispo November 17, 1994 Page 6 expenses on the equipment. This information is then combined with other data to compute the Hourly Service Charge (HSC) for installations and the monthly charges for equipment such as converters and remote controls. One of the schedules utilized in computing this data is - Schedule C, "Capital Costs of Leased Customer Equipment." Sonic lists "costs" for three items: An addressable remote control, an addressable converter, and a basic converter. -For two of the three items listed in this schedule, there is -a gross book value of $1.00 indicated, while the third has -no gross book value associated. When asked to explain this data, Sonic indicated that "The equipment is fully depreciated.i6 From a procedural perspective, if the equipment is fully depreciated, the gross book value should have been indicated on Row D with an equivalent amount indicated in Row E for accumulated depreciation. In fact, the form, as completed by Sonic, does not indicate that the equipment has been fully depreciated, but rather that it had no gross book value (or only $1.00 in value), and was never depreciated. . It is noted that if the equipment is,actually fully depreciated, the net result indicated on Form 1205 would be the same as indicated by Sonic. Another area deserving discussion involves the inclusion of certain pieces of equipment as being "leased ". In the City's letter of October 7, 1994, question 9 asked Sonic: "Form 1205, Steps C and D Please document the charges for the remote control and converters as of March 31, 1994. If there was no charge for these items, please justify the inclusion of equipment "leased" on Lines 15 and 23." Sonic's response was: "The charges for remote controls and converters as of March 31, 1994 is documented on the Summary Schedule, page 7 of Form 1205 under the column labeled "Actual ". Lines 15 and 23, Steps C and D ask for number of units in service. This module is_the worksheet for calculating permitted equipment and installation charges based on the 6 Sonic letter of October 27, 1994. a-0&� Ms. Deb Hossli City of San Luis Obispo November 17, 1994 Page 7 cost of maintenance and capital costs, not what is currently being charged." Sonic has not answered the question as to how the FCC regulations permit equipment which is being provided at no cost to the subscriber can be included as being "leased ". The instructions for Schedule C, line C direct the cable operator to: "Enter the total number of units in service for leased remotes and converter boxes. For other leased equipment, list the total number of units in service or the total number of subscribers using this equipment, whichever is appropriate." The instructions for lines 15 and 23 direct the cable operator to insert the number of units in service "from the corresponding column of line C on Schedule C ". Sonic indicates that it charges $0.29 per month for its basic converter (converter box type 1), but does not charge for the remote control or the addressable converter (converter box type 2). However, Sonic includes the units for which it doesn't charge as being "leased ". In other words, Sonic claims that it is "leasing" equipment for which it does not charge.? An inquiry wa's placed with the FCC to determine whether this is appropriate. In a conversation with, Aaron Goldschmidt, a staff attorney with the FCC's Cable Service Bureau, it was indicated that the FCC had not specifically addressed this issue. Although he could not speak with certainty, it was his thinking that the rate regulations primarily make a distinction between equipment provided by the cable operator and that provided by the subscriber. Using this logic, he thought that since Sonic provides the equipment, that it might be considered "leased" even though there is no charge. However, he did caution that his was not the final opinion on the matter (i.e., the Commission may eventually have to make a ruling). He did indicate the fact that the equipment.is fully depreciated may weigh against considering the equipment as "leased ". This item is important because it could result in a higher rate for equipment, as well as potentially reduce the refund liability due.to subscribers (this is discussed in the Conclusions to this report). 7 It is also noted that, by Sonic's own admission, this equipment is fully depreciated and has no net book value. i Ms. Deb Hossli City of San Luis Obispo November 17, 1994 Page 8 In a related area, it is noted that Section 76.923 of the FCC's regulations reads: "(b) Unbundling. A cable operator shall establish rates for remote control units, converter boxes, other customer equipment, installation, and additional connections separate from rates for basic tier service. In addition, the rates for such equipment and installations shall be unbundled one from the other." On its rate card, Sonic combines the rate for the remote control and addressable converter into package prices with other items, rather than separating one from the other. Since the addressable converter and remote control can, and are, also utilized to receive Basic Cable Service, the cost .of these items should be unbundled. This should be corrected to be consistent with the FCC's regulations (this will not impact the rate charged, but rather more clearly indicate the charges for each piece of equipment). EQUIPMENT REPAIR HOURS In justifying its hours for remote control and converter repair, Sonic indicates that it utilized actual customer repair records (from payroll) and allocated 5% or the repair hours to remote controls and the remainder to converters. It is noted that many operators do not spend any time repairing remote controls, instead opting only to replace defective units. However, an allocation of a minimal amount of hours for maintenance and service is not unreasonable. OP SERVICE RATES Sonic's rate card states that "Prices do not include applicable taxes and fees." The FCC Orders have consistently required that cable operators advertise total costs so that subscribers can make informed choices on the costs for services taken. This was codified as Section 76.946 of the FCC rules (effective May 15, 1994) which reads: "Cable operators that advertise rates for basic service and cable programming service tiers shall bo required to advertise rates that include all costs and fees. Cable systems that cover multiple tQ-/7 Ms. Deb Hossli City of San Luis Obispo November 17, 1994 Page 9 franchise areas having differing franchise fees or other franchise costs, different channel line- ups, or different rate structures may advertise a complete range of fees without specific identification of the rate for each individual area. In such circumstances, the operator may advertise a "fee plus" rate.that indicates the core rate plus the range of possible additions, depending on the particular location of the subscriber." The FCC's Third Order on Reconsideration (MM Dockets 92 -266 and 92 -262, FCC File 94 -40, released March 30, 1994) further clarified how rates should be advertised. In footnote 99, the FCC indicated: "For instance, an advertisement might declare that basic service is $14.00 per month plus a franchise fee of 284: to 701 depending on location, or that it is $14.28 to $14.70 depending on location." In its October 27 letter, Sonic quotes FCC 76.946 as permitting their method of advertising. However, Sonic does not comply with the example utilized by the FCC in demonstrating how a "range of fees" should be represented. Sonic should be directed to correct its advertisements to comply with this requirement. Additionally, as noted above, Sonic should be directed to unbundle its rates for remote controls and addressable converters. COLLAPSING OF TIERS In the FCC's Third Order on Reconsideration the issue of how certain "evasions" of the regulations would be prevented is discussed. In paragraph 134, the Order indicates, "134. Collapsing multiple tiers of service into the basic tier of service, which ultimately eliminates the service choice previously available to customers and that raises the price of cable service for all basic tier subscribers may also be considered an evasion by circumventing the rules intended to reduce the cost of cable service and to provide for the buy- through of only desired services. Upon receipt of a complaint on any potential evasion, we will consider, inter alia, 49--./9 Ms. Deb Hossli City of San Luis Obispo November 17, 1994 Page 10 such circumstances as the timing of the cable operator's actions (e.g., whether they occurred on the eve of regulation or in response to the filing of a complaint), the price to subscribers before and after the actions, a comparison of the level of service received by the subscriber before and after the cable operator's actions, and whether the action resulted in the avoidance of the tier buy - through prohibition. Practices that have. the effect of increasing subscriber choice and /or reducing rates generally will not be found evasive of our rules." On September 1, 1993, Sonic "collapsed" two tiers of service into one, in what may be considered a possible evasion of the FCC's regulations. The City may wish to notify the FCC of Sonic's actions and request appropriate _action. CONCLUSIONS A summary of the rates indicated by this analysis, comparing them to the current Sonic rates, is listed below. W 8 As discussed above, if these units are not considered "leased" because the operator does not charge for them, these amounts would decrease to zero. a-1R Actual Rate Permitted Rate Basic Service $24.21 $23.63 Remote Control -0- 0.03 Converter $1 0.29 0.30 Converter #2 -0- 0.308 Hourly Rate 28.65 28.79 Installation Unwired Home 39.95 40.02 Prewired Home 25.60 25.62 Add' 1. Outlet (with install) 11 110 141j Add'l. Outlet (after install) 25.60 25.62 Relocate Outlet 25.60 25.62 Tier Change 2.00 2.00 W 8 As discussed above, if these units are not considered "leased" because the operator does not charge for them, these amounts would decrease to zero. a-1R Ms. Deb Hossli City of San Luis Obispo November 17, 1994 Page 11 As can be seen, the actual rates are greater than the permitted levels for Basic Service and installation of additional outlets (at the same time as the initial installation). The rates for all other items are less than the permitted rate. It is noted that relatively few subscribers typically pay the posted rates for installations, since special promotions are frequently offered in the industry. The City has the authority to order rates which are in excess of the maximum to be reduced and refunds paid to subscribers who were overcharged. Recent FCC rulings appear to permit the operator to offset any refund liability by the amount that other rates are below the maximum permitted. The FCC regulations appear to provide that the gross amount of overcharges to all subscribers be reduced by the gross amount of undercharges. The net result is then divided equally among all subscribers. This is one of the reasons that the issue of leased remote converters is key. In addition to being able to justify a higher rate (or, in fact, any rate) for the remote control and addressable converter, permitting the free units to be counted as "leased" would allow Sonic to offset a portion of its refund liability. Assuming for the moment that there is no refund liability based on the installation charges (thinking that few subscribers pay the posted rates), counting the free equipment as leased would reduce the net refund liability from approximately $0.58 per subscriber per month to approximately $0.20 per subscriber per month.9 Pursuant to the FCC's regulations, the City may order rate reductions and rebates (or credits) to affected subscribers dating back to July 14, 1994.10 If the City disallows the inclusion of the remote controls and converters in the category of leased units in 9 Based on 13,135•subscribers, 11,300 remote controls,•40150 basic converters and 15,494 addressable converters. The net refund is based on the total of each category multiplied by the total over or undercharge which are then added together and divided by the total number of subscribers. 10 Section 76.942(x) requires a franchising authority to give the cable operator notice and the opportunity to comment prior to ordering refunds. Administratively, this may be considered as part of the participation of interested parties (possibly a public hearing). a -�o Ms. Deb Hossli City of San Luis Obispo November 17, 1994 Page 12 service, it is likely that Sonic would appeal the .City's decision to the FCC. FCC 76.944 states that the Commission is the sole forum for appeals by cable operators in cases where the franchising authority has followed the FCC rules. Appeals may be made in court if the operator contends that the franchising authority has not followed the rules. All conclusions described above are believed to be based upon the current FCC rules for regulation of cable rates. The operator has 30 days from the release of the :franchising authority's written order to appeal to the FCC. _:The franchising authority then has 15 days to submit its opposition to this appeal. Many cities feel that legal counsel is appropriate for the opposition of any appeal. A possible alternative to the appeal process could involve the issuance of an "accounting order" pursuant to FCC 76.933(c).11 This would permit the City to protect subscriber rights for potential refunds while requesting FCC clarification on this issue. Since FCC rules permit refunds :to be ordered for a maximum of 12 months12 (but not earlier than the effective date of the rules), so long as an FCC decision and appropriate City rate order were made prior to .July 14, 1995, subscriber refund rights (including interest) would be preserved. Finally, it is noted that if refunds are ordered, the franchising authority will have to reimburse (or credit on future payments) any franchise fees which may have been paid on the refunded amount. The following actions are recommended (based upon City agreement with the preceding report): 1. , Sonic should be provided a copy of this report and given the opportunity to comment. 11 Section 76.933(c) of the FCC regulations reads, in part, "Provided, however, that in order to order refunds, a franchising authority must have issued a brief written order to the cable operator by the end of the 90 or 150 -day period permitted in paragraph (b) of this section directing the operator to keep an accurate account of all amounts received by reason of the rate in issue and on whose behalf such amounts were paid." The reference to "accurate account" is generally referred to as an "accounting order". 12 FCC 76.942. Ms. Deb Hossli City of San Luis Obispo November 17, 1994 Page 13 2. The City should provide "interested parties" the opportunity to participate in the review process. This most likely will take the form of a public hearing. 3. The City should confirm that the shared hours of use on Channels 2 and 7 provide satellite - delivered programming a preponderance of.the time. 4. Sonic should be directed to reduce its rates to the level indicated as permitted in Form 1200. 5. The City should consider contacting the FCC for a preliminary indication of how the leased converter units which Sonic provides for free should be included. 6. The City should make a determination whether Sonic has correctly calculated the permitted equipment charges. 7. Based on the findings above, Sonic should be directed to provide refunds to subscribers, including interest, as prescribed by FCC Section 76.942. 8. The City should direct Sonic to comply with FCC regulations concerning the advertising of rates and itemization on subscriber bills. This includes having rates which accurately reflect all charges, and properly "unbundle" charges. 9. The City should consider notifying the FCC of the possible "evasion" of the regulations as a result of the collapsing of tiers. 10. Sonic should be directed to show compliance with any City orders. The City is reminded that it must act prior to the expiration of the time permitted by FCC regulations for review. These deadlines are indicated on page 2 of this report (February 27, 1995 for Form 1200 and February 2, 1995 for Form 1205). In general, the City may find it advisable to act significantly prior to these deadlines, so that Sonic will be unable to dispute whether the City has followed FCC requirements. Ms. Deb Hossli City of San Luis Obispo November 17, 1994 Page 14 The City may wish to have legal counsel examine any conclusions before the City acts in any official capacity. Please feel free to contact us if you have any questions or require any additional information. Sincerely, Michael Friedman vice President 4,; � -a3 WARREN A. SINSHEIMER III SINSHEIMER, SCHIEBELHUT & BAGGETT ROBERT K. SCHIEBELHUT A PROFESSIONAL CORPORATION IL ROBIN BAGGETT MARTIN J. TANGEMAN ATTORNEYS AT LAW THOMAS M. DUGGAN MARTIN P. MOROSKI POST OFFICE BOX 31 DAVID A. IUHNKE SAN LUIS OBISPO. CALIFORNIA 93406.0031 STEVEN J. ADAMSKI THOMAS D GREEN 805 -541 -2800 M. SUZANNE FRYER CYNTHIA CALDEIRA SUSAN S. WAAG ROY E. OGDEN MARUALIHUTKIINEN III January 13, 1995 Mr. Ken Hampian Assistant City Administrative Officer City of San Luis Obispo City Hall 990 Palm Street San Luis Obispo, California 93401 Re: Sonic Cable Television Franchise Dear Mr. Hampian: CLIENT STREET ADDRESS 1010 PEACH STREET FACSIMILE 805.541 -2802 133222 HAND- DELIVERED MOUIVED JAN 13 1995 - nq On behalf of Sonic Communications, we object to the hearing scheduled for January 17, 1994 and request a continuance of that hearing to the next Council meeting. The basis for this objection and request is that neither Sonic nor its representatives were aware that anything would be at issue in the meeting other than a refund of subscriber fees covering a one -month period. In fact, the issues raised in the staff report and the resolution are far broader. The inadequate notice does not allow Sonic an opportunity to review the report and the resolution and to comment on the claim of the report that Sonic must take action to comply with FCC rules. If the hearing proceeds as scheduled, Sonic's right to due process will be violated and the City will be liable for all damages incurred. The facts supporting this objection and request are that the notice of the meeting and the staff report was mailed to Sonic on January 10, 1994, four business days before the scheduled hearing. The notice and report were not received until late afternoon on January 12, 1994 thereby giving Sonic only one and one half business days to review the contents of the report, prepare a response to the report, and submit a "written communication prior" to the hearing as suggested by the letter. The inadequate notice also makes it impossible for Sonic to have anyone at the hearing to make meaningful comments to the report. We are extremely disappointed that the City is proceeding in this manner. Sonic is faced with a report which inaccurately contends that Sonic is in violation of FCC rules and regulations and directs subscriber refunds beyond anything previously contemplated or discussed. This report was given to the public and the press before it was received by Sonic. Sonic has no time to provide an adequate response with time td adequately respond. It would have been a simple matter to timely provide Sonic with a copy of the report and resolution. That effort yeas not made. The City has given the public- and the press a one -sided and disparaging view of Sonic without providing any U Mr. Ken Hampian January 13, 1995 Page 2 opportunity for a meaningful response. We have been requested to review the potential liability for misusing the process to disparage Sonic's reputation. Sonic is committed to working through all outstanding issues with the City in a cooperative and businesslike manner. If the issues between the parties are forced to a different forum, everyone will lose. Sonic wants to avoid such an escalation but it cannot be placed in a situation of jeopardizing its rights by allowing actions such as the late delivery of a one -sided and inaccurate report to take the place of cooperative and courteous business relations: Very truly yours, SINSHEIMER, SCHIEBELHUT & BAGGETT THOMAS D. GREEN TDG:tlg g:\Itr \Sonic \C ityslo\ 12H=pi2.113 cc: Karen Cole Greg Blume Jeffrey C. Jorgensen [CILL II1W 9�`au1un �aTc ! =ITEM #— MEMORANDUM January 17, 1995 To: City Council Via: John Dunn, CAO From: Ken Hampian, Assistant CAO pet Deb-Hossli, Assistant to the CAO Subject: PUBLIC HEARING #2: SONIC CABLE RATES Attached is a correspondence from Mr. Thomas Green, an attorney representing Sonic Cable Television, objecting to Council consideration of public hearing report #2 on the January 17, 1995 Council meeting agenda. Mr. Thomas indicates that Sonic was given "only one and one half business days to review the contents of the report..." and implies that the company wants more review time prior to Council taking up this matter ". While staff does not object to a one -week continuance to the meeting of January 24th, a couple of added points are in order: (1) While Sonic did not receive a copy of the agenda report until it was distributed to the City Council last week (consistent with existing policy), in November they were provided with the TMC report evaluating their proposed rates. The agenda report primarily summarizes the key findings of the TMC report (including the recommended refund process), and organizes the information into our agenda report format. (2) The City's evaluation is based entirely on the rates (past, present and future) that Sonic itself set forth in its submission of the required FCC forms. The refund process recommended in the staff report is based on the information provided on these forms, and begins by giving Sonic 60 days to evaluate and establish an approach to the refund. These issues can be further discussed during the public hearing. And, again, staff has no objection to continuing this hearing to January 24, 1995 in order to provide Sonic with an addition week of review time. However, the Council must hold the hearing and act on the resolution during the month of January in order to meet FCC deadlines. RECEIVED JAN 17 1995 CITY COUNCIL C4N 1_I11� OBISPO. CA ❑ C D1R IF�CIL DIR A01�0 ❑ FIRE CHIEF EY ❑ PIN Dik CYCLUKKNO ❑ POLICE;DHF ❑ MGW ❑ REC DIR ❑ C ILE ❑ UTIL DIR ❑ PERS DIR RECEIVED JAN 17 1995 CITY COUNCIL C4N 1_I11� OBISPO. CA