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HomeMy WebLinkAbout01-10-2018 PCC Agenda PacketCity of San Luis Obispo, Agenda, Promotional Coordinating Committee    Wednesday, January 10, 2018 5:30 P.M. City Hall – Council Hearing Room The goals of the City of San Luis Obispo Promotional Coordinating Committee are to (1) improve the quality of life available to all residents of and visitors to San Luis Obispo and (2) promote, in a manner consistent with long-range community goals, the development of San Luis Obispo as a regional and tourist center. CALL TO ORDER: Chair Daniel Levi PUBLIC COMMENT: Each speaker is limited to three minutes of public comment. At this time, you may address the Committee on items that are not on the agenda but are of interest to the public and within the subject matter jurisdiction of the Promotional Coordinating Committee. The Committee may not discuss or take action on issues that are not on the agenda other than to briefly respond to statements made or questions raised, or ask staff to follow up on such issues. CONSENT ITEMS C.1 Minutes of the Meeting on December 13, 2017 C.2 2017-18 Community Promotions Budget Report C.3 Public Relations Report C.4 Grants-in-Aid Support Report C.5 Visitors Center Report C.6 SLO Happenings Promotions Report C.7 TOT Report PRESENTATIONS 1. SLO CHAMBER OF COMMERCE QUARTERLY UPDATE 15 mins Representatives from the SLO Chamber of Commerce will present the quarterly report for their contracts with the PCC. 2. SLO HAPPENINGS PROGRAM QUARTERLY PROMOTIONS UPDATE 15 mins Representatives from Solve will present the quarterly promotions activity report for the SLO Happenings program. BUSINESS ITEMS 1. 2018-19 GIA APPLICATION APPROVAL 15 mins The committee will approve the revised 2018-19 GIA application and timeline, direct staff to release the application in February, and assign the 2018-19 GIA Task Force. The committee will also finalize the additions to the mandatory meeting. 2. STRATEGIC PLAN WORK – PCC SUCCESSION PLANNING 15 mins Staff will review the current open recruitment for the PCC to fill the two seats that will become available in March 2018. The committee will discuss opportunities to outreach to potential candidates to apply for the positions. 3. PCC COMMITTEE STRATEGIC PLAN PREPARATION 10 mins The PCC will continue to prepare for the strategic plan update workshop. PCC LIAISON REPORTS & COMMUNICATION At this time Committee members make announcements, report on activities, refer to staff issues for study and report back to the Committee at a subsequent meeting. 1. GIA UPDATE – LIAISON REPORT 2. TBID BOARD REPORT – TBID Minutes December 13, 2017 3. TOURISM PROGRAM UPDATE ADJOURN. POSTING STATEMENT: I, Molly Cano, Tourism Manager, do hereby certify that on January 5, 2018 by 5:00 p.m., a true and correct copy of this agenda was posted on the bulletin board outside City Hall. Internet access to agendas and related material is available at www.slocity.org. DRAFT Minutes – Promotional Coordinating Committee Meeting of December 13, 2017 Page 1 Minutes - DRAFT PROMOTIONAL COORDINATING COMMITTEE Wednesday, December 13, 2017 Regular Meeting of the Promotional Coordinating Committee CALL TO ORDER A Regular Meeting of the Promotional Coordinating Committee was called to order on Wednesday, December 13, 2017 at 5:31 p.m. in the Council Hearing Room, located at 990 Palm Street, San Luis Obispo, California, by Chair Levi. ROLL CALL Present: Committee Members Diana Cozzi, Sasha Palazzo, John Thomas, Matthew Wilkins (5:38), Vice Chari Zoya Dixon and Chair Daniel Levi Absent: Committee Member Jill LeMieux Staff: Tourism Manager Molly Cano, and Recording Secretary Kevin Christian. PUBLIC COMMENT ON ITEMS NOT ON THE AGENDA none APPOINTMENT Committee Member John Thomas was sworn in. CONSENT AGENDA ACTION: MOTION BY COMMITTEE MEMBER DIXON, SECOND BY COMMITTEE MEMBER COZZI, CARRIED (5-0) to approve the Consent Agenda items C1 to C7. C.1 Minutes of the Meeting on November 8, 2017 C.2 2017-18 Community Promotions Budget Report C.3 Public Relations Report C.4 Grants-in-Aid (GIA) Support Report C.5 Visitors Center Report DRAFT Minutes – Promotional Coordinating Committee Meeting of December 13, 2017 Page 2 C.6 SLO Happenings Promotions Report C.7 Transit Occupancy Tax (TOT) Report PRESENTATIONS 1. SLO Chamber of Commerce Monthly Report Chamber of Commerce representative Molly Kern, Director of Communications and Business Education, reviewed recent coverage in various media, including The Atlantic, The National Geographic examination of SLO as the 5th most happy City in the nation, and the websites “invaluable” and “fabfitfun.” Public Comments: None. ---End of Public Comments--- No action was taken on this item. BUSINESS ITEMS 1. Strategic Plan Work – SLO Happening Review The committee reviewed and discussed the SLO Happenings program for the implementation of the strategic plan. A review of the results from the user survey was conducted and was followed by committee discussion and evaluation using their PCC program “scorecard”. Public Comments: Molly Kern gave input concerning the costs of basic Word Press calendar sites. ---End of Public Comments--- ACTION: MOTION BY COMMITTEE MEMBER WILKINS, SECOND BY COMMITTEE MEMBER PALAZZO, CARRIED (6-0) to begin the process of replacing the SLOHappenings mobile app with a mobile site. DRAFT Minutes – Promotional Coordinating Committee Meeting of December 13, 2017 Page 3 3. PCC Strategic Plan Preparation Committee Members discussed the strategic plan check-in session timing, related to when budget discussions occur. The Committee gave direction to staff to schedule a special meeting in February with the contractor for the Strategic Plan. Public Comments: None. ---End of Public Comments--- No further action was taken on this item. PCC LIAISON REPORTS AND COMMUNICATION 1. Grants In Aid (GIA) Update Chair Levi related that one recipient expressed concerns that the media may not always represent their information accurately. Committee Members Dixon and Palazzo expressed that they have not received call backs from their contacts. 2. TBID Board Report Committee Member Wilkins reviewed the December 8, 2017 TBID meeting. 3. Tourism Program Update Tourism Manager Cano reviewed and reported on the following: • A new Tourism Coordinator has been selected • Goodwill over fire response by hoteliers • City Council discussion of a TOT increase as part of the Fiscal Health Response Plan • Upcoming travel for trade shows • Cal Poly Parent Program event, February 1 – 4, 2018 ADJOURNMENT The meeting was adjourned at 6:50 p.m. The next regular meeting of the Promotional Coordinating Committee is scheduled for Wednesday, January 10, 2017 at 5:30 p.m., in the Council Hearing Room, 990 Palm Street, San Luis Obispo, California. APPROVED BY THE PROMOTIONAL COORDINATING COMMITTEE: XX/XX/2017 Community Promotions Budget 2017-18 Budget 2017-18 Amount Budget 404,688$ 2016-17 Encumbrances Returned Funds (GIA) Total Budget 404,688$ Expenditure Last Updated 1/4/2018 Expenditure Allocated Expended Available Balance Contractor Grants-in-Aid Funding 100,000$ 100,000$ -$ GIA Recipients Grants-in-Aid Promotional Support Contract 28,000$ 11,665$ 16,335$ Chamber of Commerce Event Promotion Funding 40,000$ -$ 40,000$ City Administration SLO Happenings Program - Technology 8,000$ 6,000$ 2,000$ GFL SLO Happenings Program - Promotion 30,000$ 12,820$ 17,180$ Solve General Contract Services 5,649$ 400$ 5,249$ Visitors Center 112,600$ 46,915$ 65,685$ Chamber of Commerce PR Contract 34,000$ 14,165$ 19,835.00$ Chamber of Commerce Downtown Maps 8,750$ Chamber of Commerce Support Cost 5,000$ 3,362$ 1,638$ City Administration Strategic Plan Update 2,500$ Regenerate Group - Encumbered from ED Administration 32,689$ 32,689$ -$ City Administration Total 404,688$ 228,016$ 167,922$ Report to City of SLO – TBID and PCC Public Relations Contract December 2017 Media/Community Relations 1. Continued working on destination portion of a press trip for blogger and influencer Mary Lansing. 2. Met with the SLO Film Fest to begin planning press outreach for the 2018 festival. 3. Worked with American Art Collector and Western Art Collector magazines to feature San Luis Obispo in their February issue. 4. Pitched a number of SLO City events to the Calendar Editor for Santa Barbara Seasons Magazine as it is expanding coverage of San Luis Obispo. 5. Pitched San Luis Obispo as a destination feature for Alaska Airlines Beyond Magazine. 6. Pitched a variety of events and attractions for inclusion in the CCTC’s Winter Road Trip round up. 7. Pitched SLO for inclusion in the Auto Accessories Garage round up of The Best Small Towns to Visit on a Road Trip of America. 8. Pitched new hotels opening in 2018 to be featured in the Orbitz Travel Blog. 9. Hosted freelance writer Barbara Beckley on assignment for Travelscope Magazine and continued to work with her on LA Times pieces. 10. Continued to work with the city, Barnett Cox & Associates and Matchfire on overall tourism marketing campaign. Report to City of SLO – TBID and PCC Public Relations Contract December 2017 Media Placements 1. Money for a Rainy Day LA Times covers SLO’s Money for a Rainy Day promotion in print and online. Circulation/Audience: 431,076 Unique Visitors Per Month: 23,904,510 http://beta.latimes.com/travel/deals/la-tr-deal-san-luis-obispo-100-for-travelers- 20171130-story.html 2. Roam the San Luis Obispo canyon full of architectural daydreams and wandering horses Continuing their coverage of bucket list California activities, the LA Times highlights the Design Village in Poly Canyon. Unique Visitors Per Month: 23,904,510 http://beta.latimes.com/travel/la-tr-california-bucket-list-updates-roam-the-san-luis- obispo-canyon-full-of -1513211244-htmlstory.html Report to City of SLO – TBID and PCC Public Relations Contract December 2017 3. How to Take Advantage of Alaska’s New Nonstop Flight to San Luis Obispo In her Seattle Met Magazine article writer Allison Williams, who was hosted by the TBID earlier this year, encourages readers to come to SLO saying “In less than 3 hours, find yourself eating BBQ and drinking fresh-pressed juice underneath that Central California sunshine.” https://www.seattlemet.com/articles/2017/12/20/how-to-take-advantage-of-alaska-s-new- nonstop-flight-to-san-luis-obispo 4. North For the Winter LA Times covers San Luis Obispo, including a stay at the Butler Hotel, SLO Brew Lofts and the craft beer scene in a print only destination supplement. Circulation/Audience: 431,076 Report to City of SLO – TBID and PCC Public Relations Contract December 2017 5. How Tech Expanded From Silicon Valley to Bubblegum Alley New York Times print and digital article by Cathy Chin Leong, who was hosted by the TBID earlier this year while on assignment with Active Over 50, writes about the burgeoning tech scene in a place with a “reputation for being a sleepy town in central California known for its laid-back charm.” Circulation/Audience: 597,955 Unique Visitors Per Month: 29,886,442 https://www.nytimes.com/2017/12/19/business/tech-san-luis-obispo.html 6. SLO and Easy Denver Life Magazine highlights the shops, restaurants, attractions and places to stay in San Luis Obispo. Circulation/Audience: 40,000 https://denverlifemagazine.com/2017/11/slo-and-easy/ Report to City of SLO – TBID and PCC Public Relations Contract December 2017 7. The 10 happiest cities in the U.S., according to new research Additional outlets including Inc. Magazine continue to cover the happiest places in the US as identified by Dan Butner and Gallup. Unique Visitors Per Month: 19,135,755 https://www.inc.com/melanie-curtin/the-top-10-happiest-cities-in-us-according-to- science.html 8. 'Wine Not' on California's Central Coast? This Travel Pulse article encourages readers to explore “Past Paso” to the Edna Valley and stay the night in downtown SLO. Unique Visitors Per Month: 698,359 https://www.travelpulse.com/news/destinations/wine-not-on-california-s-central- coast.html Report to City of SLO – TBID and PCC Public Relations Contract December 2017 9. Holiday events in SLO The Tribune, KSBY and KEYT highlight holiday events in San Luis Obispo including the Holiday Parade, concerts, Mission Plaza activations and live theater. Unique Visitors Per Month: 193,299 http://www.ksby.com/story/36968077/holiday-parades-to-light-up-central-coast-streets- this-weekend Unique Visitors Per Month: 856,264 http://www.sanluisobispo.com/news/local/article187770898.html Unique Visitors Per Month: 193,363 http://www.keyt.com/news/festive-holiday-events-to-enjoy-the-1st-weekend-of- december/665698868 10. Weekend Getaway Guide: San Luis Obispo Am erican Express Essentials highlights all aspects of visiting the city from ‘the attitude’ and ‘the look,’ to ‘the people’ and ‘the journey.’ https://www.amexessentials.com/san-luis-obispo-guide/ Report to City of SLO – TBID and PCC Public Relations Contract December 2017 11. 48 HOURS IN SAN LUIS OBISPO Furthermore, a lifestyle website by fitness brand Equinox, calls San Luis Obispo “the perfect antidote to fast-paced city living,” and implores readers to “Pack your hiking boots, but leave room in your suitcase for wine.” Unique Visitors Per Month: 860,737 https://furthermore.equinox.com/articles/2017/12/48-hours-san-luis-obispo 12. Beercation Hotels Stumbling Distance from Craft Breweries Trivago highlights top picks for taking advantage of the beercation travel trend, including a night at the SLO Brew Lofts on their content site, Room5. http://room5.trivago.com/craft-beer-travel-beercation-hotels/ Report to City of SLO – TBID and PCC Public Relations Contract December 2017 13. 55 Best Small Towns to Visit on a Road Trip of America Auto Accessories Garage features SLO in their round up of “most fun, most unique, and most interesting small towns in America.” https://www.autoaccessoriesgarage.com/best-small-towns-to-visit-road-trip-america 14. Take is slow in Santa Barbara on California's central coast Alison Gownas writes about her trip from Santa Barbara to SLO, including the farmers’ market and Edna Valley wineries, in The Gazette. 166,900 daily readers (self-reported) http://www.thegazette.com/subject/life/take-is-slow-in-santa-barbara-on-californias- central-coast-20171223 Report to City of SLO – TBID and PCC Public Relations Contract December 2017 15. California's 10 Best Adventure Towns 7x7 includes SLO on its list of “incredible outdoor recreation opportunities.” Unique Visitors Per Month: 321,961 http://www.7x7.com/californias-10-best-adventure-towns-2519209861.html 16. 20 College Towns that Parents Won't Want to Leave Cheapism highlights the SLO Film Fest, bike night and historical attractions as a few of the reasons that parents love SLO as much as their students do. Unique Visitors Per Month: 118,760 https://blog.cheapism.com/vacations-for-empty-nesters-17513/ Report to City of SLO – TBID and PCC Public Relations Contract December 2017 17. Top 5 Brewery Visits of 2017 Brian Carey, who was hosted by the TBID earlier this year, highlights SLO Brew as one of his best brewery visits on 2017 on Great Beer Now. Unique Visitors Per Month: 15,168 http://www.greatbeernow.com/top-brewery-visits-of -2017 Grants-in-Aid Marketing Support December 2017 Report Organization Event VC PR SM EC MTG ST PC Associated Quilt Guilds of the Central Coast (AQGCC)Seven Sisters Quilt Show X Cal Poly Corporation (for Cal Poly Arts) Cal Poly Arts "Masters of American Music" Series X X X X Canzona Women's Ensemble Canzona Women's Ensemble Concerts X X Central Coast Shakespeare Festival Shakespeare Under the Stars X X X Cuesta College Foundation Friends of the CPAC 7th Annual Gala X X X Foundation for San Luis Obispo County Public Libraries Library Foundation Book & Author Series X X X History Revisited Central Coast Renaissance Festival X X Opera San Luis Obispo Madama Butterfly: A Citywide Arts Collaboration X X X X Orchestra Novo Labor Day Weekend Pops Concert X X X X X Performing Arts Center, San Luis Obispo Family Day at the PAC X San Luis Obispo Classical Academy An Evening of Story with Jim Wiess X X X San Luis Obispo Little Theatre Introducing the San Luis Obispo Repertory Theatre X X X X San Luis Obispo Railroad Museum Central Coast Railroad Festival and Elf Express X X X San Luis Obispo Soccer Club SLO Summer Classic - Girls Edition X San Luis Obispo Soccer Club SLO Junior's Classic San Luis Obispo Vocal Arts Ensemble 2017-2018 Season X X X SLO Downtown Association 42nd Annual Holiday Parade X X X SLO Downtown Association Santa's House (25th Anniversary)X X X X SLO Downtown Association 22nd Annual Concerts in the Plaza X X X The Monday Clubhouse Conservancy Becoming Julia Morgan X X X X United Way & Rotaract Flavors of SLO 2018 Black is current month, gray is past work 21 Total; 19 served to date or in progress VC- Dropped off materials for display in Visitor Center; brochures, posters, etc. PR- Sent out Press Release SM- Ran event through Social Media outlets EC- Included in Event Calendar MTG- Meet with Groups in person to offer public relations advice and support ST- Sell Tickets for events through the Visitor Center PC- In place of in person meeting, had phone call with group to discuss details. Report to City of SLO – PCC Visitor Services Contract December 2017 Visitor Interaction December 2016 November 2017 December 2017 Walk-ins 5,769 5,016 6,191 Farmers’ Market* n/a n/a n/a Phone calls 331 524 430 Emails 512 537 541 *estimate without people counter Visitor Center Highlights • Promoted Santa’s House and the Holiday Trolley route/schedule. • Promoted the Visitor Center as the go -to spot to find and plan your visit for Holiday happenings and events . • Enjoyed helping every single guest that came through our doors. Demographic Snapshot International travelers 625 Asia 1% Africa 0% Europe 41% Australia/New Zealand 14% United Kingdom 37% North America 6% South America 1% Domestic travelers (outside of CA.) 738 West 11% West Coast 30% East Coast 29% Southw est 12% Midw est 14% South 4% California travelers 1,979 Northern CA 24% Southern CA 30% Central Coast 42% Central Valley 3% Desert 1% Calendar of Events December 2017 January 2018 Events in calendar 274 166 SLO HAPPENINGS MARKETING - MONTHLY REPORT REPORT PERIOD: December 1 - 31, 2017 PROGRAM SUMMARY, SERVICES and RESULTS Services Delivered: Promotional Digital, Content and Social Marketing and Management Strategies, CMS & APP Management, Monitoring & Entry, Media Advertising Design, Planning and Execution, Content Design, Planning and Execution, App and Landing Page Design, and Video Production. Services Summary: Our Q2 efforts continue the strategic execution set forth of ongoing events curation management, social engagement and monitoring, branded design and optimization the user and app store experience. The prime focus is on curation and editing, keeping the flow of events coming in from promoters and planners. In addition, SOLVE provided marketing and advertising support to the December SLO Happenings app survey efforts. MEDIA / ADVERTISING APP, CLICKS & CURATION PERFORMANCE – [ MO / MO (+/-) ] • Number of App Downloads: 116 (-34/ -22.7%) • Number of Users: 1,613 (-171 / -9.6%) • Number of App Sessions: 2,790 (-367/ -11.6%) • Number of Submission Users: 64 (-48 / -36%) • Number of Submission Sessions: 136 (-106 / -3.20%) • Number of SLO Happening Splash Page clicks: 24,040 (+89 / +0.4%) • Number of Add Event Page clicks: 231 (+0 / +.0) • Number of Events Entered / Edited / Posted: 158 • Contest / Emails / Survey Entries n/a Facebook / Instagram Ads People Reached Impressions Actions Taken CTR Budget Engagement / Awareness / Clicks to Website 5,194 12,736 5,496 .20% $116.67 SOCIAL CHANNELS SOLVE manages, curates and posts upcoming events, promotions and local information, executed branded design, timeline and digital app contests, connect and engage with the community users and event planners, optimize the media campaigns and deliver provide quick response monitoring -- incrementally growing all digital channels and user data. FACEBOOK November 2017 December 2017 +/- Likes 22,061 22,079 +18 Followers 21,763 21,748 +15 Video Views 4,333 2,741 -1,592 TWITTER November 2017 December 2017 +/- Tweets 1,488 1,503 +15 Following 2,815 2,823 +8 Followers 2,803 2,834 +31 INSTAGRAM November 2017 December 2017 +/- Posts 240 252 +12 Followers 3,651 3,688 +37 Following 2,262 2,346 +84 YOUTUBE November 2017 December 2017 +/- Views 41 47 +8 TOT Comparison 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 Change +/-2016-17 2017-18 Change +/-2016-17 2017-18 Change +/-2016-17 2017-18 Change +/- July 508,195$ 541,806$ 591,184$ 636,778$ 699,845$ 761,346$ 844,845$ 877,391$ 878,786$ 0.2%84.7 84.9 0.3 174.75 174.02 -0.4 148 147.82 -0.1 August 511,564$ 542,194$ 574,395$ 623,655$ 674,244$ 732,271$ 774,501$ 765,232$ 733,970$ -4.1%82.5 76.6 -7.2 155.56 157.94 1.5 128.38 121.01 -5.7 September 400,023$ 437,543$ 490,524$ 508,583$ 505,954$ 557,002$ 643,127$ 650,117$ 715,084$ 10.0%74.8 74.7 -0.02 151.1 158.01 4.6 113.08 118 4.4 October 414,870$ 442,586$ 437,805$ 469,977$ 509,435$ 594,032$ 642,221$ 628,049$ 612,859$ -2.4%72.9 70.3 -3.4 146.18 146.93 0.5 106.51 103.31 -3.0 November 280,913$ 330,924$ 347,437$ 359,163$ 425,769$ 475,360$ 468,016$ 497,162$ 513,513$ 3.3%66.3 66 -0.6 133.3 135.92 1.9 88.61 89.66 1.4 December 246,684$ 274,417$ 314,784$ 319,451$ 355,315$ 391,132$ 429,600$ 434,836$ 58.9 123.17 72.52 January 230,279$ 256,351$ 276,165$ 302,153$ 331,853$ 400,239$ 387,304$ 396,559$ 56.4 115.69 65.3 February 273,373$ 302,246$ 323,359$ 344,160$ 366,980$ 431,510$ 466,915$ 439,735$ 61.7 128.71 79.36 March 326,099$ 333,783$ 392,266$ 426,879$ 448,103$ 520,795$ 559,235$ 549,642$ 69.1 130.03 89.91 April 423,158$ 451,133$ 475,913$ 486,850$ 564,617$ 610,894$ 609,439$ 708,724$ 80.4 149.96 120.56 May 372,997$ 433,874$ 447,116$ 489,862$ 546,916$ 601,614$ 598,093$ 645,114$ 72 147.7 106.33 June 490,326$ 512,543$ 578,234$ 610,948$ 630,729$ 727,028$ 731,038$ 765,362$ 79 164.33 129.9 Total/Average 4,478,481$ 4,859,400$ 5,249,181$ 5,578,460$ 6,059,758$ 6,803,224$ 7,154,334$ 7,357,923$ 3,454,212$ 71.56 143.37 104.04 *Nov TOT totals missing 1 hotel and 8 homestays Occupancy ADR RevPAR Figures from Smith Travel Research report DRAFT February 1, 2018 Dear Interested Organization: The City of San Luis Obispo's Promotional Coordinating Committee (PCC), under direction of the City Council, recognizes that cultural, social and recreational organizations make significant contributions to the overall quality of life in the City of San Luis Obispo. Accordingly, the City sponsors a Grants-In-Aid program to promote such activities within our community. The City awards annual promotional grants totaling approximately $100,000 to various organizations each year. At this time the City of San Luis Obispo invites you to apply for grant funding to be awarded as part of this program. To be considered for grant funding, organizations must have non-profit status (Articles of Incorporation, 501(c)(3) or (c)(6) status, Federal ID number and Tax Exempt Notification) prior to grant submittal. They must also have clearly stated goals, and be able to demonstrate that their financial management practices are sound and insure accountability. The City is unlikely to fund new projects which duplicate or conflict with existing programs, services, or events. Project collaboration among organizations is encouraged. Grant requests must be for programs and events that occur during the funding cycle, July 1, 2018 – June 30, 2019. Organizations that received promotional grants during the 2017-18 funding cycle must have complied with all reporting requirements to be considered for a 2017-18 grant. NEW in 2018-19! The PCC has made some modifications to the grant program. These modifications include: • Only one application per organization can be submitted. • New additions for grant funding including: limited contracted services such as public relations, video production expenses, social media expenses directly relating to the event, expenses relating to enhancements for digital newsletters or email campaigns, and web design services. The applying organization must provide documentation that expenses for these services are directly and exclusively related to the event or program in which funding is requested. • Elimination of the Sustainable Funding Program (sustainability track). To be considered for a grant, organizations must have attended the mandatory meeting on Wednesday TBD, at 5:00 pm in the Council Chamber and apply, using the attached application form, by NO LATER THAN 5:00 p.m., Friday March 16, 2018. Late or incomplete applications will not be accepted. The application must provide the following information: Please submit 10 sets (typed, clipped, and 3-hole punched) of the attached application. Additionally, please submit one copy (clipped) of the following: • your organization's financial statement • by-laws • tax exempt certification • a listing of all officers and staff • signed statement of limitations and payment disbursement (Attachment 4) PLEASE DO NOT SUBMIT OTHER SUPPLEMENTAL MATERIALS WITH THE REQUESTED APPLICATION OR BIND/STAPLE YOUR APPLICATION MATERIALS. It is important that your application provide all the requested information. Clear, concise and original DRAFT applications are best. Ten copies of your original application should be hand delivered or mailed to: Promotional Coordinating Committee Attn: Molly Cano City of San Luis Obispo 990 Palm Street San Luis Obispo, CA 93401 Date Time Location Action Description 1-Feb 9:00 AM www.slocity.org Application Period Opens Application will be available on the City’s website. 6-Feb 7-Feb 8-Feb 4:30 PM Ludwick Center Mandatory Application Meeting & Event Resource Fair An informational workshop will be held in the Council Chamber at City Hall, 990 Palm Street, to answer questions regarding the Grants-In-Aid process. THIS MEETING IS MANDATORY FOR ALL APPLICANTS. 16-Mar 5:00 PM City Hall City Clerk's Office Applications Due Completed applications will be due to the City Clerk's Office by 5:00 p.m. LATE OR INCOMPLETE APPLICATIONS WILL NOT BE ACCEPTED. 16-May 5:30 PM City Hall Council Hearing Room PCC Preliminary Grant Recommendations Committee will present its preliminary 2017-18 Grants-In- Aid recommendations to applicants at a public meeting. 10-Jul 6:00 PM City Hall Council Chamber City Council Consideration of Grant Recommendations City Council will review the PCC recommendations and makes final funding decisions. If you have any questions, please contact Molly Cano at 781-7165 or mcano@slocity.org. Sincerely, Daniel Levi Chairperson, PCC PROMOTIONAL COORDINATING COMMITTEE GRANT APPLICATION ASSESSMENT CRITERIA Applications submitted to the Promotional Coordinating Committee will be evaluated both in terms of the applicant and the grant proposal using the following criteria: A. APPLICANT CRITERIA 1. Applicant organization must have a clearly stated purpose and function and be responsible for the planning and provision of a cultural, social or recreational program/event. 2. Applicant must demonstrate that it has the managerial and fiscal competence to complete the proposed project. Repeat applicants must have a successful history of using prior grant funds, as evidenced by a completed and accepted Final Report. 3. The organization must have non-profit status as defined in Section 501(c)(3) or (c)(6) of the Internal Revenue Code (no exceptions made). 4. The organization must give evidence that it has pursued other sources of financial support, and that it has examined and weighed the financial ability of the target population to support its program or event. 5. The organization must extend its program to the general public and may not exclude anyone by reason of race, religion, sex, national origin, sexual orientation, age, physical, mental or economic status. 6. The applicant organization must comply with the final report evaluation process as requested by the Promotional Coordinating Committee. B. GRANT CRITERIA & GUIDELINES 1. Priority will be given to events that take place in the City of San Luis Obispo or events of special benefit to the City of San Luis Obispo. 2. An organization may only apply for one grant per year. An organization may not submit multiple grant applications for separate events. 3. Grant requests must meet one or both of the purposes below: • Of tourism promotion advantage to the City of San Luis Obispo and/or; • Of cultural, social, and/or recreational benefit to the residents of the City of San Luis Obispo. 4. Events and programs must take place during the City’s fiscal year July 1 through June 30. Priority will be given to events that take place in “non-peak” tourism months (October through March) and bring people to San Luis Obispo. 4. Priority will be given to requests pertaining to marketing and promotional efforts for the event in order to drive visitors and tourists to the City of San Luis Obispo. 5. Additional consideration will be given to organizations celebrating an anniversary or grand opening. 6. Additional consideration will be given to organizations requesting “seed money” for new events or to enter new promotional markets outside of San Luis Obispo. 7. Amount of other City support requested and co-op opportunities that are actively pursued will be considered. 8. Demonstrated financial need is considered, although events with potential promotional benefit to the City of San Luis Obispo will be given higher consideration. 9. Past grant performance of the organization is considered. Please note that integration of the City’s logo and the City’s support of the event are imperative in order to receive grant funding for a consecutive year. 10. Grants are not given for the following expenses: a. Office overhead or staff b. Equipment c. Rental of space d. Scholarships / Honoraria e. Website maintenance and hosting f. General Email systems or base subscriptions g. Prize giveaways The following tiered structure will be guidelines to establish the grant amount: First Tier: Up to $3,000 Organization of local reach with a cultural, social, and recreational benefit to the residents of San Luis Obispo. The organization agrees to place the City’s logo on all its marketing material and its website (if one is available). Second Tier: $3,001 to $7,500 Organizations that reach countywide and bring patrons to San Luis Obispo. The events have a distinct benefit to the City’s residents, but also drive traffic from around the county to the City for the event. The organization agrees to incorporate the City’s logo on marketing material and its website. In addition, the organization will include City of San Luis Obispo visitors and tourism information in its mailings and marketing outreach. Third Tier: $7,501 to $12,000 The organization effectively brings patrons from outside the county to San Luis Obispo and has the means to drive tourism to the City. In addition to the integration of the City’s logo on marketing material and its website, the organization will include City of San Luis Obispo visitors and tourism information in its mailings and marketing outreach and allow physical presence of City Tourism at the event. The organization is encouraged to submit a proposal to that effect. Please note, as the City’s Promotional Grants-in-Aid program is considered by the Promotional Coordinating Committee each year funding is provided, all applicants will have to compete for funding anew every year. APPLICANT: Please use this as a checklist for your application. It does not need to be submitted with the application. Everything on this checklist is required, unless otherwise indicated.  1. Grant Application Form  a. Description of project or activities to be supported by the grant.  b. Description of who will benefit from the project, including any tourist attraction potential.  c. Description of any collaborative efforts with other agencies relative to this project.  d. The total amount requested, including a prioritized breakdown of individual line items within that total.  e. Detailed budget for the project, indicating expenditures to be supported by the grant and expenditures supported by other grant sources.  f. Crowd control safety plan (parades or large special events only).  g. Description of how your agency will acknowledge the City in your promotional materials.  h. Organization’s website URL  2. Your organization’s most recent complete annual financial statement  3. Your organization’s by-laws  4. Your organization’s tax-exempt certification  5. A listing of all officers and staff  6. A signed statement of limitations and payment disbursement (Attachment 4) NOTE: Please do not bind or staple your application materials. Submit 10 sets (typed, clipped & 3-hole punched) of item # 1 Submit 1 set (clipped) of items # 2-6 LATE OR INCOMPLETE APPLICATIONS WILL NOT BE ACCEPTED. Completed applications are due to the City Clerk’s Office on March 16, 2018 by 5:00 pm GIA APPLICATION Page 1 of 5 GRANT APPLICATION FORM DATE(S) OF EVENT: ___________________________________________________________ NAME OF EVENT: ____________________________________________________________ EVENT LOCATION: ___________________________________________________________ NAME OF ORGANIZATION: ADDRESS OF ORGANIZATION: _______________________________________________________________________________ _______________________________________________________________________________ WEBSITE URL: ________________________________________________________________ NAME OF CONTACT PERSON: TELEPHONE NUMBER: E-MAIL ADDRESS: TOTAL AMOUNT REQUESTED:  In-Kind Promotional Support Only PURPOSE OF GRANT REQUEST: (Word Limit: 100 max) GIA APPLICATION Page 2 of 5 Please complete the entire application, answering all requests for information. *Indicates required questions for In-Kind Promotional Support package applicants 1. Provide a brief description of the event or activity. (Word Limit: 100 max)* 2. Provide a brief description of your organization and its cause including how the project or activities support the overall goals of the organization. (Word Limit: 250 max)* 3. Will your event be taking place within the City of San Luis Obispo?* Yes ___ No ____ Venue Name: __________________________________________________________________ Venue Location: ________________________________________________________________ 4. Has a City permit been issued for your event or have contracted the venue for your event date? Yes ___ No ____ GIA APPLICATION Page 3 of 5 Note: Event applicants shall be responsible for securing a separate Special Event Permit with the City. For use of City facilities, venues, or services, applications must be received no later than 90 days in advance and can be accepted up to 1 year in advance. The application form can be found at the link provided. Application and fees are payable to the City of San Luis Obispo and can be submitted directly to the Parks and Recreation Department located at 1341 Nipomo Street, San Luis Obispo, CA 93401. 5. Is this the first year the event will take place? Yes ___ No ____ If yes, skip to question number 13 6. If not, how many years has it taken place?* 7. Where has it taken place previously? 8. What was the historical attendance?* 9. What is the expected event attendance?* 10. Expected percentage of in-county vs. out-of-county attendees: 11. Who is your target audience?* 12. Do you sell tickets or is it a free event? Tickets____ Free____ GIA APPLICATION Page 4 of 5 If tickets are required, please provide the price range. ________________________________ 13. Describe any collaborative efforts with other agencies relative to this project. (Word Limit: 100 max and bulleted list is acceptable.) * 14. Overall Program Budget: Provide a detailed budget for the whole program/event, listing all available income and expense sources. Attach a separate sheet if more space is needed. Source Income Expense TOTAL $ 15. Funding Request: Indicate total amount requested from the City of San Luis Obispo. Use the chart below to prioritize the list of individual line items including media plan making up the total request. Attach a separate sheet if more space is needed. Total Amount Requested: $___________________________________________________________ Prioritized Project Component Amount Total $ GIA APPLICATION Page 5 of 5 16. Media Plan: Provide a detailed Media Plan including traditional and online media. Attach a separate sheet if more space is needed. Media Outlet Type & Frequency Cost of Advertising Example: LA Times Online Banners / 1,000 impressions $ XXXXX The Tribune ½ page ads / 3 times $ XXXXX 17. Provide your crowd control and safety plan (parades or large special events only). 18. Describe how your organization will acknowledge the City’s support in your promotional materials. (Word Limit: 100 max and bulleted list is acceptable.) Be sure to include all supplemental materials as requested. Thank you. Return Grant Application to: Promotional Coordinating Committee Attn: Molly Cano City of San Luis Obispo 990 Palm Street San Luis Obispo, CA 93401 PROMOTIONAL COORDINATING COMMITTEE STATEMENT OF LIMITATIONS AND PAYMENT DISBURSEMENT Please read the following document and sign to indicate that you have read and understand it. Limitations: This grant application does not commit the sponsor to award a grant or to pay any costs incurred in the preparation of this application or to procure or contract for services or supplies. The Promotional Coordinating Committee reserves the right to accept or reject any or all applications received, to fund on a line item basis, to negotiate with all qualified applicants, or to cancel in part or in its entirety this application, if it is in the best interest of the City to do so. Payment of Funds: All duties, obligations, and disbursements of funds are to be governed by the provisions of the agreement between the City and the applicant receiving funds. • An applicant awarded funds shall enter into a contractual agreement with the City of San Luis Obispo for stated programs for the current grant period July 1, 2018 through June 30, 2019. • The payment schedule will be stated in the contractual agreement. • The contracting agency will agree to provide reports in such form and detail as may be required by the City and the PCC to monitor contract performance prior to payment for programs. • Contracting agency will provide City with an annual audit by an independent auditor to be approved by the City, if the City should so request. I, , (printed or typed name of authorized applicant organization representative), have read the above statement and fully understand its contents and implications. I further attest that all the information contained in this application is accurate to the best of my knowledge. Signature Date Title Applicant Organization DRAFT Minutes – Tourism Business Improvement District Board Meeting of December 13, 2017 Page 1 Minutes - DRAFT TOURISM BUSINESS IMPROVEMENT DISTRICT BOARD Wednesday, December 13, 2017 Tourism Business Improvement District Board CALL TO ORDER A Meeting of the Tourism Business Improvement District Board was called to order on Wednesday, December 13, 2017 at 10:01 a.m. in the Council Hearing Room, located at 990 Palm Street, San Luis Obispo, California, by Vice Chair Patel. ROLL CALL Present: Board Members Clint Pearce, Bruce Skidmore, Pragna Patel-Mueller, Kimberly Walker (10:03), Vice Chair Nipool Patel and Chair Matthew Wilkins (10:02) Absent: Board Member LeBren Young-Harris Staff: Tourism Manager Molly Cano and Recording Secretary Kevin Christian PUBLIC COMMENT ON ITEMS NOT ON THE AGENDA None. CONSENT AGENDA Chair Wilkins arrived at this time. ACTION: MOTION BY VICE CHAIR PATEL, SECOND BY BOARD MEMBER PATEL- MUELLER, CARRIED 5-0, to approve the Consent Calendar Items C1 through C6. C1. Minutes of Meeting on Wednesday, November 8, 2017 C2. Smith Travel Report C3. Chamber Public Relations Report C4. BCA + Matchfire Marketing Report C5. Chamber Guest Services Report C6. Transit Occupancy Tax (TOT) Report DRAFT Minutes – Tourism Business Improvement District Board Meeting of December 13, 2017 Page 2 PRESENTATIONS Board Member Walker arrived at this time. 1. Marketing Agency Monthly Report Representatives from BCA + MatchFire reviewed their marketing activities from the past month, reviewing website, social media, and other outreach metrics. Highlights included partnership updates for the Cal Poly Parent Partnership and the ShareSLO Mission Prep Classic. Upcoming event and promotion topics covered were the Rainy- Day promotion, redesign of the trade show booth, and VR goggle promotions. BCA + MatchFire representative Meznarich and Tourism Manager Cano responded to Board questions concerning Pandora ads and the Mission Prep Classic funding. Public Comments: None ---End of Public Comments--- No action was taken on this item 2. SLO Chamber of Commerce Monthly Report Chamber of Commerce representative Molly Kern, Director of Communications and Business Education, reviewed recent coverage in various media, including The Atlantic, The National Geographic examination of SLO as the 5th most happy City in the nation, and the website fabfitfun. Public Comments: None. ---End of Public Comments--- No action was taken on this item. DRAFT Minutes – Tourism Business Improvement District Board Meeting of December 13, 2017 Page 3 BUSINESS ITEMS 1. Homestay Program Update Xzandrea Fowler, Deputy Director of Long Range Planning provided an update on the City’s homestay program. It was reported that an agreement has been executed with Host Compliance that tracks people listing homestays as well as registered compliance. In response to Board questions, it was noted that the City is currently in negotiations with airbnb for collecting hotel stay tax. The Board was informed that the City Council listed homestay compliance as forth for code enforcement priorities, but that code enforcement is not currently receiving many homestay compliance complaints. Also, the largest complaints that homestay applicants have are the City parking requirements, and the increased cost for homestay permits, which were raised by Council in July, 2017. Deputy Director Fowler responded to Board questions concerning parking, the known number of homestay listings, overall City requirements for homestays, and code compliance violation fees. Board Chair Wilkins requested staff to provide statistics on violation fees paid to-date. Public Comments: None. ---End of Public Comments--- No action was taken on this item. 2. 2018 Tradeshow Delegation Selection Tourism Manager Cano reviewed the Delegate Registration Form created by the Management sub-committee that includes a cancellation fee, and reviewed the guidelines and responsibilities for all delegate attendees at tradeshows. Public Comments: None. ---End of Public Comments--- ACTION: MOTION BY VICE CHAIR PATEL, SECOND BY BOARD MEMBER PEARCE, CARRIED 6-0, to appoint the Apple Farm representative as delegate for the San Diego tradeshow, and the Embassy Suites representative as delegate for the Denver tradeshow with Apple Farm as the backup. DRAFT Minutes – Tourism Business Improvement District Board Meeting of December 13, 2017 Page 4 ACTION: MOTION BY VICE CHAIR PATEL, SECOND BY BOARD MEMBER PATEL- MUELLER, CARRIED 6-0, to resolve that future hotelier tradeshow delegate appointments be limited to one tradeshow per property, unless there are no other candidates available. ACTION: MOTION BY BOARD MEMBER PATEL-MUELLER, SECOND BY VICE CHAIR PATEL, CARRIED 6-0, to implement use of the Delegate Registration Form with the cancellation policy. 3. Marketing Committee Recommendations Board Member Patel-Mueller departed at this time. Members of the Marketing sub-committee presented their recommendations for TBID participation in the Visit SLO Cal SAVOR on the Road experience at the Taste of Washington event in March, 2018. Public Comments: None. ---End of Public Comments--- ACTION: MOTION BY BOARD MEMBER WALKER, SECOND BY BOARD MEMBER SKIDMORE, CARRIED 5-0, to attend the show and allocate funding. ACTION: MOTION BY BOARD MEMBER WALKER, SECOND BY BOARD MEMBER SKIDMORE, CARRIED 5-0, to approve Marketing Agency attendance at the event. TBID LIAISON REPORTS &COMMUNICATIONS 1. Hotelier Update Board Member Walker reported on hotelier offered fire refugee discounts. 2. Management Committee Update Tourism Manager Cano reported on the Cuesta partnership plan update. 3. Marketing Committee Update Chair Wilkins reported on the VR promotion update from of December 7, 2017 meeting. DRAFT Minutes – Tourism Business Improvement District Board Meeting of December 13, 2017 Page 5 4. Promotional Coordinating Committee (PCC) Update Chair Wilkins reported on the activities of the PCC November 8, 2017 meeting, specifically noting a focus on the usefulness of the SLO Happenings app. Tourism Manger Cano noted that the PCC discussed the possibility of asking the TBID to fund certain items that the PCC currently funds (ex. City maps). 5. Visit SLO CAL Update Board Member Pearce and Tourism Manager Cano reported on activities of the Visit SLO CAL Marketing Committee, highlighting the possible opportunity to study the economic impact of the industry to the City. Discussions concerning Cannabis legalization education, destination Security, and the ongoing ramifications of the Hwy. 1 closure were reported. Also noted were discussions with the airport authority on possible direct flights to Portland and Dallas, as well as additional flights to Seattle. 6. Tourism Program Update Tourism Manager Cano reviewed and reported on the following: • A new Tourism Coordinator has been selected • Goodwill over fire response by hoteliers • City Council discussion of a TOT increase as part of the Fiscal Health Response Plan • The next Marketing sub-committee will be held on January 3, 2018, at 10:30. There will be no Management sub-committee meeting for January 2018. ADJOURNMENT The meeting was adjourned at 11:22 a.m. The next Regular meeting of the Tourism Business Improvement District Board is scheduled for Wednesday, January 10, 2017 at 10:00 a.m., in the Council Hearing Room, 990 Palm Street, San Luis Obispo, California. APPROVED BY THE TOURISM BUSINESS IMPROVEMENT DISTRICT BOARD: XX/XX/2017