Loading...
The URL can be used to link to this page
Your browser does not support the video tag.
Home
My WebLink
About
07-13-16 PC Agenda Packet
City of San Luis Obispo, Council Agenda, City Hall, 990 Palm Street, San Luis Obispo Agenda Planning Commission Wednesday, July 13, 2016 6:00 p.m. REGULAR MEETING Council Chamber 990 Palm Street San Luis Obispo CALL TO ORDER: Chair Stevenson ROLL CALL: Commissioners Hemalata Dandekar, John Larson, Ronald Malak, William Riggs, Vice-Chairperson John Fowler, and Chairperson Charles Stevenson PLEDGE OF ALLEGIANCE: Chair Stevenson ACCEPTANCE OF AGENDA: Commissioners or staff may modify the order of items. CONSIDERATION OF MINUTES Minutes of the Planning Commission meetings of April 27, 2016, May 11, 2016, and May 25, 2016 PUBLIC COMMENT: At this time, people may address the Commission about items not on the agenda. Persons wishing to speak should come forward and state their name and address. Comments are limited to three minutes per person. Items raised at this time are generally referred to staff and, if action by the Commission is necessary, may be scheduled for a future meeting. NOTE: Any court challenge to the action taken on public hearing items on this agenda may be limited to considering only those issues raised at the public hearing or in written correspondence delivered to the City of San Luis Obispo at, or prior to, the public hearing. If you wish to speak, please give your name and address for the record. Please limit your comments to three minutes; consultant and project presentations limited to six minutes. Any writings or documents provided to a majority of the Planning Commission regarding any item on this agenda will be made available for public inspection in the Community Development, 919 Palm Street, during normal business hours. San Luis Obispo – Planning Commission Agenda Page 2 The City of San Luis Obispo is committed to include the disabled in all of its services, programs, and activities. Please contact the City Clerk or staff liaison prior to the meeting if you require assistance. PRESENTATIONS 1. CITYWIDE. OTHER-3400-2016: PRESENTATION BY TRANSIT MANAGER ANGUIANO, PRESENTING A REVIEW OF THE DRAFT SHORT RANGE TRANSIT PLAN, FY 2017 – 2021; CITY OF SAN LUIS OBISPO PUBLIC WORKS DEPARTMENT, APPLICANT. (GAMALIEL ANGUIANO) COMMENT AND DISCUSSION 2. STAFF a. Agenda Forecast ADJOURNMENT APPEALS: Any decision of the Planning Commission is final unless appealed to the City Council within 10 days of the action (Recommendations to the City Council cannot be appealed since they are not a final action.). Any person aggrieved by a decision of the Commission may file an appeal with the City Clerk. Appeal forms are available in the Community Development Department, City Clerk’s office, or on the City’s website (www.slocity.org). The fee for filing an appeal is $281 and must accompany the appeal documentation. Meeting Date: July 13, 2016 Item Number: #1 2 PLANNING COMMISSION AGENDA REPORT SUBJECT: Receive Presentation on Draft 2016-21 Short Range Transit Plan (SRTP) PROJECT ADDRESS: Citywide BY: Gamaliel Anguiano, Transit Manager Gordon Shaw, CEO of LSC Inc. Phone Number: 781-7121 e-mail: ganguiano@slocity.org VIA: Tim Bochum, Deputy Director FILE NUMBER: OTHR-3400-2016 FROM: Doug Davidson, Deputy Director RECOMMENDATION: Receive presentation and solicit public comment on Draft SRTP. Provide Planning Commission comments, if any, for consideration in final SRTP preparation. SUMMARY The Short Range Transit Plan (SRTP) is a five-year planning document that transit operators prepare to analyze current service levels and funding, and provide recommendations for improvement to overall service, stability and growth. This planning and operational document is used as the foundation for seeking community input, establishing priorities and funding programs to allow the City to apply for local, state, and federal grants. It is also a requirement to be eligible for certain funding sources. Finally, the City’s Circulation Element requires that the City adopt a SRTP every five years. The current SRTP was adopted in 2009 and is now beyond its five year planning horizon. Few, if any, of the recommended changes from the last plan were implemented largely as a result of the financial recession that ensued and slow down of the development activity in the southern part of the City. In spite of this, the SLO Transit system continues to see ridership gains and as a result; new operational challenges. The 2016-21 SRTP is aimed at addressing these challenges and to help ensure that local public transit remains relevant to the community’s development and social service needs. Furthermore, this SRTP plan has been prepared jointly and in parallel with the SRTP for the San Luis Obispo Regional Transit Authority (RTA) program, in order to identify means to best coordinate the two services and meet the objectives of the two systems as they service the City of San Luis Obispo and the greater area of San Luis Obispo county. The following key issues have been analyzed as part of the SRTP update: 1. Update of existing operational data 2. New Origin and Destination Survey 3. Five Year Financial and Capital Plan 4. Existing Service Level analysis and critique 5. Five Year Service Level recommendations 6. Update of SLO Transit Goals and Objectives OTHR-3400-2016 Citywide Page 2 *Route number are as used today. SRTP recommends that new route numbers are created to pair directional couplets 7. Integration of services with regional and other operators 2.0 PROJECT INFORMATION Background Under a joint RFP process, LSC Transportation Consultants Inc. was awarded the contract to conduct the independent third-party analysis for the development of the SRTP. Commencing in February of 2015, staff along with RTA has worked with LSC to provide institutional data and background information (e.g. current routes/schedules, ridership, financials, etc.) for the initiation of the development of the draft SRTP. A total of eight Working Papers, specific to different parts of the analysis (e.g. operational, capital, financial, peer, etc.) were created and made available for public review throughout the entire process. The compilation of these Working Papers make up the draft of the SRTP, available for public review. Throughout the process a number of remote and in-person stake-holder interviews, public perception and comment periods/opportunities have been afforded and are summarized below: Feb 27, 2015 – SRTP Kick-of Meeting with Transit Providers (SLO Transit & RTA) Mar, 2015 – Online Rider Surveys (30-days) Mar, 2015 – Driver/Contractor Interviews Mar 3-5, 2015 – Onboard Rider Surveys July 14, 2015 – Stake-Holder Interviews (elected officials, advisory body, etc.) July 15, 2015 – Joint MTC/RTAC Meeting Dec 4, 2015 – MTC Special Meeting Jan 13, 2016 – Joint MTC/RTAC Meeting Apr 5, 2016 –Public Meeting, Recommended Changes Apr thru May 2016 – 30 Day Public Comment Period May 11, 2016 – MTC Review of Public Comment June 15, 2016 – MTC Special Meeting July 13, 2016 – MTC Meeting (issues to be forwarded to PC that evening) July 13, 2016 – Planning Commission Followed by: Aug 24, 2016 - Planning Commission, Final Action Sept 20, 2016 – City Council, Adoption 3.0 SHORT RANGE TRANSIT PLAN RECOMMENDATIONS Service Plan A primary goal of the SRTP is to make focused recommendations for service changes to meet perceived needs of the community, improve productivity of operations and transit routes and set the stage for the next five years of potential service changes. Service changes and refinements made by the consultant reflect their best efforts in compiling the various service requests by the public and at the same time framing them within the program objectives of the transit system. Areas that the consultant OTHR-3400-2016 Citywide Page 3 *Route number are as used today. SRTP recommends that new route numbers are created to pair directional couplets focused on include: Short-term (1-2 year) and mid-term (3-5 year) service changes; options of how to best serve the growth areas of the City; redistributing current resources to serve higher potential ridership areas, better coordination with RTA for intercity and ADA paratransit; and identifying route modifications that will allow for later evening, summer and weekend services. Overall, SLO Transit received very high marks in onboard surveys conducted by the consultant. Ninety four percent (94%) of respondents rated SLO Transit overall experience as Good or Excellent – a very high mark for public transit services. Figure 1 – SRTP Rider Opinion of SLO Transit Services On time performance was the primary area of concern expressed by the public (33% fair to very poor). This issue was one of the primary factors considered by the consultant is making recommendations for change. Significant route changes are being recommended for most of the SLO Transit routes in an attempt to better meet public demand for transit service. Various route modifications have also been recommended to streamline route overlap and enhance on-time performance. When reviewing the proposals, staff recommends that Commissioners consider the following questions; Are there any fatal flaws in the changes being recommended? Does the Draft SRTP adequately address the issues needing consideration in the next five year period OTHR-3400-2016 Citywide Page 4 *Route number are as used today. SRTP recommends that new route numbers are created to pair directional couplets Does the proposed route service changes include appropriate level of coverage in all City areas Does the Draft SRTP adequately balance demand requests against limited funding levels? Are there gaps in transfer opportunities within the proposed route changes Are the recommended policy and system standards adequate for benchmarking the system to make suggested changes and, if necessary, choices between competing service changes? Most recommended changes are fairly straight forward and have consensus as they merely represent a reassignment of service from one route to another to achieve better operational efficiency. By doing this, the efficiencies allow for resource to be used on other areas of the SLO Transit system to address issues such as: better bi-directional service, increased service levels along more productive segments, later evening service, greater headways on higher used routes and better integration into (or out of) neighborhoods. Some recommendations have received public response regarding possible impacts to existing service areas or users. The following are highlighted for Commissioner consideration during the presentation and public comment: Route 1* – Relocation of transit service from August St. to Johnson St and Laurel Street. Current transit service has a 30 ft. vehicle turning left from Laurel Lane onto August St., traveling up to Bishop St. before heading northbound and rejoining the Route 3 along Johnson Ave. As a result of the analysis of this route, consolidation onto Johnson Ave is being recommended for the following reasons: The narrowness of Augusta St. creates operational challenges (routes getting behind schedule) and vehicle safety concerns (potential sideswipes and centerline conflicts), as noted by the Contractor Johnson Ave provides a more suited transit vehicle operating environment (more direct) that allows for superior bi-directional service for passengers as well as improved on-time performance. Transit stops can be accommodated along Laurel Lane to provide access in the neighborhood. Operating on Johnson Ave could relieve the Transit system of having to replace two 30 foot vehicles (which will result in the savings of close to $1 million dollars in capital needs in 2020- 21). The negative to this recommended change is the loss of direct bus service to the Judson Terrace Senior Living Homes which has a bus stop directly in front of the complex. The Judson Terrace residents have expressed concern for the loss of this immediately accessible bus stop (see correspondence). Staff has given consideration of the limited mobility of some of the Judson Terrace residents, pointing out that the change is contingent of the transit system’s ability to relocate a bus stop within 250 feet (along Laurel Lane) of the current stop’s location and with only nominal slope and grade change. Route 3* – Loss of Service to Orcutt Road & Part of Tank Farm Current transit service has Route 3 vehicles south bound on Laurel Lane, then left onto Orcutt (city portion), followed by a right turn to continue on Orcutt (rural portion) and a right onto Tank Farm Road. This is a long section of travel with little ridership and by the time density is encountered (near TFR and Orcutt) the bus travels in a clockwise fashion with stops on the north side of TFR. This route OTHR-3400-2016 Citywide Page 5 *Route number are as used today. SRTP recommends that new route numbers are created to pair directional couplets was established many years ago and allowed residents of the Johnson Avenue neighborhoods as well as Edna Islay connect to Broad Street shopping (primarily at the Marigold Center) without having to cross Broad Street. Now that development has occurred along the west side of Broad Street, the consultant reviewed issues of service in the areas and recommends changes. This is primarily establishing bi-directional flow on Broad Street for the following reasons: The rural part of Orcutt Rd. (Johnson to TFR) is difficult to serve by transit due to the lack of development in housing and other trip generators. Even with current subdivisions being processed, additional transit demand is likely 2-4 years away along this section of roadway. The two stops along Tank Farm (located near Wavertree St. and Brookpine St.) have also produced minimal ridership. Broad St. continues to see demand (SESLOC, Mind Body, Damon-Garcia) The negative of this change is the loss of bus service to the two bus stops near the Islay Park area neighborhood which will reduce transit service below the ¼ mile objectives of the SRTP. While there has been a public comment regarding the desire for continual transit service to this neighborhood, this has not manifested in the form of ridership numbers sufficient to substantiate the perceived demand, while Broad St. continues to increases in ridership numbers. However, the SRTP has considered that the eventual development of the Righetti Ranch that could introduce an increased demand for public transit to the southeast area of the City. It is anticipated that both Route 3 and 1 will eventually provide bi-directional service through this new neighborhood, while preserving the bi-direction needs of Broad St., and resulting in bringing transit services closer to the Islay Park neighborhood. Routes 4, 5 & 6* – Reduction of Service to Mill, Johnson, Phillips and Pepper St. Current transit services have Routes 4, 5 and 6 each providing bi-direction service along Mill, Johnson, Phillips and Pepper St. resulting in heavy transit service. As a result of the public comment and route analysis, it is being recommended that transit service intensity be reduced for the following reasons: While ridership demands for this area remain high, staff believes a refined bi-directional Route 6 would provide adequate coverage and frequency while cutting back on the excess. The change to Route 5 onto Monterey St. will capture some of the demand while creating additional service area. This recommended change comes directly as a result of public comment and is largely supported. Time was afforded during the 30-day public comment period to see if anyone would oppose this recommended change. No public comment opposing this change was brought forward to staff. Fiscal Analysis This plan will increase annual operating costs by 6.8 percent. Service improvements are planned to be funded through a combination of existing funding sources, including fare revenues, Federal Transit Administration funds, Transportation Development Act funds, other state sources, and CalPoly contributions. There also is a potential for new revenues from a potential new countywide ½-cent sales tax (though these revenues are not included in this plan). If passed, this new revenue would be focused OTHR-3400-2016 Citywide Page 6 *Route number are as used today. SRTP recommends that new route numbers are created to pair directional couplets on expanding evening service. Capital costs over the plan period exceed the current forecasted 5307 funds by $5.6 Million, which will require new funding. General Plan The City’s General Plan was considered as part of the development of the SRTP. There are no known conflicts between the final draft of the SRTP and the City’s General Plan. Chapter 4 of the SRTP discussed issues of the General Plan and other guiding documents for SRTP considerations. Environmental Review A SRTP environmental assessment will be conducted once final comments are received from MTC and Planning Commission. It is anticipated a negative declaration will be appropriate based upon initial screening by staff. The initial study and final environmental determination will return for final consideration as part of the August PC review. OTHER DEPARTMENT COMMENTS The SRTP report will be reviewed by the MTC at its July 13th, Meeting. An update to their recommendations will be given to the Planning Commission at its meeting. RECOMMENDATION Provide comments, if any, on the draft SRTP. 5.0 ATTACHMENTS 1. SLO Transit SRTP Executive Summary 2. Draft 2016-2021 SLO Transit Short Range Transit Plan SLO Transit Short Range Transit Plan – Executive Summary LSC Transportation Consultants, Inc. / AECOM, Inc. Page 1 Executive Summary 2016 SLO Transit Short Range Transit Plan Prepared by LSC Transportation Consultants, Inc. and AECOM, Inc. This document presents a five-year Short-Range Transit Plan (SRTP) developed for SLO Transit -- the City of San Luis Obispo’s public transit program. An SRTP is intended to provide a detailed business plan to guide the transit organization over the coming five years. It includes a review of demographics and its transit needs, a series of surveys and riders hip counts conducted for all SLO Transit services, a review of the effectiveness and efficiency of existing services, a review of similar systems, analysis of a wide range of options, and the results of public input processes. The resulting SRTP provides operational, capital and institutional plans, including an implementation plan. This SRTP plan has been prepared jointly with the development of a parallel SRTP for the San Luis Obispo Regional Transit Authority (RTA) program, in order to identify means to best coordinate the two services. EXISTING DEMOGRAPHICS The population of the San Luis Obispo area (including portions of census tracts extending beyond City boundaries), per the 2009-2013 US Census estimates is 58,684. Persons living in households without vehicles total 231, or 1.3 percent of the total countywide population. Youth (persons under 18 years of age) total 2,838, or 5 percent of total population. Elderly persons age over 60 total 3,068 (15 percent). There are a total of 14,579 persons living in households below the federal poverty level (24.8 percent of total population). Persons who indicate they have a mobility disability total 2,259, or 4 percent of total population. Of all population, 99 percent live within 1/4 mile of a public transit route, reflecting very good overall coverage by the SLO Transit program. Population is forecast to increase by 2.3 percent by 2021. OVERVIEW OF SLO TRANSIT SLO Transit is a service provided through the City of San Luis Obispo’s Department of Public Works, providing fixed route services throughout the city as well as the adjacent Cal Poly campus1. Management, marketing and planning are provided by a small three-person staff of City employees, while service operations and vehicle maintenance is provided by a private contractor (First Transit). The City Council is the decision making body, with input from the Mass Transportation Committee. SLO Transit operates a total of seven bus routes on weekdays, six routes on Saturdays, and four routes on Sundays. Routes 1 and 3 are one-directional loops connecting Cal Poly and downtown with the southeast portion of the city. Route 2 connects downtown with the southern portion of the city. Routes 4 and 5 comprise a large bi-directional loop connecting Cal Poly and downtown with the western and southwestern portions of the city. Routes 6A and 6B connect the Cal Poly with the neighborhoods immediately adjacent to the campus, including 1 Complementary paratransit services requires by the Americans with Disabilities Act are provided by the RTA Runabout program. SLO Transit Short Range Transit Plan – Executive Summary Page 2 LSC Transportation Consultants, Inc. / AECOM, Inc. downtown. Service is generally provided from 6:00 AM to as late as 11:00 PM on weekdays and 8:00 AM to 6:00 PM on weekends. Lower service levels are operated during the summer. In addition, the Old SLO Trolley service is operated from 5:00 PM to 9:00 PM on a route within downtown on Thursdays (year-round) on Fridays in the summer, and on Saturdays from April to October. Limited “tripper” services are also operated to serve San Luis Obispo High School as well as to provide necessary capacity to the Cal Poly campus. The service requires 10 vehicles in operation at peak times (excluding tripper buses). It operates 362,000 vehicle-miles per year over 29,700 vehicle-hours of service. Financials The SLO Transit program has an annual operating cost of approximately $3,500,000 per year. The base cash fare is $1.25, or $0.60 for senior citizens age 65 -79, passengers with disabilities, and Medicare card holders. Free boarding is provided for Cal Poly students, faculty and staff (through an agreement with Cal Poly), seniors age 80 and above, and children age 4 or below. Passes are available at discounted rates. Operating revenues consist of Federal sources (particularly the Federal Transit Administrations 5307 program), state/regional sourc es (particularly Local Transportation Funds), and local fares and revenues. Ridership In total, approximately 1,029,000 passenger-trips are served annually. Of these, 58 percent are Cal Poly students, staff or faculty. Overall, 35 passengers board per vehicle-hour of service, or 2.8 per vehicle-mile of service. Since 2003, ridership has grown by 64 percent. Fleet The SLO Transit fleet consists of a total of 17 revenue vehicles, including 14 standard buses, one double decker bus, one cutaway vehicle and a trolley replica vehicle. Vehicles use clean diesel technology, except the cutaway and trolley vehicles that are gasoline powered. Facilities The SLO Transit operations and maintenance facility is located at 29 Prado Road. The primary passenger facility is the Downtown Transit Center adjacent to City Hall. SLO Transit serves over 170 bus stops, of which 46 have shelters/benches and an additional 66 have benches. Onboard Surveys Fixed Route Onboard Survey An onboard passenger survey indicated that respondents were primarily coming and going for the purpose of either school (64 percent) or work (15 percent). 81 percent of the riders were Cal Poly students, staff or faculty, while 4 percent were associated with Cuesta College. SLO Transit Short Range Transit Plan – Executive Summary LSC Transportation Consultants, Inc. / AECOM, Inc. Page 3 Passengers were asked to rank transit service characteristics of SLO Transit on a scale of “Very Poor” to “Excellent.” Overall, 94 percent indicated “Good” or “Excellent.” “Safety”, “Driver Courtesy” and “Value for Fares” also received high scores. The lowest scoring category was “On-Time Performance”, which was ranked as “Good” or “Excellent” by 68 percent. The most common request for service improvements were for expanded hours or days of service. Online Survey In addition to the onboard surveys, an online survey was conducted. Asked to rate the service, the lowest rated service among SLO Transit riders was “Hours of Service” followed by “Service Frequency”. The highest rated services were “Value Received for Fare” and “Safety Performance.” The most popular way to improve SLO Transit was to extend service later on weekdays, followed by later weekend service. Peer Comparison Comparing SLO Transit with eight peer systems, SLO Transit was found to have the highest productivity, as measured in passenger-trips per vehicle-hour or passenger-trips per vehicle- mile. SLO Transit also had a per capita trip rate more than twice the peer average. Operating cost per vehicle revenue hour was relatively high but the cost per passenger -trip is substantially lower than the peer average (the third lowest of the peer group). The SLO Transit fares are slightly lower than the peer average. SHORT RANGE TRANSIT PLAN ELEMENTS Service Plan The existing route structure will be realigned to enhance service quality in key corridors, provide meaningful new connections, and improve service efficiency. Overall, the route network will be reconfigured into a series of four bi-directional routes. In addition, it is recommended that the routes be renumbered, and A/B designations be used to differentiate the direction of travel. The “A” routes will operate largely clockwise and the “B” routes largely counterclockwise: Routes 1 and 3 will be revised to create new Route 1A and Route 1B. Route 1A will be served by one route in a clockwise direction, operated every 45 minutes using a single bus. It will generally follow the existing Route 3, will extend service south of Tank Farm Road, and can be modified over time to serve new development. Route 1B will serve a counterclockwise loop generally along Broad Street, Orcutt Road and Johnson Avenue, similar to the southern portion of existing Route 1. One bus will provide service every half-hour. Route 2 will be modified to add service to the Madonna Road and Los Osos Valley Road corridors. A second bus will augment the one bus currently providing service every 40 minutes on Route 2 to provide hourly service in both directions along this SLO Transit Short Range Transit Plan – Executive Summary Page 4 LSC Transportation Consultants, Inc. / AECOM, Inc. larger route. Both buses will serve the South Street/Santa Barbara Avenue/Santa Rosa Street corridor, providing service every 30 minutes on this busy corridor. Route 2A will operate the loop clockwise, and Route 2B counterclockwise. Routes 4 and 5 will be revised to provide hourly service, realigned, and renumbered Route 3A (clockwise) and 3B (counterclockwise). Service between downtown and Cal Poly will be shifted from Grand Avenue to California Boulevard (replaced with 4A/4B enhancements) and service on Los Osos Valley Road east of Madonna Road will be eliminated (replaced with 2A/2B). Overall, this will reduce service frequency in the low- ridership areas on the western side of the system, free up two buses for use in higher ridership areas, and improve on-time performance. Routes 6A and 6B will be configured into a bi-directional loop serving Cal Poly and downtown, and renumbered 4A (clockwise) and 4B (counterclockwise). During peak daytime periods in the school year, two buses will be operated in each direction over the 40-minute loop, providing service every 20 minutes in each direction. In evenings, one bus will operate Route 4A service every 30 minutes. This strategy will improve connections between the Foothill/Highland corridor and downtown (and connecting bus services). It will also result in a simpler route structure that is easier for passengers to understand. This route plan (absent the expansion of hours of service, as discussed below) will increase the annual number of runs by 6 percent of the existing total, increase the vehicle -hours of service by 9 percent, but only increases vehicle-miles of service by 0.5 percent. One additional bus will be operated at peak. The plan focuses transit resources on areas with the greatest ridership potential, provides new cross-town travel options between the Madonna Road corridor and the South Higuera corridor, improves on-time performance by building more layover time into the routes, increases service frequency in the key neighborhoods near the Cal Poly campus and to/from downtown, provides service to new neighborhoods and employment opportunities, and provides flexibility to expand services in the future to serve new developments, such as Righetti Ranch and the Margarita Area Specific Plan. Hours of service will be expanded during the school year , as follows: Route 1B (existing Route 1) – Extend service until 8:09 PM, and operate one earlier run at 6:15 AM. Route 2A/2B (existing Route 2) – Extend daytime service level until approximately 8:00 PM Operate both Routes 3A and 3B in the evenings, and operate one additional 3A (existing Route 4) run at 6:10 AM. SLO Transit Short Range Transit Plan – Executive Summary LSC Transportation Consultants, Inc. / AECOM, Inc. Page 5 Route 4A/4B (existing Route 6A/6B) – 20 minute frequency until 9:00 PM, and 40 minute frequency until approximately 11:30 PM New weekday evening service will be operated during the summer , as follows: Route 1A (revised existing Route 3) until approximately 9:45 PM Route 2A (revised existing Route 2) until approximately 9:45 PM Route 3A (revised existing Routes 4) until approximately 10:00 PM Route 4B (revised existing Routes 6A and 6B) until 10:30 PM, at 30 minute frequency Finally, SLO Transit will investigate serving bell times at the Laguna Middle School by operating specific runs off of Los Osos Valley Road. Capital Plan The City will purchase 9 fixed route buses plus a trolley over the coming six years. It is recommended that two of the additional buses be double deck, to expand capacity in a cost-efficient manner. The City will also consider 100% electric buses, as technological improvements increase the operational and financial feasibility. New bus stops will be constructed at a total of ten locations to implement the route modifications. Bus stop improvements to be pursued include 15 additional shelters, 11 additional benches, 14 additional trash cans, 10 additional bike racks and new electr onic transit information signs at five locations. Painting or repainting red curbs is also needed at approximately 75 stops. The City will continue to work with the SLOCOG and RTA to develop a new downtown transit center. As this project will require several years to implement, in the meantime the City should enhance lighting at the existing Government Center site. Improvements to the Transit Operations and Maintenance Facility will include reconfiguring existing space to create a training room, adding up to two additional maintenance bays, and expanding bus and staff parking. Management Plan Service standards will be revised to better match current conditions and goals. Coordination of SLO Transit with RTA will be enhanced by (1) working towards a single regional bus tracker website, (2) developing a single ID card for persons with disabilities, (3) defining a consistent policy on passenger baggage, (4) coordinating routes and schedules SLO Transit Short Range Transit Plan – Executive Summary Page 6 LSC Transportation Consultants, Inc. / AECOM, Inc. where beneficial, (5) increasing joint driver training, and (6) working towards a common bus replacement policy. Financial Plan SLO Transit will implement the following fare policy changes: Offer a discount Regional Day Pass to enhance mobility throughout the region by persons with disabilities. Eliminate the current 7-Day Pass and 5-Day Pass, which get very little use. Consider a stored value card fare option are a replacement to the punch pass. SLO Transit will also monitor financial conditions to assess future need for fare modifications. No changes in base fares are included in this plan. This plan will increase annual operating costs by 6.8 percent. Services improvements are planned to be funded through a combination of existing funding sources, including fare revenues, Federal Transit Administration funds, Transportation Development Act funds, other state sources, and Cuesta College contributions. There also is a potential for new revenues from a potential new countywide ½-cent sales tax (though these revenues are not included in this plan). If passed, this new revenue would be focused on expanding evening se rvice. Capital costs over the plan period exceed the current forecasted 5307 funds by $5.6 Million, which will require new funding. LSCTransportationConsultants,Inc./AECOM,Inc. Page140SLOTransitShortRangeTransitPlan Cal Cal PolyPoly W e e e e San LuisSan Luis ObispoObispo 1 B r o a d S t Prado R d Hi g ue r a S t T o r o S t Ma r sh S t S a n t a R o s a S t Elk s Ln Foo t h i l l R d Foothill Blvd C al i f o r n i a B l v d Mon t e r e y St O r c u tt R d C h o rr o S t J o h n s o n A v e L o s O s o s V a l l e y R d South St Tank Farm Rd 101 E d n a R d Mado n n a R d £¤101 Service Layer Credits: Esri, HERE, DeLorme, MapmyIndia, © OpenStreetMap contributors, and the GIS user community 0120.5 Miles I Figure 36 SLO Transit Short Range Transit Plan Route 1A Route 1B Route 2A Route 2B Route 3A Route 3B Route 4A Route 4B LEGEND c c Route 3A Route 3B OTHER PLAN ELEMENTS - Extend Hours of Service During School Year - Provide Evening Service in Summer - Fleet Improvements - Bus Stop Improvements - Discounted Day Pass - Eliminate 5-Day and 7-Day Pass - Ongoing Coordination Route 4A Route 4Bc c Route 1A Route 1B Route 2A Route 2B Improve Transit Center Lighting Operations Facility Improvements c c cc c c c c c c Prepared for Prepared by SHORT RANGE TRANSIT PLAN SAN LUIS OBISPO TRANSIT SLO Transit Draft Plan DRAFT SLO Transit Short Range Transit Plan _________________________ Prepared for the City of San Luis Obispo 919 Palm Street San Luis Obispo, CA 93401 805‐781‐7121 Prepared by LSC Transportation Consultants, Inc. 2690 Lake Forest Road, Suite C P. O. Box 5875 Tahoe City, California 96145 530 • 583‐4053 and by AECOM, Inc. March 15, 2016 LSC #157040 LSC Transportation Consultants / AECOM, Inc. SLO Transit Short Range Transit Plan Page i TABLE OF CONTENTS Chapter Page 1 Introduction ....................................................................................................................... 1 2 Study Setting ....................................................................................................................... 3 Existing Demographics .................................................................................................. 3 Population Forecast .................................................................................................... 12 3 Existing Transit Services .................................................................................................... 13 SLO Transit .................................................................................................................. 13 Service Standards Evaluation ...................................................................................... 38 Other Transportation Programs Serving San Luis Obispo .......................................... 53 4 Goals and Objectives ......................................................................................................... 61 Introduction ................................................................................................................ 61 Existing Policy Statements .......................................................................................... 61 San Luis Obispo Council of Governments (SLOCOG) .................................................. 66 5 Peer System Review .......................................................................................................... 71 Peer System Selection ................................................................................................. 71 Peer Analysis ............................................................................................................... 74 Peer Fare Review ........................................................................................................ 79 6 Service Alternatives .......................................................................................................... 81 Routes Alternatives ..................................................................................................... 81 Routes 1 and 3 ...................................................................................................... 81 Route 2 .................................................................................................................. 93 Routes 2 and 4 ...................................................................................................... 97 Routes 4 and 5 ...................................................................................................... 99 Routes 6A/B ........................................................................................................ 104 Other Alternatives ..................................................................................................... 113 Comparison of Alternatives and Performance Analysis ........................................... 116 ADA Impacts .............................................................................................................. 123 7 Management and Financial Alternatives ........................................................................ 125 Management Alternatives ........................................................................................ 125 Financial Alternatives ................................................................................................ 135 8 RTA Short Range Transit Plan ......................................................................................... 139 Service Plan ............................................................................................................... 139 Capital Plan ............................................................................................................... 145 LSC Transportation Consultants / AECOM, Inc. Page ii SLO Transit Short Range Transit Plan Management Plan ..................................................................................................... 152 Financial Plan ............................................................................................................ 154 Implementation Plan ................................................................................................ 160 Appendix A: SLO Transit Onboard Survey Appendix B: Transfer Activity TABLES Table Page 1 San Luis Obispo Demographic Data by Block Group .......................................................... 4 2 SLO Transit Service Span and Frequency .......................................................................... 14 3 SLO Transit Roundtrip Mileage, Cycle Time, and Average Speed ..................................... 15 4 SLO Transit Average Ridership by Route and Day ............................................................ 15 5 SLO Transit Annual Ridership, Revenue Miles, Revenue Hours, and Performance Measures ........................................................................................................................... 16 6 SLO Transit Vehicle Requirements .................................................................................... 16 7 SLO Transit Financial Indicators ........................................................................................ 17 8 SLO Transit Fare Structure ................................................................................................ 26 9 SLO Transit Annual Ridership by Pass Type ...................................................................... 27 10 SLO Transit Existing Bus Fleet ........................................................................................... 28 11 SLO Transit Bus Stop Inventory (3 pages) .................................................................... 30‐32 12 SLO Transit 10‐Year Trend in Services Levels, Ridership, Funding and Revenue Trends . 30 13 SLO Transit FY 2015‐16 Operating Expenditures and Cost Model ................................... 34 14 SLO Transit Base Case Operating Cost Forecasts .............................................................. 35 15 SLO Transit Revenues ........................................................................................................ 36 16 SLO Transit Revenue Forecasts (Existing Sources) ............................................................ 37 17 SLO Transit 10‐Year Service Levels, Ridership, Funding and Revenue ............................. 38 18 SLO Transit Service Coverage Indicators ........................................................................... 40 19 SLO Transit Patron Convenience Indicators ...................................................................... 41 20 Fiscal Condition Indicators ................................................................................................ 42 21 Passenger Comfort Indicators ........................................................................................... 43 22 Location Riders are coming from ...................................................................................... 48 23 RTA Service Span and Frequency ...................................................................................... 53 24 Ridership on RTA Routes Serving San Luis Obispo ........................................................... 55 25 SLO Transit Service Standards ........................................................................................... 64 26 SLO Transit Peer Group Data and Performance Indicators .............................................. 65 27 SLO Transit Peer Candidate Operating Data ..................................................................... 72 28 SLO Transit Initial Peer Candidate Performance Indicators and Evaluation .................... 73 29 SLO Transit Peer Performance Indicators ......................................................................... 75 30 SLO Transit Peer Group Statistics ..................................................................................... 76 LSC Transportation Consultants / AECOM, Inc. SLO Transit Short Range Transit Plan Page iii 31 SLO Transit Fare Structure Peer Analysis .......................................................................... 80 32 SLO Transit Service Alternative Summary ........................................................................ 86 33 SLO Transit Span of Service Alternatives ........................................................................ 111 34 SLO Transit Summer Evening Service Alternative ........................................................... 112 35 SLO Transit Service Alternatives Performance Analysis ................................................. 119 36 Comparison of RTA and SLO Transit Span of Service ...................................................... 128 37 Example of Existing Schedule Coordination at Government Center Transfer Station ... 129 38 Plan Service Quantities ................................................................................................... 144 39 SLO Transit Bus Replacement Schedule .......................................................................... 146 40 Recommended SLO Transit Bus Stop Improvements ..................................................... 149 41 SLO Transit Short Range Transit Plan Operating Costs ................................................... 156 42 SLO Transit Short Range Transit Improvements Ridership Fare Revenue ...................... 157 43 SLO Transit Short Range Transit Capital Plan ................................................................. 158 44 SLO Transit Short Range Financial Plan .......................................................................... 159 FIGURES Figure Page 1 Population Density .............................................................................................................. 5 2 Percentage of Zero‐Car Households ................................................................................... 6 3 Density of the Population Under the Age of 18 ................................................................. 7 4 Density of the Population Over 65 ..................................................................................... 8 5 Percentage of the Population Living Below the Poverty Level ........................................... 9 6 Median Household Income ............................................................................................... 10 7 Percentage of the Population with Disabilities ................................................................ 11 8 SLO Transit Organizational Chart ...................................................................................... 13 9 SLO Transit Route 1 ........................................................................................................... 19 10 SLO Transit Route 2 ........................................................................................................... 19 11 SLO Transit Route 3 ........................................................................................................... 20 12 SLO Transit Route 4 and 5 ................................................................................................. 21 13 SLO Transit Route 6A ........................................................................................................ 23 14 SLO Transit Route 6B ......................................................................................................... 24 15 Old SLO Trolley Map ......................................................................................................... 25 16 Rider Opinion of SLO Transit Service on a Scale from Very Poor to Excellent ................. 49 17 SLO Transit Peers — Passengers per Vehicle Service Hour .............................................. 76 18 SLO Transit Peers — Subsidy per Passenger Trip ............................................................. 78 19 Routes 1 and 3 Alternative 1 ............................................................................................ 84 20 Routes 1 and 3 Alternative 2 ............................................................................................ 88 21 Routes 1 and 3 Alternative 3 ............................................................................................ 90 22 Routes 1 and 3 Alternative 4 ............................................................................................ 92 23 Route 2 Alternative 1 ........................................................................................................ 94 LSC Transportation Consultants / AECOM, Inc. Page iv SLO Transit Short Range Transit Plan 24 Route 2 Alternative 2 ........................................................................................................ 96 25 Route 2 and 4 Alternative 1 ............................................................................................. 98 26 Routes 4 and 5 Option 1 ................................................................................................. 100 27 Routes 4 and 5 Alternative 2 .......................................................................................... 103 28 Route 6A/6B Alternative 1 .............................................................................................. 105 29 Route 6A/6B Alternative 2 .............................................................................................. 106 30 Route 6A/6B Alternative 4 .............................................................................................. 109 31 Crosstown Route Alternative .......................................................................................... 114 32 SLO Transit Alternatives Impact on Annual Ridership .................................................... 117 33 SLO Transit Alternatives Impact on Annual Operating Subsidy ...................................... 118 34 SLO Transit Alternative Marginal Passenger‐Trips per Vehicle‐Hour ............................. 120 35 SLO Transit Alternatives Marginal Operating Subsidy per Psger‐Trip ............................ 122 36 SLO Transit Short Range Transit Plan .............................................................................. 140 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 1 Chapter One Introduction This document presents a five‐year Short‐Range Transit Plan (SRTP) developed for the City of San Luis Obispo’s transit program – SLO Transit. A SRTP is intended to provide a detailed business plan to guide the transit organization over the coming five years. It has been developed through the following study elements: A review of the San Luis Obispo region, it is demographics, and its transit needs, as well as expected changes over the coming five years. A series of surveys and ridership counts conducted for SLO Transit services. A detailed review of the effectiveness and efficiency of existing services. A review of similar “peer” and their performance measures. Analysis of a wide range of service, capital, financial and institutional options. Consideration of public input generated through committee meetings, surveys, and review of other planning documents. Preparation of detailed operational, capital and institutional plans, including an implementation plan. This SRTP plan has been prepared as part of a joint planning process along with the development of a parallel SRTP for the San Luis Obispo Regional Transit Authority (RTA) program. This has provided an opportunity to focus on how these two major transit programs can best coordinate to maximum their effectiveness. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 2 SLO Transit Short Range Transit Plan This page left intentionally blank. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 3 Chapter Two Study Setting The study area consists of the City of San Luis Obispo. The City is the county seat of San Luis Obispo County, which is located on the Central Coast of California midway between San Francisco and Los Angeles. The City, served by both RTA and SLO Transit, has an estimated population of 46,377 (2013 US Census Bureau estimate). San Luis Obispo is home to the California Polytechnic State University (Cal Poly), a major source of trip generation, employment, and other overall economic activity. EXISTING DEMOGRAPHICS Table 1 and Figures 1 through 7 present key demographic data for the San Luis Obispo at the detailed block group level. Note that, as census block group boundaries do not coincide with city limits, these data do not specifically represent characteristics within the city only. A review of this data indicates the following: Total population of the area is 58,684, per the most recent Census data. Population density within the City, as shown in Figure 1, is greatest in the central area, around the Cal Poly campus, and in the southeast area between Broad Street and Johnson Avenue. The California Men’s Colony Prison, along State Route 1 outside the city limits, is another area of high population density. There are a total of 231 households without vehicles, or 1.3 percent of the total. The percentage of zero‐car households in each block group is shown in Figure 2. Areas with relatively high concentrations are found in the northwest part of the city (along Foothill Boulevard) as well as the southern part of the city. Youth (persons under 18 years of age) total 2,838, or 4.8 percent of total population. Areas with relatively high concentrations of youth include the southern portion of the city, along Foothill Boulevard, and along Los Osos Valley Road. Figure 3 presents the density of youth population. Elderly persons age over 64 total 3,068 (5.2 percent). While there are many areas with elderly population, particular concentrations are found near downtown, and south between Broad Street and the rail tracks. The density of elderly population is shown in Figure 4. There are a total of 14,579 persons living in households below the federal poverty level (24.8 percent of total population). Areas of concentrations of persons below poverty consist of the neighborhood northeast of downtown, and portions of northwest San Luis Obispo Persons who indicate they have a mobility disability total 2,259, excluding those at the Men’s Colony prison. This is equal to 4.2 percent of the population. The percentage of LSC Transportation Consultants, Inc. / AECOM, Inc. Page 4 SLO Transit Short Range Transit Plan TA B L E 1: Sa n Lu i s Ob i s p o De m o g r a p h i c Da t a by Bl o c k Gr o u p De s c r i p t i o n # % # % # % # % 10 9 . 0 1 1 3, 5 4 8 6 0 7 $ 6 ,19 0 0 3 4 1 . 0 % 0 0 . 0 % 6 1 9 1 7 . 4 % 59 1. 7 % Ye s 2 4, 8 4 3 3 2 3 $ 6 ,18 8 0 2 6 0 . 5 % 8 0 . 2 % 6 6 5 1 3 . 7 % 52 1. 1 % Ye s 10 9 . 0 2 1 1, 2 1 9 3 9 5 $ 32 ,77 4 4 0 0 . 0 % 5 1 4 . 2 % 8 0 6 6 6 . 1 % 23 1. 9 % Ye s 2 97 0 6 8 7 $ 9 ,65 1 7 1 6 1 . 6 % 2 7 2 . 8 % 5 9 5 6 1 . 3 % 53 5. 5 % Ye s 3 1, 7 8 0 7 6 1 $ 16 ,38 5 04 3 2 . 4 % 8 0 . 4 % 1 ,11 3 6 2 . 5 % 71 4. 0 % Ye s 11 0 . 0 1 1 2, 2 1 2 5 0 1 $ 67 ,71 1 13 2 1 4 9 . 7 % 1 9 9 9 . 0 % 3 4 3 1 5 . 5 % 60 2. 7 % Ye s 2 1, 4 0 1 7 8 8 $ 10 3 ,60 3 0 7 0 5 . 0 % 2 0 7 1 4 . 8 % 1 9 2 1 3 . 7 % 45 3. 2 % Ye s 3 1, 9 2 7 7 5 1 $ 41 ,36 4 0 1 5 4 8 . 0 % 3 1 2 1 6 . 2 % 2 8 3 1 4 . 7 % 33 1. 7 % Ye s 11 0 . 0 2 1 1, 9 7 1 4 4 1 $ 56 ,37 5 8 7 9 4 . 0 % 1 2 6 6 . 4 % 5 9 5 3 0 . 2 % 74 3. 8 % Ye s 2 1, 3 4 8 5 3 0 $ 12 ,08 3 0 5 5 4 . 1 % 0 0 . 0 % 8 5 4 6 3 . 4 % 16 1. 2 % Ye s 11 1 . 0 1 1 93 4 7 6 1 $ 40 ,60 0 0 2 5 2 . 7 % 3 4 3 . 6 % 2 4 6 2 6 . 3 % 60 6. 4 % Ye s 2 1, 3 8 7 4 9 2 $ 29 ,17 3 0 6 4 4 . 6 % 5 0 3 . 6 % 4 6 9 3 3 . 8 % 10 9 7. 9 % Ye s 3 1, 0 3 0 6 9 2 $ 46 ,40 4 22 2 7 2 . 6 % 4 9 4 . 8 % 3 3 3 3 2 . 3 % 16 1. 6 % Ye s 11 1 . 0 2 1 1, 5 9 0 4 8 8 $ 43 ,76 9 0 5 9 3 . 7 % 1 1 0 6 . 9 % 5 8 4 3 6 . 7 % 78 4. 9 % Ye s 2 1, 0 9 4 5 1 2 $ 48 ,94 7 12 7 2 6 . 6 % 2 2 2 . 0 % 3 3 0 3 0 . 2 % 70 6. 4 % Ye s 3 1, 0 3 6 7 1 3 $ 60 ,83 3 0 5 7 5 . 5 % 6 5 6 . 3 % 1 1 5 1 1 . 1 % 26 2. 5 % Ye s 4 1, 6 4 2 5 2 3 $ 50 ,78 7 0 4 5 2 . 7 % 1 9 1 . 2 % 4 8 3 2 9 . 4 % 44 2. 7 % Ye s 11 1 . 0 3 1 1, 3 9 8 6 1 0 $ 42 ,23 2 30 1 8 5 1 3 . 2 % 5 4 3 . 9 % 2 5 3 1 8 . 1 % 67 4. 8 % Ye s 2 1, 0 3 5 7 9 7 $ 40 ,79 5 21 2 8 2 . 7 % 1 9 8 1 9 . 1 % 1 7 6 1 7 . 0 % 63 6. 1 % Ye s 11 2 1 2, 0 9 6 3 9 5 $ 16 ,21 3 11 8 6 4 . 1 % 6 1 2 . 9 % 1 ,35 7 6 4 . 7 % 11 4 5. 4 % Ye s 2 1, 1 6 2 2 9 7 $ 99 ,45 8 17 1 4 2 1 2 . 2 % 1 3 0 1 1 . 2 % 1 6 6 1 4 . 3 % 0 0. 0 % Ye s 3 98 1 7 7 0 $ 62 ,34 4 4 5 6 5 . 7 % 4 4 4 . 5 % 2 5 1 2 5 . 6 % 19 1. 9 % Ye s 4 1, 6 3 5 3 3 6 $ 38 ,40 9 0 5 3 3 . 2 % 2 8 4 1 7 . 4 % 9 1 1 5 5 . 7 % 70 4. 3 % Ye s 5 76 1 1 2 5 9 $ 62 ,36 4 0 5 8 7 . 6 % 7 5 9 . 9 % 1 3 1 1 7 . 2 % 46 6. 0 % Ye s 11 3 1 3, 3 0 4 8 7 8 $ 54 ,83 5 16 2 1 9 6 . 6 % 2 4 4 7 . 4 % 6 7 2 2 0 . 3 % 19 5 5. 9 % Ye s 2 2, 5 3 5 4 4 7 $ 71 ,17 6 0 1 4 7 5 . 8 % 1 3 2 5 . 2 % 6 7 7 2 6 . 7 % 14 3 5. 6 % Ye s 3 1, 1 4 9 2 2 1 $ 78 ,19 4 0 1 4 8 1 2 . 9 % 1 1 8 1 0 . 3 % 7 8 6 . 8 % 54 4. 7 % Ye s 4 96 8 0 $ 59 ,29 7 0 6 6 6 . 8 % 4 0 4 . 1 % 3 9 6 4 0 . 9 % 87 9. 0 % Ye s 11 4 C A Me n ' s Co l o n y 1 4, 8 2 7 7 1 8 ‐ 0 0 0 . 0 % 0 0 . 0 % 0 0 . 0 % 15 1 5 31 . 4 % Ye s 11 5 . 0 1 S L O ‐ S. Hi g ue r a St . 1 1, 7 4 1 5 1 1 $ 46 ,40 6 14 1 2 8 7 . 4 % 1 3 3 7 . 6 % 2 7 7 1 5 . 9 % 19 7 11 . 3 % Ye s 11 5 . 0 3 1 1, 6 0 7 7 2 6 $ 10 7 ,03 1 11 2 1 6 1 3 . 4 % 8 2 5 . 1 % 2 5 0 1 5 . 6 % 24 1. 5 % Ye s 2 2, 0 1 2 2 6 0 $ 81 ,87 5 41 2 1 3 1 0 . 6 % 1 3 5 6 . 7 % 2 2 9 1 1 . 4 % 91 4. 5 % Ye s 11 5 . 0 4 1 58 8 2 7 $ 60 ,71 4 0 4 3 7 . 3 % 4 1 7 . 0 % 1 0 2 1 7 . 3 % 41 7. 0 % No 2 95 3 $ 76 ,87 5 0 1 0 1 . 0 % 1 0 1 . 0 % 2 8 2 . 9 % 15 9 16 . 7 % Ye s TO T A L : SL O Ar e a 58 , 6 8 4 1 8 2 1 7 2 3 1 2 , 8 3 8 4 . 8 % 3 , 0 6 8 5 . 2 % 1 4 , 5 7 9 2 4 . 8 % 3 , 7 7 4 6 . 4 % 58 0 9 6 2 3 1 2 7 9 5 3 0 2 7 1 4 4 7 7 3 7 3 3 99 % 1 0 0 % 9 8 % 9 9 % 9 9 % 9 9 % So u r c e : US Ce n s u s Am e r i c a n Co m m u n i t y Su r v e y 20 0 9 ‐ 20 1 3 Es t i m a t e s Ze r o Ve h i c l e Ho u s e h o l d s To t a l Po p u l a t i o n To t a l Ho u s e h o l d s Se r v e d by Tr a n s i t ? To t a l Se r v e d by Pu b l i c Tr a n s i t Yo u t h (U n d e r 18 ) El d e r l y (O v e r 64 ) Po v e r t y Po p u l a t i o n Di s a b l e d Po p u l a t i o n Me d i a n Ho u s e h o l d In c o m e SL O ‐ So u t h Ce n t r a l SL O ‐ Fo o t h i l l Bl v d SL O ‐ La g u n a La k e SL O ‐ So u t h Ce n s u s Tr a c t Cu e s t a / L o s Pa d r e s Na t. Fo r e s t Bl o c k Gr o u p SL O ‐ Ca l Po l y SL O ‐ Ce n t r a l SL O ‐ Jo h n s o n Av e . SL O ‐ Ea s t SL O ‐ Do w n t o w n SL O ‐ Ra i l r o a d Di s t r i c t LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 5 Cal PolyCal Poly CuestaCuesta College College 1 San LuisSan Luis ObispoObispo E d n a R d 1 B r o a d S t Hig u e r a St Marsh S t Elk s L n Foothill Blvd Mont e r e y S t B iddl e Ranc h Rd San L ui s Ba y Dr C h o r r o S t J o h n s o n A v e Los O s o s Valley Rd Orcut t R d P ric e C a n y on R d South St Tan k Farm Rd 1 0 1 M adon n a R d £¤101 Service Layer Credits: Persons Per Square Mile 218.9 - 1100 1101 - 2700 2701 - 4200 4201 - 7000 7001 - 12430 San Luis Obispo City Area 0241MilesI Figure Population Density- LSC Transportation Consultants, Inc. / AECOM, Inc. Page 6 SLO Transit Short Range Transit Plan Cal PolyCal Poly CuestaCuesta College College 1 San LuisSan Luis ObispoObispo E d n a R d 1 B r o a d S t Hig u e r a St Marsh S t Elk s L n Foothill Blvd Mont e r e y S t B iddl e Ranc h Rd San L ui s Ba y Dr C h o r r o S t J o h n s o n A v e Los O s o s Valley Rd Orcut t R d P ric e C a n y on R d South St Tan k Farm Rd 1 0 1 M adon n a R d £¤101 Service Layer Credits: Percent Zero-Car Households 0% - 1% 1%- 2% 2% - 3% 4% - 6% 7% - 16% San Luis Obispo City Area 0241MilesI Figure Percentage of Zero-Car Households- LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 7 C a l P o l yC a l P o l y C u e s t aC u e s t a C o l l e g e C o l l e g e 1 S a n L u i sS a n L u i sO b i s p oO b i s p o E d n a R d 1 Br o a d S t Higu e r a S t Marsh S t Elks L n Foothill Blvd Monter e y S t Biddle Ranc h R d San Luis Bay Dr C h o r r o S t Jo h n s o n A v e Los Os o s V a l l e y R d Orcut t R d Pric e C a n y o n R d South St Tank Farm Rd 10 1 Madon n a R d £¤101 Service Layer Credits: Youth Per Square Mile 0 - 55 56 - 200 201 - 340 341 - 550 551 - 1025 San Luis Obispo City Area 0 2 41 Miles I Figure Density of the Population Under the Age of 18- LSC Transportation Consultants, Inc. / AECOM, Inc. Page 8 SLO Transit Short Range Transit Plan Cal PolyCal Poly CuestaCuesta College College 1 San LuisSan Luis ObispoObispo E d n a R d 1 B r o a d S t Hig u e r a St Marsh S t Elk s L n Foothill Blvd Mont e r e y S t B iddl e Ranc h Rd San L ui s Ba y Dr C h o r r o S t J o h n s o n A v e Los O s o s Valley Rd Orcut t R d P ric e C a n y on R d South St Tan k Farm Rd 1 0 1 M adon n a R d £¤101 Service Layer Credits: Persons Over 65 Per Square Mile 0 - 15 16 - 115 116 - 300 301 - 410 411 - 953 San Luis Obispo City Area 0241MilesI Figure Density of the Population Over the Age of 65 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 9 Cal PolyCal Poly CuestaCuesta College College 1 San LuisSan Luis ObispoObispo E d n a R d 1 B r o a d S t Hig u e r a St Marsh S t Elk s L n Foothill Blvd Mont e r e y S t B iddl e Ranc h Rd San L ui s Ba y Dr C h o r r o S t J o h n s o n A v e Los O s o s Valley Rd Orcut t R d P ric e C a n y on R d South St Tan k Farm Rd 1 0 1 M adon n a R d £¤101 Service Layer Credits: Percent Living Below the Poverty Level 0% - 7% 7.1% - 21% 21.1% - 33% 33.1% - 44% 44.1% - 66.1% San Luis Obispo City Area 0241MilesI Figure Percentage of the Population Living Below the Poverty Level LSC Transportation Consultants, Inc. / AECOM, Inc. Page 10 SLO Transit Short Range Transit Plan Cal PolyCal Poly CuestaCuesta College College 1 San LuisSan Luis ObispoObispo E d n a R d 1 B r o a d S t Hi gue r a St Marsh S t Elk s L n Foothill Blvd Mo nt erey S t B iddle R anch Rd San Lu is Bay Dr C h o r r o S t J o h n s o n A v e Orcutt R d Los Os o s Val l ey Rd Pric e C any o n R d South St Tank Farm Rd 1 0 1 Mado n na R d £¤101 Service Layer Credits: Median Income $0.- $17,000 $17,000 - $49,000 $49,000- $63,000 $63,000 - $82,000 $82,000 - $107,031 San Luis Obispo City Area 0241MilesI Figure Median Household Income LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 11 C a l P o l yC a l P o l y C u e s t aC u e s t a C o l l e g e C o l l e g e 1 S a n L u i sS a n L u i sO b i s p oO b i s p o E d n a R d 1 Br o a d S t Higu e r a S t Marsh S t Elk s L n Foothill Blvd Monter e y S t Biddle Ranc h R d San Luis Bay Dr C h o r r o S t Jo h n s o n A v e Los Os o s V a l l e y R d Orcut t R d Pric e C a n y o n R d South St Tank Farm Rd 10 1 Madon n a R d £¤101 Service Layer Credits: Percent with Disabilities 0% - 2% 2.1% - 4.5% 4.6% - 6.5% 6.6% - 11.5% 11.6% - 31.4% 0 2 41 Miles I Figure Percentage of the Population with Disabilities LSC Transportation Consultants, Inc. / AECOM, Inc. Page 12 SLO Transit Short Range Transit Plan population with a mobility disability is shown in Figure 7. Areas of concentration include the southwest portions of the central core, as well as along Los Osos Valley Road. As also shown in Table 1, 99 percent of total population in the city area is currently served by public transit1. This indicates a high degree of coverage by the existing route system. POPULATION FORECAST Between 2015 and 2020, total population of San Luis Obispo is forecast to grow by 1,301 persons, as presented in the Final Report: San Luis Obispo County 2040 Population, Housing and Employment Forecast prepared for the San Luis Obispo Council of Governments in 2011. This corresponds to a modest 2.9 percent growth over the five‐year period, or 0.6 percent per year. While population forecasts by age are not available specifically for the City, the California Department of Finance’s Demographic Research Unit’s forecasts of countywide population changes indicates that the greatest growth across San Luis Obispo County is forecast to occur among residents age 65 to 79, which is expected to increase by 5 percent per year. 1 A quarter‐mile walk distance is used to define the service area. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 13 Chapter 3 Existing Transit Services San Luis Obispo is served by the two major SLO Transit and RTA systems, as well as intercity services, social service programs, taxi service and ridesharing services. SLO TRANSIT SLO Transit, a program operated out of the Department of Public Works, is the City of San Luis Obispo’s transit provider and operates local fixed route service throughout the City and the adjacent Cal Poly campus, as well as trolley service in the downtown area. Within the Public Works Department, SLO Transit staff consists of three employees: a Transit Manager who reports to the Public Works Deputy Director, a Transportation Assistant and a Transportation Programs Assistant (both report to the Transit Manager). Service operations and vehicle maintenance are contracted to First Transit. Figure 8 represents the organizational structure of SLO Transit. In addition, the Mass Transportation Committee (MTC) is an advisory group that provides transit related recommendations to the City Council. Transit Operations Contractor TRANSPORTATION AND DEVELOPMENT REVIEW PUBLIC WORKS DIRECTOR Director of Public Works 1.0 FTE TRANSIT SERVICES PW Deputy Director 1.0 FTE Transit Manager 1.0 FTE Transportation Assistant Transportation Programs Assistant 0.25 FTE 1.0 FTE Figure 8: SLO Transit Organizational Chart LSC Transportation Consultants, Inc. / AECOM, Inc. Page 14 SLO Transit Short Range Transit Plan Overall Service Description SLO Transit provides mobility throughout the City and on the Cal Poly campus with seven fixed bus routes on weekdays, six routes on Saturdays, and four routes on Sundays. Service levels are slightly reduced when Cal Poly classes are not in full session. In addition to these routes, SLO Transit also manages the Downtown Trolley, which runs from North Monterey St. to downtown SLO year‐round on Thursdays and on Fridays and Saturdays during the summer season. These routes provide service throughout the city and connect to the Cal Poly campus. Six of the seven fixed routes meet at the Transit Center at City Hall, where transfers are available (with a one‐block walk) to RTA Route 9, 10, 12, and 14 services. It should be noted that not all SLO Transit routes have timed‐transfers at the city’s transit center due to the varying route cycle lengths, and none of RTA’s routes are scheduled to meet SLO Transit’s buses (RTA’s buses are scheduled to arrive at 25 minutes after each hour and depart at 33 minutes past each hour). Table 2 presents the service span and frequency for SLO Transit routes. The mileage and operating speed of the SLO Transit routes are shown in Table 3. While routes operating in outlying areas (like Routes 4 and 5) have relatively high operating speeds, others (such as the Trolley) operate relatively slowly. As shown in Table 4, average daily ridership total 3,615 passenger boardings on weekdays, 1,197 on Saturdays and 982 on Sundays. Over the course of the year, ridership totals to approximately 1,029,000 passenger boardings. The busiest routes are Routes 4 and 5, which together serve almost half of the system‐wide passengers. TABLE 2: SLO Transit Service Span and Frequency Route Span Frequency (Minutes)Span Span Frequency (Minutes) Route 6A 7:16 AM – 10:29 PM 30 (60 evenings) 9:10 AM – 5:29 PM 9:10 AM – 5:29 PM 60 Old SLO Trolley 5 PM – 9 PM 20 5 PM – 9 PM 5 PM – 9 PM 20 Source: SLO Transit Timetables Note: Service for Route 2 ends at 5:00 pm on Sundays. Frequency (Minutes) Weekday Extended Weekday Labor Day – June 13 Weekends Route 16 0 N o Service No Service Route 24 0 6 : 5 0 PM – 9:18 PM 60 8:03 AM – 5:40 PM 40 Route 34 0 Route 43 0 6 : 1 8 PM – 9:45 PM 60 8:04 AM – 5:37 PM 40 Route 53 0 N o Service 8:20 AM – 6:17 PM 60 Weekday Labor Day – Mid‐June Saturdays Labor Day – Mid‐June Weekday Mid‐June – Labor Day Route 6B 30 (60 evenings) 8:45 AM – 5:56 PM 60 8:45 AM – 5:56 PM 60 7:15 AM – 6:09 PM 6:03 AM – 5:40 PM 6:04 AM – 6:17 PM 6:34 PM – 6:15 PM 6:20 AM – 7:21 PM 60 Thursdays (Year Round)Fridays June – Labor Day Saturdays April – October 20 7:02 AM – 10:56 PM LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 15 Annual service quantities (miles and hours of revenue service) are shown in Table 5. SLO Transit operates 361,761 vehicle‐miles over 29,731 vehicle‐hours over the course of the year. This table also presents the productivity of the routes, as measured in the passenger boardings per revenue hour and per revenue mile. As indicated, the SLO Transit program as a whole serves 34.59 passengers for every revenue‐hour of service, and 2.84 passengers per mile. The most productive individual route is Route 6A, which serves 59.33 passengers per revenue hour and 7.14 passengers per revenue mile. While Route 1 has the lowest productivity (19.94 passengers per revenue hour and 1.80 passengers per revenue mile), it should be noted that these figures are still quite strong for the size of the city and the size of the transit program. TABLE 3: SLO Transit Roundtrip Mileage, Cycle Time, and Average Speed Route 1 10.25 56 10.98 Route 2 7.14 35 12.24 35 12.24 35 12.24 Route 3 7.91 32 14.83 32 14.83 32 14.83 Route 4 13.7 55 14.95 55 14.95 55 14.95 Route 5 13.79 57 14.52 57 14.52 57 14.52 Route 6A 4.16 19 13.14 19 13.14 19 13.14 Route 6B 4.38 34 7.73 24 10.95 24 10.95 Old SLO Trolley 2.78 24 6.95 24 6.95 24 6.95 Source: SLO Transit timetables and TransitMix Pro Route Weekday Saturday Sunday Roundtrip Mileage Cycle Time Cycle Time Cycle Time No service No service Avg. Speed Avg. Speed Avg. Speed TABLE 4: SLO Transit Average Ridership by Route and Day Route Weekday Saturday Sunday Annual Route 1 213 0 0 54,832 Route 2 350 216 185 110,846 Route 3 436 293 247 140,408 Route 4 870 332 284 255,880 Route 5 809 317 266 238,476 Route 6A 482 0 0 123,757 Route 6B 360 7 0 92,783 Old SLO Trolley 95 32 0 11,556 TOTAL 3,615 1,197 982 1,028,538 Source: Ridership and hours reports FY2013/14 LSC Transportation Consultants, Inc. / AECOM, Inc. Page 16 SLO Transit Short Range Transit Plan Table 6 presents SLO Transit operating vehicle requirements. A maximum of 10 SLO Transit vehicles are on the roads at the peak time on weekdays, with 8 on Saturdays and 7 on Sundays. Key SLO Transit financial indicators are shown in Table 7. In FY 2013/14, the service incurred just under $3 Million in operating costs, of which $668,550 were covered by operating revenues. The overall cost per passenger was $2.75, while the farebox recovery ratio (proportion of operating costs covered by fare revenues) was 22.54 percent. Route 6A had the best financial efficiency, requiring only $1.44 of costs per passenger‐trip and covering almost 43 percent of costs through passenger revenues. Route Ridership Revenue Hours Revenue Miles Passenger per Revenue Hour Passenger per Revenue Mile Route 1 54,832 2,750 30,468 19.94 1.8 Route 2 110,846 3,966 43,750 27.95 2.53 Route 3 140,408 4,125 50,662 34.04 2.78 Route 4 255,880 6,767 92,787 37.81 2.76 Route 5 238,476 7,470 104,252 115.21 2.29 Route 6A 123,757 2,070 17,342 59.33 7.14 Route 6B 92,783 2,086 18,999 44.48 4.88 Old SLO Trolley 11,556 497 3,501 23.25 3.3 TOTAL 1,028,538 29,731 361.761 34.59 2.84 Source: Ridership and hours report FY 2013/14 TABLE 5: SLO Transit Annual Ridership, Revenue Miles, Revenue Hours, and Performance Measures TABLE 6: SLO Transit Vehicle Requirements Route Weekday Saturday Sunday Route 11 1 1 Route 21 1 1 Route 31 1 1 Route 42 1 1 Route 52 1 1 Route 6A 1 1 1 Route 6B 1 1 1 Old SLO Trolley 1 1 0 TOTAL 10 8 7 Source: Route and Schedule Stats report LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 17 Fixed Route Services Existing SLO Transit fixed routes are as follows: Route 1 ‐‐ As shown in Figure 9, Route 1 (Broad/Johnson/University Square) consists of a one‐way loop serving the southeastern section of San Luis Obispo, along with two‐way service ending in a small loop in the northwestern part of the city providing service to downtown. Route 2 ‐‐ Route 2 (South Higuera/Suburban) serves the area southwest of downtown San Luis Obispo with two‐way service ending in a small loop in the downtown area, as shown in Figure 10. Route 3 – Figure 11 shows that Route 3 (Johnson/Broad/Marigold) serves southeastern San Luis Obispo with a large one‐way loop through downtown. Route 4 ‐‐ Route 4 (Madonna/Laguna Lake/Cal Poly) is a single one‐way loop that covers a large area over the northwest, north, south, and southwest parts of town. The route provides access to Cal Poly campus and downtown San Luis Obispo, as shown in Figure 12. Route 5 ‐‐ Route 5 (Cal Poly/Laguna Lake/Madonna) is a single one‐way loop that covers a large area over the northwest, north, south, and southwest parts of town on a reverse direction to Route 4. The route, shown in Figure 12, provides access to Cal Poly campus and downtown San Luis Obispo. Route 6A ‐‐ Route 6A Cal Poly/Highland serves the Cal Poly community and surrounding neighborhoods to the west of the campus. Route 6A is interlined with Route 6B in a figure‐ TABLE 7: SLO Transit Financial Indicators Route Ridership Cost Revenue Cost per Passenger Revenue per Passenger Farebox Recovery Route 1 54,832 $215,426 $35,641 $3.74 $0.65 16.54% Route 2 110,846 $364,739 $72,050 $3.14 $0.65 19.75% Route 3 140,408 $413,767 $91,265 $2.81 $0.65 22.06% Route 4 255,880 $787,420 $166,322 $2.93 $0.65 21.12% Route 5 238,476 $768,849 $155,009 $3.07 $0.65 20.16% Route 6A 123,757 $187,569 $80,442 $1.44 $0.65 42.89% Route 6B 92,783 $194,998 $60,309 $2.00 $0.65 30.93% Old SLO Trolley 11,556 $33,428 $7,511 $2.76 $0.65 22.47% TOTAL 1,028,538 $2,966,196 $668,550 2.75 $0.65 22.54% Source: SLO Transit budget FY 2014.15 budget (actuals from FY 2013/14) and ridership/hours reports LSC Transportation Consultants, Inc. / AECOM, Inc. Page 18 SLO Transit Short Range Transit Plan C a l P o l yC a l P o l y 1 S a n L u i sS a n L u i sO b i s p oO b i s p o 1 Br o a d S t O s o s S t Prado R d Hig u e r a S t E d n a R d To r o S t Marsh S t S a n t a R o s a S t Elks L n Foo t h i l l R d Foothill Blvd C a l i f o r n i a B l v d Monte r e y S t Orcutt Rd C h o r r o S t Jo h n s o n A v e L o s O s o s V a l l e y R d South St Tank Farm Rd 10 1 Madon n a R d £¤101 Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors Mustang Village/Stenner Glen Foothill Plaza Shopping Center T San Luis ObispoTransit Center San Luis ObispoHigh School French Hospital Amtrak DMV/Social Services Trader Joes/Food4Less Target/Home Depot/Costco Marigold Center Mission San Luis Obispo e e e e 0 1 20.5 Miles I Figure SLO Transit Route 1 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 19 C a l P o l yC a l P o l y 1 S a n L u i sS a n L u i sO b i s p oO b i s p o 1 Br o a d S t O s o s S t Prado R d Hig u e r a S t E d n a R d To r o S t Marsh S t S a n t a R o s a S t Elks L n Foo t h i l l R d Foothill Blvd C a l i f o r n i a B l v d Monte r e y S t Orcutt Rd C h o r r o S t Jo h n s o n A v e L o s O s o s V a l l e y R d South St Tank Farm Rd 10 1 Madon n a R d £¤101 Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors Mustang Village/Stenner Glen Foothill Plaza Shopping Center T San Luis ObispoTransit Center San Luis ObispoHigh School French Hospital Amtrak DMV/Social Services Trader Joes/Food4Less Target/Home Depot/Costco Madonna Plaza Marigold Center Mission San Luis Obispo Colonial ManorMobile Home Park;Oceanaire Mobile Home Park c c c c c c c 0 1 20.5 Miles I Figure 1SLO Transit Route 2 LSC Transportation Consultants, Inc. / AECOM, Inc. Page 20 SLO Transit Short Range Transit Plan C a l P o l yC a l P o l y 1 S a n L u i sS a n L u i sO b i s p oO b i s p o 1 Br o a d S t O s o s S t Prado R d Hig u e r a S t To r o S t Marsh S t S a n t a R o s a S t Elks L n Foo t h i l l R d Foothill Blvd C a l i f o r n i a B l v d Monte r e y S t Or c u t t R d C h o r r o S t Jo h n s o n A v e L o s O s o s V a l l e y R d South St Tank Farm Rd 10 1 E d n a R d Madon n a R d £¤101 Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors Mustang Village/Stenner Glen Foothill Plaza Shopping Center T San Luis ObispoTransit Center San Luis ObispoHigh School French Hospital Amtrak DMV/Social Services Trader Joes/Food4Less Target/Home Depot/Costco Madonna PlazaShopping Center Marigold Center d d 0 1 20.5 Miles I Figure 1SLO Transit Route 3 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 21 C a l P o l yC a l P o l y 1 S a n L u i sS a n L u i sO b i s p oO b i s p o 1 Br o a d S t O s o s S t Prado R d Hig u e r a S t To r o S t Marsh S t S a n t a R o s a S t Elks L n Foo t h i l l R d Foothill Blvd C a l i f o r n i a B l v d Monte r e y S t Or c u t t R d C h o r r o S t Jo h n s o n A v e L o s O s o s V a l l e y R d South St Tank Farm Rd 10 1 E d n a R d Madon n a R d £¤101 Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors Mustang Village/Stenner Glen Foothill Plaza Shopping Center T San Luis ObispoTransit Center Amtrak Target LagunaMiddle School Laguna LakeMobile Estatesl 4 f 4 f 5 f 5 f 5 f 4/5 f 4 f 5f Home Depot Costco f f Madonna Plaza 0 1 20.5 Miles I Figure 1SLO Transit Route 4 and 5 LSC Transportation Consultants, Inc. / AECOM, Inc. Page 22 SLO Transit Short Range Transit Plan eight route pattern on weekends, as well as in the evening and during the summer. This route is shown in Figure 13. Route 6B ‐‐ Route 6B Cal Poly/Downtown serves both the Cal Poly community connecting to downtown, as reflected in Figure 14. Route 6A is interlined with Route 6B in a figure‐eight route pattern on weekends, as well as in the evening and during the summer. In addition, the Old SLO Trolley is operated from 5:00 PM to 9:00 PM every Thursday, on Fridays from June to Labor Day, and Saturdays from April to October. The trolley runs a fixed route shown in Figure 15 between Downtown and upper Monterey Street, making 18 stops, with 4 timed stops every 20 minutes at La Cuesta Inn, Monterey at Santa Rosa, Marsh at Chorro and Monterey at California. SLO Transit also recently added two new routes. Starting in August 2015, the Tripper route connects downtown with the San Luis Obispo High School campus on school days, providing three runs in the morning and three runs in the afternoon for all types of passengers. The Kennedy Library Tripper began service in February 2016, providing three morning runs between the Foothill Boulevard corridor, the Cal Poly campus, and downtown during the academic year. Service Changes over the Last Three Years There have been no major service changes since 2009 when the double deck bus was purchased. To facilitate the operations of the double deck bus, there were minor route changes to address clearance issues for these buses. The result is that changes in service ridership have been organic with very little change in service levels of patterns that have impacted ridership. Fare Structure SLO Transit’s base cash fare is $1.25, and $0.60 for senior citizens and passengers with a disability as well as Medicare card holders. Discounts are provided for the purchase of passes, which are available in increments of 1 day, 3 day, 5 day, 7 day, and 31 day. All but the 31 day pass are available for purchase onboard buses. SLO Transit also offers discounted 16 ride passes (15 ride passes for seniors and disabled passengers. Thirty‐one day passes and multiple ride passes are sold at the City of San Luis Obispo City Hall Finance Counter and at the San Luis Obispo Chamber of Commerce. A Regional Day Pass also available for $5.00, which is good for fixed route rides on SLO Transit as well as RTA, Morro Bay Transit, SCT and Paso Express. Similarly, a Regional 31‐Day pass is offered for $64.00 for all of the fixed routes throughout the County. In addition, multiple ride (“punch”) passes are available at $20 for 16 regular passenger rides, and at $9 for 15 senior/disabled rides. The following populations are able to ride for free on SLO Transit buses; seniors over 80 years old, children under 5, and Cal Poly students, faculty and staff. The pre‐paid unlimited access offered to Cal Poly affiliates is provided as a result of an annual financial agreement negotiated LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 23 C a l P o l yC a l P o l y 1 S a n L u i sS a n L u i sO b i s p oO b i s p o 1 Br o a d S t O s o s S t Prado R d Hig u e r a S t To r o S t Marsh S t S a n t a R o s a S t Elks L n Foo t h i l l R d Foothill Blvd C a l i f o r n i a B l v d Monte r e y S t Or c u t t R d C h o r r o S t Jo h n s o n A v e L o s O s o s V a l l e y R d South St Tank Farm Rd 10 1 E d n a R d Madon n a R d £¤101 Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors Mustang Village/Stenner Glen Foothill Plaza Shopping Center T San Luis ObispoTransit Center San Luis ObispoHigh School French Hospital Amtrak DMV/Social Services Trader Joes/Food4Less Target/Home Depot/Costco MadonnaPlaza Marigold Center Sierra Vista Regional Medical Center c c c 0 1 20.5 Miles I Figure 1SLO Transit Route 6A LSC Transportation Consultants, Inc. / AECOM, Inc. Page 24 SLO Transit Short Range Transit Plan C a l P o l yC a l P o l y 1 S a n L u i sS a n L u i sO b i s p oO b i s p o 1 Br o a d S t O s o s S t Prado R d Hig u e r a S t To r o S t Marsh S t S a n t a R o s a S t Elks L n Foo t h i l l R d Foothill Blvd C a l i f o r n i a B l v d Monte r e y S t Or c u t t R d C h o r r o S t Jo h n s o n A v e L o s O s o s V a l l e y R d South St Tank Farm Rd 10 1 E d n a R d Madon n a R d £¤101 Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors Mustang Village/Stenner Glen Foothill Plaza Shopping Center T San Luis ObispoTransit Center San Luis ObispoHigh School French Hospital Amtrak DMV/Social Services Trader Joes/Food4Less Target/Home Depot/Costco MadonnaPlaza Marigold Center Sierra Vista Regional Medical Center d d d d 0 1 20.5 Miles I Figure 1SLO Transit Route 6B LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 25 C a l P o l yC a l P o l y T S a n L u i sS a n L u i sO b i s p oO b i s p o Hig u e r a S t Br o a d S t 1 O s o s S t To r o S t Marsh S t S a n t a R o s a S t Foothill Blvd C a l i f o r n i a B l v d Monte r e y S t Jo h n s o n A v e C h o r r o S t South St 101 Madon n a R d Br o a d S t S a n L u i s D r £¤101 Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors Mission San Luis Obispo SLOTransit Center c c c c 0 0.4 0.80.2 Miles I Figure 1Old SLO Trolley Map LSC Transportation Consultants, Inc. / AECOM, Inc. Page 26 SLO Transit Short Range Transit Plan between Cal Poly and the City of San Luis Obispo. Table 8 presents the fare schedule for SLO Transit. Table 9 presents the annual number of passenger boardings by fare instrument, indicating the following: Fully 57.4 percent of passengers board as Cal Poly students, staff and faculty. Only 10.8 percent pay a one‐way cash fare (8.2 percent as regular riders and 2.6 percent as senior/disabled riders). The 31‐day pass on SLO Transit is also relatively popular, generating 13 percent of all boardings (8.8 percent by senior/disabled passengers, 2.2 percent by students, and 2 percent by regular passengers). The regional fare options are used by 8.2 percent of all SLO Transit boardings, consisting of 6.3 percent using the Regional 31‐day Pass and 1.9 percent by using a Regional Day Pass. Of note, many of the fare options are little used. The punch pass option is only used by 0.3 percent of all boarding, while the 5‐day and 7‐day pass is only used by 0.1 percent of boarding each. The time and costs associated with handling these fares may more than offset the convenience to the few riders using them. TABLE 8: SLO Transit Fare Structure Regular Fare Senior (65‐79 years) / Disabled Medicare Card Holders Students (K‐12) Base/Cash Fare $1.25 $0.60 $0.60 Trolley $0.50 $0.25 —— 1 Day Pass $3.00 $0.25 —— 1 Day Regional Pass $5.00 —— — 3 Day Pass $6.00 —— — 5 Day Pass $10.00 —— — 7 Day Pass $14.00 —— — 31 Day Pass $37.00 $12.50 $12.50 $25.00 15 Ride Pass —$9.00 $9.00 — 16 Ride Pass $20.00 ——— Source: SLO Transit LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 27 TABLE 9: SLO Transit Annual Ridership by Pass Type FY 2013‐14 Annual Ridership % Total Ridership Cash 93,368 8.2% 1 Ride Pass 1,020 0.1% 1‐Day Pass 9,591 0.8% 3‐Day Pass 4,038 0.4% 5‐Day Pass 1,199 0.1% 7‐Day Pass 1,240 0.1% 31‐Day Pass 22,806 2.0% Punch Pass 2,045 0.2% Senior/Disabled Cash 29,385 2.6% Senior/Disabled 31‐Day Pass 100,249 8.8% Senior/Disabled Punch Pass 838 0.1% 31‐Day Student Pass 25,027 2.2% Free Riders 14,868 1.3% VIP 10,161 0.9% Youth 15,404 1.3% Cal Poly 651,166 57.0% Cal Poly Invalid Card 4,522 0.4% Downtown Access Pass 12,765 1.1% Prado Token 8,307 0.7% Regional Day Pass 21,938 1.9% Regional 31‐Day Pass 71,799 6.3% Amtrak 1 0.0% Pass Override 5,956 0.5% Free Ride Event 15,133 1.3% Free Token 273 0.0% Newcomer 958 0.1% Promo Pass 545 0.0% Transfers 18,147 1.6% 1,142,749 100.0% Source: SLO Transit Total Special Passes & Programs Regional Passes Regular Fares & Passes Discount Fares & Passes Other LSC Transportation Consultants, Inc. / AECOM, Inc. Page 28 SLO Transit Short Range Transit Plan Capital Inventory SLO Transit’s capital equipment is used to support SLO Transit service within the City of San Luis Obispo and on the Cal Poly campus. The vehicle fleet is maintained and stored at a single maintenance facility within the city. The city is responsible for maintaining bus stops and bus stop amenities. This section provides a highlight of the current SLO Transit capital equipment and capital program. Vehicle Fleet The current SLO Transit fleet is shown in Table 10. As indicated, it consists of a total of 17 revenue vehicles, including 14 standard buses ranging in length from 30 to 40 feet, a trolley replica vehicle, a 28 foot cut‐away vehicle, and a double decker bus. All are ADA accessible, and are equipped with bicycle racks (the majority of which accommodate up to three bicycles). The double decker bus is typically used on Routes 4 and 5 to help accommodate high peak loads, while a 30‐foot bus is used on Route 1 due to the constrained street geometrics. The City has chosen to use clean diesel technologies to address the requirements of the California Air Resources Board (CARB). The 2015 CARB fleet analysis indicates that this technology reduces the SLO Transit fleet’s emission of particulate matter (“soot”) by 95 percent. TABLE 10: SLO Transit Existing Bus Fleet Note: All buses are ADA compliant and equipped with bike racks. Unit Make Model Year Length Capacity Fuel 151 Gillig Low Floor 2001 40 38/2 wc Diesel 152 Gillig Low Floor 2001 40 38/2 wc Diesel 153 Gillig Low Floor 2001 40 38/2 wc Diesel 754 Gillig Low Floor 2007 30 23/2 wc Diesel 755 Gillig Low Floor 2007 30 23/2 wc Diesel 856 Double K Trolley 2008 30 24/2 wc Gasoline 857 Gillig Low Floor 2008 40 36/2 wc Diesel 858 Gillig Low Floor 2008 40 36/2 wc Diesel 859 Gillig Low Floor 2008 40 36/2 wc Diesel 860 Gillig Low Floor 2008 40 36/2 wc Diesel 861 Gillig Low Floor 2008 35 32/2 wc Diesel 862 Gillig Low Floor 2008 35 32/2 wc Diesel 963 Alexander Dennis Double Deck 2009 40 81/2 wc Diesel 1264 Gillig Low Floor 2012 40 36/2 wc Diesel 1365 Gillig Low Floor 2013 40 36/2 wc Diesel 1366 Gillig Low Floor 2013 40 32/2 wc Diesel 1167 Ford Cut‐Away 2011 28 28/2 wc Gasoline LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 29 SLO Transit implemented an Automatic Vehicle Locator (AVL) passenger access system using GPS to transmit vehicle location. Passengers have the ability to track bus locations on the internet. Bus Stops SLO Transit serves over 170 bus stops, as shown in Table 11. The busiest single stop is at Kennedy Library (916 passenger boardings per day), followed by the Downtown Transit Center (712). At present, 46 stops have one or more shelters, and an additional 66 stops have bus benches. Many stops (56) have trash cans. A relatively small number of stops (15) have a pullout specifically for the transit bus (though many others have curb space sufficient to avoid blocking a through travel lane). Only three stops currently have bicycle racks. Three stops have electronic bus information displays, at the following locations: Cal Poly campus at Kennedy Library (2 signs, one eastbound and one westbound) Downtown Transit Center (2 signs) Facilities SLO Transit has an operations and maintenance facility located at 29 Prado Road in southwest San Luis Obispo. All SLO Transit vehicles are housed and maintained at this location. This location is located adjacent to the Water Department facilities. Long term, SLO Transit will need additional space, which will need to be provided either by expanding at the current site or possibly moving to a new site. SLO Transit currently operates out of a Transit Operations & Maintenance Facility located on Prado Road adjacent to US 101. This facility consists of bus bays totaling 10,600 square feet in floor area, along with a 5,480 square foot Administration and Maintenance building. The location is beneficial for the operation of the transit service, as it provides for convenient dead‐ head movements at the beginning and end of service, and the overall site is adequate to accommodate the program. Review Past Service /Trend Analysis A tabulation of Service Levels, Ridership, Funding and Revenue Trend are identified in Table 12. This data was compiled from annual National Transit Database reports. Since 2003 there has been a general annual increase in ridership. With an increase in ridership there is also a consistent increase in fare revenue which supports the total operating revenue budget. Overall, there has been a slight (11 percent) reduction in revenue vehicle‐hours but a substantial (64 percent) increase in ridership. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 30 SLO Transit Short Range Transit Plan TABLE 11: SLO Transit Bus Stop Inventory (1 of 3) Ro u t e 1 Ro u t e 2 Ro u t e 3 Ro u t e 4A Ro u t e 4B Ro u t e 5A Ro u t e 5B Ro u t e 6A Ro u t e 6B Ro u t e 6A / B Ro u t e 2 Ev Tr o l l e y Total Daily Boardings Sh e l t e r Be n c h Bi k e Ra c k Pu l l o u t Tr a s h Ca n El e c t r o n i c Si g n Improvements Nipomo & Higuera 7 Marsh & Broad 13 large, older post Broad & Islay 3 no red curb, bench part of fence Broad & Funston 6 no red curb Broad & Caudill 3 no red curb Broad & Sweeney 2 Orcutt & Duncan 1 no red curb Southwood & Woodside 9 Southwood & Laurel 8 Laurel & Laurel Lane Market 9 Augusta & Laurel 17 Augusta & Gerda 6 Augusta & Bishop 8 no red curb Johnson & Bishop 9 bad red curb condition Johnson & Marsh 10 Monterey & Toro 0 bad red curb condition Santa Rosa & Murray 0 no red curb Foothill & Univ Square 15 no red curb Patricia & Foothill 40 red curb needs repainting Foothill & La Entrada 83 Foothill & Cuesta 0 Highland & Mt. Bishop 6 no red curb Highland & Cuesta 94 red curb needs repainting Highland & Jeffrey 19 Patricia & Highland 25 Foothill & Cuesta 24 Foothill & Ferrini 5 red curb needs repainting Foothill & Ferrini 37 Foothill & Rosita 4 Foothill & Chorro 55 no red curb Foothill & Casa 19 no red curb Foothill & Casa 12 Casa & Deseret 3 Casa & Deseret 31 Murray & Casa 1 Murray & Casa 79 Santa Rosa & Murray 0 no red curb Nipomo & Pismo 8 Pismo & Carmel 2 Pismo & Archer 4 Higuera & South 6 no red curb Higuera & Bridge 0 no red curb 38 defaced shelter Higuera & Prado (southbound)7 Higuera & Granada 3 no red curb, sidewalk cracked Higuera & Silver City 13 sidewalk cracked Tank Farm & Higuera 8 no red curb Higuera & Suburban 62 broken glass panels Higuera & Hind 12 no red curb Higuera & Prado (northbound)10 no red curb Higuera & Margarita (DMV) NB 29 no red curb Routes Served Existing Amenities Location Prado Day Center LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 31 TABLE 11: SLO Transit Bus Stop Inventory (2 of 3) Ro u t e 1 Ro u t e 2 Ro u t e 3 Ro u t e 4A Ro u t e 4B Ro u t e 5A Ro u t e 5B Ro u t e 6A Ro u t e 6B Ro u t e 6A / B Ro u t e 2 Ev Tr o l l e y Total Daily Boardings Sh e l t e r Be n c h Bi k e Ra c k Pu l l o u t Tr a s h Ca n El e c t r o n i c Si g n Improvements Higuera & Margarita (DMV) SB 1 no red curb Higuera & Chumash Village 8 no red curb Higuera & Elks 2 no red curb Higuera & South 5 no red curb Marsh & Archer 5 Marsh & Chorro 5 Marsh & Chorro 2 Marsh & Osos 0 Santa Rosa & Higuera 9 bad red curb condition Marsh & Johnson 24 Johnson & Lizzie 5 bad red curb condition Johnson & Lizzie 4 red curb needs repainting Johnson & Bishop 10 Johnson & Sydney 2 Johnson & La Cita 2 Laurel & Augusta 15 Laurel & Southwood 7 no red curb Laurel & Camden 0 no red curb Orcutt & Laurel 40 no red curb Orcutt & Johnson 6 no curb Johnson & Gregory 1 red curb needs repainting Tank Farm & Wavertree 4 no red curb Tank Farm & Brookpine 3 broken glass panels Tank Farm & Hollyhock 1 no red curb, broken glass panels Tank Farm & Poinsettia 10 Broad & Marigold Center 0 no red curb Broad & Capitolio 13 no red curb Broad & Rockview 3 broken glass panels Broad & The Brickyard 28 no red curb, broken glass panel Broad & Humbert 4 no red curb 6 Broad & Santa Barbara 3 no red curb Chorro & Upham 1 Chorro & Islay 2 bad red curb condition Chorro & Monterey 0 Santa Rosa & Marsh 23 bad red curb condition Santa Rosa & Buchon 12 bad red curb condition Santa Barbara & Church 1 no red curb Santa Barbara & High 5 bad red curb condition Santa Barbara & High 5 South & Meadow Park 2 no red curb South & Parker 10 broken glass, sidewalk cracked 52 Madonna & Oceanaire 10 LOVR & Madonna 39 no red curb LOVR & Irish Hills Plaza 31 no red curb LOVR & Auto Park Way 29 LOVR & Laguna Village 54 no red curb LOVR & Oceanaire 0 no red curb The Village at Broad Promenade Existing Amenities Location Routes Served LSC Transportation Consultants, Inc. / AECOM, Inc. Page 32 SLO Transit Short Range Transit Plan TABLE 11: SLO Transit Bus Stop Inventory (3 of 3) Ro u t e 1 Ro u t e 2 Ro u t e 3 Ro u t e 4A Ro u t e 4B Ro u t e 5A Ro u t e 5B Ro u t e 6A Ro u t e 6B Ro u t e 6A / B Ro u t e 2 Ev Tr o l l e y Total Daily Boardings Sh e l t e r Be n c h Bi k e Ra c k Pu l l o u t Tr a s h Ca n El e c t r o n i c Si g n Improvements LOVR & Laguna Lane 0 no red curb, sidewalk cracked LOVR & Laguna Lane 9 no red curb LOVR & Descanso 6 no red curb LOVR & Diablo 5 no red curb LOVR & Diablo 3 no red curb LOVR & Valle Vista 4 LOVR & Valle Vista 4 Foothill & Blarney 9 Foothill & Blarney 0 Ramona & Tassajara 155 Ramona & Palomar 233 graffitti 285 no red curb Mill & Park 8 bad red curb condition Prefumo Canyon & Del Rio 24 Del Rio & Descanso 9 no red curb Mill & Santa Rosa 45 bad red curb condition Mill & Santa Rosa 0 Mill & Johnson 34 Mill & Johnson 6 Mill & Pepper 63 Mill & Pepper 2 Phillips & Pepper 43 Phillips & Pepper 4 California & Phillips 39 California & Taft 13 Mill & Grand 116 Grand & Abbott 172 missing glass panel Grand & Wilson 10 Grand & Wilson 10 Grand & McCollum 50 bad red curb condition Grand & McCollum 12 bad red curb condition 73 no red curb Descanso & LOVR 21 LOVR & Oceanaire 11 no red curb LOVR & Laguna Village 14 bench removed, bad red curb Madonna & Oceanaire 12 21 no red curb 3 South & Parker 13 no red curb South & Exposition 5 no red curb South & King 4 no red curb South & King 3 no red curb South & Meadow Park 10 no red curb, old park bench Santa Barbara & Church 14 Amtrak St. & Ion 10 Santa Rosa & Leff 24 bad red curb condition Santa Rosa & Buchon 19 Cal Poly & Kennedy RT5 194 no red curb 916 no red curb Higuera & Margarita 1 no red curb 712 46 66 3 15 56 3 Madonna Plaza SB Kennedy Library Performing Arts Center Routes Served Downtown Transit Center Performing Arts Center Madonna Plaza NB Location Existing Amenities LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 33 Current Financial Conditions Existing Operating Costs and Cost Model Table 13 presents the existing annual operating costs for SLO Transit, assuming the current services. As shown, the bulk of the costs are associated with the service contractor, totaling 72 percent of total costs. Costs outside of the service contract, which include City management and oversight, fuel, marketing and major vehicle repairs, constitute the remaining 28 percent. The figures in Table 13 can be used to generate a “cost model” – a formula that can be used to estimate the cost impacts of service changes. As a contracted service, this formula reflects the cost factors reflected in the contract. The current contract defines payments to the contractor based upon a monthly fixed fee plus a rate per revenue vehicle‐mile. In addition, some of the other costs vary by mileage, while others are fixed (do not vary by service level). In total, $1,317,220 in expenses are fixed, while $1,685,443 vary with vehicle‐miles. Considering the 401,800 annual vehicle‐miles of service, the resulting cost model equation is as follows: Annual SLO Transit Operating Costs = $4.19 X Revenue Vehicle‐Miles + $1,317,220 Cost Projections The current contract for transit services is nearing the end of its term, and is in the process of being competitively procured. This is expected to result in a relatively large increase in unit operating costs between FY 2015/16 and FY 2016/17, with smaller increases thereafter. For purposes of this evaluation, a 6.7 percent increase in contractor costs is applied for 2016/17. For contractor costs in subsequent years, along with non‐contractor costs, the assumption defined in the SLOCOG 2014 Regional Transportation Plan (2 percent inflation through 2018/19, and 3 percent thereafter) is assumed. TABLE 12: SLO Transit 10‐Year Trend in Service Levels, Ridership, Funding and Revenue Trends Year Revenue Hours Revenue Miles Peak Vehicles Fares (1) State Sources Local Sources Federal Sources 2003 36,497 392,462 11 677,355 $2,209,884 $367,796 $1,035,491 $0 $806,597 2004 34,955 394,025 11 680,906 $2,314,354 $396,764 $1,004,949 $0 $912,641 2005 33,096 395,990 11 875,354 $2,789,045 $436,174 $1,788,915 $0 $563,956 2006 32,408 355,970 12 963,370 $2,607,989 $453,002 $1,640,858 $0 $514,128 2007 32,695 367,740 12 934,534 $2,998,320 $510,954 $1,516,100 $0 $473,000 2008 33,760 381,608 12 1,003,695 $3,380,541 $516,397 $1,598,100 $0 $770,000 2009 34,019 378,766 12 1,032,232 $2,753,165 $593,769 $881,396 $0 $1,278,000 2010 34,718 396,410 10 1,019,852 $2,826,292 $567,747 $876,445 $0 $1,382,100 2011 33,607 397,495 10 1,045,369 $2,889,389 $630,248 $1,014,942 $0 $1,244,200 2012 33,006 393,931 10 1,118,533 $3,278,607 $661,407 $1,342,617 $0 $1,274,563 2013 32,586 393,831 10 1,109,559 $3,309,674 $483,032 $1,391,750 $0 $1,431,719 10‐Yr ‐3,911 1,369 ‐1 432,204 1,099,790 115,236 356,259 0 625,122 Change ‐11% 0%‐9% 64% 50% 31% 34%‐‐78% Services Provided Unlinked Ridership Operating Cost Operating Revenue Source: National Transit Database. Note 1: Includes Cal Poly fees for services. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 34 SLO Transit Short Range Transit Plan In addition, the base‐case cost projections also reflect the financial requirements of two changes, currently under way: $60,000 is added to expand the marketing efforts. This is intended to conduct targeting marketing to specific groups (such as potential commuters and K‐12 students), expanding the Downtown Access Pass program, and developing a “Speakers Bureau” to expand awareness of transit services throughout the community. These funds can also be useful in marketing for new service enhancements resulting from this SRTP. In addition, SLO Public Works Department would like to expand a current 0.50 FTE position (shared equally between Transit and another program) to a full time position, of which 0.75 FTE would be allocated to transit. This is intended to expand public outreach, pass sales, and overall marketing. The impact on the transit budget would be an increase of $47,300 per year over the current cost to the transit program of $20,200 per year. The resulting operating cost forecasts, assuming no changes in the transit program other than the marketing expansion discussed above, are shown in Table 14. This indicates that by TABLE 13: SLO Transit FY 2015‐16 Operating Expenditures and Cost Model Annual Cost % of Total Cost Allocation Factor Contractor Operating Costs 1,170,443$ 39.0% Revenue Veh‐Mile Contractor Management Fee/Insurance 982,020$ 32.7% Fixed Subtotal: Contractor Sub Total:2,152,463$ 71.7% City Administrative Salaries/Benefits 227,500$ 7.6% Fixed Diesel Fuel 495,000$ 16.5% Revenue Veh‐Mile Overhaul & Major Repairs 20,000$ 0.7% Revenue Veh‐Mile Marketing & Advertising 34,200$ 1.1% Fixed Auditing & Accounting 7,300$ 0.2% Fixed Contract Services 42,600$ 1.4% Fixed Print & Production 11,200$ 0.4% Fixed Supplies 3,500$ 0.1% Fixed Travel/Training/Association 8,900$ 0.3% Fixed Total Operating Costs 3,002,663$ 100.0% Subtotal Fixed 1,317,220$ Subtotal Allocated by Revenue Vehicle‐Mile 1,685,443$ Annual Revenue Vehicle ‐Miles 401,800 $4.19 per Revenue Vehicle‐Mile Plus 1,317,220$ Operating Cost Model LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 35 2021/22, SLO Transit ongoing annual costs will be approximately $716,000, or 24 percent, above current levels. Existing Revenues Table 15 presents existing revenues for SLO Transit capital improvements and operations, for the current year and two prior years. This reflects the fact that revenues vary in order to fund capital expenses. For the current fiscal year, 54 percent of funds come from federal sources (in large part, the Federal Transit Administration’s 5307 program), 27 percent come from state and regional sources, and 19 percent come from local sources. The existing operating funding sources can be forecast for each of the SRTP analysis years, using the financial planning assumptions presented in the SLOCOG 2014 Regional Transportation Plan. The assumed rate of operating cost inflation was applied to the contract management revenues, as well as the Cal Poly agreement revenues, as well as the surcharge for the Trolley service. As shown in Table 16, over the coming five years these existing operating revenues sources are expected to increase by approximately $1.0 Million over the five‐year Plan period. The largest proportion (approximately $664,000) is forecast to consist of growth in Federal funding (for both capital and operating needs). It should be noted that the current agreement for Cal Poly funding of SLO Transit services terminates on June 30th, 2016; this forecast assumes no significant changes in these revenues beyond the impacts of inflation. Change in SLO Transit Performance Table 17 presents the trends in key transit performance measures for the SLO Transit program: Passenger‐trips per revenue vehicle‐hour of service have increased by an impressive 83 percent over the last 10 years, and by 16 percent over the last three years. Passenger‐trips per revenue vehicle‐mile of service have increased by 63 percent over the last ten years and 10 percent over the last three years. The operating costs per passenger‐trip has dropped by 9 percent over the last ten years, but has increased by 8 percent over the last three years. TABLE 14: SLO Transit Base Case Operating Cost Forecasts 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 Contractor Costs $2,296,700 $2,342,600 $2,389,500 $2,461,200 $2,535,000 $2,611,100 Other Operating Costs $867,200 $884,500 $902,200 $929,300 $957,200 $985,900 Marketing Enhancements $107,300 $109,400 $111,600 $114,900 $118,300 $121,800 Total $3,271,200 $3,336,500 $3,403,300 $3,505,400 $3,610,500 $3,718,800 LSC Transportation Consultants, Inc. / AECOM, Inc. Page 36 SLO Transit Short Range Transit Plan TABLE 15: SLO Transit Revenues Actual Budget Budget FEDERAL 5307 ‐ Operating $1,101,012 $1,205,100 $1,150,000 5307 ‐ Capital $36,861 $388,920 $668,160 5307 ‐ Preventive Vehicle Maint $160,000 $160,000 $160,000 5317 ‐ Planning $0 $10,000 $10,000 JARC / New Freedom Grant $2,340 $0 $0 Congestion Mgmt/Air Quality $0 $1,102,000 $0 Sub Total: $1,300,213 $2,866,020 $1,988,160 STATE/REGIONAL TDA ‐ Local Transportation Fund $1,012,990 $1,694,393 $841,223 TDA ‐ State Transit Assistance (STA) $38,724 $33,304 $33,304 TDA ‐ STA Discretionary $143,574 $142,833 $142,833 TDA ‐ Prior Year Carryover $0 $247,200 $0 Proposition 1B $0 $25,689 $0 Prop 1B Discretionary $0$0$0 California Emergency Mgmt Agency $45,498 $0 $0 Sub Total: $1,240,785 $2,143,419 $1,017,360 LOCAL CalPoly Agreement $403,104 $415,197 $427,653 Cash Fares $145,421 $140,463 $144,677 Bus Pass Revenue $68,069 $59,410 $61,193 Downtown Ac cess Pass $15,956 $20,000 $20,000 Prado Tokens $10,371 $5,000 $5,000 SLORTA Revenue Sharing $16,697 $20,460 $21,074 Trolley Surcharge $4,909 $6,790 $6,993 Sale of Surplus Prop $9,763 $4,000 $4,000 Investment & Prop Revenues $10,264 $5,800 $5,800 Other $10,159 $4,561 $0 Sub Total: $694,714 $683,909 $698,685 TOTAL $3,235,713 $5,693,348 $3,704,205 2013‐14 2014‐15 2015‐16 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 37 TA B L E 16 : SL O Tr a n s i t Re v e n u e Fo r e c a s t s (E x i s t i n g So u r c e s ) 20 1 5 / 1 6 2 0 1 6 / 1 7 2 0 1 7 / 1 8 2 0 1 8 / 1 9 2 0 1 9 / 2 0 2 0 2 0 / 2 1 2 0 2 1 / 2 2 FE D E R A L 53 0 7 ‐ Op e r a t i n g $ 1 , 1 5 0 , 0 0 0 $1 , 2 0 8 , 0 0 0 $ 1 , 2 6 8 , 0 0 0 $ 1 , 3 3 1 , 0 0 0 $ 1 , 3 9 8 , 0 0 0 $ 1 , 4 6 8 , 0 0 0 $ 1 , 5 4 1 , 0 0 0 5 % N o t e 1 53 0 7 ‐ Ca p i t a l $ 6 6 8 , 1 6 0 $7 0 2 , 0 0 0 $ 7 3 7 , 0 0 0 $ 7 7 4 , 0 0 0 $ 8 1 3 , 0 0 0 $ 8 5 4 , 0 0 0 $ 8 9 7 , 0 0 0 5 % N o t e 1 53 0 7 ‐ Pr e v e n t i v e Ve h i c l e Ma i n t $ 1 6 0 , 0 0 0 $1 6 8 , 0 0 0 $ 1 7 6 , 0 0 0 $ 1 8 5 , 0 0 0 $ 1 9 4 , 0 0 0 $ 2 0 4 , 0 0 0 $ 2 1 4 , 0 0 0 5 % N o t e 1 53 1 7 ‐ Pl a n n i n g $ 1 0 , 0 0 0 $0 $0 $0 $0 $0 $0 Su b To t a l : $1 , 9 8 8 , 1 6 0 $ 2 , 0 7 8 , 0 0 0 $ 2 , 1 8 1 , 0 0 0 $ 2 , 2 9 0 , 0 0 0 $ 2 , 4 0 5 , 0 0 0 $ 2 , 5 2 6 , 0 0 0 $ 2 , 6 5 2 , 0 0 0 ST A T E / R E G I O N A L TD A ‐ Lo c a l Tr a n s p o r t a t i o n Fu n d $ 8 4 1 , 2 0 0 $8 7 5 , 0 0 0 $ 9 1 0 , 0 0 0 $ 9 4 6 , 0 0 0 $ 9 8 4 , 0 0 0 $ 1 , 0 2 3 , 0 0 0 $ 1 , 0 6 4 , 0 0 0 4 % N o t e 1 TD A ‐ St a t e Tr a n s i t As s i s t a n c e (S T A ) $ 3 3 , 3 0 0 $3 4 , 0 0 0 $ 3 5 , 0 0 0 $ 3 6 , 0 0 0 $ 3 7 , 0 0 0 $ 3 8 , 0 0 0 $ 3 9 , 0 0 0 2 % N o t e 1 TD A ‐ ST A Di s c r e t i o n a r y $ 1 4 2 , 8 0 0 $1 4 6 , 0 0 0 $ 1 4 9 , 0 0 0 $ 1 5 2 , 0 0 0 $ 1 5 5 , 0 0 0 $ 1 5 8 , 0 0 0 $ 1 6 1 , 0 0 0 2 % N o t e 1 Su b To t a l : $1 , 0 1 7 , 3 0 0 $ 1 , 0 5 5 , 0 0 0 $ 1 , 0 9 4 , 0 0 0 $ 1 , 1 3 4 , 0 0 0 $ 1 , 1 7 6 , 0 0 0 $ 1 , 2 1 9 , 0 0 0 $ 1 , 2 6 4 , 0 0 0 LO C A L Ca l P o l y Ag r e e m e n t $ 4 2 7 , 7 0 0 $4 5 2 , 0 0 0 $ 4 6 1 , 0 0 0 $ 4 7 0 , 0 0 0 $ 4 7 9 , 0 0 0 $ 4 9 3 , 0 0 0 $ 5 0 8 , 0 0 0 Ca s h Fa r e s $ 1 4 4 , 7 0 0 $1 4 8 , 0 0 0 $ 1 5 1 , 0 0 0 $ 1 5 4 , 0 0 0 $ 1 5 7 , 0 0 0 $ 1 6 0 , 0 0 0 $ 1 6 3 , 0 0 0 2 % N o t e 1 Bu s Pa s s Re v e n u e $ 6 1 , 2 0 0 $6 2 , 0 0 0 $ 6 3 , 0 0 0 $ 6 4 , 0 0 0 $ 6 5 , 0 0 0 $ 6 6 , 0 0 0 $ 6 7 , 0 0 0 2 % N o t e 1 Do w n t o w n Ac c e s s Pa s s $ 2 0 , 0 0 0 $2 0 , 0 0 0 $ 2 0 , 0 0 0 $ 2 0 , 0 0 0 $ 2 0 , 0 0 0 $ 2 0 , 0 0 0 $ 2 0 , 0 0 0 2 % N o t e 1 Pr a d o To k e n s $ 5 , 0 0 0 $5 , 0 0 0 $ 5 , 0 0 0 $ 5 , 0 0 0 $ 5 , 0 0 0 $ 5 , 0 0 0 $ 5 , 0 0 0 2 % N o t e 1 SL O R T A R e v e n u e Sh a r i n g $2 1 , 1 0 0 $2 2 , 0 0 0 $ 2 2 , 0 0 0 $ 2 2 , 0 0 0 $ 2 2 , 0 0 0 $ 2 2 , 0 0 0 $ 2 2 , 0 0 0 2 % N o t e 1 Tr o l l e y Su r c h a r g e $ 7 , 0 0 0 $7 , 0 0 0 $ 7 , 0 0 0 $ 7 , 0 0 0 $ 7 , 0 0 0 $ 7 , 0 0 0 $ 7 , 0 0 0 Sa l e of Su r p l u s Pr o p $ 4 , 0 0 0 $4 , 0 0 0 $ 4 , 0 0 0 $ 4 , 0 0 0 $ 4 , 0 0 0 $ 4 , 0 0 0 $ 4 , 0 0 0 In v e s t m e n t & Pr o p Re v e n u e s $ 5 , 8 0 0 $6 , 0 0 0 $ 6 , 0 0 0 $ 6 , 0 0 0 $ 6 , 0 0 0 $ 6 , 0 0 0 $ 6 , 0 0 0 Su b To t a l : $6 9 6 , 5 0 0 $ 7 2 6 , 0 0 0 $ 7 3 9 , 0 0 0 $ 7 5 2 , 0 0 0 $ 7 6 5 , 0 0 0 $ 7 8 3 , 0 0 0 $ 8 0 2 , 0 0 0 TO T A L $3 , 7 0 1 , 9 6 0 $ 3 , 8 5 9 , 0 0 0 $ 4 , 0 1 4 , 0 0 0 $ 4 , 1 7 6 , 0 0 0 $ 4 , 3 4 6 , 0 0 0 $ 4 , 5 2 8 , 0 0 0 $ 4 , 7 1 8 , 0 0 0 1. SL O C O G 20 1 4 Re g i o n a l Tr a n s p o r t a t i o n Pl a n , Re a s o n a b l y Ex p e c t e d Sc e n a r i o No t e 2 No t e 2 An n u a l Gr o w t h Ra t e 2. In c r e a s e d to ma t c h as s u m e d in f l a t i o n ra t e : 5. 7 % in fi r s t ye a r (g i v e n cu r r e n t l y ex p e c t e d in c r e a s e s in sp e c i f i c op e r a t i n g co s t s ) , wi t h ra t e s in fo l l o w i n g ye a r s co n s i s t e n t wi t h RT P Re a s o n a b l y Ex p e c t e d Sc e n a r i o (2 pe r c e n t th r o u g h 20 1 9 , an d 3% st a r t i n g in 20 2 0 . ------ LSC Transportation Consultants, Inc. / AECOM, Inc. Page 38 SLO Transit Short Range Transit Plan Subtracting fare revenues from costs to identify operating subsidy, the subsidy per passenger‐trip has similarly dropped by 6 over the ten‐year period, but increased by 15 percent over the last three years. The simple farebox return ratio has declined by 12 percent over ten years and 27 percent in the last three years. Overall, these figures reflect improved performance over the last ten years, though increasing costs tied with relatively flat ridership growth over the last few years have started to reduce the financially‐based performance. Service Standards Evaluation The City has adopted a set of service standards, using the following categories: service coverage, patron convenience, fiscal condition, and passenger comfort. Service coverage Year Psgrs per Rev. Veh ‐ Hr Psgrs per Rev. Veh ‐ Mi Operating Cost per Psgr‐Trip Operating Subsidy per Psgr‐ Trip Farebox Ratio (1) 2003 18.6 1.73 $3.26 $2.72 16.6% 2004 19.5 1.73 $3.40 $2.82 17.1% 2005 26.4 2.21 $3.19 $2.69 15.6% 2006 29.7 2.71 $2.71 $2.24 17.4% 2007 28.6 2.54 $3.21 $2.66 17.0% 2008 29.7 2.63 $3.37 $2.85 15.3% 2009 30.3 2.73 $2.67 $2.09 21.6% 2010 29.4 2.57 $2.77 $2.21 20.1% 2011 31.1 2.63 $2.76 $2.16 21.8% 2012 33.9 2.84 $2.93 $2.34 20.2% 2013 34.1 2.82 $2.98 $2.55 14.6% Change: Last 3 Years 16% 10% 8% 15%‐27% Change: Last 10 Years 83% 63%‐9%‐6%‐12% Note 1: Simple calculation of fare revenues divided by operating cost. Source: National Transit Database TABLE 17: SLO Transit 10‐Year Service Levels, Ridership, Funding and Revenue LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 39 standards identify residential area availability, major activity center availability, frequency, span and directness. Patron convenience standards include guidance on speed, loading, bus stop spacing, dependability, and road call ratio. Standards relating to the fiscal condition of the system include fare structure, farebox recovery, productivity, and cost effectiveness and efficiency. Service Coverage Service coverage includes standards that address residential area availability, major activity center availability, frequency, span, and directness. Each standard can be measured to determine service coverage of the transportation system. These standards are listed in Table 18, SLO Transit Service Coverage Indicators. As discussed in Chapter 2, coverage is very high, with 99 percent of the residents in the area within a quarter‐mile walk of a bus route. Over the past 10 years, SLO Transit has been able to maintain service coverage within the City. Residential area and major activity center availability has provided more people with access to use the services. While operating within relatively the same revenue hours, improvements to frequency, span and directness have also allowed for more efficient service quality. Patron Convenience Standards including speed, loading, bus stop spacing, dependability, and road call ratio contribute as indicators to patron convenience. These standards are outlined in Table 19, SLO Transit Patron Convenience Indicators. Patron Convenience addresses speed, loading, bus stop ratio, dependability, and road call ratio. All of these indicators are evaluated annually for improvement. These indicators contribute toward the development of efficient route design supporting increased ridership. Annual trends cannot be derived; however the annual increase in ridership shows SLO Transit routes support patron convenience due to the general increase in ridership. Fiscal Condition The fiscal condition of the SLO Transit system is assessed by standards on fare structure, farebox recovery, productivity, cost effectiveness and efficiency. All standards are presented in Table 20, Fiscal Condition Indicators. As operating cost increased over the past 10 years, farebox revenue also increased with the exception of 2013. Farebox revenue is able to keep up with costs due to ridership increases. Passenger Comfort Passenger comfort is a high priority to maintain ridership and a successful service. Quality standards for waiting shelters, bus stop signs, revenue equipment, and public information are listed in Table 21, Passenger Comfort Indicators. Based off ridership surveys, passengers have rated their experience using the SLO Transit services to be comfortable and efficient. Passengers rank vehicle cleanliness was very high. Waiting shelters, bus stop signs revenue LSC Transportation Consultants, Inc. / AECOM, Inc. Page 40 SLO Transit Short Range Transit Plan equipment and public access to information on the transit systems is evaluated annually and improvements are made as needed. TABLE 18: SLO Transit Service Coverage Indicators SLO Transit Performance Relation to Standard Residential Area Availability 90% of population within ¼ mile of bus route The 2009 Short Range Transportation Plan proposed these standards which were adopted by the City. Since these standards were adopted, routes have been adjusted to meet these standards within the City. Employment concentrations of 200 or more employees Health Centers Middle and High Schools Colleges/Universities Shopping Centers over 25 stores or 100,000 SF of retail space Social Service/Government Frequency 30 minute peak 60 minute off‐peak Span 5 AM to 10 PM on weekdays 6Am to 7 PM on weekends Directness Maximum 25% of passengers transferring Based on survey, 7.2% passengers transferred getting to the bus and 9.3% will transfer. At a total of 16.5% transferring, this guideline is met Guideline is being met Standard Routes 1, 2, and 3 do not meet the peak frequency. Routes 4, 5, 6 A/B and the Old SLO Trolley meet the peak frequency timeframe. Routes 1, 2, and 3 do not meet the peak frequency. Routes 4, 5, 6 A/B and the Old SLO Trolley meet the peak frequency timeframe. None of the routes start at 5 AM during weekdays or earlier than 8 AM on weekends. Route 6 A/B is the only one that ends after 10 PM on the weekdays. During the weekends the Old SLO Trolley is the only line available after 7 PM. SLO Transit is not meeting service needs between the times specified by these service standards for weekday and weekend route services. The SLO Transit fixed routes serve the major activity centers within the city. For the employment centers south of Tank Farm Road, the area is covered by the RTA routes. According to the last STRP, SLO Transit fixed routes serve the majority of major trip generators within the city. Major trip generators south of Tank Farm Road are not served by SLO Transit, but are served by RTA routes. Major Activity Center Availability LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 41 TABLE 19: SLO Transit Patron Convenience Indicators SLO Transit Performance Relation to Standard Speed Regular routes maximum of 15 MPH All routes operate on average under the maximum speed of 14 MPH. The speed of fleet vehicles on average does not exceed the 15 MPH standard. Loading Per detailed data shown in Appendix D, load is above 45 on following runs: Route 4: 710 am, 810 am, 910 am, 1110 am, 240 pm, 620 pm Route 5: 710 am, 750 am, 850 am, 920 am, 1150 am, 550 am Route 6a: 940, 1110, 1140, 310, 340, 610, 810 Route 6b 732 am Bus Stop Spacing 5 to 7 blocks per mile in core (every other block) Fringe 4 to 5 per mile, as needed based on land uses Dependability No missed trips 95% on‐time service (0 to 5 minutes later) Road Call Ratio 4,000 to 6,000 miles per road call During FY2014, the road call total was 69 calls total over 393,831 revenue miles. This is approximately, 5,707 miles per call. SLO Transit met the road call ratio during FY14. Standard Note 1: This table provides recommended route spacing based upon population density and the proportion of households without autos. It ranges from ¼ mile spacing in the densest areas with highest non‐auto households up to 1 mile spacing. Source: San Luis Obispo Transit Short Range Transit Plan Final Report, Urbitran As sociates, 2009. Peer data updated to FY13. 25% standees for short periods acceptable (a load of 45 passengers except on trips operated with the double deck bus) Very few trips have standing loads overall, many of the trips that have a passenger load of over 45 passengers are on vehicle trips that utilize the double deck bus. All routes ha ve bus stops spaced appropriately to meet the mileage standard. Look at number of stops per route divided by mileage (likely meeting guideline) All routes have bus stops spaced appropriately to meet the mileage standard. During December 2014 and January 2015, 98.0% of runs were on time, 1.4% were late, and 0.6% we re early. Worst route (Rt 4) was 96% on time All routes meet on‐time standard. Data not available on missed trips. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 42 SLO Transit Short Range Transit Plan SLO Transit Performance Relation to Standard Fare Structure Fare Structure – Qualitative criteria Fare policy does have a number of cash and pass options Sufficient pass types are offered Farebox Recovery – Significantly alter routes less than 60% of system group average (22% is average) Review and modify routes between 60% and 80% system group average Significantly alter routes less than 60% of system group average (1.9 passengers per mile and 24 passengers per hour) Review and modify routes between 60% and 80% of group average Significantly alter routes more than 140% of system group average cost per passenger ($3.37) of SLO system average Review and modify routes between 120% and 140% average All routes meet the standard TABLE 20: Fiscal Condition Indicators Standard Cost Effectiveness and Efficiency Productivity Farebox Recovery Routes 1, 2, 4, and 5 are close to meeting the average for farebox recovery but remain less than 60% of average. All costs per passenger for fixed routes are less than the SLO system average, with the exception of Route 1 which is $3.73. Route 1 and the Old SLO Trolley have productivity less than system average. Routes 1, 2, 4, and 5 are close to meeting this standard but fall short and should be reviewed and modified to meet this standard. Route 1 and the Old SLO Trolley should be reviewed and modified to me et this standard. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 43 Findings Most service standards are met, with improvements to service coverage, patron convenience, fiscal condition, and passenger comfort. High passenger loads have been largely addressed through the operation of higher capacity equipment. The general increase in ridership and operational efficiencies have improved the management of the system. In 2010, the peak vehicles amount dropped from 12 to 10. However, there was still a general increase in operational cost, ridership and fare revenue. SLO Transit was able to operate fewer vehicles reducing maintenance and operational costs while still serving more passengers. SLO Transit Performance Relation to Standard Waiting Shelters 25 or more boardings Not all bus stops with waiting shelters take on 25 or more boardings. The main exception is the Downtown Transit Center Stop which takes on more than 25 boardings. Waiting shelters should accommodate 25 or more boardings; however most stops with waiting shelters do not have 25 boardings. Bus stop shelters should continue to be maintained to support additional service standards including community perception of the system. Bus Stop Signs Denote SLO Transit, contact information, and route Most signs denote SLO Transit, contact information, and route. Standard is met Revenue Equipment Clean and good condition Complaint log Data not available Public Information Timetable, maps, advertising Timetables, route maps and route advertisements are available online. Routes are advertised with bus stop signs and buses traveling on the routes. This standard is met with clear timetables and maps available on the City website. The service is advertised with bus stop signs and buses traveling on heavily trafficked routes. Standard TABLE 21: Passenger Comfort Indicators LSC Transportation Consultants, Inc. / AECOM, Inc. Page 44 SLO Transit Short Range Transit Plan SLO Transit Staff Input Consultant staff met with a group of SLO Transit contractor staff, including drivers and dispatchers. Key comments and input generated through this meeting consist of the following: Growth in homeless ridership can create conflicts, particularly regarding amount of stuff carried onboard. Worst times for on‐time performance are around 10 AM, 2 PM and 5 PM. 4a has particular problems 9AM to 11AM, 5b has problems right after lunch, and Route 3 has problems when wheelchair boarding are high. Routes 4 (particularly 4A) and 5 (particularly 5B) are the greatest problems to operate on time. The greatest areas of delays are Auto Parkway and Irish Hills, and these traffic delays are getting worse. Keep Route 4 off of Descanso, Auto Parkway and Bouchon? Growth in wheelchair boardings has also reduced running speeds. There have been up to five wheelchairs on an individual run, and instances of wheelchair users being left at the stop due to lack of tie‐down capacity. Route 3 has the greatest wheelchair use, as well as a lot of walkers. The double decker bus also adds up to 15 minutes to the running time, due to additional passenger boarding time. Bike rack use has been growing, and bikers are sometimes left at the curb. Need for more bike rack space? Operations around the Cal Poly campus are relatively good. There has not been much overflow from the reduction in RTA service to the campus. Much of the student ridership is along Foothill and Grand, and in downtown, which can result in overcrowding on the buses. Route 4 is impacted by the narrowness of Santa Rosa Street and Bouchon Street – could be moved back to Pismo, or shifted to follow Route 5 past the train station. The narrowness of Patricia Drive is a problem on Routes 1 and 6, and Route 1 is also impacted by the narrowness of Augusta Street. The Route 2 / Route 3 bus swap is confusing – can this be eliminated? The existing Transit Center needs to have four parking spaces for the four shift relief vehicles (rather than the current two), and passengers sometimes have trouble boarding/deboarding due to the slope. Many bus stops need extended red curb areas to allow the space for buses to pull in. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 45 Double decker bus should not be used on Route 4/5 along LOVR – too much wear and tear for so much service. Recommendations for service changes o Need for service to the airport o Operate Route 1 on weekends o Some people want later service on weekends Recommendations regarding specific stops and route segments: o Stops along Santa Rosa Street between the Transit Center and Murray – get requests for stops, but difficult to serve o Madonna and Oceanaire is bad location for stop – hard to get back into lane ‐‐ move stop back closer to Laguna Lake bridge o Prefumo Canyon loop can be time sucker because not a lot of ridership o Tank Farm Road on Route 3 is dangerous – serves wrong side of road o Mobile home park ‐‐ what about deviated call‐ahead? o South Street has too many stops, could make more efficient o LOVR may have two stops that are too close – could get rid of one o Routes 1 and 3 could benefit from a bus bay at hospital – Johnson/Lizzie o Route 2 stop at DMV is not used City should do a better job of letting transit staff know about construction detours, etc., which causes operational problems SLO Transit Triennial Performance Audit The most recent TDA Triennial Performance Audit was completed in May of 2014. It found the City’s transit program to be in compliance with all regulations, with the minor exception that not all City staffers that provide limited support to the transit program (such as the Finance Director) were fully accounted for in the calculation of full time equivalent personnel count. Service standards were found to be largely met, except regarding on‐time performance on some routes as well as regarding the farebox return ratio (which attained TDA required minimum levels but did not attain the standard identified in the previous SRTP). Recommendations of the Auditor were as follows: The City of San Luis Obispo should collect paid work hour information and report Employee Full‐Time Equivalents (FTEs) annually, in accordance with PUC requirements. Work with Cal Poly to implement a University “U” Pass Program in FY 2016/17, replacing the current subsidy agreement with a more stable and reliable source of funding. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 46 SLO Transit Short Range Transit Plan As part of the next SRTP process, update and refine performance standards for SLO Transit and explore opportunities to coordinate service with RTA routes. (This is consistent with a parallel recommendation in the RTA audit.) Establish more formal standards around complaints / accidents and include a category in the City’s database for complaint verification. The City is currently in the process of addressing these recommendations. Federal Transit Administration Triennial Review The Federal Transit Administration’s triennial audit for SLO Transit was last completed in February, 2014. Among the 18 subject areas, the audit process resulted in findings of deficiencies in four areas: Procurement – A cost/price analysis was not conducted for the purchase of three buses. Planning/Program of Projects – A statement regarding the availability of the Program of Projects was not included in public notices. Title VI – The City had not established system‐wide service standards and policies regarding non‐discrimination. Equal Employment Opportunity – The City was found to not have a copy of the transit service contractor’s Equal Employment Opportunity Plan, or evidence that the plan met FTA requirements. Subsequent to the audit, the City has been working to address these issues. Onboard Surveys The following section presents a summary of the main findings from the onboard surveys. Full results, including customer comments, are displayed in Appendix A. SLO Transit Fixed Routes – Onboard Survey The onboard surveys were conducted over the course of three midweek days, Tuesday through Thursday, between March 3, 2015, and March 5, 2015. All runs were surveyed over multiple days, resulting in 1,573 valid survey responses. Consistent with ridership levels, the routes with the most rider responses were Routes 4, 5 and 6. Key findings of this survey are as follows: Nearly three‐quarters of the riders (71 percent) were travelling roundtrip. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 47 92 percent walked to the bus from their origin and 88 percent will walk from the bus to their destination. More than half the riders were walking to and from the bus between one and two blocks away. Less than 5 percent claimed to walk more than six blocks. Between 5 and 6 percent of the riders were transferring to and from other SLO Transit routes and 2 percent were transferring to and from Regional Transit Authority (RTA) routes. Among the SLO routes, transfers were evenly spread with slightly more riders transferring between Routes 5 and 6. Routes 9 and 12 were the most common RTA routes that SLO Transit passengers transferred to or from. The most popular trip generator was Cal Poly, with one‐quarter of the riders boarding there, mostly at the Kennedy Library, and 41 percent de‐boarding at Cal Poly. The Downtown Transit Center followed as the next most popular origin and destination with 8.5 percent boarding there and 14 percent de‐boarding. Cuesta was the third most common stop, and specifically, the Cuesta and Highland intersection was cited the most often. More popular streets and intersections are displayed below in Table 22. Riders were primarily traveling for school, with 64 percent affirming this, followed by commuting to work (15 percent). Asked how long they had been using the SLO Transit services, 39.2 percent indicated less than 1 year, 25.5 percent 1 to 2 years, 23.9 percent 3 to 4 years, and 11.7 percent 5 or more years Those than had been riding SLO Transit less than one year were asked how they would have completed their trip before using the service. The largest proportion (40.2 percent) indicated they would have walked, 27.4 percent would have bicycled, 22.7 percent would have driven, while 17.3 percent would have been a passenger in a car. Respondents were asked to rate the SLO Transit service on a scale of “Very Poor” to “Excellent.” The “On‐Time” option received the lowest rating, though two‐thirds of the riders still rated it a “Good” or “Excellent.” Results are displayed in Figure 16. When asked to rate their overall experience with SLO Transit, a very large majority of riders gave either an “Excellent” response (32 percent) and an additional 62 percent gave a “Good” response. This indicates that, despite some specific issues, the large majority of riders have a high opinion of the service. The lowest overall score was indicated for on‐time performance, though even in this category 68 percent of passengers indicted either “Good” or “Excellent.” At the time of the survey, a majority of the riders were Cal Poly students, staff or faculty (81 percent) and 4 percent were Cuesta students, staff or faculty (some of which attended both institutions). LSC Transportation Consultants, Inc. / AECOM, Inc. Page 48 SLO Transit Short Range Transit Plan 1494 skipped question 79 Street Intersection/Place Response Count Response Percent City/Town Response Count Response Percent SLO 1452 97.2%Other Augusta 14 San Jose 1 0.1% Broad 27 Paso Robles 1 0.1% Cal Poly 374 25.0%Atascadero 8 0.5% Cal Poly Library 219 Santa Maria 2 0.1% Cal Poly PAC 59 Arroyo Grande 1 0.1% California 13 Los Osos 3 0.2% Casa 25 Morro Bay 4 0.3% Casa and Murray 18 Pismo Beach 2 0.1% Cuesta 39 Cambria 2 0.1% Cuesta and Highland 28 Templeton 1 0.1% Downtown Transit Center 77 Foothill 58 Left Blank 17 1.1% Grand 45 Grand and Abbott 16 Grand and Mill 13 Highland 14 Higuera 37 Higuera and Suburban 8 Johnson 33 LOVR 58 LOVR and Madonna 28 LOVR and Oceanaire 11 Madonna 27 Madonna and Oceanaire 10 Mill 53 Mill and Osos 6 Mill and Pepper 8 Mill and Santa Rosa 13 Orcutt 14 Patricia 26 Phillips 14 Phillips and Pepper 9 Prado 15 Ramona 64 Ramona and Palomar 34 Ramona and Tassajara 19 Santa Rosa 40 South 22 Tassajara 22 Respondents coming from SLO answered question Respondents Coming from Cities other than SLO TABLE 22: Location Riders Are Coming From Is this home? Yes No SLO Transit The r perce More trip; h and d Less t riders The r Short Range Tra respondents ent) or at lea e than half o however, m do have a dr than 5 perce s have a com riders’ prima Bus dr Bus st ansit Plan indicated th ast 3‐4 days f the riders ost of them iver’s license ent indicated mputer and/ ary source fo river top hey typically per week (3 (56 percent) have one or e (77 percen d they have or a smartph or transit info 10 16 y ride the bu 32 percent). ) did not hav r more vehic nt). no internet hone. ormation va 0.7 perc 6.8 perc LSC Transpo s 5 or more ve a vehicle cles within th access, whil aried with th cent cent rtation Consulta days during available at heir househ le three‐qua e following ants, Inc. / AECO P g the week (4 the time of old (78 perc arters of the percentages OM, Inc. Page 49 47 the cent) s: LSC Transportation Consultants, Inc. / AECOM, Inc. Page 50 SLO Transit Short Range Transit Plan Agency website 16.3 percent Printed guide / schedule 26.8 percent Facebook 0.7 percent Real time info 35.4 percent Google Maps 13.8 percent Since the riders are primarily Cal Poly students, it’s no surprise that the age range was most often cited between 18‐24 years of age with 70 percent indicating this range. Riders are in a wide range of economic classes. While 36 percent have a total family income of less than $15,000 per year, 21 percent have total family income exceeding $100,000 per year. Finally, riders were asked to respond to the question “What single most important improvement would you suggest for SLO Transit”. A total of 829 persons provided a response (some provided several responses). The responses were categorized into major categories. A review of these responses indicates the following: The largest number of comments (218) was regarding the hours or days of service. Of these, 89 were for expanded “weekend” service, 19 for expanded service on Sundays, and 5 for expanded service on Saturdays. A total of 84 requests were for later service, along with 40 for extended or longer service hours, and 14 requests for earlier service. A high number of comments were also (144) made regarding service frequency or run times. A very common request was simply for more buses, to address overcrowding problems at the beginning and end of the academic day on weekdays. In addition, there were 15 requests for additional frequency in the evenings, and 11 for additional weekend frequency. The need for improvements in on‐time performance was cited by 121 respondents. The large majority indicated that buses were late or unreliable, though five complained of buses departing stops early. Comments regarding buses and bus amenities totaled 151. Of these, 48 asked for additional seating, including the use of more double decker buses (along with one request for a triple decker bus). There were a total of 16 requests for improved Wi‐Fi, and 9 requests for improved cleanliness. Only nine persons commented about the existing bus stops. Of these, four identified the need for improved street lighting to improve conditions while waiting at night, and two requested a shelter at Laurel/August. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 51 Routing and stop location changes were cited by 70 respondents. Many were simple requests for additional routes or stop locations. Five requests for service to the airport were made, along with five requests to convert one‐way loops into two‐way service. The only specific location that garnered multiple requests for service was Poly Canyon Village. 13 persons commented on passenger issues (including dogs), including baggage blocking the aisle, cell phone use, and hygiene issues. 155 comments were categorized in the other category. Of these 24 were regarding the importance of the transit app, including requests to maintain or improve the app. There were also 21 complaints of unfriendly drivers, as well as several comments on the practice of pulling buses off the route that are running very late (sometimes requiring passengers to wait for a later bus). In addition, 22 respondents provided accolades about their satisfaction with the transit service. Comparison with 2007 SLO Transit Onboard Survey Results Many of the same data were collected in the previous survey conducted of SLO Transit passengers in 2007. A total of 776 persons participated in the previous survey. A review of this data indicates the following key changes or trends: The proportion of riders associated with Cal Poly has stayed relatively constant – a 2007 figure of 81 percent versus a 2015 figure of 82 percent. As in 2007, the large majority of these are students. The age distribution of passengers remained similar between the two surveys. 62 percent of the passengers in 2007 were ages 19 to 24, while 70 percent of the passengers in 2015 were ages 18 to 24. The number age 60 or above also remained similar. The proportion of passengers with household income exceeding $75,000 per year increased from 21 percent in 2007 to 34 percent in 2015. The proportion of passengers without a car available for the trip dropped from 61 percent to 56 percent, but the proportion without a driver’s license increased from 15 percent to 23 percent. The mode used to access the bus changed little between 2007 and 2015. The proportion accessing by walking increased by 4 percent and the proportion transferring from another SLO bus increased by 1 percent, while the proportion driving to the stop dropped. The proportion of passengers that are regular riders remained constant, with 79 percent in both surveys riding at least 3 days per week. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 52 SLO Transit Short Range Transit Plan Long‐term riders have increased: while 27 percent of those surveyed had ridden at least 3 years in 2007, this figure increased to 36 percent in 2015. Passenger trip purpose remained relatively unchanged: while the proportion traveling for school dropped from 67 percent to 64 percent, the proportion traveling for work increased from 9 percent to 15 percent. Service ratings are not directly comparable between the two surveys: while the 2007 survey used a six‐category system (poor, fair, good, very good and excellent), the 2015 survey used a five‐category system (very poor, poor, fair, good, and excellent). In both surveys, on‐time performance had the greatest proportion of the lowest responses, with 3 percent indicating “poor” in 2007 and a total of 7 percent indicating “poor” or “very poor” in 2015. Regarding the overall rating, 89 percent indicated “good,” “very good” or “excellent” in 2007, compared with 94 percent indicating “good” or “excellent” in 2015. The comments received in both surveys were similar, with a focus on bus overcrowding (need for more frequency and/or larger buses), on‐time performance, and the need for expanded hours of service. Online Survey In addition to the onboard surveys, an online survey was offered through Survey Monkey during the month of March. The survey was designed to assess the primary bus service used by each rider and consider the transit patterns of those riders as well as their opinion of that specific service. Out of the 104 survey participants, there were 46 respondents or 44 percent who selected SLO Transit as their primary bus service. Key findings of this survey are as follows: The highest proportion (27 percent) of online respondents had been using SLO Transit for five or more years. 44 percent of respondents only use the service occasionally or less than 5 times per month. The respondents were asked to indicate the mode of travel they used prior to using SLO Transit and they were permitted to select more than one answer. Customers were requested to rate the SLO Transit service on a scale of “Very Poor” to “Excellent”. The lowest rated service was “Hours of Service,” followed by “Service Frequency.” The highest rated service was “Value Received for Fare,” followed by “Safety Performance.” LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 53 Asked to indicate their reasons for using SLO Transit, the most common response was “Low Cost,” followed by “Convenience” and “Good for Environment.” Only one person claimed they do not have a driver’s license. Customers were asked to select various ways that they believe would make SLO Transit more convenient. Operating later on weekdays was the most popular response (70.7 percent) followed by operating later on weekends (61.0 percent), more frequent weekend schedules (46 percent), and consistent schedules between Saturday and Sunday (42 percent). Detailed response data is available by contacting RTA. OTHER TRANSPORTATION PROGRAMS SERVING SAN LUIS OBISPO San Luis Obispo Regional Transit Authority The RTA is a Joint Powers Authority that connects and serves various communities within San Luis Obispo County and nearby cities. In addition to operating regional fixed route service, the Runabout program operated by the RTA provides paratransit services for all fixed route services throughout the region, including within the city of San Luis Obispo. RTA’s service area includes all of San Luis Obispo County and extends into the northern part of Santa Barbara County (Santa Maria). Fixed Route Service Four RTA fixed routes serve San Luis Obispo, as summarized in Table 23 and discussed below: Route 9 is a fixed‐route service that serves the northern portion of the county from San Luis Obispo to San Miguel along the US 101 corridor. Route 9 provides hourly headways on weekdays, with skip‐stop Express trips augmenting the hourly runs during peak travel TABLE 23: RTA Service Span and Frequency Route Span Frequency (Minutes)Span Frequency (Minutes)Span Frequency (Minutes) Route 95 : 3 0 AM – 9:51 PM 60 6:56 AM – 9:03 PM 180 7:56 AM – 7:03 PM 240 Route 10 5:45 AM – 9:43 AM 60 7:14 AM – 8:43 PM 180 8:14 AM – 6:43 PM 240 Route 12 6:23 AM ‐10:03 PM 60 7:23 AM – 8:28 PM 105 8:23 AM – 6:28 PM 105 Route 14 7:42 AM – 3:45 PM 60 Source: RTA timetables Note: For peak travel periods, all fixed routes operate additional runs at an increased frequency during the weekdays to accommodate passenger demand and specific employee shift times at major activity centers. Weekday Saturday Sunday No Service No Service LSC Transportation Consultants, Inc. / AECOM, Inc. Page 54 SLO Transit Short Range Transit Plan periods. A total of 21 runs are operated in each direction on weekdays, along with 5 on Saturdays and 3 on Sundays. On weekdays, 4 southbound runs are operated as Express runs, along with 2 northbound runs. While all runs serve the Government Center passenger facility at Osos and Palm, some peak‐period runs also serve the Cal Poly campus (and stops along the way). Route 10 is a fixed‐route service operating in the southern portion of the county from San Luis Obispo to Santa Maria. Route 10 also provides hourly headways on weekdays, with skip‐stop Express trips augmenting the hourly runs during peak travel periods. This service is offered 7 days a week with limited service on the weekends, and it makes stops in San Luis Obispo, Pismo Beach, Arroyo Grande, Nipomo and Santa Maria. Within San Luis Obispo, Route 10 serves three stops in each direction along the South Higuera corridor, as well as Marsh/Broad and the Government Center transfer point. Several runs each weekday also directly serve the Cal Poly Library stop. Route 12 provides hourly service between San Luis Obispo, Cuesta College, Morro Bay and Los Osos. At Morro Bay, transfers are available to both Morro Bay Transit as well as RTA Route 15 serving the north coast corridor as far as Hearst Castle. This service runs 7 days a week with limited service on the weekends. A total of 18 runs per weekday provide hourly service between 6:23 AM and 10:03 PM, with some additional runs at peak times. Saturday service consists of 10 runs, while 8 runs are operated on Sundays. In addition to the Government Center transfer point, this route also serves two stops along Santa Rosa Avenue within San Luis Obispo. Route 14 augments Route 12 service, primarily serving travelers between Cuesta College and San Luis Obispo. There are three stops in San Luis Obispo: at Government Center in downtown San Luis Obispo, at the Stenner Glen apartment complex on Santa Rosa Street, and at Cuesta College. This is essentially a tripper route for Cuesta College students and staff which operates solely during the fall and spring sessions. This service is provided only on weekdays, with seven runs per day in each direction. Two “call in” stops (at the California Men’s Colony and at the SLO County Jail / Corp‐Yard complex) are served along with the scheduled stops. Table 24 presents ridership by route and day. As indicated, Route 10 generates the most ridership of the routes serving San Luis Obispo, followed closely by Route 9. RTA and SLO Transit Transfer Activity An important factor regarding how well the transit systems perform as a regional network is the patterns of transfer activity at the key downtown San Luis Obispo transit hub, location along two blocks of Osos Street. Personnel surveyed passengers boarding both RTA and SLO buses over the course of a weekday to identify whether each passenger transferred from another bus and, if so, which route they transferred from. Detailed results are presented in Appendix B. Key findings are as follows: LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 55 A total of 242 transfers to SLO Transit and 261 transfers to RTA buses were recorded over the course of the day. Of passengers transferring to SLO Transit buses, the majority (74.7 percent) transferred from other SLO buses, while 25.3 percent transferred from RTA buses. Within the SLO system, the largest proportion was between Routes 2 and 3 (29.4 percent of all SLO transferring passengers, or 39.0 percent of all transfers within the SLO system). Of those transferring from RTA buses, the proportions were relatively consistent between those coming from Route 9 (8.7 percent of all SLO transfers), Route 10 (7.9 percent), and Route 12 (7.9 percent), with only 0.8 percent transferring from Route 14. Of passengers transferring to RTA buses, 76.4 percent were coming from other RTA buses while 23.4 percent were coming from SLO Transit buses. Within the RTA system, the largest proportions of transfers were between Routes 10 and 12 (28.7 percent of all transfers) and between Routes 9 and 12 (26.8 percent of all transfers). Coming from SLO Transit, 7.3 percent of all RTA transferring boardings were from Route 2, followed by 6.5 percent from Route 3. Runabout Service Runabout is the San Luis Obispo County‐wide ADA complementary paratransit service operated by RTA. Each vehicle that supports this service is wheelchair lift‐equipped. Runabout provides curb‐to‐curb service for all riders through reservations made in advance (riders can request door‐to‐door service if their disability makes curb‐to‐curb service infeasible). Pick up times are coordinated in advance and services are available within a set time‐frame. Service is provided within ¾‐mile of all fixed routes. Runabout meets the ADA complementary paratransit requirements of the fixed routes provided by SLO Transit as well as the other fixed TABLE 24: Ridership on RTA Routes Serving San Luis Obispo Route Weekday Saturday Sunday Annual Route 9 901 259 148 252,744 Route 10 962 287 158 270,562 Route 12 699 180 110 194,884 Route 14 84 No Service No Service 21,559 Route 15 71 48 30 22,249 TOTAL RTA 2718 774 446 761,998 Source: RTA Historical Ridership and Miles, Fiscal Year 2013‐14 LSC Transportation Consultants, Inc. / AECOM, Inc. Page 56 SLO Transit Short Range Transit Plan route services in the county. Runabout drivers are not authorized to enter any personal residence to assist riders. This service is available only to those riders who meet criteria defined by the ADA and deemed eligible through an established ADA certification process managed by RTA. Runabout services can be summarized as follows: Vehicle‐hours total 37,838 per year. Of these 30,456 were with passengers, 6,722 were in‐ service but without passengers on board, and 660 were out of service hours. “No shows” (passengers that are not available for pickup) are 2 percent of all reservations. Cancellations represent 5 percent of total reservations. The service carries 1.20 passenger‐trips per vehicle‐hour of service. Up to 12 to 15 vehicles are in operation on weekdays (with the greatest number on Fridays), and 6 on Saturdays and Sundays. Overall 30.3 percent of riders are subscription rides. A review of Runabout Routematch data for a two month period (October and November 2014) indicated that, overall, 94.2 percent of trips were served on‐time (0 to 5 minutes late), 4.7 percent were served early, while 1.1 percent were served more than 5 minutes late. Of these late trips, on average the service arrive 12 minutes behind the scheduled time. Runabout had zero missed‐trips during the evaluation period. A review of Runabout passenger‐trip origin and destination data for a full year indicated that 34.8 percent of all Runabout trips have both an origin and destination within San Luis Obispo. An additional 25.6 percent of passenger‐trips are generated by riders traveling to or from San Luis Obispo from other communities. Overall, 60.4 percent of all passenger‐trips have one or both trip‐ends in San Luis Obispo. Of the trips in or out of San Luis Obispo, the preponderance (16.5 percent) are to/from the south (the Five Cities area). Fare Structure RTA fixed route cash fares are based on distance traveled with base fares ranging between $1.50 and $3.00 on a single route. In lieu of free transfers, RTA offers a Regional Day Pass for $5.00, which – along with the Regional 31‐Day Pass – is accepted on all fixed route buses operated by the various transit agencies in the county. Senior citizens, disabled passengers, Medicare card holders, and kindergarten through 12th grade students all ride for half fare. RTA offers discounted passes in a 1 day, 7 day, and 31 day increments. All but the 31‐day passes can LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 57 be purchased on the bus. RTA also sells a stored value card. Children under 44 inches tall, riders age 80 and above. The Runabout fare policy is consistent with guidelines of the Americans with Disability Act. Fares are twice the base cash fare of RTA fixed route services for a similar trip, with a cap of $10.00 for each Runabout one‐way trip. All ADA passengers are eligible to use RTA, SLO Transit2 and other regional fixed routes at no fare. This shifting of ridership from Runabout to fixed routes3 helps to substantially reduce overall Runabout costs, while encouraging ADA passengers to use the more inclusive fixed route service. Ride On Transportation Ride On Transportation is an independent non‐profit specialized transportation provider which services San Luis Obispo County. They provide a range of shuttle services for veterans, seniors, people with disabilities, and social service agencies. Additionally, they provide shuttle services for the general public to coordinate airport shuttles, Amtrak shuttles, vanpools, event transport, and a range of other transportation services. Ride On Transportation serves as the Consolidated Transportation Service Agency (CTSA) for San Luis Obispo County. Cambria Community Bus The Cambria Community Bus operates out of the Cambria Community Services District and is administered on behalf of SLO County by RTA. Operating funding for this service is provided by donations. This is a curb‐to‐curb service reserved in advance. One bus runs Monday through Friday and provides local transit in Cambria. Once a week, the bus provides a group trip to San Luis Obispo, and once a month the bus provides a group trip to medical services in Templeton and shopping malls in Paso Robles. Cayucos Senior Van The Cayucos Senior Van is rideshare transportation option available for seniors. This service is reserved in advance and is administered on behalf of SLO County by RTA. This service is primarily funded from proceeds from the senior thrift store; trips are made 7 days a week to locations as close as Morro Bay (shopping, medical) or as far as the Five Cities, depending upon demand. Cambria Anonymous Neighbors Cambria Anonymous Neighbors is a non‐profit organization that provides transportation to seniors and persons with disabilities who need transportation to non‐emergency medical appointments. 2 SLO Transit’s inclusion in this strategy began in September 2015. 3 Roughly 10,000 fixed‐route boardings by persons eligible for Runabout occurred in FY 2014‐15. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 58 SLO Transit Short Range Transit Plan San Luis Obispo Regional Rideshare San Luis Obispo Regional Rideshare is a division of the San Luis Obispo Council of Governments (SLOCOG) which provides regional transportation information, road conditions, and other commute resources. This program supports reducing single occupant vehicle travel by encouraging other options for commuting including rideshare matching for carpooling and vanpools. Other modes of rideshare transportation information is presented for bike, carpool, vanpool, shuttles and taxi services, and public transit. Additionally, San Luis Obispo Rideshare manages the regional mobility management program. The goal of the mobility management program is to bridge the communication gap between public transit agencies and social service agencies. As part of mobility management, SLO Regional Rideshare manages the first rural 511 trip planning service in the nation which provides concise transportation information on road conditions, public transportation, ridesharing, and roadside assistance in both English and Spanish. The 511 service is utilized throughout the state and is funded by the Caltrans New Freedom Grant. Other aspects of mobility management include: Launch of a county‐wide online bus trip planner Personalized trip planning assistance by calling 781‐1385 One‐on‐one transportation training with agency staff Agency wide transportation information presentation or training Transportation Information Centers for onsite use Organized group Transit Field Trips Mobility training to become a trainer for your clients Door‐to‐door trip assistance Cal Poly Late Night Escort Service For Cal Poly students, the Cal Poly Late Night Escort Service is available through the University Police Department. This service provides transportation to locations from and within the campus between the hours of 7:00 PM and 12:00 PM. SLO Safe Ride SLO Safe Ride is a for‐profit company that provides transportation services for events, late‐night rides, weddings, wine tasting, and various other shuttle services. They have been supporting the San Luis Obispo area since 2010. Reservations are made in advance. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 59 Amtrak/LOSSAN Amtrak is a national railroad service that provides services to more than 500 destinations in 46 states. In California, the Los‐Angeles‐San Diego‐San Luis Obispo (LOSSAN) Rail Corridor Agency encourages rail transportation efficiencies with increased ridership, revenue, capacity, reliability, and safety within the LOSSAN Corridor along the California coast. Amtrak operates the Pacific Surfliner which services San Diego, Orange County, Los Angeles, Ventura, Santa Barbara, and San Luis Obispo. During 2014 the Pacific Surfliner made 2 daily round trips from San Diego to San Luis Obispo (source: Amtrak California 2014 Fact Sheet). Amtrak California Thruway Connection buses provide an additional five roundtrips connecting to Pacific Surfliner trains that do not serve San Luis Obispo County stations and two roundtrips that operate through San Luis Obispo and Grover Beach connecting Santa Maria and Hanford. Beyond Pacific Surfliner service, the Coast Starlight operates daily between Los Angeles and Seattle. In San Luis Obispo County, there are multiple transit options available for transportation to the Amtrak stations in Paso Robles, San Luis Obispo, and Grover Beach. Greyhound Greyhound Lines, Inc. is a national bus transportation service with 3,000 stops in North America. Tickets can be purchased to travel within a state or to other states. There are two Greyhound bus stop locations in San Luis Obispo County: one at 1460 Calle Joaquin Street in San Luis Obispo and another in San Miguel at Mission and 14th Streets. Only the San Miguel location is served on a limited basis by RTA Route 9. Taxis Taxis in the San Luis Obispo area provide service to any destination. They can be found on short notice in downtown San Luis Obispo and at the San Luis Obispo Regional Airport. More than 20 different taxi companies provide service to in the region. Among these companies are transportation network companies such as Uber. In the City of San Luis Obispo the Mass Transit Committee is responsible for policy and oversight over transit services and taxis. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 60 SLO Transit Short Range Transit Plan This page left intentionally blank. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 61 Chapter 4 Goals and Objectives INTRODUCTION An important element in the success of any organization is a clear and concise set of goals and objectives, as well as the performance measures and standards needed to attain them. This can be particularly important for a public transit agency, for several reasons: Transit goals can be inherently contradictory. For instance, the goal of maximizing cost effectiveness can tend to focus services on the largest population centers, while the goal of maximizing the availability of public transit services can tend to disperse services to outlying areas. To best meet its overall mission, a public transit agency must therefore be continually balancing the trade‐offs between goals. Adopting policy statements also allows a discussion of community values regarding transit issues that is at a higher level of discussion than is possible when considering case‐by‐case individual issues. As a public entity, a public transit organization is expending public funds, and therefore has a responsibility to provide the public with transparent information on how funds are being spent and how well it is doing in meeting its goals. Funding partners also have a responsibility to ensure that funds provided to the transit program are being used appropriately. The transit organization therefore has a responsibility to provide information regarding the effectiveness and efficiency by which public funds are being spent. An adopted set of goals and performance standards helps to communicate the values of the transit program to other organizations, to the public, and to the organization staff. EXISTING POLICY STATEMENTS As a City‐provided service, SLO Transit is guided by the transportation policies defined in the City’s General Plan. In addition, the City develops transit department goals as part of the biannual budgeting process. Performance standards were developed as part of the 2009 SRTP effort, although not all of those standards are regularly analyzed as part of the transit department’s reports provided to its Mass Transportation Committee (MTC). San Luis Obispo General Plan A new City General Plan Land Use and Circulation Element (LUCE) was adopted by the San Luis Obispo City Council on December 9, 2014. It includes the following key policy statements regarding transit: 1.6.1 Transportation Goals … Goal #2 ‐ Reduce people's use of their cars by supporting and promoting alternatives such as walking, riding buses and bicycles, and using car pools. (Note LSC Transportation Consultants, Inc. / AECOM, Inc. Page 62 SLO Transit Short Range Transit Plan that this goal is quantified in Table 1 elsewhere in the document by setting a goal of 12 percent transit “mode split” ‐‐ proportion of all trips made by transit). 1.7.1 Encourage Better Transportation Habits ‐ San Luis Obispo should: 1. Increase the use of alternative forms of transportation (as shown in Table 1) and depend less on the single‐ occupant use of vehicles. (Note that Table 1 of the document identifies a goal of 12 percent transit “mode split” ‐‐ proportion of all trips made by transit) 2. Ask the San Luis Obispo Regional Transportation Agency to establish an objective similar to #1 and support programs that reduce the interregional use of single‐occupant vehicles and increase the use of alternative forms of transportation. 1.7.2 Promote Alternative Forms of Transportation ‐ San Luis Obispo should: … 2. Complete improvements to the city's transit system serving existing developed areas by 2035, and provide service to new growth areas 1.7.4 Support Environmentally Sound Technological Advancement …1B. When replacing any City vehicle or expanding the City's vehicle fleet, the City will consider purchasing alternative fuel vehicles that reduce air pollution. 1.7.5 Support a Shift in Modes of Transportation – San Luis Obispo will physically monitor the achievement of the modal shift objectives shown on Table 1, and bi‐annually review and adjust transportation programs if necessary. 2.2.4 Incentives for Educational Institutions ‐ The City shall continue to work with Cal Poly, Cuesta College, and other educational institutions to provide incentives to all students, faculty and staff to use alternative forms of transportation. Transit Service Policies 3.1.1 Transit Development ‐ The City shall encourage transit accessibility, development, expansion, coordination and marketing throughout San Luis Obispo County to serve a broad range of local and regional transportation needs. 3.1.2 City Bus Service ‐ The City shall improve and expand city bus service to make the system more convenient and accessible for everyone. Transit services owned and operated by the City shall endeavor to maintain and improve all system‐side transit standards identified in the City’s Short Range Transit Plan. 3.1.3 Paratransit Service ‐ The City shall continue to support paratransit service for seniors and persons with disabilities by public, private and volunteer transportation providers. 3.1.4 Campus Service ‐ The City shall continue to work with Cal Poly to maintain and expand the "free fare subsidy program" for campus affiliates. The City shall work with Cuesta College and other schools to establish similar programs. 3.1.5 Unmet Transit Needs ‐ The City shall work with SLOCOG to identify and address Unmet Transit Needs. 3.1.6 Service Standards ‐ The City shall implement the following service standards for its transit system and for development that is proximate to the transit network: A. Routes, schedules and transfer procedures of the City and regional transit systems should be coordinated to encourage commuter use of buses. B. In existing developed areas, transit routes should be located within 1/4 mile of existing businesses or dwellings. C. In City expansion areas, employment‐intensive uses or medium, medium‐high or high density residential uses should be located within 1/8 mile of a transit route. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 63 D. The spacing of stops should balance patron convenience and speed of operation. 3.1.7 Transit Service Access ‐ New development should be designed to facilitate access to transit service. 3.2.1 Transit Plans ‐ The City shall continue to implement the Short Range Transit Plan (5‐ year time frame) and coordinate with SLOCOG on implementing the Long Range Transit Master Plan (20‐year time frame). The Plans shall consider funding partnerships to continue the Downtown Trolley service as part of the overall transit system as funding permits. 3.2.2 Bulk Rate Transit Passes ‐ The City shall make available bulk rate transit passes to all groups. 3.2.3 Commuter Bus Service ‐ The City of San Luis Obispo shall work with the San Luis Obispo Regional Transit Authority (SLORTA) to maintain and expand commuter bus service to and from the City of San Luis Obispo during peak demand periods consistent with the Short Range Transit Plan and Long Range Transit Plan. 3.2.4 Transit Service Evaluation ‐ The City shall coordinate with the San Luis Obispo Regional Transit Authority (SLORTA) to evaluate the benefits and drawbacks of consolidated service. 3.2.5 Marketing and Promotion ‐ The City shall develop and maintain a comprehensive marketing and promotion program to reach individual target audiences. 3.2.6 The City shall update its Short Range Transit Plan to evaluate adding mass transit stops at the high school and the middle school. 3.1.8 Regional Transit Center ‐ The City shall work with other agencies to develop a regional transit center downtown. 11.1.3 Public Transit Service 00 The City shall encourage improved public transit service to the County airport as soon as practical. While achieving some of these policy statements is within the control of the City and its transit program, others (such as expansion of funding programs) require actions on the part of others, including implementation of long‐range regional transit plans and improvements in regional commuter bus service. This reflects the need for ongoing coordination between the City, SLOCOG and SLORTA to achieve the City’s transit‐related goals. Biennial Budgeting Process The City has developed an integrated process that ties goal setting with the bi‐annual budget development. This is initiated with a City Council goal‐setting workshop, the most recent of which was held on January 24, 2015. Significant to this SRTP study, this process yielded three “major goals” for the 2015‐17 budget process, among which is “Multi‐Modal Transportation: Prioritize implementation of the Bicycle Master Plan and improve and maintain bicycle, pedestrian and transit facilities.” 2009 Short Range Transit Plan The Short Range Transit Plan Update for the City of San Luis Obispo completed by Urbitran Associates in 2009 lists the “proposed service standards” shown in Table 25. As some of these LSC Transportation Consultants, Inc. / AECOM, Inc. Page 64 SLO Transit Short Range Transit Plan standards are based on the average of peer systems, the peer analysis conducted in the 2009 study was updated, as shown in Table 26, and the updated peer averages included in Table 25. TABLE 25: SLO Transit Service Standards Category Standard Service Coverage 90% of population within ¼ mile of a bus route Route spacing guide presented in separate table (Note 1) Employment concentrations of 200 or more employees Health Centers Middle and High Schools Colleges/Universities Shopping Centers over 25 stores or 100,000 SF of retail space Social Service/Government Center 30 minute peak 60 minute off‐peak 5 AM to 10 PM on weekdays 6 AM to 7 PM on weekends Directness Maximum 25% of passengers transferring Patron Convenience Speed Regular routes maximum of 15 MPH Loading 25% standees for short periods acceptable 5 to 7 stops per mile in core (every other block) Fringe 4 to 5 per mile, as needed based on land us es No missed trips 95% on‐time service (not early and no more than 5 minutes late) Road Call Ratio 4,000 to 6,000 miles per road call Fiscal Condition Fare Structure Fare Structure ‐Qualitative criteria Farebox Recovery ‐ Significantly alter routes less than 60% of peer group average (22% is average) Review and modify routes between 60% and 80% peer group average Significantly alter routes less than 60% of peer group average (1.9 passengers per mile and 24 passengers per hour) Review and modify routes between 60% and 80% peer group average Significantly alter routes more than 140% of peer group average cost per passenger ($3.37) or SLO system average Review and modify routes between 120% and 140% average Passenger Comfort Waiting Shelters 25 or more boardings Bus Stop Signs Denote SLO Transit, contact information, and route Revenue Equipment Clean and good condition Public Information Timetable, maps, advertising Source: San Luis Obispo Transit Short Range Transit Plan Final Report, Urbitran Associates, 2009. Peer data updated to FY 2013. Major Activity Center Availability Residential Area Availability Frequency Span Bus Stop Spacing Note 1: This table provides recommended route spacing based upon population density and the proportion of households without autos. It ranges from 1/4 mile spacing in the densest areas with highest non‐auto households up to 1 mile spacing. Dependability Farebox Recovery Productivity Cost Effectiveness and Efficiency LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 65 TA B L E 26 : SL O Tr a n s i t Pe e r Gr o u p Da t a an d Pe r f o r m a n c e In d i c a t o r s Al l Da t a fo r F Y 2 0 1 3 , Fi x e d Ro u t e Se r v i c e s On l y Pe e r Sy s t e m Op e r a t i n g Ex p e n s e s F a r e Re v e n u e Ve h i c l e Re v e n u e Mi l e s Ve h i c l e Re v e n u e Ho u r s Un l i n k e d Pa s s e n g e r Tr i p s Ci t y of Gr e e l e y , C O $ 2 , 1 1 3 , 2 3 2 $ 5 1 7 , 7 3 0 4 4 8 , 7 2 7 3 2 , 8 5 4 5 2 5 , 1 8 6 Bl o o m i n g t o n , I N $6 , 3 3 5 , 1 2 5 $ 1 , 5 4 5 , 1 8 7 9 9 3 , 5 2 5 9 2 , 7 1 7 3 , 4 5 4 , 8 8 9 St . Cl o u d , MN $6 , 5 4 4 , 2 4 3 $ 1 , 3 3 7 , 0 2 1 1 , 1 9 5 , 6 7 1 8 4 , 7 8 5 2 , 1 9 7 , 2 1 0 La s Cr u c e s , N M $2 , 5 6 2 , 7 8 7 $ 5 7 9 , 1 8 3 5 0 6 , 2 6 0 3 6 , 5 5 7 7 5 9 , 6 4 5 Ch a r l o t t e s v i l l e Tr a n s i t , V A $6 , 6 1 4 , 8 5 1 $ 7 5 6 , 5 7 0 9 4 1 , 2 8 2 8 8 , 8 9 5 2 , 4 0 5 , 1 5 1 Bl a c k s b u r g Tr a n s i t , V A $ 4 , 5 4 8 , 5 8 6 $ 1 , 4 2 9 , 7 1 4 7 8 4 , 4 4 2 4 7 , 6 0 7 9 2 7 , 5 6 5 Ea u Cl a i r e Tr a n s i t , WI $ 3 , 7 6 0 , 7 8 4 $ 7 0 9 , 8 4 3 6 9 4 , 8 6 3 4 6 , 3 9 8 1 , 0 0 0 , 8 1 6 Ci t y of Sa n Lu i s Ob i s p o , C A $3 , 3 0 9 , 6 7 4 $ 6 5 4 , 9 0 0 3 9 3 , 8 3 1 3 2 , 5 8 6 1 , 1 0 9 , 5 5 9 Pe e r Sy s t e m Co s t pe r Ve h i c l e Re v e n u e Mi l e Co s t pe r Ve h i c l e Re v e n u e Ho u r Pa s s e n g e r pe r Ve h i c l e Re v e n u e Mi l e Pa s s e n g e r s pe r Ve h i c l e Re v e n u e Ho u r Co s t pe r Pa s s e n g e r Av e r a g e Fa r e Su b s i d y pe r Pa s s e n g e r Fa r e b o x Re c o v e r y Ra t i o Ci t y of Gr e e l e y , CO $4 . 7 1 $ 6 4 . 3 2 1 . 1 7 16 . 0 $ 4 . 0 2 $ 0 . 9 9 $ 3 . 0 4 2 4 . 5 % Bl o o m i n g t o n , I N $6 . 3 8 $ 6 8 . 3 3 3 . 4 8 37 . 3 $ 1 . 8 3 $ 0 . 4 5 $ 1 . 3 9 2 4 . 4 % St . Cl o u d , MN $5 . 4 7 $ 7 7 . 1 9 1 . 8 4 25 . 9 $ 2 . 9 8 $ 0 . 6 1 $ 2 . 3 7 2 0 . 4 % La s Cr u c e s , N M $5 . 0 6 $ 7 0 . 1 0 1 . 5 0 20 . 8 $ 3 . 3 7 $ 0 . 7 6 $ 2 . 6 1 2 2 . 6 % Ch a r l o t t e s v i l l e Tr a n s i t , V A $7 . 0 3 $ 7 4 . 4 1 2 . 5 6 27 . 1 $ 2 . 7 5 $ 0 . 3 1 $ 2 . 4 4 1 1 . 4 % Bl a c k s b u r g Tr a n s i t , V A $ 5 . 8 0 $ 9 5 . 5 4 1 . 1 8 19 . 5 $ 4 . 9 0 $ 1 . 5 4 $ 3 . 3 6 3 1 . 4 % Ea u Cl a i r e Tr a n s i t , WI $ 5 . 4 1 $ 8 1 . 0 5 1 . 4 4 21 . 6 $ 3 . 7 6 $ 0 . 7 1 $ 3 . 0 5 1 8 . 9 % Pe e r M a x i m u m $7 . 0 3 $ 9 5 . 5 4 3 . 4 8 37 . 3 $ 4 . 9 0 $ 1 . 5 4 $ 3 . 3 6 31 . 4 % Pe e r A v e r a g e $5 . 6 9 $ 7 5 . 8 5 1 . 8 8 24 . 0 $ 3 . 3 7 $ 0 . 7 7 $ 2 . 6 1 22 . 0 % Pe e r M i n i m u m $4 . 7 1 $ 6 4 . 3 2 1 . 1 7 16 . 0 $ 1 . 8 3 $ 0 . 3 1 $ 1 . 3 9 11 . 4 % Ci t y of Sa n Lu i s Ob i s p o , C A $8 . 4 0 $ 1 0 1 . 5 7 2 . 8 2 34 . 1 $ 2 . 9 8 $ 0 . 5 9 $ 2 . 3 9 2 3 . 2 % SL O Tr a n s i t Ra n k (1 = B e s t ) 8 8 2 2 4 6 3 4 So u r c e : Na t i o n a l Tr a n s i t D a t a b a s e Mi s s o u r i St a t e Un i v . , Sp r i n g f i e l d MO ex c l u d e d , as it st o p p e d in d e p e n d e n t op e r a t i o n s in 20 0 7 IN P U T DA T A PE R F O R M A N C E I N D I C A T O R S LSC Transportation Consultants, Inc. / AECOM, Inc. Page 66 SLO Transit Short Range Transit Plan SAN LUIS OBISPO COUNCIL OF GOVERNMENTS (SLOCOG) While SLOCOG does not directly operate transit services, it is integral in the funding allocation and planning process. As such, it is worthwhile to review SLOCOG policies and monitoring efforts. As discussed below, there are two documents that directly address transit performance and policies: the Performance Measures Report and the Regional Transportation Plan (RTP). SLOCOG Performance Measures Report SLOCOG has developed a performance measurement program for all elements of transportation throughout San Luis Obispo County. Though it does not set specific performance standards, it does reflect the factors deemed important to the COG. The 2013 Transportation System Performance Measures Report includes the following transit‐related measures. Total Annual Public Transit Ridership Transit Vehicle Collisions per 100,000 Miles Average Age of Transit Vehicles Regional Priority: Connectivity and Integration – Support additional routes that address needs and implement recommendations of short range transit plans and performance audits. SLOCOG 2014 RTP SLOCOG’s 2014 Regional Transportation Plan/Sustainable Communities Strategy provides an important region‐wide policy document. Key transit‐related policy statements consist of the following: Public Transportation Goal Provide sustainable, comprehensive and accessible region‐wide public transportation services to allow persons in the County access to essential services, to improve air quality and overall mobility, and to reduce traffic congestion. Essential services include educational, recreational, health care and employment opportunities. Public Transportation Objectives System Preservation ‐‐ Support efforts of transit, rail and airlines to maintain age & condition of vehicles as needed to provide safe public transportation Safety & Security ‐‐ Support efforts of transit, rail & aviation system operators to maintain high standards for safe operation of their vehicles Mobility & Accessibility ‐‐ Support efforts to increase fleet size, routes served & frequency of service to address demand Connectivity & Integration ‐‐ Support efforts to serve additional routes that address needs and implement recommendations of short range transit plans and performance audits. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 67 Overall Conclusion ‐‐ The region's transportation systems are effectively addressing regional priorities Public Transportation Policies PT 1. Service Level: Provide regional fixed‐route transit services between connecting major and minor population centers; maintain appropriate local community transit services; and provide paratransit service, as necessary all coordinated with regional/local services to meet the identified transit needs. The appropriate levels of service shall be determined by the Short‐Range Transit Plan (SRTP) updates (in agreement with sub area transit plans) and consistent with the RTP regional policies. PT 2. Convenience and Amenities: Improve convenience and passenger amenities for public transit service users where feasible and cost‐effective, to make transit attractive to both transportation‐disadvantaged and choice riders, with a goal to increase ridership at least 4 percent each year (all services combined). PT 3. Sustainable Communities Strategy: Emphasize public transit’s role in the coordinated effort to reduce overall VMT and improve air quality in tandem with ridesharing incentives programs, proposed regulatory changes and potential technological applications (alternative fuels, automated passenger information, automated vehicle location etc.) PT 4. Vanpool Programs: Encourage growth in commuter vanpool programs through user‐ side incentives, outreach, education and promotion. Continue to support the agricultural workers’ vanpool program via targeted bi‐lingual outreach and subsidies. PT 5. Efficiency and Effectiveness: Ensure the provision of reliable public transit services to meet mobility needs at the lowest reasonable cost and encourage better coordination and consolidation among different transit and paratransit systems for more efficient service delivery. PT 6. Public Participation: Maximize regional input from the general public, jurisdictions, and groups on all aspects of public transit. PT 7. Corridor Planning: Focus on sub‐regional corridor and system planning in geographically similar areas to reduce planning costs and enhance coordination and system integration. PT 8. Specialized Transit Services: Develop and provide specialized services and systems to meet the needs of transportation disadvantaged individuals, including those with disabilities or mobility impairments, seniors and persons with low income. PT 9. Express Bus Corridors: Support the regional deployment of a BRT network along main commute corridors enabling the delivery of more competitive travel times and more attractive bus transit services. PT10. Construct Central Area Regional and Local Transportation Center ‐ Support a coordinated transit facility in downtown San Luis Obispo. Existing Monitoring and Ongoing Service Improvement Process City of San Luis Obispo On a monthly basis the contractor (First Transit) provides a summary report that details the following: LSC Transportation Consultants, Inc. / AECOM, Inc. Page 68 SLO Transit Short Range Transit Plan Ridership by route by fare category Total passenger revenue by fare category Revenue and non‐revenue vehicle hours and miles, by route and by weekday/Saturday/Sunday Ridership per revenue vehicle‐miles and revenue vehicle‐hour, by route Costs and budget tracking A “Performance Measures Report” is prepared by SLO Transit staff on a quarterly basis. This summarizes the following data: Passengers by mode (fixed route daytime, trolley, fixed route evening) Revenue‐hours and revenue‐miles by mode Productivity (passengers per revenue hour) by mode Contractor operating costs by mode Fare revenues by mode Farebox ratio by mode Average fare by mode Cost and subsidy per rider, by mode Year‐over‐year trends in ridership by fare type, revenue hours and revenue miles, by weekday/Saturday/Sunday In addition, an “On‐Time Performance Report” is generated monthly using the City’s GPS‐based automatic vehicle tracking system. It reports the number and percent of on‐time, early and late arrivals, by route, at key time points. For instance, performance on Route 3 is tracked at five time points out of the 27 total bus stops served. The report also presents the average minutes that late runs are late, and early runs are early. Discussion and Recommended Improvements The City’s General Plan provides a reasonable set of goals for the transit program. It bears noting that if the City is to achieve the LUCE goal of a 12 percent transit mode split by 2035, it would require a substantial expansion of transit ridership. City staff reports that a comparison of existing transit ridership with total travel demand indicates that at present approximately 7 percent of travel is via transit. Given that expansion of transit services typically have lower productivity than current services, this infers that at least a 70 percent expansion of transit service would be needed to achieve this goal. It also may well require some combination of “auto disincentives” such as expanded paid parking programs, restrictions on parking availability, etc. It would be beneficial to the transit program to develop and adopt its own department Mission Statement separate from the City’s. This key policy element can help focus the organization on those ideals that are most important, and can also help create a sense of common purpose LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 69 within the staff. A reasonable starting point would be “To enhance the mobility and environment of San Luis Obispo through effective and safe public transit services.” Specific considerations regarding the performance standards are as follows: The route spacing guides shown in the previous SRTP based on population density and non‐ auto households is useful, so long as it is understood to be simply a guide. In reality, the limitations of the roadway network and other factors such as key activity centers also define route spacing. The service span standards for weekends (6 AM to 7 PM) may be too broad, as it exceeds the current span (8 AM to 6 PM). The road call ratio shown in the 2009 SRTP (4,000 to 6,000 per road call) would better be stated as “no less than 4,000 vehicle service miles per road call”. Given that the program is exceeding this figure (at 5,700 miles between road calls at present), and given that 4,000 is relatively low compared to transit industry typical standards, it is recommended that a more aspirational standard of “no less than 6,000 vehicle service miles per road call” be adopted. A safety standard of 1 preventable accident per 100,000 should be adopted. The passenger comfort standard of providing a shelter for stops with 25 or more boardings per day should be considered for reduction to 20 or more boardings per day. The public information standard should be modified to include website and social media. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 70 SLO Transit Short Range Transit Plan This page left intentionally blank. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 71 Chapter 5 Peer System Review To help gain an understanding of the effectiveness of the SLO Transit program, a peer analysis has been conducted. PEER SYSTEM SELECTION An initial list of 20 peer candidates was compiled. Since the peer analysis utilized peer systems throughout the country, this larger candidacy pool was used to ensure relevancy among the peer systems. The peer information was drawn from National Transit Database 2013 data. The majority of the peer systems identified had a similar service area population to SLO Transit and were located within a university town. In addition, the Bloomington‐Normal Public Transit System (of Illinois) was included as a peer system due to its status as the American Public Transportation Association’s elected 2015 Outstanding Public Transit System. For each peer candidate, the following data was collected, as shown in Table 27: Operating Expenses Fare Revenue Vehicle Revenue Miles Vehicle Revenue Hours Unlinked Passenger Trips Peak Vehicles Service Area Population Service Area Four indicator categories (operating expenses, peak vehicles, service area population, and service area) were analyzed among the peer candidates and SLO Transit. As shown in Table 28, the percent difference from SLO Transit was calculated in each category for each peer candidate. An average of these percent differences was then taken to illustrate the overall peer variance from SLO Transit in terms of operating level and service size. Peer systems with average percent differences from SLO Transit of over 80 percent were eliminated from the peer review. The City of Corvallis transit system was also eliminated due to its free fare system. The final peer group, consisting of systems that have comparable service spans and production levels to SLO Transit, includes the following: City of Pocatello ‐ Pocatello Regional Transit (PRT) – Operated by the City of Pocatello, Idaho, PCT Transit provides fixed route service to urban and rural areas within Pocatello, as well as Idaho State University campus. Pueblo Transit System (PT) – Pueblo Transit is a publicly‐owned transit system operated by the City of Pueblo, Colorado and managed by the US Department of Transportation. Fixed route service is available throughout the city of Pueblo, with access to CSU Pueblo. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 72 SLO Transit Short Range Transit Plan Ag e n c y Na m e Op e r a t i n g Ex p e n s e s F a r e Re v e n u e Ve h i c l e Re v e n u e Mi l e s Ve h i c l e Re v e n u e Ho u r s Un l i n k e d Pa s s e n g e r Tr i p s Pe a k Ve h i c l e s Se r v i c e Ar e a Po p u l a t i o n Se r v i c e Ar e a (S q mi ) Mi s s o u l a Ur b a n Tr a n s p o r t a t i o n Di s t r i c t (M o u n t a i n Li n e ) 3 , 8 1 9 , 0 1 6 2 7 6 , 9 5 9 5 8 2 , 9 1 4 4 4 , 6 3 0 8 8 6 , 0 4 9 1 8 6 9 , 9 9 9 7 0 Ci t y of Co r v a l l i s (C T S ) 2 , 5 3 3 , 3 4 5 0 4 1 1 , 4 4 8 2 8 , 2 7 8 1 , 1 8 3 , 0 7 2 1 1 5 4 , 6 7 4 1 4 Ci t y of Po c a t e l l o ‐ Po c a t e l l o Re g i o n a l Tr a n s i t (P R T ) 1, 1 5 2 , 0 7 8 9 0 , 0 7 5 3 4 5 , 8 1 0 2 3 , 5 7 2 3 1 3 , 7 8 3 1 1 8 1 , 7 3 0 2 7 Pu e b l o Tr a n s i t Sy s t e m (P T ) 3, 8 6 0 , 2 2 5 5 0 3 , 7 8 1 5 4 0 , 6 0 1 3 9 , 1 7 3 9 9 5 , 5 8 9 1 9 1 0 5 , 0 0 0 3 9 Un i t r a n s ‐ Ci t y of Da v i s 4, 1 3 3 , 8 2 1 2 , 1 3 6 , 4 2 4 8 0 1 , 0 0 7 8 0 , 0 5 0 3 , 8 8 0 , 4 6 4 3 6 7 2 , 6 1 1 1 3 Tu s c a l o o s a Co u n t y Pa r k i n g an d Tr a n s i t Au t h o r i t y 1, 2 5 7 , 2 8 9 1 5 1 , 3 8 6 2 7 1 , 8 3 4 1 8 , 7 6 4 2 9 3 , 3 9 1 7 1 3 6 , 4 8 7 1 7 1 No r t h e r n Ar i z o n a I n t e r g o v e r n m e n t a l Pu b l i c Tr a n s i t Au t h o r i t y (N A I P T A ) 5, 2 4 9 , 6 6 9 1 , 3 5 4 , 3 7 7 7 0 0 , 8 7 9 5 7 , 4 3 4 1 , 8 4 2 , 3 2 2 2 1 7 1 , 9 5 7 3 5 Un i v e r s i t y of Io w a (C a m b u s ) 2 , 9 9 7 , 2 4 8 0 7 4 5 , 9 1 2 7 3 , 4 2 1 4 , 4 9 9 , 8 7 8 2 6 7 1 , 3 7 2 3 0 Ca p i t a l Ar e a Tr a n s p o r t a t i o n Au t h o r i t y (C A T A ) 2 7 , 4 5 3 , 8 4 6 6 , 4 5 3 , 0 1 9 3 , 1 0 9 , 6 4 8 2 3 7 , 7 7 2 1 1 , 3 5 8 , 5 3 5 7 9 2 8 7 , 5 9 8 1 3 6 La s Cr u c e s Ar e a Tr a n s i t (R o a d R U N N E R Tr a n s i t ) 2 , 5 6 2 , 7 8 7 5 7 9 , 1 8 3 5 0 6 , 2 6 0 3 6 , 5 5 7 7 5 9 , 6 4 5 1 2 1 0 7 , 4 1 9 5 5 Un i v e r s i t y of Ge o r g i a Tr a n s i t Sy s t e m (U G A ) 5 , 3 5 5 , 4 8 4 6 , 2 8 1 , 7 2 0 8 5 3 , 6 4 4 1 1 4 , 9 5 9 1 1 , 0 5 8 , 9 4 4 4 7 4 4 , 0 0 0 1 4 Te r r e Ha u t e Tr a n s i t Ut i l i t y (T H T U ) 2 , 0 9 5 , 4 7 2 1 5 6 , 0 0 0 4 5 9 , 4 5 6 4 6 , 2 5 0 3 9 4 , 6 7 8 8 5 9 , 6 1 4 1 8 Ci t y of St . Ge o r g e (S u n T r a n ) 9 4 4 , 7 1 2 1 6 3 , 5 9 8 2 2 8 , 1 1 1 1 7 , 6 9 2 4 7 3 , 8 5 1 6 7 5 , 5 6 1 3 5 Wi l l i a m s b u r g Ar e a Tr a n s i t Au t h o r i t y (W A T A ) 6 , 2 1 6 , 3 0 9 5 6 2 , 0 6 0 1 , 2 7 9 , 9 3 7 8 9 , 8 0 4 2 , 5 4 6 , 8 0 8 4 0 5 7 , 0 0 0 1 4 4 Me s a Co u n t y (G V T ) 3 , 4 6 7 , 3 7 3 4 4 3 , 6 6 7 8 6 3 , 8 8 6 5 6 , 7 2 1 9 7 4 , 6 4 4 1 2 1 2 0 , 0 0 0 6 6 Bi l l i n g s Me t r o p o l i t a n Tr a n s i t (B i l l i n g s ME T Tr a n s i t ) 3 , 6 6 5 , 2 4 5 3 2 2 , 3 8 3 5 7 2 , 7 6 8 3 8 , 3 1 0 6 0 9 , 1 9 4 2 0 1 1 4 , 7 7 3 3 4 Un i v e r s i t y of Ar k a n s a s , Fa y e t t e v i l l e (R a z o r b a c k Tr a n s i t ) 2, 2 7 4 , 7 5 3 1 , 4 0 5 , 3 1 7 4 1 3 , 2 4 5 3 9 , 6 3 6 2 , 0 0 6 , 7 2 2 1 9 7 5 , 1 0 2 1 8 Th e Ci ty of Bo w l i n g Gr e e n / C o m m u n i t y Ac t i o n of So u t h e r n Ke n t u c k y (C A S K ) 97 8 , 0 7 7 5 5 , 2 5 7 1 8 0 , 9 1 7 1 4 , 3 6 5 1 0 7 , 5 1 5 6 5 0 , 0 0 0 1 5 Sa n t a Cr u z Me t r o p o l i t a n Tr a n s i t Di s t r i c t (S C M T D ) 34 , 3 3 2 , 7 1 7 8 , 5 6 9 , 2 6 1 3 , 1 7 2 , 0 1 1 2 1 5 , 6 1 3 5 , 3 6 9 , 6 7 0 8 3 2 5 4 , 5 3 8 4 4 6 Bl o o m i n g t o n ‐No r m a l Pu b l i c Tr a n s i t Sy s t e m 7, 5 3 0 , 1 6 7 1 , 2 4 8 , 5 1 4 1 , 3 0 3 , 8 3 1 9 0 , 9 1 3 2 , 0 0 9 , 2 4 1 2 3 1 2 9 , 1 0 7 4 6 SL O Tr a n s i t 3, 3 0 9 , 6 7 4 6 5 4 , 9 0 0 3 9 3 , 8 3 1 3 2 , 5 8 6 1 , 1 0 9 , 5 5 9 1 0 5 2 , 5 7 6 2 0 So u r c e : Na t i o n a l Tr a n s i t Da t a b a s e 20 1 3 Da t a TA B L E 27 : SL O Tr a n s i t Pe e r Ca n d i d a t e Op e r a t i n g Da t a LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 73 TA B L E 28 : SL O Tr a n s i t In i t i a l Pe e r Ca n d i d a t e Pe r f o r m a n c e In d i c a t o r s an d Ev a l u a t i o n Pe e r Sy s t e m s Ag e n c y Na m e # % fr o m SL O # % fr o m SL O # % fr o m SL O # % fr o m SL O Mi s s o u l a Ur b a n Tr a n s p o r t a t i o n Di s t r i c t (M o u n t a i n Li n e ) $3 , 8 1 9 , 0 1 6 1 5 . 4 % 1 8 8 0 . 0 % 6 9 , 9 9 9 3 3 . 1 % 7 0 2 5 0 . 0 % Ci t y of Co r v a l l i s ( C T S ) $2 , 5 3 3 , 3 4 5 2 3 . 5 % 1 1 1 0 . 0 % 5 4 , 6 7 4 4 . 0 % 1 4 3 0 . 0 % Ci t y of Po c a t e l l o ‐ Po c a t e l l o Re g i o n a l Tr a n s i t ( P R T ) $1 , 1 5 2 , 0 7 8 6 5 . 2 % 1 1 1 0 . 0 % 8 1 , 7 3 0 5 5 . 5 % 2 7 3 5 . 0 % Pu e b l o Tr a n s i t Sy s t e m ( P T ) $3 , 8 6 0 , 2 2 5 1 6 . 6 % 1 9 9 0 . 0 % 1 0 5 , 0 0 0 9 9 . 7 % 3 9 9 5 . 0 % Un i t r a n s ‐ Ci t y of Da v i s $4 , 1 3 3 , 8 2 1 2 4 . 9 % 3 6 2 6 0 . 0 % 7 2 , 6 1 1 3 8 . 1 % 1 3 3 5 . 0 % Tu s c a l o o s a Co u n t y Pa r k i n g an d Tr a n s i t A u t h o r i t y $1 , 2 5 7 , 2 8 9 6 2 . 0 % 7 3 0 . 0 % 1 3 6 , 4 8 7 1 5 9 . 6 % 1 7 1 7 5 5 . 0 % No r t h e r n Ar i z o n a In t e r g o v e r n m e n t a l Pu b l i c Tr a n s i t Au t h o r i t y ( N A I P T A ) $5 , 2 4 9 , 6 6 9 5 8 . 6 % 2 1 1 1 0 . 0 % 7 1 , 9 5 7 3 6 . 9 % 3 5 7 5 . 0 % Un i v e r s i t y of Io w a ( C a m b u s ) $2 , 9 9 7 , 2 4 8 9 . 4 % 2 6 1 6 0 . 0 % 7 1 , 3 7 2 3 5 . 8 % 3 0 5 0 . 0 % Ca p i t a l Ar e a Tr a ns p o r t a t i o n Au t h o r i t y ( C A T A ) $2 7 , 4 5 3 , 8 4 6 7 2 9 . 5 % 7 9 6 9 0 . 0 % 2 8 7 , 5 9 8 4 4 7 . 0 % 1 3 6 5 8 0 . 0 % La s Cr u c e s Ar e a Tr a n s i t (R o a d R U N N E R Tr a n s i t ) $2 , 5 6 2 , 7 8 7 2 2 . 6 % 1 2 2 0 . 0 % 1 0 7 , 4 1 9 1 0 4 . 3 % 5 5 1 7 5 . 0 % Un i v e r s i t y of Ge o r g i a Tr a n s i t Sy s t e m ( U G A ) $5 , 3 5 5 , 4 8 4 6 1 . 8 % 4 7 3 7 0 . 0 % 4 4 , 0 0 0 1 6 . 3 % 1 4 3 0 . 0 % Te r r e Ha u t e Tr a n s i t Ut i l i t y ( T H T U ) $2 , 0 9 5 , 4 7 2 3 6 . 7 % 8 2 0 . 0 % 5 9 , 6 1 4 1 3 . 4 % 1 8 1 0 . 0 % Ci t y of St . Ge o r g e ( S u n T r a n ) $9 4 4 , 7 1 2 7 1 . 5 % 6 4 0 . 0 % 7 5 , 5 6 1 4 3 . 7 % 3 5 7 5 . 0 % Wi l l i a m s b u r g Ar e a Tr a n s i t Au t h o r i t y ( W A T A ) $6 , 2 1 6 , 3 0 9 8 7 . 8 % 4 0 3 0 0 . 0 % 5 7 , 0 0 0 8 . 4 % 1 4 4 6 2 0 . 0 % Me s a Co u n t y ( G V T ) $3 , 4 6 7 , 3 7 3 4 . 8 % 1 2 2 0 . 0 % 1 2 0 , 0 0 0 1 2 8 . 2 % 6 6 2 3 0 . 0 % Bi l l i n g s Me t r o p o l i t a n Tr a n s i t (B i l l i n g s ME T Tr a n s i t ) $3 , 6 6 5 , 2 4 5 1 0 . 7 % 2 0 1 0 0 . 0 % 1 1 4 , 7 7 3 1 1 8 . 3 % 3 4 7 0 . 0 % Un i v e r s i t y of Ar k a n s a s , Fa y e t t e v i l l e (R a z o r b a c k Tr a n s i t ) $2 , 2 7 4 , 7 5 3 3 1 . 3 % 1 9 9 0 . 0 % 7 5 , 1 0 2 4 2 . 8 % 1 8 1 0 . 0 % Th e Ci t y of Bo w l i n g Gr e e n / C o m m u n i t y Ac t i o n of So u t h e r n Ke n t u c k y ( CA S K ) $ 9 7 8 , 0 7 7 7 0 . 4 % 6 4 0 . 0 % 5 0 , 0 0 0 4 . 9 % 1 5 2 5 . 0 % Sa n t a Cr u z Me t r o p o l i t a n Tr a n s i t Di s t r i c t ( S C M T D ) $3 4 , 3 3 2 , 7 1 7 9 3 7 . 3 % 8 3 7 3 0 . 0 % 2 5 4 , 5 3 8 3 8 4 . 1 % 4 4 6 2 1 3 0 . 0 % Bl o o m i n g t o n ‐No r m a l Pu b l i c Tr a n s i t Sy s t e m $7 , 5 3 0 , 1 6 7 1 2 7 . 5 % 2 3 1 3 0 . 0 % 1 2 9 , 1 0 7 1 4 5 . 6 % 4 6 1 3 0 . 0 % SL O Tr a n s i t $3 , 3 0 9 , 6 7 4 0 . 0 % 1 0 0 . 0 % 5 2 , 5 7 6 0 . 0 % 2 0 0 . 0 % So u r c e : Na t i o n a l Tr a n s i t Da t a b a s e 20 1 3 Da t a Op e r a t i n g Ex p e n s e s P e a k Ve h i c l e s S e r v i c e Ar e a Po p u l a t i o n S e r v i c e Ar e a (S q mi ) Av e % Di f f e r e n c e fr o m SL O 94 . 6 % 16 . 9 % 41 . 4 % 75 . 3 % 74 . 8 % 89 . 5 % 25 1 . 7 % 70 . 1 % 63 . 8 % 61 1 . 6 % 80 . 5 % 11 9 . 5 % 20 . 0 % 57 . 5 % 25 4 . 1 % 95 . 8 % 43 . 5 % 35 . 1 % 10 4 5 . 4 % 13 3 . 3 % 0. 0 % LSC Transportation Consultants, Inc. / AECOM, Inc. Page 74 SLO Transit Short Range Transit Plan Northern Arizona Intergovernmental Public Transit Authority (NAIPTA) – NAIPTA fixed routes, referred to as the “Mountain Line,” and “Mountain Link,” are operated by the City of Flagstaff and Coconino County. The fixed routes service the city of Flagstaff and surrounding areas, with direct lines to and from the NAU Campus. Terre Haute Transit Utility (THTU) – THTU, operated by the City of Terre Haute, Indiana, serves Terre Haute, including the campuses of Indiana State University and Ivy Tech. City of St. George (SunTran) – The City of St. George operates SunTran throughout St. George, with service to Dixie State University. Billings Metropolitan Transit (Billings MET Transit) – The City of Billings, Montana offers MET Transit, which serves downtown Billings and outlying areas. The City of Bowling Green/Community Action of Southern Kentucky (CASK) – The non‐ profit group Community Action of Southern Kentucky operates transit services within the city limits of Bowling Green, Kentucky. Encompassed within the city transit system, “Go College Life” provides transit service to Western Kentucky University and numerous technical and community colleges. Bloomington‐Normal Public Transit System – Otherwise referred to as “Connect Transit,” Bloomington‐Normal Public Transit System is a joint transit effort provided by the City of Bloomington and the Town of Normal (both located in Indiana). The service operates within the limits of Bloomington and Normal, with several routes specifically targeting Indiana State University. PEER ANALYSIS Tables 29 and 30 illustrate key performance indicators for the peer systems alongside SLO Transit. System Productivity Passengers per VRH SLO Transit’s passengers per VRH figure is higher than any of the peer systems, as shown in Figure 17. The number of passengers per VRH among the peer systems ranges from 7.48 (Community Action of Southern Kentucky or CASK) to 32.08 (Northern Arizona Intergovernmental Public Transit Authority or NAIPTA) averaging at 17.18. SLO Transit’s average passengers per VRH is 34.05, nearly double that of the peer average. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 75 TA B L E 29 : SL O Tr a n s i t Pe e r Pe r f o r m a n c e In d i c a t o r s Ci t y of P o c a t e l l o ‐ Po c a t e l l o Re g i o n a l Tr a n s i t (P R T ) Pu e b l o Tr a n s i t Sy s t e m (P T ) No r t h e r n Ar i z o n a In t e r g o v e r n m e n t a l P u b l i c Tr a n s i t Au t h o r i t y (N A I P T A ) Te r r e Ha u t e Tr a n s i t U t i l i t y (T H T U ) Ci t y of St . Ge o r g e (S u n T r a n ) Bi l l i n g s Me t r o p o l i t a n Tr a n s i t ( B i l l i n g s ME T Tr a n s i t ) Th e Ci t y of Bo w l i n g Gr e e n / C o m m u n i t y Ac t i o n of So u t h e r n Ke n t u c k y (C A S K ) Bl o o m i n g t o n ‐ No r m a l P u b l i c Tr a n s i t Sy s t e m Pa s s e n g e r s pe r VR H 7 . 7 2 2 5 . 4 2 3 2 . 0 8 7 . 5 3 1 9 . 2 2 1 5 . 9 0 7 . 4 8 2 2 . 1 0 Pa s s e n g e r s pe r VR M 0 . 5 1 1 . 8 4 2 . 6 3 0 . 8 1 1 . 7 8 1 . 0 6 0 . 5 9 1 . 5 4 Pa s s e n g e r Tr i p s pe r C a p i t a 5 . 1 7 9 . 4 8 2 5 . 6 0 6 . 9 0 6 . 3 6 5 . 3 1 2 . 1 5 1 5 . 5 6 Op e r a t i n g Co s t pe r VR H $ 4 8 . 2 4 $ 9 8 . 5 4 $ 9 1 . 4 0 $ 4 3 . 7 7 $ 4 8 . 3 9 $ 9 5 . 6 7 $ 6 8 . 0 9 $ 8 2 . 8 3 Op e r a t i n g Co s t pe r VR M $ 3 . 2 1 $ 7 . 1 4 $ 7 . 4 9 $ 4 . 6 9 $ 4 . 4 8 $ 6 . 4 0 $ 5 . 4 1 $ 5 . 7 8 Op e r a t i n g Co s t pe r Pa s s e n g e r $ 6 . 2 5 $ 3 . 8 8 $ 2 . 8 5 $ 5 . 8 1 $ 2 . 5 2 $ 6 . 0 2 $ 9 . 1 0 $ 3 . 7 5 Fa r e b o x Re c o v e r y Ra t i o 5 . 2 % 1 3 . 1 % 2 5 . 8 % 8 . 4 % 1 4 . 6 % 8 . 8 % 5 . 6 % 1 6 . 6 % Su b s i d y pe r Pa s s e n g e r $ 5 . 9 3 $ 3 . 3 7 $ 2 . 1 1 $ 5 . 3 3 $ 2 . 1 5 $ 5 . 4 9 $ 8 . 5 8 $ 3 . 1 3 Av e r a g e Fa r e $ 0 . 3 3 $ 0 . 5 1 $ 0 . 7 4 $ 0 . 4 9 $ 0 . 3 7 $ 0 . 5 3 $ 0 . 5 1 $ 0 . 6 2 So u r c e : Na t i o n a l Tr a n s i t Da t a b a s e 20 1 3 Da t a Pe e r Sy s t e m LSC Transpo Page 76 TABLE Passeng Passeng Passeng Operatin Operatin Operatin Farebox Subsidy Averag e Source: Nat ortation Consulta E 30: SLO T gers per VRH gers per VRM ger Trips per C ng Cost per VR ng Cost per VR ng Cost per Pa x Recovery Rat per Passenge e Fare per Pas s tional Transit Datab ants, Inc. / AECO Transit Pee Mi Capita RH $ RM $ assenger $ tio er $ s enger $ base 2013 Data OM, Inc. r Group Sta Peer inimum P Max 7.48 3 0.51 2 2.15 2 $43.77 $9 $3.21 $ $2.52 $ 5.2%2 $2.11 $ $0.33 $ atistics Peer ximum P Ave 32.08 17 2.63 1 25.60 9 98.54 $7 $7.49 $5 $9.10 $5 25.8% 12 $8.58 $4 $0.74 $0 Peer erage SLO Tran 7.18 34. 1.35 2.8 9.57 21. 72.12 $101 5.57 $8. 5.02 $2. 2.3% 19.8 4.51 $2. 0.51 $0. SLO Transit Sh O nsit SLO to Averag Peer 05 198.2 82 209.3 10 220.6 1.57 140.8 40 150.8 98 59.4% 8% 161.4 39 53.0% 59 115.6 hort Range Trans o ge r SLO Tran Ranki n (1 = Bes 2%1 3%1 6%2 8%9 8%9 %3 4%2 %3 6%3 sit Plan nsit ng st) LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 77 Passengers per VRM SLO Transit’s average passengers per VRM figure is 2.82, which is over twice the peer average of 1.35 passengers per VRM. Out of the systems analyzed, SLO has the highest number of passengers per VRM, with NAIPTA coming in second at 2.63. Passenger‐Trips per Capita The average peer number of passenger‐trips per capita is 9.57, which is less than half that of SLO Transit’s annual average of 21.1 passenger‐trips per capita. The peer passenger‐trips per capita range from 2.15 (CASK) to 25.6 (NAIPTA). System Productivity Summary SLO Transit’s system productivity far surpasses the peer system averages in all three productivity measures. These figures suggest that SLO Transit is successfully generating ridership and providing resources in a useful manner. Economic Efficiency Operating Cost per VRH Among the peer systems, the operating cost per vehicle revenue hour ranges from $43.77 (Terre Haute Transit Utility or THTU) to $98.54 (Pueblo Transit System or PT), averaging at $72.12. SLO Transit’s operating cost per VRH is higher than any peer system, and a substantial 40.8 percent above the average, at $101.57. Operating Cost per VRM The peer operating costs per VRM vary from $3.21 (Pocatello Regional Transit or PRT) to $7.49 (Northern Arizona Intergovernmental Public Transit Authority or NAIPTA), averaging at $5.57. SLO Transit’s operating cost per VRM of $8.40 is the highest out of all nine systems analyzed. Economic Efficiency Summary SLO Transit’s operating cost per VRH and VRM is higher than any other peer systems. This suggests it may be useful to further examine how to more efficiently operate the system. Economic Productivity Summary Operating Cost per Passenger SLO Transit’s operating cost of $2.98 per passenger is significantly lower than the peer average of $5.02 per passenger. The lowest operating cost per passenger is $2.52 (City of St. George LSC Transpo Page 78 SunTran) lowest co Farebox Farebox 25.8 perc average Subsidy p SLO Tran $4.51, as whereas Average SLO Tran range fro ortation Consulta ), whereas th ost per passe Recovery Ra recovery rat cent (NAIPTA 12.3 percent per Passenge nsit’s subsidy s shown in Fi the highest Fare nsit’s average om $0.33 (PR ants, Inc. / AECO he highest o enger of all s atio tios among t A). With a fa t farebox rec er‐Trip y per passen igure 18. NA peer subsid e fare of $0. RT) to $0.74 OM, Inc. operating cos systems ana the peer syst arebox recov covery ratio ger‐trip of $ AIPTA has a p y per passen 59 is slightly (NAIPTA). st per passe alyzed. tems vary su very ratio of among pee $2.39 is 47.0 particularly l nger‐trip of y above the p nger is $9.10 ubstantially, 19.8 percen ers. percent low low subsidy $8.58 belon peer averag SLO Transit Sh 0 (CASK). SLO from 5.2 pe nt, SLO far su wer than the per passeng gs to CASK. e of $0.51. T hort Range Trans O has the th ercent (PRT) urpasses the e peer averag ger‐trip of $2 The peer far sit Plan hird‐ to e ge of 2.11, es LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 79 Economic Productivity Summary Compared to the peer averages, SLO Transit excels in terms of operating cost per passenger, farebox recovery ratio, and subsidy per passenger‐trip. While SLO Transit’s average fare is slightly above average, high system productivity levels and economic productivity levels suggest that the fare level is not hindering transit participation. PEER FARE REVIEW An important frame of reference when considering fares is the fares charged by other similar “peer” transit systems. On SLO Transit, regular one‐way fares are $1.25 and discounted fares (applicable to persons age 65 to 79 and/or with a disability) are $0.60. As shown in Table 31, the average regular one‐way fare among the SLO Transit peer systems is $1.31 and the average peer discounted fare is $0.63. Both the regular and discount SLO fares are 5 percent below the peer average. Terre Haute Transit Utility and the City of Bowling Green are the two peer transit agencies with higher fares than SLO Transit ($1.75 and $2.00 respectively). Information on the pass options for SLO Transit and the peer systems is also illustrated in Table 31. While SLO Transit offers day passes, only half of the peer systems include a day pass option. The peer day passes average $2.69, ranging from $2.00 ‐ $3.75. SLO Transit’s local day pass costs $3.00, which falls within the peer range, and 12 percent above the average. The majority of systems include multi‐ride passes. SLO Transit offers a 16‐ride pass, and the peer passes include 4 to 40 rides. All of the peer systems provide multiple‐day passes, including 10‐day, 31‐ day, 35‐day, monthly, and semester passes. SLO Transit includes the greatest variety of multiple‐day passes, with 3‐day, 5‐day, 7‐day, and 31‐day passes. Five of the systems include “monthly” passes, and four of the systems (including SLO Transit) offer 30‐35 day passes. The peer monthly (including 30‐35 day) passes range from $22.00 ‐ $45.00, averaging at $34.00. SLO Transit’s local 31‐day pass costs $37.00, exceeding the peer average by 9 percent. Another way to consider the monthly pass rate is to identify the percent discount that monthly pass users receive in comparison with the base fare, assuming that the pass user rides one round‐trip per month on 22 work/school days per year. As shown in the right‐most column of Table 31, SLO Transit currently provides a 33 percent discount to regular monthly pass user, which is a smaller discount than the 40 percent average of the peers. Finally, Table 31 indicates that all of the peer systems provide discounts for students of the major college/university, with half providing free transit rides throughout the system. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 80 SLO Transit Short Range Transit Plan TA B L E 31 : SL O Tr a n s i t Fa r e St r u c t u r e Pe e r An a l y s i s Re g u l a r Fa r e Di s c o u n t Fa r e % Di s c o u n t Da y Pa s s Pu n c h Pa s s Mu l t i d a y Pa s s Da y Pa s s Fa r e (R e g ) Mo n t h l y Pa s s Fa r e (R e g ) Mo n t h l y Pa s s % Di s c o u n t ( 1 ) Ci t y of Po c a t e l l o ‐ Po c a t e l l o Re g i o n a l Tr a n s i t (P R T ) $1 . 0 0 $0 . 5 0 50 % Y4 0 ‐ri d e m o n t h l y $ 2 . 0 0 $2 5 . 0 0 43 % Fr e e on ca m p u s , 50 % Di s c o u n t of f ‐ca m p u s Pu e b l o Tr a n s i t Sy s t e m ( P T ) $ 1 . 2 5 $0 . 6 0 52 % Y2 2 ‐ri d e 3 5 ‐da y $3 . 7 5 $4 4 . 0 0 20 % 2 0 % Di s c o u n t 10 ‐da y 30 ‐da y Te r r e Ha u t e Tr a n s i t Ut i l i t y ( T H T U ) $ 1 . 7 5 $0 . 8 5 51 % N1 4 ‐ri d e 3 1 ‐da y ‐‐ $4 5 . 0 0 42 % Fr e e Fa r e Se m e s t e r 32 % Mo n t h l y Bi l l i n g s Me t r o p o l i t a n Tr a n s i t (B i l l i n g s ME T Tr a n s i t ) $1 . 2 5 $0 . 5 0 60 % N1 0 ‐ri d e M o n t h l y ‐‐ $2 2 . 0 0 60 % 32 % Di s c o u n t on Mo n t h l y Pa s s On l y 4 ‐ri d e 55 % 9 ‐ri d e Bl o o m i n g t o n ‐No r m a l Pu b l i c Tr a n s i t Sy s t e m $1 . 0 0 $0 . 5 0 50 % N ‐‐ Mo n t h l y ‐‐ $2 9 . 0 0 34 % Fr e e Fa r e Av e r a g e Pe e r Fa r e $ 1 . 3 1 $0 . 6 3 52 % ‐‐ ‐ ‐ ‐‐ $2 . 6 9 $3 4 . 0 0 40 % ‐‐ SL O Tr a n s i t ( 2 ) $1 . 2 5 $ 0 . 6 0 5 2 % Y 1 6 ‐ri d e 3 ‐da y 5 ‐da y 7 ‐da y 31 ‐da y $3 . 0 0 $ 3 7 . 0 0 33 % Fr e e Fa r e ‐ SL O Tr a n s i t % of Pe e r Av g 95 % 9 5 % 1 1 2 % 1 0 9 % 8 2 % ‐ SL O Tr a n s i t Ra n k i n g 33 4 4 6 So u r c e : We b s i t e s of re s p e c t i v e tr a n s i t ag e n c i e s No t e 1: Fo r re g u l a r ri d e r s ma k i n g 44 on e ‐wa y tr i p s pe r mo n t h . No t e 2: Lo c a l mo n t h l y pa s s ra t e . Re g i o n a l mo n t h l y pa s s al s o av a i l a b l e fo r $6 4 . On e ‐Wa y Fa r e s F a r e Me d i a Ty p e s Of f e r e d $2 . 5 0 $3 0 . 0 0 $1 . 0 0 $0 . 5 0 50 % $2 . 5 0 N o r t h e r n Ar i z o n a In t e r g o v e r n m e n t a l Pu b l i c Tr a n s i t Au t h o r i t y (N A I P T A ) $3 7 . 0 0 Y1 0 ‐ri d e $1 . 2 5 $0 . 6 0 52 % Y ‐‐ Th e Ci t y of Bo w l i n g Gr e e n / C o m m u n i t y Ac t i o n of So u t h e r n Ke n t u c k y (C A S K ) $2 . 0 0 $1 . 0 0 50 % Ci t y of St . Ge o r g e (S u n T r a n ) Mo n t h l y N$ 4 0 . 0 0 ‐‐ Fa r e Di s c o u n t fo r St u d e n t s of Ma j o r Co l l e g e ? 33 % Fr e e Fa r e Fr e e Fa r e 58 % Di s c o u n t on Mo n t h l y Pa s s On l y Pa s s Co s t s LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 81 Chapter 6 Service Alternatives This chapter presents a wide range of potential service alternatives for SLO Transit. Route changes are first evaluated, including changes and combinations of the existing fixed routes. Alternatives are next considered regarding the hours and seasons that various services are provided. It should be noted that this analysis does not consider significant changes to the Cal Poly campus. Campus Administration is currently in the process of developing a Master Plan, which presently is envisioned to reflect a growth in student population, provision of additional on‐ campus housing, possible closure of existing roadways, and a possible on‐campus shuttle. While this Plan may well impact transit service strategies in the long term, at present it appears that substantive implementation of the Master Plan will largely occur beyond the 5‐year plan period of this SRTP. ROUTES ALTERNATIVES Routes 1 and 3 Routes 1 and 3 both serve the area southeast of downtown, and are best considered together. These routes serve the Broad Street and Johnson Street corridors, as follows: Route 1 consists of a counterclockwise loop, exiting downtown via Broad Street to the south, heading east on Orcutt Road, and returning north to downtown via Augusta (south of Bishop) and Johnson Street. This element is scheduled for 32 minutes of running time, and is operated once per hour. (At present, it also serves Cal Poly over the remainder of the hour, though this may change.) North of downtown, Route 1 serves the Foothill Boulevard corridor and Sierra Vista Hospital, providing a direct connection between neighborhoods between downtown and neighborhoods to the north without having to travel through the Cal Poly campus. Route 3 consists of a clockwise loop, exiting downtown via Johnson Street southbound, traveling along Laurel and Orcutt Road to Tank Farm Road, traveling west on Tank Farm Road and returning northbound via Broad Street. It is scheduled for 32 minutes of running time, and is operated every 40 minutes. Together, these routes provide bi‐directional service every 60 minutes in one direction and every 40 minutes in the other as far south as Orcutt Road, and service every 40 minutes in one direction as far south as Tank Farm Road. This service plan is generally effective (as measured by factors such as passenger‐trips per vehicle‐hour), but does have some existing disadvantages: LSC Transportation Consultants, Inc. / AECOM, Inc. Page 82 SLO Transit Short Range Transit Plan The bus stops on Tank Farm Road at Wavertree Street and Brookpine Drive are on the opposite (north) side of the street from the adjacent residential neighborhoods, requiring passengers to cross Tank Farm Road at an uncontrolled intersection, which is a busy (8,000 vehicles per day) and relatively high‐speed road. Similarly, the stops serving Damon‐Garcia Sports Complex are on the opposite side of Broad Street (though a controlled crosswalk is available at the Industrial Way signal). The existing routes do not serve nearby transit generators, such as the residential areas and employment centers east of the airport. (With a 60‐minute running time on Route 3, a loop via Poinsettia Street, Fuller Road and Broad Street south of Tank Farm Road could be a simple addition.) There are only 41 boardings and 30 alightings on Route 1 north of downtown, most of whom would still be able to access downtown on Route 4/5. Before assessing route alternatives, it is useful to review potential developments in the vicinity and their possible implications for transit service: The Righetti Ranch/Jones Ranch area of the Orcutt Area Specific Plan encompasses the undeveloped area north of eastern Tank Farm Road, between the Union Pacific Railroad on the west and Orcutt Road on the east. The area is ultimately envisioned to be developed with 286 single family homes and 87 multifamily homes, of which 49 would be low‐income housing. A small proportion (approximately 10 percent) would be accessed via Orcutt Road north of Righetti Hill, with the majority of development with access off of Tank Farm Road just east of the rail tracks. This development would generate a modest level of transit demand, which could be partially (though not wholly) served by a stop at the new access intersection (proposed to consist of a roundabout) along Tank Farm Road. The initial development phase of 212 units could be constructed over the next few years. Means of providing transit service to this area is discussed below for each of the service options. The Chevron Tank Farm area is located along both sides of Tank Farm Road, from Santa Fe Road on the east to the existing development on the west. While a majority of this area is proposed for environmental restoration and open space, there is a substantial area in the eastern portion of this site slated for business park and service/ manufacturing uses. Providing service to these transit trip generators would probably require implementation of a cross‐town route. As development is probably beyond the 5‐year horizon of this SRTP, it is not considered further. The Margarita Specific Plan Area includes the area between South Higuera Street and Broad Street, north of the Chevron Tank Farm area and south of the South Hills. It is planned for up to 840 residences (of which 185 would be medium‐high or high density), along with a 28‐ acre business park. The key question with regards to the SRTP is timing of the extension of LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 83 Prado Road east to Broad Street and associated development, which is currently uncertain. Once developed, this could be a moderate transit trip generator. Potential means of serving this development, once it occurs, are discussed below. Four options for changes to Routes 1 and 3 are presented below. All would require two buses to operate (one on each route), and would provide service every 30 minutes on Route 1 and every 60 minutes on Route 3. Alternative 1: Two One‐Way Opposite Loops, With Route 3 Extension South on Broad Street This alternative is shown in Figure 19, modified to only serve neighborhoods in downtown, since ridership north of downtown is relatively low (only approximately 8 percent of total Route 1 ridership) and this area is served by multiple routes. This proposal provides bi‐directional service along Broad Street south of Orcutt Road while discontinuing service along Orcutt Route southeast of Johnson Avenue and along Tank Farm Road east of Poinsettia Street (at least in the near term prior to Righetti Ranch development). It adds service along Fuller Road and Poinsettia Street, which is close to employment sites and residential neighborhoods. This alternative would result in the elimination of three bus stops along Tank Farm Road: at Wavertree Street, Brookpine Drive, and Hollyhock Way. At present, the boarding and alighting data presented in Chapter 2 indicates that these stops are not highly used, combining for a total of 8 boardings and 13 alightings per day. The busier bus stop at the intersection of Poinsettia Street and Tank Farm Road, which serves 10 boardings and 38 alightings per day, would need to be relocated. This route would run on a counter‐clockwise loop to complement Route 3, which provides service in the clockwise direction. Route 1 passengers north of downtown would have service along other routes (4 and 6A); however service to downtown may be less direct or may require a transfer. There are 41 boardings and 30 alightings per day north of downtown that would be impacted. The current cycle time for Route 3 is 40 minutes today. For this alternative, the running time could be 45 minutes; however, the cycle time should be 60 minutes allowing for a clock face headway (and for future potential expansion). Route 1 would operate with one vehicle providing service every 30 minutes. An eastward extension on Tank Farm Road between Poinsettia Street and the Righetti Ranch access drive could serve the Righetti Ranch development. (A roundabout at this access point on Righetti Road would provide a convenient means of turning the bus around.) Similarly, a diversion on Route 3 approximately ¼ west on extended Prado Road (to another roundabout) could serve the eastern portion of the Margarita Specific Plan area. Service to Tank Farm Road east of the Union Pacific railroad tracks would be eliminated and replaced with a turnaround through the neighborhood south of Tank Farm. Specifically, the bus would proceed south along Broad Street, east on Tank Farm Road, south on Poinsettia Street, and west on Fuller Road before returning north on Broad Street. There would be an anticipated net ridership gain if implemented, as this neighborhood has relatively high potential transit demand and as the extension would serve numerous employers. With increased ridership, the Route would also LSC Transportation Consultants, Inc. / AECOM, Inc. Page 84 SLO Transit Short Range Transit Plan Fuller R d . Poins e t t iaSt. S a n L u i sS a n L u i sO b i s p oO b i s p o £¤101 UV227 UV227 UV227 Prado Rd Tank Farm Rd T o r o S t H i g u e r a S t O s o s S t S a n L u i s D r S a n t a R o s a S t J o h n s o n A v e H i g u e r a S t Monte r e y S t C h o r r o S t Hi g u e r a S t TankFarm Rd Marsh S t Orcutt Rd Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors f f f f f f Future Extensionto Margarita AreaSpecific Plan Future Extensionto Roundabout atRighetti Ranch Route 1 Alternative 1 Route 3 Alternative 1 Existing Route 1 Existing Route 3 d d d d 0 0.5 10.25 Miles I Figure Routes 1 and 3 Alternative 1 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 85 increase in revenue. It would be within a convenient ¼ mile walk from the employment center east of the airport. It is envisioned that this Route would run as a clockwise version of Route 1 with a southern extension. The bus stops along Tank Farm Road that will no longer be served have 21 boardings and alightings per day, which is only 3% percent of total daily route ridership. A potential option with an extension to Route 3 would be to offer on‐call service to the San Luis Obispo Airport on key days around the beginning and end of the Cal Poly quarter sessions for students traveling by air. Due to the poorly connected neighborhoods and limited pedestrian access and lack of space needed to operate large buses in the neighborhoods, a fixed route to the airport is not recommended. However, an employer funded shuttle for mid‐day travelers to access downtown could be considered. Ridership would be increased by the additional service frequency on Route 1, additional service area, and improved connections associated with consistent clock headways. However, ridership would be reduced due to the elimination of some existing stops, the lower service frequency on Route 3, and the need to transfer for persons currently riding Route 1 through downtown. As shown in Table 32, the net impact of this alternative would be an increase of 4,200 passenger‐ trips per year. This would result in an increase in cash fares of $1,000 per year. Operating costs would increase slightly, by $2,000. Overall annual subsidy would be increased by $1,000 annually. Advantages Expands service availability by providing Route 1 service every 30 minutes, rather than hourly with one bus. While Route 3 would be reduced from every 40 minutes to hourly, the total number of bus runs would increase from 29 per day to 33. Service as far south as Fuller Road would provide transit access to residential and employment areas near the airport. This neighborhood has relatively high transit potential characteristics. Consistent clock headways would be easier for passengers to remember and use. The additional layover time on Route 3 would improve on‐time performance. A stop more convenient to Damon‐Garcia Sports Complex could be provided. The existing low productivity portion of Route 3 between Johnson/Orcutt and Poinsettia/Tank Farm would be eliminated. Route 1 will no longer serve unproductive segments north of downtown. Current Route 1 riders will still be able to access downtown on Routes 4/5. Provides evening service on both S. Broad Street and Johnson Avenue in the weekday evenings (Route 3). LSC Transportation Consultants, Inc. / AECOM, Inc. Page 86 SLO Transit Short Range Transit Plan TA B L E 32 : SL O Tr a n s i t Se r v i c e Al t e r n a t i v e s Su m m a r y Al t e r n a t i v e Se r v i c e Ho u r s S e r v i c e Mi l e s O p e r a t i n g Co s t Ri d e r s h i p Fa r e Re v e n u e s Op e r a t i n g Su b s i d y Ch a n g e in Pe a k Bu s e s ‐‐ ‐‐ 1 2 On e ‐Wa y Op p o s i t e Lo o p s , Wi t h Ro u t e 3 Ex t e n s i o n S on Br o a d St 2, 4 8 0 4 8 0 $ 2 , 0 0 0 4 , 2 0 0 $ 1 , 0 0 0 $ 1 , 0 0 0 0 2 Bi ‐Di r e c t i o n Ro u t e s (R o u t e 1 on Br o a d St , Ro u t e 3 on Jo h n s o n Av e ) 1, 6 0 0 1 4 , 8 1 0 $ 6 2 , 1 0 0 ‐8, 1 0 0 ‐$1 , 9 0 0 $ 6 4 , 0 0 0 0 3 Bi ‐Di r e c t i o n Ro u t e s (R o u t e 1 on Jo h n s o n Av e an d Ro u t e 3 on Br oa d St ) 1, 6 0 0 ‐4, 4 7 0 ‐$1 8 , 7 0 0 3 , 9 0 0 $ 9 0 0 ‐$1 9 , 6 0 0 0 4 R e v e r s e Ex i s t i n g Ro u t e s 1, 0 1 0 5 , 4 3 0 $ 2 2 , 8 0 0 2 2 , 7 0 0 $ 5 , 2 0 0 $ 1 7 , 6 0 0 0 1M i n o r Re v i s i o n to Se r v e Ne w De v e l o p m e n t 48 0 ‐4, 4 5 0 ‐$1 8 , 6 0 0 ‐15 , 2 0 0 ‐$3 , 6 0 0 ‐$1 5 , 0 0 0 0 2 La r g e 1 ‐Wa y Lo o p on Hi g u e r a St , Lo s Os o s Va l l e y Rd an d Ma d o n n a Rd 48 0 ‐19 0 ‐$8 0 0 ‐10 , 4 0 0 ‐$2 , 4 0 0 $ 1 , 6 0 0 0 ‐‐ ‐‐ 1 Co m b i n e Ro u t e 4 an d Ro u t e 2 an d Op e r a t e Bo t h Wa y s on Hi g u e r a St , Lo s Os o s Va l l e y Rd an d Ma d o n n a Rd ‐6, 7 7 0 ‐55 , 3 3 0 ‐$2 3 1 , 8 0 0 ‐16 , 8 0 0 ‐$3 , 6 0 0 ‐$2 2 8 , 2 0 0 ‐1 ‐‐ ‐‐ 1A Re v i s e Ro u t e 4 to 2 ‐Wa y Se r v i c e on Ma d o n n a Ro u t e an d Re v i s e Ro u t e 5 to Se r v e Ca l i f o r n i a Bl v d ‐ Ho u r l y Rt 4 ‐3, 2 9 0 ‐38 , 7 6 0 ‐$1 6 2 , 4 0 0 ‐10 , 5 0 0 ‐$1 , 4 0 0 ‐$1 6 1 , 0 0 0 ‐1 1B Re v i s e Ro u t e 4 to 2 ‐Wa y Se r v i c e on Ma d o n n a Ro u t e an d Re v i s e Ro u t e 5 to Se r v e Ca l i f o r n i a Bl v d ‐ Ha l f ‐Hr l y Rt 4 ‐27 8 5 , 3 9 6 $ 2 2 , 6 0 0 4 4 , 0 0 0 $ 5 , 7 0 0 $ 1 6 , 9 0 0 0 2 Co m b i n e d 2 ‐Wa y Ro u t e ‐2, 5 0 0 ‐97 , 8 0 0 ‐$4 0 9 , 8 0 0 ‐26 , 6 0 0 ‐$3 , 5 0 0 ‐$4 0 6 , 3 0 0 0 1T w o Ha l f ‐Ho u r l y Ro u t e s 0 ‐2, 0 1 0 ‐$8 , 4 0 0 5 , 1 0 0 $ 1 0 0 ‐$8 , 5 0 0 0 2O n e Ho u r l y Ro u t e Pr o v i d i n g 30 Mi n u t e Fr e q u e n c y 0 ‐2, 0 3 0 ‐$8 , 5 0 0 5 , 5 0 0 $ 1 0 0 ‐$8 , 6 0 0 0 3 Tw o Ha l f ‐Ho u r l y Ro u t e s Pr o v i d i n g Se r v i c e Ev e r y 15 Mi n u t e s in Pe a k Pe r i o d s 4, 4 1 0 3 4 , 8 0 0 $ 1 4 5 , 8 0 0 5 3 , 2 0 0 $ 6 0 0 $ 1 4 5 , 2 0 0 2 4 La r g e Bi ‐Di r e c t i o n a l Lo o p Pr o v i d i n g Se r v i c e Ev e r y 20 Mi n u t e s in Pe a k Pe r i o d s ‐29 0 7 7 , 8 5 0 $ 3 2 6 , 2 0 0 4 2 , 4 0 0 $ 5 0 0 $ 3 2 5 , 7 0 0 2 2, 7 3 0 3 1 , 8 0 5 $ 1 3 8 , 5 0 0 3 1 , 0 0 0 $ 3 0 0 $ 1 3 8 , 2 0 0 0 76 0 9 , 4 6 5 $ 3 9 , 6 0 0 8 , 0 0 0 $ 1 , 3 0 0 $ 3 8 , 3 0 0 0 84 5 6 1 $ 1 1 , 4 0 0 1 , 3 0 0 $ 6 0 0 $ 1 0 , 8 0 0 0 3, 9 3 9 4 7 , 2 6 8 $ 1 9 8 , 1 0 0 1 3 , 9 0 0 $ 3 , 2 0 0 $ 1 9 4 , 9 0 0 1 R o u t e s 1 ‐ 3 Ex i s t i n g R o u t e 2 Pr o v i d e Ev e n i n g Se r v i c e in th e Su m m e r Ex p a n d Tr o l l e y Se r v i c e Un t i l Mi d n i g h t on Fr i d a y s an d Sa t u r d a y s g Cr o s s t o w n Ro u t e Ex t e n d Ho u r s of Op e r a t i o n Du r i n g th e Sc h o o l Ye a r Ch a n g e In An n u a l Se r v i c e Ex i s t i n g R o u t e 4 ‐ 5 R o u t e 6 g Ex i s t i n g R o u t e s 2 ‐ 4 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 87 Disadvantages Three existing stops on eastern Tank Farm Road would no longer be served. These stops currently serve a total of 21 boardings or alightings daily. Operating subsidy increases slightly Route 1 passengers may have less direct service to downtown. Service frequency south of The Brickyard would be reduced from 40 minutes to 60 minutes. People traveling between Foothill Boulevard and downtown will have a less direct trips and some passengers would have to make additional transfers to complete their trip. A sub‐alternative would be to add the extension south along Broad Street from Orcutt Road to Fuller Road to Route 1, rather than Route 3. This would allow Route 3 to operate half‐hourly service with one bus, but Route 1 would be too long for half‐hourly service and so would become the hourly route. Operating costs and ridership would not differ. Alternative 2 – Bi‐Directional Routes with Route 1 on Broad Street, Route 3 on Johnson Avenue As shown in Figure 20, under this option Route 1 and 3 would both be converted to routes operating in both directions along a single corridor, with a terminal loop at the end. Route 1 would focus on the Broad Street corridor between downtown and Orcutt Road, with a terminal loop consisting of Orcutt Road, Johnson Avenue, Southwood Drive and Laurel Lane. Route 3 would focus on the Johnson Avenue, Orcutt Road and eastern Tank Farm Road corridors, with a terminal loop along southern Broad Street, Fuller Road and Poinsettia Street. (This is essentially the proposal from the previous Short Range Transit Plan.) Each route would require one bus. The issue with this proposal is that there would be no service along Broad Street between Orcutt Road and Tank Farm Road, which includes generators such as the Marigold Center and Damon‐Garcia Sports Fields. Each route would require one bus, with Route 1 completing its cycle in 30 minutes while Route 3 would require close to 60 minutes. While a future extension of Route 1 could be considered to serve development at the Chevron property and the Margarita Specific Plan area, this would extend Route 1’s cycle time and thereby require either a second bus or reduction in service frequency. There are three stops on Broad Street that would lose all service as part of this proposal which are located at Marigold Center, Capitolio Way, and at Rockview Place that serves a total of 53 boardings and 21 alightings. Operating costs would be increased by $62,100 annually under this alternative. The net impact on ridership, considering both service frequency improvements and changes in service area, is a decrease of 8,100 passenger‐trips per year, resulting in a decrease in fare revenues of $1,900 per year. The net impact on operating subsidy requirements would be an increase of $64,000 annually. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 88 SLO Transit Short Range Transit Plan S a n L u i sS a n L u i sO b i s p oO b i s p o £¤101 UV227 UV227 UV227 Prado Rd Tank Farm Rd T o r o S t H i g u e r a S t O s o s S t S a n L u i s D r S a n t a R o s a S t J o h n s o n A v e H i g u e r a S t Monte r e y S t C h o r r o S t TankFarm Rd Marsh S t Orcutt Rd Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors f f f f f f Route 1 Alternative Route 3 Alternative Existing Route 1 Existing Route 3 d d d d d f Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org,and other contributors Fuller Rd . 0 0.5 10.25 Miles I Figure Routes 1 and 3 Alternative 2 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 89 Advantages Serves eastern Tank Farm Road, including Righetti Ranch Provides new service south of Tank Farm Road Reduces out‐of‐direction travel for travel to/from areas south of Orcutt Road. Improves overall service frequency, particularly along Broad Street north of Orcutt Road. Disadvantages Most importantly, does not serve Broad Street between Orcutt Road and Tank Farm Road. Precludes potential for efficient future service to eastern end of Margarita Area Specific Plan via extended Prado Road. Puts more service on relatively low ridership segments of Orcutt Road and eastern Tank Farm Road. Without adding evening service, would result in lack of evening service along the Broad Street corridor in the evenings during the academic year. Relatively high mileage. Alternative 3 – Bi‐Direction Routes, With Route 1 on Johnson Avenue and Route 3 on Broad Street This option is similar to the previous option, except that the routes would be reversed such that Route 1 serves the Johnson Avenue corridor (as far south as Johnson/Orcutt) in both directions while Route 3 serves the Broad Street corridor (as far south as Fuller Road) in both directions. This is shown in Figure 21. The existing segment of Route 3 east of Poinsettia Drive and along Orcutt south of Johnson Avenue would no longer be served, though once a roundabout is provided on Tank Farm Road at the Righetti Ranch access point (just east of the rail tracks), this route could be extended to serve a stop at this turn‐around point. In addition, the Route 1 stop on Orcutt at Duncan would lose service. This alternative would require one bus per route. Net impact on ridership would be an annual increase of 3,900. Reflecting lower vehicle‐miles associated with these shorter routes, operating cost would be reduced by $18,700 per year. Subtracting the increase in farebox revenue of $900, the net impact on operating subsidy requirements would be a reduction of $19,600 per year. Advantages Serves both sides of Broad Street as far south as Tank Farm Road. Provides new service south of Tank Farm Road. Improves service frequency on Johnson Avenue corridor north of Orcutt Road from 40 minutes to 30 minutes. Relatively low mileage. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 90 SLO Transit Short Range Transit Plan S a n L u i sS a n L u i sO b i s p oO b i s p o £¤101 UV227 UV227 UV227 Prado Rd Tank Farm Rd T o r o S t H i g u e r a S t O s o s S t S a n L u i s D r S a n t a R o s a S t J o h n s o n A v e H i g u e r a S t Monte r e y S t C h o r r o S t TankFarm Rd Marsh S t Orcutt Rd Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors f f f f f f Future Extensionto Margarita AreaSpecific Plan Future Extensionto Roundabout atRighetti Ranch Route 1 Alternative Route 3 Alternative Existing Route 1 Existing Route 3 d d d d d d d d f f f f Fuller R d 0 0.5 10.25 Miles I Figure Routes 1 and 3 Alternative 3 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 91 Disadvantages Does not serve eastern Tank Farm Road east of Poinsettia Lane in the short term or east of the Righetti Road roundabout in the long‐term (after construction of this roundabout). Service frequency on Broad Street reduced from current 30 minutes (north of Orcutt) and 40 minutes (south of Orcutt) to 60 minutes. The existing stop at Orcutt/Duncan would no longer be served. This stop on Route 1 currently serves 23 daily boardings or alightings. The nearest remaining stop is a ¼ mile walk in either direction. Without adding evening service, would result in lack of evening service along the Johnson Avenue corridor in the evenings during the academic year. Relatively high mileage. Alternative 4 – Reverse Existing Routes A final alternative for Routes 1 and 3 would be to effectively reverse the directions of the current Route 1 and Route 3, maintaining service with one bus per route. The routes would also be designed to address one‐way streets or to avoid unnecessary relocations of bus stops to the opposite side of the street, as shown in Figure 22. Route 1 (excluding the current segment north of downtown) would operate on 30‐minute cycles, while Route 3 would remain at the current 45 minute headway. This would increase annual operating costs by $22,800. Overall, ridership would be increased by an estimated 22,700 passenger‐trips per year. Subtracting the change in fare revenues of 5,200, annual operating subsidies would be increased by $17,600 annually. Advantages This would put the stops along eastern Tank Farm Road on the same side of the street as the existing residences (a long‐standing issue). Provides new service south of Tank Farm Road. Maintains good service frequency on both Broad Street and Johnson Avenue north of Orcutt. Continues to serve all existing stop locations (though some stops would need to be relocated across the street or around the corner). Provides evening service on both S. Broad Street and Johnson Avenue in the weekday evenings (Route 3). LSC Transportation Consultants, Inc. / AECOM, Inc. Page 92 SLO Transit Short Range Transit Plan S a n L u i sS a n L u i sO b i s p oO b i s p o £¤101 UV227 UV227 UV227 Prado Rd Tank Farm Rd T o r o S t H i g u e r a S t O s o s S t S a n L u i s D r S a n t a R o s a S t J o h n s o n A v e H i g u e r a S t Monte r e y S t C h o r r o S t TankFarm Rd Marsh S t Orcutt Rd Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors f f f f f Future Extensionto Margarita AreaSpecific Plan Route 1 Alternative Route 3 Alternative Existing Route 1 Existing Route 3 d d d d f Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org,and other contributors 0 0.5 10.25 Miles I Figure Routes 1 and 3 Alternative 4 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 93 Disadvantages Passengers would have to cross the street to access Marigold Center. This is a relatively busy bus stop which would no longer have direct service, with 37 boardings and 10 alightings per day. The relatively busy stop at Capitolio Way (24 passenger boardings or alightings per day) as well as the stop at Rockview (3 boardings or alightings per day) would no longer be served. Note that there is no protected crossing of Broad Street at this location to provide access to a stop on the west side of Broad. The cost of relocating stops could be substantial. Existing on‐time performance problems on Route 3 would not be addressed. Route 2 Route 2 is a currently a straightforward arterial corridor route along Higuera Street radiating southwest from downtown San Luis Obispo going as far south as Suburban Road. One bus is operated on a 40‐minute frequency. A new homeless services center which combines the Prado Day Center and overnight Maxine Lewis Center is expected to be completed in 2016 and will require direct service along Route 2. All alternatives discussed below would provide service to this new facility. Alternative 1 – Minor Revision to Serve New Development This alternative would simply extend Route 2 to serve the 150‐acre planned neighborhood of Avila Ranch that will be built east of Vachell Lane and north of Buckley Road (just south of the existing RTA facility). The revised route is shown in Figure 23. This development is proposed to include 700 homes and 35,000 square feet of commercial space. Although this development is still in the planning stages, it would be prudent to account for the potential for future growth in this area. The cycle time with layover and recovery would be increased from 40 minutes to 60 minutes. This would resolve on‐time performance issues, and ensure that all Route 2 trips will have convenient transfers to other services, and ensure that the operator break times required under Wage Order 9 can be provided by increasing operator break times. All existing Route 2 bus stops would continue to be served. This would reduce annual operating costs by $18,600. Excluding ridership from potential new development, this alternative would reduce ridership by 15,200 annual passenger‐trips. Considering the loss in fare revenues of $3,600, annual operating subsidies would be reduced by $15,000. Advantages Expands service area, when warranted. Maintains service to existing stops. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 94 SLO Transit Short Range Transit Plan £¤101 d d d d d d d d S a n L u i sS a n L u i sO b i s p oO b i s p o £¤101 UV227 UV1 UV227 UV227 UV227 Madonn a Ave Elk s L n Madonn a R d Farm Rd Tank Farm Rd L o s O s o s V a l l e y R d Higuer a St Tank Farm Rd C h o r r o S t Hig u e r a S t S a n L u i s D r Prado R d T o r o S t Ca l i f o r n i a Bl v d Marsh S t S a n t a R o s a S t Jo h n s o n A v e Orcutt RdMado n n a R d C h o r r o S t Hi g u e r a S t Monte r e y S t L o s O s o s V a ll e y R d Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors Route 2 Alternative Existing Route 2 0 0.5 10.25 Miles I Figure Route 2 Alternative 1 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 95 Improves on‐time performance, and ability to provide driver breaks. “Clock headways” are easier for passengers to remember and provide consistent transfers to other routes. Disadvantages Reduces service frequency from every 40 minutes to every hour. Results in a reduction in ridership, until new development generates additional ridership. Alternative 2: Large 1‐Way Loop on Higuera Street, Los Osos Valley Rd and Madonna Road Between downtown and the intersection of Higuera Street and South Street, Route 2 would operate along the alignment of Routes 4/5 along South Street, Santa Barbara Avenue and Santa Rosa Street, as shown in Figure 24. This would allow Routes 4 and 5 to have a more direct trip into downtown, thereby increasing the reliability of those routes. South of South Street, Route 2 could operate as a one‐way loop that would connect Higuera Street directly to Madonna Plaza. This loop would largely operate in the clockwise direction in order to serve the Prado Day Center. Prior to Avila Ranch development, it would serve the current route via Tank Farm Road, Cross Street, Short Street and Suburban. Once Avila Ranch is developed, it would operate a small counterclockwise loop in the new development, allowing the left turn back onto South Higuera Street to occur at the Suburban Street signal. This routing would serve the Lower Los Osos Valley Road and Auto Parkway areas, relieving pressure on Routes 4 and 5. This would increase coverage in the southwest portion of San Luis Obispo and provide service to the Auto Parkway/Los Osos Valley area so Routes 4 and 5 would no longer need to serve this area. This route would have a service frequency of every 60 minutes. Service could continue to operate with one bus. Ridership would be benefitted by expanding service along Los Osos Valley Road and along Madonna Road, as well as by providing a quick one‐way connection between the South Higuera Street area and Los Osos Valley Road/Madonna Road. On the other hand, some passengers would have a longer in‐vehicle travel time in one direction or the other, due to the relatively large one‐way loop, and the reduced service frequency would also reduce ridership. Overall, this alternative is estimated to reduce ridership by 10,400 passenger‐trips per year. This alternative would result in a slight reduction in operating costs, of $800 per year. The ridership drop would reduce fare revenues by $2,400, resulting in a net increase in annual operating subsidy of $1,600. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 96 SLO Transit Short Range Transit Plan £¤101 d d d d d d d d S a n L u i sS a n L u i sO b i s p oO b i s p o £¤101 UV227 UV1 UV227 UV227 UV227 Madonn a Ave Elk s L n Madonn a R d Farm Rd Tank Farm Rd L o s O s o s V a l l e y R d Higuer a St Tank Farm Rd C h o r r o S t Hig u e r a S t S a n L u i s D r Prado R d T o r o S t Ca l i f o r n i a Bl v d Marsh S t S a n t a R o s a S t J o h n s o n A v e Orcutt RdMado n n a R d C h o r r o S t Hi g u e r a S t Monte r e y S t L o s O s o s V a ll e y R d Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors Existing Route 2 Route 2 Alternative 0 0.5 10.25 Miles I Figure Route 2 Alternative 2 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 97 Advantages Allows for a reduction in running time on Routes 4 and 5, increasing reliability. Provides a new connection in one direction across a portion of the southern portion of the city. Expands service area to Avila Ranch, and to Los Osos Valley Road between South Higuera and Auto Park from the Higuera Street corridor. Disadvantages Would force passengers coming from the southern portion of Higuera Street to travel through Los Osos Valley Road, Madonna Road, and Madonna Plaza before returning into downtown, increasing travel time. Would reduce the number of buses per hour on South Street and Santa Barbara Avenue from two in each direction to one in each direction. Would reduce the service frequency on Los Osos Valley Road from 30 minutes to 60 minutes, and eliminate service to stops on the southwest side of this roadway (including Irish Hills Plaza). Would require passengers traveling from the South Street/Santa Barbara Avenue areas to Cal Poly to transfer in downtown. With longer length and running time, this would not provide an adequate driver break to help conform to Wage Order Nine. Routes 2 and 4 Another alternative involving changes to Route 2 would also include revisions to Route 4. As discussed in more detail below, Route 4 is currently the clockwise element of the Route 4/5 pair, which uses up to 4 buses to provide half‐hourly bi‐directional service around a large hour‐ long loop. As shown in Figure 25, the existing Route 4 could be eliminated and one of these buses combined with Route 2. The resulting loop would be similar to the Route 2 Alternative 2 routing discussed above, except that it would operate in both directions around the Madonna/Los Osos Valley Road/Higuera loop. It would also stay on the Higuera corridor to downtown. Two buses would be used to operate bi‐directional hourly service. Also considering Route 5, the same level of service (four buses per hour) would be operated along the Madonna Road corridor, though the buses per hour on the Foothill Boulevard corridor would be reduced from 4 to 2. This segment of Routes 4 and 5, however, generates less than 2 percent of total ridership on these routes. As a sub‐option, one of the two Route 5 buses could operate in the clockwise direction (the Route 4 direction), providing hourly Route 5 and existing Route 4 service. Ridership would be reduced by the reduction in service frequency between Descanso Street and Patricia Street, the reduced frequency of relatively quick trips between the Los Osos Valley LSC Transportation Consultants, Inc. / AECOM, Inc. Page 98 SLO Transit Short Range Transit Plan S a n L u i sS a n L u i sO b i s p oO b i s p o £¤101 UV227 UV1 UV227 UV227 UV227 UV1 E l k s L n Madonn a R d Sa n L u i s D r Hig u e r a S t Prado R d Lo s O s o s V a l l e y R d T o r o S t Marsh S t S a n t a R o s a S t F o o t h i l l B l v d L o s O s o s V alle y R d C h o r r o S t L o s O s o s V a l l e y R d C h o r r o S t Hig u e r a S t Monte r e y S t C a l i f o r n i a B l v d Tank Farm Rd Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors c c c c c c c c c Route 2 and 4 AlternativeExsiting Route 2Exisitng Route 4 c c 0 0.6 1.20.3 Miles I Figure Route 2 and 4 Alternative 1 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 99 Road area and Cal Poly, the out‐of‐direction travel required on South Higuera Street, and the increase in headway on South Higuera Street from 40 minutes to 60 minutes. While ridership would also be generated by the new connection between the Los Osos Valley Road area and South Higuera as well as the better connections in downtown associated with consistent hourly headways, overall this option would reduce annual ridership by 16,800 passenger‐trips per year. This alternative would reduce the peak number of buses in operation by one. Considering the reduction in vehicle‐miles and hours, annual operating costs would be reduced by 231,800. The reduction in ridership would reduce fare revenues by $3,600, resulting in a net reduction in operating subsidy of $228,200. Advantages Reduces the number of buses in operation by one and reduces operating subsidy requirements. Focuses resources on more productive corridors and away from unproductive areas. Reduces traffic delays associated with turning around on LOVR. Provides new opportunities for travel between the South Higuera area and LOVR. Avoids out‐of‐direction travel on South Higuera Street. Disadvantages Reduces direct service frequency between LOVR and Cal Poly via Foothill Boulevard, which has a shorter travel time than via downtown. Reduces service frequency along South Street and Santa Barbara Avenue. Reduction of service along Foothill corridor could increase overcrowding on Route 6A. Routes 4 and 5 Routes 4 and 5 consist of a large bi‐directional loop serving Cal Poly and neighborhoods north of downtown and southwest of downtown. This includes Los Osos Valley Road and Madonna Road. Running time is scheduled for just under an hour, and a total of four buses at a time are used to provide 30 minute service frequency when operating bi‐directional service. Alternative 1 – Revise Route 4 to 2‐Way Service on Madonna Route and Revise Route 5 to Serve California Boulevard Under this option Route 4 would be modified as shown in Figure 26 to instead provide bi‐ directional service between downtown and the Los Osos Valley area via Madonna Road. This modification would relieve portions of the current Routes 4 and 5 that are the biggest sources of delay along Los Osos Valley Road, including the traffic associated with the shopping centers off Los Osos Valley Road and the car dealerships. Although the revised route would still travel LSC Transportation Consultants, Inc. / AECOM, Inc. Page 100 SLO Transit Short Range Transit Plan S a n L u i sS a n L u i sO b i s p oO b i s p o £¤101 UV227 UV1 UV227 UV227 UV227 UV1 E l k s L n Madonn a R d Sa n L u i s D r Hig u e r a S t Prado R d Lo s O s o s V a l l e y R d T o r o S t Marsh S t S a n t a R o s a S t F o o t h i l l B l v d L o s O s o s V alle y R d C h o r r o S t L o s O s o s V a l l e y R d C h o r r o S t Hi g u e r a S t Monte r e y S t C a l i f o r n i a B l v d Tank Farm Rd Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors c c c c c c c Existing Route 4/5Route 5 AlternativeRoute 4 Alternative c c c c 0 0.5 10.25 Miles I Figure Routes 4 and 5 Option 1 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 101 along Los Osos Valley Road, eliminating service down Foothill Boulevard would improve the directness and the on‐time performance of the Route. One bus would provide hourly service at all times, or two buses could be used to provide half‐hourly service during weekdays. A variation using US 101 for service was considered, however, it would impact the ability of the route to provide bi‐directional services in certain key areas of the city, specifically connections between such areas Auto Parkway and Madonna Plaza. Route 5 would continue to operate as a large bi‐directional loop, providing hourly service in each direction using one bus in each direction. This route would be scheduled to arrive on campus at the busy part of the hour. The routing on‐campus would be streamlined to reduce service through time consuming portions of the campus. In addition, service is shifted from the South Street/Santa Barbara Avenue corridor to Higuera Street/Marsh Street to reduce Route 5 running time and improve on‐time performance. Although it is expensive to operate two buses on this route, the primary benefit of this route is that it provides a shorter travel time between the Los Osos Valley Road area and the Cal Poly campus, which is a popular trip pattern. If Route 4 is operated hourly, this would reduce annual operating costs by $162,400. Ridership would be reduced by 10,500 per year, largely due to the need to transfer and longer travel times between the LOVR area and Cal Poly, as well as the loss of service along Grand Avenue. Subtracting the $1,400 annual loss of fare revenues, overall subsidy requirements would be reduced by $161,000. Advantages Reduces the number of buses in operation by one and reduces operating subsidy requirements. Focuses resources on more productive corridors and away from unproductive areas. Reduces traffic delays associated with turning around on LOVR Improves running time and on‐time performance on Route 5. Continues to provide service to all stops that are served today by Routes 4 and 5. Disadvantages Reduces direct service frequency between LOVR and Cal Poly via Foothill Boulevard, which has a shorter travel time than via downtown. Reduces service on Foothill Boulevard west of Patricia to hourly in each direction. Reduction of service along Foothill corridor could increase overcrowding on Route 6A. Eliminates northbound service on Grand Avenue, and reduces southbound service. While ridership currently using the Performing Arts Center stop would shift to other on‐ campus stops, the stops at Grand/Mill, Grand/Abbott and Grand/McCollum currently generate 12 percent of all ridership on Routes 4 and 5. Reduces service on South Street and Santa Barbara Avenue to hourly in each direction Requires a transfer between the neighborhood south of downtown and Cal Poly. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 102 SLO Transit Short Range Transit Plan Reduced service between downtown and Cal Poly could increase overcrowding on Route 6B. Adding a second bus on Route 4 on weekdays to provide half hourly service would erase the reduction in operating cost, and instead result in a net increase of $22,600 per year. Ridership would be substantially benefitted from the more frequent service, yielding an overall increase of 44,000 per year. Considering the $5,700 in additional fare revenues, net subsidy needs would increase by $16,900. Alternative 2 – Combined 2‐Way Route The second alternative would merge Routes 4 and 5 into a single route that would serve many of the same neighborhoods but would not leave the city limits along Foothill and Los Osos Valley Road. Instead, as shown in Figure 27 this route would travel from Cal Poly (Highland Drive) to Los Osos Valley Road via downtown San Luis Obispo. As shown, the route would continue to serve the Auto Parkway area, however, if Route 2 is modified to serve the southeastern portion of Los Osos Valley Road, then Route 4/5 would no longer need to serve Auto Parkway. This route could provide a frequency of every 30 minutes with 3 buses (2 buses would result in a 45 minute frequency). The elimination of Route 4/5 service on the Foothill Corridor west of Cal Poly would trigger the need for additional Route 6A capacity. Based on a review of existing 4/5 passenger loads, 9 additional hours of service are assumed on Route 6A for weekdays during the academic year. The revisions to Route 4 and 5 would reduce operating costs by $475,200. Including an additional operating cost of $65,400 associated with additional Route 6A service, the net reduction in operating cost would be $409,800. Ridership would be reduced by 26,600 per year, including the impacts of the loss of service on Grand Avenue and the increased travel time between LOVR and Cal Poly. Fares would be reduced by $3,500 per year, yielding a net operating subsidy savings of $406,300 annually. Advantages Eliminates service beyond the city limits. Reduces the number of buses needed to provide 30 minute service frequency from four to three (though additional 6A bus yields a net of no change in the number of buses) Avoids the need for transfers in downtown for travel between southwest San Luis Obispo and Cal Poly Disadvantages This alternative would eliminate all direct service between the neighborhoods along Foothill Boulevard from downtown San Luis Obispo as the only service to these neighborhoods would be 6A LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 103 S a n L u i sS a n L u i sO b i s p oO b i s p o £¤101 UV227 UV1 UV227 UV227 UV227 UV1 E l k s L n Madonn a R d Sa n L u i s D r Hig u e r a S t Prado R d Lo s O s o s V a l l e y R d T o r o S t Marsh S t S a n t a R o s a S t F o o t h i l l B l v d L o s O s o s V alle y R d C h o r r o S t L o s O s o s V a l l e y R d C h o r r o S t Hi g u e r a S t Monte r e y S t C a l i f o r n i a B l v d Tank Farm RdService Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors c c c Route 4/5 Alternative Existing Route 4/5 c 0 0.5 10.25 Miles I Figure Routes 4 and 5 Alternative 2 LSC Transportation Consultants, Inc. / AECOM, Inc. Page 104 SLO Transit Short Range Transit Plan During periods of reduced service, 45‐minute frequency would not provide good transfer options. Would result in no service along Grand Would increase travel times between the LOVR area and Cal Poly by roughly 20 minutes Route 6A/B Currently one bus provides 30 minute service on Route 6A during weekdays in the academic year. Route 6b is currently the capacity enhancement route, with one bus providing 30‐minute service between the Cal Poly campus and downtown. Alternative 1 – Two Half‐Hourly Routes As shown in Figure 28, this alternative would leave Route 6A unchanged. Route 6b, currently the capacity enhancement route, would become the prime connector between downtown and the Cal Poly campus, serving the Grand Avenue corridor via the Performing Arts Center in both directions. This would allow the changes to Route 1 and/or Routes 4/5, discussed above. One bus can provide 30 minute service on Route 6a and one bus can provide 30 minute service on Route 6b. This would reduce annual operating costs by $8,400. The ridership would increase by 5,100 passenger‐trips per year. Subtracting the change in fare revenues of $100, annual operating subsidies would decrease by $8,500. Advantages Provides greater flexibility for expanding downtown‐Cal Poly or Foothill/Highland‐Cal Poly capacity as needed. Avoids delays on other parts of the system unduly impacting service reliability on this key corridor. Provides consistent two‐way service along busy Grand Avenue corridor Disadvantages Requires transfers between the Foothill area and downtown at Kennedy Library, depending on the changes to Routes 4/5 (discussed above). Eliminates service to the California/Taft stop (northbound only) Alternative 2 – One Hourly Route Providing 30 Minute Frequency This option is similar to Alternative 1, except that Routes 6a and 6b would be combined into a single 60‐minute‐long route operated by two buses, as shown in Figure 29. Service would continue to operate with 2 buses providing service every 30 minutes during the school year LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 105 C a l C a l P o l yP o l y S a n L u i sS a n L u i sO b i s p oO b i s p o £¤101 UV1 UV227 UV1 UV227 UV227 Walnu t S t Monte r e y S t Foothill Blvd H i g u e r a S t O s o s S t S a n L u i s D r T o r o S t Marsh S t S a n t a R o s a S t J o h n s o n A v e C h o r r o S t C h o r r o S t Hi g u e r a S t C a l i f o r n i a B l v d Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors Route 6B Existing Route 6B Alternative Route 6A Existing and Alternative b b b b b b b b 0 0.5 10.25 Miles I Figure Route 6A/6B Alternative 1 LSC Transportation Consultants, Inc. / AECOM, Inc. Page 106 SLO Transit Short Range Transit Plan C a l C a l P o l yP o l y S a n L u i sS a n L u i sO b i s p oO b i s p o £¤101 UV1 UV227 UV1 UV227 UV227 Walnu t S t Monte r e y S t Foothill Blvd H i g u e r a S t O s o s S t S a n L u i s D r T o r o S t Marsh S t S a n t a R o s a S t J o h n s o n A v e C h o r r o S t C h o r r o S t Hig u e r a S t C a l i f o r n i a B l v d Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors Existing Route 6B Existing Route 6A Route 6A/6B Alternative b b b b b b b b b 0 0.5 10.25 Miles I Figure Route 6A/6B Alternative 2 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 107 weekday daytime periods with 1 bus providing service every 60 minutes during the summer and during school year evenings and Saturdays. Operating costs would be reduced by $8,500 per year. A slight increase in ridership over the previous alternative would be generated by the fact that passengers between the Foothill Corridor and downtown would not need to transfer at Cal Poly, resulting in an overall ridership increase of 5,500 per year. Subtracting the small increase in fare revenue, subsidy requirements would be decreased by $8,600. Advantages Avoids the need to transfer for trips between the Foothill Boulevard area and downtown, and makes the system easier to understand and use. Avoids delays on other parts of the system unduly impacting service reliability on this key corridor Provides consistent two‐way service along busy Grand Avenue corridor Disadvantages Eliminates service to the California/Taft stop (northbound only) Alternative 3 – Two Half‐Hourly Routes Providing Service Every 15 Minutes in Peak Periods Another alternative considered is identical to Alternative 1, except that two buses would be operated during high ridership periods on weekdays during the school year, providing service every 15 minutes. A review of ridership data by run indicates that the additional service would be warranted over the following periods: Route 6a – 7:30 AM to 9:30 PM Route 6b – 7:30 AM to 4:30 PM The additional service would increase annual operating costs by $145,800. Based on existing ridership during the expanded service period, elasticity analysis indicates that an increase of 53,200 passenger‐trips per year would be generated. Subtracting $600 in additional fare revenues, subsidy requirements would increase by $145,200. Advantages Greater frequency, generating greater ridership. Greater frequency of arrivals in downtown provides better transfer opportunities to other routes and services. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 108 SLO Transit Short Range Transit Plan Disadvantages Requires 4 (2 additional) buses to provide 15‐minute service frequency at all peak times. Alternative 4 – Large Bi‐Directional Loop Providing Service Every 20 Minutes in Peak Periods A final alternative is a single large loop that encompasses Cal Poly, downtown and the Foothill/Highland corridor, as shown in Figure 30. This loop would have a running time of approximately 34 minutes, providing 6 minutes of layover in a 40‐minute cycle length. To avoid excessive out‐of‐direction travel and delays, this loop would need to be operated in both directions. Two buses in each direction would yield 20‐minute service frequency. This option would benefit ridership by increasing service frequency, and by providing convenient one‐bus service throughout the northern portion of San Luis Obispo. Travel time between the Cal Poly campus and the eastern end of the Foothill Corridor (such as University Square) would be increased, which would have a negative impact on ridership. In addition, the low‐ridership stop at California/Taft would no longer be served. Overall, annual ridership would increase by 42,400 per year. This would increase annual operating costs by $326,200. Subtracting the change in fare revenues of $500, annual operating subsidies would increase by $325,700. Advantages Better transit connections between the Foothill/Highland corridor and downtown (and connecting bus services). Simpler route structure that is easier to understand. Disadvantages Requires 4 buses to provide 20‐minute service frequency at all peak times. Changes in service levels can only be made for the entire route. 20 minute frequency would reduce convenience of transfers to other routes on some runs. As more time and miles is provided connecting residential areas to downtown rather than to the Cal Poly campus, this is a less effective service expansion alternative than the previous one. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 109 C a l C a l P o l yP o l y S a n L u i sS a n L u i sO b i s p oO b i s p o £¤101 UV1 UV227 UV1 UV227 UV227 Walnu t S t Monte r e y S t Foothill Blvd H i g u e r a S t O s o s S t S a n L u i s D r T o r o S t Marsh S t S a n t a R o s a S t J o h n s o n A v e C h o r r o S t C h o r r o S t Hig u e r a S t C a l i f o r n i a B l v d Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors Route 6A and 6B Alternative Existing Route 6B Exisitng Route 6A b b b b b b b b b b b b 0 0.5 10.25 Miles I Figure Route 6A/6B Alternative 4 LSC Transportation Consultants, Inc. / AECOM, Inc. Page 110 SLO Transit Short Range Transit Plan Span of Service Options Extend Hours of Operation during the School Year On school‐year weekdays, the daytime service plan currently runs through approximately 6:00 PM on Routes 1, 2, 3, 4, 6a, and 6b, and until roughly 7:20 PM on Route 5. Lower frequency evening service is operated until 9:18 PM on Route 2, 9:45 PM on Route 3, 10:44 PM on Route 4, 10: 29 on Route 6A, and 10:56 on Route 6B. A very common request is for later evening service and more frequent evening service, particularly on the routes with high student ridership. A review of hourly ridership by route data indicates the following additional evening services would be effective: • Route 1 – Extend daytime service by 2 hours (until 8:09 PM, with 2 additional trips) • Route 4 – Extend daytime service by 2 hours (until 8:15 PM, with 2 additional trips) • Route 5 ‐‐ Extend daytime service by 2 hours (until 8:17 PM, with 2 additional trips) • Route 6a – Extend daytime service by 3 hours (until 8:59 PM, with 3 additional trips) and extend evening service by 1 hour, until 11:29 PM (1 additional trip) • Route 6b ‐‐ Extend daytime service by 3 hours (until 9:09 PM, with 3 additional trips). In addition, the following additional early morning runs would be effective: • Route 1 – One additional run starting at 6:15 AM • Route 4 – One additional 4b run starting at 6:10 AM This would also have the benefit of making the start times more consistent over the system (with the exception of Route 6a and 6b, focusing on Cal Poly). An evaluation of the impacts of these additional services is presented in Table 33. As indicated, costs are included for the Runabout services needed to cover the additional late‐night hours, as well as the additional dispatch/mechanic costs. In total, these service enhancements would increase annual operating costs by $138,000. The ridership increase, based upon elasticity analysis and review of ridership patterns, would equal 31,000 passenger‐trips per year. Subtracting the change in fare revenues of $300 per year, annual operating subsidies would increase by $138,200. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 111 Advantages Expands access to evening employment, classes, social events, etc. Addresses overcrowding of some evening runs on Routes 4 and 6A Can help improve personal security Disadvantages Increases operating costs Requires expansion of Runabout hours of service Provide Evening Service in the Summer At present, SLO Transit does not provide fixed route service in the evening (beyond approximately 6:30 PM to 7:00 PM, depending on the route) during the summer. Under this alternative, evening service would be provided on summer weekday evening, with hours consistent with those operated during the academic year, on Routes 2, 3, 4 and 6A/6B. Ridership can be estimated by reviewing existing evening ridership during the academic year, as well as the relative ridership during the summer versus during the academic year. As shown in Table 34, estimated total ridership growth is 8,000 additional passenger‐trips, with the strongest potential on Route 4. This would increase annual operating costs by $39,600. The ridership increase would generate additional fare revenue of $1,300, yielding an annual operating subsidy requirement of $38,300. TABLE 33: SLO Transit Span of Service Alternatives Fare Operating Route Trips Hours Miles Days Hours Miles Cost Revenue Subsidy 1L a t e r Runs 2 2 20.5 210 420 4,305 $18,000 1,700 $0 $18,000 1 Earlier Run 1 1 10.3 210 210 2,153 $9,000 1,300 $0 $9,000 4L a t e r Runs 2 2 27.4 210 420 5,758 $24,100 9,100 $100 $24,000 4 Earlier Run 2 2 27.4 210 420 5,758 $24,100 3,200 $0 $24,100 5L a t e r Runs 2 2 27.6 210 420 5,792 $24,300 2,900 $0 $24,300 6A Later Runs 4 2 16.6 210 420 3,494 $14,600 7,700 $100 $14,500 6B Later Runs 3 1.5 13.1 210 315 2,759 $11,600 5,100 $100 $11,500 Runabout Service 0.5 8.5 210 105 1,785 $12,800 ‐‐ ‐‐$12,800 Total 2,730 31,805 $138,500 31,000 $300 $138,200 Daily Change in Annual Ridership Annual Additional Service LSC Transportation Consultants, Inc. / AECOM, Inc. Page 112 SLO Transit Short Range Transit Plan Advantages Expands access to evening employment, classes, social events, etc. Provides for a more consistent year‐round schedule, expanding ability to use SLO Transit for ongoing evening activities such as employment Can help improve personal security Disadvantages Increases operating costs Relatively low productivity Extended Trolley Hours of Service Increased span of service beyond the current 9 PM end of service on Fridays (June through Labor Day) and Saturdays (April through October) has been identified as a desire of both the City of San Luis Obispo as well as the Chamber of Commerce. Increasing the span of service for the Trolley would also require increasing the span of service for Runabout. The cost of extending the service would include longer dispatcher hours and one Runabout van in operation during the additional service hours. Extension of service to Midnight on Fridays and Saturdays between June 1 and Labor Day would be a reasonable next step. This alternative would cost approximately $2,400 for additional Trolley service. The larger costs would be for extension of Runabout service and additional dispatch/mechanics hours, which would equal approximately $9,000, for a total of $11,400. Riders was estimated to be a net increase of 1,300 per year, based upon observed SLO Trolley ridership and the relative ridership by hour of similar downtown shuttle services. These new riders would increase fare revenues by an estimated $600, yielding a net increase in subsidy of $10,800 per year. TABLE 34: SLO Transit Summer Evening Service Alternative Fare Operating Route Trips Hours Miles Days Hours Miles Cost Revenue Subsidy 2 3 1.5 26.79 58 87 1,554 $6,500 900 $200 $6,300 3 4 2 31.64 58 116 1,835 $7,700 1,600 $300 $7,400 4 4.6 4.6 63.066 58 267 3,658 $15,300 4,300 $700 $14,600 6AB 5 5 41.7 58 290 2,419 $10,100 1,200 $100 $10,000 760 9,465 $39,600 8,000 $1,300 $38,300 Additional Service Change in Annual Ridership Daily Annual LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 113 Advantages Encourages downtown evening business activity Could reduce drunk driving Can help improve personal security Disadvantages Increases operating costs Increases need for Runabout service OTHER ALTERNATIVES High School Tripper SLO Transit recently implemented a new route designed to serve the important needs of San Luis Obispo High School. This route operates three roundtrips in the morning and three roundtrips in the afternoon connecting the Transit Center and San Luis Obispo High School. As this is a new service, no modifications are considered at this time. Crosstown Route Public outreach has yielded several comments desiring a cross‐town route within the City of San Luis Obispo. As a radial‐route system, SLO Transit’s current routes require travel to downtown and transfer to a second route in order to travel across the southern portion of the service area. For example, a trip between the residential areas along southern portions of Routes 1 and 3 and the commercial opportunities along Los Osos Valley Road currently takes about 50 minutes to complete, depending on the specific time of day. A crosstown route alternative is shown in Figure 31. This 6.0‐mile route (one way) could be served with one bus on an hourly headway, with time in the schedule to make connections at the Promenade (with Routes 4 and 5), Higuera Plaza (with Route 6) and at The Brickyard (Routes 1 and 3). This route could reduce travel time to approximately 25 minutes for this same trip. It could also serve some transit trip generators (such as along Tank Farm Road) not currently served by public transit. However, the potential demand would be relatively low compared to the other existing routes. A crosstown route also would provide the opportunity to serve the Margarita Specific Plan area (between South Higuera Street and Broad Street, north of Tank Farm Road). Providing transit service to the Margarita Specific Plan has been a consideration in the last three Short Range Transit Plans. A key aspect of this plan is the completion of Prado Road between Broad Street and Higuera Street. Once specific timing of this roadway as well as timing for development of a substantial portion of the Specific Plan land uses has been defined, the potential for service via a Crosstown Route can be better defined. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 114 SLO Transit Short Range Transit Plan Promenade The Brickyard S a n L u i sS a n L u i sO b i s p oO b i s p o £¤101 UV227 UV1 UV227 UV227 UV227 UV1 E l k s L n Mont e r e y S t Los Osos Valley Rd Tank Farm Rd Hig u e r a S t S a n L u i s D r F o oth ill Blvd Prado R d Marsh S t S a n t a R o s a S t Jo h n s o n A v e C h o r r o S t Madon n a R d C h o r r o S t H i g u e r a S t C a l i f o r n i a Bl v d TankFarmRd L o s O s o s V a ll e y R d Or c u t t R d Service Layer Credits: Esri, DeLorme, GEBCO, NOAA NGDC, and other contributorsSources: Esri, GEBCO, NOAA, National Geographic, DeLorme, HERE, Geonames.org, and other contributors 0 0.45 0.90.225 Miles I Figure Crosstown Route Alternative LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 115 Assuming a span of service similar to that of Routes 1 and 3 during the non‐academic year (roughly 12 hours of service on weekdays and 9 hours on weekends), this route would require annual operating costs of approximately $198,100. Ridership was estimated by reviewing existing boarding/alighting patterns and transfer patterns on the routes that would be connected with a Crosstown Route, assessing the reduction in travel time that could be provided by this new route as well as the need to transfer, and considering the potential for new service areas along the route. In particular, the fact that time savings for many trips would be relatively modest and/or would still require a transfer limits the ridership benefit of this option. Overall, an annual ridership of 13,900 was estimated. Subtracting the fare revenues of $3,200, annual operating subsidies would be increased by $194,900 per year. Advantages Provides reduced travel times for east‐west trips across the southern portion of the city Expands transit service area to employment areas along Tank Farm Road Provides future opportunity to serve new development in the area Disadvantages Substantially increases operating costs Many individual passenger trips would still require transfers, reducing attractiveness to potential riders Taxicab Services There are two taxicab companies, along with Uber and Lyft, which provide privately owned public transit services within the City of San Luis Obispo and to San Luis Obispo Airport. In addition to the airport, the Amtrak train station in San Luis Obispo is a taxi trip generator. These taxicab companies are more likely to have success serving the airport than transit services as there is space for passenger luggage in the vehicles, they provide door‐to‐door and their service is on demand. This is a more appropriate service strategy for the limited number of flights that serve the airport. If the airport does receive more flights and the airport employment base increases, transit services may become more feasible but for the time being taxicab service are sufficient. The niche air market does not require that the RTA or SLO Transit provide subsidies for taxicab rides. Service Scheduling to Provide 15‐Minute Driver Breaks As opposed to providing adequate running time to accommodate driver breaks in the regular route schedule, another means of meeting driver break requirements would be to build 15‐ minute breaks in all fixed route services every 3 hours over the course of the day. This would eliminate the ability to provide timed transfers with RTA routes, except on a haphazard basis. It would also complicate the schedule, making it substantially more difficult for SLO Transit passengers to understand and use the schedules. Experience in other transit systems show that LSC Transportation Consultants, Inc. / AECOM, Inc. Page 116 SLO Transit Short Range Transit Plan providing consistent “clock headways” that do not vary over the course of the day results in roughly a 5 percent increase in ridership. For these reasons, this “schedule shifting” strategy is not recommended. COMPARISON OF ALTERNATIVES AND PERFORMANCE ANALYSIS A review of Table 32 reflects the wide variation in the impacts of the various alternatives on SLO annual ridership. As also shown in Figure 32, these range from an increase of 53,200 for the 15‐minute service on Routes 6A and 6B, to a decrease of 26,600 resulting from revising Routes 4 and 5 into a single route connecting Cal Poly, downtown and the LOVR area. Other alternatives with relatively strong ridership potential are the 44,000 associated with the Route 4/5 Alternative 1 with 30‐minute service on the Madonna Road corridor, and the 42,400 generated by combining Routes 6A and 6B into a single large bi‐directional loop with 20‐minute service. The relative impacts on annual subsidy requirements are shown in Figure 33. At one extreme, combining Routes 6A and 6B into a single large 2‐way loop would increase annual subsidy requirements by $325,700, while at the other extreme combining Route 4 and 5 into a single Cal Poly – downtown – LOVR route would reduce subsidy by $406,300. Alternatives Performance Analysis An analysis of the performance of the SLO alternatives is presented in Table 35. This considers the following key transit service performance measures: The marginal passenger‐trips per vehicle‐hour is a key measure of the productivity of a transit service. As shown, and as also indicated in Figure 34, some alternatives yield a negative number, reflecting the ridership decreases while vehicle‐hour increase (an undesired result) while others yield a negative value due to a positive ridership change and a reduction in vehicle‐hours (a desired result). Also, some positive values are a result of a reduction in both ridership and vehicle‐hours. By this measure, the “best” alternatives are the realignment of Route 4 to provide 30‐minute service along the Madonna Road corridor, which generates, 158.3 additional passenger‐trips for every hour of reduction in service. The revision of Route 6 into a large loop with 20‐minute service also has good performance by this measure, increasing annual ridership by 146.2 for every vehicle‐hour reduced. Of those alternatives increasing vehicle‐hours of service, the best performer is reversing Routes 1 and 3, generating 22.5 passenger‐trips for every additional vehicle‐hour. By this measure, the worst alternative is the second Routes 1/3 alternative (Route 1 on Broad Street, Route 3 on Johnson Avenue), that reduces ridership by 5.1 passengers for every hour of service added. The marginal passenger‐trips per vehicle‐mile of service, among those alternatives that increase ridership, is “best” for those that yield a negative value, such as the second Route 1/3 alternative (Route 1 on Johnson Avenue, Route 3 on Broad Street), followed by the first SLO Transit Short Range Traansit Plan LSC Transportation Consultaants, Inc. / AECO Pa OM, Inc. age 117 LSC Transpo Page 118 ortation Consultaants, Inc. / AECOOM, Inc. SLO Transit Sh hort Range Transsit Plan LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 119 TA B L E 35 : SL O Tr a n s i t Se r v i c e Al t e r n a t i v e s Pe r f o r m a n c e An a l y s i s Al t e r n a t i v e Ps g r ‐Tr i p s pe r Se r v i c e ‐ Ho u r Ps g r ‐Tr i p s pe r Se r v i c e ‐ Mi l e Co s t pe r Ps g r ‐Tr i p Su b s i d y pe r Ps g r ‐Tr i p Fa r e b o x Ra t i o g 1 Ro u t e 1 & 3 2 1 ‐Wa y Lo o p s , Rt 3 Ex t e n s i o n S. on Br o a d 1. 7 8 . 7 5 $ 0 . 4 8 $ 0 . 2 4 5 0 % 2 Ro u t e 1 on Br o a d St , Ro u t e 3 on Jo h n s o n Av e ‐5. 1 ‐0. 5 5 ‐$7 . 6 7 ‐$7 . 9 0 ‐3% 3 Ro u t e 1 on Jo h n s o n Av e , Ro u t e 1 on Br o a d St 2. 4 ‐0. 8 7 ‐$4 . 7 9 ‐$5 . 0 3 ‐5% 4 Re v e r s e Ex i s t i n g Ro u t e s 1 & 3 22 . 5 4 . 1 8 $ 1 . 0 0 $ 0 . 7 8 2 3 % 1 Mi n o r Re v i s i o n to Rt . 2 to Se r v e Ne w De v e l o p m e n t ‐31 . 7 3 . 4 2 $ 1 . 2 2 $ 0 . 9 9 1 9 % 2 Rt 2 Lo o p on Hi g u e r a , LO V R , Ma d o n n a Ro a d ‐21 . 7 5 4 . 7 4 $ 0 . 0 8 ‐$0 . 1 5 3 0 0 % R o u t e s 2 ‐ 4 1 Co m b i n e Rt s 2 & 4, 2 ‐Wa y Lo o p on Hi g u e r a , LO V R , Ma d o n n a 2. 5 0 . 3 0 $ 1 3 . 8 0 $ 1 3 . 5 8 2 % 1A Rt 4 Ho u r l y 2 Wa y Sv c on Ma d o n n a Rd , Rt 5 Sv c on Ca l i f o r n i a Bl v d 3. 2 0 . 2 7 $ 1 5 . 4 7 $ 1 5 . 3 3 1 % 1B Rt 4 30 ‐ Mi n 2 Wa y Sv c on Ma d o n n a Rd , Rt 5 Sv c on Ca l i f o r n i a Bl v d ‐15 8 . 3 8 . 1 5 $ 0 . 5 1 $ 0 . 3 8 2 5 % 2 Rt 4& 5 Co m b i n e d in t o Ca l Po l y ‐ LO V R Ro u t e 10 . 6 0 . 2 7 $ 1 5 . 4 1 $ 1 5 . 2 7 1 % 1 RT s 6A & 6 B ‐ 2 30 ‐ mi n Ro u t e s ‐‐ ‐ 2. 5 4 ‐$1 . 6 5 ‐$1 . 6 7 ‐1% 2 RT s 6A & 6 B ‐ 1 Ho u r l y Ro u t e , Ev e r y 30 Mi n ‐‐ ‐ 2. 7 1 ‐$1 . 5 5 ‐$1 . 5 6 ‐1% 3 RT s 6A & 6 B ‐ 2 Ro u t e s , Pe a k 15 ‐ Mi n Se r v i c e 12 . 1 1 . 5 3 $ 2 . 7 4 $ 2 . 7 3 0 % 4 Rt 6 ‐ La r g e 2 ‐Wa y Ro u t e Ev e r y 20 Mi n ‐14 6 . 2 0 . 5 4 $ 7 . 6 9 $ 7 . 6 8 0 % Ex t e n d e d Ho u r s of Se r v i c e in Sc h o o l Ye a r 11 . 4 0 . 9 7 $ 4 . 4 7 $ 4 . 4 6 0 % Su m m e r Ev e n i n g Se r v i c e 10 . 5 0 . 8 5 $ 4 . 9 5 $ 4 . 7 9 3 % Tr o l l e y Se r v i c e Un t i l Mi d n i g h t 15 . 5 2 . 3 2 $ 8 . 7 7 $ 8 . 3 1 5 % Cr o s s t o w n Ro u t e 3. 5 0 . 2 9 $ 1 4 . 2 5 $ 1 4 . 0 2 2 % R o u t e 6 R o u t e s 4 ‐ 5 R o u t e s 1 ‐ 3 R o u t e 2 LSC Transpo Page 120 ortation Consultaants, Inc. / AECOOM, Inc. SLO Transit Sh hort Range Transsit Plan LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 121 two revisions to Route 6. Of those that increase both ridership and vehicle‐hours, the best is the first Route 1/3 alternative (two one‐way loops, with extension south on Broad Street), that generates 8.75 passenger‐trips for every net new vehicle‐mile. The cost per passenger‐trip is best for those that generate a negative number through a reduction in cost and an increase in ridership, which consists of the third alternative for Routes 1/3 (Route 1 on Johnson Avenue and Route 3 on Broad Street), as well as the first two Route 6 alternatives. Of those alternatives increasing both costs and ridership, the best alternatives have a relatively low value, such as the first Routes 1/3 alternative which requires only $0.48 in additional costs per new passenger‐trip. At the opposite extreme, the second Routes 1/3 alternative would increase costs by $7.67 for every passenger‐trip lost. Subsidy per passenger‐trip directly relates the key public input (funding) to the key desired output (ridership). As with the previous performance measure, the best alternatives yield a negative value by relating a reduction in subsidy to an increase in ridership. These consist of Routes 1/3 Alternative 3, and the first two alternatives for Route 6. Of those alternatives that increase both ridership and subsidy needs, the best alternatives (those requiring the least in subsidy for every passenger‐trip gained) are the first Routes 1/3 alternative ($0.24), followed by the first Route 4/5 alternative with 30‐minute service on the realigned Route 4 ($0.38). Of those that reduce both ridership and cost, the “better” are those that save the greatest subsidy per passenger‐trip eliminated, such as the second Routes 4/5 alternative ($15.27). Finally, the second Route 1/3 alternative again shows poor performance by increasing subsidy for every passenger‐trip lost by $7.90. These findings are displayed in Figure 35. The farebox ratio is the ratio of marginal passenger‐fares to marginal operating costs. Again, a negative value can reflect a positive condition, in that fares increase while operating costs decrease (Routes 1/3 Alternative 3 and Route 6 Alternatives 1 and 2). Of those alternatives increasing fares and costs, a high value reflects a better alternative, such as the 50% value found for the first Routes 1/3 alternative. The highest value shown in Table 35, however, reflects that the second Route 2 alternative generates three times more loss in fare revenue than it generates reduction in operating cost. In sum, this review provides useful information for making decisions regarding the individual routes, and ultimately the SLO Transit network as a whole. The appropriate alternatives to work into the overall plan will depend on the relative balance between the desire for ridership growth and the financial realities of available operating funding. It is also important to consider that there are many other factors (in particular, the ability to provide a dependable and safe transit service) beyond these financial and performance measures. Nonetheless, the following are key overall findings that result from this evaluation: For Routes 1/3, the first, third and fourth alternatives should all be considered, while the second alternative is clearly inferior. LSC Transpo Page 122 ortation Consultaants, Inc. / AECOOM, Inc. SLO Transit Shhort Range Transsit Plan LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 123 None of the alternatives involving Route 2 would increase ridership, though the combination with Route 4 could save substantial operating subsidy. The revisions of Route 4 and 5 that would yield half‐hourly Route 4 service between downtown and the LOVR area along with a revised Route 5 has the potential for increasing ridership substantially, at a relatively modest increase in operating cost. The first two alternatives for Route 6 could yield a modest increase in ridership along with a modest reduction in costs. The latter two alternatives have a higher potential to increase ridership, though at higher subsidy needs. Of these, the provision of peak 15‐minute service on routes oriented to the Cal Poly campus has a higher ridership potential and lower net subsidy requirement, though the large two‐way loop provides better integration into downtown and the remainder of the transit system. The extension of the span of service during the academic year, the provision of summer evening service and the extension of trolley service until Midnight on summer Friday and Saturday nights all have similar modest performance results. Of the span of service options, the extension of evening service on Routes 4 and 6A/6B yield substantially better productivity (16 to 21 passengers per hour) than the other options considered. The Crosstown Route would have very poor performance and should not be considered further. Instead, convenient cross‐town service could be more effectively provided by schedule revisions to allow better direct transfers in downtown San Luis Obispo. ADA IMPACTS Overall, this service plan does not increase service coverage in the county that would necessitate a change in the Runabout service area. However, extension of fixed route services (on either SLO Transit or RTA) beyond the current span of Runabout service hours would trigger the need for expanded Runabout services (including dispatch services). At present, Runabout operations cease at 9:00 PM on weekdays, 7:00 PM on Saturdays, and 6:00 PM on Sundays. In addition, an ADA analysis has been conducted in order to manage growth in the current Runabout service, and is discussed in the following chapter. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 124 SLO Transit Short Range Transit Plan This page left intentionally blank. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 125 Chapter 7 Management and Financial Alternatives MANAGEMENT ALTERNATIVES RTA / SLO Transit Coordination Opportunities A focus of this SRTP is to consider opportunities to better coordinate the RTA program with the SLO Transit program. There is a long history of coordination between the transit services. The intention and mechanism for coordination was formalized in 2003 via an agreement between SLOCOG, the City of SLO and the RTA regarding public transit planning and programming. This document specifies that SLOCOG and the two operators “agree to work cooperatively with each other and with other public and private transit providers and governmental agencies to ensure the provision of coordinated, cost‐effective, area‐wide transit services. Such coordination includes, to the extent feasible: fares; operating service agreements; transfer rates and pass policies; transit information and marketing; schedule and service coordination; capital needs; shared support facilities; data needs to meet period reporting requirement; and other activities as agreed upon by the parties.” This discussion first focuses on opportunities for the coordination of transit services, followed by a review of fares and fare policies, marketing, technology options, performance measures and funding strategies. Service Coordination Services can be coordinated in terms of geography (routes) as well as times (schedules and span of service) and route designations, as discussed below. Geographic Areas of Existing Overlap The two transit systems have only limited overlap: RTA Route 9 serves the US 101 corridor north of San Luis Obispo. While all runs serve the Government Center, five southbound and eight northbound (out of 17 runs per day in each direction) serve Cal Poly (Kennedy Library), as well as 4 to 5 other stops along Monterey Street, Grand Avenue and Santa Rosa Avenue. These are the runs arriving southbound up to 8:11 AM, and most of the runs departing northbound starting at 2:21 PM. A review of Route 9 ridership by run for the day of onboard surveys indicates that good ridership was generated by the southbound AM runs serving Cal Poly. However, only the 2:21 PM, 4:21 PM and 5:15 PM northbound departures served more than one rider on the survey day on these additional local stops. While it is appropriate to continue to provide Route 9 service to Cal Poly for the final 8:33 PM departure, more extensive ridership data should be reviewed LSC Transportation Consultants, Inc. / AECOM, Inc. Page 126 SLO Transit Short Range Transit Plan to identify if continuing to serve the limited stops on the 3:21 PM, 4:15 PM, 5:21 PM and 6:21 PM northbound runs should be continued. RTA Routes 12 and 14 serve two stops within San Luis Obispo (beyond the downtown transfer center) along Santa Rosa Street. A review of ridership patterns indicates that the large majority of these passengers are boarding northbound runs heading out of town or deboarding southbound runs arriving from Morro Bay and Cuesta College. Given that these are regional trips, it is appropriate that RTA serve these stops. RTA Route 10 extends south from San Luis Obispo to the Five Cities and Santa Maria. With the exception of the three northbound and two southbound daily express runs, this route serves four existing stops also served by SLO Transit Route 2 (at Higuera/Nipomo, Higuera/South, Higuera/Margarita and Higuera/Suburban). A review of ridership activity at these shared stops indicates the following: o On the northbound Route 10 runs, 113 ridership deboard at these stops over the course of a day, and 35 passengers board. In the southbound direction, 15 passengers deboard and 37 passengers board. Overall, 200 RTA passengers per day use these stops, with 150 (75%) using them in the “regional” direction (deboarding northbound, boarding southbound), and 50 (25%) in the “local” direction. o This pattern indicates that many riders arrive in San Luis Obispo from the south and deboard along South Higuera, use SLO Transit or RTA locally during the day, and then board at Government Center for the return trip southbound. This is corroborated by the fact that the majority of the northbound deboardings along South Higuera occur prior to 9:30 AM. o Ridership at these stops is a substantial proportion of overall Route 10 ridership, generating 30 percent of ridership in the northbound direction and 12 percent in the southbound direction, or 21 percent overall. Overall, this data indicates that it is important for RTA to continue to serve the South Higuera corridor, and that the number of passengers using this route segment for local trips within San Luis Obispo is relatively low4. However, there are some runs that (based upon the survey day data) serve low (less than 3) passenger‐trips in the “regional” direction: Northbound – 1:14 PM Southbound – 8:33 AM, 11:33 AM, 12:33 PM, 1:33 PM, 2:33 PM, 6:33 PM, and 8:33 PM 4 This is probably due in part to the fact that fares for a local trip within San Luis Obispo are slightly higher than fares for SLO Transit. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 127 While it is appropriate to retain South Higuera service on the final 8:33 PM “sweep” run, the other runs are potential candidates for conversion to express service, at least with respect to the South Higuera stops. Ridership data over additional days should be reviewed to determine if the broader data supports this modification. Scheduling and Transfer Opportunities Hours of Operation Optimally, the span of service would allow transfers from all runs on each route to all runs on other routes. As shown in Table 36, the service times line up reasonably well, with the following exceptions: The first morning RTA runs operate before SLO Transit Routes 1, 4, 6a and 6b begin service. On weekdays during the academic year, RTA Routes 9 and 10 stop service prior to the last few runs on RTA Routes 9 and 10 (though RTA Route 12 is still in operation until roughly the end of the SLO Transit operating day). The last few RTA Route 9 and 10 runs therefore do not have transfer opportunities to SLO Transit routes in summer. The start of Saturday service is consistent over the two services, though the final RTA runs occur after the end of SLO Transit service. Reviewing the existing transfer activity helps to put this consideration in context. Over a weekday during the academic year, 121 passengers transfer between the SLO Transit and RTA systems. This is equivalent to roughly 4.5 percent of RTA boardings, and 2.6 percent of SLO Transit boardings. The greatest transfers occur between RTA Route 10 and SLO Route 3 (14 passengers), between RTA Route 12 and SLO Route 2 (14 passengers) and between RTA Route 12 and SLO Route 3 (15 passengers). The relatively low interaction between the two systems points towards their different roles, as well as that RTA serves some key trip generators in San Luis Obispo directly, reducing the need for transfers. The current lack of coordination also probably contributes to this low level of transfer activity. Overall, however, the need to coordinate schedules is modest, indicating that this is one consideration ‐‐ but not a vital one ‐‐ in evaluating the appropriate span of service on the individual routes. Schedule Coordination There are many factors that bear consideration in setting the specific schedule of routes. Key factors include coordination with school bell times (particularly Cal Poly), work schedules, and the capacity of the transit center.5 Optimally, one factor would be to provide a schedule that 5 At present, SLO Transit schedules have been offset somewhat to avoid exceeding the current five‐bus capacity of the Government Center transfer point. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 128 SLO Transit Short Range Transit Plan provides the ability to directly transfer (walk off of one bus and directly onto the other) at the Government Center transfer point. Table 37 presents the current schedule of buses on each RTA and SLO Transit route at the downtown center, for a representative two‐hour period of a weekday during the academic year. This graphically shows that RTA routes along with SLO Transit Route 1 are on a consistent hourly schedule, SLO Transit Routes 4, 5 and 6b are 30 minute headway, while SLO Transit Routes 2 and 3 are on 40‐minute headways. As a result, Routes 2 and 3 shift in comparison with the other routes. Route Designations Considering the San Luis Obispo region as a whole, the current route numbering is potentially confusing. Local routes in San Luis Obispo are numbered as Routes 1 through 6 (including a 6A and 6B route), while Routes 9 through 15 are regional routes, and Routes 21 through 25 are South County Transit routes, and the two local routes serving Paso Robles are Routes A and B. TABLE 36: Comparison of RTA and SLO Transit Span of Service Time of First Departure to Time of Last Arrival Service/Route From To From To From To 96 : 2 2 AM 8:33 PM 8:23 AM 7:33 PM 7:56 AM 5:33 PM 10 6:40 AM 8:33 PM 8:28 AM 7:33 AM 9:28 AM 5:33 PM 12 6:33 AM 10:03 PM 8:25 AM 7:33 PM 9:25 AM 5:33 PM 14 (1) 7:42 AM 3:45 PM ‐‐ ‐‐ ‐‐ ‐‐ 17 : 1 5 AM 6:09 PM ‐‐ ‐‐ ‐‐ ‐‐ 2 (2) 6:20 AM 9:18 PM 8:20 AM 5:40 PM 8:20 AM 5:00 PM 3 (2) 6:17 AM 9:45 PM 8:17 AM 5:37 PM 8:17 AM 5:37 PM 4 (2) 7:05 AM 10:20 PM 8:10 AM 6:05 PM 8:10 AM 6:05 PM 56 : 4 7 AM 7:17 PM 8:20 AM 6:17 PM 8:20 AM 6:17 PM 6a (1) 7:29 AM 10:29 PM 9:10 AM 5:29 PM ‐‐ ‐‐ 6a (3) 9:10 AM 5:29 PM ‐‐ ‐‐ ‐‐ ‐‐ 6b (1) 7:02 AM 10:56 PM 8:45 AM 5:56 PM ‐‐ ‐‐ 6b (3) 8:45 AM 5:56 PM ‐‐ ‐‐ ‐‐ ‐‐ 1. During academic year only. 2. Weekday evening service after 6:17 PM only during the academic year. 3. During non‐academic year only. Note: Times shown are for service to Government Center transfer point, except that times at Kennedy Library are shown for Route 6a. Weekday Saturday Sunday RTA SLO LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 129 This is potentially confusing to first‐time passengers, and does not present the appearance of coordinated, consistent region‐wide transit network. Weekdays During Academic Year 12345 6 b 9 1 0 1 2 1 4 10:45 AM SLO Transit Routes RTA Routes 10:00 AM 10:05 AM 10:10 AM 10:15 AM 10:20 AM 10:25 AM 10:30 AM 10:35 AM 10:40 AM 11:50 AM 11:55 AM 5‐Minute Period Start TABLE 37: Example of Existing Schedule Coordination at Government Center Transfer Station 11:20 AM 11:25 AM 11:30 AM 11:35 AM 11:40 AM 11:45 AM 10:50 AM 10:55 AM 11:00 AM 11:05 AM 11:10 AM 11:15 AM LSC Transportation Consultants, Inc. / AECOM, Inc. Page 130 SLO Transit Short Range Transit Plan One option would be to renumber the regional routes by multiples of 10, and the local routes as the following integers, such as the following: Maintain existing RTA Route 10, and renumber the SCT routes as Routes 11, 12, 14, and 15. Renumber existing RTA Route 9 as Route 20, and renumber the Paso Express routes (at the discretion of the City of Paso Robles) as Routes 21 and 22. Renumber Route 12 as Route 30, while Route 14 becomes Route 31 and Route 15 becomes Route 32. The Morro Bay Transit fixed route could also be renumbered as Route 33, at the discretion of the City of Morro Ba. Obviously, there are many possible variations on this numbering scheme. Implementing this strategy would require substantial staff time and costs (for printing new schedules and ride guides, modifying bus stop signs, and generating public awareness of the changes. It would also generate inevitable short‐term confusion among passengers. If it can be fully coordinated, however, this strategy would yield long‐term benefits through providing a consistent and readily‐understandable regional route structure. Under the current schedules, consistent direct transfers are available for the following routes: Between RTA Routes 9, 10, and 12 Between SLO Transit Route 1 (northbound) and Route 5 Between SLO Transit Route 1 (southbound) and Route 6b Between SLO Transit Routes 2 and 3 Between SLO Transit Routes 4 and 6b For the majority of possible transfers, however, passengers must wait between buses ‐‐ sometimes for substantial periods. An RTA passenger arriving on Routes 9, 10 or 12 and destined somewhere in southeast San Luis Obispo along Route 3, for example, is faced with roughly a half‐hour wait at Government Center. Another example is the long wait for SLO residents along Foothill Boulevard transferring from SLO Transit Routes 1 or 4 to RTA Routes 9 or 10, who are faced with roughly a 20 minute wait. Even within the SLO Transit network, many transfers require waits of 15 minutes or more between buses. Overall, the current schedules reduce the local and regional convenience of the transit network. In considering strategies to better align schedules, there are more potential constraints on RTA schedules than on SLO Transit schedules. Changes in RTA Route 9, 10 and 12 schedules (such as shifting to service at Government Center near the top of the hour rather than the bottom of the hour) would affect transfer timing with Paso Express, SCT, RTA Route 15 and Morro Bay Transit, and would also impact coordinating with key “bell times” at Cuesta College and Allan Hancock College. In comparison, scheduling SLO Transit’s routes must take careful consideration of Cal Poly schedules (with classes starting at the top of the hour) and to a much lesser extent the bell LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 131 times of local schools, but in general have more flexibility. Shifting schedules on Routes 1, 4 and 5 would be relatively straightforward, while providing consistent direct transfers on Routes 2 and 3 would require shifting away from the current 40‐minute headway to consistent clock headways. Specific strategies for revising SLO Transit routes to concentrate Government Center schedule times at the bottom of the hour will be developed once changes to these routes have been identified. Fare Coordination Fare Categories The two systems have already taken a substantive fare coordination step (resulting from the 2008 Regional Fare Improvement Study) by offering a regional Day Pass, good for use on both systems (as well as the SCT and Paso Express services). There are, however, several potential strategies for better aligning fare categories and policies: Both systems provide a Day Pass as well as a 31‐Day Pass. RTA provides a 7‐Day Pass, while SLO Transit provides a 3‐Day, 5‐Day and 7‐Day Pass. As discussed in Chapter 36, the most popular of the SLO Transit options is the 3‐Day Pass (approximately 4,000 boardings per year) compared to the 5‐day and 7‐Day Passes (approximately 1,200 apiece). One option would be to focus both programs on a 3‐Day Pass, while another would be to focus both programs on a 7‐Day Pass. In addition, a consistent multi‐day pass program could be converted to a regional pass program, good on both SLO Transit and on RTA. This could be a convenient option for visitors exploring the region by transit over a weekend, as an example. Both systems provide a means of paying in bulk for multiple rides, though in different forms. SLO Transit provides a multi‐ride punch pass, good for $20 in boardings for the general public and for $9 for discount riders. No discount is provided. RTA provides a stored value card for $15, again with no discount provided. One potential strategy would be to expand the stored value card to also encompass the SLO Transit program, and possibly other connecting services (Santa Maria Area Transit and Monterey‐Salinas Transit). While both systems provide free boardings for small children, SLO Transit’s definition is by age (less than 5 years of age) while RTA’s definition (as well as that used by other services in the region) is by height (less than 44 inches). The latter is easier for drivers to monitor (a label is marked along the side of the door), and tends to reduce conflicts between drivers and passengers. Changing SLO Transit’s policy to a 44‐inch height limit or changing RTA’s policy to a less than 5 years of age limit would reduce one source of potential confusion among passengers using both systems. Both systems provide discounts for persons with disabilities. On SLO Transit, passengers wishing to board at a discount fare must prove their status by displaying either a Medicare card or a photo ID. On RTA, passengers must display either a Medicare card or a letter from LSC Transportation Consultants, Inc. / AECOM, Inc. Page 132 SLO Transit Short Range Transit Plan the Veterans Administration. A single picture ID program valid over both services would be a convenience to riders and would better align the two systems. Transfer Policies SLO Transit allows free transfers for riders boarding the second bus within an hour and traveling in the same direction. No free transfers are provided on RTA. Given the long travel distances and zone fares on the RTA system, a free transfer policy would not be appropriate on RTA. On the other hand, free transfers are important for SLO Transit due to the route structure, which necessitates numerous transfers. No changes in transfer policies are recommended. Pass Availability Optimally, passes for both systems would be available at all pass sale locations in San Luis Obispo. All SLO Transit pass options are available at the City Hall (990 Palm Street), while 31‐ Day Passes are also available at the Chamber of Commerce (895 Monterey Street) and the 31‐ day Student passes are available at two other locations. RTA offers RTA, SCT and Regional passes through its website. In addition, RTA passes are available at the County Public Works office (976 Osos Street), the RTA offices (179 Cross Street) and the Cal Poly Administrative Building. While there would be little need for SLO Transit pass sales on the Cal Poly campus (given the current fare agreement), it would be beneficial for RTA passes to be available at City Hall and the Chamber of Commerce, and for SLO Transit passes to be available at the RTA offices and through the RTA website. Marketing Coordination There are no joint marketing pieces that encompasses all transit services throughout the region. The 511 site operated by the SLO Regional Ridership program (Rideshare.org) provides a good region‐wide trip planning tool called “Know‐How‐To‐Go” that includes both RTA and SLO Transit (as well as other transit services in the region). While web‐based services are an excellent way to provide detailed information tailored to the needs of the individual rider once an individual chooses to look into using transit service, there is still a role for paper marketing pieces that can spark the initial awareness of services. A region‐wide comprehensive marketing piece, focusing on a poster‐sized map, is a common strategy in in similar regions with multiple individual transit services. While keeping a regional map up to date can require ongoing staff time, it can increase general awareness of the extensive array of interconnecting transit services throughout the San Luis Obispo region (and beyond), and can be particularly useful in marketing to arriving college students, such as through posting at key activity centers and distribution at freshman orientation events. This would not be intended for widespread distribution, but posting the map at key activities and making it available on‐line can be a worthwhile marketing effort. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 133 Another potential joint marketing strategy would be to develop a single coordinated transit customer information line for RTA and SLO Transit (and potentially other regional services). At present, both the RTA and the SLO Transit information phone numbers are typically answered by a dispatcher. As dispatchers must give priority to transit operations, customer calls are not infrequently delayed. In addition, dispatchers can have varying levels of understanding of other transit services, and often do not have the time available to help guide a passenger through a complicated regional trip involving two or more individual services. The SLO Regional Rideshare provides a very good regional web‐based trip planning tool, but is not readily accessible to all residents, such as some elderly or persons with disabilities. The Rideshare phone line, moreover, is not consistently staffed. Expanding this program to fund a single transit information phone resource in both English and Spanish, and promoting this single phone number through multiple transit websites and published marketing pieces, could both benefit overall regional ridership while freeing existing dispatcher time. Intelligent Transportation Systems Coordination SLO Transit provides real‐time bus location information online, using the OTVia2 platform. RTA is in the process of implementing a similar system in the near future, using the Connexionz platform. Optimally, a rider (or potential rider) could access a single site or use a single app to see a real‐time bus location map for all regional systems. In addition, focusing on a common system could increase the ability to share information, ease the process of procuring, installing and maintaining equipment, and reduce overall system costs. Performance Standards In considering coordination of standards, it is appropriate that there be differences, reflecting the different route length and overall conditions. Both RTA and SLO Transit have well‐ developed performance standards reflecting substantial discussion over the years, as discussed in Chapter 4. One specific recommendation to enhance coordination and consistency between the two systems is regarding bus replacement policies. RTA’s adopted standard for fleet improvements is to “Replace 100 percent of all revenue vehicles no more than 40 percent beyond the FTA‐defined use life standard in terms of years or miles.” As federal/state funding for fleet replacement on one system affects funding availability for the other system, it would be beneficial to have a consistent policy adopted by both. The two organizations (along with SLOCOG) should also discuss whether tightening up this policy (such as by dropping the 40 percent to 20 percent) is feasible. Joint Purchasing Vehicles The operating requirements of the RTA and SLO Transit systems differ substantially, reducing the potential for joint purchasing strategies of specific vehicle makes/models. However, successfully administering the intricate process of vehicle purchases using Federal and state LSC Transportation Consultants, Inc. / AECOM, Inc. Page 134 SLO Transit Short Range Transit Plan funding is a significant burden on staff, and combining vehicle purchases into a single process can ease overall requirements for staff time. Both SLO Transit and RTA are part of the existing joint purchasing consortium for diesel low‐floor coaches, which expires in 2018. Beyond that date, the two systems could seek to jointly partner in another consortium. Bus Stop Amenities RTA should be purchasing and installing additional shelters over the SRTP plan period. A bulk purchase of shelters could potentially yield a lower per‐unit cost, as well as providing a more consistent look to major bus stops around the region. The two services could also agree to review ridership boarding data at the shared stops, to define future need for additional shelters. The boarding figures could then be used to allocate the share of improvement costs. Joint Training and Maintenance Both RTA and SLO Transit have robust training programs for drivers, dispatchers and staff. There may be opportunities to combine training sessions for specialized training functions, such as the following: Maintenance on wheelchair lifts Sensitivity training for working with persons with disabilities Use and maintenance of the electronic fareboxes. FTA reporting procedures The relocation of RTA’s operations/maintenance center nearby to the existing SLO facility will increase the potential for joint training, as will the construction of the planning improved training room at the SLO facility. Coordination of Funding A key coordination opportunity between the two transit programs is to coordinate use of Federal and State transit funding sources. This is particularly important regarding major capital expenditures, such as bus replacement, or transit facility improvements. Some existing transit funding sources, such as the Local Transportation Fund program, are governed by a formula and therefore do not require ongoing coordination. In particular, both RTA and the City of San Luis Obispo are grantees of Federal Transit Administration 5307 Urbanized Area Formula Program, administered through Caltrans. This requires the two transit entities (and others) to coordinate both operating and capital funding needs within the overall SLOCOG programming process. This is governed by an existing cooperative planning agreement, which on the whole appears to function well in accommodating the needs of the two transit programs. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 135 In addition, the Low Carbon Transit Operations Program (LCTOPS) is a new, growing source of state funding, generated through the “Cap and Trade” program. This program is flexible, and the two transit programs need to coordinate through SLOCOG for funding allocations. The Proposition 1B Bond program also has some remaining funds that require coordination for allocation. SLOCOG’s Technical Transportation Advisory Committee (TTAC) provides a good forum for coordination between the two transit programs, as both the RTA and the City have membership in the committee. In addition, the Rideshare program’s Ridership, Marketing and Outreach Development Committee also considers transit issues on a region‐wide scale. FINANCIAL ALTERNATIVES Base Fare Increases One financial option is an increase in fares. The following are important considerations in evaluating the need for a fare increase: As discussed in Chapter 5 above, SLO Transit’s fare levels are largely in line with the base fares of peer systems. The key farebox return ratio (proportion of operating costs generated by fares) is approximately 21 percent (as defined in the most recent Triennial Performance Audit for FY 2012/13). A comparison of fare revenues (including Cal Poly agreement revenues and RTA revenue sharing income) shown in Table 3 with the total annual operating costs shown in Table 1 indicates that the farebox return ratio for FY 2015/16 is slightly higher, at 22 percent. These figures are above the 20 percent minimum farebox return ratio required by the Transportation Development Act, but less than the 27.4 percent identified as a standard in the previous SRTP. The last substantive fare increase occurred in 2009, when the base cash fare increased from $1.00 to $1.25.6 Since that time, inflation has increased overall consumer costs by 11 percent, indicating that a fare of $1.38 in 2015 dollars is equivalent to the buying power of $1.25 in 2009 dollar. A base fare increase from $1.25 to $1.50 would be a logical step increase (if an increase were to be pursued). This would be a 20 percent increase. Assuming that all fare media would increase proportionally, this would result in a discount fare of $0.75, and monthly pass costs of $44.50 for general public, $15.00 for seniors/disabled, and $30 for local students. An important factor is that only approximately 26 percent of existing SLO Transit passengers currently purchase a 1‐way boarding, day‐pass, multi‐day pass, or monthly pass (and thus 6 Trolley fares were increased from $0.25 to $0.50 in November 2010. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 136 SLO Transit Short Range Transit Plan would be impacted directly by this fare increase). Conducting an elasticity analysis of these passengers, the fare increase would result in a loss of approximately 17,500 passenger boardings per year. This is equivalent to 6.2 percent of existing cash/pass boardings, or 1.6 percent of all boardings. Considering the additional fare revenue generated by the remaining cash/pass boarding as well as the loss of ridership, the net impact of this fare increase would be to increase annual revenues by approximately $34,500. If the fare increase is used as a basis for increasing the Cal Poly agreement funding levels proportionately, this would add approximately an additional $83,000. As discussed above, the ratio of the 31‐day pass to the base cash fare results in a 33 percent discount for regular SLO Transit riders. While this is slightly below the average 40 percent average discount of the peer systems, bringing SLO Transit in line with the peer average would reduce revenues. Changes in Fare Options and Discount Policies The review of peer fare discount policies presented in Chapter 5 indicates that SLO Transit provides a relatively modest discount for monthly pass users (33 percent) compared to the peers. This indicates that an increase in monthly pass rates is not warranted, except as it would occur as part of a broader fare increase. SLO Transit offers an unusually wide range of fare options, including 1‐day, 3‐day, 5‐day, 7‐day and 31‐day passes, as well as a punch pass. There are several disadvantages to providing a plethora of fare options. The complicated fare structure can be potentially confusing to passengers, require additional time for drivers to disburse and accept fares, and increase bookkeeping costs. One alternative would be to eliminate the 3 day and 5 day pass, while retaining the 7 day pass. This would bring SLO Transit in line with RTA multiday pass options. Another option would be to retain the more popular 3‐day pass, eliminating the 5‐day and 7‐ day options. This second option would have less impact on existing ridership. Given the low level of use and fare revenues generated by the 3‐ to 7‐day passes and that many persons currently purchasing one type of pass would shift to another, the net impact of either option would be negligible. Another option would be to eliminate the multi‐ride pass, which currently provides 16 general public boardings for $20, or 15 discount boardings for $9. This fare option is only used by 0.3 percent of all boarding passengers, or approximately 12 boardings per day. Passengers currently using this fare option would largely shift to paying the cash fare. Eliminating this relatively cumbersome fare option would speed boarding times, and simplify the responsibilities of drivers and accounting staff. However, it is important to note that the primary users of the multi‐ride pass are K‐12 students. The multi‐ride pass enables K‐12 users to utilize transit without having exact change on hand. Serious consideration of elimination of this pass type warrants further study as to the possible effects of this change on K‐12 riders. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 137 New Revenue Sources There are also a number of funding sources that could potentially be tapped, as discussed below: Congestion Management and Air Quality (CMAQ) is a Federal program for projects that reduce specific air pollutants from transportation‐related sources. The SLO Region is able to access these funds due to the non‐attainment status of the eastern portion of the county regarding ozone. Total region‐wide funds were $2.3 Million in 2013, and can be expected to increase by 2 percent annually. The Federal Transit Administration Section 5339 Bus and Bus Facilities Program provides $428 Million nationwide. It is available to fixed‐route operators for bus purchase or rehabilitation, for bus operations facilities and for transit passenger facilities. Within California, the program is managed by Caltrans. The 2014 SLOCOG RTP assumes that $100,000 per year would be available in the San Luis Obispo area, on average. Because of the relatively modest annual funding level, these funds are typically pooled within the region. The Low Carbon Transit Operations Program (LCTOP) is an element of the Transit, Affordable Housing and Sustainable Communities Program established by the passage of Senate Bill 862 in 2014. These funds are generated by greenhouse gas reduction funds (“Cap and Trade” funds). In 2014, $25 Million was appropriated statewide, while going forward 5 percent of total Greenhouse Gas Reduction Fund revenues will be allocated to LCTOP. Funds are allocated to each county under a formula by Caltrans. The program is intended to reduce greenhouse gas emissions, with a focus on low‐income communities (for those areas that include areas designated as disadvantaged communities). For funds allocated in 2015/16, the San Luis Obispo region is eligible for $291,000, region‐wide. These funds must be targeted to transit operations, fare programs, or capital improvements that enhances/expands transit mode share and that reduces greenhouse gas emissions. While the program is intended to focus on disadvantaged communities, the State has not designated any disadvantaged community areas in San Luis Obispo County. However, without a State designation of disadvantaged communities, SLOCOG can recommend the use of LCTOP funds for projects that target the needs of relatively disadvantaged community areas. In FY 2015‐16, these funds were allocated towards South County Transit to expand transit access by Oceano residents. The majority of California counties with substantial urban population have become “self‐ help” counties through passage of a countywide transportation sales tax (up to a ½ cent, under state authorizing legislation). In these 19 counties (including nearby Santa Barbara, Monterey, and Fresno Counties, these tax revenues are key in funding a wide range of highway, transit and bicycle/pedestrian improvements. Imposed countywide in San Luis Obispo County, this source could generate up to approximately $25 Million annually. At present, SLOCOG and others are considering detailed voter polling to evaluate voter LSC Transportation Consultants, Inc. / AECOM, Inc. Page 138 SLO Transit Short Range Transit Plan interests and preferences, including interest in expanding various elements of the region‐ wide transit program. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 139 Chapter 8 SLO Transit Short Range Transit Plan The following provides a comprehensive plan to improve the SLO Transit program over the coming five years. Service enhancements are first presented. This is followed by capital improvements, including fleet improvements, facility plans, passenger amenities, and other capital items. Management and financial strategies are then identified. Finally, an implementation plan is defined. This discussion builds upon the review of conditions and alternatives presented in previous chapters. The reader is encouraged to refer to these previous chapters for additional information regarding the plan elements. SERVICE PLAN The service plan consists of a realignment of routes, as well as expansion to the hours of service both in the school year as well as in the summer. Revise the Route Structure Based upon the review of existing service efficiency, public and staff input, and detailed evaluation of a wide range of alternatives, a realignment of the route structure is recommended. Overall, the route network should be reconfigured into a series of four bi‐ directional routes. In addition, it is recommended that the routes be renumbered, and A/B designations be used to differentiate the direction of travel. The “A” routes will operate largely clockwise and the “B” routes largely counterclockwise. A summary graphic of service improvements is presented in Figure 36. Revise Routes 1 and 3 to Create new Route 1A and Route 1B Route 1A will be served by one route in a clockwise direction, operated every 45 minutes using a single bus. It will generally follow the existing Route 3, leaving downtown southeasterly along Johnson Avenue. At Orcutt Road this route heads west to Broad Street, where it heads southeast as far Tank Farm Road. It then head east, turning right onto Poinsettia Way and then Fuller Road before heading back to downtown via Broad Street and Choro Street7. 7 In the future, this route could be modified to serve the Righetti Ranch development on the north side of Tank Farm Road east of the Union Pacific Railroad tracks with a short eastward extension on Tank Farm Road, as a roundabout at the development access point on Tank Farm Road would provide a convenient location to turn the bus around and serve a new stop. When Prado Road is extended eastward to Broad Street, a similar short extension of this route could also be added to serve new development in the Margarita Specific Plan Area. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 140 SLO Transit Short Range Transit Plan C a l C a l P o l yPoly W e e e e S a n L u i sSan L u i sObispoObispo 1 Bro a d St Prado Rd H i g u e r a S t Toro St M a r s h S t S a nta R osa St E l k s L n F o o t h i l l R d Foothill Blvd C alifornia Blvd M o n t e r e y S t Orcutt Rd C horro St Johnson A ve Los Osos Valley Rd South St Tank Farm Rd 101 E dna R d M a d o n n a R d £¤101 Service Layer Credits: Esri, HERE, DeLorme, MapmyIndia, © OpenStreetMap contributors, and the GIS usercommunity 0 1 20.5 Miles I Figure 36SLO Transit Short Range Transit Plan Route 1A Route 1B Route 2A Route 2B Route 3A Route 3B Route 4A Route 4B LEGEND c c Route 3A Route 3B OTHER PLAN ELEM ENTS - Extend Hours of Service During School Year- Provide Evening Service in Summer- Fleet Improvements- Bus Stop Improvements- Discounted Day Pass- Eliminate 5-Day and 7-Day Pass- Ongoing Coordination Route 4A Route 4Bc c Route 1A Route 1B Route 2A Route 2B Improve Transit Center Lighting Operations Facility Improvements c c c c c c c c c c LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 141 Route 1B will serve a counterclockwise loop generally along Broad Street, Orcutt Road and Johnson Avenue, similar to the southern portion of existing Route 1. One bus will provide service every half‐hour. These route revisions will provide the following overall advantages: The extension of service along Broad Street as far south as Fuller Road will provide service to a new neighborhood with high ridership potential. It will be within a convenient ¼ mile walk from the employment center east of the airport. Expands service availability by providing Route 1 service every 30 minutes, rather than hourly with one bus. While Route 3 would be reduced from every 40 minutes to every 45 minutes, the total number of bus runs would increase from 29 per day to 36. Provides two‐way service on Broad Street between Orcutt and Tank Farm, including a stop on the same side of Broad Street as the Damon‐Garcia Sports Complex. Provides evening service on both S. Broad Street and Johnson Avenue in the weekday evenings (Route 3). The additional five minutes of running time on Route 1A (compared with existing Route 3) will improve on‐time performance. This strategy will eliminate service to three existing stop along Tank Farm Road between the Poinsettia Way and Orcutt Road. However, these stops serve only a total of 21 boardings and alightings each day (or an average of 10.5 boardings plus 10.5 alightings). The westernmost of these stops (at Hollyhock Way) is also within a reasonable (900 feet) of a remaining stop to the west. The substantial running time needed to serve these stops can serve more riders under this new route plan.8 While it will also eliminate existing Route 1 service north of downtown, this route segment currently generates low ridership, and service in this area will be added as part of the Route 4A/4B services discussed below. Revise Route 2 to Add Service to the Madonna Road and Los Osos Valley Road Corridors Route 2 will be expanded to also serve the Madonna Road and Los Osos Valley Road corridors west of US 101. A second bus will augment the one bus currently providing service every 40 minutes on Route 2 to provide hourly service in both directions along this larger route. Route 2A will operate the loop in a clockwise direction and Route 2B will operate it in a counterclockwise direction. Both of these routes will also extend west on Los Osos Valley Road to serve the Descanso loop. In addition, this route will serve the South Street/Santa Barbara Avenue/Santa Rosa Street corridor, providing service every 30 minutes on this busy corridor. 8 While these route modifications will also eliminate existing Route 1 service north of downtown, this service will be picked up by other route revisions discussed below. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 142 SLO Transit Short Range Transit Plan This modification accomplishes the following: Provides convenient transit connections in both directions between the South Higuera and Madonna Road corridors, without the need to travel downtown. Expands frequency between downtown and South/Higuera via Santa Rosa Street, Santa Barbara Avenue and South Street, which is a high ridership area. Reduces need for Routes 4 and 5 to provide frequency along Madonna Road, or to serve the existing problematic turnaround at Auto Parkway. Provides additional running time, allowing driver breaks. Revise Routes 4 and 5 to Hourly Service, Move to California Blvd Route 4 will be modified from half‐hourly service (operated using two buses) to hourly service (using one bus) and renumbered as Route 3A. Similarly, Route 5 will be converted to hourly service and renumbered as Route 3B. Between downtown and Cal Poly, both routes will use the California Boulevard corridor (rather than the existing Grand Avenue corridor). In addition, the extension east on Los Osos Valley Road to Auto Parkway will be eliminated. The benefits of these modifications are as follows: The route revision will reduce the route length by roughly 1.7 miles, thereby reducing running time and improving on‐time performance. The current inefficient use of resources on the western portions of Los Osos Valley Road and Foothill Boulevard will be addressed, freeing up vehicles and hours/miles for more effective use elsewhere. The reduction in service along Madonna Road will be offset by the Route 2A/2B modification discussed above, while the reduction in service along Grand Avenue will be offset by the Route 4A/4B service discussed below. Revise Route 6A and 6B to a Bi‐Directional Loop Serving Cal Poly and Downtown Existing Routes 6A and 6B will be revised into a single large loop connecting Cal Poly, the Foothill Corridor and downtown, as shown in Figure 36. The clockwise route will be redesignated as Route 4A, and the counterclockwise route will be Route 4B. During peak daytime periods in the school year, two buses will be operated in each direction over the 40‐ minute loop, providing service every 20 minutes in each direction. In evenings, one bus will operate Route 4A service every 30 minutes. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 143 This strategy will improve connections between the Foothill/Highland corridor and downtown (and connecting bus services). It will also result in a simpler route structure that is easier for passengers to understand. Summary A summary of the existing and planned service levels (excluding other routes not impacted by these changes) is presented in Table 38. As shown, this plan (absent the expansion of hours of service, as discussed below) will increase the annual number of runs by 2,613 (or 6 percent of the existing total), increase the vehicle‐hours of service by 3,025 (or 9 percent), but only increase vehicle‐miles of service by 2,189 (or 0.5 percent). This latter figure is particularly pertinent, as the service contractor fee is based on the vehicle mileage. The plan also increases the peak number of buses in operation by one vehicle. Overall, this route realignment will: Focus transit resources on areas with the greatest ridership potential. Provide new cross‐town travel options between the Madonna Road corridor and the South Higuera corridor. Improve on‐time performance by building more layover time into the routes. Increase service frequency in the key neighborhoods near the Cal Poly campus, and to/from downtown. Provide service to new neighborhoods and employment opportunities. In addition, this route network provides flexibility to expand services in the future to serve new developments, such as Righetti Ranch and the Margarita Area Specific Plan. Extend Hours of Service During the School Year The analysis of ridership patterns as well as public input indicates that expansion of the higher daytime levels of service as well as the extension of hours of evening service levels are warranted on specific routes. Evening service will be expanded during the school year. Route 1B (existing Route 1) – Extend service until 8:09 PM Route 2A/2B (existing Route 2) – Extend daytime service level until approximately 8:00 PM Route 4A/4B (existing Route 6A/6B) – 20 minute frequency until 9:00 PM, and 40 minute frequency until approximately 11:30 PM LSC Transportation Consultants, Inc. / AECOM, Inc. Page 144 SLO Transit Short Range Transit Plan TA B L E 38 : Pl a n Se r v i c e Qu a n t i t i e s Ro u t e Da y t i m e Ev e n i n g No n ‐ Su m m e r Da y t i m e No n ‐ Su m m e r Da y t i m e Su m m e r Ev e n i n g D a y t i m e Ev e n i n g Da y t i m e Ev e n i n g We e k d a y Da y t i m e We e k d a y No n ‐ Su m m e r We e k d a y Su m m e r We e k d a y Ev e n i n g S a t u r d a y S u n d a y Ru n s Ho u r s M i l e s Ex i s t i n g Ro u t e s 1 1 0 6 0 6 0 ‐‐ 10 . 2 1 0 . 2 1 . 0 0 ‐‐ 11 ‐‐ ‐ ‐ 0 0 0 2 , 7 9 4 2 , 7 9 4 2 8 , 4 9 9 2 1 0 . 5 4 0 4 0 6 0 7 . 0 6 . 8 0 . 7 5 0 . 4 7 1 7 . 5 ‐‐ ‐ ‐ 3 1 4 . 5 1 3 . 5 6 , 5 8 1 4 , 7 7 3 4 5 , 9 5 2 3 1 0 . 5 4 0 4 0 6 0 7 . 9 7 . 9 0 . 6 7 0 . 5 3 1 8 . 5 ‐‐ ‐ ‐ 4 1 4 . 5 1 4 . 5 7 , 1 0 0 4 , 7 2 9 5 6 , 0 9 0 4 2 1 3 0 3 0 6 0 1 3 . 2 1 2 . 8 1 . 0 0 1 . 0 0 2 3 ‐‐ ‐ ‐ 4. 5 1 0 1 0 7 , 8 2 6 7 , 8 2 6 1 0 2 , 7 1 5 5 2 0 3 0 3 0 ‐‐ 13 . 4 1 3 . 8 1 . 0 0 1 . 0 0 2 8 ‐‐ ‐ ‐ 0 1 0 1 0 8 , 2 3 2 8 , 2 3 2 1 1 0 , 3 0 9 6A 1 0 . 5 3 0 6 0 6 0 4 . 2 4 . 2 0 . 5 0 0 . 5 0 ‐‐ 2 6 9 3 9 0 7 , 0 6 2 3 , 2 4 3 2 9 , 6 6 0 6B 1 0 . 5 3 0 6 0 6 0 4 . 4 4 . 4 0 . 5 0 0 . 5 0 ‐‐ 27 1 0 3 1 0 0 7 , 3 5 6 3 , 3 9 0 3 2 , 3 6 6 TO T A L 9 3 46 , 9 5 1 3 4 , 9 8 6 4 0 5 , 5 9 2 Pl a n Ro u t e s ‐ ‐ Ex i s t i n g Sp a n of Se r v i c e 1A 1 1 4 5 4 5 4 5 7 . 9 7 . 9 0 . 7 5 0 . 7 5 1 8 . 5 ‐‐ ‐ ‐ 4 1 4 . 5 1 4 . 5 7 , 1 0 0 5 , 3 2 5 5 6 , 0 9 0 1B 1 0 3 0 3 0 ‐‐ 5. 7 5 . 7 0 . 5 0 ‐‐ 21 ‐‐ ‐ ‐ 0 0 0 5 , 3 3 4 2 , 6 6 7 3 0 , 4 0 4 2A 1 1 6 0 6 0 6 0 1 1 . 0 1 1 . 0 1 . 0 0 1 . 0 0 1 2 ‐‐ ‐ ‐ 3 1 0 1 0 4 , 7 4 4 4 , 7 4 4 5 2 , 1 8 4 2B 1 0 6 0 6 0 ‐‐ 11 . 7 1 1 . 7 1 . 0 0 0 . 0 0 1 2 ‐‐ ‐ ‐ 0 0 0 3 , 0 4 8 3 , 0 4 8 3 5 , 6 6 2 3A 1 1 6 0 6 0 6 0 1 1 . 5 1 1 . 5 1 . 0 0 1 . 0 0 1 2 ‐‐ ‐ ‐ 4. 5 1 0 1 0 5 , 0 3 2 5 , 0 3 2 5 7 , 8 6 8 3B 1 0 6 0 6 0 ‐‐ 11 . 6 1 1 . 6 1 . 0 0 0 . 0 0 1 5 ‐‐ ‐ ‐ 0 1 0 1 0 4 , 9 3 0 4 , 9 3 0 5 7 , 1 8 8 4A 2 0 2 0 4 0 ‐‐ 6. 0 6 . 0 0 . 6 7 ‐‐ ‐ ‐ 39 2 0 0 1 4 0 8 , 7 2 8 5 , 8 1 3 5 2 , 3 6 8 4B 2 1 2 0 4 0 3 0 6 . 2 6 . 2 0 . 6 7 0 . 5 0 ‐‐ 39 2 0 5 1 4 0 1 0 , 6 4 8 6 , 4 5 2 6 6 , 0 1 8 TO T A L 1 0 4 49 , 5 6 4 3 8 , 0 1 1 4 0 7 , 7 8 1 Ch a n g e 1 1 2, 6 1 3 3 , 0 2 5 2 , 1 8 9 Pl a n Ro u t e s ‐ ‐ Ex p a n d e d Sp a n of Se r v i c e Du r i n g th e Sc h o o l Ye a r 1A 1 1 4 5 4 5 4 5 7 . 9 7 . 9 0 . 7 5 0 . 7 5 1 8 . 5 ‐‐ ‐ ‐ 4 1 4 . 5 1 4 . 5 7 , 1 0 0 5 , 3 2 5 5 6 , 0 9 0 1B 1 0 3 0 3 0 ‐‐ 5. 7 5 . 7 0 . 5 0 ‐‐ 25 ‐‐ ‐ ‐ 0 0 0 6 , 3 5 0 3 , 1 7 5 3 6 , 1 9 5 2A 1 1 6 0 6 0 6 0 1 1 . 0 1 1 . 0 1 . 0 0 1 . 0 0 1 4 ‐‐ ‐ ‐ 3 1 0 1 0 5 , 2 5 2 5 , 2 5 2 5 7 , 7 7 2 2B 1 0 6 0 6 0 ‐‐ 11 . 7 1 1 . 7 1 . 0 0 0 . 0 0 1 4 ‐‐ ‐ ‐ 0 0 0 3 , 5 5 6 3 , 5 5 6 4 1 , 6 0 5 3A 1 1 6 0 6 0 6 0 1 1 . 5 1 1 . 5 1 . 0 0 1 . 0 0 1 2 ‐‐ ‐ ‐ 4. 5 1 0 1 0 5 , 0 3 2 5 , 0 3 2 5 7 , 8 6 8 3B 1 0 6 0 6 0 ‐‐ 11 . 6 1 1 . 6 1 . 0 0 0 . 0 0 1 5 ‐‐ ‐ ‐ 0 1 0 1 0 4 , 9 3 0 4 , 9 3 0 5 7 , 1 8 8 4A 2 0 2 0 4 0 ‐‐ 6. 0 6 . 0 0 . 6 7 ‐‐ ‐ ‐ 41 2 0 4 1 4 0 1 0 , 6 4 8 6 , 5 8 0 6 3 , 8 8 8 4B 2 1 2 0 4 0 3 0 6 . 2 6 . 2 0 . 6 7 0 . 5 0 ‐‐ 41 2 0 9 1 4 0 1 2 , 5 6 8 7 , 2 1 9 7 7 , 9 2 2 TO T A L 1 0 4 55 , 4 3 6 4 1 , 0 7 0 4 4 8 , 5 2 8 Ch a n g e Fr o m Re v i s e d Ro u t e s , Ex i s t i n g Sp a n of Se r v i c e 8, 4 8 5 6 , 0 8 3 4 2 , 9 3 6 Pl a n Ro u t e s ‐ ‐ Su m m e r Ev e n i n g Se r v i c e 1A 1 1 4 5 4 5 4 5 7 . 9 7 . 9 0 . 7 5 0 . 7 5 1 8 . 5 ‐‐ ‐ ‐ 4 1 4 . 5 1 4 . 5 7 , 3 4 8 5 , 5 1 1 5 8 , 0 4 9 1B 1 0 3 0 3 0 ‐‐ 5. 7 5 . 7 0 . 5 0 ‐‐ 21 ‐‐ ‐ ‐ 0 0 0 5 , 3 3 4 2 , 6 6 7 3 0 , 4 0 4 2A 1 1 6 0 6 0 6 0 1 1 . 0 1 1 . 0 1 . 0 0 1 . 0 0 1 2 ‐‐ ‐ ‐ 3 1 0 1 0 4 , 9 3 0 4 , 9 3 0 5 4 , 2 3 0 2B 1 0 6 0 6 0 ‐‐ 11 . 7 1 1 . 7 1 . 0 0 0 . 0 0 1 2 ‐‐ ‐ ‐ 0 0 0 3 , 0 4 8 3 , 0 4 8 3 5 , 6 6 2 3A 1 1 6 0 6 0 6 0 1 1 . 5 1 1 . 5 1 . 0 0 1 . 0 0 1 2 ‐‐ ‐ ‐ 4. 5 1 0 1 0 5 , 2 4 9 5 , 2 4 9 6 0 , 3 6 4 3B 1 0 6 0 6 0 ‐‐ 11 . 6 1 1 . 6 1 . 0 0 0 . 0 0 1 5 ‐‐ ‐ ‐ 0 1 0 1 0 4 , 9 3 0 4 , 9 3 0 5 7 , 1 8 8 4A 2 0 2 0 4 0 ‐‐ 6. 0 6 . 0 0 . 6 7 ‐‐ ‐ ‐ 39 2 0 0 1 4 0 8 , 7 2 8 5 , 8 1 3 5 2 , 3 6 8 4B 2 1 2 0 4 0 3 0 6 . 2 6 . 2 0 . 6 7 0 . 5 0 ‐‐ 39 2 0 5 1 4 0 1 1 , 2 6 8 6 , 6 5 9 6 9 , 8 6 2 TO T A L 1 0 4 50 , 8 3 5 3 8 , 8 0 7 4 1 8 , 1 2 6 Ch a n g e Fr o m Re v i s e d Ro u t e s , Ex i s t i n g Sp a n of Se r v i c e 3, 8 8 4 3 , 8 2 0 1 2 , 5 3 4 Pe a k Bu s e s Tr i p s pe r Da y A n n u a l He a d w a y (M i n u t e s ) R o u t e Le n g t h (M i ) H o u r s pe r Ru n LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 145 Also, both Routes 3A and 3B will operate in the evenings. In the morning, service will start earlier on the following routes: Route 1B (existing Route 1) – One earlier run starting at 6:15 AM Route 3A (existing Route 4) ‐‐ One additional run starting at 6:10 AM In addition to generating ridership, this has the benefit of making the start times more consistent over the system (with the exception of Route 6a and 6b, focusing on Cal Poly). Provide Evening Service in the Summer A common comment heard over the course of this study from passengers as well as other members of the public is the desirability of providing year‐round evening service on weekdays The following routes will be operated on weekday evenings between June 10th and Labor Day weekend: Route 1A (revised existing Route 3) until approximately 9:45 PM Route 2A (revised existing Route 2) until approximately 9:45 PM Route 3A (revised existing Routes 4) until approximately 10:00 PM Route 4B (revised existing Routes 6A and 6B) until 10:30 PM, at 30 minute frequency Together, summer evening service will be provided to all areas within the fixed route service network. Consider Serving Laguna Middle School Near Bell Times SLO Transit should investigate providing scheduled service to a stop along Laguna Lane adjacent to Laguna Middle School once a day in each direction to accommodate Middle School students. There is a need for service arriving from the northwest in the morning (via Route 4B), and departing towards the northwest in the afternoon (via Route 4A). Classes typically start at 8:15 AM, and end at 2:59 PM. This will require detailed discussions with School District staff, as well as evaluation of routing options. CAPITAL PLAN Fleet Improvement Plan As discussed above, the service plan will expand the number of buses in operation at peak by one. There is adequate vehicles in the current fleet to provide this additional bus. More important to the fleet plan is the replacement of buses, as well as providing additional seating capacity. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 146 SLO Transit Short Range Transit Plan The City strives to replace buses based on a 12‐year useful life, though limitations on funding sometimes constrain replacement schedules. Table 39 presents the fleet improvement schedule. As shown, SLO Transit faces a substantial bus replacement challenge in FY 2016/17 and FY 2019/20, with a total of 9 buses needing replacement. This excludes any additional buses needed to implement service improvements. Developing adequate local funds to finance this fleet improvement will be addressed in the financial plan. Vehicle Size The appropriate bus capacity for SLO Transit has been a popular subject of discussion over recent years. While some routes (existing Routes 1, 2 and 3) have passenger activity levels that are appropriate for a 30‐foot to 40‐foot bus), Routes 4, 5 and 6A all have multiple runs during the academic year with loads exceeding the seating capacity of a 40‐foot bus. In addition, within the current 2015 academic year, overcrowding on Route 6B has become increasingly apparent on several trips. As such, SLO Transit has begun scheduling regular “chase “or “tripper” vehicles, adding to operating costs. As one strategy to expand capacity without adding operating costs, the fleet currently includes the single Alexander Dennis double decker bus (with a seating capacity of 81). Operationally, the use of a double decker bus is more compatible with the relatively short block length and limited curb space in downtown San Luis Obispo, in comparison with a 60‐foot articulated bus (the other option for additional capacity). In general, the public opinion on the use of the double decker bus has been positive, with initial negative reactions fading over time. One disadvantage of the current fleet occurs when the only double decker bus is not available due to maintenance and is replaced with a standard bus. The resulting overcrowding (and TABLE 39: SLO Transit Bus Replacement Schedule Year / Unit Make Model Year Length Capacity Replace With Cost 2016/17 754 Gillig Low Floor 2007 30 23/2 wc Low Floor $ 500,000 755 Gillig Low Floor 2007 30 23/2 wc Low Floor $ 500,000 $ 1,000,000 2019/20 856 Double K Trolley 2008 30 24/2 WC Trolley $ 450,000 857 Gillig Low Floor 2008 40 36/2 WC Low Floor $ 536,000 858 Gillig Low Floor 2008 40 36/2 WC Low Floor $ 536,000 859 Gillig Low Floor 2008 40 36/2 WC Low Floor $ 536,000 860 Gillig Low Floor 2008 40 36/2 WC Low Floor $ 536,000 861 Gillig Low Floor 2008 35 32/2WC Double Deck $ 941,000 862 Gillig Low Floor 2008 35 32/2WC Double Deck $ 941,000 $ 4,476,000 LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 147 passenger left at the curb) was as common complaint in the onboard surveys. This indicates that a backup double decker bus would be beneficial. Given the current passenger loads, the potential for increased passenger loads in the future (generated by factors such as expansion of Cal Poly student levels), and the operational considerations, it is recommended that the fleet of double deck buses be expanded to three. The additional capacity of a double‐decker bus (81 seats versus 36 seats on a typical low‐floor bus) benefits SLO Transit in two ways. First, by allowing one driver to transport twice the number of passengers, the operating cost required to meet the peak passenger demands on the busier runs is substantially reduced. Secondly, the lesser number of buses required in the fleet reduces the total required footprint of the transit operations facility, which is an important consideration given the limitations on land at the facility. Alternative Fuels As an area of relatively good air quality, San Luis Obispo avoids the need to invest in alternatives fuels (such as compressed natural gas) in order to address impacts on particulate emissions. Diesel fueled vehicles thus are appropriate means of addressing this key transit‐ related pollution concern of the last few decades. Going forward, the focus (particularly within California) will be on reducing transit’s impact on greenhouse gas emissions. While standard alternatives to diesel fuel such as CNG do not materially change greenhouse gas emission rates, advances in all‐electric bus technologies hold the potential to reduce greenhouse gas emissions9. Improvements in battery technology (led in large part by research conducted for automobiles) have begun to address the range limitations in electric battery buses to the point where some all‐electric (non‐hybrid) bus models can travel 150 to 200 miles or more on a single charge. This is well in excess of the daily mileage for many of the SLO Transit routes, making electric vehicles a feasible option for SLO Transit. San Luis Obispo’s relatively mild climate also means that heating and cooling the bus is not as much a drain on the batteries as is found in more extreme climate locations. While per‐unit costs are presently high (in the range of $750,000), future advances and the benefits of mass production may bring prices down to the point where they are a feasible option for local transit services. SLO Transit should monitor advances in this technology, and consider this alternative prior to future bus procurements. Vertical Clearance On‐Bus Warning System SLO Transit should investigate GPS‐based in‐vehicle technologies to warn drivers of double‐ deck buses if they have inadvertently entered a street segment with insufficient vertical clearance. 9 Assuming a low or zero emission source of electricity LSC Transportation Consultants, Inc. / AECOM, Inc. Page 148 SLO Transit Short Range Transit Plan New Bus Stops The route modifications identified above will require the establishment of new bus stops at the following locations: Route 1A Broad/Rockview (southbound) Broad/Damon Garcia Sports Complex (southbound) Tank Farm / Poinsettia Poinsettia / Bluebell Poinsettia / Fuller Fuller / Broad Route 2A / 2B Los Osos Valley Road / S. Higuera Street (both directions) Los Osos Valley Road / Calle Joaquin (both directions) Note that the specific location at each site will be dependent upon a detailed review of land availability, traffic operations, and impact on adjacent properties. Bus Stop Improvement Plan Bus stops are an important element of a successful public transit system. Particularly for transit services with a high number of relatively short trips, many passengers can spend more time at their boarding stop waiting for the bus than actually traveling on the bus. As such, providing an attractive, comfortable and safe place to wait for the bus is key in passenger’s overall perception of the transit program, and can well make or break an individual’s decision to be a regular transit user. SLO staff recently conducted a review of specific bus stops. The Consultant Team expanded on the results of this review, and included a review of existing transit boardings at each stop. Including the new stops needed to serve the revised routes, the resulting list of improvements by location is shown in Table 40: Shelter locations were identified based upon the current SLO Transit standard to provide shelters at stops with 25 or more total daily boardings. A total of 15 locations were identified, of which four have activity that warrants a shelter larger than the standard 9 foot length. Bench locations (beyond those provided in the shelters) were identifying by applying a standard of 10 boarding or more per day. This yielded a total of five locations that do not already have shelters or benches (including the existing stop at Tank Farm/Poinsettia that will need to be relocated). In addition, benches should be provided at seven of the new LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 149 TABLE 40: Recommended SLO Transit Bus Stop Improvements Stop #Ro u t e 1 Ro u t e 2 Ro u t e 3 Ro u t e 4A Ro u t e 4B Ro u t e 5A Ro u t e 5B Ro u t e 6A Ro u t e 6B Total Daily Boardings Recommended Amenity ###Patricia & Foothill 40 Replace Bench With Shelter, Trash Can Foothill & La Entrada 83 Replace Bench With Large Shelter, Trash Can Highland & Cuesta 94 Provide Large Shelter, Trash Can Patricia & Highland 25 Provide Shelter, Trash Can Foothill & Ferrini 37 Provide Shelter Casa & Deseret 31 Provide Shelter, Trash Can Murray & Casa 79 Replace Bench With Large Shelter, Trash Can LOVR & Auto Park Way 29 Provide Shelter, Trash Can Ramona & Tassajara 155 Provide Large Shelter, Trash Can, Electronic Sign Mill & Santa Rosa 45 Replace Bench With Shelter, Trash Can Mill & Johnson 34 Replace Bench With Shelter, Trash Can Mill & Pepper 63 Replace Bench With Shelter, Trash Can Phillips & Pepper 43 Provide Shelter, Trash Can California & Phillips 39 Provide Shelter, Trash Can Foothill & Cuesta 24 Provide Shelter, Trash Can Highland & Jeffrey 19 Provide Bench Foothill & Casa 12 Provide Bench Grand & Wilson 10 Provide Bench Grand & McCollum 12 Provide Bench Ramona & Palomar 233 Provide Electronic Sign 285 Provide Electronic Sign Mill & Grand 116 Provide Electronic Sign Grand & Abbott 172 Provide Electronic Sign Broad & Rockview ‐‐ Broad & Damon Garcia Pk ‐‐Provide Bench Tank Farm & Poinsettia ‐‐Provide Bench Poinsettia & Bluebell ‐‐ Poinsettia & Fuller ‐‐ Fuller & Broad ‐‐Provide Bench LOVR & S. Higuera ‐‐Provide Bench LOVR & S. Higuera ‐‐Provide Bench LOVR & Calle Joaquin ‐‐Provide Bench LOVR & Calle Joaquin ‐‐Provide Bench Also provide bike racks at approximately 10 stops Also provide/repair red curb at approximately 75 stops COST ESTIMATE Total Cost New Stops 10 $20,000 Large Shelter 4 $46,400 Shelter 11 $114,400 Bench 11 $8,800 Note: Assuming re‐use of replaced benches Trash Can 14 $11,200 Electronic Sign 5 $25,000 Bike Rack 10 $5,000 Improve Red Curbs 75 $22,500 $253,300 Location Performing Arts Center New Route 1A Route (Existing) Served $800 $300 $5,000 $500 Number of Units Cost per Unit (Installed) $11,600 $10,400 $1,300 New Route 2B New Route 2A New Route 2B $2,000 New Route 1A New Route 1A New Route 1A New Route 1A New Route 1A New Route 2A LSC Transportation Consultants, Inc. / AECOM, Inc. Page 150 SLO Transit Short Range Transit Plan stops, for a total of 11 new benches. As more than 11 existing benches will be replaced by shelters, these existing benches can be re‐used at the new locations. Trash cans should be provided at all shelter locations. This requires an additional 14 trash cans. Electronic transit information sign locations were identified as those stops with 100 or more daily boardings, totaling five locations not already equipped with a sign (at Foothill/Blarney, Ramona/Tassajara, Ramona/Palomar, Mill/Grand, and Grand/Abbott). Bike racks are also recommended at additional locations. In addition to providing an amenity for passengers, racks can reduce property damage associated with locking bikes to trees and fences, and can help address shortages of bus bike capacity. Defining specific locations will require a detailed review of current bike use, available space, and consistency with bicycle facility plans. For budgeting purposes, 10 additional bike racks are included in this plan. In addition, at approximately 75 stops red curb paint is needed to indicate no parking at bus stops, or existing paint needs repainting. Including an average of $2,000 for improvements (such as wheelchair pads) needed at the ten new stops, the total costs associated with bus stop improvements is estimated to be $253,300. Downtown Transit Center A weak point of the regional San Luis Obispo public transit network is the existing transit hub in downtown San Luis Obispo (Government Center). This currently consists of a SLO Transit facility on the west side of Osos Street between Mill Street and Palm Street, and an RTA facility on the east side of Osos Street between Monterey Street and Palm Street. The SLO Transit facility provides sawtooth bays for up to five buses along with shelter structures. The RTA facility provides approximately 200 feet of straight curb (adequate to accommodate up to four buses, depending on the order that individual buses arrive), along with two 20‐foot shelters. This overall facility has a long list of deficiencies: There is inadequate space for all RTA buses at peak times, resulting in buses that park around the corner on Palm (potentially conflicting with other uses), or that end up parked at an angle to the curb. This can block travel lanes on Osos Street, and also increase hazards to passengers boarding/alighting the bus and preclude deployment of the wheelchair lift/ramp. The number of bays available for SLO Transit limits the ability to schedule services to maximize direct bus‐to‐bus transfers. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 151 While there are restrooms available at nearby public buildings (City Hall, Library), these are only available during operating hours. Transferring between the SLO Transit and RTA systems requires walking across two streets. Both blocks are on a grade that exceeds the desired maximum slope of a facility as defined by the ADA (2 percent)10. This creates challenges to wheelchair users transferring between buses, and can also increase hazards associated with using a lift or ramp. Bus shelter capacity is inadequate at peak times, particularly for RTA passengers. The south‐ facing passenger shelters also cause passenger discomfort during afternoon periods due to inadequate shade. There is inadequate street lighting for night‐time operations. The 8’ wide sidewalks adjacent to the RTA bus locations get congested, particularly when a wheelchair lift is in use. SLOCOG is leading an ongoing effort to construct a new, enhanced transit center along Higuera Street in the block between Santa Rosa Street and Toro Street. The current focus is on developing a joint public/private project that would include the transit center as well as a public parking structure. The feasibility of this concept and the source of the necessary public funding have yet to be determined. If constructed, the facility is envisioned to consist of the following: 13 to 16 bus bays Parking for transit operational vehicles and paratransit vehicles Indoor and outdoor passenger waiting areas Driver break and operational space Restrooms Transit information counter Given that completion of a new transit center is at best several years in the future, and in light of the importance of this facility to both the RTA and City of SLO systems, a modest level of improvements to the existing facility is warranted. At the SLO facility, street lighting should be enhanced. $40,000 is included in the plan for this element. Transit Operations and Maintenance Facility SLO Transit currently operates out of a Transit Operations & Maintenance Facility located on Prado Road adjacent to US 101. This facility consists of bus bays totaling 10,600 square feet in floor area, along with a 5,480 square foot Administration and Maintenance building. Over the 10 ADA regulations allow greater slopes for bus bays along streets with greater slopes, so long as the existing slope is not increased. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 152 SLO Transit Short Range Transit Plan 40 years since its construction in 1976, the use requirements for this facility have shifted. In particular, the need for a training classroom has required that a portion of a maintenance bay be partitioned off. The resulting space is noisy and not climate controlled, resulting in a poor learning environment. City and contractor staff has developed a strategy to repurpose the existing Parts Room as a classroom, and move the parts storage function to the area currently used for training. This will require provision of walls, installing doors, and electrical and finish work, as well as shelving in the new parts area. Design work is estimated to equal $45,000, and construction costs are estimated to total $175,000. The maintenance space also warrants expansion. The existing two bays limits the ability to work efficiently on multiple vehicles, and can require inefficient jockeying of buses in and out of the bays. Transit industry standards (such as those presented in the US Department of Transportation’s Transit Garage Planning Guidelines: A Review indicates that four maintenance bays would optimally be provided. In addition, parking at the site is constrained, both for buses as well as for employee vehicles. The site provides 19 bus parking bays, which is not much above the current fleet size, and the provision of at least three additional bus bays would improve operations and accommodate growth in the fleet. The limited on‐site parking currently requires some staff parking on the adjacent access drive, reducing the security and convenience of staff parking. The City is currently considering options for the overall site that could increase parking capacity, such as modifications to the adjacent corporation yard or sewage treatment plant. These additional improvements will cost on the order of $3.0 to $3.5 Million. Coordinate Joint Bus Shelter Program SLO Transit should combine boarding data with RTA to review activity at shared stops, and program new shelters at locations where 25 or more passengers per day board. Costs for improvements should be shared based upon the proportion of boarding by each system. MANAGEMENT PLAN Management plan elements consists of revisions to SLO Transit service standards, as well as strategies to improve coordination between programs in the region. Revise Service Standards Based upon the review of existing RTA service goals, policies and standards, as well as the current service performance, the following revisions are recommended: The transit program should develop and adopt its own department Mission Statement separate from the City’s overall Mission Statement. LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 153 The service span standards for weekends (6 AM to 7 PM) should be revised to 8 AM to 6 PM, reflecting the low ridership potential in these first and last hours on weekends. A road call rate standard of “no less than 6,000 vehicle service miles per road call” be adopted. A safety standard of 1 preventable accident per 100,000 should be adopted. The passenger comfort standard of providing a shelter for stops with 25 or more boardings per day should be reduced to 20 or more boardings per day. The public information standard should be modified to include website and social media. Continue and Expand Coordination Efforts with RTA This planning process has underlined the importance of building on the strong coordination between SLO Transit and RTA. It is recommended that the senior management of both transit programs meet on a quarterly basis to continue coordination efforts. The following are topics that are recommended as a starting point: Work Towards A Single Regional Bus Tracker Website – Optimally, a transit passenger could visit a single website or download a single app that would show all regional buses on the same map. As the SLO Transit and RTA bus tracker programs are developed on differing software platforms, this is a challenging endeavor. However, it remains a valid goal and an important strategy to making the regional transit network operate as a convenient system for the passenger. Develop A Single ID For Persons With Disabilities Good Over Both Systems – The regional system would be easier for persons with disabilities to navigate and overall administrative costs reduced by developing a single ID program good for boarding both systems at discount fare (or free fare, for persons eligible for Runabout). This should include a magnetic stripe to allow convenient tracking of boardings by fare category. Coordinated Policy On Baggage – Policies regarding items allowed on the buses (groceries, shopping carts, strollers, etc.) would optimally be consistent between the two systems. At present, SLO Transit’s policy is “Carrying objects blocking aisle or stairway or occupying seat is prohibited, except at driver’s discretion if space allows; stroller must be folded prior to boarding” while RTA’s policy is “Carry‐on items (including folded strollers) must be held or secured to protect other passengers in case of a sudden stop and must not block the aisles or exits” while A consistent policy would avoid confusion or conflict as to what is allowed. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 154 SLO Transit Short Range Transit Plan Joint Driver Training On Managing Difficult Passengers – In recent years there has been an increase on both SLO Transit and RTA in passengers causing conflicts with other passengers or drivers. While drivers in both systems already have training in this matter, there are specialized training classes available that could aid drivers in difficult situations. Joint training would be both cost‐effective, and would help ensure that both transit systems address these issues in a consistent manner. As a starting point, the lead trainers from the SLO Transit contractor and from RTA should meet along with Community Action Partnership of San Luis Obispo County staff to discuss opportunities. Work Towards a Common Bus Replacement Policy ‐‐ At present, the City has a standard of “clean and good conditions” regarding revenue equipment while RTA has an adopted policy to “Replace 100 percent of all revenue vehicles no more than 40 percent beyond the FTA‐ defined useful life standard in terms of years or miles” while. A consistent policy between the two systems could help ensure that limited Federal and state funding resources are best used to maintain the region’s transit fleets in good condition, and merits ongoing discussion. FINANCIAL PLAN Monitor the Need to Increase Fares No fare increases are proposed under this plan. As discussed below, the overall SLO Transit funding balance is sufficient to negate the need for fare increases under current financial expectations. However, there is a high degree of uncertainty regarding future funding figures, particularly at the state and Federal levels. As part of the annual budgeting process, fare revenues should be reviewed to determine if changes in fares are necessary to continue to fund a high quality of transit service for the region. Offer Discount Regional Day Pass SLO Transit currently allows seniors age 65 to 79 and persons with disabilities to board the bus at a 50% discount fare when using cash and at a 66% discount when using the 31‐day regional pass, and the 31‐day RTA pass. However, no discount is available when using the $5 regional day pass. A discounted $2.50 regional day pass is recommended to increase transit usage between the various transit systems among persons in the discount categories. While this is estimated to reduce SLO Transit fare revenues by $3,800 per year, it will increase ridership by 1,100 new boardings per year. Eliminate the 7‐Day Pass and 5‐Day Pass SLO Transit offers an unusually high number of fare options. This costs the system in terms of managing and accounting for the various fare media, and complicates the boarding process (and the bus driver’s workload). A review of the level of use shows that the 5‐day and 7‐day passes have very low use levels, at only approximately 1,200 boardings per year by each of LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 155 these two options. In total, only 0.2 percent of SLO Transit passengers use these two fare options. In comparison, over 4,000 boardings per year are made using the 3‐day pass. Accordingly, the 5‐day and 7‐day pass should be eliminated. Consider a Stored Value Card Fare Option as Replacement to the Punch Pass SLO Transit currently offers a punch card fare option, which is not frequently used (only approximately 2,000 boardings per year). An increasingly common alternative among transit agencies is a stored value card (“smart card”) with either an RFID chip or magnetic strip to store the remaining value of the card. This has a number of benefits, including (1) faster boarding speeds, (2) better ability to track usage, (3) the ability to deduct any amount of fare (rather than being constrained by the various punch values). Costs vary substantially depending upon the capabilities of fareboxes, and the need for equipment to produce the cards. SLO Transit should consider the relative costs and benefits of a stored value card. Potential Countywide Half‐Cent Sales Tax Increase SLOCOG is currently evaluating the potential for a county wide “local option” sales tax increase to fund a wide range of transportation improvements. This could be important in supporting improvements, particularly the expansion of the hours of SLO Transit service during the school year and the establishment of evening service in the summer. Given the current uncertainty regarding this new funding source, it is not included in the financial plan discussed below. Fund SLO Transit Through Fares and Existing Subsidy Sources The following methodology was utilized in developing this Financial Plan: First, forecasts of annual operating and administrative costs were developed, as presented in Table 41 for FY 2016/17 through FY 2020/21. “Base case” operating and administrative cost forecasts were estimated based on the existing revised budget. The service enhancements are included in the second year of the plan (FY 2017/18). Per SLOCOG planning criteria, a 2 percent rate of inflation was assumed through 2018/19, and 3 percent thereafter, in the absence of any change in service levels. Next, operating and administrative cost estimates were identified for each SRTP element, based upon the analyses presented in previous sections of this document, and consistent with the implementation plan presented below. These costs were also factored to reflect the assumed rate of inflation. Operating and administrative costs by the fifth year of the plan will total approximately $3,728,800 which is 6.8 percent over the base‐case cost of $3,492,200. LSC Transportation Consultants, Inc. / AECOM, Inc. Page 156 SLO Transit Short Range Transit Plan Next, ridership for each SRTP element was estimated, as presented in the top portion of Table 42. The “base case” ridership reflects expected ridership assuming no changes in service. The ridership impact of each Plan element is then identified and summed. This includes the ridership generated by the new discount Day Pass, as discussed above. As new services do not immediately attain the full potential ridership, the net new ridership on the revised routes and the extended hours of service during the school year is factored to reflect 80 percent of potential ridership in the first year of service and 95 percent of potential ridership in the second year. Ridership is expected to respond relatively slowly to the summer evening service (66 percent in the first year, and 90 percent in the second year). By FY 2019/20, ridership is forecast to equal 1,287,100 one‐way passenger‐trips per year, which is 101,200 trips over the base case forecast of 1,185,200. This indicates that the plan will result in an 11.9 percent increase in ridership by the end of the plan period. Of note, this percentage increase in ridership exceeds the percentage increase in operating costs, thus indicating an enhanced productivity of the service. Based on the ridership figures, the estimated farebox revenues are presented in the bottom of Table 42. Reflecting that many SLO Transit passengers board without a fare, the growth in direct farebox revenue is relatively modest. By the end of the plan period the service improvements will increase fares by $3,300 per year (including the loss in fares associated with the discount Day Pass), or 1.3 percent over the base case fares. The next element necessary in the development of the SRTP is estimation of the capital cost for vehicles, passenger amenities, passenger facility improvements and operating equipment, as shown in Table 43 for each year of the Short Range Transit Plan period. Transit Operations/Maintenance Facility costs for the interior remodel are assumed for the first year of the plan period, with 15% of the larger parking/garage improvements assigned in Year 2 and 85% in Year 3. Bus stop improvements are spread across the five plan years, adjusted for inflation. The lighting improvements at Government Center are identified in All Figures in Thousands Plan Element FY16‐17 FY17‐18 FY18‐19 FY19‐20 FY 20‐21 5‐Year Plan Total Base Case Operating Costs $3,163.9 $3,227.2 $3,291.7 $3,390.5 $3,492.2 $16,565.5 Operating Plan Elements Route Realignment $0.0 $9.4 $9.6 $9.9 $10.2 $39.0 Extend Hours of Service During the School Year $0.0 $50.5 $177.6 $182.9 $188.4 $599.5 Provide Evening Service in the Summer $0.0 $44.2 $45.0 $46.4 $47.8 $183.4 Total: Service Plan Elements $0.0 $95.1 $223.1 $229.8 $236.6 $784.6 Total With Plan Elements $3,163.9 $3,322.3 $3,514.8 $3,620.2 $3,728.8 $17,350.0 Percent Increase over Base Case 0.0% 2.9% 6.8% 6.8% 6.8% 4.7% Base Case costs based upon FY 2015‐16 Amended Budget, excluding capital and management contract costs Inflation assumptions identified in the SLOCOG RTP were applied: two percent annual inflation through 2018/19, and three percent thereafter Source: LSC Transportation Consultants, Inc. TABLE 41 : SLO Transit Short Range Transit Plan Operating Costs LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 157 Al l Fi g u r e s in Th o u s a n d s Pl a n El e m e n t FY 1 6 ‐17 F Y 1 7 ‐18 F Y 1 8 ‐19 F Y 1 9 ‐20 F Y 20 ‐21 5 ‐Ye a r Pl a n To t a l Ba s e Ca s e Ri d e r s h i p (1 ) To t a l 1, 1 5 7 . 1 1 , 1 6 4 . 1 1 , 1 7 1 . 1 1 , 1 7 8 . 1 1 , 1 8 5 . 2 5 , 8 5 5 . 6 Se r v i c e Pl a n El e m e n t s Ro u t e Re a l i g n m e n t 0. 0 4 7 . 7 5 7 . 0 6 0 . 4 6 0 . 7 2 2 5 . 8 Ex t e n d Ho u r s of Se r v i c e Du r i n g th e Sc h o o l Ye a r 0 . 0 7 . 3 3 0 . 0 3 1 . 8 3 1 . 9 1 0 1 . 0 Pr o v i d e Ev e n i n g Se r v i c e in th e Su m m e r 0. 0 5 . 3 7 . 3 8 . 2 8 . 2 2 9 . 0 To t a l : Se r v i c e Pl a n El e m e n t s 0. 0 6 0 . 3 9 4 . 3 1 0 0 . 4 1 0 0 . 8 3 5 5 . 8 Di s c o u n t Re g i o n a l Da y Pa s s Fa r e 1 . 1 1 . 1 1 . 1 1 . 1 1 . 1 To t a l Ri d e r s h i p 1, 1 5 8 . 2 1 , 2 2 5 . 5 1 , 2 6 6 . 5 1 , 2 7 9 . 6 1 , 2 8 7 . 1 5 , 0 5 8 . 6 % Gr o w t h ov e r Ba s e Ca s e 0. 1 % 5 . 3 % 8 . 2 % 8 . 7 % 8 . 7 % % Gr o w t h ov e r FY 15 ‐16 0. 7 % 6 . 5 % 1 0 . 1 % 1 1 . 2 % 1 1 . 9 % Ba s e Ca s e Op e r a t i n g Re v e n u e s (2 ) $ 2 3 5 . 0 $ 2 3 9 . 0 $ 2 4 3 . 0 $ 2 4 7 . 0 $ 2 5 1 . 0 $ 1 , 2 1 5 . 0 Se r v i c e Pl a n El e m e n t s Ro u t e R e a l i g n m e n t $ 0 . 0 $ 4 . 3 $ 5 . 2 $ 5 . 5 $ 5 . 5 $ 2 0 . 6 Ex t e n d Ho u r s of Se r v i c e Du r i n g th e Sc h o o l Ye a r $ 0 . 0 $ 0 . 2 $ 0 . 3 $ 0 . 3 $ 0 . 3 $ 1 . 1 Pr o v i d e Ev e n i n g Se r v i c e in th e Su m m e r $ 0 . 0 $ 0 . 3 $ 1 . 3 $ 1 . 3 $ 1 . 3 $ 4 . 2 Di s c o u n t Re g i o n a l Da y Pa s s Fa r e ‐$3 . 8 ‐$3 . 9 ‐$3 . 9 ‐$3 . 9 ‐$3 . 9 ‐$1 9 . 4 Ne t Ch a n g e in Fa r e Re v e n u e s ‐$3 . 8 $ 1 . 0 $ 2 . 8 $ 3 . 2 $ 3 . 3 $ 6 . 5 To t a l An n u a l Fa r e Re v e n u e s $2 3 1 . 2 $ 2 4 0 . 0 $ 2 4 5 . 8 $ 2 5 0 . 2 $ 2 5 4 . 3 $ 1 , 2 2 1 . 5 Pe r c e n t Ch a n g e ‐1. 6 % 0 . 4 % 1 . 2 % 1 . 3 % 1 . 3 % 0 . 5 % So u r c e : LS C Tr a n s p o r t a t i o n Co n s u l t a n t s , In c . No t e 2: In c l u d e s ca s h fa r e s , bu s pa s s re v e n u e s , do w n t o w n a c c e s s pa s s , an d Pr a d o to k e n s TA B L E 42 : SL O Tr a n s i t Sh o r t Ra n g e Tr a n s i t Im p r o v e m e n t s Ri d e r s h i p an d Fa r e Re v e n u e No t e 1: Ba s e ca s e ri d e r s h i p on fi x e d ro u t e s in c r e a s e d by 0. 6 % pe r ye a r , pe r th e mi d ‐ra n g e pr o j e c t i o n s p r e s e n t e d in Fi n a l Re p o r t ‐ Sa n Lu i s Ob i s p o Co u n t y 20 4 0 Po p u l a t i o n , Ho u s i n g & Em p l o y m e n t Fo r e c a s t (S L O C O G , 20 1 1 ) LSC Transportation Consultants, Inc. / AECOM, Inc. Page 158 SLO Transit Short Range Transit Plan Year 1. In addition, programmatic capital improvements (communications, maintenance equipment, etc.) are included, with additional funds in Year 2 for IT improvements. Based on the capital plan, presented above, the capital costs total $9,689,000 over the five‐year period. The results of Tables 41 through 43 were used to develop the Financial Plan, as presented for each of the five years of the Short Range Transit Plan period in Table 44. In addition to passenger fare revenues, this Financial Plan incorporates the following funding sources: Farebox and pass sales revenues. FTA Section 5307 (Urban Program) funds are used for operations and capital purchases. These funds are assumed to grow at 5 percent per year, per the SLOCOG 2014 Regional Transportation Plan. The Cal Poly agreement revenues are assumed to continue, growing at the rate of inflation, as is the Trolley service surcharge. A modest amount of income from interest and sale of surplus property is included. Transportation Development Act Local Transportation Funds are assumed to increase at 4 percent per year while State Transit Assistance funds are assumed to grow at 2 percent per year, per the SLOCOG 2014 Regional Transportation Plan. State Transit Assistance funds are used as capital funding. Given current uncertainty regarding this source, no change from current levels is assumed. All Figures in Thousands 5‐Year Plan Plan Element FY16‐17 FY17‐18 FY18‐19 FY19‐20 FY 20‐21 Total Capital Plan Elements Low Floor Buses $1,000.0 $0.0 $0.0 $2,144.0 $0.0 $3,144.0 Double Decker Buses $0.0 $0.0 $0.0 $1,882.0 $0.0 $1,882.0 Trolley $0.0 $0.0 $0.0 $450.0 $0.0 $450.0 Transit Operations/Maintenance Facility $220.0 $525.0 $2,975.0 $0.0 $0.0 $3,720.0 Bus Stop Improvements $50.7 $51.7 $53.8 $57.6 $63.6 $277.3 Short Term Government Center Transit Hub Improvements $40.0 $0.0 $0.0 $0.0 $0.0 $40.0 Programmatic Capital Improvements $31.0 $45.0 $32.3 $33.2 $34.2 $175.7 Subtotal: Capital Plan Elements $1,341.7 $621.7 $3,061.0 $4,566.8 $97.8 $9,689.0 Programmatic capital improvements include bus stop improvements, maintenance equipment and computer/communications equipment Source: LSC Transportation Consultants, Inc. TABLE 43: SLO Transit Short Range Transit Capital Plan Inflation assumptions identified in the SLOCOG RTP were applied: two percent annual inflation through 2018/19, and three percent thereafter LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 159 FY 1 6 ‐17 F Y 1 7 ‐18 F Y 1 8 ‐19 F Y 1 9 ‐20 F Y 20 ‐21 OP E R A T I N G Op e r a t i n g Co s t s (F r o m Ta b l e 41 ) $3 , 1 6 3 . 9 $ 3 , 3 2 2 . 3 $ 3 , 5 1 4 . 8 $ 3 , 6 2 0 . 2 $ 3 , 7 2 8 . 8 Op e r a t i n g Re v e n u e s Fa r e R e v e n u e s (F r o m Ta b l e 42 ) $2 3 1 . 2 $ 2 4 0 . 0 $ 2 4 5 . 8 $ 2 5 0 . 2 $ 2 5 4 . 3 53 0 7 ‐ Op e r a t i n g $ 1 , 2 0 8 . 0 $ 1 , 2 6 8 . 0 $ 1 , 3 3 1 . 0 $ 1 , 3 9 8 . 0 $ 1 , 4 6 8 . 0 53 0 7 ‐ Pr e v e n t i v e Ve h i c l e Ma i n t $ 1 6 8 . 0 $ 1 7 6 . 0 $ 1 8 5 . 0 $ 1 9 4 . 0 $ 2 0 4 . 0 TD A ‐ Lo c a l Tr a n s p o r t a t i o n Fu n d $ 8 7 5 . 0 $ 9 1 0 . 0 $ 9 4 6 . 0 $ 9 8 4 . 0 $ 1 , 0 2 3 . 0 TD A ‐ St a t e Tr a n s i t As s i s t a n c e (S T A ) $ 3 4 . 0 $ 3 5 . 0 $ 3 6 . 0 $ 3 7 . 0 $ 3 8 . 0 TD A ‐ ST A Di s c r e t i o n a r y $ 1 4 6 . 0 $ 1 4 9 . 0 $ 1 5 2 . 0 $ 1 5 5 . 0 $ 1 5 8 . 0 Ca l P o l y Ag r e e m e n t $ 4 5 2 . 0 $ 4 6 1 . 0 $ 4 7 0 . 0 $ 4 7 9 . 0 $ 4 9 3 . 0 SL O R T A Re v e n u e Sh a r i n g $ 2 2 . 0 $ 2 2 . 0 $ 2 2 . 0 $ 2 2 . 0 $ 2 2 . 0 Tr o l l e y Su r c h a r g e $ 7 . 0 $ 7 . 0 $ 7 . 0 $ 7 . 0 $ 7 . 0 Sa l e of Su r p l u s Pr o p $ 4 . 0 $ 4 . 0 $ 4 . 0 $ 4 . 0 $ 4 . 0 In v e s t m e n t & Pr o p Re v e n u e s $ 6 . 0 $ 6 . 0 $ 6 . 0 $ 6 . 0 $ 6 . 0 To t a l $ 3 , 1 5 3 . 2 $ 3 , 2 7 8 . 0 $ 3 , 4 0 4 . 8 $ 3 , 5 3 6 . 2 $ 3 , 6 7 7 . 3 Ad d i t i o n a l Fu n d s Re q u i r e d $1 0 . 7 $ 4 4 . 3 $ 1 0 9 . 9 $ 8 4 . 0 $ 5 1 . 6 CA P I T A L Ca p i t a l Co s t s (F r o m Ta b l e 43 ) $1 , 3 4 1 . 7 $ 6 2 1 . 7 $ 3 , 0 6 1 . 0 $ 4 , 5 6 6 . 8 $ 9 7 . 8 Ca p i t a l R e v e n u e s 53 0 7 ‐ Ca p i t a l $ 7 3 7 . 0 $ 7 7 4 . 0 $ 8 1 3 . 0 $ 8 5 4 . 0 $ 8 9 7 . 0 Ad d i t i o n a l Fu n d s Re q u i r e d $ 6 0 4 . 7 ( $ 1 5 2 . 3 ) $ 2 , 2 4 8 . 0 $ 3 , 7 1 2 . 8 ( $ 7 9 9 . 2 ) FT A ‐ Fe d e r a l Tr a n s i t Ad m i n i s t r a t i o n So u r c e : LS C Tr a n s p o r t a t i o n Co n s u l t a n t s , In c . TA B L E 44 : SL O Tr a n s i t Sh o r t Ra n g e Fi n a n c i a l Pl a n Al l Fi g u r e s in Th o u s a n d s LSC Transportation Consultants, Inc. / AECOM, Inc. Page 160 SLO Transit Short Range Transit Plan Low Carbon Transit Operations Program funds are used for capital purposes, and are assumed to grow with inflation. These sources result in $3,153,200 in operating revenues in the first year of the program, rising to $3,677,300 in the final year. This yields a small shortfall in FY 2016/17 ($10,700). The service enhancements are assumed to occur in the second year of the program, which yields a deficit of $109,900. This declines over the remaining years as revenues increase at greater rates than expenses, to a FY 2020‐21 figure of $51,600. This additional funding need reflects the potential for a new local funding sources (such as the region wide sales tax) to fund viable SLO Transit service enhancements (and to reduce the day pass fare for elderly and persons with disabilities). As also shown in Table 44, capital costs exceed revenues in some years but not others. Over the five‐year period, capital costs exceed the identified 5307 Capital funds by $5.6 Million, largely driven by the costs associated with improvements to the garage facility and to replace/enhance the transit fleet. Funding options to address this capital shortfall include the Federal Transit Administration Section 5339 Grants for Bus and Bus Facilities program, TDA funds, additional 5307 funding, and sales tax revenues. IMPLEMENTATION PLAN Fiscal Year 2016‐17 Implement the short‐term improvements to the SLO Transit passenger facilities at Government Center in San Luis Obispo Conduct engineering/permitting tasks for enhancements to the Transit Operations and Maintenance Facility, and construct the interior remodel. Purchase 2 low‐floor buses Establish new bus stops for route reconfiguration, and improve other bus stops Prepare final schedules for reconfigured routes Consider Serving Laguna Middle School Near Bell Times Eliminate 5‐day and 7‐day pass, and start offering a discounted Day Pass Start marketing awareness campaign for route reconfiguration/service enhancements Continue coordination efforts with RTA Fiscal Year 2017‐18 Implement the revised route plan and expanded school‐year evening service after Labor Day. Implement summer evening service at the end of the 17/18 school year. Start construction of Transit Operations and Maintenance Facility improvements Continue bus stop improvements LSC Transportation Consultants, Inc. / AECOM, Inc. SLO Transit Short Range Transit Plan Page 161 Continue coordination efforts with RTA Fiscal Year 2018‐19 Complete construction of Transit Operations and Maintenance Facility improvements Continue bus stop improvements Continue coordination efforts with RTA Fiscal Year 2019‐20 Purchase 2 double‐decker buses, 4 low‐floor buses, and a Trolley vehicle. Continue bus stop improvements Continue coordination efforts with RTA Fiscal Year 2020‐21 Purchase 2 double‐decker buses, 4 low‐floor buses, and a Trolley vehicle. Continue bus stop improvements Update Short Range Transit Plan LSC Transportation Consultants, Inc. / AECOM, Inc. Page 162 SLO Transit Short Range Transit Plan This page left intentionally blank. Appendix A SLO Transit Onboard Survey SL O T r a n s i t O n b o a r d S u r v e y Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 98 . 6 % 1 5 3 2 1. 4 % 2 2 15 5 4 19 Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 5. 8 % 9 0 9. 5 % 1 4 8 4. 2 % 6 5 20 . 9 % 3 2 5 19 . 0 % 2 9 5 24 . 8 % 3 8 5 15 . 8 % 2 4 6 15 5 4 19 Ro u t e n u m b e r s u r v e y r e s p o n d e n t w a s o n : s k i p p e d q u e s t i o n Su r v e y : E n g l i s h o r S p a n i s h An s w e r O p t i o n s En g l i s h Sp a n i s h a n s w e r e d q u e s t i o n 6a 6b a n s w e r e d q u e s t i o n s k i p p e d q u e s t i o n An s w e r O p t i o n s 1 2 3 4 5 Su r v e y : E n g l i s h o r S p a n i s h En g l i s h Sp a n i s h Fi g u r e X : R o u t e n u m b e r s u r v e y r e s p o n d e n t w a s on : 1 2 3 4 5 6a 6b SLO Transit Onboard Survey 1494 skipped question 79 Street Intersection/Place Response Count Response Percent City/Town Response Count Response Percent SLO 1452 97.2%Other Augusta 14 San Jose 1 0.1% Broad 27 Paso Robles 1 0.1% Cal Poly 374 25.0%Atascadero 8 0.5% Cal Poly Library 219 Santa Maria 2 0.1% Cal Poly PAC 59 Arroyo Grande 1 0.1% California 13 Los Osos 3 0.2% Casa 25 Morro Bay 4 0.3% Casa and Murray 18 Pismo Beach 2 0.1% Cuesta 39 Cambria 2 0.1% Cuesta and Highland 28 Templeton 1 0.1% Downtown Transit Center 77 Foothill 58 Left Blank 17 1.1% Grand 45 Grand and Abbott 16 Grand and Mill 13 Highland 14 Higuera 37 Higuera and Suburban 8 Johnson 33 LOVR 58 LOVR and Madonna 28 LOVR and Oceanaire 11 Madonna 27 Madonna and Oceanaire 10 Mill 53 Mill and Osos 6 Mill and Pepper 8 Mill and Santa Rosa 13 Orcutt 14 Patricia 26 Phillips 14 Phillips and Pepper 9 Prado 15 Ramona 64 Ramona and Palomar 34 Ramona and Tassajara 19 Santa Rosa 40 South 22 Tassajara 22 TABLE A: Location Riders Are Coming From Respondents coming from SLO answered question Respondents Coming from Cities other than SLO SLO Transit Onboard Survey 1369 204 Common Bus Stop Response Count Response Percent Cal Poly 123 Cal Poly PAC 38 Kennedy Library 185 Subtotal Cal Poly locations 346 25.3% Downtown Transit Center 117 8.5% Cuesta 10 Cuesta and Highland 12 Cuesta and Dartmouth 2 Cuesta and Foothill 1 Cuesta and Stanford 1 Subtotal Cuesta College locations 26 1.9% Ramona and Tassajara 23 Ramona and Palomar 19 LOVR and Madonna 17 Valencia 17 Casa and Murray 15 Madonna 12 Mill and Johnson 12 Mill and Santa Rosa 12 Foothill and Patricia 11 Orcutt and Laurel 11 Higuera and Suburban 10 Mill and Pepper 9 LOVR 8 LOVR and Oceanaire 8 Patricia and Highland 8 Phillips and Pepper 8 Mill and Grand 7 Murray and Casa 6 Santa Rosa and Leff 6 Foothill and La Entrada 5 Laurel and Augusta 5 Madonna and Oceanaire 5 Santa Rosa and Buchon 5 Augusta and Laurel 4 Grand and Abbot 4 Grand and Mill 4 Augusta and Laurel 4 South and Higuera 3 South and King 3 Southwood and Laurel 3 Southwood and Woodside 3 I got on the bus at: answered question skipped question SL O T r a n s i t O n b o a r d S u r v e y Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 71 . 2 % 9 4 5 28 . 8 % 3 8 2 13 2 7 24 6 Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 91 . 5 % 1 4 0 8 3. 6 % 5 5 1. 2 % 1 8 1. 1 % 1 7 5. 1 % 7 8 2. 1 % 3 3 0. 4 % 6 15 3 8 35 Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 7. 4 % 35 42 . 3 % 2 0 0 23 . 5 % 1 1 1 11 . 0 % 5 2 6. 1 % 2 9 2. 1 % 1 0 3. 8 % 1 8 Va r i e s 3 . 8 % 1 8 a n s w e r e d q u e s t i o n 47 3 s k i p p e d q u e s t i o n 11 0 0 An s w e r O p t i o n s 6 o r m o r e b l o c k s Le s s t h a n 1 b l o c k 1 b l o c k 2 b l o c k s 3 b l o c k s 4 b l o c k s 5 b l o c k s SL O b u s RT A b u s Mo b i l i t y d e v i c e a n s w e r e d q u e s t i o n s k i p p e d q u e s t i o n If w a l k e d , # o f b l o c k s Ho w d i d y o u t r a v e l t o t h i s b u s ? An s w e r O p t i o n s Wa l k e d Bi c y c l e Dr o v e c a r Pa s s e n g e r i n c a r s k i p p e d q u e s t i o n Wi l l y o u b e t r a v e l i n g r o u n d t r i p o n S L O T r a n s i t t o d a y ? An s w e r O p t i o n s Ye s No a n s w e r e d q u e s t i o n Wi l l y o u b e t r a v e l i n g r o u n d t r i p o n S L O T r a n s i t t o d a y ? Ye s No 0. 0 % 20 . 0 % 40 . 0 % 60 . 0 % 80 . 0 % 10 0 . 0 % Ho w d i d y o u t r a v e l t o t h i s b u s ? 7. 4 % 42 . 3 % 23 . 5 % 11 . 0 % 6. 1 % 2. 1 % 3. 8 % 3. 8 % If w a l k e d , # o f b l o c k s Le s s t h a n 1 b l o c k 1 b l o c k 2 b l o c k s 3 b l o c k s 4 b l o c k s 5 b l o c k s 6 o r m o r e b l o c k s Va r i e s 10 . 0 % 14 . 3 % 15 . 7 % 12 . 9 % 21 . 4 % 20 . 0 % 5. 7 % If S L O b u s , R o u t e # 1 2 3 4 5 6 Ot h e r 6. 7 % 3. 3 % 3. 3 % 40 . 0 % 20 . 0 % 26 . 7 % If R T A b u s , R o u t e # 3 4 5 9 10 12 SL O T r a n s i t O n b o a r d S u r v e y Re s p o n s e Pe r c e n t Re s p o n s e C o u n t 87 . 7 % 1 3 3 2 3. 5 % 5 3 1. 3 % 1 9 0. 7 % 1 0 6. 4 % 9 7 2. 9 % 4 4 0. 4 % 6 15 1 8 55 Re s p o n s e Pe r c e n t Re s p o n s e C o u n t 10 . 6 % 4 6 44 . 6 % 1 9 4 21 . 8 % 9 5 9. 0 % 3 9 4. 1 % 1 8 2. 3 % 1 0 4. 8 % 2 1 Va r i e s 2 . 8 % 1 2 a n s w e r e d q u e s t i o n 43 5 s k i p p e d q u e s t i o n 11 3 8 Re s p o n s e Pe r c e n t Re s p o n s e C o u n t 6. 1 % 9 0 15 . 1 % 2 2 2 64 . 1 % 9 4 1 7. 8 % 1 1 5 3. 7 % 5 4 4. 8 % 7 0 5. 8 % 8 5 2. 5 % 3 6 14 6 9 10 4 3 b l o c k s 4 b l o c k s 5 b l o c k s 6 o r m o r e b l o c k s Bi c y c l e If w a l k e d , # o f b l o c k s An s w e r O p t i o n s Le s s t h a n 1 b l o c k 1 b l o c k 2 b l o c k s Mo b i l i t y d e v i c e Af t e r l e a v i n g t h i s b u s , h o w w i l l y o u c o m p l e t e y o u r t r i p ? Pa s s e n g e r i n c a r s k i p p e d q u e s t i o n Wa l k RT A b u s Dr o v e c a r a n s w e r e d q u e s t i o n An s w e r O p t i o n s SL O b u s Wh a t i s t h e p u r p o s e o f t h i s t r i p t o d a y ? An s w e r O p t i o n s Sh o p p i n g Wo r k Sc h o o l Mu l t i - P u r p o s e Ot h e r Re c r e a t i o n / S o c i a l Pe r s o n a l B u s i n e s s Me d i c a l / D e n t a l a n s w e r e d q u e s t i o n s k i p p e d q u e s t i o n 0% 20 % 40 % 60 % 80 % 10 0 % Af t e r l e a v i n g t h i s b u s , h o w w i l l y o u c o m p l e t e y o u r t r i p ? If w a l k e d , # o f b l o c k s Le s s t h a n 1 b l o c k 1 b l o c k 2 b l o c k s 3 b l o c k s 4 b l o c k s 5 b l o c k s 6 o r m o r e b l o c k s Va r i e s 3. 4 % 11 . 2 % 12 . 4 % 23 . 6 % 18 . 0 % 24 . 7 % 6. 7 % If S L O , R o u t e # 1 2 3 4 5 6 Ot h e r 27 % 24 % 32 % 17 % If R T A , R o u t e # 9 10 12 Ot h e r 0% 10 % 20 % 30 % 40 % 50 % 60 % 70 % Wh a t i s t h e p u r p o s e o f t h i s t r i p t o d a y ? SL O T r a n s i t O n b o a r d S u r v e y Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 40 . 2 % 4 5 7 0. 9 % 1 0 22 . 7 % 2 5 8 27 . 4 % 3 1 1 1. 9 % 2 2 17 . 3 % 1 9 7 0. 4 % 4 6. 2 % 7 0 11 3 7 43 6 Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 17 . 4 % 2 5 1 21 . 8 % 3 1 4 25 . 5 % 3 6 7 23 . 9 % 3 4 4 11 . 7 % 1 6 9 14 4 2 13 1 a n s w e r e d q u e s t i o n 3 - 4 y e a r s s k i p p e d q u e s t i o n 5 o r m o r e y r Ot h e r Pa s s e n g e r i n c a r s k i p p e d q u e s t i o n An s w e r O p t i o n s Le s s t h a n 6 m o 6 m o - 1 y e a r 1 - 2 y e a r s If y o u h a v e b e e n r i d i n g S L O T r a n s i t l e s s t h a n a y e a r , h o w d i d y o u co m p l e t e t h e t r i p b e f o r e u s i n g S L O T r a n s i t ? Bi c y c l e Ho w l o n g h a v e y o u b e e n r i d i n g S L O T r a n s i t s e r v i c e s ? a n s w e r e d q u e s t i o n Wa l k e d Sc h o o l b u s Mo b i l i t y d e v i c e An s w e r O p t i o n s RT A b u s Dr o v e c a r 0%5% 10 % 15 % 20 % 25 % 30 % 35 % 40 % 45 % If y o u h a v e b e e n r i d i n g S L O T r a n s i t l e s s t h a n a y e a r , h o w d i d y o u co m p l e t e t h e t r i p b e f o r e u s i n g S L O T r a s i t ? 49 % 18 % 24 % 9% If w a l k e d , # o f b l o c k s 0- 4 b l o c k s 5- 9 b l o c k s 10 - 1 5 b l o c k s Mo r e t h a n 1 5 b l o c k s 15 % 8%8% 8% 15 % 23 % 23 % If R T A b u s , R o u t e # 1 2 4 5 9 10 12 0%5% 10 % 15 % 20 % 25 % 30 % Ho w l o n g h a v e y o u b e e n r i d i n g S L O T r a n s i t s e r v i c e s ? SL O T r a n s i t O n b o a r d S u r v e y Ra t i n g Av e r a g e Re s p o n s e Co u n t 49 3 3 5 . 2 % 7 5 2 5 3 . 8 % 1 3 6 9 . 7 % 1 6 1 . 1 % 2 0 . 1 % 4 . 2 3 1 3 9 9 60 7 4 3 . 0 % 7 2 2 5 1 . 2 % 7 6 5 . 4 % 5 0 . 4 % 0 0 . 0 % 4 . 3 7 1 4 1 0 58 2 4 1 . 5 % 7 1 5 5 1 . 0 % 9 7 6 . 9 % 8 0 . 6 % 1 0 . 1 % 4 . 3 3 1 4 0 3 28 8 2 0 . 5 % 6 5 5 4 6 . 5 % 3 6 4 2 5 . 9 % 8 3 5 . 9 % 1 8 1 . 3 % 3 . 7 9 1 4 0 8 73 8 5 2 . 9 % 5 4 2 3 8 . 8 % 1 0 1 7 . 2 % 1 3 0 . 9 % 2 0 . 1 % 4 . 4 3 1 3 9 6 43 3 3 1 . 9 % 8 4 5 6 2 . 3 % 7 3 5 . 4 % 6 0 . 4 % 0 0 . 0 % 4 . 2 6 1 3 5 7 14 2 5 14 8 On - T i m e Se r v i c e I n f o r m a t i o n Ov e r a l l E x p e r i e n c e Co u r t e s y s k i p p e d q u e s t i o n An s w e r O p t i o n s Va l u e f o r F a r e Sa f e t y a n s w e r e d q u e s t i o n Pl e a s e r a t e S L O T r a n s i t s e r v i c e f o r e a c h o f t h e f o l l o w i n g : Ex c e l l e n t ( 5 ) G o o d F a i r P o o r V e r y P o o r ( 1 ) 4. 2 3 4. 3 7 4. 3 3 3. 7 9 4. 4 3 4. 2 6 0% 10 % 20 % 30 % 40 % 50 % 60 % 70 % 80 % 90 % 10 0 % Se r v i c e I n f o r m a t i o n S a f e t y C o u r t e s y O n - T i m e V a l u e f o r F a r e O v e r a l l E x p e r i e n c e Pl e a s e r a t e S L O T r a n s i t s e r v i c e f o r e a c h o f t h e f o l l o w i n g : Ex c e l l e n t ( 5 ) Go o d Fa i r Po o r Ve r y P o o r ( 1 ) SL O T r a n s i t O n b o a r d S u r v e y Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 32 . 9 % 4 0 9 1. 4 % 1 7 Ca l P o l y - - N o t D e f i n e d 47 . 9 % 5 9 5 1. 3 % 1 6 0. 2 % 3 Cu e s t a - - N o t D e f i n e d 2. 4 % 3 0 1. 2 % 1 5 0. 2 % 3 K- 1 2 - - N o t D e f i n e d 3. 1 % 3 8 9. 3 % 1 1 6 12 4 2 33 0 Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 1. 6 % 2 3 16 . 2 % 2 3 0 31 . 5 % 4 4 6 47 . 4 % 6 7 1 3. 7 % 5 2 14 1 6 15 7 Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 77 . 0 % 1 0 7 6 23 . 0 % 3 2 1 13 9 7 17 6 Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 43 . 6 % 6 0 5 56 . 4 % 7 8 2 13 8 7 18 6 An s w e r O p t i o n s K- 1 2 S t u d e n t Ca l P o l y S t a f f / F a c u l t y N/ A Ar e y o u : Cu e s t a S t a f f / F a c u l t y s k i p p e d q u e s t i o n Ca l P o l y S t u d e n t K- 1 2 S t a f f / F a c u l t y Ho w m a n y d a y s o n a v e r a g e d o y o u u s e S L O T r a n s i t ? An s w e r O p t i o n s Th i s i s m y 1 s t t r i p Cu e s t a S t u d e n t a n s w e r e d q u e s t i o n 1- 2 d a y s / w e e k 3- 4 d a y s / w e e k 5 o r m o r e d a y s / w e e k Oc c a s i o n a l l y a n s w e r e d q u e s t i o n s k i p p e d q u e s t i o n Do y o u h a v e a v a l i d d r i v e r ' s l i c e n s e ? An s w e r O p t i o n s Ye s No a n s w e r e d q u e s t i o n s k i p p e d q u e s t i o n Wa s a c a r a v a i l a b l e f o r t h i s t r i p ? An s w e r O p t i o n s Ye s No a n s w e r e d q u e s t i o n s k i p p e d q u e s t i o n 0% 1 0 % 2 0 % 3 0 % 4 0 % 5 0 % 6 0 % Ca l P o l y S t u d e n t Ca l P o l y S t a f f / F a c u l t y Ca l P o l y - - N o t D e f i n e d Cu e s t a S t u d e n t Cu e s t a S t a f f / F a c u l t y Cu e s t a - - N o t D e f i n e d K- 1 2 S t u d e n t K- 1 2 S t a f f / F a c u l t y K- 1 2 - - N o t D e f i n e d N/ A Ar e y o u : 0% 10 % 20 % 30 % 40 % 50 % Th i s i s m y 1 s t t r i p 1 - 2 d a y s / w e e k 3 - 4 d a y s / w e e k 5 o r m o r e d a y s / we e k Oc c a s i o n a l l y Ho w m a n y d a y s o n a v e r a g e d o y o u u s e S L O T r a n s i t ? Do y o u h a v e a v a l i d d r i v e r ' s l i c e n s e ? Ye s No Wa s a c a r a v a i l a b l e f o r t h i s t r i p ? Ye s No SL O T r a n s i t O n b o a r d S u r v e y Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 73 . 1 % 1 0 0 2 75 . 2 % 1 0 3 0 6. 7 % 9 2 4. 7 % 6 4 13 7 0 20 3 Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 10 . 7 % 1 4 3 16 . 8 % 2 2 5 16 . 3 % 2 1 8 26 . 8 % 3 5 9 0. 7 % 9 35 . 4 % 4 7 3 13 . 8 % 1 8 4 13 3 8 23 5 Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 22 . 2 % 3 0 2 77 . 8 % 1 0 5 6 13 5 8 21 5 Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 51 . 6 % 3 6 1 48 . 4 % 3 3 9 70 0 87 3 Ho w d o y o u a c c e s s t h e i n t e r n e t ? No a c c e s s Co m p u t e r s k i p p e d q u e s t i o n Ce l l P h o n e An s w e r O p t i o n s a n s w e r e d q u e s t i o n Sm a r t p h o n e Wh a t i s y o u r p r i m a r y s o u r c e f o r t r a n s i t i n f o r m a t i o n ? An s w e r O p t i o n s Bu s d r i v e r Bu s s t o p Ag e n c y w e b s i t e Pr i n t e d g u i d e / s c h e d u l e Wh a t i s y o u r s e x ? Fa c e b o o k Re a l t i m e i n f o Go o g l e M a p s a n s w e r e d q u e s t i o n s k i p p e d q u e s t i o n Ho w m a n y v e h i c l e s d o e s y o u r h o u s e h o l d o w n ? An s w e r O p t i o n s Ma l e Fe m a l e a n s w e r e d q u e s t i o n s k i p p e d q u e s t i o n An s w e r O p t i o n s No n e 1 o r m o r e a n s w e r e d q u e s t i o n s k i p p e d q u e s t i o n 0% 20 % 40 % 60 % 80 % Co m p ut e r Sm a r t p ho n e C e l l P h o n e N o a c c e s s Ho w d o y o u a c c e s s t h e i n t e r n e t ? 0%5% 10 % 15 % 20 % 25 % 30 % 35 % 40 % Bu s d r i v e r B u s s t o p A g e n c y we b s i t e Pr i n t e d gu i d e / sc h e d u l e Fa c e b o o k R e a l t i m e in f o Go o g l e Ma p s Wh a t i s y o u r p r i m a r y s o u r c e f o r t r a n s i t i n f o r m a t i o n ? Ho w m a n y v e h i c l e s d o e s y o u r h o u s e h o l d o w n ? No n e 1 o r m o r e Wh a t i s y o u r s e x ? Ma l e Fe m a l e SL O T r a n s i t O n b o a r d S u r v e y Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 4. 6 % 6 3 70 . 1 % 9 6 8 12 . 5 % 1 7 3 8. 4 % 1 1 6 3. 8 % 5 2 0. 7 % 9 13 8 1 19 2 Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 35 . 5 % 4 3 0 15 . 2 % 1 8 4 7. 2 % 8 7 9. 2 % 1 1 1 11 . 8 % 1 4 3 21 . 2 % 2 5 7 12 1 2 36 1 Re s p o n s e Pe r c e n t Re s p o n s e Co u n t 97 . 5 % 6 6 6 2. 5 % 1 7 14 68 3 89 0 An s w e r O p t i o n s 65 - 7 9 18 - 2 4 a n s w e r e d q u e s t i o n Wh a t i s y o u r a g e ? Un d e r 1 7 25 - 4 4 Wh a t i s y o u r a p p r o x i m a t e t o t a l f a m i l y i n c o m e i n a y e a r ? An s w e r O p t i o n s Un d e r $ 1 5 , 0 0 0 15 , 0 0 0 - 3 4 , 9 9 9 35 , 0 0 0 - 4 9 , 9 9 9 45 - 6 4 80 + s k i p p e d q u e s t i o n 50 , 0 0 0 - 7 4 , 9 9 9 75 , 0 0 0 - 1 0 0 , 0 0 0 Ov e r $ 1 0 0 , 0 0 0 a n s w e r e d q u e s t i o n s k i p p e d q u e s t i o n Wh a t i s y o u r l a n g u a g e p r e f e r e n c e ? An s w e r O p t i o n s En g l i s h Sp a n i s h a n s w e r e d q u e s t i o n s k i p p e d q u e s t i o n Ot h e r 4. 6 % 70 . 1 % 12 . 5 % 8. 4 % 3. 8 % 0. 7 % Wh a t i s y o u r a g e ? Un d e r 1 7 18 - 2 4 25 - 4 4 45 - 6 4 65 - 7 9 80 + 35 . 5 % 15 . 2 % 7. 2 % 9. 2 % 11 . 8 % 21 . 2 % Wh a t i s y o u r a p p r o x i m a t e t o t a l f a m i l y i n c o m e i n a y e a r ? Un d e r $ 1 5 , 0 0 0 15 , 0 0 0 - 3 4 , 9 9 9 35 , 0 0 0 - 4 9 , 9 9 9 50 , 0 0 0 - 7 4 , 9 9 9 75 , 0 0 0 - 1 0 0 , 0 0 0 Ov e r $ 1 0 0 , 0 0 0 97 . 5 % 2. 5 % Wh a t i s y o u r l a n g u a g e p r e f e r e n c e ? En g l i s h Sp a n i s h SLO Transit Onboard Survey 829 744 FREQUENCY / SCHEDULE 30 minute trips in evening for 6a. 6B waiting a few more minutes at the CP library so students can catch the bus after class. A 8:00am route 5 starting at LOVR and Madonna on weekends. Thanks. Add a bus to route 4. Be more on time! Add more buses between 9:00am to 10:00am. Also 5:30 to 7:00pm Add more buses-too full and infrequent.More students means we need more buses. Additional route or times info for Cal Poly. Routes would free up housing locations. Times into Poly would reduce the morning/evening routes. Adjust 6a route time a few minutes earlier. Adjust evening buses to be more like day time hours. Try to arrive at Cal Poly earlier than on the hour. Arrive before Cal Poly classes start at the top of the hour. Leave 5 minutes later so you can reach the bus after class. Avoid issues about maximum capacity. Better standing support for us short people. More buses during peak times (5pm-9pm) would be helpful. Better transfer connection, control homeless on 2 and 3, just plain nasty, use it like living room. Better weekend service. Bus 4 or 6B leaving the library a 5 or 6 minutes after they leave right after each other. Bus pick ups every 30 minutes. Bus to come to Cal Poly stop at :15 mark instead of :08 mark. Buses 5 minutes earlier to get to class on time. Buses every 15 minutes. I would use the bus all the time if it was more frequent. Change timing that bus arrives at Cal Poly. Come around more often. Come every half hour, obviously it would be a luxury. Come to Kennedy Library later than 2 minutes after the hour. If students get out of class on the hour, we always miss it. Consistent timing. Consistent year round service. Could be more efficient with timing. 6a and 4 don't always arrive on campus in time to get to class (from foothill). Decreasing headways and offering service later than 10pm, WIFI on all buses. The 5 is consistently late, especially in the morning heading towards campus. Fill up the #2 bus gap starting at 5:45. A great deal more night service everyday until 2:00 AM. For high use hours (morning weekdays) maybe more frequent stops to help people standing on the bus. Getting to school at the hour not 5 after. Greater service frequency, esp weekends and nights. Half hour routes or hourly trips on route 1. Have another bus that goes from campus to LOVR after 5pm. Have bus come a little earlier so I'm not late to school. Have the 5 run later than 7pm, more like 10pm. Have the bus (4,5,6a,6b) all stop at Library at the beginning of the hour. I don't always want to be late to class. I always miss the bus after school so I wish the 6B left 10 minutes after the hour instead of 2. I realize not everyone is using the bus for school but for those of us who are, the bus comes at awkward times. I think it is great, but everyone would be happy with more frequent late buses. I wish the 4 and 5 bus was more frequent! Add a 2nd double decker bus!! Students shouldn't be late to class because the bus is full. I wish the buses did not leave Cal Poly right at the top of the hour. It is too hard to get to the bus on time. The bus should leave 10 minutes after the hour. I would greatly appreciate later service times on weekends and more frequent service intervals. I would like route 1 to run 30 minutes. I'd like to see the early am always be 6:30am so I can go to 8:00am doctor appointment emergencies. Also 10:30pm, but am is preferred. If the 5 left the Kennedy Library 2 to 5 minutes later it would be easier to get home from class without waiting an extra 30 minutes. If the buses that come to campus ran more frequently on the weekend. My biggest reason for not using it is I tend to get stuck for an hour. Improve on-time performance. Improve app-accuracy when buses are out of service. Also it would be nice if more buses ran at 6:00pm. Improve the frequency, consolidate some stops. In the morning there could be more/later hour bus stops. 6-8pm should be every 1/2 hour, could go until midnight. Increase bus frequency to every half hour. Make sure the first stop times for 4A and 5A are on time. Increase service area and more often. Increase service for weekends and evenings. Increase service frequency. It would be great if the 6a bus could get to campus 5-10 minutes earlier to accommodate walking to class/getting to class a few minutes early. It would be nice if the buses did not have weird transition times at night, not being able to take a bus home at 7:30pm sucks. Larger buses and/or more buses running during when people are commuting to school. Later hours and buses to run more frequent on weekends. Later than 6pm for some routes, more frequent routes on weekends. Less expensive, greater frequency, better printed guide. Less waiting time between buses and more connections to Poly from bus 1-3. Make buses arrive at Kennedy Library by the door or 5 minutes earlier. Maybe more buses on the Cal Poly routes because they can be really full. A route 5 bus that arrives to Cal Poly at 6:35, a route 4 bus that arrives at Cal Poly at 6:56am, a route 6b bus that arrives to Cal Poly at 7:02am, a route 6a bus that arrives to Cal Poly at 7:06am. What single most important improvement would you suggest for SLO Transit? answered question skipped question SLO Transit Onboard Survey 829 744 What single most important improvement would you suggest for SLO Transit? answered question skipped question More 6A. More bus routes at night. More than once an hour too. More bus routes, instead of adding double deckers we need more routes and buses, way too crowded. More bus routes/buses More buses More buses after 6pm. More buses and more often. More buses around 6:00pm. More buses at night and 4B to run later at night. More buses in the morning. Sometimes I have to wait for a 2nd bus to get to my 8:00am class. More buses on crowded routes/peak times. More buses on route. More buses on weekends. More buses running. More buses to Cal Poly More buses to/from Cal Poly More buses to/from Cal Poly More buses, cleaner. More buses, less wait time. More buses, more hours, two way bus. More buses, more often and later. More buses, they become too crowded. Also, work on APP reliability. More buses. They get packed. More capacity More frequencies. I use the phone app. More frequency on my route and being on time. More buses. More frequent at night. More frequent bus frequency. More frequent buses if possible. More frequent buses, timing further apart for #2 and #6B, they come so close together it is useless. More frequent buses. More frequent buses. It seems that they go to my stop every hour, if missed you have to wait another hour. More frequent evening buses. More frequent evening Cal Poly Buses. More frequent ride times. More frequent routes. More frequent service at more times of day. More on-time buses that don't go out of service at the transit center. More frequent trips. More frequent trips. More lines for this route: it is often full by the time it arrives and we have no other choice but to walk and be late for class. More night buses More regular times (every 15 minutes at peaks). More room for students trying to get to school at 8:00am. The bus gets so full that people get turned away. More room to fit students. More Route 1, more weekend. More routes or add another bus for each route. For example, the 4 route is always over crowded in the mornings on the :45 after bus. More routes, later hours. More service around Cal Poly area to reduce bus overload (congestion) during certain times slots. More service on the weekends for Transit and RTA. More time services. More time variability arriving and leaving Cal Poly campus. More times for the bus to go around. Not just every 30 minutes. More trips/hour More. Move route 5 up by 10 minutes. Need extra back up buses 24/7-need to map out bus service (stops). More night time service 24/7. Improve transportation stops-etc. Add more lights to bus stops. Not enough time to get to the bus stop on the hour when students get out of class. Offer more buses, 30 min wait can be frustrating. Operate at more times. Optimize morning routes to Cal Poly (especially 5 and 6a). Please keep SLO transit, very needed. More rides frequently would be nice. Provide buses every 15 minutes Routes that better align with classes at Poly Run more frequently after six from Kennedy Library. Run more often. Run more often. SLO Transit Onboard Survey 829 744 What single most important improvement would you suggest for SLO Transit? answered question skipped question Run routes 6A and 6B twice every hour, as opposed to stopping and only running every hour once it is 6pm. Saturday and Sunday Route 3 should have 5:45 loop. Shouldn't drop off at Cal Poly so close to 10 past the hour. Slightly earlier 5 bus to reach Kennedy Library before 10 after consistently, maybe 5-10 minutes. Stagger bus every 15 minutes, not 2 buses every 30 minutes at the same time. Stagger times for buses so that nat all arrive at the same time. For example, 6A and 4 arrive at similar times at several stops. Stop at library 10 minutes after the hour. The 4 and 6A leaving people at bus stops. Also, the beeps and air release when the bus kneels are uncomfortable and unnecessarily loud. The bus should stop at the library at 10 minutes after the hour so students can get on after class. There needs to be more buses. I haven't been able to get on the bus because it was too full before. This route is packed at 6:00pm. It might need a bigger bus. Times Times that work for Cal Poly classes. Wifi on bus, more frequent runs and pick ups, too many gaps. You need to add more buses to the 5 and 4 routes. HOURS / DAYS OF SERVICE #1 should run on weekends 24/7 service for Cal Poly during dead/finals/midterms week. Excellent for our long nights of studying. 24/7 service on at least some important routes. 6A run later. 7 days a week, 365 days a year, 6AM to 10PM A late night bus that runs maybe less frequently for those late nights on campus where I end up walking home in the dark. A route between broad and S. Higher and longer bus time on weekends. Always having evening transit and not only when Cal Poly is in session. Always having the evening bus available, not only when Caly Poly is in session. Better lighting at bus stops, longer hours on weekends. Buses that travel both ways on a route (instead of one way). Better weekend service route 4-5. Better, late hours on Fridays from campus. Bus hours extended. Bus hours go later at night. Bus routes running several hours longer. Bus routes to begin earlier on the weekends. Bus runs later hours at night. Bus runs later on weekends. Buses later at night. Buses run later, especially the 5) Buses should run later on weekends. Buses should run longer. It'd be nice to be able to stay at the library till it closes with out having to walk several miles home. Buses that run late on weekends. Classes at Poly start at 7am, the 6a doesn't start until 7:10am, also later downtown buses. Cleaner buses, more run times (later times). Continue night service even when Cal Poly students are out of school. Decreasing headways and offering service later than 10pm, WIFI on all buses. The 5 is consistently late, especially in the morning heading towards campus. Do not eliminate late buses after 5PM in summer, forces many to walk from work to home 3 to 5 miles. Double decker bus reliability and later hours on weekends. Driver during later hours in the evening. Due to that, sometimes, I stay late on campus it would be nice to have a later bus on route 6A. Earlier / Later buses Earlier buses on the weekends, I work early and have to walk from Tank Farm to Downtown. Earlier times on Saturday. Earlier times so I can make classes on the hour. Earlier, later weekend hours on 4 and 5. Everything is good. Increase frequency on weekends. Excellent service! Have later hours for finals/dead week. 24/7 (Architecture students will benefit greatly). Expand routes, times and evening service. Expand weekend hours Extend bus times to run later and start earlier. Extend hours Extend hours for evenings and weekends. Extend hours on weekends. Extend the hours of operation on weekdays and weekends. Maintain the buses much cleaner Extend the hours of operation to include additional rides at 9pm, 10pm, and 11pm for Bus 2, 6A, 6B, and 5 on week days. Extended bus hours between Cal Poly and downtown. Extended bus hours. Extended hours during school break. Extended hours for certain routes. SLO Transit Onboard Survey 829 744 What single most important improvement would you suggest for SLO Transit? answered question skipped question First bus start at 6:28am. For buses to run later. Go later in the evening. Happy on the whole. I would like more buses on weekend nights so we could come back from basketball games. Have 6a running on weekends. Have 6a start earlier for early classes. Have more service hours during the weekend. Have the 5 route run after 7pm. It can be difficult getting home if I'm at school late. Having buses run from campus later. Having the 5 run later. I want route 5 to be available after 7:00pm. I would benefit from later weekend bus hours as I work late and am unable to ride the bus home occasionally. I would greatly appreciate later service times on weekends and more frequent service intervals. I would prefer that the bus 5 made its on the hour stops earlier. Also, I would like either the 4 or the 6 to stop at the library later. I would suggest running later in the evenings on weekends. This is when students actually have time to be up and about. In the morning there could be more/later hour bus stops. 6-8pm should be every 1/2 hour, could go until midnight. Increase availability Night Bus (student safety) Increase hour time at Poly stop for 6b. Increase weekend and evening services please. Increase weekend bus hours later. Increased hours for weekends. increasing hours Keep 6a running later on weekends instead of just once an hour. Keep buses cleaner, extend bus hours on the weekends and weekdays. Larger buses for Foothill stops, double decker isn't enough, more buses should run later. Last longer into the night, at least until 10pm. Late buses on Sundays. Later hours. Late night bus extended hours to 12am. More buses for college students to get to class on time or use double decker buses. Late night hours. Later available hours. Later bus hours on the weekend. Later bus hours on weekends. Later bus routes Later bus service for route 5 bus. Later bus serving Cal Poly besides the two. Later bus times until 12:00am. Later buses for downtown workers who work weekend nights past 10pm. Later hours and buses to run more frequent on weekends. Later hours of operation. Later hours on the weekend. Later hours on weekends. Later hours would be nice. Later hours, safety for women at night. Later hours. Later hours. Later on Saturday evenings and very early Sunday mornings-please. Thank you. Later on weekends. Later routes. Later service Later service on Saturday evening and very early on Sunday. Thank you. Later service. Later stops in the evening. Later than 6pm for some routes, more frequent routes on weekends. Later weekend hours. Lengthen hours of service on weekdays and weekends. Also consider a bus stop at PCU. Long weekend hours for service. Longer hours Longer hours of operation on weekends. Longer hours on weekends, at least till 8:00pm. I want to be able to take the bus downtown for dinner. Longer hours on weekends. Longer service hours and on-time performance. Longer service hours for 4a and 6b on the weekend. Longer service hours. Longer weekend routes. More and longer nighttime service. More bus hours on the weekends. SLO Transit Onboard Survey 829 744 What single most important improvement would you suggest for SLO Transit? answered question skipped question More bus routes at night. More than once an hour too. More bus routes on the weekend and at night. More bus stops, extended hours at night. More buses at night More buses at night and 4B to run later at night. More buses later More buses later at night and weekend More buses on the weekends, especially at night. More buses on the weekends. More buses on weekends. More buses on weekends. They don't run late enough. More buses scheduled during night time so people who have no cars can have the chance to find work on night shifts. Thank you. More buses, hours, and stops. More buses, more hours, two way bus. More buses, more often and later. More buses/routes running later at night. More county-wide routes on the weekend. More double decker buses in the morning and on time (to got to class). More early morning and evening weekend buses. More evening bus runs. More evening buses. More evening service, including weekends. My overall daily commute is on RTA route 9. More frequent/later service times on weekends. More hours by either starting earlier (preferred) or ending later. More hours on weekends More hours, especially on weekends. More hours. More hours/buses on the weekends. More late hours for students and weekends. More late night buses. More late night/weekend stops after 8. More night and weekend routes. More night time routes. More on Saturday. More on weekends, 4 and 6 further into town. More on weekends. More on weekends. Would go to the theater more if the Cal Poly buses run later. More routes at night. More routes available on weekends. Definitely extended hours on the weekend just like during the week would be appreciated. More routes on weekends. More routes, hours extended on weekends, up to date hours/app More routes, later hours. More weekend buses More weekend routes Need extra back up buses 24/7-need to map out bus service (stops). More night time service 24/7. Improve transportation stops-etc. Add more lights to bus stops. Need to have early bus runs on Sunday. Night buses all year round. Night buses downtown. Night buses past 10pm or 11pm. Night hours on weekends. Night service during summer. Night service on weekends. Night service when Cal Poly not in session. Night service. Offer earlier times, 6:00am. On time and later hours for downtown. On weekends to run later or to run more often. Please extend weekend hours. Providing service later. I had a job downtown late at night and didn't have a car so most nights I had to walk home 20-30 minutes alone. Regular hours on weekends, not like now Regular weekday hours on weekends, shortened schedules are a bummer. Route 1 on weekends. Route 4/5 bus starting at 6:00 for students who have 7am class at Cal Poly (coming from Madonna/Oceanaire). Run 6B on Sunday/more weekend buses for safe transportation. Run a little later on weekdays, the 5 route doesn't run when I am out of class at 8. Run buses later at night. SLO Transit Onboard Survey 829 744 What single most important improvement would you suggest for SLO Transit? answered question skipped question Run later Run later during weekends, please! Run later in the evenings, lower fares, bigger buses on heavily traveled routes. Run later on weekdays. Run later on weekends. Run later so I can study later. Run longer on the weekends. Run routes later, Route 5 is no longer going to Cal Poly when I get out of class at 8. Run the 6a on Sundays for students. Run the service later throughout the day. Start at 6:00am. End at 10:00pm. Run until 10 instead of 9 Running later on Saturday and Sunday. Running night buses Running night buses Service LOVR stops later. Start a little earlier in the am. I have to walk to catch the 10 south. Start bus earlier (6am) please! Stay open later. Stick to the schedule and later buses, 6:55pm is still early. Stop at 10pm instead of 9pm. Stops earlier in the morning and more stops on the weekends. The 5 to run later I wish the route 5 would run an extra hour. Because students still have school, and a 7:40 route would be awesome for me. The bus run later, particularly from Cal Poly downtown. As a student I am often rushed to reach the last bus and then the bus doesn't complete the route and I have to walk farther (Route 4). This is really impressive bus system, however, I wish it ran in the later hours, especially on weekends. Timeliness and night service extended. Times and availability on weekends and nights. To have more buses on weekends for a longer duration. To run longer on the weekends. Transit option to the airport. Late evening buses. Weekend extended hours Weekend late night routes to/from Cal Poly and downtown. Weekend nights and holiday routes longer. Weekend service Weekend service frequency and extension of operation for the weekend. ON-TIME PERFORMANCE 1. Needs to be on time more. 2. It should not take 3 hours to get across SLO. Accurate arrival times. Add accuracy Always late, makes me late to class on a regular basis. More stops to downtown for bus 6 would be great. Arrival and departure timeliness. Arrive on time. We would like to be on campus by 8:00am so we can make it to 8:10am class. Arriving/Departing on time. Be more on time, I have been late to class on multiple occasions. Be more on time. Be more punctual. Sometimes the 6b and 5 are too close to each other/and at the same time. Be on time Be on time and update app with live tracking. Be on time because it affects how late/early we get on campus/classroom. Be on time more! Be on time! Be on time! Be on time! Be on TIME! Be on time! Be on time! Tom B (a driver) is the best! Be on time!! Be on time, it makes it hard for students when the bus is late. Be on time. Be on time. Be on time. Be on time. Being on time Being on time SLO Transit Onboard Survey 829 744 What single most important improvement would you suggest for SLO Transit? answered question skipped question Being on time and having enough room. Being on time. Being on time. Being on time/Courtesy. Better on time. Build in extra time so buses aren't always late. Buses being on time. Buses should be on time more. Change Route 6B so that it isn't constantly late. Come earlier so that all riders aren't late to class. 5 minute change. Consistency of time. Consistency with bus times and actual bus arrivals. Consistent times. Consistently be on time for morning buses. Crowded and slow on rainy days. Decreasing headways and offering service later than 10pm, WIFI on all buses. The 5 is consistently late, especially in the morning heading towards campus. Get the 5 to be on time Get the bus on time. Get there on time. Get to Cal Poly before classes start! Getting to campus on time. If the buses would come on time and they need to be more clean. Improve on-time performance. Improve on-time performance. Improve app-accuracy when buses are out of service. Also it would be nice if more buses ran at 6:00pm. It's a bummer when the bus runs late in the am and I end up being late to class. Bus could arrive minutes earlier for students. Just get to Cal Poly campus a few minutes earlier. Keep the buses on schedule. I've seen them 15 minutes later before. we have class to attend! Keeping a schedule, reliable app usage. Late buses on Sundays. Later hours. Leave earlier so I can be on time to school when we have to step for a lot of people. Let buses run later on Sundays since students usually go to school to study. Longer service hours and on-time performance. Make allowed times for bus arrival/departure. Correct/factor in traffic during school/work hours. Make being on time the number one priority. Make buses more punctual Making sure the bus is on time. Maybe more buses to get everywhere on time. More accurate arrival times. More accurate times. More consistent rate of buses for each route, difficult to ride when 2 come in 10 minute of each other and then not again for an hour. More consistent time. More double decker buses, timeliness. More frequency on my route and being on time. More buses. More on time buses to not be late for class. More on time trips More punctual More realistic times. More time scheduled for this route. Needs to be on time, it should not take 2 hours to get across SLO. Not to be early please. Not to leave the bus and stop early please. Often not on time. Often runs behind schedule during busy time=late to class. On schedule more often On time On time and later hours for downtown. On time arrival On time departing and arriving. On time more often in mornings, more room on buses in morning. On time more often, On time more. On time. On time. On-time, often route 5 is late. Please be on time. Please get to Cal Poly campus on time. SLO Transit Onboard Survey 829 744 What single most important improvement would you suggest for SLO Transit? answered question skipped question Punctuality punctuality Punctuality Punctuality is most important and don't leave stops early. Pushing pick up times 2 minutes early. Often get to class a little late. Some buses run late and should notify us on the app if they're full. Sometimes I get to class late so change the timing of time at a stop. Sometimes I'm late to class in the afternoon if bus is running late. Sometimes it come really late and I'm late to class. Stick to the schedule and later buses, 6:55pm is still early. The 5 is almost always late getting to Cal Poly. It's morning stops at the transit center are frustrating to morning commuters. The improvement made in keeping buses on time, compared to when I used to ride 10+ years ago, is great. The Route 2 and 3 are hardly ever on time, maybe you could do 2 buses for each route. They don't get to my stop on time during the weekends. Time Timeliness Timeliness Timeliness Timeliness and night service extended. Timing can improve. To be more aware of the time schedule. Have a nice/welcoming attitude. Try to arrive at Cal Poly more timely. Try to be more on time and consistent. Try to be more on time and precise with the app. Try to be on time more often. Transit is often 10 minutes late for smaller stops. Trying to follow the schedule, I've missed buses because they left early and been late to school because bus was late. Uses phone app for info. 6a is late most mornings making me late to class. BUSES Air conditioning when it's hot. Air conditioning. Air freshener.. please Air on when bus is full of people. Always a rack for luggage. Always send the double decker bus on route 4 during busy morning times and update the live tracker when a bus is full. Back doors need to be open larger for us old folks! better seats Better seats. Better standing support for us short people. More buses during peak times (5pm-9pm) would be helpful. Better use of the double decker buses. Better ventilation, more airflow, the bus gets smelly. Bigger bus for 6a at 6:00pm. Bigger buses and luggage compartment. Bigger buses and more luggage room. Bigger buses early in the morning to Cal Poly, bigger buses in the evening from Cal Poly. Bigger buses for crowded loads. Bigger buses in the morning going to Cal Poly. Bigger buses on Thursday nights. Bigger buses. Bigger buses. Bigger buses. Bus smells sometimes and gets overfilled during peak commute times. Buses could be cleaner during day. Cleaner buses Cleanliness of the bus could improve. Cleanliness of the buses could improve Decreasing headways and offering service later than 10pm, WIFI on all buses. The 5 is consistently late, especially in the morning heading towards campus. Don't use the single floor bus in the morning (8:00am-9:00am) on weekdays. Double decker 6a during busy times. Double decker at 6:00pm. That trip is insanely crowded. Double Decker at 9:00am. Double decker bus reliability and later hours on weekends. Double decker for 6A at 6pm. Double deckers during rush hours. Extend the hours of operation on weekdays and weekends. Maintain the buses much cleaner Fix Wifi. Forward facing seats are better for back support. SLO Transit Onboard Survey 829 744 What single most important improvement would you suggest for SLO Transit? answered question skipped question Free wifi Get bigger buses because sometimes they are packed and people cannot get on. Get bigger buses because sometimes they are packed and people can't get on Get rid of sideways facing seats and replace them with forward facing seats. Great job bus driver, a little cleaner (bus seats especially). Having wifi on more buses would be nice. Heating / AC Higher heat in winter and internet service. Hybrid engines, save the earth. I think the double decker bus in the morning is necessary. If the buses would come on time and they need to be more clean. Larger buses and/or more buses running during when people are commuting to school. Larger buses for Foothill stops, double decker isn't enough, more buses should run later. Make sure air is always circulating so it doesn't get humid and smelly. Make sure the double decker is running on route 4 in the morning. Make sure the two level bus for route 4a is in service. Make sure to use 4 double decker for buses arriving on the hour at CP. When the single level bus is used, people are almost always left behind. Make the seats more comfortable and play music. Monday through Friday Route 4 should always be double decker earlier than 8am. More bike racks. More bike racks. Less buses with those awkward space consuming side fancy seats. More double decker buses (more seats) on popular routes. More double decker buses for rush hours at Cal Poly Kennedy Library. More double decker buses in the morning and on time (to got to class). More double decker buses, timeliness. More double decker buses. More double decker buses. More double deckers for early 6a/4a. More routes and cleaner seats. More seating More seating if possible. More info when schedule changes or when other stops are affected like they are now because of construction. More seating on the number 4 bus for college students. More seats More seats on popular routes. More seats on some routes. More space More space. More ventilation, it gets smelly on the bus sometimes. Morning buses fill up very quickly , so maybe sending two would help accommodate more people and sometimes this causes the bus to arrive late to Cal Poly. Music Music and air conditioning. Music or tv's. Need improvement on lighting the bus at night. Noise levels. buzzing is too loud at times. Not always clean. More reliable, where there's construction, more info please Play music for students. Regulate the air conditioning better. Sometimes it gets too hot. Remove half the seats on 6a, for more space...Play radio on bus 91.3 KCPR UC Santa Cruz buses do both of the above Replace springs on bike racks so they are easier to raise/lower. RTA buses should have WIFI access to students who commute. Run later in the evenings, lower fares, bigger buses on heavily traveled routes. Run the double decker more often on weekdays. Seatbelts Some buses seem to be too small for the number of people on it. It would be good to be more away of busy hours to ensure enough space. Sometimes smells like wine. Otherwise, nothing at all. Staggered wheelchair placement. Temperature is usually very warm, it gets too hot and stuffy on the bus. Temperature regulation policies. Temperature. temperature/airflow erratic. The 4 and 6A leaving people at bus stops. Also, the beeps and air release when the bus kneels are uncomfortable and unnecessarily loud. The android app has several glitches. Keep double decker buses in the morning for route 4. The double decker was a great improvement. I think there may be better time in the day that require a double decker or require 2 buses to be sent. The electronic signs at bus stops that tell you when the bus is arriving. The wifi never works SLO Transit Onboard Survey 829 744 What single most important improvement would you suggest for SLO Transit? answered question skipped question To include an additional bike rack in the back of the bus as the RTA has done. Thank you. Too many people, not enough buses. Triple decker buses. Two crowded, need bigger buses. Update the mobil app. Get the bigger buses for 5 on mornings because it gets crowded. Use larger buses at the 6:00pm time as it is very crowded. Use larger capacity buses for Cal Poly routes in the rush hours. Winter= sick people and over crowding is an issue. Only improvement I can think of. Use more double deckers during busy times. Use the double decker bus for Route 5 in the AM, tons of kids and adults get turned away for there not being enough room on the bus. Using the double decker buses during busy hours, example, 6:00pm on a school day. When the double decker is out of service it is very difficult, otherwise I love SLO transit. WIFI Wifi Wifi Wifi Wifi WiFi availability on all buses. Wifi on bus, more frequent runs and pick ups, too many gaps. Wifi on bus. WiFi on buses Wifi on buses. BUS STOPS Add count-down clocks at all stops (i.e. bus will arrive in x minutes). Better lighting at bus stops, longer hours on weekends. Buses that travel both ways on a route (instead of one way). Bus shelter at Laurel and August. Covered benches from rain. Improve bus stops and ensure on street parking does not interfere with bus coming and going from stops. More lighting on mill at stops. More lights at bus stops. Need more lighting at stops. Put shelter at Augusta and Laurel. ROUTING / STOP LOCATIONS 1)Paired routes that go both directions2)More frequent buses, for example, every 20 minutes.3)Bus stop at PCV 1. Needs to be on time more. 2. It should not take 3 hours to get across SLO. A bus that goes more directly from downtown to University Square. A bus that waits at Kennedy and laves to go downtown at 10 after the hour. A connection over 101 between Irish Hills (Whole Foods) and Suburban Road (Trader Joe's) A more efficient route from the Laurel Johnson area to Cal Poly or Downtown Transit. A route between broad and S. Higher and longer bus time on weekends. A route going both ways on California. A route that goes up highland and onto Cal Poly campus rather than just the 6a. More punctual. A stop near the business building at Cal Poly. Abandoning the the double-decked bus and replacing it with two normal ones so that the buses may come more frequently. Add a stop by Cal Poly stadium/business building. Add a stop DN 6b and 5 and 4 closer to California and Foothill. I work at that side of campus and it's a long walk. Better access to Food 4 Less, Trader Joe's, DMV Better lighting at bus stops, longer hours on weekends. Buses that travel both ways on a route (instead of one way). Better RTA service to Cal Poly. Bring more routes. Bus route for Cal Poly students who need to go to animal/farm units on campus (north of main campus). Bus stop at PCV please Bus stop near PCV helps students to get to school. Bus stops in PVC. Bus that goes from Vons to Food 4 Less. Bus that goes from Burger King to Food 4 Less. Buses should come to stop too early. Stop on Route 2 closer to Oso High School Direct from Cal Poly to Transit Center. Disembark or enter in every block Duration of trips, lines that stop less frequently. Either having the 6b wait until 5 after to depart to give students a chance to make it over, or not have it wait and just make it arrive more often. Go to airport Have a bus stop right by the stadium/business building. Have a route that goes directly to Cal Poly from each route. Have bus that runs to the airport and Route 1 runs later and during the weekends. I live off Johnson and wish there was a route to campus that I could get without taking multiple buses. I wish the 6a route was shorter. SLO Transit Onboard Survey 829 744 What single most important improvement would you suggest for SLO Transit? answered question skipped question I would like to see a bus direct to Los Osos (on LOVR) at least 6 times a day. I'm not the only one that feel that way. It would be nice if the 6a and 10b didn't switch off/combine after 6 during the week. Keep bus app up to date, route clockwise 6A. Lengthen hours of service on weekdays and weekends. Also consider a bus stop at PCU. Let the Poly kids walk more. Take out stops on South and Foothill. Also maybe expand bus route. Please have more buses from airport. Making the routes more direct. Drivers need to slow down at times. More bus routes. More bus stops. More notice when closing a stop. More buses, more hours, two way bus. More convenient stops More direct routes to Cal Poly from South/East end of town, area around French Hospital. More express to main areas of town. More on weekends, 4 and 6 further into town. More route options More route options. It takes me close to an hour to get to work every morning. It's about 2 miles away from my house. More routes More routes and cleaner seats. More routes towards downtown from SLO. More routes, hours extended on weekends, up to date hours/app More routes. More routes. More stops More stops More stops along Cal Poly perimeter. Sometimes we pass right by one of my class buildings but then I have to walk back that direction. More stops, more buses One route for all outlying stops #3,4, and 5. One big loop. Personally, it would be helpful if the bus came to CP closer to :45 due to starting work at 8:00am and ending at 4:30. From my location it only comes on the :30. Re-close phillips/pepper stop Route 6a does not have enough stops. Route 4 is too long a route, should be broken up. Routes with more stops. Service Santa Rosa Thanks for everything! More routes between Cal Poly-Johnson. That they get a route to go farther out on broad st. Do a loop to the airport. The 6b leaves at the :02, I always miss it by a minute. Transit option to the airport. Late evening buses. We need more stops because I still have to ride a bike or walk further to get to my destination. PASSENGERS Better transfer connection, control homeless on 2 and 3, just plain nasty, use it like living room. Cleaner buses, less unhygienic homeless riders, feces stains/smells. Control of smoking in bus stop bench areas. Have people with walker fold them so they are not a tripping hazard. Less baggage allowed per passenger Less carriage, baby strollers in gang way. No use of cell phones except for texting, horribly noisy. Not too many rude/homeless/drunk people on board that bug you. People should be required to clean up themselves before getting on the bus. Theres no windows, the buses often reek and are dirty. Clean better. People sitting on the bus for multiple loop rides and there is standing room only. It is not a pleasant when smelly people have been on the bus for hours. Smoking cigarettes on the bus. Some more governing on the #2/3 bus regarding noise level, language, and conduct. That no one talks on their cell phones at all. Way too noisy. OTHER A map inside the bus showing the route. A more clear schedule. A warning at bus stops in advance of road work so I can change my plans. About 90% of the SLO transit drivers are kind and courteous to their passengers. About 5-10% are rude and act like they despise passengers. Advance warning at bus stops when there will be a route change. Allow transfer from #3 to #3, hate paying twice to go to grocery shopping at vons. App improvement for schedules. Ask drivers not to pee on private property. Ask drivers not to drive off until passengers are seated. Be on time and update app with live tracking. Better advertisement of stops that will be closed using a method convenient for college students (like a FB page with updates). Better app, not glitchy. Better bus tracking on the app. Better communication with RTA SLO Transit Onboard Survey 829 744 What single most important improvement would you suggest for SLO Transit? answered question skipped question Better driving for students that have to stand and provide other buses if bus is full because some students rely on the bus system 100%. Better live updates on delays. Better Pace and CTA. Maybe cheaper price, but still good price for a day pass. Better warnings of when stops are closed. It only happened to me once when Foothill/Chorro was closed for construction, but it was very inconvenient. Brake/accelerate/turn less abruptly. Keep the seats clean (people leave trash behind). Bus drivers could at least smile, but I understand that not everyone has good days. Bus drivers need to be more aware when ones get on who need assistance, seating available up front. Bus schedule is confusing. Buses to Avila Beach. Extended hours of operation for CP bus and dt. Can't think of anything. Cheaper fare. Clearer schedule for those not used to riding on buses. Correlated more with the app. Courtesy Courtesy with drivers is good except for a few who don't even make eye contact. Courtesy/Friendly bus drivers. Discount for homeless. Dollar rides. Don't buy double decker buses before you know for sure you will get federal help. Don't push surveys on people. Don't think it needs to change. Driver Courtesy Drivers should be more courteous to passengers, especially those with disabilities. Fix the bus tracker app. Fix the phone app. Flat daily rates. For them to slow down a bit and not appearing to care less about riders. Free bus fare for students. Free snacks and or drinks. Friendlier bus drivers Friendlier staff, way to attract passengers. Get rid of rude driver. God help the people on bus 2. Have arrival times posted at bus stops. Have food. Have printed schedule at each bus stop, including Cal Poly library stop, and never cover it up with a rider alert announcement. Holiday clarity of cancelations Hygiene hand cleaners when paying fare. Maybe run 1/2 hour but schedules and drivers in SLO are the best. Sometimes the buses are over crowded. I get the Downtown access pass and it's the reason I started riding the bus, great program! I have no complaints about SLO transit. I think the app could be improved or 1 or 2 more buses running on a couple of the routes. I use the SLO transit app for information. I want to chat with bus drivers. If a bus stops running or working during its time, another bus should be waiting at the transit center to take passengers the same way. If not already implemented, alerts for delays. Improve app come at consistent times. Improve online presence. Improve on-time performance. Improve app-accuracy when buses are out of service. Also it would be nice if more buses ran at 6:00pm. Improve reliability and accuracy of mobile app. Improved driver courtesy (last Rt. 5 driver on weekdays is an awesome example of how drivers should interact with passengers). Improving the phone app that shows all active buses-it hasn't been working recently. Improving transit map comprehension. It always passes McCollum Keep asking, will help Keep bus app up to date, route clockwise 6A. Keep bus rides safe in terms of passengers. Keep Google maps up to date and notify patrons of service changes on holidays. Keep improving the smartphone app. It's helped me to track buses and figure out what route I should take. Keep the app and website updated. Keep the app updated Keep the bus app updated. Keep updating the app, it is really useful. Less expensive, greater frequency, better printed guide. Look into more buses with Cal Poly cutting back on hundreds of parking spots. Make 24 hour passes "actually" good for "24 hours" Make it easier to pay for bus fare, so that you can get change back, or a card that records the change amount for use next time. SLO Transit Onboard Survey 829 744 What single most important improvement would you suggest for SLO Transit? answered question skipped question Make SLO transit bus app more accurate when near the end of the routes. Make sure the phone app can always read where the bus is. Make the app for the phone better. Making the stops at the designated stops, but it is never too late. Manners More accuracy on the mobil app. More accurate App More accurate App More accurate real time info. More accurate time on the phone app. More colors, dancing, and butterflies. More female drivers. More female employees. More information about when buses don't run, such as holidays, etc. More personable drivers. More reliable bus tracking app. More reliable SLO transit phone app. More updated real time info. Music Playing Never go out of service because it's way behind. That can really ruin someones day. Nicer drivers. New schedule. No improvement needed. none Not so "jerkish" drivers. Nothing! On time, nicer drivers, some are mean. Please have all drivers wait till everyone is seated before pulling away from the curb. Post bus times at least at major bus stops. Provide information on when buses stop running. Putting a phone number or way to call base on SLO Transit App to call to hold bus. Radio/music on bus Rental bikes. RTA #9 takes too long to go to SLO from Paso Robles. I have incontenance and would like a 45 minute trip. RTA into Lompoc if possible. Run water/no more on weekends. Since I use the Routes 2 and 3 a lot, it would be great if they could wait a few minutes at the transit center, so we don't miss our bus. SLO transit app could be improved. Snacks Snacks (LOL) Some drivers need customer service. Sometimes the app doesn't work Stop announcements? Switch to cleaner fuel source. I think the service is fine. Why are there more rating questions for Spanish Speaking people on reverse side? Some of the drivers are not very customer service savvy. Others are great. There is one bus driver that never smiles. The android app has several glitches. Keep double decker buses in the morning for route 4. The app sometimes shows "no current/active routes" when in fact there is. The driver refused a lady who needed help with her fare to give her a transfer and was rude to her. The drivers need to be a little more understand and not so rude. The real time app notifications can be late which makes me miss the bus. The SLO transit app. The tracker app is highly depended and needs lost data recovery algorithms and last known location contingencies. The transfers need to last longer. The unsubsidized cost is crazy, but the subsidized is ok. There is one grumpy driver (6B route), male. His is the only grumpy driver I have seen. To have driver for the 2 and 3 evening routes to be nicer. To not stop a route just because it is running late. To update their bus stop times so there wouldn't be any confusion. Transit App and later and earlier bus times. Try to tell driver to wait or accelerate lower when people are walking to their seats. Some might fall. Update for app. Update the app Update the app because a lot of the time the time it says the bus is away from a certain stop is often wrong. The app is great otherwise. Update the app. It doesn't load correctly at times. Update the mobil app. Get the bigger buses for 5 on mornings because it gets crowded. Update/fix the app. Uses app for information SLO Transit Onboard Survey 829 744 What single most important improvement would you suggest for SLO Transit? answered question skipped question Uses app for iPhone. It's a great experience. Uses phone app. Wait at a stop longer. Wants DVDs on board! Seriously though, not enough buses on weekends. Warnings when buses will be going out of service at the transit center. When a passenger says "thank you" to a driver, it's very rude for the driver to say nothing. We are not hunks of meat! When a stop is closed, make some sort of announcement on bus tracker APP When someone is running for the bus and almost there, please be nice and stop (6b route driver is not nice). When the bus goes out of service downtown telling everyone when they get on that it is, some drivers do, but not all. ACCOLLADES Great free service for those whose kids are grown and work downtown. All is good. Awesome bus drivers. Doing great. Excellent service. Great service for seniors! Happy with how it is. Honestly, it is pretty good. I think all is good. I think the bus system in SLO is great. I wouldn't change anything, I'm really grateful for the system. Keep up good work driver and SLO personal. Love these guys. None -- all good None, works well for me. Nothing, everything is just fine. Nothing. Nothing. I've had really good experience with all my bus drivers. Thank you! Please keep SLO transit, very needed. More rides frequently would be nice. They already have excellent service. This is really impressive bus system, however, I wish it ran in the later hours, especially on weekends. Very happy. Appendix B Transfer Activity DRAFT Minutes Planning Commission Regular Meeting Wednesday, April 27, 2016 CALL TO ORDER A Regular Meeting of the San Luis Obispo Planning Commission was called to order on Wednesday, April 27, 2016 at 6:01 p.m. in the Council Chamber, located at 990 Palm Street, San Luis Obispo, California, by Chairperson Stevenson. PLEDGE OF ALLEGIANCE Chair Stevenson led Pledge of Allegiance. ROLL CALL Commissioners Present: Ronald Malak, John Larson (8:05 PM), William Riggs, Hemalata Dandekar, Vice-Chair John Fowler and Chair Charles Stevenson Absent: None Staff: Deputy Long Range Planning Director Xzandrea Fowler, Utilities Director Carrie Mattingly, Utilities Project Manager Jennifer Metz, Utilities Deputy Director-Water Aaron Floyd, Utilities Service Technician Mychal Boerman, Assistant City Attorney Jon Ansolabehere, and Recording Secretary Brad T. Opstad. OATH OF OFFICE Recording Secretary Brad T. Opstad administered the Oath of Office to Commissioner William Riggs. PUBLIC COMMENTS ON NON-AGENDA ITEMS Mila Vujovich-LaBarre, San Luis Obispo, indicated there is a group concerned about the 71 Palomar project and is interested in preserving the site as a neighborhood park. Dia Hurd, San Luis Obispo, raised objections to the proposed transit center project at Santa Rosa and Monterey Streets. David Brodie, San Luis Obispo, voiced concerns about the impacts of climate change. City of San Luis Obispo, Title, Subtitle PUBLIC HEARING 1. 35 Prado Road. Water Resource Recovery Facility (WRRF): OTHER-2318-2015: Public review of the Draft Environmental Impact Report (DEIR) for the WRRF Upgrade including equipment and process upgrades necessary to comply with updated discharge specifications; City of San Luis Obispo, Utilities Dept., applicant. The purpose of the hearing is to highlight findings of the DEIR, receive public and Commissioner testimony on the DEIR during the public comment period. Commissioner Larson announced that he would abstain on this matter due to a potential conflict of interest (employment) and stepped down from the dais. Jennifer Haddow from Rincon Consulting and Jeff Szytel from Water Systems Consulting provided the presentation on the proposed facility upgrades and highlights of the EIR. Commission questions followed. PUBLIC COMMENT Mila Vujovich-LaBarre, San Luis Obispo, requested that trees be planted and signage upgraded for treatment facility because it is a gateway to the City. Bob Shanbrom, San Luis Obispo, posed a series of questions pertaining to the timeline for water supply, how new discharge requirements would affect the creek, and whether current residents would be paying for the water for future residents. ---End of Public Comments--- Commission questions and comments followed. Commissioner Riggs said he found the Summary of Impacts Table inadequate as it pertains to the Bob Jones Trail and its adjacent stretch of Higuera. He also addressed implications of the project on the transient population and their encampments. In response to Commissioner Fowler’s inquiry, Project Manager Haddow stipulated that the EIR does not address any of the financial or economic impacts of the project but that these impacts are part and parcel to the design process. Commissioner Fowler suggested the formulation of a more concise document, detailing optional amenities beyond those environmental mitigation measures implemented during construction, would be helpful toward making more informed value decisions. Utilities Director Mattingly addressed issues raised by Commissioner Fowler’s requests and inquiries by detailing the robust path taken within multiple public forums over an eighteen-month period. At the request of the Chair, Project Manager Szytel responded to questions raised by the Planning Commission Minutes of April 27, 2016- DRAFT Page 2 City of San Luis Obispo, Title, Subtitle Public about the potential for potable reuse, the maximum amount of water for the Plant at build-out, new discharge requirements, and water costs. Utilities Director Mattingly supplemented the response with comments regarding cost allocation for the project, development impact fees and rates and the goal for State grants. In response to Commissioner Dandekar’s inquiry, Project Manager Szytel discussed how the facility becomes a critical component in achieving the One Water Concept and the subsequent high standard to which the water is to be treated. In response to Commissioner Malak’s inquiry, Project Manager Szytel indicated that the water is discharged either to the creek as fishery-mandated or to the City’s recycled water distribution system and that with this project, the City will be able to look at groundwater recharge options and achieve the objective of maximizing beneficial use of recycled water above and beyond mandatory discharge. Commissioner Dandekar commented that it would be most useful for the Planning Commission to be updated on the discussions which revolve around how water is being considered to be deployed as the Commissioners are often requested to respond to a diversity of claims on water that frequently come to their attention. Chair Stevenson voiced interest in seeing the project appear before the Commission again prior to Final EIR in hopes that coalition of public interest groups would also come and speak on behalf of project; recommended Council make request for such a forum. Commissioner Riggs suggested that the Commission simply provide feedback on the Draft EIR, allow the consultant to respond, and perhaps provide further comments individually as public citizens. Deputy Director Fowler recommended that the Commission consider the option of conducting a Study Session to allow for more detailed conversation. Commissioner Dandekar spoke in support of this option while Commissioner Riggs and Commissioner Fowler objected. Utilities Director Mattingly proposed that interested Commissioners visit the facility on a tour prior to participating in any possible Study Session. Chair Stevenson called for 10-minute recess. STUDY SESSION 2. Citywide. 2015 Urban Water Management Plan: Update of the 2010 Urban Water Management Plan including the Water Shortage Contingency Plan; Utilities Department The purpose of the Study Session was to receive a presentation on the 2015 Urban Water Management Plan and provide feedback to Utilities Department staff on updates to the City’s water Shortage Contingency Plan. Commissioner Larson returned to the dais at 8:05; Commissioner Riggs left the meeting. Planning Commission Minutes of April 27, 2016- DRAFT Page 3 City of San Luis Obispo, Title, Subtitle Project Manager Metz and Utilities Service Technician Boerman provided the presentation. PUBLIC COMMENT San Luis Obispo residents Allan Cooper, David Brodie, Bob Shanbrom, Bob Lucas, Jim Duenow, Paul Rys and Mila Vujovich-LaBarre shared a variety of concerns regarding impacts of the drought and water availability. ---End of Public Comments--- Commission feedback followed: Chair Stevenson called for deeper consideration of a more immediate and detailed program for water offsets and best management practices along the same lines as the past successful toilet retrofitting program, and possibly including new development fee-based programs that promote (for example) lawn reduction and bio-swales which prolong sustainability. Chair Stevenson shared further concerns with water assessment analyses on development projects relying prematurely on an Urban Water Master Plan (UWMP) that projects ample supply for extended period. He suggested that the UWMP be fully fleshed out and developers apprised of offsets prior to water assessment analyses being performed. In response to Commissioner Larson’s inquiry related to Planning Commission’s specific statutory responsibilities relative to the UWMP, Assistant City Attorney Ansolabehere qualified that the Commission has the authority to review projects in terms of enviro- analysis and consistency with General Plan. Commissioner Larson stressed the need for clarification of units of measurement in the Plan’s charts to alleviate confusion for those outside of the water engineering business. Commissioner Malak expressed strong concurrence with offset measures and the desire to see them moved up to the most current Contingency Plan stage to further improve conservation measures. He suggested that the UWMP be completed as soon as possible due to the number of new developments coming through the pipeline. Chair Stevenson questioned the Contingency Plan’s specific trigger mechanism that would implement offset measures based solely on a rationale of drought projections and the timeline on which available water supply is based. Deputy Director Floyd requested clarification from the Commission on whether their wish was to see the Water Offset Program moved to the earlier Water Availability stage in the Water Shortage Contingency Plan table. Chair Stevenson affirmed his notion for it to move from “Severe” stage to “Warning” stage while Commissioner Malak commented that such a conservation measure would be better placed in the“Watch” stage. Planning Commission Minutes of April 27, 2016- DRAFT Page 4 City of San Luis Obispo, Title, Subtitle In response to inquiry, Assistant City Attorney Ansolabehere outlined potential Council policy issues. Chair Stevenson recommended that Staff consider researching what types of offsets would be most effective. Commissioner Dandekar proposed using offsets to create a culture in the City of frugality. Commissioners Fowler and Dandekar, based on their consideration of the presentation and responses, expressed confidence in the expertise of Staff about implementation of policies and mechanisms on citywide water-related issues. Chair Stevenson advocated for offsets to be moved up to a more equitable version of “Watch” stage; requested Staff consider further any appropriate-scale measures that prolong sustainability and requested Staff share with the Commission scientific drought studies. Commissioner Dandekar requested that Staff make pertinent suggestions regarding how the Commission can be more proactive or accommodating in taking actions on new development. STAFF DISCUSSION Deputy Director Fowler provided the Agenda Forecast for May, as follows: May 11th: Appeal of Director’s decision to deny a business license, tax certificate, and building permits to Analytical testing Services For Cannabis; Use Permit for a car wash; General Plan Annual Report May 25th: Study Session regarding Strategy to Improve Neighborhood Compatibility; General Plan Amendment for policy change referenced at this Hearing Commissioner Dandekar provided a report on her attendance at the State Housing Conference. Chair Stevenson asked her provide Staff with a copy of the material from the Conference and proposed a joint Meeting with the ARC to consider workforce housing considerations for the Downtown Concept Plan Update. Commissioners Fowler and Malak expressed support for this idea. Deputy Director Fowler indicated she would develop a proposal for Commission consideration. ADJOURNMENT The meeting was adjourned at 10:26 P.M. Planning Commission Minutes of April 27, 2016- DRAFT Page 5 City of San Luis Obispo, Title, Subtitle Respectfully Submitted, Brad T. Opstad Recording Secretary APPROVED BY THE COMMISSION XX/XX/2016 Planning Commission Minutes of April 27, 2016- DRAFT Page 6 Minutes - DRAFT PLANNING COMMISSION Wednesday, May 11, 2016 Regular Meeting of the Planning Commission CALL TO ORDER A Regular Meeting of the San Luis Obispo Planning Commission was called to order on Wednesday, May 11, 2016 at 6:00 p.m. in the Council Chamber, located at 990 Palm Street, San Luis Obispo, California, by Chairperson Stevenson. PLEDGE OF ALLEGIANCE Chair Stevenson led Pledge of Allegiance. ROLL CALL Present: Ronald Malak, William Riggs, Hemalata Dandekar, John Larson, Vice-Chair John Fowler and Chair Charles Stevenson Absent: None Staff Present: Deputy Community Development Director Doug Davidson, Deputy Long Range Planning Director Xzandrea Fowler, Planning Technician Kyle Van Leeuwen, Associate Planner Rebecca Gershow, Acting Housing Programs Manager Jenny Wiseman, Assistant City Attorney Jon Ansolabehere, and Recording Secretary Brad T. Opstad. CONSIDERATION OF MINUTES Action: UPON MOTION BY VICE-CHAIR FOWLER, SECONDED BY COMMISSIONER DANDEKAR, the Planning Commission Minutes of March 23rd, 2016 were approved as written on the following 5:0:1 vote: AYES: Fowler, Dandekar, Malak, Larson, Riggs NOES: None ABSTAIN: Stevenson ABSENT: None PUBLIC COMMENTS ON NON-AGENDA ITEMS None. PUBLIC HEARING 1. 363 Santa Rosa Street. USE-2551-2015: Review of a proposed new automatic car wash facility in the Tourist Commercial (C-T) Zone, with a categorical exemption from environmental review; CT zone; SLO Wash Partners, applicant. Project Planner Van Leeuwen provided the Staff Report and responded to Commission questions. George Garcia, Applicant’s Representative, presented an overview and site layout, and responded to Commission questions regarding operations. He explained that the conveyor-style average wash time per vehicle (from site entry to departure) would be between 3 and 3.5 minutes with the drying blower cycle averaging 20-30 seconds; hours of operation were “dawn to dusk” and that each wash cycle uses 15-18 gallons of water and added that based on current technologies, 80% of that water is reclaimed and reused for the following wash cycle. Chair Stevenson opened the public hearing. PUBLIC COMMENT David Brodie, San Luis Obispo, urged the Council and Commissions to automatically discuss climate change with every impending project. Cheryl McLean, San Luis Obispo, voiced objections to the project because it is located at the gateway of the City, which already has heavy traffic patterns. Matt Sansone, San Luis Obispo, spoke in support of the project location and service provided. ---End of Public Comment--- Chair Stevenson closed the Public Hearing. Commission questions to Staff and the Applicant followed regarding project phasing, zoning, compatibility, noise mitigation and water use. ACTION: UPON MOTION BY COMMISSIONER RIGGS, SECONDED BY COMMISSIONER LARSON, the Commission approved Resolution granting a Use Permit allowing the establishment and operation of a car wash in the Tourist DRAFT Minutes Planning Commission Meeting of May 11, 2016 Page 2 Commercial (C-T) Zone and determining that the project is exempt from the provisions of the California Environmental Quality Act as represented in the Staff Report and Attachments. Motion passed 6:0:0 on the following roll call vote: AYES: Riggs, Larson, Malak, Dandekar, Fowler, Stevenson NOES: None ABSENT: None Chair Larson called for short recess. 2. Citywide. GENP-3108-2016: General Plan Annual Report for 2015; City of San Luis Obispo Community Development Department. Associate Planner Gershow and Acting Manager Wiseman provided the Staff Report and requested Commission feedback before forwarding the Report to City Council. PUBLIC COMMENT San Luis Obispo residents David Brodie and Cheryl McLean spoke in agreement with comments included in a written correspondence submitted by resident Alan Cooper urging limits on the growth of non-residential development and noting concerns about climate change and impacts to the work force. Camille Small, San Luis Obispo, remarked that commercial development drives the need for housing and that the delineation between workforce housing and student rentals has become too vague. ---End of Public Comment--- Commission discussion followed regarding purview and opportunities for additional study; and provided feedback to Staff regarding the Annual Report, as outlined in the actions, as follows: ACTION: UPON MOTION BY COMMISSIONER DANDEKAR, SECONDED BY COMMISSIONER LARSON, the Commission approved the Staff Recommendation to forward the 2015 General Plan Annual Report to City Council for consideration, with minor modifications (add more information regarding the Cal Poly Master Plan and coordination with Cal Poly; and select a new cover photo). Motion passed 6:0:0 on the following roll call vote: AYES: Dandekar, Larson, Malak, Riggs, Fowler, Stevenson NOES: None ABSTAIN: None ABSENT: None DRAFT Minutes Planning Commission Meeting of May 11, 2016 Page 3 ACTION: UPON MOTION BY COMMISSIONER DANDEKAR, SECONDED BY VICE-CHAIR FOWLER, the Commission voted to agendize a Study Session to examine the existing Housing policies, strategies and programs related to achievement of the City’s housing goals at a future meeting. Motion passed 5:1:0: on the following vote: AYES: Dandekar, Fowler, Malak, Larson, Stevenson NOES: Riggs ABSTAIN: None ABSENT: None ADJOURNMENT The meeting was adjourned at 8:41 P.M. Approved by the Planning Commission on MONTH DATE, YEAR DRAFT Minutes Planning Commission Meeting of May 11, 2016 Page 4 Minutes - DRAFT PLANNING COMMISSION Wednesday, May 25, 2016 Regular Meeting of the Planning Commission CALL TO ORDER A Regular Meeting of the Planning Commission was called to order on Wednesday, May 25, 2016 at 6:00 p.m. in the City Council Chambers, located at 990 Palm Street, San Luis Obispo, California, by Chair Stevenson. ROLL CALL Present: Commissioners Hemalata Dandekar, John Larson, Ronald Malak, William Riggs (arrived 6:04), Vice Chair John Fowler, and Chairperson Charles Stevenson Absent: None Staff: Community Development Director Michael Codron, Utilities Deputy Director of Water Aaron Floyd, Utilities Project Manager Jennifer Metz, Utilities Service Technician Mychal Boerman, Assistant City Attorney Jon Ansolabehere, and Recording Secretary Brad T. Opstad PLEDGE OF ALLEGIANCE Chair Stevenson led the Pledge of Allegiance. CONSIDERATION OF MINUTES Assistant City Attorney Ansolabehere advised that Commissioners absent from the Meeting of April 13, 2016 (Fowler, Dandekar) need not abstain from participating in the action to approve minutes, but should refrain from proposing amendments. UPON MOTION BY COMMISSIONER LARSON, SECONDED BY COMMISSIONER MALAK, the Planning Commission Minutes of April 13, 2016 were approved as written on the following 5:0:0:1 vote: AYES: Larson, Malak, Fowler, Dandekar, Stevenson NOES: None ABSTAIN: None ABSENT: Riggs PUBLIC COMMENT ON ITEMS NOT ON THE AGENDA Simon Lowrie, San Luis Obispo, spoke in opposition to the City’s Rental Housing Inspection Program and suggested that the City Council should support projects that increase the City’s housing stock. PUBLIC HEARINGS 1. Citywide. Water and Wastewater Management Element Amendment and 2015 Urban Water Management Plan: Review and provide recommendations on amendments to the General Plan, Chapter 8, Water and Wastewater Management Element and the 2015 Urban Water Management Plan; Utilities Department. Utilities Project Manager Metz presented the proposed Management Element amendments as well as the update on the 2015 Plan. Assistant City Ansolabehere, responding to Commission requests, reminded and made more explicit the Commission’s purview toward the recommended Resolution by pointing out that amendments to the policies of the General Plan is where Commission’s jurisdiction resides and that the Urban Water Management Plan is a Council policy document provided only as background relating directly to changes made at the policy level. Service Technician Boerman provided brief summation of each of the eight (8) chapters of the Water Management Plan and their relation to the proposed amendments. PUBLIC COMMENT David Brodie, San Luis Obispo, read a prepared written statement summarizing his belief that the long-term historical record is no longer a good indicator of future water conditions and recommended a more conservative approach to address water shortage contingencies. He suggested that a trigger date should be set earlier within the water shortage response stages. Dia Hurd, San Luis Obispo, argued that dependence on Lake Nacimiento as a reliable source of City water for existing and future users is unrealistic and concurred with comments made by the previous speaker. Bob Shambron, San Luis Obispo, criticized the Plan noting concerns with groundwater access, insubstantial amounts of acre-feet per year of water reclamation and the dwindling rainfall threshold at Nacimiento. Rachel Kovesdi, San Luis Obispo, voiced support for fully implementing all portions of it. Planning Commission Minutes of May 25, 2016 – DRAFT Page 2 Bob Lucas, San Luis Obispo, remarked that the Plan falls short in addressing probable impact of climate change. Paul Rys, San Luis Obispo, shared concern about the City’s dependence on groundwater and urged the City to make trees a higher priority over new development. Cheryl McLean, San Luis Obispo, requested that when each development project appears before the City that they state how much water they are expecting to use per year, which would be helpful toward making improved water projections. ---End of Public Comments--- Chair Stevenson suggested managing the General Plan piece first before moving on to Water Management Plan as means of organizing comments. In response to Commissioner Larson’s inquiries, Deputy Director Floyd explained newer detection levels and water quality standards, in addition to the Groundwater Management Act regulations, all playing part in incurring new regulatory requirements and costs; and provided a distinction between the similar chemical constituents TCE and PCE. Project Manager Metz summarized the Reliability Reserve Element of the document. In response to Vice-Chair Fowler’s inquiry, Deputy Director Floyd explained that the City is using some groundwater for domestic, non-potable purposes in some applications, such as parks’ irrigation. In response to Commissioner Larson’s inquiry, Service Technician Boerman stated a framework exists in GIS & billing software water-consumption data toward the City’s ability to apply Land Use-based approach in projecting water demand, but further background work would have occur before becoming fully feasible. Service Technician Boerman and Project Manager Betz responded to specific Public Comments regarding the expansion of rebate and offset programs, the prioritization of trees during drought, and the identification of reservoir storage capacities. Action: UPON MOTION BY COMMISSIONER RIGGS, SECONDED BY VICE-CHAIR FOWLER, the Commission approved the Draft Resolution recommending the City Council adopt Amendments to the Water and Wastewater Management Element of the General Plan as represented in the Staff Report and Attachments on the following 6:0:0:0 roll call vote: AYES: Riggs, Fowler, Malak, Dandekar, Larson, Stevenson NOES: None ABSTAIN: None ABSENT: None Chair Stevenson shifted focus to the Urban Water Management Plan (UWMP) and called for Commission comments. Assistant City Attorney Ansolabehere clarified that this is not a Planning Commission Minutes of May 25, 2016 – DRAFT Page 3 request for a formal recommendation, but rather an opportunity for the Commission to provide feedback to the Council. Commissioner Larson and Chair Stevenson noted the significant improvement that had been made since the Commission last viewed the UWMP and provided supplemental language- change suggestions. Commissioner Riggs countered that some of the existing language in the document reflects flexibility from a policy standpoint that should not be altered. Vice-Chair Fowler endorsed the Plan as written. Commissioner Malak indicated preference for seeing the same wording for implementations in the Warning stage shift to that of the Severe stage. Chair Stevenson suggested irrigation retrofits as one addition to potential offset programs. 2. Citywide. Growth Management Study Session: Review and discuss the status of residential and non-residential growth in the City following the adoption of the 2014 Land Use Element; Community Development. Chair Stevenson clarified that this item is a Study Session. Commissioner Riggs announced that because the item is informational in nature with no Commission decisions to render afterward, he would leave the dais following Public Comment. Director Codron explained the intent of the Study Session, provided the Update and summarized the City’s progress in delivering housing units to correct an imbalance. PUBLIC COMMENT David Brodie, San Luis Obispo, said that the Study fails to address the number of jobs generated by projected growth of non-residential square-footage. Dia Hurd, San Luis Obispo, stated that the City will never grow itself out of a workforce affordable housing imbalance because it continues to create nothing but minimum-wage jobs. Camille Small, San Luis Obispo, commented that because housing development is not occurring fast enough on Cal Poly campus, housing is being built in the City for the student population, which competes against the needs of the low-income workforce population. Paul Rys, San Luis Obispo, spoke regarding traffic impacts in the South Higuera area if the proposed Avila Ranch project is developed. Cheryl McLean, San Luis Obispo, addressed plans proposed for removing trees at the 71 Palomar project. Arianna Metcalfe, San Luis Obispo, sought more helpful clarification on truest definition of “affordable housing” and an explanation of what City’s particular standards are for it. ---End of Public Comments--- Commissioner Riggs left the dais at 8:06 p.m. Planning Commission Minutes of May 25, 2016 – DRAFT Page 4 Commissioner Dandekar reiterated a past request for Staff to pursue avenues to try and find interstices between decreasing size of households and the composition of housing product types being generated. Chair Stevenson mentioned having previously discussed ideas with Director Codron for moving forward with efforts on the same plane as what Commissioner Dandekar suggests. Director Codron discussed both the beneficial relevance and the balancing issues of Secondary Dwelling Units. Vice-Chair Fowler stated that the lack of housing supply drives up housing costs and therefore pricing potential buyers out of market; and observed that solving one issue appears to create another in an adjoining arena. He stressed the need for continuing to tackle each issue with creativity. Director Codron responded to Public Comments. ADJOURNMENT The meeting was adjourned at 8:41 p.m. The next Regular Planning Commission Meeting is scheduled for Wednesday, June 22, 2016 at 6:00 p.m. (the June 8, 2016 Regular Meeting having been postponed/cancelled), in the Council Chamber, 990 Palm Street, San Luis Obispo, California. APPROVED BY PLANNING COMMISSION: XX/XX/2016 Planning Commission Minutes of May 25, 2016 – DRAFT Page 5